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Black Screen of Death

Q: Black Screen of Death

Ive had my Hp laptop for a good while now and never have i had any problems until yesterday, when I closed my laptop without shutting down (ive done this many times before) putting it into hibernate mode. Today I opened it back up and the screen is total black. All the lights on the keyboard work and the fan seems to be running fine. Ive watched many yotube videos on how to resolved it and followed the tips given such as, linking my laptop to a tv, taking out the battery and just using the charger, I even try switching out the ram. Not sure what to do now any ideas please

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RELEVANCY SCORE 200
Preferred Solution: Black Screen of Death

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 66.4

I'm getting the black screen with movable cursor or KSOD (Black Screen Of Death) on Windows Vista.

What happens:
The system powers on.
POST
BIOS
Start windows normally
Windows splash screen
-> Black screen <-

What I can do:
I CAN enter BIOS and have reset the default settings.
I CAN press F8 to give me advanced boot options, but all options have the same result, apart from "Repair your computer".
I CAN load the "Repair your computer" option.
I CAN move the mouse around the screen.
I CAN press shift 5 times to get a dialogue to appear, but no control panel.
I CAN press the power button to shut down the system.
I CAN start up in safe mode, which is exactly the same, but with lower resolution.

I CANNOT seem to do anything else.

However, there are workarounds to accessing the hard drive:

I CAN use MSDaRT or the System Recovery Tool.
I CAN use the hard drive as an external USB hard drive on another machine.

What I've tried:
Startup Repair - Could not detect a problem.
System Restore - No restore points.
Windows Complete PC Restore - A valid restore location could not be found.
Windows Memory Diagnostics - No errors.
SFC Scan - No problems.
Stand alone system sweeper - No problems.
Hotfix Uninstall - Nothing to uninstall.

I also COULD do a partial or full "Packard Bell Recovery", which is essentially like reinstalling windows. I DO NOT want to do this.

I'm sure this is just a simple software issue real... Read more

A:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.

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RELEVANCY SCORE 65.6

I just got the new HP Envy a few days ago, and regularly every 30 minutes or every few hours I am getting a black or white screen of death. Leaving the computer on does nothing; though stopping it and restarting has always worked thus far. It is not overheating.

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RELEVANCY SCORE 65.6

In need of serious help.*
To begin, I am stupid and haven't backed up any of my files so for now a windows reinstall is out of the question. (unless it's completely necessary) okay, so the problem: I was using my computer as normal. Then while on Google Chrome, it started getting slow and said "not responding" this happens all the time, to everyone so I waited and then the dreaded Blue screen of death appeared. Didn't get a look at what it said because it shut down almost immediately. After that it loaded as normal? Which is weird, I think. But got stuck after startup on the black screen of death. All I have is a cursor. Can't do ctrl+alt+del, can't load any of the safe modes. When I go on startup repair, it says "no restore points" on system restore and "could not detect a problem" on system repair or whatever it's called. There must be something to fix this?! :/ I live in hope that the whole system doesn't need to be wiped clean because as I said, I stupidly haven"t backed up my files.*

Can anyone help?? Please?

A:Stuck on black screen of death, after blue screen of death

this sounds like it should be a BSOD thread, post a seperate thread in the BSOD section following the posting instructions for BSODs, make sure you include the dump files, if you don't know how to do that, it should tell you in the BSOD posting instructions.

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RELEVANCY SCORE 64.8

Hi been tying to solve BlackSOD for awhile now, can be very in frequent problem , then at other times, I will get a lots of Blacksod all at once.
PC will fail most of the day for days on end. Then Balcksod stops for while , like right NOW. Today PC booted no problems able to post.
Last night PC would not work at all, for hours. PC was going into a BlackSOD , when staring Windows. or soon after desktop appears.

Here are my specs: All compents where bought in 2011 at PC D.I.Y , store PC D.I.Y then built the PC. , not me :)

OS: win 7 64 bit Home premium , purchased at PC D.I.Y install by PC D.I.Y on the 17/01/2011 or thereabouts, ( reading off invoice).

AGE OF SYSTEM HARDWARE: All components where new when built on the 17/1/2011, or thereabouts.

AGE of OS: OS has not been re-installed since it was first installed, but have re-installed from a backup 12/12/2012 approx. ONCE, to try and stop BlackSOD. which started sometime in FEB/March 2013.

CPU: Intel 17650/3.00Hz/4.8GTs QPI/8M CACHE/LGA1366

GPU: ATI 6950 using ATI 12.10 version using older driver as 13.1 driver Blacksod still happened.

Motherboard: ASUS Sabertooth-X58 LGA1366,6DDR3,SATA3,UBS3,RAID,RMGS-6GBRM

PSU: PWCO-HX-750 , Corsair HX-750 ATX Modular PSU 140mmFAn 80Plus sliver

CASE: Antec 900 Two Black ATX Tower Case, lots of fans

System manufacturer: ?
Exact mode number: ?

A:Black Screen of Death or Black Gaming Screen of Death

Hello,

How are the temps and voltage readings? If the PC is currently overclocked please reset back to defaults for testing purposes

Boot into the BIOS and post the temp and voltage readings. Usually Under Hardware Monitor,PC Health Status, or similar.

Once you have this info Install HWMonitor and take a screenshot of the program at idle and under load.

There could be a possible problem with the processor that could be caused by heat or voltage, or a bad CPU.

Download and install Prime95 (if you don't already have it installed) and perform the test
-Open Prime95 and choose Just stress testing
-Run each test (Small FFTs, In-place large FFTs, and Blend) for a few hours each to see if there are any errors produced or critical temps reached.

Code:
===============================================================================
Common Platform Error Record @ fffffa8008925038
-------------------------------------------------------------------------------
Record Id : 01ce475c64645785
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 5/2/2013 17:42:27 (UTC)
Flags : 0x00000002 PreviousError

===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ fffffa80089250b8
Section @ fffffa80089251... Read more

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RELEVANCY SCORE 64.8

Hi
My first time I had this BlackSOD problem was while playing BF3 , a few months ago, one day all good , next BlackSOD , the only way out, was a reboot , as keyboard and mouse where non- responsive. The only thing I had done was install an ATI 13.1 beta driver. I got rid of it and went for the normal one ATI driver 13.1
Since then I have come to suspect the drivers for ATI, ( now using 12.10 non Beta, tried ATI 13.1 ones still got the BlackSOD) & Razer deathadder when I was using the Synapse 2.0 version. I'm now using the legacy DeathAdder_driver_v3.05_Eng instead. Still getting BlackSOD.
But since I'm here posting , I would like know how to stop the BlackSOD. as would half the planet.
At this time 3/5/2013 my PC has been running for hours will out any problems , using the ATI 12.10 but last week , when I was using the ATI 13.1 drivers it took 6 attempts of trying to get the PC to stay ON.
As of the 3/5/2013 PC boots up with out any problems , Until of course I run anything like a GAME!. Then I can be certain a BlackSOD will happen at some point. like a few nights ago while playing BF3 for a few hours. BlackSOD in the middle of a game, The BF3 gamers nightmare!.
I tried to do an Up-grade using my Win 7 64 home , that is, keep all my stuff and let window re-install itself , but the Windows Compatibility Report comes but BLANK , only saying "An error prevented a required compliance check from completing. Cancel the installation... Read more

A:Black Screen of Death or Black Gaming Screen of Death

First things first update your BIOS it is very old:


Code:
BIOS Version: American Megatrends Inc. 1304 , 2/08/2011
Next uninstall the following it is likely doing more harm than good:


Code:
Start Menu\Programs\Wise Care 365
Start Menu\Programs\Wise Disk Cleaner Free
Start Menu\Programs\Wise Registry Cleaner Free
Start Menu\Programs\Wrye Bash
Next run some hardware tests the errors you are getting indicate possible hardware failure / defects:
Furmark will stress test your GPU
FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net





Quote:
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit


Also report the temperatures of your GPU at idle, and when it maxes out during the stress test
Next run prime95 this will stress test your ram/CPU:
http://www.mersenne.org/freesoft/





Quote:
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTe... Read more

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RELEVANCY SCORE 63.2

i believe virus deleted a system 32 exe file it is a confident guess. I have a true black screen nothing at all comes up doesn't load anything no hot keys work. windows 7 hp laptop I need to know if I can get into bios if f keys don't work, cd repair disk don't work. what can I do power button and wifi button lights up on keyboard and fans are running but black screen no response. it is not a graphic card problem not a hardware problem at all. please help

A:Black Screen of Death true black no keys work at all!!!HELP

Do you see the bios splash screen?
Did you ever enter BIOS before, so you know how to do it?
Do you see the win7 animated welcome screen (prior to logon)?
------
cd repair disc .... you mean this? System Repair Disc - Create

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RELEVANCY SCORE 63.2

Hello everyone.

I have a Toshiba Satellite L450D-13X computer for the kids, and for the price it's a good laptop. Have had no issues with it until two weeks ago when the screen froze for the boys whilst playing a game and downloading a program from the net. Had to do a force shutdown and since then we have a BSoD on every boot-up. This is what we have tried:

On 'Starting Windows' we are given an option of either 'Launch Startup Repair' which ends up as BSoD or 'Start Windows Normally' which reverts back to the 'Starting Windows' option list.
Any attempt to enter 'Safe Mode' results in BSoD.
Attempting to boot an ISO of the Windows Recovery Disk on a USB key (we did highlight it and promote it to the top) results in BSoD. Borrowing a proper Window 7 installation DVD and highlighting this as an option results in BSoD.

In fact, the only option we used that threw up something different was using advanced boot options. On one of these options we got the Blue Screen of Death with the following information:

Unmountable_Boot_Volume
Disable Bios Memory Options such as caching/shadowing

Tech info

Stop: 0x000000ED (0xFFFFFA80023C2CDO 0xFFFFFFFFC0000185 0x0000000000000000 0x0000000000000000)

I don't mind erasing the hard drive and starting again, there's nothing on it that's critical. I'd very, very much appreciate a steer on this. Checked the web for stuff and nothing seems to assist in any other options. I am not particularly tech literate but can follow instructions.

Thanks in... Read more

A:Black Screen of Death/Blue Screen of Death

Hi, malbekh; and welcome to the forum. Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

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RELEVANCY SCORE 60

Hello.

Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.
 

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;307545

Forum example of a successful recovery here:

http://forums.techguy.org/showthread.php?s=&threadid=195985
 

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RELEVANCY SCORE 60

Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was securevista.net, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

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RELEVANCY SCORE 60

The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

A:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

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RELEVANCY SCORE 59.2

So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled
 

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.
 

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RELEVANCY SCORE 59.2

I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!
 

A:blue screen of death,black screen,freezing...

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RELEVANCY SCORE 59.2

Hello

I have a computer running Windows 7. Last night the computer was running fine. This morning when I turn it on, i get a black screen. To fix the problem I conducted a system restore. After it finished restoring, the computer restarts and everything worked fine. To make sure if everything was in working order, I restart it again. After the "Starting Windows" screens comes up, I get the Blue Screen of Death. I can't even read what the error says because the computer just restarts itself. I did not connect anything new to the computer. I performed a hardware diagnostics to see if it was a hardware failure but no error was found. I can't even get into safe mode. The SFC.exe will be my next step.

A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.

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RELEVANCY SCORE 59.2

Problem:
1) When booting the computer, after the motherboard splash screen the screen turns black and nothing happens. Everything is still on and the fans are running.

PC Spec's:
Motherboard: Asus M4A78-E SAM3 780 ATX
Processor : AMD Athlon II X4 620 2,6GHz 2MB, 95W, AM3
RAM: Corsair 4GB DDR2 800MHz/Cl5/XMS2-6400
Graphics (x2 Crossfired): XFX PCIe HD5750 512 MB
Power supply: Corsair VX 450W
HDD1 (Windows 7 (64) installed): HD500GB Samsung SP SATA-2 7200RPM Spinpoint F3
HDD2: 250GB storage
DVD: DVD RW Samsung 22X DL

This PC has been in use for approximately a year.

Facts:
1) When I turn the power on, all fans start running like they normally do
2) Using the ASUS Express Gate splashtop that launches before the motherboard splash screen I'm able to browse all my files on both harddrives
3) Pressing DELETE at the motherboard splash screen takes me to the Bios Setup Utility, which I can navigate
4) At the Bios Setup Utility, it says that the Primary IDE Master and Primary IDE Slave are "Not Detected". Not sure if this is significant.
5) According to the Bios Setup Utility it should attempt to boot from the correct HDD. Trying to boot from the second HDD yields the same results.
6) Pressing TAB at the motherboard splash screen to view BIOS POST Message only leads to the same black screen
7) Switching the monitor made no difference
8) The monitor can't find a signal from any other ports

I'm at my wit's end. I do not und... Read more

A:Motherboard splash screen - then black screen of death =(

I went into the Bios Setup Utility and reset to factory defaults. I then changed the boot order so that I would boot from DVD before HDD. For some reason this did it. It now works. Maybe it just needed time to rest? Because this hardly sounds like the solution to my problem.

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RELEVANCY SCORE 59.2

I've having an issue that I think some ppl had, windows 8 crashing going to blue screen of death or blank black screen and then it restarts by itself, also I have noticed that it says repairing disk in D:/

I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-

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RELEVANCY SCORE 59.2

While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far:
These all give me the black screen of death with movable cursor:boot in safe mode
boot in safe mode with networking
boot in safe mode with command prompt
last known good configuration

I did an initial system startup repair which went through and said it repaired it, rebooted, but no change.
I did a pre-boot diagnostic test - nothing
memory test - nothing
tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!)
tried restoring from restore point on external disk - seemed okay, then failed.
chkdsk - found some stuff, fixed it, no change.
tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Win7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow. If anyone has any tips or suggestions, it would be greatly appreciated.

hugs and kisses,
Amplitude

A:Black Screen of Death during boot, before login screen

hi,

Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this http://www.everything-microsoft.com/2009/12/01/windows-7-bsod-black-screen-of-death-freeze-and-potential-fix/

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.

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RELEVANCY SCORE 58.8

Hello to everyone. I have a problem with my pc unfortunately im not good enough to fix it and i would need a lot of help.

My pc shows me the black screen of death as soon as i go online. usually within 5 minutes of me going online. I would need to manually reset it to turn it back on since it lokos to be in standby mode

It doesnt happen as long as im not online though.

I can usually prolong it by changing the firewall settings of my Pccillin to Maximum but it still goes black after 15 minutes.

I dont have all the specs of my PC but the ones i have are:

1Gb of Ram
Inno3D Geforce 8500GT 512mb DDR2
Intel Core 2 Duo E6320 (1.86Ghz) LGA775
Windows XP

I know this isnt much but if anyone can point me in the right direction it would be great!

If there are other information that you guys would need then please just reply to this and i will try to get it.
 

A:Black screen of death

I ran the antivirus and it shows that pccillin is infected. I have reformatted and reinstalled everything. i even tried to run it without any security software and it still gives me the black screen of death as soon as i go online.

what should i do?????
 

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RELEVANCY SCORE 58.8

Hello,

I am having terrible problems with what seems to be only occuring in my Incredimail program. Every time I open an email/click a link/edit settings...etc., my pc reboots itself. I am using Windows XP Home as my OS. Here is my HJ log just in case it's not just Incredimail. I have totally uninstalled and then reinstalled Incredimail and it is still occuring:

Logfile of HijackThis v1.99.1
Scan saved at 9:37:41 PM, on 6/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\MultiAppNT.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\AOL\1133319488\ee\AOLSoftware.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\progra~1\yahoo!\YCentral\YahooCentral.exe
C:\PROGRA~1\MICROI~1\INTERN~1\KEMailKb.EXE
C:\PROGRA~1\MICROI~1\INTERN~1\KPDrv4XP.EXE
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Muiltme... Read more

A:Black Screen Of Death

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RELEVANCY SCORE 58.8

Everytime I turn on my laptop I get a black screen after the Dell logo pops up. This has been happening for atleast a month now. The last time I got it to completely boot up I ran virus scans, malware scans, and tried doing a restore with all no such luck. The last thing I did on my laptop was create a PowerPoint presentation with no new hardware or software configuration. I took my laptop to my schools IT department and couldn't get it to boot up as well. any suggestions?

The laptop is Dell Studio 1558 with Windows 7 and an Intel Core i3.

A:Black Screen of Death

Does it boot fine sometimes? Can it boot from bootable DVD for example a win7 install DVD?

do you have a win7 install DVD or win7 system repair disk?

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RELEVANCY SCORE 58.8

I am having trouble fixing my black screen of death, I have tried updating my BIOS and tried re-inserting my ram stick. Both method didn't work, I am only able to see what's on my monitor when I connect it to my tv with an HDMI cable. Any solutions for this problem? Answers would be much appreciated. Product number: W8X36UA#ABL

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RELEVANCY SCORE 58.8

Hi, I posted on a already started topic so my apologies if I've repeated.  Mod Edit:  Deleted that post, topic at http://www.bleepingcomputer.com/forums/t/567383/computer-help-forum-black-screen-of-death-help/ - Hamluis
I'm having the same problem. I have a Sony Vaio running Windows 7 64 bit and I'm unable to boot up to the normal desk top screen. It just ends up a black screen, with only the mouse curser showing.
I've tried booting in safe mode, no success, I've tried booting from cmd promt which only takes me back to a few days ago to restore, no joy ether. I've read various solutions on how to fix this but again it's a negative! Having been recommended to your site I'm now hoping you can help.
All the Best,
Karl

A:Black screen of death

Can you boot into Safe Mode with Command Prompt?

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RELEVANCY SCORE 58.8

Problem, my brother did not have the genuine windows. After fixing it up I updated all his windows updates. Usually it would stop him at sp3, because it did not recognize his windows as genuine. But after fixing it up, it let me download sp3, I installed it, restarted, then the comp made a peeping noise and displayed nothing on the monitor. I know its not even going into windows because his little screen on his keyboard shows nothing. I have more then a few windows disc, from old computer and from work. So it would be no problem installing windows if I needed too. So my guess is maybe I can put a flash drive into the comp upon start up and perhaps reroll to where it was at yesterday before the sp3 installation. I have no clue if something like this can be done.
I tried unplugging the power to reset the video card resolution with no avail, I also attemped tapping f8 with no results.
 

A:Black screen of death?

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RELEVANCY SCORE 58.8

Hello everyone,
Just recently i got a problem with my pc running windows 7. what happens is, everything works fine to the point where i reach the login screen, i click on my user icn, enter my password and then it loads and i get a blank black screen with only the cursor showing.
what's weird is when i switch my user account and use guest or administrator (i have 3 accounts), i can successfully login and see my desktop and task bar and icons. it's only when i log into my user account that i get this problem.
i have searched everywhere for a solution but with no luck.
someone please help me!

thank you!

A:Black Screen of Death

Hi realnsleo and welcome to SF.
It's just a hunch but it looks like explorer.exe isn't started/crashed due to a possibly corrupted profile.
press CTRL-ALT-Del and check the task list, if explorer exe runs.
If not, in Task manager go to File/New Tasl(Run) and start explorer.exe from there.
If that works, we'll figure out how to fix your probably corrupted user profile.

-DG

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RELEVANCY SCORE 58.8

I'm having an interesting situation with a computer I built for a friend.

It happens randomly but if you touch the computer (no noticeable electrical discharge occurs) the screen goes into a reset type black screen, all the fans rev up, and that's it. It stays like this until you either hit the reset switch or power off completely. Once you reset you get the Windows did not shut down properly screen.

At first we thought it might be a faulty CD drive because it was happening when he pushed the CD drive eject button or when he closed the drive. I switched out the CD drive for a new one and when I went to put the side panel back on I touched the body of the case with the panel and it did it. This doesn't happen regularly, I can't recreate the problem. I tried moving wires (the case button pin connectors) and moving the case around, opening and closing the CD drive and nothing.

I put his case on his plastic floor mat and told him to try and avoid touching it until I figure this out.

We haven't tried a windows reinstall or anything software related. He's running AVG free, scan showed nothing. I'm going to get him on Norton 2011 internet security and run a registry check with Registry Mechanic.

Any thoughts?

-ZALMAN CPU Cooler

-LG 22X DVD Burner - Bulk Black SATA Model GH22LS50

-COOLER MASTER Centurion 5 CAC-T05-WW Computer Case

-Microsoft Windows 7 Home Premium 64-bit

-(2) SAMSUNG Spinpoint F3 HD502HJ 500GB 7200 RPM SATA
-(2) SAMSUNG 1TB 7200 RPM

-CORSAIR CMPSU-65... Read more

A:Black Screen NOT of death

That kind of "screams" Hardware. No need to change any drivers. I would check each and every cable for damages (including checking everything between case and outlet for proper grounding) even anything coming from the PSU that isn't connected.

What I can't say from here is, if you guys are charged up statically by an unfortunate combination of carpet/footwear and lack of humidity or if you simply provide a better ground than the cables.
whatever the case...electrical current seems to run ways it's not supposed to and that pulls down your comp.


-DG

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RELEVANCY SCORE 58.8

I encountered this problem yesterday. Everytime I reboot my computer using the Start menu, nothing loads, and all I see is a blank, black screen and my cursor. Switching it off manually works fine though.


I recently deleted a few files to clear up disk space because I kept getting those annoying notifications, could this be the problem?

A:The BLACK screen of death?

Hi CheezNapkin and welcome to TSF

Apart of our troubleshooting process needs us to boot your computer into Safe Mode to test things. I would like you to start up your computer and when it gets past the BIOS Splash Screen (first load up screen) I would like you to keep tapping the F8 key.

When you get to the Advanced Boot Up Options page I would like you to use the arrow keys to navigate to Safe Mode. Hit enter on Safe Mode and choose the Operating System that has the issue. Log onto your computer as you would normally and post back whether the computer booted up correctly.

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RELEVANCY SCORE 58.8

Not a blue screen of death, but rather black.

Here's my issue. Shut computer off during vacation. I have a surge protector. Came back, boot up, no go. Boots until windows logo appears, then it just goes black with only the mouse cursor up. Nothing will exit from this screen. CTL-ALT-Del, no go.
1. Rebooted in safe mode and same deal and same black screen before login prompt.
2. Enabled low resolution to verify its not video card. nothing.
3. Entered BIOS and switched to boot from dvd drive with install disc. Went to Start up repair. said it could not fix. here is the readout on the bottom:

Root cause found:
---------------------------
Boot manager is missing or corrupt.
cannot repair automatically
Repair action: File repair
Result: Failed. Error code = 0x15
Time taken = 0 ms

4. Went to system restore: Cannot restore no points
5. Went to system last known image: No images created (my fault) just installed windows like 2 months prior with no issues.
6. Went to command prompt and did a Bootrec /bootfix and Bootrec /rebuildbcd. Nothing, still black screen.

Some background info in case it relates to the dillema. I have windows installed on my E:/ drive and seperate from my data HD (C:/), so I can run a bit faster. But, I still have some old data on the E:/ drive that I absolutely need and subsequently never moved to the C: drive. The E: drive is from my old computer, so I have some important photos and documents I do not wish to lose. So, I'm contemplating reistalling wi... Read more

A:Black Screen of Death??????

have u booted without restart after system failure from 'F8' to get a bluescreen error code?

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RELEVANCY SCORE 58.8

Ok so my friend gave me his laptop so i could fix it but I cant seem to be able to so i need sum help from the community.

Laptop: Toshiba Satellite L305 - s5883
OS: Vista 32 Home

On boot it loads the BIOS then goes onto loading vista. NO splash screen just a black screen with a cursor(active) i can move the cursor around.

UNABLE TO:
1. Ctrl + Alt + Delete (nothing happens absolutely nothing pop up no task manager or login nothing)
2. Booting into safe mode + command prompt (nothing pops up not even the CMD) just the black screen with cursor agian
3. Booting from vista disc (again nothing happens it loads vista then black screen nothing shows up) and yes i changed boot
order to CD first
4. I even attempted to do a clean install with windows 7 (loaded windows 7 no splash screen just a black screen)

BIOS:
Detects hard drive/ram/cpu so i do not believe it is a hard ware issue but i could be wrong.

possibly a corrupt bios? (never delt with this before so if it is could some one give me step by step instructions on how to fix it plz)

so i need your guys help with potential fix can not do a reformat as i can not boot from the discs no CMD or safe mode or task manager :*(
 

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RELEVANCY SCORE 58.8

hi
so i dont know much about computers so no fancy talk thanks.

heres my problem i have a HP computer, windows 7
my computer was walking all fine until suddenly switched it on next day and it says window is loading
but when its done it just have a black screen with a cursor icon that i can move.

ive tried google help and youtubing it but to no avail. because ctrl alt delete dont work when i press it nothing pops up.

i tried system restore but it cant find system restore point. i dont want to reinstall everything if theres any to fix it without that
would be much appreciated

thanks im loosing my mind trying to find out how to fix it
 

A:<<HELP Black Screen Of Death>>

posted to different section
 

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RELEVANCY SCORE 58.8

I'm having issues with random freezes (crashes) with my laptop that I upgraded from pre-loaded Vista to Windows 7 Enterprise.

I'm not exactly sure where to begin, and searching the internet brought me to this forum. Any and all help would be appreciated.

A:Black Screen of Death??

I get something like this also. It is a black screen with a blue square in the middle. It says something like dumping memory to somewhere, then shuts off.

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RELEVANCY SCORE 58.8

HI,

I am getting frequents black screen of deaths.

Very few times, what I see is Black screen while working on After effects or browsing internet or watching movies, today I got 2 black screen while playing multilayer MW3 and even on Batman.

What it does?
The screen goes black and CPU is running. Keyboard lights goes off.
1 in 10 times I see that whole system gets restarted again.

Graphic driver is latest updated.
CPU temp are 30-34 C idle and 45 C while playing games
Mobo temps around 38 C normal, 50 while playing games.
RAM are okay in MemTest.

I recently tested my system with Performance test with all test and it shows result as 2022.4
http://s29.postimg.org/icsp0avav/Untitled.png
What can be the issue of black screens?

I checked my CPU it has black lines.. See images.
I tried to rub it with cloth and it was getting off, is that dust? Will that effect? If yes, then how can I clean it in a better way? Is this CPU is issue?

http://s28.postimg.org/74qwvz9h9/DSC_0003.jpg
http://s28.postimg.org/eainyfikd/DSC_0007.jpg
My system specs:
Mobo: ASUS M4A88T-M
CPU: AMD Phenom II X6 1090T BE
CPU Cooler: CM Hyper 212 EVO
GPU: EVGA GeForce GTX 560 Ti DS Superclocked
PSU: Seasonic Gold X 650W
2 HDD
12gigs RAM

Dump files:
http://1drv.ms/1nL0qVj
 

A:Black screen of death.. HELP!

remember my son having black screens playing dayz,turned out to be graphics card,suggest try a different one
 

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RELEVANCY SCORE 58.8

Hi, bare with me here as I try to explain this as clearly as possible. So yesterday I tried to boot my laptop only to get a black screen, no bios/post, nothing. Power lights come on, fans spin, but that's it.I had tested it down to the point where I was pretty sure it was a GPU/Motherboard issue. It has always run pretty hot so my plan was to do a GPU reflow.However this took a strange turn this morning. After leaving it sitting for 12 hours I tried to boot it up and surprise, it went into post. After that it went to a windows update screen, went to updating 100%, then I got a blue screen of death with the error code "worker thread returned at bad irql" then it restarted. After that straight back to black screen of death and can't get it to post again.This has really confused me as I was sure it was a mobo/gpu issue until this and was all set to perform a reflow today. Now, not so sure what to do.If anyone has some helpful insight into my issue I would very much appreciate it.Ryan.

A:Black Screen of Death

Did you try safe mode?

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RELEVANCY SCORE 58.8

Running windows 7 ultimate. Like many people, I've got the black screen of death. Upon startup, after the windows image I hear the start up sound but the screen is completely black. No cursor like so people. Ctrl alt dlt yields nothing. I can get into safe mode. In safe mode, if I disable the drivers for my graphics card (Nvidia GeForce GTX 460-not even 6 months old) I am then able to restart into normal mode. I've tried updating the drivers, and I've tried installing older drivers. I've also done every system restore point available. Nothing has cured my problem. I did run that download that is supposed to fix most issues with this problem too...also no luck there. I have ran Superanti spyware, AVG, and Malwarebytes. All come up with a clean slate. I can only assume it's a registry error or something else. Here is my HTJ log that was run in normal mode. Any help would be appreciated greatly. Kevin, from kevin's resource center, suggested I go here.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:02:43 AM, on 4/20/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16766)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Users\Mira\Deskt... Read more

A:Black screen of death (Tried everything)

Welcome to Bleeping Computer Forums.

We appreciate you coming to us for help but you've posted on the wrong section.
HijackThis logs must only be posted here: http://www.bleepingcomputer.com/forums/forum22.html

Since you've already identified your video driver as the cause of your startup problem, I doubt it will be a malware issue (which is what HijackThis is used for), but it would do no harm to have our malware experts take a look at the log.

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RELEVANCY SCORE 58.8

Please help, i have a Toshiba laptop Satellite series L505-S6947

Problem- Once i hit the power button nothing boots, only power and charging status lights come on, number lock flashs for a second, no beeps,its just completly dead.

Trouble shoot-
1) checked battery / power drained
2) removed both RAM cards
3) Tried using multiple Boot from CD disk for BIOS
4) i reset the battery CMOS on the laptop, to no avail after taking it apart to the motherboard and resaldering the battery hoping it would reset it still does the same thing.
5) still thinking....

Im thinking either the graphics card is dead but not so sure since the computer just has no response to anything im doing...


please any help would be appreciated ill try anything, im thinking i might need a new CMOS battery but come advise would be nice before i go buy one...i bought a soldering tip and you can see how that didn't help much.
 

A:Black screen of death

"Problem- Once i hit the power button nothing boots, only power and charging status lights come on, number lock flashs for a second, no beeps,its just completly dead"...

The motherboard is probably bad, and it will have to be replaced
 

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RELEVANCY SCORE 58.8

Hi, Im running Win 7 Home Premium

I have the black screen of death.

I restarted, it went to Startup Repair and for the past few hours haven't been doing much except searching for problems and fixing problems.

I tried to cancel it but it would hang, resulting in a forced restart.

I tried loading from the Recovery Disc, but every time I select the OS and to view the recovery options, it goes straightaway to Startup Repair. I would wish to choose System Restore.

Not too sure if this is linked, but the only downloads I did yesterday were the Windows Updates for June.

Anybody can offer some help? I can't get to the login screen. Just Startup Repair and restarts and Startup Repairs.

In the meantime I'm downloading another Repair Disc ISO to try. But i appreciate any help given!

Thanks

A:black screen of death

Can you boot into safe mode?

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RELEVANCY SCORE 58.8

Hi AAAAAAAAAArgh running windows xp professional, on boot up pc seems to load ok right upto logo screen , no strange beeps or noises but the screen turns black , can still see the arrow cursor and can move it but cannot see anything else on screen . Tried F8 works ok to get safe mode screen up can move up and down the headings with arrow keys to select any heading , tried various but the same happens just a black screen . tried loading recovery cd that came with the Mesh Matrix PC nothing happens . The actuall pc sounds fine but its about to go through the window can any body guide me through this , PLEASE . Martin
 

A:Black screen of death

Just a thought but, canu get into bios and check the vid to see if is being regonized at all or if thier are additional setting, kinda sound like my issue
refer to my post!
 

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RELEVANCY SCORE 58.8

What's Up,

I was doing some homework on my desktop when all of a sudden the screen went black. I tried holding the power button down to see if that would shut it down but it didn't work. I unplugged it from the wall for 5mins and that didn't work either. The system is only 1 year and 1/2 old. I called and talked with the geek squad and they are wanting to charge me $100 just to look at it. A buddy of mine told me that my video card may need replacing. I have a Gateway GT4010; 1G RAM. Hawaii is very expensive, Help?
 

A:Black Screen Of Death

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RELEVANCY SCORE 58.8

I just recently encountered my first BSOD. It's not just while doing something in Windows, it's on start up. I have a Toshiba Satellite L305 laptop, running Vista Home Premium 32bit. While starting up, after the Toshiba start up BIOS screen, or whatever it's called, the screen goes black and has a blinking cursor, like so, _, at the top left corner. I've tried everything... I put in my recovery disks (which I got from Toshiba), no go. It loads up then goes back to a blank screen, I've tried pressing F8 to go into Safe Mode, a no go as well. Pressing 0 at start up, nothing. I've tried asking on numerous forums about what is wrong, but I get nothing. Hopefully, one of you guys will have experienced this before or know what is going on and you will be able to help me. My father is going to take the laptop in for inspection at Best Buy tomorrow, so to save us some money, please help us soon. Thank you for your consideration.

A:Black Screen Of Death

Difficult problem to solve, seems to have several causes. Heres one possible fix
0xc01a001d message as sp1 installed..(froze) no movement

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RELEVANCY SCORE 58.8

I'm finding more and more that when I boot my computer or reboot my computer after the initial Vista logo (with the status bar at the bottom of the screen) I get just a black screen on both my monitors with a fully functional white cursor. Unfortunately, I can't do anything with that cursor and the computer doesn't seem to respond to any other input: ctrl-alt-del won't bring up task manager, pressing the power button on my tower won't initiate a shutdown, etc. The only thing I can do is move the cursor around with my mouse. The harddrive light seems to go off and on for a while and eventually stops, but nothing else happens, even if I leave the computer for a few hours.

The only way out is to hit the rest button. After that, I'll get the "windows did not shut down properly" screen asking me if I want to go into safe mode or start windows normally. If I start windows normally, it boots just fine. I think there are a couple of Windows shut down unexpectedly warnings in the event log but nothing else of relevance.

I did install SP1 but can't recall if this started with SP1 or may have happened a couple of times before. Now it seems to be happening pretty much every time I start the computer.

I did find the following the SP1 release notes that largely describes my problem:






Display

In some cases, computers that use multiple monitors may display black screens when the display mode is changed after resuming from sleep. This issue can als... Read more

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RELEVANCY SCORE 58.8

Hello, have a Big problem
Yesterday i booted my pc and eyyyyy only a cursor with black screen
I tried all possible fixes but Nothing worked, all steps in yt, Nothing, running in safe mode, same all f8 tasks tried, can topen? task manager, Nothing im forsted up with it,
Maybe Its because i delayed last ntfs scan but idk...
Please help, i have there to many documents for reinstal it

A:Black screen of death

But i can run in fix the cmd so if can be there any comand to scan ntfs OR kill the black death screen pls reply

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RELEVANCY SCORE 58.8

Computer has problems after log-in, nothing loads except for a taskbar without a start button. Using ctrl-alt-del, can access the options given and attempt to turn off or restart but just hangs at the screen saying "shutting down." The hijackthis log is as follows:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:50:38 PM, on 1/1/2012Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v9.00 (9.00.8112.16421)Boot mode: Safe mode with network supportRunning processes:C:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\PowerISO\PWRISOVM.EXEC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Windows\SysWOW64\rundll32.exeC:\Users\Albert\AppData\Local\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Trend Micro... Read more

A:Black screen of death

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

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RELEVANCY SCORE 58.8

I have been able to sort this problem out but thought it might be beneficial to others who may have the same issue.
 
The issue I had was a black screen after logging into my profile on Windows 7. I could only see my desktop in safe mode.
I did several searches and found some resolutions on the internet that did not work. One of my colleagues suggested that I run combofix to see if that would resolve the issue. While setting up the combofix program to run (in safe mode) I got a message stating that I needed to turn off my anti virus software - avast. I could not find any instance of the program running in my task manager, so I removed the program completely and rebooted. Voila - the black screen problem was solved. I could see my desktop again. I have seen quite a lot of people having the same issue as I, so I hope this will help
 
Anyway I still ran the combofix, and the results are:

ComboFix 13-10-16.02 - normusic 17/10/2013 21:13:11.1.2 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.2010.912 [GMT 1:00]
Running from: E:\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\DealPly
c:\program files\DealPly\DealPlyIE.dll
c:\program files\DealPly\DealPlyIE64.dll
c:\program files\DealPly\DealPlyUpdate.exe
c:\program files\DealPly\DealPlyUpdate... Read more

A:Black Screen of Death

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===There are still issues to cover.Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number). Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depe... Read more

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RELEVANCY SCORE 58.8

I have an older dell latitude D610 laptop and recently went to turn it on and just as soon as the loading screen goes off it turns black with a cursor in the left hand top of the screen. That's all it does. On other computers i' ve had you could press F8 on the load screen and load windows from an earlier point but this one only has F2 and F12. I need help please
 

A:Black screen of death

The Dell Latitude D610 is a 2005-era laptop that came with Windows XP.

When was Windows 7 installed in it?

----------------------------------------------------------
 

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RELEVANCY SCORE 58.8

HI,

I am getting frequents black screen of deaths.

Very few times, what I see is Black screen while working on After effects or browsing internet or watching movies, today I got 2 black screen while playing multilayer MW3 and even on Batman.

What it does?
The screen goes black and CPU is running. Keyboard lights goes off.
1 in 10 times I see that whole system gets restarted again.

Graphic driver is latest updated.
CPU temp are 30-34 C idle and 45 C while playing games
Mobo temps around 38 C normal, 50 while playing games.
RAM are okay in MemTest.

I recently tested my system with Performance test with all test and it shows result as 2022.4
http://s29.postimg.org/icsp0avav/Untitled.png


What can be the issue of black screens?

I checked my CPU it has black lines.. See images.
I tried to rub it with cloth and it was getting off, is that dust? Will that effect? If yes, then how can I clean it in a better way? Is this CPU is issue?

http://s28.postimg.org/74qwvz9h9/DSC_0003.jpg
http://s28.postimg.org/eainyfikd/DSC_0007.jpg


My system specs:
Mobo: ASUS M4A88T-M
CPU: AMD Phenom II X6 1090T BE
CPU Cooler: CM Hyper 212 EVO
GPU: EVGA GeForce GTX 560 Ti DS Superclocked
PSU: Seasonic Gold X 650W
2 HDD
12gigs RAM

Dump files:
http://1drv.ms/1nL0qVj

A:Black screen of death :( Help!

This could be caused by a power related problem.

This could be the power supply - power levels dropping below the minimum requirement.
Do you have a multimeter you can use?

This could be a motherboard problem - one part of the Power Logic Circuit that is malfunctioning.
Check all you cables from power supply to motherboard for positive connection.
A test: unplug the lead from your computer case power switch and reset switch from the motherboard and run it without those for a while. You can start the PC by briefly touching the 2 leads on the power switch pins with a screwdriver.

This could be a problem with a failing component - causing a short circuit that resets the system.
The most likely suspect is the video card, only because the symptoms happen during video tasks.
The quickest and easiest way to diagnose or eliminate the graphics card from the equation is to borrow a known good card and test the system with that.
But it could be any other attached component too.

The black marks on the processor pins looks like corrosion, but that could be normal, especially on an older motherboard. The key is if the pins are relatively smooth it is OK, but if the corrosion creates a raised surface, or can flake off, then it can become a problem.

As always, the more information you can give on what the system is doing when these problems happen the better we can understand what is happening. And telling us the results of the tests above can help narrow down the possible causes.

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RELEVANCY SCORE 58.8

Hey, I have a Compaq Presario CQG1 and am using Windows Vista. Two days ago I deleted a couple of files for games I used to have installed on my laptop but have uninstalled, these files were in the program files folder (I mention this because I initially worried this might have been the cause). When I turned off the computer 15 windows updates were automatically installed, the windows updates that occasionally come up on vista.
The next morning when I started up my laptop I had a black screen rather than the log on screen, I restarted it and used system restore which did the restore where it starts it up in the last known working condition or whatever. It then started up properly and quickly. I had to reinstall the updates but afterwards it started up fine again so I thought it was sorted.
However whenever I turn on my laptop now it goes to the black screen and I have to restart it, or wait for ages. I also got a malware virus but my security software noticed it and got rid of it and I am currently running a whole computer scan to see if I have any others. The last time I turned my laptop on I had to restart it twice before the log on screen popped up in normal time. Does anyone know what may have caused this and how I can fix it? I will take it to a local computer shop if I don't find a fix but it would be nice to sort it myself if I can
 

A:Black Screen of Death

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RELEVANCY SCORE 58.8

I have a Windows Vista SP1 64-bit with 8GB RAM and 2 ATi Radeon 3850's CrossFireX; Anyways, I have a program called System Mechanics, you've all probably heard of it before, it's a great program for cleaning up your hard drive and defragging your memory. However, I ran it last night and told the program to automatically restart the computer when it was finished, after it finished and restarted I was greeted with the atrocious Black Screen of Death with a Cursor though it isn't blinking and I can move it freely, however there's nothing I can do with it considering the bottom task-bar is nonexistent and the entire screen is black.

I've tried some of the solutions, I can't even do the CTRL+ALT+DELETE to get into the Task Manager and manually start explorer.exe; Help me please. The only sort of reaction I can get from the system is to get Stick Keys to pop-up when I hit the shift-key five times. I am very confused. I have no external Hard Drives hooked up to it and there are no thumb-drives connected via USB either. I'm a thoroughly stumped here. Please help me.
 

A:Black Screen of Death

Hi and welcome,
Can you at least boot in to Safe Mode as described here: http://windows.microsoft.com/en-GB/windows-vista/Start-your-computer-in-safe-mode ? Someone may then be able to try to help you further.

Unfortunately it's too late for now to tell you that reg cleaners/boosters are not well thought of here at TSG, but for the future here's why: http://library.techguy.org/wiki/Registry_Cleaners
 

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