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Lenovo Flex 2 14: Not working touchscreen

Q: Lenovo Flex 2 14: Not working touchscreen

Hi Team,I have Lenovo Flex 2 14, which is not working touch screen. I have try all mathoed but unable to fixed it.1) HID- compliant touchscreen is not present in device manager2) Not found USB Touchscreen Controller (A111) Really disapointed about this Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10. thanks Birbrata


























Device Manager.jpg ?249 KB

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Flex 2 14: Not working touchscreen

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 97.2

I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

A:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 96

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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RELEVANCY SCORE 96

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 96

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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RELEVANCY SCORE 93.2

Nothing different happened between turning off the computer & turning it on to keep working & yet all of a sudden the touchscreen doesn't work?? It's almost as if it was turned off? Is that a setting that can be turned off or does this need to be fixed or something?  So annoying!! 

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RELEVANCY SCORE 81.6

Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

A:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

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RELEVANCY SCORE 80.4

Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...

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RELEVANCY SCORE 78

 I don't have the touchscreen drivers anywhere in my device manager and wacom drivers has a code 10 of being unable to start. Windows 10 is up to date and the Wacom drivers is the latest one. Already tried uninstall the wacom drivers and restarting, tried reinstalling the drivers from the website after uninstall it, and looked everywhere for a solution. 

A:Lenovo Flex 5 - Wacom Device code 10 and missing touchscreen drivers

Found out that in order for the Windows 10 installation to detect the PCIe SSD, you have to go into the BIOS and change the SATA Controller Mode to AHCI.  Now that only leaves the Wacom drivers having a code 10 and the missing touch screen drivers.

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RELEVANCY SCORE 76.4

Hi,unfortunately thetouchscreen on my flex 14d stopped working. My system settings says that touch is available. I tried to reinstall the drivers, installed all updates, but nothing happened. I never received an error message or something else.How can I use the function again? I am using windows 10.Many thanks for your help!

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RELEVANCY SCORE 76.4

very frustrating issue just started very recently - have a refurb flex 2-15 laptop that is two years oldafter booting up i can login only with main keyboard, 10 digit numeric does not work at all, num l˘ck is ltafter logging in, i have no access to the keyboard whatsoever. i have run diag, virus scan, lenovo ˙pdates and ?indows (8.1) updates.i am thinking its a driver issue, but maybe not. what could it possibly be?hopeful that someone has had this issue and resolved it. thanks,looking forward to a solutiondavid

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RELEVANCY SCORE 75.6

I  have an Ideapad Flex 15.
 
Since I upgraded yesterday to Windows 10, I have lost the touchscreen ability I had up to that point on Windows 8.1. On search for pen and touch, I was given this message on a system information page: "No pen or touch input is available for this display." I have looked in device manager under Human Interface Devices. Expanding the view to show hidden devices, I see "HID compliant touch screen." When I click to get device status, this is the message:
 
"Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."
 
How do I do that? I note a similar problem in Windows 8.1 on this posting:
 
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/touchscreen-not-working/c48cda2...
 
Does anyone have any idea how to reconnect the hardware device -- or at least to solve this problem? Thanks!
 
 
Mod's Edit: Added model to Subject line for clarity










Solved!
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A:Ideapad (Flex 15) touchscreen not working on upgra...

I solved the problem here for my sister's Flex 14.Press Windows+X and open Device Manager, go to Mouse and uninstall USB touchscreen.Solved the problem here...

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RELEVANCY SCORE 75.6

The Touchscreen of my Flex14 Notebook is not working.I tried all hints like deinstalling the HID Interface Device Drivers.I also took out the battery.After all I went back to factory setting. - touchscreen / tabletPC still not working.I reinstalled Win 8.1 and made upgrade to Win 10 - touchscreen still dead.How can I test if touchscreen hardware is functional.Any suggestions or help would be much appreciated. Best regards Siegfried

A:IdeaPad Flex 14 Touchscreen not working after upgr...

Welcome to the Forums Invertore! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 74

Hello, I followed the other thread of someone who had this same prroblem, but the solution did not work for me. In my device manager under mice and other pointing devices > there is only: Lenovo Pointing device I have tried:configure pen and touch settingsuninstalled and re-installed HID- compliant touch screen tried reverting to a previous verion of windows performed a system reset I can't get ahold of the lenovo support phone line.. I use the touch screen feature daily and it has affected my work, any help is appreciated!  

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RELEVANCY SCORE 68.4

the Airplane button on the keyboard has not been working since update to windows 10 and the energy manager software which came in win 8.1 version 1.5.0.20 is unable to gauge reset ( calibrate the battery). i recently noticed lenovo released energy manager and airplane mode fix for other laptops http://support.lenovo.com/in/en/downloads/ds103640 like flex 3, should i install this update will this solve the problem. Battery is in dire need of calibration. 

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RELEVANCY SCORE 67.2

I just got a new laptop last week, and i got the pen, but i am having issues with the sensitivity. I don't know if i accidently un-installed a driver for the pen, but all i have is the wacom pen desktop app for it. I've tried it in Paint 3D and the sketchpad, and still no sensitivity. I am trying to also work with Paint tool SAI, and it is not working for that either. I've tried everything to fix this, and i just can not. The pen works by itself, but i need sensitivity for me to work with my artwork properly. Please Help!

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RELEVANCY SCORE 67.2

Hi all. So 2 days ago I was using the laptop for some course work, I then went asleep for maybe 2 hours and when I woke up I was unable to use the touchpad or kyboard. Now I had this issue before but it seemed to fix itself after a day or two. So far I have reset the computer while keeping all my own files, updated, deleted, reinstalled the drivers multiple times, removed the keypad to ensure the ribbon wasn't loose etc etc. I have since been able to get the touchpad to work by messing with the drivers but the keyboard remains the same. I oticed I am able to use it when either the laptop is held at an angle or if the screen if opened up almost flat. I'm guessing this is a driver issue but I can't for the life of me figure out how to resolve this. The laptop is a few years old so no warranty. I've done a lot of reading online about this issue and it seems many people have had the same problem but no posts gave me any real solution. Any help is very much appreciated. I relly don't know what to do now. 

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RELEVANCY SCORE 66.4

Hello everyone, Around 1-year ago, I bought this notebook, Lenovo Yoga 300 11iby, and searching and trying to customize it a bit, and I don't know how, but now my touchscreen (not the touchpad, just the touch-screen) doesn't work... I was searching for some information about to make it work againg, but nothing works ... What can I do, or where can I go to make it work again?

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RELEVANCY SCORE 66.4

My laptop keyboard (Flex 14-Ideapad) not working. When I use wireless keyboard it works in a bizarre way. 
I have tried following :
1) Removed the battery & unplugged laptop. Pressed power button for more than 30 s.
2) Onscreen keyboard working in same bizarre way like wireless keyboard.
3) From Control Panel, selected Ease of Access Centre, than selected Ease of keyboard use & unchecked all check boxes.
4) From login of laptop, selected Ease of access centre & unchecked use of laptop keyboard.
 
All the above things are not working.
Kindly advise.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 66.4

My sound on my Lenovo Flex-2 15 has not been working at all lately, despite the fact that I have downloaded both sound drivers. I have Windows 10, which I installed shortly after getting my laptopn refurbished in September 2015. (It came with 8.1.) Please let me know of any solutions that you have found to work. Thanks,Jeff

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RELEVANCY SCORE 66.4

Hi,  I'm having issue with my laptop flex 2-14. my webcam is not working, it says that the camera it used by other program.i already updated the driver, i also uninstall and reinstall the driver. nothing happens. i also tried to turn on the privacy settings for the webcam, still not working!!! i cant use my skype Windows 8 Could you please check what would be the issue?THANKS

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RELEVANCY SCORE 66.4

Dear experts,My keyboard has completely stopped working and cannot activate it with any Fn key... what should I do? how can I fix this please? Greatly appreciate your urgent help!

A:Lenovo Flex 2-14 keyboard not working / URGENT HELP PLEASE

Hi,
I do have this symbol on my space bar, but still my keyboard is not working and cannot activate it. Can you please help me with a solution? Thanks.
 
Mod's Edit: Merged this post with existing thread on keyboard issue.
 

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RELEVANCY SCORE 66

Just today, the touchscreen on my Yoga Plus stopped working. I have tried everything, including reinstalling drivers, but I just get the message "driver is not intended for this platform." Can anyone help? I love this PC, it's great, I am just really disappointed Lenovo support doesn't seem to do what it promises. Thanks very much!

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RELEVANCY SCORE 66

Recently the touchscreen on my Lenovo Yoga 3 Pro stopped working. It is running Windows 10 and the most recent update it received was KB890830. I am getting an error code 10 for the I2C HID device ("A request for the HID descriptor failed"), but when I try to update it, I get a message saying it is already up to date. Disabling and re-enabling hasn't worked and I cannot find the driver on the lenovo website to do a fresh install. Any suggestions to solve this problem would be greatly appreciated.

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RELEVANCY SCORE 65.6

the lights just randomly turn on (i tried pressing Fn + space and from the lenovo settings) like one day off and then suddenly they turn on. but then when i turn them off again or flip the computer 360 degress they just remain off (can't turn them on)help please

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RELEVANCY SCORE 65.2

I have a Lenovo Yoga 710 14 " Signature Edition 2-in-1 PC- bought it two days ago. W10. I have problems with the touchscreen when using it as a tablet. The touchscreen is working perfectly when it's in PC mode. Once I fold it and putting it flat (down at the table etc.)- the screen is no longer responding. It's like the touchscreen function is shuting off somehow. Anyone knows how to solve this?? Thanks

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RELEVANCY SCORE 65.2

I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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RELEVANCY SCORE 65.2

I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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RELEVANCY SCORE 64.4

respected all,lenovo companion not working properly after upgrade to Windows 10 v 1703 (creator update)its shows errror even after update of system interface foundation driver Modle no: flex 3 1580 type 80R4system interfae foundation driver v 1.0.76.0lenovo companion v 3.72.1.0Windows 10 - 1703  requsted to all please informe me if any has fix for above issue.i had attached screen shot for above reported problem too. thank     

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RELEVANCY SCORE 63.6

Anyone else having an issue with the touchscreen their Brand new X1 Yoga (Gen 2)?  I have been able to fiddle with drivers and get it working periodically, but after sleep or a reboot it doesnt work again.

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RELEVANCY SCORE 61.6

Hello,I have some troubles with a laptop from a friend.The Touchscreen did not work anymore and he asked me if i could help.Until now not . Maybe someone here can help me?I see a few post more about the same problem, but they did not helped me.- disabling wake on- clear the screen Anybody else had the same problem with Windows 10 fully upgraded to Creators update?Thanks in advance. Gr. William

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RELEVANCY SCORE 60.8

Hi. Touchscreen just stopped last week. No idea what caused it. Have tried some of the solutions suggested such as disabling and re-enabling "HID compliant touchscreen" in device manager but no success. running windows 10.Any ideas gratefully appreciated?

A:Touchscreen stopped on ideapad flex 15

Hi there, Trevorb?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You could use the System Restore feature to get your computer back the time when it worked.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 60.8

I've had my Lenovo ideapad Flex 15 for just over a year now, so I guess this is the time at which things start going kerplooey. Today my touchscreen started going haywire, clicking rapidly and repeatedly in one random spot in the top left corner of my screen, so fast I couldn't use my touchpad to get the cursor away from the spot. After closing and reopening the computer, the problem stopped momentarily but then came back. I rebooted and when Windows restarted I received a pop up that "Windows Mouse and Keyboard Center has stopped working." The problem returned shortly after, and now my touchscreen has stopped working altogether. Can anyone help me?

A:Ideapad Flex 15 touchscreen woes

Update: The problem is now intermittently returning. If I close my laptop and reopen it, it seems to disable the touchscreen for a period of time so that I'm able to actually use my computer for a bit before it starts feverishly attacking that one area of the screen. All instructions I've found online to disable the touchscreen haven't worked... I'd love to have it functioning again though. Help? 

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RELEVANCY SCORE 60.8

Hello! I'm experiencing a somewhat common-sounding problem with my touch screen.  It's not listing under Pen and Touch on the System Information page of Control Panel, but I can locate it in Device Manager under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  I can use it like a mouse but it doesn't work like a touch screen.  I'm not quite savvy enough to uninstall the drivers in Device Manager and hope for the best - I feel like I'm going to wreck something by accident.  Any advice?












Solved!

Go to Solution.

A:Touchscreen issues on Flex 15, showing "No Pen or ...

Ditto. On the other thread for this problem, uninstalling did not help one person, so it looks like we'll have to wait for a fix, but I'm not super-saavy either, so maybe one already exists?

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RELEVANCY SCORE 60

Issue just started this morning. There is small mouse cursor inside a shadowy box that remains on the screen. I can use the mouse but it will dissappear and is slow. I saw a solution for another lenovo laptop running Windows 8 but nothing for a Flex 2 running Windows 10.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 59.6

I am currently using a Lenovo Flex 3 1470 and the keyboard for it stopped working and now I can't type any numbers or activate any function keys. I have spilled tea on my laptop and got it wet in the past so I am now looking to get my keyboard replaced.  I have managed to find some Flex 2 14 inch US keyboards on eBay for less than $20 that look exactly the same as the one on my laptop, but I can't be certain unless someone confirms.  Are the 2 keyboards the same? 

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RELEVANCY SCORE 56

Hey guys, first time here and I just want to inform you that I'm not a genius so please talk like you're talking to a 9years old kid..

So my problem is as the title says.. Well it started when I opened my laptop from sleep mode then it was hanging up and then it suddenly turned blue with sad face.. I didn't read the problem clearly but i remember it saying a problem about "kernel_????_????"..

I tried to hard reset my laptop cause it was taking so much time then it ended up stuck on the logo... Now I'm the one with the blue sad face...



Hope you guys can help me as soon as possible., thanks in advance..

A:lenovo flex 15 is stuck on lenovo logo

Right, you mentioned it turned blue with a sad face, that is a Blue Screen of Death (or proper term is Kernel bugcheck) which indicates something has gone wrong.
In order to help we'll need the .dmp files.
Follow these instructions:

http://www.techsupportforum.com/foru...ta-452654.html

Post back the correct files in your next reply, do note that it would be helpful if you uploaded them in another reply and not edit your first post as I won't get a notification via email you've edited the post.
It just helps me get back to you easier.

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RELEVANCY SCORE 52.4

As soon as I turn on my laptop the fan starts going full speed. The keyboard and touchpad does not work and the Wi-Fi won't turn on. The touch screen works so I can still use the laptop.
 

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RELEVANCY SCORE 52.4

Hi guys first post ever making and i am going to ask you guys if there is anyways i can add more ram to my flex  3 model 80ly i bought a 4 gb hoping to make a total of 6gb ram but cant figure out where it is 

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RELEVANCY SCORE 52.4

Hi All, my laptop was accidently fell down and the right side panel of the screen is broken. To make it precise - the display panel edge right side is broken. Can this be fixed. Also from the day it has fell down when I restart or start the laptop post shut down it takes almost 10 mins to login. Pls someone help me how to fix this.

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RELEVANCY SCORE 52.4

Problem: Press power button, turns on and no display. Press power button to turn off then press to turn on, doesn't turn on but power button light is flashing. Plug in the charger and turn the Flex 10 off and on again, still not on. Tapping the keyboard, touchpad hoping something happens, no. Give it a couple more seconds then it turns on. Lenovo loading sign comes up then goes to blue screen saying "collecting data because there was an error then will restart for you", restarts. "There was an error with loading Windows. Given two options; option 1: Choose a recovery setting or option 2: restart". Both options have been clicked before and nothing has happened. This time tried choosing option 1 again and the screen starts flickering and Flex 10 turns off. Flex 10 has been opened from the back to check if memory, HDD and all else is correctly in place.  Any solutions? Could the battery be the problem?Is it worth replacing it altogether? Thanks,Scott

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RELEVANCY SCORE 52.4

Hi,I have a lenovo flex 2-15(model name 20405) but my motherboard (PN: 5b20g36374) is fried. Is a motherboard PN:5B20G36277 compatible to my system?Thanks

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