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System Restore Crashed, Now I'm In Endless Auto Repair Loop

Q: System Restore Crashed, Now I'm In Endless Auto Repair Loop

Hi,
OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570
Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back.  System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.

Now every time I load up the PC it does the following...
 

It loads up to the Windows 10 icon  >  After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a  >   It then restarts itself but THIS time it tries to start Windows Automatic Repair instead  >  It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options.  This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options.  It's like the screen has frozen/crashed  >  The only way off this is to then force a restart using the power button on the PC.
 

The above just keeps carrying on in a loop every time I turn on the PC now.  I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do.  It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as possible, as I work from home and am currently losing money because of this.
I would massively appreciate any help I can get with this, thank you!

RELEVANCY SCORE 200
Preferred Solution: System Restore Crashed, Now I'm In Endless Auto Repair Loop

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: System Restore Crashed, Now I'm In Endless Auto Repair Loop

Because Windows 10 uses a hybrid shutdown the procedure I am outlining may not be able to mount the drive so you can access your data. If you use a Windows Live account to login to windows the data may be encrypted.
 
On another computer download Fatdog64. This is a linux distro that will boot and hopefully recover you data to an external hard drive. 
 
Here is the iso file.  Fatdog64-702.iso
 
Once downloaded you can burn the iso to a CD or DVD by right clicking the iso file and selecting Burn Disk Image. You may need to access your BIOS/UEFI to make your optical drive the first boot device. Depending on the make and model of the computer you can press a key at boot to open a boot menu where you can select your boot device.
 
At the Fatdog Desktop you will see your hard drive partitions listed as sda1....sda2... sda3 etc depending on the number of partitions on the disk. For a Windows 10 computer your files may be on sda3. Click once on a sda partition. If the partition can mount a File Manage window will open. Clicking once on a folder will open it. If you do not see your files then close the file manager and select another sdaX partition.  If you are able to see your files then post back and I will give instructions on copying files to a USB flash drive or USB external drive. This will at least get your important data back if the partitions can mount. Hopefully they will.

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RELEVANCY SCORE 160

Hi,

OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570


Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back. System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.
Now every time I load up the PC it does the following...


It loads up to the Windows 10 icon > After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a > It then restarts itself but THIS time it tries to start Windows Automatic Repair instead > It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options. This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options. It's like the screen has frozen/crashed > The only way off this is to then force a restart using the power button on the PC.


The above just keeps carrying on in a loop every time I turn on the PC now. I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do. It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as possible, as I work from home and am currently losing money because ... Read more

A:System Restore Crashed, Now I'm In Endless Auto Repair Loop

System Restore would not have recovered your lost Word file. Hopefully you made a Windows Repair Disc and you can do a Startup Repair or use another option now. If not, you can download one from another unit.

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RELEVANCY SCORE 160

Hi,

OS - Windows 10 (64 Bit)
RAM - 8gb
CPU - Intel Core i5 3.3Ghz
Vid Card - Nvidia GeForce GTX 570


Yesterday I had deleted a Word document by mistake, so I used System Restore to try and get it back. System Restore told me NOT to turn off the PC whilst it was running, and next thing I know after it got halfway through my PC blue screened and I had to restart.
Now every time I load up the PC it does the following...


It loads up to the Windows 10 icon > After a few seconds it says 'Your PC ran into a problem and needs to restart' with the error code 0xc000021a > It then restarts itself but THIS time it tries to start Windows Automatic Repair instead > It then says 'Automatic Repair couldn't repair your PC', and gives me the option to click Restart or Advanced Options. This is where I'm having the most trouble, as the mouse and keyboard don't seem to be working at all on this screen so I can't even click any of the options. It's like the screen has frozen/crashed > The only way off this is to then force a restart using the power button on the PC.


The above just keeps carrying on in a loop every time I turn on the PC now. I still have access to the BIOS where my mouse and keyboard DO work, so perhaps I can fix it from there, but I've no idea what to do. It's EXTREMELY important that I don't lose the data on this PC, and that I can have access back to it as soon as possible, as I work from home and am currently losing money because ... Read more

A:System Restore Crashed, Now I'm In Endless Auto Repair Loop

System Restore would not have recovered your lost Word file. Hopefully you made a Windows Repair Disc and you can do a Startup Repair or use another option now. If not, you can download one from another unit.

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RELEVANCY SCORE 92

Long story short: I had the bvd.exe malware. I was able to delete it, but now my dual-boot (Windows XP/Windows Vista) is having problems with connecting to the Internet. Neither Windows XP or Windows Vista sees my modem.

After trying everything (renewing IP address and resetting the Winsock) and spending hours on the phone with AT&T tech rep, and re-installing Windows Vista with no luck, I have decided to restore my Windows XP system to a previous restore point (My Windows Vista never was able to save a restore point.). Here's the problem:

After I select a previous restore point in Windows Xp, my computer goes through the process, then reboots. When you expect it to complete the operation after rebooting, a dialog box appears that asks me to select a restore point. If I do, then the computer goes through the process, reboots, then asks me to select a restore point again. It never restores to a previous point. I've spent a week doing all this, with only limited results (a slow Internet connection after resetting Winsock. But it reverted to no Internet connection after the computer rebooted). Based on previous problems after finding malware, I can only assume this is a configuration issue. But I've exhausted my options. Any suggestions would be most appreciated!
 

A:System Restore endless loop

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RELEVANCY SCORE 89.2

Hi,

I have a Dell XPS 8500, OEM Windows 7 64-bit installed, nvidia geforce GT640.
I did a Windows update last week but i stop halfway due to thunderstorm, i did a system restore and then continue Windows update the next day.

now my PC restart automatically after a few hours, so I did another system restore but this time the system restore was not successful, and now my PC is stuck in endless restarting cycle.

Can someone assist me? thank you in advance!

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RELEVANCY SCORE 87.6

Hello,

I've been unable to access my custom build computer since around 5:00 yesterday. I chose to restart my computer at around that time just because it was slowing up a little and I usually do that to help, I had not installed any updates or new programs since 2 days ago when there had been a few windows updates.

Upon returning to my computer I noticed that it had been unable to startup and had gone straight into system repair with it being 'unable to repair this computer automatically.' I rebooted several times and noticed that it was not a visible BSOD but as soon as the 'starting windows' icon began to appear it went straight into startup repair. I tried to boot into safe mode, tried to load previous good configuration and all of the other advanced recovery options (including system restore/image and many command prompts).

This is what it shows after being unable to repair automatically:

Problem signature name:Startup repair offline
Problem signature 1: 6.1.7600.16385
Problem signature 2: 6.1.7600.16385
Problem signature 3: unknown
Problem signature 4: 21200552
Problem signature 5: Autofailover
Problem signature 6: 11
Problem signature 7: Corrupt file
(then my O.S. version)
Locale ID: 1033

This diagnostic occurs every single time I run the startup repair. Also, command prompts I have tried using the WindowsRE command prompt and the one found on the 'repair your PC' option on the windows 7 installation disk are:

-All bootrec.exe ( /fixmbr /rebu... Read more

A:Startup repair loop - Can't repair with system restore/repair/commands

Have you tried copying over the backed up reg hives from the regback folder? Follow steps 8 onwards in this tut.

Startup Repair Infinite Loop Recovery

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RELEVANCY SCORE 84.8

Greetings!

Since I got my Toshiba Satellite L50-A- 1EJ, the updates are an obligation and when the time comes, I cannot turn off my computer without actually updating my software. Lately, each update has ended with a message stating: "windows couldn't be updated, undoing changes" or something of the sort. But the last update brought a problem (which seems quite common), where your computer asks you if you want to automatically repair your computer, and after a while the same message comes again, called the auto repair loop. I saw a quick and simple tip to fix it on youtube:
1/turn on computer
2/hold "0" key
it opens a dialog box of some sort to get to a restore menu or something like that
3/press yes
you arrive in a menu with different options: -continue to W8 -turn off PC -use USB device to retore -troubleshoot (refresh/reboot PC)
4/choose troubleshoot
5/choose refresh
6/follow the different steps to the refresh

I don't know if this tip is the ideal way to fix my problem, but I know everything was going well until I clicked on the troubleshoot button... It just highlighted the icon in white and froze, and I was unable to do anything but turn it off again . When I came back and clicked on turn off PC or continue to W8, it didn't freeze and turned the PC off and went back to the auto repair loop respectively. So I don't know what's wrong in the end...
Do not hesitate if I wasn't clear or missed some details

Thanks in advance!
Cheers

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RELEVANCY SCORE 80.8

I'm running Windows7 on a Toshiba Satellite A665-S6067
I believe I'm currently stuck in a startup repair/system restore loop, I stayed up late last night trying every trick in the book to fix it that I know of, but to no avail. I'm currently a college student and I have VERY important files that I need to get(resume for upcoming job fair, schoolwork, etc). This occured after windows was installing a critical update the previous night, I woke up to this problem.
1)Startup repairs gives me error and restarts computer
2)I cannot system restore to any restore point, doing so gives me an error saying that system restore found an unexpected error code 0x80070002.
3)I cannot boot into safe mode and run a system restore. I tried booting to safe mode and got into the startup repair
4) Last known good configuration option throws me into startup repair
5)Going into the command prompt and trying to run chkdsk tells me that Unable to run chkdsk hard drive write protected 6) I tried sfc /scannow and it gives me an error
7)Trying system image restore doesn't work because I don't have an image saved
8)I don't remember from last night, but I went into the command prompt to copy some files on my drive in an attempt to boot my windows properly but failed
I'm not sure where to go from here.. I'm willing to do a complete wipe and reinstall windows7, but I have some VERY important files I need to have for school on my computer. I'm wondering if there's any way I can g... Read more

A:Startup repair/system restore loop

Boot to "recovery environment"->command prompt. then

Code:
diskpart
list disks
(only 1 disk listed? Anyway select the disk number with win7)
select disk 0
list part
(how many partitions do you see? what number has the win7 partition. Assume it's 7 in this example)
select part 7
detail part
detail vol
exit
is it healthy? NTFS? What is volume letter? Is it readonly?

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RELEVANCY SCORE 80.8

Last night i closed my laptop without shutting it down. I woke up this morning and turned it on and it went to the system repair screen and ran through that. It says there are problems but they are not automatically repairable. I then tried to do the system restore to an earlier point in time and had one option for a couple days ago. I ran through that but it says there is an error and when i expand to see the error one of the things listed is no OS installed.

I have windows 7 64bit.

Does anyone here have any idea what might be the problem. I am very confused as to why it would say i dont have an OS installed but it is running through the system start up repair as well as listing a date that i could restore it back to.

I would really appreciate any input on this as i have a lot of data on that hard drive and i am really hoping its recoverable and not totally hosed.

I have not tried installing the hard drive into a new computer yet. I will try that a little later.

Once again, i appreciate any and all suggestions and help. Thanks.

A:System restore saying no OS is installed, system repair stuck in loop

Hi brian,

Try this on for size: Startup Repair Infinite Loop Recovery

How do you plan on running the laptop's harddrive on another computer?

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RELEVANCY SCORE 80

Hello,

Today, one of my family members' computers (Windows 7, 64-bit) was infected with the System Repair (not restore as the title says - sorry) virus, which essentially ran a scan saying that her hard drive wasn't working correctly, and all of her files had been lost. A number of dialog boxes also popped up one after the other with various hard drive 'errors' and warnings.

Because she was panicking, before I had a chance to look for a solution she chose to restart her computer and it is now stuck in a 'Startup Repair' loop. I have tried starting it in the various Safe Modes, but it is met with the same loop. The 'Loading Windows Files' screen comes up followed by the 'Startup Repair' which, after a very brief scan, has the following to report:

Startup Repair diagnosis and repair log
Last successful boot time: 10/15/2011 1:17:57 AM (GMT)
Number of repair attempts: 11

Session details
System Disk = \Device\Harddisk0
Windows directory = C:\windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
Check for updates, Internet state check, Event log diagnosis, System boot log diagnosis, Boot manager diagnosis, Volume content check, Target OS test, Disk metadata test, Disk failure diagnosis, and System disk test are all listed under this section. All return 'completed successfully, error code = 0x0' results.

Root cause found:
Startup repair has tried several times but cannot determine the cause of the problem... Read more

A:Startup Repair loop following 'System Restore' infection

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RELEVANCY SCORE 80

Hello,

Today, one of my family members' computers (Windows 7, 64-bit) was infected with the System Restore virus, which essentially ran a scan saying that her hard drive wasn't working correctly, and all of her files had been lost. A number of dialog boxes also popped up one after the other with various hard drive 'errors' and warnings.

Because she was panicking, before I had a chance to look for a solution she chose to restart her computer and it is now stuck in a Startup Repair loop. I have tried starting it in the various Safe Modes, but it is met with the same loop. The 'Loading Windows Files' screen comes up followed by the Startup Repair which, after a very brief scan, says no problems were found and the computer should be restarted.

I've tried searching the internet for a solution, but every single one I've found requires access to the desktop (which I don't have) so I'm unsure how I can post a log to better assist you.

A:Startup Repair loop following 'System Restore' infection

My apologies, but 'Startup Repair' actually says 'Windows cannot repair this computer automatically' after about 5 to 10 seconds of scanning, not that no problems were found.

On that screen, I am prompted to send information or not (like an error report), and my other options are 'view diagnostic and repair details' (see below), 'view advanced options for system recovery and support' (which prompts me to enter computer login details and select my keyboard input), and finish or cancel which restarts the computer and begin the loop again.

I'm not sure if it is normal, but the background is black as opposed to the Windows 7 blue logon background.

This is the diagnosis and repair details log:

Startup Repair diagnosis and repair log
Last successful boot time: 10/15/2011 1:17:57 AM (GMT)
Number of repair attempts: 11

Session details
System Disk = \Device\Harddisk0
Windows directory = C:\windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
Check for updates, Internet state check, Event log diagnosis, System boot log diagnosis, Boot manager diagnosis, Volume content check, Target OS test, Disk metadata test, Disk failure diagnosis, and System disk test are all listed under this section. All return 'completed successfully, error code = 0x0' results.

Root cause found:
Startup repair has tried several times but cannot determine the cause of the problem.

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RELEVANCY SCORE 79.2

I was recently using my girlfriends computer when a message came up saying something about an automatic update then went into a repair mode. Then when the computer restarted it went into startup repair. It says it can't find any problems, and when you restart it, it keeps going to startup repair. The computer originally had XP on it, and her step dad installed 7 right before we moved across the country, so we don't have any kind of install or recovery discs. Any help with this would be greatly appreciated.

Tyler

A:Startup repair endless loop

Well now things have taken a turn for the worse. I tried to disable the startup repair, and I guess I did. But now when I boot the computer, it says I'm missing a file and won't run windows without the cd. Please help me fix this problem so we can get back to my initial problem.

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RELEVANCY SCORE 79.2

Windows Action Center displays this error:
Restart to repair drive errors

We found errors on a drive. To repair these errors and prevent loss of data, restart your PC now. The repair could take a while to complete.
The restart completes (doing very rapid checks), and after a minute or so Action Center displays the same error again. This happens every time I start the computer. Sometimes the computer boots straight to the Start screen, and sometimes it boots to a blue screen with the option of sending a report to Microsoft before completing the boot. Sometimes it sends a report with no action required.

I have checked the hard drive using PC Checkup with MyDell, and with TuneUp Utilities, and no errors are reported. Using CHKDSK C: /f /r /x does not complete, but gets stuck at 13%.

I have also used chkdsk to check the two USB external drives that I use, and no errors are found.

[Windows 8.1]

A:Restart to Repair, but endless loop follows

Hi, just saw this.. you've probably solved it by now.

Searching on your error message offers (for example):
Check disk (Chkdsk) runs when you start Windows 8 or Windows 7
"Restart to repair drive errors" keep showing up after reboot - Microsoft Community

You could also try running CHKDSK from a boot CD/DVD.

It would also help if you can identify which disk/partition - if more than one- is being flagged.

Good luck, dalchina

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RELEVANCY SCORE 79.2

After a (sloppily done on my part) multiple driver update on 7 Home Premium x64, I've been tossed into Startup Repair. SR goes into an endless repeating loop - never reporting failure, just an endless repeat. I've used the Windows 7 install disk and tried System Restore. Twice System Restore has reported success, yet I immediately end up booting back into the Startup Repair loop.

I am given no options - when I try F8 I'm simply tossed back into Startup Repair. I'm thinking there may be a command prompt way out of the loop, but I'm clueless in that area.

Really need to avoid a clean install.

Offering up half my kingdom for help here. Thanks.

A:Startup Repair Endless Loop

Startup Repair Infinite Loop Recovery

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RELEVANCY SCORE 79.2

PC is a Dell Inspiron all in one running Win 7 64 bit home premium (I think). When I power it up, I get informed the last boot didn't complete and can choose between starting the Launch Repair Service or Starting Windows Normally. Choosing the repair service results in it hanging. Choosing the normal start results in a reboot and ending up where I just started.

Safe mode doesn't work. And I don't have a recovery disk or an install disk (only one of my four machines that I don't have the disk, go figure). I tried booting the last known good configuration but that just started another reboot.

I'm out of ideas. Any help would be much obliged.

A:Endless Loop of Startup Repair

You'll need the disk for repairs. It's provided in these steps which try everything possible for Troubleshooting Windows 7 Failure to Boot.

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RELEVANCY SCORE 79.2

Hi
My Toshiba laptop/Windows 8.1 installed a VLC Media player & Malware bytes today. I was instructed to Restart as 'drivers not working properly' & since then have been on the Automatic Repair loop. It says it cannot fix it - log file: C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt, & I tried a few System Restore points but that just says -

System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporarily disable your antivirus program and retry System Restore. You can try System Restore again If you continue to see this error, you can try an advanced recovery method.

Thing is I can't get into Windows or my laptop to disable the antivirus program. I'm not very techy so could someone please help me to get back into Windows.

I don't have any CD or DVD & no product key as the disc has been misplaced.

A:Stuck in Automatic Repair loop, System Restore not working

Welcome to EightForums

Have you made the OEM manufacturer's Recovery Disks?



   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)





I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
How to make Toshiba Recovery disks.
Toshiba How-To: Create System Recovery Media DVDs on a Windows 8 Laptop - YouTube
Toshiba How-To: Understanding Windows 8 system recovery options - YouTube
Creating Recovery Media for Windows 8 - TOSHIBA FORUMS
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
Toshiba Service Portal - Laptop Recovery Media Services - Toshiba
From the Repair CD/USB: (or the Toshiba Recovery disk)
How to do a Auto Repair:
Automatic Repair - Run in Windows 8
Note: You may need to do startup repair 3 to 4 times.
Startup Repair - Run 3 Separate Times - Windows 7 Help Forums

How to do a System Restore:
System Restore - How to Do in Windows 8

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RELEVANCY SCORE 78.4

Hi all -

Multiple issues here. Running Windows 7, have had no issues for the past 15 months. About 3 weeks ago, an automatic Microsoft update didn't finish installing properly. When updates attempted to install during shutdown, the computer would freeze.

Two nights ago, the computer restarted in the middle of me working and would not load Windows properly; it attempted automatic startup repair and was unable to finish it. The problem detail file noted CI.DLL was corrupt. This will happen over and over again. I googled and found discussions of an "endless repair startup loop" - but trying to fix the issue via some of those methods hasn't helped. I have reverted to an earlier state (3 weeks ago), disallowed updates, copied ci.dll from my roommate's computer...to no avail.

The only way I have been able to get my computer to restart is to press F8 during startup, and to choose "Disable Digital Signature Verification." My machine runs, I still get frozen with update installation, or go into the repair startup loop.

In addition, in the last two days, both Firefox and Google Chrome have gotten buggy. Firefox has new tabs that pop up like the $1000 Walmart gift card scam. I uninstalled Firefox and installed Chrome, which is having link issues. When I click on links searched thru Google, they frequently redirect to either shopica.com or scour.com. This seems like a registry issue to me.

I have done a full system scan using Microsoft Security ... Read more

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RELEVANCY SCORE 78.4

Hello! Before I begin to explain my problem, I wanted to mention that I am essentially an average user without a significant background in diagnosing computer problems. I have attempted to scour the web for solutions to my problems but the problems themselves have changed often enough that I am completely lost at this point. I am hopeful that someone on this forum will be able to guide me to resolution, even if that doesn't mean I end up with a fully operational system.

Quick background: I bought my computer (Dell Latitude D830, Intel Centrino Duo processor) used from a fellow who refurbished older machines as a hobby. He sold it to me running Windows 7. I cannot recall which version it was but I think it was home or home premium, pretty sure it was 64 bit. He did not provide me with a copy of any software. It has been almost completely problem free until about 2 weeks ago. That day, when I turned the computer on it took something like 10 minutes to boot, and windows was very slow/delayed in processing the simplest commands. I ran a full virus scan, a malware scan, disc cleanup, and defragmenter and no problems were found. I learned about sfc /scannow and every time I ran it it found problems it couldn't fix. I ran checkdisc several times as well and it was always finding bad clusters and repairing them. The computer's performance improved incrementally but it kept trying to download and install the same updates over and over unsuccessfully, which slowed things ... Read more

A:Windows 7 endless startup repair loop, no CDs available

Check the hard drive with the manufacturer's diagnostic tools.
7 Free Hard Drive Testing Programs
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

If defective, replace it then reinstall Windows 7. Is there a COA sticker on the computer with the Windows 7 install key? You will need that to reinstall.

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RELEVANCY SCORE 78.4

Hi, everyone. First post in this forum. I appreciate any advice you can offer me. Here's the story: My HP laptop (about 5-years old, Windows 7 Home 64 bit), which showed no signs of performance problems beyond what you'd expect for a five-year old machine, suddenly shut off. Not a proper shutdown sequence. Just BANG -- off. As if suddenly all power was yanked.

Then it automatically started booting again, but it could not complete the boot. It got about as far as the Windows splash and then booted again. This time, it presented the option of doing a Startup Repair. (This screen here.) Running Startup Repair, it could get as far as Loading Files or, once or twice, even as far as the actual Windows Startup Repair tool, but it never completed a repair and kept rebooting in an endless Startup Repair loop.

Now, almost all of the time, it doesn't boot anything at all. Not even BIOS. When I hit the power button, the fans run (and possibly the HD spins? hard to tell), but nothing else happens. Every once in a while, it can boot a little bit, and I can get into the BIOS settings, but those times are becoming fewer and fewer. It hasn't booted anything at all since mid-yesterday.

At first I assumed the boot files somehow became corrupted, but the initial weird shutoff and the recent inability to do anything at all except spin fans is making me wonder if this isn't a hardware problem. Any advice is appreciated. Thanks.

A:From Startup Repair endless loop to no boot at all

Try loading defaults in BIOS.
Try remove battery/AC adapter/RAMs and press and hold power button for 30 seconds.

Remove battery and try with AC adapter alone.
try with battery alone.
Remove HDD and see if at least BIOS is reachable consistently.
If there are 2 RAMs, try with one in the 1st slot. Try with 1 in 2nd slot too (some laptops won't work with 1st slot empty)

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RELEVANCY SCORE 77.6

I had updated my Avira Antivirus on my Windows 7 PC yesterday and the PC has stuck on an endless Startup Repair loop since then. I couldnt get into Safe Mode without getting a BSOD then reboot which I could not use the SF Diagnostic Tool to create a BSOD post. Also, there are times that I could boot to the desktop in Safe Mode but then, the PC BSOD instantly and reboot again.

At the same time, I had tried the startup repair infinite loop recovery on SF and it still couldnt fix the BSOD. Thanks for the rather useful guide though.

I had run chkdsk and window's build in memtest tool, and it seemed like there isnt any issue with my hardware. No bad sectors found with chkdsk and a normal memtest results seemed to be fine.

I had also done a System Restore which didnt help the situation.

I tried to disable the BSOD auto reboot and here are the technical information found on the screen:
***STOP: 0x0000007e (0xFFFFFFFFC0000005,0xFFFFF80003A0A000, 0xFFFFF880009A90D8, 0xFFFFF88009A8940)

In addition to that I had also seen errors like BAD_POOL_HEADER and PAGE_FAULT_IN_NONPAGED_AREA during some of the BSOD reboots.

Could this be a virus or trojan in the system? Or Avira messed up my system's startup? Or an impending HDD/RAM failure?

Information about my PC:
Asus G73JH A2 laptop
Windows 7 Home Premium x64
Intel i7 720QM 1.6GHz
8GB 1333 MHz DDR3
2x Seagate Momentus XT (This hard drive comes with a 4GB SSD for caching. A fairly notorious hard disk as it has quite a few issues surroun... Read more

A:BSOD - Stuck in Endless Startup Repair Loop

Cheesenium welcome to SevenForums



   Warning
You will need a USB FLASH DRIVE


   Tip
Download the Tool from a non infected PC
Farbar Recovery Scan Tool

Choose one that goes with your OS bit version . Save the file to a USB Flash drive

32-bit Version OS Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64


   Note
Click the button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System
Plug the flash drive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select Repair Your Computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then ... Read more

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RELEVANCY SCORE 77.6

Hi everyone

To start off, my laptop is quite outdated, although I have upgraded to Windows 7. However I noticed that it's been running pretty slow lately and I occasionally got the blue screen of death (been meaning to get it repaired, but didn't really have the time to do so). Yesterday, I tried to restart the laptop, but the next thing happened was this "Windows is loading files" screen and it went to Startup Repair to scan the problems, and when I clicked Finish, it would shut down (without solving the issues) and repeat the same process over and over again. I couldn't get into Safe Mode either since it would bring me back to the same screen as I mentioned above. Below are the problem details from the scanning:

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: unknown
Problem Signature 4: 45
Problem Signature 5: AutoFailover
Problem Signature 6: 1
Problem Signature 7: BadDisk
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

So I'm wondering if there are any ways I could get the Windows to boot again, or at least get into safe mode so that I can recover some of my data and files. Any suggestions and recommendations are welcome.Thanks very much in advance :]

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RELEVANCY SCORE 77.6

Please help. My acer desktop won't go passed the System Revovery Options and Start up repair options no matter what I do. Each time I restart my computer, the Microsoft logo will load but then it'll take me right back to the start up repair. The start up repair can't locate my OS or anything. Each option I choose gives me an error message.
I tried to start Windows using safe mode but my computer doesn't even give me the option anymore. It only takes me back to Start-up repair/System Recovery.

I tried clicking Alt+F10 but that doesn't work either. I do not have a windows 7 disc or a disc from thr manufacter, but i did create one but apparently it did not work.
I'm stuck.. What should I do?? Can someone assist me step by step? :/ thank you

A:Windows can't go past start up repair? Endless loop

Work through the steps for Troubleshooting Windows 7 Failure to Boot

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RELEVANCY SCORE 76.8

Hello. I am so happy to have found this forum. Thank you in advance to all who help those of us in need. I have read many of the posts about my issue but keep hitting dead ends or questions so feel it is time to ask for some specific help. I apologize in advance if my questions seem redundant.

Computer: HP Pavilion dv6-1350us Entertainment Notebook running Windows 7 Home Premium 64 bit. 250GB HD. Intel Core Duo Processor.

History: Hard drive is pretty well maxed with only a few gigabytes free. Laptop does not have a battery so it shut down when power cord was bumped. On restart it went into a repair mode that displayed files being fixed as it scrolled. When I went to remove the external devices while this was processing, I accidentally disconnected the power cord causing another shut down. This time when I rebooted, it went into Startup Repair with the box on the screen showing the blue box that travels across. After numerous hours I thought maybe it was hung up so shut it down and rebooted. This time I saw it gave an option for normal start or the repair so I tried the normal option twice and both times it came back to the same screen, leaving just the repair as an option so I started it once again. Paying more attention this time, I could see the hard drive light flickering so waited patiently as it ran....for over 4 days! I finally started searching the internet for how long it would run and found the endless loop issue. So last night, after I think ... Read more

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RELEVANCY SCORE 76

Hi,
Thank you in advance. I am trying to fix a computer it is stuck in an endless repair loop. I have tried using the backup registry also the MBR fix. Nothing has worked. Also ataport.sys was said to be corrupt. can not boot in safe mode or anything. Done allot of googling not finding solid answers. Can't run tdsskiller from command line or I would try that. Don't want to reformat and reinstall Windows.
Thanks again,
Lee

A:Vista home premium oem endless repair loop atapi.sys corrupt

Also in the diagnostic and repair details it says signature 5 and signature six corrupt

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RELEVANCY SCORE 73.6

So windows 10 crashed this morning and when I switched it back on I got the auto repair screen but then in never makes it to the diagnosing screen v

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RELEVANCY SCORE 73.6

hey all i would appreciate the time if you looked into this matter.

i was using window's harddrive repair function, as my computer was starting to crash frequently. The window repair function hung at 47% at the 4th step, so i shut it off.

Now windows can no longer start, not even in safe mode. Upon loading, the computer will reboot itself.
i know there's some serious harddrive issues, this 110 gig seagate hdd had to be sent in before. I will most likely just transfer the data and start anew if no one has any suggestions.

any advice would be appreciated.
 

A:win xp hdd repair crashed: windows now in infinite loop

Welcome to TSG....

If this repair function that you were doing is a repair-installation of Windows then exiting out is a big mistake since the process will want to keep going until finished. I would suggest to put the windows install disk back in the drive and follow the prompts and finish the installation.

If this is not available then you might have to remove the hard drive from this computer and install it into another computer as a slave drive and manually backup any important data to another media like CD-R's, DVD or thumb drive and then return it to this computer and do a clean installation of Windows with a format.
 

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RELEVANCY SCORE 72.8

my laptop crashed two days ago whilst browsing the internet and i had to force a shut down, when i restarted my laptop it gave me two options, one being the startup repair and the other being to start windows normally.

neither work.

the startup repair sends me to a blank blue windows screen and after 2 hours of waiting i abandoned that and attempted to just start windows, which loops me back round to the startup error page.

i have searched for a fix and therefore attempted to boot my laptop in safe mode which loops back round and i have also tried to use the last known good configuration which sends me to a green windows screen and again after hours of waiting nothing is gained.

My last move has been to try and create a repair disk through my friends laptop but after fiddling with the boot order to finally get it to even recognise the disc is doesnt work. i assume its because i made the disc through a windows 8 machine and not a windows 7 one.

Any help would be greatly appreciated, this is super frustrating and i have ran out of ideas

A:laptop crashed and now stuck in repair computer loop

We have many fine tutorials here at the forums, written by some very talented people. Here's one that may help you. Just click on the link. Welcome to the forums by the way.

Startup Repair Infinite Loop Recovery

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RELEVANCY SCORE 71.2

My husband and I upgraded to Windows 10 ages ago.  After a few initial hiccups, all has been well - until last night.  My husbands HP laptop turns on just long enough to display the automatic repair message, then turns off.  Hitting ESC
to get into the boot menu simply turns the computer off more quickly. All fixes I've read are not only years old, they require the computer to stay on long enough to reach further screens.  I'd appreciate any help I can get!  PS:  I'm no techie,
but not a technidiot, either.  Thx!

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RELEVANCY SCORE 71.2

Hello , i updated some updates for w8.1 and i got a message saying : restart is required for the updates to apply , and so i did.. Then i got the auto repair loop witch just when u turn on ur pc you get: Prepearing Automatic Repair, Diagnosing your pc(after)
And it says : there is a problem with turning on your pc. 2 options given (RESTART NOW/ADVANCE OPTIONS)
Alot of people had this problem , for more details : look up to youtube : windows 8 Automatic repair loop..
Can anyone help? cant access to my pc in a few days://

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RELEVANCY SCORE 71.2

After the crash, my PC has been unable to boot into windows, in any form of safe mode or even an old windows 7 OS i had installed.

I have tried several fixes already but to no avail. SFC scan says action cannot be performed and other options like startup repair fail.

Any help is appreciated

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RELEVANCY SCORE 70.8

I'm new to this forum so be nice.

I have a ASUS A7N8X board with a Allied AL-A400ATX power supply. Starting this weekend, with no notice, my system will not boot up. Instead, it seems to be stuck in a On/Off loop. I can't get into bios, safe mode or use my bootup floppy because the cycle doesn't last long enough to reach that part of the startup routine. The front On/Off switch does not work. I have to power down by using the main power switch on the Power Supply. I think I've narrowed it down to my power supply or my motherboard. I tried a new hard drive . . . no change. After disconnecting all my various drives including hard drive(2), CD, DVD, and Floppy; I am still getting the On/Off loop. The power supply seems to be automatically turning itself on/off. Even when I disconnected the On/Off switch cable from the motherboard it continues. I looked at the capacitors on my motherboard and there appears to be no sign of bulging or discharge. Do you think I should try to replace my power supply? or motherboard? or something else? I'm getting in a little over my head, but don't think I'm ready to buy a whole new system. Please advise.
 

A:System will not power up. Endless loop of On/Off cycles every 2/3 seconds.

I would definitely try a new psu first.

Regards Howard :grinthumb
 

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RELEVANCY SCORE 70.4

Yesterday i was restarting my laptop, i was doing this by holding down the power button to force shutdown, i accidentally removed my finger from the power button before this was complete, i started holding the button down again straight away, this time i held it until it turned off, now whenever i turn it on it starts auto repair then goes to a screen that that says auto repair could not repair your computer, could anybody help?
 

A:Windows 8 auto repair loop

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RELEVANCY SCORE 70.4

i did a refresh on my aspire V5-573 and it was working fine until i did updates , now I am stuck in auto repair loop
 

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RELEVANCY SCORE 70.4

My Aspire V5 turned itself off. When powering up again a message briefly appears saying there was a problem and then that it is preparing auto repair. The screen goes blue and that is all that happens. . It seems to be stuck in a loop. Help!

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RELEVANCY SCORE 70.4

Hi,

My HP laptop, model # g7-2240us has been stuck in an Automatic Repair loop since trying install the Win 10 anniversary update a couple weeks ago.

I'd previously updated from the original Win 8 to Windows 10, and it had been working fine before this last update.

It only boots into Automatic Repair, but none of the provided fixes there (startup repair, etc) have worked. I haven't tried a reset yet.

I'm able to get to command prompt, but not boot into safe mode. I'm pretty sure this is a driver issue based on reading through a lot of forums!

More details, I've already unsuccessfully tried:
sfc /scannow
chkdsk - everything fine
system restore - no restore points found
last known good config
go back to previous build - none found
disabled early launch anti-malware
disabled secure boot in BIOS
tried fixing the bootrec
tried using Regback to copy registy files using this tutorial - failed (Startup Repair Infinite Loop Recovery - Windows 7 Help Forums)

I've looked at the log file - Windows\System32\LogFiles\Srt
SrtTrail.txt - but while it says number of root causes=1, it doesn't identify any corrupted files and all tests complete successfully. It says "Startup Repair has tried several times but still cannot determine the cause of the problem."

So finally, I tried disabling automatic repair through bcdedit to see what would happen. I feel like I'm finally getting somewhere, since now it boots to Recovery screen with the message &qu... Read more

A:Win 10 Auto Repair Loop - Avast?

Have you tried a System Restore to a date before the Anniversary Edition? Have you tried deleting the Update leading to the installation of the Anniversary Edition?

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RELEVANCY SCORE 70.4

I am running Windows 10 and this morning I downloaded a game and Youndoo (SP) was installed with it without me knowing and due to the complications of trying to get rid of it I thought I would do a factory reset just to get it back to the start so I can start again. However, along the lines of doing that I, for some uknown reason, decided to do a PC diagnostic test thing and now it is on an ever lasting loop and sometimes it looks like it is going to move on from there only to quickly flash 'this might take a few hours' message and then pretty much refresh and keeps me on the black screen of looping death. I can't find a way of fixing this and I don't have the money to call in a professional which is what I fear I might have to do if all else fails.  

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RELEVANCY SCORE 70.4

I've been stuck in the auto-repair loop on my Lenovo win8 laptop (Lenovo U510), and I can't seem to get into safe mode, the one key recovery options don't work for system recovery, but I can get into the BIOS menu and Boot menu - just no option for safe mode here), and I can't figure out how to get
Into advanced settings. Can someone please help?

The precursor was being prompted to scan the drives for errors, tried to do that, it froze, then went into the auto-repair loop on startup. To make matters worse, I don't have a bootable copy of win 8, since it just came installed on the machine (and I didn't get around to creating the USB boot
Disk or backing up my
Data to my portable) hdd

A:Please Help: stuck in auto-repair loop

Hello,

Follow this to get a command prompt open:
Startup Options Menu - Boot to in Windows 8

Advanced "Startup Settings" - Boot to in Windows 8

Once this Command prompt is open run these commands:

bootrec /fixMBR
bootrec /Fixboot
bootrec /rebuildBCD

Then:

Chkdsk /r C:

I also recommend you are trying to boot this with as little things plugged in. I am not talking about things inside your case but outside perphirals for example if you have USB drives and that plugged in.

Hope that helps Cheers.

Harry

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RELEVANCY SCORE 70

I can't get Windows to load properly. Can't get into any safe modes. Just the startup repair screen, over and over. It tells me that there are no system restore points. I have tried copying the ntoskrnl.exe from another Win 7 computer. I have tried the "How to get out of the endless system repair loop" tutorial. The repair attempts are giving me a "0x2" error code. I tried to run sfc /scannow. It tells me (no matter how I try) that there is a system repair that needs finishing and to reboot and try again. (yes I did that) I am running chkdsk /f /r right now. Is there any point in continuing to try to fix? Or should I just reformat and reinstall? (I have already backed up all my data)

A:No BSOD. Endless startup repair loop. "ntoskrnl.exe corrupted"

  
Quote: Originally Posted by forest bayou


I can't get Windows to load properly. Can't get into any safe modes. Just the startup repair screen, over and over. It tells me that there are no system restore points. I have tried copying the ntoskrnl.exe from another Win 7 computer. I have tried the "How to get out of the endless system repair loop" tutorial. The repair attempts are giving me a "0x2" error code. I tried to run sfc /scannow. It tells me (no matter how I try) that there is a system repair that needs finishing and to reboot and try again. (yes I did that) I am running chkdsk /f /r right now. Is there any point in continuing to try to fix? Or should I just reformat and reinstall? (I have already backed up all my data)


Reformatting is often the best and fastest way to get going. Just in case back up

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RELEVANCY SCORE 69.6

My inspiron 660 is struck in an auto-repair loop
Last night i was watching a dvd, my pc freeze and since i cant restart it. He try to repair then want to restore then nothing happen 

A:Windows 8 struck in auto-repair loop

acher76
Hello,
I seems that I have similar case. My laptop has stuck in reboot loop of windows 8. Unfortunately, I can't force my laptop to start recovery procedure. I think I need some kind of installation or recovery media from Dell. Do you think you can help me with this?
Looking forward for your reply. 
Run diagnostics:
http://dellwindowsreinstallationguide.com/f12-preboot-diagnostics/
If they pass perform A Clean Install of Windows 8 Service Pack 1 (otherwise known as Windows 8.1):
http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/a-clean-install-of-windows-8-1/
Installation media may be downloaded here:
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/download-windows-8-1-retail-and-oem-iso/

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RELEVANCY SCORE 69.6

I was playing WOW the other night on my month old PC and all of a sudden I got a full red screen. I restarted the comp and this auto repair screen popped up and it freezes and just same thing over and over. the bottom of the screen is cut off and the only other window i can get into is the bios setup utility window. Cant get into any kind of safe mode nothing.
my computer is an
Gateway SX2370-UR12

A:stuck on auto repair boot loop

can i make a recovery disk from a different comp? it is under warranty but I did read reviews on the repair center and not a single good review everyone was on there looking for an answer asking where their computer was lol anyone know of anything we can do at home to try and figure out what is wrong?think this is a hardware issue ?

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RELEVANCY SCORE 69.6

A couple days ago, I was casually playing Warframe. Tried to alt+tab out to check an IM and my screen went black. Not sure what happened as I could still hear the mouseover sounds as though Warframe were still active. Fiddled around for a few minutes and couldn't get Task Manager to come up, so I decided to just hold the power button on my laptop until it shut down. No harm done, right? Wrong.

When I booted back up, Windows greeted me with a "Diagnosing Your PC" message under the normal Toshiba boot logo. After it hung there for a few seconds, it moved on to the "Attempting Repairs" screen. Didn't take long for it to decide it wasn't too happy with me for suddenly shutting it down.

Since then, I've been stuck in an auto repair loop. So far I've googled everything I could think of, but it seems my efforts were in vain. Tried putting Hiren's on a thumbdrive and booting from there, and for some reason, Windows just boots right back into the auto repair screen. I've even wiped my 1TB external and put the recovery image from my work PC on there. That didn't work either. I've gone through every thread google's given me and I feel like I'm banging my head against the wall.

I should probably note that formatting is not an option for me. I'd try installing Ubuntu on my external, but since the recovery won't even boot, I feel like that'd be in vain.

Thanks in advance for any help guys.


EDIT: I've literally tried every suggestion I could find, and n... Read more

A:W8.1 stuck in auto repair loop, nothing works

Hi I had the same problem a few days ago I had a look on you tube seems to be quite a common problem.I Should say I am also running windows 8.1 on my Dell laptop , they suggested putting in the windows 8 disc which you probably don't have as I didn't . But they did say that a windows 7 disc somehow recognises windows 8 I have a windows 7 upgrade disc so I put that in the drive rebooted my laptop and it eventually loaded up. Had a rather large update to download but it's fine now. Good luck

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RELEVANCY SCORE 69.6

Aspire V5-122p-0889, has no optical media, usb driver was the error code when this all happened, managed to go to recovery, but nothing beyond that, and on recovery screen, has options that are boot to safe mode with varies options. Any suggestion will be thankful.

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RELEVANCY SCORE 69.6

Hey all! so system was running perfectly (custom pc, win 8, samsung pro ssd), just did a clean install, fresh drivers, etc. It was running great! ASUS Sabertooth p67 mobo, latest bios.

then out of the blue, mid game, i get a hard lock up stall. no blue screen but just lock up. shut down and when i reboot, bios didn't find my samsung ssd. unplugged my 2nd sata drive, booted again and now it found the samsung ssd however i got the "no disk found press ctl alt delete"

at this point i ran windows recovery console and did the bootrec fixboot, fixmbr, rebuildbcd, chkdsk party. everything said it was completed successfully

now when i boot however i am stuck in an auto repair loop and can never boot into windows 8.

i am thinking the crash is somewhat power supply and/or mobo related. new power supply is on the way and mobo being RMA'ed.

however, i still think this is a software situation and would love to fix it rather than do a full clean install

thanks!
 

A:Win8 auto repair loop can't boot

no ideas? =)
 

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RELEVANCY SCORE 69.6

I was playing WOW the other night on my month old PC and all of a sudden I got a full red screen. I restarted the comp and this auto repair screen popped up and it freezes and just same thing over and over. the bottom of the screen is cut off and the only other window i can get into is the bios setup utility window. Cant get into any kind of safe mode nothing.
my computer is an
Gateway SX2370-UR12

A:stuck on auto repair boot loop

Try reseating your RAM and video card. This happened to me and I thought the hard drive was bad and I spent hours trying to replace and reinstall software/hard drives to have it continuously restart to the automatic repair loop. I removed the bad RAM from my system and it rebooted and acted like nothing had ever been wrong. That is where I would start.

Reseat the RAM - reboot
If auto loop starts up then
Reseat the Video card - reboot
If auto loop starts up then
If you have 4 sticks of RAM, REMOVE two (I would check the RAM sticks and use a matched pair by brand) - reboot
If you auto loop starts up, remove the remaining RAM and then reinstall the two you removed from above - reboot

Hopefully, one of the above will help you out. Let us know how it goes.

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RELEVANCY SCORE 69.2

The person who posted fix instructions has been banned. Since his instructions didn't work, I'm guessing I should do a new original topic. Here it is:
 
 
 
Endless restart notification began several weeks ago. 
Last installed updates on 3/22/16: KB3102429, KB3035583, KB2952664, which remain.
That day, I individually uninstalled all updates from beginning of 2016; endless update checks ensued.
 
About 9months ago installed Windows10, then shortly afterward resorted to Windows7. Windows10 always downloaded along with subsequent updates but I was able to prevent its installation.
 
 
Original hard drive was damaged and replaced following drop to floor. Tech/advisor no longer available to me.
 
From current Speccy;
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Pentium T4400 @ 2.20GHz 53 °C
Penryn 45nm Technology
RAM
4.00GB Dual-Channel DDR2 @ 398MHz (6-6-6-18)
Motherboard
Dell Inc. 0K138P (Microprocessor) 58 °C
Graphics
Generic PnP Monitor ([email protected])
Intel Mobile Intel 4 Series Express Chipset Family (Dell)
Intel Mobile Intel 4 Series Express Chipset Family (Dell)
Storage
119GB ATA Crucial_CT128MX1 SCSI Disk Device (SSD) 45 °C
Optical Drives
MATbleepA DVD+-RW UJ890 SCSI CdRom Device
Audio
IDT High Definition Audio CODEC
 

A:Endless Update Search and Endless Restart loop

Hi,
 
First let's try to find what is going on...
 
Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
Report IE Proxy Settings
Report FF Proxy Settings
List last 10 Event Viewer Errors
List Installed Programs
List Users, Partitions and Memory size
List Restore Points
Click on Go.
Post the resulting log in your next reply.
 

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RELEVANCY SCORE 69.2

DELL INSPIRON 3847
Thank you in advance! I am helping a friend get his Dell out of the Repair Loop. Upgrade from W8 TO W10, worked for a month and then went into the loop. Sorry, I don't know the details. Ran Chkdsk with no issues. Need some guidance please.

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