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Lenovo Y700 15-ACZ randomly restarts, gets stuck at startup Lenovo logo, GPU fails

Q: Lenovo Y700 15-ACZ randomly restarts, gets stuck at startup Lenovo logo, GPU fails

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Y700 15-ACZ randomly restarts, gets stuck at startup Lenovo logo, GPU fails

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RELEVANCY SCORE 98.4

Hey guys, first time here and I just want to inform you that I'm not a genius so please talk like you're talking to a 9years old kid..

So my problem is as the title says.. Well it started when I opened my laptop from sleep mode then it was hanging up and then it suddenly turned blue with sad face.. I didn't read the problem clearly but i remember it saying a problem about "kernel_????_????"..

I tried to hard reset my laptop cause it was taking so much time then it ended up stuck on the logo... Now I'm the one with the blue sad face...



Hope you guys can help me as soon as possible., thanks in advance..

A:lenovo flex 15 is stuck on lenovo logo

Right, you mentioned it turned blue with a sad face, that is a Blue Screen of Death (or proper term is Kernel bugcheck) which indicates something has gone wrong.
In order to help we'll need the .dmp files.
Follow these instructions:

http://www.techsupportforum.com/foru...ta-452654.html

Post back the correct files in your next reply, do note that it would be helpful if you uploaded them in another reply and not edit your first post as I won't get a notification via email you've edited the post.
It just helps me get back to you easier.

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RELEVANCY SCORE 98.4

Hi my Lenovo when power on stuck in Lenovo logo... cannot get in bios or safe mode, please help

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RELEVANCY SCORE 98.4

Hello. I have 3 year old Lenovo Y50-70 laptop. Couple days ago i decided to finally upgrade to SSD. The old HDD was 1TB WD 10SPCX and i replaced it with 480GB Kingston UV500 SSD. When I swapped the drives and tried to boot, I was stuck on completely black screen with only Lenovo logo. This ocured when I tried to enter Novo menu using Lenovo Novo button as well. I tried to put back the old HDD and it was working normally. When i pulled out both disks and tried to boot only from bootable USB this problem did not occur. Then i tried to plug the SSD to some HP desktop computer and I was able to install windows there and boot on the desktop normally. So I put the SSD back into my laptop and again i was stuck on the logo. However, because Windows was now installed, I was able to boot after being stuck on the Lenovo logo for some time. Then I tried to change the SATA controller mode. I tried both Compatible (IDE) and AHCI modes and installed fresh windows using both settings but still I was stuck on the cursed Lenovo logo. The lag lasted ~1 minute when usind the IDE and 6-7 minutes using AHCI setting.  My bios version is the same as the version available for donwload on my laptop drivers page (V3.03). Using bios options to restore to defaults or OS optimized defaults did not make any difference. All the drivers are installed and up to date, though I think this is irrelevant as the problem first occured before any OS was present.  Could it be t... Read more

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RELEVANCY SCORE 94.8

My Lenovo aio PC from c20-30 series is stuck on Lenovo logo. I tried entering the bios but it asks for a password.

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RELEVANCY SCORE 94.8

My Lenovo aio PC from c20-30 series is stuck on Lenovo logo. I tried entering the bios but it asks for a password.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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RELEVANCY SCORE 94

In order the remove viruses I restored my laptop to favtory settings. But when my laptop was trying to install windows again it was stuck at 10%. And after a while it said there was an error. And asked if I want to restart the laptop. So I did. But when it starts now it shows up the lenovo logo and then it goes black en then the logo shows up again. This keeps going. I can go in the bios setup by pressing 'F2'. Does anyone know how I can fix this? Help is needed. 

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RELEVANCY SCORE 92.4

Hello everyone, Since about five days ago, everytime I turn on my laptop, it starts normally. It goes into the black-background lenovo startup with a white loading symbol. Then, after maybe 5 rotations of the dots in the loading symbol, it freezes. It does not progress into starting up. At this point, I usually turn off my laptop by holding the power button. If I don't turn it off myself, it turns off automatically a few minutes later.  Every 2 or 3 times I turn on my computer, instead of the loading symbol, it turns into a "Preparing Automatic Repair" mode. I have seen the loading symbol for this mode but then it disappears and nothing happens and it turns off automatically after ten minutes or so. I've seen the same solution that help others with the same problem which is to take out the DVD from the laptop. I did this and my problem has not changed.  edit: g500 to g505

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RELEVANCY SCORE 92.4

Hello everyone, Since about five days ago, everytime I turn on my laptop, it starts normally. It goes into the black-background lenovo startup with a white loading symbol. Then, after maybe 5 rotations of the dots in the loading symbol, it freezes. It does not progress into starting up. At this point, I usually turn off my laptop by holding the power button. If I don't turn it off myself, it turns off automatically a few minutes later.  Every 2 or 3 times I turn on my computer, instead of the loading symbol, it turns into a "Preparing Automatic Repair" mode. I have seen the loading symbol for this mode but then it disappears and nothing happens and it turns off automatically after ten minutes or so. I've seen the same solution that help others with the same problem which is to take out the DVD from the laptop. I did this and my problem has not changed.  edit: g500 to g505

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RELEVANCY SCORE 89.6

HI GUYS!!MY LENOVO Y700 RANDOMLY SHUTS OFF WHEN BATTERY IN BETWEEN 50-60%, AND NOT PLUGGED IN. AND DOES NOT GET ON UNTILL I PLUG IN THE CHARGER.ITS BEEN ONLY 1 MONTH SINCE I BOUGHT IT..PLEASE HELP!!!!

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RELEVANCY SCORE 89.6

Hi. My girfriend got herself Y700-17. I installed Win 7 64bit on this laptop and it's working almost ok. The only problem is that the cpu (i5-6300hq) frequency is stuck at 2.2 ghz (cpuz shows it varies between 2193, 2194 and 2195 ghz). It will never go down or up to 3.2ghz like it should (or even 2.3, it's nominal frequency). It's frustrating because it makes the system fans run audibly loud even when not necessary, and the cpu is not reaching it's full potential. I read other similar  topic and saw that everything was normal under windows 10 so I'm gonna install it and try, but I'd really like to avoid having to use that system. Does all the skylakes behave like this under windows 7?

A:Lenovo Y700 - stuck @ 2.2 GHZ on Windows 7

Why 7, wasn't meant to be! Win 8.1 and all would be well as well as much faster.



T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

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RELEVANCY SCORE 89.2

Had this issue from couple of weeks but lapy used to start by itself automatically with out me doing anything to fix this. But since 2 days it?s just stuck on the logo. Tried all the methods like battery drain, nova key. but nothing?s working. Can anyone please help me out

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RELEVANCY SCORE 89.2

hi,i have a 2 year old G50-45. whenever i power on the laptop it is stuck at the lenovo logo.i tried the remove battery and press power button for 15-20 second method and still the screen is stuck at lenovo loding logo.i also tried to power off when on lenovo logo screen to access 'preparing automatic repair', but the screen is stuck at the 'preparing automatic repair' also, it dos not goes to 'diagnosing the PC'. i waited for 20 min. but nothing happens.  i also tried to use my earlier created usb backup drive but still the same problem occurs. it gets stuck at the lenovo logo.please help, it has been 5 days i am not able to access my laptop.  

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RELEVANCY SCORE 89.2

hi,I have a 3 year old G50-80 with win 10. whenever I power on the laptop it is stuck at the lenovo logo. I tried the remove battery, the "novo" button to power on the notebook. All methods gets stuck at the lenovo logo.what should I do now? Best

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RELEVANCY SCORE 89.2

Recently my lenovo laptop  z50-70 start blocking on black screen before lenovo logo appears on start up with led light on. It lastes from 15 minutes to even 2 hours before lenovo lego appears and laptop starts and works smoothly with no problems.Now it is blocked on black screen and can t proceed to lenovo logo. I can t acces bios menu.I tried bios reset. no effect.I updated the bios to the last version. no effect.

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RELEVANCY SCORE 88.4

So I restarted my y700 and it will now not pass the Lenovo loading screen any solutions?

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RELEVANCY SCORE 88.4

Hi friends,I have a problem with my Z510. I enabled USB boot from BIOS to boot from USB flash and reinstall my linux mint. After restarting, it just stuck on lenovo screen and even after pressing ctrl+alt+del or turning on using OKR, I cannot go to BIOS setting or recovery mode.I would apreciate if someone could help me asap.

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RELEVANCY SCORE 88.4

Hello, I just bought a new y510p laptop few days ago. It works fine for frist 3 days. Now, when I turn on the laptop, it stuck at lenovo logo screen and then restart. The recovery key doesnt work as well, it also dispay lenovo logo and then restart. I really appreciate if anyone can help, thanks

A:y510p stuck at lenovo logo

Additional information: I don't connect any external device. I cannot access BIOS using F10 key

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RELEVANCY SCORE 88.4

Hi, I have 40 of these Lenovo B570's and within the last 1 month I now have 5 of these devices which get stuck on Lenovo Logo ScreenOn the bottom I have F2 and F12 and the progress bar half way It doesnt boot, doesnt go into BIOS and doesnt go into Boot Menu Replaced, Batter, Hard-Drive, Memory, Wireless Card

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RELEVANCY SCORE 88.4

My phone is stuck on lenovo's logo.I can turn it off by removing the battery, then when I click the power button to start it up, it stuckes again at this logo.I've tried some solutions I found in youtube such as plugging the charger or resseting by the method of holding the power button and the volume keys but they are not working.I also changed the battery but it seems that's not the problem eather.Please let me know if smo can help me.  

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RELEVANCY SCORE 87.2

My Lenovo ideapad 110 is stuck on "Lenovo?" that's all that is on there I can't access the BIOS menu through the novo button or the fn+f2. 

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RELEVANCY SCORE 87.2

I have a T450s, bought it one and half years ago. I rarely turn off the laptop, mostly just close the screen. I guess it just goes to sleep.About two weeks ago, I opened the screen, it stuck at the logo screen, sometimes passed the logo screen, but still stuck at a totally blanked black screen. It's been all the same ever since. I'm very busy with work lately, so i've been using my work loptop for everything. Now I want to get this fixed. Does anyone have the same issue that can help me? 

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RELEVANCY SCORE 87.2

Halo. My Ideapad just freeze a few hours ago so I decide to force shutdown by holding the power button. Once it shuted down i tried to turn in back on, but I just got stuck at LENOVO Logo. That white circle rotating in the middle below Lenovo Logo also didn't show up even after I waited for 30mins. So I browse the internet looking for the solution. I found about the NOVO button. I tried turn it on with it. After waited like 2 mins there's blue window showing 4 options. Normal StartupBIOS SetupBoot MenuSystem RecoveryI tried all of it, and it resulting BlackScreen. Is there a way to fix this problem. Hope it's not because some kind of hardware failure.

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RELEVANCY SCORE 87.2

So last night i put my laptop on my bed (lenovo ideapad 100) and i let it do the new windows 10 updates and i left because i had some work, after 2 hours i came back and see its still working and it only shows the lenovo logo screen, the same thing i encounter now, i tried to reinstall it with a usb and cd but no result it only shows black screen. I put the boot priority good and enabled usb boot. Any help?

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RELEVANCY SCORE 87.2

A couple hours ago I restarted my PC, and since then it hasn't gotten past the lenovo splash screen. I can't even boot into the bios by pressing F12. I've even opened it up and disconnected all the harddrives, and disconnected every cable except HDMI and power, and it still won't get past the lenovo logo. I need to get back on this PC asap so please help, thanks in advance.

A:Ideacentre K450e stuck at lenovo logo

By just randomly hitting a bunch of keys on my keyboard, I've found that when I press Ctrl+alt+del, the screen goes black for 2-3 seconds then goes back to the lenovo logo

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RELEVANCY SCORE 86.4

Is there a fix for this?  Could this be a hardware issue since I wasn't even able to turn on my laptop until i took it apart and reinserted various plugs/cards.   I also just got done trouble shooting Cybercorp One Touch spamming me with popup's.  Uninstalling that fixed the issue it seems.\ I'm really annoyed at these added features/app's being such a nuissance.  

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RELEVANCY SCORE 86.4

As what the title said.After turning it on, Lenovo brand would show up the it gets stuck at the loading after that. I can see the cursor, move it around, for a brief moment the loading cursor showed up. Function buttons are working, i.e brightness, keyboard backlights and such. Things I tried, none workedCompletely draining battery and pressing power button for 1 minute, plugging the power back in. Spamming f8, shift f8.Ctrl alt del.  If anyone got a solution for this, please post it in a step by step.Thanks! 

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RELEVANCY SCORE 86.4

As what the title said.After turning it on, Lenovo brand would show up the it gets stuck at the loading after that. I can see the cursor, move it around, for a brief moment the loading cursor showed up. Function buttons are working, i.e brightness, keyboard backlights and such. Things I tried, none workedCompletely draining battery and pressing power button for 1 minute, plugging the power back in. Spamming f8, shift f8.Ctrl alt del.  If anyone got a solution for this, please post it in a step by step.Thanks! 

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RELEVANCY SCORE 86.4

hello.  When I restart the computer after a Hibernate (Windows 10) the computer sometime the computer stall at the Lenovo boot screen.  I updated all the firmware and software available in Companion. There is a reason for that ?

A:ThinkPad P70 is stuck at Lenovo logo screen after Hibernate

Do you have the latest BIOS?  
 
Do you authenticate through a domain controller?  Where is network boot in the boot order?

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RELEVANCY SCORE 86.4

I just purchased IdeaCentre K450 from Bestbuy.In addition I also purchased 2 Seagate 3TB Backup Plus USB drives. All three USB drives were plugged in to the K450.When the Windows Updates automatically rebooted the PC, it got stuck on the Lenovo BIOS logo.It will not bypass it until I remove or power down all the USB drives that attached to it. I did check the BIOS and make sure that it's not trying to boot from USB. I made the Local Hard Disk as the number 1 priority when booting. I don't know what is going on. I think Lenovo will have to update the BIOS. SInce it's a newer product, my guess is I will have to wait for a little bit. I called the support line and they have no clue what is going on. They only advise is to post it in the forum and see if anyone else has the same issue. *no comment* I guess this is a weird one because when I tested by plugging in an "EMPTY" 4GB USB jump drive, it will boot just fine.I'm not sure if it's because the Seagate Backup Plus was a 3TB drives or it has "certain" content inside the jump drive. If any fellow K450 users has the same issue, please post it here so the Lenovo "engineer" be able to see that there's an issue out there. Thank you. 

A:Warning! K450 stuck on Lenovo logo when USB hard d...

Hi iamxcpx, welcome to the forums,
 
what you have experienced is not uncommon with any type of computer from notebook through to server, regardless of the boot disc being set as item 1 in the list, sometimes they just want to search everything available for boot instructions; depending on the quantity of information on the external discs it can sometimes take a little while.
 
I would suggest totally excluding the drives, or better all usb devices, from the boot order.  The following picture is of another systems BIOS, but hopefully illustrates what I mean.
 

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RELEVANCY SCORE 86

My laptop G50-45 has windows 10 x64 and i recently upgraded it to windows version 1511 build 10586.3 from then onwards my laptop just RESTARTS after every frequent times without any hard ware effect(command) from me (when using suddenly restarts)  or driver and then i clean installed windows 10 pro  x64 version 1511 build 10586.0 (updated to 10586.3 with all the latest drivers)  i checked all the drivers and thay're working fine.. and i ran lenovo solution center scan... nothing apeared as error .. everything  works perfectly but it restarts on it's own.... note:: i don't have any bloatware on my computer and also unnecesary apps..  there are no viruses,malwares(i know)... (i did run a security scan on my computer nothing with windows defender or any other antivirus programs...) it's just clean as a new computer ..

A:Lenovo G50-45 Restarts randomly...

Hi Saivamsi01,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with the system restarts automatically in your Lenovo G50-45 laptop.
 
Does the system restart when you boot into BIOS, please boot into BIOS and keep the system idle for few minutes and check if the system restarts.
 
Does the system overheat also does the system restarts when playing games?
 
Let us know the result.
 
Best regards,         
 
Ashwin.S

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RELEVANCY SCORE 85.6

Hi, hope you can help me. I saw some similar posts about the fans but in my case the fans go very loud randomly and go to complete silence every 5-10 minutes with 1% - 3% CPU usage. For instance just simply browsing, not watching any videos or anything. Uninstalling Lenovo power managment utility didn't help, updating BIOS didn't help either. The room temperature is 19 degrees. The laptop is 2 weeks old and has been doing that from the very begining. Any other suggestions please? 





Lenovo Y50, 16GB RAM, GTX860M

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RELEVANCY SCORE 85.6

I just got my X1 carbon today. The major problem is that the CPU is overheating. It can easily reach to 90 degrees or even higher. (I already used XTU undervolted the cpu) The fan is always on and a little bit noisy if using the laptop even for performing some simple tasks such as open a web. It will turn so hot that i won't even able to reset my hand on the right side of the keyboard above the air outlet (the area next to "enter"). Since it is a new system, i need to restart it after updating and installing some apps. The system stuck at Lenovo logo screen during restarting a few times already. I think it was due to overheating. Long press the power bottom and restart it will solve the problem.  

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RELEVANCY SCORE 85.6

When I power on my T450 docked in UltraDock sometimes it stuck at Lenovo logo.Only solution is to undock laptop and enforce reboot.This is video of my probelm https://photos.app.goo.gl/L9AhXoJZeqcXvr7m9

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RELEVANCY SCORE 85.2

My Lenovo G570 began to randomly restart once or twice a day about a week ago. It stopped for a few days and then started doing it again. I don't get a BSoD, it just restarts and gives me the screen where you choose whether to start Windows in safe mode or not.
 
I have no idea what's causing this. I added an additional 2GB of RAM almost 2 months ago and ran Memtest then. There weren't any issues, and the restarts only started happening recently so I don't think it's RAM related. Other than that though I haven't got a clue so any help would be appreciated.

A:Lenovo laptop randomly restarts

Since the system boots...
 
Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 84.8

Hi there, I have some problems with my Lenovo G50-30 Lap.The Story from the beging: Lenovo G50-30 has the Upgrated Win 10 64 but after a problem with a Win 10 Update on 8 of May 2018 I had to go back to the Factory OS from Lenovo On Key Recovery back to Win 8.1. with Bing. I install all the Win 8.1 Updates but still the laptop working to slow..!After a reboot I get Blue Screen with a message "Driver Power State Failure".  This message came after the Lap was close withe power on and went to Sleep Mode for hours! Then with a hard shutdown from the power button and power on again, wont boot to Windows and get the message with Driver Power State Failure.When I manage one time to boot to Windows, I change the option on the Power Option Menu, For Managing The Power Sleep, Hibenat and other option. The system also was very slow! Reboot and doing the same. Driver Power State Failure! Reboot again but the same problem the Lenovo Logo but wont boot to Windows and the same message and try to reboot again.I can not also go to Safe Mode Enviroment cause no key either F8 or F4 was working (other key working to go Safe Mode?) .I try also without batery to plug out the power cable. Nothing! Still can't able to boot to Windows Enviroment. of Safe Mode I open also the back cover, unpluged the HDD Drive and the memory and plug in after a minutes and without battery on. Nothing!The same blue screen and message again. The Recovery Option From Nano Lenovo Menu wo... Read more

A:Lenovo G50-30 Problems - Wont Proceed from USB Bot to Recovery or Format Stuck After Win Logo

It sounds like the HDD may be having trouble reading the boot sector and might need to be replaced. Have you tried using the "novo" button to enter BIOS and see if you have a HDD diagnostic you can use?  If you can enter BIOS, change out the boot order, try your USB and CD/DVD.  If it boots from USB or CD successfully then I would suspect a HDD issue, one that may require replacing the HDD to cure.CB

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RELEVANCY SCORE 84

Hello! My Lenovo Thinkpad P70 "20ER" sometimes hangs at red lenovo Start Logo. See picture. Secure Boot is off. Fingerprint is off. OS Custimation is enabled. UEFI Bios. This behavior is about 1-2 x / month and i cannot force this issue. I have no idea. The Notebook is installed with NVME SSD and Windows 10 and Bios is V 2.14 and current.  All drivers and software current version. And i also have installed clean the computer new, but the issue is always present, 1-2x / month. Can anybody help me? 


























Lenovo hangs on Boot Logo.JPG ?1973 KB

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RELEVANCY SCORE 83.6

Hey guys, i've seen some similar questions asked about this, but the solutions to those problems haven't been able to help me so wanted to ask you guys if i missed something or you can help. Maybe i've overlooked something, but i wanted to write this post, before going to bed in hope i could try the suggested possible solutions. -By the way, i am new to this forum thing so if i am doing it wrong, please feel free to correct me or give me advice on that as well.I got a used Lenovo G500, with windows 8.1 (64-bit) from a friend, so i used the feature in windows to wipe it from all files and reset it. But after it had run for about 10-11 hours the screen had just been black for about 6 hours, so i decided to turn it off, although it was still running, to see if that would help. Now when it boots, it just gets stuck at thLenovovo logo right when i boot it, without no signs of loading or anything, when i leave it there for some time, nothing happens. The NOVO button is not working, and i can't access the BIOS menu or Booting menu with any keyboard shortcuts. Unplugging it and removing the battery and holding the power button, then rebooting, also does nothing. I don't think anything is wrong with the hardware since it was running perfectly before i wiped it, but now it just gets stuck at the lenovo logo right when i boot it.Is it because windows did not get installed correctly, or some drivers were corrupted, or something with the BIOS (which i am not really sure what is, i do... Read more

A:Labtop stuck at Lenovo logo when booting after "failed?" Windows reset (G500)

I posted a pre-solution for OKR feature. You can try and let us/me know if it works for you
 
https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/New-Disk-Partioning-and-OneKey-Recovery-OKR-Fea...

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