Over 1 million tech questions and answers.

Problem with Touch screen on lenovo yoga 2

Q: Problem with Touch screen on lenovo yoga 2

A while ago, i disabled the touch screen but i didnt need it, and now that i want to enable it again i can't find the HID-compliant touch screen. What should i do?

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Problem with Touch screen on lenovo yoga 2

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 87.2

Hey everybody, I just received my P40 last week as a replacement for another Lenovo device. So far, everything seems to work fine with one exception: When I turn the screen over to the "tablet position", the touch screen and the touch pen show erroneous behaviour.a) As soon as I make the first input with the touch pen, I cannot make any further input with my finger, so the touch input is simply turned off. The Windows setting to ignore touch input when the stylus is used is not active.b) When I try to tap buttons at certain areas of the screen, especially at the upper edge, the cursor of the stylus starts jumping around and shows up at the lower edge of the screen. That means that when I for example tap on the "X" symbol in the upper right corner to close a window, I actually click on some of the symbols in the system tray in the lower right corner. This problem stops occuring as soon as the angle between the two case parts (screen and keyboard) reaches/exceeds approx. 40. It does not matter if Windows is in "Tablet" or "Desktop" Mode. I already tried to manually install another Wacom driver mentioned at https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Wacom-Tablet-Service-for-ISD-Driver-Win... and https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P40-Yoga-issues/td-p/3293985. I had no luck trying driver versions 7.3.3.12, 7.3.4.8 and 7.3.4.13. I would really appreciate your help since this issue makes working in the tablet position... Read more

Read other answers
RELEVANCY SCORE 86.8

I recently did a Windows 10 update to my Lenovo Yoge Ideapad  11 S on July 16th and now my touch screen does not work. When I check the drivers for my monitor and touch screen I noticed the driver was missing. I cannot get Lenovo or Microsoft to fix this. What else can I do to get that driver back ?

A:Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Hello Dws520Thanks for using the Lenovo forums.Was this the creators update?
If so, have a look on the following post, this should show if your device has been tested with the update yet:
https://support.lenovo.com/gb/en/solutions/ht503655
 
From what I can see, your unit does not seems to have made the list, which leads me to believe that this will be the cause of the issue, I would recommend that you revert back to the previous version of Windows, and observe if the fault still occurs or not.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Read other 1 answers
RELEVANCY SCORE 82

I have ben dealing with problems with this touch screen since I got the laptop.  It has been continuously ghosting, while it got better after the June update, it still ghosts without touches, until you start using the touch screen.  When using the touch screen it starts drawing gray lines in between the point im touching and the point its ghosting to (the lines arent always direct). I recently wiped my the drive, reimaged to a backup from april and tried reupdating it.  When I got to the touch screen drivers, I got through the initial setup and told it to open the update when finished but the machine froze.  Now when I try to reinstall, I get to the finish page on the update tools install, have it open the updater, but the program immediately closes.Any help would be much appreciated.

Read other answers
RELEVANCY SCORE 82

HiI bought my machine a few days ago, the touch screen worked fine than out of no where it stopet responding.The Pen does stiil work. Did I turned it off somehow by mistake?  Thank you!

Read other answers
RELEVANCY SCORE 82

Hi I have bought Lenovo Yoga 500 14 i3 six months ago. Several months ago on the left side of the screen appeared ghost touches. This ghosts touches were exactly on one line of the screen, it is about 6 centimetres from right edge. I went to warranty center and they changed the screen. Two months has passed. And exactly in the same screen line touch screen stoped to work. If to put laptop in 360degree mode - everything works ok.Here is the video:https://www.youtube.com/watch?v=6xnz_L_11f8Actually I am begining to want my money back.

Read other answers
RELEVANCY SCORE 82

Hi Everyone! I would like to know where I could download the touch screen driver for my Lenovo Yoga 2  Thanks!

Read other answers
RELEVANCY SCORE 82

I have a Yoga 11s Laptop (ideapad) with windows 8.1, bought it 3 years ago, and the touch screen hasn't workedfor about two week. I've installed touchpad drivers, and refreshed the computer. Installing the drivers did nothing, and the touch screen worked after the refresh until I flipped the screen to use it in stand mode.  Thoughts? Will a factory reset make a difference?  I really need the touch screen for the work I do, and I can't send it out for repairs.

Read other answers
RELEVANCY SCORE 82

Hello,I have problems with the touch screen of my yoga 500.It works for couple of days and then the touch stops responding.After i run troubleshoot it solves the problem BUT couple of days later the same problem again.  please help!!!

Read other answers
RELEVANCY SCORE 82

My touchscreen cracked- but I bought a $200 insurence policy from Staples, which is where I purchase my computer (and I will NEVER do that again and I don't recommend it). The policy covered accidental damages, such as a cracked screen, but after jumping through hoop after hoop to file a claim, Staples called me saying that they won't fix it becuase it's too expensive, even though I bought insurence. They offered a refund for my computer, but I refused because I adore my Yoga.      I'm really hoping someone can point me in the direction of a third party repairer, or even somewhere where I can buy a replacement touchscreen and have someone like Geek Squad install it. Any suggestions?

A:Replacement Touch Screen for Lenovo Yoga

Get the refund for the computer and buy yourself another yoga. I would even request for the old machine back, make a OKR image. Then nuck reformat the hdd and give it back to staples for a full refund. Once done, restore the new yoga with the image you made.

Read other 2 answers
RELEVANCY SCORE 82

Hi. Touch screen on my device is working from time to time. Mostly not working at all. It stops working after suspend/reboot. I can't understand what makes it work again. Sometimes you suspend/reboot again and it starts working, sometimes its not. The reason of this is I2C HID Device with status "This device cannot start. (Code 10) A request for the HID descriptor failed." which is shown in Device Manager. When it doesn't have yellow warning icon - touch is working. What I tried: Windows Troubleshooter. It reinstalls driver. Doesn't help.Remove driver in Device Manager. Doesn't help. It restores automatically.Disable/Enable device. No luck.Install latest Lenovo updates (including BIOS, V.2JCN36WW) via Lenovo Companion. No luck.Install Windows updates. No luck. BTW, Creators update installed.Suspend/Restart. Helps in very rare cases around 1 of 10.


























Untitled.png ?80 KB

Read other answers
RELEVANCY SCORE 82

I've got this problem with my Lenovo Yoga 500 14 ACL: When I start it (Windows 10), the touch screen doesn't work and I have to restart the device to get the touch screen working.I've uninstalled the touch screen drivers, but after a restart the problem stays the same (no new drivers found or installed?).Where can I find the right and latest drivers suiting to this touch screen (Lenovo or Microsoft)?Has anybody an other suggestion what I can try to get the touch screen working from the first Windows-start? 

Read other answers
RELEVANCY SCORE 82

Hi,So, this just started happening on my 3 month old YOGA 500 - The touch screen stops working every couple of hours.Each time it stops i go to the Device Manager, and under Human Interface Devices i can't find either HID-compliant touch screen or USB input device.The problem resolves each time after a hard reset (and the devices appear in the device manager), then reappears after 2-3 hours.The system is: Lenovo Yoga 500 14ISK, Windows 10 1511 build 10586.164Any idea what's going on?Thanks,Vlad.

A:Lenovo yoga 500 - touch screen keeps disappearing ...

Hey there, I have a 2 month old Yoga 500-14ISK and I had the same issue. The temporary wokaround for me was to search in device manager under "USB controllers" and when the touchscreen died there would be a USB device with "Device Descriptor Failed" next to it in the USB section. Disabling that device and then re-enabling it would make the touchscreen work again. To completely fix the issue, I had to use a factory reset with the Novo button (pinhole next to the power button) and since then despite wiping the OS of my settings and apps, now I've updated all drivers and such again and I've had no further problems with the touchscreen.

Read other 2 answers
RELEVANCY SCORE 81.2

hello thanks for your time two days ago touch screeensays no pen or touch for this deviceit gives yellow mark on device manager on usp devices, failed to describe itselffailed to work with system restoreupdated and reinstalled drive many timesetcany advice pleasethanks in advance 

Read other answers
RELEVANCY SCORE 81.2

Can anyone please help me, my lenovo yoga 500 laptop touch not working in some areas. I have also tried disabling & then eabling the touch screen driver & I also tried updating the driver. But still the problem not solved!!! I have attached a screenshot of the screen also. Please help me to solve this problem!!       

Read other answers
RELEVANCY SCORE 81.2

Hello everyone, I have tried different solutions but do not work.Strangely when before making the loging to windows, the toucscreen works and allow me to write by the virtual keyboard, but after making access to windows, the touch screnn no longer works? Someone conscious solution? Thank you

Read other answers
RELEVANCY SCORE 81.2

ok so as the title says when i change the volume by touching the volume icon and lowering the slider up or down a sound is played on the background indicating the current volume level which i find annoying  ps: this only happens if i used this particular method to change the volume.

A:lenovo yoga 900 volume change by on screen touch

My Yoga 900 of course has that same loud BING! when you adjust the volume using the slider, which I will admit is annoying.  But then I checked and my Dell desktop does as well when adjusting the volume slider using the mouse. In both cases you get the heading "Speakers (Realtek High Definition Audio)" when you bring up the volume slider, so it would seem to be a feature of the Realtek Audio driver.  So the question is, can you find an alternate audio driver, one without the BING!?

Read other 1 answers
RELEVANCY SCORE 81.2

Can anyone please help me, my lenovo yoga 500 laptop touch not working in some areas. I have also tried disabling & then eabling the touch screen driver & I also tried updating the driver. But still the problem not solved!!! I have attached a screenshot of the screen also. Please help me to solve this problem!!       

Read other answers
RELEVANCY SCORE 81.2

Sometimes when I login to my computer, the touch screen will not work at all. Even when I search for touch screen calibration, it does not show up. But if I close the laptop and reset it, it'll work fine. It's incredibly annoying to have to reset it everytime and it can't be good for the computer, right? How do I fix this?

Read other answers
RELEVANCY SCORE 81.2

Hello, This is my first time posting, so please bear with me. A few days ago, the touch screen completely stopped working. I am also unable to rotate the screen. Navigating to the Device Manager, I see three I2C HID Device drivers, but one of them has a yellow triangle with an exclamation mark in it. When I click on it, I see the error: "This device cannot start. (Code 10) A request for the HID descriptor failed." Disabling it does nothing, neither does uninstalling it - when they are reenabled or reinstalled, the error persists. There are no drivers that can be updated, and there is no way to roll back to a previous driver as I never updated these due to there being no problems. I assume this is a hardware issue, but I am not sure how to verify this or if there is anything else that can be done.  I have had quite a few problems with this machine, sending it out twice for the same problem and having the same problem occur for the third time (the power button does not work), but I am hoping this is something that is fixable.  Thanks! 

Read other answers
RELEVANCY SCORE 80.4

Touch screen on this model stopped working a few days ago.All drivers updated on Lenovo website.In device manager in human interface devices there is no Touch screen HID listed.I have tried the Scan for hardware changes and this does not work.Where can I download and install a touch screen driver from?Thanks

Read other answers
RELEVANCY SCORE 80.4

Hi there! Need help. Obviously. Hope people still look at this fourm... I have a Lenovo Yoga 3 1470 Laptop. Its...a few years old AND it is out of warrenty (so please no recommendations for sending it into Lenovo Repair Service). It is running the Windows 10 update, though it initally came with Windows 8.1  A few days ago I factory reset the computer to wipe it of all files and such. When the reset was finished it updated and reloaded itself with Windows 10. Everything seemed fine at first... HOWEVER, the touch screen is not responding to anything. I can fold the laptop into tablet mode, the physical keyboard will shut off but it will not respond to touches by any means. The Pen & Touch information in windows settings says that Pen & Touch are not available for this device. I have checked the drivers and the HID-Compliant Driver is NOT THERE (it was at first but it was greyed out and gave me a code 45).  Tent mode also doesn't work. I can flip the computer over, and Auto -Rotate will appear on the screen but the screen never flips. I have searched high and low on Google and Lenovo but perhaps I am missing something, a driver update or ...anything. Help would be great great greatly appreciated. Just to recap:-Lenovo Yoga 3 1470-Fresh Factory Reset-Windows 10 64-bit-Touch Screen Not responding-Tent Mode Screen Not Rotating-HID Touch Screen Driver Missing *EDIT: Just realized I made a similar post like 2 months ago...wow. I do... Read more

Read other answers
RELEVANCY SCORE 80.4

Hey there, Just had an cracked screen on my Yoga 2 Pro and paid for a replacement. As the screen was cracked, I had to disable the HID-compliant touch screen in my device manager because otherwise I couldn't use the Yoga 2 Pro at all - because of the crack it was like touches like everywhere on the screen at the same time, but I was able to disable it in "device manager". Yesterday, my screen has been changed and everything works fine - except the "touch function"! If I rotate my Yoga 2 Pro nothing happens, too. If I open the device manager, my HID-compliant touch screen is not visibile. If I press "show hidden devices" and select the HID-compliant touch screen (it is shown then), it is listed as "not connectet" - error code 45. But the screen itself is working. If I search for drivers, it says everything is fine. But the HID-compliant touch screen is not connected...?! How in the world I can tell my Yoga 2 Pro that there is a touch function in my new screen?! So, I am a little confused about what to do with it! How I can start my HID-compliant touch screen again? Thanks for every hint!! And excuse me for my bad English!! 

Read other answers
RELEVANCY SCORE 80.4

Hi everyone, Windows recently did a big update which messed up quite a few things I had set up on my laptop. Ever since then whenever I turn off the touch screen using device manager, it comes back on the next time I turn on the laptop. I prefer to keep touch screen off and use the pen, because the touch screen make taking notes with the pen really frustrating. How do I keep the touchscreen off without having to go into my devices every time I use my laptop? Thanks for the help!

Read other answers
RELEVANCY SCORE 80.4

Hi everyone, Windows recently did a big update which messed up quite a few things I had set up on my laptop. Ever since then whenever I turn off the touch screen using device manager, it comes back on the next time I turn on the laptop. I prefer to keep touch screen off and use the pen, because the touch screen make taking notes with the pen really frustrating. How do I keep the touchscreen off without having to go into my devices every time I use my laptop? Thanks for the help!

Read other answers
RELEVANCY SCORE 80.4

Hey there, Just had an cracked screen on my Yoga 2 Pro and paid for a replacement. As the screen was cracked, I had to disable the HID-compliant touch screen in my device manager because otherwise I couldn't use the Yoga 2 Pro at all - because of the crack it was like touches like everywhere on the screen at the same time, but I was able to disable it in "device manager". Yesterday, my screen has been changed and everything works fine - except the "touch function"! If I rotate my Yoga 2 Pro nothing happens, too. If I open the device manager, my HID-compliant touch screen is not visibile. If I press "show hidden devices" and select the HID-compliant touch screen (it is shown then), it is listed as "not connectet" - error code 45. But the screen itself is working. If I search for drivers, it says everything is fine. But the HID-compliant touch screen is not connected...?! How in the world I can tell my Yoga 2 Pro that there is a touch function in my new screen?! So, I am a little confused about what to do with it! How I can start my HID-compliant touch screen again? Thanks for every hint!! And excuse me for my bad English!! 

Read other answers
RELEVANCY SCORE 79.6

My Lenovo solution center recently sent out a code saying my INTEL HD graphics were not up to date. After I updated it (to INTEL(R) Graphics 520) my touch screen stopped working. I looked to see if  my HID complient touch screen setting was turned off after the update, but I found that it no longer in my HDI tab. How do I get this back?


























HID problem.png ?108 KB

Read other answers
RELEVANCY SCORE 79.6

Wondering if anyone can assist.  Upgraded to Windows 10 a few months ago and the touch screen was working fine and within the last month it stopped functioning.  I have googled many help topics, and many suggest that I access my Device manager and click on the Human Interface Devices section find  HID-compliant touch screen.  The only problem is the HID-compliant touch screen is not listed as an option.  Does anyone have any suggestions on fixing this issue?   

Read other answers
RELEVANCY SCORE 79.2

My Lenovo Yoga 2 is experiencing ghost touches when I'm not touching the screen which is making it very hard to use. I have tried re-calibrating the touch screen and also tried the firmware update which didn't apply to the Lenovo yoga 2. Both of these didn't help the problem at all! What else can I do to stop the phantom touches happening??

Read other answers
RELEVANCY SCORE 73.6

hiMy touch screen suddenly not working. I checked device manager  and I found 3 errors (error code 28,43,10) I think, my touch screen problem is related with i2c hid driver. isn't it? How can I solve this problem. Please help  me. 

Read other answers
RELEVANCY SCORE 73.2

I posted a similar question earlier and people referred me to the Yoga (much appreciated).  However, I was interested in the 2.6 lb carbon version with touch screen capabilities.  Asus has a Spin 7 model that is very good at 2.65lb, but I miss the red mouse toggle in the middle of the keyboard and Asus's track pad was designed too large....causing unintended tapping.  The Yoga, while nice, is heavier than I was looking for.  The 14 inch screen is about 3.3lb? the 12 inch at 3? I thought that some of the earlier Thinkpad Carbons had touch screen and was hoping they would make a return soon.  Thanks,

Read other answers
RELEVANCY SCORE 69.6

Hello, My Thinkpad Yoga is connected to a large display through ThenkPad docking station.  Its lid is closed.   During my work, from time to time I see random touch clicks on my screen, and random opening of menus.  It is clear that the touch screen is active although the lid is closed.  When I open the lid, and still connected just to the 2nd display (large screen) display the phenomena stops.  Worth noting is that although only the 2nd display shows an image, the laptop touch screen is still sensetive to touch.  This is I guess why the random touches show up on the screen -- it feels the keyboard not fingers. I expect the touch screen to be disabled while the lid is closed or when projecting only to the 2nd screen.  The solution of opening the lid while connected to the docking station is not acceptable.  Lenovo's local support suggestion to disable touch for the Yoga is also not acceptable -- people purchase Yoga to get Touch.   A solution please! Yaron

A:Yoga touch screen generates random touch while lid...

I am experiencing the very same thing.A driver/BIOS update would be very much appreciated, dear Lenovo.

Read other 9 answers
RELEVANCY SCORE 69.6

Hi, so i update the software of my lenovo but when it restarted the computer the touch pad was gone, i put my computer on tablet mode or presentation mode and the touch pad does not work anyway, any help or tip you can give me ? i already restarted the laptop twice so i would be really happy if you help me 

A:Lenovo yoga pro 3 touch pad

did you get your touch screen problem solved? I am now having the same issue!  I wish I could return this product! What a lemon!

Read other 1 answers
RELEVANCY SCORE 68.8

There is ghost touch issue with my Lenovo Yoga 500 and i have tried updating all drivers and thatfirmware(provided for Yoga 3). Is there any soluton for this problem??#Lenovosupportare you providing any similar firmware updated as for Yoga 3 and Yoga 700?

Read other answers
RELEVANCY SCORE 68.8

In the beginning of the year bought laptop in Poland, where i lived at that time. Then i gifted it to my family at Ukraine and moved to Singapore. laptop is still under warranty, but Ukraine support refused repair because it's only Poland warranty. They are right? 

Read other answers
RELEVANCY SCORE 68

I have a weird problem with my screen  and my touchpad and keyboard shutting down. Whenever my laptops screen is in a normal upright position the touchpad and keyboard don't work. However as soon as I tilt the screen so that it's nearly completely horizontal then all of a sudden the keyboard and touchpad start working. I have no idea what's causing this issue since my laptop has just been sitting on my desk for 4 days without being touched and it worked just fine last week. Any help is greatly appreciated.

Read other answers
RELEVANCY SCORE 68

I have a screen problem, when I'm  using my laptop sometimes screen begins sort of blinking with violet (or mb inverting colors). I thought mb it's a Intel HD driver problem in Windows 10, so i downgraded to Win 8.1 and it was the same, I downloaded last Bios version and it didn't helped, then I completely deleted Intel HD driver, nothing changed. Sometimes  it's working for long time normal, sometimes not.So mb you can help me, because I already don't know what to do and what is causing this problem.Thank you.https://giphy.com/gifs/3og0IJYnE1iKJFlqZa

Read other answers
RELEVANCY SCORE 68

My Lenovo U410 Touch recently got damaged - the hinge broke causing the touch screen to **bleep**.I was told that a repair was not feasible as none of the repair shops near me were able to source the parts needed.I therefore bought a new laptop. However, there is a lot of data on the old laptop that I want to access, including sorting out the licensing of MS Office (by uninstalling from the old one).I cannot do anything about it as the old machine is completely unusable as due to the touch screen being cracked, it seems to think it is constantly being touched in multiple places on the screen. This means that I cannot access the laptop to copy the data or uninstall Office. Anyone know any way around this that doesn't involve taking it to a repair shop to "recover" my data. Cheers

Read other answers
RELEVANCY SCORE 68

I have a Lenovo Yoga 720-15IKB ideapad with Windows 10 that is having issues with the touch pad. When moving the cursor around with the touch pad it tends to freeze momentarily until lifting my finger off the touch pad or waiting a second or so. I have updated everything I could including the Bios to version 1.06. I tried to update the driver to the touch pad via the device manager but it says there isn't a new one available (the current driver installed is dated 6-21-2006 version 10.0.15063.0. I have also checked and adjusted the actual touch pad settings with no difference noticed.I have read about several similar issues on other Lenovos such as the 900 and it seemed like they were able to download Symantics touch pad driver updates, but I have not found any touch pad updates from Lenovo yet.Does anyone have a solid fix for this other than returning the computer or restoring completely? Thanks in advance!

Read other answers
RELEVANCY SCORE 68

Can I use the Admonition Jot Touch PixelPoint on the Lenovo yoga 500 series?

Read other answers
RELEVANCY SCORE 68

Hi all, I have recently purchased the yoga 720 13" and an active pen 1 from amazon. While using the pen, I would usually rest my hand on the screen whilst writing. Occasionally, I would encouter times when the pen strokes would not register and the cursor for the pen would lag. I would have to lift up my hand from the screen to be able to write again. Any help would be appreciated.  Thank you.

Read other answers
RELEVANCY SCORE 67.6

I bought lenovo Zuke Z1 in may 2016 and since purchase it has Auto Reboot and touch screen hang issue. I visited Rohtak service center approx 7 or 9 times and I got only software update without job sheet and problems remains unresolved.  in March they created job sheet to replace motherboard but after replacement problem remains unresolved and issue increased as no work of finger print sensor, battery overheating, low battery back up, improper assembly, without back camera lens and I complaint for it to lenovo via email. Lenovo representative Mr. Zahed assured me over telephone to resolve all issues on next visit to Rohtak service center. Rohtak service center replace handset touchscreen with latest software update and problems remain unresolved.Main parts had been replaced and problems are unresolved. Handset has become like new device. But problems are as it is. I complaint again to lenovo via email but I didn't get any response and my handset warranty is going to over. I wrote application for refund and I have sent reminders to lenovo but no  reply received. I got mentally disturb as I am not able to use my handset and I am getting frustrating and disappointed lenoto service. It causes inconvenience to me as my schedule is busy and service center is approx 35 km away from my native place. It is a very disappointing and making harassment of customer. I want refund against my handset. RegardsChetanAggarwal9996679192

Read other answers