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Multiple Virus Infection: Trojan.Vundo, Trojan.VundoH, Trojan.BHO, Trojan.TDSS, Trojan.Agent, Trojan.Downloader, Malware.Trace...

Q: Multiple Virus Infection: Trojan.Vundo, Trojan.VundoH, Trojan.BHO, Trojan.TDSS, Trojan.Agent, Trojan.Downloader, Malware.Trace...

Hello all,

My laptop was hit with a multiple virus infection while using Firefox.
Symantec seemed to have taken care of things at the time but I was still having some problems, and it didn't seem to be able to get rid of TDSS. I disabled system restore and tried to clean the registry manually, but wasn't able to find all the entries listed on the Symantec site. I disabled the TDSS driver via the control panel.
MBAM wouldn't install, so I tried Spybot which found a few other issues. Finally I was able to install MBAM and HJT from a disc, and connected back to the internet again briefly to update both.
I ran CCCleaner then MBAM in safe mode and MBAM seems to have cleaned everything (both MBAM and HJT scans looked ok afterwards, though there are still a few entries in the HJT log that look suspicious to me).
Everything seems to be fine now, and I proceeded to uninstall the old Java updates, got all the latest Windows updates, and then turned system restore on again.
I'm basically looking for some advice on what to do to make sure everything is in fact gone as there are those few HJT entries that look suspicious to me.
Thanks in advance!
DDS (Version 1.1.0) - NTFSx86
Run by mo at 16:50:17.96 on Tue 01/06/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.2532 [GMT -6:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\ATK0100\HControl.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\ASUS\ASUS Direct Console\LCMP.EXE
C:\Program Files\ASUS\ASUS Direct Console\D3DCheck.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mWinlogon: UIHost=c:\windows\system32\logonui.exe
BHO: {315F78F6-6BE4-4BF3-9CCD-F47A3FCC0A4B} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [HControl] c:\windows\atk0100\HControl.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [DirectMessenger] "c:\program files\asus\asus direct console\LCMP.EXE"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: live.com\onecare
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: NavLogon - c:\windows\system32\NavLogon.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\pj5x6afe.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/
FF - plugin: c:\program files\download manager\npfpdlm.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-2-4 324232]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-2-4 53896]
R1 vcdrom;Virtual CD-ROM Device Driver;c:\windows\system32\drivers\VCdRom.sys [2008-6-12 8576]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090104.003\naveng.sys [2009-1-4 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090104.003\navex15.sys [2009-1-4 876112]
R4 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-4-8 185968]
R4 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-4-8 161392]
R4 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-4-17 1706176]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-4-8 83568]
S3 musbehco;musbehco;\??\c:\docume~1\owner\locals~1\temp\musbehco.sys --> c:\docume~1\owner\locals~1\temp\musbehco.sys [?]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-4-17 124608]

============== File Associations ===============

inifile=%SystemRoot%\System32\NOTEPAD.EXE %1"
piffile="%1" %*"

=============== Created Last 30 ================

2009-01-04 14:27 <DIR> --d----- C:\VundoFix Backups
2009-01-04 14:10 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-04 14:10 73,728 a------- c:\windows\system32\javacpl.cpl
2009-01-04 11:25 <DIR> --d----- c:\program files\CCleaner
2009-01-04 11:25 <DIR> --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-01-04 11:25 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-04 11:25 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-04 11:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-04 11:25 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2008-11-29 22:15 2,713 ---sh--- c:\windows\system32\bizijeju.exe
2008-10-26 14:51 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-10-23 06:36 286,720 a------- c:\windows\system32\gdi32.dll
2008-10-16 14:38 826,368 a------- c:\windows\system32\wininet.dll
2008-02-25 22:37 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat

============= FINISH: 16:50:37.85 ===============

RELEVANCY SCORE 200
Preferred Solution: Multiple Virus Infection: Trojan.Vundo, Trojan.VundoH, Trojan.BHO, Trojan.TDSS, Trojan.Agent, Trojan.Downloader, Malware.Trace...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Multiple Virus Infection: Trojan.Vundo, Trojan.VundoH, Trojan.BHO, Trojan.TDSS, Trojan.Agent, Trojan.Downloader, Malware.Trace...

My name is BHowett and I will be helping you to get sorted. If for any reason you do not understand any of the instructions, or are just unsure then please do not guess , simply post back with your question, and we will go through it again. This seems like a tech issue and not a malware problem, but lets take a look and see what we find.Sorry for the delay, please do the following...ComboFix Please ownload ComboFix from Here or Here* IMPORTANT !!! Save ComboFix.exe to your DesktopDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:Click on Yes, to continue scanning for malware.When finished, it shall produce a log for you. Please include the C:\ComboFix.txt, and a fresh Hijackthis log in your next reply.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

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RELEVANCY SCORE 248

Hello! I am so new to all of these! I already searched for the removal of these viruses and read in a lot of forums. All of these forums have logs, etc. involving the precious system files. I don't even understand the logs and I have read instruction on how to remove these but they do not guarantee anything. I am afraid that the PC might malfunction and be sent to the Repair Shop again. (It just got sent 4 days ago) I ran Malwarebyte's Anti-Malware and scanned my computer and found 46 infections. It shows the option that removes the selected files but I'm afraid because these files are categorized as 'Registry Keys, Registry Values, Memory Modules, and Registry Datas'. Should I delete them anyway?

And so, I want a professional, expert, etc. in all of these since I am such a sucker to all of these virus removal stuff.. I want that pro to walk with me through all of these. From the very first step to the very last and that is when the virus will be wiped out.. Please help..

A:Infected With Trojan.vundo, Trojan.bho, Trojan.agent, Malware.trace

Please copy/paste the MBam scn log for us to review.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner... Read more

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RELEVANCY SCORE 232.4

I have gotten Trojan.Ertfor ,Trojan.Zlob.H ,Trojan.Downloader ,and Malware.Trace and I just cant seem to get rid of these Trojans I have ran Malwarebytes'Anti-Malware program(did not get rid of these,and came back) I also did a manual deletion of these Trojans(They came back and didn't stay deleted) I will also add the Malwarebytes'Anti-Malware program Log of these Trojans. Can i get help on what to do to get rid of these annoying Trojans?
Here is the Malawarebytes'Anti-malware Log:

Malwarebytes' Anti-Malware 1.38
Database version: 2335
Windows 5.1.2600 Service Pack 3

6/25/2009 4:33:11 PM
mbam-log-2009-06-25 (16-33-07).txt

Scan type: Quick Scan
Objects scanned: 104801
Time elapsed: 9 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 3
Registry Values Infected: 4
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\sdjee3inf.dll (Trojan.Ertfor) -> No action taken.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{b2c7b2a1-00f3-42bd-f434-00aaba2c8952} (Trojan.Zlob.H) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b2c7b2a1-00f3-42bd-f434-00aaba2c8952} (Trojan.Ertfor) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion ... Read more

A:Trojan.Ertfor, Trojan.Zlob.H, Trojan.Downloader, Malware.Trace, OhMY!

Hello and welcome.. Let's do 2 things next,I think we can clear this up.Run part 1 of S!Ri's SmitfraudFixPlease download SmitfraudFixDouble-click SmitfraudFix.exeSelect option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).Please copy/paste the content of that report into your next reply.Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.http://www.beyondlogic.org/consulting/proc...processutil.htmYou have a good amount of files here. We should do a full scan.....Rerun MBAM like this:Open MBAM in normal mode and click Update tab, select Check for Updates,when doneclick Scanner tab,select FULL scan and scan.After scan click Remove Selected, Post new scan log and Reboot into normal mode.

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RELEVANCY SCORE 231.2

Hi guys,I ran a rogue executable sent to me by a friend and knew immediately that something was awry.SYMPTOMS- Computer bogged down immediately and i saw i was infected with the Nmehaa.exe process (which i ended).- Received repeated warnings that Spoolsv.exe was trying to access secure files (selected no)- Received repeated warning that internet explorer wasn't executing script properly and prompted to continue running script. I don't use IE, just firefox. I selected no repeatedly, then accidentally hit yes, which resulting in my google links being hijacked and sending me to shopping pages within firefox.- could not run malwarebytes anti-malware OR Superantispyware free- my wireless zero configuration continually turns itself off, meaning wireless network access is nearly impossible- PC doesn't recognize a plugged in ethernet cable- my taskbar at bottom has messed up colors (i run a black theme and the taskbar is now black with gray sections)ACTIONS- disabled wireless network card- ran AVG anti-virus in standard mode, which gave a false negative and didn't remove any infection- attempted system restore several times, to no effect- found and followed the preparation guide here on bleepingcomputer.com (DDS and GMER files are attached)- After following guide, i took one more stab at a solution: I downloaded the latest versions of superantispyware and malwarebytes and their latest definitions, transferred them to the PC via USB, and ran them in safe mode after t... Read more

A:Infected with Malware.Trace, Trojan.Agent, Trojan.Downloader

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.We need to create an OTL report,Please downloa... Read more

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RELEVANCY SCORE 230

I have been having a huge problem for the last 3 days with trojans popping up and coming back. Everything is loading so slow and I keep getting not only popups but videos that popup and I keep getting fake security warnings. The first day they were popping up I was getting notices from AVG which I clicked to heal them. I am no longer getting notices altho scans of AVG and Malwarebytes both show the trojans. I can scan and heal with malwarebytes every 2 minutes and I will have something new in there. Evidently the fix is only temporary. I have tried to manually clean the files out of my registry but that doesnt seem the fix it either. I am at the end of my rope here with ideas on how to fix it. I would so appreciate any help you guys can offer. I also tried to fix it using vundofix but it didnt see anything on my comp.

Here is a copy of my Hijackthis log and Malwarebytes log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:25:57 PM, on 12/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGR... Read more

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RELEVANCY SCORE 228.8

Edited to add information from another topic that will be shortly deleted. ~ OBI had a quick question before I start backingup all my personal/doc/data/photo files.I have an external HD for backup, connected by USB. I haven't turned it on or backed anything up for a couple months (I know lazy), so hopefully its hasn't had a chance to have any infected files on it yet. If i turn it on while its still connected to infected computer what is chance the virus/trojan will transfer to external hard drive?and along the same concept, if i start copying over photos and other personal files to the external hard drive how do I know i'm not copying over the virus/trojan with it?End of added information. ~ OBMy computer is an HP,AMD Athlon 64x2, 1.0GB RAM, WIN XPsp2 desktop that was infected with lots of virus/Trojan/adware/malware. Its mainly for home personal use (our only computer) but I also telecompute for work sometimes. I haven't been able to backup all our personal files, so I'm trying to avoid rebuilding the whole machine if possible.I've already run, cleaned infected files and run again and received clean slate now from Avast!, MBAM (quickscan) and SuperAntiSpyWare (complete scan).here's my original post in the "Am I infected forum?"http://www.bleepingcomputer.com/forums/t/192399/win32monder-gbtrj-win32trojan-genother-adwarepopcap-trojanvundo-trojanagent-and-more/The computer seems stable now. I can load up the computer without a problem. But after reading this forum and the ... Read more

A:Seneka Rootkit, Monder-GB, Trojan.Vundo, Adware.PopCap, Trojan.Agent, Malware.Trace

Hello, Lex H to BleepingComputer.comMy name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)Please give me some time to look over your computer's log(s).Please take note of the following:In the meantime, please refrain from making any changes to your computer.Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Finally, please reply using the button in the lower left hand corner of your screen.We need to scan for Rootkits with GMERPlease download GMER from one of the following mirrors:This is the Primary mirrorThis is a Secondary mirrorThis is a Secondary mirrorClose any and all open programs, as this process may crash your computer.Unzip the downloaded file to your desktop.Double click on your desktop.Allow the gmer.sys driver to load if asked.You may see this window. If you do, click No.
Click on and wait for the scan to finish.If you see a rootkit warning window, click OK.Push and save the logfile to your desktop.Copy and Paste the contents of that file in your next post.In your next reply, please include the follow... Read more

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RELEVANCY SCORE 228

Lately my computer has been exceptionally slow. Blue screens a time or two. Ive recognized a few other suspicious things such as 'Service Distribution Software 3.0' trying to install at 3 am for the past 2 weeks. I also looked at my ReportingEvents.log and noticed that even though Microsoft updates were downloading successfully they were not installing since 6-10-2010 (i went ahead and attached a copy of that as well). Also, Firefox was acting really funny. Taking a huge amount of time to load. I also found that even if I shut Firefox down, it was always running. Even if I went to Task Manager to kill firefox.exe, it was very difficult to get it to finally stop running.I even saw a post here saying: ------------------------------------------------------------------------QUOTELets check your HOSTS file.It's located at c:\windows\system32\drivers\etc\hosts.You can open it up in Notepad.If it's just some lines on top with a # in front of it and followed by 127.0.0.1 localhost, then you don't need to post it;however, if there are others following 127.0.0.1 localhost, you may have to fix it.Lets check your HOSTS file.It's located at c:\windows\system32\drivers\etc\hosts.You can open it up in Notepad.If it's just some lines on top with a # in front of it and followed by 127.0.0.1 localhost, then you don't need to post it;however, if there are others following 127.0.0.1 local... Read more

A:Trojan horse Vundo.JW - Trojan.Mebroot. Mebroot/Sinowal Infection, Trojan.Tracur, Trojan.TDSS or what?

Hi deetheis,Welcome to Bleeping Computer!My name is mpascal, and I will be helping you fix your problem.Before we begin, I would like to make a few things clear so that we can fix your problem as efficiently as possible:Be sure to follow all my instructions carefully! If there is anything you don't understand, don't hesitate to ask.Please do not do anything or perform other steps unless I have asked you to do so.Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.Don't attach any logs unless asked. Posting them in the forums will make them easier to analyze.If you are unsure of how to reply, or need help with anything regarding the website, please look here.STEP 1 - MBAMOpen Malwarebyte's Anti-Malware.Under the Updates tab, click Check for Updates. Let the updates install (if any).After that, under the Scanner tab, click Perform Quick Scan and then Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Exit MBA... Read more

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RELEVANCY SCORE 213.6

I have been clearing a computer from numerous infections. I uninstalled the outdated (since 2006) McAfee AV. I have installed Microsoft Security Essentials, MBAM, and SuperAntiSpyware. I used this combination as well as several online scanners to remove over 150 infections. Every time I run a scan with SAS, the log comes back with the following infections:Trojan.Dropper/SVCHost-FakeC:\SYSTEM VOLUME INFORMATION\_RESTORE{D5FFFA500B1B}\SVCHOST.EXEC:\SYSTEM VOLUME INFORMATION\_RESTORE{D5FFFA500B1B}\SVCHOST.EXETrojan.Agent/Gen-FakeAlertC:\SYSTEM VOLUME INFORMATION\_RESTORE{D5FFFA500B1B}\SMSS.EXEC:\SYSTEM VOLUME INFORMATION\_RESTORE{D5FFFA500B1B}\SMSS.EXEMicrosoft Security Essentials pops up during the scan with the following infection:Trojan Downloader: Win32/Unruy.D C:\SYSTEM VOLUME INFORMATION\_RESTORE{D5FFFA500B1B}\SMSS.EXE I created a new restore point and deleted all previous points, yet these infections still remain. I was receiving help from another moderator who had me try several things before directing me here. Topic referenced is here: http://www.bleepingcomputer.com/forums/t/318510/cannot-remove-trojan/ ~ OB I am posting the DDS log, GMER log, and attaching the attach.txt file. Thank you in advance for any and all help you can provide. DDS (Ver_10-03-17.01) - NTFSx86 Run by Phillips at 14:21:21.10 on Tue 05/25/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1278.796 [GMT -4:00]AV: Microsoft Security Essentials *... Read more

A:Infected with: Trojan.Dropper/SVCHost-Fake,Trojan.Agent/Gen-FakeAlert, & Trojan Downloader: Win32/Unruy.D.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 213.2

Noticed this morning that Microsoft Security Essentials real-time protection was turned off and that I could not get it to turn back on. Also could not get windows update to run. Went to Services and tried disabling and then enabling windows installer. Also tried uninstalling and reinstalling MSE, but still the same problem.

Next ran MBAM full scan and found the first Rootkit.0Access; Exploit.Drop.GS; Trojan.Agent; Trojan.Downloader. Clicked remove selected and let it reboot. MBAM log created below. Ran MBAM (quick scan this time) again and found Trojan.Lameshield.124. About to hit "remove selected" and reboot. Will post log after reboot.

I have backup drives that I use (2.5" USB drives). Should I scan those as well (at same time)? Thank you for any help!!!

MBAM log attached. Ran DDS but didn't see any option to save the log. Will figure that out and post after reboot. EDIT: rebooted, and reran DDS. The program ran, but then shut down without allowing me to save a log. Any ideas to get more information about my issue?

I run Windows Vista 32-bit. Dell Inspiron E1505 (5 years old). I run MSE and windows firewall (firewall still active as far as I can tell). Removed other malware before reinstalling MSE and followed procedures on microsoft articles about reinstalling MSE.
 mbam-log-2012-12-29 (15-25-09).txt   5.9KB
  3 downloads

 mbam-log-2012-12-29 (18-25-47).txt   2.05KB
&nbs... Read more

A:MBAM - Rootkit.0Access; Exploit.Drop.GS; Trojan.Agent; Trojan.Downloader; Trojan.Lameshield.124

**In any case where you happen to be busy or unable to give us a reply, we would be grateful if you keep us informed in advance and we will be more than happy to wait. Failure to do so we will have your thread closed in THREE(3) days.

Hello there, iseeker I'm Conspire, I'll be glad to help you with your computer problems.Please observe these rules while we work:Read the entire procedureIt is important to perform ALL actions in sequence.If you don't know, stop and ask! Don't keep going on.Please reply to this thread. Do not start a new topic.Stick with me till you're given the all clear.Remember, absence of symptoms does not mean the infection is all gone.Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.IMPORTANT NOTE : Please do not delete anything unless instructed to. Remember to backup all your important data(if possible) before moving on.

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RELEVANCY SCORE 211.2

Mod Edit: Log split away from topic here http://www.bleepingcomputer.com/forums/t/144809/infected-by-something-wicked/Deckard system scanner report is below. I was not able to load Kapersky because my IE is too corrupted and I can't get enough space on my hard disk in time before whatever is on my computer partitions off the space. I have cleared about 1 Gig of new space on my computer but the computer still shows that it has less than 100 MB of space on it.Deckard's System Scanner v20071014.68Run by Paul Hanken on 2008-05-05 23:34:54Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Failed to create restore point; disk is full.Backed up registry hives.Performed disk cleanup.System Drive C: has 0.01 GiB (less than 15%) free.-- HijackThis (run as Paul Hanken.exe) ----------------------------------------Unable to find log (file not found); running clone.-- HijackThis Clone ------------------------------------------------------------Emulating logfile of Trend Micro HijackThis v2.0.2Scan saved at 2008-05-05 23:38:01Platform: Windows XP Service Pack 2 (5.01.2600)MSIE: Internet Explorer (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\system32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\BRSVC01A.... Read more

A:Trojan Vundo.EGG, Trojan Retapu.D, Generic.Zeno.E5F12F0C, Adware.Isearch.D, Trojan Downloader.Small.

Hello 425Fool,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

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RELEVANCY SCORE 210

My Macafee and symantec anti virus will not run. On startup/boot I get the following messages.On boot up macafee gives 2 popup boxes that say"Macafee Virus Scan - some components of Active Shield are missing or not installed properly" "Macafee Security Center components might not have been installed or launched properly. Restart to fix this problem... if that doesnt work reinstall the program" I first received the messages on Saturday (5/8/10) morning. A process named kkcekwmtssd.exe was running and had also installed itself into my Startup in msconfig, I unchecked it there. I found no information about it on the internet, so I stopped it and deleted it and the folder it was in. I ran Symantec which found nothing. Macafee is out of date but I keep it because it tells me when a program trys to access the internet. As of today I have another gibberish program running wingrj32.exe and it also has installed itself in Startup in System Configuration Utility. There are 2 entrys for it and I have unchecked bothI ran Malwarebytes on Saturday which found 2 registry keys infected which it repairedI just ran Malwarebytes today and it found: Trojan.downloader (wingrj32.exe); Trojan.agent (svchost.exe); malware.trace (avdrn.dat). The last two were quaranteed and deleted. Trojan.downloader will be deleted on reboot which I am doing as soon as I post thisI have been unable to install AVGWhen I click on the Symantec (Corporate Edition) icon I get the error box ... Read more

A:infostealer.snifula.c, trojan.fakeAV, trojan.downloader, malware.trace, etc

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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RELEVANCY SCORE 208.8

Hi Mike !

Don't know what happend !! My windows starts normally, after selecting the user, it dispalys ' loading personal settings'.. After that getting an error ' userint.exe application error' . Reference memory problem. Then it shows my desktop without any Task bar/Status bar and all the icons on my desktop are not displayed. i am accessing the explorer through Task manager using Ctrl+Alt+Del ..

Let me know whether this is an virus infection or some problem with windows registry.
thanks
clement

A:Infected with Trojan.Virtumonde/Trojan-Downloader.Agent.OGP, Help me in removing the trojan

Welcome to BCThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all obj... Read more

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RELEVANCY SCORE 208

DDS (Ver_10-03-17.01) - NTFSx86 Run by XXXXXX at 14:07:30.08 on Mon 04/12/2010Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.1944.966 [GMT -5:00]============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\DTS.exeC:\Windows\system32\ibmpmsvc.exeC:\Windows\system32\AtService.exeC:\Windows\system32\svchost.exe -k RPCSSc:\Program Files\Microsoft Security Essentials\MsMpEng.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\system32\WLANExt.exeC:\Windows\system32\conhost.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Program Files\LENOVO\HOTKEY\TPHKSVC.exeC:\Program Files\Lenovo\Access Connections\AcPrfMgrSvc.exeC:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC: ... Read more

A:Trojan/Trojan.Agent/Trojan.FakeAlert/Trojan.downloader

Hello and welcome to Bleeping Computer! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Fo... Read more

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RELEVANCY SCORE 208

I am running Microsoft Security Essentials, Malwarebytes' Anti-Malware, Superantispyware Professional. I was running McAfee Security Suite when I got infected. None of the programs find the infections except for Superantispyware. It quarantines and deletes the infections. I restart the computer and then when I run the scan again they are still there.
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by akparker at 19:54:02 on 2011-11-10
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2046.1066 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.e... Read more

A:Infected with Trojan.Agent/Gen-IExplorer[Fake], Trojan.Agent/Gen-PEC, and Trojan.Downloader-Winlogon/FAS

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 206.8

I recently began receiving more and more pop up ads whenever I go online. I use Norton Internet Security and update it frequently. As well I use Malwarebytes anti malware program which always seems to do a thorough scan but is not always able to delete virus history. I followed the directions from the forum http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ before posting to her. I added Adaware and Spybot and then ran Hijack This. Recently upon signing in I get popup from C:\WINDOWS\system32\sstqp.exe saying that windows can not find this. After I hit OK it then gets another pop up that says under Desktop, Could not load or run C:\WINDOWS\system32\sstqp.exe specified in the registry. Another continuous popup by Windows XP that I get is Microsoft Visual C++ Runtime Library, Buffer overrun detected, Program C:\WINDOWS\explorer.EXE has corrupted the internal state and must now be shutdown. When I complete scans I continually have Trojan.Vundo, Trojan.Conhook and Malware.Trace showing up on my list of detected threats. I am attatching my log from Malwarebytes and from Hijackthis. Please let me know i there is any info I still need to provide.Thank you for your help!!!

A:Trojan.vundo + Trojan.conhook + Malware.trace= Disaster

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

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RELEVANCY SCORE 204.8

Hi guys

This is my first post so let me know if I miss anything out.

For the past few days, I have had a major virus and trojan infection on my laptop and have no idea how to get rid of it. First I used Norton 360 and it said the trojan was removed but I was still having the same problems as before. I then downloaded spy sweeper and it found the following viruses and malware on my PC:

Trojan Horse found: trojan-agent-tdss
Virus found: Mal/FakeAV-AX
Virus found: Mal/Behav-170
Virus found: Mal/Generic-A
Virus found: Mal/Behav-035
Virus found: Mal/Refpron-B
Virus found: Mal/HckPk-A
Trojan Horse found: trojan-pushu
Trojan Horse found: trojan-downloader-popwin
Virus found: W32/Scribble-B
Virus found: Mal/Scribble-D
Virus found: Mal/AutoInf-A

It quarantineed the files and deleted them, but the problems persist.

The problems are as follows:
internet explorer home page hijacked and the program keeps crashing
google hijacked so that search items will go to random sites about shopping etc.
It will not allow programs such as norton 360 to update and msn messenger can no longer connect to the internet
Anytime I try to go on a website about virus removal software it says the server cannot be found.

My laptop is a Toshiba Equium running on Windows Vista home premium Service Pack 2

Thanks in advance for your assistance
 

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RELEVANCY SCORE 204.8

I am fairly new to this process, so I hope I do this correctly. I have Spybot S&D and just downloaded Malbytes. They both seem to help somewhat but cannot remove reader_s.exe or services.exe. I am experiencing internet popups and redirects, the Windows firewall is disabled, as is my Symantec antivirus. There is a login screen when I start Windows XP that did not used to be there. I am getting number of random error messages, and Malbytes is sometimes deleted and I have to reinstall it. Also, random .tmp files seem to popup. Thanks in advance for any help you can provide.
DDS (Ver_09-02-01.01) - NTFSx86
Run by Jordan at 1:53:18.65 on Thu 02/19/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1437 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated)
FW: Norton Internet Worm Protection *disabled*
FW: ActiveArmor Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program File... Read more

A:Infected with Trojan.FakeAlert.H, Trojan.Agent, Trojan.Downloader?

Please download Malwarebytes' Anti-Malware from HERE or HERENote: If you already have Malwarebytes' Anti-Malware, just run and update it.. Then do a "Perform Full Scan"Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Full Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.NEXTPlease download RSIT by random/random and save it to your Desktop.Double click on RSIT.exe to run RSITBefore you click "Continue", make sure you change the List files/folders created or modified in the last 3 monthsClick Continue at the disclaimer screen.Once it has finished, two lo... Read more

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RELEVANCY SCORE 202.8

Hello!
First post here. I have read the forum rules and sticky notes.

I started getting browser windows popping up by themselves, taking me to advertisement sites (most appeared to be non X-rated, actually!)

I ran Malwarebiytes Anti Malware. Every time I run it, it detects either Trojan.Agent, Trojan.Vundo, or Trojan.BHO.H
It removes whatever one it finds, but it always comes back... or at least it tries, to based on the "Startup Monitor".

The problem is, Malwarebytes takes 20 minutes to find anything (even in quick scan mode) so this is taking forever (and not being successful).

Something called "Startup Monitor" keeps telling me:

-------------
The program

zitobimupu

has registered the executeable

Rundll32.exe "C:\Windows\system32\mokojela.dll",s
to run at system startup.

Do you wish to allow this change?

(Yes / No)
-------------

I always select "no" but the same box pops up immediately again.

I suspect that Malwarebytes ihas removed the virus but whatever is launching it is still there.

I am not getting windows popping up right now.

Maybe if I click YES, it will install, and then Malwarebytes can find and remove it?

I downloaded HJT from:
http://thespykiller.co.uk/index.php?action=tpmod;dl=item10

Here's my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:58:02 PM, on 12/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running ... Read more

A:Multiple reappearing viruses (Trojan.Agent, Trojan.vundo)

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RELEVANCY SCORE 202.8

Hi,It seems that I have trojan activity on my home pc.I am running Vista and when I log in to my user profile I get a blue desktop with a box saying 'Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer'I have tried a few malware removal programs, Malwarebytes, CCleaner, Adaware and ran virus scans in an attemp to try and remove it myself without bothering you guys but I just can't shift it, so I'm hoping you may have the time to help?What I have noticed is that I only get these warnings when I am logged into my user profile, not as administrator or as another user on the pc. I also get no warnings when running in safe mode.I run Avast and that brings up a warning soon after the blue desktop comes up that points to infection with C:\Users\Guy\AppsData\Local\Temp\tt991.tmp.vbs. The numbers/letters after the tt (in this case 991) change each time I log in. It also states Malware Name: VBS:Malware-gen, Malware Type: Virus/Worm, VBS verison 080805-0,08/05/08 which I try and delete from the warning box.I then am greeted with a windows script host message box that will say the above file (tt991.tmp.vbs) failed (Access Denied).I also regularly get Windows security alert message boxes come up on the screen saying that Windows Firewall has detected activity of harmfull software with mention of one of many trojans. These have been:Trojan-Clicker.Win32.Tiny.hTrojan-Downloader.Win32.Agent.bqTrojan... Read more

A:Vbs:malware-gen - Trojan-clicker.win32.tiny.h, Trojan-downloader.win32.agent.bq, Trojan-spy.win32.keylogger.aa

Hi,I am hoping you can help me.My computer keeps telling me it is infected with spyware/malware. I get a blue desktop on startup with regular warnings saying the computer is infected with:Trojan-Clicker.Win32.Tiny.hTrojan-Downloader.Win32.Agent.bqTrojan-Spy.Win32.KeyLogger.aaTrojan-Spy.Win32.GreenScreenTrojan-Spy.HTML.Bankfraud.dqStrange thing is that these only show up when I log in to my user account. If I log in as administrator, another user or as any user in safe mode I get no warnings and nothing shows up on scans.The pop up warings direct me to this site: www.antispyware-review.info/?wmid=46638&pwebmid=uWfLn0pimL&a= which is Smartsoft reviews to buy PC Antispy or PC Clean pro.Malwarebytes scan picks up Fake.Dropped.Malware, Malware.Trace, Trojan.FakeAlert and Hijack.Wallpaper and even if I remove these and restart the PC they come back.A spybot scan pointed to 2 entries of VirtumondeI'll attach the latest HJT log, Malwarebytes log and Spybot logs in case you need them. Please help me with this, I cant seem to shift it Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:54:34 AM, on 8/7/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Ado... Read more

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RELEVANCY SCORE 202.4

Hmm my computer's in pretty bad shape thanks to these damn trojans

Norton started detecting these trojans 3 days ago, and could only block them.

Everytime I try to access IE, there will be a bunch of popups and advertisements.

I tried scanning with Norton Antivirus + Ad-Aware 2007, but nothing could be found.

After that, I went to Cnet downloads, and got myself Spyware Terminator + A-squared 3, both which managed to scan and detect some of the threats. It cleared some of the files and registry keys, but still couldn't kill off the files such as wvuroli.dll that are used by core processes, such as explorer.exe, etc.

Currently my IE doesn't have any popups, but I'm worried that these trojans will return, and I want them completely out of my system

I've browsed tech support guy forums a bit, and found a thread thats similar to my problem:
http://forums.techguy.org/malware-removal-hijackthis-logs/554392-solved-trojan-vundo.html

Following the instructions from that thread, I downloaded VundoFix 6.77 and ran it about thrice. The first time cleared off a bunch of files, the second time detected none, and then the third scan detected new files again !!!!

Below are the logs for VundoFix and HijackThis, please help !!! thanks

=============
My VundoFix Log
=============

First Run
VundoFix V6.7.7

Checking Java version...

Scan started at 1:29:37 PM 1/31/2008

Listing files found while scanning....

F:\WINDOWS\system32\gjkmp.ini
F:\WINDOWS\system32\g... Read more

A:Solved: Help with Trojan.Vundo, Trojan.Metajuan, Trojan.Downloader

Read other 13 answers
RELEVANCY SCORE 202.4

Avast first alerted me to an infection, which I quarantined, called Win32:malware.gen. I followed some forum info after quarantining the malware which suggested I download Malwarebytes and run a scan. I have done this several times and Malwarebytes continues to find infected .dll files described as TROJAN.HILOTI.GEN, TROJAN.AGENT, and TROJAN.VUNDO.I followed all the prescribed methods from this website from here:http://www.bleepingcomputer.com/virus-remo...undo-virtumondeNeither Vundo Fix or VirtumundoBegone found anything. Malwarebytes keeps finding .dll files every time I run it.Note: I had to rename the mbam.exe file in order to run it. I could download it, but it wouldn't run unless it was named something else.I am now following the instructions from here:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/Note: I can not run GMER without my machine crashing so I can not attach the required ark.txt log. Finally, once when running MBAM my Avast kicked up a warning that it had stopped malware from executing and gave the reason that Malwarebytes had triggered it.I would appreciate any help on this. I'm at the end of my rope. I've been trying to eradicate this for 3 days now. All my important files have been burned on a CD-R so I am willing to nuke the whole drive/OS if that is required.Thanks in advance and I hope to hear from someone soon.So I will now post the DDS.txt report as requested a... Read more

A:Infected with TROJAN.HILOTI.GEN, TROJAN AGENT, TROJAN VUNDO

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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RELEVANCY SCORE 200

Hey ,

I've recently gotten a trojan.vundo / Trojan.agent (are they the same thing?) infection, but I've managed to remove all but four of the infected files through MBAM.

Here's the log for MBAM:

Malwarebytes' Anti-Malware 1.33
Database version: 1691
Windows 5.1.2600 Service Pack 2

1/25/2009 12:13:36 AM
mbam-log-2009-01-25 (00-13-36).txt

Scan type: Quick Scan
Objects scanned: 57803
Time elapsed: 10 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 8
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 3
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\xxyyxYQg.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\ssqRHbXq.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a6b70589-057d-4dc5-a644-c4b5fbb1904d} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{a6b70589-057d-4dc5-a644-c4b5fbb1904d} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ssqrhbxq (Trojan.Vundo) -> Delete on reboot.
HKEY_L... Read more

A:Recent Trojan.Vundo/Trojan.Agent Infection

Hi My name is Extremeboy (or EB for short), and I will be helping you with your log.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.If you do not make a reply in 5 days, we will need to close your topic.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.Please take note of some guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it might not mean we... Read more

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RELEVANCY SCORE 199.2

I got rid of this virus through spyware doctor and was able to remove 4% of space, but defrag needs 15% to work properly. How to I go in and find where they put all this stuff to use up my C-drive and remove it? I have my defrag logs but they don't tell me where the problems are located. I'm happy to post a new log if someone tells me what they need. Any ideas? I have posted latest defrag log.
Thanks

A:Help with Trojan Downloader.agent.BDBU/Virus gone how to reclaim trojan used ram

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 199.2

My pc is infected by following viruses:
1) Trojan.Fakeavalert
2) Trojan.Peacomm.D
3) Trojan.Perfcoo
4) Trojan.Pandex
5) Downloader
6) Dialer Trojan
7) Trojan Horse

Please let me know the steps for removal of these threats.
I am attaching a logfile from HijackThis for your reference.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 09:32:41, on 11/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\aspimgr.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\printer.exe
C:\PROGRA~1\SYMANT~2\SYMANT~1\vptray.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\American Systems\Print Screen Deluxe\psdeluxe.exe
C:\Program Files\Internet Explorer\IEXP... Read more

A:Solved: Multiple virus damage (Trojan.fakeavalert, Trojan.Peacomm.D, Trojan.Perfcoo)

Download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
--------------------------------------------------------------------
1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
 

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RELEVANCY SCORE 196.8

Okay, for the past few days I've been having issues with these viruses. I have seen posts here before asking about how to get rid of the same things but since I have those 3 I don't know if there is a better way to do this.

I keep getting random pop ups. I tried downloading VundoFix but it keeps coming back of course. I ran Spybot Search & destroy and the same thing happens.

The Anti-Virus I'm using is Norton AntiVirus Corporate Edition Full version 7.60.926 if thats even necessary. It is up to date and the description it gives me for each one is..

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: Downloader
File: C:\Documents and Settings\starrs crap\Local Settings\Temporary Internet Files\Content.IE5\07RJ2CT1\valera[1]
Location: C:\Documents and Settings\starrs crap\Local Settings\Temporary Internet Files\Content.IE5\07RJ2CT1
Computer: STARRSCOMPUTER
User: starrs crap
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Wed Sep 19 23:37:08 2007

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: Trojan.Vundo
File: C:\Documents and Settings\starrs crap\Local Settings\Temporary Internet Files\Content.IE5\CHER4DUR\lkjh[1]
Location: Quarantine
Computer: STARRSCOMPUTER
User: starrs crap
Action taken: Clean failed : Quarantine succeeded : Access denied
Date found: Wed Sep 19 23:37:10 2007

Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: Trojan Horse
File: C:\Documents and Settings\s... Read more

A:Virus issues, Downloader, Trojan.Vundo, Trojan Horse

oh god..okay i should probably mention that right now, my antivirus notification is at 89 notifications and counting the same message over

"Scan type: Realtime Protection Scan
Event: Virus Found!
Virus name: Trojan.Vundo
File: C:\WINDOWS\system32\byxxutr.dll
Location: C:\WINDOWS\system32
Computer: STARRSCOMPUTER
User: SYSTEM
Action taken: Clean failed : Quarantine failed : Access denied
Date found: Thu Sep 20 00:15:34 2007"

by the time im done with this message its up to 99 notifications total and still counting.
103 now

im trying to delete it but it says the file is busy and im trying to disable anti virus but i cant figure out how
 

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RELEVANCY SCORE 196.8

picked up these bad boys when i was stupid and launched an .exe that i wasn't too sure of in the first place. anyway, nothing i have is getting rid of them. the following is my HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 7:48:19 PM, on 9/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alias\Maya6.0\docs\Wrapper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Alias\Maya6.0\docs\jre\bin\java.exe
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_3dsmax8server.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Windo... Read more

A:Solved: trojan.vundo/trojan horse/downloader virus help.

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RELEVANCY SCORE 196

Hi, I'm new to this site, but it looked like good advice was given to others with the same problem I'm having. My computer is infected with Trojan.Vundo.H and Trojan.Agent Virus. Here is a list of the anti-virus programs that I ran:
Norton Anti-Virus
Ad-Aware
Threat Fire
F Secure
Bitdefender
Eset
Malwarebytes
SuperAntispyware

Malwarebytes & SuperAntispyware detected more infected files but they reappear after rebooting. I also keep getting the pop-up that Norton has removed Trojan.Adclicker after every reboot.

Here is my Hijack This Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:09:17 PM, on 10/1/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\svchost.exe
C:\acer\epm\epm-dm.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WI... Read more

A:Trojan.Vundo.H & Trojan.Agent Infection

Since I've posted the thread. I downloaded Zone Alarm in hopes that would help against further infection. I also downloaded Comobfix, but I didn't do anything with it since it's advised not to do anything without supervision. I get a warranty disclaimer error message when it tries to open. I'm using Windows XP/SP2. I'm just hoping I don't have a backdoor Trojan. Does anyone out there think they'll be able to help?
 

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RELEVANCY SCORE 196

Have picked up a malware problem that is causing IE/Firefox to randomly redirect pages from search engine results page. Redirects occur both out of Yahoo and Google results. Pages are randomly redirected to sites like Toseeka, Shopzilla, Wesearchmaster, etc. Redirect from Google search results seems to occur after browser connects with "googleads.gdoubleclick.net" Tried many Spyware programs including Sbybot & SuperAntiSpyware. Finally, Malwarebytes found and removed Trojan.Agent and Trojan.Vundo but redirect problem persists.Log file of HijackThis follows:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:26:38 PM, on 3/23/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\agrsmsvc.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exeC:\Program Files&#... Read more

A:Trojan.Agent & Trojan.Vundo Infection

Hi,

I will handle your log. As I am in training, all my fixes have to be checked.
I'll get back to you as soon as is possible.

Read other 24 answers
RELEVANCY SCORE 196

Ive been fighting the Zlob.Downloader.vcs and Virtumonde-C Viruses for a few days now. Im hoping these logs are telling me that Ive finally won the battle, but I need a second opinion, any help? Greatly appreciated!!Deckard's System Scanner v20071014.68Run by Jack Schmitt on 2008-04-20 18:52:47Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --85: 2008-04-21 01:52:55 UTC - RP85 - Deckard's System Scanner Restore Point84: 2008-04-20 18:10:03 UTC - RP84 - Removed Sunbelt CounterSpy.83: 2008-04-20 17:40:54 UTC - RP83 - Installed Sunbelt CounterSpy.82: 2008-04-19 23:21:58 UTC - RP82 - ComboFix created restore point81: 2008-04-18 18:02:13 UTC - RP81 - Last known good configuration-- First Restore Point -- 1: 2008-04-18 18:01:54 UTC - RP1 - System CheckpointBacked up registry hives.Performed disk cleanup.-- HijackThis (run as Jack Schmitt.exe) ----------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:53:35 PM, on 4/20/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:E:\WINDOWS\System32\smss.exeE:\WINDOWS\system32\winlogon.exeE:\WINDOWS\system32\services.exeE:\WINDOWS\system32\l... Read more

A:Trojan.vundo, Trojan.agent, Trojan.fakealert

Hello! Welcome!I see you already have Malwarebytes installedDouble-click the Malwarebytes IconOnce the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish, so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to restart. (see extra note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Please copy and paste the entire report in your next reply. Extra note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.If you have run this tool before please post all previous logfiles.

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RELEVANCY SCORE 192.4

Hi, I?m a newbie and this is my first post. Thanks ahead of time for existing and for helping me!My computer is an HP,AMD Athlon 64x2, 1.0GB RAM, WIN XPsp2 desktop with lots of virus/Trojan/adware/malwareNot sure where they all came from but the surfing the web for fantasy football stuff yesterday morning and landing on www.athlonsports.[com] or www.grogansports.[com] was the final virus that started me crashing and generating the wonderful ?Error Message: Stop c000021a {Fatal System Error} The Session Manager Initialization System Process??After failing to reboot multiple times and not being able to use my XP recovery disks, the computer loaded up somehow in Normal Mode. I disconnected from the Internet and I ran Avast! Antivirus before it crashed again and it found the following virus/etc.Found by Avast! AntivirusJS:Redirector-B[Trj] in a temporary internet fileWMA:Wimad[Drp] in a temporary internet fileWin32:Monder-GB[Trj]? in ?c:windows\system32\opnmlccs.dll? file?Win32:Trojan-gen{Other}? in ?c:\Windows\system32\prunnet.exe? file ?Win32:adware-gen[Adw]? in a program that came with computer that I?ve never used: C:\program files\online services\peoplepc\isp5900\branding\ppal3ppc.exe\$instdir\ppcttoolbar.dllI deleted/quarantined those viruses and tried to do a system restore to a couple days before and it wouldn't let me do it although I had just saved a system restore on 12/31. And t... Read more

A:Win32:Monder-GB[Trj], Win32:Trojan-gen{Other}, Adware.PopCap, Trojan.Vundo, Trojan.Agent and more

Seneka Rootkit Please read this post by Quietman7http://www.bleepingcomputer.com/forums/ind...t&p=1074915and tell us how you want to procedeYou might want to procede with a partial cleanup so you can finish backing up those pictures

Read other 6 answers
RELEVANCY SCORE 191.6
RELEVANCY SCORE 191.6

I got two different names for a trojan yesterday and today, and after completely running your ?5 steps before posting a log? I am finding no trojan at all! I know this sounds like a good thing, but I'd like some explanation if possible. I am running WIndows XP Home.

Yesterday WebRoot SpySweeper found trojan-backdoor-progdav, which I eliminated on 2-17-07 by using TetonBob?s excellent instructions. Today I re-used those instructions, but the target files were not found, so I ran SpySweeper again ? and this time it found a different problem: trojan-downloader-ruin.

So I used POADB?s instructions (provided to jack5000 on 4-25-06) for removing trojan-downloader-ruin: downloaed CleanUp!, Ewido with updated database, and FixWareout; ran FixWareout online; then ran HiJackThis offline in safe mode. HJT didn?t list any of the items that jack5000 was told to delete. The file to manually delete (C:\WINDOWS\\System32\dmeue.exe) also was NOT present. Then I ran my first Panda scan.

Finding none of the target files, I went to TechSupportForum?s ?5 steps before posting a log? (now realize I should?ve done first.) Took ages, but the only things found were 1 malware program (Viewpoint Media Player, which I removed in Step 1), & 7 tracking cookies (which I quarantined using Ad-Aware SE in Step 2). In Step 4 no service packs were missing ? only upgraded IE (which I never use ? I?m a Firefox user) to IE 7.

After all of this, I decided to run SpySweeper again, and thi... Read more

A:Trojan change from trojan-backdoor-progdav to trojan-downloader-ruin, no target files

Welcome organicbarb

Are there any current spyware symtoms ?

Your logs look fine
You can delete
C:\install.dat
C:\dnsbak.reg
C:\fixwareout
fixwareout.exe and combofix,exe

You should update java, afterwards this old version should be uninstalled.
J2SE Runtime Environment 5.0 Update 2

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RELEVANCY SCORE 191.6

It started on or about July 22. First we had popups circumventing our popup blocker. Then I noticed that there was an active connection listed in our firewall connection list that was called "??ool32\??crosoft.Our server had been down for almost a week because of an electrical storm, and we got a new modem with the fix from the broadband carrier. Our sercurity system may also have been down at the same time, but when we did a scan after getting our internet back, there was nothing found. After doing all of the steps recommended before doing the hijack this scan, we were told that we had all of the problems listed in the title of this post, and the House Doctor scan also said that there was an infection which couldn't be quarantined located in D:\SYSTEM VOLUME INFORMATION\_RESTORE{B9823275-D858-...\A0015881.DLL. The last 3 scans done using the same suggested programs have come back clean. During the last week the computer has begun to freeze and move very slowly. The firewall has also come up with warnings that ??ool32 has been attempting to connect with the internet, but has been blocked...so it is obviously still there. My Hijackthis logfile follows:

Logfile of HijackThis v1.99.1
Scan saved at 8:13:36 PM, on 04/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32&#... Read more

A:W32/backdoor.kzk, Trojan.downloader.purityscan, Java.trojan.exploit.bytverify, Trojan.clicker.vb.dw

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download Ewido Anti-spyware and save that file to your desktop.This is a 30 day trial of the programOnce you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.Once the setup is complete you will need run ewido and update the definition files.On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.Once in the Settings screen click on "Recommended actions" and then select "Quarantine".Under "Reports"Select "Automatically generate report after every scan"Un-Select "Only if threats were found"Close Ewido anti-spyware. Do not run a scan just yet. We will shortly.Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.

Clean out your Temporary Internet filesClose Internet Explorer and close any instances of Windows Explorer.Click Start -> Control Panel and then double-click Internet Options.On the General tab, click Delete Files under Tem... Read more

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RELEVANCY SCORE 191.6

At first it started as pop-up internet explorer windows while browsing in Firefox and re-directs in Google when I clicked on a link (however I can copy the link from a google search and paste it in a new window). Then whatever I have seemed to disable my internet connection after a couple of minutes (almost like it new I was trying to figure out how to get rid of it!). I have done some work at trying to remove the problem and it seems like everything is better EXCEPT that Google keeps redirecting - so I know not everything has been cleaned! I have a spotty and slow wireless connection for this computer so I would rather not use an online scanner if I don't have to but I will do what it takes if that is the case.

Looking forward to some help. Attached is my HiJackThis Log from earlier today. Thanks!

A:Trojan.Agent, VBS/Disabler.NAB Trojan, Win32/Kryptik.AKJ Trojan and maybe others! Google Redirect in Firefox

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.Please download ComboFix from one of these locations:Link 1Link 2Link 3Important!You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert. It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Make sure that you save ComboFix.exe to your DesktopDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow ... Read more

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RELEVANCY SCORE 191.6

btcar popup, trojan.agent.apmc, trojan.script.14303, trojan.fakeav.kueHi,My antivirus program, BitDefender Antivirus 2010, has blocked the above trojans. The main trojan that keeps popping up however is: Trojan.Agent.AMPC. It is located in my temp file as 94.tmp. I have deleted my temp files, some of them wouldn't delete so I downloaded and ran CCleaner.After successfully deleting files that windows alone wouldn't allow me to do, I presumed my problems were over. (haven't had the antivirus program pop-up in 12 hrs now)I opened up google and typed in the topic I wanted and clicked on the link I wanted & I was redirected to btcar.com. I closed it, clicked on another link and I was directed to virtualway.info among other annoying sites. So I blocked these sites in IE, and proceeded to download & run SpyBot S&D. 4 Issues were found and I repaired them.I then did a deep system scan with BitDefender and it said no viruses or spyware were found:BitDefender Log File Product: BitDefender Antivirus 2010Version: BitDefender Antivirus ScannerScanning task: Deep System ScanLog date: 5/6/2010 2:36:47 AMLog path: C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Profiles\Logs\deep_scan\1273077407_1_00.xml Scan paths: Path 0000: C:\ Scan Level: Scan for viruses: YesScan for adware: YesScan for spyware: YesScan for applications: YesScan for dialers: YesScan for rootkits: YesScan for keyloggers: Ye... Read more

A:btcar popup, trojan.agent.apmc, trojan.script.14303, trojan.fakeav.kue

Hello and and Welcome to BleepingcomputerPlease note we are very busy, so if I don't hear from you within 5 days the topic will be closed, If you have sinceresolved your issues I would appreciate if you would let me no so I can close this topic.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Please download Malwarebytes' Anti-Malware from HereNote: If you already have Malwarebytes' Anti-Malware, just update then run it.Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan (the scan may take some time to finish, so please be patient).When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy and Paste the entire r... Read more

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RELEVANCY SCORE 190.4

Hi! I'm new to this forum and really appreciate any help I can get. I'm trying to fix my parents computer as it is infected with trojan.tdss and possibly other bugs. I have tried the following:AVGSpy botMalwarebytesad-awareadvanced system careTrojan GuarderHijackthis Kaspersky- running first time as I write thismalwarebytes does tell me the system is infected and I ask it to be removed then I restart my comp. When i run malwarebytes again the same files are found. I'm including the DDS and Hijackthis logs below. Thanks so much for your help!! DDS (Ver_09-07-30.01) - NTFSx86 Run by Family at 13:26:50.40 on Wed 08/05/2009Internet Explorer: 7.0.5730.13Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.282 [GMT -7:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exeC:\WINDOWS\system32\Ati2evxx.exesvchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\AVG\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.e... Read more

A:Trojan.tdss/ Trojan.Win32.Agent.crez / redirecting websites

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.Please download ComboFix from one of these locations:Link 1Link 2Link 3Important!You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert. It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Make sure that you save ComboFix.exe to your DesktopDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

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RELEVANCY SCORE 190.4

I followed the instructions on the hijack this prep and below is the file. I am very concerned that I can't seem to get rid of some unusual files in my msconfig startup and running processes. Unidentified items in msconfig. startup are Zeno is under C:\WINDOWS\system 32\pwinqsap.exe CORN001, Z_Start C:\WINDOWS\system32\dwdsregt.exe CORN001, Then under SOFTWARE\Microsoft\Windows\CurrentVersion\Run are : 9339047 C:\PROGRA~\9339047\9339047.exe; sd "C:\PROGRA~1\AUTOST~1\sd.exe" --checkOnly; mhnn "C:\Program Files\Obla\mhnn.exe" -vt ndrv The mhnn is also in the task manager as a running process. I cannot find any of these listed in windows explorer or my registry. Logfile of HijackThis v1.99.1Scan saved at 6:35:30 PM, on 1/4/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared... Read more

A:Backdoor.dsnx, Hacktool, Trojan.cmapp, Download Trojan, Trojan.downloader.gen,

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis Log

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RELEVANCY SCORE 190.4

Hello I have an Acer Aspire 5100 laptop running Windows XP Home. All microsoft updates current to Sept 15. Using Avira Antivirus, Malwarebytes, Super Anti Spyware, Spyware Blaster, Spybot Search and Destroy, CCleaner and Windows Defender. All updates current to Sep 15. Windows Defender has disappeared from the task bar.Problems are as follows: all started on Friday, Sept 17 in the morning, no problems before that at all- Ccleaner had entries in registry that looked very suspicous (one included nqagoxiw in the entry) - cannot get to Windows Update site (page says Internet Explorer cannot display the webpage) - could not get Avira, etc to update (some have since started updating)- could not get to forums page (redirect to Godzilla Malware or something close to that) - I connected via the cached link so I could print the instructions- cannot load Task Manager- could not get Control Panel to work (It is now working)- if I try to run Avira or Malwarebytes in safe mode the computer shuts down (also shut down once in regular mode when I was running Malwarebytes)- fixed in time debugger keeps popping up- messages saying Windows Explorer has encountered a problem (could not save error message so this a summary of the message)- gmer runs but freezes and I cannot save the log or copy it - indeed I have to shut down with the power button as laptop becomes totally nonresponsive (I hand copied the last fews lines of the log that were displayed and have posted those at the bottom of this me... Read more

A:TR/Crypt.XPACK.Gen3 Trojan ; Trojan.Hiloti ; Trojan.Agent/Gen-Falint

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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RELEVANCY SCORE 188

I have done all the preparatory actions. AVG Antispyware tells me I am infected with Trojan.Small.fb but cannot remove it. Spy Doctor scan shows Trojan.Downloader.Ruins amd Trojan. DNS Changer.Here is my HijackThis log.Can anyone help please?Logfile of HijackThis v1.99.1Scan saved at 14:49:22, on 01/11/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\SCardSvr.exeC:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\Program Files\Home Cinema\PowerCinema\Kernel\TV\CLCapSvc.exeC:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLSer... Read more

A:Infected With Trojan.small.fb, Trojan.downloader.ruins, Trojan.dns Changer

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.Please download FixWareout http://downloads.subratam.org/Fixwareout.exeorhttp://swandog46.geekstogo.com/Fixwareout.exeSave it to your desktop and run it. Click Next, then Install, then make sure "Run fixit" is checked and click Finish. The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.When your system reboots, follow the prompts. Afterwards, Hijack This will launch. Close Hijack This, and click OK to proceed. )Fix these with HJT ? mark them, close IE, click fix checkedO17 - HKLM\System\CCS\Services\Tcpip\..\{05F2BA51-171A-4B1D-AE5F-B8515E38E241}: NameServer = 85.255.115.18,85.255.112.61O17 - HKLM\System\CCS\Services\Tcpip\..\{8269A184-3C5F-41F7-A7E9-581E273A2475}: NameServer = 85.255.115.18,85.255.112.61O17 - HKLM\System\CCS\Services\Tcpip\..\{C0DCAED8-AC99-4371-811A-DDA8BF12F7D8}: NameServer = 85.255.115.18,85.255.112.61O17 - HKLM\System\CCS\Services\Tcpip\..\{FD6801D5-625E-482E-AA33-1FD2EB1B2544}: NameServer = 85.255.115.18,85.255.112.61O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.18 85.255.112.61O17 - HKLM\System\CS1\Services\Tcpip\..\{05... Read more

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RELEVANCY SCORE 188

I'm was infected with Virtumonde because I had the pop-up window with saying I was infected with the one virus that it says and then lead you to another site with a virus scan but I got rid of those I think. The problem that I am having is something is changing my programs so they do not work like Lava soft Ad-aware when I tried starting it the computer would restart on it own and do it everytime I tried starting it. I ran VundoFix and that seemed to fix most of my problems but when I ran SpySweeper it still says that I have a Trojan-Downloader-Conhook, Adware Zeno search assistant, enbrowser, sidebyside search and a spycookie Aff6007 cookie. My internet is still acting funny, like when I try to play games on Pogo it says Applet(s) in this HTML page requires a version of Java different from the one the browser is currently using. In order to run the Applet(s) in the HTML page, a new browser session is required. Close all the Netscape browser sessions and start a new browser section to run the HTML page which never came up before I had these Trojans. Why did McAfee Internet Security stop these problems? Everytime I run my virus scan it says I am clean, as well as spybot and ad-aware. The only one that says I have a problem is SpySweeper. Any suggestions would be greatly appreciated, sorry if I sound a little confused on what the problem is but I am tired to trying to figure this out thanks it advance.Logfile of HijackThis v1.99.1Scan saved at 7:31:48 PM, on 4/9/2006Pla... Read more

A:Infected With Trojan-downloader-conhook, Trojan.linun, And Trojan.virtumod

Hi,

The forums are really busy, that explains why logs get behind. We start with the oldest logs first. If you still need some help, please start with posting a new hijackthislog in this thread. Don't start with a new thread.
Then I'll take a look.

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RELEVANCY SCORE 188

This is a business computer and it is very important that it runs properly, been having issues with it for a week now. I have tried running several anti-virus programs to no avail. Currently using Panda, but used some other free software like AVG etc.Hoping you can help me, here is the hijackthis logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 5:12:36 PM, on 2/2/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Panda Security\Panda Antivirus Pro 2009\TPSrv.exeC:\PROGRAM FILES\PANDA SECURITY\PANDA ANTIVIRUS PRO 2009\WebProxy.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exeC:\Program Files\Citrix\GoToMyPC\g2svc.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Citrix\GoToMyPC\g2comm.exeC:\Program Files\Panda Security\Panda Antivirus Pro 2009\PsCtrls.exeC:\Program Files\Panda Security\Panda Antivirus Pro 2009\PavFnSvr.exeC:\Program Files\Citrix\GoToMyPC\g2pre.exeC:\Program Files�... Read more

A:Business computer infected with Trojan/CI.A, Trojan Downloader.MDW, and Generic Trojan

Hi,This is a business computer and it is very important that it runs properlyNot sure if you're aware how severly infected this computer is.Since you are posting a log from a Company owned computer... There are a few things that need attention first before we proceed with this..* You must inform your Supervisor immediately.This because of:Most company machines are connected into a network at some time or other, and your infection may compromise the security of that network.If sensitive material is compromised by an infection, your company could be held liable.* Your Company must give permission for us to give you assistance.This because of:We are not here to replace your company's IT Department. If there's an IT Department, then they are responsible to deal with this.There may be sensitive material on your computer that your company would not want revealed in an open forum.Also, since this is a computer used at work - the first thing I always advise is to back up important files you don't want to lose, this since malware causes a system unstable and it may happen that it suddenly won't boot anymore, because of the damage already present.Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.Also, I ca... Read more

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RELEVANCY SCORE 188

Hi, a friend gave me his machine to look at as it was getting pop ups.

I couldn't run in safe mode as machine wouldn't boot.

I changed the names of malware bytes and super anti spyware as they wouldn't install.

Did the compaq windows system restore and tried again.

I ran them both, mbam found 706 entries, superanti found 698.

I then installed nod32 and it found 5 entries.

I rebooted into safe mode, ran scans again with each - mbam said clean, super anti still says,:

Trojan.Rootkit/Gen - 19 entries
Trojan.Agent/Gen - 1 entry
Trojan.Downloader-TinyProxy/Mstre8 - 1 entry

Any help on removing these would be really appreciated, many thanks.

Regards

A:Trojan.RootKit/Gen Trojan.Agent/Gen Trojan.Downloaded-TinyProxy/Mstre8

Hello and welcome to TSF

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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RELEVANCY SCORE 188

I've used Malwarebytes and Norton 360 to scan and re-scan my computer to remove any intrusions. I've also read other posts online to remove particular entries in my registry that were associated with these viruses. So far, my MBAM and Norton is saying my computer is clear, but the programs also said that the other day and found something new today. I've backed up my registry as well just in case. The trouble started when I opened up a flash movie file the other day and the security suite kept popping up. So I researched the suite and I knew (general virus knowledge) not to click yes on anything or to download anything. I finally got it to stop but I feel my computer is vulnerable now. Also my Norton 360 is picking up tracking cookies now when it scans, when I never used to have a lot of tracking cookies detected. I'm not 100% confident that my computer is safe. I haven't really used it since I got the Security Suite virus. I've only been running scans and searching online for more information on the removal. I also used Rkill in the process of removing the Security Suite. Your assistance in removing this issue for good is greatly appreciated.DDS (Ver_10-03-17.01) - NTFSx86 NETWORK Run by James Brinson at 22:45:14.70 on Wed 09/15/2010Internet Explorer: 8.0.7600.16385Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3070.1843 [GMT -4:00]SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}=====... Read more

A:Security Suite, Trojan.Hiloti, Trojan.Zefarch, Trojan.Agent.U

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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RELEVANCY SCORE 188

Hiya, I've just had an awful couple of days removing these viruses, I'm surprised my computer still works!I'm sure there are still some infected files on my computer or possibly complete viruses because google chrome has ceased to work (even after reinstalling) and I am getting pop-ups in firefox which avast has to keep blocking.I've also reinstalled java.If anyone could help me that would be great. Thank you.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 15:29:29, on 09/04/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Alwil Software\Avast5\AvastSvc.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\LightScribe ... Read more

A:Recovering from XP Antimalware 2010 + Trojan.Vundo + Trojan.BHO.H + Rootkit.TDSS + more

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEnetsvcsmsconfigsafebootminimalsafebootnetworkactivexdrivers32%systemroot%�... Read more

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RELEVANCY SCORE 188

Desktop Sony Vaio, Windows XP + SP3, 1GB RAM.These four infections - HACKTOOL.ROOTKIT TROJAN.VUNDO TROJAN.PANDEX and TROJAN HORSE periodically try to execute and Norton Security Suite BLOCKS them all. Along with these four, about 16 files are also blocked, all associated - fpq52.tmp (TROJAN HORSE), fpq4b.tmp (HACKTOOL.ROOTKIT), fpq4c.tmp (TROJAN HORSE), fpq4a.tmp (TROJAN.PANDEX), fpq4f.tmp (TROJAN HORSE), fpq4e.tmp (TROJAN.VUNDO), etc.I am presently running Norton Security Suite 4, F-PROT Antivirus, IObit Security 360, SpyBot-SD Resident, SuperAntiSpyware, Malwarebytes and Secunia PSI. These will not eliminate the infections.This PC is a neighbor's which originally had the Windows firewall OFF and greyed out, Firefox Google Hijack and the following infections, which are all now repaired -- HIJACK.WINDOWSUPDATE, Hiloti.B.gen!Eldorado, Trojan2.HZYZ, WORM.BDQA, TROJAN.AGENT.APHZ, ROGUE.AGENT/GEN-NULLO(dll), WORM.BLAH. (I mention these to provid a little background info). There were about 50 Windows Updates that were blocked but now installed.Thanks in advance for your assistance.DDS (Ver_10-03-17.01) - NTFSx86 Run by Leah at 13:31:16.40 on Thu 06/03/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.992.95 [GMT -5:00]AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}AV: F-PROT Antivirus for Windows *On-access scanning enabled* (Updated) {3... Read more

A:Infected with HACKTOOL.ROOTKIT TROJAN.VUNDO TROJAN.PANDEX and TROJAN HORSE

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 187.2

Hi friends, ironic I get infected? since I'm learning to avoid such things. I don't know how this happened, had a lot of popups from VirusRemover2008 earlier, tried to run mbam several times, wouldn't run. Tried in safe mode, would not run. Renamed it and it suddenly ran Ran it once in safe mode but had to abort pc really slowed down too much, it deleted some Vundo's on reboot, in normal mode things looked ok.. for a while. The popups soon returned and mbam ran but could not update, even though the internet worked fine, but it scanned and found a fair few infections (second log posted)RSIT will not scan, get the following error message when I try:Line -1:Error: Error parsing function call.I think I have a rootkit infection (TDSS I think is rootkit related)Sorry I can't post any diagnostic info (HJT will run but is clean ) all I can post is the mbam logs:Malwarebytes' Anti-Malware 1.31Database version: 1520Windows 5.1.2600 Service Pack 321/12/2008 03:15:39mbam-log-2008-12-21 (03-15-36).txtScan type: Quick ScanObjects scanned: 15662Time elapsed: 6 minute(s), 54 second(s)Memory Processes Infected: 0Memory Modules Infected: 3Registry Keys Infected: 11Registry Values Infected: 2Registry Data Items Infected: 2Folders Infected: 0Files Infected: 7Memory Processes Infected:(No malicious items detected)Memory Modules Infected:C:WINDOWSsystem32ljJAQGyW.dll (Trojan.Vundo.H) -> No action taken.C:WINDOWSsystem32tyshb36rfjdf.dll (Trojan.Fakealert) -> No action taken.C:WINDOWSsyste... Read more

A:Trojan.Vundo/Trojan.TDSS/FakeAlert/Zlob/VirusRemover2008

~Sorry for Bump~ (I don't mind being pushed back, but you should know this)I got further detections of TDSS (I thought it may have dissapeared because no symptoms were shown) so I ran SDFix in safe mode and it found the rootkit and removed it, RSIT now runs. I think my computer is ok now. Here are the logs:SDFix: Version 1.240 Run by Jat on 21/12/2008 at 13:12Microsoft Windows XP [Version 5.1.2600]Running From: C:\SDFixChecking Services :Name : TDSSserv.sysPath :\systemroot\system32\drivers\TDSSmfdc.sys TDSSserv.sys - DeletedRestoring Default Security ValuesRestoring Default Hosts FileRebootingChecking Files : Trojan Files Found:C:\windows\system32\drivers\TDSSmfdc.sys - DeletedC:\windows\system32\TDSSnirj.dat - DeletedC:\WINDOWS\SYSTEM32\TDSSNIRJ.dat - DeletedLogfile of random's system information tool 1.05 (written by random/random)Run by Jat at 2008-12-21 13:34:47Microsoft Windows XP Home Edition Service Pack 3System drive C: has 12 GB (31%) free of 38 GBTotal RAM: 894 MB (46% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 13:34:55, on 21/12/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\windows\System32\smss.exeC:\windows\system32\winlogon.exeC:\windows\system32\services.exeC:\windows\system32\lsass.exeC:\windows\system32\Ati2evxx... Read more

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