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Spectre x360 (kaby lake) previous, play/pause and next keys ...

Q: Spectre x360 (kaby lake) previous, play/pause and next keys ...

So i recieved my spectre x360 in the mail last weekend and it occurd to me at one point that the f9, f10 and f11 function keys (the previous, play/pause and next keys) were not working. I do not remember if they worked before or that they were broken from the beginning They do not work with any music app that is running in the background: spotify, groove music or windows media player. I realy would appreciate any help at this point because this problem has driven me nuts over the last two days.

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RELEVANCY SCORE 200
Preferred Solution: Spectre x360 (kaby lake) previous, play/pause and next keys ...

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RELEVANCY SCORE 131.2

 The computer was purchased on December 10 2016, and on February 11 2017 I presented the fan system error 90B.
The error appears and disappears, I update the BIOS but it is still happening. The equipment is impeccable, so I discard dirt. Also the fan seems to work, and I have monitored the temperature and it has not changeda, although it has warmed considerably since I bought it. But the error still appears. The equipment has warranty but I buy it in USA and I am from Costa Rica.

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RELEVANCY SCORE 131.2

Does anyone have any idea whether the new Kaby Lake HP Spectre x360 support any active stylus. I'm getting conflicting info from various sources. If not, can anyone suggest any passive stylus that is usable?

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RELEVANCY SCORE 131.2

Has anyone seen / heard information regarding a possible ETA for the new Kaby Lake based Spectre x360 variants in the UK? It's exactly what I'm looking for, and I was really excited about the October release date, only to be disappointed when it came and went and yet it's still not available in the UK I've customized the spec that I'm after on the US store: 13", 1920x1080, Core i7-7500U, 16GB RAM, 512GB NVMe SSD, Win 10 Pro x64 - except of course it's lacking the UK keyboard. Any idea how much longer I have to wait before I can replace my ancient 8+ year old laptop with this laptop of my dreams? Thanks,Alex

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RELEVANCY SCORE 131.2

On the US HP store, the Spectre x360 with the 7th Gen Intel chipset is already available for purchase.I tried calling your sales rep who said he does not know when the new laptops will arrive.Does anyone have any info on when the laptops will be available for purchase?I saw you can already buy the Envy and Pavilion laptops with Kaby Lake, but not the Spectre x360.Any info would be greatly appreciated.

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RELEVANCY SCORE 131.2

Any sugessions/avaliability of skins for HP Spectre x360 Kaby Lake? I have tried looking into dbrand but they dont seem to provide one.

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RELEVANCY SCORE 131.2

I was running an emulator to see if my computer can halndle the output, and now I am here. My screen suddenly went black through some gameplay and will not turn back on. My laptop was charging and I had a USB Type C dongle/ hub connected to it. After my screen went black, I tried pressing the power button to power it back on, but it didn't work. I unplugged all other peripherals and tried the power button again, nothing. I don't mind performing a hard reset, I just need help turning my laptop back on for school. The LEDs don't even turn on when I try to reconnect the charger and the same goes for the LED on the power button. Please help. Thanks 

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RELEVANCY SCORE 129.6

Battery issues in laptop.I recently bought a spectre x360 kaby lake which claims battery life upto 15 hours.So i was expecting a minimum battery life of 8-9 hrs.But in real life it is very very poor.It gives battery life of 2.5hrs-3hrs.I am very much dissapointed

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RELEVANCY SCORE 129.6

Hi, So having a bit of a frustrating experience finding a working dock for the new Spectre X360 (Kaby Lake). I need something with PD (power in), HDMI/DVI or DP out (two ports if fine, one up to 4k), and a few USB ports. I've tried a cheap aukey one and though HDMI works it's buggy. I'm now looking at this guy P5Q54UT - HP Elite Thunderbolt 3 Dock 65W but not entirely sure if it'll work. A few pluggable docks specifically mention that HP is not supported or claim HP doesn't support alt-mode (for USB C) and PD 2.0 spec. Any guidance is appreciated.  

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RELEVANCY SCORE 129.6

Will the spectre x360 13-w0xx Kaby Lake model ever get an active pen or stylus? After buying this product and having it for over 3 months, I do not see the reason you would make this a convertable laptop and not have it pen-supported. Also, is it possible to pair a bluetooth enabled pen to this specific laptop model?

A:Pen Compatability for the Spectre x360 13-w0xx Kaby Lake

Hi, Please check the following list first    http://support.hp.com/au-en/document/c05166879 Regards.

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RELEVANCY SCORE 129.6

I recently purchased an Hp Spectre x360 from BestBuy. The laptop ran great and gave me no issues until I hooked the laptop on a 4K monitor. There are two thunderbolt 3 ports on the machine, one actually works fine connecting to the external display. However, the other thunderbolt 3 port does not project anything on the external display. In addition, the internal display blacks out. I know for a fact that both thunderbolt 3 port should be able to project to an external display (even multiple) but that is not the case for me. In need of technical support or guidance.

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RELEVANCY SCORE 129.6

Hello, As I've learned the "NEW" 2016 HP Spectre x360 13-w000 (Kaby Lake) does not have a digitizer built-in and thus does not support any Active Pen/Stylus. The only option available is to use some capacitive one. I have a Wacom Bamboo Stylus which performs horribly on my x360. Do you guys have any good suggestion for such a capacitive stylus, which is precise enough for occational note-taking, document marking, etc? Thanks!

A:Stylus for HP Spectre x360 (2016 - Kaby Lake)

Hello crackjackx,  Please go through the below compatibility list : http://support.hp.com/au-en/document/c05166879  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 129.6

Hello,I would like to buy 2017 model of Hp Spectre x360 15. However, I would like to add Arabic letters to the keyboard.How can I do that?

A:Arabic Keyboard to Hp Spectre x360 15 Kaby Lake

Hi, I don't know which one you plan to buy but in general, machines will have (pre-built) one of the following keyboards For use in Canada 841266-DB1For use in France 841266-051For use in Germany 841266-041For use in the Netherlands 841266-B31For use in Saudi Arabia 841266-171For use in Switzerland 841266-BG1For use in the United Kingdom and Singapore 841266-031For use in the United States 841266-001 Please wait when machines are available in your country. Regards.

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RELEVANCY SCORE 129.6

Hello, I got my 2016 HP Spectre x360 (Kaby Lake) laptop a week ago, and it seems the battery life is very underwhelming. I get around 4 hours from mixed usage (browsing/productivity/media). I had the previous gen. Spectre and almost similar tasks got me 8hr+ battery life. I've tried battery testing/calibration etc. suggested in the support pages. Anyone else having similar problems? I want to give the laptop some chance before I replace/return it.

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RELEVANCY SCORE 128.4

Hi, I received my laptop today and ever since I first switched it on the fan has been running. I checked the bios setting and fan constantly on is disabled, I downloaded the latest bios update and also the latest Intel thermal management drivers and applied them both in that order but neither stopped the fan. The system itself is running very cool, but as I said it has been running since I received it. I have googled and seen other reports of similar issues that all seem to involve returning the system for a replacement, but I'm thinking that can't be the only solution, can it?  Thanks, Nadia

A:bl001na Spectre x360 Kaby Lake arived today, fan has been on...

Try ctrl alt delete to open task manager look for running processes and check HP Support Solutions Framework and see if it is hogging up CPU cycles. If so, stop it and your CPU load should drop to single digits and the fan should kick off. When the Support Assistant goes out and tries to get updates it can lock that Solutions Framework on and eat up 40% of the CPU causing the fan to come on. 

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RELEVANCY SCORE 128.4

Was a new version of the Kaby Lake 13.3 Spectre x360 convertible released around April 2017 that supports the stylus? I have an original Kaby Lake 13.3 x360 purchased Feb 2017 and couldn't get the active stylus to work. Tech support said that the 13t-wx00 product W9A93AV doesn't support the stylus. Now I see that a stylus is furnished free with what appears to be the exact computer I purchased. I have been unable to get an answer from technical support as we have difficulties communicating. Does anyone know if the stylus is supported on my Spectre? I returned my original HP active stylus after tech support said they don't work even though the advertising at the time showed people using a stylus. Now they are giving one away free and I don't understand???? Can I update my convertible to work with the stylus? It's frustrating as I purchased the unit thinking the stylus would work and now feel cheated! I guess that's what I get for buying a brand new product.

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RELEVANCY SCORE 128.4

To put the comment in context i originally posted this in the "Battery drain when shut-down" forum. Ok, trying to figure out how to get rid of the last 2-4% overnight drain i went through device manager and checked for outdated drivers, i then noticed that the driver for the NVME storage controller was a generic windows driver from 2006, tried to search for a update via device manager and hp's support page but no luck. Then i rememered that back in the old days i used to use driver update tools to fetch the latest drivers for my computer, so i installed iobit driver booster 4 (free) and gave it a spin. Guess what, it gave me a samsung driver from august 2016. Did a reboot and just to make sure it was working as it should, i fired up ATTO and CrystalDiskMark and ran benchmarks. I know what numbers the SSD got before and what reviewers of this machine have gotten, which was about 1700mb/s read and 600mb/s write. This is what i get after i replaced the generic nvme controller driver with the one from samsung:3000mb/s read and 1200mb/s write!!! Im not sure how the new driver will affect battery life or anything, but i figuered i'd let you guys know, i mean that is almost double the performance of the generic windows driver.   Try it out if you want guys, run a couple of SSD benchmarks before you install the new driver so that you have something to compare the after results with PS! Don't blame me if your computer explodes or breaks down in any ... Read more

A:Spectre x360 (kaby lake) Amazing SSD speeds after "manual" d...

Yes the driver update is likely the Samsung NVMExpress driver update 2.1: http://www.samsung.com/semiconductor/minisite/ssd/download/tools.html I installed it in my Spectre 13 Pro and it updated the Microsoft Standard NVME driver from 2006 to the Samsung NVME dated 12/8/16. Unfortunately my speed increases were not as dramatic but there was an improvement....about 10% on both read and write side. I have the Samsung MZVLV256  aka SM951..M.2 disk and read is about 1500 and write is a bit over 500.  I did the same upgrade to my Zbook G3 MWS which has the 512 gig SM951 and this one is giving me fits...read is about 1300 but write shows up as an appaling 9 mbps. Has to be something wrong. Results are just about the same with or without the Samsung NVME driver.  Still the Zbook "feels" very peppy. Boot time is good and everything seems to run fine. So not sure whether I should be concerned or not.  

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RELEVANCY SCORE 128.4

I have Ubuntu 16.10 installed on Hp Spectre x360 Kaby Lake, I have noticed that on suspending the machine isnt exactly saving power  - the battery discharge rate seems to be stable at the idle discharge rate?Morover I have also noticed that the machine was a bit warm after a few hours, which makes me think that the machine was actually on but only the screen was off.Any sugessions on how I can get the same suspend features as in Windows 10?

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RELEVANCY SCORE 128.4

I'm having trouble with super scratchy/distorted audio on the newest (Oct 2016, 7th gen i7) Spectre x360 (X7V22UA) and am wondering if this is just inherent to the design or if my machine has a hardware problem. When my machine was brand new out of the box, it sounded like the speakers were blown out when playing certain frequencies such as the Windows 10 notification tone. I did the standard troubleshooting, a HP representative asked me to send it in for repair, allegedly the speakers were replaced, but the replaced unit is just as bad. When audio plays at even modest volumes (right now I have it at 36/100), I can feel the laptop vibrating and rattling.I know this is a laptop and I'm not expecting the world's greatest sound, but the distortion is really annoying. Is this just inherent to the new x360s or am I just unlucky with my RMA? I've tried updating drivers, BIOS, etc. and the problem persists. Headphones are fine. It's definitely the external speakers on this laptop that are vibrating around.Steps to reproduce:Right click on sound in system trayChoose "Playback devices"Choose the only option, "Realtek High Definition Audio (SST)"Click "Configure"Click the "Test" button that plays three chimes in each speaker.Listen to it rattle.Is this happening to anyone else? Seems like it's identical to the symptoms of this problem, but that's for an older model of the x360 and this new model has different hardware. Also, the old problem was never resolved.&... Read more

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RELEVANCY SCORE 128.4

Has anyone tried to update to Windows 10 Anniversary update? It's not listed by HP as supported (http://support.hp.com/us-en/document/c05195282), though it's a NEW model. I tried it once before, and that created issues with the HP Recovery Manager, and I reverted back. A few days ago, I got a BIOS update with the "Anniversary Update Comapatibility fix", however HP is yet to update their compatibility list. The incompetent phone support is again proved worthless as they don't seem to have any idea . I don't want to go through with all the hassle of updating and downgrading again, so I'd like to know if anyone has successfully got the anniversary update. Thanks!

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RELEVANCY SCORE 128.4

Considering this new revision has been out for about a couple months now, I am really surprised that no one has posted about this yet. My question is simply exactly as the title says. Does the newest HP Spectre x360 13-w0XX that has the new Kaby Lake i7 support two 4k displays? I know that because of having Thunderbolt 3 ports, it has the right connections to support it. I guess the real question is can the Intel Graphics 620 support that? I know it can support one 4k display, but not seen anything about dual 4k displays.  I just recently purchased this lap top, and I love it so far. However 1 of the main reasons I bought it was because it was 1 of very few lap tops on the market with Thunderbolt 3. I think the only Windows laptop that had not only 1 but 2 of them. So if this laptop has the ports to support dual 4k without a graphics card that can, then that will be incredibly disappointing.

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RELEVANCY SCORE 128.4

Hi, I just got the new Kaby Lake (Intel's 7th gen) Spectre x360 and ran it through its paces. It seems to be a solid machine, but there's one serious issue so far - external displays flashing on and off, at least when hooked up with a USB-C Thunderbolt 3 to DisplayPort adapter (this one from CableMatters: http://amzn.to/2gKQrVR. What happens when I connect external monitors (1 or 2-3 via DisplayPort MST) is sometimes they work fine.Sometimes, if I disconnect and reconnect, they start flashing on and off.Sometimes, the whole laptop freezes upon connection (happened twice today so far).And finally sometimes the externals are not working at all - the system detects them, but selecting Extend or anything in multi-monitor mode just reverts back to Single.Oh, and this happens once: http://i.imgur.com/Su9zInD.png http://i.imgur.com/qG9K8yC.png - the external display got stuck in a 640x480 generic mode and would not turn on.As you can see, it's a [email protected]$%*. Here's a video of the flickering/flashing (case #2 above): https://youtu.be/OkngFs_h2xk. Both the laptop and the 7th gen Intel chip are relatively new, so I haven't been able to find a thread discussing potential culprits, or fixes from HP. Here's a similar issue with EliteBooks http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/External-Dual-Monitors-and-Lapt..., but I don't know if they're related. I do have a buddy with the same system who's gone through seve... Read more

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RELEVANCY SCORE 128.4

Hello,I've followed some posts on this support forum, regarding if the new Spectre x360 Kaby Lake (Product# W9B13AV_1 http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360-convertible-laptop-13t-touch-w9b13av-1) supports or not an active pen.What we've learned is that this laptop doesn't work with HP Active Pen (Product# T5E12AA#ABL http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen-t5e12aa-abl) and HP Active Stylus (Product# J4R51AA#ABL http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen-j4r51aa-abl), based on some answers from the support team on previous posts, and based on the information contained in this page: http://support.hp.com/au-en/document/c05166879.Some early online reviews stated that there is no support for active pen, Lisa Gade from MobileTechReview said: "The one feature missing from the previous generation is the active digitizer for the optional HP Active Stylus (a Synaptics pen technology). Given how heavily HP has advertised this feature in the previous generation, I'm surprised they removed it. And yes, it's really gone--there's no active digitizer listed in device manager, and I tested both Synaptics pens and Wacom and N-Trig pens just in case they'd switched to a different pen technology. That means you can use your finger or a capacitive stylus like those made for the iPad Air, but not a precise pen with pressure levels and palm rejection."http://www.mobiletechreview.com/notebooks/HP-Spectre-x360-Late-2016.htmSo, Is HP Spec... Read more

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RELEVANCY SCORE 128.4

So I just got this laptop, and I noticed that it would make a soft but noticeable clicking sound sometimes when I tap it lightly or when I'm scrolling with two fingers. Is this normal or should I exchange it? Thanks!

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RELEVANCY SCORE 128.4

Hello I just bought a new HP Spectre X360 with a elite thunderbolt 3 65w dock. After installing all the drivers everything is working when i connect the laptop to the dock. But the only thing that i cannot get to work is the power button on the dock. It doesnt light up in any colour like it says in the manuel and when i press it, it does nothing. I went to search for thunderbolt options in the bios but it seems there are none there. I updated to the latest bios (f.11) btw. Hope someone can help me with a solution kind regards Jelle

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RELEVANCY SCORE 127.2

I was noticing severe battery drain on my one month old spectre x360 i7 7500 ssd 512 GB variant. the laptop was taking more than 3 hours to charge and the charge was not holding for more than two and half hours for normal web browsing. It was also discharging at an unacceptable pace while completely turned off. I had updated my BIOS firmware to F.10 and also applied the Sphinx fix as described [url ="http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-drain-when-shut-down-HP...] in post 79 by Senchronize. However, the problem persisted. I decided to do a complete factory reset. Backed up my data and created a USB recovery using the HP support assistant software. However, while applying the factory reset, after the formatting of hard drive stage was completed the programmed returned an errors message "HP recovery manager failed error code=0xEFFFFF23". I tried doing it again and it would return the same error. I did a hardware diagnosis from BIOS and it does nothing. Tried loading a fresh Operating system through an OS bootable USB. The system prepares for install. But when it is ready it install, it fails to see any hard drive at all. I checked the HP support page for this machine to find if there is a SSD driver that I can load during the OS installation. However, I couldn't find the SSD drivers associated with this machine. I bought this machine in USA and currently in India. Will not be going back for few months. I wonder if the warranty will be ava... Read more

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RELEVANCY SCORE 125.6

Hello, I purchased a new spectre x360, w013dx model number, from best buy on Feb 11 2017 and I seem to be having an issue that has popped up on this forum, YouTube, and various other Google searches, namely the loose, or more appropriately, the overly noisy and clicky touchpad. I am wondering A) is this a condition that becomes worse, progressively that is, or does it get better over time as the touch pad and other components get "broken in" so to speak, and mate together better, like using lapping compound on machine parts? B) If this is considered an issue, is there a fix for it if I send it in to HP? It is moderately bothersome to me, and in haven't really experienced it before on other laptops. I really like to use the 2 and 3 finger swipes and scroll features, and when I push down on the touchpad without clicking it, it feels loose and there is an audible click when I press down on it. I am coming from and Acer laptop that had an extremely smooth and oversized glass track pad so I may be overly aware because I got used to that one and it was very solid. I do not want to return it and plan to keep it because otherwise it is fantastic, but I have seen other people say this and I will echo it here, this is a 1200 to 1400 dollar device and  I want to make sure it is in peak condition because I plan to keep it for at least 2 to 3 years. If someone from HP could respond I would appreciate it. Thank you.

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RELEVANCY SCORE 107.6

Hi,I have a YOGA 910 (4k, 16gb, 512 gb ssd) and was not able to use multimedia control keys with programs such the Windows Groove Music, iTunes or any other. The machine actually doesn't have multimedia control keys for pause/play, next and previous track (only for volume and mute control), which is kind of sad for a high end machine, but you still should be able to use with "alternative solutions".I tried two things:1) bought a Lenovo Yoga Mouse, which is awesome (btw) and transforms itself in a multimedia remote controller --> however, the pause/play, next and previous track buttons don't work (only the volume buttons);2) used a software solution like AutoHotKey to create my own shortcuts for these keys (or Sharpkeys, if you like, but I didn't try it...): I created some shortcuts mapped to the Windows commands pretty much like described here.I tried both solutions and they didn't work, what made me believe that this is a problem with the machine itself...Is anybody facing this issue?Does any BIOS update in the roadmap will fix that? (Note: my BIOS is updated to the latest version 2JCN35WW up to 2/16/2017)Thanks, 

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RELEVANCY SCORE 105.2

Hello guys.Sorry for my english but im italian ...I bought the new HP Spectre 13 Refresh with Kaby Lake.I have the model with i5-7200U, 8 GB RAM and 256 GB SSD.But the computer is really slow, i see from the Task Manager that the cpu go to 100 % very often and use min 4-5 GB of RAM.Even web browsing is frustrating ( with 3-4 tab open ).I noticed also that the cpu work from 2.50 Ghz to max 2.71 Ghz, when should be from 2.70 Ghz to 3.10 Ghz.  

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RELEVANCY SCORE 100.4

Multiple pages on HP's website show the new x360 (Kaby Lake) being used with a stylus. I purchased an active stylus and after being unable to get it to work was told by tech support that the stylus is not supported with the new 13inch Spectre? Are the advertising pages on shop.hp.com incorrect or is there a stylus which works with the new Spectre? The footnotes say that not all hardware works with the Spectre however it seems to be pushing the envelope a little to show someone using the stylus, when apparently none work with this laptop?

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RELEVANCY SCORE 93.2

Hi, Can someone please provide or direct me to information on the wifi details for a spectre x360 w/ kaby processor; mfg, model, etc.?  Thank you

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RELEVANCY SCORE 93.2

Not sure if i'm in the right area but it's worth a try. I recently purchased the Spectre x360 w/ Kaby lake i7 and have encountered some difficulty loading Ubuntu. Specifically, no wifi or sound present. Is anyone familiar w/ a means to recognize these functions? Thanks

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RELEVANCY SCORE 92.4

Can someone suggest any third party USB chargers that can work with the new Kaby Lake spectre x360. I need a multi port usb charger from which I can charge both the laptop and my smartphone. 

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RELEVANCY SCORE 90.8

Hello HP I would like to know the diferences between Apollo Lake and Kaby Lake which are Driver versions and is expressed on Driver Download Page.

A:Differences between Apllo Lake and Kaby Lake in Driver versi...

This is all about the installed processor. If your notebook has the Apollo lake processor, install the apollo lake driver. If it has the Kaby lake processor installed,  the you should install the kaby lake driver. Intel Apollo Lake specifications and discussion Intel 7th Gen Kaby Lake processors

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RELEVANCY SCORE 83.6

Hello.  I noticed that the two hinges are slightly uneven.  The right one is slightly higher than the left (which is flush with the base).  It doesn't make the screen uneven or touch the desk.  Just before noticing this, I had applied some pressure directly to the left hinge. Is this OK?  Is there a cause for concern? This is my first 360 laptop and I'm particularly concerned about the durability of these hinges. Thank you!

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RELEVANCY SCORE 80.8

Product name: HP Pavilion Sleekbook 15 PC Product number: C6N92UA#ABA Windows 8.1 64-bit  Oddly few days ago while listening to music, I went to press the pause/play button which is key f7 and it didn't work when it did before. All the other keys work on the keyboard except for the ones that control music i.e. multimedia keys. I did a hard reset, made sure I have the updated BIOS and still nothing. Laptop is out of warranty for a month, hoping this can be easily fixed by updating a file.  Has anyone else had this issue? No liquid was spilled on the laptop, happened once and HP had to fix it last year, Windows is also up to date as well. Please help!

A:Multimedia keys not working anymore (ex: play, pause, skip f...

Hi, Download and reinstall HP Quick Launch software from the link below. http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58626.exe When the re-installation has completed, restart the notebook before checking if the multimedia keys function correctly. Regards, DP-K

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RELEVANCY SCORE 80.4

i want to replace the keyboard of my notebook with a Latin one. Currently I have one for english. I have seen that the spare is MPN: 801508-161, but have not been able to find it so i would like to kinow if MPN: 806500-161 will work in my Spectre 13-4002dx. Are different the keyboards for 13-4001dx, 13-4002dx and 13-4003dx ? Thanks

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RELEVANCY SCORE 80.4

How do I lock the function keys on my new Spectre x360?

A:How do I lock the function keys on my new Spectre x360?

Hello, here is the solution for your question, http://h20435.www2.hp.com/t5/The-Next-Bench-Blog/HOW-TO-Disable-The-Fn-Function-on-HP-Laptops/ba-p/7... #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 80

Hi,

No idea how this started happening, but I've found that the media keys on my HP laptop no longer work. Found the error in spotify, but I tried musicbee (the other music program I use) and they don't work there either. The keys are the default ones and they replace F6, F7 and F8. Any help would be greatly appreciated! Not sure what kind of logs or anything would be useful nor if I need a driver update or anything if someone could point me in the direction of what kinda info I should give, that'd be great.

Thanks!

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RELEVANCY SCORE 80

Hello!My Ideaapad 510-15IKB has 4 media keys on the upper right corner of the keyboard. They are non-functional and I can only assume I am missing a driver for them. All of the other keyboard function buttons work (Fn + F keys). Can you point me to a driver for them? Many thanks!

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RELEVANCY SCORE 79.6

Hello, I had my Hp spectre plugged into it's charger in presentation mode while watching a video and briefly picked it up to move it a few inches to the left of were I was. After I sat the notebook down I noticed that the strap, used to keep the charging cable wraped up, was slightly underneath the notebook so I proceeded to pull the strap from under the notebook's keyboard but not realizing that the strap some how got snagged onto the left control key and while I was pulling I accidently pulled up the top of the left control key from the key board. I just want to know how to replace the key back onto the keyboard completely, and I'm pretty sure that I didn't break any of the little plastic hooks underneath the key. I haven't made any changes to my hardware or software, I am not getting any error messages, and nothing has happened prior to the incident that seemed peculiar or out of the ordinary.

A:Hp spectre x360 keyboard keys reattachment guide

Hi there @BenSmithh,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand you need to replace key. I will be glad to help you. Here is a Youtube video on How to : Individual Laptop Keyboard Keys Fix Repair Installation Guide. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below! Thanks.

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RELEVANCY SCORE 79.6

Hello Since the update to Windows 10, my multimedia keys (F6, F7 and F8) are not working anymore on my HP Spectre x360. I have found a few posts on this forum and therefore I already tried removing and reinstalling drivers for your touchpad and keyboard, both using this page and using the HP Recovery Manager tool. Nothing helped. http://support.hp.com/us-en/product/HP-Spectre-x360-Convertible-PC-Series/7527520/model/7791778/driv... Could you pelase help me? Thank you and best regards fluj

A:Multimedia keys not working (HP Spectre x360 with WIndows 10...

Hello @fluj?, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with your Keyboard, and wanted to assist you! Have you tried using the Windows Update, to check for drivers that will work with Windows 10?  You can check this site as well: HP Products - Where Do I Find Windows 10 Drivers and Software for My Model? If you are having trouble installing the drivers, you can use the tool at the following site: Open the Windows Update troubleshooter I did check your product driver page, and I did not see any Keyboard drivers, for Windows 10. It is possible that drivers may not be available for your product.  If you are still having trouble, try using the Go back to an earlier build option, in your System Settings: HP Notebook PCs - Upgrading to Windows 10 Once you are back to your original Operating System, check to see if you are experiencing the same issue. If not, then you may consider holding off on the Windows 10 upgrade for a few weeks, until drivers can be updated. Please let me know if this information was helpful by clicking the thumbs up below. Regards!

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RELEVANCY SCORE 78.8

can someone give me the driver link for a camera driver for the xps kaby lake. I don't believe I even have drivers for it. 

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RELEVANCY SCORE 78.8

so i hear Kaby Lake and Zen isn't "compatible" with anything older than Win 10, but what does that mean?

will everything still work, but you just wont get any security updates via windows update?
or will they cripple it so it wont even boot?

i also heard that intel/AMD wont provide any chipset updates, but that should be fine right?

A:Kaby Lake, Zen & Win 7

It means that on Kaby Lake or Zen you wont be able to install other OS than Win 10 or Linux.
It's Windows death sentence.

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RELEVANCY SCORE 77.6

Hey everyone,

Sooo, just bought a new laptop. The model is below:
E5-575G-728Q | Laptops - Tech Specs & Reviews - Acer

Reading on the internet, I cannot find a reliable source confirming if Windows 7 can be installed on Intel Kaby lake processors. Found sources telling me that you can and sources telling me you cannot.

I needed to try, so I booted an USB with a WIN7 iso using RUFUS and tried to install, however after starting the install I get this:


I tried to use both 3.0 and 2.0 USB ports, same error. I cannot load drivers from same usb or other USB as I cannot access them from there, so I am guessing that's not the issue. I also enabled legacy.
I don't even know what driver I would need.

Am I forced to install Win10? I would very much appreciate any kind of guidance as I do not like WIN10 interface.

A:Bootable USB for i7 kaby lake

Acer Aspire E5 575G Review

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RELEVANCY SCORE 77.6

Hello everyone,
Just after placing my order (I'm moving from a Macbook Pro to Dell for the first time keeping fingers crossed) I read about the 'coil whine' issue potentially affecting also the latest 9360 w/i7 KL. Has the announced by Dell in this forum motherboard fix by January 2017 been implemented? 
Thanks a lot...

A:Just ordered the XPS 13 i7 Kaby Lake

same here... Macbook Pro to an Kaby XPS15.  fingers crossed here as well

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