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Win32k.sys BSOD at random triggers/intervals, error 0x0000003b

Q: Win32k.sys BSOD at random triggers/intervals, error 0x0000003b

Sometimes it happens when I close a program (It's happened after closing Chrome before), sometimes when alt-tabbing (Out of Payday 2). Sometimes it's when the computer is freshly booted, sometimes it's when it's been up for days. No persistent pattern.

RELEVANCY SCORE 200
Preferred Solution: Win32k.sys BSOD at random triggers/intervals, error 0x0000003b

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Win32k.sys BSOD at random triggers/intervals, error 0x0000003b

Bump

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RELEVANCY SCORE 111.2

Hi All,

Hopefully you guys can help as i've run out of ideas on a small problem that just wont go away, computer related of course

My computer has always had an issue where occasionally it will BSOD without warning, always quoting a hardware error. Up till now i've lived with it but its finally got to the point where i want it sorted once and for all.

As its always done it, i suspected it may be down to faulty hardware but ruled that out, as it passes stress tests, memory checks, cpu tests with no problems.

I've tried the following so far:

A nice shiney new graphics card for my birthday which i had hoped that by replacing the old one may magically fix the random BSOD...no avail. Exactly the same thing happens.
Next up was running the ram stick individually - still the same issue.
Removed my xonar card - seemed to work as it appeared more stable, but then the same thing happened
Just to give some more info, something that may be totally unrelated but occassionaly, when booting, my system will lock up on the windows logo screen. It will do the fancy spinning thing, complete the logo, then nothing. When the sounds card was in, i used to be able to tell if it had booted correctly as you could hear the sound card itself, tick twice - if it only ticked once i'd know it was stuck.
So what else can i try? Help me windows 7 forums, you're my only hope

A:BSOD at seemingly random intervals error 0x0000003B

Hi Maverick2002.

A stop 0x124 is a hardware failure, apparently.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Is the computer running hot? Let us see. Upload a snapshot Using Speccy.
Download and install Speccy.
File> Save snapshot.
Save it on desktop.
Zip it and upload it following following Screenshots and Files - Upload and Post in Seven Forums .
Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Let us know the results. And, are you having any trouble with any audio device there?
__________________________________________________________________
BSOD ANALYSIS:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* ... Read more

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RELEVANCY SCORE 111.2

I have been "plagued" with this BSOD error for a while.It has been happening at random times without any warning. I have tried almost everything trying to figure it out. It will be greatly appreciated if someone would be able to help me out.Dump information below

A:BSOD Random Intervals, error 0x0000003b Bug Check

There are no .dmp files to work with in your uploaded zip file.

Please follow this thread to check that you have the default path set
to save the .dmp files to:
Dump File - Change Default Location

In this case you will NOT be wanting to change the default save location of the
.dmp files but assure they are being saved there.

After this , use the instructions again found here to post your zip file:
http://www.sevenforums.com/crashes-d...tructions.html

(Think this is right - I am supposed to be seeing files with a .dmp file extension to analyze right)

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RELEVANCY SCORE 90.8

I've been having BSODs for a few days now and it only happens when I play Team Fortress 2. All other games are fine. So I uninstalled the game and reinstalled it, but it still did not help. The BSOD only seems to happen when I quit the game or minimize it. I looked at the minidump and from what I saw win32k.sys driver caused the BSOD. So I googled it so see how to fix it, and everyone suggested to update windows, so I did. But I still had a BSOD. So I'm now I'm not really sure what is wrong.

I've attached the minidumps. Hopefully someone can help me

A:BSOD playing Team Fortress 2 0x0000003b win32k.sys error

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 81.6

This is a brand new computer (I'm reusing my ram and PSU both of which are about 3 years 9 months old) and I got a blew BSOD today.  It was a 0x0000003b win32k.sys file.  I assume this is a driver crash.  Can someone help me check which issue it is?
 
This happened when I was shuting down my computer.  with firefox, starcraft 2 and a HWmonitor, ASUS tweak/monitor on, and a folder opened.)
 
Edit:  I updated my video card driver to the latest one as well as getting SP1 for windows 7.  Hopefully this will do the trick.

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RELEVANCY SCORE 81.6

Hello. My english is very bad,but I will try to explain. I left the computer On and when got home, see BSOD. WhoCrashed report:

windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel? Core™2 Duo CPU E8400 @ 3.00GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 4293382144 total
VM: 2147352576, free: 1865183232
Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.
On Mon 2/6/2012 21:09:54 GMT your computer crashed
crash dump file: C:\Windows\Minidump\020612-13618-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0x280AD7)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF960002A0AD7, 0xFFFFF88009B40FE0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

Conclusion

1 crash dumps have been found and analyzed.
Read the topic general s... Read more

A:BSOD 0x0000003B win32k.sys

Unfortunately, that information is very vague. Please follow the http://www.sevenforums.com/crashes-d...tructions.html so that we can do a full analysis of your crash reports and provide informed troubleshooting steps.

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RELEVANCY SCORE 80.8

Hey guys thanks for stopping by and reading my thread, i am really annoyed with this error. Stupd blue screen pops up.
And says system_exception(i think).
Please help me,

minidumps for u 4:

A:By von, bsod stop 0x0000003b, win32k.sys

Hi -

3 dumps; 2 bugchecks; 1 exception code -

0x7e (0xc000001d,,,) = system thread threw an exception; Probable cause = AVG

(2) 0x3b (0xc000001d,,,) = system service threw an exception

Exception code 0xc000001d = illegal program instruction attempted, e.g., division by zero

System uptimes are suggestive of a boot driver causing crash in 2 of the BSODs -

Code:
System Uptime: 0 days 0:00:14.734 <-- 14 secs
System Uptime: 0 days 0:31:00.883
System Uptime: 0 days 0:00:47.488 <-- 47 secs
Remove AVG --> AVG Antivirus and Security Software - Tools download

Reboot upon completion.

Install MSE --> http://www.microsoft.com/security_essentials/

Regards. . .

jcgriff2

.

BUGCHECK SUMMARY

Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Apr 9 23:33:12.328 2010 (GMT-4)
System Uptime: 0 days 0:00:14.734
*** WARNING: Unable to verify timestamp for avgldx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgldx64.sys
BugCheck 1000007E, {ffffffffc000001d, fffff88003c45b29, fffff880009a8848, fffff880009a80a0}
Probably caused by : avgldx64.sys ( avgldx64+2cb29 )
BUGCHECK_STR: 0x7E
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Apr 9 23:30:13.477 2010 (GMT-4)
System Uptime: 0 days 0:31:00.883
BugCheck 3B, {c000001d, fffff96000136d30, fffff880056036d0, 0... Read more

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RELEVANCY SCORE 80.8

hi
I've been having BSOD for months now, at random times, most often when watching videos or listening music. When computer freezes, there's a strange buzzing noise coming from my speakers.

I have allredy updated audio and graphic card drivers and tested ram and hard drive...

A:BSOD 0x0000003B win32k.sys, ntoskrnl.exe

Hi hovnik.

Those BSODs are caused by avast.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff96000112aa7, fffff880093ef0b0, 0}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : aswSnx.SYS ( aswSnx+2d026 )

Followup: MachineOwner
---------
Description here: Driver Reference Table - aswSnx.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more... Read more

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RELEVANCY SCORE 80.8

Hi.

I have been getting this BSOD pretty frequently (it's getting more frequent by the day) over the last few months. It didn't start happening with any notable event. I didn't get any new hardware and I believe all my drivers are updated.

I attached the minidump.

A:Frequent BSOD - win32k.sys (0x0000003b)

Welcome to the forum Warmonkey,

Reduce items at start-up:How to Change, Add, or Remove Startup Programs in Windows 7
Perform a clean boot: How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
Install all updates including Service Pack One:Learn how to install Windows 7 Service Pack 1 (SP1)
Remove AVG for the testing purpose.

Recommended antivirus software for Windows 7 based on stability compared to others:- Microsoft Security Essentials Download | Free Spyware Protection
Malwarebytes - The Free version
Good & Free Security Combination


   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:How to Repair Windows 7 System Files with System File Checker
Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller
ESET online scanner: Free Online Virus Scanner | ESET
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

lirsgt.sys Sun May 17 19:06:57 2009 (4A100BF1)
part of a Copy Protection platform developed by Tages SA
Driver Reference Table - lirsgt... Read more

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RELEVANCY SCORE 80.8

Dear Support,

I have been taking random BSOD last 2 months. In many occasions it starts while being in-game for a while, or while browsing in Modzilla at at the same time. I have been trying to solve this issue for some time now. I updated nearly everything, re-installed Windows 7 64 bit 2 times already, memory checks all fine. These problems started after Windows XP was replaced by Windows 7 Home Premium 64 Bit on this console. With Windows XP I had never any problems.

In the first 2 months of this year I had no BSOD at all. It all started halfway March. In the same month NVIDIA released GeForce Driver 335.23. I have still no clue if this Driver was and still is causing it. After a fresh Windows install the PC will run alright for some weeks maybe a month. At one moment I will get BSOD every 2-3 days. Soon it will change to once a day. Then it will be like 1-5 random each day. I have tried nearly everything.

BSOD 0x0000003b, Win32k.sys, ntorkrnl.exe are causing the crashes. Windows Support however offers a dozen of different HOTFIXES for this issue. I do not know which one to take, or if any would work.

I have added the File: ENIGMA-wo_04-06-2014_103437,77.zip as requested.

Cheers,
FunsBuns

A:BSOD 0x0000003b, Win32k.sys, ntoskrnl.exe

Code:
fffff880`086fa258 fffff880`03e7e5bfUnable to load image \SystemRoot\system32\drivers\aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
aswSnx+0x305bf
Driver Reference Table

WinDBG blames Avast. Uninstall it completely, and replace with MSE.

Love from,
Support

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RELEVANCY SCORE 80

Hey guys,

I'm having some issues with a newly built . I've now recieved two (2) 0x03b BSOD's both citing different files as the culprit. I had a previous issue with the system randomly rebooting, but I remedied this by increasing my VTT voltage to 1.15 because I have 16gb of memory.

It ran perfectly after that for about 2 weeks, then the BSOD's started.

They happen randomly, when just web surfing or idle, and they don't seem to be caused by stressing the system.

I was successfully able to run multiple stress tests like Prime95, Intel Burn-In, for 24 hours with no issues, but then will get a BSOD randomly surfing the web or just having the PC be idle.

I've attached my error files and minidump files according the thread stickied, hopefully you guys might be able to point me in the right direction for firguring out the issue.

Thanks!

System specs:

Intel i5 2500k
2x MSi 560 Ti Twin Frozr II in SLi
ASuS P8p67-Deluxe Motherboard.
16gb G.Skill DDR3 Ram
Corsair 750W TX Enthusiast PSU.
Windows 7 X64 Ultimate Retail

My system is not overclocked, all drivers are updated, all windows updated are applied, and BIOS is on the latest firmware.

Temperatures aren't the issue either I don't believe., I've been monitoring them with MSi Afterburner and Realtemp.

A:Multiple BSOD, New System. (0x0000003b, win32k.sys, hal.dll)

  
Quote: Originally Posted by TotalMalice


Hey guys,

I'm having some issues with a newly built . I've now recieved two (2) 0x03b BSOD's both citing different files as the culprit. I had a previous issue with the system randomly rebooting, but I remedied this by increasing my VTT voltage to 1.15 because I have 16gb of memory.

It ran perfectly after that for about 2 weeks, then the BSOD's started.

They happen randomly, when just web surfing or idle, and they don't seem to be caused by stressing the system.

I was successfully able to run multiple stress tests like Prime95, Intel Burn-In, for 24 hours with no issues, but then will get a BSOD randomly surfing the web or just having the PC be idle.

I've attached my error files and minidump files according the thread stickied, hopefully you guys might be able to point me in the right direction for firguring out the issue.

Thanks!

System specs:

Intel i5 2500k
2x MSi 560 Ti Twin Frozr II in SLi
ASuS P8p67-Deluxe Motherboard.
16gb G.Skill DDR3 Ram
Corsair 750W TX Enthusiast PSU.
Windows 7 X64 Ultimate Retail

My system is not overclocked, all drivers are updated, all windows updated are applied, and BIOS is on the latest firmware.

Temperatures aren't the issue either I don't believe., I've been monitoring them with MSi Afterburner and Realtemp.


These were Related to RTCore64.sys MSI Afterburner from Micro-Star Int'l Co. Ltd. Yours is from 2005 I would remove it at least to test.

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RELEVANCY SCORE 80

last i remember that happend after i press alt+f4 while playing PES 2015
with bluescreenview. it suggested that ntoskrnl.exe win32k.sys are caused this

here my spec :
Laptop Asus A43SA
Intel Core i3 2330m
Radeon 6730m 2GB >>driver = amd-catalyst-omega-14.12-with-dotnet45-win7-64bit
HDD 640 gb
win 7 Home Premium 64 bit
Antivir = Avast


sorry if my english bad

A:BSOD after press alt+f4 0x0000003b ntoskrnl.exe win32k.sys

Remove Avast and replace with MSE.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

Good and Free system security combination.



   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.




Install Service Pack One: Learn how to install Windows 7 Service Pack 1 (SP1)

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RELEVANCY SCORE 80

I've seen various threads suggesting resolving this by removing firewall software. However, I'm not running any security software except Microsoft Security Essentials.

I suspect it may have something to do with the webcam (a Microsoft LifeCam NX-6000), but it's hard to tell because the blue screen is intermittent, and the webcam definitely works fine.

Minidump files attached.

A:BSOD Message: Stop 0x0000003B win32k.sys

Hello rotorb and welcome to Seven Forums,

These two drivers seem suspicious to me - see note below (regarding on renaming drivers)

Code:
ltpFiltr.sys Mon Jun 15 01:49:50 2009
ltpwrflt.sys Mon May 11 15:47:52 2009
Update... Virtual Serial Port Driver for Blackberry - here

Code:
RimSerial_AMD64.sys Tue Nov 25 06:01:01 2008
Update... Silicon Image Driver - here

Code:
SI3132.sys Thu Oct 04 07:39:29 2007
SiRemFil.sys Thu Jun 21 07:42:10 2007
SiWinAcc.sys Fri Jun 15 12:02:02 2007
Uninstall TuneUp Utilites - Windows 7 does not require a TuneUp Utility. They cause NOTHING but problems.

Code:
TuneUpUtilitiesDriver64.sys Thu Sep 17 23:54:52 2009

If you are overclocking anything - stop and return to default values.


   Note
Renaming drivers: create a restore point, using Windows Explorer, navigate to C:\Windows\System32\Drivers or to wherever the driver is located, locate the driver files, and rename them from .sys to .old. Reboot and the drivers will not load. This will break whatever software or hardware these drivers are associated with those two drivers.
Regards...
Dean

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
********************************... Read more

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RELEVANCY SCORE 79.6

I am having random BSODs for almost a week now and it can happen either when playing Dota 2, BF3 or even just watching a stream or Youtube vid.

The STOP error I'm getting is 0x00000124

My dump files are attached, any help would be appreciated.

Thanks

A:BSOD error 0x124, random intervals

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa80072840c0, fffff88003cd48c8, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+78c8 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80072840c0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003cd48c8, The pointer into respo... Read more

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RELEVANCY SCORE 79.6

I've been constantly getting BSOD at random times ever since I updated to Windows 10. It usually happens when I am playing a game, but can also randomly happen when I'm just browsing on the internet.

BRIAN-PC-Tue_11_01_2016_144757_85.zip

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RELEVANCY SCORE 79.6

Have a Dell Inspiron laptop that has started to randomly show the BSOD after 6+ years.

Happens more often upon start-up or shutdown.

Details attached in .zip file

A:BSOD at random intervals (Bad_Pool_Caller error)

Hi PLANTPOT39 & Welcome to the forums ^_^,

I am extremely sorry for the delayed response . There are very few BSOD analysts. Do you still need help with your problem? If yes, then kindly reply back to this topic and I would reply within 48 hours. Also, I would be notified via email once you post.
-Pranav

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RELEVANCY SCORE 79.2

hi, recently i have been experiencing very frequent bsod's with this PC and i think they all showed the win32k.sys error
i use this PC for dlna streaming and storage. i recently did a clean install of win 7 and i tried to maintain a minimal amount of installed programs.
i have attached the SF file as instructed.
i hope someone could help me resolve this problem.
thanks..

edit: i didn't mention that i did a system file check (sfc /scannow) and a disk and memory test, all came back clean.

A:random BSOD with win32k.sys error

Code:
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)

BugCheck 1000008E, {c0000005, 938d84ce, 8f9e5b84, 0}

Probably caused by : win32k.sys ( win32k!SleepInputIdle+3d )


Code:
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory

Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)

Unable to load image \SystemRoot\System32\win32k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

Could not read faulting driver name
Probably caused by : win32k.sys ( win32k+cc4d1 )

Code:
Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
From two of the BSODs I have analysed so far, there is a wide range of causes; I would run these procedures to help diagnose the problem:

Drivers - Driver Verifier - Enable and Disable

Run the test for 24 hours, and if any BSODs occur earlier than this time frame, then you can stop the test and then upload the dumps; this will test for any missing or corrupted drivers.

Memory -

What program did you use to test the memory? I recommend running MemTest86+ as each pass runs a different test on the RAM sticks and DIMM slots.RAM - Test with Memtest86+
Run Memtest86+ for least 7-8 passes, and preferr... Read more

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RELEVANCY SCORE 79.2

I've been getting this BSOD more frequently in the past few weeks, and I saw in another thread that it is generally a hardware issue. I'm downloading Furmark/Prime95/ and Mtest 86+ right now and will get back to you.

A:BSOD from gaming/videos STOP: 0x0000003B win32k.sys

Welcome to the Forum.

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

AVG contributes to BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Code:
Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive(s): Disk Check

Install Service Pack 1: Learn how to install Windows 7 Service Pack 1 (SP1)

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Let us know the results.

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RELEVANCY SCORE 78.8

Hi everyone,

EDIT: :::I have now attached a zip with the info:::

I'm a first time poster... and also only average when it comes to technical know-how with computers (so go easy on me lol).

I'm getting a lot of BSOD's this is the information from the one that just happened. I was just surfing the net (I think I had some music playing as well). It seems to be happening more and more. Before it was only every few days... but for example today I have had it 5 times so far! I'm freaking out a bit...


I have a laptop machine with these basic specs:

2630 QM
8G RAM
AMD Radeon 6870m



Here is some information from the last 2 BSOD's:

==================================================
Dump File : 120211-36223-01.dmp
Crash Time : 02/12/2011 6:53:42 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02d1fb55
Parameter 3 : fffff880`0a1f5b40
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120211-36223-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
D... Read more

A:Random BSOD's, error 0x0000003b... I don't know what to do!

In order to further assist you, we need the actual dmp files. If you follow http://www.sevenforums.com/crashes-d...tructions.html, you can download an executable that will copy your dmp files into a folder in your documents folder. Then you can get the system report and put it in your documents folder and zip both files together (the instructions are very clear on how to do so in the above link). Thank you.

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RELEVANCY SCORE 78.8

I have been having random BSOD for the last week. Haven't been anything too taxing on the system. The BSOD has happened from just surfing to working on a Word document to being idle.
It started mainly as being a service system exception BSOD. I got rid of Symantec Endpoint Protection as thinking that might have something to do with it and replaced with Microsoft Security Essentials and it still happened. I ran the Memory Diagnostic tool that comes with WIN7 and it said as it was running the passes Hardware issues detected but I don't know where to find the report. It looked like it had passed the Mem test though.

I have included the files from the BSOD tool I was unable to include the Perfmon report as I kept getting the following error;
An error occured while attempting to generate the report.

The wait for the report generation tool to finish has timed out.


My system specs;
Windows 7 Home Premium 64bit
Intel E6800 3.3Ghz 2MB cache
XFX Nforce 750i Sli Motherboard
Corsair XMS2 PC2-6400 8GB Ram (4 x 2GB)
PNY NVDIA GeForce 9800GT 1GB

I hope you guys can tell me what is wrong with my system. I have only been using WIN7 Home Premium 64bit for about 3 weeks and it is very frustrating. Also the last couple of BSOD happened when I was running the BSOD report tool.

Thanks
Les

A:Random BSOD, error 0x0000003b and 24

See Memory Diagnostics Tool - Read Event Viewer Log for getting the memory diagnostics log. Also, run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial in case the Windows Memory Diagnostic tool missed anything. You may want to run Memtest86+ overnight as it takes a while to run (start about an hour before going to sleep and check just before going to sleep to make sure it has not stopped running due to bad RAM).


Code:

Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\maddog65\011012-58562-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02a11000 PsLoadedModuleList = 0xfffff800`02c56670
Debug session time: Tue Jan 10 16:23:24.110 2012 (UTC - 7:00)
System Uptime: 0 days 0:03:33.532
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* ... Read more

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RELEVANCY SCORE 78.8

Hoping someone can help diagnose a really frustrating random BSOD. I've run both the built in HP memory test and MemTest86+ ver 5.01 to check for bad ram and both tests did not detect any problems. The hard disk seems to be working ok. I haven't added any new hardware recently.

There doesn't seem to be any connection to what software is open as I've had different software packages open and it still happens. It doesn't seem to be tied to the time of day or how long the computer has been running as it has happened at the beginning, middle and end of the day. Sometimes I will go days and weeks between BSOD events, sometimes it will happen daily.

Any ideas? The zip file with dump files and diagnostics is attached.

A:Random BSOD, error 0x0000003b

Hello, smithmichaelcpa. I will try to help you with this. The last 4 or 5 dump files, this is what they blamed.


Code:
fffff880`0edb2c88 fffff880`03079e25*** WARNING: Unable to verify timestamp for aswTdi.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswTdi.SYS
aswTdi+0x3e25
Which is Avast


Code:
fffff880`0edb2650 fffff880`01d59dfc*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
aswSnx+0xf1dfc
Also Avast


Code:
*** WARNING: Unable to verify timestamp for aswrdr2.sys
*** ERROR: Module load completed but symbols could not be loaded for aswrdr2.sys
aswrdr2+0x4179
Also Avast


Code:
*** WARNING: Unable to verify timestamp for MfeEpePc.sys
*** ERROR: Module load completed but symbols could not be loaded for MfeEpePc.sys
MfeEpePc+0x9c11
McAfee


Code:
fffff880`0e134aa8 fffff880`027c3da7Unable to load image \??\C:\windows\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
aswMonFlt+0x21da7
Another Avast driver


Code:
fffff880`0e1347c0 fffff880`02e06588Unable to load image \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_80128.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RapportCerberus64_80128.sys
*** ERROR: Module load completed ... Read more

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RELEVANCY SCORE 78.8

Hi guys! First of all, let me apologize for any mistakes i make, i'm from Brasil and my english is not the best. Here's the problem: since the day before yesterday i'm having some random BSOD 0x0000003B errors. That day, i've had 2 random BSOD with like 30 min~1 hour gap between both errors. I've done some research, and then restored the system. Yesterday i've used the computer and had no crashs, but today i've got one. I've no idea of what might be the cause of the problem, since the 3 messages i've got (on the blue screen) where differents. I've attached my minidump to this post, and will also include on the .zip file 2 pictures i've take of the blue screen error. One of the first message, and another from the third message. Don't know if this will help, but anyway

Thanks in advance for anyone who answer this post, and again, sorry for any grammar mistakes

A:Random BSOD error 0x0000003B

Welcome to SF Edoo0 .

A single bugcheck is not much to go on but you better start with updating to SP1.

First step is updating to Service Pack 1:
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows
Try it out in the new configuration and report back.

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RELEVANCY SCORE 78.8

Hello, I started getting seemingly random blue screens about a week ago all with bug check code 0x0000003b. I haven't installed any new hardware and have been running stable for almost a year now. I've run sfc and memtest without any errors and chkdsk looked like it just did some rearranging of stuff.

I've also run all Windows updates and updated all my drivers but the problem is still there.
Any help would be great, thanks.

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RELEVANCY SCORE 78.8

Hello,

From time to time I receive BSODs at random, and it can occur pretty much at any time. Analyzing it with WhoCrashed led to a networks driver so I updated my wireless network card drivers. However I still get BSODs afterwards that led to the same networks driver. I've provided the dumpfile using the DM Log Collector provided on this site.

A:Random BSOD, error 0x0000003b

Hello, technicolors and welcome to the forums. All of your dump files except 1 are the same. The one different was very similar with the same cause it appears.


Code:
BugCheck 3B, {c0000005, fffff88001727c1d, fffff88006ebb930, 0}
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )
Followup: MachineOwner
fwpkclnt.sys is the Windows Firewall control and is listed as the cause, but it was blocked by mwac which is Malwarebytes Web Access Control. All of your dumps were caused by Malwarebytes according to the dumps. I would stop the real time protection and just use Malwarebytes as an on demand scanner. If that does not work, uninstall Malwarebytes.

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RELEVANCY SCORE 78.8

Hi all, first post here.
Let me say i'm impressed with the organization level around here. You all are doing a great job here.
Now, to my problem: i'm having a seemingly random BSOD. It oftenly happens when i leave the notebook overnight downloading, but also happens when i'm using it.
Sometimes it also happens when i open the lid of the notebook after keeping it closed for a while.
I'm having more or less 3 or 4 BSOD per day.

Here are the files: http://dl.dropbox.com/u/19049485/Seven%20Forums.zip
(uploaded to my dropbox because my workplace's proxy blocks the upload file form of this forum, God knows why)

A:random BSOD, error 0x0000003B

Hello chatoalbert and thank you for your kind words.

BSOD Analyse

How long have you been running Windows 7 on this motherboard? I believe that your hardware barely can support running Windows 7. Your BIOS is from 2009 which could be problematic.

Here are some of my suggestions:
Search your hardware parts on the Windows 7 Compatibility Center, and ensure that Microsoft has approved the product to be 7 ready.(For an automatic check, you can use the Upgrade Advisor)

Windows 7 Upgrade Advisor - Download - Microsoft Windows


Code:
Vers?o/data do BIOS American Megatrends Inc. 1.01, 01/06/2009
Best Regards,
Frederik.

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RELEVANCY SCORE 78.8

I built a new pc a few days back. It got two different bsods memory_management, pfn_list_error. I thought it was kaspersky so i uninstalled it. But the problems didnt persist. And i found it to bsod every time i do something to the harddrive... like copy big files or chkdsk the D drive on windows. Although chkdsk ran well for system files on startup.

So i got frustrated and installed fresh windows 7 again. Worked good for a day, then i got a new bsod, the system_service_exception, while just browsing on IE9. I'm totally clueless. Any help would be much appreciated.

Also, i ran memtest86+ for a single pass with no errors.

Thanks in advance,
Ray

A:BSOD at random, error 0x0000003b

  
Quote: Originally Posted by ice76cold


I built a new pc a few days back. It got two different bsods memory_management, pfn_list_error. I thought it was kaspersky so i uninstalled it. But the problems didnt persist. And i found it to bsod every time i do something to the harddrive... like copy big files or chkdsk the D drive on windows. Although chkdsk ran well for system files on startup.

So i got frustrated and installed fresh windows 7 again. Worked good for a day, then i got a new bsod, the system_service_exception, while just browsing on IE9. I'm totally clueless. Any help would be much appreciated.

Also, i ran memtest86+ for a single pass with no errors.

Thanks in advance,
Ray


Hello Ray,

Seems like the dumps are very vague. Run Hardware Diagnostic (RAM and hard Drive) Hardware Diagnostic | Captain Debugger Memtest86+ has to be ran 8 passes i.e. over night.

BSOD BUGCHECK SUMMARY


Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080612-11278-01.dmp]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 7 04:50:38.898 2012 (GMT+5)
System Uptime: 0 days 0:06:02.194
BugCheck 3B, {c0000005, fffff80002d10165, fffff88006bb6c60, 0}
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Argume... Read more

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RELEVANCY SCORE 78.8

*edit* did a lot of reading and followed steps from previous posts iwth same problem as I am having, I hope that it fixes the problem. Sorry for posting about a problem already solved. Mod can delete this.

A:Random BSOD - Error 0x0000003b

Welcome to SevenForums

Can you tell us which thread and steps you followed? We'll be happy to help if you still have problems.

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RELEVANCY SCORE 78.8

My BSOD screens are getting worse. My computer setup is below in the files. There is a change that I have done. I had a GTS 250 1GB Dark knight with the most recent driver. I was having several BSOD issues a day when in use. I went back to an older driver after completely removing the up to date driver. It did not fix the issue.

I suspected an issue with the card itself, I removed the graphics card and completely removed all drivers. I am currently using the onboard graphics right now and the system is continuing to BSOD on a consistent basis.

I am using the most updated version of BIOS for the Motherboard.

The JPG that is attached is a picture of all the ones I have had in the last few days along with as much info as I can put in a single screenshot.
Any help will be greatly appreciated. Thank you very much.

A:BSOD at random intervals. Error 0x0000000a and 0x00000101

I had 4 more BSODs since the initial post. The minidumps are attached.

Thank you in advance.

Read other 7 answers
RELEVANCY SCORE 78.8

Hello

I have been having multiple issues with Bluescreens during gaming and randomly at other times.
The most recent was the following:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xfffff80099289a8a, 0x0000000000000002, 0x0000000000000008, 0xfffff80099289a8a). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041714-8517-01.

All drivers appear to be up to date and the problem has persisted through multiple versions of graphics drivers.

Thanks for your help in advance.

A:BSOD at random intervals, mainly during gaming error 0x000000d1

Welcome to the forum Anfiniti,

I'd suggest you start with memtest.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
RAM - Test with Memtest86+





Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you fin... Read more

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RELEVANCY SCORE 78.8

Greetings!

So I've been dealing with this for quite some time but I'm finally getting around to asking questions about this now because it's kind of a nuisance. Sometimes it will happen 3 times a day, other times I can go about a week without it happening. I'm unsure of why it's happening. If I'm being truthful, it happens a lot when I'm playing music, whether it's Spotify or Winamp.

Other times it's happened while browsing, and a rarely it has happened while on Steam. I've gotten several different error codes over the weeks, but 'ntoskrnl.exe' seems to always be involved.

Log attached.

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RELEVANCY SCORE 78.8

Hi,

I've had this Dell laptop for about a year. A few months ago, it started blue screening, pulling a "PAGE_FAULT_IN_NON_PAGED_AREA" message, along with the bug code 0x00000050. I downloaded BlueScreenView, to find that the error apparently originated in ntoskrnl.exe, but I'm not sure how to fix it. I did a memtest, but it came back clean. About two months ago, I tried speaking to Dell, and after remotely accessing my system and scanning for errors, the only thing they could tell me is that the system had to be wiped. I didn't want to do that, and it stopped doing it for about a month and a half, so I figured it was fine, maybe just some sort of fluke or something. For different reasons, I wiped the system about a week ago. My issue started again last night. It's blue screened twice in the last 12 hours, pulling the same error codes and messages as before.

As per instructions, I've uploaded my dump file. If you need anymore information, let me know and I will gladly give it.

Thanks in advance for any help you can give.

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RELEVANCY SCORE 78.8

Recently- this started for the first time about 4 weeks ago- I've been getting a BSOD. I don't have an image yet but the error is always:

PAGE FAULT IN NONPAGED AREA

The first time it happened, I thought nothing of it because I was told that I could ignore it if it only happened once. Today (weeks later), however, it happened another two times. Both times today. I am getting worried.

I attached the recommended .zip folder to this post and would really appreciate the help.

EDIT: Updated the .zip since it was missing some data.

A:BSOD at random intervals, Page Fault Error

Hi The World.

The crash dumps are pointing to memory corruption.

Code:
BugCheck 50, {fffffa8188ab6548, 0, fffff800031a83e0, 5}
Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiGetWorkingSetInfo+2b0 )

Followup: MachineOwner
---------
A memory corruption may occur not only due to a failing RAM but also due to some driver passing bad info to the memory. Let us check the both possibilities one by one.

Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabl... Read more

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RELEVANCY SCORE 78

About a week ago, I downgraded my RAM from 2x2GB and 2x4GB to just the same 2x4GB. The computer had been stable for over a year and that is the only hardware change that has occurred just prior to the start of the BSODs.

I have tried memory testing (both the Windows and Memtest) and moving the memory sticks around. I have confirmed and re-confirmed the timings in BIOS, including a CMOS reset. All of the testing passes without issue, including allowing Memtest to run continuously for an overnight.

The STOP code seems to indicate a video issue. Thus, I've updated the AMD Catalyst Software to the most current. I have pulled the video card and all other cables from the motherboard, reseated and replaced. I have run FURMARK to stress the video card and it passes. Unfortunately, I do not have another video card to test.

I have also tried using just one or the other of the 4GB memory sticks. It seemed that with one of the sticks, the BSOD would occur, but now I have seen it with either or both sticks.

I am out of ideas. The BSOD seems to occur very randomly and I haven't found a way to induce it. The computer will work fine for hours and then have three crashes in a few minutes.

A:BSOD error 0x0000003B at random times

Hi 2Wheels1.

Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

If these three tests afe free of errors, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.



   Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruct... Read more

Read other 9 answers
RELEVANCY SCORE 78

Hi, first time posting on the Seven Forums. Glad to be here. Anyway, about a month or two ago, I started getting random BSODs, shortly after that, my GPU started overheating. I assumed those blue screens were due to my faulty GPU, so I went and purchased a GTX 770. They SEEMED to stop, but recently I have been getting the blue screens again. It has happened twice within the last week or so. Once during a video game, and another when I had multiple tabs open in my browser. I followed the guide here to set Windows up to create a .dmp file after a crash, but my Minidump folder is still empty, unfortunately.

I have no clue what the error could be. I ran memtest for about 11 hours a few days ago, which was about 6 passes. (would have ran it to 8, but my I have to use my PC a lot, unfortunately) I'm thinking it might be an issue with Nvidia drivers (mine are up to date) or perhaps the remnants of a notorious program which I tried to thoroughly remove called motioninjoy. (it's a program that lets you emulate a PS3 controller as a 360 controller) I'd be super grateful to anyone that would take their time to help me. I will provide any more information if needed. I took a picture of my BSOD as well as uploading my diagnostics folder.

A:Seemingly Random BSOD, error 0x0000003B

One and only bump.

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RELEVANCY SCORE 78

I have been getting random crashes lately and wanted to know if you guys could help.

MEGAUPLOAD - The leading online storage and file delivery service

Uploaded a few dump files.

A:BSOD Random crash error 0x0000003b

  
Quote: Originally Posted by mcginnis


I have been getting random crashes lately and wanted to know if you guys could help.

MEGAUPLOAD - The leading online storage and file delivery service

Uploaded a few dump files.


Sorry tried Mega 3 different times and no joy.

Pleas upload it to us here.

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RELEVANCY SCORE 78

I have inherited a PC that was known good w/o any BSOD. I have been working to setup for gaming (new GPU, extra memory, wifi card). I have started experiencing BSOD. I have re-seated memory and checked it. I have removed cpu heatsink and reapplied thermal grease. I was thinking it was temp related but now not so sure. It may be the video card drivers but just a guess at this point. Sometime it will run for hours w/o crashing. It seems to be ok in Safe mode but haven't been putting load on CPU in that mode. I have uninstalled some programs. I have attempted restores w/o any luck. I have attached the logs/minidmp as well as a crash1.txt file that simply has the output of the post-crash bootup dialog that W7 provides.

Really appreciate any direction others may have here.

jack

A:BSOD Random w/ typical error 0x0000003b

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

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RELEVANCY SCORE 78

Hello Computer geniuses! I have a problem with a new laptop that I purchased, now before telling me go to tech support....I have and surprisingly -sarcastic- they are useless!
Computer Specs:
MSI MS16F3 Gaming Notebook Spec[1]

The Problem (More In Detail):
So the laptop will run perfectly fine but sometimes at random times it will decide to crash. There are no signs or certain things I Do that cause the crash, it seems like it is random! (BSOD)

What I Have Tried:
I already have ran memtest 86+ with 7 passes and it found nothing. Already ran virus scans many times. I have also re-installed windows, updated drivers, ect. So pretty much I have no clue what to do now!
If you need more info, please comment and I will try comment as quickly as I robo...humanly can! (unless the laptop crashes again...) (also ran prime95 for 35 minutes without any crashes)

EDIT: adding correct BSOD post

A:BSOD - Random Crashes, error 0x0000003b

Welcome

Please follow the http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 78

Greetings,
I am new to the forum. Recently i have installed windows 7 ultimate sp1 and since then have been experiencing random BSOD ( cant give u a precise number but more than 10+ in 6 days time ). I would have uploaded the dmp files from every bsod i enountered so far but i only recently set windows to save dmp files. The error for every Bsod so far has been the same 0x0000003b except for the last one which is 0x00000024. The bsod seems to occur randomly while i am on my desktop ( never while i am in games) and sometimes durring start up. I tried to solve the problem my self but i dont know much about windows 7. I hope someone will be able to help me since i am very close to go back to xp

A:Random BSOD error 0x0000003b and 0x00000024

Welcome to SevenForums

Before installing Windows 7 did you run the upgrade adviser?Windows 7 Upgrade Advisor - Download - Microsoft Windows
Code:
Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
fffff880`084139d8 fffff880`040f6c78Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
avgidsdrivera+0xdc78
AVG antivirus is contributing in these BSOD-s and is often a cause of BSOD-s itself. Suggest you to uninstall it and use Microsoft Security Essentials at least to test.AVG | Download tools and utilities
Microsoft Security Essentials - Microsoft Windows
Code:
Start Menu\Programs\Spybot - Search & Destroy Public:Start Menu\Programs\Spybot - Search & Destroy Public
Spybot S&D is not the best protection software. It can slow down & corrupt the system.

You may keep the free version of Malware bytes which is a great combination with MSE.How to uninstall | Spybot ?
Removing Spybot - Safer-Networking ForumsLook for an update on the BIOS version.

Code:
BIOS Version/Date Award Software International, Inc. F10, 31.8.2009
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:SFC /SCANNOW Command - System File Checke... Read more

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RELEVANCY SCORE 78

Hello

I am having random BSOD issues, just recently i download blue screen view
and at the top of the list it has ntoskrnl.exe that seemed to be causing the issue.

I will upload the minidump file if that makes things easier, besides that i don't know much else to report on, help is appreciated.

Thanks

A:Random BSOD error 0x0000003B ntoskrnl.exe

Yes it does make things easier, go ahead and post it
http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 78

This problem has been occurring off and on for about 3 weeks now. Sometimes when playing a game, sometimes surfin the web and once when i left it idle on the login screen.

This is the information from the last BSOD:

STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF880012696B0, 0xFFFFF88003BB7798, 0xFFFFF88003BB6FF0)
iaStor.sys - Address FFFFF880012696B0 base at FFFFF88001220000, DataStamp 4f29d59c

My Comp Hardware info in the attached zip file.

A:BSOD random intervals, STOP error 0x0000007E, iaStor.sys

aqscithe, you pointed the issue out rightly. It is iAstor.sys, Intel Rapid Storage driver.

Code:
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880012696b0, fffff88003bb7798, fffff88003bb6ff0}

Probably caused by : iaStor.sys ( iaStor+496b0 )

Followup: MachineOwner
---------
And that is a problematic version installed here.

Code:
fffff880`0103a000 fffff880`013de000 iaStor T (no symbols)
Loaded symbol image file: iaStor.sys
Image path: iaStor.sys
Image name: iaStor.sys
Timestamp: Thu Feb 02 05:45:24 2012 (4F29D59C)
CheckSum: 0008B2F8
ImageSize: 003A4000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download and install this particular version of Intel Rapid Storage only.

It appears to be a factory install by Dell? I'd recommend you to Clean Up Factory Bloatware, at least Free up the startup.
Click on the... Read more

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RELEVANCY SCORE 77.2

Hi,

First of all, sorry for my english, i'm not a native speaker.

we have 6 machines Lenovo e73 with random BSOD. Some of them crash while beeing idle, some of them just signing into windows, some of them only when network is attached.

Also we have more Lenovo products like lenovo e70 with the same configuration, same programs and same domain and they are not crashing.

We are making tests reinstalling Windows 7 64 bit SP1, and in some of them have noticed that until we don't connect them to the internet they doesn't splash the Blue screen.

Also we're thinking about the possibility that Nod32 version 8 is the responsable of this problem, last tests are making that the computer without the nod32 antivirus seems stable.

We have tested reinstalling old and new drivers for the ethernet from official support page of lenovo... Problem remains.

Running hotfix doesn't fix the problem (solution from here Blue Screen Error 0x0000003b [Solved] - 9800gt - Windows 7 )

Lenovo has some memtest programs accessing via F8 while it is booting, running the problems it says there is a problem with the Hard Drive, and when we run the check and repair option it says that there are no problems with the disk.

also running chkdsk /f or /r ... Doesn't work also.

Solutions like removing the rams and putting them again were worthless for us.

Running the machines from a Live Usb with Ubuntu 12.04 and 14.04 works perfect.

I have attached two .zip files with the results ... Read more

A:BSOD random in 5 machines, Lenovo e73 error 0x0000003B

I don't have time to look at all the files, but ESET Nod32 is flagged as an issue. The only suggestion I can give you is to replace it on all machines with MSE (as a test) and see if the systems stay stable.


Code:
ffff880`06a91dd0 fffff880`06a92c78
fffff880`06a91dd8 fffff800`03017000 nt!KiSelectNextThread <PERF> (nt+0x0)
fffff880`06a91de0 fffff880`06a920f0
fffff880`06a91de8 fffff880`0456d198Unable to load image \SystemRoot\system32\DRIVERS\ehdrv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ehdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for ehdrv.sys
ehdrv+0x1e198
fffff880`06a91df0 fffffa80`00002134
fffff880`06a91df8 fffff880`06a920f0
fffff880`06a91e00 fffff880`06a93ae0
fffff880`06a91e08 fffff800`03017000 nt!KiSelectNextThread <PERF> (nt+0x0)
fffff880`06a91e10 fffff800`031df31c nt!TraceLoggingMetadataEnd+0x9302
fffff880`06a91e18 fffff880`06a92370
fffff880`06a91e20 00000000`00000000
fffff880`06a91e28 fffff800`0329ea68 nt!BBTBuffer <PERF> (nt+0x287a68)
fffff880`06a91e30 fffff880`06a94000
fffff880`06a91e38 fffff880`06a8b000
fffff880`06a91e40 00000000`00000000
fffff880`06a91e48 00000000`00000006
fffff880`06a91e50 fffff800`0308ab53 nt!KiSystemServiceCopyEnd+0x13
fffff880`06a91e58 fffff800`03017000 nt!KiSelectNextThread <PERF> (nt+0x0)
fffff880`06a91e60 fffff800`0329ea68 nt!BBTBuffer <PERF> (nt+0x287a68)
fffff880`06a91e68 fffff880`06a93ae0
fffff880`06a91e70 00000014`00000001
fff... Read more

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RELEVANCY SCORE 77.2

I have been experiencing an random intermittent BSOD. I once was able to track it to the adobeflash player and disabling it seemed to improve things. However, the web without adobe flash is not as useful. I was hoping someone could give me a better analysis of what is going wrong.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8000333041F
BCP3: FFFFF8800AD95AF0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Thank You!

A:Random BSOD occurring almost daily, error 0x0000003b

Hello Mayega,

From the one dump in the zip you attached it shows that Avast! antivirus is causing the BSOD for you.

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Usra\Downloads\SF_02-04-2014\SF_02-04-2014\040214-28438-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`0301e000 PsLoadedModuleList = 0xfffff800`032616d0
Debug session time: Wed Apr 2 16:37:05.332 2014 (UTC + 6:00)
System Uptime: 1 days 0:10:07.800
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* ... Read more

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RELEVANCY SCORE 77.2

Windows 7 Pro x64 - Full Retail
Brand new system & brand new install of OS

Asrock Extreme6 Z77 Motherboard
GSkill - Ram - 16gb total (4 sticks of 4gb)
OCZ 850w PSU
i7-3770k CPU
Nvideo GTX570 GPU
SSD OS boot drive
1TB Hard Drive

I have been recieving various BSOD over the past few days. The original BSOD error 0x000000d1 which I was getting never showed up in the minidump file. Recently I have been getting the 0x0000003B BSOD which I have attached in the minidump.

Any help or direction would be appriciated.

Thanks!

A:BSOD Error 0x000000d1 & 0x0000003B -Crashes Random

These crashes were probably caused by memory corruption/exception (Cx05) {possibly a driver.}
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+


Driver Verifier






Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you... Read more

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RELEVANCY SCORE 77.2

i have been getting random bluescreens all with error code 3B. ther has been no pattern. I have also uploaded here the SF diagnostic tool results. can someone help?

A:BSOD Error Code 0x0000003B Random Timing

Welcome

If you are overclocking any hardware, STOP. Reset any changed values back to default.

Most of your Bug Checks are 3B, its usual causes are: System service, Device driver, graphics driver,
memory STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION

One of your Bug Check is 50, its usual causes: Defective hardware (particularly memory - but not just RAM),
Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS.
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

None of the dumps tell us the probable cause.

Suggestions:

Code:
Start Menu\Programs\avast! Free Antivirus Public:Start Menu\Programs\avast! Free Antivirus Public
* Uninstall Avast! antivirus for now and keep MSE. Run a full scan if possible after its updated.
Microsoft Security Essentials - Free Antivirus for Windows

* To make sure your hard drive is good run:
Disk Check

* Run the system file checker to repair any damaged files within windows:
SFC /SCANNOW Command - System File Checker

* Hard drive test both short and long with:
SeaTools for Windows

* Test the RAM with memtest86+ for 8 passes on each stick on each slot. Preferably overnight:
RAM - Test with Memtest86+

One of your dump shows rockusb.sys causing BSoD.
Rockusb.sys driver | What is Rockusb.sys file?

Check for an update on its driver. If there's none, suggest you uninstall it.

Let us know the results.

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RELEVANCY SCORE 76.4

My computer has recently taken to blue screening seemingly at random. I recently had a virus that was cleaned up with Spyhunter 4. The system was fine for a few days then blue screened when I was away and restarted throwing the 3b error. Over the past few days the errors have become more and more common. I've checked the computer with whocrashed and got the following results:

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042715-23150-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x72A10)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x295B1)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\atikmdag.sys
product: AT... Read more

A:BSOD at random times error 0x0000001e, 0x00000034, and 0x0000003b

Hello and Welcome to SevenForums

Run MemTest86+ for 8 passes. I know that you ran a memory test but MemTest86+ is the most accurate out there. RAM - Test with Memtest86+

Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
Your computer may run slow but that's because Driver Verifier is running. If you crash when you start your computer after running Driver Verifier go into Safe Mode and disable it. Safe Mode

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RELEVANCY SCORE 76.4

Hey guys! I have been having an issue with my desktop ever since I moved 3 months ago. I recently did a fresh install of Windows 7 and I am still getting the same blue screen problem. So, it's obviously something hardware related, which I should have thought of earlier, but I can't quite figure out what it is. The message says:

System_Service_Exception

0x0000003b

I have looked online and everything either points to the firewire card or the graphics card. I found a hotfix that claimed it would fix the firewire driver and it just said "update not applicable."

It's been difficult for me to troubleshoot this problem because it does it randomly. In fact, I re-installed windows 4 days ago, and it has only happened to me twice since then, but it's still the same message as before the re-installation.

Any help would be greatly appreciated! Thanks in advanced!

-Kevin

A:Random BSOD even after a fresh re-install of Windows, Error 0x0000003b

Please follow these instructions on how to post dump files.

Blue Screen of Death (BSOD) Posting Instructions

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