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Drawing Tablet Driver related 0x00000C9 BSOD Error

Q: Drawing Tablet Driver related 0x00000C9 BSOD Error

I just this morning installed my drawing tablet on this computer and I got this error about 5 minutes into using it. That's the short story.

The long story, however, is that this is my 13th BSOD since I installed a new HD into this laptop and reinstalled the version of Win7 I had. The difference is that this BSOD is the first one I've got that's not a 7A error and that's actually created a dumpfile. It's something of a revelation for me, but it doesn't appear to be at all related to the BSODs I've been suffering to date. Basically, I don't think this means that my old BSODs will suddenly be making dumpfiles for me too. I am curious whether there might be something in the attached dumpfile zip that tells me more than just the basics of what caused this particular BSOD and might help explain my others. That's for someone who know what they're looking at to determine though. For now, it would be helpful to get a solution to this specific BSOD and then I can work on the BSODs that have been bothering me until now.

Here's a link to my original thread addressing all the BSODs I've suffered previously if that info is of interest to anyone and could perhaps help here...

Various 0x0000007A Stop Errors on Newly Installed Win7 and HD

Preferred Solution: Drawing Tablet Driver related 0x00000C9 BSOD Error

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Drawing Tablet Driver related 0x00000C9 BSOD Error

Well, you seem to be able to create dumps after all,

Unable to load image \SystemRoot\system32\DRIVERS\PTSimBus.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PTSimBus.sys
*** ERROR: Module load completed but symbols could not be loaded for PTSimBus.sys
Probably caused by : PTSimBus.sys ( PTSimBus+1c0c )
It's your tablet driver,

Driver Reference Table - PTSimBus.sys

Image path: \SystemRoot\system32\DRIVERS\PTSimBus.sys
Image name: PTSimBus.sys
Timestamp: Wed Jun 17 19:20:48 2009 (4A39A480)
CheckSum: 00008268
ImageSize: 0000C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
From 2009.



So with this particular crash solved, for now just uninstall this and start working on your other thread.

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Hi Lenovo community, I just got a drawing tablet. It's a HUION Kamvas (like a Wacom Cintiq). It connects via USB for tablet functionality (perhaps the Kamvas output) and HDMI cable for the graphics screen function to turn on. I can't get the tablet to project the Yoga laptop screen or get a dual screen. In the settings under "display", I couldn't get the tablet to connect via Bluetooth, or in any other discoverable way. I can't fix this through the HUION driver settings or reinstalling it. I've called LENOVO customer support and they said in order for my tablet to work, it needs to be an external monitor. I think the tablet is an external monitor through an HDMI connection. The tablet buttons and pen work alright because of the USB connection, but I bought this for the 'drawing on the tablet screen experience". The pen that I have for the Yoga is alright for quick sketches and notes, but I need the buttons and HUION drawing functionality. All I need to know is if there is a way to get the HDMI to project onto my tablet. Any advice would be helpful since I've out exercised my creative tech support juices! If it's all for not, then oh well, I'll just try another tablet. Thanks!

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<title>Stop Error 6/23/2014 ? Probable Cause Drawing Tablet</title>
<b>Operating System</b>
<p>Microsoft Windows 7 64 bit Ultimate OEM</p>
<b>Age of system</b>
<p>System Built December 2011</p>
<p>Operating reinstalled January 2013</P>
<b>Computer Hardware</b>
<a href="http://www.dhomolerdog.net/computerbuild/">My Computer Specifications</a><br>
Or view on <a href="http://pcpartpicker.com/b/rGBmP6">pcpartpicker.com</a>
<p><b>CPU:</b> AMD Phenom II X4 (MODEL: HDZ975FBGMBOX)</p>
<p><b>GPU:</b> Nvidia Geforce GTX 460 (MODEL: 01G-P3-1372-TR)</p>
<p><b>Motherboard:</b> BIOSTAR (MODEL: A870)</p>
<p><b>Power Supply:</b> CORSAIR (MODEL/SERIES/WATT: CMPSU-650TX/TX Series/650W)</p>
<p><b>Format:</b> Self Built Desktop</p>

A:[SOLVED] Stop Error 6/23/2014 Probable Cause Drawing Tablet

Another Stop Error, Repeated and documented

Documented here on youtube ((The Video is 59 minutes, the stop error occurs at 45m45s)): Stop Error Wacom Tablet - YouTube

Stop Error Dump See Attached

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Hello Guys,

I'm really conflicted here. and I can't seem to find any answers anywhere....

I don't know whether I should buy an official drawing tablet...or if I should buy this one Android tablet that I've wanted for a long time and just draw on that.

I'm thinking about the Samsung Galaxy Note . And it has some good drawing apps on it and the S pen would be nice... I just wanted to know if anyone else had experience with doing this, and if so, how do you like it?

Of course, I wouldn't use the Samsung tablet just for drawing...but I don't know if I'm willing to buy an actual drawing tablet...I don't know if I'm dedicated enough.

I heard that XP-Pen Deco Pro Drawing Tablet supports connection with Android 6.0 and above devices . Does anybody have experience with it .


Just...what do you think?

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I have a Toshiba Satellite A505 S6033, windows 7, 64 bit.

First of all my wireless connections began playing up. Sometimes working and sometimes not. Then i started getting the BSOD error:

062313-23150-01.dmp 22/06/2013 08:06:30 p.m.

0x1000007e ffffffff`c0000005 00000000`00000000 fffff880`0376fb48 fffff880`0376f3a0
rtl819xp.sys rtl819xp.sys+13a10 x64

C:\Windows\Minidump\062313-23150-01.dmp 8 15 7601 266,320 23/06/2013 09:24:13 a.m.

I reinstalled windows 7 and the drivers but the wireless driver wont install and when i try to update it i get the same BSOD.

If i need to post an extra information please let me know and help asap would very much appreciated as i need to use my laptop!!!

A:BSOD error 0x1000007e - wireless driver related

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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Using windows update I was installing the MS Drawing Driver and my keyboard flashed (blue lights) and the next thing a BSOD. I have attached the collected files can someone confirm the MS Drawing Driver is responsible.


A:BSOD while installing MS Drawing Driver

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Please update the BIOS
MSI Global

BIOS Version: American Megatrends Inc. V1.10, 11/11/2008

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First had random BSOD on 0x00000a, then it became 0x000000c9 - now I can't get anything but safe boot. Have tried several things, can't do system restore because of some missing file on an app I updated.

So, trying this route - hope someone can find the driver problem

Thanks in advance

A:BSOD (random) 0x0000000a and now 0x00000c9

Hello, ArtC. Please upload the BSOD Posting Instructions http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html
Your 1 dump file you gave lists

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff800047ee477}

*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )

Followup: MachineOwner
That is your Intel 5100 wifi You should be able to update it from your Laptop Manufacturer's web site for your board.

Also, please make sure your computer is configured for Small Memory Dumps Dump Files - Configure Windows to Create on BSOD

And please fill out your system specs

Please fill out your System Specs

Your System Specs will help us to help you, and doing it in this man... Read more

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Update April 30 2015 for Alps Pointing Drawing 12C HID Driver.

Dell XPS 13 9Q33 Windows 8.1. Intel I7, 8GB. SSD.

Took me a while to figure this was the culprit. Caused System Service Exception on re-start. No logs available.

A:BSOD on Dell XPS 13 9Q33: Alps Pointing Drawing 12C Driver

I have the same system as you and keep getting the Service Exception BSOD. How did you fix it? Thanks

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Anyone used one of these before?

I hear their great, and id like to get one for illustration and logos.

Anyone here have expirience with them?


A:Wacom Drawing Tablet

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I am looking for a program, preferably freeware, that is similar to Painter Classic. I used to use that program, but flaws in the program have rendered it unusable. Support for pressure sensitivity and the 'eraser' on the stylus would be ideal.


A:Best software for drawing using tablet?

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Hello there

I've recently ran into a really annoying and to me, worrying, situation in which plugging in my drawing tablet to the front USB sockets manages to freeze my PC. Right as I plug it in there's just no response whatsoever. I haven't had that issue before with the same tablet and as far as I know there weren't any driver updates to it (pretty sure I'd have to do that manually anyways). My PC specs are posted below, the tablet is a Huion H420. I thought the issue was with one specific USB port, as they have in the past sometimes (quite randomly I've felt) gotten "overloaded" or something like that, but trying others I just got the same issue and the crashes require hard resets, which I believe I've seen aren't good for the hardware's health, so I'd really like to resolve the issue. I'll gladly provide any info that's needed.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD FX(tm)-6300 Six-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 6
RAM: 8092 Mb
Graphics Card: NVIDIA GeForce GTX 960, -2048 Mb
Hard Drives: C: 931 GB (413 GB Free);
Motherboard: ASUSTeK COMPUTER INC., M5A97 R2.0
Antivirus: Avast Antivirus, Enabled and Updated

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Hello everybody, first of all i'm new in this forum and this is my first post and my english is not the best

I recently installed Vista ultimate x64 (previously i used xp sp2 ) because i upgraded to 4gb of ram and xp doesn't recognize more than 3gb of ram.

I'm a digital artist and i heavily use graphic tablet ( Genius MousePen 8x6 ) for drawing in Photoshop CS3. I found x64 drivers for the tablet and i installed them and everything appeared to be ok.

But when i draw for example a simple line, there is a delay to appear the line on screen. I mean delay in miliseconds, but is very annoying and it makes difficult to draw.

In XP this was not happens, the line appeared in real time.

I noticed when i plug the tablet that there is an annoying window called "Tablet PC Input Panel", this could be the problem ? If yes how do i disable it ?

Or perhaps a hardware problem ? my cpu is Core 2 Quad q6600.

Thanx in advance!

A:Problem when drawing with graphic tablet...

Hi neboor!

This is a tough one indeed. However I'd like to present to you the tech support number for the makers of this product. Hopefully they can give you a solution and you can post it here!

Business Hours:
Mon-Fri 10 a.m. - 5 p.m.EST
website is GeniusEshop.com


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So im kinda in drawing but with mouse its hard . I would liek to use tablet . My tablet is Lenovo B8080 -H.
I would like to controll my pc so if i touch tablets screen it will do as clicking on mouse .
Teamviewer doesnt work because if you slide it moves the screen not draws. Vnc too same thing .
I cant find any software that does something like that . If you have anything to help me pleas post.
My pc is win7 and my tablets android version is 4.4.2.

A:Using android tablet as drawing tool .

You can't use an Android table as an input device.
You need to search for a graphics tablet.
Something like this

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Alright, so i have this drawing tablet and i dont know what happened but when i plug the coard into the side of the tablet, it doesnt work. I've had the tablet for about a year and i dont know what to do, it looks something inside the tablet but i dont have the technological knowledge to know what im doing with out making things worse. Anyone know how to fix this?

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I have a fifteen inch XP-Pen Artist 15.6 ( I buy it from https://www.amazon.co.uk/Artist15-6-1920x1080-Graphics-Drawing-Battery-free/dp/B0785682VP ). I want to use it for drawing (love to draw people, nature, animals and sometimes abstract), graphic design and editing photos. I do want to have accuracy. I've read that small would be good because it all depends on the screen size in comparison to the actual tablet, but I've also read that you can get more accuracy with a slightly larger tablet. such as XP-Pen Artist22E ( https://www.amazon.co.uk/Artist22E-Graphic-Interactive-Shortcut-Adjustable/dp/B01M28DHOA )I don't mind moving my hand a bit for accuracy. I've called best buy and all they say I cannot test the tablet, but I can buy it and return it if its not to my liking.

I'd really like to test it out however to choose. I've used small tablets before and recall having to do some zooming in for nice detail on the 15 inch. I no longer have one and would like to find the best fit. I guess I could be leaning toward either whatever is truly the best fit for me. I want to create beautiful works of art and to eventually do it professionally.

Let me know what you think is the best solution in this case. Thank you so much!

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does anyone know what's the best site to get replacement pens for a UC-Logic WP8060 tablet? I began noticing a crack in a pen I'm currently using.

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Ok, I'll try to keep this fairly short and understandable...

So I got a new computer thrown together, and upgrade from my last one, and everything has been working fairly well. Ran into a few problems here and there, as there can be with computers built from scratch, but there is this one thing that isn't making any sense to me.

I've been busy re-installing all of the programs that I like to use, like Photoshop CS2, and I am trying to install my Hanvon 5*6 drawing tablet.

Now, I thought everything would be fine and dandy, seeing as all my other USB ports were working just fine, considering that I was able to transfer files from a flash drive and portable hard drive, but when I plugged in my tablet, an annoying bubble keeps popping up over and over and over again saying that the "USB Device is not Recognized" and all this nonsense about the device has malfunctioned.

I know well that my tablet is working just fine, because I plugged it into my brother's computer and it found the tablet like it should and installed it and worked just fine after installing the drivers.... So, why should my computer not recognize the tablet ether?

In short, my computer refuses to recognize my tablet, but it can use other things, like portable hard drives, flash drives, and my keyboard, just fine without complaining, (Note that my tablet fine works on other computers) and I have the tablet drivers installed and everything.

Anyone have a solution to this problem... Read more

A:Computer not recognizing Drawing Tablet

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HELP! I have a really old tablet and a really new computer, and they aren't playing well together. I have a Windows 10 HP desktop computer and a Wacom GD-0912-R tablet with a Serial D9 to USB adapter I bought from Amazon. Everything seemed to be plugging in alright and the little light on the top of the tablet is on, but it won't work. It responds to the pen touching it, but nothing happens onscreen. The newest driver I can find is for Windows 7. Is there a trick to get it to work? PLEASE HELP!

A:Help! Windows 10 trouble with a reeeally old drawing tablet!

I think your out of luck on this one. That device was brought to market in 1998 (18yrs ago). There are no drivers for windows 10 and this device. The device is nolonger supported, which means no one will be creating a new device driver. Sorry time to recycle.

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I have literally tried every single thing I can think of. I've had two computer technicians try different things, I've contacted Monoprice support, and nothing is working.

I recently (within the last week) bought a Monoprice MP1060-HA60 (PID 6814) graphics drawing tablet. The pressure sensitivity works but after an undetermined amount of time (can be anywhere from a few seconds to 10 minutes) the tablet stops controlling the mouse. The light on the tablet still lights up when the pen makes contact. I'm wondering if anyone else in the community has had this issue and found something that works?

I've tried the following:
- Installing the drivers from the CD. Uninstalled and reinstalled several times.
- Installing the drivers from the website. Uninstalled and reinstalled several times. There are two versions.

- Installing the Legacy drivers from the UC-Logic website (this worked for a few seconds before causing the tablet to freeze.) Uninstalled and reinstalled several times.
- Installing Photoshop CC 32-bit (since I run a 64-bit system.) Nope.
- Installed an older version of Photoshop (CS6). Works for a few minutes before stopping.

- Tried running Photoshop 64-bit and 32-bit both in compatibility mode with the tablet. Nope.
- Tried messing with all of the settings, nope.
- If I go into Brush Preferences > Shape Dynamics, there is an exclamation mark by the "pressure sensitivity" setting saying that Photoshop needs a pressure-sensitive tab... Read more

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My friend went hunting in the vast savana of my emachines em350 he removed a lot of viruses and my tablet connected once more. But now it doesn't seem to connect anymore. Help please:(
(it's running windows 7 starter)

A:Drawing Tablet wont connect, Is this my drivers or a virus?

It connects via usb and the ports are perfectly fine.

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Hi there,

I'm not sure if this is a hardware problem or not.
A friend of mine just got a new drawing tablet to replace her old one and she's having a problem now where if she opens a program to work with the tablet, for example Photoshop, the laptop will register the tablet as a mouse. Also Photoshop will sometimes crash on initializing. She has tried other art programs and the tablet is still acting as a mouse in those, so the Photoshop crash issue might not be related.

Sometimes the laptop will recognize the tablet properly, sometimes it won't. She tried reinstalling the tablet's drivers and it worked for a day or two and then started acting funny again. Even after a reboot or two.

Here's all the information I have:

She's using the tablet in the same usb port as the old one, she believes.
The new tablet is a Intuos 2 graphics tablet.
The old tablet I believe was also a Wacom much like the new one. (she still has the old one btw)
She's using a bamboo create pen on the new tablet.
She hasn't tried cleaning her registry yet.
She hasn't tried using the tablet in a different usb port.
Her laptop is an Acer Aspire AS7741Z-4815
All USB ports are reporting to be up to date and functioning fine.
We're thinking it's either the new tablet itself or the usb port it's in. I'm thinking it's not a physical connection issue because the laptop doesn't display a new connection message when the tablet starts ... Read more

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Hi all.

My computer has always had intermittent BSOD but generally it's been only 1-2 a month and after a system restart everything works fine. In the last couple of weeks I've been getting BSOD after only a few minutes of operation every time I start up and generally after these errors the computer won't boot - sometimes it will be a black screen after BIOS check, sometimes it won't even get that far - just black screen without the BIOS check even starting. Usually the only way to get it to boot again is to disconnect the power and remove the CMOS battery from the motherboard. I've run driver verifier which has indeed generated it's own minidumps but I don't really understand what these error reports are trying to tell me - if someone could take a look and point me in the right direction it would be much appreciated.


A:Driver related BSOD - minidumps by driver verifier

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Only 128 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

This device has problems in Device Manager:

Teredo Tunneling Pseudo-Interface ROOT\*TEREDO\0000 This device cannot start.

Please right click on it and select "Uninstall", then reboot and check to see if the error goes away. If not, post back to let us know.

Many, many Live Kernel Events in the WER section of MSINFO32.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monito... Read more

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I recently started a new job and was given a new Dell Laptop. I am having seemingly randomly BSOD issues. Some days it doesn't happen at all and some days it can happen up to ten times. I've got several BSOD errors (mainly CRITICAL PROCESS DIED). I believe it's a driver

related issue. I've tried updating all my drivers and firmware to no avail.

I used the Driver Verifier and immediately got errors with sedfilter.sys and symefasi64.sys. I had to boot into safe mode to turn the verifier off. I tried the verifier without those two enabled and got DRIVER VERIFIER DETECTED VIOLATION.

Help would be greatly appreciated, this issue is a real pain!

Here are the debug files:

A:Driver Related BSOD - Driver Verifier

I found this with a Google search:

Description: Related to SED Enhancement Driver from Dell Inc.

More here: What is sedfilter.sys ? | System Explorer

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Hello! Been having problems with BSOD for a couple of months now, and I am in no way capable of fixing this on my own. So I ask for your assistance

? OS: Windows 7
? x64
? Windows is the original installed OS on my system.
? OEM version (came pre-installed on system)
? Age of system: 1 year old. Motherboard was replaced about a month ago. More info at the end.
? Age of OS installation: 1 year
* have you re-installed the OS?: I haven't done it myself, but I believe the service company did it when it was in for reparation.

? CPU - Intel Core i5-3317U CPU @ 1.70GHz (4CPUs), ~1.7Ghz
? Video Card - Intel HD Graphics 4000
? MotherBoard: Not sure
? Power Supply - brand & wattage: Not sure

? System Manufacturer: Samsung
? Exact model number (if laptop, check label on bottom): NP530U3C-A07SE (Samsung Series 5 ultrabook. Also just called 530U3C)

Additional info:
Got BSOD for the first time in June if I remember correctly. Sent it to the workshop and they replaced the motherboard. Problem was not fixed, so I sent it back to the service company. According to them it was a software malfunction (0x000000FE: BUGCODE_USB_DRIVER), and not anything hardware related. My warranty doesn't cover software related problems, so they sent it back without really doing anything other than reinstalling OS (I think).

I checked the event list on my laptop and found a system error with the following codes:
0x000000fe (0x0000000000000008, 0x0000000000000006, 0x000000000000000... Read more

A:BSOD - USB driver related?


Both attached DMP files are of the BUGCODE_USB_DRIVER (fe) bugcheck.

An error has occurred in a Universal Serial Bus (USB) driver.

Overall, there is a problem with the USB hardware (motherboard or attachments) or the USB device driver has a bug.

Since you had the board replaced, it's very unlikely we are dealing with faulty hubs / ports, so this is likely the fault of a device you're connecting to the system via USB... OR a device driver issue.

First off, disconnect any and all USB related devices aside from the necessitates (keyboard, mouse). Don't connect whatever else you may normally attach throughout your days aside from those two devices for awhile.

I recommend removing and replacing Norton with Microsoft Security Essentials for troubleshooting purposes -

Norton removal tool - https://support.norton.com/sp/en/us/...eb&pvid=f-home

MSE - Microsoft Security Essentials - Microsoft Windows

If the above does not help, let's enable Driver Verifier to look for further device driver conflicts:
Driver Verifier:

What is Driver Verifier?

Driver Verifier is included in Windows 8, 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (W... Read more

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Computer is a custom built PC

OS - Windows 7 x64
? original installed OS on system? - none, this was the first
? full retail version (YOU purchased it from retailer)
? Age of system - 1 year
? Age of OS installation - 1 year - no reinstalls
? CPU - Intel Core i7-860
Newegg.com - Intel Core i7-860 Lynnfield 2.8GHz 8MB L3 Cache LGA 1156 95W Quad-Core Processor BX80605I7860
? Video Card - SAPPHIRE 100280OCSR Radeon HD 5970
Newegg.com - SAPPHIRE 100280OCSR Radeon HD 5970 (Hemlock) 2GB 512 (256 x 2)-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Dual GPU Onboard CrossFire Video Card w/ Eyefinity
? MotherBoard - GIGABYTE GA-P55A-UD4P
Newegg.com - GIGABYTE GA-P55A-UD4P LGA 1156 Intel P55 SATA 6Gb/s USB 3.0 ATX Intel Motherboard w/ USB 3.0 & SATA 6 Gb/s
? Power Supply - brand & wattage - CORSAIR HX Series CMPSU-750HX 750W
Newegg.com - CORSAIR HX Series CMPSU-750HX 750W ATX12V 2.3 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS SILVER Certified Modular Active PFC Power Supply
Newegg.com - G.SKILL ECO Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL7D-4GBECO

The BSOD's I've received are all of the 1000000a variety and for most part the culprit appears to be 'atikmdag.sys'

From some searches online I've found that I should be updating my ATI drivers but I also found that I should not install the Catalyst Control ... Read more

A:BSOD...think its ATI driver related

Start off by removing Daemon Tools. It is known to cause BSODs and it did on your machine. Once it's removed run the SPTD removal tool. DuplexSecure

Run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - RAM - Test with Memtest86+ - Windows 7 Forums
2. Prime95 - Run all three tests for 3-4 hours each or until fail - CPU - Stress Test with Prime95 - Windows 7 Forums

Enable driver verifier - http://www.techsupportforum.com/foru...ted-473665.html

Rt64win7.sys Thu Mar 04 08:42:52 2010 (4B8FB8DC)
Update your Realtek drivers - here

Update to SP1 - How to update to SP1

Log Name: System
Source: Microsoft-Windows-HAL
Date: 2011-04-03T20:18:12.561
Event ID: 12
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: N/A
User Name: N/A
Computer: NimitShah-PC
The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
You are about 8 release behind on your BIOS. I would update it from the provided link GIGABYTE - Motherboard - Socket 1156 - GA-P55A-UD4P (rev. 1.0)

...Summary of the dumps:


Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Apr 21 09:57:53.375 2011 (UTC - 4:00)
System Uptime: 0 days 0:40:06.390
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded f... Read more

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Was having a lot of BSODs on my computer, so I completely formatted and reinstalled windows 10 - not a few days into the fresh reinstall, the bsods started coming again.

So today I had a random bsod, which named ndis.sys as the problem. I then ran driver verifier for a little while, and got 3 bsods, all of which named hidclass.sys as the issue.

I have attached the tenforums zip file (which should have the dump logs in it).


A:Driver related BSOD

All dumpfiles blames

Use !analyze -v to get detailed debugging information.
BugCheck C9, {220, fffff800fbf824d0, ffffcf8038be2d80, ffffe0019a1b9330}
Probably caused by : walvhid.sys

2: kd> lmvm walvhid
start end module name
fffff800`fbf70000 fffff800`fbf71d80 walvhid (deferred)
Image path: \SystemRoot\System32\drivers\walvhid.sys
Image name: walvhid.sys
Timestamp: Wed Aug 26 07:15:08 2009 (4A94C4DC)
CheckSum: 0000B3A4
ImageSize: 00001D80
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Generic Virtual HID Driver most likely from a WalTop Slimline Widescreen Tablet
As you can see the driver is from 2009 and probably not compatible with windows 10.
I suspect this is the driver for your Tablet mouse device.
+ Tablet Mouse
| Vendor/Product ID: 0x172F, 0x0000
| Matching Device ID: HID\MyVirtualHidDevice&Col02

Look for a windows 10 compatible driver or remove this device and see if this stops the BSOD.

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at the beginning it's important to say that i'm german, so I apologize for my bad english .

My computer shows various bluescreens and colored screens (->>related to the video card driver?) every time I start playing games (such as Call of Duty 4, which I played competitive). The scenario is as follows: I start the game, join a match and after loading the map the monitor becomes black or colored (e.g. pink or sth.).
After investigating for days, I found out that the bluescreens that sometimes appear leads to the aspect, that the video card driver (Catalyst 12.9 beta) is corrupt. As you can see on the picture, I got the error several times in the past:

The bluescreen code I got was this one:

- System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2012-09-19T12:36:49.356020700Z EventRecordID 26161 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Daniel-PC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress false PowerButtonTimestamp 0
At that time I was so stupid and didn't mention the minidump file

Now I will continue with the step... Read more

A:BSOD related to AMD Driver

Recommendations:If you have increased voltages, etc., please enter your BIOS and reset to default/optimized settings to clear the CMOS.

The crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. If you hae errors, proceed to

To determine which files could not be repaired by the System File Checker tool, follow these steps:

in SFC /SCANNOW Command - System File Checker and upload the sfcdetails.txt file.

Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Download the drivers you want for your display card(s)
Click Start Menu
Click Control Panel
Click Uninstall a program
For AMD:Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):Click Start Me... Read more

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I just installed a Gigabyte G1 970 GPU in my computer, replacing a 6970 GPU. Before installing the new drivers, I uninstalled the ATI drivers via ATI's uninstaller followed by a reboot. After installing the GeForce drivers, I am getting occasional BSOD's when closing games (Half Life 2: Episode 2 in this case). I also just returned from running errands and noticed my computer had crashed while I was out.

This started as soon as I installed a new GPU and therefor I believe it's probably purely driver based.

Attached are my SF Diagnostic files including the minidumps.


A:BSOD - Most likely GPU driver related

GIGABYTE OC_GURU c:\progra~2\gigabyte\gigaby~1\oc_guru.exe Public Common Startup
Reset all overclocks and uninstall the above application.

fffff880`08beb1f0 fffffa80`00045267
fffff880`08beb1f8 fffff880`1025ebfeUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
fffff880`08beb200 fffff880`08bed000
fffff880`08beb208 fffff880`08be5000
Reinstall the NVidia driver by following this tutorial exactly:
NVIDIA Drivers - Avoid Problems

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Hello, I posted about this awhile ago and thought my problem was fixed, but it was not. This time I have all of the required files for the BSOD analysis, there is a .zip file containing my performance report and my BSOD File Collection.

OS - Windows 7, x64

Original Installed OS - Due to manufacturing error, it came without an operating system installed. I used the included recovery disk to replace it with Windows 7 x64.

Due to this, I would think OEM because the recovery disk was given to us by the manufacturer but I'm not sure.

Age of OS Installation/Hardware - I've had this computer since Christmas, but I installed the OS about three days after.

Video Card - GeForce GT 640

A:Possibly Driver-Related BSOD

Recommendations:Crashes appear to be caused by your PC Tools NDIS 6 LightWeight filter driver. Remove PC Tools and replace it with Microsoft Security Essentials to see if stability improves. If it does, and you want to keep PC Tools as your security software or you paid for it, contact PC Tools developers for support.Uninstall or change a program

Microsoft Security Essentials - Microsoft Windows
Outdated and Problematic Drivers:You should update/replace/remove the following drivers. Any drivers that are known to cause BSODs, please remove the software or remove the drivers and then remove the device; steps to do so are given after the list of outdated drivers. If you have ASACPI.sys installed, make sure it is updated and not pre-2009; pre-2009 versions are known to cause BSODs:
NTIOLib_X64.sys Sun Jan 17 19:31:59 2010 (4B53C81F)
MSI Afterburner driver (known BSOD issues with Windows 7)

To update drivers, make sure to download the drivers from the manufacturer and not using 3rd party programs. Your drivers should be found from your motherboard support site (ASUS, Gigabyte, MSI, etc.) or your vendor support site (Dell, HP, Toshiba, Sony, etc.) first. If you have devices you bought yourself, the drivers for those devices need to be downloaded from the manufacturer support site for those devices. If you need help, let us know.

To remove drivers, do so by uninstalling the device or software associated wi... Read more

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I recently build a new Sandy Bridge computer to replace an older Conroe system. The new build retained the SSD (OS and programs) drive and the SATA data drives along with the existing Win7/64HP installation.

I built an Asus P8Z68V Pro with an Intel i5-2500k and DDR3-1333 ram (12GB). I did not reinstall Win7/64HP. I had to tweak a few programs that had an issue with my substitute hardware, but otherwise it seems to run fine.

However, I've had some crazy BSODs that seem to tie into grmnusb.sys. Yesterday I had 3 BSODs in a row that would happen as soon as I plugged in my Garmin Edge 305. The first happened while I was OCed. I rebooted and changed to default BIOS settings. Another BSOD when I reconnected the 305. So I uninstalled the Garmin USB driver and rebooted. Another BSOD when I connected the 305.

I finally just left the Edge 305 connected and rebooted the computer and it came up ok and let me access the data on the device in a normal manner. And yet on the same system, I've had a number of times I've plugged the Garmin device in with no issues at all.

When I first built the box (a couple of weeks ago) I had a BSOD from the Edge 305 connection, again with the gmnusb.sys tie-in. I rebooted, uninstalled the affected usb driver and all was ok for a time. And then the Garmin didn't want to connect so I re-installed the Garmin usb driver and all was well for a time.. and then, here we go again.

Before I go though the routine of uploading the BSOD jcgriff zip files, I want... Read more

A:BSOD related to Garmin USB driver?

No known issues but we cant even tell if the GPS is the cause and the usual apps like Bluescreen view, and who crashed, are often wrong.

We do need the dmps

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This is in connection with my first thread about my BSOD with Ultimate, I now have the error code nv4-mini.sys.

I am going to put vista back on fresh, and NOT install drivers from my WinFast CD. 6100M2MA, but instead get updated drivers from Nvidia and chipset driver from foxconn, the sound card is fine, i think its the VGA driver or onboard graphics driver, so i got the 178xx from Nvidia to sort out graphics and Chipset.

Can anyone else give my some tips or useful information on this matter. I have run vista before fine, but then it just goes sometimes.

Any comments are helpful

Thanks, Ben.

A:Nv4-mini.sys bsod driver related

Get a driver cleaner to get rid of all Nvidia and ATI video drivers. Then, do a fresh install of the drivers. Don't overclock the video card or CPU until you get them running stable.

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I recently installed an USB 2.0 PCI card with VIA v6212l chipset to use with an USB Arcade stick for playing games (the stick has faulty drivers and requires via chip to work)

It works just fine, until I try to shut down the pc.

After removing the card, I stopped getting a BSOD.

So I tried uninstalling usb drivers in device manager, with the PCI card removed, like the first response in this thread suggested: http://www.sevenforums.com/crashes-d...-shutdown.html

This caused the same BSOD error to appear on shutdown. Does this mean the drivers are faulty? How can I fix it?

The attached minidump contains info of the BSOD with PCI card installed.

I'm on Retail Windows 7 Professional 64bit, pc was newly built at the beginning of May.

Edit: I haven't tried reinstalling Windows yet. I turned off Windows Update like the Person in the other thread did, then uninstalled drivers but they just reinstall themselves. I don't really know what settings I'm supposed to use. How can i prevent the drivers getting installed when formatting and reinstalling Win7?

The driver I unisntalled that caused the BSOD was Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 or 1C2D.
I think it was 1C2D, but I'm not sure anymore.

A:BSOD on shutdown, usb driver related

Quote: Originally Posted by choprocks


I recently installed an USB 2.0 PCI card with VIA v6212l chipset to use with an USB Arcade stick for playing games (the stick has faulty drivers and requires via chip to work)

It works just fine, until I try to shut down the pc.

After removing the card, I stopped getting a BSOD.

So I tried uninstalling usb drivers in device manager, with the PCI card removed, like the first response in this thread suggested: http://www.sevenforums.com/crashes-d...-shutdown.html

This caused the same BSOD error to appear on shutdown. Does this mean the drivers are faulty? How can I fix it?

The attached minidump contains info of the BSOD with PCI card installed.

I'm on Retail Windows 7 Professional 64bit, pc was newly built at the beginning of May.
Edit: I haven't tried reinstalling Windows yet. I turned off Windows Update like the Person in the other thread did, then uninstalled drivers but they just reinstall themselves. I don't really know what settings I'm supposed to use. How can i prevent the drivers getting installed when formatting and reinstalling Win7?

The driver I unisntalled that caused the BSOD was Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 or 1C2D.
I think it was 1C2D, but I'm not sure anymore.

Applecharger.sys caused this one and isnt necessary since USB will charge devices oin its own.

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I upgraded my computer last weekend (basically replaced everything except the Hard Drive) and have been getting random BSOD's since. Mainly 'IRQL_NOT_LESS_OR_EQUAL', occasionally 'PAGE_FAULT_IN_NONPAGED_AREA'
It happens at random times, sometimes after the computer has been on for hours, sometimes minutes. There doesn't seem to be a specific program that's causing this, it happens while playing games or browsing the web.

I did a fresh install of Windows 7 (64bit) after upgrading.

After the first BSOD I identified a bunch of obsolete drivers and uninstalled these, i've run Memtest86 (8 passes) and no errors were discovered.

I've used Verifier and it did identify a problem with a driver but I don't know how to find out which one.

I have attached my minidump logs, if you need anything else let me know.

Any help would be greatly appreciated. Thanks.

System specs:
Intel Z68 Chipset Motherboard
Intel Core I5 2500K
8GB DDR3 1333MHZ (4 x 2gb)
Radeon 7770

(Today i received my first 'DRIVER_IRQL_NOT_LESS_OR_EQUAL')

A:BSOD - Driver related...I think - Windows 7 (64)

Looking at your dump files I see that its your video drivers are causing the issue

Lets use driver verifier in Safe Mode to uninstall your current video drivers
Download and install new Video drivers from ATI's website

Also follow this link and post files for us to look at

Also check your windows updates and if any available download and install them

Is your system over clocked? CPU, RAM, Video Card?
if it is please revert back to factory settings

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Hi all

My cousin had a drive crash on a Dell PC (now out of warranty) that was running Windows Media Center. He go t a new HDD and wanted to put XP Pro on it, so he bought XP SP2. He couldn't get it to install, so he asked me to look at it and I can't figure it out either. It's a Dell XPS, purchased in early 2006. Core 2 Duo, 1 GB RAM, SATA drives.

When the install starts, it loads drivers and gets to the "Setup is starting Windows" message before you usually do the drive formating. Then I get the BSOD.

I read some posts that said it could be a bad install disc, so I tried a different one. No change. Some said the HDD could be bad, so I hooked it up to another computer, installed windows on it, then put it back in the original machine and it crashed trying to boot windows. I tried taking out non-essential hardware, but it made no difference. The install disk is XP Pro SP2, so it shouldn't need SATA drivers, which is another common answer I've been seeing (I already tried the F6 method, loading drivers during install).

Just to make sure all of the hardware is ok, I installed Ubuntu on it. Install went perfectly, Ubuntu runs just fine.

Please let me know if you have any ideas. Thanks!

A:Bsod During Xp Install... Not Driver Related

The installation should prompt you to install the drivers for the SATA hdd.

Installing the hdd in one computer and installing a Windows operating system and then installing it into another computer can result in damaging the operating system. There is information that the registry recognizes from the chipset of the first motherboard where the OS was installed, introducing it to the new chipset of the other motherboard confuses it, and this usually results in needing to reinstall the OS.

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Hey guys,

So recently I've been getting quite a few BSODs from my 6 month old laptop.
For the research I've installed bluescreenview to see what is causing the crashes.
Here is the logs for the most recent crash I had (Which is about 20 mins earlier):

Dump File : 011014-13728-01.dmp
Crash Time : 2014/1/10 下午 10:01:24
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`0cf52010
Parameter 2 : fffff880`106712bc
Parameter 3 : ffffffff`c000009a
Parameter 4 : 00000000`00000004
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d140
File Description : DirectX Graphics Kernel
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18228 (win7sp1_gdr.130731-2222)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011014-13728-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 478,440
Dump File Time : 2014/1/10 下午 10:02:57
If there is any other additional information need, I'm most gladly to provide.

A:BSOD Probably related to video driver

Hi circle26.

Update the display driver to 332.21 WHQL.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results. For any further issue, post it following the Blue Screen of Death (BSOD) Posting Instructions.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800cf52010, fffff880106712bc, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARN... Read more

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I upgraded my computer this weekend (basically replaced everything except the Hard Drive) and have been getting random BSOD's (IRQL_NOT_LESS_OR_EQUAL) since.
It happens at random times, sometimes after the computer has been on for hours, sometimes minutes. There doesn't seem to be a specific program that's causing this, it happens occasionally with games or browsing the web.

After applying my upgrades I had to boot with the Windows CD (Windows 7 64bit, the same as I was using before the upgrade) to do a repair install and get the computer booting up. All the Windows 7 updates have also been applied.

After the first BSOD I identified a bunch of obsolete drivers and uninstalled these, i've run Memtest86 (8 passes) and no errors were discovered.

I've used Verifier and it did identify a problem with a driver but I don't know how to find out which one. If this is the problem and you can tell me how to fix it I would be most grateful.

Please let me know which (if any) logs you need me to post (and how to get them).

Any help would be greatly appreciated. Thanks.

System specs:
Intel Z68 Chipset Motherboard
Intel Core I5 2500K
8GB DDR3 1333MHZ (4 x 2gb)
Radeon 7770

A:Windows 7 x64 BSOD -- driver related... I think

So you didn't format the hard drive and re-install Windows 7 fresh?

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Hello all!

I recently built a new computer. I installed Windows 7 Ultimate x64 and all of my drivers, and everything seemed to be going fine until I received a BSOD my second day into having completed the build.

Things I've tried:

* Running Memtest86. I only had time to let it complete two passes, which took a little over an hour. Both were returned error free.

* Driver Verifier. I set it to verify all non-Microsoft drivers and began receiving a BSOD before Windows could even finish booting. I traced this to my installation of Daemon Tools Lite and then uninstalled this program. Now when I follow the same Driver Verifier protocol, Windows freezes at the "Welcome" screen, but does not throw up a BSOD or reboot.

I've attached the results of the SF Diagnostic Tool. Any help is greatly appreciated!


A:Random BSOD, likely driver related?

Hello yeoleg.

fffff880`03ccc728 fffff880`030feb6aUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Uninstall Avast using Avast Uninstall Utility.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Let us know the results.

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Computer was running great. Had the dumb idea to use driver reviver to update the drivers. Computer rebooted and got stuck on the BSOD. culprit iaStorA.sys (Intel driver). recovery partition on the HDD but no way to get into Windows. please help.

dell xps 8300 64 bit Windows 10


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I've been having problems for a few days now. At first I thought it was driver related as one of my hardware devices was showing up as 'Unknown' but that's been taken care of. I thought I had cured it because I didn't get BSOD for a couple days, but I've gotten it 3 times today. Kernel-power (41); bugcheckcode 10

Here is the link to the exact computer I purchased last week. When I got it, it was full of HP bloatware, so I did a clean install of Windows 7 Home Premium 64 bit.


I've been googling for about 2 hours trying to figure out what my problem is, but I'm not that much of a computer tech, so I'm having a very difficult time understanding what things mean, (hex codes and debugging and such). I'm hoping someone could sort of walk me through it a bit, or at least be able to help me specify exactly what is wrong.

Thanks in advance.

A:BSOD Crashes, driver related?

Hi Forerunner343 and Welcome.

You've discovered the joys of O.E.M. Bloatware! The only problem is that the "bloatware" often contains drivers essential to the running of that particular manufacturer of PC/Laptop.

Do you still have: (a) The OEM's Recovery Partition, or (b) The OEM Recovery disk (not likely these days).

I'd suggest re-installing the bloated HP set up. Then remove all the bloat you don't want, doing a thorough job of removing all remnants of said bloat. Download and install Windows critical/security Updates (not drivers I add). Download driver updates from HP/Mobo Mfr.. Then make a backup of your bloat free system **. If When!! in the future your system goes belly up you can re-install your nice clean, bloat free, up to [i](that9/i] date OEM system.

**This would be even better if you'd be happy to play around until SP1 is officially released to Joe Public (through Updates). Then you could make a backup of a SP1 compliant setup.

BTW Your link doesn't work without having to log in. Well, it doesn't for me over here in Blighty.

Bugcheck Analysis
Loading Dump File [D:\ DOWNLOADS\1_31_11\Windows_NT6_BSOD_jcgriff2\013111-17612-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\XSymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.... Read more

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Hey so I recently started using Adobe Flash CS5 on my computer with my tablet for drawing. My computer has been randomly crashing even when I'm not using Flash but still have the tablet plugged in. I've lowered down my computers appearance and what not to look more like XP to give me more memory but it stills happens.

A:BSOD Driver Power State Failure (Flash/Tablet?)

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

* A Driver Power State Failure has nothing to do with memory etc. Its a driver issue. Some PnP device drivers fail to react within the designed time during active/inactive power state changes. Most probably it is some driver relating to that tablet, but without seeing the crash dump it is hard to infer any more.

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Was playing Diablo 3 and computer suddenly rebooted itself and gave me a BSOD, this is the error it showed me and I also have the files zipped from my actual .DMP file and the zipped file from the tool this site has to get info for it. I would greatly appreciate it if someone can help me in figuring out why this happened. I just don't have the knowledge to read what it says.

A:BSOD while playing Diablo 3, think it might be driver related.

You have recieved a stop 0x124 error BSOD Index
Have a look at this thread for some more info/ideas
Stop 0x124 - what it means and what to try

Check temps in machine as it could be heat related

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The OS is Windows Home Premium 64-bit. The OS install is about 6 months old. BSOD started happening randomly about two weeks ago. It seems to happen at no consistent time. Sometimes the video card is not being used heavily, other times it is. The action center reports video hardware errors occurring at the same time as the BSOD, so I'm fairly sure they are related. The diagnostics are attached in accordance with the instructions. If anyone could take a look, I would really appreciate it.


A:Random BSOD, Probably Display Driver Related

You have D-Link DWA-160 Xtreme N Dual Band USB Adapter(rev.A2) - Win7 does not like these devices and, if using older (Vista-era) drivers, will spit out BSOD's rapidly! Here's my rant on these devices:

I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

Wired networking is disabled. Is this deliberate? If so, why?

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

McAfee's present in the dumps - it doesn't mean anything, it's just a "hunch" on my part. Please try this to rule it out:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the McAfee from your system (you can reinstall it, if so desired, ... Read more

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Greetings all,

I usually find my way around PC issues, but I'm about to lose hope with this one..

The laptop in question is a brand new Vaio Z Flip. Have it for less than a week.
Model is i7 6567U, 8GB RAM, 256 SSD.

Some history (long post, might not be relevant.. skip to file below itc):

When I turned it on, Win10 began updating immediately, so I can't tell if BSOD's were there before.
The installs failed mid-way (don't remember if it was a BSOD or a freeze). Ever since, I started noticing random BSOD's, usually of the types:
...and some others which I can't recall (wiped PC since).
99% of the errors listed ntoskrnl.exe as the problem when examining with BlueScreenView.

I did a reset, which also failed mid-way, so the PC won't boot. I re-installed Win10 using a USB (with Media Creation Tool), and then performed a reset inside Windows. It succeeded, but BSOD's were still there. I re-installed again. I then noticed same BSOD's, despite no 3rd party drivers being installed (except ones fetched automatically by Windows - I turned that off then). I installed all 3rd party manually as given by Vaio here.
BSOD's were still there at random, maybe less frequent.

Also tried:
1. Ran memtest a whole night for 9 passes - no errors.

2. Performed built-in diagnostics (sfc, chkdisk etc.). sfc returned this:

Windows Resource Protection found corrupt files but was unable... Read more

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Hello all,

I'm new here so please bear with me. Recently I've been experiencing very frequent BSODs and I'm not sure what is the root cause so I need some help.

For starters, I've attached the required files after running the SF Diag Tool.

I'm running Win 7 Home Premium on an Asus U36JC laptop, which is about a year old.

I've made a few possibly related observations:

1. High chance of BSOD if I'm playing a video (either youtube or streaming client). A telltale sign is intermittent audio stuttering.

2. Shockwave flash plugin seems to be crashing on Chrome and Firefox a lot when I visit flash sites.

3. The spate of BSODs started to happen on and after 10th April 2012. I did a quick check to see what significant programs have been installed after this date, and they are:ASUS FancyStart ver 1.1.0
Asus ControlDeck ver 1.0.9
WinFlash 2.31.1
ASUS Virtual Camera ver 1.0.20
Microsoft Visual C++ 2008 redistributable - x86 9.0.30729.17

Otherwise, there doesn't seem to be anything out of the ordinary. I hope someone can help me resolve this. Thank you in advance.

EDIT: I forgot to mention that not all crashes result in a BSOD. Some crashes happen in the midst of playing a video, with the audio stutter on loop. Some crashes are during seemingly random times when using different applications. I use this laptop for work so I don't do any gaming/graphic intensive stuff.

A:BSOD - possible video driver related crashes

Yes, several of the BSODs seems to be related to the graphics drivers, you need to update both the Intel driver and the Nvidia Driver.

fffff880`0740a000 fffff880`07ff4700 nvlddmkm Mon Sep 06 02:02:17 2010 (4C842F89)
fffff880`0823a000 fffff880`08c58b60 igdkmd64 Wed Aug 25 21:35:58 2010 (4C75709E)

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Good day everyone !


I updated the info of this old thread, because I found the source of the problem, read the UPDATE at the end !

As the topic title says im gettin some BSOD after playing games for like 5-10 minutes.

DRIVER_IRQL_NOT_LESS_OR_EQUAL <----- This is what I see in the MEMORY.DMP after using WinDbg application.

It seems there is some driver problems(Some USB Port thingy and random MpKsl497dd46d services/drivers-Added image) but im not sure, thats why Im posting this here

EDIT: I also "fixed" an AOD Driver 4.1 issue after posting this lol.

I will attach the DUMP and System health files.

Entire MERMORY.dmp file :

- x86 (32-bit) or x64 ? = x86
- the original installed OS on the system? = No. (Windows 7)
- an OEM or full retail version? = Full Retail
- What is the age of system (hardware) = About 3-4 years old
- What is the age of OS installation (have you re-installed the OS?)= 2 months (reinstalled)

Im using the latest Nvidia Driver released !

Thanks for the help !


Found the real issue, Punkbuster ! Yes, the games I play use Punkbuster...

Now about the problem: Punkbuster have always had problem with Realtek integrated sound cards, wich relate to my crashes (freezes and BSODs with looping sound !)

Im currently trying to get in contact with Realtek about this issue.

"How are you sure this is the problem ?" you say ? Well, basically after DISABLING the onboard so... Read more

A:BSOD When playing games - Driver related.

Problem Devices:
MpKsl497dd46d ROOT\LEGACY_MPKSL497DD46D\0000 This device is not present, not working properly or does not have all the drivers installed.
MpKsl5cb65dec ROOT\LEGACY_MPKSL5CB65DEC\0000 This device is not present, not working properly or does not have all the drivers installed.
MpKsla11f4701 ROOT\LEGACY_MPKSLA11F4701\0000 This device is not present, not working properly or does not have all the drivers installed.
The above are related to Microsoft Security Essentials. It looks like it was not properly uninstalled when you removed it and replaced it with avast!. I had a similar problem with another antivirus program that I resolved with Hardware devices are not working or are not detected in Windows.
No .dmp files included in your crash reports. If you ran CCleaner after the most recent crash, that would explain the missing .dmps. Please refrain from using file cleaning programs, such as CCleaner, for the duration of your troubleshooting.
Your BugCheck does indeed indicate a driver issue. Until you have .dmps for us, we cannot determine which driver.

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Hey, I've gotten 2 BSOD 24 errors while having my USB eLiscenser software up within 30 minutes. I'll usually get an error from the Liscener software and then my computer screen will go fuzzy for a second and then a really loud noise comes out of my speakers and the BSOD 24 error pops upe

Here are the memory dumps
Please tell me any other information you might need to help me. This error occurs pretty often if I have the software up but I haven't tested my computer without it.

I just finished reinstalling my operating system today because I thought that might be the solution to this problem but that didn't work. They start occuring again right after I installed the eLiscenser diver again. All my drivers are up to date.

Note: I NEED this software. I use it to open Cubase 6 which is a program used to record music and I cannot go without it. Having it is a MUST!

Thanks for your help.

System Specs:
OS: Windows 7 Home Premium x64
CPU: AMD Phenom II 4x 955 Black Edition
Motherboard: ASUS M4A88T-M
Memory: 8GB DDR3 Ballistix
Graphics Card: XFX ATI Radeon HD 5870

A:BSOD 0x00000024 related to USB eLiscenser driver?

Blue Screen of Death (BSOD) Posting Instructions

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