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mp4 file corruption

Q: mp4 file corruption

I have windows 7 Home Edition 64 bit with Media Center, etc. Lately I have been converting some videos to h.264 mp4 and noticed something strange. Some of my mp4 files that played fine previously suddenly stopped playing. After checking things out I
noticed that the ones that stopped playing have recent modified dates and are all over 4GB. I think some background process is adding metadata of some kind and corrupting the ones over 4GB. The modified dates seems to be like every 20-30 minutes
one file to the next. The mp4 files below 4GB are still fine (even though they have more recent modified dates). The ones over 4GB are all trash now. I did recently back these up and move them to a new folder watched by media center. I also may have played
them in media player. Anybody know of any process that automatically modifies mp4 files?

Preferred Solution: mp4 file corruption

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: mp4 file corruption

I figured out how to repair the video files. Figured I'd post in case this happens to someone else
1. using a hex editor Find the "Xtra" atom (search for characters Xtra). Move to 4 bytes before this to get size of this atom and mark the Starting CUT Position. I see 00 00 00 A3 which in decimal is 163. We have to remove the 163 byte Xtra atom which includes
the 4 byte size before it's 4 byte Xtra name. So from Starting CUT Postion move out to the byte just before the 4 bytes size before the "mdat" atom. For large files the size before the mdat atom will be 00 00 00 01 becuase it's size is over 4GB. This marks
the ending CUT POSTION. If you count all the bytes you are about to cut, this should amount to 163 the size of the Xtra atom.

Within the Xtra atom we can see the following attributes that where added by windows thus corrupting the file.
2. Next we need to correct the size of the parent udta atom. Look at the 4 bytes before the udta atom. I see (00 00 01 03) hex which in decimal is 259. Subtract the size of the Xtra atom we just removed 163 giving 96 (00 00 00 60) hex . Paste the 60 hex
in the 4 bytes before the udta atom.
3. Finally we need to correct the size of the parent moov atom. The 4 bytes before the moov atom are (00 AF E4 1B) hex which is 11527195.
11527195 - 163 = 11527032 (00 AF E3 78)
I still don't know what wrote the Xtra atom but I assume what ever wrote it used windows API's to write the WM attributes and corrupt the mp4 file. From now on I will try to set my mp4 files as read only.

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I'm having a problem with a very long (125+ page) and extremely crucial Office 2007 Word document. Two strange things have started happening: First, when I try to close the file I get an error message that says: “Cannot close file. File is open in another location” (which, of course, it isn’t). In order to close the file, I have to do a “Save-as” and rename the file. However, when I open the newly created file, it only opens up as a "read-only" document which can't be saved or edited. To make matters worse, when I close the new file and reopen it, the new file becomes read-only as well. And on and on ad infinitum with every new file created from the original file!!!

When I check Properties for both the old and new files, “Read-Only” is not checked, so I'm really stumped. I've tried every method I know to correct both the File Open in Another Location and the Read-Only problems. I tried going to Task Manager to see if either the original file or the new file was actually running in another program, which they were not. I went into Event Viewer to see if there was any error in Microsoft Office, and I couldn’t find one (although, I’m not really sure how to find this exact kind of error). I tried to reopen both files from Windows Explorer, which didn’t help. I tried shutting down and rebooting which didn’t help. I even tried copying the contents of the new file and creating a newer file with a different... Read more

A:File Corruption: 'File Open in Other Location' + 'Read-Only'

It would be an interesting experiment to save the file as an RTF (Rich Text File), rename it, and then open it for editing in Word and see if the same problems happen.

The reason it would be interesting is, when you save Office files as Office files, they're written with Visual Basic code. VBA code is used in lots of applications and it affects "system" features like your ability to edit and save.

So, save the doc as a "Save As..." and in the white box at the bottom, click it, and a list will show up with the various other formats you can save as. RTF does not contain Visual Basic or VBA code.

RTF keeps formatting information, though special indents and numbering systems may look a little funny afterward.

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Hello...When I ran Avast's boot time scan it came up with"lame_mod.exe Error 42125 (zip archive is corrupted)"...Im not really sure what this is, nor am i proficient enough with my computer (yet), to diagnose the issue...Any help would be greatly appreciated..I apologize if this post is a repeat..

GMER - http://www.gmer.net
Rootkit scan 2011-11-17 16:28:20
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 Maxtor_6Y080L0 rev.YAR41BW0
Running: giotemz1.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\kfddipow.sys
---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwAddBootEntry [0xF05EF374]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwAllocateVirtualMemory [0xF06562B8]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwClose [0xF0613829]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwCreateEvent [0xF05F1996]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwCreateEventPair [0xF05F19EE]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwCreateIoCompletion [0xF05F1B04]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast! Virtualization Driver/AVAST Software) ZwCreateKey [0xF06131DD]
SSDT \SystemRoot\System32\Drivers\aswSnx.SYS (avast!... Read more

A:zip file corruption

Hiya and welcome to Tech Support Guy

P2P Warning!
IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.


Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. You may continue to use P2P sharing at your own risk; however, please keep in mind that this practice may be the source of your current malware infestation

I'd like you to read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

Cyber Education Letter
File sharing infects 500,000 computers

I would recommend that you uninstall the above, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

If you decide to keep the program in spite of the risks involved, do not use it until I have finished cleaning your computer and have given you the all clear.

Now that's out of the way, lets get started

I see you have Malwarebytes' Anti-Malware already installed. Can you update it and run a scan.

Also, can you run these:

Download and scan with SUPERAntiSpyware Free for Home Users
Doub... Read more

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Windows Vista Home Premium

I have an external hard drive (just over a year old). It's a WD MyBook. I have it hooked up by eSata 3. It is 1.5tb in size. FAT32 format.

A folder on my drive that had a bunch of video files in it started showing up as about 4 or 6 folders that were named really oddly (a bunch of symbols and underscores and asian characters and lines). At first I thought it might have something to do with a loose ethernet cable or be the fault of the media center thing I was viewing the stuff over (so, the media center viewed the shared files over the network). That was ehh, maybe 2 weeks ago when I noticed it.

Last night I finally decided to see what the flippity was goin' on, and lo-and-behold, they were actually named all that weird stuff. The folder ("From Michael") was obviously corrupted. I used "chkdsk /f" or "chkdsk /r" (I can't remember which of the two it was). It told me I had some problems and if I wanted to turn the folders into a file. I said yes. The folder "From Michael" had no folders in it originally (only files), so this sounded appropriate. Boom! 32kb "From Michael" file now exists.

There was another location on the disk that had problems, but that one isn't important at all.

On the root of the drive (M:\) there are the 2 FOUND.000 and FOUND.001 folders. Hidden and such. FOUND.000 has a file in it named "FILE0000.CHK" dated to 6/3/2010. I probably don'... Read more

A:File Corruption Help

I believe that FOUND files originate from chkdsk operations or system operations where something has gone wrong with ability to move/save data files to the appropriate location.

My experience is that these files cannot be converted to anything useful...I just delete mine and move on.

Regarding the only chkdsk log that I am aware of...you should be able to find it by going to Event Viewer, Application tab...looking at the items under Winlogon as Source, Event ID 1001.


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A little long post, but I try to be detailed.

Okay, lately I have been getting a lot of corruption errors.
I get error messages all the time about file corruption. When I am installing games, game updates, even when installing XP I got error messages. It usually says something along the lines of "XXX File is not the same as source file" or just a simple "XXX is corrupt" Or some Stop 0x0 message after a random reboot. It happens when I try to install agmes, and often get file errors when tryin to play games (that's all I really do on this comp, but it isn't game specific).

Here is the error message in my events log, that was when I installed XP after a format 7 days ago.

Event Type: Error
Event Source: Setup
Event Category: None
Event ID: 60055
Date: 5/2/2003
Time: 12:42:28 AM
User: N/A
Computer: PRIMARY
Windows Setup encountered non-fatal errors during installation. Please check the setuperr.log found in your Windows directory for more information.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Here are the content of my setuperr.log

Exception calling handler routine for commapps.
Handler address is 0x5f0320ad
Function = 0x7
Param1=0x0 Param2=0x10d48e8
Exception Type=0xc0000005 Addr=0x766accfb


Setup was unable to build the list of files to copy
for "Phone Dialer." The specific error code is 0x57.
Setup will continue but the component may not fun... Read more

A:File corruption

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Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/439420/can-only-boot-in-safe-mode/ - Hamluis.
I did this and now it said that it found corrupt files but was unable to fix some of them. Details are included in the cbs.log any suggestions as to what I should do next.

A:File Corruption

Hi missmandi82, and welcome to Bleeping Computer.
It would help if you were to provide an explanation of what is or isn't happening.  It would also help to know the make and model of this computer.
I'm guessing that you ran sfc /scannow since you reported having corrupt file of which some couldn't be fixed.  If you still have the log for this scan it would help if you were to post it here.

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My computer recently has started not letting me open certain files, whether on my hard drive/desktop, or on a portable hard drive plugged in via USB.  Sometimes it's jpg's, sometimes it is .doc, .xls files, .pdf etc....
If it is a photo, it doesn't give a thumbnail preview, and gives me the message: "Windows photo viewer cannot open this picture because the file appears to be damaged, corrupted, or is too large".  If it's a PDF, or a doc, it says it is an "unsupported file type" or the file has been damaged.  If it's a .DOC or .XLS it will try to open some document converter and then can't open.  I guess it's not a drive issue (hardware) because it started happening on both the c drive and the external drive at the same time.
Please let me know what to do.  Thank you very much in advance for your help.

A:Need some help with file corruption

I'm not seeing any malware on the machine that could account for this,Take a look here:http://www.sevenforums.com/tutorials/12196-open-change-default-program.htmlfor example, take a look at .pdf and tell me what the default program to open them is.

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I come to this subforum from the Malware forum.  My computer has been thoroughly examined by the experts there and we are confident that no malware is the issue here. Please help with the issue below!
My computer recently has started not letting me open certain files, whether on my hard drive/desktop, or on a portable hard drive plugged in via USB.  Sometimes it's jpg's, sometimes it is .doc, .xls files, .pdf etc....
In the case of a photo, it doesn't give a thumbnail preview when opening a folder, and when clicking to open, gives me the message: "Windows photo viewer cannot open this picture because the file appears to be damaged, corrupted, or is too large".  If it's a PDF, or a doc, it says it is an "unsupported file type" or the file has been damaged.  If it's a .DOC or .XLS it will try to open some document converter in those programs and then can't open it. It's not a drive issue (hardware) because it started happening on both the c drive and the external drives at the same time.

Again, this is occurring on multiple drives and it all started at once, so I don't think it's problems with any particular drive. Some directories are fine and do not exhibit the problem. (for instance, on the external drive, some folders containing images are fine, while others are not, even though the images in the ok directories may be larger than the ones where there are problems).  Also, it doesn't seem to be... Read more

A:Need some help with file corruption

There doesn't seem to be an attachment button in this forum.... so I can't show the screenshots.  Any suggestions?

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My Dad's computer has been acting funny lately. First thing is, the scanner is not working and an error message keeps showing up that the usb ports are not turned on. They are enabled in the bios with no previous problems. Connections are secure, no cracks in the cable, and the bios still says usb is enabled. Second, the power went out twice on the computer during some lightning strikes without adequate surge protection. The inside of the computer seems to be fine, but ther seems to be alot of sudden file corruption. Will wiping the hard drive clean, and reinstalling help this? Or perhaps the scanner or the usb cable can be looked at? Please help....

A:usb and file corruption

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I have had some probs with my PC, with some malware.

Whilst it seems as if I have all the files on one hard disk intact, they appear not to be usable.

The text below shows the content of a text file titled

"We have now handled your order - Upgrade to 08.txt"
The file name appears perfectly in Explorer, but when I open the text file in Notepad, this is what I see.

躥쓻ꃧ◎㷝⁗萡跻珔ݔ첗罔쐧媳賽㱃梴㘿ৄힵ寇궘릍圵◠�㮷�鮥埦ꤵ㙰Ίၛ嗈鍠꼺於㉭ῢ〿㏁銯삆ﯶ묰ŷ鵐⅖멝뀖ᾎ첬咝솰吚稠旵᪕廕굿溗䐭䎚篭决ҥ던慪嫬풌柟ቇ뇮喇뿛萦䪲욻�뎃愝荑弱䫐`垲⾛ꙫ鏙錎뽻㵓汱餾ꂊ藪곸足ᩃ⵬�⑁澴镺ꙥ淑튪笆햷䈻ˍ䟳夬࣑ꨈ뗂ᒊ넋 讻운狼&... Read more

A:File corruption

Hello Colin and welcome to the forums

First of all we need to make sure that there is no malware left on your system:

1. Download and install Malwarebytes Anti-Malware and run a full scan:

Download MalwareBytes'

Attach the log with your next post
2. Download and run DDS:

Download DDS

This will then open two text files (dds.txt and attach.txt) which you will need to upload with your next post.

Let me know how this goes, and upload all 3 text files with your next post please


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Hi everyone,I have an internal IDE hard drive that I have used as my storage / backup drive ...over the years. It has not been connected for several of those years now and I just took it out of storage I have finally gotten an External hard drive for storage and when I went and slaved my IDE hard drive to my present PC all my files are now corrupted. The version of office I am running now is 2007 and the files were created / saved back in 2005 using an earlier version of office ( most probably Office 2000 ). The files are visible in their various formats word. excel. jpeg etc. However when I click to open them they open corrupted. I have copied 2 of these corrupted files and tried the numerous software programs out there that "CLAIM" to be able to do various things. None have worked. I have also read many an article on file corruption and am not clear on the standard. Are corrupted files actually recoverable? One most recent method I just used is to copy the file and try to open it on another PC . Same thing. The jpeg images state " No preview available" and the word docs open with gibberish on that PC too. Being as clear as possible this is the history of the drive. Its a standard Seagate IDE 80GB hdd. It was used as my external hard drive on many machines over time. The drive itself is good with no issues ( having also run CHDSK). Its not filled to capacity either. Also there are many other files that are opening on the same drive. What could be done... Read more

A:File corruption

There's no particular reason why the files should be corrupt. It would need extreme circumstances for the HDD data to be damaged. Even moderate magnetic fields should not affect the drive encased in steel. The fact that the documents were made in older software versions should not affect the outcome.

The doc files will be mostly text. You could open some of them with Notepad to see the contents. There will be a lot of non-printing information together with a section of the actual text. The actual text may have some odd characters mixed in, for example where there is a new paragraph. If all text is garbled then you have serious corruption. If you have 10GB of files, you would need some form of automation to recover as many documents as possible (their unformatted text only).

Excel and jpeg are encoded files so you cannot do much with them if they are corrupted. Jpegs for example need the header. I've found jpegs particularly difficult to recover once deleted. If you have run out of recovery programs to try I can't see what else you could do. By recovery I don't mean "undelete", I mean programs that are designed to work with intact, specific format, corrupt files.

Hopefully someone else will have better ideas.

Edit: When looking for recovery programs, google strings like "repair xls" "repair word" "repair jpg" (all with no quotes).

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I am experiencing file corruption problems on my Win 2000 box. If I try and copy a zip file from one partition to another, the copy ends up as corrupted (CRC errors in winzip). This also occurs if I try to copy it to a seperate hard disk. Also, I have occaisionally found that files sitting on a drive that were OK have at some point become corrupted (without being copied or modified). Anyone know what's going on? I have already checked for viruses.

ASUS A7v M/b - 1007 BIOS (running at normal speed, not o/c'ed)
AMD 1ghz, 256mb RAM
VIA Apollo KT133 chipset
Integrated Promise ATA 100 HD Controller (V1.60 Build 25)
Windows 2000 Pro (all latest patches applied)

A:File corruption

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Hey guys,

I'm at my grandma's for christmas break and she's having troubles with her computer. I'm out of my league here so hopefully you guys can help me.

A couple of days ago an error would appear at start up stating that the Paging File Size was not turned on or was set too low. I looked on Microsoft's website and followed the steps on how to fix it, but it did not work. Now it keeps giving errors that certain windows temp files are corrupt. The corruption in MCE001f5 is preventing chkdsk from fixing the errors as it usually does when there's a file corruption. When the computer starts up, chkdsk is automatically canceled before it can start. Now to start the computer, you have to hit ctrl+alt+del whenever windows is trying to load, otherwise it just stays still and doesn't load. Also, this morning many files were missing and the wallpaper was changed.

Does anybody have any advice for me? I'm sure you will probably require further information from me as my description is pretty vague, but I'm not sure what all you need to know since I'm not very technologically gifted.

Thank you.

A:File Corruption

It sounds like she could have a fairly nasty infection. Which operating system is she using, and has she been downloading windows updates regularly?

I would advise you to follow our First Steps at Removing Malware . This process can get pretty in depth, especially depending on how bad the infection is. If they determine that you have a very bad infection, it may be quicker to just format the HD and restart fresh.

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Recently purchased a new computer, conroe 945g chipset worked ok for a week and then i downloaded a pdf from dvla site and now I keep getting a blue screen with "begin physical dump" written at the bottom, I ran recovery system and did what it calls scndsk and it said "this volume has one or more corrupted files", now it is coming up with a black screen saying " reboot and select proper boot device or insert boot media" and I think I have tried these and nothing seems to work.
Can anyone help
Many thanks

A:file corruption

Hi and welcome. Sounds like you might have to try a repair installation on Windows.

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I downloaded a program (popcorn time). But when i run it inorder to install it, it says (the setup file is corrupted. Please obtain new copy of the program.).
°I tried going to temp to replace its file with the original one, but i didn't even find its file!
°Also tried to reinstall the program from various browsers, didn't work.
Any suggestion?

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i uploaded audio recording files to google drive from lg v10 ( android phone )..now files cant be read.. seems to bi corrupted , still showing data space but .... please help

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I have a copy of my maths assignment (my most recent version...which is not backed up) that I have been unable to open. The error is:

The file cannot be opened because there are problems with the contents. Details: The name in the end tag of the element must match the element type in the start tag. Location: Part:/word/document.xml, Line: 2, Column: 12620.

Does anyone happen to know how to correct this error? I am working with Word 2010.

Many thanks!

A:file corruption?

To fix this problem would requires knowledge of XML, if you make a copy of the document and rename the extension to a .zip and open it you can see the .docx package contents. The document.xml is the file that needs to be edited, it is located in the word folder. If your not able to edit this yourself, attach the document to a post and i will have a look at it for you, alternatively you can send me a PM and i will give you an email address to send the document to for myself to have a look at, either way.

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I have Vista system and picked up a file named AVGRSSTX.DLL (doesn't actually show up in caps) that seems to be in almost every start up system file. The error message suggests that avgrsstx.dll may be a renamed file of some sort. I have to click "OK" about 10 times to get into Firefox or IE. Can't seem to find this file to delete it. "Windows/system32/avgrsstx.dll" is how it is presented. A search suggest it is a "trojan/backdoor" virus of some sort but I have not been able to get rid of it. Any help? Please! thanks in advance...

A:File corruption

There have been similar reports in regards to avgrsstx.dll resulting in errors. They suggest uninstalling and then reinstalling AVG.The correct way to remove AVG 2011 is through its program folder via Start > All Programs or by using Add/Remove Programs or Programs and Features in Vista/Windows 7.An alternative way is to download and run the latest AVG installation file. When the AVG Installer windows appears choose the option to Remove and click Continue to allow the AVG 2011 uninstaller to run. Restart the computer when done.If the above does not work, you can download and use AVG's uninstall/cleanup utility (AVG Remover) provided in the AVG 2011+9.0+8.x Uninstall/Re-Install Instructions. After restarting and removing the folders, stop where instructed to Stop here if not re-installing.AVG Remover eliminates all the parts of your AVG installation from your computer, including registry items, installation files, user files, etc. AVG Remover is the last option to be used in case the AVG uninstall / repair installation process has failed repeatedly.Download Tools: AVG RemoverIf you still have difficulty uninstalling AVG, download and use Opswat AppRemover.IMPORTANT NOTE: Before removing your existing anti-virus, you should download and save the setup file for the anti-virus you are going to replace it with. You should the same if you are going to reinstall AVG. After doing that, disconnect from the Internet, uninstall your anti-virus, reboot and then install the replace... Read more

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I've been using a P2P program (100% legal. I pay for it!) I used to keep my computer on at nights so the files would download, but recently while I do this, I wake up and I see that the transfer stopped half way, and my internet doesn't work anymore... Untill I restart my compture and the internet is connecting again. What's causing this? Is it a file corruption or something?

A:File Corruption

oh, also, it's not a virus. I have 3 virus protecting programs... Norton, Mcafee and Trend Micro.

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Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/532316/iassdodllmui-file-corrupt;-which-do-i-replace/ - Hamluis.
Hi! I just want to ask if what can I do to my pc. Im getting crazy
So after I ran the findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.text" and click on the sfcdetails.text on the desktop. I found this file that says it cannot repair member file. I don't know what was the cause of this. Pls help me fix this thank you.
2016-02-03 21:50:38, Info                  CSI    0000029a [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-02-03 21:50:38, Info                  CSI    0000029c [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e... Read more

A:File Corruption

File corruption can just be a symptom of a larger problem.  Let's take a look at reflected system problems.
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 

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I have a copy of my thesis (my most recent version...not backed up of course) that I have been unable to open. The error is:

The file cannot be opened because there are problems with the contents. Details: The name in the end tag of the element must match the element type in the start tag. Location: Part:/word/document.xml, Line: 1262, Column: 124679.

Does anyone happen to know how to correct this error? I am working with Word 2010.

Many thanks!

A:File corruption?

Quote: Originally Posted by HydroHoney

I have a copy of my thesis (my most recent version...not backed up of course) that I have been unable to open. The error is:

The file cannot be opened because there are problems with the contents. Details: The name in the end tag of the element must match the element type in the start tag. Location: Part:/word/document.xml, Line: 1262, Column: 124679.

Does anyone happen to know how to correct this error? I am working with Word 2010.

Many thanks!

If word (I assume) is set up to auto save there is another copy. I am not an office guru so you may be best served googling restoring from auto save

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This problem seemed to originally occur after a bsod and a consequent shut down, but I am experiencing multiple issues with corruption on a daily basis now. The second time it occurred was during an installation, during which some files became corrupted and I had to redownload the files. The third time occurred earlier today when attempting to run a game. Windows notified me that it had issues opening up a GFWL profile due to it being corrupted. Prior to this occuring I had no issues using GFWL, and also had a clean shutdown. The last time it occurred happened not even an hour after running chkdsk for the previous issue. I downloaded and installed a program. The Windows notification popped up regarding the corrupted files in the installation directory, and I ran fsutil to confirm that the drive was dirty. Each time I have run chkdsk at startup to fix the errors, and each time upon reboot chkdsk and fsutil state that the drive is clean upon boot. At this point im not even sure why it keeps happening. The only logical answer I can come to is the drive is failing, which is entirely possible since the drive is about 5 years old now (Seagate ST31000528AS). Normally i'd just run chkdsk again to fix the issue, but since the corruption happened twice today, and back to back, my next move will be to format the drive and try re-installing windows. Im not sure if this will fix the issue, but I would like some input regarding this so I know if I should replace the drive, or if it is an i... Read more

A:Random file corruption - Win 7 32-bit

Upload your .dmp file(s) using this tutorial

Blue Screen of Death (BSOD) Posting Instructions

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I have recently installed a copy of Windows 7 home premium 32 bit and it has been nothing but a headache since I got it.

The biggest issue that is absolutely killing my computer has to do with file downloads. When I download a program, installer, zip file, etc, the file gets corrupted at some point during the transfer making it unusable. I do not believe this is a problem with my network, as I have a linux computer and my roommate has a Windows 7 computer as well, and neither have this problem. I never once had this issue while I was running Windows XP. Here are the installers that either fail to launch, or give me a file corrupted error message when I try to install them: gmax, pidgin, openoffice 3.1, Microsoft Expression studio, Adoble Flash player 10, Mozilla Firefox, Steam and more.

I have connected my computer directly to my modem and I am still experiencing these issues. Can anyone provide any kind of insight to what would cause this and what could fix it?

A:File Corruption issues

Antivirus and/or firewall. Completely uninstall and do not just disable. Test.

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Can anyone help me?
I have an HP nx9420 that was running windows xp. I wanted to wipe the slate clean and start again as I kept getting various messages so I was advised to use the internal HP recovery manager to rebuild to out of the box settings.
But..I have encountered a corrupt registry file sym_u3.sys (not sure this is the only one!) and don't know what to do as obviously now I do not have a working laptop as it has not completed the operating system rebuild. It comes up with "setup failed. I have also encountered a message which states that Windows XP setup did not find any hard disks installed?
How do I get XP rebuilt on this machine?? Is there an external boot CD I need to get or something I can copy to a disc?
Any help much appreciated. I've tried HP but no use there!

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Okay, i'm lost. Lets get that out in the open to start with. I'm running a AMD Athlon XP2000+ with 512MB DDR RAM and a 100GB IDE harddisk with an 8Mb buffer on windows XP (i haven't installed SP2)
Last night i had my pc playing running windows media player and i left the room to get a drink. When i came back, my pc had restarted itself and was at the profile login screen and i clicked on my profile to log in and i got a message about the user profile being corrupt and that i would be loaded on a guest profile. No problem I thought as I can access all my files and transfer them over to another profile. that's done and i succedded in creating a new profile and i transferred the files back across. I then shut my pc down to let it finish configuring DAP into my browser and started it back up, whereupon chkdsk decided to run. It spent 20 mins doing something (i honestly have no idea what) and when it finished when i went to load my new profile the standard wallpaper had gone as had all the others in the set desktop background option. All my music files had dissapeared and to top it all off system restore won't load from the start menu........I would try using a system repair disk, however it is at my parents house and they are on holiday (i'm at university). Also this is the second time in under two months that something has gone badly wrong with this pc as about a month and a half ago it stopped booting up windows and we had to format the harddrive and reinstall windows as it ... Read more

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Using the sfc command, I found some corrupted windows files but it was unable to repair them... Is there any way I can repair the files without having to reset or refresh my computer and lose everything I installed?

I found something called DISM, but when I used it, it said unable to find source files or something... I found my recover partitions, but they don't have drive letters. Anything I can do? Please please help...

I have a Toshiba Qosmio X870-BT3G23 laptop

A:File Corruption Problem...

Use it in administrator command prompt.

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I was just wondering, is there a significant chance of file corruption when copying files between two different places? (Such as, flash drive and hard drive, hard drive to other internal hard drive, hard drive to external hard drive, across home network, etc.) I tend to randomly open some of the files I transfer, just to make sure that they're not corrupted. Am I being paranoid?

A:File transfer corruption?

Hey. No, not really. Transfers should always be well unless there is faulty hardware or drivers in action. If there were, you'd be getting bsods and you'd know. If the machine(s) appear(s) to function well, there is very little chance of file corruption while copy/pasting.

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Been having problems running programs, getting failed to read data errors etc. Have a feeling something is modifying my files, or something of the like, just looking for some help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:27:56 AM, on 6/7/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Intel\AMT\atchksrv.exeC:\WINDOWS\system32\CTsvcCDA.exeC:\Program Files\Intel\AMT\LMS.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\PnkBstrA.exeC:\WINDOWS\system32\wdfmgr.exeC:\Program Files\Intel\AMT\UNS.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exeC:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exeC:&#... Read more

A:File Corruption / Modification

Welcome to the BleepingComputer Forums. Since it has been a few days, please post a new HijackThis log. Thank you for your patience.If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

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Weird is as Weird Does.  Windows 7 Professional 64-Bit, Dell Alienware.  The other day my system decided to lose the Windows .zip file association.  It's like the association for Windows Zip files are gone.  I tried re-associating the files to .zip, but the Windows Zip is gone, it's like it doesn't exist on the Windows OS.  Any ideas?

A:.ZIP File Association Corruption

Try this fix: ZIP Fix
Save the .reg file to your desktop. Double-click it to merge it to the registry.Restart the computer.If the fix only opens as a text file (in Notepad), right-click the file (before opening it) and select Open With > Choose Program... Then, select the Registry Editor.If the Registry Editor is not in the list, browse to C:\WINDOWS and select regedit.

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I am using some imaging software (Acronis True Image) which from time to time finds itself unable to read the opening sectors of both of my external USB drives, declaring them to be unpartitioned (not true) and containing no recognizable file system (not true--NTFS). Both drives check out fine with CHKDSK and Disk Management confirms they are healthy. I can recover from this problem by using the system file checker and rebooting, following which True Image can again read the disks correctly, but not for long, because the problem is back again within a day or so. Acronis Support is pretty clueless on this.
The reason I'm bringing this up in this forum is that I assume what sfc /scannow is doing is replacing some system file which is corrupt. Is there any way I can find out which file it is and why it keeps getting corrupted? There must be a conflict somewhere but I have no idea what it is, so any general ideas would be a help.

A:System file corruption

SFC operations are logged here: %windir%\logs\cbs\cbs.log

Are you quite sure it's not just the reboot that's temporarily "fixing" Acronis? In other words, if you reboot without running SFC first, does that help?

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Okay I had a .txt file that had all my passwords and usernames in it and I use Notepad++. I tried opening it to login to one of my Google accounts and found it's smeared in "NULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULLNULL", it doesn't display anything in any other program.

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Hey everyone,
I have been having problems with Windows Vista for a couple of weeks and I have tried many solutions to the problem so I have come to you for help!

My family used the computer with Windows Vista as the operating system and an error window appeared stating that there was a problem with the macromedia flash player.
Then when they tried to use the computer again it wouldn't start and came up with 2 options
1. start windows with 'startup repair'
2. start windows normally

Then when you select Windows Startup Repair it scans then says
'startup repair cannot repair this computer automatically'

So therefore we cannot use the computer which is annoying as we have to use a slow old laptop to access the internet

We have tried a system restore however that fails as well
and the computer (ACER) came with vista installed and without an installation CD/DVD

any ideas?

A:vista file corruption?

hi did you make a backup disc or as i imagine the system repair is looking for it to effect repair it might be worth checking acers support site for the user manual which should have info about how to access the recovery partition usually f8 which you keep tapping as your comp boots up one other option maybe borrowin a disc to run repair

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Well, short version of what is wrong: Whenever I try to load safe made, it'll run down the .sys's and stop on mup.sys, then go no further. I'm using WinXP.

Long story: I been plagued by a few tough to kill trojans and the like when, all of a sudden, during the repairing instructions suggested by another board in this forum, the computer started to develope massive processing lag (ontop of the usual glitches that is probably hardware related). Eventually, about the third safe mode in the instructions, the mup.sys pause occured. I have the WinXP CD and would rather avoid a reformat, but will if it's possible to save personal files (by making backups).

Computer is a handful of years old and was windows 98 until upgraded to XP.

Any help appreciated,

A:System File Corruption?

I would suggest getting on a computer that has a printer and do a Google Search for MUP>SYS. There are a lot of finds take a look and see if you can find a solution you will be able to follow. From what I gather it is just copying a new uncorrupt file over the old one, but getting to do it is the task and I honestly do not know if I could explain it easily to you.

The reason for the printer is to print out the solutions that you think will help.

Have a good day.

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I have a file corruption problem using Excel2007.
The problem occurs when a spreadsheet, that was created and stored on the desktop, is opened on the laptop, using a wi-fi network. An error message was displayed stating that because part of the file is unreadable it was impossible to open it. A repair option was offered, when this was taken another message appears stating that the repair had been carried out, but, the spreadsheet was completely blank. There were no formulae, no data. The workbook originally contained 16 worksheets each with a label, 3 worksheets remained and they appeared in the form of a completely new worksheet.
I opened the file from a backup copy and exactly the same thing happened even though the file had been used from the hard disk several times after making the backup. I found a much earlier backup which was not corrupted and was able to update it. However, after being used for a few times, the error happened again.
As the structure of the workbook had been created over a period of years using several versions of Excel, I thought that perhaps this was the problem. Therefore, I rewrote the structure of the work book using Excel2007. The problem happened again.
I concluded that the problem arose either in the move from desktop to laptop or that there was a conflict of operating systems, the desktop uses XP while the laptop uses Vista. I have not yet found this problem with any other of the files using Excel nor with files using any other programme.
My s... Read more

A:Excel file corruption

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Good evening all,

I'll try to keep this brief.

2 AMD FX series cpus. Both installed with usb boot media (windows 8.1 Pro).

Both have 1tb Western digital drives. One is a brand new drive 1mo or less in age the other at least a few years old.

I did not image one system to the other, installed from a fresh usb drive recently purchased.

I have corruptions when running sfc /scan now.

On the older computer i had to totally re-install and today the boot looping issues occured again. Computer powers up boot cycles until it says startup has failed and i must recover the system.

This is not a major deal as i did a restore, but its getting old FAST. the other system is also running sluggish. small tasks like managing the file folder system or opening web browsing sessions seem to cause freezing.

Older cpu fx-8120 8gb ddr3 1600 new system specs fx-8320 8gb ddr3 1866.

These by no means are slow crap machines. Both seem to run like crap, boot speeds i'd assume should be much faster. i load a decent amount of software but a 5min boot time is a bit ridiculous for such a machine.

Please let me know if i can provide any further information.

A:File system corruption

You must have had a corrupted installation .iso. I would recommend to get a clean 8.1 .iso and start from scratch. Trying to troubleshoot these kinds of problems will be like herding flee. A reinstall will be the shortcut.

Create installation media for Windows 8.1 - Windows Help

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Hi there,
Trying to restore a 66gb .tib file but keep getting a 'file corrupted or invalid' error. How can one repair this type of files? any utilities out there?
Thanks a bunch

A:Arconis .tib file corruption

You may try to restore some particular data using "Explore Image" wizard. If you are able to explore the image you will be able to copy most of the data from it. Or you can try a utility called SpinRite. It bypasses the OS and works directly with the controller and is sometimes able to re-surrect/repair sectors that is otherwise deemed bad and dead. After such a repair you might be able to make a valid TIB image from the disk. Or you may check out this forum: http://www.wilderssecurity.com/search.php?searchid=2559841

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I might ramble a bit describing this problem so apologies in advance but this is a weird one...

I've had this PC for about 18-months and until about 6 months ago had no major issues. It is running Vista Home Premium 32-bit.

I have about 300GB of data files and do regular backups (mostly depending on how many pictures I've taken since the last backup) rotating through my USB hard drives and also backup photos (the most critical of my data) to DVD with Nero. About 6 months ago I noticed a handful of verify errors when I ran my USB drive backup (all previous backups had run clean) - double checked the setup for the backup software (Roxio) and realized a few system files had gotten included in the list so removed those. However, the next backup had even more verify errors so this was getting concerning.

Then last month I copied about 10GB of new vacation photos using my USB CF card reader to the HD. Did a DVD copy of these (sorry, I don't remember if the verify was successful). As I reviewed the photos on the DVD I found numerous corrupt images (both .JPG and .CR2 files). Went back and checked the HD - still some corrupt files though not as many. Then I went and checked the CF cards - when I looked on this PC some appeared corrupt BUT when I looked on another PC the files on the CF cards were all okay.

Back on my PC I copied the CF cards again - again corrupt copies on the HD, similar to first time but some different. Then I checked an older folder of photos and c... Read more

A:Vista File Corruption

One thing I have to ask which may sound too dumb to you,if so apologies! Do you use the "safely remove Hardware" before you disconnect any USB storage items? If not..you will get corruption of files, Vista is supposed to now be plug-&-play with these things now,however it can still corrupt things if not removed via 'safe remove'. XP is a different story...you absolutely do not have a choice,if you do not use "safe remove" you definitely will corrupt your files. There are some pitfalls too with transferring very large files..these are not specific and seem almost random.. occasionally I find I have to transfer less than 4 GB to some External drives at a time to avoid corruption. This does appears to only be specific to some types of Flash drives. I use several of these ranging from 2Gb to 16 Gb..and on one or two I can only safely transfer at amounts less than 4 Gb at a time until all files are done. I believe most of the new drives do not have this issue as long as they are genuine. Another thing to look for is any conflicts,malware etc.

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Whenever I Copy and then Paste a file in a new folder, everything works as it should.

However, whenever I use Cut and Paste or Drag and Drop, the resulting file is corrupt and cannot be opened.
In some instances, the corrupted file cannot even be deleted.
If I undo the move, the file is moved back to its original location, but it is still corrupt and cannot be opened.

And here is something really strange along the same lines:
I made a full backup of the data on my C drive using NTI Backup Now! v4.5) to a USB drive.
I loaded the same version of Windows XP on a new C Drive and restored just the data files to it.
The new drive will boot normally, but most of the data files are corrupt and cannot be viewed or even deleted.
However, if I place the original C drive back in the computer and then access the second drive, all the data files are back to normal.

Any help would be appreciated.


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Sometimes--and it's usually when I am working with large files--during the extraction process I encounter some type of corruption AFTER I have burned it to a disk and copied it back to the hard drive. What I do is, take a large file (usually compressed) and burn it to disk as a data file for future use so that I don't waste space and so that it is accessible for others. The problem is, when I load the disk and copy it back to my hard drive the file becomes corrupted. My question is as follows:Why is the file becoming corrupted?Am I burning it too fast?Is burning the file a bad idea all tohether?My other option is to transfer the file directly to my external, then plug it into the other computer and transfer it once again.I guess what I am asking is both Why the corruption and How to avoid it..

A:Avoiding file corruption.

There may be a lot of things - - You are burning too fast. Compressed files are very fragile, one byte is lost and whole decompression would have problem. So try to burn at a slow speed.- Also I have seen this happen if your hard disk has some file system error. File burns okay, but since file was read in a wrong way from hard disk, the burned file is corrupted. So do a chkdsk on your hard disks regularly or before you burn.- Use WinRAR which has an option of saving recovery data in the compressed files. This increases the size of the file a little, but in case of corruption you have a chance of recovering from these errors.- Some people also advise to create an ISO image and then burn the ISO image to disk, rather than just burning files straight to the cd/dvd. This reduces data loss problem during burning process (as they say).Well other remote possibilities I can think of are malfunctioning CD/DVD writer, low quality disks and cabling problems

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Win XP Pro SP2
At the start of the day, the PC had 512 MB DDR 400, 1 stick, double sided.

I inserted an additional double sided DDR 400 stick, different brand.

PC got to the Windows Splash screen and stayed there for multiple minutes. I turned the PC off & removed the "new" stick, but kept the old stick in. Boot gets to white on black that Windows did not complete loading; sorry for inconvenience; choices of safe mode; last known good; normal mode; et al.

None of the selections worked.

I changed the bios from default to user defined, set ram timing & ras to highest numbers; no improvement, so I set them back to "default".

Motherboard is Intel Desktop D865GLC.


A:Solved: possible file corruption

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Am using Microsoft Works 6 in Windows XP.

When saving a file it only keeps the first letter of the filename e.g. s in lieu of simon

Noticed when doing a file save as there is corruption which is highlighted. Removing the corruption & inserting a filename does not resolve problem.

Have uninstalled Works , cleaned Registry and reinstalled Works 6 with same result.

Have also done Scandisk .

Any thoughts .


A:XP Works 6 - corruption file name

I am not sure why but I would recommend a few things anyway:

1) Update Works v.6, there should be updates for it from the vendor's site
2) If the above fail, get Microsoft Office or OpenOffice

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Hey guys,

I'm having file corruption issues. I originally posted in the software thread thinking that it was a virus issue, but I've wiped and rewiped my drives and still seem to be having the problem.

My original post is here:

So basically, every time I reinstall windows, I end up getting corrupted system files and/or registry. Chkdsk runs and deletes a bunch of information and restores a bunch of orphaned files (even files that I deleted get restored).

This has happened to me on two separate Hard drives...one of them brand new.

The OS seems to run OK, with some lagging, but every time I reboot chkdsk runs and does the same thing, and I get a registry message "One of the files containing the system registry had to be recovered by use of a log or alternate copy. The recovery was successful"

My question is that if it was a virus, it should have been toast from the kill disks and reinstalls, but my problem keeps coming back. I've done a memtest and all three of my RAM chips checked out OK.

Could it be my motherboard or CPU that is corrupting files due to errors in data processing/transfers? I always thought that hardware failures would be obviously spectacular.

It is a little expensive to randomly start replacing components (its a home built system, been running just fine for 3 yrs up to this point).

A:File Corruption Problems

I thought I'd add that newly installed programs sometimes are immediately corrupted and I end up having to reinstall again before they will work.

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I have written a Delphi app that makes a file copy of a blank mdb database containing three empty tables, writes that copied file to another folder, and then populates the tables in the copied file with data. I have noticed an intermittent problem of both the original blank mdb file and its copy becoming corrupt. The message I receive when I try to open either of these files is: "Your Microsoft Access database or project contains a missing or broken
reference to the file 'dao2535.mdb' version 3.5."

I have searched in various forums for similar reported problems, and have found references to this same error message, but in each case the answer assumes that the problem has arisen due to dao operations on the mdb file after the file has been converted from an earlier version of Access and relates to a missing type library reference.

What I can't explain is why the original blank database becomes corrupt, given that it remains untouched apart from the fact that a copy is made of it. I'm using Delphi 5 on Windows XP Professional. Any help in explaining and preventing this problem will be much appreciated.



A:Access 97 mdb File corruption

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Hey Guys,

So I've got a serious problem. I'll start from the beginning. I have two hard drives, one for my OS and program files, and one for all my data files. About 3 months ago I disconnected my data hard drive in my computer, and I performed a clean installation of MS Windows Server 2003. I played around with that OS for about 2 months and then decided to switch back to MS Windows 2000 Pro, which is what I used before installing Windows Server 2003. So I backed up my files from my OS hard drive to my data hard drive and then I disconnected my data hard drive in my computer. I then performed a clean installation of Win 2k Pro. After I installed the OS I installed all of my hardware drivers and performed all available windows updates. Then I powered off my computer and reconnected my data hard drive. Ever since I have been having problems accessing files from my data hard drive. All of my data files are in the correct directory and are taking up space.

My problem is that when I open about 75% of my image files the file will open but no picture will be displayed. I've tried opening the picture files with different programs, the files always open but with no picture. I've also tried copying the image files to a different computer but I have the same problem opening the pictures on other computers.

I have a similiar problem opening video files. The file will open and sound will play but there is no image. I've installed the video codecs I need and I... Read more

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On a network with ME, 2000, and XP machines. All use either WordPerfect 9 or WordPerfect 11.

Recently, all of the WordPerfect files on our file server started displaying gibberish in the header, footer, and sometimes the body of the document. This problem doesn't affect the ME machine, but it does the 2000 and XP machines. There were 2 XP machines that didn't experience the problem, but all others did. As of today, one of the unaffected XP machines now exhibits the same issues as all the rest. Didn't do any updates or make any changes on that machine in the last week.

I contacted Corel support and they blamed it on Microsoft. Gave no details as to what it might be. Fought back and forth with them for 3 weeks. Nothing. I've uinstalled/reinstalled, installed both the older version and the newer version, tried to open files locally from Safemode, and updated the affected computers with the latest Windows updates. Same stuff.

Any ideas would be greatly appreciated.


A:WordPerfect file corruption?

Another wrinkle. All of the corrupted documents print just fine. No sign of any problems. It's just viewing them on screen that's the issue. And, when I uninstall Word Perfect and try to open a .wpd file with Microsoft Word, all of the content is there. No gibbersih. Just the minor formatting issues I would expect with using a different program.

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I recently had a crashed hard drive recovered and its data restored to a 300 GB LaCie Brick (Maxtor in a USB enclosure) provided by the data recovery service. I brought it home and while making a backup of the data, about 160 GB all at once, I encountered an error. I don't remember the exact wording of the error message, something about the source disk not being readable. I ran chkdsk and it reported Master File Table corruption.

The data recovery service says the LaCie drive checked out OK before releasing it to me, and suggests that my PC is causing the corruption. I have two other external USB/FW drives that are not exhibiting any problems; however, the same thing happened a couple of months ago with a 60 GB Western Digital ATA drive I extracted from an old PC and placed in a USB/Firewire enclosure. I was moving a big chunk of data from it and I kept getting CRC errors. Now that drive doesn't even appear in Windows Explorer. That drive is about 4 years old, though.

The original crashed HD was a Western Digital 250 GB USB/FW external. I had transported it in my checked baggage like I've done a dozen times before, well packed and protected, and when I got home from traveling and tried to read from it I could not. I don't know if it suffered some kind of physical shock, or if my PC crashed it, or if it was just its time to go. It was less than two years old. They had to open it up in a clean room to recover the data.

The data recovery service will resto... Read more

A:Master File Table corruption

I'd let the service restore it to a new disk first, I can't imagine how your system would be causing an external disk to fail...

Yes, I'd just format the drive and see what it says. I'd also do the full format, not the quick format, which will at least attempt to write every sector.

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