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Win 7 won't startup, perfoms system repair without findind anything

Q: Win 7 won't startup, perfoms system repair without findind anything

Before this problem appears pc was very slow for a long time. I tried all safe modes but they didn't work. In the results of system repair i found this : the archive c:/windows/system32/drivers/ASPI.sys is destroyed (i translated from greek). Can anyone help please?

Preferred Solution: Win 7 won't startup, perfoms system repair without findind anything

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Win 7 won't startup, perfoms system repair without findind anything

Hello and welcome Vanesa sorry for the wait now I am assuming you ran the sfc and chkdsk an still have no working machine and if so I can only suggest this if it is indeed that bad Repair Install

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I've been unable to access my custom build computer since around 5:00 yesterday. I chose to restart my computer at around that time just because it was slowing up a little and I usually do that to help, I had not installed any updates or new programs since 2 days ago when there had been a few windows updates.

Upon returning to my computer I noticed that it had been unable to startup and had gone straight into system repair with it being 'unable to repair this computer automatically.' I rebooted several times and noticed that it was not a visible BSOD but as soon as the 'starting windows' icon began to appear it went straight into startup repair. I tried to boot into safe mode, tried to load previous good configuration and all of the other advanced recovery options (including system restore/image and many command prompts).

This is what it shows after being unable to repair automatically:

Problem signature name:Startup repair offline
Problem signature 1: 6.1.7600.16385
Problem signature 2: 6.1.7600.16385
Problem signature 3: unknown
Problem signature 4: 21200552
Problem signature 5: Autofailover
Problem signature 6: 11
Problem signature 7: Corrupt file
(then my O.S. version)
Locale ID: 1033

This diagnostic occurs every single time I run the startup repair. Also, command prompts I have tried using the WindowsRE command prompt and the one found on the 'repair your PC' option on the windows 7 installation disk are:

-All bootrec.exe ( /fixmbr /rebu... Read more

A:Startup repair loop - Can't repair with system restore/repair/commands

Have you tried copying over the backed up reg hives from the regback folder? Follow steps 8 onwards in this tut.

Startup Repair Infinite Loop Recovery

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I have a Packard Bell easynote (TM98-GN-030UK), and have had it since Christmas.

On Wednesday, it failed to startup, flashing a quick blue screen and then immediately rebooting. Therefore I cannot get information from the blue screen.
The startup repair option goes to a default blue screen with green nature-y bits. It loads no options, even if I leave it for an hour.

I have tried the system repair disk. It goes to the same background, asks for my language/keyboard settings, and then when I click 'next' again does nothing.

So, I cannot access any kind of repair or restore options as neither does anything beyond show me the default background.

A:Both Startup Repair and System Repair Disc just go to blue backgrounds - no options given!

Have you read the...PB documentation on using these disks?



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I took delivery of a new (and expensive!) PC in January but last week it started giving me constant and varied errors.

The isssues range from Blue screen, black screen, failing to load windows, startup repair needed often, system restore needed often, and when it does load windows there are various error messages.
System info:
Intel Core i5 2500K
Win 7 Home Premium 64bit
Original OS installed on the system, an OEM version
PC just a few weeks old

Any help and guidance is much appreciated...

A:BSOD, Startup Repair, System Repair and other errors on nearlly new PC

These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

If you have Raid > update its Driver.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you c... Read more

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My laptop hasn't been in use for about a few weeks and all of a sudden, I am getting a Windows Error Recovery on Startup. I am given two options: Launch Startup Repair (recommended) and Start Windows Normally. Nothing happens when I try to restart Windows normally -- I only see a black screen. Upon selecting System Recovery, a teal screen pops up with "System Recovery Options" telling me to select a keyboard layout. Then it tells me to select my OS, but it comes up blank, telling me to load drivers for my hard disks. I stopped right there.

I am a little hesitant about using the System Recovery in fear of losing important files. If this is a possibility, I may try to backup my files using an alternate OS, like Ubuntu. Or are my files already long gone? Is this just a restore for important Windows files or a complete restore of Windows back to factory settings?

I have not installed any new software or devices. Running Windows Vista x64.

A:Windows Startup Error - System Recovery Launch Startup Repair

Definitely try to backup your files before doing anything else.

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Gateway DX4720-03, Windows 7 HP 64-bit.

Living is south FL can be a bitch when the rains come as there often is a ton of accompanying lightening that plays havoc with the electrical system, even though I have surge protectors inside and outside the house. We just had some very heavy rains with lightening and my computer shut down several times, but I could restart it each time...except for the last time when Windows wouldn't startup. At that point, Start Up Repair came into play. Although I routinely backup on an external drive, of course I never did it this month-DUH!

Results from SUR were error free (error code=0x0) on all the parameters tested, however there were the following error codes reported:

"Unspecified change to the system configuration might have caused the problem."

Repair Action: System Restore
Failed: 0x1f

Repair Action: System Files
Failed: x490

There were more options to select for a recovery task, but I didn't try them as they didn't seem to be as salient as the two above..

As System Repair and System Restore failed, please advise what i should next do.

A:Windows won't startup, System Repair and System Restore failed.

What's the date of the most recent backup that you have?

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I am using my cellphone because my computer is stuck in startup repair mode. I have windows vista.I can choose repair or normal, both run start up repair. It always fails after multiple attempts. I chose advanced options after failures and tried to do a hard drive restore to several different dates. It always says its successful and restarts, but goes into startup repair again every time. I have called ms tech support, and not surprisingly my problem requires advanced help that costs money. They did have me restart and push f8 to launch safe mode, but it ended up in startup repair also. I have agreed to pay them but set up an appt for next tues. They said i can cancel and get my money back if i want. They said my problem is fixable and my photos and files will be there. I just feel like i may have a better option and I'm hoping this website is it. I can restart my computer and give the details if its needed. I am desperately seeking your help and would definitely donate if you can fix my computer and i dont have to pay ms. I am not a computer idiot, but definitely NO expert.

A:stuck in startup repair, vista startup repair, repair failures

Hi, check the following link.
Boot from the Vista DVD
Follow the link above to reach - Command Prompt.
At Command Prompt - Type.
Press Enter.
It will now give you some options.
bootrec /fixmbr
Press Enter.
Let it finish fixing the Master Boot Record.
Type Exit and exit Command Prompt [remove the DVD] and restart you pc.

If the above does not work - use the DVD and back to Command Prompt.
bootrec /fixboot
Press Enter
Let it finish fixing the boot sector.
Type Exit and exit Command Prompt [remove the DVD] and restart you pc.

I would try and back up any needed data and files first, before you do the above.
How to use Linux live Cd to backup files from a dead Pc

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I have a system Hp pavilion dv6 6121tx with windows 7 home premium installed in it..
I recently factory resetted my laptop due to some problem and it worked well at the first time.. then I restarted my system and I got window indicating System recovery.. Which I found during my factory reset time.. And each time I restart my system the recovery option is displayed..
How to disable or get over this problem???

A:disable system startup repair

Welcome to Seven Forums Mainong. See if this tutorial addresses your problem. If not, post back.

Startup Repair Infinite Loop Recovery

A Guy

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Hi i saw this thread but it is old so I'm posting here
bcdedit won't work!
I have tried the solutions of the command prompt with the bcdedit.... but it doesn't work!! Mostly pc has been ok to startup normally, but today it went into the repair loop and couldn't be cancelled. Freshly reformated last month, and i have some precious games i don't want to erase
So i powered off manually and find nothing is wrong with it. I don't really want to mess up the internal pc stuff.

Hope someone can answer me! thanks

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Is there a reason why changing my system locale would cause my computer to be unable to startup properly and launch startup repair?

A:system locale and startup repair

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My desktop started acting up yesterday. Now starts, goes directly to black screen saying windows in loading data then to the start up repair tool. Here it says it cannot fix the issue and gives option to shut down, restart or go to further repair options. After running a SFC scan and that saying it fixed some issues the computer should be restarted all options but the repair tool disappeared from the list (ie the option to run a memory check, open command prompt or set the computer back to an earlier version). Starting in last good configuration was one of the first things I did but it didn't fix the issue and starting in safe mode does nothing to change this.

Any suggestions greatly appreciated!

A:System in startup repair loop

Are you able to boot into a Windows CD?I think your only option is to reinstall Windows.

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I have a new Samsung N210 Netbook and I always have to restore it using System Restore every single time I start it up. It takes about 15 minutes to repair. I repair it because it does not boot up at all and it justs says the splashscreen (Microsoft Corportation text with a status bar above the text).

A:Startup Repair & System Restore Every Day

I'd do a clean install to clear the hdd. If it still acts up then you've probably got a hardware issue.

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I'm running Windows7 on a Toshiba Satellite A665-S6067
I believe I'm currently stuck in a startup repair/system restore loop, I stayed up late last night trying every trick in the book to fix it that I know of, but to no avail. I'm currently a college student and I have VERY important files that I need to get(resume for upcoming job fair, schoolwork, etc). This occured after windows was installing a critical update the previous night, I woke up to this problem.
1)Startup repairs gives me error and restarts computer
2)I cannot system restore to any restore point, doing so gives me an error saying that system restore found an unexpected error code 0x80070002.
3)I cannot boot into safe mode and run a system restore. I tried booting to safe mode and got into the startup repair
4) Last known good configuration option throws me into startup repair
5)Going into the command prompt and trying to run chkdsk tells me that Unable to run chkdsk hard drive write protected 6) I tried sfc /scannow and it gives me an error
7)Trying system image restore doesn't work because I don't have an image saved
8)I don't remember from last night, but I went into the command prompt to copy some files on my drive in an attempt to boot my windows properly but failed
I'm not sure where to go from here.. I'm willing to do a complete wipe and reinstall windows7, but I have some VERY important files I need to have for school on my computer. I'm wondering if there's any way I can g... Read more

A:Startup repair/system restore loop

Boot to "recovery environment"->command prompt. then

list disks
(only 1 disk listed? Anyway select the disk number with win7)
select disk 0
list part
(how many partitions do you see? what number has the win7 partition. Assume it's 7 in this example)
select part 7
detail part
detail vol
is it healthy? NTFS? What is volume letter? Is it readonly?

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My system undergoes startup repair everytime i start my computer and after a long process of searching for problems it restarts and the same startup repair problem arises.
It also displays the message "This may be caused due to a recent change in any hardware or software of the system".
I hv infact installed windows 2-3 times since this prblm started bt still this problem arises.
Plz help me out......

A:System undergoing startup repair without any results

Try booting in safe mode and see if the problem reoccurrs

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I am running windows 7 on my desktop and I can't get it to start.
When I try startup repair on the "windows error recovery" screen it will go to a windows loading files screen, load the bar, and back to the windows error recovery screen.

If I try to choose starting normally it will go to the starting windows screen, then to a hp menu screen where you see all the f_ otions, then a raid options window, them again back to the windows error recovery screen.

I've tried a restore and it didn't fix the problem. Also, all the diagnostic tests come up as everything is working.

The only thing is, after trying to run the repair a few times, I got this:

Problem Event Name: Startup Repair Offline
Problem signature 1: 6.1.7600.16380
Sig 2: " "
Sig 3: unknown
Sig 4: -1
Sig 5: system disk
Sig 6: q
Sig 7: NoOsInstalled
Os version: 6.1.7600.
Locale I'd: 1033

I don't know what any of that means.
I'm willing to restore to factory settings and see of that works if I can back up my files... Which o also don't remember how to do, but I'd rather not.
Any suggestions?

A:System won't boot: startup repair offline?

Sig 6 is 1 not q. Sorry, I'm typing on my iPod.

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I have seen many postings about this virus and no one other than USASMA has been able to give a helping hand. The way it started was a window opened while i was in IE and asked if i would like to allow (something) to run...I assumed it was java or something and clicked allow...2 sec later a blue screen of death is in front of me for a brief second and it resarts....every time it restarts it is the same thing...loading windows files...then a green loading bar above the word windows...it then brings me to the Start up repair and recovery and the same message comes up...Start up repair could not repair windows....I have tried everything from Image recovery to system restore and they do not work...I have run both a hard drive diagnostic and a mem test provided by USASMA and they say everything is 100%....i am not sure if i have the Win 7 disk...the laptop is a year old sony vaio and I actually have this problem on another laptop and have had no success....any help is really appreciated!!!

A:Startup Repair Offline system error

Hello and welcome to the forums :)

Have you tried to boot the computer in safe mode?

If you can boot it in safe mode, you could run a virus removal software, if you get it running again, may I suggest Microsoft Security Essentials?

Best of luck,

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i got a hp pavillion running windows 7
i was installing the windows update and pressed restart now, after this the force restart thing came up but i pressed cancel and it didnt like this, after 2 minutes of program errors it restarted and went straight into startup repair. running it on normal mode doesnt work and safe mode is not available. when it runs startip repair it wont fix anything and tells me to restore, i can get to the windows restore part and have restore points but they do not work and an error is shown, x8000xffff if i remember correctly.

anything i can do?

A:unable to system restore from startup repair

Switch on your computer and keep pressing F8 on the HP Boot Logo.
Then from the advanced boot options, select Last Known Good Configuration and press Enter.

If this doesn't work, boot into safe mode with command prompt. Then in the command prompt, type rstrui.exe and press Enter. This will launch System Restore. Try restoring your system to an earlier date when it was working fine.

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I recently downloaded a damaged file, which caused my computer (not this one) to be unable to start up normally.

The computer now boots up in Startup repair, which is unable to repair my computer "automatically" and when I then click "View advanced options for system recovery and support" and go to the "System restore" tab and choose a Date and time for the restoration, it tells me that "There is not enough free space to restore the disk". I seem to have no options to try and sort out the missing space on the harddisk, which should be unnecessary because I am pretty sure there is still alot of disk space on the C: harddrive.
I dont know if this is a problem you have to solve through the Command prompt..?

Any help appreciated.

A:Problems regarding Startup Repair and System Restore

Welcome to the Windows 7 Forum.
Please fill out your computer specs. To have a idea of what is needed check my specs or others, lower left corner of post. What damaged file did you download and from where?

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When I started the laptop today I got a window titled "Startup Repair" with a message "Your computer was unable to start". Then another window wanting to run system restore. I am running vista on an HP G60-230US notebook pc. I am afraid this may be a malware program and have not run the restore. I will shutdown the laptop until further instructions from this forum, I am making this post from a tablet.
The last program installed on the laptop was Turbo Tax, and i have run the computer and the program several times without issues.

A few months ago I had a problem with Internet Security 2012 malware. I believe I sucessfully removed it following the instructions on the malware removal page. The pc has run normally since then with the exception of an error message for windows defender everytime it boots up.

Any help will be greatly apreciated. Thanks.

A:Startup repair, system restore, Am I infected?

Have you tried the Startup Repair and if so, what did happen, did you get any error message?

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Hi everyone,

At the moment i have a slight problem with my laptop.

It wont start and it goes into a sort of boot menu where i can try to mend it with startup repair. This wont work and it does not find any problem codes.

I tried to do a system recovery but when i try to do this it says i need to put system security on in my C-disk. But because of the fact that i can't startup my system, i dont know how to put my C-disk on in this startup repair mode.

I sincerely hope someone here know what to do!

(I am running Windows 7 X64, don't know what servicepack, Dell Studio 1555 laptop, can't find the windows 7 disk)

A:Windows 7 Startup Repair System Recovery

Running the System Recovery will erase the drive and set everything back to default.

Restart the PC and press <F8> during startup to get to the Advanced Option > choose Repair Your Computer > follow prompts

If still unable to run boot to the Dell diagnostics and test the hard drive.

How to Restore or Reinstall Microsoft Windows on a Dell PC

If needed you can order a recovery disc from Dell.

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Having read previous threads which seem to have my problem i have attached my Farbar scan report . Any help will be much appreciated :)

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 12-11-2012
Ran by SYSTEM at 13-11-2012 2130
Running from H:\
Windows 7 Ultimate (X86) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [Apoint] %ProgramFiles%\Apoint\Apoint.exe [x]
HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [x]
HKLM\...\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe [866824 2009-02-18] (Dritek System Inc.)
HKLM\...\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume [439568 2010-05-10] (Microsoft Corporation)
HKLM\...\Run: [kdx] "C:\Program Files\Kontiki\KHost.exe" -all [1041960 2009-01-02] (Kontiki Inc.)
HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s [8546848 2010-07-01] (Realtek Semiconductor)
HKLM\...\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW [1230704 2011-01-10] ()
HKLM\...\Run: [DivX Download Manager] "C:\Program Files\DivX\DivX Plus Web Player\DDmService.exe" start [63360 2010-12-08] (DivX, LLC)
HKLM\...\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [30040 2009-02-26] (Microsoft Corpo... Read more

A:System won't boot , Startup repair offline

Hi and Welcome to TSF!

This is not the place for Virus removal.

Please read all of the instructions found here: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After reading all of the intructions found above post the required logs here: Virus/Trojan/Spyware Help - Tech Support Forum

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First off, I apoloise if I fail to follow the posting guidelines or don't provide enough information, as I don't frequent these kind of forums and am not familiar with many of the terms used here. I'm also not a native english speaker. Since I lack the vocabluary and knowledge to locate and explain my problem, I'll try describing it the best I can.

I'm running Windows 7 Home Premium on an ASUS UL30J. The computer was bought little over half a year ago, and up till now I've never experienced any major problems.

Today the computer crashed while I was using Photoshop CS4 64bit. Google Chrome was the only other active program. This has happened once before, and that time I think it was from overheat. This time I was taken to a bluescreen (which did not happen the first time),and while I tried to locate any information on the nature of the problem, I couldn't find anything.

The first time I attempted to start the computer the screen remained black for a long time. Then I got a brief glimpse of the blue Windows screen before it shut down. The next time I was given a set of options, of which "startup repair" was recomended. I tried running it and it wanted to do a "system image recovery", but could not find a system image. I did make a backup of the system on DVD when I first got the computer, which I assume could be used. However, I assume I would then lose all my data. Thus, I would rather use "system restore", but when I try to run that I ... Read more

A:System crash, problems with running startup repair

Can you get into Safe Mode for this computer? On startup you press F8 until you get the boot options screen. Once in Safe Mode find "System Restore" and look for the most recent Restore Point and try that.

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Hello everyone. I'm a big fan of this incredible website but I haven't actually posted here ... until now. Hope someone has some advice for me.

My HP laptop running Vista somehow picked up something nasty. Simple scans were not fixing it, so I figured I'd try to do a System Restore back to a point before I picked it up.

Short story is the Restore failed ... and now I can't get Windows to load even in safe mode.

Here's what I was able to copy manually from the error screen:

(After reboot following System Restore attempt:)
Microsoft Windows: Startup Repair cannot repair this computer automatically
(Send information about this problem)

Clicking on 'More details' shows:

Problem signature:
problem event name: StartupRepairV2;
signature 01: AutoFailover;
signature 02: 6.0.6000.16386.6.0.6001.18000;
signature 03: 0;
signature 04: 65537;
signature 05: unknown;
signature 06: MissingOsLoader;
signature 07: 0;
signature 08: 3;
signature 09: FixBootConfig;
signature 10: 2;

OS Version: 6.0.6000.;
Locale ID: 1033

Diagnostic log (before reboot) showed all tests successful except Failed to find OS Loader.

Clicking through results in a reboot, and another OS load fail.

It lets me select "Advanced options" which opens a window with these links:

- Startup Repair [which fails again; repeats this whole process over]
- System Restore [which fails -- see below]
- Windows Complete PC Restore [sounds drastic -- have not attempted yet]
- Windo... Read more

A:System Restore failed; now Startup Repair fails too

hi ,,, could be a boot loader prob,,, have a look at the 5th post down in the link,,,http://www.vistax64.com/general-discussion...lease-help.htmldo you have your pc backed up ?? if so and you have the windows disc i would just clean install the OS and reinstate the backups,, i have read a lot about this issue you have and it always seems to end up with a clean install to remedy the problem,, just thought id mention this in case you want to cut to the chase good luck.

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Today, one of my family members' computers (Windows 7, 64-bit) was infected with the System Repair (not restore as the title says - sorry) virus, which essentially ran a scan saying that her hard drive wasn't working correctly, and all of her files had been lost. A number of dialog boxes also popped up one after the other with various hard drive 'errors' and warnings.

Because she was panicking, before I had a chance to look for a solution she chose to restart her computer and it is now stuck in a 'Startup Repair' loop. I have tried starting it in the various Safe Modes, but it is met with the same loop. The 'Loading Windows Files' screen comes up followed by the 'Startup Repair' which, after a very brief scan, has the following to report:

Startup Repair diagnosis and repair log
Last successful boot time: 10/15/2011 1:17:57 AM (GMT)
Number of repair attempts: 11

Session details
System Disk = \Device\Harddisk0
Windows directory = C:\windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
Check for updates, Internet state check, Event log diagnosis, System boot log diagnosis, Boot manager diagnosis, Volume content check, Target OS test, Disk metadata test, Disk failure diagnosis, and System disk test are all listed under this section. All return 'completed successfully, error code = 0x0' results.

Root cause found:
Startup repair has tried several times but cannot determine the cause of the problem... Read more

A:Startup Repair loop following 'System Restore' infection

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The machine starts to boot normally, but stays on the green scrolling bar loading splash screen window. It doesn't freeze, it just never moves on from that screen. It will not load in safe mode or last known good config either. I've run hardware diags and they all pass with flying colors.

Startup Repair listed the following as the problem details but was unable to fix problem.

Problem Event Name:Startup repairV2

Problem Signature 01: AutoFailure

Prob Sig 02: 6.0.6001.18000.6.0.6001.18000

Prob Sig 03: 6

Prob Sig 04: 786444

Prob Sig 05: Unknown

Prob Sig 06: NoRootCause

Prob Sig 07: 0

Prob Sig 08: 2

Prob Sig 09: WrpRepair

Prob Sig 10: 87

Is there anything else I can try besides reloading Vista onto the laptop? Thanks.

A:Vista won't boot, System restore/Startup repair can't fix

Hello and welcome to the forum.

We need some more info on your system..

1. Manufacture name...
2. Model Number...
3. Laptop or desktop...
4. 32 bit or 64 bit
5. Name of your anti-virus...

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Hi everyone hoping you can help me out.
I have just formatted an old IDE drive connected to my computer - and when i restarted I recieved an error: "Boot MGR is missing" press CTRL ALT DEL to restart.

Obviously i forgot that when i installed Windows XP around 6 months ago that the boot manager was on the drive i just formatted and therefore have deleted the boot manager.
Consequently i cannot boot into my newly installed windows 7 or windows XP.

My next move was to put my windows 7 disk in the drive and use the repair utility. However my problem lies when i come to the menu: "Select an operating system that you want to repair" - I have neither windows XP or windows 7 available to select i.e. there are no options. Despite this, when use the option "if your operating system isn't listed, click load drivers" - all of my hard drives are then listed.

Does anybody have any suggestions?

p.s i tried the XP recovery utility also - but when i select which the system to repair - it asks for an administrators password - which it keeps claiming is incorrect when i enter it but i swear it not. weird.


A:Startup repair menu doesn't see an operating system

Mark WIn7 or it's 100mb System Reserved partition (preferred if you have it) Active, boot the WIn7 DVD System Recovery Options or System Repair Disk, click through to Recovery Tools list to run Startup Repair up to 3 separate times with reboots.

To Mark Partition Active press Shift F10 at first screen when booting DVD or Repair CD, or choose Command Line from Repair Console's Recov Tools list, type:

SELECT DISK 0 (confirm from list this is WIn7 HD #)
SELECT PARTITION # (replace # with WIn7 part #)

Now return to Recov Tools list to run Startup Repair - Run up to 3 Separate Times with reboots to write MBR to Win7.

If this fails everything possible that can be done is here for Troubleshooting Windows 7 Failure to Start.

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Hi, I apologize if this isn't the right subforum but I saw a couple old posts about this in General.

Yesterday one of my kittens knocked my laptop off my chair causing it to hit my PC tower on the way to the ground. My tower immediately froze and when I went to restart it manually I accidentally pushed the reset button instead. (It's the button on the right) Upon doing this my computer restarted and gave me the Missing Operating System error.

Since then I have tried several things from pressing F8 and specifying the drive to boot from, to entering several commands listed here to booting from my Win7 disk and running startup repair. This final option I did a couple times last night rather uneventfully but today it failed. Under problem details it gave me this:

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01:
Problem Signature 02:
Problem Signature 03: unknown
Problem Signature 04: 0
Problem Signature 05: unknown
Problem Signature 06: 1
Problem Signature 07: unknown
OS Version: 6.1.7600.
Locale ID: 1033

I don't know if this information is relevant or helpful but I thought I'd include it anyway v0v

edit: I just told Windows to go ahead look for a solution and it claims I have an attached device that needs to be removed, which I don't.

edit2: Would a total reinstallation of Win7 fix the problem?

Any advice is appreciated.

A:Missing Operating System/Startup Repair Failure

First, I would open the tower and check to see if all the connections to the hard drive, etc. are still secure.

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Hi, my friend recently got a new Dell Latitude E6420 laptop and he asked me to download some essential for him such as Malwarebytes, CCleaner, and antivirus program. He only had it for one day and there seems to be a serious problem. Upon running a quick scan with Malwarebytes, I found two trojan viruses. I then downloaded Avast antivirus and ran a quick scan and found another virus. I can't remember what it is. Happened all to quickly. I also noticed that when I was on google searching for stuff it would redirect me to some fake bogus site of what I would be searching for. Avast then popped up with a screen saying it blocked a virus and needed to reboot. So I rebooted my friends laptop and I can't seem to reach the login screen. It keeps going to a Startup Repair screen and basically doesn't accomplish anything. It says Startup Repair cannot repair this computer automatically and click finish to exit. I can't boot into safe mode either. f8 doesn't do nothing at all. f5 brings me to the boot manager, but there isn't any option for safe mode. I ran diagnostics and nothing happened. It pretty much loops into that Startup Repair screen everytime I shut down or restart. I can't login to the laptop. Any help would be appreciated it. Thanks!

A:Startup Repair is checking your system for problems... loop

Hello, please start the computer and tap F10 until the Edit Boor Menu screen comes up. Let me know what is listed between the brackets (usually it looks like [/noexecute=optin....]

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Today, one of my family members' computers (Windows 7, 64-bit) was infected with the System Restore virus, which essentially ran a scan saying that her hard drive wasn't working correctly, and all of her files had been lost. A number of dialog boxes also popped up one after the other with various hard drive 'errors' and warnings.

Because she was panicking, before I had a chance to look for a solution she chose to restart her computer and it is now stuck in a Startup Repair loop. I have tried starting it in the various Safe Modes, but it is met with the same loop. The 'Loading Windows Files' screen comes up followed by the Startup Repair which, after a very brief scan, says no problems were found and the computer should be restarted.

I've tried searching the internet for a solution, but every single one I've found requires access to the desktop (which I don't have) so I'm unsure how I can post a log to better assist you.

A:Startup Repair loop following 'System Restore' infection

My apologies, but 'Startup Repair' actually says 'Windows cannot repair this computer automatically' after about 5 to 10 seconds of scanning, not that no problems were found.

On that screen, I am prompted to send information or not (like an error report), and my other options are 'view diagnostic and repair details' (see below), 'view advanced options for system recovery and support' (which prompts me to enter computer login details and select my keyboard input), and finish or cancel which restarts the computer and begin the loop again.

I'm not sure if it is normal, but the background is black as opposed to the Windows 7 blue logon background.

This is the diagnosis and repair details log:

Startup Repair diagnosis and repair log
Last successful boot time: 10/15/2011 1:17:57 AM (GMT)
Number of repair attempts: 11

Session details
System Disk = \Device\Harddisk0
Windows directory = C:\windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
Check for updates, Internet state check, Event log diagnosis, System boot log diagnosis, Boot manager diagnosis, Volume content check, Target OS test, Disk metadata test, Disk failure diagnosis, and System disk test are all listed under this section. All return 'completed successfully, error code = 0x0' results.

Root cause found:
Startup repair has tried several times but cannot determine the cause of the problem.

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Hello all, Having a little issue here, though I have a slight workaround to get my system running it's still very annoying and confusing.

I have a dual boot system. I had 2 Samsung 840 120GB SSDs and a separate Win 7 x64 installation on each (one tweak for Pro Tools DAW). I got a brand new Intel 520 180GB cheap and did the drive clone with EaseUS Todo backup which worked GREAT (typing from that Intel SSD install now).

Here is my problem:

When I turn on my computer and the dual boot screen comes up, it asks which windows I want to load and the timer is @ 30 seconds, and whatever option I pick it says to run startup repair and I can't go any further.

When I load my startup repair disc and pick either of the Windows 7 installations, it says it could not detect any problems and to restart.

When I restart, the default selection timer is back at the 3 seconds I originally had before I upgraded the SSD and either Windows Installation loads.

I've been thinking and thinking and maybe this has something to do with it:
When I originally installed my SSDs, I had the cables swapped and wanted SATA0 as Win 7 home use and SATA1 as Win 7 DAW use (OCD thing with the numbering and cabling). Well I accidentally plugged them in wrong. So when I switched to the intel drive I switched my cabling the way I wanted it.

But the more I think about it, the startup repair disc says no errors and when I restart from the startup repair options it works, until I shut down of course, then I need to ... Read more

A:Startup repair after SSD upgrade on dual boot system, need help!

Cloning may have given the same UUID to both W7 drives.
If that happened your PC is probably getting "confused" about which install to start.

I accidentally did this with a Ubuntu partition (on my old setup).
I had Ubuntu partitions on my old and new HDDs.
The Ubuntu partition that responded first was the one that started, not necessarily the one I wanted (i.e. it was totally random which HDD was actually running Ubuntu).

You are supposed to be able to change the UUID, but I have no idea how you do that in W7.

Do you have a access to EasyBCD?
You may be able to fix your issue using it.

There seems to be a free version:
EasyBCD - NeoSmart Technologies

You may want to wait until one of the "boot experts" looks at this thread.

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I have a Dell Inspiron with Windows Vista. On starting up, it says, "Windows failed to start. A recent hardware or software change might be the cause." then offers to "Launch Startup Repair" or "Start Windows normally".

When asked to start normally, it tries to start, but fails, returning again to this page.
When asked to launch startup repair, it opens the programme, scans the system for several minutes, and then says "Startup Repair cannot repair this computer automatically".

When clicking on the diagnostic and repair details, it says:

"Last successful boot time: 10/3/2011 3:42:52PM
Number of repair attempts: 8

Session details
System disk = \Device\Harddisk
Windows directory = C:\Windows
AutoChk Run = 0
Number of root causes = 1

Test Performed:
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Name: System disk test
Result: Completed successfully. Error code = 0x0
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Name: Event log diagnosis
Result: Completed successfully.... Read more

A:Windows Vista won't run, Startup Repair won't fix it, System Restore won't fix it

What is the make of your harddrive?

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So lately my computer's firewall has decided to not work so I searched around and eventually concluded on doing a upgrade reinstall.
As I didn't want to lose any of my files, drivers or programs.
All seemed like it went well until the computer rebooted for the last time before it reaches the
" Setting up for first use " dialog
Though before this was able to happen the computer went into a reboot loop with bsod 0x0000001E

After a large amount of reluctant clicking
The computer NOW only boots to the System Recovery Options window and the ONLY option is Startup Repair ; There is NO command prompt no diagnostics, nothing,
Just Startup Repair, in which start up repair is unable to do anything and continues to loop itself with a Don't send dialog

I have tried inserting the installation disk and accessing the Repair Computer but it presents an incompatibility error.

I have no F8 menu at all, (no safe mode, which I can't access anyway because the computer can't set up for first use).

Need any Assistance, all is welcome, thanks.

A:System immediately boots to Startup Repair - No access to F8

Please fill in your System Specs in bottom left corner of your post.

Running any OS without having your files backed up is careless. Running a Repair Install or Reinstall without backing up your files is reckless.

You can try to rescue your files now using step 9 in Troubleshooting Windows 7 Failure to Start
however I doubt there is anything to repair since the reinstall aparently failed.

So I would skip to running Factory Recovery or getting the superior Clean Reinstall - Factory OEM Windows 7 (same for retail) which will yield a perfect install if you stick with the methods and tools given.

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The problem with mine is that when I try turn my system on, then the start up repair comes automatically. It says that it is searching for the problem but then it could no longer send, so I click to send this problem to microsoft but nothing happens. I have tried to do a system repair, system image restore, but the same thing happens. I did not want the start up repair to happen it just happened by itself. Please help!

A:When I try turn my system on, startup repair runs automatically

Did you let it run the startup repair ? I would let it run to see if there is an issue, let it fix it, and hopefully your problem will be resolved.

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Win 7 no boot to windows or safe mode Startup cannot repair or System Restore
PC was showing black screen 2 options Start windows normally or Launch Start up repair 1 beepthen launches startup repair.checkingsystem, then cannot repair and send info about this problem.Also Drive has canged from c to d
Option to view problem details as follows

problem signature
problem event name startupRepairoffline
Problem signature01 6.1.7600.16385
Problem signature02 6.1.7600.16385
Problem signature03 unknown
Problem signature04 21200948
Problem signature05 AutoFailover
Problem signature06 52
Problem signature07 BadDriver
OS Version 6.1.7600.
LocalID 1033

Click send details stops and Startup repairgives details log as follows

Files that help describe the problem


Click send information,startup repair gives options

View diagnostic and repair details

Startup repair diagnosis and reapir log

Last successful boot time 4/27/2011
Number of repair attempts 52
Session details
System Disk = \Device\Hardisk0
Windows directory=D\Windows
AutoChk Run =0
Number of root causes=1

Several tests performed with same error code =0x0

Root cause found Start up repair has tried several times but cannot determine the cause of the problem

Other ... Read more

A:Win 7 no boot to windows or safe mode Startup cannot repair or System

We see this a lot when using any Registry Cleaner besides CCleaner. Norton also works best when uninstalled.

You may have ruined your Win7, but try running the REpairs from the Win7 DVD or Repair CD so it doesn't rely on System files which may be corrupt or damaged. System Repair Disc - Create

Make sure Win7 or it's 100mb boot partition (preferred) is marked Active then run Startup Repair up to 3 separate times to repair or rewrite the boot files: Partition - Mark as Active

System REstore and SFC should be automated in Startup Repair but run them separately anyway if it fails from the System Recovery Options
SFC -SCANNOW Run in Command Prompt at Boot

You can copy out your files using this: Copy & Paste - in Windows Recovery Console

If all else fails, run Factory Recovery or your Recovery DIsks, or use or find a WIn7 installer for Reinstalling Windows 7

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Hi. I need help urgently.My computer, windows 7, failed to go into main pages, keep asking to repair startup.But I tried many times, failed to repair startup, even system restore also failed.So I have read forum here that facing same problem with me with the same error message.I have done the Farbar Recover Scan Tool. The following is the message report after done the scanning.Please advise me what should I do for the next.Thanks.Urgent need help pls!!! Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 26-11-2014 01Ran by SYSTEM on MININT-FI4R9TU on 01-12-2014 00:19:22Running from g:\Platform: Windows 7 Ultimate (X86) OS Language: English (United States)Internet Explorer Version 8Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Registry (Whitelisted) ==================(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)HKLM\...\Run: [NeroFilterCheck] => C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe [161064 2007-07-03] (Nero AG)HKLM\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [34672 2008-06-11] (Adobe Systems Incorporated)HKLM\...\Run: [TkBe... Read more

A:My computer Windows 7 can't get to repair startup and failed to system restore.

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My computer stopped and now will not reboot. During normal reboot, gets to loading windows screen and no further. During safe mode boot, listing displays CLASSPNP.SYS installed and goes no further. Using the F8 option "Repair my computer" during startup does not display a list of recovery tools, but goes to a blank Windows screen with no cursor displayed. The Windows 7 Pro SP1 disk loads files, goes to next screen after language selection, but will not do a repair nor will it reinstall but goes to the starting Windows screen and after a few seconds to whe Windows screen with a cursor displayed. Some action is displayed a couple of times then all action seems to stop. Eventually the install language selection screen opensand after selecting "Next" then either repair or install, I am returned to the Windows screen with cursor displayde and no further action. The recently built repair disk does not do any better.

Additional notes: 1) This is second incidence. Repair using the Windows install disk fixed the problem the first time but the computer froze again after 1 day. 2) Sometines a 10 or more second delay occurs between update of system actions, although the actions entered from the keyboard and mouse are remembered and acted upon at the end of the delay period. 3) All USB ports are open. 4) Network printer recently installed but working fine hen computer working.

Any help will be apprciated, thanks.

A:System does not complete startup, safe mode, repair, or reinstall

Hello lahines and welcome to Seven Forums.

It sounds like your computer may be having a hardware issue. Since it's a custom build I'd start by checking the basics. All cables/wires securely attached, RAM seated properly, etc. If still no joy one of the Forum experts prepared these troubleshooting guides that have some additional suggestions.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

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I apologize, I'm relatively new at support forums but I am concerned on the status of my Laptop.

Anyways, here's the deal. Last night I put my computer into hibernate (which I do every night, so this is a brand new occurrence) and this morning I turned it on, according to the start up screen, Windows failed to shut down properly and it asked me if I wanted to continue start up normally. I accepted. Then, it started up in System Repair mode (which was visually, safe mode) and apparently, fixed something. Everything runs fine afterwards but it's irritating me that something might be wrong with my Computer.

I checked my Hard drive manager, it said everything was "Healthy", I did a "SFC/Scannow" and that repaired some things, but not everything (according the CBS.log). I did a virus scan and then restarted (I can restart without an issue), but after that I tired to hibernate and the same issue persisted.

So it's related to Hibernating only.

I went to my Event Viewer to see if it would shed any light and in the critical section, these came up. http://i47.tinypic.com/4v1gd3.png They're at the same times this happened so could it be a power issue?

I have a warranty so I can get anything repaired but I personally don't want to wait if I can just fix the issue myself, so any help is greatly appreciated!

Thank you in advance.

A:System fails to shut down after Hibernate and boots w/Startup Repair

Sorry for the bump, but I'm really urgent on this. I hate having to shut down every time I stop using my computer.

Another tid-bit, this also happens when I go into sleep mode. Do you think System Restore would fix this? If I restored back in time, would any viruses I had previously be restored as well?

Thanks again and I apologize.

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Hello Guys,thank's for looking,

windows explorer started crashing after i used Bit defender tune up option to optimize registries ,later i restored this,still problem continued,though system restore will help,but starting system restore in safe mode also doesn't solve the issue.


Says some problem not able to fix,so i have attached the cbs.log file (the size is bigger the limited size to upload here so i converted it in to pdf,pls forgive me its having lots of pages)

Your advise is much appreciated.

A:system restore error-(0xc0000022),startup repair says no problem

Hello Schwarzennegger,

For now, you might see if you may be able to do a system restore at boot.

Please go ahead and use OPTION THREE in the tutorial below to create a sfcdetails.txt file, and upload it here. This will only have the SFC details to help make it more readable. SFC /SCANNOW Command - System File Checker
Hope this helps for now,

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Hello Guys,thank's for looking,

windows explorer started crashing after i used Bit defender tune up option to optimize registries ,later i restored this,still problem continued,though system restore will help,but starting system restore in safe mode also doesn't solve the issue.


Says some problem not able to fix,so i have attached the cbs.log file (the size is bigger the limited size to upload here so i converted it in to pdf,pls forgive me its having lots of pages)

Your advise is much appreciated.

A:system restore error-(0xc0000022),startup repair says no problem

Windows 7 doesn't need third party tune up tools or "optimizers". They cause more problems than they solve.

Did you try running the system file checker scan 3 times as suggested? And did you reboot the computer immediately after running each of the 3 scans? You could also try running the SFC at boot to see if that makes a difference.

SFC /SCANNOW Command - System File Checker

If you're still having problems with Windows Explorer crashing, you might consider doing a repair install. It will try to repair Windows 7 while preserving your user accounts, data, programs, system drivers, etc. The repair install take about an hour to run. When finished you'll have to reinstall Windows Updates which could take another hour or more.

Repair Install

You could also use this opportunity to do a clean install and get a superior performng system without all the factory bloatware.

Clean Reinstall - Factory OEM Windows 7

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I got a Blue Screen saying nothing except Unknown Hard Error on windows 7. So I restarted the computer and when I booted Seven, windows first popped up with a message saying windows is loading files and then Startup Repair popped up saying

Startup repair is checking your system for problems.

It completed once and restarted but same thing happened again. And now startup repair keeps going on and on.

Can someone help me out?

I'm through the same comp using windows xp on a dual boot so I don't think hardware is acting up.

This is the thread on BSODs I kept having on the seven:

A:Unknown Hard Error - Startup Repair is checking your system..

now xp isn't booting either.

it says load needed dlls

should i just reinstall the OS'?

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So my computer was doing fine. It started acting a little slow, so I decided to shut it down and give it a rest. When I turned it on, this is what came up...

"Startup repair cannot repair this computer automatically"

Below it said, Send information about this problem, so I clicked that. I closed that window and at the bottom there was a link that said View advanced options for systems recovery. I clicked that came 6 links; Startup repair, which was thing I'd already tried, System Restore, System Image Recovery, Windows Memory Diagnostic, Command Promp and Toshiba recovery wand. I've already tried the Restore and Memory Diagnostic a bunch of times, but the Restore keeps saying that it failed due to error and the Memory thing isn't doing anything. The image recovery won't work and the command prompt does nothing and I'm pretty sure that if I click The Toshiba thing it will erase everything on my computer. I have absolutely no idea of what wouldve caused this. The only thing I could think of is saving some Unicode characters onto a 2010 Microsoft Word Document. But I doubt that's what did it. Anyways, please tell me any suggestions that you might have. I've restarted it a bunch of times and it hasn't done anything. Sorry for the lack of commas and stuff, I had to type this whole thing up on my iPod touch.

A:Not starting, Startup repair, System Restore other repairs not working

Hello HalesXD and welcome to Seven Forums.

Since this problem just recently started you could possibly restore your computer to an earlier date/time using a restore point. You might have to access Safe Mode through Advanced Boot Options.

Safe Mode

System Restore

Or you might have damaged/corrupted system files. Run a System File Checker scan from an elevated command prompt (option two, this tutorial.) If problems are found run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

It also wouldn't hurt to run a full scan with your antivirus/antispyware of choice. You could also run a couple of free on-demand scanners like Malwarebytes, HitmanPro, Superantispyware, etc because no antimalware product is 100% effective 100% of the time. (If there was such a thing we'd all be using it and everyone else would be out of business.)

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Hey All,

So I am pretty sure that my Windows 7 home premium installation has become corrupted somehow. I've just noticed thins not 'working' well and have been experiencing more and more BSODs over time.

I have ran many disk / system file checks (sfc /scannow), and it states that there are certain files that are corrupt but cannot be repaired.

When I try to run a 'Startup Repair' from my Windows 7 DVD it is unable to find ANY Windows Installations, which concerns me.. and therefore leaves me no options to fix.
Yesterday, I decided to try and do a 'upgrade' repair from the Windows 7 DVD in hopes that it would completely clean/replace all system files.

It took forever, but finally upgraded. All my files remained (which is what I wanted), however, nothing seems to have changed.

When I tried to do the startup repair, it still dosen't find any Windows installations on my system.. which makes NO SENSE.

Obviously I have a working windows installation, since if I take OUT the Windows 7 DVD, it will boot normally, and things seem to be working (other than a few weird glitches/ BSODs everyonce and a while).
Can you please help me with the following:

1). Is there some 100% method to see if my Windows 7 Installation is corrupted / not working right?
2). If Startup Repair dosen't recognize any Windows installation, does this mean my installation is corrupted?
3). Is there anyway to fix the Startup Repair?
4). I am trying to AVOID having to completely clean-install Windows 7, ho... Read more

A:Windows 7 - Home Premium x64 | Startup Repair System Installation

Why not invest now in a perfect Clean Reinstall - Factory OEM Windows 7 which you can then save after setup as a backup image and never have to reinstall again.

You'll get and keep a perfect install to the extent you stick with the tools and methods in the tutorial.

Otherwise post back a screenshot of Disk Management - Post a Screen Capture Image - Windows 7 Help Forums.

You can sometimes force Win7 install to show in WinRe by running these steps How to run the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows.

But we need to make sure the correct partition is still marked Active so post back the screenshot first.

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Hello everyone,

I am not sure which category this belongs to as it broaches many areas, but I felt this was the closest (other than general)

In short my computer refuses to start win 7, it tries to repair it, but fails. I have tried system restore point and restore to previous known working state but neither works. The computer will start in safe mode though.

Some background:
This started when my AVG virus software started telling me it could not update so I uninstalled it (or rather tried to update it by downloading a new version of it and trying to install it over the old, but this had some problems so I uninstalled it). I rebooted after the uninstall and the cycle above started.

At this point time I tried restoring the system to the point before I tried the "install new version over the old" and the restore was successful but the problem persisted. After this though, no restore point will work anymore, I just get

"unspecified error occurred during system restore 0x8000ffff"

Apparently the first restore really did work as when I started in safe mode, the AVG was there and I uninstalled it hoping it would help, but no.

I've tried running the Repair Computer option from win7 disk, but it wont work. I can not even try to reinstall win7 at the moment because I get this when trying to select any partition:

windows 7 windows cannot be installed to this disk the selected disk has an mbr partition table gpt

I know this is related to t... Read more

A:Win7 keeps restarting, startup repair and system restore fails

If you do a "startup repair" it fails you say. But why? There's a clickable text something like "view diagnostics results". Click on it. It displays the tests it did. Status 0x0 means no errors... not interested in that. What erors does it give in what step?

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Earlier this week my computer started acting up.
I keep coming to the Startup Repair screen, it runs this for awhile then gives me several options.
I was going to do a system restore but it says that no restore points have been created.
Was going to try and do a System reset but I get the following error message when I try to back up my files
Recoverymgr.exe application error
The exception unknown software exception (0xc000000d)
Occurred at location 0x4000ee1aa
Running Windows 7 64 on
Compac CQ60-615DX
I am semi tech savvy and I can usually figure out how to fix most problems so this is frustrating to me.
I can definitely follow most instructions so any help is appreciated.
Many thanks

A:Startup repair won't backup files prior to System Reset

Hi Robin,
Try booting into Safe Mode and try the Last known good configuration option. This will take you back to a point where your system was in a state where you could successfully log on before whatever caused it to fail. I have used this to fix start-up repair failure on Windows 7 machines before. 
Hope this helps.

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Yesterday my Windows 7 machine crashed a couple times - the first time the screen just went black, and the second time it looked like a video driver problem. There was no BSOD either time, I had to do a hard power off and then restart.

When I started up the computer after the second crash, Windows gave me an option to do a Startup Repair, so I did that. After a half hour or so, it told me that some sort of system files integrity check had failed and it couldn't fix it. But still I was able to boot into Windows and everything seems to be working OK.

I looked in the event log to see if I could find that error about the system files integrity check failing, but I couldn't find it. Should I be worried about the fact that the integrity check failed?

A:Startup repair - system files integrity check failed

Run sfc /scannow from a Elevated Command prompt. I believe that is what the repair process was talking about.

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I have a Dell Inspiron running both Windows 7 and Ubuntu. Linux boots up fine, but I can't get Windows to boot to the log in screen. I tried startup repair, but it failed to fix the issue. It said that the root cause found was
"A patch is preventing the system from starting"
I can't do a system restore (no points), or a system image recovery, so is my only option a Dell Factory Image Restore? Note that I do have access to all my windows files via ubuntu.

A:Startup Repair Failed: "A patch is preventing the system from starting"

When you do a "Factory image restore" the partitions of Ubuntu will also be deleted and put back to the default state when the computer was first bought. 
1. Backup all important files.
2. Try Macrium Reflect free or another program to backup your Ubuntu partitions. 
3. If you're sure you have backuped your personal files and have a backup from the partitions. Then you may proceed to do a Factory Image Restore. 

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