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Precision M4800 HDMI no audio - share your experience

Q: Precision M4800 HDMI no audio - share your experience

Hi all Precision M4800 owners,
I'm looking for anyone who can share their experience with hooking this machine up to a TV over HDMI: are you able to transmit audio?
I have an issue with mine where the system does not recognize that it is connected to an audio-capable device over HDMI (screenshot is with a device attached and displaying):

I've gone through the Dell drivers, drivers from Nvidia's site, A13 and A14 BIOSes and everything in the HDMI Audio FAQ that looked remotely relevant, as well as a discussion with Dell email support and got nowhere. After some time, I got a DisplayPort to HDMI adapter and now I have audio through the DP so the core problem has been worked around. With the DP adapter, Port 0 shows as connected and lists the TV. The problem, I believe, lies with the ports being treated as something they aren't:

The laptop has one DisplayPort, HDMI, VGA and the internal display, it doesn't have a second DisplayPort nor DVI output. The TV on HDMI seems to be treated as DVI, which doesn't support audio, so I guess it never seems to try sending it.
I'd like to get some corroborating evidence for a case to update the BIOS (where I think the problem lies, at least) so that I can use my HDMI port as an HDMI port. The most important data will be from anyone else using one of these machines that was made with the QHD (3840x2160) display, not the FHD (1920x1080) one. The QHD display uses the Nvidia chip for everything and the Intel IGP is disabled; most Dells run HDMI audio through the Intel chip which I why I think this one fell through the cracks.

RELEVANCY SCORE 200
Preferred Solution: Precision M4800 HDMI no audio - share your experience

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Precision M4800 HDMI no audio - share your experience

I have exactly the same issue. Did you find a solution apart from using the DP adapter?

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RELEVANCY SCORE 84.8

Hello,
I have a problem with audio output jack on the E-Port docking station with Precision M4800 using Windows 10.
I have an external speaker connected to E-Port, and when I boot Windows, everything works fine, sound plays through the external speaker. When I disconnect it, sound start to play through the laptop speakers, just as it should. But when I reconnect the external speaker back to E-Port, sound is still playing using the laptop speakers, and the whole Windows Audio system hangs. For example, when I click the Sound icon in system tray, the sound volume popup shows, but I can't change the volume there - the slider just doesn't move. I also can't open the Playback devices window, I can't start any other applications that play sound. If during this time I try to disable the Realtek audio device in Device Manager, the window just hangs and that's it. If I try to reboot the machine, it won't - it just hangs with a black screen (I tried to wait for it for at least 10 minutes).
It also often happens after docking or undocking the laptop.
This problem is reproducible on Windows 10 (build 1511, 1607 or 1703) and the latest Realtek audio driver for M4800 (A12).
I also checked this scenario in Windows 7 - everything works fine there using the same driver version, so the problem is observable only in Windows 10.

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RELEVANCY SCORE 70.8

Does the Precision M4800 with AMD Firepro M5100 and Club 3D CAC-1070 DP 1.2 to HDMI 2.0 adapter support [email protected]? Or is there another way to get this system to deliver [email protected] to displays?

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RELEVANCY SCORE 70.8

To start off, the M4800 looked to be a great workstation. The best in its class in terms of processor, RAM, Graphics et al. I read a lot of reviews and everyone who reviewed it said it was the best in its class. So I decided to order one and the ordering process went mostly well. The guy who confirmed the order failed to mention the Dell Advantage Program to me and so I didn't qualify for the 5% Gift Promotion. This fact I found out on the final page of my order form. After hours of talking and being on hold with Customer Service to somehow let me be eligible for the 5% back promotion, the best solution I was suggested was to return the order and reorder the same thing again. So I decided to do that and called the resolution department who were very understanding about the situation and gave me the 5% back offer instead of me doing the entire ordering process all over again. The entire process of getting the laptop to me was a tad bit slow. The manufacturing process took over 10 days and due to the holiday season, it only arrived on January 4, although I had ordered it on December 18.
But the delivery wasn't in any way the main problem. The first thing I saw on the screen when I turned on the laptop said that the 180W AC adapter was not a compatible power supply for the laptop. It said that it wasn't the optimum adapter for the system although it would still work. Now I couldn't have changed the adapter even if I wanted to while ordering it... Read more

A:Precision M4800 disappointment

serious quality issues with M4800;s in our office.   ours are new in 2014 and obviously they haven't stabilized the problems...  charger issues, motherboards that die, black screen upon close/opening the lid, yada yada yada

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RELEVANCY SCORE 70

When my computer restarts the touchpad (that I keep turned off as I use a mouse) keeps turning itself back on. This is a recent problem in the past 4 months. Previously I could use the Fn F5 key and keep the touch pad off. Now the Fn F5 key no longer seems to control the touch pad and I have to go into the control panel every time my computer restarts. This is becoming a problem.
I am still on Windows 7- is this the cause?
Something else?
Please advise.

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RELEVANCY SCORE 70

hi ..
Now workstation m4800 not available on the Dell site , but  still some stores selling new m4800 ( ebay , amazon .... ) ,  & after  i use INSPIRON 7520 R15 since 2013 , i plan to get one  new m4800  ... i want help by brief explanation in my 4 point .......
What are the specifications of building and materials ( structure ) ?
What are the specifications of keyboard ? dose it  fluid Resistant ?
Do m4800 have  the bending screen ( flex screen ) ?
How long is the battery used ?

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RELEVANCY SCORE 70

Hi everyone,
Now I have a Samsung 256GB SSD with Windows 10 and I would like to buy a mSata SSD.
Can I install Windows 7 to mSata SSD?

Thanks a lot!

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RELEVANCY SCORE 70

Suddenly my Precision M4800 has no sound when any headphones/earbuds are plugged in.  To be clear the headphones all work, sound play correctly through the laptop speakers, and when headphones are plug the computer seems to recognize that something in plugged into the audio jack, there is merely no sound.  I have also tried updating the Realtek Drivers, as well as uninstalling and re-installing them; nothing has changed.

A:Precision M4800: No headphone sound

Okay, I actually managed to fix the problem myself with a system restore to before the last windows update, followed by re-installing the last windows update.

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RELEVANCY SCORE 69.2

Sometime last week I tried to use my Bluetooth headset with my Dell M4800, which had been working prior to last week.  For whatever reason the headset would show in the device list, but the headset and laptop would not connect.  I did some digging and found out that the Bluetooth services will no longer start.  This includes Bluetooth Device Monitor, Bluetooth Media Service, and Bluetooth OBEX Service.  The start service eventually reports error 1053 for all of the mentioned services.
I tried to update the driver software thinking this would fix the problem.  I downloaded the latest Intel driver (Network_Driver_G8TGC_WN32_19.0.1601.584_A11) from the Dell driver update page.  When I try to install the Driver, it gets about halfway through and reports an error - "There is a problem with the Windows Installer package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor."  At this point, the driver install rolls back and ends.  If I try to uninstall the old driver I get the same error.
I suspect that maybe a Windows Update caused this problem, but I cannot say for sure.  I did apply some updates last week, but I don't have a clear timeline when Bluetooth quit working because I don't use it every day.

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RELEVANCY SCORE 69.2

Hello, I have a Dell Precision M4800, i7-4940MX that came with 8GB of Samsung memory.  I have installed a Samsung 850 Pro 1TB SSD in the SATA, and a Samsung 840 EVO 1TB in the mSATA slot.  I am running BIOS version A13.  I have disabled the Intel HD Graphics in the BIOS so it only uses the Nvidia Quadro K2100M.  Everything was working fine.
I wanted to upgrade to 32GB memory so I bought 2 Patriot Viper 2x8GB kit.  Model: PV316G160LC9SK.  Each SODIMM module is supposed to be 8GB PC3-12800 1600MHz 1.35V 9-9-9-24.
When I remove the Samsung memory and install the Patriot Viper memory in all 4 slots or just 2 slots, the computer doesn't boot and I receive the LED blink code "No memory modules are installed/detected"
However, if I leave the Samsung memory in two of the slots and at the same time install two of the Patriot memory in the other two slots, the computer will boot.  BIOS will show 24GB however it shows the speed of 1333 instead of 1600.  If I remove the Samsung memory, once again it will not boot with the Patriot memory alone. 
Why is the Patriot memory not recognized by itself and why can't I boot from it?
I looked at the Patriot Memory with the program CPU-Z. The timing tables shows JEDEC#3, JEDEC#4, JEDEC#5, XMP-1600.  All voltages say 1.35V
Why is there no memory settings or XMP setting in the BIOS?  Why would Dell offer me an unlocked ... Read more

A:Dell Precision M4800 Memory not detected.

Hi Zak00,
Thanks for posting in the Dell Community Forum.
Just wondered if you've had the chance to read this article?  There is some good information there about how to choose memory for the M4800.
Regards,Robert

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RELEVANCY SCORE 69.2

After a19 bios update, if laptop is powered down and then powered up without disconnecting the power supply, the 4 cores exhibit high use, speed, and temp even in idle and do not reduce over time.  If the power supply is disconnected for at least 45 seconds prior to startup and then connected, laptop powers up to normal idle of 798mhz core speed and 42C-ish cores temp with little core load.  Have repeated this behavior 20 times. 
Precision m4800 I7-4800MQ cpu, 16gigs memory, 64bit Win7 Pro, Mushkin Reactor 1 TB SSD. No overclocking

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RELEVANCY SCORE 69.2

When I charge my laptop it works very slow, fps in games 10-25. Now I`m doing Dell video tests the temperature of video processor is 40 C, fps when charger plugged in is 32, battery use fps is 100..  
When I use battery energy it works super fast and fps 100 and more.

Please help me!

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RELEVANCY SCORE 69.2

I have a real stumper.  The power button does not function.  Will not turn on the laptop. I set the bios to power on with A/C, so I can get it to power on by unplugging and replugging the power cord.    When Window has power switch set  to sleep or to shut down -- it does not.  Holding the power switch down will not shutdown the laptop. 
I installed the latest bios from the support pages.  I replaced the CMOS battery.  I replaced the power switch. While I had it opened up I checked for loose connections, debris, dirt, etc.   At least to the point I had access (I did not open beyond removing the palm rest to get to the power switch).
Everything else on the laptop seems to work just fine.  Not sure what to do next with this.  Sad part is this started about 4 weeks after the Dell service expired. 

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RELEVANCY SCORE 69.2

Hello reader/support,
I'm a proud user of an M4800, but the constant fan noise bothers me a lot. I ordered it wit win7 but almost directly switched to win 8.1.
What I already discovered:  In the event viewer I experienced a lot of MSI error events (every 11 seconds) .
 Event filter with query "SELECT * FROM __InstanceOperationEvent WITHIN 10 WHERE (TargetInstance ISA 'Msvm_ExternalEthernetPort') OR (TargetInstance ISA 'Msvm_VmLANEndpoint') OR (TargetInstance ISA 'Msvm_SyntheticEthernetPort') OR (TargetInstance ISA 'Msvm_ComputerSystem') OR (TargetInstance ISA 'Msvm_VLANEndpointSettingData')" could not be reactivated in namespace "//./root/virtualization" because of error 0x80041010. Events cannot be delivered through this filter until the problem is corrected.
If I stop the Intel(R) PROSet Monitoring Service these events stop, but I wonder if the performance of network devices is not affected negatively:
The Intel(R) PROSet Monitoring Service actively monitors changes to the system and updates affected network devices to keep them running in optimal condition.  Stopping this service may negatively affect the performance of the network devices on the system.
Nevertheless after this action CPU usage has dropped, but still too much fan noise while the system does nothing ;o(
I contacted support and they adviced me to reinstall with win7, but that is no option for me for the moment.
My p... Read more

A:M4800 Precision - Fan noise without substantial load

Hi,

I have the same problem. m4800 with win8.1 (needed to support the qhd screen). The fan is always on. Even if I just start the computer, no programs running, energy settings are on "Quiet". CPU load is 1-2 %, CPU temp around 35 degrees C.
I have BIOS vA06.

It is very annoying to work with this constant background noise level, are there any suggestions or should I send this noise-machine straight back to dell ?

S.

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RELEVANCY SCORE 69.2

Hi, I am a bit frustrating because I install a clear win 10 64bit pro in my precision and now I dont have the maxx audio , the control panel is gone. 
I installed a couple of driver from the driver suppport dell website and nothing happend. In fact I unistall using administrator is the tag  sound, game.. I remove the realtek driver and intalled another one.. always the same.. in fact reboot for a lot of time.. 
Any one have this problems__
thanks in advance

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RELEVANCY SCORE 69.2

Hi,

I have a Dell Precision M4800 with Windows 10 operating system.
I got many times, random bleu screen with bcmwl63a.sys problemcode (System_Thread_Exception_Not_handled)
Could you help me what is the solution?

THANKS!

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RELEVANCY SCORE 68.4

About two years ago I purchased a Precision M4800 laptop and up until a week ago its LCD monitor has been fine.  However, since then a small cluster of darkened pixels has appeared at the center of the screen.  They are however, neither dead nor stuck pixels, as they change color depending on the background, appearing grey against white, dark blue against blue etc.  Just to be certain i ran monitor test, sure enough the discoloration remained with each solid color background, appearing as a darkened pixelated smudge.  To be clear this is not a scratch or stain, as when i look at the cluster close up i can clearly see tiny darkened squares.  Also the discoloration is not uniform, some pixels are much darker than others, but all change color depending on the background.  Does anyone have idea what this is?

A:Precision M4800 laptop, Darkened (yet not dead) pixels

I'm bumping your post to the first page, hopefully someone help you with the problem.....

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RELEVANCY SCORE 68.4

My new Precision m4800 runs about 1 tenth the speed of similar notebooks we have.  Novabench gave it a score of 330 but a similar laptop I have scored 1050.  This looks like a bus issue. 
Everything that requires memory transfer is about 10 percent the speed of a similar laptop.
I used NovaBench to test how my new m4800 is 1 tenth the speed of my older Toshiba laptop.  My m4800 is a faster clock and more memory but still really really slow.
I have all the latest drivers form the Dell website installed
I think it is a bus driver memory driver thing.  Files copied to the same hard drive work at about 300 mb a second.  All other CPU, memory, and file transfer operations are 1 tenth the speed as measured by NovaBench   I also have the latest bios installed 

SOLVED The power supply to my docking station was not the right amperage for this laptop. This put the memory in slow mode .
The power supply was from my previous laptop but I kept the same docking station. With a newer power supply 9 AMPS the problem went away immediately.

TRY THIS Run on battery and see if your laptop gets faster all of a sudden. Reboot to see the results.

A:Precision m4800 very slow compared to similar laptop

SOLVED

The power supply to my docking station was not the right amperage for this laptop. This put the memory in slow mode. The power supply was from my previous laptop but I kept the same docking station. With a newer power supply 9 AMPS the problem went away immediately. TRY THIS Run on battery and see if your laptop gets faster all of a sudden. Reboot to see the results.

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RELEVANCY SCORE 68.4

i Bought a  dell precision m4800 it came it windows 8 i updated it and now my wifi switch is not working it does'nt turmn off and now i can't turn the bluetooth on as well, it says that you need to turn on the wireless hardware but it is already on

A:Wifi switch not working Dell Precision M4800

Hi Shayashkar,

Have you checked first of all that the wireless switch is enabled on the right hand side? Also go in to the BIOS (F2 on startup) and check that the Wireless Switch is set to "ALL" and the Wireless Device Enable is set to "ALL"
If it is still not turning on, I'd suggest updating the Wireless Driver. Follow this link [View:] 
and choose Network and download the latest driver for your WLAN card. If you know the Service Tag enter that and it will list the drivers for your particular configuration. Let me know if the issue is resolved or if you are still having issues.

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RELEVANCY SCORE 68.4

Hi all,
I'm trying to get the 2  2K monitors working with the precision M4800.
Monitor 1 (M1) is connected via the display port cable & Monitor 2 (M2) is connected via the the dvi-d dual link cable.
Precision 4800  is docked with Dell E-Port replicator.
Precision M4800 has the following Display Adapters - Intel HD 4600 & nVidia Quadro K1100M
M1 shows 2560x1600, but the max resolution on M2 is 1920x1080.
How do I get both monitors to run at 2K resolutions?
This KB article describes the multiple monitor setup options, but it does not list the max resolutions supported for each option.
any help is appreciated.
thanks!

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RELEVANCY SCORE 68.4

Hello,
a question about the second mPCIe slot (half size). The M4800 have 3 mPCIe slots, 1 full size is used by a mSATA SSD or a WWAN device,  1 half size slot is used by the WLAN (BT) device. At this both slots are also the needed antenna devices. But ther is a second half size slot without antennas, and without the posibility to use a mSATA device. Which device can I add there?I have a WWAN and WLAN/BT device and can not add a mSATA.
Regards

A:Precision M4800 sec. mPCIe slot half size

I guess post is dead?Maybe my answer will help someone else in future.Well IMHO this slot is for Dell Data Encryption Accelerator Card.For hardware data encryption / decryption.But I don't know for sure and recently posted my own question.Some information can be found here

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RELEVANCY SCORE 67.6

At this moment I live and work in Ukraine.In this country I cant find any official DELL representative.So I decided to ask here.Two weeks ago I've purchased used (but in very good condition) Precision M4800.And now I have 2 questions about upgrade of my laptop.1. Can anyone give me a list of supported WWAN modules? Real experience is appreciated! I know about Sierra MC7355, but I think $250 is too much for official and original but outdated WWAN module.
2. I've discovered that my laptop support hardware data encryption. Can I purchase Dell Data Encryption Accelerator Card to enable this option in my laptop? I need hardware encryption / decryption.Any advice will be appreciated.Thank you!

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RELEVANCY SCORE 67.6

Lately, my Precision M4800 laptop (service tag:<Service tag removed>), has been suddenly, and unprompted, been shutting down if I move it, like say picking it up a few inches off the table.  A similar problem happens if the Laptop is bumped or moved slightly, such as if my elbow bumps into it, or a turn or push it a inch or so too quickly, the screen will freeze up, with a bunch of randomly blinking rectangular tears appearing all over the screen, not to mention that it crashes at the same time.  Otherwise the Laptop runs like normal, I notice no performance issues or overheating, just that it has become extremely motion sensitive, so that, unless it is on a perfectly flat and stable surface, there is a good chance, even just on my lap, the a small motion will cause it to crash.  The Laptop is still under Warranty.

A:Precision M4800 laptop: sudden shutdowns and freezes upon movement.

I'm having the same issue on a Latitude E7450.  Updated all drivers, ran all diagnostics.  No failures.  I'm thinking there has to be a cable not seated properly or something not connected as it should be.

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RELEVANCY SCORE 67.6

Hi!
I got my Precision M4800 and I'm really about it.
But! I dislike the touchpad for one reason : No option to enable one-finger scroll. I'm kinda "old school" with touchpad and I don't like using my the two-fingers scroll and all the "fancy " features and the touchpad software don't have this specific feature.I tried the old driver version (7.0), but it's not compatible with Windows 8.1.
I can see a lot of values in the regedit ( HKEY_LOCAL_MACHINE\SOFTWARE\Alps and HKEY_CURRENT_USER\Software\Alps ) but I don't know which one it can be,
Do you know if a generic ALPS drivers exist? Do you have a solution for this issue?
Thanks!

A:Enable one-finger scroll on Precision M4800 (ALPS touchpad)

Run the DellTPad.exe file in C:\Program Files\DellTPad.  This will give you an older interface which includes the one-finger scroll. 

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RELEVANCY SCORE 67.6

Hello,
I have a Precision M4800 with the FHD screen & nVIDIA Quadrop K1100M GPU. I wanted to find out the definitive answer about how many displays (external + mobile) I can use simultaneously and at what resolution. I'm coming from a Precision M4600 where I was limited to 2 simultaneous displays and I thought I'd read in my research that this M4800 system can handle more.
Specifically, I have a Dell 3007WFP display which as I understand it can handle a max resolution of 2560x1600, but only if using an active DVI-D Dual Link video adapter with a DVI-D Dual Link cable - otherwise it's 1920x1200, which I understand is the native resolution for my laptop display on the M4800. Since the M4800 doesn't have a DVI connector, I'm instead researching getting either an active DVI-D Dual Link to DisplayPort cable or a DVI-D Dual Link to HDMI cable, which I'm hoping would allow me to display to the 3007WFP at its max resolution of 2560x1600. Can anyone confirm or deny this, and whether the HDMI or DisplayPort is advisable for this? An active adapter/cable is a pricier thing than a passive one so I want to make sure I'm barking up the right tree.
Once I get this situation resolved for the 3007WFP connecting to my M4800, I'd like to know if it's possible for me to connect a second external display, the Alienware AW2310, which has a max resolution of 1920x1080, and in order to display it at max resolution, which connector is advisable (given that I... Read more

A:Clarification about multiple displays, resolutions & connectors for Precision M4800

^bump^
Would really love to know...

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RELEVANCY SCORE 67.2

Hi ,
I had just bought a brand new dell precision m4800 laptop with the following specifications:

Smartcard Reader Base (Non FIPS) for HD/FHD/UHD Panel
1 Intel Core i7-4810MQ Processor (Quad Core 2.80GHz, 3.80GHz Turbo, 6MB 47W, w/HD Graphics 4600)
Energy Star, M4800
1 15.6 inch UltraSharp IGZO UHD (3840x2160) 100% Color Gamut LED-backlit with Premium Panel
32GB (4x8GB) 1600MHz DDR3L
1 256GB Solid State Drive Full Mini Card
1 2nd 1TB 2.5 inch SATA (7200 Rpm) Hard Drive, OptiPlex
1 No Extra Internal Hard Drives(Media Bay)
AMD FirePro M5100 w/2GB GDDR5
1 Intel Dual Band Wireless-AC 7260 802.11ac/a/b/g/n 2x2 + Bluetooth 4.0 LE Half Mini Card
1 Intel Wireless 7260 Driver 
Internal English Backlit Dual Pointing Keyboard
1 Windows(R) 8.1 Pro (64Bit) English 
9-cell (97Wh) Lithium Ion battery with ExpressCharge 

Well the problem is that I keep running into random freezes/hangs for a short span of time while doing any process on this machine. This is severely interfering with my productivity and workflow.
Looking forward for all the support that I can get.

A:DELL precision m4800 freezes/hangs randomly for 5secs or so and recovers.

Hi Carrac1234,
Thanks for the post! Sounds like you could be experiencing the IRST/Management issues outlined in this article:
 
Precision Mobile Workstation M4800 or M6800 may intermittently lockup
http://www.dell.com/support/article/us/en/19/SLN291984/EN/
 
I’d suggest running through the troubleshooting outlined in the above article first but if the problem persists, check out the more comprehensive troubleshooting options here: http://www.dell.com/support/article/us/en/19/SLN265689/EN
 
Thanks,

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RELEVANCY SCORE 67.2

I recently bought a Dell Precision M4800 mobile workstation with a Nvidia Quadro K2100 GPU.
I am having issues on video playback - flickering and other lined artefacts towards the top of the display. This occurs during panned shots, rapidly changing images, etc. but this is supposed to be a super graphics card so there should be no problems.
I have tried playout on other monitors/projectors, all with same result. I thought at first there was an issue with the rendering of the video files I had produced from Avid Media Composer but I see the same artefacts on DVD playout and on video from Vimeo/Youtube.
Response from Dell ProSupport has been a little slow (they tell my I "only have basic support") so I'm posting the issue here in case anyone has had similar issues or knows a solution.
My guess is that the GPU is faulty, or perhaps the drivers (though I have checked if these are up to date, and they are).

A:Dell Precision M4800 Quadro K2100 graphics display problem

Ok. I experimented with different resolutions, particularly the native resolution for the laptop monitor of 3200x1800 (I had it a t 1920x1080 so that I am able to read text - Windows hasn't resolved the scaling issue for these new hi res monitors)... Still the same artefacts during playback, although DVD playback on the Laptop monitor was improved.

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RELEVANCY SCORE 66.4

Mostly this is looking for feedback from other users, and to allow Dell to see there is a problem if others have the same issues.
Just a little note about this computer :

It was purchased with a FirePro 5100m, which had all sorts of lag, issues, and perpetually broken drivers (such as ones from dell failed to allow you to set global power profiles and so on)
hinges were poping/creaking from day one the first time I opened the lid. GPU and CPU fans scraped from day one. Hinges have been replaced 2x in 2 years now. GPU/CPU fans have been replaced once as well.

the hinge thing really bothers me as the replacement set from last time is popping again, and I use the laptop docked most of the time. Id say I open the lid at most 2x a week. Dell claims there is no issue, and put out a PSA post about it that they don't cover it, indicating to me they know there is an issue. But since they switched from spring loaded barrel hinges to these *** pressed together friction sleeves they have had wobble, binding, and are just <cheap> junk I don't expect in my thousand dollar + workstation laptop.
after fighting it for nearly a year I was sent a replacement FirePro 5100m, which did the same things. A Quadro k2100m was also dispatched at the time because I was afraid it was an AMD card based issue due to the number of posts here about it.
This Quadro Card did not receive any driver updates for about 2 years, putting it well behind in some cad software, and because i do play ga... Read more

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RELEVANCY SCORE 64.8

I just got a new work laptop Precision M4800 and it has the FirePro M5100 4k video card. I am having issues with it where it stops refreshing. The reason I know this is the problem is because if I run 2 DP monitors + laptop screen, my mouse cursor will freeze on the laptop screen and if I keep moving the mouse left I now have a mouse cursor that is moving and then the one on the laptop screen is frozen and then it vanishes. I tried multiple drivers from Dell and AMD and still having the same issue. Not sure what else I could try. If I run the laptop standalone without any other monitors it just looks like the mouse/keyboard stop working and then all of the sudden it starts working.

SPECS:
Operating System Windows 10 Pro 64-bit
CPU Intel Core i7 4800MQ @ 2.70GHz 41 °C Haswell 22nm Technology
RAM 32.0GB Dual-Channel DDR3 @ 771MHz (11-11-11-28)
Motherboard Dell Inc. 25 °C
Graphics Standard Monitor ([email protected]) Standard Monitor ([email protected]) Standard Monitor ([email protected]) 2048MB ATI AMD FirePro M5100 FireGL V (Dell) 49 °C
Storage 465GB Samsung SSD 840 EVO 500GB (SSD) 40 °C 465GB Samsung SSD 840 EVO 500GB mSATA (SSD) 36 °C 100MB ASMT109x - Config SCSI Disk Device (USB (SATA))
Optical Drives HL-DT-ST DVD+-RW GS40N
Audio AMD High Definition Audio Device

A:Dell Precision M4800 laptop screen stops refreshing randomly - FirePro M5100 - Win10

Any ideas?

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RELEVANCY SCORE 61.6

Hello,
I'm glad that the Windows 10 drivers for Dell Precision M4800 have been out. Unfortunately when executing different installer files, I've always got "The update installer operation is unsuccessful". Below is an example of the log files.
Any ideas please?
Thank you in advance!

[08/02/15 19:24:29] Update Package Execution Started[08/02/15 19:24:29] Original command line: "D:\Software\drivers\Windows 10\Video_Driver_DC3V0_WN32_15.200.1045_A00.EXE" [08/02/15 19:24:29] DUP Framework EXE Version: 3.3.1.70[08/02/15 19:24:29] DUP Release: DC3V0A00[08/02/15 19:24:29] Intializing framework...[08/02/15 19:24:29] logo.png[08/02/15 19:24:33] User Command: attended[08/02/15 19:24:33] DUP Capabilities Value: 39845887 (0x25FFFFF)[08/02/15 19:24:33] DUP Vendor Software Version: 15.200.1045[08/02/15 19:24:33] Local System/Model Compatible with this Package? Yes[08/02/15 19:24:34] Local System OS Version: 10.0.0.0[08/02/15 19:24:34] OS Compatible with this Package? Yes[08/02/15 19:24:34] Local System OS Language: EN[08/02/15 19:24:34] Language Compatible with this Package? Yes[08/02/15 19:24:34] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\VIDEO_~1.104\miniunz.exe[08/02/15 19:24:34] Extraction-arguments: -x D:\Software\drivers\Windows 10\VIDEO_~1.EXE -o -d C:\PROGRA~3\dell\drivers\VIDEO_~1.104[08/02/15 19:24:34] Extraction-GetExitCode: 1[08/02/15 19:24:34] Identified Behavior : attended[08/02/15 19:24:34] Temporary payload log file name: C:\Pro... Read more

A:"The update installer operation is unsuccessful" - Windows 10 on Precision M4800

I'm having the same issue when trying to install a Video Driver on OptiPlex 9020:

[11/15/15 11:31:43] Update Package Execution Started[11/15/15 11:31:43] Original command line: "J:\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.EXE" [11/15/15 11:31:43] DUP Framework EXE Version: 3.3.0.66[11/15/15 11:31:43] DUP Release: GXPVYA16[11/15/15 11:31:43] Intializing framework...[11/15/15 11:31:43] logo.png[11/15/15 11:31:44] User Command: attended[11/15/15 11:31:44] DUP Capabilities Value: 8388607 (0x7FFFFF)[11/15/15 11:31:44] DUP Vendor Software Version: 10.18.14.4170[11/15/15 11:31:45] System ID: 05A4[11/15/15 11:31:45] System model description: OptiPlex 9020[11/15/15 11:31:45] Match found: 9020 (05A4)[11/15/15 11:31:45] Local System/Model Compatible with this Package? Yes[11/15/15 11:31:45] Local System OS Version: 6.1.1.0[11/15/15 11:31:45] OS Compatible with this Package? Yes[11/15/15 11:31:45] Local System OS Language: EN[11/15/15 11:31:45] Language Compatible with this Package? Yes[11/15/15 11:31:46] Identified Behavior : attended[11/15/15 11:31:46] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUP8CF9.tmp[11/15/15 11:31:46] Translated Command Line : setup.exe /report "C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUP8CF9.tmp"[11/15/15 11:31:46] Path : C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16[11/15/15 11:31:46] Identified Behavior : attended[11... Read more

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RELEVANCY SCORE 61.6

I recently puchased a new M4800 with an i7 quad, and a Firepro m5100 GPU. So far i have been rather satisfied with the purchase as it does everything i need it to do. However there are some quirks that are preventing it from being 100% :
When I run the descrete only card, the windows 7 log in has lag such that unless i move the cursor the screen does not update : you can type things in and no ****** symbols display in the password box. If you move the mouse constantly when you type the ***** does display in real time ? its a really odd sort of lag i have never experianced before in my life.
This does not happen with the integrated card. HOWEVER, the computer will not dynamically switch between the Intel and the AMD gpu (amd Enduro/ power express) as advirtized. When running in switchable graphics mode the global settings dropdowns are 100% blank in the CCC panel.
If you set it manually per application basis : it either does one of two things :
1) most games seem to launch fine, though monitoring it with RTSS indicates its running on the intel HD GPU, and the performance decreases substantially in reflection of this...
or 2) launching professional software like Cheif Archetect x6, or SolidWorks2014 causes the display to hang, fans to cut off and the computer wont do anything till a hard reboot via the power button.
*I have dissabled the inegrated GPU in bios and only run the AMD card as a work around. Is there a fix for this other than to ignore the Intel card ? Googling ... Read more

A:Precision M4800 : Input lag at log in, Switchable graphics not functioning, GPU fan "chirping" when it starts up.

My personal experience was a long and trying one.  First they sent a tech to replace the graphics card with another Firepro.  Did not make a difference.  Then they had tech replace motherboard.  No difference.  So I insisted on a new m4800 with the nVidia processor.  That's how I got mine.  BUT, I would think if you pushed, maybe they could send a tech to switch out your graphics card.  Or at least send you a different model (for which you will obviously need a different driver) and then you could install or take to a repair tech.
For what it's worth, Dell knows they have an issue with this hardware configuration and I was told they had elevated the issue to their senior engineers.

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RELEVANCY SCORE 61.2

Problem: Blue Screeen BSOD while running torrents computer will shut off repeatedly after 10 minutes while torrents are running. Very fustrating and this is a new install so im thinking of just going back to Win7 if anything.  Have tried multiple drivers. and little things on other forums.  I think the stock driver im useing now is working the longest. System: M4800 i7-M4800MQ 32GB K2100MBIOS:A18 Windows 10 Pro 64X All Current Drivers Except Network CardDell 1550 2x2  Broadcom DEV_43B1 / Dell 1550 2x2 BT 4.0BSOD Errors:BCMWL63A.SYSMemory ManagementSystem_thread_exception_not_handeled BCMWL63a.sysAlong with others errors but these are the most prominent.Tried:SFC /Scannow Multiple passes ( reported errors wont fix all)logs refer to file ownership errors?DISM No ErrorsMemtest 3 passes shows 0 ErrorsTried All 4 Wireless Drives from DellA00 5/14/2015A01 7/7/2015 7.35.290.0A02 9/30/2015A03 12/1/2015Roll Back Driver 6/30/2013 6.30.223.256

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RELEVANCY SCORE 59.6

Have to say this workstation is giving me some problems so far that are fundamentally slowing down my work process.
Disk Access at 100% - I realize this has a lot to do with Windows 10 and my slower drive but it gets bogged down so that the mouse stutters in movement and things almost stop. Had to search high and low across the internet for strange little tweaks and things to turn off to get it not do it as much. Everything from turning off notifications to manually setting the page file size.
Intel HD Graphics - Crashes all the time freezing the screen. This is with the latest BIOS and driver updates (on beta 4444 just to see if it helped). Black squares appear in browser windows and in my VMware virtual machines. Since I am back and forth between browsers and VMs and email, I get this crash a lot. Which I could just switch to using the AMD graphics card that could handle everything without issue but it seems this may be architecturally impossible which seems to be a bad choice for a system that is supposed to be this powerful and forward thinking.

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RELEVANCY SCORE 58

Dell is not supporting installation of Windows 10 on the M6600 (it does on the M6700 and M6800) but Microsoft's Windows 10 tool was reporting the PC would be compatible, so...
I'm sure Dell doesn't recommend this but...
1) I created with Windows 7 a backup of my C: drive and created a system recovery disk, so I could go back to Win 7 if I wanted.
2) Installed the free Windows 10 upgrade choosing to "Install on This PC" over the existing operating system.
3) The install came up OK with the PC working, but not without a nasty surprise with my HP Printer driver for a LaserJet MFP175nw printer, which not only was not working, but also was not corrupted in my Windows control panel. If I tried to run any HP printer app, or delete the driver in Control Panel, etc. a Windows 10 error screen appeared saying the Administrator blocked uninstalling or running it because it wasn't safe (no signature). Of course, I was logged in as the Window Admin so there's was no way to uninstall the old Windows 7 printer drivers. HP Support confirmed they would have no solution except to recommend I do clean install of Windows 10.
Suggestion: delete any HP printer drivers before trying a Windows 10 upgrade.
FYI, when you upgrade Win 10 over Win 7, you within the next 30 days have an option to revert back to Windows 7 -- it saves a recovery version on your C: drive in a Windows Old folder, but after 30 days will auto delete that altogether.
But rather than go back to W... Read more

A:Experience Installing Windows 10 on M6600 Precision Mobile Workstation

Day two, things going smoothly with Win 10 on the M6600. 
Got around the lack of an HP Printer Driver by using Google Cloud Print, which let's me install a Google driver in Windows 10 and then print to the cloud, and from there, it communicates via internet to my HP Printer which on my local wireless network, using HP's EPrint which is compatible with Google Cloud Print. (Had to turn on Web Services on the printer and register the printer with HP Eprint.)
My nVidia driver for graphics was installed by Win 10 automatically, but that did not install the nVidia app in control panel, so I downloaded a Windows 10 version of my nVidia driver for my Quadro 3000M display adapter, and that installed fine and is working as expected. Now I have the nVidia program to tweak adjustments.

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RELEVANCY SCORE 58

http://hcidesign.com/freespell/ is the download link.

Attempting to use this freeware I got into more messes than I care to remember. Yet I sense it is authentic. I installed it and uninstalled it several times. Only once was I able to see a document I had created in a DOS window with errors highlighted.

It maybe that the misuse of such a piece of software will make one think HijackThis, Anti-Virus Grisoft, Lavasoft etc. etc. I ran them all. No negatives. I lost my active desktop, My shortcut icons led to the wrong places. Freezes happened. It seemed like mayhem.

If anyone uses, or attempted to use this freeware, I surely would like to hear from you. There again, if you have knowledge and confidence, perhaps you would try it out and post back.

Thanks.
 

A:Has Anyone Experience to Share re: Freespell?

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RELEVANCY SCORE 56

I need to know if anyone here has had experience with an HDMI cable 35- to 40-feet long. To be clear, I would like to hear from those who have seen one in use or actually used one and would like to hear about the quality of the image.

The quality of the image in my intended application does not to be very high. It is a computer set up as a surveillance system. The surveillance system has its own monitor; but I need a second monitor in another room and a 40-foot cable will do it. The the second monitor could be moved five feet closer if necessary. The second "monitor" is actually an LCD TV dedicated to this purpose only.
 

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RELEVANCY SCORE 55.6

free storage :
4Shared 15 GB
Google Drive 15GB
Copy 15GB increased with referrals, 5 GB more by downloading the desktop or mobile app
adrive.com 50 GB; 2GB Individual File Size Limit
MEGA 50GB; no file size limits
OziBox 100GB
SurDoc 100GB; 2 MB file size limit; view and annotate 30 documents per month; 10GB per referral
shared.com 100GB
files.com unlimited storage?
BuddyBackup unlimited storage?
Hostr unlimited storage; 20MB file limit upload 15 files per day for free
filecanyon.com unlimited storage; file size up to 200MB

(Statistics given apply only to free versions of their services)

Please tell about good and bad experiences with these and other free backup services. What is easy to use? What will be good for keeping current with the changes made in your data? Which options are light or heavy on your system?

Please correct any not current info above and give as much information as you can on restrictions such as file/folder size limits with various options.

Also very welcome are suggestions for the best software to automate these kinds of things.

And yes, I will be getting an external hard drive as well! Therefore I don't want to pay for this.
 

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RELEVANCY SCORE 54.8

Just bought a Yoga 920 with the intent to use it with 2 Monitors. After days of searching, I could not find a simple solution without spending a few hundreds. Even so, it may not work. Still searching, and any help would be most appreciated. Meanwhile, I need Ethernet and SD card reader. The product that had many customers' approvals is this USB C Hub, Sinstar 8 in 1 Aluminum Multi Port Adapter https://www.amazon.com/gp/product/B073VJJJMS/ref=ox_sc_act_title_1?smid=A19E4KABC2FKRR&psc=1Has anybody used this Hub ? How does it work with the Yoga 920 ?Thanks 

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RELEVANCY SCORE 54.4

Hey everyone,

I recently upgraded to Windows 7 (Build 7100) from Vista (32 bit) and am having trouble getting audio from my HDMI out port.

I am using the Mobile Intel 965 Express Chipset and have upgraded to the latest available driver but still no luck.

I have attached a screen shot of my device manager and my sound devices with the HDMI plugged in - there is no option to select the HDMI as an audio device.

Any ideas?

Appreciate any help!

[IMG]file:///C:/Users/Peter/AppData/Local/Temp/moz-screenshot.png[/IMG][IMG]file:///C:/Users/Peter/AppData/Local/Temp/moz-screenshot-1.png[/IMG]

A:Windows 7 - HDMI out no audio - Intel HDMI audio

Try to set the SPDIF as the default audio device. That might work.

If it doesn't, try updating audio driver.

At last, as you said, your GPU driver is the last one, still, the problem might be right there. Usually, when the device manager shows the HDMI audio as functional and it still doesn't work, it's probably a GPU driver issue.

Try switching your GPU driver to older but stable versions.

On my case, nVidia drivers area always a pain in the *ss, so, when I successfully find a good and stable driver I stick with it for a long long time.

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RELEVANCY SCORE 54.4

Hi there

Brilliant little device for passing HDMI (less HDCP !!) plus RCA L, R Audio and 5.1 Optical Audio (SPDIF). Switchable audio pass thru,, 2Ch, 5.1 ch.
(Max HDMI input is 1080p so won't work for your 4K huge TV's though) - still an excellent little device for those who want to record from HDMI video.

(IMO the cheap ones are better than the expensive boxes as the expensive boxes don't strip HDCP from the HDMI output making some content not re-cordable with video capture devices or even software such as Audials).

AGPTEK HDMI converter. 21 EUR

AGPtek 1080P HDMI to HDMI Converter - Newegg.com

Audio quality more than good enough for games, movies etc. A really discerning audiophile might not be 100% satisfied - but it's not intended for Studio quality !!! More than good enough for me and I'm quite fussy.

Cheers
jimbo.

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RELEVANCY SCORE 54.4

Hi,
I have a Precision M6800 with Intel HD Graphics 4600 and AMD FirePro M6100 FireGL VI am running Windows 10 Professional x64
I have a problem when I connect a HDMI monitor, the system does not detect it.I have to shut down the laptop, and then restart with the monitor plugged in to be able to use it.
The monitor works fine anywhere else.
I have updated all the latest drivers and BIOS updates, but the problem persists.
What may be the cause of this?

A:Precision M6800 HDMI

Hi dirkieman,
Thank you for writing to Dell Community Forum.
Please update the BIOS, Chipset, Intel and then AMD graphics (in this sequence).
Can you check with the Display Connector as well?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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RELEVANCY SCORE 53.6

For Precision 5510 DELL laptop, I have built in HDMI, I have connected DELL 4K monitor which supports 4K/60Hz.
But I am not able to get 4K/60Hz when I connect directly (with no adapter .. just one external 4K monitor)
I would like to know the specs for the 5510 built in HDMI port for 4K resolution

A:Precision 5510, HDMI out resolutions?

The Precision 5510 has an HDMI 1.4 port. Other users are reporting 1920x1080 60Hz or 2560x1440 29Hz. Which specific Dell monitor model? In the laptop Control Panel- Display- Screen Resolution, what resolutions can you get at 60Hz? What resolutions can you get if you lower the Hz to 50, 40, 29, etc. ?

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RELEVANCY SCORE 53.2

Hello,
My goal is to connect three total monitors to my Precision 7510 laptop:

Two monitors via DisplayPort provided via the Thunderbolt 3 port
Single monitor via HDMI port

I only seem to be able to connect two external devices at a time. For example, I can get both DisplayPorts to work via the adapter below, but then the HDMI port doesn't display. I can plug in a single DisplayPort monitor via the same adapter and HDMI into the side of the laptop and it works. I plug in the 2nd DP (3rd monitor) and it doesn't come on. I have tried both with the laptop lid display enabled and disabled.
I have a the Intel HD 530 and NVIDIA Quadro M2000M. I have THIS Thunderbolt 3 to 2x DisplayPort adapter. The DP monitors support 1440p/165Hz but I've tried both at 1080p/60Hz, no change. All laptop firmware is up to date (per the Dell Command Update utility).
I know the Precision 7510 can work with three 1080p external monitors with the Dell E-Dock at work, but can it be supported in this "hybrid" configuration? Does anyone have any suggestions?
Thank you for your time!

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RELEVANCY SCORE 52.4

I'm trying to hook up my TV with my computer, and for the most part it's working. The video goes through and I get how to control it and everything. The only thing not working is the sound.

I'm using an HDMI to HDMI cable, and like I said the video is fine. Also, when the cable is plugged into my boyfriend's laptop, the sound comes out of the TV.

So this must mean the problem is with my computer specifically. Although, this computer is only a month old, so I wouldn't think anything is out of date.

I have no idea what's relevant, so I don't know what to post screenshots of, but I've read tons of other threads with the same issues but none of their solutions seem to work for me.

A:Realtek HDMI Output ATI HDMI Audio -Not Plugged In-

Info on your computer would help. We can only talk in generalites or suggestions without it. In most cases, if you have a full HDMI port with both audio and video, when you plug in an HDMI cable Windows changes the default audio playback device from the "Speakers" (your PC sound card) to "HDMI".

In your case the ATI (now called AMD) should be the device that is feeding the video and audio.

As your PC is only 1 month old, the PC vendor's tech support should be the ones to call since you haven't been able to find a solution to date.

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RELEVANCY SCORE 52.4

I have a 7720 coming next week with a Quadro P5000 Video card. I?m wondering if there?s anything special you need to do to ensure I?m getting P5000 capabilities on the miniDisplayPort and HDMI ports, rather than the integrated Intel graphics?

Thanks,

Wayne

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RELEVANCY SCORE 52.4

I have my Precision 5510 connected to a 4K TV via the built in HDMI port. I am using an HDMI 2.0 cable. I can only get 4K @ 30Hz.
Is this the max resolution for the HDMI port? 
If so, should I get an USB-C to HDMI dongle in order to get 4K @ 60Hz?
thanks! 
Muris

A:Precision 5510 unable to run 4K @ 60Hz via the HDMI port

Hi Muris Saab,Thanks for posting.I believe only HDMI 2.0 supports [email protected], and the laptop has (from what I've read) a 1.4 port, which is capped at 30 Hz for 4k.

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