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Black Screen of Death

Q: Black Screen of Death

Ive had my Hp laptop for a good while now and never have i had any problems until yesterday, when I closed my laptop without shutting down (ive done this many times before) putting it into hibernate mode. Today I opened it back up and the screen is total black. All the lights on the keyboard work and the fan seems to be running fine. Ive watched many yotube videos on how to resolved it and followed the tips given such as, linking my laptop to a tv, taking out the battery and just using the charger, I even try switching out the ram. Not sure what to do now any ideas please

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Preferred Solution: Black Screen of Death

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I'm getting the black screen with movable cursor or KSOD (Black Screen Of Death) on Windows Vista.

What happens:
The system powers on.
Start windows normally
Windows splash screen
-> Black screen <-

What I can do:
I CAN enter BIOS and have reset the default settings.
I CAN press F8 to give me advanced boot options, but all options have the same result, apart from "Repair your computer".
I CAN load the "Repair your computer" option.
I CAN move the mouse around the screen.
I CAN press shift 5 times to get a dialogue to appear, but no control panel.
I CAN press the power button to shut down the system.
I CAN start up in safe mode, which is exactly the same, but with lower resolution.

I CANNOT seem to do anything else.

However, there are workarounds to accessing the hard drive:

I CAN use MSDaRT or the System Recovery Tool.
I CAN use the hard drive as an external USB hard drive on another machine.

What I've tried:
Startup Repair - Could not detect a problem.
System Restore - No restore points.
Windows Complete PC Restore - A valid restore location could not be found.
Windows Memory Diagnostics - No errors.
SFC Scan - No problems.
Stand alone system sweeper - No problems.
Hotfix Uninstall - Nothing to uninstall.

I also COULD do a partial or full "Packard Bell Recovery", which is essentially like reinstalling windows. I DO NOT want to do this.

I'm sure this is just a simple software issue real... Read more

A:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.

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I just got the new HP Envy a few days ago, and regularly every 30 minutes or every few hours I am getting a black or white screen of death. Leaving the computer on does nothing; though stopping it and restarting has always worked thus far. It is not overheating.

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In need of serious help.*
To begin, I am stupid and haven't backed up any of my files so for now a windows reinstall is out of the question. (unless it's completely necessary) okay, so the problem: I was using my computer as normal. Then while on Google Chrome, it started getting slow and said "not responding" this happens all the time, to everyone so I waited and then the dreaded Blue screen of death appeared. Didn't get a look at what it said because it shut down almost immediately. After that it loaded as normal? Which is weird, I think. But got stuck after startup on the black screen of death. All I have is a cursor. Can't do ctrl+alt+del, can't load any of the safe modes. When I go on startup repair, it says "no restore points" on system restore and "could not detect a problem" on system repair or whatever it's called. There must be something to fix this?! :/ I live in hope that the whole system doesn't need to be wiped clean because as I said, I stupidly haven"t backed up my files.*

Can anyone help?? Please?

A:Stuck on black screen of death, after blue screen of death

this sounds like it should be a BSOD thread, post a seperate thread in the BSOD section following the posting instructions for BSODs, make sure you include the dump files, if you don't know how to do that, it should tell you in the BSOD posting instructions.

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Hi been tying to solve BlackSOD for awhile now, can be very in frequent problem , then at other times, I will get a lots of Blacksod all at once.
PC will fail most of the day for days on end. Then Balcksod stops for while , like right NOW. Today PC booted no problems able to post.
Last night PC would not work at all, for hours. PC was going into a BlackSOD , when staring Windows. or soon after desktop appears.

Here are my specs: All compents where bought in 2011 at PC D.I.Y , store PC D.I.Y then built the PC. , not me :)

OS: win 7 64 bit Home premium , purchased at PC D.I.Y install by PC D.I.Y on the 17/01/2011 or thereabouts, ( reading off invoice).

AGE OF SYSTEM HARDWARE: All components where new when built on the 17/1/2011, or thereabouts.

AGE of OS: OS has not been re-installed since it was first installed, but have re-installed from a backup 12/12/2012 approx. ONCE, to try and stop BlackSOD. which started sometime in FEB/March 2013.

CPU: Intel 17650/3.00Hz/4.8GTs QPI/8M CACHE/LGA1366

GPU: ATI 6950 using ATI 12.10 version using older driver as 13.1 driver Blacksod still happened.

Motherboard: ASUS Sabertooth-X58 LGA1366,6DDR3,SATA3,UBS3,RAID,RMGS-6GBRM

PSU: PWCO-HX-750 , Corsair HX-750 ATX Modular PSU 140mmFAn 80Plus sliver

CASE: Antec 900 Two Black ATX Tower Case, lots of fans

System manufacturer: ?
Exact mode number: ?

A:Black Screen of Death or Black Gaming Screen of Death


How are the temps and voltage readings? If the PC is currently overclocked please reset back to defaults for testing purposes

Boot into the BIOS and post the temp and voltage readings. Usually Under Hardware Monitor,PC Health Status, or similar.

Once you have this info Install HWMonitor and take a screenshot of the program at idle and under load.

There could be a possible problem with the processor that could be caused by heat or voltage, or a bad CPU.

Download and install Prime95 (if you don't already have it installed) and perform the test
-Open Prime95 and choose Just stress testing
-Run each test (Small FFTs, In-place large FFTs, and Blend) for a few hours each to see if there are any errors produced or critical temps reached.

Common Platform Error Record @ fffffa8008925038
Record Id : 01ce475c64645785
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 5/2/2013 17:42:27 (UTC)
Flags : 0x00000002 PreviousError

Section 0 : Processor Generic
Descriptor @ fffffa80089250b8
Section @ fffffa80089251... Read more

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My first time I had this BlackSOD problem was while playing BF3 , a few months ago, one day all good , next BlackSOD , the only way out, was a reboot , as keyboard and mouse where non- responsive. The only thing I had done was install an ATI 13.1 beta driver. I got rid of it and went for the normal one ATI driver 13.1
Since then I have come to suspect the drivers for ATI, ( now using 12.10 non Beta, tried ATI 13.1 ones still got the BlackSOD) & Razer deathadder when I was using the Synapse 2.0 version. I'm now using the legacy DeathAdder_driver_v3.05_Eng instead. Still getting BlackSOD.
But since I'm here posting , I would like know how to stop the BlackSOD. as would half the planet.
At this time 3/5/2013 my PC has been running for hours will out any problems , using the ATI 12.10 but last week , when I was using the ATI 13.1 drivers it took 6 attempts of trying to get the PC to stay ON.
As of the 3/5/2013 PC boots up with out any problems , Until of course I run anything like a GAME!. Then I can be certain a BlackSOD will happen at some point. like a few nights ago while playing BF3 for a few hours. BlackSOD in the middle of a game, The BF3 gamers nightmare!.
I tried to do an Up-grade using my Win 7 64 home , that is, keep all my stuff and let window re-install itself , but the Windows Compatibility Report comes but BLANK , only saying "An error prevented a required compliance check from completing. Cancel the installation... Read more

A:Black Screen of Death or Black Gaming Screen of Death

First things first update your BIOS it is very old:

BIOS Version: American Megatrends Inc. 1304 , 2/08/2011
Next uninstall the following it is likely doing more harm than good:

Start Menu\Programs\Wise Care 365
Start Menu\Programs\Wise Disk Cleaner Free
Start Menu\Programs\Wise Registry Cleaner Free
Start Menu\Programs\Wrye Bash
Next run some hardware tests the errors you are getting indicate possible hardware failure / defects:
Furmark will stress test your GPU
FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Also report the temperatures of your GPU at idle, and when it maxes out during the stress test
Next run prime95 this will stress test your ram/CPU:

Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTe... Read more

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i believe virus deleted a system 32 exe file it is a confident guess. I have a true black screen nothing at all comes up doesn't load anything no hot keys work. windows 7 hp laptop I need to know if I can get into bios if f keys don't work, cd repair disk don't work. what can I do power button and wifi button lights up on keyboard and fans are running but black screen no response. it is not a graphic card problem not a hardware problem at all. please help

A:Black Screen of Death true black no keys work at all!!!HELP

Do you see the bios splash screen?
Did you ever enter BIOS before, so you know how to do it?
Do you see the win7 animated welcome screen (prior to logon)?
cd repair disc .... you mean this? System Repair Disc - Create

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Hello everyone.

I have a Toshiba Satellite L450D-13X computer for the kids, and for the price it's a good laptop. Have had no issues with it until two weeks ago when the screen froze for the boys whilst playing a game and downloading a program from the net. Had to do a force shutdown and since then we have a BSoD on every boot-up. This is what we have tried:

On 'Starting Windows' we are given an option of either 'Launch Startup Repair' which ends up as BSoD or 'Start Windows Normally' which reverts back to the 'Starting Windows' option list.
Any attempt to enter 'Safe Mode' results in BSoD.
Attempting to boot an ISO of the Windows Recovery Disk on a USB key (we did highlight it and promote it to the top) results in BSoD. Borrowing a proper Window 7 installation DVD and highlighting this as an option results in BSoD.

In fact, the only option we used that threw up something different was using advanced boot options. On one of these options we got the Blue Screen of Death with the following information:

Disable Bios Memory Options such as caching/shadowing

Tech info

Stop: 0x000000ED (0xFFFFFA80023C2CDO 0xFFFFFFFFC0000185 0x0000000000000000 0x0000000000000000)

I don't mind erasing the hard drive and starting again, there's nothing on it that's critical. I'd very, very much appreciate a steer on this. Checked the web for stuff and nothing seems to assist in any other options. I am not particularly tech literate but can follow instructions.

Thanks in... Read more

A:Black Screen of Death/Blue Screen of Death

Hi, malbekh; and welcome to the forum. Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem


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Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.


Forum example of a successful recovery here:


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Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was securevista.net, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

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The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

A:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

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While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far:
These all give me the black screen of death with movable cursor:boot in safe mode
boot in safe mode with networking
boot in safe mode with command prompt
last known good configuration

I did an initial system startup repair which went through and said it repaired it, rebooted, but no change.
I did a pre-boot diagnostic test - nothing
memory test - nothing
tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!)
tried restoring from restore point on external disk - seemed okay, then failed.
chkdsk - found some stuff, fixed it, no change.
tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Win7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow. If anyone has any tips or suggestions, it would be greatly appreciated.

hugs and kisses,

A:Black Screen of Death during boot, before login screen


Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this http://www.everything-microsoft.com/2009/12/01/windows-7-bsod-black-screen-of-death-freeze-and-potential-fix/

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.

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I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!

A:blue screen of death,black screen,freezing...

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I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-

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So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.

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I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.

A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.

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1) When booting the computer, after the motherboard splash screen the screen turns black and nothing happens. Everything is still on and the fans are running.

PC Spec's:
Motherboard: Asus M4A78-E SAM3 780 ATX
Processor : AMD Athlon II X4 620 2,6GHz 2MB, 95W, AM3
RAM: Corsair 4GB DDR2 800MHz/Cl5/XMS2-6400
Graphics (x2 Crossfired): XFX PCIe HD5750 512 MB
Power supply: Corsair VX 450W
HDD1 (Windows 7 (64) installed): HD500GB Samsung SP SATA-2 7200RPM Spinpoint F3
HDD2: 250GB storage
DVD: DVD RW Samsung 22X DL

This PC has been in use for approximately a year.

1) When I turn the power on, all fans start running like they normally do
2) Using the ASUS Express Gate splashtop that launches before the motherboard splash screen I'm able to browse all my files on both harddrives
3) Pressing DELETE at the motherboard splash screen takes me to the Bios Setup Utility, which I can navigate
4) At the Bios Setup Utility, it says that the Primary IDE Master and Primary IDE Slave are "Not Detected". Not sure if this is significant.
5) According to the Bios Setup Utility it should attempt to boot from the correct HDD. Trying to boot from the second HDD yields the same results.
6) Pressing TAB at the motherboard splash screen to view BIOS POST Message only leads to the same black screen
7) Switching the monitor made no difference
8) The monitor can't find a signal from any other ports

I'm at my wit's end. I do not und... Read more

A:Motherboard splash screen - then black screen of death =(

I went into the Bios Setup Utility and reset to factory defaults. I then changed the boot order so that I would boot from DVD before HDD. For some reason this did it. It now works. Maybe it just needed time to rest? Because this hardly sounds like the solution to my problem.

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Hello to everyone. I have a problem with my pc unfortunately im not good enough to fix it and i would need a lot of help.

My pc shows me the black screen of death as soon as i go online. usually within 5 minutes of me going online. I would need to manually reset it to turn it back on since it lokos to be in standby mode

It doesnt happen as long as im not online though.

I can usually prolong it by changing the firewall settings of my Pccillin to Maximum but it still goes black after 15 minutes.

I dont have all the specs of my PC but the ones i have are:

1Gb of Ram
Inno3D Geforce 8500GT 512mb DDR2
Intel Core 2 Duo E6320 (1.86Ghz) LGA775
Windows XP

I know this isnt much but if anyone can point me in the right direction it would be great!

If there are other information that you guys would need then please just reply to this and i will try to get it.

A:Black screen of death

I ran the antivirus and it shows that pccillin is infected. I have reformatted and reinstalled everything. i even tried to run it without any security software and it still gives me the black screen of death as soon as i go online.

what should i do?????

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Hopefully I am in the right forum here. Sorry if I am not.

I ran into a problem the other day. I was playing everquest 2 when i got the infamous blue screen of death. When windows finished dumping the memory, the computer rebooted itself, went through all its bios stuff with out any errors showing that I can see. When it came time for windows to load, nothing came up. I got the black screen of death with the cursor in the upper left corner which blinked a few times then it dropped down two lines where it sits and blinks for as long as I let it. When I went to open up the computer case, the area on the top back of the case was extremely hot (area of the power supply). I open everything up, the usual dust is settled on everything. So I blow and vaccuum everything out, reseat the ram, video card, and cpu. Try it again and same thing, black screen of death. My keyboard is a logitech 5000 which is bluetooth and it won't allow me to get into bios, so my next step there is to get a ps/2 keyboard. But until, then I figured I would post here and see what you guys thought might be the culprit. Hard drives spool up, no unusual beeps from the mobo.

Thank you.


MSI K9A2 Platinum AM2+/AM2 AMD 790FX ATX AMD Motherboard
AMD Athlon 64 X2 6400+ Windsor 3.2GHz 2 x 1MB L2 Cache Socket AM2 125W Dual-Core Processor
CORSAIR XMS2 4GB (4 x 1024MB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory
MSI RX3870-T2D512E OC Radeon HD 3870 512MB 256-bit GDDR4 PCI ... Read more

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Running windows 7 ultimate. Like many people, I've got the black screen of death. Upon startup, after the windows image I hear the start up sound but the screen is completely black. No cursor like so people. Ctrl alt dlt yields nothing. I can get into safe mode. In safe mode, if I disable the drivers for my graphics card (Nvidia GeForce GTX 460-not even 6 months old) I am then able to restart into normal mode. I've tried updating the drivers, and I've tried installing older drivers. I've also done every system restore point available. Nothing has cured my problem. I did run that download that is supposed to fix most issues with this problem too...also no luck there. I have ran Superanti spyware, AVG, and Malwarebytes. All come up with a clean slate. I can only assume it's a registry error or something else. Here is my HTJ log and DDS log that was run in normal mode. Any help would be appreciated greatly. Kevin, from kevin's resource center, suggested I go here.

A:Black screen of death (tried everything I could think)

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for postin... Read more

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My wife was surfing on Mozilla Firefox. The program indicated the page was still loading however it appeared to be completely loaded and even allowed her to input password information. She had multiple pages open and clicked on another tab to view a different page. At this point the page load indicator stopped. She then went to her email. This is when the computer screen went black with nothing but a blinking cursor in the upper left corner.

When trying to reboot the computer we get a e-machines logo then a very quick flash the bios screen then right to the black screen with the cursor flashing in the upper left corner.

The best way for me to describe it is to show a video of the problem.

At one point this image flashes on the screen:

She's running this on her computer.
e-machines 1331g-03w
Windows 7 Home Premium OEM 64 bit.
AMD Athlon II X2 235e Dual Core Processor
DVD Super Multi Drive
750 GB HDD
6 GB DDR2 memory
It's on auto update so it's got the latest version of Windows as of 11-5-11.

We upgraded her graphics card about a year ago so it's not the one shown on the case.

Any help will be appreciated.


A:Black Screen Of Death? Help Please!

Seems that your Hard Disk just died, verify if the BIOS can still detect it. If not you'll have to get a new one
Try reconnecting the HDD cables.

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I am getting frequents black screen of deaths.

Very few times, what I see is Black screen while working on After effects or browsing internet or watching movies, today I got 2 black screen while playing multilayer MW3 and even on Batman.

What it does?
The screen goes black and CPU is running. Keyboard lights goes off.
1 in 10 times I see that whole system gets restarted again.

Graphic driver is latest updated.
CPU temp are 30-34 C idle and 45 C while playing games
Mobo temps around 38 C normal, 50 while playing games.
RAM are okay in MemTest.

I recently tested my system with Performance test with all test and it shows result as 2022.4
What can be the issue of black screens?

I checked my CPU it has black lines.. See images.
I tried to rub it with cloth and it was getting off, is that dust? Will that effect? If yes, then how can I clean it in a better way? Is this CPU is issue?

My system specs:
Mobo: ASUS M4A88T-M
CPU: AMD Phenom II X6 1090T BE
CPU Cooler: CM Hyper 212 EVO
GPU: EVGA GeForce GTX 560 Ti DS Superclocked
PSU: Seasonic Gold X 650W
12gigs RAM

Dump files:

A:Black screen of death.. HELP!

remember my son having black screens playing dayz,turned out to be graphics card,suggest try a different one

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I was using my PC last week, turned it off and when I turned it on on next day, it kept the black screen with cursor only befor showing the welcome message from Windows 7. Ctrl+Alt+Del don't work, Ctrl+Shift+Esc don't work, so I forced turn off. I started my PC again in safe mode and it worked with internet, after a few days, the internet stoped working. I tryed restoring my Windows, my PC restart with the black screen again, I went to safe mode and it gives me a error saying the Windows can't restore.
After a few days I tried going to Windows log and I've found a strange error. And now I tryed to run the system log and it sayed "Event Log is unavailable. Verify that the service is running."
I guess this is the end of the line, I don't want to reformat my PC, but I guess I can't do anything else.

A:Black screen of death

I've been working with Windows in large scale environments since WinNT and when it a Windows install repeats problems just 'nuke & pave'.

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I just tried to install a biochemistry tutorial and netter antomy atlas to my pc. Once i peformed the restart I get a promp that says lsass.exe entry point not found. The procedure entry point _resetstkoflw could not be found in the dynamic libary msvcrt.dll. The the same this pops up again only under system.exe. I know that when i tried to install the programs they replaced my msvcrt.dll. After i push ok I get a blank screenand a cursor that is all. The same thing happens in safe mode. Now I just need to replace it with the original one. However I don't have a recover disk to do this. So is there any other way to fix my problem? Is there a way i couls replace it via a flash drive? Thanks guys.

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hello, i recently installled windows 7 64bit pro,it has been working fine till today when i unistalled some sound codecs ,so i restarted the pc but when it gets past the windows symbol it just goes black with the mouse pointer?,i cant get into task manager either,so no mater what i press on the keyboard nothing happens(the keyboard is working thou ie press the cap locks on or of and the light goes on or off,so i turned the pc off and restarted pressing f8 ,went to safe mode but it does the same thing loads the drivers then just goes to a black screen with the mouse pointer?,so then tried the repair but it came back with nothing wrong?,then tried system restore but when it is just starting to do it it comes up with rstrui.exe application failed the instruction at 0xfbb0584d reference memory at 0x00000008 the memory could not be read? is there anything i can do or is it a clean install
thanks in advance mark.

A:black screen of death help please

I have the exact same thing going on right now. Did you ever find a resolution, short of a complete rebuild, to your BSOD.

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After turning on my pc , there is a CHKDSK that is launch , on normal days I dont let it continue but this time i let it finish the job. When the chkdsk was over the pc rebooted , but after rebooting I'm getting a black screen with a cursor instead of the welcome menu, I can't launch the taskmgr or another thing.I tried the safe mode and recovery options like restoring the system , checking the disk with cmd but still have the same problem. What should I do please ?

A:Black Screen of Death

Hi, and welcome to TSF, try a repair from the install disc or flash drive Start your computer from a Windows 7 installation disc or USB flash drive

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Computer has problems after log-in, nothing loads except for a taskbar without a start button. Using ctrl-alt-del, can access the options given and attempt to turn off or restart but just hangs at the screen saying "shutting down." The hijackthis log is as follows:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:50:38 PM, on 1/1/2012Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v9.00 (9.00.8112.16421)Boot mode: Safe mode with network supportRunning processes:C:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\PowerISO\PWRISOVM.EXEC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Windows\SysWOW64\rundll32.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Trend Micro... Read more

A:Black screen of death

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

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1st time here so please bare with me
Upon start up recently my computer (Window 8 Asus NoteBook Model: S551L)
-the desktop is black

(No Icons, no task bar and nothing at the side *Only mouse is available*)
For now what im doing to overcome this is open Task manager, end task for the window explorer and then click new task explorer.exe and then my desktop, task bar and everything will show up again. (This is ok but its pretty annoying to have to keep doing it again every time i turn on my computer. so is there a way i can make them standard again like i turn on my com and the desktop and all just show up normally.)

Is there any easy way to like reset this without losing all my files.

Prior to all of that, the 1st few signs of my computer having some issues is that whenever I would login, there would be a light blue covering over my whole computer screen (All features worked fined except that it required some loading before any of the things I clicked opened which only after awhile, the blue screen would lift and then computer speed were back to normal.)

Extra info would be i've asked answer.microsoft
Did a Clean Boot, SFC scan details of the SFCdetail.txt

2015-01-25 21:49:58, Info CSI 00000509 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate&qu... Read more

A:Black Screen of Death

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I have an older dell latitude D610 laptop and recently went to turn it on and just as soon as the loading screen goes off it turns black with a cursor in the left hand top of the screen. That's all it does. On other computers i' ve had you could press F8 on the load screen and load windows from an earlier point but this one only has F2 and F12. I need help please

A:Black screen of death

The Dell Latitude D610 is a 2005-era laptop that came with Windows XP.

When was Windows 7 installed in it?


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Yesterday I was watching something on my computer (I use VLC to watch movies) when my Spybot started acting up. It popped up a billion warnings (they're not really warnings though, more like "Do you want to allow this application...etc etc") - one of them was "regedit" but it contained no information in the details nor did it say what this was linked to. I didn't start up any programs, nor did I install anything new in the last few weeks. So I pressed "no" (as in 'do not allow this application') because I didn't know why I got so many pop ups all of a sudden.

Then everything slowed down significantly so I decided to restart. When I restarted everything seemed fine. I finished my work last night and closed the laptop (I don't usually shut it down, it just goes to sleep when I close it) This morning though it was completely frozen, I had to restart it manually.

It got to the log in screen. I logged in. And after that, all I could see was a black screen with the cursor (which I could move) Task manager wasn't coming up. Nothing was working.

After that I had to go to work. Just went back home (since I live across the street) during lunch to try and fix it. I tried going into safe mode but same thing happens. Blank screen. Task manager doesn't work. I tried going back into regular mode. Again, black screen but this time task manager worked. I manually opened explorer.exe through task manager. I did a system restore. Same problem though but ... Read more

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Hello. On my desktop computer that's running Vista I've been getting a Black Screen of Death meaning when I start my computer it gives me a black screen with just a mouse cursor. I can't use control alt delete to open task manager I can't do anything. Starting windows in any of the safe modes gives me the same result. I burned a recovery disc and am able to run startup repair but it doesn't find anything wrong my computer. I can also run command prompt from that menu.

Here's a pretty detailed account of exactly what happened. Hopefully some of it will be of use. If not ignore it:
It started when one of my usb ports stopped working. My mouse was plugged in to it so I had to move my mouse to a usb in the back of my computer. The mouse still wouldn't work however and since this issue has been resolved in the past with restarting my computer I did just that. When my computer started up my mouse worked but I would get a Blue screen of death at log-on. It said service system exception I don't remember what else it said because it flashed by so quickly. At this time I could still run in safe mode. I assumed it was a driver issue as I recently downloaded a update for my graphics driver and it didn't seem to work very well with my system. But, then I read about this startup repair option using google. So I found my recovery disc and run it at startup. Here is where I think my problem started. Apparently the repair tools were not on that disc and it was only for reinstalling win... Read more

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I have two computers, both running WinXP SP2, both having the black screen of death!!):

The first computer is a dell desktop, Intel Pentium iii, GeForce 4200 graphics card, 256 mb of RAM.
this computer is different from the other, I first got the screen of death on this one when i went to the display properties menu and changed the display settings. now everytime i turn on the computer I have to wait like fifteen minutes for the monitor to turn on while the CPU has been running, after the monitor turns on, the computer has skiped the BIOS boot up screen n everything, it just directly goes to the black screen with a movable cursor, no commands will work as I've already tried, and I don't have any WinXP cds.

my second problem is with a dell Inspiron 1000, Intel Celeron, and 256mb of RAM.

this computer has had problems, when it used to boot it will just go to the login screen then just show my desktop after trying to load up, I downgrade its RAM, and put it's original RAM in other computer, but I decided to install a new OS(Ubuntu 10.04) on the Inspiron, so I had to retake the RAM, once I did the computer didnt even ask me to press F1(because of the RAM change), the computer just simply went to the black screen with no movable cursor, but this computer does go to the bios etc. though i've already tried safe mode etc. and no commands work, i have no xp cds, but i do have the ubuntu cd, i would like to boot from but it wont let me!!!! Any help plizzz!!!!

A:Black Screen of death

Start a second thread for the second computer. No one that can help you is going to waste time trying to figure out which computer is which in the middle of the same thread.

On the first computer (and only, for this thread), boot to Safe Mode and select the boot option "Use Last Known Good Configuration". Report results.

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I have Windows 7 Ultimate 64bit on my main hard drive, with XP Home SP3 on my second hard drive as a backup. A couple of days ago I had to use system restore in Windows 7, which seemed to go okay until it rebooted and I got the normal welcome screen and then the Black Screen of Death. I have tried all the Advanced Options, Repair your computer Safe Modes etc but every time I end up back at the BSOD. I cannot do a Repair Install as I cannot get into Windows 7.
Has anyone got any ideas on how to fix this?
Thanks for you help.

A:Black Screen Of Death

Quote: Originally Posted by johnp

I have Windows 7 Ultimate 64bit on my main hard drive, with XP Home SP3 on my second hard drive as a backup. A couple of days ago I had to use system restore in Windows 7, which seemed to go okay until it rebooted and I got the normal welcome screen and then the Black Screen of Death. I have tried all the Advanced Options, Repair your computer Safe Modes etc but every time I end up back at the BSOD. I cannot do a Repair Install as I cannot get into Windows 7.
Has anyone got any ideas on how to fix this?
Thanks for you help.

Boot from the dvd and do a repair install from there.

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Hi new here and to malware in general.

Laptop is starting up with a black screen, mouse pointer is moving. Nothing else. Ctrl Alt Del and Ctrl Shift Esc do nothing.

This is what Ive done so far.
1. Safe mode: no difference
2. Safe mode with command prompt: Can finally start programs from the command line.
2a. Tried to run superantispyware and received "application failed to initialise properly" error. The same message appears for SpyBotSD.
3. Removed HDD and scanned on another computer as a secdonary drive. No infections with MalwareBytes or superantispyware.

Help would be greatly appreciated.


A:Black Screen of Death

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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I have a Windows Vista SP1 64-bit with 8GB RAM and 2 ATi Radeon 3850's CrossFireX; Anyways, I have a program called System Mechanics, you've all probably heard of it before, it's a great program for cleaning up your hard drive and defragging your memory. However, I ran it last night and told the program to automatically restart the computer when it was finished, after it finished and restarted I was greeted with the atrocious Black Screen of Death with a Cursor though it isn't blinking and I can move it freely, however there's nothing I can do with it considering the bottom task-bar is nonexistent and the entire screen is black.

I've tried some of the solutions, I can't even do the CTRL+ALT+DELETE to get into the Task Manager and manually start explorer.exe; Help me please. The only sort of reaction I can get from the system is to get Stick Keys to pop-up when I hit the shift-key five times. I am very confused. I have no external Hard Drives hooked up to it and there are no thumb-drives connected via USB either. I'm a thoroughly stumped here. Please help me.

A:Black Screen of Death

Hi and welcome,
Can you at least boot in to Safe Mode as described here: http://windows.microsoft.com/en-GB/windows-vista/Start-your-computer-in-safe-mode ? Someone may then be able to try to help you further.

Unfortunately it's too late for now to tell you that reg cleaners/boosters are not well thought of here at TSG, but for the future here's why: http://library.techguy.org/wiki/Registry_Cleaners

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I've actually cried about this now (embarrassingly) because I have so many important files on my computer, but here's the gist of it:

My Problem: One day, while I was happily using my computer, I left it alone for just a few moments, just a few, to tend to my sister's needs. The screen then turned dark, because that is my screensaver, none. That is, I thought that was merely the case, as I returned to sit back and slide my mouse around to bring back my desktop's view... Strangely enough, it remained that way. I figured it was stuck in its screensaver, so I shut down my computer and booted it back up. It goes through the regular routine, shows the large, silvery "e" to show that it's an eMachine, and then black again. It won't even let me start. I'm afraid here, I don't want all the documents, pictures, and various data I've collected for several years to be out of my reach forever.

What I've Tried So Far:
Holding F8 at startup/F11 at startup: I've tried various safe modes, Last Known good Configuration, and Starting Windows up Normally. I haven't tried the other options, such as "Enable Boot Logging" or whatever else is listed, because I'm not sure what they'll do. If anyone can tell me what they will do, that'd be helpful as well... Such as Directory Services Restore mode, Debugging Mode, VGA mode, you get the idea...
Rebooting (countless times)
My father tells me he's tried unplugging all the cables and plugging them back in again, but I never... Read more

A:Black Screen of Death

Do you have another PC you can use? If so I would put your harddrive into that PC to back up the info (make sure you put them on seperate IDE channels to avoid any possible colissions). That way at the very least you do not loose your data, even if you end up reinstalling windows.

As for the repair, start by entering your BIOS and seeing if your BIOS will recognize your harddrive. If it doesn't recognize your harddrive then you can assume that is the problem. Otherwise, if none of those advanced options work you will likely need to start from the recovery console. This will require your windows CD to access. You will need to boot to the cd and press r at the first prompt to repair using the recovery console. From the recovery console start by running chkdsk...type the code below

chkdsk c: /r

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I have tried so many ways to fix my computer. The most common method to fixing the black screen of death seems to restarting from a recovery point but my comp doesn't have any :(. can you help?

A:Black screen of death

Restart the computer and press F8. In the Advanced Boot menu (Safe Mode etc) choose Repair Your Computer. If you have a Windows DVD you can also boot from the DVD and choose Repair Your Computer.
You also can download the ISO image of Seatools in my signature. Burn the image to CD using IMGBurn. Also in my signature. Boot off of the newly created CD and run the Short and Long tests on the HDD. If either test fails, the HDD needs to be replaced.

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Hi AAAAAAAAAArgh running windows xp professional, on boot up pc seems to load ok right upto logo screen , no strange beeps or noises but the screen turns black , can still see the arrow cursor and can move it but cannot see anything else on screen . Tried F8 works ok to get safe mode screen up can move up and down the headings with arrow keys to select any heading , tried various but the same happens just a black screen . tried loading recovery cd that came with the Mesh Matrix PC nothing happens . The actuall pc sounds fine but its about to go through the window can any body guide me through this , PLEASE . Martin

A:Black screen of death

Just a thought but, canu get into bios and check the vid to see if is being regonized at all or if thier are additional setting, kinda sound like my issue
refer to my post!

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Hey guys,

This is my first post and I really need help. I just purchased a brand new HD for my comp and reinstalled a fresh copy of windows XP home on it. Everything "seemed" to be working fine, but now the system hangs for literally 20 minutes when I boot. All I get is this black screen and then after 20 minutes windows pops up.

The same thing happens during game play. If I exit the game, I get a black screen, the system hangs, and after 20 minutes it comes back on. I have a Radeon 9500 and I tried the newest drivers and it started. I tried older drivers (catalyst 5.5) and it continued. I updated the BIOS and edited the settings for AGP and it worked for one reboot, but the problem came back once I played a game. I have the right monitor installed and everything...but the problem persists!

I could really use the help here. ANy suggestions will be throughly appreciated! Thanks!

A:The BLACK screen of DEATH! Need help!

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Everytime I turn on my laptop I get a black screen after the Dell logo pops up. This has been happening for atleast a month now. The last time I got it to completely boot up I ran virus scans, malware scans, and tried doing a restore with all no such luck. The last thing I did on my laptop was create a PowerPoint presentation with no new hardware or software configuration. I took my laptop to my schools IT department and couldn't get it to boot up as well. any suggestions?

The laptop is Dell Studio 1558 with Windows 7 and an Intel Core i3.

A:Black Screen of Death

Does it boot fine sometimes? Can it boot from bootable DVD for example a win7 install DVD?

do you have a win7 install DVD or win7 system repair disk?

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Hi everyone,

after houres searching and trying I can't figure out this problem...
And I'm hoping someone of you can help me out

My problem...
I'm stuck with the "Black screen of death".
I get the black screen with the white arrow that I can move, but I can't do anything else.

I've already tried the following:
- ctrl + alt + del to open task manager and open explorer.exe (no luck)
- ctrl + shift + esc (no luck either)
- Used my Vista cd to "repair my computer". (No boot problems found)
- Ran a checkdisk -r and -f from the repair console (nothing changed)
- Used the commando bootrec /FixMbr + /FixBoot + /BuildBcd (nothing)
- checked my RpcSs in the regedit.
- changed my Logs map to Logs_bad and created new Logs map (c:\Windows\System32\winevt)
- Tried to boot in safe mode (the same problem as standard boot)
- Put the HDD in an external case and checked on virusses (nothing there)
- Changed the permission to everyone (HDD in external case)
- Used GParted Live to see if the correct partition was flagged with "boot". (was so)
- Tried system recovery to a point back (it says there were no points, while I created a few a while back)

And that's about it...
I've found some other options to try, but all the others require that you can get task manager running.

Does anyone have an idea what I can try next ?
Beside reinstalling my complete system ?

Thanks in advance
And sorry about my bad English...

A:Black screen of death

Here is a solution from our own Corrine
Black screen of death

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I've got this Systemax computer that was handed down to me... It's doesn't boot up, but it tries. When I hit the power button, the fans go, but nothing on the screen at all.

Anyone have any ideas where to start diagnosing the problem?


A:Black Screen of Death?

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running windows 10. I keep getting a black screen and nothing works. once in a great while I will also get a screen saying windows encountered and needs to shut down. I've already checked to make sure it's not some kind of malware.

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First of all, I hope this is the correct section to put this in. For the past 4 days, I have been trying to fix my computer but I am stumped. My computer is running Windows 7 Professical 32 bit. On Sunday night, I turn on my computer. It starts up like normal, until screen where it asks if I want to boot into Startup Repair (Recommended) or Start Windows Normally. I think nothing of it and just start it normally. After I select that, it reboots and goes back to that boot screen. Naturally, I just let it run Startup Repair. I let it run overnight and in the morning I find my computer with a black screen and movable cursor. I didn't think much of it, so I rebooted and the black screen persists. I look up possible solutions for this (I later found out this problem is called the a Black Screen of Death or KSOD) but have failed to discover a solution.

The following are all the solutions I have attempted:
CTRL+ALT+DEL = nothing
CTRL+SHIFT+ESC = nothing
SHIFT = nothing
Above key combinations with all safe modes = nothing
Safe Mode = black screen with cursor
Safe Mode w/ Networking = black screen with cursor
Safe Mode w/ Command Prompt = black screen with cursor
Last Known Good Configuration = black screen with cursor
Low resolution boot = black screen with larger cursor
Startup Repair = Could not fix problem automatically
System Restore = Could not find restore point
System Image Recover = Could not find image
Windows Memory Disgnostics = nothing
SRC Scan = Unable to scan and says... Read more

A:Black Screen of Death

Some more trouble shooting here: How to Fix a PC Which Won't Boot: 7 steps - wikiHow

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First Specs:
Acer Laptop Aspire 5610-4491
Windows Vista Home


I'm getting the Black screen of death and I did a lot of googling trying to pin down what was wrong. Let me explain what is happening and what I've done so far.

-When the laptop starts it'll load pass the Windows Vista scrolling bar then stops with the black screen and a cursor.

Tried so far:
-I am able to get into the laptop with all the different types of safe modes.
-I've cleaned the system with anti-viruses, checked the regedit to make sure the windows nt policy was correct.
-Turned off and uninstalled all newly installed software.
-Used chkdsk, sfc /scannow.
-Uninstalled and reinstalled display drivers.
-On the black screen pressing ctrl+alt+del won't bring up the task menu, or the shift five times trick does nothing either.
-Nothing in the usb ports.
-No disc in the cd/dvd drive.

I am willing to do a system recovery but I am unable to access the recovery partition on the hard drive -there is no recovery disc, it's pre-loaded. There is no option to reinstall, and there is no option for repair, or no option for boot logging.

I'm sure it's a driver somewhere but I have no way to figure out which one. Anyone got any ideas? Thanks in advance.

A:Black Screen of Death

Why are you unable to access the recovery partition?

What display drivers are they? Have you ininstalled the display drivers and then rebooted?

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Just quickly typing this in safe mode. I updated my malwarebytes and I was told to restart pc (because it had found 18 pup's) which I did. Now after the wellcome screen it fades to black so only the white cursor is seen. This is a real pain and I don't know if the driver has gone again. My next reply will be on my tablet, can anyone offer any suggesstions on what do to please? Am running windows 7.

A:Black screen of death

If available, I'd start with the install disk and do a startup repair. The next step will depend on the results of this first step
Keep us posted

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