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"The update installer operation is unsuccessful" - Windows 10 on Precision M4800

Q: "The update installer operation is unsuccessful" - Windows 10 on Precision M4800

Hello,
I'm glad that the Windows 10 drivers for Dell Precision M4800 have been out. Unfortunately when executing different installer files, I've always got "The update installer operation is unsuccessful". Below is an example of the log files.
Any ideas please?
Thank you in advance!

[08/02/15 19:24:29] Update Package Execution Started[08/02/15 19:24:29] Original command line: "D:\Software\drivers\Windows 10\Video_Driver_DC3V0_WN32_15.200.1045_A00.EXE" [08/02/15 19:24:29] DUP Framework EXE Version: 3.3.1.70[08/02/15 19:24:29] DUP Release: DC3V0A00[08/02/15 19:24:29] Intializing framework...[08/02/15 19:24:29] logo.png[08/02/15 19:24:33] User Command: attended[08/02/15 19:24:33] DUP Capabilities Value: 39845887 (0x25FFFFF)[08/02/15 19:24:33] DUP Vendor Software Version: 15.200.1045[08/02/15 19:24:33] Local System/Model Compatible with this Package? Yes[08/02/15 19:24:34] Local System OS Version: 10.0.0.0[08/02/15 19:24:34] OS Compatible with this Package? Yes[08/02/15 19:24:34] Local System OS Language: EN[08/02/15 19:24:34] Language Compatible with this Package? Yes[08/02/15 19:24:34] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\VIDEO_~1.104\miniunz.exe[08/02/15 19:24:34] Extraction-arguments: -x D:\Software\drivers\Windows 10\VIDEO_~1.EXE -o -d C:\PROGRA~3\dell\drivers\VIDEO_~1.104[08/02/15 19:24:34] Extraction-GetExitCode: 1[08/02/15 19:24:34] Identified Behavior : attended[08/02/15 19:24:34] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_DC3V0_WN32_15.200.1045_A00\DUPEAA9.tmp[08/02/15 19:24:34] Translated Command Line : setup.exe -MUP -Log "C:\ProgramData\dell\drivers\Video_Driver_DC3V0_WN32_15.200.1045_A00\DUPEAA9.tmp"[08/02/15 19:24:34] Path : C:\ProgramData\dell\drivers\Video_Driver_DC3V0_WN32_15.200.1045_A00[08/02/15 19:24:34] Identified Behavior : attended[08/02/15 19:24:34] (DupAPI::Execute): *** Shell Execute Error. System error text = The system cannot find the file specified.[08/02/15 19:24:34] (DupAPI::ExecutePayload): *** An unexpected error occured executing setup.exe[08/02/15 19:24:34] logo.png[08/02/15 19:24:34] Name of Exit Code: ERROR[08/02/15 19:24:34] Exit Code set to: 1 (0x1)[08/02/15 19:24:34] Result: FAILURE[08/02/15 19:24:38] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_DC3V0_WN32_15.200.1045_A00.txt[08/02/15 19:28:16] Name of Exit Code: ERROR[08/02/15 19:28:16] Execution terminated at date-time 08/02/15 19:28:16[08/02/15 19:28:16] ######
??[08/02/15 19:41:22] Update Package Execution Started[08/02/15 19:41:22] Original command line: "D:\Software\drivers\Windows 10\Video_Driver_DC3V0_WN32_15.200.1045_A00.EXE" [08/02/15 19:41:22] DUP Framework EXE Version: 3.3.1.70[08/02/15 19:41:22] DUP Release: DC3V0A00[08/02/15 19:41:22] Intializing framework...[08/02/15 19:41:22] logo.png[08/02/15 19:41:24] User Command: attended[08/02/15 19:41:24] DUP Capabilities Value: 39845887 (0x25FFFFF)[08/02/15 19:41:24] DUP Vendor Software Version: 15.200.1045[08/02/15 19:41:24] Local System/Model Compatible with this Package? Yes[08/02/15 19:41:24] Local System OS Version: 10.0.0.0[08/02/15 19:41:24] OS Compatible with this Package? Yes[08/02/15 19:41:24] Local System OS Language: EN[08/02/15 19:41:24] Language Compatible with this Package? Yes[08/02/15 19:41:24] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\VIDEO_~1.104\miniunz.exe[08/02/15 19:41:24] Extraction-arguments: -x D:\Software\drivers\Windows 10\VIDEO_~1.EXE -o -d C:\PROGRA~3\dell\drivers\VIDEO_~1.104[08/02/15 19:41:24] Extraction-GetExitCode: 1[08/02/15 19:41:24] Identified Behavior : attended[08/02/15 19:41:24] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_DC3V0_WN32_15.200.1045_A00\DUP56B8.tmp[08/02/15 19:41:24] Translated Command Line : setup.exe -MUP -Log "C:\ProgramData\dell\drivers\Video_Driver_DC3V0_WN32_15.200.1045_A00\DUP56B8.tmp"[08/02/15 19:41:24] Path : C:\ProgramData\dell\drivers\Video_Driver_DC3V0_WN32_15.200.1045_A00[08/02/15 19:41:24] Identified Behavior : attended[08/02/15 19:41:24] (DupAPI::Execute): *** Shell Execute Error. System error text = The system cannot find the file specified.[08/02/15 19:41:24] (DupAPI::ExecutePayload): *** An unexpected error occured executing setup.exe[08/02/15 19:41:25] logo.png[08/02/15 19:41:25] Name of Exit Code: ERROR[08/02/15 19:41:25] Exit Code set to: 1 (0x1)[08/02/15 19:41:25] Result: FAILURE[08/02/15 19:41:40] Name of Exit Code: ERROR[08/02/15 19:41:40] Execution terminated at date-time 08/02/15 19:41:40[08/02/15 19:41:40] ######
??[08/02/15 19:41:44] Update Package Execution Started[08/02/15 19:41:44] Original command line: "D:\Software\drivers\Windows 10\Video_Driver_DC3V0_WN32_15.200.1045_A00.EXE" [08/02/15 19:41:44] DUP Framework EXE Version: 3.3.1.70[08/02/15 19:41:44] DUP Release: DC3V0A00[08/02/15 19:41:44] Intializing framework...[08/02/15 19:41:44] logo.png[08/02/15 19:42:02] logo.png??[08/02/15 19:42:09] Update Package Execution Started[08/02/15 19:42:09] Original command line: "D:\Software\drivers\Windows 10\Video_Driver_DC3V0_WN32_15.200.1045_A00.EXE" [08/02/15 19:42:09] DUP Framework EXE Version: 3.3.1.70[08/02/15 19:42:09] DUP Release: DC3V0A00[08/02/15 19:42:09] Intializing framework...[08/02/15 19:42:09] logo.png[08/02/15 19:42:10] User Command: attended[08/02/15 19:42:10] DUP Capabilities Value: 39845887 (0x25FFFFF)[08/02/15 19:42:10] DUP Vendor Software Version: 15.200.1045[08/02/15 19:42:10] Local System/Model Compatible with this Package? Yes[08/02/15 19:42:10] Local System OS Version: 10.0.0.0[08/02/15 19:42:10] OS Compatible with this Package? Yes[08/02/15 19:42:10] Local System OS Language: EN[08/02/15 19:42:10] Language Compatible with this Package? Yes[08/02/15 19:42:10] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\VIDEO_~1.104\miniunz.exe[08/02/15 19:42:10] Extraction-arguments: -x D:\Software\drivers\Windows 10\VIDEO_~1.EXE -o -d C:\PROGRA~3\dell\drivers\VIDEO_~1.104[08/02/15 19:42:10] Extraction-GetExitCode: 1[08/02/15 19:42:10] Identified Behavior : attended[08/02/15 19:42:10] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_DC3V0_WN32_15.200.1045_A00\DUP9DC.tmp[08/02/15 19:42:10] Translated Command Line : setup.exe -MUP -Log "C:\ProgramData\dell\drivers\Video_Driver_DC3V0_WN32_15.200.1045_A00\DUP9DC.tmp"[08/02/15 19:42:10] Path : C:\ProgramData\dell\drivers\Video_Driver_DC3V0_WN32_15.200.1045_A00[08/02/15 19:42:10] Identified Behavior : attended[08/02/15 19:42:10] (DupAPI::Execute): *** Shell Execute Error. System error text = The system cannot find the file specified.[08/02/15 19:42:10] (DupAPI::ExecutePayload): *** An unexpected error occured executing setup.exe[08/02/15 19:42:10] logo.png[08/02/15 19:42:10] Name of Exit Code: ERROR[08/02/15 19:42:10] Exit Code set to: 1 (0x1)[08/02/15 19:42:10] Result: FAILURE[08/02/15 19:42:12] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_DC3V0_WN32_15.200.1045_A00.txt

RELEVANCY SCORE 200
Preferred Solution: "The update installer operation is unsuccessful" - Windows 10 on Precision M4800

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: "The update installer operation is unsuccessful" - Windows 10 on Precision M4800

I'm having the same issue when trying to install a Video Driver on OptiPlex 9020:

[11/15/15 11:31:43] Update Package Execution Started[11/15/15 11:31:43] Original command line: "J:\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.EXE" [11/15/15 11:31:43] DUP Framework EXE Version: 3.3.0.66[11/15/15 11:31:43] DUP Release: GXPVYA16[11/15/15 11:31:43] Intializing framework...[11/15/15 11:31:43] logo.png[11/15/15 11:31:44] User Command: attended[11/15/15 11:31:44] DUP Capabilities Value: 8388607 (0x7FFFFF)[11/15/15 11:31:44] DUP Vendor Software Version: 10.18.14.4170[11/15/15 11:31:45] System ID: 05A4[11/15/15 11:31:45] System model description: OptiPlex 9020[11/15/15 11:31:45] Match found: 9020 (05A4)[11/15/15 11:31:45] Local System/Model Compatible with this Package? Yes[11/15/15 11:31:45] Local System OS Version: 6.1.1.0[11/15/15 11:31:45] OS Compatible with this Package? Yes[11/15/15 11:31:45] Local System OS Language: EN[11/15/15 11:31:45] Language Compatible with this Package? Yes[11/15/15 11:31:46] Identified Behavior : attended[11/15/15 11:31:46] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUP8CF9.tmp[11/15/15 11:31:46] Translated Command Line : setup.exe /report "C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUP8CF9.tmp"[11/15/15 11:31:46] Path : C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16[11/15/15 11:31:46] Identified Behavior : attended[11/15/15 11:31:46] (DupAPI::Execute): *** Shell Execute Error. System error text = The system cannot find the file specified.[11/15/15 11:31:46] (DupAPI::ExecutePayload): *** An unexpected error occured executing setup.exe[11/15/15 11:31:46] (FileUtility::DeleteDirectoryTree): *** DeleteFile() has reported failure. The error message reported by the system is: Access is denied.[11/15/15 11:31:46] logo.png[11/15/15 11:31:46] Name of Exit Code: ERROR[11/15/15 11:31:46] Exit Code set to: 1 (0x1)[11/15/15 11:31:46] Result: FAILURE[11/15/15 11:31:51] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.txt[11/15/15 11:32:12] User Command: attended[11/15/15 11:32:12] DUP Capabilities Value: 8388607 (0x7FFFFF)[11/15/15 11:32:12] DUP Vendor Software Version: 10.18.14.4170[11/15/15 11:32:12] System ID: 05A4[11/15/15 11:32:12] System model description: OptiPlex 9020[11/15/15 11:32:12] Match found: 9020 (05A4)[11/15/15 11:32:12] Local System/Model Compatible with this Package? Yes[11/15/15 11:32:12] Local System OS Version: 6.1.1.0[11/15/15 11:32:12] OS Compatible with this Package? Yes[11/15/15 11:32:12] Local System OS Language: EN[11/15/15 11:32:12] Language Compatible with this Package? Yes[11/15/15 11:32:12] User Parameter: logfile[11/15/15 11:32:12] User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.txt[11/15/15 11:32:12] Identified Behavior : attended[11/15/15 11:32:12] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUPF3D7.tmp[11/15/15 11:32:12] Translated Command Line : setup.exe /report "C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUPF3D7.tmp"[11/15/15 11:32:12] Path : C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16[11/15/15 11:32:12] Identified Behavior : attended[11/15/15 11:32:12] (DupAPI::Execute): *** Shell Execute Error. System error text = The system cannot find the file specified.[11/15/15 11:32:12] (DupAPI::ExecutePayload): *** An unexpected error occured executing setup.exe[11/15/15 11:32:12] logo.png[11/15/15 11:32:12] Name of Exit Code: ERROR[11/15/15 11:32:12] Exit Code set to: 1 (0x1)[11/15/15 11:32:12] Result: FAILURE[11/15/15 11:32:13] Name of Exit Code: ERROR[11/15/15 11:32:13] Execution terminated at date-time 11/15/15 11:32:13[11/15/15 11:32:13] ######
??[11/15/15 11:45:07] Update Package Execution Started[11/15/15 11:45:07] Original command line: "J:\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.EXE" [11/15/15 11:45:07] DUP Framework EXE Version: 3.3.0.66[11/15/15 11:45:07] DUP Release: GXPVYA16[11/15/15 11:45:07] Intializing framework...[11/15/15 11:45:14] logo.png[11/15/15 11:45:49] User Command: attended[11/15/15 11:45:49] DUP Capabilities Value: 8388607 (0x7FFFFF)[11/15/15 11:45:49] DUP Vendor Software Version: 10.18.14.4170[11/15/15 11:45:53] System ID: 05A4[11/15/15 11:45:53] System model description: OptiPlex 9020[11/15/15 11:45:53] Match found: 9020 (05A4)[11/15/15 11:45:53] Local System/Model Compatible with this Package? Yes[11/15/15 11:45:53] Local System OS Version: 6.1.1.0[11/15/15 11:45:53] OS Compatible with this Package? Yes[11/15/15 11:45:53] Local System OS Language: EN[11/15/15 11:45:53] Language Compatible with this Package? Yes[11/15/15 11:45:54] Identified Behavior : attended[11/15/15 11:45:54] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUP3580.tmp[11/15/15 11:45:54] Translated Command Line : setup.exe /report "C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUP3580.tmp"[11/15/15 11:45:54] Path : C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16[11/15/15 11:45:54] Identified Behavior : attended[11/15/15 11:45:55] (DupAPI::Execute): *** Shell Execute Error. System error text = The system cannot find the file specified.[11/15/15 11:45:55] (DupAPI::ExecutePayload): *** An unexpected error occured executing setup.exe[11/15/15 11:45:57] logo.png[11/15/15 11:45:57] Name of Exit Code: ERROR[11/15/15 11:45:57] Exit Code set to: 1 (0x1)[11/15/15 11:45:57] Result: FAILURE[11/15/15 11:49:03] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.txt[11/15/15 11:56:46] logo.png[11/15/15 11:56:46] logo.png[11/15/15 11:56:51] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.txt[11/15/15 11:57:31] Name of Exit Code: ERROR[11/15/15 11:57:31] Execution terminated at date-time 11/15/15 11:57:31[11/15/15 11:57:31] ######
??[11/15/15 11:58:06] Update Package Execution Started[11/15/15 11:58:06] Original command line: "C:\Syncplicity\Sync\Programs\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.EXE" [11/15/15 11:58:06] DUP Framework EXE Version: 3.3.0.66[11/15/15 11:58:06] DUP Release: GXPVYA16[11/15/15 11:58:06] Intializing framework...[11/15/15 11:58:06] logo.png[11/15/15 11:58:07] User Command: attended[11/15/15 11:58:07] DUP Capabilities Value: 8388607 (0x7FFFFF)[11/15/15 11:58:07] DUP Vendor Software Version: 10.18.14.4170[11/15/15 11:58:07] System ID: 05A4[11/15/15 11:58:07] System model description: OptiPlex 9020[11/15/15 11:58:07] Match found: 9020 (05A4)[11/15/15 11:58:07] Local System/Model Compatible with this Package? Yes[11/15/15 11:58:07] Local System OS Version: 6.1.1.0[11/15/15 11:58:07] OS Compatible with this Package? Yes[11/15/15 11:58:07] Local System OS Language: EN[11/15/15 11:58:07] Language Compatible with this Package? Yes[11/15/15 11:58:07] Identified Behavior : attended[11/15/15 11:58:07] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUP64AB.tmp[11/15/15 11:58:07] Translated Command Line : setup.exe /report "C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUP64AB.tmp"[11/15/15 11:58:07] Path : C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16[11/15/15 11:58:07] Identified Behavior : attended[11/15/15 11:58:07] (DupAPI::Execute): *** Shell Execute Error. System error text = The system cannot find the file specified.[11/15/15 11:58:07] (DupAPI::ExecutePayload): *** An unexpected error occured executing setup.exe[11/15/15 11:58:07] logo.png[11/15/15 11:58:07] Name of Exit Code: ERROR[11/15/15 11:58:07] Exit Code set to: 1 (0x1)[11/15/15 11:58:07] Result: FAILURE[11/15/15 11:58:23] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.txt[11/15/15 12:02:40] Name of Exit Code: ERROR[11/15/15 12:02:40] Execution terminated at date-time 11/15/15 12:02:40[11/15/15 12:02:40] ######
??[11/15/15 17:38:59] Update Package Execution Started[11/15/15 17:38:59] Original command line: "C:\Syncplicity\Sync\Programs\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.EXE" [11/15/15 17:38:59] DUP Framework EXE Version: 3.3.0.66[11/15/15 17:38:59] DUP Release: GXPVYA16[11/15/15 17:38:59] Intializing framework...[11/15/15 17:38:59] logo.png[11/15/15 17:39:01] User Command: attended[11/15/15 17:39:01] DUP Capabilities Value: 8388607 (0x7FFFFF)[11/15/15 17:39:01] DUP Vendor Software Version: 10.18.14.4170[11/15/15 17:39:02] System ID: 05A4[11/15/15 17:39:02] System model description: OptiPlex 9020[11/15/15 17:39:02] Match found: 9020 (05A4)[11/15/15 17:39:02] Local System/Model Compatible with this Package? Yes[11/15/15 17:39:02] Local System OS Version: 6.1.1.0[11/15/15 17:39:02] OS Compatible with this Package? Yes[11/15/15 17:39:02] Local System OS Language: EN[11/15/15 17:39:02] Language Compatible with this Package? Yes[11/15/15 17:39:02] Identified Behavior : attended[11/15/15 17:39:02] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUPCBCC.tmp[11/15/15 17:39:02] Translated Command Line : setup.exe /report "C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16\DUPCBCC.tmp"[11/15/15 17:39:02] Path : C:\ProgramData\dell\drivers\Video_Driver_GXPVY_WN32_10.18.14.4170_A16[11/15/15 17:39:02] Identified Behavior : attended[11/15/15 17:39:02] (DupAPI::Execute): *** Shell Execute Error. System error text = The system cannot find the file specified.[11/15/15 17:39:02] (DupAPI::ExecutePayload): *** An unexpected error occured executing setup.exe[11/15/15 17:39:02] logo.png[11/15/15 17:39:02] Name of Exit Code: ERROR[11/15/15 17:39:02] Exit Code set to: 1 (0x1)[11/15/15 17:39:02] Result: FAILURE[11/15/15 17:39:07] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_GXPVY_WN32_10.18.14.4170_A16.txt

Read other 2 answers
RELEVANCY SCORE 150.4

Hi

I recently installed Windows 10 Enterprise Eval build 10240 (64bit) on my Inspiron 15 (5547, Early 2014) but when I try to install drivers all drivers give me this error: "The update installer operation is unsuccessful".

Without drivers laptop is useless and I am in so much trouble.
So please fix your drivers for Inspiron 15 (5547) and check them on same laptop with same version of windows before uploading on your database.

Thanks
Jamshaid

A:"The update installer operation is unsuccessful" - Windows 10 64bit on Inspiron 15 (5547, Early 2014)

I upgraded my window to Windows 10 pro but error is still exists.

Read other 10 answers
RELEVANCY SCORE 140.8

i am fed up with this, firstly i installed win 10 , getting same error so i shifted to win 8.1 now again same issue, that is really sad, why you create laptops when you cant upload proper drivers, laptop is useless without drivers and my laptop have 4gg graphics card also but its *** as all game etc use local hd driver instead of my card and i get o performance in running any game.

please help me with drivers i am fed up with this.

A:"the update installer operation is unsuccessful" getting error on each driver installation on my new laptop dell 5558 black one window 8.1 pro 64 bit.

Hi,
Thank you for writing to us!

What driver are you trying to install in particular and what hardware IDs do you have?
http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/
Also the size of the downloaded driver, in case its an incomplete download. 
Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.
Thanks
Robin

Read other 2 answers
RELEVANCY SCORE 109.6

I recently puchased a new M4800 with an i7 quad, and a Firepro m5100 GPU. So far i have been rather satisfied with the purchase as it does everything i need it to do. However there are some quirks that are preventing it from being 100% :
When I run the descrete only card, the windows 7 log in has lag such that unless i move the cursor the screen does not update : you can type things in and no ****** symbols display in the password box. If you move the mouse constantly when you type the ***** does display in real time ? its a really odd sort of lag i have never experianced before in my life.
This does not happen with the integrated card. HOWEVER, the computer will not dynamically switch between the Intel and the AMD gpu (amd Enduro/ power express) as advirtized. When running in switchable graphics mode the global settings dropdowns are 100% blank in the CCC panel.
If you set it manually per application basis : it either does one of two things :
1) most games seem to launch fine, though monitoring it with RTSS indicates its running on the intel HD GPU, and the performance decreases substantially in reflection of this...
or 2) launching professional software like Cheif Archetect x6, or SolidWorks2014 causes the display to hang, fans to cut off and the computer wont do anything till a hard reboot via the power button.
*I have dissabled the inegrated GPU in bios and only run the AMD card as a work around. Is there a fix for this other than to ignore the Intel card ? Googling ... Read more

A:Precision M4800 : Input lag at log in, Switchable graphics not functioning, GPU fan "chirping" when it starts up.

My personal experience was a long and trying one.  First they sent a tech to replace the graphics card with another Firepro.  Did not make a difference.  Then they had tech replace motherboard.  No difference.  So I insisted on a new m4800 with the nVidia processor.  That's how I got mine.  BUT, I would think if you pushed, maybe they could send a tech to switch out your graphics card.  Or at least send you a different model (for which you will obviously need a different driver) and then you could install or take to a repair tech.
For what it's worth, Dell knows they have an issue with this hardware configuration and I was told they had elevated the issue to their senior engineers.

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RELEVANCY SCORE 88.8

Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

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RELEVANCY SCORE 85.6

Windows Update spins forever on "checking for updatse". The Win Update Troubleshooter gives error 0x8024402C. I have tried numerous fixes including some KBs - no success.

Today I tried steps 1 and 2 that you recommend should be run before posting on this problem.

1. The SURT installer has been spinning > 3 hrs on "searching for updates on this computer".

2. I ran "sfc /scannow". It says "Windows Resource Protection found corrupt files but was unable to fix some of them" and refers to CBS.log - but that is an empty file.

Can anyone advise me?

A:Windows Update spins "checking for updates"; SURT installer spins

Hi Bill,
have you tried the fixit from this link
https://support.microsoft.com/en-us/kb/883821
Roy

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RELEVANCY SCORE 84

When trying to update with Windows update, i get a spontaneous reboot or a bluescreen-crash.
The filename "lzx32.sys" is mentioned.

The updates i'm trying to install are the following (roughly translated from norwegian):
"Update for Windows Media Format 11 SDK for Windows XP (KB939399)"
"Windows Tool for removal of dangerous software - march 2007 (KB890830)"
Other than that, i believe i have all other windows-updates.

I do however recall there beeing a third update on the list when i started the installation for the first time.
After the third or forth spontanous restart/bluscreen, when i figured something was wrong, it has disappeared from the list.
I do not know if it actually got installed or not.

I've been following the 5-steps-before-posting as good as possible.
From my normal startup programs msn-messenger and daemon-tools were shutted down before the dss-scan.
Here are the three logs (panda-activescan, dss-main and dss-extra attached):
PS: note that the "extra.txt" is from the first scan, which was done abit earlier than my last scan where the pasted "main.txt" is from.
This is because i was unable to get a fresh "extra.txt" from the last scan (no minimized window at all).
OK, here we go now:

Incident Status Location ... Read more

A:Windows Update - spontaneous reboots/bluescreens "lzx32.sys" - "Exploit/ByteVerify"

BUMP

In addition I've done some work myself (Rustbfix.exe, SpywareGuard, SuperAntiSpyware Free Edition, AVG Anti-Spyware), and it seems to be cleaner than it was (i.e. Windows Update works).

It would be nice anyways to get the facts straight, so here's a fresh log from Deckards System Scanner:

Deckard's System Scanner v20070318.32
Run by Claw_ on 2007-03-22 at 14:16:44
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Claw_.exe) -----------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 14:17:16, on 22.03.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\Programfiler\Norton Internet Security\ISSVC.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programfiler\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Programfiler\Grisoft\AVG Anti-S... Read more

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RELEVANCY SCORE 83.6

So I have this weird thing happening in my relatively fresh install of Windows 10.
Whenever I search for "Check for Updates" or "Windows Update settings" on the search box of the start menu, I get the results that I want but if I press enter or try to click on those results nothing happens.. As far as I know I can click all others search results but those, and maybe others related to windows update.

I can still get updates by going to Settings>Update & Security though.

In my other computers this works fine, and as far as I can tell all the updates are done.
From what I've searched around other people seemed to have a similar issue where they couldn't acess the settings at all which isn't my case. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results.

A:Can't click on "Check for Updates" "Windows Update settings" on Start

Spanker,
.............. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results. .....................

Please clarify what did you mean by "no results".

When sfc /scannow is completed, it will give you one of the following 3 reports....................(paraphrasing)

1. No integrity violation.
2. Found corrupted files and repair is successful.
3. Found corrupted files but unable to repair some of them.

Which one of the above is applicable to you ?

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RELEVANCY SCORE 83.6

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?
 

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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RELEVANCY SCORE 82.8

These illegal operation messages just started popping up:
"ATTNENGN" caused an invalid page fault in module MSVCRT.DLL at 0167:780018ee.
"WEB" caused a general protection fault in model WEB.EXE at 0001:0000bb4c.
I haven't installed anything or downloaded and everything seems to be operating OK. But these messages are appearing for a reason and I would like to fix the problem. Thanks.
 

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RELEVANCY SCORE 82.8

Hello guys,

I don't know what I did, but nothing happens when I click on those two things in the search bar:

View image: wtf

I reinstalled Windows a few hours ago, and IIRC pressing those with the mouse lead somewhere. Now when I click on them, it does nothing. I have to type in "Settings", so I can click on the actual Windows App. Then I can navigate to those settings. IIRC those results were "clickable".

Can somebody help?

Thanks in advance!

A:Can't open "Windows Update Settings" or "Check for Updates"

Hello iamnewhere,

If you like, here's a Windows Update shortcut to use for now until hopefully an update will sort it for you.

Windows Update Shortcut - Create in Windows 10

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RELEVANCY SCORE 82.8

To anyone that can help me out:

I purchased a windows anytime upgrade key and upgraded my system from windows 7 home premiuim to windows 7 ultimate now when my windows tries to update I get this: (See image titled "message")



To bring you up to speed as to what I've done so far:
I ran sfc\scannow and no errors were found
I downloaded the hotfixes and apllied them and still could not update
I tried to do a system restore to the point before I upgraded, but I could not perform one because all of my previous attempts to update windows automatically creates a system restore and all the restore points were within a 24 hour period
I installed a system update readiness tool as per "windows help and support" dialogue box

To see the updates that did not install, refer to the image titled "update"

Really, I feel like I've done my homework and I've exhausted my efforts as to how to fix this problem. I'm currently going to school for computers and so I really like to apply what I learn in real world situations, but this one has got me stumped!

I'm also attaching my checksur.log I don't understand it now and it looks like a foreign language to me, but as I progress through my information systems degree I hope one day I can become a techsupport forum partner.

Any help would be greatly appreciated!!

Thanks in advance,

Techstudent36

HERE IS MY CHECKSUR.LOG


=================================
Checking System Update Read... Read more

A:windows update error code "WindowsUpdate_80073712" "WindowsUpdate_dt000"

Hi have you tried running a start up repair An update is not installed successfully when you try to install the update in Windows Vista and Windows 7

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RELEVANCY SCORE 82.8

I can't get important windows 7 update because of this error code.  Please help me before i through it off the observation deck of the empire state building.

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RELEVANCY SCORE 82.8

Hi.
Mikael Nilsen here.
When I try to use Windows update, I get the errorcode "WindowsUpdate_80246002" "WindowsUpdate_dt000"
I have not installed any new programs, only updated Adobe Air.
I tried to uninstall Adobe Air to check if it was the problem, but got the same errorcode, so why this came up I don`t understand.
I hope you can help me with this, as soon as possible.
Best regards
Mikael Nilsen

A:Windows update fails, errorcode "WindowsUpdate_80246002" "WindowsUpdate_dt000"

Hi,
Like Gary said, you could try to reset the Windows Update components as below:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058/en-usKaren Hu
TechNet Community Support

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RELEVANCY SCORE 82.8

I'm not sure what this is in Windows Update [and this seems to be greyed out itself too], but how is it possible to have no results in Google on this KB that's in Windows Update?

I also clicked on the "more information" for the Microsoft Knowledge Base, but nothing came up there either.

A:A "non-existent" Windows update ("KB3024777") even Google can't find

Also note that it can't be unchecked/deselected.

Edit: It seems this update removes kb3004394 and vanish without a trace (except in History).
Neither seems to be available in the uninstall list afterwards.

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RELEVANCY SCORE 82.4

I'm trying under "Windows Update" to click on "check for updates" however when I do that I get message
"windows update cannot currently check for updates, because updates on this computer are controlled by your system administrator"
I am the admin on the PC however this PC points to a In-office "WSUS server" to normally get its update
Is there a work around to this that I could add to my local group policy or registry?
I have been under Group Policy Object Editor -->Computer Configuration --> Administrative Templates -->
Windows Components --> Windows Update
but seen nothing that would allow to override this error
Any suggestion(s) would be most appreciated
JMurphNE

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RELEVANCY SCORE 82.4

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".


Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":




The second picture is of the properties window of the first .mp3 in the list above:




I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:




Also, the properties window correctly shows the duration also:





I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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RELEVANCY SCORE 82.4

From an elevated command prompt, I'm trying to run the system file checker command "SFC /SCANNOW /OFFBOOTDIR=C: /OFFWINDIR=C:\Windows" while running 64-bit Windows 7 SP1 from a backup disk. But no matter what I try, I always get the error message "Windows Resource Protection could not perform the requested operation."

Now, I've seen a great many tech support requests asking for help with that error message, but I haven't been able to find a single one that actually solves it! In every case I've examined so far, either the person trying to answer lists suggestions that never solves the problem or the person asking the question simply surrenders and re-installs everything from scratch, which I do not wish to do.

One thing I've seen suggested is to stop and restart the Volume Shadow Copy service, but I've tried that and it makes no difference. However, I have to use the nice little app "ServicesSuite" to do that, since for some reason when I try to launch "services.msc", the window that comes up doesn't actually show any services!

Can anyone shed light on this or help me solve the problem, please?

PS: This post is an abbreviation with a single question of a longer and more complicated post here: Need help with Win7 Boot Mystery! I probably asked for too much in that post, so I condensed it here

A:SFC error: "Windows Resource Protection could not perform the requested operation"

Hello embee19

How come your trying to run SFC like this? It makes no difference if you run it while logged into the computer or by running it from a recovery disc. The only reason to run it on an offline image is if it was for another hard rive.

Please please these instructions

SFC /SCANNOW

Click on the button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with the rest of the steps.


Convert CBS.log to CBS.txt

Click on the button => Inside the search box copy and paste the following command:

Code:
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread


Please Note:: if the file is too big to upload to you next post please upload via Dropbox or ge.tt

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RELEVANCY SCORE 82.4

I have tryed to play audio and video files on my computer and I get the following message, "This program has performed an illegal operation and will be shut down." If the problem persists, contact the program vendor."

I then close the message and the media player shuts down.

Help.

P.S. I am using Windows 95 and Media Player version 6.4.
 

A:[Resolved] Windows Media Player: "Illegal Operation Message"

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RELEVANCY SCORE 82.4

when i try to start windows media player, i get "can't perform operation, low memory." i've tried uninstalling and redownloading it but it says i have all the current components and i can't finish installing it...why does this happen?
 

A:Windows Media Player "can't perform operation, low memory"

Hiya and welcome

Go to Run and type MSINFO32
On the left choose Software Enviroment, then Startup Programs. Copy/paste the list here.

Regards

eddie
 

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RELEVANCY SCORE 82

Hello,
So; I have a Dell Inspiron 7720 laptop with a reformatted hard drive and I need to reinstall windows 7. I do not have the original Reinstallation DVD that came with this exact laptop but I do have one from another Dell Laptop ( a Studio 1558) and another Windows 7 disc from a desktop (the discs and the OS that was on the laptop before the HDD fail are all Windows 7 Home Premium 64Bit). When I turn on the laptop with either disc and mash F12 and then select "CD/DVD/CD-RW Drive" from the boot options the screen immediately displays "Operation System not found" and stays at this screen until restarted.
I have run a full diagnostic check and everything passed, I have made sure the CD-RW Drive is no.1 in boot priority (don't imagine that matters if I  manually select it). The HDD and CD-RW Drive are detectable in BIOS too.... I have no idea what the problem is, any help will be greatly appreciated!!
Many thanks in advance,

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RELEVANCY SCORE 81.6

Mostly this is looking for feedback from other users, and to allow Dell to see there is a problem if others have the same issues.
Just a little note about this computer :

It was purchased with a FirePro 5100m, which had all sorts of lag, issues, and perpetually broken drivers (such as ones from dell failed to allow you to set global power profiles and so on)
hinges were poping/creaking from day one the first time I opened the lid. GPU and CPU fans scraped from day one. Hinges have been replaced 2x in 2 years now. GPU/CPU fans have been replaced once as well.

the hinge thing really bothers me as the replacement set from last time is popping again, and I use the laptop docked most of the time. Id say I open the lid at most 2x a week. Dell claims there is no issue, and put out a PSA post about it that they don't cover it, indicating to me they know there is an issue. But since they switched from spring loaded barrel hinges to these *** pressed together friction sleeves they have had wobble, binding, and are just <cheap> junk I don't expect in my thousand dollar + workstation laptop.
after fighting it for nearly a year I was sent a replacement FirePro 5100m, which did the same things. A Quadro k2100m was also dispatched at the time because I was afraid it was an AMD card based issue due to the number of posts here about it.
This Quadro Card did not receive any driver updates for about 2 years, putting it well behind in some cad software, and because i do play ga... Read more

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RELEVANCY SCORE 81.6

Hi,
I am trying to launch a windows store app using Explorer.
I created a shortcut "SampleApp.lnk" with the target as follows.
C:\Windows\explorer.exe shell:AppsFolder\MySampleApp.SampleApp_8wekyb3d8bbwe!App
Path of the SampleApp.lnk: "C:\Users\Admin\Desktop\Sample.lnk"
I tried to launch the Sample.lnk using a Form App with Process.Start() as follows
                Process proc = new Process();
                proc.StartInfo.FileName ="C:\Users\Admin\Desktop\Sample.lnk";
                proc.Start();
When the above code executed, it is working fine sometimes. But some times am getting the Error "explorer.exe error: "The group or resource is not in the correct state to perform the requested operation"
But I don't know why i am getting this error & how to solve this.
Can anyone suggest me a solution.
Thanks,

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RELEVANCY SCORE 81.6

Described here. I have a problem with finishing work on "unknown device". For a moment, after installing from the DELL (www.dell.com/.../advanced) driver "ST Microelectronics Free Fall Sensor Driver ", file DRVR_WIN_R309372.EXE Device Manager has stopped showing that there is an" unknown device "in the configuration. After updating to "ST Microelectronics Free Fall Sensor Driver", the Chipset_Driver_RCHTX_WN_2.00.10.34_A11.EXE file, from the same DELL page, again appeared in the configuration unknown device.
I decided to remove the ST Microelectronics Free Fall Sensor Driver from the system via the Control Panel to install only DRVR_WIN_R309372.EXE. Unfortunately, the installation can not be resumed, the message "Found incompatible installation of, Version. Please uninstall it via Control Panel Add / Remove Programs before installing this version of Accelerometer". The problem is that Control Panel no longer shows this application. Suspecting that there were some traces left after the previous installation, I tried to remove them from the File Manager and also edited the registry. In the registry I searched for: "R309372", "RCHTX", "Microelectronics", "AccelerometerP11". I deleted the entries containing the above characters. I would be grateful for directional guidance on how to proceed further. I am using Windows 10 64 bit Dell Precision M4500.

A:Precision M4500, Windows 10, "unknown device" problem

PiotrMak,Unfortunately, there are no Windows 10 drivers  available from Dell on the M4500 system.

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RELEVANCY SCORE 81.2

windows update error "WindowsUpdate_80070BC9" "WindowsUpdate_dt000"
I am using windows 7 64 bit
I cannot install any important updates and haven't been since 8/2010
 

A:windows update error "WindowsUpdate_80070BC9" "WindowsUpdate_dt000"

These links from Microsoft Support will help you up....
Link 1
Link 2

PLZ go through these support links and do reply if the problem is solved......
 

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RELEVANCY SCORE 81.2

I have a Precision t7600 with A12 BIOS.  Asus hyper PCIe card installed with SM951 M.2 NVME SSD.
Currently the system runs flawless, booting from (2) RAID0 sata in LEGACY BIOS mode.
I installed the NVME on ASUS-HYPER PCIe card.  System recognized the SSD right away.  SSD  formats, copies, passes windows tool tests.  Yay - fun and fast.  Ok now I would like to boot from this fast SSD.
I physically disconnect mechanical SATA drives, from the system.
Create usb-thumb windows 8.1 install, and attempt to install to NVME SSD.  After the system partitions the SSD, I click "OK".  The first cycle install operating system to SSD - good.  The system reboots gracefully.  Normally after this step, system SHOULD NORMALLY boot from the drive and continue to install.  On MY system, will fail at this point:
 "No bootable devices--strike F1 to retry boot, f2 for setup utility Press F5 to run onboard diagnostics."
If I leave the USB thumbdrive in, it will automatically boot from the install USB and recycle the windows install from START again - and do this for eternity, instead of booting from the brand new install to the NVME SSD.
--
Going on day 3, really frustrated.  I can NOT get this system to take an install, in the UEFI, on the SSD.  I tried windows 8.1, windows 10 and Ubuntu 16, same problem each time.  I recently updated BIOS from A10 to A12.  I have tried to use RUFUS procedures to crea... Read more

A:Precision & SM951 NVME SSD. Using UEFI, on USB created from Microsoft d/l windows 8.1 and 10: "No bootable devices"

When it says Strike F1... did you press F2 and look in BIOS setup to see if that drive is first in the boot sequence?

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RELEVANCY SCORE 80.4

After our Dell Inspiron E1505 recently crashed , Dell talked us thru diagnostics and finally sent us a replacement(refurbished) Toshiba hard drive to install in our computer. After installing it, and reloading all of the software for Windows XP, MS Office Small Business 2003, drivers and utilities, using the discs that came with the computer, we have a "Found New Hardware" window that pops up - Wizard trying to install a "Base System Device" everytime we turn the computer on. It asks for a disc but none of my existing ones seem to be the correct one. I've given it permission to connect to the Internet to "find" the software but nothing works.
Also, since the crash/re-install, our C drive only has 12.4 GBs of total disc space, and of that, only 1.2 is still free space. My D drive has about 37 GBs of disc space. Could these two problems be connected? The computer was running so slow and we would periodically get a message "low virtual memory". This weekend, I moved as many of our documents as possible to the D drive to try and free up space. It's a little better, but why do I have such a small amount of disc space? Help!
 

A:recurring message to install "base system device"-unsuccessful & low disc space

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RELEVANCY SCORE 80.4

I've 11 people expecting various concert DVD's (legally recorded) from me. I received these from a friend and have tried to copy one and image one without success.

Here is error #1:
User Name : HP
Company Name : CyberLink
CDKey :
OS Version : Windows 7 Home PremiumService Pack 1
C:\Program Files (x86)\CyberLink\Power2Go\Power2Go.exe : Version 6.1.0.4204
CBS.dll : Version 7.7.5307

==================================================================

Total physical memory : 3893MB (3987312KB)
Free physical memory : 1172MB (1200828KB)
Memory load : 69 percent

Number of CPU : 2
CPU Name : Intel(R) Pentium(R) CPU P6100 @ 2.00GHz
CPU Speed : 2000 MHz

==================================================================

20.12.2011
Task Type : Save Disc Image

21:00:56, File(cl_DiscCopy.cpp), Line(8431)
-> Begin burning process
Current drive: <Cyberlink Image Drive>
Current writing speed(x): Maximum Speed
-> Burn SDE
Current reading speed(x): 8.0

21:00:56, file(cl_DiscCopy.cpp), line(8854)
-> Prepare writing disc
Burn option: w/ buffer underrun protection
Burn option: w/o simulation
Burn option: w/o close disc
Burn option: w/o verify disc

21:00:56, file(cl_DiscCopy.cpp), line(886)
-> Begin new track: 1

21:09:59, file(cl_DiscCopy.cpp), line(1055)
-> End write
Last write LBA: 1917056

21:09:59, file(cl_DiscCopy.cpp), line(1095)
-> End new track: -286331154

21:09:59, File(cl_DiscCopy.cpp), Line(1248)
-> Burning Fail, ErrCode: 0xeb020ba0
-> ... Read more

A:Forum search for "0xeb020ba0" was unsuccessful. DVD burning help please.

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RELEVANCY SCORE 79.6

I upgraded to Windows Vista and my *very* old version of Nero was incompatible, so I bought Nero 8 Ultra Edition (version 8.1.1.1) and since I've started using it, the performance for burning video dvds is sketchy at best. I started out with Memorex, but have also tried TDK. Sometimes it will burn 1 dvd but won't do anymore. I've had to have thrown out at least 15 ruined dvds. What can I do? Log below:

Windows XP 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 8.1.1.1
Internal Version: 8, 1, 1, 1

Recorder: <_NEC DVD_RW ND-3540A> Version: 1.01 - HA 1 TA 0 - 8.1.1.1
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default
CD-ROM: <_NEC DVD_RW ND-3540A >Version: 1.01 - HA 1 TA 0 - 8.1.1.1
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
: WDC WD3200AAJS-00VWA 12.0 nvstor32 Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
_NEC DVD_RW ND-3540A E: CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 893MB (915328kB)
Free physical memory: 341MB (349760kB)
Memory in use : 61 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

16.2.2008
UDF/ISO compilation
4:08:03 PM #1 Text 0 File SCSIPTICommands.cpp, Line ... Read more

A:Nero 8 consistent "burning unsuccessful" - help!

Continuation of log:

2FFA0 h
Media Specific [16..783]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`[email protected]!....
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ............... Read more

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RELEVANCY SCORE 79.2

Can anyone help me out here? I have 2 pc's running windows7 and both of them wont update windows7

I am also having a few problems instaling other things...Like avg, malwarebytes,microsoft windows malicious software removal virus...When i download them it always comes back as the file is corrupt.

I have managed to download HijackThis.exe and here are the results below....Any help would be appreciated.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16:09:38, on 19/10/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16450)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Norton Internet Security\Engine\19.9.0.9\ccSvcHst.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Obrien\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKC... Read more

A:Windows will not update "WindowsUpdate_80200053" "WindowsUpdate_dt000"

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RELEVANCY SCORE 79.2

I got my dell few days ago. Installed it with Samsung EVO 850 SSD 500 Gb and Kingston 8GB PC3L - 12800 SODIMM.The Windows 10 Home OEM home is installed on HDD 1TB so I decided to use Samsung Data Migration software to clone the data to SSD. However, the OS crashed and decided to install a fresh Windows 10 Enterprise to SSD and deleted the previous OS on HDD using diskpart.Now after Installing Windows 10 Ent OS files. Every after BIOS run, I got BSOD errors "MEMORY MANAGEMENT" + "Page Fault it non paged area" + "IRQL NOT LESS OR EQUAL" 

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RELEVANCY SCORE 78.8

I'm trying to do a fresh install of Windows 7 Ultimate 64bit but i can't get the installer to load.
I have access to a Xubuntu install and a OS X install.
The original hard drive Windows 7 was installed on stopped working completely. So, I've bought a brand new one.
I followed the steps I did the first time I installed Windows 7 - converting the iso to and img with OS X's hdiutil and the dd command to burn it to a USB.
This time I would just get a "please insert proper boot media" error.
I went to my Xubuntu computer (it's used like a chromebook - i'm not a big linux guy) and tried WinUSB.
These USB keys lead to a screen that had a flashing underscore a few spaces from the top of the screen.
It dawned on me that the first thing I did when I installed windows the first time was update the bios. So I tried flashing a few different BIOS versions, but none of them made a difference>
I really need help - I can't think of anything else to try
Thank you very much!
TL;DR
Cannot boot into Win7 installer. OS X made USB keys show "insert proper boot media" - Ubuntu made keys show "flashing underscore" - Tried 3 different BIOS versions. Win7 -has- worked here before...
*Intel Core i7-3770 Quad-Core Processor 3.5 GHz LGA 1155
Gigabyte GA-Z77X-UD5H Motherboard
Gigabyte GeForce GTX 650
Corsair 16GB (2 x 8GB) 240-Pin SDRAM DDR3
Corsair 750W*
 

A:Cannot boot into Win7 installer. "insert proper boot media" and "flashing underscore"

From where did you buy Windows 7 Ultimate? Did you not get a set of two DVDs with your purchase?
 

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RELEVANCY SCORE 78.4

I know this was from an old thread (nearly two years, actually), but I wanted to make sure it was still more readily accessible. I searched for nine hours today and kept running against the same set of "fixes" which didn't fix anything.

I have Vista Home (64bit) and somehow (I truly have *no* idea), Windows Installer disappeared. I don't mean turned off or otherwise inaccessible. It wasn't there. I went back and forth to services, etc. searched (online and on the computer) and got NOWHERE - until I found this thread:

Repair Windows Installer Service in Vista (All Versions)

It was simple but I never even thought about it. I followed the steps with one exception: because my msiserver service file was completely absent from the damaged registry running "sfc/scannow" didn't do anything and I had to open the services file and import the changes from there rather than double clicking the msiserver.reg file. I am very, very grateful to have had this information and I hope by posting my experience from today here, it will help someone else who's ready to drop kick their computer...

Thanks,

vp

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RELEVANCY SCORE 78.4

Hello all. I hope this is the right place to post this support thread.

I am trying to install Open Office, but every time it is crashing during the installation process. This has happened the same way for three different .exes from their website - 4.1.1 en-GB, 4.0.1 en-GB, and 4.1.1 en-US.

I run the .exe, click next on Installation Preparation, select a location to unpack the files, and it extracts them. Once it reaches the Installation Wizard window, it works on 'Computing space requirements' for a second or two, and then crashes, saying "Windows(R) installer has stopped working".

I have looked around a couple of help threads, and tried a few things. I have been into regedit, but there was nothing except '(default)' under HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions. I ran 'sfc /scannow' in the command prompt, but got "Windows Resource Protection did not find any integrity violations". Can anyone suggest a fix? Thank you

A:OpenOffice install crash - "Windows(R) installer has stopped working"

While not a solution to fix your problem, here is something you could try to get a free Office suite.

I have Libre Office Portable, similar to Open Office, and the portable version doesn't install Libre Office.
If you're interested, it's available here:
LibreOffice Portable | PortableApps.com - Portable software for USB, portable and cloud drives

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RELEVANCY SCORE 78.4

Hi there,
I am getting a repeated "Windows Module Installer has stopped working" message which says that the file that describes the problem is:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_TrustedInstaller_5480538538f23ac44dfcd994b 3e5d340663098_cab_670b9c43\WER9B8A.tmp.hdmp.

Windows Update hangs and gives no error message but says no Windows Updates have been carried out (ever). Have tried to run SURT but it just hangs on the first step, searching for updates (left it for 3 hours or so). SFC Scan gives error message "Windows Resource Protection could not start the repair service". I attach CBS folder.

Be very grateful for any help.

Best
Miguel

A:"Windows Module Installer has stopped working" message constantly

There's a fairly critical error in the last CheckSUR that ran -

Code:
(f) CSI Payload File Corrupt 0x00000000 cmiv2.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
this file is central to the servicing capabilities of Windows, so the fact it's missing may be causing all your other problems.

The CBS log however is more interesting.
SInce early November, almost the only activity recorded has been repeated installations of the same software at boot.

Code:
2013-11-17 10:28:44, Info CSI 00000006 IAdvancedInstallerAwareStore_ResolvePendingTransactions call 1 loaded 8 pending advanced installer operations
2013-11-17 10:28:44, Info CSI 00000007 Begin executing advanced installer phase 8 index 0 (sequence 0)
Old component: [l:0]""
New component: [l:0]""
Install mode: uninstall
Installer ID: {51d813ef-83f1-42de-a2ee-89ee4633a7c9}
Installer name: [25]"RegistryKey SD Applicator"
2013-11-17 10:28:44, Info CSI 00000008 End executing advanced installer (sequence 0)
Completion status: S_OK
One or two people have reported uninstalling .NET 4 for a while, then reinstalling it solves this problem - it's certainly worth trying.

Uninstall it from the Programs listing reboot, then run the cleanup tool from here...
.NET Framework Cleanup Tool User's Guide - Aaron Stebner&#39;s WebLog - Site Home - MSDN Blogs

Reboot ... Read more

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RELEVANCY SCORE 78.4

I have Windows XP Home Edition SP3. Every time I try to open control panel,or try to get on the internet,or even open my yahoo messenger,or anything from my desk top or on the internet,I get a pop up box with" Windows Installer" and before I do anything another box pops up with"Search Settings 1.2" in it. I have to hit cancel several times and then a yes or no box pops up.I hit yes to cancel and I have to repeat this several times to finally get it to quit. How do I stop these from coming up at all?
 

A:Solved: Can't get pop up box"Windows installer and"Search settins1.2 to stop coming u

Please click here to download and install HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next post.

Do not fix anything
 

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RELEVANCY SCORE 78.4

I only have a 70GB hard drive and having recently used "treesize" have found that the reason I was always running out of space appears to be down to the 55GB of Windows INstaller Patches that are on the computer. I am sure that most of these are not required but have no idea what they are, what they do, or if they need to be there or not. As their individual sizes range from a few KB to hundreds of MB, I would like to delete as many as ppossible but need advice as to what / how.

I am running Windows XP on and AMD ppowered system

Many thanks

P
 

A:Solved: How can I recover space filled with "windows Installer Patches"

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RELEVANCY SCORE 78.4

Hello,

I am happy to have found this site! What a great place.

My problem is that I had a computer crash. At the onset I noticed that PC Cillin was trying to start up (at windows start up as usual) but it just hung.... for a long time. I tried to restart the computer, but it just did the same thing. I tried to do a "Restore" (windows XP) but that didn't help either.

I could not right click on the PC Cillin task bar icon to exit. I could not reinstall the program, each time I try it starts but then I get a Windows Installer window that says:
Error applying transforms. Verify that the specified transform paths are valid.

Can you please help?

Thank you,
Tonya Parks
 

A:Newbie ~ Windows Installer "transforms"? PC Cillin Install

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RELEVANCY SCORE 78.4

I an constantly get this message (delays anything opening) whenever I go to open anything (programs, web sites, internet, links, etc.). I need help in simple, user friendly steps. Hope someone can help!! Thank you!

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name CAROLYN
System Manufacturer HP Pavilion 061

System Model EX265AA-ABA a1510n
System Type X86-based PC
Processor x86 Family 15 Model 47 Stepping 2 AuthenticAMD ~2405 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
Total Physical Memory 1,024.00 MB
Available Physical Memory 238.55 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.26 GB
Page File C:\pagefile.sys
 

A:"Windows Installer - Preparing to install" Error Message

Wow. This is one of the problems that i had when using anything involving windows office. I use a beta copy of MS Photdraw from '99 i believe. when you installed an office prog or another prog that used the windows installer there was an option to 'install on first use' I believe that is where the problem is. I reinstalled the program in question, with full install and Ive yet to see the problem again. I could be wrong on your situation, thought id throw in my $.02
 

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RELEVANCY SCORE 78.4

Windows XP Pro SP2
Winodws Installer 3.1

Problem began after manually removing Symantec AV Corp 9.0.

In System config, I find neither Symantec nor Norton services. In the startup group, there are neither Symantec nor Norton entries.

I await your assistance.

Sincerely,
RF123
 

A:Solved: windows installer runs when "my computer" is right clicked upon

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RELEVANCY SCORE 78.4

Hi there,

I have been happily using Windows 8, until today. Out of nowhere I cannot install/update anything (I always get "windows installer has stopped working error", I cannot run any metro apps (they simply crash), and windows itself seems unstable. Is there any other solution, other than formatting harddrive and re-installing everything?

Thanks for any advice!

A:"Windows installer has stopped working", apps crashing

Hey.

I have exactly the same problem. There seems to be no info on this anywhere on the internet. Maybe we can find the solution by comparing installed software and hardware? I'll list mine and you can let me know if anything is similar on your end:

Intel i5-3570K @ 4.46 (turbo) Ghz
8 GB 1600 mhz CL9 DDR3 RAM
ASUS P8Z77-I Deluxe W/D Mini-ITX motherboard
Zotac Nvidia GTX 470 GPU, 1280 MB GDDR5 RAM
Seagate Barracuda Black system drive (1TB)
Western Digital Green 500 GB backup drive
Akai EIE Pro 24 bit, 96Khz Soundcard/ DAC (4 Channel and USB hub)

----- Software -----

Adobe Photoshop CS6 64 bit
Ni Kontakt 5
Steam
Elder Scrolls V: SkyrimNatural Selection 2Sid Meier's Civilization VScratches: Director's CutMetro 2033Football Manager 2013
Adobe Flash Player v 11.6.602.171
VLC media player v 2.0.5
Adobe Reader 9
Asio4All 2.10
Akai EIE Pro driver version 2.9.30,
FL Studio 10 (FruityLoops)
Java 7 update 15
Microsoft C++ 2005, 2008 and 2010 Redistros
NeoAxis Engine Non-Commercial SDK v 1.32
Nvidia Graphics driver 310.90 (newer drivers messed with my system)
Opera Web Browser 12.14
WinRar 4.20 64-bit

-----Software I uninstalled because I thought they might be the problem-----

Daemon Tools Lite
Sony Acid Pro 6.0

I had this problem on Windows 7 too, which is what prompted my Windows 8 purchase in the first place. Sadly, the problems stuck with me, making me think it's tied to some hardware, driver or software I'm using.

After a fresh install or repair, Windows 8 will be fine for... Read more

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RELEVANCY SCORE 78

I am trying to install an HP c4180 All-in-one and I am repeatedly given the following error:

Windows could not load the installer for Printer. Contact your hardware vendor for assistance.

I've tried to delete all HP folders off of the hard drive as well as clean the registry out, and still this error is generated during my attempts at installing the HP software.

Any help would be greatly appreciated.
 

A:Problem installing HP Printer: "Windows could not load the installer/Contact vendor"

Some system specs would be good here and make and model number of the computer and service packs installed?

List al other printers that are installed?
 

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RELEVANCY SCORE 78

This is long, so be patient.

I was trying to install the Palm Desktop s/w for my Palm TX from the CD that came with it. It wouldn't install. I figured it was Vista, so I went and downloaded Palm Desktop & installed it.

I had some problems with syncing, so I tried re-installing Palm Desktop. Several times. [this is where I realize that I messed up]. After reading the documentation for my Palm, in order to use all the features, I *have* to install the version of Desktop on the CD. But it won't work - I think I need to completely uninstall the Desktop s/w from my computer.

So, I tried uninstalling Palm Desktop completely - and I got the infamous "error applying transforms" message. Googling that, I realize that comes from trying to run more than 1 install program at once. I read some stuff about editing the registry, but my registry did not have anything about "transforms" next to "PalmOne" like it said it would, so I left the registry alone.

Then I read to download and install Windows Installer CleanUp Utility (which - hey! - it's compatible with Vista!), which would allow me to uninstall software another way. When I tried to install the exe file, I got the following error message:
Now what?

----
Also, as a last ditch effort, I tried to log into safe mode and see what I could do there. It was the first time I'd tried to get to safe mode in Vista, and it wouldn't let me log in. Two accounts came up (Administrator... Read more

A:BIG problem: "error applying transforms" & Windows Installer Util WON'T INSTALL

I installed both the software that came with my Palm Treo 650 and the latest Palm Desktop from Palm. Neither is 100% compatible with Vista. This is what I found works best for me. You account has to be an administrator and uac has to be enabled. Hotsync won't work if you disable uac for some reason. Uninstall whatever version you have installed now. Start Windows Explorer and make sure you can view hidden and system files. Navigate to the Palm folder in the virtual virtual store. On my computer it's here:

C:\Users\username\AppData\Local\VirtualStore\Program Files\palmOne

Delete the palmOne folder. Insert the CD that came with your Palm. Don't proceed with the autorun. Navigate to the folder where the language appropriate setup.exe is. Right click on it. On the Compatibility tab set it to run in compatibility mode for Windows XP SP2 and to Run as administrator. Double click the setup.exe to run it. The initial sync may fail fail during the install. If this happens just continue with the installation. Once the install is finished right click the Hotsync icon in the System Tray and pick Setup. Set Hotsync for manual start. In Windows Explorer navigate to the Palm folder in Program Files. Right click Hotsync.exe and set compatibility mode to XP SP2 and set to Run as administrator. Reboot. You will have to start Hotsync manually. If you try to start it automatically it will be blocked because of the Run as administrator setting. You should now be able to sync to t... Read more

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RELEVANCY SCORE 78

i am working on a very troubled IBM-pen3-(XP-over-WIN2000) laptop(actually have another thread ongoing). This post is about the "windows installer" issues

i can not get online nor get system restore,nor safe mode working

Via the laptop's CD drive, i have able to install some utilities, but some utilities will not run with a error message about "windows installer" problems. what is windows installer, is there a way of repairing that? i do have a second computer(this one) i can get online with.
 

A:What is a file called "windows installer" and can it be fixed?

Try the Wndows Installer Cleanup Utility
 

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RELEVANCY SCORE 78

Everytime I start my computer with Windows 7, a Windows installer box comes up and says "The feature you are trying to use is on a CD-ROM or other removable disk that is not available" and then asks me to insert the "GPBaseService2" disk and click OK. Also it wants me to use source 1 which I assume is the disk it asks for in the CD-ROM drvve. It is mainly an annoyance but I don't understand why this happens. "GPBaseService2" is office software from 2000 that is not installed in this computer. Also, I have no problems with any installed Microsoft Office software so it must not be related to that. Does anyone know what this means?
 

A:Windows Installer Asks For "GPBaseService2" Disk

It may be a printer install that when bad.

Try uninstall the printer software completely and restart your PC.
 

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RELEVANCY SCORE 78

While trying to fix this problem, i ran across another. the windows installer on my sibling's computer has some problem with it and its making it hard to run programs.

This is the usual error:

I get some other errors too but it all goes back this this "windows installer" thing. is there a way to repair "windows installer" so i can run/fix/remove programs with ease? thank you.

Btw, this computer is windows XP SP3 OEM.

A:[SOLVED] &quot;Windows Installer&quot; is not correctly installed?

Click Start>Run..., and type msconfig. In the Services tab, look for the service called Windows Installer (it will be easier to find it you sort the list by name) and check the box. Restart the computer and it should be working.

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