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unable to upgrade to internet explorer 9 on windows 7 computer.

Q: unable to upgrade to internet explorer 9 on windows 7 computer.

I am running windows 7 x64 on a core 2 quad. I can never seem to upgrade internet explorer 8 to 9. I keep receiving errors. I have deactivated all of the addons. My computer is completely up to date but for this one. I received error code:80246007 What should I do?

Thank you

Preferred Solution: unable to upgrade to internet explorer 9 on windows 7 computer.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: unable to upgrade to internet explorer 9 on windows 7 computer.

When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive a "0x80246007" error code
may apply - I think it still applies to Vista and Win7.

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anyone able to help me why I cannot upgrade to internet explorer 11?
I had make sure my windows patches are up to date.
thanks in advance.


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I am running Windows 10. My new employer requires me to use Internet Explorer as my web browser. I have tried to download IE, but it says I cannot complete it because I am not the administrator.  (I am.)  When I try to access a
website through IE, it says "Not Responding."  Please help.  

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My computer automatically updated to Windows 10. Initially, it just has a black screen so I had to do a hard reset (following instructions from the support site). Now it says I'm connected to the Internet but Internet explorer says it's not.I've updated the driver software and that has not made any difference.The next piece of advise is to get the hp network assitant to help, but that was uninstalled in the hard reset.Can anyone help? I've never had any problems with this computer before.

A:Windows 10 upgrade - unable to use computer

Welsh_sarah wrote: Now it says I'm connected to the Internet but Internet explorer says it's not.I've updated the driver software and that has not made any difference.The next piece of advise is to get the hp network assitant to help, but that was uninstalled in the hard reset.Can anyone help? I've never had any problems with this computer before. Hihttp://support.hp.com/us-en/drivers/selfservice/hp-beats-special-edition-23-n100-all-in-one-desktop-...May help, but it US oriented. If you can open a command prompt as an administrator and type ping   assuming your router is that number, a label on it should say, but it may be get something like Ping statistics for    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),then you have a connection to your router.  If you have managed that and feel brave, type the following lines 1 at a time. ipconfig /releaseipconfig /renewipconfig /flushdnsipconfig /registerdnsnetsh winsock reset catalognetsh int ipv4 reset reset.lognetsh int ipv6 reset reset.lognbtstat -RR Then reboot, and perhaps come back and give an update.  

Happy 2 [email protected]

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After a week of using Windows Vista, Internet Explorer stopped connecting to the internet. I use FireFox as an alternative and I have a wireless ethernet card installed. Is there a way to repair IE that works? Logged on as Administrator, I followed the instructions to disable all add-ins, closed and open IE again and under Tools/Advanced, clicking RESET just pops up the message to close all open windows and programs. I closed the sidebar, started task manager and proceeded to stop tasks when it said "Access is denied".

Starting up the DID for WV Home Premium 32-bit only presented the Install option, so I did not want to begin that.


A:Internet Explorer Unable to Connect in Windows Vista

As a follow up to this post, I learned that when logging on to a different account, which displays icons that I had under Windows XP, I can connect to the internet with Internet Explorer.
In the new account were IE will not connect, when I click IE Tools/Internet Options/Conections/Setup, it says I am already connected to the Internet after I click Add, but when I click Browse the Internet Now, it says 'Navigation to the webpage was canceled'. Typing a different web page does not work. Going through diaognistics at that point found no problems with my internet connection.

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Ok so I need to upgrade Internet Explorer from 7 to 9 and when I did that it went through then after rebooting it said an error has occurred reverting updates and it switches back to 7. So I tried updating to 8 and same problem occurred. Please help I need this browser for a job. Also I'm running windows vista 32bit.

A:Windows Internet Explorer upgrade problem.

Please download and install Speccy to provide us with information about your computer.
When Speccy opens you will see a screen similar to the one below.

Click on File, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click in the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

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I just did a clean Windows 7 install.

BTW there is an excellent guide here by gregrocker.

How do I upgrade the default IE8 to IE11? Should I uncheck IE 8 (Control Panel > Programs and Features > Turn Windows features on or off) or just leave it checked and then install IE11?

Or do I install IE11 and it will uncheck IE8 by itself during the installation process?

I was browsing the net and found an interesting read basically saying not to uncheck it.

I noticed after installing W7 and then running Windows Update it installed some IE11 updates even while IE11 is not yet installed.

A:Upgrade Internet Explorer 8 on clean Windows 7 install

It's best to uninstall the ie11 update if installed and hide it when it comes up,
Then recheck for updates and load them in the way they were first released 9-10-11
That way if you decide to roll back to a prior version 10 is already there
Plus it just works better
For the record ie10 is the more stable version

Also turning a windows feature off does nothing productive.

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been having trouble updating ie to version 11, after some fault finding and running dism.exe the checksur log file shows major corruption, can someone help with repairing Windows Servicing Packages.
see attached log file
os windows 7 32bit
thanks humberss

A:Windows 7 can't upgrade to internet explorer 11 error 0x80070643

Hello there, 
You will need to turn on Windows Firewall
1. Click the "Start" button. In the search box, type "Windows Firewall", and then, in the list of results, click "Windows Firewall".
2. In the navigation panel, click "Turn Windows Firewall" on.
3. For each group of settings shown, select Turn on Windows Firewall, and then click OK.
4. Try again to download and install the programs you want from Windows Essentials.
Hope this helps! 

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Creating title in this forum per request of moderator...

I ran a scan in safe mode after running in normal mode and it still said it found it...

I'm attempting to run malwarebytes as I've had success with that before...

A:Unable to open My Computer or other explorer windows

Update mbam and run a FULL scanPlease post the resultsThen run ATF and SASATFPlease download ATF Cleaner by Atribune & save it to your desktop.Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox browser click Firefox at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browser click Opera at the top and choose: Select AllClick the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".------------------------------------SAS,may take a long time to scanPlease download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-... Read more

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:08:40 PM, on 14/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
... Read more

A:Windows Explorer, My Computer, System Restore and Internet Explorer don't work

Nevermind! My friend sent me a malware cleaner called "Malwarebytes' Anti-Malware" which cleared the problem right out. :D

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Hi, when i try to open My Computer or Windows explorer, my task bar disappears from the bottom for a few seconds, when it comes back, My Computer doesn't open. When i try to open Internet Explorer, nothing happens at all!! Please help!Logfile of HijackThis v1.99.1Scan saved at 9:06:22 AM, on 6/19/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exeC:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exeC:\WINDOWS\system32\r_server.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Symantec AntiVirus\Rtvscan.exeC:\WINDOWS\system32\wscntfy.exeC:\PROGRA~1\SYMANT~1\VPTray.exeC:\WINDOWS ... Read more

A:Cannot Open Internet Explorer/my Computer/windows Explorer


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I have a couple of problems with Windows 7 such as being unable to upload Upgrades.  I then found that I could not upload upgrades for my Dell laptop and wonder if the two recovery discs could be used to get me back to where I am able to fulfil this task.

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OS is Windows XP. The computer is 6 years old & have never had problems. Recently I'm unable to access internet Explorer. The white page appears and the "connecting" message...and there it stays. Also, I'm unable to download .net versions 2.0 through 3.5, which appears to prevent me from downloading other programs. One tech tried to assist me remotely & ultimately suggested seeking help from a Windows specialist--thus my finding tech Suppor Guy--great!! --Dutch--

A:Unable to access Internet Explorer; unable to download .net versons 2.0 through 3.5

would suggest system restore to before this happened first.if thats not possible post back

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Greetings!(I have been directed to post here from the "Am I infected?" forum. My previous thread is located here).My Windows Vista (32-bit) has been unable to update for over two months. Windows Update has tried to install the latest Definition Updates for Windows Defender, but has experienced a Code 8024402C error each time. I do not access the internet through a proxy and setting "Automatically detect (LAN) settings" in Internet Explorer did not resolve the problem.It seems I am unable to access selected websites: Firefox cannot find the servers at download.microsoft.com and www.yahoo.com, even though these sites work fine on other computers using the same home network.At times, IE also attempts to flood my screen with pop-ups pointing to a broken non-URL, most often when I re-log into Vista after waking up my computer from Sleep mode.I paste (DDS) and attach (Attach, ark) the requested logs below.Thank you for your help in advance!.DDS (Ver_2011-06-23.01) - NTFSx86 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26Run by Severan at 18:45:03 on 2011-08-19Microsoft? Windows Vista? Ultimate 6.0.6002.2.1252.1.1033.18.2037.1231 [GMT 8:00].AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}.============== Running Processes ============... Read more

A:Windows Update Error (8024402C), Unable To Access Certain Websites, Random Internet Explorer Pop-Up Flooding

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/415180 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Hi there!

There are similar threads about this problem but since the solution is always system specific, I figured I'd start a new thread.

I'm having issues with a few Windows updates, sometimes they work sometimes they don't but the Internet Explorer update never works. I had IE9, uninstalled it, now I have IE8. Any attempt to update via Windows Update fails (it downloads, installs, but then fails and reverts back during restart)

I have run SFC which finds corrupt files but is unable to fix them. I have attached the CBS log. Hoping somebody can help me with this, it's driving me in-sane!

Thanks in advance!

A:Unable to update Internet Explorer, SFC unable to fix corruption

One of the files it cannot fix, xlog.exe, has been reported as a trojan, please run a virus scan.


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Windows Vista x86 and Windows 7 x86 users in Catch 22 situation trying to restore systems!
During Factory Restore of Vista x86, upgrade of Vista x86 to Windows 7 Ultimate x86 SP1, or install of Windows 7 Ultimate x86 SP1 and validating install online, Windows Update fails after mandated update.
Unable to manually download requisite updates due to "Browser our of date" error from Microsoft Support website!
Downloads only available from Support.Microsoft.com website

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I am running Windows XP Home SP2 with the latest updates on a Pentium 1.8 GHz Dell 2350. Recently, IE and Eudora quit working. (No new programs had been installed.) IE will not load any pages, it just freezes. Eudora reports an "unhandled exception" and exits. "My Computer" generally will not open, but occasionally after searching several minutes it will function perfectly with every disk/link opening instantly. (I can bypass the "My Computer" button with the "Run" command to instantly open any drive. Using this method, the Control Panel may still open slowly.) Using Task Manager, no process generally appears to be using a lot of CPU resources. Also, "My Computer" and Eudora function perfectly in Safe Mode.

I did run the Panda online scanner. After 6 hours, it reported 37 potential "viruses or spyware" but did not give an option to fix any. I neglected to save the log file at that time--sorry. Since then, I have downloaded and run the following antivirus/spyware detection programs without finding any problems other than tracking cookies (removed all cookies): SpyBot Search & Destroy, AVG Free 8.0 full scan, BitDefender 10 Antivirus full scan, the latest Windows malware removal tool, sfc\ scannow (did not run with XP CD in drive), and Windows Defender. I have also uninstalled IE, restarted, and then tried opening Eudora with no improvement. After that, I uninstalled Eudora, installed IE 7, and res... Read more

A:"My Computer" (Windows Explorer), Internet Explorer, and Eudora Will Not Open

BUMP please . . .

By the way, I had also tried System Restore several times early on--without success.

Any help would be greatly appreciated. Thanks in advance!

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I updated my computer using windows 10 and it took out internet explorer 11  How do I reinstall it.  I need it for some programs.  I tried to use my restore before the update but it did notthing.

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About a month ago I visited a web page (sorry, don't remember which one).
Immediately after this I started noticing a lot of popups when I used Internet Explorer.  There were also new programs on my PC I did not recognize.  Unfortunately I do not remember exactly what they were called.
In response to this I ran the following / with the following results:

Heimdel -- Not sure if it did anything
Malwarebytes -- Ran scan, not sure if it did anything
ADW -- this one deleted: desk toptemp; Fighter10119; Slow pc fighter.
Combofix -- not sure if it did anything
Simp Sys -- it deleted tweaks
RKILL -- not sure if it did anything.

After this, the popups and extra programs went away and my computer appears to be running normally.
I am posting here because I have been told that it is possible there still may be some residual malware on my PC.
My system details:
OS: Windows Vista service pack 2
Browser: Internet Explorer 9.0.8112.164211C
Is there more I should do to ensure my PC does not have any residual malware?

A:Many Pop Ups in Internet Explorer, Computer Slowed Down -- Windows VISTA / IE9

Welcome to BC !
Rerun AdwCleaner and post its results...instructions below.
Download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
download Junkware Removal Tool to your desktop.
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download... Read more

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   I need help from a Windows 10/Microsoft tech or expert on an issue that has been quite bothersome or frustrating to me
   lately.I would like to ask or know if the latest version of Internet Explorer can be fully uninstalled from Windows 10 or my
   pc.I upgraded my pc to Windows 10 maybe about a week ago and just recently installed Mozilla Firefox cause i read that
   it is one of the better web browsers and i believe the company had made some improvements on it as well.Well,i also have
   Chrome too as well as Microsoft Edge..the browser that comes with Windows 10 that is better than Internet Explorer.
   I don't need all these..i would just rather have Chrome,Firefox and maybe Edge should i use it.I want to completely do away
   with the current version of Internet Explorer that i have but i keep getting messages like i need administrator permission to
    delete the file or permission from Trusted Installer again and again.I tried rebooting in Safe Mode to see if i could remove it
    but that didn't do anything either.I tried using a command prompt but that seems rather a bit confusing for me.Should i just 
    go back to Windows 8.1 and remove or uninstall Windows 10 from my pc?Nothing i try seems to work for me.I don't think 
    Internet Explorer can even be completely uninstalled from a computer?It is part of Window... Read more

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Hi There,

My computer has started running really slowly and crashing more frequently and jsut behaving strangely and getting hung up some times. THere doens't seem to be any particular pattern to it.

Also, sometimes when I open internet explorer, new internet explorer windows jsut keep opening up! they don't seem to stop so I hit crtl, alt,dlt and go into task manager and quit it.

ANy help would be greatly appreaciated!!
HJT log is below.

Thanks in advance!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:44:39 PM, on 5/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program ... Read more

A:Internet explorer opening a LOT of windows and computer slow!

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From first topic: Link is: http://www.bleepingcomputer.com/forums/t/271418/infected-unable-to-use-computer/ ~ OBI know I am infected, but unsure about where I would start. Basically:My computer was completely fine, my Monday evening regular virus/spyware searches turned up 0 results. Tuesday morning I went on the internet, got a few IE popups (even though I use Firefox). Decided to do a Malwarebytes scan and got over 750 infected objects infected. Let the scan finish and was told to restart computer, restarted and the problems started. I completely lost my desktop, no icons and no toolbar; a few more restarts and I managed to get them back but nothing else worked. Every program says I don't have the rights to access it or the computer has the resources to start.I can't access the internet and any scans I can run stop in the middle and give me the 'system resources' error.I'm not using that computer at the moment, since I'm completely unable to use it.Firstly I must ask, is is necessary to save the dds.scr and rootrepeal scanners directly to the desktop, or can they be moved there after being downloaded to another location? I can't access the internet on the infected computer so I will be unable to download them if they MUST be saved to the desktop. I have already managed to run a Win32kDiag scan (attached).Thank you for any help.

A:Infected. Unable to use computer., No desktop, toolbar, unable to access internet.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand corner ... Read more

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My Windows XP is very slow. It is Service Pack 3. When I am trying to update it, I cant access the update website. I found conflicker with norton utility and I was also running Microsoft Maliscious Software removal but the problem continues. Also Internet explorer freezes when I am trying to update and closes down. I need help to find what is going on.

Here is my hijack log file:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:01:27, on 2010. 12. 04.
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 SP2 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Mobile Broadband\AssistantServices.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Mobile Broadband\UIExec.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\PoivY.com\PoivY\PoivY.exe
C:\Program Files\IObit\Adva... Read more

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My users are unable to access the internet via Internet Explorer 7. With Firefox and changes in the proxy it works good, however, unable to access with Internet Explorer.
I'm thinking maybe the user's profile has problem. However, after deleting the user's profile and have her logged in to create a new profile, it still would not work.

How come it works with Firefox but not with Internet Explorer?

A:Unable to access internet by internet explorer

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Okay, in a previous post I talked about how nothing worked, I couldn't open files, use internet explorer, anything. So, out of frustration I did a complete reformat. Everything is great now, except that Windows Update still won't work and sometimes freezes my computer, Internet Explorer does the same, as does Yahoo Messenger. I have run Registry Mechanic, Ad-Aware, Updated Norton and did a complete virus scan, all with no problems. I am really frustrated now. Can someone tell me what might be causing this? I was thinking possibly a software conflict, but that's just an uneducated guess and was hoping someone a little more knowledgeable could shed some light on the problem for me!

Thanks in advance!!!

A:Windows Update, Internet Explorer, and Yahoo Messenger freeze computer

What kind of softwares did you install following the fresh install of windows ?

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I would greatly appreciate any help you could provide. I am running Windows XP - SP3. The system has slowed a lot and Internet Explorer keeps opening multiple windows on it's own. I receive a message at startup on a black screen " Invalid boot.ini" It continues to say it is booting from and it flashes off the screen before I can read it. I ran DDS and have included the two files it produced. When I attempt to run Gmer my system, or the program itself, locks up. After clicking on the GMER.exe file, it loads and then automatically begins a scan of /system then becomes "unresponsive". Once I got the blue screen after running GMER, and it read "STOP: c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000) The system has been shut down. A couple of other times GMER was "Not Responding". Once again thanks in advance for your assistance. I have enabled the email notification and set it to notify me immediately.DDS (Ver_10-03-17.01) - NTFSx86 Run by Charlie and Erinn at 13:09:20.78 on Wed 06/30/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2359 [GMT -4:00]AV: System Shield *On-access scanning enabled* (Updated) {2565CEEE-6BDB-4A6D-AD6D-F682F2695014}FW: iolo Personal Firewall *enabled* {38254411-9AEC-4967-913E-F892C2A4DF89}============== Running Processes ... Read more

A:Windows XP SP3 - Internet Explorer Opening by itself - computer running slow and crashing

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.I order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is ... Read more

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This is a computer that is used for our small business and it is running extremely slow. We will occasionally have Windows and Internet Explorer crash on us. Sometimes the computer is so slow that processing credit cards is hard.I have run CCleaner, Register Mechanics, Adaware and Malware Bytes on it but to no avail. I have Norton 360 installed on the computer.The computer is running Windows XP SP3Any help would be appreciated.Following is the HiJack This 2.0.2 log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:37:41 PM, on 9/9/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\wltrysvc.exeC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Cherry\CDI\CDI.exeC:\Program Files\Common Files\Intuit\Entitlement Client\v5.3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.ex... Read more

A:Computer is running extremely slow with Windows and Internet Explorer crashing

Hello proliney Welcome to the BC HijackThis Log and Analysis forum. I will be assisting you in cleaning up your system.I ask that you refrain from running tools other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.I read where you said you ran MalwareBytes to no avail. Does that mean it did not find anything or it found something but did not fix the problem? If it did find something please open it back up and click on the button marked Logs and copy and paste the results from it in your next post along with the log from the following program.Please perform the following:We need to scan for Rootkits with GMERPlease download GMER from one of the following locations, and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zip Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extra... Read more

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I'm having some quite weird problem with Internet Explorer.
When I'm attempting to run it,It's displaying the error message (Asking me to send the error report to Microsoft) and then closing down.
I've scanned my computer with adaware/Spybot (Search & Destroy),MS AntiSpyware & Trend Micro Pc-Cillin Internet Security 2006 (All are most updated) & no malware has been found.
Then I've tried to upgrade to IE 7 Beta 2 (The official public beta from Microsoft's website) but to no avail as well.
Upgraded just fine but when I'm attempting to run it,It's just displaying the error message in module ieframe.dll .
I've even tried to disable all the plugins through the Internet Options but that didn't helped.
Please note :
All the IE based browsers (Avant Browser,Maxthon etc....) are working just fine.
My system specs :
Microsoft Windows XP Home Edition SP2 (+ All the optional & high-priority updates from WindowsUpdate)
Internet Explorer 7 Beta 2 (Internet Explorer 6 SP2 displayed the error as well)
Main security software :
MS AntiSpyware most-updated & Trend Micro Pc-Cillin Internet Security 2006 (Most updated & all the security features are enabled.)

Is there any way to fix that problem without reinstalling Windows?
Any help would be greatly appreciated.
Thanks in advance!

A:Unable to run Internet Explorer

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Last week Internet Explorer 11 starting sending boxes stating "Internet Explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".
At first, the message box would show up on a few websites. Today when I bring up any type of webpage, I get one or two warning boxes to close program. Windows has not notified me of a solution.
About the same time I tried to download the "free" malwarebytes program. I do not know if the two items are related, but it seems to be a strange coincidence.
I have tried rebooting the computer. checked for updates, turned off any add-ons, turned off hardware acceleration, on the Advanced tab of Internet options made sure that "use software rendering instead of GPU rendering".
None of these actions fixed the problem.
Please let me know what I need to do or not do to make this situation go away.
Thank you.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Genuine Intel(R) CPU U7300 @ 1.30GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3998 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1807 Mb
Hard Drives: C: Total - 258879 MB, Free - 176407 MB; D: Total - 31053 MB, Free - 30110 MB;
Motherboard: LENOVO, Base Board Product Name
Antivirus: avast! Antivirus, Updated and Enabled
 ... Read more

A:Unable to Use Internet Explorer

Hi, try resetting IE to Default Settings
Open Internet Explorer > Click Tools > Internet Options.
Advanced tab > Click Reset.
Apply - Ok.
If the above does not help - run System Restore.
Start > Run > Type
Click Launch System restore.

Then choose a date prior to the problem.
Do you have another browser installed on your pc?
If yes, download Security Check by screen317 from.

Save it to your Desktop.
Double click the install icon.
If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
A command Prompt window will open.
Let it scan the Pc - press any key when asked.
It should now open in Notepad.
Copy and Paste the result of the scan in the reply box below.

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i cant get on internet explorer or access any of my files wheni try it pops up with an error sayin thet it is unable to find openme.exe any help


A:unable to get on internet explorer

ok acacandy told me earlyer to download hijack this and i did and heres the log

Logfile of HijackThis v1.98.0
Scan saved at 7:51:53 PM, on 7/10/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\SVA Player\SVAPLAYER.EXE
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\syslaunch.exe
C:\Program Files\QuickT... Read more

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Originally Posted by Go The Power

Hello and welcome to TSF

Please do this:
Click Here to download ToolbarCop. Save it to your desktop.
Go to your desktop and extract toolbarcop.zip.
Go to the extracted files
Double click on Toolbarcop.exe
Click on the notepad symbol:
A notepad file should pop up, please copy and paste Everything from the notepad file and paste it back into this thread.

Browser Add-on Report generated by ToolbarCop v3.4
01/10/2010 08:18:07

Browser Extension: n/a - {E2E2DD38-D088-4134-82B7-F2BA38496583} - %windir%\Network Diagnostic\xpnetdiag.exe - Enabled - All Users

Browser Extension: Messenger - {FB5F1910-F110-11D2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe - Enabled - All Users

Toolbar: &Address - {01E04581-4EEE-11D0-BFE9-00AA005B4383} - %SystemRoot%\system32\browseui.dll - Enabled - Current User

Toolbar: &Links - {0E5CBF21-D15F-11D0-8301-00AA005B4383} - %SystemRoot%\system32\SHELL32.dll - Enabled - Current User

Toolbar: (Empty) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (empty) - Enabled - Current User

Toolbar: (Empty) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - (empty) - Enabled - Current User

Toolbar: (Empty) - {472734EA-242A-422B-ADF8-83D1E48CC825} - (empty) - Enabled - Current User

BHO: (Empty) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (empty) - Enabled - All Users

BHO: (Empty) - {5C25... Read more

A:Unable to use Internet Explorer

are you able to access internet via any other browser like mozilla, google chrome?
if not
please check whether your default gateway is configured properly



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I was hoping someone knowledgeable would be able to help me with a problem i am experiencing. I work in a IT department looking after a rather large enterprise environment. I have a particular user that has managed to upgrade his browser to IE11.

Whilst IE11 functions fine it is not compatible with a number or applications we use in the company, and i therefore need to get the browser back down to IE9.

I have tried all manor of things from manual uninstall, uninstall from the command line, removing IE11 security updates from the command line, i have also been logged in as local admin and domain admin and for the life of me cannot get is uninstalled, when uninstalling manually all that happens is " An error has occured. Not all of the updates were successfully installed"

When using the command line i don't get errors but equally it also doesn't uninstall the application.

Any help would be greatly appreciated

Thanks in advance

A:Unable to uninstall Internet Explorer 11

You can run IE11 in compatibility mode. Have you tried that?

Also, I don't know if what you have done already has modified the normal rollback process for Internet Explorer because it is a "feature" that is updated through Windows Update.

To rollback to a previous version, you simply unchecked IE11 on the Feature window from the Programs and Features control panel. (The features are accessed in the left pane.)

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I am trying to download Adblock Plus and update Adobe Flash Player but both of them will not download. Both of them always stop at Running security scan... and it never continues. I had to download Spotify on Google Chrome because of this.

A:Internet Explorer unable to download anything

What is your current security program, is it current and can you run a scan with it?
It sounds like you have been infected
Keep us posted

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Hello there.
I have been trying to get my explorer to work. When I click on it, I get an error message, stating the it has encountered an error. I tried downloading Windows explorer with another computer so that I could email it to the problem computer and use the update to hopefully fix it. (email works) It said that I had a newer version already installed.
At this point I have no idea how to fix this problem.
I have XP now and I am not used to it. Could I use my XP cd to repair this??
Any help would be greatfully accepted.


A:unable to get internet explorer to work

Thats what I would do,insert the CD choose the repair option and follow instructions .....

Or check out this site http://www.theeldergeek.com/repair_ie6.htm

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I am using windows 7. Whenever my PC searches for updates it updates everything but one i.e. Internet Explorer.
Currently I have IE 9 on my PC. I have downloaded IE 11 from microsoft website but it is not getting installed.

Please sort this out.

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My computer recently had a virus that ate the Internet Explorer files. I got rid of the virus (I believe), but my computer still will not let me download Windows Internet Explorer. Can anyone help me out?

A:Unable to install Internet Explorer

Hello and Welcome to TSF,

Report here:


Please read ?Virus/Trojan/Spyware Removal Help ? and follow the instructions
very carefully; then, post all the requested logs and information in the Virus Help Forum
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.
Please be patient, as the Security Team Analysts are usually very busy; one of them will
answer your request as soon as they can.

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Windows operating system - Windows 7 Home premium

Browser - Internet explorer 9

I have a curious problem - All the add-ons are disbled and I am unable to enable any of them.

The enable button is greyed out in all cases.

Please advise - I am desperate .



A:Internet explorer 9 - unable to enable add-ons

Right-click your IE9 desktop shortcut. Click Properties and choose the Shortcut tab. In the Target field, if you see -extoff at the end of the path, delete it.

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Good morning,

Yesterday I reinstalled Windows 7 from the disk. This installed IE 8 and usually IE 9, IE10 and then IE 11 are available to upgrade to with Windows Update. This wasn't the case. IE 9 and IE 10 do not appear. Instead it provides IE 11 after a number of updates are installed.

There doesn't seem to be an option for disabling tabs in IE 11. My grandmother uses my PC and finds tabbed browsing confusing so I run IE 10 for her.

I ended up installing Firefox with a fix to browse single page style. We prefer IE explorer and was hoping someone here could assist me in downgrading IE 11 to IE 10 or a work around with a new install of Windows 7. Thanks for any thoughts or comments provided.

A:Unable to install Internet Explorer 10

Well; you should be able to find IE 10 somewhere in the microsoft download center or in their archived downloads. Im just not sure exactly what section, etc. as its been quite awhile since Ive been to that section of their site. So I would just go there and try and do a search for it and see what you can come up with.

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IE 9 32 bit on windows 7 6; does not reset completely.

I reverted to IE8 and tried. Got this error message:

Problem Event Name: BEX64
Application Name: ieunatt.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bca31
Fault Module Name: StackHash_1dc2
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 1dc2
Additional Information 2: 1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3: cbc5
Additional Information 4: cbc5ec6970b2af35927ad67117ca57e2

I am the only user/administrator. I went into safe mode when I had IE8,
took possession /full control of inetcpl.cpl and ieunatt.exe under my name as administrator.

Returned to normal mode tried resetting IE8. Same error as above.

Ran the group policy .vbs from this web site to reset group policy.

Still could not completely restore the 'reset to default'' settings completely.

Everything else works. I reinstalled IE9.

The BEX64 error does not show up on attempting to reset to default in IE9.
I see a cross.

What is the fix? There is no malware on the machine.

Thank you in advance for any help with registry settings that will fix this problem.

A:Unable to Reset Internet Explorer 9

Are you trying to uninstall IE 9 and return to IE 8?

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for some reason, everytime i try to open an internet explorer window, it immediately closes. because of this, whenever i click on a link that opens a new window, i am unable to view that link. i have had and attempted to remove many viruses and spyware on my computer, and i'm afraid that i may have deleted something vital to my system. what should i do? i don't even know where to begin >.<

please help!

thank you very much,
---desperate, pathetic, and confused

A:Unable to Open Internet Explorer

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I recently had a virus removed from my computer. I have Windows 7. After the virus was removed, I noticed that Internet Explorer was missing.

At the time, I didn't realize that IE 10 is embedded in Windows 7. The virus removal software must have disabled IE.

I went to the Microsoft download site and decided to download IE 11 (pre sale download). I figured that IE 11 would remove any previous version of IE and install IE 11

The download (IE 11) did not download completely !

I went to documents/downloads and double clicked on IE10-Windows 6.1-en-us.exe

That brought me to a User Account Control Box which read: Do you want to allow the following program to make changes to your computer. The box listed:

Program Name: Internet Explorer 10 / Verified Publisher: Microsoft Corporation / File Origin: Downloaded from the internet

I clicked on yes

A box came up which read: Internet Explorer did not finish installing. Setup can't continue because a more recent version of Internet Explorer is installed on your computer.

How do I restore IE 10 to my computer ?

A:Unable to view Internet Explorer

There's a couple of ways that you can try -

First go into Windows Update/Installed updates to see if it's listed.

IE10 isn't embedded in Win 7 and is acquired via Windows Update.

You can right click on it and select Uninstall - this will revert you to whichever version you had before the upgrade and after the reboot, try the download again.

A more robust approach is to go Progs & Features/Turn windows features on or off and uncheck its box, but before you do this - you must have another browser installed as you will lose all access to the Internet as you will have effectively uninstalled IE - but give the first method a go first.

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hi, when i click to open up my internet explorer it says "internet explorer (no add ons)" and when i go to manage them they are all enabled but not all of the right add ons are there such as adobe reader.

so what im asking is how do i fix my internet so that i can run it with add ons?

and i have tried to enable them and the ones that are there to be enabled are enabled.

A:Internet Explorer Unable to enable add ons

There are numerous posts on this subject on the Internet (Google “enable add-ons”) none of which helped me.

However after much experimenting I found this solution:

Right click your IE icon and left click on “Properties”
Make sure that Target box reads:
"C:\Program Files\Internet Explorer\iexplore.exe"
(This includes the “Quote” marks)

If it doesn’t then you can do a quick test by copying your original icon then amending the “Target” box as above and trying it out. If OK amend your icon and bin the copy.


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I've messed up something to do with Internet Explorer. First of all, when I open IE all I get is a blank page. No error message or anything. I try to go to a site and the address bar stays at "http:///". I tried repairing my Windows 2000 installation and it didn't help at all. Now it's reverted back to IE5 and Outlook Express 5. So I tried to reinstall IE6 by downloading the installation file and running it. I get the error message:

Error creating process <COCUME~1\WILLIA~LOCALS~1\Temp\IXP000.TMP\ie6wzd.exe/S"Cocuments and Settings\William Overby\Desktop\IE6.0 Full\IE6SETUP.EXE">. Reason: The system cannot find the file specified.

Can someone help me please?????

A:Unable to Install Internet Explorer

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I am using IE6 and winxp. when i goes to www.apic.com.sg to look at the operator logos. The whole page loaded well except that the operator logos dun applear. And there's no error message displayed.

I have been to some sites and it says that my javascript for IE is not able. But i dun know how to able it. Any help out there?

A:unable to see picture on internet explorer 6

go to the top of IE Explorer, click on tools, internet options, click on the advanced tab of the window that opens, scroll down through the list putting a check in show pictures, and also java. Close and try again.

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I am unable to print things off of the web using Internet Explorer. My printer works fine when I print word documents but if I want to print a webpage (for University) it won't even respond. At first I never had the little "Print" button on Internet Explorer, so I customized it, placed it there, and rebooted....and nothing. I also tried to go to File-->Print....and nothing. Any ideas?

Your help is always appreciated! THANKS!

A:Unable to Print From Internet Explorer

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The problem: Unable to open Internet Explorer

Click on Start

Click on Internet Explorer

Goes to Blank Screen

After 30 - 45 seconds, it goes back to Desktop
(I timed the duration of the blank screen with
the second hand on my watch)

I can follow recipe-like-step-by-step instructions.

I would be most grateful for any help you might
provide me.

Dell Dimension 3000 computer
Windows XP Home Edition
Version 5.1
2.40 Ghz Intel Celeron
512mb memory


A:Unable to open Internet Explorer 7.0

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