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Windows Defender Offline Removed Root kit now Windows wont load

Q: Windows Defender Offline Removed Root kit now Windows wont load

I was Running Windows Security Defender it said i had a Root Kit Virus and needed to download Windows Defender offline so i did
ran it it fourd 2 so i removed them and it restarted and now while loading Windows it flashes blue screen and restarts i dont have a boot disk and i really need help

RELEVANCY SCORE 200
Preferred Solution: Windows Defender Offline Removed Root kit now Windows wont load

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows Defender Offline Removed Root kit now Windows wont load

G'day Kevier, and   to BC.
What operating system are you running?
How are you communicating with us now?

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RELEVANCY SCORE 157.2

I was Running Windows Security Defender it said i had a Root Kit Virus and needed to download Windows Defender offline so i did
ran it it foud 2 so i removed them and it restarted and now while loading Windows it flashes blue screen and restarts i dont have a boot disk and i really need help
 

A:Windows Defender Offline Removed Root kit now Windows wont load

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RELEVANCY SCORE 94.4

hp g6-1b50us Win 7 x64
 
My girlfriend's laptop had a nasty virus that would make it reboot randomly.  The longer it was on, the more frequent the rebooting would become until it just rebooted after the user password was input.
 
I wasn't able to run any antivirus scanners in Windows (even safemode would reboot), so after doing some checking, I saw that Windows Defender Offline could search for viruses through the entire boot process.  I installed it on a flash drive and ran it.  It detected Trojan:DOS/Alureon.H and asked if I wanted to fix it.  Well, duh... YES!  After running the fix, the laptop rebooted and as soon as the Windows logo shows up, it reboots again (and again and again - ∞).
 
I was able to grab a FRST log and it is attached.  I asked her and she was ok with me reinstalling windows, but she wants to keep her HP garbage that came with it.  I'm not sure how to do that (if it's even possible) and I also noticed that even if I reinstall windows, whatever's affecting the MBR will probably still be there.
 
If someone can help me get this laptop back up and running, I will truly be in your debt.
 
Thank you.

A:I removed Trojan:DOS/Alureon.H with Windows Defender Offline and no Win 7 now

Hello Infectafated I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the sa... Read more

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RELEVANCY SCORE 94.4

I've downloaded Windows Defender Offline and booted my XP PC with it twice, but it hasn't rid me of Virus:DOS/Rovnix.W
 
The last time I tried it, I saw this:
 
Error code 0x800704ec This program is blocked by group policy.
 
I can't tell if the message is referring to the virus or to Windows Defender Offline.  And although the "Remove" option appeared to clear it up, I ran Microsoft Security Essentials, which found Virus:DOS/Rovnix.W again, as it always does with a full scan.
 
I found nothing regarding Windows Defender Offline in my registry, but I didn't look everywhere.
 
I have also run Malwarebytes Anti-Malware, and two downloads from Kaspersky.  Nothing has worked.
 
My goal now is to proceed through a step-by-step process of the type that I've seen here many times in my research.  I would greatly appreciate any help!  And let me know if I'm going about this correctly or incorrectly, please.
 
Thanks!
 
SonnyCancun

A:Rovnix.W virus not being removed by Windows Defender Offline

Assuming that you have access to a working PC, one option would be to download the no charge Norton bootable recovery tool

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RELEVANCY SCORE 93.6

Hi there, first time posting here.
 
I recently helped my father-in-law remove a trojan named alureon using Windows Defender Offline. Immediately after it was removed, Windows 7 would blue screen on the OS load screen and crash.
 
Two questions:
 
1) Is the trojan successfully removed from the PC? Using Microsoft Security Essentials scan in Windows Defender Offline indicated a clean computer, but now it won't boot so I'm not sure.
 
2) How can I fix this issue and get it to boot up?
 
Thanks.

A:Removed Trojan Alureon with Windows Defender Offline and now OS won't boot

Just realized I posted this into the wrong forum. Sorry.

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RELEVANCY SCORE 93.6

Hi there, first time posting here.
 
I recently helped my father-in-law remove a trojan named alureon using Windows Defender Offline. Immediately after it was removed, Windows 7 would blue screen on the OS load screen and crash.
 
Two questions:
 
1) Is the trojan successfully removed from the PC? Using Microsoft Security Essentials scan in Windows Defender Offline indicated a clean computer, but now it won't boot so I'm not sure.
 
2) How can I fix this issue and get it to boot up?
 
Thanks.

A:Removed Trojan Alureon with Windows Defender Offline and now OS won't boot

I'll report this topic to appropriate helpers.
Hold on there....

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RELEVANCY SCORE 93.6

Hello, this morning I learned a laptop we'd just recently bought used (but we haven't used it at all yet) has had the Trojan Alureon on it. I did what MS Security Essentials asked me to do and made a bootable Windows Defender Offline disc and removed it. Since then, every attempt to boot the PC has it blue screen for a split second then restart. The computer will not boot. Windows Startup Repair says it cannot repair my computer automatically, so I'm at a loss here.
 
I've read up on the web about some cases like this, but I'm still a little lost on what to do.
 
I've read a little bit on this topic here, on this very forum, and I'm wondering if it's even possible to fix my laptop now. Do I need to get FRST logs, as far as I can tell I can't get to the desktop to run FRST, what next? Any help would be appreciated, thanks!
 
Of course, the thread name is the same as that guy's title because he put the problem into words perfectly, so I figured it'd be best to use a similar one.

A:Removed Trojan Alureon with Windows Defender Offline and now PC won't boot

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.  Which windows version is running? Also tell us, if it is 32- or 64bit.

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RELEVANCY SCORE 93.6

Mod Edit: Moved to proper forum ~~ boopme
 
Hello,
 
First off I'd like to thank all of you assisting.  Your seemingly altruistic efforts are greatly appreciated!
 
As the topic title suggests, after removing tht FBI monypak virus, my system will not boot, it gets to a white screen and that's it.  As far as safe mode, the only mode I can get into is safe mode with command prompt; any other choice "safe mode with networking, etc the desktop loads and then immediately logs off and restarts.  I downloaded and ran FRST.exe; here is the log file:
 
FYI..FRST was run from safe mode and not recovery console.  Don't know if that matters
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 13-03-2013 (ATTENTION: FRST version is 21 days old)
Ran by Dean at 03-04-2013 17:43:54
Running from G:\
  Service Pack 1 (X64) OS Language: English(US)
Attention: Could not load system hive.
The operation completed successfully.
ATTENTION:=====> THE TOOL IS NOT RUN FROM RECOVERY ENVIRONMENT AND WILL NOT FUNCTION PROPERLY.

==================== One Month Created Files and Folders ========
2013-04-03 17:43 - 2013-04-03 17:43 - 00000000 ____D C:\FRST
2013-04-03 11:34 - 2013-04-03 11:34 - 00000000 ____D C:\Windows\Microsoft Antimalware
2013-04-03 09:32 - 2013-04-03 17:39 - 00000004 ____A C:\Users\Dean\AppData\Roaming\skype.ini
2013-03-14 03:08 - 2013-03-14 03:08 - 14317568 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msh... Read more

A:Win 7, Got moneypak virus, removed with windows defender offline, now cant boot

update:
 
Tried running frst.exe from the recovery console and recieved the following, "the subsystem needed to support the image type is not present."  Same error if I attempt to run superantivirus from the recovery console.
 
Thanks

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RELEVANCY SCORE 92.4

This was posted in the win 7 forum, but It was suggested to me to move it here,,,sorry for re post

windows 7 black screen w/ cursor after monypak removal
Hello Forum,

Thank you for such a great resource. Just a little about myself. I repair computers for several companies in my town and have always been quite successful with virus removal, even with the monypak. However, the last two windows 7 PC's that I've attempted this on, I've received the same results; black screen with blinking cursor. So apparently there is a new variant of this virus that when removed also removes necessary files windows requires to boot properly.

Does anyone have experience fixing this? I'd be very thankful to find a fix for this as I know it will now be the norm for windows 7 and monypak.

The virus was removed by windows defender offline on both occasions.

Thanks in advance for any assistance

Stivey
Thanks again!

Stivey
 

A:Removed monypak w/windows defender offline now black screen w/ cursor

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RELEVANCY SCORE 92.4

Hello!
 
I ran Windows Defender Offline on my firend's Windows XP machine and it removed a couple of viruses (including alureon.a) but when I tried to reboot all I get is a flashing cursor in the top left corner.
 
From what I have read it looks like it has created an issue in the MBR but I am not skilled, nor confident enough to fix it.
 
I have seen others with similar issues on here but I am afraid that their solutions were personalized enough that I was not able to duplicate the repairs suggested.
 
Thanks!

A:Windows Defender Offline Removed alureon.a - No Boot, Flashing Cursor

Hello and welcome to BleepingComputer. I am The Dark Knight and will be assisting you. Please ask questions if anything is unclear.  Please try the following. You will need a USB drive.Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the Desktop of your clean computer.Insert your USB drive.Press Start > My Computer > right click your USB drive > choose Format > Quick format.Double click the unetbootin-xpud-windows-387.exe that you just downloaded.Press Run then OK.It will install a little bootable OS on your USB.After it has completed do not choose to reboot the clean computer simply close the installer.Remove the USB and insert it in the sick computer.Boot the Sick computer.Press F12 and choose to boot from the USB.Follow the prompts.A Welcome to xPUD screen will appear.Press File.Expand mnt.sda1,2...usually corres.ponds to your HDD.sdb1 is likely your USB Press Tool at the top. Choose Open Terminal.Type in: dd if=/dev/sda of=MBRbackup.zip bs=512 count=1 and hit Enter.

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RELEVANCY SCORE 92.4

This afternoon I used Windows Defender Offline to remove the Aluran Trojan from my laptop. After rebooting, my laptop will not reboot to Windows. I am in a constant loop where I get the BSoD and then it tries to boot again.
 
I have created a search.txt file and frst.txt log file using Farbar. Can somebody help me figure out what I should use for my fixlist.txt file?
 
Thanks,
Sage

A:Removed Trojan Aluran with Windows Defender Offline - Computer will not boot now

edit

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RELEVANCY SCORE 92

I ran MSE on this computer and it picked up the Trojan Alureon. It said it couldn't completely unistall it and I had to use Windows Defender Offline. I installed WDO on my USB and ran it. Now I can't get windows to load and Startup Repair can't fix the problem. I've run it a few times and I've tried System Restore.

A:I used Windows Defender Offline now Windows 7 Home Premuim won't load

Welcome to the forum,

Sorry to hear about your troubles, unfortunately this is an all too common occurrence after using WDO.

I'm requesting this be moved to the security section where our experts will see it sooner.

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RELEVANCY SCORE 91.2

After scanning with Microsoft Security Essentials, I was informed that an infection existed that required me to run Windows Defender Offline. 
The Windows Defender scan revealed a total of 30 items which needed to be cleaned.  The only name I recall was Alureon Trojan.  I ran Defender and recevied the message that the clean up was successful.
However, I am now unable to load windows.  It fails over and over.  I have tried to repair via start up repair and using the reformatting option via Dell Data Safe, and restoring to an earlier point.  None of these has been successful.  It will begin to load Windows then stop and tell me it can not load. 
 
I ran farbar/recover/scan tool and received the attached log:
 
I would appreciate any assistance.
 

A:Windows will not load after running windows Defender offline

I'm sorry...I attached the log and then in another posters thread saw the instruction to simply copy and paste.  Below is the log text.   Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 18-06-2013 02Ran by SYSTEM on 19-06-2013 09:21:21Running from F:\Windows 7 Home Premium (X64) OS Language: English(US)Internet Explorer Version 8Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.==================== Registry (Whitelisted) ==================HKLM\...\RunOnce: [*Restore] C:\Windows\system32\rstrui.exe /RUNONCE [296960 2009-07-13] (Microsoft Corporation)Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]HKLM-x32\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe" [148888 2009-12-21] (Sun Microsystems, Inc.)HKLM-x32\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [35696 2009-02-27] (Adobe Systems Incorporated)HKLM-x32\...\Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m [1779952 2009-09-11] ()HKLM-x32\...\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [140520 2009-06-24] (CyberLink Corp.)HKLM-x32\...\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 ... Read more

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RELEVANCY SCORE 88.8

I ran a Windows Defender Offline and it removed a Trojan Aleuron and two java viruses.  When I restarted my PC it started up fine but only stayed on for about 30 seconds and then does a restart.  When it restarts it asks me if I want to start in one of the Safe Modes or a regular start.  If I start in a regular start it repeats the shutdown over and over again.  If I start it in Safe Mode it will stay on.  I had to start it in Safe Mode with Network to use my internet.  What do I do to get my PC back running properly.  Thanks for any help I can get

A:PC wont stay on after running Windows Defender Offline

Try to boot it into safe mode and open MSCONFIG go through the startup items and uncheck the unnessecary ones. then try to reboot the computer, and see if it will boot normally. If it boots to normal mode make sure you run a anti virus scan.

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RELEVANCY SCORE 74.8

Hi all,

I did clean install because my Asus UX32A keep going into Startup Repair mode but was unable to determine problem and find solution. I also had black screen at the logging screen. Prior clean install I've tried system restore, last good configuration etc did not work.

During the clean install, I had to update BIOS due to the windows7 installation unable to read driver despite numeruous attempts to solve this. I have UEFI BIOS and have follow this forum UEFI clean install guideline.

I still have the black screen problem after the clean install but prevx fix seems to fix this so far. However, my laptop start restarting into Startup Repair again and cant fix the problem.

Prob event name: StartupRepairOffline
Prob signature 01: 6.1.7600.16385
Prob signature 02: 6.1.7600.16385
Prob signature 03: unknown
Prob signature 04: 2
Prob signature 05: Auto failover
Prob signature 06: 1
Prob signature 07: NoRootCause
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Appreciate help here.

A:Startup Repair Offline, No Root Cause Windows 7

  
Quote: Originally Posted by ymi7


Hi all,

I did clean install because my Asus UX32A keep going into Startup Repair mode but was unable to determine problem and find solution. I also had black screen at the logging screen. Prior clean install I've tried system restore, last good configuration etc did not work.

During the clean install, I had to update BIOS due to the windows7 installation unable to read driver despite numeruous attempts to solve this. I have UEFI BIOS and have follow this forum UEFI clean install guideline.

I still have the black screen problem after the clean install but prevx fix seems to fix this so far. However, my laptop start restarting into Startup Repair again and cant fix the problem.

Prob event name: StartupRepairOffline
Prob signature 01: 6.1.7600.16385
Prob signature 02: 6.1.7600.16385
Prob signature 03: unknown
Prob signature 04: 2
Prob signature 05: Auto failover
Prob signature 06: 1
Prob signature 07: NoRootCause
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Appreciate help here.


Click on "view diagnostics results" after performing startup repair. What tests don't end in status 0x0?

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RELEVANCY SCORE 74

I have read some other posts and used the frst64 program.  The symptoms are common, windows starts to boot, shows a flash of a screen of text so fast you can't read it and then crashes.  i got it into system recover mode and ran frst64.  
I attempted to clean on my own first after seeing the following in the frst.txt file the first time I ran it:
TDL4: custom:26000022 <===== ATTENTION!
ATTENTION: Malware custom entry on BCD on drive d: detected.
 
I put the first line in a fixlist.txt and ran frst64 again using fix.  This removed the two attention lines above but left me with the following after doing another scan.  I have not tried to restart normally in windows due to the attention line in the following list indicating a boot record problem.
Thanks for the help
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-08-2013
Ran by SYSTEM on 11-08-2013 08:34:47
Running from F:\
Windows 7 Professional N Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [MSC] - c:\Program Files\Microsoft Security Client\msseces.exe [1281512 2013-01-27] (Microsoft Corporation)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (... Read more

A:Windows 7 won't start after using windows defender offline, frst64 log posted

Good evening. I have not tried to restart normally in windows due to the attention line in the following list indicating a boot record problem
Which line are you referring to?
 

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RELEVANCY SCORE 74

Sony Vaio Laptop is having problems. Windows 7 Home Premium 64 bit OS. It had malware on it, called Alureon. I was directed to use Windows Defender Offline, using a CD. After running it, it removed the Alureon problem and 2 other viruses. So, I thought I was good to go. So, I restarted my computer, like it told me to, and now....

It will NOT startup. It will show the "Starting Windows" logo, then stop, flash the BSOD for a split second, then restarts, only to repeat the process.

When I run the startup repair, it cannot fix the problem. It WILL NOT boot any other way. I cannot use any of the Safe modes. It'll do the same thing. after it loads my files, it BSOD for a split second and restarts. The BSOD code is
I would like to avoid formatting and reinstalling the OS. If at all possible PLEASE TELL ME THERE IS ANOTHER WAY!!!!

After shutting off the automatic restart after failure...And I actually got a glance at the BSOD.


It says under Technical Information:

*** STOP: 0x0000007B (0xFFFFF880009A98E8, 0xFFFFFFFFC000000D, 0x0000000000000000, 0x0000000000000000)


And i still cannot access Safe Mode, and it will not allow me to view the Technical Info for it's BSOD, but im sure it's probably the same info

A:Windows Defender Offline results in Windows 7 unable to boot

Reboot your computer and tap the F10 key until Edit Boot Options screen appears

Post the exact thing use you see there

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RELEVANCY SCORE 73.2

Hello, I just recently ran Windows Defender offline on my fiancee's laptop, it removed about 22 virus/malware from their OS but now it's missing some boot-up files. I ran FRST and have the text file here, but I am lost on what to do now. Any help is appreciated. Thank you.
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 14-02-2013
Ran by SYSTEM at 15-02-2013 11:37:24
Running from F:\
Windows 7 Home Premium   (X64) OS Language: English(US)
The current controlset is ControlSet001
==================== Registry (Whitelisted) ===================
HKLM\...\Run: []  [x]
HKLM\...\Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe [520760 2010-03-10] (Conexant Systems, Inc.)
HKLM\...\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t [307768 2010-04-28] ()
HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2052392 2010-03-10] (Synaptics Incorporated)
HKLM\...\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE [566184 2010-09-28] (TOSHIBA Corporation)
HKLM\...\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe [52600 2009-03-09] (TOSHIBA Corporation)
HKLM\...\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe [508216 2009-07-28] (TOSHIBA Corporation)
HKLM\...\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe [915320 2010-05-10] (TOSHIBA Corporation)
HKLM\...\Run: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe [705368 2010-02-23]... Read more

A:Windows 7 needs repair after running Windows Defender Offline

Hello kublade and Welcome to The Forums!!Around here they call me Gringo and I'll be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at... Read more

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RELEVANCY SCORE 73.2

I recently ran windows defender on my pc to remove the alureon trojan. After running it my pc will not boot up in normal mode only in safe mode. It reaches the user profile page and will even go to where I enter my password then seems to time out and shut down and restart going to the windows did not shutdown properly page. I have tried system restore with no luck. I read in another forum that the trojan puts in a partition so that boot has to go through it first and to use [email protected] or liveboot to set my original patition to active. I tried [email protected] and don't really know which partition is what so I changed which one was active, then got a message that bootmng wasn't present, so I set it back. Don't know where to go from here.

A:windows won't boot after running windows defender offline

Hi pakoeikan,

my name is easyrider2. I have found that Windows Defender does not remove the Alureon trojan (please see: http://en.wikipedia.org/wiki/Alureon)

I am not a security expert but I think it would be best to try to remove existing malware on your computer before running Windows Vista System Restore. If you have an access to another computer with CD/DVD recorder I would recommend downloading and burning the Kaspersky Rescue Disc (http://support.kaspersky.com/faq/?qid=208282173). Once downloaded and burned into the CD/DVD, you would need to enter BIOS on your non-running computer. To enter to the BIOS you need to press a specific key which is mentioned on the very first screen once you power the computer on). Usually it can be F2 or Del. Once in BIOS, you would need to change the booting sequence so the CD/DVD reader is before the hard drive. Save the settings and try to restart the computer. Once restarted, run the Kaspersky Rescue Disc and let us know if it detected/removed any malware.

Best of luck.

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RELEVANCY SCORE 72.8

Got a rootkit.  It's removed, but I still have no access to Windows Defender or the Store in Windows 8.
 
Also, I'm not able to see other devices on my network.
 
Hours of searching led me here.
 
What I've done so far.
 
-  Root kit removed.
-  No objects found in Malware bytes
-  Clean scan with TDS
 
Maybe one of you evil geniuses can help me I'm stumped.  Above my paygrade.
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537  BrowserJavaVersion: 10.21.2
Run by Troy at 21:08:23 on 2013-10-30
Microsoft Windows 8 Pro  6.2.9200.0.1252.1.1033.18.4044.2083 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k RPCSS
C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\dwm.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\IDT\WDM\STacSV64.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\System32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\WINDOWS\system32\svchost.exe -k apphost
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Hewlett-Packard\... Read more

A:After Root Kit - No Windows Defender or Store in Windows 8

Am I in the right section?

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RELEVANCY SCORE 72.4

Running Win7 Pro and Windows Defender Offline (from a download and then a CD burn) on three different computers. All work fine.

My problem and question is in regards to Window Defender Offline updating the definitions. In short it won't update the definitions. I get a screen that says it can't update the definitions.

Does any one have any suggestions or solutions?

Thanks, Henry
 

A:Windows Defender Offline

Windows Defender Offline only works offline. Not within Windows nor with the computer connected to the internet.

You boot your computer from the Windows Defender Offline CD, DVD or USB flash drive.

Windows Defender Offline then scans for malicious and other potentially unwanted software, and then removes any malware found on your PC.

You then reboot your computer as normal, (from your hard drive with Windows 7).

To then see the Windows Defender Offline scan results, click the Start button, select Settings, then Update & security, then Windows Defender (its the normal one, not the Offline one). On the History tab, select all detected items, then select View details. any items that were detected by Windows Defender Offline will be listed as Offline under Detection source.
 

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RELEVANCY SCORE 72.4

I downloaded Windows Defender Offline to a USB memory stick, 16GB capacity. I have used it once successfully. Can I add other 'matters' to this memory stick, or should WDOffline be the only thing stored on the stick ?
If other files, etc are added to the same stick, when booting up the computer offline to use WDOffline, will the offline procedure still be able to be carried out, or will other files present prevent it ?

A:Windows Defender Offline.

Hello Fred,

Yes, you could use the USB flash drive as usual as well without affecting Windows Defender Offline. Just don't delete any of the Windows Defender Offline files.

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RELEVANCY SCORE 72.4

The computer is a Toshiba Satellite Laptop with XP. I download The Windows Defender Offline and created the boo-table CD with this computer. But when I boot with it, the only option the program gives me is to update it. Then when I click on the update button the bar fills to approx. 90% then says it encountered a problem with the connection.This can go on over and over.

Yet when I put in the very same CD into My Dell desktop it runs just fine. I'm not sure if this is the right place for this question. But I hope someone has some idea of what else I can try. I also put the program on a flash drive. but the Toshiba does not have an option to boot from the flash drive

A:Windows Defender Offline

Windows Defender is, in my opinion, a complete and utter waste of time and resources. I'm not sure what you're trying to fix or accomplish by running it, but I assure you there are significantly better alternatives.

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RELEVANCY SCORE 71.6

Someone please help me

My Dell Inspiron Laptop is having problems. I had a bad Rootkit on it, called Alureon. I was recommended to use Windows Defender Offline, using a CD. After a couple of hours of scanning, it removed two Alureon rootkits and 3 other viruses. So, I thought I was good to go. So, I restarted my computer, like it told me to, and now....

It will NOT startup. It will show the "Starting Windows" logo, then stop, flash the BSOD for a split second, then restarts, only to repeat the process.

When I do the startup repair, it won't do anything. I had it running for over an hour, and it wouldn't do anything.

It WILL NOT boot any other way. I cannot use any of the Safe modes. It'll do the same thing. after it loads my files, it BSOD for a split second and restarts.

However, when I boot it up again using WDO, it takes a couple of attempts, but it'll start up. Should I scan again?

Also, I managed to go into diagnostics (before startup) and it says nothing is wrong with my computer....

HELP! I have important documents on this computer....I CANNOT restore it to default. PLEASE TELL ME THERE IS ANOTHER WAY!!!!

EDIT:

I don't know if this is at all useful, but I managed to shut off the automatic restart after failure...And I actually got a glance at the BSOD.
It says under Technical Information:

*** STOP: 0x0000007B (0xFFFFF880009A98E8, 0xFFFFFFFFC000000D, 0x0000000000000000, 0x0000000000000000)
And i still ... Read more

A:Cannot startup Windows 7 after using Windows Defender Offline

On my xp (hopefully your 7 is close enough) when the restart loop happened, it's because a setting in "startup & recovery" was set to "automatically restart" in the "system failure" section of the "startup & recovery" pane. How I get to it is: RIGHT click "my computer" → "properties" → in the "startup & recovery" section "settings" → UNCHECK "automatically restart" → "OK & APPLY" your way out. I hope this can help you at least get out of the restart loop even though it's xp stuff. good luck

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RELEVANCY SCORE 71.6

I ran windows defender offline and now my computer won't start up windows, it keeps rebooting. start up repair doesn't fix the problem nor did returning the computer to the last good configuration. I didn't receive a disk installation disk with the desktop and I don't want to loose everything that is stored on my computer. I need guidance.

A:Used windows defender offline now windows won't start

Hi empresssoul welcome to SevenForums

If you're getting startup loops take a look at the tutorial below

Startup Repair Infinite Loop Recovery

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RELEVANCY SCORE 71.6

hello, i read another similar but not sure what will apply in my case.... After being notified my computer was infected I followed the suggestion to use Windows Defender Offline to remove the trojan. Once completed, and having cleaned the trojan, the computer would not reboot. It has a black screen with a flashing curser in the top left. I cannot even get to a login screen or any other screen. I am typing this on a laptop as my desktop cannot even be used now. The infected computer is a Dell using Windows 7 professional (sadly, not sure if its 7 or 8)64bit. When I restart, I can do f2 or f12 (but not f8 nor f10). been trying to fix all day. please help if you can

A:cant reboot after windows defender offline

gchen,

Please try the following:

You may want to print these instructions so you can have access to them.
Also, you may want to read them once before you apply them.

Please plug in a USB pen drive into a clean working computer.

Go to the Farbar Recovery Scan Tool Download
Farbar Recovery Scan Tool Download
Select the download that applies to your system.

[Note: To find out if it is 64-bit or 32-bit, check the Model of your Dell, and its serial number.
Go to the Dell website, and see if you can find out. If this is not possible, then, try one version of the tool (64-bit), and if it does not work, then use the other (32-bit).]

Save the program to the >> USB pen drive.
Remove USB pen drive from the working computer when done.

Now, go to the problem computer.
Plug in the USB pen drive which has FRST.

Start the computer, and tap the F8 key until you get to the Advanced Boot Options menu
Use the arrow keys to select the Repair your computer menu item

From there...
Select your language settings, and click: Next
Select your User account and click: OK (If you did not set a password, leave blank.)

On the System Recovery Options you get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Scan your computer's memory for errors
Command Prompt

Select: Command Prompt

In the Command Prompt window, at the blinking cursor type notepad and press: Enter
In Notepad, under the File menu select: Open
Double-... Read more

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RELEVANCY SCORE 71.6

I'm trying to download and install windows defender offline to a flash drive for use on another computer. During the 4-step process, I get error 0007-8004DD1D "error formatting drive" when it tries to format the flash drive. I have tried several time using different flash drives. I manually formatted the flash drive to verify that it could be formatted. I have copied files to the drive to verify that it is OK. Help!

A:windows defender offline error

  
Quote: Originally Posted by phillipdh


I'm trying to download and install windows defender offline to a flash drive for use on another computer. During the 4-step process, I get error 0007-8004DD1D "error formatting drive" when it tries to format the flash drive. I have tried several time using different flash drives. I manually formatted the flash drive to verify that it could be formatted. I have copied files to the drive to verify that it is OK. Help!



Hello Phill , follow this guide and let me know what happens.
Windows Defender Offline

If that doesnt work, try this.

Windows 7 USB/DVD Download Tool

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RELEVANCY SCORE 71.6

I've been using both versions of this on a few machines in the shop the last couple weeks and it seems to be working well enough. I like the idea of a simple live-CD scanner. And bonus: it will even update itself before a scan. Documentation says to make a new one every couple weeks, seems like a good idea. However, it doesn't seem to catch a lot. For example, on Saturday I had a kid's Vista laptop that had been hammered. Win Defender Offline CD found about eight threats. Boot to safe mode, run rkill and MBAM finds....get this....920 threats. Reboot and SuperASW finds 200 more. CCleaner clears over 200 registry problems. Applied SP1 and SP2 and current browsers and it seems to run just fine. Amazing. I'll keep using the CDs and see what happens.

A:Windows Defender Offline Beta

No single product is 100% foolproof and can prevent, detect and remove all threats at any given time. Just because one anti-virus detected threats that another missed, does not mean its more effective. The security community is in a constant state of change as new infections appear and it takes time for them to be reported, samples collected, analyzed, and tested by anti-vendors. Security vendors use different scanning engines and different detection methods such as heuristic analysis or behavioral analysis which can account for discrepancies in scanning outcomes. Depending on how often the anti-virus database is updated can also account for differences in threat detections. Further, each vendor has its own definition of what constitutes malware and scanning your computer using different criteria will yield different results. The fact that each program has its own definition files means that some malware may be picked up by one that could be missed by another. Thus, a multi-layered defense using anti-spyware products (including an effective firewall) to supplement your anti-virus combined with common sense, safe computing and safe surfing habits provides the most complete protection.SuperASW finds 200 moreThe detections most likely included a lot of tracking cookies which are not a threat.CCleaner clears over 200 registry problemsWhile CCleaner is safe and useful for removing temporary and junk files, I do not recommend using the built-in registry cleaner unless you have... Read more

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RELEVANCY SCORE 71.6

hello. This morning I attempted to get on my PC and windows defender offline popped up, performing a quick scan. After it completed the scan, my PC restarted. Although windows defender popped up again, and started the scan once more. I decided to wait out the process a few more times to see if there is a difference. Although there is not. From what I see, my defender is just in an infinite loop. What can I do to fix this?
 

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RELEVANCY SCORE 70.8

After being notified the Alureon Trojan was on my computer I followed the suggestion to use Windows Defender Ofline to remove the trojan. Once completed, and having cleaned the trojan, the computer would not reboot. It now says no BOOTMGR and just continues to reboot itself and goes back to NO BOOTMGR error. I cannot even get to a login screen or any other screen. I am typing this on a laptop as
my desktop cannot even be used now. The infected computer is a Dell Studio XPS using Windows 7 64bit.

A:Problems with reboot after using Windows Defender Offline

JudyinHawaii,

Do you have a Windows 7 installation CD/DVD?

If not, is the computer running Windows 7 Home Premium, Professional, or Ultimate?

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RELEVANCY SCORE 70.8

Got the Alureon.a trojan/rootkit. Downloaded the Windows Defender Offline and ran it successfully, but now I can not get past the "Verifying DMI pool data....".

I've read countless posts about doing F8 or F10 to go into Advanced Boot Options, but neither of those respond. So I can not change the /NOEXECUTE=OPTIN.

Only things I can go into are the Boot Menu (F12) and BIOS Setup (Del). I've tried every possible combo of Alt+F10, Ctrl+F8, etc. to no avail. Hitting (ESC) to go into Safe Mode option does not work either. Nor vigorously tapping of F8 or F10.

Any suggestions on how to get to the Advanced Boot Menu?

Thank you in advance.

A:Boot Failure after Windows Defender Offline

Actually I would suggest booting from a W7 installation DVD and running Startup Repair in your case.

Startup Repair

Startup Repair - Run 3 Separate Times

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RELEVANCY SCORE 70.8

Microsoft Security Essentials said I needed to run Windows Defender Offline to remove a trojan. I made the disk and ran it and it said it removed the trojan and to restart the computer. Only problem is it only goes to the Windows Error Recovery Screen. It will not repair or start normally. I tried the advanced start options (safe mode, etc) and it will not work either. I have a Sony Vaio with Windows 7 Professional, 64 Bit. I was told by MS to download a windows disk from
http://msft.digitalrivercontent.net which I did and burned it to a DVD as requested. Put it in the laptop and still get same windows error recovery screen.
Someone please help. I have now been without the computer for 3 days and I am ready to trash it and get a Macbook Air.

A:Windows Defender Offline crashed computer

Edit ... You can make a system rescue disk http://www.sysresccd.org/SystemRescueCd_Homepage
Just be sure to burn the ISO at a slow speed so as not to corrupt the CD!

If you have MSE Microsoft Security Essentials, then disable Windows Defender in Services. Type services.msc in the start search box, click on the icon, scroll down to Windows Defender, right click > choose properties, then set it to disabled.

Make sure your not using 'proxy' settings:
1) Under “Tools” in the browser tool bar select “Internet Options”.
2) In the “Internet Options” window that pops up, click the “Connections” tab at the top.
3) Click “LAN Settings” near the bottom of the “Connections” section.
4) If the “Proxy server” checkbox is marked with a check, click it to deselect/uncheck it.
5) Click “Ok” to close the “Local Area Network (LAN) Settings” window.
6) Click “Ok” to close the “Internet Options” window.
Reboot
Make sure "Proxy server" is still disabled under your LAN Settings.
Test whether Internet connectivity is restored.

If no crashes occur connecting to the Internet ...
Download DDS from one of these links:

Mirror 1 Mirror 2 Mirror 3Disable any script blocking protection
Double click the dds icon to run the tool.
When done, DDS will open two (2) logs:DDS.txt
Attach.txt <--- will be minimized in the task tray

Save both reports to your desk... Read more

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RELEVANCY SCORE 70.8

My parents have Windows XP and i am trying to find a download site to download Defender offline because their system has the babylon tool bar and the Trojan Aleriun or whatever it's called. My system is 64 bit so i am not sure how to go about burning a rescue disk. Any recommendations , i am planning to set their system to boot from the dvd but what rescue disk will work? Thanks everybody

A:download link for Windows defender offline

herbc, it can be found here.
What is Windows Defender Offline?

I will let others with more knowledge on malware assist further

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RELEVANCY SCORE 70.8

A previous thread mentioned that the offline tool wizard could incorporate new definitions onto the USB boot disk. However, when I created the disk the tool warned me that everything on the disk would be wiped off. How will the updating process avoid that warning?

In addition, I have a WinXp/32 and a Win8/64 computer. Do I need to create a separate USB boot stick for each computer?
 

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RELEVANCY SCORE 70.8

So a google search tells me that this seems to happen pretty often. Microsoft Malicious Software Removal Tool detected Alereon (sp?), directed me to use Windows Defender Offline. I did and now I can't boot up.

I have followed the directions given here to prior victims and have attached the FRST scan log. Thank you for any help you can give.

A:Ran Windows Defender Offline, can't boot up computer. Help please!

Hello and welcome bsever mate try one of these I would try the Kaspersky one first.

5 Bootable AntiVirus Rescue CD for Windows: Free Download

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RELEVANCY SCORE 70.8

My XPS 13 9343 has Windows 10 1607 installed and runs very well.  I wanted to run Windows Defender's new Offline feature where you can start it from Settings - Updates and Security - Windows Defender - Windows Defender Offline.
When I click on the "Scan Offline" button, my PC seems to be doing what it should be, i.e., it shuts down and restarts.  However, instead of doing a scan, the Dell Backup and Recovery process opens instead.  Obviously, something is wrong here.
This PC originally came with Windows 8.1 installed (May 2015).  I performed the in-place Windows 10 update with no issues.  It currently has ALL Microsoft updates.
The only thing that I believe might be an issue is that, in addition to the C: partition and the EFI System Partition (500 MB), it has four(4) additional hidden partitions: OEM Partition (40 MB), Recovery Partition (750 MB), Recovery Partition (450 MB), and a Recovery Partition (6.5 GB).
Surely, some of these partitions are not needed, and I suspect may be playing a part in this problem. Any ideas?
Thanks
Doug

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RELEVANCY SCORE 70.8

hello,  i just used window defender offline to remove an alureon trojan from my PC (window7, 64 bit) and not it will not boot, so i took to the internet on a working computer to see what i can do.   i found that many many people got help via this forum so here i am, hat in hand.  i have attached the FRST log.  thank you for any help you can offer.

A:Used windows defender offline and now cant boot computer

Hello bostonjon I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same... Read more

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RELEVANCY SCORE 70.8

I have a Dell Inspiron N7110 laptop running Windows 7 Home Premium 64bit. It had a virus (I failed to write down the name) so I ran Security Essentials. After running WSE it told me that I needed to run Windows Defender Offline to complete the removal. I created the WDO disc and after running it the computer will not start. It first flashes a blue screen then goes into the Error Recovery screen. The Launch Startup Repair cannot fix the problem and when you choose Start Windows Normally, the loop starts again. Before I ran WSE and WDO the computer would boot up. I ran FRST and here is the log. Thanks for any help. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 16-02-2014Ran by SYSTEM on MININT-1R7O0KL on 16-02-2014 13:53:48Running from F:\Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)Internet Explorer Version 9Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.The only official download link for FRST:Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/Download link from any site other than Bleeping Computer is unpermitted or outdated.See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==... Read more

A:Windows will not boot after running Defender Offline

Hello kingfishracin I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the ... Read more

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RELEVANCY SCORE 70.8

I am running Windows 7 and I noticed two days ago my Micrrosoft Security Essentials kept shutting down. I got a message to run Windows Defender Offline. I downloaded and ran a deep scan, cleaned everything up. Now after all that, I attempted a reboot and absolutely nothing. I hit "F8" and then did a "Last Known Good Confguration". The option that came up was Windows XP Professional, I've never had XP on this machine. I dont want to anymore damage, can someone please give me some guidance on fixing my machine?

A:Alureon Virus & Windows Defender Offline

Your type of infection requires elevated help. Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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RELEVANCY SCORE 70.8

Mod edit; moved to Virus, Trojan, Spyware, and Malware Removal Logs no   w that FRST log is posted  ~~boopme          
 
 
I've been working on a Dell Laptop with WIndows 7.  It had multiple infections.  I had to uninstall the existing AV software as it would not update (Avast).  I installed Windows Security Essentials and ran a scan.  It found multiple items and cleaned what it could but then said I needed to run Windows Defender Offline.  I booted from CD into Windows Defender Offline and ran the full scan.  It found and removed several.  I rebooted the computer and now it gives a BSOD every time.  I cannot boot into safe mode either.  I have attempted system restore and start up repair...both unsuccessful.
 
Any chance anyone has some expertise in this area?

A:BSOD after running Windows Defender Offline

I have seen discussion of using FRST64 to provide a log file.  I have coppied the FST.txt file to this post if it helps. Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 14-05-2013Ran by SYSTEM on 14-05-2013 14:02:03Running from F:\Windows 7 Professional Service Pack 1 (X64) OS Language: English(US)Internet Explorer Version 9Boot Mode: RecoveryThe current controlset is ControlSet002ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe [611192 2011-07-20] (Alps Electric Co., Ltd.)HKLM\...\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe [525312 2011-01-25] (IDT, Inc.)HKLM\...\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe [6492672 2011-01-15] (Dell Inc.)HKLM\...\Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe [686704 2011-07-25] ()HKLM\...\Run: [DFEPApplication] c:\Program Files\Dell\Feature Enhancement Pack\DFEPApplication.exe [7077272 2011-08-24] (Dell Inc.)HKLM\...\Run: [TdmNotify] C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe [257392 2011-05-27] (Wave Systems Corp.)HKLM\...\Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe [227328 2011-03-08] (Dell Computer Corporation)HKLM\...\Run: [LogMeIn GUI] "... Read more

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RELEVANCY SCORE 70.8

Windows Defender 64-bit has been downloaded three separate times and burned to DVD boot disks. Each time I have booted from the different DVDs, but each time Defender starts to boot then hangs on the screen where the Windows 7 four colored balls swirl around and form the Windows logo. However, with each boot attempt I don't see the balls, only a big light colored blue square where the balls would have been. Then the boot seems to stall right there and not continue.

Again, I have downloaded the Windows Defender file 3 times and each one does the same thing. Any input on this issue as to if it is something I need to do to my PC to allow Defender to finish the boot?

Thanks.

A:Windows Defender Offline boots then stalls

Did you make these disks on a clean PC? If the PC you are using to make the disks is infected, then WDO could be compromised.

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RELEVANCY SCORE 70.8

Trying to rid a Dell Latitude D630 running Windows 7 Ultimate 64-bit laptop of malware, trojans etc. I loaded Windows Defender Offline 64-bit on a USB stick, changed the boot order to boot from USB, but receive the error message "BOOTMGR MISSING Press Ctrl+Alt+Del to restart", making it unable to run the Windows Defender Offline. I do not get this error when I boot normally (from HDD), only when trying to run WDO from USB. Laptop is fully functional (albeit slow) when booting from HDD. Also, I do not have any of the install/recovery disks.

Any and all suggestions are welcomed.

A:BootMGR missing only when trying to run Windows Defender Offline

ms26260, welcome to the forums. Sound like you need to make the usb bootable.use this

USB Boot
select try unlisted linux iso from the drop down, choose the ISO you want to boot, then select your drive letter. Then boot from the usb.

Your ISO to choose is the one created as shown here

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RELEVANCY SCORE 70.8

I realized I had an issue when Microsoft Security Essentials kept getting turned off. It suggested running Windows Defender Offline, after I ran a deep scan & cleaned them out, I couldn't start my machine. I went to F8 and hit "Last Known Good Configuration". My only option was "Windows XP Professional". I've never had XP on this machine. My question is...is my machine screwed and everything gone?...can anyone help me fix my machine?...And yes, I have a second hard drive as a back-up but it seemed to have messed that one up too....I would appreciate any help...

A:Aulreon virus & Windows Defender Offline

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/495141 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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RELEVANCY SCORE 70.8

Hi guys,

I downloaded the Windows defender offline tool for USB iso bootable file from Microsoft website and now I can use it from boot to scan the machine. When the machine (Windows 7 32-bit) boots by that tool, it wants me to update it before scanning the machine and that is the work I do. It becomes up-to-date and scans the system.
So far every thing is OK.

But after a few hours or a day if I want to scan another PC by that updated Windows defender offline tool, it again wants me to update it (!!) while a little time ago I have updated it!!
Apparently the updating files don't remain/store in that tool.

Is there a way to save the updating files into that tool for future uses?

A:How to have Windows defender offline tool always up-to-date?

There are always new definitions being added, that is why it keeps updating. You will just have to live with the updating or use out dated definitions.

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RELEVANCY SCORE 70

I removed a Alureon virus using the Windows Defender Offline and everything was successful until I restarted the computer, I got the BSOD. Then unplugged all the various drives I had attached and used the Start Up Repair option and it said that it couldn't repair the computer. So I searched on a clean computer and got as far as downloading the FRST64.exe. I ran it and I will try and attach this file to the post. Any assistance would be most helpful.

Thanks!

A:BSOD after removing Alureon using Windows Defender Offline

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I removed a Alureon virus using the Windows Defender Offline and everything was successful until I restarted the computer, I got the BSOD. I then unplugged all the various drives I had attached and used the Start Up Repair option and it said that it couldn't repair the computer. So I searched on a clean computer and got as far as downloading the FRST64.exe. I ran it and I will try and attach this file to the post. Any assistance would be most helpful.
Thanks!

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http://www.howtogeek.com/100289/how-to-create-a-bootable-offline-version-of-windows-defender/

Microsoft has long offered a ?Windows Defender Offline? tool you can use to perform malware scans from outside of Windows. With Windows 10?s Anniversary Update, this tool is included with Windows, and even easier to launch. Here?s how to use it, no matter which version of Windows you?re on.Click to expand...

I have not tested yet, but thought maybe interesting to members

note sure how it would compare to malwarebytes or other malware scanners
 

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