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Unable to Shutdown or Hibernate Inspiron 15 5558

Q: Unable to Shutdown or Hibernate Inspiron 15 5558

Win 8.1
When I try to shut down the system using Windows Shutdown , the system returns to the windows login screen. I do not use the hard power switch as it has always caused improper shutdown. The system can sleep, but not shutdown or hibernate. This just occurred in the last week. A pop showing "Airplane Mode is On/off" in the Windows login screen and will toggle each time I try to shut down. I have tried shut off the laptop wifi, but this made no difference. There are two Event 1001, which I can post details if needed. These did not occur after all the no-shutdowns, just the latest.

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RELEVANCY SCORE 200
Preferred Solution: Unable to Shutdown or Hibernate Inspiron 15 5558

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 123.6

Specs for the system are Win 8.1, I7, 6GB ram, 1 TB HDD

When I try to shut down the system using Windows Shutdown , the system returns to the windows login screen. I do not use the hard power switch as it has always caused improper shutdown.

The system can sleep, but not shutdown or hibernate. This just occurred in the last week. A pop showing "Airplane Mode is On/off" in the Windows login screen and will toggle each time I try to shut down. I have tried shut off the laptop wifi, but this made no difference.

Event viewer shows two Event 1001

Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 156
P2: ffffe000e08f8010
P3: 1
P4: 2e
P5: fffff8004dc65230
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:

Attached files:
C:\Windows\LiveKernelReports\WinsockAFD\WinsockAFD-20161104-1129.dmp
C:\Users\Perry\AppData\Local\Temp\WER-393341718-0.sysdata.xml
C:\Users\Perry\AppData\Local\Temp\WER14F5.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_156_83c723d26ad56268d75ff7e75b439d2f20e45068_00000000_cab_1e061572


Analysis symbol:
Rechecking for solution: 0
Report Id: 980abcd2-a2a3-11e6-8350-34e6d781b465
Report Status: 0
Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 156
P2: ffffe000c6b49180
P3: 1
P4: 6f
P5: fffff800057ee230
P6: 6_3_9600
P7: 0_0
P8: 768_1
P9:
P10:

Attached files:
C... Read more

A:Unable to Shutdown or Hibernate Dell Inspiron Laptop 5558

Select a date just prior to this happening and do a System Restore.

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RELEVANCY SCORE 76

I get and the error message " Unknow Error "  when I try to install driver  CPU_Driver_0T8F9_WN32_10.0.22_A01.EXE.  .  I am running the installer as the Administrator and have disable my AV.  Let me know if I should paste a copy of the driver installation log file.

A:Inspiron 15 5558 Unable to Update CPU Driver

What operating system are you running?

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RELEVANCY SCORE 58.8

l have Dell inspiron 5558 on win8.1 SL
when l bought this laptop, the Back light keyboard  was working properly, but when i installed win10 it didn't work
and now i install win8.1 but also keyboard back light doesn't work !! and i haven't  Dell Quickset options in Mobility Center
i tried many times to set Keyboard illumination ON or DIM  in BOIS but it still not working!! plz help me
 

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RELEVANCY SCORE 58.8

Hi,

I was bought the above laptop as a present to replace my ancient Inspiron 1525 two weeks ago and since pretty much day one it has been rebooting randomly and displaying "whea_uncorrectable_error".

Machine runs Windows 10 (supplied with) and has not been fiddled with or messed about with in any way. I have updated all recommended Dell drivers including BIOS and Windows is fully up to date. I have not overclocked or adjusted the processor.

I must admit is rather dissapointing on a brand new machine as I really hoped it would just work without any issues and I want to use it for work purposes so it really needs to be reliable. 

A:whea_uncorrectable_error - Inspiron 5558

You might be experiencing a corrupt windows update. Please type troubleshooting control panel onto the (Cortana) search box, click on "View All", and then windows updates.You can click System Maintenance as well.

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RELEVANCY SCORE 58.8

Hi,

I recently bought a the 5558, roughly six or eight weeks ago; I have been very disappointed with the performance since day one. I do not use it often at the moment, and only for browsing and Office. 

I've tried all the 'tips' that I found through Google searches, plus Advanced Systemcare 8 to defrag and optimise, plus the Dell System Detect (No issues).
Programs often take a long time to load, if at all, especially Chrome. Downloads are painfully slow (e.g. 15 minutes for a 70kb .doc file) despite speedcheck showing a 4.9MBps rate. Chrome and Firefox both frequently stall and a popup offers me to 'kill' or 'wait' for the page. Also when opening file explorer, it can take fully 5 minutes to 'find' anything - even in near-empty folders. 
Any other ideas? Has anyone else had any similar issues?
The laptop did come preloaded with Windows 10 and I double checked the minimum requirements, there really shouldn't be any issues.

Thanks for any replies

A:Inspiron 15 5558 - very slow

Hi,
Thank you for writing to us!
This could be a hardware issue we would suggest to run complete diagnostics to check if there are any issues .
Kindly also private message the service tag of the system.
Thanks
Robin

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RELEVANCY SCORE 58.8

new dell  15 5558 arrived 3 days ago, only chargers to 85% trtied different charger, still charge to 80%

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RELEVANCY SCORE 58.8

Hello,
I have question about Power button. Is there some LED indication in Power button while labtop is in sleep mode..? I afraid that i have some wrong product, because my Power button not light at all.
Thanks for HELP

A:Dell Inspiron 15 (5558)

There is no power LED on the system -- other than the LED on the front edge of the system, which is a charging light.

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RELEVANCY SCORE 58.8

My HDD has failed, can I replace it with an SSD? If so, can I load Windows 7 on the new SSD? The original OS was Windows 8.1

A:inspiron 5558 harddrive

You can clean install Windows 10 Home or Windows 8.1 (Home)... There is no downgrade rights for Windows 8.1 (Home) and Windows 7 has reached end of sales. 
To replace the HDD with a SSD see your service manual:
http://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-15-5558-laptop_Service%20Manual_en-us.pdf 
http://uk.crucial.com/gbr/en/compatible-upgrade-for/Dell/inspiron-15-(5558) 
To Download and Clean Install Windows 10 RS1 see here:
http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/ 
https://www.youtube.com/playlist?list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr 

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RELEVANCY SCORE 58.8

hello,
Can I insert both a HDD and SSD to my laptop together?

A:Dell Inspiron 5558 SSD / HDD

No.  You can have only one drive in the system.

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RELEVANCY SCORE 58.8

All
I'm trying to install a new 480GB SSD in my Inspiron 5558 (came w/ Windows 10 installed on a 1TB HD). I made a USB recovery drive, swapped the disks, and booted from the recovery drive. Diagnostics finds the new SSD and says its OK. However, when I choose the Recovery option the process stalls at 37% completed and says "Failed to apply image". I have tried this with Secure boot on and off. Dell wants $$ to send me OS media for a clean install. Any suggestions?

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RELEVANCY SCORE 58.8

For some reason, I can't find any option about turning off my laptop touchpad. Do I have to download some extra program, or drivers or something? I would really like to know.. 

ID on Laptop GKV3Q32

A:Dell Inspiron 5558

You can disable touchpad from Mobility Center or in device Manager. To disable in Mobility Center: At the left bottom of taskbar, right click windows icon, and then Mobility Center.

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RELEVANCY SCORE 58.4

Good evening all!
I just got my dell inspiron 5558 in the mail today. Loving it so far, but have a question about the touch pad. On my old laptop I was able to "scroll" through pages using the touch pad. I haven't been able to figure out how to do that with this new laptop. I'm stuck using the actual webpage's scroll bar. I will eventually be getting a wireless mouse, but want to learn how to scroll for the times I won't have mouse with me.
Thanks in advance!Marly

A:Dell Inspiron 5558 TouchPad

so don't worry i will fix it to you
first go to this location press this link and follow the steps and get synaptics 19.0.5.2 (even windows 8.1)
follow the steps and here a video
and you will get happyyy 

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RELEVANCY SCORE 58.4

Hello,
I need a new battery for my Inspiron 5558. Dell's support page suggests two models: 451-BBUD and 453-BBBR. What are the differences between them other than the price?

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RELEVANCY SCORE 58.4

I have a DELL 15.6" Inspiron 5558 (seria 5000), HD, Procesor Intel® Core™ i3-5005U (3M Cache, 2.00 GHz), 4GB, 1TB, GMA HD 5500 and I want to know if this temperatures are normaly in browsing ?

A:Dell Inspiron 5558 temperatures

- Yes, these temperatures are quite normal. Nothing to worry about.

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RELEVANCY SCORE 58.4

Whenever i start the windows 10 upgrade it downloads and every step goes fine till the installation,when it is installing windows,everytime it closes with Blue Screen Of Death and this happens at random % at installing not at any constant % but happening everytime...Please help me getting this issue fixed .....I am very much frustrated at this.....

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RELEVANCY SCORE 58.4

Whenever i start the windows 10 upgrade it downloads and every step goes fine till the installation,when it is installing windows,everytime it closes with Blue Screen Of Death and this happens at random % at installing not at any constant % but happening everytime...Please help me getting this issue fixed .....I am very much frustrated at this.....

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RELEVANCY SCORE 58.4

im trying to change the function keys so that f1-12 are the main use and the multimedia keys are on fn. Cant enter bios on restart of laptop just goes straight to login screen, 

A:how to revert fn keys on inspiron 15 5558

I finally got it. You can swap function and multimedia keys alternatively by fn+ESC key.
Besides, Quick Start Guide in the package box mentions that.

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RELEVANCY SCORE 58.4

I was in Windows 8.1 and this function works normally, but i upgrade to Windows 10 and doesn't work anymore. I try Keyboard Fn, Mobility Center and bios Function don't exist in my model for change this (I use latest BIOS version for my model).What I do in this case ?

A:Inspiron 5558 Backlight Keyboard in Win 10

Hi REGINADO BRAGA DE SOUZA,
Try downgrade the BIOS and check and then update the BIOS - http://dell.to/1OGE9EY and reinstall the chipset drivers from the same site. 
Restart and press f2 key on startup to enter BIOS - check if the backlit works in BIOS environment.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
If the system is under warranty, write me a private conversation with the service tag and your contact details.
Keep us updated.

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RELEVANCY SCORE 58.4

Hi, I have a Dell Inspiron 15 5558 Signature edition laptop which runs windows 10. I've only had this laptop for 4 months. I've noticed that the laptop will go off for no apparent reason. I've checked the sleep settings and changed them to no avail. It goes off while I'm reading or watching a movie...just randomly. The only good thing is that when I turn it back on, it returns to whatever I was doing. If I was watching a movie when it went off, if I press the power button I will hear the audio continue while I'm unlocking the lock screen. It's a random thing that happens and it's very frustrating especially as this is a new laptop. Please help
 

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RELEVANCY SCORE 58.4

I'll start off by saying I bought my laptop back in Oct of 2015 and I've been using my Inspiron 15 daily, and most part it gets the job done. I'm able to use my Wacom Bamboo easily and Adobe Flash works well enough but takes a minute to open. I've noticed the HDD is starting to show its age already. Bootup takes minutes now, and the Disk is constantly running at 100% when only Chrome is open. I'm no tech expert but seems to be early signs of hard drive failure even though it barely leaves my desk and has about 870GB/1TB free.
So I hopped on Amazon to get a replacement SSD, a SATA 3.0 USB connector, and a 16GB thumbdrive for backup & recovery.

This is my first upgrade, I've been looking up videos but just don't wanna mess anything up when I take the 1TB HDD out and put the SSD in there. Will I be safe making a backup of Windows 10 to the 16GB thumbdrive, then proceeding to replace the HDD for a clean install of Windows?
Thanks!

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RELEVANCY SCORE 58.4

Hi, I have a Dell Inspiron 5558. I 've installed Windows 10 and all drivers, but when I access the list with the drivers it's telling me that I have two unknown driver. So, this is what i know:
Unknown Device
Device Type: Other devices
Manufacturer: Unknown
Location: on PCI Express Root Complex
Information:
Device ACPI\INT3433\3&11583659&0 requires further installation.

Please, an you help me?
Thank you!

A:Dell Inspiron 5558 i3, win10/32

www.dell.com/.../19;l=en&s=dhs
Let Dell scan your computer to check the updated drivers. You might need to correct the drivers you installed.

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RELEVANCY SCORE 58.4

My old Dell Laptop Inspiron N5110 has ALPS touchpad and my experience was so poor that I'll never buy another laptop having ALPS touchpad EVER. Synaptics touchpad seems reasonable at most times. Except touchpad, Dell laptop served me well in past 4 years.
So I'm interested in buying new dell inspiron 5558 (Dell 5000 Series) with i5 (5200u), 1 TB HDD and 8 GB RAM.
I just wanted to make sure that do all Inspiron 5558 laptops have Synaptics touchpads? (precision touchpad or not, it doesn't matter to me much, though it'll be real nice to have.)
I tried searching dell community forums but couldn't find answer to my this question.

A:Do All Inspiron 5558 have Synaptics Touchpad ?

this is so good touchpad
and its had a multi touch
but he has a one cons
in bios is fast and non windows 7 os  when you doubletap the pad then swipe to edge its moving

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RELEVANCY SCORE 58.4

Inspiron 5558, plugged in not charging with orginal dell charger that came with the laptop and 0.48 ghz instead of 2.4. I am 100% sure that the cords are 100% fine. The wierd thing is that it sometimes charges and sometimes it does not. But when is starts charging, it will not stop until I remove charger or battery. I found someone on reddit that had the exact problem with the exact things that happens to him and the exact model. I updated the bios and all other stuff on my pc up to high performance. Sometimes it will charge in 1 hour and sometimes it  automatically charges. Sometimes it take about 2 minutes to start. Once it took up to 5 hours. And Dell of course wants that easy money by not letting people buy cheap good chargers and letting them buy there <profanity> $60 chargers.

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RELEVANCY SCORE 58.4

So I bought Dell Inspiron 5558 from India two months back, and the webcam never worked. Whenever I try to access the Camera, it says that "Make sure your camera is connected".
There is no imaging device listed in my device manager. Please help! 
I tried seeking help from the Indian customer service which is horrible. It has been a month and they haven't replied to my query  yet.
I was unable to find any solutions online. I already tried reset and factory restore. They probably didnt work because the imaging device was never listed in the device manager in the first place.
Plus there are no webcam drivers in the Dell website for Inspiron 5558

A:Inspiron 5558 cannot detect webcam!

Hi,
Thank you for writing to Dell Community Forum.
We need to check if the system's hardware supports a webcam ,also advise if you were ever able to use the web cam utility. So reply to this post along with the service tag of the system,operating system information sent via private message.
Awaiting your response.
Regards,

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RELEVANCY SCORE 58.4

The power button is not very responsive. It will turn on with a lot of pressure. Would I have to take the laptop apart to correct this problem?

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RELEVANCY SCORE 58.4

My inspiron 5558 touchscreen started acting on its own. The touchscreen is acting spontaneously without any contact. The area of this irregularity is confined to the top middle part of the screen. This started after the computer was connected to an ethernet cable for a few minutes

A:My Inspiron 5558 Touchscreen gone haywire.

karanpatadia09,Click the link below for information to calibrate your touchscreen.How Do I Calibrate My Touchscreen on my Dell System?

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RELEVANCY SCORE 58.4

I have 6 months old DELL inspiron 5558 laptop and just want to report pathetic support of DELL.
I also faced same issue now with broken hinge on right hand side and now they are sgiving same answer that its not covered under warranty.

the same issue also reported by other dell customers ..DELL.. Are you listening?? please help

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RELEVANCY SCORE 58.4

Hi all, 
I have been having an issue with my Inspiron 5558 for a few months now. The screen will flicker when the lid is moved, and sometimes when it's stationary. This issue occurs in BIOS. I have sent the laptop into the Dell repair depot twice now to be repaired, but it's such a terrible experience (they replaced my hard drive, put my laptop on hold, etc etc) and they haven't solved the issue so I'm going to have to take the issue into my own hands. I have seen a few posts that mention a loose connection wire - can anyone confirm this? Has anyone had similar issues? I'm getting very frustrated at this point.

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RELEVANCY SCORE 58.4

I like to  replace my present 1TB HDD with a Samsung EVO 500 GB SSD and keep the recovery partitions. If possible,  I like to clone the drives to save some work and if this is a  reliable method.   I have read through some past posts and people seem to have various amount of success with the transfer to SSD.  If I can't keep the recovery partitions what is the best alternative?   This laptop has a built-in DVD, so I have made recovery DVD and also have a factory recovery DVD. 
TIA

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RELEVANCY SCORE 58.4

Hello,
Every time before the sound comes out, there is a rapid booming sound.It sounds as if you are turning on a woofer or something like that. I have tried troubleshooting and updating Windows. The noise is still there every time the speakers are about to be used. Realtek audio version is 6.0.1.8142. Can you help me, maybe indicating the problem?
Thank you

A:Inspiron 5558, Booming sound

* How long have you had this 2015 Inspiron 5558?* How long after turning it on the very first time did the issue appear?* Uninstall the driver 6.0.1.8142 A07* Install the older Dell Realtek ALC3234-CG driver version 6.0.1.7908 A06. When done, restart the laptop and re-test

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RELEVANCY SCORE 58.4

I have Inspiron 5558 with the original BIOS  A02. I usually don't upgrade BIOS unless something is critical because it is somewhat risky.   The latest BIOS update is A14 and states it is a security upgrade.  Does anyone know what and how critical is the security update ?  How much risk it to update my BIOS from A02 to A14?  Anyway to reduce risk  such as Windows BIOS install or install intermediate BIOS versions incrementally to A14 ?

A:BIOS A14 update Inspiron 5558

BIOS updates should always be installed in order, one at a time, rebooting after each one. Do not skip to A14.
Are they worth it? That is subjective. I only update a system BIOS to fix a specific issue I may be facing. I never update a system BIOS just because a newer one was released. Why? Because I do not want to risk a BIOS installation failing, breaking the motherboard.

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RELEVANCY SCORE 58.4

Hello,
I own an Inspiron 5558. I have this weird issue with a touchpad. Normally, the single tap is equal to a left mouse button single click. However, randomly from time to time, it switches to a mode in which a single tap holds the left mouse button and the only way to let go is to single click a physical touchpad buton. I have installed the latest touchpad drivers. I have also reinstalled Windows but it didn't help. I have noticed that if I log out and log in again, the touchpad works normally again. Also, If I switch user the issue does not exist on another account, but when I come back to my normal Windows account, it behaves weirdly again. Please help, it is really annoying when you relay in a touchpad.

A:Inspiron 5558 touchpad issues

Look at your Accessiblity settings in Windows.

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RELEVANCY SCORE 57.6

Hi,
My Dell Inspiron was purchased in May 2015 and now it has just been more than a year (warranty over), and I am facing problem in closing the screen (the left hinge seems to have a crack). FYI:I have been taking good care of laptop in terms of handling , highly frustrated that this should happen so soon.Kindly provide me a solution.

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RELEVANCY SCORE 57.6

hey guys,
i'm new here and hope it's the right place to ask
i bought my laptop 2 years ago with 2TB 5400 rpm (slow for today times good for 2 years ago)
now i decide it's may the time to upgrade to SSD - for i think the pc fine but i want him a little faster.
what i need from you?
1. i need to know what the SSD size i need (inch and height) and what the maximum size i can buy (i think about  750/512GB)
2. what the brand of ssd is good for this laptop?
3. now i have 16GB ram ddr 3 1600 mhz (8GBX2) it's the max too?
4. the pc sometime is to noisy and to hot from the hole on the side, its fine?
 
hope you will can help me.
thanks 
tom
Israel

A:upgrade my dell laptop to SSD (Inspiron 5558)

1.  2.5/7 mm.  Any capacity you'd like will work.
2.  Go with one of the top tier vendors (Samsung, Intel, Crucial, WD/Sandisk, Toshiba).
3.  16G is the max total.
4.  If the system has been in use for a couple of years, it may need a thorough internal dusting.

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RELEVANCY SCORE 57.6

Dell Inspiron 15 5558 

My Laptop is not charging then the indicator of the laptop blinking white and orange.    See Video Below
then what the main problem the AC adaptor or the battery ?
 need to identify the problem then i will find some parts for replacement 

A:Plug in , not charging Dell inspiron 15 5558

Does the system correctly identify the AC adapter or does it show unknown?  F2 at powerup to check.
If the adapter IS recognized, replace the battery.
If the adapter IS NOT recognized, and is a non- Dell adapter, replace it with a Dell adapter.  If it's a Dell adapter and it's not recognized, replace it with a new Dell adapter first.  If that doesn't solve the problem, replace the DC jack in the system:
www.parts-people.com/.../
If that doesn't solve the issue, replace the mainboard.

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RELEVANCY SCORE 57.6

 I have a Dell Inspiron 15-5558 with i3 processor and 4gb built-in ram, I want to upgrade my ram. 
 Is this pc supports 16gb ram or I can only use maximum 8gb ram?
 Thank you.

A:Dell Inspiron 5558 Maximum Ram Support

16G max, 2X8G DDR3L memory.

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RELEVANCY SCORE 57.6

I have a 6 month old Inspiron 5558 that won't close properly due to a bad hinge on the right side. Spent an hour with support, only to tell me that this is not covered under warranty, even though there is still another 6 months left under Mfg warranty. The hinge is cracked, which in turn has cracked the cover of the LCD. In order to close the laptop, we have to squeeze the hinge with the screen, and slowly close. From reading through posts, it appears that Dell has ongoing issues with hinges. I totally understand and would expect a two year old device not to be covered, but at 6 months? And a broken hinge is not covered? Anyone have any thoughts?

A:Inspiron 5558 - 6 Months Old - BROKEN HINGE

Nope. Nothing. I had many calls with support and they still insisted that it's normal wear and tear on the machine. I purchased through Costco, and they tried calling support and received the same answer. Long story short, I will never purchase a Dell device again. Ever. 

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RELEVANCY SCORE 57.6

Hi,
The keyboard backlight of my new Laptop Inspiron 15 5558 (bought August 2015) is constantly shutting off.  Keyboard backlight is up only 10 seconds and then shut down.  This is obviously too short and I'm searching how to set the keyboard backlight to a longer time (let say 60 secondes at least). 
My laptop is running W10 Home Edition.  I looked in Config Panel / Windows Mobility Center and there is no settings for the keyboard backlight.
I suppose a Dell system application should be able to set this on my laptop.  Please provide instruction how to proceed.
Thanks

A:Dell Inspiron 15 5558 / How to set keyboard backlight

Hi aptiva01,
Please check this - http://bit.ly/1YqhLGV - and let us know if it works for you.
Keep us updated.

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RELEVANCY SCORE 57.6

Hi!
Keyboard backlight on my Inspiron 5558 works fine when turning it ON/OFF with the FN-Keys. But every reboot backlight is turned ON and needs to be manually turned OFF with the FN-Keys.
Is there a fix for this?
My OS: Win 10 x64, BIOS 09, latest drivers.
Thank you.

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RELEVANCY SCORE 57.6

hello.
can I upgrade the Nvidia 920M to a Nvidia GTX 980 or any GTX which is above 950?

A:inspiron 5558 nvidia graphics card

No.

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RELEVANCY SCORE 57.6

Upon resuming from hibernation the laptop started disk check and repair. Then desktop loaded but it became sluggish and eventually unresponsive. After a Hard boot (long press power key) it takes 20 mins or so to boot and eventually doesn't reach login screen or when it does it seems to hang at random stages. Sometimes I'm able to do a login after being patient but the desktop screen  is highly unresponsive invariably requires hard boot.  Please suggest things i can try. Thanks

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RELEVANCY SCORE 57.6

I'm unable to get the touch screen to show up in device manager. I don't see any drivers for it on the Dell Support site either.
This is an Inspiron 5558.

A:Inspiron 5558 Touch Screen Not Working

When did this happen?

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RELEVANCY SCORE 57.6

Got This Problem when my battery not working properly. When I'm playing with games with adaptor only(Charger) gots very slow and laggy 

Dell Inspiron 15 5558
RAM: 6GB 
Processor: Intel(R) Core(TM) i7-5500u CPU @ 2.40Ghz 2.40 GHz
Windows 10 Home 
64BIt

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RELEVANCY SCORE 57.6

Just received my Dell Inspiron 15 5000 (5558) yesterday and I'm thinking of upgrading the Hard Drive to an SSD and wonder what problems if any I would encounter?
Any Bios Settings to change?The SSD will have a smaller capacity than the 1gb HDD it came with.
I would prefer to use the current Licenced version of Windows 8.1 that’s already installed on the Hard Drive that came with the laptop, I know there's cloning software out there but would prefer a clean install. I've made the Dell recovery media using a USB stick would this be all I need to reinstall Windows 8.1 on the SSD?

Thanks..

A:Dell Inspiron 15 5000 (5558) SSD upgrade

Hi,
If you have already created a recovery media onto a USB key, That should take care of the licensing issue with 8.1 as the product key is injected into the motherboard, not the hard drive.
Please disable "Secure boot" and ensure the USB boot is enabled in BIOS before booting from the USB key to reinstall Windows.
Thank you

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RELEVANCY SCORE 57.6

My power adapter burn, where i can to buy new? 65w 3.34A

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