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Login and Safe Mode problems

Q: Login and Safe Mode problems


My computer has been infected for the past couple months, it was manageable at first with only regularly appearing popups. After trying to kill them off the infection intensified drastically. In trying to login after booting windows it either immediately logs me off or freezes with only my background visible. I tried to boot in safe mode but i got blue screen of death with error prompt "STOP: 0x000000c5 (0x00000000 0x00000000 0x00000000 0x00000000)". I'm wondering if there's some way to salvage the poor thing with windows recovery console or something. Any help or advice would be greatly appreciated.

Preferred Solution: Login and Safe Mode problems

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Login and Safe Mode problems

The instructions provided at the following link will probably enable you to get your system back up and running again:
Windows XP Logon/Logoff Loop .... thinkinginpixels

Good luck.

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I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing


Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet


Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..

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Ok, here's the background. My wife's pc (identical to my own, and running on Windows XP)was restarting at shutdown recently on it's own and I saw an error that said there was some kind of driver error. So, I uninstalled the nvidia drivers in hopes of installing the most recent ones. I don't know if this was the issue, but I was troubleshooting and I noticed that there was a recent driver update.

Well now I can't log on at all, because when I get to the windows login screen, the mouse and keyboard won't work. I see for an instance the cursor shows an hourglass, then nothing. I see the blinking cursor in the login field, but I can't type anything in there, and the mouse doesn't work.

So, I tried to do a system restore but it just sent me to the login screen, and no mouse or keyboard function persisted. When I tried to go into safe mode, it asked me what was the boot device I wanted to use (which after some searching I see is also an indicator of a problem, but I'm not sure what it means). I picked my HD and continued to do a restore to the last working config, and the same deal, can't login, no mouse or keyboard use at that sceen.

So, I tried going into safe and it shows both an administrator icon and my wife's user name, and I can't try either because again, the moust and keyboard aren't working here either!

I tried to boot with the windows xp disc in, even picked the boot source from the boot menu as floppy and again as the cd-rom. I read that doing so can sometim... Read more

A:I can't use the mouse or keyboard to login at the login screen, not in safe mode too

what type of mouse/keyboard, wireless, ps2, usb?

when it asks for password at repair console, just press enter.

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I can't get to the OS to run anything. When I log in, it goes blank (eggshell color). When I Ctrl+Alt+Del and tell it to shut down I see the desktop just before it logs off. When I try going into safe mode it restarts after login. This is on an Emachines ET1331G-07 4gig ram Win 7 64bit, off the network.

A:Win 7 Screen goes eggshell after login, safe mode restarts after login

When did problem begin?
Any indications that system was/is infected...prior to your post here?
Any changes to system made prior to problems?

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Helo, this is my first thread so im not good in explaning stuff...

I was on my computer operating normaly the last few days... i shut my laptop down normaly... but the next day when i turned on my pc and tried to login it says "incorrect password..etc....." i even tried to change my password at the microsoft website(because i synced it there) but still it says incorect password please go to microsoft to change your password.... ( i also tried using picture password)

Good thing i have an alternate Local account on my laptop so i tried to login... but strangely... it says " please use smartcard logon" = what??.... i dont have that sort of thing....... and how on earth can i use a card on my laptop (its not a touch screen either, i just use the mouse for dragging lines for picture password)......

Ive been having a hard time trying to fix this..... when i open my laptop in safe mode, WOW! my password worked there.....

since then ive been using safe mode as my alternate to use my laptop... but it has too many restrictions (no sound is one of them).......

Please help me... i can explain my situation further if you would gladly help.....
I have a Compaq Presario CQ43 That has been converted to win 8.1...... (its an old laptop i know..)


A:Cant Login in win8, but can login safe mode just fine.

Can you get into Advanced Options as shown in link below? From there you can try Automatic Repair or System Restore.How To Boot Into Windows 8.1 Safe Mode [Guide] | Redmond Pie


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I got win 7 home premium 64 bit on an i3 laptop. My system worked fine until today morning.

The problem is this;
When I boot the system in normal mode, I get to the part where I need to enter my password to login. Once i do that, all I get is a black screen with the mouse pointer that moves about normally. I've waited for the normal desktop environment to appear (ie icons and taskbar) but this doesn't happen (btw, my desktop background color is always black).
The system boots perfectly in safe mode.

Yesterday was the first time in over a year I used utorrent. I used to get the BSOD when I used to use it. I couldn't rectify the problem and hence had stopped using it. It worked fine yesterday though.

Any idea whats happening and how I could fix the problem?

A:Windows doesn't login properly in normal mode but fine in safe mode

I've tried running SFC /SCANNOW a couple of times but I keep getting a message that there may be corrupted files. I also created the sfcdetails.txt file.
Going to try the system restore option now

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I started getting BSOD's right after login after boot up. I get a number of different ones and occasionally some repeat. When I come up in safe mode (with and without networking) I can function as long as I don't do too much. I've drive tested my system drive and I also did a memory test. I've also not made any changes recently. If I do too much it will BSOD though. When I start copying files off my system drive to my storage array, I BSOD if I'm doing more than a couple gigs.

I can't seem to get a consistent BSOD. I've listed most of the ones below, I haven't caugh them all.

Any help is appreciated and thank you in advance.Memory Management with Stop 1a
Cache Manager with 0x34 I think
Stop with 0X24
Stop with a 0x7f
Page fault in non-paged area with a Win32k.sys
got 2 more new ones today
special pool detected memory corruption 0xC1
pfn_list_corrupt 0x4E
Going to add new dump in reply here in a bit.

A:Different BSOD's upon login in regular mode and in safe mode

Lots of crashes but they are not showing any probable cause.

Do these, as a test:

Free up the startup.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Stop nVidia automatic driver update:
Open nVidia control center.
Help> Updates. It will open the nVidia updates window.
Click the preferences tab.
Uncheck "Automatically check for updates"
Apply > OK.
If the crashes continue to occur after doing these, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.


If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode.... Read more

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I searched Google for a few keywords to find what I was looking for, but apparently I'm brain-damaged at the moment.

I have got a PC (XP Home Edition) from one of our client , I can not log to the admin account (no password set for the admin, hit enter).

I tried that in normal mode and safe mode but no success.

It is not a password problem.When I tried to log in it logged me out immediately.

I have read many threads is other forums , but I did not find them related to my issue.

For instance one of those many forums below


I guess the computer hit by virus.


A:XP can not login neither in normal mode nor in safe mode

It has to do with the userinit.exe file or registry entry.

Start by looking at this -- do you have an XP CD?


Unfortunately it may not be that exact trojan, so the instructions there carried out literally may not solve the problem.

If you have an XP CD you can create a Windows Boot CD >>


This will allow you, using the included registry editor to edit the value directly in the registry.

See attachment. This is a screenshot of UBCD4wins registry editor and the CORRECT userinit value that should be there.

You must ALSO verifify that the file userinit.exe exists in the system32 directory.

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I was installing the yahoo anti virus software over my expired norton. When I retarted in locked up my computer. I am on a network and cannot login in safe mode. How can I delete the yahoo anti virus software or restore to an earlier date?

A:Cannot Login While In Safe Mode?

is this matter resolved?

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I reset my msconf to automatically reboot in safe mode and now my username and password, that normally works to get me into Windows, does not work for safe mode. Furthermore, I cannot change the settings back to normal when I press F8 at the beginning of rebooting my Windows XP software. I have tried to use the boot disk software that I recieved off of this web site, but I cannot get onto the C drive to change Boot.ini to a different name and login to Windows normally. The boot disk software puts me into MS-DOS, but it shows A:\> instead of C:\>. How can I get into my C drive from my A drive??

A:Can't Login Into Safe Mode

I think the command you should type is cd C:\.

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I changed my computer to boot in safe mode using msconfig.exe. But now when it gets to the login screen, I only get the Ease of Access and Shutdown buttons. Nothing else except the cursor and the background show up.

Is there a way to fix this?

BTW, it's a Dell Inspiron 6400, running Windows 7 x32.

A:Cannot login in safe mode

Do a System Restore to before you made the msconfig change, see here: System Restore

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Hi Guys, last night my computer was working fine, but this morning when I switch it on it keeps on rebooting.

I can't even get into safe mode and when I try the other options such as run the last configuration it still doesn't work. I can't get into command prompt either.

when i select run in normal mode, windows loads up and i get to the password screen... BUT i can't click on the password box - the mouse dissapears.

I have read a few threads on this topic to find out what to do but I am still stuck and would appreciate your help.

I am running XP. I dont have the XP installation disk, and for me, formatting the hard-drive is of Last Resort.

Please can you help me!

Thanks in advance,


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I work with higher functioning persons with special needs. One of my guys just got a new game, and one of the other guys wants to put it on his computer as well. He hasn't used his computer in a long time, (loves his ps3) and doesnt remember his password. Im pretty sure I could do this for him several ways, but when I try to get to a safe mode command prompt I still have to login which I can't. I tried a ophcrack last night (which is basically a startup disk with a brute force hack) and pass was not found. But seen there was an admin which was disabled. Is there a way I can enable admin or boot to a promt without being able to login? I have found some boot disk for money (I really want to help the guy, but don't get paid enough to want to pay for it). I have got kon-boot,that I plan on trying tonight,which will supposedly remove the password, but who knows if it will work. If it doesn't, I would really like a backup plan. Thank you for you time for reading, and help if you can!
Also, he said it didn't come with a disk, so even if I go to repair my pc it still wanted me to login with his account, so even if I wanted to restore I can't.

A:can't login, and no safe mode

Well this is what i would do from the top of my head:
Download a Linux Distro, use Yumi or something to create a bootable USB
Boot the USB and LInux
Find the Windows partition and navigate to the /windows/system32 folder 
Copy cmd.exe to cmd2.exe
Then rename sethc.exe to sethc.exe.bak
then rename cmd2.exe to sethc.exe
The exit and restart 
at login tap shift 5 times and it will open a cmd box with admin rights 
type "net user [thepersonsusername] [yournewpassword]" 
E.g "net user user thisismypassword"
then press enter and it will replace the password of that user
If you dont know the username exactly just type "net user" first and it display the users.
I hope this helps 

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when i turn on my computer, the login page doesnt show up, and it just keep black screen, what should i do?

A:cannot login to windows, not even safe mode!!!

-Well, First of all, It might be a problem with a graphic card, What is the graphic card that you are currently using?
-It might also be with the monitor, do you get to see anything else before this black screen?
-Do you have the latest drivers for the Graphic Card?

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After the use of a cleaning program I can only log into Windows 7 in safe mode, normal log in ends with an error message. I tried system restore, new installation of Windows and creation of new user profiles, which all failed. The 'cleaner' also deleted many save game data and game configurations. This happened about a month ago, yet since a few days the guest account is also affected: now both work only in safe mode.

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Basically, I went to restart my pc and pressed the F8 key and selected
"Safe Mode". The computer continued to boot up in Safe Mode and I got to a light blue login screen where it showed 2 accounts , Administrative and a second user account I must have made when I first had installed Windows XP home edition on my computer.

When I go to click on the Administrative/ user accounts it doesn't show any password entry box or anything. All it does is say "loading persnoal settings" then it says "saving settings" when I click on them and that's it.

It doesn't look like I can do anything because I'm stuck in Safe Mode and can't get passed this user account login page.

Is there any way to fix this?

A:Safe mode/login trouble

why not repair you version of O.S! although it's always recommended to back-up files first (that is if you have time doing it) but for me repairing O.S doesn't remove any files... i think try doing that first!

Good luck

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hi running windows xp on my laptop problem is that i got a message saying it was closing down windows as it was infected? i can get into safe mode and when i go to log in the icons briefly appear before closing down again.even if i start in mormal mode the same happens as soon as i log in to the laptop thanks for any help

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The clients PC is a Packard Bell desktop. There are two users setup to login to Windows XP Media Center.The problem is that no-one can login. When logging in to the machine the desktop image is displayed for less than a second before the 'Logging off ...' message comes up and we are back to the login screen.The same happens in 'Safe Mode' logging in as any user OR Administrator.After the first login attempt after turning the machine on there is an ochre coloured box which appears in the bottom right of the logon screen. This box is headed up 'Log on Authentication' with a yellow padlock to the left. Below that is 'Please authenticate the user that you wish to log onto the system'. Below this message is a key on the left and 'Cancel' on the right.The only thing I can see to do is to reformat BUT before I do is there anything else that might help if I attach the hard disk to one of my own machines?

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I was troubleshooting an issue with windows update 967715. The update never successfully installs, at least, I keep getting prompted to install it by Windows Update.

Anyway, one of the solutions I found for the issue was to install the update by itself when in safe mode. So I rebooted the computer in safe mode and was greeted by the two users that have privileges on the system, the administrator and a user, both of which have administrator access.

I could not login to safe mode for either of these users, despite knowing the passwords for both. I tried resetting the user's password, and provided a new hint. When I rebooted in safe mode I could see the user's hint but could not login with the correct password.

I'm running xp pro with sp3.

Thanks for any help you can provide.


A:adminstrator can't login to safe mode

Try this: WinXP - Fixing Win Update Failures

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I got some sort of trojan messages from Mcafee. Said it could not quarantine one of the items so I had to reboot. Since the reboot I have been unable to log into the PC. It seems to load properly, then I see my desktop background image for a few seconds (5 to 10), and then instead of showing me all the icons on the desktop, it goes back to the "login panel" or I don't know how to call this, where you have the choice of which user sessions you want in windows.
I only have one, which is Administrator.

So windows brings me there. If I click on my profile to log into windows, I hear the "Welcome" music from windows, and as soon as the sound is finished playing (about 3-4 second), I hear the "GoodBye" music from windows, as when you decide to quit and either leave a session or shut down the computer.
And it brings me back to that exact same window where I can choose my profile(only have one), or the only other option I have at that point is to ShutDown/Restart my computer.

Only other thing I could think of was logging in using the Safe-Mode.
Tried f8, choosed the safe mode and here what it does.
I see the big windows sign (fullscreen, showing that it's loading) but then my screen "blinks" 2 more times (just like if I had unplugged the monitor from the wall), so it flashes2-3 times, then I see some kind of dos screen with text only on the bottom line. It seems to load the drivers..It keeps loading for a while (seems to run much slo... Read more

A:Trojan - Now can't login even in safe mode

OK. I have managed to get back into the machine by using expand j:\i386\unerinit.ex_ c:\windows\system32

Now left with a number of virus notices through McAfee. I have noticed on a few threads that although poeple are running virus scans they are unable to get rid of everything. What is the best way to remove all traces of the virus NEW WIN32?

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I can't login, I am working in safe mode with Networking to see my files and make an external back up, I can't use programs and printers in Safe Mode. When I login say the following:
" The User Profile Service service failed the logon."
"User Profile cannot be loaded"
Then show 2 screens: "Preparing to configure Windows do not turn off your computer"
I hope you can give me support

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My Pavilion dv7 Notebook product #A6X02UA#ABA will not log in. It's factory install OS was Win 7. It now running Win 10.I used Safe Mode in an attempt to remove Webroot, after the reboot the normal screen appears without a login box. I have shutdown and pressed F8 and it boots into the same screen with no login box. Blind password typed does not work. Using a USB boot stick and attemping various tricks using reboot/ESC fail. Restore points fail as well. Is there anyway I can get this machine out of Safe Mode?

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I got this laptop from a friend but the admin login in the safe mode has a password. is there any way to go past that password or to reset it. i would like to use that account to clean out some stubborn spyware. is there any way that i can get the password for that account? i know that normally there is no password for it but on this computer it is password protected.

A:Safe Mode Admin login

Ask the friend. We can't help with passwords.

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I have Lenovo laptop with Windows 8.1. I enabled safemode and restarted my laptop.on Login screen, it asks me to enter microsoft account password and my wifi is disabled. When i enter the password, it says password is incorrect. How do I login?

A:Windows 8.1 in safe mode - not able to login

Login normally, create a local account and then boot into safe mode and log into the local account.

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Hey, my first post. I am at least an intermediate user so don't hold back. I am being lazy seeking to avoid formatting and reloading.

SysConfig: 3Ghz P4, 1GB DDR3, (2) SAS drives.
Just prior to my problem a bunch of XP updates were downloaded/installed.

After logging in any app I launch causes system to lock up. Under this login/profile I am logging into a domain. BUT when I login to the local account I can runs apps, get email but can't connect to website via browser! I get "unable to connect".

When I try going to same mode under the domain profile it doesn't complete loading the drivers.

Tried rolling back to a month ago with system restore, the system allowed me to do that for some reason, but no change.

Oh and I notice that the listing of installed apps in Add/Change Programs in control panel does not show any apps. Blank.

Should I try to make this all work or reformat/load? If so, have recommendations on how to avoid reinstalling all the apps? Maybe b/u program files and copy a hive over to 2nd drive?


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Hello everyone.

I am running windows xp pro on a dell latitude d410, and have a problem. It is similar to a previous post, which was not answered.

Okay, so I went into msconfig and selected safe mode under boot.ini. Now my computer starts in safe mode, but windows doesn't recognize my regular username and pw! (admin doesn't work either) I believe the problem comes from the fact that I cannot select a domain to log into. So when I restart windows, I hold F5 to select start up modes. I've tried normal mode, and every other mode, but it still starts in safemode. Needless to say, I can't get into windows to uncheck the safemode option under boot.ini.

Does anyone have any advice? Besides reformatting? Maybe a way to access boot.ini without logging into windows?



A:stuck in safe mode, cannot login

U have to use a boot cd to access the User Accounts and modify the Boot.ini


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One day, I rebooted, and then there was nothing. After Windows finished loading, there was naught but a black screen, and a cursor if I move the mouse quickly. This happens in safe mode as well, and on both my dedicated graphics card (an Asus AMD HD 6450 Silent) and my integrated graphics (which I have no idea about, other than it is a Biostar A780L3G). When I try to refresh directly, with a fresh copy of Windows 8.1 installation media, it says it is invalid, despite it being x64, same as the installed version. When I try directly, it says the HDD is locked, and none of the guides I have followed to unlock it through the disk work. Also, I dont know if this matters or not, but when I try booting into safe mode, at first, when I move the mouse, in the corners, it says Safe Mode. Please respond ASAP.

A:No login screen when I boot, even in safe mode.

Your on-board card is this one:

ATI Radeon? HD3000 Graphics, On Board Graphic Max. Memory Share Up to 512 MB
Support ATI Hybrid Crossfire

A780L3G :: Placa-M?e :: BIOSTAR

I still could not find anything that could explain your problem. Does your MoBo have any kind of HDD protection, similar to HP DriveLock?

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Booting to normal mode, after logging in I get a blue screen. I can boot to safe mode. I tried system restore but it freezes. I tried recovery console and that blue screens with a stop message of pci.sys. Cleared out msconfig and non-windows services - no luck. I've attached the latest minidumps. Any help would be appreciated.

Machine specs:
Dell Dimension 9150
XP Media Center Edition SP3
Pentium (R)

A:Blue screen at login - Safe mode ok

If you can get on in safe mode, click on start--all programs--accessories--command prompt, once at the command prompt type chkdsk /r (there is a space after chkdsk before /r then click enter it will give you a message that it is in use do you want to run at next startup type y for yes and reboot it should run when it reboots, let it finish when it has finished type exit at the command prompt get the disk out and reboot. Good Luck!

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Hi folks. Last night switched off laptop while downloading codecs for media player as it was trying to download search bars. After switching back on windows couldnt start. Entering safe mode it will only login as user not admin (admin shows blue screen and message about uninstalling recent drivers then crashes back to restart). Tried running safe mode as user, run cmd as admn, type net user administrator /active = yes but get error 5. Blue screen on admin says error 50 (page file error). Help please!

Ps tried f8 + prevent restart (hangs), return to previous config , system restore (need admin status),
Will try and get dump files, bc

A:Only boots in safe mode and cant login as admin to fix

Blue Screen of Death (BSOD) Posting Instructions

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Ok, so I'm running Windows 7, Home Premium 64 Bit, with 6 GB of ram and 500 GB Hard drive. And everything was fine and dandy until yesterday, in which my computer froze and shut off in the middle of a conversation between me and my friend on steam.

Anyways, I restarted it and it took a couple tries, but it finally stopped BSoD-ing. But then when I shut it off and booted it up later, the BSoD kept coming back and hasn't allowed me to login on Normal Mode since. Now there's a few things to note:

1.) To even get on the internet to post this, I had to start Safe Mode with command prompt, start "explorer.exe" and then restart the computer and run Safe Mode with Networking.

2.) Once every 5 or so times I start in safe mode, it BSoDs me immediately.

3.) When I'm starting in normal mode, I log in and first the computer displays the desktop after taking an unusual amount of time to load it. It then asks me for permission to run UniBlue Speed Up My PC (Which is strange since I disabled all of the Startup Programs, but I'll post again if that was the issue) and then immediately freeze OR it will just blue screen the instant I login.

4.) I can't add my system health report to the attachment because I can't start the Performance Logs and Alerts service in safe mode, sorry.

I've found other issues similar to mine, but none of the solutions worked.

Please help, thanks

A:BSoD on login, occasionally on safe mode

Hi -
Uninstall UniBlue Speed Up My PC - causes nothing but problems!

Install Service Pack 1: Learn how to install Windows 7 Service Pack 1 (SP1)
and then
Run Driver Verifier: Driver Verifier - Enable and Disable


Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Dean\Desktop\Windows_NT6_BSOD_jcgriff2\041011-25412-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`0225b000 PsLoadedModuleList = 0xfffff800`02498e50
Debug session time: Mon Apr 11 13:11:24.843 2011 (UTC + 12:00)
System Uptime: 0 days 0:01:18.483
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *
**********... Read more

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My laptop seems to hang after the login screen, the screen either goes completely black or sometimes shows the desktop picture and an empty taskbar, but I am unable to do anything such as task manager. Leaving the system running for 10-15 minutes after trying ctrl-alt-del will bring up some error message, but I forget what it said, I'll try to get it again.

I can get into Safe Mode just fine, and ran the SF Diagnostic Tool from there, I have attached the files it created as requested. The laptop hung on me on shutdown before this issue started and after waiting for 30 minutes for it to try to shut down normally it wasn't responding so I had to power it down. I'm thinking that might've fudged something up but I'm unsure if there were any windows updates queued at the time or not.

I'm really unsure what to do at this point, there aren't any System Restore points, I didn't remember turning it off but I must have at some point.

A:Black screen after login, Safe mode OK

Does a clean boot start succesfully?
Troubleshoot Application Conflicts by Performing a Clean Startup
if so... turn your restore points on.

Post results

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The problem happened yesterday in my Lenovo laptop.
When Windows boot I get to the black screen with the Windows logo. Afterwards I get a black screen with only the cursor and nothing else. If I move the cursor a bit the screen dims, I still see the cursor (like the brightness goes full down).

I try to get to Safe Mode and it seems that it would work because I get to the blue login screen, but there I have another issue as neither the keyboard, nor the touchpad seem to work. So I can't login.
I connected a physical mouse to the USB port but again it doesnt seem to work in Safe Mode so I can login.
In BIOS the keyboard works just fine.

I tried F8 and then a repair but Windows did not find any problems and the problem persists. I believe that if I could somehow type and get in Safe Mode I could probably find what's wrong.
Any ideas would be appreciated.

A:Windows cannot boot and I cannot login into Safe Mode

Work through the steps for Troubleshooting Windows 7 Failure to Boot

Everything that can possibly be done to start Win7 is in the list, leading up to if necessary rescuiing your files to run Factory Recovery or do the superior Clean Reinstall - Factory OEM Windows 7

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My computer was working fine but then I rebooted and for some reason every time I login into my user account (or any user account at that) it freezes within the next minute.

I have tried booting into safe mode but every time after the system files have loaded (this screen - http://www.sohologics.com/fileadmin/newsletter/news0201/safe-mode04.jpg, the computer restarts and boots into the "normal" mode.

Are there any solutions to this problem or has anyone experienced this?


A:Freeze on Login and can't boot into safe mode

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I am try do safe mode at windows 8, but monitor tell out of range.
and now I even can not login to windows 8..
what I can do? need help asap, bozz pc.
now I hate win8

A:Safe Mode from msconfig, Out of range, cannot login

It should not state that with Safe Mode. Try pressing the Auto Calibrate button on your monitor.

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Not sure how to describe this one. Suspect Virus has corrupted this pc.

User claims a Virus (Fake) protection program was popping up.
I suspect badly infected as I know the user....

Now...User attemps to log in on networked computer (WinXP Home SP3) and after entering password the screen blanks and the computer reboots.

I'm unable to get to safe mode as the same thing happens when I select the "Administrator" or the User and their password.

Action: so far
1) I removed the Hard Drive from the infected pc and attached as external drive and ran AVG Free 9.0 and Malwarebytes - both found tons of stuff. (Malwarebytes appeared to clean up the Fake anti-spyware - to what extent I'm not sure.
2) Restored drive to original computer and am getting same issues. Unalbe to login or get to safe mode... any of them.

Thinking about running WinXP Repair
Any other suggestions appreciated.

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I was following the directions I found in another area of this board to get rid of the xlime offeroptimizer problem. I took the following steps:

Enabled hidden files and folders
Turned off system restore

I then went to reboot into safe mode, but instead of using the F8 method, I went to start>run>typed in msconfig> checked "/safeboot"

Now when I try to start my computer, I get the startup screen for safemode. I have always logged on with ctrl/alt/delete and my password. However, now the computer doesn't recognize my password, and I am effectively locked out of my computer all together as I can't get past this screen. Please help!


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I can't get logged in in safe mode to check and change the administrator account. I bought a new HP D4990y and it denies me administrative access and they tell me I need to change it in safe mode but I can't seem to get logged in to it.Edit: Moved topic from XP to the more appropriate forum. ~ Animal

A:Login To Vista Premium In Safe Mode

I don't know if this is what you are looking for. If not please give a little more information as to how you are trying to log into Safe Mode and if there are any error messages.http://bertk.mvps.org/html/safemodevista.html

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Hi everyone,

I walked away from my computer last night with only Google Chrome running, and 2 tabs: AOL mail, and Facebook/FarmVille. When I returned to it, the browser froze. I hit cntl alt del to close the program. Things still seemed slow after everything was closed, so I tried a reboot. However, it won't let me past login. I get the word welcome with the spinning circle and nothing else.

In safe mode, things were fine, just a little slow. I scanned with Webroot twice, and nothing was found.

I was browsing for suggestions last night and Tried sfc/scan now... That came back normal too. Another suggestion was some anti malware programs, downloaded Nader safe mode with networking. That's how I learned I get the same freeze at login with that startup.

I'm not a computer nerd but use them regularly and am willing to try some things before taking it into a shop, so I'm open to suggestions. Last month I contracted Trojans and while it was at Best Buy being repaired, they realized the hard drive was going bad, so I have a new hard drive, if that makes any difference.

Please help!

A:Freeze at login, cannot use safe mode with networking either


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After running a full system scan of Norton-Anti Virus 2004, I got rid of 505 adware,virus, and stuff but many of the remaining adware had to be deleted manually. So I followed the given Norton Anti Virus instructions to get into Safe Mode in Windows XP home edition... this is exactly what I did.
*note - this is my first time ever going into Safe Mode

I went to Start - Run - typed in "msconfig" then clicked Ok.
I checked the " /SAFEBOOT" option and clicked Ok.
The prompt began and it restarted my computer in Safe Mode once I click Ok.
- Now Here's my problem -

My computer started up in Safe Mode correctly and got to light blue login screen, where you choose one of your accounts - I had 2 accounts to choose from, one called Administrative account and another account with a name I created.

I clicked on the Administrative account and it said " saving settings" then after it finishe nothing happend. no password entry box appeared and so I remained on the light blue Safe Mode login account screen. The same thing happend with my the created account as well. I'm stuck on the login screen on Safe Mode which means even If I turn the computer off and back on I'll still remain stuck at the login screen.

==========Does anyone know a way to fix this problem?

I do know how to get my computer back to its normal mode of restarting but I can't since I'm stuck at the Safe Mode light blue login account screen. However, I don'... Read more

A:Safe Mode Login screen problem

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When I attempt to login under any account name, it shows my blank desktop for a second and then quickly logs off without my doing. I can't access anything on my computer because i can't login. Right when i click to login, it logs off. I'm on another computer right now because I can't access mine. Safe mode won't work either. I would truly, sincerely appreciate any help. I'm out of ideas.

A:I Can't Login Onto Any Of My Accounts. Not Even The Administrator In Safe Mode.

Do you have the Windows XP installation cd for the installation that is on this computer?

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My Dads PC recently started freezing when loading windows XP (at the splash screen before the login screen). This seems to be an intimitant error at the moment. Windows also apears to load without problems in Safe Mode.

I have attempted a clean re-install of windows XP and he has informed me that the problem persists. Any help and suggestions in troubleshooting and solving this problem would be apreciated. Below is a list of the PC's hardware.

ASUS A8N-SLI Premium
AMD Athlon 64 X2 Dual Core @ 2.2GHz
ATI Radeon HD 3400
Creative SB Audigy 2

Thanks in advance.
An Amateur

A:Win XP freeze before login, loads ok in safe mode

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Webroot found 2 trojan horse virus and remove them. Rebooted found more and removed them, then rebooted, to a black screen. 500 Gbyte SSD Scandisk extreme pro.

I can boot into advanced options, but startup options is not available (no safe mode).

Used my rescue disk to enter cmd line and used things like scannow, chkdsk and diskprt to test the disk. Not errors listed.

Used rescue disk to try to reset Windows while saving my data... Get an error about a missing partition, but diskprt shows an 8 Gbyte partition and an approximately 480 Gbyte partition, which contains my installation and data.

Used Windows 10 install disk to reset the os, got a missing partition error.

I used a similar SSD and did a clean install of Windows, to verify that the bios and hardware are ok. Having trouble getting the ASUS Sabertooth x79 audio working. Driver issues.

I ran Anvi Rescue Disk "Scan", it did not find any Threats on the Windows 10 disk.
I then ran "Repair" and it found problems, with everything except Windows Firewall.

A:Win 10 No Safe Mode, Login to black screen

bradcarvey said:

Webroot found 2 trojan horse virus and remove them. Rebooted found more and removed them, then rebooted, to a black screen. 500 Gbyte SSD Scandisk extreme pro.

I can boot into advanced options, but startup options is not available (no safe mode).

Used my rescue disk to enter cmd line and used things like scannow, chkdsk and diskprt to test the disk. Not errors listed.

Used rescue disk to try to reset Windows while saving my data... Get an error about a missing partition, but diskprt shows an 8 Gbyte partition and an approximately 480 Gbyte partition, which contains my installation and data.

Used Windows 10 install disk to reset the os, got a missing partition error.

I used a similar SSD and did a clean install of Windows, to verify that the bios and hardware are ok. Having trouble getting the ASUS Sabertooth x79 audio working. Driver issues.

I ran Anvi Rescue Disk "Scan", it did not find any Threats on the Windows 10 disk.
I then ran "Repair" and it found problems, with everything except Windows Firewall.Click to expand...

There are/were issues recently with Webroot...not saying that is the cause but I believe the simplest way to get up and going is to do an emergency boot with your backup software...(hopefully you have)

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Hello,I'm in desperate need of help. When I run a Google search and click on a search item - I'm redirected to a random page. If I click the back button it takes me to the right page...but slowly. Also I am unable to login in safe mode in XP and my computer seems to be running sluggishly. I've run scans with Trend Micro, Malwarebytes, and SUPERAntispyware with no lasting results. Attached are the DDS and GMER logs. Please help! Thanks,SladeDDS (Ver_09-12-01.01) - NTFSx86 Run by HP_Administrator at 8:34:57.50 on 25-Feb-2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.185 [GMT -8:00]AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}AV: Trend Micro Internet Security *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}FW: Trend Micro Personal Firewall *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\system32\CTsvcCDA.EXEC:\WINDOWS\eHome\... Read more

A:IE8 Redirect - unable to login to Safe Mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEnetsvcsmsconfigsafebootminimalsafebootnetworkactivexdrivers32%systemroot%�... Read more

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i am only able to login to safe mode with command prompt as administrator and it took forever at the loaded stuff screen then it only popped up cmd and the desktop background so i had to try to open a file so i could get to the windows does not recognize this program then i went to browse then the taskbar popped up with the desktop icons
i currently dont have any system restores as i tried to restore once this worked
and i dont have a windows xp cd but i have a key
and i dont have recovery console installed

A:cannot login to any accounts normally or in regular safe mode

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I've seen variations of this problem but none that match mine. The other day I was downloading music and on the internet. I clicked on a link and it basically froze my computer up so I did a hard shutdown. When i rebooted I can login and the desktop boots up and a few programs start loading and then it freezes. I can move the mouse but can't click on anything. This happens every time (even when I tried logging in as Administrator). I'm not a computer expert but I've always been able to fix problems in safe mode, however when I try booting in safe mode I get this message "We apologize for the inconvenience but windows did not start successfully. A recent hardware or software change might have caused this." It also hangs on Agp440 when loading the drivers in safe mode. I have a Dell D600 desktop. Does anyone have any suggestions? I have an external and most of my things backed up but hadn't backed up for a couple weeks so I need to get the rest of my files. Any advice is greatly appreciated, thanks!

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My laptop has stopped working suddenly stopped working .the after login the screen becomes black only cursour is visible alt+Ctrl+del ...taskmanager opens. but still after long long time the desktop appears with black background and everything slow. safemode also is slow very slow so please help...

A:black screen after login & safe mode also slow

Hello and welcome herschelle now if you can get safe mode at all I would run these at very least


http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary
It does however sound very much like the machine has malware on it so one thing you could do if you have access to another machine is to use this
http://support.kaspersky.com/4162 < this will run from power up and scan for malware without the need for Windows to be running - that is because it is a bootable program in it's own right. You can make a disk or USB stick to boot from - you will of course need to set the BIOS boot sequence to that particular device disk or stick.

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