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Slow computer, slow internet conection or no connection

Q: Slow computer, slow internet conection or no connection

Hello, i'll be grateful if you could help us with a problem that we are having with our laptops at home. Let me to explain you, my wife have his own laptop at home, as I have mine laptop too, both of the computers share a wi-fi internet conection. I'm not sure of what's going on but the internet conection it's extremely slowly, sometimes when we reboot our laptops there is no internet conection. According to our ISP there's no problem with the internet conection, they said it could be something with the laptops.

Now, It's true that the two laptops are more slowly, specially my wife's laptop, it takes too long for any processes, I always take a look to the running processes and it seems like there are too much process always but I'm not sure of what is good and whats isn't.

I decided to attach The HiJack log from my wife's laptop, maybe with this you could help us to figure out what's going on.

Thanks for your time!
----
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:09, on 10/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Arquivos comuns\ArcSoft\Connection Service\Bin\ACService.exe
C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Arquivos de programas\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Arquivos de programas\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Dados de aplicativos\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Dados de aplicativos\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Arquivos de programas\Java\jre6\bin\jqs.exe
C:\Arquivos de programas\McAfee\SiteAdvisor\McSACore.exe
C:\ARQUIV~1\McAfee\MSC\mcmscsvc.exe
c:\ARQUIV~1\ARQUIV~1\mcafee\mna\mcnasvc.exe
c:\ARQUIV~1\ARQUIV~1\mcafee\mcproxy\mcproxy.exe
C:\ARQUIV~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Arquivos de programas\McAfee\MPF\MPFSrv.exe
C:\Arquivos de programas\McAfee\MSK\MskSrver.exe
C:\Arquivos de programas\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\PSIService.exe
C:\Arquivos de programas\SigmaTel\C-Major Audio\WDM\StacSV.exe
c:\ARQUIV~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\DRIVERS\WtSrv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Arquivos de programas\DellTPad\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Arquivos de programas\Dell\QuickSet\quickset.exe
C:\WINDOWS\stsystra.exe
C:\Arquivos de programas\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
C:\Arquivos de programas\DellTPad\ApMsgFwd.exe
C:\Arquivos de programas\DellTPad\HidFind.exe
C:\Arquivos de programas\DellTPad\Apntex.exe
C:\Arquivos de programas\Wave Systems Corp\SecureUpgrade.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Arquivos de programas\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Arquivos de programas\Arquivos comuns\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\WINDOWS\system32\WService.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Arquivos de programas\Messenger\msmsgs.exe
C:\Arquivos de programas\Digital Line Detect\DLG.exe
C:\ARQUIV~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Arquivos de programas\iPod\bin\iPodService.exe
C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe
C:\Arquivos de programas\Mozilla Firefox\firefox.exe
C:\Arquivos de programas\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com.br/ig/dell?hl=pt-BR&client=dell-row-rel&channel=br&ibd=2071220
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com.br/ig/dell?hl=pt-BR&client=dell-row-rel&channel=br&ibd=2071220
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 11.216.0.1:808
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\ARQUIV~1\mcafee\msk\mskapbho.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Arquivos de programas\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\ARQUIV~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Auxiliar de Conexăo do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Arquivos de programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Arquivos de programas\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Arquivos de programas\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Arquivos de programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [Apoint] C:\Arquivos de programas\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Arquivos de programas\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Document Manager] C:\Arquivos de programas\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
O4 - HKLM\..\Run: [SecureUpgrade] C:\Arquivos de programas\Wave Systems Corp\SecureUpgrade.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Arquivos de programas\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [WService] WService.EXE
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Arquivos de programas\Arquivos comuns\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Arquivos de programas\Arquivos comuns\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mcagent_exe] "C:\Arquivos de programas\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\ARQUIV~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Arquivos de programas\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Arquivos de programas\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EPSON Stylus TX400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEGL.EXE /FU "C:\WINDOWS\TEMP\E_S47.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [swg] C:\Arquivos de programas\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Atalho para Desktop Buddy.lnk = C:\Arquivos de programas\Hallmark\Desktop Buddy\Desktop Buddy.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Arquivos de programas\Digital Line Detect\DLG.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Arquivos de programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Arquivos de programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Arquivos de programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Arquivos de programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Arquivos de programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Arquivos de programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Arquivos de programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Arquivos de programas\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\ARQUIV~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\ARQUIV~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Arquivos de programas\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\ARQUIV~1\ARQUIV~1\Skype\SKYPE4~1.DLL
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Arquivos de programas\Arquivos comuns\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Arquivos de programas\Arquivos comuns\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Dispositivo Celular da Apple (Apple Mobile Device) - Apple Inc. - C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Arquivos de programas\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Arquivos de programas\Bonjour\mDNSResponder.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Dados de aplicativos\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Dados de aplicativos\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Arquivos de programas\Arquivos comuns\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1ca284fc268cdfa) (gupdate1ca284fc268cdfa) - Google Inc. - C:\Arquivos de programas\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Arquivos de programas\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Arquivos de programas\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe
O23 - Service: MBackMonitor - McAfee - C:\Arquivos de programas\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Arquivos de programas\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\ARQUIV~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\ARQUIV~1\ARQUIV~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\ARQUIV~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\ARQUIV~1\ARQUIV~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\ARQUIV~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\ARQUIV~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Arquivos de programas\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Arquivos de programas\McAfee\MSK\MskSrver.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Arquivos de programas\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Arquivos de programas\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Arquivos de programas\SigmaTel\C-Major Audio\WDM\StacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Arquivos de programas\Arquivos comuns\SureThing Shared\stllssvr.exe
O23 - Service: NTRU TSS v1.2.1.12 TCS (tcsd_win32.exe) - Unknown owner - C:\Arquivos de programas\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: WinTab Service (WinTabService) - Tablet Driver - C:\WINDOWS\system32\DRIVERS\WtSrv.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 15229 bytes

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RELEVANCY SCORE 200
Preferred Solution: Slow computer, slow internet conection or no connection

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 82.8

I have recently installed the service pack 1 for windows vista, which caused the computer to shut down without warning, and not start back up without a system restore. My computer is going really slow, the internet connection(with dsl) is only averaging about 70 kb/sec... I am not sure if i have a virus or anything but any help is appreciated. Thank you, here is my system scanner, I followed all the steps before posting =] thank you



Deckard's System Scanner v20071014.68
Run by tkaros on 2008-05-03 09:31:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
7: 2008-05-03 10:02:01 UTC - RP268 - Windows Update
6: 2008-05-01 23:51:53 UTC - RP267 - Scheduled Checkpoint
5: 2008-05-01 08:51:52 UTC - RP266 - Scheduled Checkpoint
4: 2008-04-30 06:09:29 UTC - RP265 - Windows Update
3: 2008-04-29 1811 UTC - RP264 - Windows Update


-- First Restore Point --
1: 2008-04-28 10:01:56 UTC - RP262 - Windows Update


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 1015 MiB (1024 MiB recommended).


-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-03 09:39:07
Platform: Windows Vista (6.00.6000)
MSIE: Internet Explorer (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Windows\System32\taskeng.exe
C:\Windows\System32\dwm.exe
C... Read more

A:Slow computer, slow internet connection.

B.U.M.P help anyone please?

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RELEVANCY SCORE 82

the network utilization goes from around 0.15% for 2 seconds to 0% for 1 second and back up and down at the same rate over an over.
link speed is a constant 100Mbps wired connection.
*this is while loading... i know that when not loading it should be at 0%.*

computer:
dell inspiron 530s (factory-no upgrades that i know of)
windows vista basic 32-bit OS
pentium dual core E5200 @2.50GHz 2.50 GHz
3GB ram

computer protection:
avast
windows firewall
windows defender
Malwarebytes' Anti-Malware
auto-matic update is on (i tell people to turn this off but some people don't listen)

network adapters:
Intel 82562V-2 10/100 network connection
microsoft 6to4 adapter (says there is a problem with the driver, but says the drivers are up to date)

modem:
Scientific Atlanta DPC2100R2

things i think might be the problem:
the provider (i just moved here and don't know any thing about them... but they are fiber-optic cable)
the modem (the modem has been switched with a new one... so unlikely that it has the same problem 2 times in a row.. but possible)
computers compatibility with the modem (vista isn't known for being compatible with much any thing)
the driver (i have tried a few drivers but not all of them)
computer protection (i have turned them off but haven't uninstalled them)

things i have tried:
un-pluging and re-seting the modem
ipconfig/release - ipconfig/renew
i have tried using older drivers for the network adapters with the same results.
changed link speed from automatic to 100 M... Read more

A:very slow internet conection

~never mind i found links to them in a forum~but i had a problem with the root kit:http://www.bleepingcomputer.com/forums/t/319468/memory-dump/*i did download the windows fix it beta thing and that got ride of the "microsoft 6to4 adapter" problem... but didn't really do much els*any more ideas would be nice also... i would like to be able to fill out job aps online with this thing.*this will probably be the only computer here until i get a job and have the money to pay for one of my computers to be mailed to me*

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RELEVANCY SCORE 81.2

The computer in question is an IBM Think Pad with windows XP professional and service pack 3

According to the Device manager the modem is IBM Integrated 56K modem.

The problem I have with this one is it constantly has a very slow connection to the Internet. Typically no faster then 11.0 MBpS ad more often then not down to around 1.0 Mbps. Even though connection strength says excellent.

My wife and oldest daughter have Think pads that are virtually identical to this one and they are almost always up around 56Mbps. Same as My Compaq.

I have to suspect that something is slowing it down or there is some other problem with it.

Any Ideas on where I should start to try and bring this one up on par with the rest?

Thanks

A:Daughters lap top has a slow always internet conection

How old is this laptop? 11mbps max speed sounds like wireless B where the other computers sound like Wireless G (up to 54mbps).

Have you confirmed with a speedtest to a site such as http://www.speedtest.net/ ? What does it record the speeds as on her laptop? What does it report the speed as for the other PCs?

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RELEVANCY SCORE 79.2

First.My computer like 467-543 kb.sec!!!.But after that like i shutdown my pc the internet conection is so slow.The download speed is 1.kb per second!!!!!!.My internet conection is 54.0mph and the signal is Very Good.Why Its so slow even go to a website or download a 4.06mb files its take like 1hour.Please help me fast as you can.Pleaseeeeee
 

A:Extremely Slow Internet conection.Help fast pleaseeee

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RELEVANCY SCORE 77.6

(adding system info):
Dell M90, Vista, all updates current.
Wireless: AT&T Expresscard

Concurrent wil all this, something is resetting my trackpad settings back to default on every reboot. Solved this last summer by removing something from Logitech, but the problem is back now. Weird.

Internet MUCH slower than usual, responses sluggish on- and offline. System fans kick on within 2-3 minutes of startup. I've run all the usuals - McAfee, Ad-Aware, SpyBot, disk cleanup, and chkdsk. Hard boot after all that, then ran HijackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:29:36 PM, on 2/27/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\CSR\Vista Profile Pack\BtHidUi.exe
C:\Windows\sttray.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files... Read more

A:computer slow to boot, slow response, very slow internet, fans on high - HJT log

Any thoughts, anybody?

catillac said:


(adding system info):
Dell M90, Vista, all updates current.
Wireless: AT&T Expresscard

Concurrent wil all this, something is resetting my trackpad settings back to default on every reboot. Solved this last summer by removing something from Logitech, but the problem is back now. Weird.

Internet MUCH slower than usual, responses sluggish on- and offline. System fans kick on within 2-3 minutes of startup. I've run all the usuals - McAfee, Ad-Aware, SpyBot, disk cleanup, and chkdsk. Hard boot after all that, then ran HijackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:29:36 PM, on 2/27/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\CSR\Vista Profile Pack\BtHidUi.exe
C:\Windows\sttray.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Microsoft... Read more

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RELEVANCY SCORE 77.6

My computer is unusually slow and it takes up to 10-15 minutes just for my computer to completely start up.

Here is the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:34:18 AM, on 12/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files... Read more

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RELEVANCY SCORE 76.4

For some odd reason, in the past 4 weeks, my streaming video has become VERY slow, and I do not know why. I have a high-speed cable connection, the same I have had for the past 6 months. It is slow, sound-with-stil-images and/or constantly rebuffering, and this is true with WIndows Media, Winamp, Realplayer and even Flash videos (on YouTube for example). I cannot take it anymore. I tried this Hijackthis thing, and this is my log:

Logfile of HijackThis v1.99.1
Scan saved at 3:58:08 PM, on 7/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\acer\epm\epm-dm.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sophos\Remote Update\cachemgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\sophos\remote update\imonitor.exe
C:\Program Files\acer\eRecovery\Monitor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sophos SWEEP for NT\S... Read more

A:Slow internet, slow video streaming, slow computer... aaaaah!

Please, somebody.
 

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RELEVANCY SCORE 75.6

Dear all .....
please help me my windows need format or repair cos when i start up get slow speed and when connection to internet also slow too . what happen for my windows /. please help me. Thanks and regards.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:26:36 PM, on 21/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.ex... Read more

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RELEVANCY SCORE 75.6

Guys and Gals,My computer has been having all kinds of issues of late. I have a very long start-up, my programs are sluggish, sometimes I have to swap from chrome to IE to find an internet connection. I'm not sure what is going on. I have ran malwarebytes, super antispyware, and all the scans on my Norton 360. I have my DDS pasted below and attached my attach.zip file.I wait in anticipation for your expert advice.DDS (Ver_2012-11-20.01) - NTFS_AMD64Internet Explorer: 9.0.8112.16476Run by Tex at 21:56:39 on 2014-12-01Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.8191.6281 [GMT -6:00].AV: Norton 360 Premier Edition *Disabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}SP: Norton 360 Premier Edition *Disabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}FW: Norton 360 Premier Edition *Disabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}.============== Running Processes ===============.C:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\nvvsvc.exeC:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exeC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exeC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe... Read more

A:slow computer/sometimes no internet connection

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 75.6

I'm on my girlfriend's computer, trying to figure out what's wrong with mine. About a month ago one of my internet browser's stopped working, so I just switched to another one, then that stopped, so I switched to another one, and then that stopped, so I switched to another...Finally, none of them are working and now it's saying that between my computer and the wireless there is limited access, and between the wireless and the Internet, there's a red X, so no network access. My girlfriend's computer connects to the internet, however, as do two other tablet devices we have, so I'm assuming my computer has some sort of virus. It would be very hard for me to transfer logs back and forth on to this site, like we did when we cleaned up this computer(my girlfriend's) on this website, so I'm not really sure how to go about doing this, other than asking for some links to programs that I can move to my computer that will get my internet working again so I can go through the process of all the other programs and the logs that will clean up everything. Or maybe there's some basic clean up programs I should run first? Not sure, help please! Thanks.
Mike

A:Computer's Slow, No Internet Connection

Update: Another website told me to run winsockfix, I did and restarted my computer, now it says that it's connected to the wireless AND the internet, however the broswers still say they cannot display the webpage

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RELEVANCY SCORE 75.6

I have a couple of desktop computers connected to the same router (all of them wired) one of them started to have problems a couple of days ago, the connection was painfully slow but i noticed when i searched something in Google I got spam ads, so I found malaware and got rid of it.

The computer is clean now but i still have the problem with the connection to the internet while the other computers average a connection of 84Mps DL and 35Mps UL, this other one has 0.23Mps DL and 0.23Mps UL.

I repaired/re-installed the network adapter drivers and that helped put the computer back to 84-35 speeds; however, every time the computer is rebooted The slow connection reappears.

Any of you guys have any idea of what is going on???

I can leave the computer in standby for now I guess because re-installing driver every time is not going to cut it.

MOBO: Gigabyte Z77X-UP4 TH
Network adapter: Realtek RTL8168/5111

Thank you

A:Slow internet connection in one computer only.

Hi,

This type of issue could occur due to IP conflict. As you mentioned that all the PCs are connected via wire. Try to run the affected PC via Wifi (If that is available on your PC and router). Else, try to run the affected PC without assigning IP to it. Change the setting to "Obtain an IP address automatically".

Keep us posted.

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RELEVANCY SCORE 75.6

Hello I have a HP w1907v with a slow internet.

Here are my computer details:

OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: AMD Phenom(tm) 8450 Triple-Core Processor, AMD64 Family 16 Model 2 Stepping 3
Processor Count: 3
RAM: 4093 Mb
Graphics Card: NVIDIA GeForce 9500 GS, 512 Mb
Hard Drives: C: Total - 465351 MB, Free - 161454 MB; D: Total - 11585 MB, Free - 1075 MB;
Motherboard: OEM_MB, NARRA3
Antivirus: Lavasoft Ad-Aware, Disabled

I go on Command Prompt and type in 'ping <my ip> -t' and my ping is quite low. However when I go to something like YouTube, my ping goes super high! It jumps up to 1000. Also when I go on any website at all, my ping goes super high. It happens mainly on websites which have flash on it. I have a Belkin F6D4050 Enhanced Wireless USB Adapter. I thought it was the USB but it wasn't, because when I put the USB into another computer, the internet was fine. The ping didn't skyrocket or anything. It was constantly low. I don't think it's my modem because it's quite near me. So what could the problem be?
 

A:Slow Internet Connection on a Computer

Have you tried defragmenting your computer? Sometimes after you've been on the web deleted or downloaded files it creates not just one file but several. This you can fix by defragmenting. Defragmenting takes those files and puts them back together therefore letting your computer run faster.
Go to start, All programs, Accessories, System tools, Disc defragment. From there Click defrag and depending on the fragments it will take 30 min to and hour. Also try disc clean up.
 

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RELEVANCY SCORE 75.6

I have multiple devices setup through the same connection. In the past the all got about 18mbps download. The other devices still get that but one device now maxes out between 35mbps. I haven't changed any hardware or software. It is a Windows 7 machine. Any ideas?
 

A:Why would one computer have a slow internet connection?

Are all wired?
 

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RELEVANCY SCORE 75.6

Will someone pl look into this??My computer is slow and my broad band internet also very slow.It takes long time to open a page,and also when i click the back button it just takes a hell of a time to go back.I share broad band connection with two of my neighbours.The internet was ok earlier with down load speed of 28-30 kb/sec.now it has comedown to just 2-3 kb /sec.Here is the hjt log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:50:27 AM, on 4/22/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Pro... Read more

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RELEVANCY SCORE 75.6

Hi, I am attempting to help my sister figure out what is wrong with her computer. Being her computer, I have very little details about when this started happening, possibilities for why or anything like that. What I know at this point is that it does not connect to the internet in the house, while other devices have no issues at all. I also know that the computer runs extremely slow (maybe 2-3 minutes to load something as simple as the volume control panel.) Her machine is a HP Pavilion dv6000 laptop running Windows Vista, and utilizes a wifi hotspot from Sprint as her internet. I have run AVG Virus scans in safe mode several times but I don't believe her virus definitions are updated due to lack of internet connection. Any help would be appreciated as to finding the issue. Thank You in advance.

A:No Internet Connection/Slow Computer

Some Fake AV's change the connection setting to proxy. If you haven't already checked, go to tools>internet options>connections>LAN settings and make certain that use proxy is unchecked.

If you have a flash drive, you could try the Superantispyware portable version or the Emsisoft formerly A-Squared. Download onto the flash, plug into a USB port and scan.

http://www.superantispyware.com/portablescanner.html/

http://www.emsisoft.com/en/software/antimalware/

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RELEVANCY SCORE 75.2

Running older PC Clone 2.0 Ghz Dual CPU Pentium, 1GB Ram Win XP Home Edition system.

While navigation on Internet Explorer or Google Chrome, system runs extrememly slow and/or crashes. When using applications such as Itunes, Email, or simply opening up Word and other applications, it runs very slow and almost seems to stop. The IE7 that was on the computer had changed to an operate with add-ons off as a result of the infection. I downloaded and reinstalled IE7 and this seems to have fixed that problem for the time being. MalwareBytes and SuperAntiSpy icons dissappeared from my desktop. When trying to use them from the Start / Menu options the programs no longer worked. I reinstalled them and they appear to work fine now. However, the system still seems to run very slow over all and its performance is greatly hindered.

Next, I ran free version of SuperAntiSpyware and all it detected was a couple Adware cookies. Secondly, I ran free version of Malware Bytes Anti-Malware and it detected PUP.GamePlayLab infections located in the Registry Key: HKLM\SOFTGWARE\Microsoft\Windows.... These files were removed and quarantined by MWB. Thirdly, I ran Old Timer's TFC and then rebooted the computer and it appeared to run a little faster, but still sluggish while using IE7. So, finally, I ran ESET Free Online Scanner, and it detected "Win32/Toolbar.Babylon and Win32/TopMedia.a" virus infections. Scan took about 2 1/2 hours. I set it to search the drives/ar... Read more

A:Computer runs Slow, Internet slow, Applications slow

Hello, lets look a bit more.Please DownloadTDSSkillerLaunch it. Click on change parameters-Select TDLFS file system Click on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan results.>>>>>>>>Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.>>>>>>> Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Post the contents of JRT.txt into your next message.Finally...MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of Hos... Read more

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RELEVANCY SCORE 74.8

Hi, My internet is very slow. I have a asus k8v-se deluxe motherboard, and im starting to think that its the onboard ethernet port thats slow. Im directlly conected to a linksys wireless n router( the fastest one out) and all the other computers in my house go pritty fast. I just reformated my hard drive and wiped my computer completely so i shouldnt have the same problem...... but do. So if someone anyone has any suggestions as to what i should do, shoot! or if you can finda link to a fast ethernet internal card that would be great. I want to use all of my router, its 12x the speed of G. so i wanna put that to the test......... please help me. thanks -Nick
 

A:internet slow, great connection in house on other comps, just reformated, always slow

When you say directly connected to your wireless router do you mean physically?
 

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RELEVANCY SCORE 74.8

My computer has been running very slow and has trouble staying connected to the internet. This started after I followed the advice in the Virus/Trojan/Spyware sticked thread, "Is Your PC Running Slow?" I deleted temporary files and then used Spybot Search & Destroy to get rid of tracking cookies.

As for the internet (wifi), every minute or so, it will look like it's connecting, saying it's "acquiring network address" and then it will reconnect. I don't think it's my modem because the lights all look fine and I can connect without problems using my netbook and my smartphone, also using wifi.

A:Computer slow & trouble with internet connection

Do a system restore to a time before you deleted the temp files.

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RELEVANCY SCORE 74.8

I believe my problems all started when my wife tried to open a video sent to her by a friend on Facebook. My computer is dragging and my internet connection is inconsistent. I'm receiving an SVCHOST.EXE error refrencing "0XFFBADD11". On my wife's sign on there is no internet connection, which I've tried to repair the connection. The internet connection list won't pull up on her sign on. I also keep getting notices from Spybot of registry changes.

So far I've run CCleaner to work on my registry, Desktop Doctor, Comcasts version of McAfee, Spybot, Windows Defender, and AdAware. AdAware is the only one that found anything and I quarantined it. Since then my ability to access the internet has improved on my sign on. I just downloaded HiJackTHis and below is a copy of my results.

Can someone please tell me what my problem is and what I can do to fix it?

Thanks,
Will

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:08:10 PM, on 12/20/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Windo... Read more

A:Slow computer and loss of internet connection.

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RELEVANCY SCORE 74.8

Logfile of HijackThis v1.99.1
Scan saved at 2:02:28 AM, on 5/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\LClock\LClock.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Pro... Read more

A:extremely slow internet connection/computer

Hello gardjim,

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out these instructions.

Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

*****************************************

Download and install CleanUp! but do not run it yet. (Not Recommended for XP64).

-------------------------

Click Start->Run - type services.msc & then click on the OK button
*Locate the service - Local Security Authority Subsystem Service (lsass)
*Double-click on it to open the Properties dialog.
*Under the General tab:
*Stop the service by using the Stop button.
*Change the Startup type to Disabled & then click on the OK button

Next, start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
*In the popup box that appears, type in lsass . Click Ok and allow reboot.

---------------------------

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.


Go to My Computer->Tools->Folder Options->View tab:
* Under... Read more

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RELEVANCY SCORE 74.8

I am having a great deal of problems with my computer running slow, cpu maxing out and continuous IE errors and shut downs (of IE). I've attached a hijack log and would appreciate any help anyone can offer.

Yesterday I rebooted to safeboot and ran SDFIX, Malwarebytes, ARO, Microsoft Safety Scanner, Microsoft Windows Malicious Software Removal Tool and PC_Cleaner_Pro. Basically every cleaning tool I have loaded. Not sure if I'm just running too many things.

My Antivirus tool is McAfee.

I mostly use my computer for email, facebook and facebook games. I have a lot of problems with games either not loading or locking up and shutting down IE all together.

Attached is my hijack log.

A:Slow computer - internet connection loss

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/426708 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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RELEVANCY SCORE 74.8

internet connection and computer are running really slow someone please help me.

this my dds:


DDS (Ver_09-06-26.01) - NTFSx86
Run by 1111 at 13:47:01.79 on 22/07/2009
Internet Explorer: 8.0.6001.18783
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.2.1033.18.2047.544 [GMT -4:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Internet Security *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: AVG Firewall *disabled* {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.e... Read more

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RELEVANCY SCORE 74.8

I was searching for a way to speed up my internet connection a few years ago and discovered something that really, really helped me out.

I started sharing it with my friends/family and eventually made a video about it.

You can check it out here. I hope it helps someone. Not everyone will benefit but some will, I hope!!!

here it is:

http://www.slowconnectionhelper.com
 

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RELEVANCY SCORE 74.8

Greetings

Long time no problems...........Now I have a mess on my hands. The HJLog listed below comes froma machine that is running very slow. HD is always grinding away and there is no Internet Connection. Please advise

Thanks
Smitty

Logfile of HijackThis v1.99.1
Scan saved at 4:27:49 PM, on 10/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WFXSVC.EXE
C:\Program Files\WinFax\WFXMOD32.EXE
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WIN... Read more

A:Solved: Slow computer/No Internet Connection

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RELEVANCY SCORE 74.8

My computer is running pretty slow and will not open the internet unless I reboot each time. It may be because of the many processes running in the back ground. Can anyone help me eliminate some of the processes?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:37:59 PM, on 12/1/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Research in Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imag... Read more

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RELEVANCY SCORE 74.8

We have Verizon LTE home internet.
My husband and I have virtually identical computers with similar wireless cards installed. They are both Dell Optiplex desktops running Windows 10 that was upgraded from Windows 7.
He is getting up to 18.3 mbps download and 6.25 mbps upload.
I am getting only 7.57 mbps download and 5.00 mbps upload.
The router is located 3 rooms away from each computer.
Previously, I had better speed on my computer, but there was an issue with the router and Verizon moved it, necessitating that my husband needed a wireless card for his computer. I proceeded to take the one out of my computer and put it in his and purchased a new one for me.
I would appreciate any help.
Thank you.
 

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RELEVANCY SCORE 74

Hi. How are you? I am coming here because I'm going to attempt one more time. And then I'm going to call it a lost cause.I have aDell Latitude computer running windows 7. I have Google Chrome as my default browser. It is the easiest to get around in for me, and has tools for all of these popups that are in exitance. I have a question that I doubt has any real good answers, or any answer that is going to help, but I will go ahead and waiste these next few minutes just to see what happens. I LOVE YouTube. But YouTube I think is at the end of its time with me. I now have moved to a place that has a slightly slower speed and It is using Windstream. I now have PROFOUND problems browsing youtube because it is PROFOUNDLY SLOW.
 
REALLL slow. I have a question. Does anybody know of something in existance that would make it faster? I've checked my computer for bugs. NONE to be found. Cleaned it up. I've got ReadyBoost Activated, and I'm using chrome. Any suggestions or tools that would allow me to browse Youtube, and do all of the functions/features involved in YouTube like the PlayList Abilities such as AutoPlay and Auto-Repeat? ANYTHING? Oh, I Defragmented it too. And deleted other programs that I wanted to delete. Still profoundly slow. Internet Explorer isn't happening. BAAAAAD IDEA. Tried it. We're talking about Taking the definition of Profoundly slow to new and dangerous levels. Thank you very much. Sorry for waisting your time, and God Bless.

A:YouTube So slow on Slow Internet connection. ANYTHING left?

close other tabs in web browser. It reduces buffering issue in YouTube.

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RELEVANCY SCORE 74

Hi all,
I have 2 computers, a Dell laptop and a Dell Desktop, they are recently new, have been working fine, they both have Vista. Just as of late last night the internet connections have been poor, either not connecting at all or slow. I have AVG 8.0 but it has not found any viruses....any help would be appreciated. thanks,
 

A:Solved: Internet connection slow, downloading slow

Hi Dano.
Are both pc's hardwired or one wireless through your router?
Are both slow at the same time?
Have you tried eliminating the router and hardwiring one pc directly through the modem.(will require a power on reset of the modem)?

Do a speed check
www.speakeasy.net/speedcheck
Any recent hardware/software changes?
Any error msgs ?

Is this cable or DSL?
Knowing some of these things will assist the techs here to delve further into the problem.
 

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RELEVANCY SCORE 74

.
Hi,

Windows XP Home
Dell DIM4400
Windows XP Home SP2
Verizon DSL
Firefox 1.5.0.12
IE6 (uninstalled IE7 last year)

Spybot....NO problems found (all Green)
Ad-Aware....found one MRU...deleted it.
AVG AV Scan....NO virus infection found.

I noticed last evening while cruising around the net that pages were loading slower than normal (up until then have had NO problem with my DSL).
This morning there was a point where I could NOT make an internet connection at all.

I called Verizon a couple of times and at one point was told I might need a new NIC card (although the "more knowledgeable" tech I just spoke with said my NIC card is ok and she thinks something else (Software?) might be the cause.)

I shut the computer down and this afternoon started it up again and had a connection but, a very slow connection.
Normally my Verizon DSL gives me around 1650Kb/s Download and 550Kb/s Upload.
At last check I'm getting less than half those speeds.

It's been a LONG time since I've had someone check my HJT...
could you see if there's anything in there that could be causing a problem while I continue with other Troubleshooting?

Thank you

Logfile of HijackThis v1.99.1
Scan saved at 6:33:51 PM, on 9/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\sy... Read more

A:Solved: All of a sudden my computer has very slow internet connection...

The log looks fine. Not sure what this is: C:\DOCUME~1\LARRYS~1\LOCALS~1\Temp\InstallHelper.exe /uninstalltrackingvendor=Verizon
 

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RELEVANCY SCORE 74

I just posted below like 10 minutes ago. Some information on the problem would probably help. Recently My computer Has been having a hard time staying connected to the internet, and what it does it's incredibly slow. So if someone can help me out with cleaning it up I'd be a happy person. Here's a new hijack this log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:45:46 PM, on 9/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\... Read more

A:Computer Extremley Slow and not Holding Internet connection.

Nobody wants to help me Just Kidding i realized others have more pressing issues. But any help would be greatly appreciated. Attached is a new Hijack this some things may have changed.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:25:54 AM, on 9/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Ahea... Read more

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RELEVANCY SCORE 74

Hi, my internet connection has become so slow suddenly yesterday. It's a 2 month old computer, on a month old linksys router. I think it's a virus, or malware, but am not experienced enough to locate and remove them. Anti-virus hasn't detected anything specific, one file it did, but could not remove it.Here is my hijack this log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:14:34 PM, on 12/14/09Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18865)Boot mode: NormalRunning processes:C:\Program Files\Norton 360 Premier Edition\Engine\3.5.2.11\ccSvcHst.exeC:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Windows\RtHDVCpl.exeC:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exeC:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Windows Live\Messenger\msnmsgr.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Windows\system32\wbem\unsecapp.exeC:\Users\HOME_2\AppData\Roaming\Microsoft\svchost.exeC:\Program Files\Windows Live\Contacts\wlcomm.exeC:\Windows\System32&... Read more

A:Internet connection suddenly slow on brand new computer

One or more of the identified infections is a backdoor trojan.This allows hackers to remotely control your computer, steal critical system information and Download and Execute filesI would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I ReinstallHowever, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so.Should you have any questions, please feel free to ask.Please let us know what you have decided to do in your next post.

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RELEVANCY SCORE 74

Hi
I have got AOL platinum 2mb broadband and have had for about 6 months and all has owrked perfectly. I started to notice my internet speed was going from 400-500 kbs, but now it is going at 10-20kbs on ALL websites! I have tried to reboot my modem, i contacted AOL who gave me numerous things which didn't help, and i have waited for a while to see if it may have been just a lapse on AOL for the day

I also play many online games such as Call of Duty and Counter Strike; i got so annoyed with connection breaks and my 999 ping!

I run windows xp sp2, aol 9.0 and will post a HJT log just incase, but i think im spyware free. I only have 8% of HD space left, will that make any difference. I have a Binatone ASDL 2000 modem, and a Belkin router.

David
 

A:Slow internet Connection, 999 ping + Sluggish Computer

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RELEVANCY SCORE 73.2

What a shame, I have been keeping my computer healthy for so long.

current Hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 6:40:10 PM, on 8/7/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\aim\aim.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\CMMON32.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Stephen\Desktop\hijackthis\HijackThis.exe

N2 - Netscape 6: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Stephen\Application Data\Mozilla\Profiles\default\el13ex2l.slt\prefs.js)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGR... Read more

A:New 023 entries in Hijack log-symptoms: slow computer and internet connection

All those O23 entries are legitmate services and nothing to be concerned about. You may be thinking of an older version of Hijack This when you say you have never seen those before because the older versions did not show O23 entries.
 

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RELEVANCY SCORE 73.2

Hi!
I have been having a major issue with my internet.

I will try to provide as much information as possible.

First of all:
-I have cable internet, my ISP is Charter
-I have 2 Computers. 1 Laptop and 1 Desktop. And i have an old desktop computer.

Tech Specs.>

Laptop:XPS M1530, customized at www.dell.com than 2 months old
-Its OS is Windows Vista Home Premium
-Processor: Intel Core, 2 Duo, T8300 @ 2.4GHz
-RAM/Memory:4GB
-64 bit operating system
-500GB of Hardrive space

Desktop(new): Studio XPS 435MT
-Its OS is Windows Vista Home Premium
-Processor: Intel Core, i7 920 @2.67 GHz
-RAM/Memory:6GB
-64 bit operating system
-1TB of Hardrive Space(1000~GB)

Desktop(old)ell Dimension 8200
-Its OS is Windows XP
-Processor: N/A(i am somewhat unable to use the machine at the moment, thus we purchased new computers...)
-RAM/Memory:256MB
-less than 40GB of Hardrive Space
*Both have McAfee

Ok, so the problem. I am able to connect both the laptop and the desktop(new) to the internet through my modem and what not. However, during web browsing, online gaming(even the simplest of games that only require as little as a dial-up connection.), downloading, and updating. When im browsing the web, Internet Exploror and Mozilla Firefox say that they cannot display the webpage(the typical) Task manager reads out a 100Mbps network speed for "Local Area Connection. It also reads out that the state is "connected". Under Control Panel, in Network and Sharing center it says im am co... Read more

A:Solved: New Computer Has Slow Internet connection, I have Hi-Speed Cable?

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RELEVANCY SCORE 73.2

My computer runs very slow and I notice that on my computer properties it say I have 37.2BGB and 31.2used with 6.04free. My question is would this cause my computer to run slow. I don't know where the ram is going because I don't download. I just surf the web and play games online. I do have alot of $KB---$, KB--- files that I was told are log files. Can I safely delete this files now. I did a highjackthis on my computer and received help deleting programs and files that where not needed. But I was not sure if they said it was ok to safely delete this files as well. Because i do have alot of them. My computer is Toshiba Laptop Intel(R)Celeron(R)M 2002 Service pack 3 processor 1.60GHz, 504MB or RAM. I know I have asked alot but I am very frustrated not knowing what or how to fix this.
 

A:Solved: computer running slow loses internet connection

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RELEVANCY SCORE 73.2

I think our computer is stuffed up with conflicting programs and we also have an inexplicably slow internet connection. A while back we had a trojan and my husband downloaded various stuff to get rid of it but now isn't sure what he did. Google chrome hangs very easily, especially when we use Gmail so we are currently using Firefox.

I've put the Hijack file and 2 dds reports below, but the GMER app ran for several hours before crashing so I don't have that. Can try it again tonight - is it usual to take hours?

Any advice would be much appreciated. Thanks.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:22:06, on 26/12/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16502)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\AVAST Software\Avast\avastui.exe
C:\Program Files\Saitek\Software\SaiMfd.exe
C:\Program Files\Saitek\Software\ProfilerU.exe
C:\Program Files\Saitek\DirectOutput\DirectOutputManager.exe
C:\Windows\vsnpstd.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\CPU-Control\CPU_Control.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\PC Drivers HeadQuarters\Driver Detective\DriversHQ.DriverDetective.Client.exe
C:\Users\Clive\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
C:\Program Files\Windows Medi... Read more

A:Slow computer and internet connection, suspected malware and conflicts

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RELEVANCY SCORE 72.8

First my startup became slow, than all aplications were slow, and now my internet. i usea router and the same internet is faster on my laptop but its slow in my current computer here is a hijackthis logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:20:32 AM, on 8/21/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\WINDOWS\system32\SearchIndexer.exeC:\Program Files\Canon\CAL\CALMAIN.exeC:\WINDOWS\system32\dllhost.exeC:\WINDOWS\ehome\ehtray.exeC:\WINDOWS\SOUNDMAN.EX... Read more

A:Slow Computer, Slow Start up, Slow Internet

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool.??No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 72.4

Hi guys

Right here goes

* first problem is when I first start my Laptop I get a very slow startup on the windows XP start bar...(sometimes takes 5 mins to start up)

but this is strange if I restart the machine it starts straight away its just that first start up??

* next is the connection speed, my connection has all of a sudde gone very slow..... spoke to my isp who "think" i may have some kind of virus..... but Ive tried a few diff anti-virus in safe mode but still same problem.....can ny1 help

here is my hjt log
Logfile of HijackThis v1.99.1
Scan saved at 17:45:55, on 23/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\vsnpstd.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explore... Read more

A:Few slow start up and slow internet connection

hey guys Ive managed to work out its my isp is my intenet problem but.........


still having really slow start up times

I get to xp screen with the moving bar but that seems to move and go on 4 at least 5 mins :(


can ny1 help me plllllllllllllease :)


thanks 4 your help

Nicky

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RELEVANCY SCORE 72.4

Hi there,

My computer has been running slow for few months now despite having a high speed internet connection. I have tried to fix it by having its set up changed. It didn't fix the problem. It was working fine but one day it suddenly started running slow. At first I thought it must be a problem with the servers of my network provider but that wasn't the case. I've called the cable company to check several times but they said other users were able to use internet in full speed without any problem. I noticed the problem by trying to watch videos from various websites and after this problem occurred, they started loading super, super slowly. It has gotten to a point that I can no longer watch TV shows, movies, and other videos. The only video website that works is YouTube and even that doesn't function completely normally. Only most YouTube videos work without getting stuck too much. Another thing which I must mention is that quite often the internet cuts off in midst of browsing sessions and it doesn't reconnect without restarting the computer. My computer is a Dell laptop pc with Intel core i5 processor. I suspect that maybe my LAN card has worn out and it needs to be replaced. Although, I have been told by some computer technicians to not to do so. But they weren't able to give me any solutions. So here are my questions:

1. Should I get my LAN card changed?
2. If I should get my LAN card replaced, what model do I need that's compatible w... Read more

A:Computer running slow despite having a high speed internet connection for some reason

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RELEVANCY SCORE 72.4

Not long ago i downloaded a virus it was an .exe file masked as a setup.At the start it installed YesSearches and Thats all i found.I downloaded malwarebytes it didnt find anything,also tried Spyhunter 4 it showed 4000 infections by YesShearches.I couldn't remove them cause Spyunter isn't a free program.About 4 days later now my PC runs and starts up slow.Also when i try to use google chrome or mozila the internet is very slow.When i go on to the internet with my tablet it works fine.I am running Windows 7 Home PremiumI have got 8gb of RAMI would like to know if i can remove this Infection.

A:Downloaded a virus,now my computer has poor internet connection and runs slow.

Greetings.
​Are there any restore points saved on your computer, in order to revert to a previous state, before the infection?

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RELEVANCY SCORE 72.4

sorry i'm a newb this my first ever hijackthis usage so please pardon me if i'm a bit slow.i got this msn spyware a few days ago and since then used avg free,windows defender, adare 2007 free and spybot search destroy to try and get rid of it all but i j cant get rid of this problem that my internet connects automatically and i get like pop ups every 30secs ofwinantivirus and other stuff.thanks for the timeheres my hijack this log:Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\cisvc.exeC:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exeC:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXEC:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exeC:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exeC:\Program Files\QuickTime\qttask.exeC:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Thomson\Sp... Read more

A:Winantivirus Popups And Other Pop Ups, Computer Slow, Automatic Internet Connection At Start Up

Hello,Your are dealing with several nasty infections..* Download: HostsXpertUnzip hoster to an own folder, eg C:\HostsXpert Start HostsExpert.exe, click 'Restore Original Hosts' and click OK. Then, * Download Combofix to your desktop.Doubleclick combofix.exeFollow the prompts.Don't click on the window while the fix is running, because that will cause your system to hang.When finished and after reboot (in case it asks to reboot), combofix will open again to gather the necessary information for the log. This may take a bit. When done, Combofix will close and a log should open, combofix.txt. Post the contents of this log in your next reply together with a new hijackthislog.Do NOT post the ComboFix-quarantined-files.txt - unless I ask you to.

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RELEVANCY SCORE 71.6

I've never seen it run so slow before. It takes it's sweet ass time loading websites, loading programs, EVERYTHING! Can someone take a look at this log and tell me if I've missed something, and what I can do or try to do to fix this.Thank you in advance.Logfile of HijackThis v1.99.1Scan saved at 12:20:25 AM, on 7/6/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16473)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeC:\Program Files\Analog Devices\SoundMAX\SMTray.exeC:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\Program Files\Picasa2\PicasaMediaDetector.exeC:\Program Files\Winamp\winampa.ex... Read more

A:Help! Slow Computer, Slow Internet. Slow, Slow, Slow!

Hi MaryJane,Sorry for the delay, this forum is really swamped right now. I don't see any positive signs of malware in your log, although there is one thing that I am unsure about. I'll get to that in a minute.Before we do rootkit scans and use some other tools to confirm that malware is not the problem, let's do a quick check of resources.Press <Ctrl>-<Alt>-<Del> to open Task Manager, then click on the Processes tab. Place a check next to Show processes from all users. Note the numbers at the bottom, CPU usage should be running at 0 to no more than five percent if your system is idle (no background tasks running). If that is not the case, scroll down and see if any of the processes is running at a high percentage of CPU usage. On a normal system at idle the System Idle Process should show about 98 percent, meaning nothing else is using the CPU. The next columns to the right, memory usage and peak memory usage, may also show something out of line if one process is using a large amount of memory. If you see anything showing high CPU usage or high Memory usage, make a note of it.Now, click the Performance tab. The key numbers here are in the Commit Charge box -- The Total and Peak figures; and in the Physical Memory box, the Total figure. Make a note of these three numbers. I would like to see them, but I can tell you what I'm looking for: basically, any time the Commit Charge exceeds the total physical memory, Windows will have to constantly swap d... Read more

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RELEVANCY SCORE 71.2

As stated in this subject. My computer is about 6 months old, recently I have been having issues with it being loud and overall very bogged down. I used Superantispyware, malwarebytes and panda virus. Please help and advise what I can do to correct the issue.
 

A:Very slow computer, loud noise. Internet explorer lags as well as over all the computer is slow.

Welcome aboard

Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

 

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RELEVANCY SCORE 70.8

Hi,
My laptop was recently the victim of some malware/virus and I can't figure out how to fix it. I've tried the suggested steps to clear it from my system, and have tried running a few anti virus programs while in safe mode. The Dr Web scanner indicated that there was some malware in my dell support system files, which I've attempted to delete . In the past few days, I've deleted some files that are supposedly incosequential (ie Dell connect, etc), but now I am wondering if I deleted a file I shouldn't have. I was going via the advice given on some other forums, regards the neccessity of some of these programs.

I have a Dell inspiron e1705 with Windows Vista (32 bit) .

Some of the symptoms of the problem include:
-no wireless intenet availability (says "the adapter is not connected") - never had a problem previously
- very slow with frequent freezes
-I do not see any obvious resource taken up the memory space in the Windows Task Manager log
-Occasionally, some random tmp files have appeared all of a sudden on my desktop.


Here is the HiJack log file:



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:13:37 AM, on 11/12/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16757)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynT... Read more

A:unknown virus - computer now runs slow and wireless internet connection doesnt work

Hello, alexismyname
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .
We need to run a Scan with DDSPlease download DDS, and save it to your desktop, from one of the following mirrors:This is a mirror
This is another mirror

Disable any type of "Script Blockers" or "Script Protection" installed on ... Read more

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RELEVANCY SCORE 70.4

Lately my internet and computer have been extremely slow, i have broadband internet and its always been very fast until this past week.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:47:46 PM, on 4/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv2.exe
C:\WINDOWS\system32\brvrav32.exe
C:\Program Files\Linksys Wireless-G USB ... Read more

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