Over 1 million tech questions and answers.

Fingerprint sensor for Thinkpad X/Tx60 (138a:0090) now works in Linux

Q: Fingerprint sensor for Thinkpad X/Tx60 (138a:0090) now works in Linux

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Fingerprint sensor for Thinkpad X/Tx60 (138a:0090) now works in Linux

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 106

I recently bought thinkpad t470s from lenovo and as you know many of thinkpad users use GNU(linux) OS.but it,s fingerprint doesn't work and fingerprint apps doesn't recognize it on linux.As you know many thinkpad users use linux and as far as i know thinkpad series was famous for its compatibility with linux so i think lenovo should solve this problem and give us a solution.thank you

Read other answers
RELEVANCY SCORE 84.8

Hello all, I hope you are doing well I purchased my T460P slightly over a year ago. When it arrived, the fingerprint sensor worked perfectly fine. Then I did a reset of Windows 10 and found that the sensor would not work. I got a error Code 10 in device manager. Some research unearthed the fact that this was a known issue when resetting Windows 10 and the only solution was a clean install. Today, after finding the time to backup all my files, I finally did do my clean install of Windows 10. However, I run into the same issue. After installing all drivers and getting everything to work fine, the fingerprint sensor still shows a yellow exclamation mark in device manager and the error: "This device cannot start. (Code 10)" I made sure to format my hard drive when installing and did a complete clean install with no leftover data from my previous install. I downloaded the latest driver from the support page and have also updated BIOS to the latest version (as of November 1 2017). I'm not quite sure what to do next. I know there is no hardware issue as the sensor was working fine and it was the initial reset that caused it to stop working. The laptop has been taken care of well and has had no falls or knocks. I would appreciate any input and thank you for your time in advance


























Capture_2.PNG ?17 KB

Read other answers
RELEVANCY SCORE 84.8

When I run my finger across the fingerprint sensor, the light is disabled as my finger gets close to the sensor.  Its almost as though it is detecting the change in the light.  I don't know if this is normal, but the end result is that upon swiping a finger, it does not read it and thus cannot be used.  Periodically, the light will stay on and Windows Hello will have no reaction.  Other times, ocassionally, when the finger is rolled to one side, then it flash orange and say it cannot read it. I get the impression that a USB reset is occuring.  Is there any tool to check the fingerprint sensor?  Or does anyone have any ideas?

Read other answers
RELEVANCY SCORE 84.8

The fingerprint sensor seems to have disappeared off my Thinkpad P51. I've tried to update drivers but when going into the device manager, there is not even a section for biometric devices where the fingerprint sensor would normally be. I checked under all other subcategories and none had anything that looked like a fingerprint sensor. Going into windows settings, under fingerprint sensor the message "We couldn't find a fingerprint scanner compatible with windows hello fingerprint" appears. I then checked BIOS and under fingerprint security settings, BIOS also does not see any fingerprint hardware installed on the device. Any suggestions? There has been no physical damage to the computer and no other indication as to why the hardware would stop working. Since it last worked, the light above the fingerprint scanner has not come on once either. 

A:Fingerprint Sensor Stopped Working (Thinkpad P51)

In the BIOS, under security/I-O Port Access, see if the fingerprint sensor is disabled

Read other 1 answers
RELEVANCY SCORE 83.6

I've been having trouble with the fingerprint sensor on my Lenovo ThinkPad X1 Yoga laptop (type 20FR) for the last week. It is now completely unresponsive after working just fine for months. In device manager it says "This device cannot start (Code 10)." I've tried disabling/enabling the device form device manager, uninstalling/re-installing the drivers, and wiping stored fingerprints from the BIOS settings. After wiping the fingerprints from BIOS settings and re-programming the fingerprint sensor from the Windows Hello settings menu, it worked for a day, but then the issue with the finger print sensor crashing returned. What do I do?

























Capture.JPG ?41 KB

Read other answers
RELEVANCY SCORE 83.6

Hello, When I shutdown my X220, the fingerprint LED is still on ! And I think the fingerprint is still turned on.How can I disable it ? I can't install the Fingerprint Software on Windows 10 ("Windows Biometry Framework must be enabled", when I enable it, this message come back). Thanks a lot...

Read other answers
RELEVANCY SCORE 82.8

Yesterday out of nowhere my fingerprint sensor just stopped working, doesn't turn on, doesn't show up in device manager, I have disconnected it reconnected it nothing... Lenovo Vantage no drivers... I need to know what is going on. Someone, please help.

Read other answers
RELEVANCY SCORE 82

Hello everyone. The driver for fingerprint sensor is missing from device manager, lenovo update manager and windows update says everything is up to date. I've tried the validity fingerprint common driver from lenovo website.I've updated the BIOS.I've updated the chipset.I've tried lenovo diagnostics. and the driver is not discoverable. please help. 

Read other answers
RELEVANCY SCORE 77.2

I have recently bought a Thinkpad X1 Exteme and it is running Pop!_OS 18.10. I was hoping the find a linux driver for the finger print reader. Lenovo only seems to have w\Windows drivers listed. Is there any plan to release Linux drivers by any chance? Or third party drivers that may work? Thanks

Read other answers
RELEVANCY SCORE 77.2

Hello, is there possibility to setup fingerprint reader on Linux, particulary on latest Fedora Linux? Thanks a lot!Jindra

Read other answers
RELEVANCY SCORE 74.8

Hi all
Meet a strange problem - the fingerprint sensor works not every time but 1 from 2. Setting it normally, Windows hello exists. But when login (doesn't matter from sleep or from  boot) some times it works, some times there are no reaction at all. Had an assumption that system doesn't load all necessary drivers etc, but even after waiting a while sensor is not working.
Some times if to slide the finger several times back and forth very fast, system tells "can't recognize" and then if to move the finger normally, it works fine.
But some times nothing helps and I'm forced to press a button to go to the login page. Now the next strange ting happens every time - I've set both password and PIN login ways, and all other NB I have "remember" my choice and offer me PIN login always. But my 5450 every time offer me password as a default, so I need to choose PIN again each time.
It looks like system forgot the choice, fingerprint completely but PIN only as a default choice.
e5450 1 month old, Win 10 pro.

Read other answers
RELEVANCY SCORE 74.4

Hi everyone. I have just got my new Thinkpad L590. But Can't set fingerprint. The same problem with all L590s that Company aquired.  

Read other answers
RELEVANCY SCORE 73.6

Hi, I'm a happy owner of a Dell E5270 and on The base plate there's a fingerprint sensor. However, when I install the recommended drivers there are no biometric devices. What is visible (in device manager) is Dell Control Vault w/o fingerprint sensor. Is it possible that there is a sensor but that The system lacks the optional fingerprint unit inside the laptop housing? There are no exclamation Marks in the device manager.
Secondly I've found the Dell DW5811E 3P10Y wwan card for the dell e5270 at a bargain price but i would like to know where to finf the cables in the housing? .

Thx!

Read other answers
RELEVANCY SCORE 73.2

I am using win 8.1 (fully updated) and used to have working fingerprint logon. Now it stopped working. Suddenly I can not use Lenovo Fingerprint Manager Pro (V 8.01.42(x64)) anymore. Whenever I try to start the application, it asks me for my Windows password, but then responds - "The device is not connected to the computer. Please insert the authentication device." OTH, in the device manager, under Biometric devices, I see Synaptics FP Sensors (WBF) (PID=0017) Also windows fingerprint sign-in option is greyed out. Any hints, what can I check?













Solved!

Go to Solution.

A:Fingerprint manager pro no longer recognizing fingerprint sensor (T440s)

Try this:
1.  reboot and then press F1 at "Lenovo" logo to enter BIOS setup
2.  Change to "Security" menu
3.  change to "Fingerprint" item
4.  Choose the option for "Reset Fingerprint Data" - what happens?
5.  Press F10 to save and exit
6.  Try to enroll fingers again - what happens?
 

Read other 9 answers
RELEVANCY SCORE 72.8

I have bought a refurbished L470 thinkpad and i configurated the fignerprint reader with several fingers and it rarely works when i tried it. I have deleted the fingerprints and reconfigurated them but it's the same thing. I've searched for a solution in the manual but they only advise to clean it with a soft cloth which it doesn't work. Should i be contacting the warranty service?

Read other answers
RELEVANCY SCORE 72.8

Something is weird with the fingerprint sensor. When it works, it works instantly and recognizes my fingerprint right away, no matter which part of the finger I use. The problem is that it's *constantly* forgetting my finger. It'll work fine, then I'll close my laptop and come back in a little bit and it doesn't work at all...fails three times and have to use my PIN. Once that happens it doesn't work again, at all, until I re-enroll my fingerprint at which time it works perfectly again for some time. I end up having to re-enroll once or twice a day. Lenovo Vantage pulled in a new version of the driver package today but it didn't help...the issue just happened again. Anyone know what the cause might be?

Read other answers
RELEVANCY SCORE 64.8

I was very kindly helped by Aca Candy recently with a blue screen problem. Unfortunately I had to have my laptop reformatted. Now for some reason I cannot use the fingerprint sensor. I try to open the program but no luck. I am running vista business, software program is ATSwpNav
and I have a Lifebook P7230.
Incidentally as the notebook is only now 2 months old I did try the supplier an internet seller called Laptops Direct in the UK, they are a total waste of space! Looks like I am on my own??
Anyone wishing to help would be most welcome
 

Read other answers
RELEVANCY SCORE 64.8

Hi. Help me to add one user fingerprint data to diferent OS in one laptop.So, i have - HP elitebook 8470p - Synaptics FP Sensors (WBF) (PID=003d) - two OS Win7 and win10 (i can select only one to load) - same user for both OS First i add 2 fingers in one OS, and it work.Next i try to add same 2 fingers to other, but "error - finger already regested". It's mean that theris some other user (i am , already added by other OS) who have the same fingerprints. And i can add it again.  I try several times to fix it.but no result. In the begining was different fingerprint sensor driver and HP securiti software in OSes.Then i install same to both.Make reset fingerprint sensor in bios and delete all fingerprints in hp security.But still no result... This is my curent driver and software:sp72896 Synaptics WBF Fingerprint Driversp74101 HP Client Security Manager (American, International) P.S. in other laptop i have 3 OS!!! Win7+Win7+Win7. And no troubles with fingerprints. One user for all OSes.

Read other answers
RELEVANCY SCORE 64

I've been trying to figure out how to get my fingerprint sensor working but have run out of luck. I'm hoping for someone to go through it with me step by step.  Below is the problem I keep having. Everytime I swipe my finger to setup it up, it always say that.     The driver is also updated.  

Read other answers
RELEVANCY SCORE 64

I recently refreshed my pc which led to unistalling of my fingerprint sensor of my laptop.!!! Now I am not able to find the driver for my fingerprint sensor. Any help will be highly appreciated.!!!On the uninstalled apps the information about the driver is as follows:Validity WBF DDF-Validity Sensors, Inc.-4.5.228.0

A:Fingerprint sensor for my laptop.

@R_Chauhan? System Website Driver Support Pages:HP ENVY Notebook - 15-k112tx Find the Validity Sensor Driver in CategoryDriver - Keyboard, Mouse, and Input Devices > Validity Fingerprint Sensor Drive sp72143.exe (26.0 MB) Full Information and Download:Validity Fingerprint Sensor Driver  When you see a Post that helps, inspires, provides fresh insight,or teaches you something new, click the Thumbs Up on that Post.Fixed / Answered? Click that post Accept as Solution to help others find Answers. 

Read other 1 answers
RELEVANCY SCORE 64

Hi I used to use fingerprint basically every day and now it stopped working. Not sure if it was after any sw update because it happens automatically. Sometimes it requires computer reboot that I am forced to do but if there is no restart required I guess I have no notification that there was any sw update. I downloaded latest Fingerprint driver from lenovo site but you can see the result below. I am on Windows7 64 bit. Thank you R 











Solved!
Go to Solution.

A:Fingerprint sensor is not detected

Hi Cimenta,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that fingerprint reader in your Lenovo ThinkPad is not getting detected properly.
 
Could you please check whether fingerprint reader is enabled in BIOS? Also, reset the internal finger print data in BIOS and check.
 
Hope this helps! Do post back if issue persists.
 
Best regards,
Mithun.




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

Read other 9 answers
RELEVANCY SCORE 64

My fingerprint sensor stopped working on my Lenovo X1 Yoga 3rd Gen, I re-installed the drivers but didn't work. On the device manager it doesn't appear. It al happened after an win10 updated

Read other answers
RELEVANCY SCORE 64

The sign in options settings are not showing an option for fingerprint set up or even the Windows Hello setup option. I have installed the validity fingerprint sensor driver but even then the problem is same.

Read other answers
RELEVANCY SCORE 64

I have contacted with customer care many times....but no response was given . And I also visited service center chandigarh and they said that the scanner will be replaced and it'll take 4-5 days. But due to shortage of time i was not able to give them the laptop for repairing. This is in onsite warranty , so kindly replace this scanner  and do needful .
Divesh Gupta
[edited]
 

A:Fingerprint sensor not working

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

Read other 1 answers
RELEVANCY SCORE 64

Recently my omnipass fingerprint swipe for my passwords isnt working. the program doesnt open when i try to open it or when my computer starts. also, the button inbetween the left and right clicker on my laptop, the button that can be pressed to scroll up and down, isnt working either. These both happened after the same restart. Thanks
 

A:Omnipass Fingerprint Sensor

Also, Windows defender wont open.
I tried updating my symantec antivirus and this message came up saying something is corrupted??? :
The following Symantec products and components are installed on your computer.
> Avenge MicroDefs25 SavCorp10
> LiveUpdate
> Symantec AntiVirus Corporate Client

Initializing...
Connecting to liveupdate.symantecliveupdate.com...
Downloading catalog file (1 of 4), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (2 of 4), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (3 of 4), product up-to-date.
Downloading catalog file (4 of 4), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list

The following updates have been aborted:
> Avenge MicroDefs25 SavCorp10 has 1 aborted update(s).
Reason:
LU1847: LiveUpdate could not determine if there is an update for this product because the update list for this product is corrupted.

LiveUpdate session is complete.
 

Read other 2 answers
RELEVANCY SCORE 64

Has anyone been able to figure out how to get the fingerprint working after windows 10 upgrade on the Elitebook 8740w?

Read other answers
RELEVANCY SCORE 64

Hi all,I bought the laptop with Windows8 on it. At the time the login via fingerprint worked quite well, sometimes the sensor was not blinking and using it nothing appened...at the end of the day I had to use the login via password.I week ago I updated my OS to Windows 10, since then the fingerprint login is not available any more (the sensor does not blink...)..let's say it works 5% of the times.This is quite annoying. Do you have any suggestionthank you in advanceMatteo

A:After startup the fingerprint sensor is not available (does ...

humm not sure if i got it .. but if you upgraded your windows to 10 .. you need to re install the fingerprint driver i had this issue on my laptop i installed the latest driver and its working

Read other 1 answers
RELEVANCY SCORE 64

Hi all! I just got my 6st gen Carbon X1 - beautiful device, I'm loving it. BUT! Out of the box the fingerprint reader didn't work properly. Kept disconecting. So I updated WIN 10 and installed all the drivers plus the BIOS. Now, under the Device Manager, it just says "This device cannot start (Code 10)". I tried reinstalling the drivers, manually and through Vantage - no go. I keep reading that this turns up as a problem sometimes, but most people solved it through driver reinstalls. Doesn't work here. So, before I return it - any ideas? Thanks.

Read other answers
RELEVANCY SCORE 64

I had a lenevo x240 model withoit fingerprint. I bought a new x250 palmrest with fingerprint sensor and installed. I have all the trackpad, keyboard working. I cannot get the fingerprint sensor working. I have investigated different threads like   http://diy.mironto.sk/thinkpad-x240-replacing-touchpad-and-keyboard/ .  I have installed drivers for the fingerprint sensor but i cann't get the fingerprint sensor working.  Any advice  Thanks 

Read other answers
RELEVANCY SCORE 64

Hi!Here is my first post. it's related to fingerprint sensor. Machine is a T570 "out-of-box" with Win 10 PRO. I ran MS Windows updates then Lenovo updates through Lenovo companion program.I notice after applying proposed fingerprint driver (Synaptics Metallica MOC touch FP driver - V5.2.3515.26)  sensor doesn't work anymore ... To log in I'm forced to use the PIN code or password way. Sensor no longer recognizes my finger. In fact it is the sensor itself that is no longer functional (no light). Obviously before I tried to configure the sensor again but without success ... Using the previous driver through drivers manager, everything works again (5.2.3512)Has anyone had the same problem? Thanks in advanceRegards

Read other answers
RELEVANCY SCORE 64

I have a 3 month old L460; the fingerprint sensor has been sketchy from day one - I often had to select ?alternate log in?, and then return to the fingerprint log in to get it to work.  But tonight it refuses to read the sensor at all.  And since I never actually set up a log in password, I can?t get into the machine to check drivers, etc.  Any suggestions??

Read other answers
RELEVANCY SCORE 64

I have a ThinkPad T460s and recently the fingerprint sensor stopped working. It would not light up at the log in screen. I removed the saved fingerprint and tried to re-add it but after it I put in my pin, it does not prompt me to input my fingerprint. It the cursor just spins. At that point I reinstalled the drivers and ran the latest windows updates. Still the same issue in addition to another. Now I also have the option to remove a fingerprint, when I click remove, it does nothing. I have updated every system driver as well as BIOS. I have removed fingerprint data from the BIOS. I have tried enabeling and disabling Windows hello from Group Policy. I tested it on a seperate user account and it is working on that account. Any help would be appriciated, I can provide further detail if needed.

Read other answers
RELEVANCY SCORE 64

So I have an HP Envy 15 j111tx.I have Windows 10(64-bit) installed on my computer, I want to log on to my computer by using the fingerprint scanner, but it won't work. I will swipe my finger and it won't even light up. I don't know what to do and I dont want to do something to make it worse.  PLEASE HELP!!!!HP Envy user

Read other answers
RELEVANCY SCORE 64

Neither the fingerprint sensor or the HP SimplePass software are working after a recent Windows 10 update. Tried updating, repairing, reinstalling both the Validity Sensor driver as well as the SimplePass software but it still does not work. Read many posts in these forums and tried various suggested solutions but none of them solved the problem.

A:Fingerprint Sensor does not work

#HPExpertDayThese should help:http://support.hp.com/us-en/document/c03718240andhttp://support.hp.com/us-en/document/c03653209Workd for Win 10 too.

Read other 1 answers
RELEVANCY SCORE 63.2

Hello I recently installed Ubuntu 16.10 on my HP ENVY K212ne and I want to use it as default.( my previuos OS was Win10)I will get this output with "lsusb" command in terminal : Bus 001 Device 002: ID 8087:8001 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubBus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hubBus 002 Device 005: ID 0a5c:216c Broadcom Corp. BCM43142A0 Bluetooth DeviceBus 002 Device 004: ID 138a:0050 Validity Sensors, Inc. Swipe Fingerprint SensorBus 002 Device 003: ID 05c8:036e Cheng Uei Precision Industry Co., Ltd (Foxlink) WebcamBus 002 Device 002: ID 3938:1080 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubwhich means that my fingerprint sensor ID is : 138a:0050I tried to use fingerprint sensor , so I searched on the net and found two applications named "fprint" and "Fingerprint GUI" . But my sensor couldn't find  in "Supported readers" :Fingerprint GUI at Launchpad & fprint at Launchpad.How can I find fingerprint sensor drivers ?I should mention that when I bought this laptop , Ubuntu was installed on it as default (but I don't know which version) .

Read other answers
RELEVANCY SCORE 63.2

I am using Windows 10 on a laptop hp 4540s. Fingerprint sensor worked properly, but today suddenly stopped working. Even in the device manager will not be displayed. Please help me

A:Windows 10 fingerprint sensor problem

Hi @Meysam98?,  You may try to install below-mentioned driver: Validity Fingerprint Sensor Driver http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5229456&swItemId=ob_125839_1&swEnvOid=415...  I hope that answers your question.  I am an HP employee, the opinions expressed here are my personal opinions, not of HP. Make it easier for other people to find solutions, by marking my answer ?Accept as Solution? if it solves your problem. ***Click on "Thumbs up" button to the left side of my post to acknowledge the post ***

Read other 2 answers
RELEVANCY SCORE 63.2

Lenovo yoga 900-13isk Bios c6cn39ww, I have been having trouble using the laptop, as soon as I move the screen it will go off, if I slowly move the screen back to a certain spot it will show again. it as if I just dim the screen, if I hook up an external monitor it works fine. what I've done so far, removed and reloaded the complete computer to factory, no help, I then removed the battery - reinstalled and again same problem., next I read the ribbon cable might be loose, I removed the back and moved the ribbon and did not get any flickers on the screen so My thoughts are the ribbon cable is good. I then re installed the lenova drivers and I'm having no luck repairing. I then ran the lenovo diagnostic, all passed until I got to Accelerometer interactive test it failed (9s)??? the error is unexpected values read from the sensor.and Gyrometer interactive test failed (39s)?? unexpected values read from the sensor.. I'm not sure what the 9s or the 39s stands for.also these test were run while the external monitor was connected in extended screen mode. nothing on the laptop monitor back light on just no desktop, the external monitor was perfect..Ideas appreciated. this laptop has been great its been used very little, basically just to read the paper in the morning, never droppedthank you

A:Fingerprint Sensor stopped working

I think you mistitled your post. 

Read other 1 answers
RELEVANCY SCORE 63.2

Hi, I just did the July update for my t470s, and now my fingerprint sensor has completely stopped working. The light doesn't come on, and it's not recognized in Windows. I do have 2 devices not working in Device Manager now. UCSI USB Connection Manager, and USB xHCI Compliant Host Controller. They both say that Windows cannot verify the digital signatures. What should I do? Thanks,

Read other answers
RELEVANCY SCORE 63.2

Is it possible to use Fingerprint sign in on my pc?If yes then pls give me solution.Thanks.

Read other answers
RELEVANCY SCORE 63.2

sir/mam i download and install the Validity Fingerprint Sensor Driver2.1.0.2 Rev. A from your website File name:sp45217.exeafter installation it says you have to restart your computer then doesn't happen any thingplease tell me what to do 

Read other answers
RELEVANCY SCORE 63.2

I've been using the new 6th gen X1 Carbon for about 2 months now. All of a sudden today, my fingerprint sensor does not work. When I turned on my laptop, I tried using the fingerprint sensor for log-in. The sensor won't even flash (orange for failed, white for success). Did anyone have this similar issue? How do I fix it?

Read other answers