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bitlocker help

Q: bitlocker help

Hi. I use bitlocker on a 500 gb partiton in my hard drive. Windows 7 is also installed in the same drive. before it was all fine but since this morning i hvnt been able to start windows(it hangs at the welcome screen). I switched on the computer then I enter the numerical bitlocker password ....then it hangs at the welcome screen. I tried accessing the Bitlocker encrypted drive from other operating systems....the drive is shown as locked. when i tried to open it, it prompts for the password. when I enter the password the computer freezes. Plis help me out. I have important datas in that drive.

RELEVANCY SCORE 200
Preferred Solution: bitlocker help

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A: bitlocker help

Boot with your Windows DVD and do Startup Repair. Maybe that will work.

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RELEVANCY SCORE 42.8

Am super frustrated and would appreciate any help.   ThinkPad X1 6th Gen has been dead more than a week;  OS crashed, but several reboot and repair efforts failed.  Tried system restore.  That required a bitlocker key (which I found online) but then the machine would not accept my account password.  So unable to restore.    Multiple calls with Thinkpad warranty support (hardware and software) could provide no help or guidance.  (Except to send restoration media.)  Mind-boggling lack of support... and no way to escalate issue to someone who actually understood it.  Deeply disappointing experience w/ Lenovo. . So now the question is how -- after I reset my system -- do I avoid this nonsense in the future?   I shouldn't have to rebuild my laptop from scratch anytime there is an OS problem.  BTW, I did not order bitlocker, set up bitlocker or create any password for it.  Do not need it or want it.    Can anyone help with advice on how to set up my machine without it? Thanks.  

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RELEVANCY SCORE 42.8

I am resetting my surface pro 3 to factory reset. it lock me out to bitlocker key. it shows me the key id. how can i retrieve the bitlocker key?

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RELEVANCY SCORE 42.8

I have an older Laptop that operates on  Windows 7 Ultimate,I have the Bitlocker Drive Encryption on and encrypted for Drive C:   I now started the process of encrypting my external usb hdd Drive E: which has a long way to go for it's large
size. During the encryption I needed to disconnect it so I paused the encryption like it says to do before removing or changing any files on it. I then plugged my drive into a newer laptop I have that operates on Windows 10,. I was prompted for the Bitlocker
Drive Encryption Password screen like normal just like on my Windows 7 laptop so I enter the password and it was correct and it began the encryption process again. When I finished with what I needed to do on the Windows 10 laptop I paused the encryption again
and disconnected the drive. I am now back on my Windows 7 Ultimate OS and plugged the drive in, Bitlocker Encryption Password Screen comes up again and I entered my password but now for some reason it's saying the password is incorrect?  "But It's
not incorrect",is there a reason why this has happen and a way to fix it? My second issue is that I have the recovery key written down on paper but on the fifth line of the eight lines that makes the recovery key I left out a number,did not write it correctly,
there for I cannot just reset my password using the key and get back to normal again. Any way to find the lost number to the key? As I do have the rest of it written correctly please help tha... Read more

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RELEVANCY SCORE 42.4

Hi
After rebooting one of our test machines, bitlocker wanted the recovery key.
There were no hardware modifications on that machine.
Error message in event log:
Bootmgr failed to obtain the bitlocker volume master key from the TPM because the PCRs did not match
Event id 24635, source bitlocker-driver
 Each time the machine starts, the recovery key is needed.
Any idea how to solve that issue and why it happens?
update:
Second partition was created manually on that machine. So that's clear that bitlocker reacts...
But now: how can I confirm those changes so that the recovery key is not needed each time we boot?

A:Bitlocker enabled drive, recovery key needed during boot, PCS did not match, event id 24635, source bitlocker-driver

Hi,
 
I would like to confirm if BitLocker accepts the recovery key?
 
Please update the BIOS to improve the stability for TPM first.
 
I also would like to suggest you disable and enable BitLocker again to reset the settings.
 
For more information, please refer to the following link:
 
http://technet.microsoft.com/en-us/library/dd835565(WS.10).aspx
 
Regards,
 
Arthur Li
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
[email protected]
 Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

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RELEVANCY SCORE 42.4

Hello and good afternoon, I have a issue where a manager started the Bitlocker process on the SD card in his Surface Pro 3

with Windows 8.1. The Bitlocker attempt failed at 3.4% completed but the SD card ended up being Bitlocked without providing the Bitlocker Recovery Key (I've never seen this happen before). He doesn't know the password for the SD card and of course
I've been tasked to somehow release the encryption so that he can get the required information off of the SD card. 



Is there anything that can be done to release the encryption on the SD card or has the SD card been made non-accessible moving forward?

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RELEVANCY SCORE 42.4

I tried using HP BIOS Flashing utility on my HP Z400 Workstation, and it says it can't continue because I have Bitlocker enabled, but I don't have bitlocker on Win 7 Professional 32bit. I don't see it on the control panel or in context menus. I do see it set to manual in "Services" but the service in not running. Is there a way to find drives Bitlocked or are my drives being treated as bitlocked because of my antivirus program AVG?

A:BIOS flash error, BITLOCKER on? No bitlocker installed, Win 7 Pro

In the services window is there and option to disable or turn off...there should be. Just change the startup type from manual to disable and reboot. Then try your BIOS update.

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RELEVANCY SCORE 41.6

My BitLocker password is not working after format my c drive. instead i have my recovery that is also not working.
Please somebody help me to unlock my disk.

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RELEVANCY SCORE 41.6

I turned on Bitlocker on three new Windows 8.1 laptops and saved the 48-digit recovery keys and associated identifiers, but I forgot to indicate which laptops they are associated with. Is there any way to find the identifiers/recovery keys on my laptops so I can document this? Or do I have to decrypt the laptop drives, turn off Bitlocker, and start all over again to generate new identifiers/recovery keys? My only options under Manage Bitlocker are Suspend protection, Back up your recovery key, and Turn off BitLocker.

A:BitLocker Identifier generated after turning on Bitlocker

Hello Edwin, and welcome to Eight Forums.

No worries. If you should ever need to unlock to drive, it'll provide you with a recovery key ID number that you can use to ID which recovery key to use. The tutorial below can give you more details about this to help get an idea if ever needed.

BitLocker Recovery - Unlock a Drive in Windows 8

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Hi , 
I locked my external hard disk (Seagate- 1 TB) on Windows 7 laptop . The encryption was successful but when I later tried unlocking it, Its giving an error. Error
says "bitlocker drive encryption failed to recover from an abruptly terminated conversion". Please note that the Password and Recovery Key are correct and I have tried unlocking it
several times but no success.
Upon searching on internet, I came across the below thread which I yet need to try. Pray that it gets unlocked as I have got very important data locked up and the drive
volume is also 80-90% filled. 
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-7/ee523219(v=ws.10)<o:p></o:p>
Please help me out experts to get my data back.<o:p></o:p>

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RELEVANCY SCORE 40

Initially I found that BitLocker on the Go supported removable media like flash drives and external drives. Why isn't a CD/DVD supported since it is considered removable media? Will this support be available in future releases?

A:Will BitLocker or BitLocker on the Go ever support CD/DVD encryption?

Hi,
 
Bitlocker to Go is not supported on CD/DVD. Your suggestion is valuable, I will forward this information to the appropriate department through our internal channel.
Both the Microsoft Product Team and Development Team will take into consideration all suggestions and feedback for future releases.
 
Currently, you may need third party software to encrypt CD/DVD.
 
Best Regards,
Niki
 
 Niki Han
TechNet Community Support

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RELEVANCY SCORE 39.6

Hi Mr/Ms
I
flash
drive encrypted
with BitLocker 
I used
this
driver for three months my computer is broken I bought a new computer    when i was try my flash disk new computer its give me this  problem 
BitLocker Drive Encryption failed to recover from an abruptly terminated conversion. This could be due to either all conversion logs being corrupted or the media being write-protected
? know my passworrd but I do not know
the BitLocker
recovery key what can i do know pls some one help me 

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RELEVANCY SCORE 37.6

 The windows 10 Pro computer has died, and I would like to put the in my new computer with windows 10 home.   I would like to remove the bit locker password,  so I can reinstall windows 10 pro while keeping my files and apps,  
I'm unable to do this while the drive is encrypted.  How do I remove drive encryption from the drive while I have the drive slaved to a windows 10 home computer? 

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RELEVANCY SCORE 36.8

I am trying to enable BitLocker on a Windows 7 Ultimate x32 system with TPM. I follow the Wizard and when asked to encrypt the drive I select 'Run BitLocker system check' and 'Continue' (see attached sreenshot).
The USB is inserted and contains the recovery key (.txt and .tpm). During reboot I get:

Windows BitLocker Drive Encryption Information
The system boot information has changed since BitLocker was enabled.
You must supply a BitLocker recovery password to start this system.
Confirm that the boot changes to this system are authorized.
If the changes to the boot system are trusted, then disable and re-enable
BitLocker. This will reset BitLocker to use the new boot information.

Otherwise, restore the system boot information.

ENTER=Continue

Windows then continues to start normally. After login I get an error message: BitLocker could not be enabled (see attached screenshot).
When I check TMP it shows as active, initialized and owned.

I've started out from scratch several times - same results. I can't figure out what the problem is.
This is driving me nuts.

Any help appreciated

Thanks

A:Bitlocker: BitLocker could not be enabled

BIOS: A06
DELL: d420
Hard drive: System reserved 100MB NTFS, 27.84GB NTFS

TPM
Manufacturer name: BRCM
Manufacturer version: 2.10
Specification version: 1.2
Status: The TPM is on and ownership has been taken

I've since modified the group policy settings for Bitlocker to use a PIN.
I am still getting the same results.
I follow the wizard, select check the system, reboot, enter PIN, get the same "error" messages as shown in my previous post.

This makes no sense.

Any help?

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RELEVANCY SCORE 29.6

I have been noticing that a large number of our laptops (HP ProBook 650 G1) have been prompting for the BitLocker recovery key after each reboot.  If we suspend then re-enable BitLocker the behavior seems to be resolved, but I would like to understand
what is causing the issue to help prevent it in the future.  I have gone over the "What causes BitLocker recovery" section here: https://technet.microsoft.com/en-us/library/dn383583.aspx?f=255&MSPPError=-2147217396#BKMK_WhatIsRecovery but
we have made no configuration changes or firmware updates to the devices.
In the System log on the devices, we are seeing Event ID#24635 "Bootmgr failed to obtain the BitLocker volume master key from the TPM because the PCRs did not match." errors.

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RELEVANCY SCORE 29.6

i'm having a problem with Bitlocker window 10it asking me for a recovery key which i dont havei have try everything which necessary but in vain this is my recovery key id : 4FE5F67F-4623-4B98-A96E-C41F3DED87E1upon reading about bitlocker this recovery key need to be identify which i dont know  I NEED HELP

A:Bitlocker

Hi, This should have been backed up automatically when bitlocker was enabled - see if you can retrieve this key from your Microsoft account. https://techstuffer.com/how-to-recover-bitlocker-recovery-key/ Regards, DP-K

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RELEVANCY SCORE 29.6

I guess this is a disk geometry question????

Can I use Bitlocker on this laptop?

Disk layout = Premium- XP Pro- Storage- Ultimate

The storage partition is an extended partition

If I can use BitLocker on this laptop will it protect all 4 partitions?

A:BitLocker

I have no experiance using bitlocker. However, from what I can tell it protects the OS volume. To protect other volumes besides the OS volume, it looks like it stores scripts on the encryted volume to encrypt other data volumes. So, you would have to boot up in ultimate to see the HP and XP volumes. So my guess is no on protecting all 4 partitions, if you want to be able to boot up in HP and XP. Here is where I was getting this from...


Windows BitLocker Drive Encryption Frequently Asked Questions

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RELEVANCY SCORE 29.6

OS: Win 7 Enterprise

We have encrypted almost 4k laptops in our 200 location. I have a location now that is using a Dell Latitude E6540. They have been trying to encrypt the laptop for over a week and it will not encrypt.

> TPM key was previously cleared and a clean install of the OS was performed
> All Updated drivers have been installed
> The BIOS was updated to the newest version on Monday, since it would not encrypt
> TPM is turned on and active in the BIOS.
> The HD has two partitions
> Time zone is set correctly for the location

Laptop is running DDP Security Console version: 8.8.1.522

I have reviewed the logs and the TPM is not being activated like is should be.
It looks like it is hanging.
The log shows the following:
"W Bde : volume C: waiting for the TPM device to be configured"

I am thinking the OS install might not have installed correctly or there could be an issue with the TPM chip?

Anyone have any thoughts or suggestions?
 

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RELEVANCY SCORE 29.6

Hey, I'm trying to use BitLocker Drive Encryption, and I don't have a TPM, and I need to use the BitLocker Preperation tool... but it doesn't work on Windows 7, it finds I don't have 'Vista Ultimate' or 'Vista Enterprise' and says it doestn apply to me, is there any way to get around this, or perhaps a 3rd party tool? I don't mind doing it myself manually, but I understand it has to move alot of system files, which it wont let me - as a user- do by myself.

EDIT: The prefix option wasnt available when editing so I manually added (Solved)

A:BitLocker

See Enable bitlocker without TPM on Windows 7

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RELEVANCY SCORE 29.6

Went to the New Efficiency thing today and one of the MS presenters said that the FBI asked MS if there would be a backdoor for Bitlocker. MS said no. According to the MS guy, the FBI then said to MS: you can't include it on 7 consumer versions. Maybe this been discussed here or elsewhere, but that was the first I'd heard the reason why Bitlocker is not on Home or Professional.

In another lifetime I worked for a member of Congress, and one of his big issues was encryption. Congress passed an encryption bill 10-12 years ago? Can't remember, by then I had long left my Congressional job, and I never bothered to read much about what that bill was about. But before it was passed, I do remember the fights between the government and private industry about who should be allowed to use powerful encryption.

My guess is that since the passage of that bill, MS and every other software manufacturer in the U.S. that deals with encryption has to let the Feds know ahead of time what they're working on? Just a guess. I can't imagine it would be the other way around - FBI gets word of something and goes and knocks on Bill Gates's door or whatnot. Then again, having worked in the gigantic pile of crap that is the United States Federal Bureaucracy, I wouldn't be surprised by any federal agency doing anything to anyone about anything at any time.

The only reason I went to the New Efficiency thing was for the free 7. I don't own a business, I command no employees, the closest thing to IT I've ... Read more

A:Bitlocker and the FBI

I do not know if the particular story is correct, but it is true there is a lot of legal mumble-jumbo involving Cryptography. Cryptography - Wikipedia, the free encyclopedia

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RELEVANCY SCORE 29.6

Hi
I have read quite a lot about Bitlocker, but still very confusing. I would like to ask several questions for confirmation:
1) Microsoft introduced that bitlocker can protect unauthorised access to the encripted drive. Does it mean that it also can act as an anti-virus?
2) i have just turned on the bitlocker to encript my C drive and save the key file ( a text file that contains keys inside) in to my E drive (my laptop has 3 drive A C E ). But nothing different i can see after encripting it, i.e. i still can turn on the laptop and access to the C drive which i have encripted, permenently delete some file there. So it means that if unauthorised people get my laptop, they still can access to the drive and make changes in it---> i'm very confused

Thanks

A:What does exactly Bitlocker do?

Hello hinhtoi, welcome to SevenForums.

BitLocker is more targeted towards portable drives such as a USB Flash Drive. To keep the files safe on it. Lets say your an executive at Microsoft and you just finished up some very important coding for a new program, and you put it on a flash drive and ended up losing the flash drive. It'd be near impossible for the person who finds it to get the files off of it. At most they could just format the flash drive but that would just wipe out everyone on it completely.

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RELEVANCY SCORE 29.6

Hello, i have just finished building a TaskSequence in SCCM 2012 for de HP Elite X2 1012 G1 notebook.All is working except Bitlocker.All other laptops (HP 650 G1, G2 and Elite X2 1011 G1, etc) bitlocker does work.I receive an error with Active Directory not being setup correcty. Access Denied.This is normally due to de SELF object not able to write the TPM ownerinformation. But our AD has been setup for this a long time ago. And all other laptops etc bitlocker works fine.When i check the bios. all other laptops have an option for OS managament of bitlocker.The new HP Elite X2 1012 G1 however does not.How can i enable bitlocker and write the key to the Active Directory for this laptop?

A:bitlocker

It looks like that setting can be found on page 20 of the manual under the Secourity -> TPM Embedded Security -> TPM State menu. Here's the link to the manual with detailed settings for the BIOS: http://h10032.www1.hp.com/ctg/Manual/c04947557

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RELEVANCY SCORE 29.6

Bitlocker has locked me out of my surface pro how can I get the recovery key so I can get back into my computer?
 

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RELEVANCY SCORE 29.6

i want to unlock my bitlocker. but i forgot my password

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RELEVANCY SCORE 29.6

How is BitLocker activated?  How can it be deactivated?

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RELEVANCY SCORE 29.6

I have issue with my bitlocker...the recovery key ans password is not working..

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RELEVANCY SCORE 29.6

Hi,
when i updated my tablet it got locked and requires my bitlocker key.
i entered my microsoft username and password in another computer and it says an email sent to me with the password. i didnt received any mail. i need my tablet as soon as possible. what should i do??

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RELEVANCY SCORE 29.6

Dear, I have a USB flash, had a password but automatically opened on my laptop, which is stolen. I bought a new PC, asks to provide the password of this flash which I don't remember. I have the USB key ID 09B4E38D but asks me to provide the 48 digits recovery
key, where and how to fix this problem, i..e unlock the flash. Thanks

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RELEVANCY SCORE 29.6

My daughters laptop has been locked by Bitlocker. There is no recovery key in her Microsoft account. What do I do?
 

A:Bitlocker

if she doesn't have a backup key stored somewhere, then she is stuffed.
There is no recovery whatsoever for bitlocker without the password/key
 

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RELEVANCY SCORE 29.6

i have asus locked by bitlocker, the recovery key ID is: 23A05627
Can anyone tell me what is the 48 numbers key?
there is a way to unlock it?

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RELEVANCY SCORE 29.6

Hi , Can someone please explain how to use this program ? I try it once on my drive and it created another smaill drive . why ? Even though now I reformated my computer back to original way it was before this . I am now curious as to what this program does and how to use it ?

Thank you

A:BitLocker ?

That will explain better than i could do
BitLocker Drive Encryption - Wikipedia, the free encyclopedia

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RELEVANCY SCORE 29.6

Hi,

I want to ask that, if I used Bitlocker on the PC, then after months, I want to sell the PC. But I've saved some personal information on that PC. So, I want to use DBAN to wipe the HDD. Will the Bitlocker stop me for doing so?


Million Thanks

A:BitLocker

Hi h24,

Bitlocker cant stop you from wiping the hdd with DBAN or any other format utility.

Steven

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RELEVANCY SCORE 29.6

I have windows 8 & need my recovery key

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RELEVANCY SCORE 29.6

Hi all,

I've been having a bit of trouble trying to get Bitlocker working on my Dad's laptop. He recently bought a new laptop with Win 7 pro and I upgraded it to Win 10. It all went smoothly except now when I'm trying to get Bitlocker to encrypt his drive.

It has an ssd but is partitioned already. As far as I can tell it doesn't have the TPM chip as it was a cheapy laptop but I have managed to enable it through GP but when I try to run it I get the message in the screenshot below and I can't seem to find much info on it. Some suggest it's to do with partitions and I also ran the BdeHdcfg command to no avail.

Any help to get this encrypted for him would be greatly appreciated.

Thanks in advance,

Jim

A:Bitlocker without TPM help

I've managed to fix it myself but might be worth posting this somewhere for anyone else that gets the same problem.

I basically had too many partitions on the one drive which it didn't like but wasn't very informative when telling me so so I had to guess and made a shot in the dark to delete a partition and after that it actually worked.

Thanks anyway,

Jamie

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RELEVANCY SCORE 29.6

Hi all,

I've been having a bit of trouble trying to get Bitlocker working on my Dad's laptop. He recently bought a new laptop with Win 7 pro and I upgraded it to Win 10. It all went smoothly except now when I'm trying to get Bitlocker to encrypt his drive.

It has an ssd but is partitioned already. As far as I can tell it doesn't have the TPM chip as it was a cheapy laptop but I have managed to enable it through GP but when I try to run it I get the message in the screenshot below and I can't seem to find much info on it. Some suggest it's to do with partitions and I also ran the BdeHdcfg command to no avail.

Any help to get this encrypted for him would be greatly appreciated.

Thanks in advance,

Jim

A:Bitlocker without TPM help

I've managed to fix it myself but might be worth posting this somewhere for anyone else that gets the same problem.

I basically had too many partitions on the one drive which it didn't like but wasn't very informative when telling me so so I had to guess and made a shot in the dark to delete a partition and after that it actually worked.

Thanks anyway,

Jamie

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RELEVANCY SCORE 29.6

i have locked folder with bitloker..i have deleted the recovery key..i have passward but it showes that this passward is incorrect and showes error code 0x8007007a..i have reinstalled the window 8 but still the folder has locked..how can i unlocked the folder..

A:Bitlocker

You have your post marked solved as soon as you posted it. Did you solve your issue?

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RELEVANCY SCORE 29.6

Got one of my drives locked by bitlocker (don't ask me how, I updated to win 10, got problems and reverted back to win 8.1, and then it was locked without me ever activating it). The only option I got in my bitlock manager is to unlock drive, but when clicking
that link I get the message "There are no supported protectors on this drive. The drive can't be unlocked.", and I do not get any option to enter any sort of key or password. 
Anyway, found a recovery key on onenote and tried to unlock from command prompt in admin mode with "manage-bde -unlock D: -RecoveryKey <myverylongkey>", and got the result "ERROR: An error occurred while attempting to read the key from
disk.

So I assume the key has to be on a file to be able to use the command prompt to unlock it. How do I get the onenote key to disk? Why did Bitlocker turn on on my computer? Why do I not get the option to enter recoverykey from the Bitlock manager? And will
it work to unlock it if I get the key to a file?

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RELEVANCY SCORE 29.6

I have recovery key saved in notepad and I know password. But I can't unlock the drive. I forgot to decrypt bit locker drive before changing operating system.

A:BitLocker

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I see it's suggested to use 2 different USB flash drives when applying Bitlocker.  You need one for the startup key and one for the recovery key.  What size USB flash drive should be used for each key?

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RELEVANCY SCORE 29.6

I have an hp envy dv7 with win 8.1 pro. I am trying to encrypt and password protect files and drives. I can't figure out how to use anything except bitlocker. however,
i do not have a TPM. Is there a workaround so I can encrypt my external seagate hard drive as well as password protecting files and folders? I have been on the phone with India or malaysia tech support for microsoft and HP and noone will help me without charging
me $150.00 to use the software they provided on my $2000.00 laptop and extented service 4 year replacement plan from HP. Crazy! I'm so frustrated. please help. Jerry

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I have windows 8 & need my recovery key

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Dear Sir,

We have forgot our bitlocker key so kindly suggest that how can we start our PC because during start the PC it will ask bitlocker Key.


Regards,
Sanjeet Singh HARIOVANSHI
+919818186842

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RELEVANCY SCORE 29.6

hello.

We very large office with 300 users, recently
received 20e3 Lenovo Tablet running WIN  8.1, we want to work with Bit Locker (Microsoft's encryption system) with the TPM, we have some urgent questions.

When
working with a TPM + Pin code, if you're wrong 33 times in the pin code of the TPM is locked and I have to do recovery with key password long, errors are cumulative, which is problematic for us , because most of the users on the ground and we can not give
them a password recovery , password recovery not transferable for users.

1. Do you know of locking the TPM 33 times, and whether it can be released or otherwise reset it without
user intervention. (Is it related to the manufacturer?)

2. The second solution came in organizing this work only in a pin code, the question is how it is secure, and where the keys are kept?
(We can not work with a USB flash disk) Thank you very much. Hezi.

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RELEVANCY SCORE 29.6

HP PAVILION X2 10-n102na when I open BLUE SCREEN COMES ON FIRST BEFORE WINDOWS, ASKS FOR OPENING KEY, WHICH WE DO NOT HAVE? HOW DO I GET PASSED THIS AND REMOVE?

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RELEVANCY SCORE 29.6

I was going to use BitLocker on my Surface Pro and tried to save it to the first option on the list - "Save to your Cloud Domain account". Now here's where the fun starts. The Surface is my own and I'm logged into it with a Microsoft account. I
also have a business Office 365 account. Naturally that's accessed via this machine as well. I also have a work account from my current client (I'm a contractor). So now I go looking for the BitLocker Key. I'm not stupid and have saved a copy to a USB stick
and haven't yet encrypted the drive (I'm about to), but on my Mictosoft account it tells me there are no BitLocker keys saved there. I logged in to my clients Azure account and checked for BitLocker keys but the only one there is for their laptop (needed to
access some of the corporate network and submit invoices/timesheets). Going in to my own Office365 account (and logging into the Azure stuff) there's nothing there either.

So just where is this key stored?

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RELEVANCY SCORE 29.6

hello.
We very large office with 300 users, recently
received 20e3 Lenovo Tablet running WIN  8.1, we want to work with Bit Locker (Microsoft's encryption system) with the TPM, we have some urgent questions.

When
working with a TPM + Pin code, if you're wrong 33 times in the pin code of the TPM is locked and I have to do recovery with key password long, errors are cumulative, which is problematic for us , because most of the users on the ground and we can not give
them a password recovery , password recovery not transferable for users.

1. Do you know of locking the TPM 33 times, and whether it can be released or otherwise reset it without
user intervention. (Is it related to the manufacturer?)

2. The second solution came in organizing this work only in a pin code, the question is how it is secure, and where the keys are kept?
(We can not work with a USB flash disk) Thank you very much. Hezi.

Read other answers