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How To Fix Product Information Not Valid Information Program...

Q: How To Fix Product Information Not Valid Information Program...

Not an HP employee; just a HP_Compaq laptop owner I was having the following error:The following product information programmed into the system board is missing or invalid.System Board (00A) - Product Name Product Configuration Product Serial Number Product Number I ran across this info and now it is fixed !!!! try this link for info on how to fixhttp://wintegrity.blogspot.com/2012/12/how-to-fix-product-information-not.html The CD ISO file:https://drive.google.com/drive/folders/0B5ErypAfvfl9LTY5ZDJhcWEyMkk

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RELEVANCY SCORE 200
Preferred Solution: How To Fix Product Information Not Valid Information Program...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 108
A:Product information not valid. What to do

Hello @Oluworld,  Did you service your PC recently ?Was system Board replaced ?  This document will help you : https://support.hp.com/us-en/document/c01443496  Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 108

Product information not valid.When I log into my laptop each time I get the following message.Windows is also popping up with a message the ?This copy of Windows is not genuine?Windows 7 Build 7601?.The following product information programmed into the system board in missing orInvalid.System board (00A)Product nameProduct configurationProduct serial numberProduct number 

A:Product information not valid.

Did you ever resolve this?Did you contact HP Support? 

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RELEVANCY SCORE 108

Hi,My friend's new system refused to power on, so since it was under warranty, I took it back to where i bought it from. After it was returned, when you start the system it shows you the following information Product Information not validThe following product information programmed into the system board is missing or invalidSystem board (00A) - Product NameSystem board (00A) - Product Serial NumberSystem board (00A) - Product Number Enter - Continue Startup For more information, please visit: www.hp.com/go/techcenter/startup










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A:Product Information not valid

Hi, Unfortunately you'll need to contact the service centre again as it looks like they've forgotton to 'tattoo' the system board - the requires a dmi tool which is only available to HP. Regards, DP-K

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RELEVANCY SCORE 108

Motherboard replacement was. After switching on, the BIOS returns the following message:BIOS information:Kérem segítsen nekem!Thanks 

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RELEVANCY SCORE 108

I have this message displayed on my notebook "Product information not valid. The following product information in the system board is missing ..........."Pls how do i get this resolved?

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RELEVANCY SCORE 108

how to fix product information is not valid .....  error getssystem board (00a) -system board ct number help me ! i also use hp dmi utiltiy  and any other tool and search in google but there have no sloution   thankx 

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RELEVANCY SCORE 108

i face a issue since last 3 weeks that your product information is not valid please tell me how i solve this issue and get rid of it

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RELEVANCY SCORE 108

Replacing a crashed hard drive is the easy part...it is afterwards that I cannot seem to find and that is when turning on the laptop getting "Product information not valid - the following product information programmed into the system board is missing or invalid" and can NOT get past this point. HP website does not seem to have any information pertaining to this...links to the fix would be extremely helpful!

A:Product information not valid

Please refer the following weblink that will guide you the next steps for this issue:HP PCs - Product Information Not Valid Error Displays before the Computer StartsA "Product Information not valid" error message occurs when the system board is replaced without including the correct serial number for the hardware.

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RELEVANCY SCORE 108

hello dearmy elite pad is formating any thingwindows , bios , please tell me how i can rinstaling new windowsi try with flash windows and press f9 but my pad cant see flash boothelp me pleasethanks

A:product information not valid

When the tablet starts up the following screen appears, Product information no valid the following product information programmed int the system board is missing or invalid System Board (00A0) Product Name System Board (00A) Product Serial number, System Board (00A) product Number, System Board (00A) Product Family, System Board (00A) CT nmber please visit www.hp.com\go\techcentr\startup

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RELEVANCY SCORE 108

product information is not validMODEL 1000-1117TUSERIAL: 5CG22804LBPRODUCT: B8L73PA#UUFSYSTEM BOARD (00A) - PRODUCT NAMESYSTEM BOARD (00A) - PRODUCT CONFIGURATIONSYSTEM BOARD (00A) - PRODUCT SERIAL NUMBERSYSTEM BOARD (00A) - PRODUCT NUMBERSYSTEM BOARD (00A) - SYSTEM BOARD CT NUMBER

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RELEVANCY SCORE 108

When i power on my laptop before windows boots it shows me this error message.I saw some tutorials fixing this issue using HPBQ138.exe , HDPU.None of these solutions worked for me.There are tons of people like me with the same issue._______Error message ___________ Product information not valid SYSTEM BOARD (00A) -Product Name Product Serial NumberProduct SKU System Board CT NumberENTER - Continue Startup  For more information please visit ...

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RELEVANCY SCORE 108

Hi allI get an error message at boot: "product information not valid the following product informationprogrammed into the system board is missing or not validSystem Board (00A) - system board ct number" I've tryed to solve following this:http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/System-Board-00A-Error/td-p/3302... but it gives me error because I think it's not the right DMIFIT utility. If I get the right DMIFIT utility I think thaat I can solve this because I found the right CT number in the system info... Thanks Luca

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RELEVANCY SCORE 108

Hello Dear Support, I have Laptop HP ProBook 450 G1, I have Replaced the Motherboard with new one in Warranty, but i got this message everytime i start up the Laptop, i used to know how to change the serial number and product number but it's not working with this Laptop, i went to Secuirty Tap and choose System IDs and pressed Ctrl+A but i didn't find where to put the Proudct number and the Serial Number, So Please can you Advice ??

A:Product Information not Valid

when replacing the m/b, the information should have been transfered to the new m/b. If not done, i would re-enage with HP support and have that taken care of





I work for HP. All opinions and comments are my own.

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RELEVANCY SCORE 108

I have this problem occurred after updating bios  all the threads that talked about this problem, the forum did not find a real solution  

A:product information not valid

Sorry this is happening to you. Was the BIOS updated using a download from your Support page?

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RELEVANCY SCORE 108

hello
 
i've a notenook hp 625
CT: PBKBK00RHZ12AE
MAC: D8D38533E5D2
IEC S/N: 4o05MC08Y1
 
i need to rewrite system id and asset tag, i've tried to reset cmos and reflash bios with no luck.
please help me! thank you

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RELEVANCY SCORE 108

When I power up my notebook this screen is apear... How can I resolve this problem.. I contact HP support but they transferred me from one to the other team

A:Product information not valid

I will ask to have your issue escalated. Someone form HP should contact you in the next 24 hours by PM.  Please help satisfy my curiousity. The following two items could cause the issue. Did you: 1) change out the systemboard2) Update the BIOS 

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RELEVANCY SCORE 106.8

Hi, I am having an issue with an 8440P, when I boot it up, it gives me this "Product Information is not valid". Does anyone have any ideas on what to do from there or how to enter the information? Any tips are appreciated, thanks!

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RELEVANCY SCORE 106.8

Hello Team Please help me in my problem: when i press power button I saw this message on the screen (Product Information not valid), and can't find serail number or product number but i have CT number (PCBMQA47V3B2MV) Please advise team,Best Regadrs. Tahseen

A:(Please Help) Product Information not valid in my Laptop HP ...

@AlattAR? Did this happen after you cleared the password??? REO

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RELEVANCY SCORE 106

Hi! Ich bought a HP ProBook 6550b a few days back. On the first start of the notebook I got the following message:Product Information not validThe following product information programmed into the system board is missing or invalidProduct Configuration ID I already updated to the latest Bios version, but this did not solve the problem. I searched Google and Youtube and found a tool (NbDmiFit ) that HP provides. Unfortunately I think, that the tool does not support my motherboard. I tried the batchfile "NbDmiFit.bat", which should find the correct exe-File for setting the missing value, but that didn't work. After that I tried every single exe-file, but I was not able to set the Product Configuration ID successful. Does anyone know, which exe-file or which tool one needs for setting the Product Configuration ID on a HP ProBook 6550b? I also discovered a further possible solution with WinFlash. Unfortunately I don't know, which command is necessary for setting the Product Configuration ID. Maybe someone can help with that: Usage: WinFlash64.exe [COMMAND]dat      string   Specify the asset tag DMI string.dmc    string   Specify the chassis manufacturer DMI string.dmm  string   Specify the motherboard manufacturer DMI string.dks     string    Specify the SKU number DMI string.dms    string    Specify the system manufacturer DMI string.dos [string;... Read more

A:Product Information not valid - Product Configuration ID mis...

I can ask to have your issue escalated. You should be contacted by an HP representative someone over the next few days.

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RELEVANCY SCORE 105.6

System Board OOA Product Information Not Valid
model number dv7-3165dx. After I hit the start button I get the following error message:
System Board OOA Product Information Not Valid
Product Name
Configuration
Serial number
Product Number
For help go to HP.com/go/techcenter/startup

When I go to this website it eventually wants to run a test of the system so as to gather info but it never stops
 

A:System Board OOA Product Information Not Valid

you have to contact HP about that one by phone. It normallty needs an authorised HP repair center to deal with it
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443496&cc=us&lc=en&dlc=en

http://h30499.www3.hp.com/t5/Notebo...OA-Product-Information-Not-Valid/td-p/1122449
 

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RELEVANCY SCORE 105.6

15ac142dx product information not valid the following product information programmed into the system board is missing or invalid system board (00A) system board CT number, enter - continue startup please visit www.hp.com/go/techcenter/startup

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RELEVANCY SCORE 105.6

15ac142dx product information not valid the following product information programmed into the system board is missing or invalid system board (00A) system board CT number, enter - continue startup please visit www.hp.com/go/techcenter/startup found a help page that said shut computer off, restart and as the computer is restarting tap several seconds the escape key, it didn't work, the same warning error page came up suggesting my system board CT number is missing or invalid but nobody has been inside my computer....even if I find my CT number....how/where do I input it ?  

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RELEVANCY SCORE 105.6

When the tablet starts up the following screen appears,Product information no validthe following product information programmed int the system board is missing or invalidSystem Board (00A0) Product NameSystem Board (00A) Product Serial number,System Board (00A) product Number,System Board (00A) Product Family,System Board (00A) CT nmberplease visit www.hp.com\go\techcentr\startup I have attached a keyboard and tried F11 = Recovery, the blue windows pane appears, there is a circle that keeps spinning ....but after 2 hours nothing happens.I have tried F1 - System InformationF2 - System Diagnostics, F9 Boot Otions nothing happens . Warranty expired March 2014 I got into the System Diagnostics and the only thing that is not reporting is: System Information.How do I edit this with this so the correct information is displayed? Why is this stopping Windows from loading?  Does this mean the internal MB is shot/doa and i need to replace it? All suggestions

A:Elite Pad 900G1 Product Information no valid

Hi,I beleive the system informations like serial number and product number need to update in the bios.For this you may have to contact the authorised serive provider in you place and get it done from them.They should have a tool by using that they will be able to update the system informtions. system board replacement is not necessary. This tool is not available for public only ASP will have this tool.Please reply for further queries.

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RELEVANCY SCORE 105.6

Hi all. Seems i have a common issue where the CT number doesnt appear to be valid? How can I go around fixing this? Also another problem, i dont know if its related, my Laptop will NOT charge when its turned on, but will charge fine when its turned off?

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RELEVANCY SCORE 105.6

I'm having a slight issue with this unit, every time I boot it it will display the following error: The following product information programmed into the system board is missing or invalid.SYSTEM BOARD (00A) - Product Configuration ID  When pressing F1 on boot this information is indeed missing.I tried reflashing the BIOS and re-programming (using HPBU utility), but when trying to programm this information it says: Programming SKU (or whatever) failed. Does anyone have a solution to this?

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RELEVANCY SCORE 105.6

Hi, I work in tech support for a company and one of our enterprise laptops mysteriously has lost its "tattooed" information.  The user who had this laptop left the company and when we went to wipe it we discovered this issue.  Upon starting the machine the HP splash screen has in red text on the top left of the screen "Manufactoring Program Mode set 1 of 10" after the splash screen a "Product Information not Valid" screen appears.  It reads: Product Information not validThe following product information programmed into the system board is missing or invalidSYSTEM BOARD (00A)Product Name Product Serial NumberProduct SKUProduct FamilySystem Board CT NumberENTER - Continue Startup For more information, please visit: www.hp.com/go/techcenter/startup I know that there is an HP utility tool to "tattoo" this information back onto the machine.  As an enterprise that uses 95% HP equipment (our monitors, mouse, keyboards are the only non-HP equipment) I think that the tech support deserves these types of tools to troubleshoot issues.  Sure the machine boots normally if you hit enter, but it's alarming/scandalous to be presented with that product information not valid screen when powering on a machine.  Bonus points to whoever can provide some reasoning as to how this occurred.

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RELEVANCY SCORE 105.6

My Elite Pad 900 doesn't start a t all.
 
Brings me to the startup with the following message :
 
Product Information not valid
The following product information programmed into the system board is missing or invalid:
 
System Board(00A) - Product Name
System Board(00A) - Product Serial Number
System Board(00A) - Product Number
System Board(00A) - Product Family
System Board(00A) - System Board CT Number
 
Then it goes to automatic repair but nothing happened.
 
How i can overcome the problem ?
 
 
P.S. This thread has been moved from Business PCs - Compaq, Elite, Pro to Notebook - HP ProBook, ZBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE. - Hp Forum Moderator

A:HP Elite Pad 900 Product Information not valid - Don't start

I Have the same problem!!!.... What can we do????

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RELEVANCY SCORE 105.6

When I turn on my laptop I get the messageProduct Information not valid - 'The Following product information programmed into the system board is missing or invalidSystem Board (00A)  - System Board CT NumberENTER - Continue Startup I've had this laptop for several months and this just started yesterday.  What does this mean? Would something have malfunctioned to cause this message to start after several months?

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RELEVANCY SCORE 105.6

I just received my HP Pavilion dv7-3173nr laptop a couple days ago.  The HP Support Assistant performed a bunch of updates, and now I receive the following error msg every time it boots up: Product Information Not ValidThe following product information programmed into the system board is missing or invalid.System Board (00A)  - Product Name, Configuration, serial number, product numberEnter - Continue Startup For more information please visit hp.com/go/techcenter/startup  Well, there is no information at that location.  After reading through several off site boards, I find this is a common problem with HP and that the recommended action is to use a HP DMI editor tool to rewrite the information on the mother board.  I am NOT an advanced user and have NO idea how to do this.  I called HP, and after two hours all they can say is send it end.  I dont think so.  If anything I'll return the darn thing and by a Dell next time.   Anyone here have any ideas on how to repair this thing? 

A:Product Information Not Valid - error msg at start up

I received the same computer and after using for a couple of days received the same message.  Called HP and they said infomration was loaded in the factory.  They said the only solution was to sent computer back.  They also said I was one in a million this rarely ever happens.  I decided to send the computer back to where I bought it and get a replacement.  I received my new computer on Wednesday and by Friday 6/25/10 I received the same message: Product information not valid. Called HP and was told again to send it back that I was one in a million that this happens to.  Told them that is not humanely possible.   I told them they are selling defective computers and I will send it back and buy a Dell.  I have searched the net and so far have not found a solution.  If you find help please let me know. Otherwise this computer is going back on Monday.

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RELEVANCY SCORE 105.6

Hello. a half year ago i purchased notebook with Windows on board in computer store. But a couple months ago it broke. In official service center have been replaced motherboard, after that my windows unable validate for obtain updates and when booting up get message "Product information not valid....". Please Help.   Also i have been posted problem to support. My Case Number: 4784408322

A:when booting up get message "Product information not valid.....

Hello @evgeniusx,  This is a branding issue. Usually occurs when the system board is being replaced and serial number was not entered, or was entered incorrectly . There is a specific tool which is used to commit and lock the system board once replaced  Changing and committing information at this level requires the system to be unlocked for reprogramming with a digitally signed System Management Command (SMC) file.  This is unique to each system UUID, and is generated at the time of need by HP Service Without that file, the information can't be reprogrammed and not publicly available. Request you to contact HP support in your country and arrange for Service again ,depending on your unit warranty and service regulations , this will be resolved by rebranding the machine. Contact HP Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     Read this Document : https://support.hp.com/in-en/document/c01443496      Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee  

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RELEVANCY SCORE 104.8

I just replaced the motherboard and I received a "Product Information not valid" error at POST. The message is followed by "The following product information programmed into the system board is missing or invalid.System Board (00A) - Product NameSystem Board (00A) - Product Serial NumberSystem Board (00A) - Product Number"The CT #  for that board is: PBQCF00RHZ30I1Thank you.

A:"Product Information not valid" error message at POST

Hi,To resolve this issue, contact HP. You will be asked to provide the fourteen-digit System Board Commodity Tracking (CT) Numberhttps://support.hp.com/in-en/document/c01443496RegardsVisruth

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RELEVANCY SCORE 104.8

Hi, I have replaced my the motherboard in the laptop due to water damage and everything works, but I am missing Product information / Serial number etc on boot up as per this link http://support.hp.com/us-en/document/c01443496. I cannot contact HP directly via phone as support has ended for this laptop, any advice on how to resolve this issue would be appreciated. It is a genuine new part not refurbished if that helps. Kind Regards Grant

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RELEVANCY SCORE 104.8

Hi all, I have an EliteBook 8560p with dedicated GPU that's giving me two kinds of trouble lately. First thing that occured was that the screen of my notebook remained black on startup. I could hear the windows startupsounds, though. So, it boots,but without video. Without success, i tried docking it to a Docking Station or changing the RAM modules. It does that in about 50%  of all boot procedures. A few days after this first occured, the computer came up with a message "product information not valid". As a consequence of that, my Windows 7 installation fails to validate and thinks it's a non-genuine copy. Can anyone out there help me with this issue? I really need this NB, and even reinstall won't fix this, as long as the Hardware-Information is not being set. Thanks in advanceSebi

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RELEVANCY SCORE 104.8

Anyone with a clue on how to solve this problem

A:hp notebook folio 9470m product information not valid

Can you take a picture of message?




I am an HP employee.

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RELEVANCY SCORE 103.6

Hi, I was working on my notebook when suddenly my PC went off. I didn't know what to do so I unpluged it from power and leave it alone for a few hours. Then I try to turn it on again, at first notebook did not respond on power button so I try it again and it turned on....what was very strange....I thought that mybe notebook got overheated, or power went out...and then strange message appeared that said "Product Information Not Valid System Board 00A problem" i pressed enter and system booted up normaly ....I thought it showed up once and will disappear after the restart, but not...notebook is working normaly but this is just annoying me. I googled this problem and it says that this could happend when you change your motherboard, but I didnt touch that at all. Is there any solution or  I need to carry notbook to some service because  notebook warranty has expired, they could charged me repair even I do not see what the failure is.  I would appreciate your help very much, tnx.  

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RELEVANCY SCORE 82.4

I am trying to schedule a task for Acronis True Image Home 2010

I have noticed this before come up asking me for login name and password.

I presume this has something to do with UAC but I am not sure what I should be using. I would rather not have to use a login name and password each time to schedule a task. How do I remove this requirement from Windows 7 ?

It's annoying me.

A:My Login Information Is Not Valid?

Acronis TI requires admin rights to run. You need to enter the username/password for an account with administrator rights. This looks like it is an Acronis wizard and not the windows task scheduler. You should only need to enter a password for those scheduled items that require admin rights to run.

Also, please do not double post. It won't get your question answered any faster and makes more work for the site administrators.

Gary

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RELEVANCY SCORE 81.6

Hi Guys,
I have a problem:
at every boot i get a bluescreen and the error 0xc0000098. The Boot configuration Data doesnt contain valid information for an operating system.

The last time i got this error i reinstalled windows, this was last week and today i have the same error again. I tried to repair windows with recovery disk- no effect. Wether it says that my disk is locked or it doesn't find any errors. I have no idea what i can do next. Help, please

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RELEVANCY SCORE 80.8

hello everyone i am a student and have a Dream Spark Microsoft account. i have a windows 8.1 key provided by MS from my account.. i just want to need when i use this key on my laptop is it fixed for it???? i mean if i want to change my laptop and get a new one this key will work on new???? if not then is there any way to free my key from old system?????

A:Information need about product key

You have to check what the terms of this type of account are. But when you buy a new PC, it will come with a new Windows anyhow.

If it is a retail key, you can move it. An OEM key you cannot move.

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RELEVANCY SCORE 80.8

My mom has a HP 2000 Notebook PC and the powercord has been lost or accidentally tossed.I want to purchase another, but everywhere I try to buy, I'm told I need a model #. I have looked ather laptop till I'm blue in the face, and there are no stickers that host this information. Naturally, it'sdead, so I cannot locate it within the computer itself.  How do I know which cord to buy so that shecan get power to the darned thing and start using it again?

A:Product information

 Hi, Detail the complete model or product number, for example HP 2000-2d28TU HP Notebook PCs - How Do I Find My Model Number

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RELEVANCY SCORE 79.6

I accidently purchased an upgrade to Windows 8 when I meant to purchase a new install. It's in a different language, so I had a bit of trouble understanding the product information at the time.

I didn't notice it was an upgrade when installing because it was all in a different language and I only half understood what the prompts were asking me. The product key is valid, so it allowed me to install the program, but of course I have an error message that the product key can't be used now that it wants me to register it online.

I was hoping that someone could tell me how I can just purchase a product key rather than having my current upgrade windows returned. I believe that it will be a very difficult to have it returned, so I would rather just pay an extra fee to have it upgraded to the full version.

A:I need information on purchasing a product key

Have a look at this, Clean Install with Windows 8 Upgrade . If you here, Create installation media for Windows 8.1 - Windows Help and download the same, but English version. You may be able to just reinstall in English with that product code..

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RELEVANCY SCORE 79.2

I am initiating a proxy server that acts as our webfilter.
On one of the machines I can't get the proxy's address to stay on either chrome or IE10.
Very strange. I can type in the ip and the port but the apply button remains greyed out and when I hit OK - it just doesn't take???
 

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RELEVANCY SCORE 78.8

Hi,
 
When launching my Microsoft Surface 3 with Windows 10, I get a blue screen as below;
 

Recovery
 
Your PC/Device needs to be repaired
 
The Boot Configuration Data file doesn't contain valid information for an operating system.
 
File: \BCD
Error code: 0x0000098
 
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.
 
 

 
If I hold the volume down key on boot up, I can get into some sort of setting screen where I have set the below settings;
 

Trusted Platform Module (TPM)                                                          [Enabled]
 
Secure Boot Control                                                                             [Disabled]
 
Device Information
 
Configure Alternate System Boot Order                 [Network -> USB -> SSD]
 
Administrator Password
 
Exit Setup
 
 

 
I downloaded MediaCreationTool.exe file from Microsoft's website and installed it on a USB. With that... Read more

A:The Boot Configuration Data file doesn't contain valid information...

Hi to BleepingComputer
 
Access the Command Prompt like you did before and try the following:
 
- Type Bootrec /RebuildBcd, and then press ENTER.
If the Bootrec.exe tool runs successfully, it presents you with an installation path of a Windows directory.
To add the entry to the BCD store, type Yes. A confirmation message appears that indicates the entry was added successfully.
If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store, and then you must re-create it.
To do this, type the following commands in bold in the order which they are presented:
- Bcdedit /export C:\BCD_Backup
- ren c:\boot\bcd bcd.old
- Bootrec /rebuildbcd

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RELEVANCY SCORE 78.8

Hi,
 
When launching my Microsoft Surface 3 with Windows 10, I get a blue screen as below;
 

Recovery
 
Your PC/Device needs to be repaired
 
The Boot Configuration Data file doesn't contain valid information for an operating system.
 
File: \BCD
Error code: 0x0000098
 
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.
 
 

 
If I hold the volume down key on boot up, I can get into some sort of setting screen where I have set the below settings;
 

Trusted Platform Module (TPM)                                                          [Enabled]
 
Secure Boot Control                                                                             [Disabled]
 
Device Information
 
Configure Alternate System Boot Order                 [Network -> USB -> SSD]
 
Administrator Password
 
Exit Setup
 
 

 
I downloaded MediaCreationTool.exe file from Microsoft's website and installed it on a USB. With that... Read more

A:The Boot Configuration Data file doesn't contain valid information...

Hi to BleepingComputer
 
Access the Command Prompt like you did before and try the following:
 
- Type Bootrec /RebuildBcd, and then press ENTER.
If the Bootrec.exe tool runs successfully, it presents you with an installation path of a Windows directory.
To add the entry to the BCD store, type Yes. A confirmation message appears that indicates the entry was added successfully.
If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store, and then you must re-create it.
To do this, type the following commands in bold in the order which they are presented:
- Bcdedit /export C:\BCD_Backup
- ren c:\boot\bcd bcd.old
- Bootrec /rebuildbcd

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RELEVANCY SCORE 78.8

I replaced my motherboard, I get the following message, "the Following product information programmed into the system board missing or invalid System board (00A) - Product Configuration ENTER - Continue Startup " you can correct this error? and how ? Thanks in advance for your help Luigi

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RELEVANCY SCORE 78.8

I had some parts from my laptop replaced like keybored , motherbored and touchpad because of water got spilled on it .after that on start up screen i get this message The following product information programmed into the system board is missing or invalid : product name , serial num , product num . also i can't identify my laptop on hp site anymore .  I hope you guys can help me out  thanks in advance .  

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