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my windows xp professional was pre loaded on my refurbished comp., how do I ...

Q: my windows xp professional was pre loaded on my refurbished comp., how do I ...

I had purchased a refurbished Dell, latitude laptop computer from online, years ago. In general system properties, it has Microsoft Windows XP, professional; version 2002, service pack 3. Computer has an intel pentium III processor, 1.0GHz, 256MB of RAM. The windows xp pro., was already pre loaded, so it was a computer delivered in a box with "no other" info, etc.. After many years of use and loaded up memory, I want to first; know how to get a startup disk from what is already installed on my laptop (xp pro.). Then how do I eliminate all the old to start fresh? And where and how does the installation disk, get reloaded on to a fresh computer? I have been researching all of this for a couple of day's, and you only get a little part of each question answered. The computer is otherwise useless if you can't help! So, anyone that can give me any answers or even a little guidance would be greatly appreciated!!
Thanks, Featherwood

RELEVANCY SCORE 200
Preferred Solution: my windows xp professional was pre loaded on my refurbished comp., how do I ...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: my windows xp professional was pre loaded on my refurbished comp., how do I ...

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RELEVANCY SCORE 64

I recently purchased Microsoft Office 97 Professional Edition on ebay and loaded it on my Del laptop which is running Windows 7 Vista. This system had Microsoft Word and Excel 2010 Starter installed.

Word 97 worked perfectly but when I saved a file in Excel 97 it reverted to Excel 2010 Starter.

I next unloaded Microsoft Word and Excel 2010 Starter using the Control Panel.
Now, when I try to open an Excel file, I get this message: ?There was a problem sending the command to the program?. When I try to open a Word file, I get this message: ?Click-2-Run configuration failure.?

I restored C:\Program Files\Microsoft Office\Office14
Microsoft Office Click-to-Run 2010 (Protected) (Q is in the Recycle Bin. When I try to open it I get ?Location is not available?

I can open Excel and Word 97 from All Programs in Start, and open an existing program. I can then print it or change it and resave it.

What can I do to get Excel files to open?

A:Problem with Microsoft Office 97 Professional loaded in Vista Windows

You might not be able to get it working.

Found the following information about compatibility of Office 97 with Windows 7 on answers.microsoft.com:






Quote:
I'm sorry you are experiencing problems with your Office product and printers.
Office 97 is not compatible with Windows 7. It is a 13 year old product and is no longer supported by Microsoft as it has gone out of Life Cycle Support.Office 97 – Assisted support options for Office 97 ended on January 16, 2004. Mainstream hotfix support for Office 97 ended on August 31, 2001. Extended hotfix support ended on February 28, 2002. Self-help online support will be available for at least one year after assisted support concludes.
See: http://support.microsoft.com/qp/lifeoffice

You may be able to get it to work in Compatibility mode but I cannot guarantee it. Office 2003 and Office 2007 are both compatible with Windows 7. If you still want Windows XP, you may be able to search on the internet for available media. I don't know if you will be able to find it. Some netbooks are being built with Windows XP as an operating system, you might try a netbook but it does have some limitations.

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RELEVANCY SCORE 62.4

I have an old laptop that contracted a virus that I couldn't purge. So, I reformatted the harddrive using DBAN. Then I booted the laptop with Windows XP. Now I'm trying to connect to the internet using a LAN connection and am getting no connection.

I have a Dell Latitude D810. I went to the Dell site (on my working desktop) and attempted to download all of the drivers onto a flash drive to transfer to the laptop. I tried double-clicking on the downloads that I had (downloaded all of the "recommended" links available) and nothing really happens.

As you can tell I have very little knowledge with this part of laptop setup.

Any suggestions would be greatly appreciated.

Thanks!
 

A:Reformatted comp, loaded Windows XP and now can't connect to Internet

Hi, You have installed XP on the laptop, so did it install right through to the desktop?
And you have entered the product key? Can you go into the BIOS and check that the LAN setting is enabled? If so, it should be able to connect to the 'net, assuming there are no other problems. Then you should be able to go to Dell's site and download all the drivers provided by them for your laptop. There may be several drivers you need that must be downloaded from their own makers sites. You can find out which by using, Control panel, system, device manager. Look for the devices with yellow triangles next to them. That indicates that the driver is either faulty, or more likely, missing. Hope that makes sense.
 

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RELEVANCY SCORE 56

Ok, from what I've looked at this board is simply amazing. I get all kinds of popups, errors etc...I know its all malware and spyware. My comp is getting really bogged down and kaspersky anti-virus hasn't worked.

I know from reading to get my hijackthis log so please look at it below....where do I go from here???

Any help is greatly appreciated...thank you!

Logfile of HijackThis v1.99.1
Scan saved at 7:43:34 PM, on 9/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\... Read more

A:Please Help...My comp is loaded!!

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RELEVANCY SCORE 54.8

hey there i need help removing str.sys an trojan.cryptredol.gen.2 here is a hijack this log ive done

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:30:59 PM, on 6/08/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL ... Read more

A:help comp is loaded with trojans/malware

Hi, welcome to TSF!

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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RELEVANCY SCORE 53.6

Hello My  Toshiba Laptop failed to start so i removed my newly purchased and installed SSHD and put it in a replacement computer after removing its existing hard drive. I started the computer and it has worked fine for a few weeks so i decided to reinstal
the original OEM Widows 7 disc and its product key on the CD cover. Microsoft does not recognize the product key. I have checked the number several times it is the product key i am typing in. I also have the original product key for the xp version also.

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RELEVANCY SCORE 50

I have tried to revert back but to no avail. Apparently I waited a couple days too long.  I wanted to at least give it a try.I seem to be unable to revert back as there is no previous backups???? Bizarre.. After doing some research I think I will have to get another copy of Windows 7. as I do not have a disk.  apparently Microsoft won't issue me an ISO file as this is a retail version...Can anyone help? I don't think I can even purchase a Windows 7 now.Lizbeth

A:Windows 10 loaded it self on my Hp Pavillion Loaded with Win...

Hi, Lizbeth: You can order W7 recovery media for your PC from HP at the link below... http://support.hp.com/us-en/mediaorder/HP-Pavilion-p7-1200-Desktop-PC-series/5187022/model/5226495/s...

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RELEVANCY SCORE 45.6

Lately my PC has been running slower than usual, loading into windows takes 3-minutes which is really frustrating. So I'm looking to Wipe my PC and Reinstall windows altogether. Windows itself is ?67 but I've saw a refurbished version which is around ?35 which is a huge difference for me. So i'm wondering what is the difference when purchasing refurbed version and will i run into unusual problems.

This is the refurbed version - http://www.amazon.co.uk/Windows-Professional-Refurbisch...

A:Windows 7 refurbished

You don't have install media or a factory recovery partition?

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RELEVANCY SCORE 45.2

Back story (if you want to know why): A friend of mine bought this computer with Windows 7, then changed so much (stuff for lack of a better word), that Windows DVD Maker opened instead of ANYTHING else you clicked on unless you Right Click > Run in Sandbox mode the program (never seen this option before). Also, I was unable to install any programs or uninstall in programs. So re-install Windows is my default move when I don't know what else to do.

What I did:
1) I read:
Clean Reinstall - Factory OEM Windows 7

2) I made a bootable USB with:
Windows 7 USB/DVD Download Tool

and Windows 7 Professional x86 SP1 (old) X17-24280.iso from:
Windows 7 Direct Download Links, Official Disk Images from Digital River

What happened:
1) The Windows 7 Pro Refurbished PCs OEM Software sticker on the laptop doesn't have a Product Key on it. There is a Windows XP Professional sticker also on the bottom, this Product Key obviously didn't work either (but I tried it).

2) Currently running Windows 7 Pro, but not activated.

What I want to do:
1) Get Win 7 activated.

What I wish I would have done:
1) Got a Diagnostic Report BEFORE I re-installed Win 7.

What I'm thinking about doing:
1) Trying to install Windows XP with the Product Key.

Computer Model Latitude D620
BIOS Vendor Dell Inc.
BIOS Version DELL - 27d70403
BIOS Date 4/3/2007
OS Version Microsoft Windows 7 Professional


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Dat... Read more

A:Windows 7 Pro Refurbished PCs reinstall

The installed Product Key is the Default Key for Win7 Pro - and can never be activated.
What EXACTLY does the refurbisher's sticker say?
Most refurbishers are required to affix a proper COA sticker for the new OS alongside the old - and this should have the full Product Key on it. Many others with so-called 'refurbisher's stickers' on are in fact counterfeits.

Check inside the battery compartment - the COA sticker may be there.

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RELEVANCY SCORE 45.2

I recently purchased a refurbished HP laptop from a third party. After startup I encountered the bsod. The person I brought from said to scratch off the silver covering the full license key to activate. My problem is, I can't get it to boot so I can register the new license. Can you help please?

A:How to register Windows 10 refurbished key

Hello, Welcome to the HP Support forum. Getting the PC to boot is different from the Windows activation. Do you mean BSOD like >this< - if YES< it is  known as Blue Screen of Death (BSOD). BSOD is kind of Windows self-protection feature. If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error.What you describe could happen because of incompatible with Windows driver (most often) or because of hardware issue (rarely). In order to troubleshoot, I would need some specific information.  I would first recommend you test your hardware for issues 1. Please, shutdown the computer using the power button2. Power it on.2.1 As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).This should open a HP Startup Menu which may look similar to this one 3. Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.This will check major hardware componets for issue (do it just in case) . Here is more info >> http://support.hp.com/us-en/document/c03467259#AbT1 If there is no Quick test available, please perform Hard Drive test and Memory tests  

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RELEVANCY SCORE 45.2

I bought a refurbished windows 7 computer and after the set up i went on internet explorer to download a better browser and then a coloured screen appeared so i had to hold in the power button and start it up again and then it did it again please help urgent.
 

A:Refurbished windows 7 computer

We are going to need more info. what is the make/model of the pc and what version of 7 is on there? Where did you purchase it from? What did the error state?
 

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RELEVANCY SCORE 45.2

Basically I am just building my new pc and need to get a copy of windows 7. I plan to get windows 7 home premium 64-bit OEM edition. When i went to buy it for 73 i noticed there was a link advertising it for 43. This is from Amazon. The only difference i can see is that this one is refurbished. Just wondering what this means, since it only has one use so how can it be refurbished? does it mean they have just re-used an old disc and got a new product key for it? is this legit or is i better to get the full price new version? thanks for any help.
 

A:Refurbished windows 7 question

A refurbished OEM would be illegal since the OEM version cannot legally be re-used as it is tied to the specific hardware.
I would steer well clear.
 

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RELEVANCY SCORE 45.2

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3995 Mb
Graphics Card: Intel(R) G41 Express Chipset (Microsoft Corporation - WDDM 1.1)
Hard Drives: C: 148 GB (99 GB Free); E: 7 GB (7 GB Free);
Motherboard: Dell Inc., 01TKCC
Antivirus: Windows Defender, Disabled

I replaced VISTA but Windows 10 is still slow in spite of some tweaking.

What else can I do?

Thanks
 

A:GOT A WINDOWS 10 PC REFURBISHED BUT IT'S SLOW.

You only have 3 to 4 Gb of RAM and you have less than 100 Gb of disc space.
Provide us with your computer brand and serial or service tag number.
 

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RELEVANCY SCORE 45.2

Hi,

There was a garage sale and this person was selling this desktop for free.

It came with OEM (I believe, because it had the sticker saying this was designed for XP, and booted to XP) with XP, and I also got a windows 7 install ISO from Microsoft Tech Support awhile back for a different problem. I used that ISO to install, and i'm currently running unactivated.

The product key for XP doesn't work.

The product key that magical jelly bean found says it's default.

The product key that was actually designed for this ISO didn't work either.

What can I do about this? With buying a licence being last.

Willing to try other options...

A:Refurbished PC Windows 7, problems.

You can try contacting Microsoft to see if they will activate it. If not, you are most likely looking at purchasing a license (if you can).

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RELEVANCY SCORE 44.8

Greetings, I just got a refurbished Pavilion laptop. It came with Windows 10 pre-loaded and is in perfect working condition, but they stripped all stickers from it, including the one with the Windows license key. If I purchase the recovery media from HP, will it have the license key, and will it work on my laptop?   I'm awaiting a callback from the refurbisher's customer service department to see if I can get a key from them (I just called a few minutes ago). For the price I paid, I don't mind doing a little legwork to take care of this (including purchasing a new copy of Windows, although I'd rather not if I can avoid it).

A:Refurbished Laptop with no Windows License Key

@G-Rock77? If the notebook is a model that is only a few years old, then the license activation key is actually in the BIOS.   Since the 17-121gw notebook is a 2015 model, that is where the license  activation key will be, unless the refurbisher cleared the HP Factory  Default keys. Windows COA stickers have not been used for a few years on HP desktop and notebook PCs. Check in the BIOS. See the image below. 

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RELEVANCY SCORE 44.8

Just curious if any Pros Or Cons ?? I'm about to Reboot my Computer in my quest clear out whatever is preventing me from taking Updates without Failure or Error Codes...I just recently purchased a Refurbished Dell that came with the Windows 7 Pro Operating System...The label on the CD that came with the Dell has the Microsoft Logo and Refurbished Windows 7 Pro printed on it as well... Pardon my Computer Illiteracy but I just want to make sure that I can Safely Reboot my Computer with this CD ?? Thanks

A:Refurbished Windows 7 Pro Operating System.....

As long as the Product Key on the COA sticker is still readable you can use the latest Win7 installer with SP1 for your licensed version provided here to get a perfect Clean Reinstall - Factory OEM Windows 7

Pay close attention to how drivers are handled in Win7 and the Special Note for Dell Owners at the end of the tutorial. I would run the Delll bootable Diagnostics now to check over the hardware first, then if it runs only save that partition since Recovery won't run after reinstall. Dell Diagnostics Utility - How to Run the . If Diagnostics won't run the delete all partitions during the install.

Ask back any questons you have.

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RELEVANCY SCORE 44.8

I bought a used Dell Desktop computer from Dell a few years back. As advertized, it did not come with any software/OS installed or OS disc and I was fine with that because I had a copy of Vista I previously purchased. However when I received it, it had a Windows 7 COA stuck to it. Fast forward to today, I would like to put Windows 7 on the computer. Trying to understand what, if any, rights I have to use the license key.

It's an unusual situation and I can't seem to find a straight answer. Don't know that I will, but thought to put it out there to see if anyone had any thoughts/ideas.

Thanks.

A:Refurbished Dell with Windows 7 COA but no software.

A Windows 7 COA gives you the activation key for exactly the copy of Windows 7 as specified on the sticker.

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RELEVANCY SCORE 44.8

Most Thinkpads coming back on the market as refurbished units have Windows 10 installed.  This is even for models as early as the T400/T500 when the original operating system was Windows 7. This is somewhat annoying since I have devices for which drivers are available only for Windows 7 and earlier. I would prefer not to have to re-purchase "upgraded" devices - at least until the EOL of Windows 7. What are my option(s) to get Windows 7 on such a system? i) Would the Restore and Recovery discs for the original Windows 7 install still be available from Lenovo? ii) Would it be better to find a generic Windows 7 installation disc (with COA and Product Key), install this, then get the drivers for the specific Thinkpad from the Lenovo web site? iii) Could downgrade rights to Windows 7 Pro be exercised with a refurbished Thinkpad running Windows 10 Pro? Thanks! P.S. How about the more recent Thinkpads which were originally with Windows 7 Pro via downgrade rights from Windows 8/8.1/10?  

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RELEVANCY SCORE 44.8

I, too, received notice from Mozilla Firefox and am now limping along on old unsupported version of Internet Explorer, trying to find some technical advice about a refurbished desktop computer I'm considering buying to replace this poor old laptop with Windows Vista. Am new to site and still trying to find my way around. Can anyone tell me anything about a Dell Optiplex 790 i5 Desktop? Refurbished with 4 GB Ram, 1 terabyte Hard Drive, Windows 10 Pro 64-Bit OS?
 

A:VISTA/Windows Replacement Refurbished PC?

Alos, I have requested a MOD to open a new thread for you. Yes if youre just wanting a decent desktop for casual use that would be an excellent system. I love Dells because they are reliable BUT I myself like to have upgradability =and Dell doesnt really offer that very much like a custom built machine would. But If you can get that PC for a good price Id buy it.
 

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RELEVANCY SCORE 44.8

Hello,
 
I am trying to fix a computer for a friend that was dug out of storage and the password forgotten.  After I couldn't reset the password or otherwise gain access to it, I decided to reformat and install the OS fresh.  Upon installation, the product key on the side of the computer is invalid.  There are two CoAs on the computer, one, seemingly the original, that is marked DO NOT USE, and another that is marked refurbished.  I tried the serial on the refurbished sticker first, but neither one works.
 
I read somehwere in the endless sea of nonsense about such an issue, and one theory was stated as Microsoft 'negated' the refurbished product keys for some reason or another.  The thread was so old that the link provided as proof didn't work anymore.
 
Anyone have any idea what's going on here?  I believe I may have bricked this apparatus.

A:Windows XP Pro refurbished computer activation

Hello, and Welcome
 
You need to activate by phone. If that does not work you can call this number (U.S. only) and keep trying until you get a live person. Explain the problem and the two COA stickers.
 
Win (888) 571-2048

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RELEVANCY SCORE 44.8

Looking for new (second hand) Lenovo laptop on ebay a seller has told me when I queried - the Windows and Office versions and how I could reinstall in case of a crash

"Yes I can confirm the windows 7 and office 2007 are licensed. The windows 7 is an ultimate version which is a volume upgrade license(several volume upgrades) and hence I can't give out serial keys or media for both the software"

I thought the COA normally on the laptop base and its registration number was required in case of a reinstall.

Anyone know the current legal / Miscrosoft rules on this?

Cheers Chris

A:Windows 7 on refurbished hardware - what is legal

Dont buy Licenses from eBay. Volume licenses are for large corporations that have purchased site lic and if you ever need support you may not be able to get it with one of those.

Buyer be ware on eBay

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RELEVANCY SCORE 44.8

Hi Tech Team.

So I got sent a refurbished HP Compaq nc6400 last week. It had Windows XP Pro already installed and also came with a backup disk. But right away, I noticed that there were some things wrong. Again, I'm not very tech savvy; but I will explain as best I can to come off like I am.

For one thing, some windows would pop up just off the screen(like the EQ window in VLC Media Player)and I would have to drag/maximize them. I was told on another forum that it looks as though my computer was previously set up as a dual monitor situation. But they never really gave me a remedy to fix this. I checked under monitors on the desktop and made sure that the primary monitor was *1*(and that 2 was inactive) but this problem still persists. But this is the smaller problem.

The larger problem is that sound only comes out of the right speaker. I fiddled with all of the sound options on the control panel. No change. I googled this problem and found a lot of similar complaints just like this; but no real solution. I called HP headquarters and they told me to uninstall/reinstall Soundmax. I did that. But still- nothing. Just sound from the right speaker. When I plug in my headphones, the left and right play fine. Since the complaints on google are several years old, I was wondering if there was a simple solution that I may have overlooked.

Thanks, and also if you guys know of any efficient ways to accelerate/boost bandwidth speed, please let me know.
 

A:A couple of problems with a refurbished HP w/Windows XP Pro

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RELEVANCY SCORE 44.8

A friend dropped off a T410 system. Windows is flakey and locks up after about 5 minutes. Ran the HD test program in the BIOS. It finished but gave me a bunch of 0000 Read verification errors though the controller tested fine. What I'd like to do is format the Windows partition and re-install. But I don't have Windows disks (there is a COA sticker for Windows 7 Home Premium 64). Can I build a set of recovery disks from this system? Even if Windows won't run? Any info would be a great help. Thanks.

A:Refurbished T410 Windows flakey

Hi, does this help you: https://www.microsoft.com/en-us/software-download/windows7# ? RegardsTimKp

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RELEVANCY SCORE 44.8

Hi,
quick Licensing Question..
Want to double check something.
I am in the process of sourcing some used PC's, that I can refurbish, and setup for a non Profit School for orphaned Children.

I have a few retail packs of Windows 7, and Windows XP.
can I use these retail pack licenses on the computers I manage to refurbish/Build?
I plan on offering them some basic computer training , and Ideally would like the computers to all be on the same windows version.
thanks.


Kind Regards, Darren Coetzee * Don't forget to mark as Answered if you found this post helpful. *

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RELEVANCY SCORE 44.8

Hi there all.  I just purchased a refurbished T440s from BestBuy.  It was shipped from one their resselers.  It has the following specs: T440s - 14"Intel i5-4300U CPU1920X1080 Touchscreen250GB SSD8GB DDR3 It came with Windows 10, which I had to go thru and install it myself.  I was a desktop user before and didn't have any experience with notebooks before.  But I did realized it didn't have any of Lenovos utilities on it.  That seemed odd to me.  So I went to Lenovo support.  I was very impressed.  The serial number was detected and 5 downloads were offered as "the most popular" downloads for this model.  So I went ahead and installed the following utilities: - Lenovo's system update for Windows 10- Connect2- Lenovos Power Management Driver for Windows 10- Lenovos System Interface Foundation for Windows 10 So far, so good.  Everything seems to work well.  I have the follwoing questions: 1.  Did I miss anything?  Are there any more utilities that I should be installing? 2.  What is Expresscache Utility.  This computer has only one 250 GB SSD.  Do I need to install the Expresscache utility?  My understanding of it is that Expresscache speeds up reading and writing to HDDs by using cache on SSD.  I don't have an HDD on it.  However, I do use a large external USB HDD.  So would Expresscache help speed up read/write to the external USB HDD? Th... Read more

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RELEVANCY SCORE 44.8

I checked the windows website and it showed that Windows 2000 Professional is upgradeable to Windows XP Professional, as I am using a work laptop I was wandering does that mean if I were to upgrade to XP then all the previous settings, e.g. the log on profiles, will be maintained and there will be a seamless transition?
 

A:Upgrading Windows 2000 Professional to Windows XP Professional

you should be able to upgrade and keep your current setting and files.
 

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RELEVANCY SCORE 44.8

I have here a lot of Lenovo computers with installed Windows Vista Business-OEM:COA.
My question is if I can get license so I can do fresh install of Windows 7 Professional?
I would like to do that because I read that next year (2017) Vista will be discontinued and not supported for new updates.
Thank you for your answer.

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RELEVANCY SCORE 44.8

I have here a lot of Lenovo computers with installed Windows Vista Business-OEM:COA.
My question is if I can get <g class="gr_ gr_34 gr-alert gr_gramm undefined Grammar only-ins doubleReplace replaceWithoutSep" data-gr-id="34" id="34">license</g> so I can do <g class="gr_ gr_45 gr-alert gr_gramm
undefined Grammar only-ins doubleReplace replaceWithoutSep" data-gr-id="45" id="45">fresh</g> install of Windows 7 Professional?
I would like to do that because I read that next year (2017) Vista will be discontinued and not supported for new updates.
Thank you for your answer.

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RELEVANCY SCORE 44.4

I loaded all my documents and folders from "My Documents" on my old computer (XP) and when I went to load them on my new system (8.1) only about 8 were included on the memory sticks. I used 2 sticks and assured that all the documents were loaded in full.
Any suggestions or ideas.
Thanks,
Ron
 

A:Solved: Loading Saved Documents & folders from my XP Comp. to Windows 8.1 on New Comp

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RELEVANCY SCORE 44

Hi, I turned on my refurbished computer and the power got cut off before I could finish setting up as per the instructions that were sent with it. Now it is stuck on a screen that says the account is disabled, contact your administrator. There is only an OK button and it does nothing. There is NO power button so I can't do shift+restart, window button + R doesn't do anything and I've tried everything to start in safe mode to no avail.... Please help!

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RELEVANCY SCORE 44

I am more of a novice with this subject, pc and tech stuff, so forgive me if I am doing this wrong. I bought a refurbished HP laptop, or is it now called "notebook"? Plugged it in, wifi came on no problem. I didn't get any book or paper info. Probably cause refurbished. So I get on the blue HP screen and it wants a name and password before anything else. I filled it out. I tried to scroll down, wouldn't go. Tried "enter" and backspace and almost every key when it froze on HP sign in. Using a Vista to send this message. I don't think I am locked out cause can't log in. If anyone can tell me what simple move do I make to continue set up? Is it possible such as "enter button is damaged?  Should there be a "next" in a box that I ckick on,   is it down lower on screen? Then how do I get the page to scroll down? Any help appreciated. Don't even know if it has a warranty. Usually a great consumer except for mecahnical and internet pc. Apreciate if there an answer.Spoiler (Highlight to read)   











Solved!
View Solution.

A:windows 10 refurbished laptop model 15-f272wm

If the laptop / notebook is refurbished, can I assume you have no user data or user profile on this system yet?If the answer is no, then try the following: On powering on the laptop, as the blue HP POST screen pops up, press the "F11" key on the keyboard a few times. (You may have to power the system off by holding the power button for 5 seconds and trying again if you don't get the screen the first time). This should take you to the HP System Recovery Screen. If this doesn't work some systems us the "ESC" key in the top left corner of the keyboard instead. Once you enter HP System Recovery you should be able to follow the prompts to do a full factory restore of the system. Please note: This will erase all data and user profiles from the laptop, including the user profile that you can't login to, as you don't seem to have the correct username and password available. This process will take about 1 to 2 hours, so be patient.Here is a link to a HP site that explains exactly how to run Factory Restore:http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02638587 Once the system restore is done, and it powers back on, it should take you back to the "Out of Box Experience" or OOBE for short.  This will take you through setting up the system with your own user profile and installing factory software and drivers for the first time.The OOBE usually takes about 20 ~ 30 mins in windows 10. When you get to the screen asking you to create a Mi... Read more

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RELEVANCY SCORE 44

I just received the Aspire E15 today, and there are 2 major issues. First, it is supposed to have 500 GB and from what we can tell, it only has 28.5. The second is that windows 10 wont activate. I have tried to contact support at phone number and email, but i have not received any response. Need help ASAP!!

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RELEVANCY SCORE 44

I have an HP Elite 8000 and a drive I need to run XP on. I picked up some password protected surplus drives from Ebay along with a fresh install of XP.
 
It wont install over the Windows 7 drives. I end up with a blue screen (I'd love to post a pic, but its asking for a URL and the pic is on my computer. How can I get the pic to show up on this thread?)
 
It warns that therey be a virus on the drive to be overwritten.
 
It also suggests running chkdsk/F. How would this be done? I cannot access the pasword protected drive.
 
We DID manage to install Linux Unbutu 8.4 on one disk but universally, we cannot connect to the internet, regardless of HD or operating system.
 
 
ANy way to fix this stuff?

A:XP for refurbished PCs wont overwrite Windows 7 or Linux

when does the blue screen show up, how far along the process do you get in the XP install?

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RELEVANCY SCORE 44

Hi
I have a windows 7 HP DC 7700 pentium D Desktop PC with a licence for refurbished PC's.
I recently took advantage of the free upgrade to windows 10, and I have now decided that I would like to return to windows 7, but unfortunately I have gone past the 30 day period when I can reverse back to Windows 7.
The computer has an XP sticker with a traditional key, and a Windows 7 sticker with unusual keys.

My windows 7 licence sticker on my computer does not look like a key that I am familiar with, it is as follows;

Windows 7 home premium for refurbished PC?s
OEM Software
XXX-NNNNN
Do not tamper with or remove this label
XNN-NNNNN
NNNNN-NNN-NNN-NNN

I have a Windows 7 install disk, will any of the above keys allow me to activate my machine back to windows 7, they just don't look the same format keys that I am used to.
HELP!
Kind regards
Alan Woodward

A:windows 7 home premium licence for refurbished PC's

Your key is a 25 digit code in groups of 5

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RELEVANCY SCORE 43.6

My new refurbished Dell Optiplex desktop came with the Windows 7 Professional 64 bit OS and it is working fine. I need suggestions of how to install an internet browser, since there isn't one in it and I can only download the programs I own from the internet. I could use either Google Chrome or Internet Explorer.

A:Need a browser for my refurbished Windows 7 Prof 64 bit Dell desktop

Hello and welcome:

Internet Explorer (IE) comes "built-in" to Windows 7.
If your refurbished computer has been fully updated with Service Pack 1 and all the necessary critical and important patches, you should already have IE11 (the only supported version of IE for Win7).

Firefox can be downloaded here:
Mozilla Firefox Web Browser — Download Firefox in your language — Mozilla

Chrome can be downloaded here:
Chrome Web Browser

To check about your Windows 7 version, click the round Windows "start orb" in the lower left > type "msinfo32" without quotes into the search box > click the "msinfo32.exe" link that appears.
You can post a screen shot of the window that shows your Windows version.

To check your IE version, you can click the IE desktop shortcut icon (or the taskbar icon) to open the program. Then, click the little "gear" icon in the upper right corner, then click "About Internet Explorer". It will say what version IE you have.

HTH,
MM

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RELEVANCY SCORE 43.6

My new refurbished Dell Optiplex desktop came with the Windows 7 Professional 64 bit OS and it is working fine. I need suggestions of how to install an internet browser, since there isn't one in it and I can only download the programs I own from the internet. I could use either Google Chrome or Internet Explorer.

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RELEVANCY SCORE 43.6

I'm posting this on TenForums so others will learn from my experience upgrading to Windows 10. But I would really like to know if anyone else has seen a computer with the square Windows 8 sticker, but no product key either on a label or in firmware/bios? <- that's just bolded because that is the main question I have :-)

I purchased a manufacturer refurbished ASUS X750JA laptop on ebay. It has the official Windows 8 little square sticker on the back, which to me indicates it should have a Windows 8 product key stored in UEFI firmware. It came with 2x 1TB hard drives. I didn't want to mess with Windows 8 or 8.1 at all, so I booted the laptop and it came up with the OOBE Windows 8.1 screen as expected. I entered audit mode and exported the drivers to a USB flash drive, then shut it down.

I pulled out the primary HDD and installed a completely blank SSD and clean installed Windows 10 Home. Created a local user account, and Windows 10 was not activated! *raise one eyebrow here* Ran showkey plus and no product key in UEFI/bios. So I connected the HDD to a USB adapter (which is why I did not bother making a back up image first - because I have lots of other means of making a backup image from the removed HDD). Looked at the software registry hive with showkey plus and it showed an OEM Windows 8 Home product key. Changed the Windows 10 product key and entered the Windows 8 product key and it activated just like it should.

If something had happened to that Wind... Read more

A:Windows 8 sticker but no product key in UEFI on refurbished laptop

I purchased a manufacturer refurbished ASUS X750JA laptop on ebay.



It was a remanu - most likely board changed...

and service techs do not flash the bios

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RELEVANCY SCORE 43.2

I'm hoping someone could point me in the right direction in trying to figure this out. Not sure if everything I'm going to say will be helpful but since I don't know the problem I figured it won't hurt. Last year I installed windows 10 and it worked for a few weeks. Eventually it just had the spinning circle ( So long ago I can't remember) and I tried a few ways people suggested to make it work. It didn't. Eventually it showed a different screen telling me to go to a save point (i think) or do a clean install of windows 7. I decided to just do the clean install. The laptop starts up fine I put in the windows 7 product key and the laptop was working. I downloaded chrome and then decided to go to bed. I turn it off and the next day when I turned it on it showed the lenovo thinkpad splash screen then went black. It ends up in an infinite loop of lenovo screen then black (I'm assuming it's restarting) screen. I could get to what I'm assuming the BIOS menu is by getting it to show the "stuck key error press f1." Someone mentioned reseating the ram and I finally got around to it but after that now I get the lenovo splash screen then a black screen with a blinking underscore ( _ ) and it sits that way for a few seconds then does it all over again.  I'm at a loss. I have no idea if something failed/died nor do I know how to test to figure out if something failed on me. 

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RELEVANCY SCORE 43.2

Hi 7forums!

Here are my specs:

Toshiba P775-S7215 core i7

Is Windows 7 Home Premium 64bit, came installed with the laptop - no disk, ie OEM

I just bought it from Newegg.com. It's a refurbished machine and came with no documents or disks. When this first started happening I did a repair install or whatever it is you can select after pressing F2 on boot. Then I bought a 30-day license for DriverMax and updated the drivers. And did a Windows Update, etc.

I read somewhere today that Norton could cause it so I uninstalled it (wasn't full version anyway). But it's still happening.


I've attached a zip file containing the health report and the contents of Windows_NT6_BSOD_jcgriff2. Let me know if I messed it up and I will redo.

Thanks, in advance, if anyone can help.

I've got a couple of weeks left to the 30 day warranty from Newegg. If it's just a matter of fixing a few bugs then I'd rather do that then return it and maybe end up with something worse. Newegg only has a replacement policy for the machine.

A:Random BSOD - Windows 7 - newly purchased refurbished laptop

Intel display audio driver is old. Please update.


Code:
SYMBOL_STACK_INDEX: 7

SYMBOL_NAME: intelppm+107d

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: intelppm

IMAGE_NAME: intelppm.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc0fd

FAILURE_BUCKET_ID: X64_0x1E_0_intelppm+107d

BUCKET_ID: X64_0x1E_0_intelppm+107d

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RELEVANCY SCORE 42.4

Hello All: I downloaded W8 to my desktop computer. No problems with download or installation. Once opened, no network and no programs and all the "help" info was on the internet. The net work adapter(2Wire) was not recognized. MS office programs not found (they were in Program Files folder but untitled ((I think)). Sound card (Creative I think) not recognized. I spent several hours attempting to find and fix the problems without success so I loaded W7. Almost everything came back expect I still do not have network, no sound card recognition, and VGA without enhancement. The divers for the devices are missing. When I attempted to load the network adapter driver something called "AMD AwayMode" was loaded. Everything to fix these problems are on the net and I can't get to it.
So, right now, I have computer with recognizable MS and 3rd party programs, but no network, no sound and out of date graphics on the monitor. Fortunately, I also have a laptop which connects to the unchanged network.
Any suggestions? Thanks

A:Help! Down loaded W8. Programs disappeared. Loaded W7- still no net

Sounds like you need some oem drivers for your machine - should be able to d/l them from the manufacturer site.

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RELEVANCY SCORE 41.6

Hi, 


I have already purchased Windows 8.1 Pro 64bit OEM licence. But now i am facing my PMS application not supporting 8.1 it works only with windows 7.

Please help me how can i downgrade Win 8.1 to Win 7.




Thanks.

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RELEVANCY SCORE 41.6

Dear Sir,
My application is not running on Win 7 Pro 64 Bit but its running with win 7 pro 32 bit.
Is there any option to downgrade my win 7 pro 64 bit OS.
or if it is not there any downgrade option then how can run my application ,
Should I purchas new licence for that or any other option is there 
please help asap

jack

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RELEVANCY SCORE 41.6

Hi guys this is my first post of sevenforums ever, and i am rather excited I am doing a downgrade from Windows 7 Professional OS to Windows XP SP2. The machine i am doing the downgrade is an HP 500B MT, I am using the HP Restore Plus DVD that came with the machine as well as the Operating System CD. I started the setup yesterday and it seems to be taking forever!!!

Please help

A:Downgrade from Windows 7 Professional to Windows XP Professional SP2

Hello teekash and welcome to Seven Forums.

Please forgive these questions - I mean no disrespect. Why are you downgrading to XP? Did you know that Windows 7 Pro has an XP Mode? Did the HP 500B MT originally come with Windows 7 or XP? If it came with 7 you may have issues trying to find XP drivers. Did you know that XP is now Microsoft's biggest security headache?

Windows XP Mode - Install and Setup

Windows XP Security Headache

As to why things are taking so long, one more question. Does the HP Restore Plus DVD have Windows 7 on it or XP? If it has Windows 7, why not do a clean install of XP using an XP installation disk? It will format the hard drive (erase everything) during the install process. But you may still have driver issues if the HP originally came wiht Windows 7.

How To Clean Install Windows XP (Part 1 of 4)

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RELEVANCY SCORE 40.4

Hi again! I got windows loaded but once I got in there I discovered I know longer have a d drive? Also my hard drive capacity is telling me that I only have 30 gig but in fact it is 140 gig hard drive? I know I mucked up somewhere but don't know where?
Help!! Cheers Cheryl

A:After Windows loaded

did you format fat32

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RELEVANCY SCORE 40.4

Last summer something went wrong with the windows updates and as result of that the Vista Home configuration on my laptop Acer 5315 was corrupted. After a very long string of additional problems I finally managed to launch the vendor recovery feature located at the hidden partition and reinstalled the operating system.

This new re installation was not exactly the old one, I noticed that a couple of features included in the Acer floating toolbar for management of the machine went missing, others not set up and the Webcam Cristal Eye has not worked properly since then. In any case the system have been working normally till today went I've been trying to recover some of that features: in concrete the named eRecovery management.

I initiated this eRecovery but at the first screen asked me to set-up a password for future use and at that point I cancelled the set -up. Then I turn off the machine.

Now when I turn on the windows doesn't load. I received an error message that indicates that it was not possible to initiate windows probably due to early changes introduced in the Hardware or software and the reference that a critical driver of the system doesn't exist or has been damaged.

The message indicates that to correct that problem I need to introduce the installation disk ( but as I don't have that installation disk -- vendor didn't provide it and originally also the proper eRecovery didn't work properly in the generation of the disks-- , my purpose was to... Read more

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RELEVANCY SCORE 40.4

i have Asus K55a Laptop that came windows 8 pre-loaded ..
for some reasons i had it formatted and the recovery partition was removed ...

now most of the drivers are not working properly !!

my friend bought the same laptop with windows 8 on it ... it could be benefit me !
is there any way i can bring it back to windows 8 ?

A:Pre-loaded windows 8

If it is exactly the same specs, you can make an image of his OS partition or create a USB recovery media and use it to recover your laptop.

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