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files trying to install themselves from Common Files...

Q: files trying to install themselves from Common Files...

hey all... i have a program on my computer that notifies me when files are trying to install themselves silently to run at startup, and i've been getting a few mystery exe's in the last few days, most trying to run from my Common Files. here goes my hijack log. if anyone could hit me back with any idea of what's going on, i'd appreciate it. if this laptop crashes, i am sunk. thanks...

Logfile of HijackThis v1.99.1
Scan saved at 2:54:59 PM, on 1/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\svchosts.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Common Files\{DCDD9899-05D8-1033-0524-041212200001}\Update.exe
C:\Program Files\Wireless LAN\WlanUtil.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Ipwindows\ipwins.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Native Instruments\Traktor DJ Studio 2\TraktorDJStudio2.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Winamp\winamp.exe
C:\WINDOWS\system32\uWDF.exe
C:\Program Files\Network Monitor\netmon.exe
C:\WINDOWS\VGVjcmE\command.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\DOCUME~1\James\APPLIC~1\WNSXS~1\wuauboot.exe
C:\Program Files\Common Files\??stem\l?***.exe
C:\Documents and Settings\James\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R3 - URLSearchHook: (no name) - {7068CE1B-7AD7-2720-897F-75129435B1B3} - C:\WINDOWS\system32\hmokfap.dll
O2 - BHO: (no name) - {7068CE1B-7AD7-2720-897F-75129435B1B3} - C:\WINDOWS\system32\hmokfap.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{3CDD9~1\Bar888.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{3CDD9~1\Bar888.dll

O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe

O4 - HKLM\..\Run: [ZCfgSvc.exe] c:\WINDOWS\system32\ZCfgSvc.exe

O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe

O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe

O4 - HKLM\..\Run: [{DCDD9899-05D8-1033-0524-041212200001}] "C:\Program Files\Common Files\{DCDD9899-05D8-1033-0524-041212200001}\Update.exe" te-110-12-0000245
O4 - HKLM\..\Run: [{DCDD9899-05D7-1033-0524-041212200001}] "C:\Program Files\Common Files\{DCDD9899-05D7-1033-0524-041212200001}\Update.exe" te-110-12-0000245
O4 - Global Startup: IEEE 802.11g USB Wireless LAN Utility.lnk = C:\Program Files\Wireless LAN\WlanUtil.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1110939140522
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O20 - AppInit_DLLs: pushow34.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: Sebring - c:\WINDOWS\system32\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\VGVjcmE\command.exe
O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e te-110-12-0000245 (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Unknown owner - C:\Program Files\Digidesign\Drivers\MMERefresh.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

RELEVANCY SCORE 200
Preferred Solution: files trying to install themselves from Common Files...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: files trying to install themselves from Common Files...

Download and run VundoFix: http://www.atribune.org/ccount/click.php?id=4
Double-click VundoFix.exe to run it.
Put a check next to Run VundoFix as a task.
You will receive a message saying vundofix will close and re-open in a minute or less. Click OK.
When VundoFix re-opens, click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES.
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HijackThis log.

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RELEVANCY SCORE 74.8

Hi, I am tushar I am useing dell opetplex 620. From couple of days I am facing error in my SAP login "Failed to load resource DLL C:\Program Files\Common files\Shystem\OLE DB\ OLEDB32.DLL" and the application does't start. Can you help me guys. It is very urgent for me.

Thanks
Tushar

A:Failed To Load Resource Dll C:\program Files\common Files\shystem\ole Db\ Oledb32.dll

Here is what i found in the Microsoft KnowledgebaseLet us know if this works.

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RELEVANCY SCORE 74.8

When I try to install any programs like skype and the last part of the installation I get an error occured while attempting to create the directory: C:program files\ common files
why is this happening? but more importantly how do I fix it?
Thanks for any help given

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RELEVANCY SCORE 74.8

Hi,

I have been trying to install Microsoft Office and keep getting an error

Cannot access C:\Program Files\Common Files\microsoft shared\ink the file directory is corrupted. I have tried running scan disc and it doesn't work and have tried from the command window and it stops 73% through and say can't go any further to maintain system integrity.

Any suggestions?

Thank

A:C:\Program Files\Common Files\microsoft shared\ink corrupted file directory

Hi tonedef -

Welcome to the Tech Support Forum - Vista Support!

What version of Office are you trying to install (e.g, 2003 or 2007)?

Have you changed any file permission settings or "Taken Ownership" of any folders/files?

The "scan disk" that you mentioned running... was it "sfc /scannow"? If not, click on START | type cmd.exe in the Start Search box | right-click on cmd.exe | select Run as Admin

In the screen that comes up type the following:

sfc /scannow (space after sfc) - press ENTER

Let this run. Try Office re-install.

Good Luck. . .

jcgriff2

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RELEVANCY SCORE 74.8

Hi,

after installing a Canon printer driver, I am now getting an error:

Cannot access C:\Program Files\Common Files\microsoft shared\ink the file directory is corrupted.
I have tried running scan disc and it doesn't work and have tried from the command window and it stops 73% through and say can't go any further to maintain system integrity. I have also tried restoring from a back-up but it wont let me as well.

Any suggestions?

A:C:\Program Files\Common Files\microsoft shared\ink corrupted file directory

I have a similar problem, see other thread with same title.

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RELEVANCY SCORE 74.8

Thanks to anyone who can help. I've searched for this topic and haven't found anything that worked for me. I posted this topic a couple days ago but just now it didn't show up; sorry if I've double-posted.

I'm trying to download itunes for the first time, but I get the error in the title when I try to run the itunes_setup.exe file. When I cancel, I get "The installer has insufficient privileges to access this directory: C:\Program Files\Apple Software Update. The installation cannot continue. Log on as administrator or contact your system administrator."

I checked and confirmed that I am the admin on my PC, and all accounts are set up with full access privileges to these folders. I also tried rebooting in safe mode and logging on as "Administrator" and running the .exe from a flash drive.

I think I had similar problems loading an XP Office Upgrade a few months ago; I finally just gave up. I have Spybot Search and Destroy; it says I'm clean, for whatever that's worth.

Please help! Thanks again.

A:error occurred with attempting to create directory C:\Program Files\Common Files

You are mostly likley on a limited account.
Are you using Xp
Are you the only account. There are other reasons but lets look at this option first

Go to control panel use accounts and click on your user name , it will say if you are and admin of the machine or you are using a limited account.

Take alook at that and post back

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RELEVANCY SCORE 74.8

An error accurred while attempting to create the directory C:\Program Files\Common Files
wont let me install some programs like msn i dunno why..
 

A:error accurred while attempting to create the directory C:\Program Files\Common Files

Bump
 

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RELEVANCY SCORE 74.8

Norton Antivirus has identified this Adware but can't delete it. It seems to be one of the Trojan Horses that, just when you least expect it, suddenly sends you off to a porn site. Can you please tell me how to eliminate it or point me in the direction of existing instructions, if there are any? Thanks. The HijackThis log (v1.99.0) is as follows.

Logfile of HijackThis v1.99.0
Scan saved at 23:57:34, on 08/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Windows\system32\spoolsv.exe
C:\Program Files\Sungard Vaulting Services\AgentSrv.EXE
C:\Windows\System32\Ati2evxx.exe
C:\WINDOWS\System32\cisvc.exe
C:\Windows\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Windows\Explorer.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NOR... Read more

A:Win32.Dluca.AX: File C:\program files\Common Files\System\ms1src.exe

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RELEVANCY SCORE 74.8

C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot

This program keeps poping up in winpatrol dialog box trying to gain access to the startup page.
I keep denying it but every two minutes it pops up again. How do I stop this. What is this? Thanks!

A:C:\program Files\common Files\real\update_ob\realsched.exe -osboot

Do you have Real Player or Real-anything software installed?

The path you posted looks like an update mechanism to me.

Louis

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RELEVANCY SCORE 74.8

Hi there,

I have installed microsoft office 07 when first getting my laptop late last year and have had no problem until today. I find this appearing on my laptop upon trying to open up any microsoft office program: Error 2330. Setup cannot get attirbutes for the C:\Program Files\Common Files\Microsoft Shared\Smart Tag\LISTS. Verify that the file exists in your system and that you have sufficient permissions to update it.

When trying to open windows live messenger i get this message: The file or directory\Program files\common files\microsoft shared is corrupt and unreadable. Please run the Chkdsk utility and the same goes for trying to open winRAR and notepad.

I have tried to do the chkdsk utility but on cmd, was told access denied since i do not have sufficient privileges and need to invoke this utility running in elevated mode.

I should also add that my sister was using my laptop today and told me that these error messages came up when she first opened the laptop and said that my log on was even corrupted! (Note: I normally put my laptop to sleep but when my sister opened it this morning it had restarted instead of just waking up as it normally does)

Sorry for the long post but i thought I should be as detailed as i can even though i know very little about computers...

Any help will be greatly appreciated!

Thanks,
Hel3nz

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RELEVANCY SCORE 74.8

Hi, I use my Norton windows scan and I keep getting the message C:\Program Files\Common Files\Roxio Shared\DLLShared." I talked to Gateway Tech and they told me to back up all files and I did on a previous problem but one disc, the second one was corrupt (so it said). I lost everything. I am afraid to do this again they suggest I redo my windows from the very begining that always seems to be there answer. I cannot afford to lose data now. I am having that error message come up and I cannot use my send to drive E to copy discs properly so I got the updated version of Rioxio since the one I had was out dated so I moved up to Roxio 6 and I cannot do anything as far as coping files to disc. I am upset because a very important file is stuck in Roxio 6 that has my excel spreedsheet and it will not let me open it or copy it to CD. I hope this made sense. Please help if you can. I am running a gateway 700XL with XP Thanks
 

A:[Resolved] C:\Program Files\Common Files\Roxio Shared\DLLShared

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RELEVANCY SCORE 74.4

Hello, I found a folder I am not familiar with.

Named exodus, inside program files,common files.

It has chrome folder inside it,with crash reporter files etc.







I attached the update application.exe to virustotal, and kaspersky website
and they found nothing nor detected it as a virus.

I attached screenshots for your assistance. Thanks in advance.
 

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RELEVANCY SCORE 74.4

Hello,Kaspersky gives me the following detection: detected: riskware Invader Running process: C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exeWhen I am on the desktop, it makes my monitor "refresh" without moving the icons and my cpu slower. Moreover, it takes about 5 minutes to load the "add/remove programs" menu.I am pretty sure I am infected...please help!HighjackThis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:13:06 PM, on 07/09/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exeC:\WINDOWS\RTHDCPL.EXEC:\Program Files\Java\jre1.6.0_02\bin\jusched.exeC:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exeC:\Program Files\ScanSoft\PaperPort\pptd40nt.exeC:\Program Files\CyberLink\PowerDVD... Read more

A:Detected: Riskware Invader Running Process: C:\program Files\common Files\logishrd\lvmvfm\lvprcsrv.exe

Hi,

Don't worry about that alert from Kaspersky. The file is related with your Logitech Quickam

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RELEVANCY SCORE 74

Hi guys, I recently removed aol from my system the standard way of add/remove programs in the control panel. However when i did an advanced search of my system to see if it was fully removed, I found an aol file folder in program files, common files, which contains 357 files and 99 folders. Anyway when i right click on it and delete it i get a warning saying, renaming,removing or deleting "aol" could make some programs not work. are you sure you want to do this. My question is, Is it safe to delete this or will it affect any other progams on my pc that i still use. Please let me know. Thanks
 

A:Solved: Deleting aol from program files,common files

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RELEVANCY SCORE 72.4

I have this alg.exe here .
C:\Program Files\Common Files\alg.exe is a virus !!! thank you team

A:C:\Program Files\Common Files\alg.exe is a virus!!

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed. I currently have as many open topics as I can effectively handle; this will have you back in queue with the proper logs so an available helper would be able to assist.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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RELEVANCY SCORE 72.4

C:\Program Files\Common Files is corrupted. How do I fix this?
Whenever I startup my computer I get error messages about the directory C:\Program Files\Common Files is corrupt. I cannot access the folder because it says it is corrupted or unreadable and tells me to run CHKDSK.

I am running Windows Vista 64 Bit.

I ran CHKDSK and ended up with this.http://img.photobucket.com/albums/v6...t/Untitled.jpg

I did some more research and found out about CHKDSK F and did that and selected for it to run on computer restart. I than restarted my computer and it did a normal restart and did not run CHKDSK. Now I am stuck.

I can't install iTunes or anything.

Can you help?

A:C:\Program Files\Common Files is corrupted. How do I fix this?

Hi, the message you receive C:\Program Files\Common Files is that all, nothing after common files? Go to start ,all programs, accessories and right click on command prompt select "run as administrator" now at the prompt type:-


Code:
chkdsk /r press enter say "Y" to run at reboot
Restart your computer.

It requires that the command be run as administrator.

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RELEVANCY SCORE 64.4

I got this message while trying to install Malwarebytes:internal error:failed to get path of 64-bit common files directory.What can i do? By the way i am not a tech wizz...

A:Common files

Hi and Welcome to TSF!

Any reason your installing Malwarebytes? Did you buy it?

Are you installing the 32bit installer?

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RELEVANCY SCORE 64.4

This is like the 3rd time I've seen the Common Files folder in my C:\Program Files directory. What exactly are they and why are they there? They have folders in there of programs I've never used in my life! Also why do they come back after I delete them?
 

A:What are common files and why are they there?

I think they are files that multiple programs may share. I don't know what they are exactly, but it is probably required if Windows re-creates the file
 

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RELEVANCY SCORE 63.6

here is my HijackThis logLogfile of HijackThis v1.99.1Scan saved at 1:06:00 PM, on 2/19/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16414)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Norton Personal Firewall\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exeC:\WINDOWS\System32\GEARSec.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\Program Files\Norton SystemWorks\Norton Anti... Read more

A:C:\program Files\common

Hello,

I guess your Adobeupdater is causing this, because that's the only one I suspect in your log that starts up with Windows where I don't see it running in your processes. This one also runs from a subfolder of the Common Files folder and I guess Windows only reads "common" here since the full path is not between quotes in the registry.

So try next..
Check and fix next entry in Hijackthis (since this startup is not required anyway):

O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater\AdobeUpdater.exe

Reboot your computer.
Let me know if that solved the problem.

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RELEVANCY SCORE 63.6

For some odd reasons, after a friend had install a software for me on my computer, I have shell common files icons showing - mostly associated with video or music downloads, copy and/or when making my own video (using either sony vegas or movie maker)...
I think it's a bit bothersome because when I transfer file to thumb drive or cd, I have to make sure the shell files are attached...
Also since then , most video and music files in my music or video folders have added shell files in folder automatically.
Why did that happened and how can I fix the problem???? I can't seem to figure it out on my own!...
....if anyone knows please help as I am not very familiar past knowing what shell common files are for, the rest is unknown as I have never add to mess with it...

Thank you
PS: I know most advance computer users think this is silly question since most people want to see the shell files...

A:common shell files

MyUninstaller: Alternative to the standard Windows Add / Remove module

When you open it, go to the column that says Installation Date and see what the last stuff installed was. Google it and see if you really want that stuff and if not, how to best get rid of it.

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RELEVANCY SCORE 63.6

I have been using Norton A'Virus and scan pc every night..
over the last several months, have had 1 'adware' item show up each morning, once scan completed.. system was unable to repair/quarantine/delete the file..

2 mornings ago, there were 6 items listed on the log..
now, several of my programs will not run.. [pop up; norton anti-virus; weather bug; etc..]

there is a foreground window which has the following message:

"C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\ccAPP.exe (or one of its components) Make sure the path and filename are correct and that all required libraries are available."

can anyone advise what my problem is now, and what I can do?

thx much!
pw
 

A:common files---virus??

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RELEVANCY SCORE 63.2

Hello, This alg.exe showed up as a process running in explorer from a company called sornsoft and computer functions started to slow to a crawl as it was using 50% cpu. I killed the process but it started back up. It is located in C:programfiles\common flies


DDS (Ver_09-07-30.01) - NTFSx86
Run by Ray at 15:45:39.96 on Wed 09/09/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2814.2179 [GMT -5:00]

AV: ESET NOD32 Antivirus 4.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\RivaTuner v2.24\RivaTuner.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\alg.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\DOCUMENTS AND SETTINGS\RAY\MY DOCUMENTS\PROCESSEXPLORER\PROCEXP.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Fi... Read more

A:alg.exe infection C:programfiles\common files

Hello SpacionS Welcome to the TSF Virus/Trojan/Spyware Help forum. I will be assisting you in cleaning up your system.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.
Double-click on mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware

Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The... Read more

Read other 9 answers
RELEVANCY SCORE 63.2

Hi All

I get the above window open whrn my pc boots up , how do i get rid of it please ....

A very happy Liverpool fan

Rich
 

A:C:\Program Files\Common at start up

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RELEVANCY SCORE 63.2

Good Morning Ladies & Gentlemen,
Happy Easter to all. I just recently installed XP Professional SP1 on my computer. When the installation was done I created 2 user accounts. On both user accounts when started up the Common file opens with nothing in it. On one user account a notepad document appears along with the common file. From what I remember its been happening from the time I put the operating system on. I went into MSCONFIG and disabled the common files as it was linked to or appeared to be AOL software from when I installed AOL Instant Messenger but the it still appears. If anybody could give me an answer on how to get rid or fix these I would greatly appreciate it.

The Notepad Document that opens on the one user account has the title of startup with this as the text
[.ShellClassInfo]
[email protected]%SystemRoot%\system32\shell32.dll,-21787
Logfile of HijackThis v1.99.1
Scan saved at 6:31:43 AM, on 4/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C... Read more

Read other answers
RELEVANCY SCORE 63.2

After getting and cleaning a virus, when I start up I get a message "update.exe services.dll was not found".

Then I get "RUNDLL error loading w12b142b.dll module not found"

Then I get some message about common files/microsoft shared/web folders/ibm00003.exe".

What is wrong?

Is there any more info you need?
 

A:update.exe, rundll, common files

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RELEVANCY SCORE 63.2

I have a laptop. Recently upgraded to Vista Ultimate 32 so that I could connect to network at new employer. Tech rep said he "mirrored" my profile between the two user's now on the laptop.

My question is what do I need to do so that if I make a change to file XYZ on the C: while logged in under username1, visible to me when I am looking on the C: from the username2. Files that were existant prior to the upgrade are visible under both usernames. But...if I make a change the a file while under one username, then try to pull up the same file from username2, I do not see the changes, just the original file.

Thanks for any help you can provide.

A:Making files common between users on same PC

Check out "synctoy" on the microsoft web site. It may do what you need.

http://www.microsoft.com/DownLoads/d...displaylang=en

Sky

Read other 1 answers
RELEVANCY SCORE 63.2

Hi,

I seem to be infected with helper.dll that is located in c:\program files\common. It pops up everytime I restart my computer and seems to be slowing everything down. I've looked at some of the other posts, but can't seem to find anything in my system registry. I've posted my registry from hijackthis. If someone could tell me what to delete, I'd really appreciate it! Thanks for your help.


Jeff

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:20:29 AM, on 12/18/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c... Read more

A:Helper.dll in C:\Program Files\Common

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Read other 1 answers
RELEVANCY SCORE 63.2

Downloaded Dreamweaver.exe portable and ran it.
It released viruses or malware. these are the file names.

they just keep multiplying and cause delay in startup and also cancel startup of comodo and avast.

[WinSVC 32] c:\program files\common files\WinSVC 32service.exe
[Win Host] c:\program files\common files\win host\svchost.exe
[Win32 Svr] c:\program files\common files\win32 svr\service.exe
[Microsoft WinHost] c:\program files\common files\microsoft winhost\svchost.exe

*************************************************************************************************************************
DDS (Ver_09-05-14.01) - NTFSx86
Run by Killer_Sex at 9:46:39.45 on 18/05/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1480 [GMT 5.5:30]

AV: avast! antivirus 4.8.1335 [VPS 090517-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall Pro *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Comodo\Firewall\cmdagent... Read more

A:Virus In Common Files Forlder. Please Help!!!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 2 answers
RELEVANCY SCORE 63.2

I have Winpatrol installed on my computer and have had a program try to add itself to my start up, It's ALG.exe but it's not the real alg that is fond in the system 32 folder. This one is in Program Files\Common and is clearly some kind of adware or worse because it shows to be software made by SornSoft named CPAX20,when I place my mouse over the alg.exe file it shows this info below the alg icon. when I go to the SornSoft site it has a program named CPAX version 2.0 and from reading about it it sounds like adware/spyware.

My question is if I can't find it running through WinPatrol, none of my other security software finds it. AVG, Malwarebytes, Obit 360, Spybot or spyware blaster, it is it safe to assume it isn't running. As I said Winpatrol caught it when it tried to add itself to my start up and I clicked do not allow. Also is there any other information about this alg.exe fake out there? Thanks for any help.

Read other answers
RELEVANCY SCORE 62.4

Hi all

if you follow the link below you will see my problem , its still happning .. any ideas ? i have tryied all the tips and some of that i now of ..

http://forums.techguy.org/showthread.php?t=461485&goto=newpost

I cant see any thing wrong with this log but i thought i would include it .

Logfile of HijackThis v1.99.1
Scan saved at 09:06:19, on 24/04/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVG Free\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG Free\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG Free\avgemc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark 4300 Series\lxcemon.exe
C:\Program Files\Lexmark 4300 Series\ezprint.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\PROGRA~1\Grisoft\AVG Free\avgcc.exe
C:\Program Files\inKline Global\PC Booster\pcbooster.exe
C:\PROGRA~1\COMMON~1\AOL\AOL Spyware Protection\AOLSP Scheduler.exe
C:\WINDOWS\System32\lxcecoms.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\New Folder (2)\hijackthis\HijackT... Read more

A:C:\Program Files\Common opens at start up

Closing duplicate.

Please continue here:

http://forums.techguy.org/windows-nt-2000-xp/461485-c-program-files-common-start.html
 

Read other 1 answers
RELEVANCY SCORE 62.4

I am consistently getting a "Common Files" box to pop-up during start-up that contains "helper.dll" & "helper.sig" files that if you right click and delete they continually come back.

I am also getting multiple "Bad Image Error" messages during start-up of Outlook.

I have ran PC Tools Internet Security, Spybot S&D, Trend Micro(Virus) & Hijack This. The results from Hijack this are listed below.

Please help me with the steps to clean my computer of these unwanted viruses/files.

Thanks!

e-bama



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:14:36 PM, on 6/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\D... Read more

A:NEED HELP - Bad Image Error/Outlook & Common Files.dll

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Read other 1 answers
RELEVANCY SCORE 62.4

Hello,

I would like to delete a common element from a bunch of files in Windows 7, is there a way to that at all?

For example, I have 100 video files and the names of all of them contain "on Youtube" at the end...I would like to get rid of them without actually renaming the files. Also, those files contain some commas and other symbols. I would like to know if Windows in generally as flexible as Excel if you know what I mean. This problem in Excel would have been a piece of cake with a couple of formulas. As for Windows I do not know, but seems to be a challenge at the moment.

In general, I am looking to organize these files by Date, Name, and Topic, and if there is no way to do this task quicker it looks like I am going to have one messy library. Please share your thoughts.

Thanks for help.

A:Deleting a Common Element from Multiple Files

For batch renaming and editing multiple files I use xnView . It has more options than the windows explorer.

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RELEVANCY SCORE 62.4

I looked through the past posts on this subject, but the advice doesn't apply in my situation.

Every time I start Windows the C:\Program files\Common folder opens up.
I have a hunch that it's to do with Install Shield. But I have no idea how to fix it. I have looked at my startup folder and there are no shortcuts to open this window.

I'm going to post my HJT log for your reference.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:07:52 PM, on 28/07/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\... Read more

A:C:\Program Files\Common opens on start up

Have you tried using MSCONFIG? You can disable all starups, test if problem is fixed, and then add back the option you need.
 

Read other 1 answers
RELEVANCY SCORE 62.4

My computer always loads the folder C:\Program Files\Common on bootup.Also, there are 3 error windows for missing .dll's. I will restart my computer now, and write them down so I can add them to this post.Thanks for any help!------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:00:59 PM, on 12/16/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Program Files\HP\HP Software Update\HPWuSchd2.exeC:\WINDOWS\RTHDCPL.EXEC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeC:\Program Files\OpenOffice.org 2.4\program\soffice.exeC:\Program Files\OpenOffice.org 2.4\program\soffice.BINC:\Program Files\Common Files\Apple\Mobile Device Support\bin�... Read more

A:Program Files\Common opens at boot

Here are the files that error messages pop up for:

c:\windows\system32\mohasobi.dll
c:\windows\system32\terobila.dll
c:\windows\system32\biyedepu.dll

Thanks again, I really appreciate your time and expertise!

Read other 4 answers
RELEVANCY SCORE 62.4

Hello everyone, I am new to the forum and would like some help.Yesterday, my Norton AV found 2 viruses. It removed infostealer easily. Downloader, not so easy. I eventually deleted it in safe mode. The path was C:\WINNT\system32\msiebbar.dll. Once back in normal mode, I went ahead and deleted temporary internet files folder.Upon restart, and everyone after that, I now have a common files window pop up with helper.sig in it. I tried to find it in regedit with no luck. So, now I'm treading in unfamiliar waters, asking for help to something I know little about. Any help would be appreciated.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:24:33 AM, on 8/8/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINNT\System32\svchost.exeC:\WINNT\Explorer.EXEC:\WINNT\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Pro... Read more

A:C:\program Files\common\helper.sig At Start Up

Hi docder,Please download Brute Force Uninstaller .Right click the downloaded BFU folder, and choose Extract AllClick "Next"In the box to choose where to extract the files to,Click "Browse"Click on the + sign next to "My Computer"Click on "Local Disk (C:) or whatever your primary drive isClick "Make New Folder"Type in BFUClick "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download DeepDive Remover.Save it in the same folder you made earlier (c:\BFU).Then, please go to Start > My Computer and navigate to the C:\BFU folder. Start the Brute Force Uninstaller by doubleclicking BFU.exe Behind the scriptline to execute field click the folder icon and select DeepDive.bfu Press Execute and let the program do it’s job. (Do not be startled as your taskbar will disappear for a little while.)Wait for the complete script execution box to pop up and press OK.Press exit to terminate the BFU program.A notepad file called BFUlogdeepdive.txt will be created on the systemdrive (usually the location will be C:\BFUlogdeepdive.txt). Post the content of that file please.When you reboot the folder should no longer come up.

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RELEVANCY SCORE 62.4

Hi,

I tried to update my iTunes the other day. I clicked on 'Find Updates' or something, it asked if I wanted to update to iTunes 10; I clicked yes, the program seemed to flicker and then nothing happened. So I tried to update via the Apple site. And I think that was when I started getting the error message...

Could not access network location \common files\.

The error message window thing was labled iTunes + QuickTime. So I thought I'd try to start from scratch and removed iTunes and QuickTime from my Add and Remove Programs thing. But I still kept getting the message.

I have tried googling the answer myself but not really understanding a lot of the technical terms, I've found it really hard!

I have seen similar error messages, often with the error number of 1606. But I didn't get that number, just the actual message of Could not access network location \common files\.

I looked at something to do with HKEY. Not having a clue what it is though. I tried the automatic fix it from Microsoft but I still couldn't install iTunes. I found the list (registry entries??) through Run and it seemed to match up with what it was supposed to. Except that the first on the list was "(Default)" - "REG_SZ" - "(value not set)", which wasn't listed on the example I found, but it sounded innocent enough.

I think I got the impression that the above might be affected by updating the operating system and also Norton 2003. I don&#... Read more

A:could not access network location \common files\.

bump
 

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RELEVANCY SCORE 62.4

Every time I reboot my computer I get a window with the Helper.dll file in it. This file is located at C:\Program Files\Common. If I close the window it reappears. When I close it the second time it stays closed. Start up is also VERY slow. PLEASE HELP!DDS (Ver_09-07-30.01) - NTFSx86 Run by Slavin at 10:08:38.35 on Tue 08/04/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.487 [GMT -5:00]AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchC:\WINDOWS\system32\svchost -k rpcssC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k NetworkServiceC:\WINDOWS\system32\svchost.exe -k LocalServiceC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\stsystra.exeC:\Program Files\CyberLink\PowerDVD\DVDLauncher.exeC:\Program Files\Real\RealPlayer\RealPlay.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Files\Dell\Media Experience\DMXLauncher.exeC:\PROGR... Read more

A:Helper.dll in C:\Program Files\Common Pop up on Startup

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool.??No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 62

Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?I am having problems opening .doc and .xls and .jpg files in some (but not all) folders in my folder tree, e.g. C:\Documents and Settings\(username)\My Documents\Folder X. However, Folders Y and Z are apparently unaffected. This has arisen only recently.My system is Windows XP (Home), and SP2 upgraded to SP3.MSWORD EXAMPLE:- On opening a Word file (whether from Word or from Windows Explorer) I receive this dialog box;"File Conversion - (filename).doc""Select the encoding that makes your document readable." The already selected button is "Other encoding" and the suggested code is "Japanese". The preview pane shows only an array of characters, all the same.On trying to select the button "Windows (Default)", the preview changes to a continuous array of lower-case xxxxxxx. On returning to the "Other encoding" option and trying "Auto-Select", the selected code returns itself to "Japanese" with the display as already noted above.On returning to the "Other encoding" option and trying "Western European (Windows)", the display reverts to the Windows Default style as already noted above, lines of xxxxxxx. I am unable to open the file.MSEXCEL EXAMPLE:- On opening an Excel file, all I get is an immensely long string of a character in ... Read more

A:Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?

This sounds like it might be a malware infection.

Have you run any scans lately?

Did you download BackUp4All from a reputable source?

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RELEVANCY SCORE 61.6

Hi all,
Please help me to retrieve my files; I am having a folder which contains some video files that was copied from another computer to my pen drive. After successfully copying the files and folder when I inserted the pen drive to my computer the folder suddenly changes to Windows Shell Common DLL and nothing was visible inside the folder. It only shows the content of the folder is 8MB in size, but the folder name and icon has been totally changed and its attribute has been changed to HAS. How can I revert back the content of the folder to get the default folder icon and also get my MP4/MPEG video files to the previous state in Windows 7 Ultimate Here I am attaching some screen shots for better understanding.

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RELEVANCY SCORE 61.6

I'm attempting to copy files from one HDD to another. The tens-of-thousands of files in question are in a complex hierarchy system, and windows file copy dialog isn't helping me identify the specific culprits, since many files share names within the hierarchy and the dialog doesn't show the path.

By skipping files to see the many offending files, I see that at least some of them were created by another individual from whom I acquired them. I have already used windows advanced security dialog to grant myself ownership of the parent folder and subfolders and children. Then I used the popular registry addition called Take Ownership Shortcut to attempt to take permission. Neither approach gave any indication of failure, yet I still cannot copy these files.

If it matters, I do not care about taking any action with these files besides copying them to another HDD, because I'll be formatting the source location's drive afterwards. I am at a loss - the message I receive informs me that I need permission from Administrator or my own account name, whomever I gave ownership to. (But that's me, obviously.) It's as though, despite owning the file and being logged into that account, I cannot access the culprit files.

Any assistance from others who've seen this specific dilemma before would be greatly appreciated. This is my livelihood I'm dealing with - if these files are lost, I'm out thousands of hours of work. So, safe suggestions first, please.

Many thanks for your time... Read more

A:Can't copy files, Require permission from self, Common fix not working

I never had your specific problem, but many problems are solved by using the hidden administrator. If it works, do not use it on a regular basis. It has too much control and can cause damage if not used properly.
Built-in Administrator Account - Enable or Disable[2]=User Accounts

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RELEVANCY SCORE 61.6

here is my problem. I read through other posts about this...but I figured every case is a bit different and I shouldn't follow other posts cause they were all a bit different.

I'm writing about our computer at the store I work at. We use it for our register and the past couple of days it has been very slow and on start up an Explorer window pops up and it's Program Files\Common and it has 4 icons helper.dll, _helper.dll, helper.sig and _helper.sig. I've run AdAware and deleted cookies and temp internet files and that doesn't seem to help. I've also just finished running Malwarebytes Anti-Malware and after restart after that finished the helper.dll and helper.sig icons were gone but the _helper.dll and _helper.sig were still there and it is still running slow. I've attached my Malwarebytes Log. This computer is a Gateway desktop running Windows XP. We have McAfee installed but I believe the subscription is ended so as soon as I get this figured out I'm going to have my boss set up a comcast email address to get the free subscription.

Any help would be great!!!! Thank you so much!

attached here is my HJT Log and my Malwarebytes log
 

A:Program Files\Common, helper.dll on restart, slowness

any help please...I know you're all busy, but I really don't want this to just go further and further without getting helped...it's been viewed 42 times already
 

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RELEVANCY SCORE 61.2

Recently, I was invaded by tons of malaware and spyware. Nonetheless, I downloaded Spybot Search and Destroy, Ewido Security Suite, Ewido Malaware, Ad-aware, CwShredder and HijackThis! I got rid of much of the problem, but now I have noticed that my computer has slowed down tremendously.First, I continuously experience popups from ad.firstadsolution, they pop up 2-4 at a time, and happen approx. every five minutes.Second of course, my computer has drastically slowed down. Certain programmes experience a freezing state, but eventually go back to being unfrozen.Lastly, everytime my computer starts, C:\Program Files\Common opens and I have noticed that the programmes that once started up in my task bar in the corner, no longer start.Here is a copy of my HijackThis! report.-----------Logfile of HijackThis v1.99.1Scan saved at 2:10:53 AM, on 2/20/2006Platform: Windows XP (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 (6.00.2600.0000)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\explorer.exeC:\WINDOWS\SYSC00.exeC:\WINDOWS\sys025144999911.exeC:\WINDOWS\System32\ctfmon.exeC:\Program Files... Read more

A:Ad.firstadsolution - Computer Slowdown - C:\program Files\common Opening

Also, I would like to add that regarding the problem of the folder opening every startup, I have checked msconfig and followed the steps prescribed in a previous thread that was posted on here some time ago - and still, nothing.

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RELEVANCY SCORE 61.2

Hi,

I have a brand new Dell Inspirion 1501 Windows XP SP2 laptop.I installed a few programs like Word Perfect 2002, Microsoft Office 2003 and a few other things just for some history. Well today out of nowhere, upon booting up my laptop this morning, this window pops up that says BORLAND SHARED...and I go back and find out that it is in the Program Files/Common folder. I did some searching on the web and it sounds like it could be some kind fo registry thing?? Thought the solutions some described seemed too complicated for me!! Please help!
 

A:Program Files/Common/Borland Shared popping up upon boot up

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RELEVANCY SCORE 58.8

Hi there,
I'm writing this for a friend who cannot do much on his computer at the moment. It is saying that the files are all corrupted and when we attempted to run svc /scannow and look at the log file, after a restart it won't allow us to view said log file saying that the file is corrupted. The command prompt also listed that there were files corrupted that were also unable to be fixed.
He had just gotten rid of Norton Security and installed Avast. Can anyone help us?

Vista SP 2

After a system restore to factory settings the computer now will no longer connect to the internet and has a Disabled.cryptsvc from MBAM.

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RELEVANCY SCORE 56.4

I do a clean install. Delete all the partitions, make a new one, format.Then "Copying files" takes approx 1 second. Then it does to "Expand" and gives me the error.Exact message:"Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070570"

A:Error at "Expanding Files": Windows cannot install required files. 0x80070570

I resolved the problem I had. It appeared to be a memory chip. I do not know whether it is a bad chip or just a compatibility issue.I had 2.5GB of RAM: 1GB 800Mhz and the rest 512MB 688Mhz. I took out the 1GB and the install went through fine. Windows 7 is running just fine with 1.5GB of RAM on a 2.8Ghz Pentium D.

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RELEVANCY SCORE 56

Good morning Bleeping Computer community,
 
I have the strangest thing happening in my Recent Files list on my Windows 10 computer.  Files with a ZERO byte size, NO create date, NO modify date and with name in Chinese characters appear in the Recent Files list.  This is the third time in 2 weeks I have noticed a batch of such files.  Below, I will paste in the file names that appear.  I tried copying the names into Google Translate, but that did not provide anything I understood.
These files do NOT exist if I browse to my desktop.  They are not it the Recycle Bin either.  I have unchecked all the HIDE options for File Explorer.
 
OS: Windows 10 Home
AV: Avast (purchased)
Make: Lenovo
 
What I have done so far:
1) Scan with Avast.  Nothing
2) Scan with Malware Bytes:  A few PUP that I removed.
 
Since those actions, the most recent batch of them appeared.  It seems a few repeat and here are the file names...
 
1) 㩅瑜牯敲瑮灜屴畊汥⁺敖瑮牵⁡湡⁤楍慣⁨潍牯履畊汥⁺敖瑮牵⁡湡⁤楍慣⁨潍牯⹥癡⹩灪g㈀䴰潯敲愮楶樮杰
2) 㩅瑜牯敲瑮灜屴畊汥⁺敖த... Read more

A:Strange files in Recent Files list. Files have Chinese names and zero byte size.

Welcome to BC !
 
Try the programs below to see if they can find what is causing this.
 
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download
 
Download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
download Junkware Removal Tool to your desktop.
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next messag... Read more

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