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Insert a USB device to this computer, It is going to restart and restart and restart

Q: Insert a USB device to this computer, It is going to restart and restart and restart

Hello everyone,

Insert any USB device to this computer, Computer keeps restarting and it wont stop doing that until I remove the usb device. I tried with all the usb ports on this computer and problem is the same. Even by hooking up a usb keyboard or mouse, computer wont get to the login screen. it keeps on restarting. It wont even go into 'safe mode'.
Anyone have any clue whats going on and the solution to fix it?

My appreciations in advance!.

Preferred Solution: Insert a USB device to this computer, It is going to restart and restart and restart

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Insert a USB device to this computer, It is going to restart and restart and restart

scroll down to 400, might help.


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I have to update my Vaio Update software (version 3) to version 4. The instructions on the Sony website say:

1. Download the file to a temporary or download directory (Please note this directory for reference later).
2. Uninstall the existing VAIO Update and restart the unit.
3. After the unit has restarted, please go to the directory where the file was downloaded and double-click EP0000162589.exe.
4. Follow the instructions displayed in the installation wizard.
5. After installation is completed, please restart the computer.

All is clear to me, except that I don't know whether "unit" is another word for "computer", or something different altogether...? If they mean the same thing, then the same word should be used. Anyway, I don't know whether I have to reboot my computer after removing Vaio Update 3 or whether I can install version 4 directly after removing version 3. Sorry if this sounds silly.

A:Solved: Restart the unit=restart the computer? Didn't understand Vaio Update instruct

ok download the file to for example my docs next uninstall version3 and restart your comp next get the file from my docs double click the exe follow the wizard instructions when finished restart again hope this helps

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i have had this problem for days now and im now out of ideas. I just recently upgraded to windows 7, which was working perfectly fine. On one ocassion though i connected my laptop to my LCD tv to watch a movie, via media center(a bit stupid i know) .Having done that the my computer just frooze(or was workin very slowly) causing me to force a restart. From that time onwards it was no longer working normally (could not change background, loading time slower etc), therefore i decided to reload windows 7.

I load my windows 7 cd which did the intial part of the installation normally. It had to restart of which it did. then arose the problem.

After showing the "windows starting" page it shows the mouse pointer(which you can move around) it then flashes and shows the mouse pointer again in the middle of the screen, afterwards it then restarts.

This has been happin with all the windows cd i have, that have a boot from the cd feature(windows vista, windows 7 recovery etc). my ubuntu cd works however...so i dont think its a hardware problem, but could be.(dont know anymore)

Please do help, i have no idea whats wrong....i just want my system to run normally again

A:Computer restart every time i insert an installation disc

If your Ubuntu CD works you might try using the Partition Editor on that to clear your HD, then use your Windows CD to install that? Just an idea...

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i have had this problem for days now and im now out of ideas. I just recently upgraded to windows 7, which was working perfectly fine. On one ocassion though i connected my laptop to my LCD tv to watch a movie, via media center(a bit stupid i know) .Having done that the my computer just frooze(or was workin very slowly) causing me to force a restart. From that time onwards it was no longer working normally (could not change background, loading time slower etc), therefore i decided to reload windows 7.

I load my windows 7 cd which did the intial part of the installation normally. It had to restart of which it did. then arose the problem.

After showing the "windows starting" page it shows the mouse pointer(which you can move around) it then flashes and shows the mouse pointer again in the middle of the screen, afterwards it then restarts.

This has been happin with all the windows cd i have, that have a boot from the cd feature(windows vista, windows 7 recovery etc). my ubuntu cd works however...so i dont think its a hardware problem, but could be.(dont know anymore)

Please do help, i have no idea whats wrong....i just want my system to run normally again

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When I try to restart the computer from the start menu it shuts off. It takes about an hour or two before you get the HP logo and then windows starts. It has been doing this for a few months now. Other than this it goes to the internet and does everything
else just fine. At this time I do not have 800 dollars to purchase a new computer. What is the problem. In BIOS there is section that says "BIOS days start, from Sunday to Saturday, with hours and minutes.
What should the parameters for this section be? I have a HP OMNI 120-1120t Intel (Leon) IC NA PC, BIOS LEO_707.rom V7.07, that is running WIN7 PRO 64-Bit Service Pack 1.
How can I stop this from happening?
There are no threads relating to this issue.

Tony A. Smith,III.

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Already have a big discussion here with all info needed, we did not find a solution.


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This just happened recently but my pc been restarting decom process stopping and even more recently plug and play i have just cleared a bunch of PUP from my pc using malwarebytes, hitmanPro,JRT,and adwarecleaner

Hijackthis log: Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:49:19 AM, on 1/11/2014
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe
C:\Program Files (x86)\NETGEAR\WNA3100\WNA3100.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\... Read more

A:DCOM process server failure restart and plug and play restart

Here is the Ark.txt and the specs

:GMER 2.1.19163 - http://www.gmer.net
Rootkit scan 2014-01-11 07:02:21
Windows 6.1.7600 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-4 ST1000DM003-9YN162 rev.CC4C 931.51GB
Running: ctobjibr.exe; Driver: C:\Users\KITSUN~1\AppData\Local\Temp\pxtyipow.sys
---- Kernel code sections - GMER 2.1 ----

.text C:\Windows\system32\DRIVERS\USBPORT.SYS!DllUnload fffff880045bdc34 12 bytes {MOV RAX, 0xfffffa800e41a2a0; JMP RAX}

---- User code sections - GMER 2.1 ----

.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\ole32.dll!CoGetClassObject 000007fefe7a7728 14 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\ole32.dll!CoCreateInstance 000007fefe7b87a0 9 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\ole32.dll!CoCreateInstance + 11 000007fefe7b87ab 3 bytes [00, 00, 00]
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\wininet.dll!HttpSendRequestW 000007fefe382f84 14 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\wininet.dll!HttpSendRequestA 000007fefe3f7210 14 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\WS2_32.dll!GetAddrInfoW + 1 000007fefece3101 13 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\system32\svchost.exe[800] C:\Windows\system32\WS2_32.dll!GetAddrInfoExW + 1 000007fefecece71 13 bytes {JMP QWORD [RIP+0x0]}
.text C:\Windows\sys... Read more

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I've got a problem. This laptop starts over after reboot, within 2 minutes. Gets the error: Windows has encountered a critical problem and will restart in one minute.

MS Security Essentials thinks it has SIREFIR. But wont clean. I cant get MALWAREBYTES to run.

Would hate to reinstall... Attached is FRST log.

What's my next step?

Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) Version: 25-07-2012 01
Ran by SYSTEM at 25-07-2012 11:22:11
Running from F:\
Windows 7 Enterprise (X86) OS Language: English(US)
The current controlset is ControlSet003

========================== Registry (Whitelisted) =============

HKLM\...\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [30040 2009-02-26] (Microsoft Corporation)
HKLM\...\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe [141848 2009-09-23] (Intel Corporation)
HKLM\...\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe [173592 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Persistence] C:\Windows\system32\igfxpers.exe [150552 2009-09-23] (Intel Corporation)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [843712 2012-01-02] (Adobe Systems Incorporated)
HKLM\...\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device... Read more

A:Restart loop: Windows has encountered a critical problem and will restart in one minute

Please do the following:Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt start
HKLM\...\Run: [] [x]
C:\Users\Project 9\AppData\Local\{afa9be9c-6e25-844d-0d21-e6f80b2448ce}
endNOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating systemNow please enter System Recovery Options then select Command PromptRun FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.While you are still booted into System Recovery Options run FRST.

Type the following in the edit box after "Search:" so it looks like this:

Search: services.exe
Click Search button and post the log it makes to your reply.Reboot Normally.

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I just rebuilt my game pc and ever since I installed windows 7 64bit anytime I hit restart it says windows is shutting down, the screen goes black and stays black. I have to press the power button to force a shut down and then restart it. BUT, if I shut down windows with the shut down button the pc powers off normally and hitting the power button makes it boot just fine. So everything works perfect, except when I try to use the restart button on windows it hangs after it says shutting down windows.

I have every update available from windows update installed already, disc has service pack 1 on it already.

I am running windows 7 64 bit pro installed. (I did a clean install, no upgrades)

My hardware in it is...... (everything has the current drivers installed)

Gigabyte z170xp-sli motherboard that has the current bios installed.

Intel core i7 6700k 4.0ghz cpu.

Crucial mx300 SSD hard drive.

Evga gtx 1070 video card.

Sound blaster z sound card.

16gb corsair ddr4 ram.

Corsair 650 watt PSU.

27 inch samsung monitor connected via hdmi.

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HI, I normally connect to client VPN to access their systems. To connect to VPN, IKE and Authip IPsec keying modules should enabled. I made it automatic from services, and after restart the computer, it changed to disabled. So i thought IKE service
will enable if i try to connect to VPN which also not worked. I have to enable it manually. Is there something that anyone can help? Any help will help here.

Thanks All.

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Hi All,

I have read many, many other threads that address infinite reboot loops, but none of the solutions have resolved my issue. I am hoping the community might be able to help me identify this problem.

I have just recently replaced my CPU and MB with the items listed below. After installing hardware, I ran KillDisk on the HDD, which will zero out the entire drive. The computer boots normally and will load into windows installation without issue. However, once Windows reboots to start windows for the first time, it is unable to do so. The load windows logo screen will load, and approximately right before Windows would normally load my screen goes black, the system turns off, sits off for about 1-2 seconds, and then turns itself back on and repeats this boot process. It turns off and restarts at the same time every time.

Steps I have done so far in an attempt to resolve the issue but failed with no change in the rebooting behavior:

1) removed all non-essential hardware (CPU, 1 stick of RAM, DVD drive, and Video card were the only things left), and tried reinstalling windows.

2) Swapping out one of the 2 RAM sticks I have to make sure it wasn't defective.

3) Trying to install Windows on a new harddrive to rule out that the HDD was defective.

4) trying to boot from the CD (After the initial install had partially finished) to see if HDD was related in anyway.

5) Installed a very simple DVI video card to see if ATI card may be the cause.

6) Resetting CMOS and rein... Read more

A:One initial Install Restart, Windows gets stuck in a restart loop

Sorry you are having these problems. You have already done the most logical things. If it's not the memory, or the video card, or the hard drive, and the only things you have changed are the cpu and mobo, then you might wonder if there is a problem with one of the two. You could always boot a live CD of Ubuntu to see how your computer responds. Or XP installation sounds like a great idea for a test.

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Hello everyone.

i have a strange problem

when i restart my computer i takes too much time for windows to finish loading.

but then if i turn off my computer and immediatly turn it on again it start very quickly.

how should i fix it?

A:windows 8.1 long restart but fast restart when turning on

Is Fast Boot in the Power Options of the Control Panel turned on or off?
Laptop or Desktop?

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While I was away I let vidoe play on my monitors and when I came back My PC restarted and my usb key board and mouse did not work. Luckly I have a PS/2 key board connected to my PC for such an emergency. Then from their I shut down the PC but I did a restart and during the shut down phase It gave me a BSOD.
The restart reinitialized both my keyboard and mouse. And when my PC started back up after proper shut down and I let it set for a while it gave me this.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000006
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

This is my first post I hope I followed the proper procedure.

According to the Blue Screen of Death (BSOD) ... Read more

A:Keyborad and Mouse did fuction after restart BSOD during next Restart

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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Hey everyone...Having some trouble restarting my laptop. I go to restart it and it shuts down to restart and just stays at a black screen so i have to shut down and restart with the power button. Any ideas on how i could go about fixing this? I really don't want to re-install windows. I'm running windows 7 home edition 64bit on a compaq presario cq50 229-wm....Also i don't have a install disc cause i have a recovery drive in it....Thanks!

A:Failure to restart when i restart my compaq cq50 laptop

Hello and welcome gr8 try following this Startup Repair

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I don`t know all of a sudden my why my pc when I insert a cd in the cd rom my pc restart immediately, 1) I already enter in the bios and reboot from cd, 2) also changed the cdrom,and remain with the same problem.so I have a big problem because i need to format my pc and it is not possible. please help me. I will very appreciate.


jeffrey from Malta.

A:when I insert a cd in the cd rom my pc restart.

go into your device manager and look for any yellow flags next to your devices.

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Good morning all,

Last night I was tooling around on The Elder Scrolls Online when my computer suddenly turned itself off and back on. Shrugged it off, got back in, tried to log back into the game, and shut down again. Updated vid drivers, ran registry cleaner, repaired game launcher and launched again. At launch, the comp crashed and reset again. Two more times as I tried running as admin to isolate the problem. Finally gave up on the game (figured it was due to the update) and swapped over to a different game. Upon launch of that game, the computer reset again. However this time it wouldn't even let me log into windows. Either after the password screen, or before it even gets there (but always during Windows startup) it resets.

Ran in safe mode + networking. No problems. Tried watching some you-tube videos on some repair options...computer reset again. Ran memtest86 on 4 passes. No errors. Woke up, got back on, same issues. Tried to watch videos in safe mode....and at random time it resets computer again. No other actions have been able to replicate the shut down.

The first shutdown produced an error when i restarted stating that d3dx9_42.dll was missing. I clicked OK on the screen, and it reset again.

A:Restart at windows startup after first restart during gaming

Welcome to SevenForums,

If you can still log onto windows desktop, you can try reinstall the Microsoft DirectX End-Users Runtimes(June 2010) full package from HERE

Seeing you have a custom build i assume you've got the Windows 7 DVD which can help you doing a System Repair directly from the DVD or accessing to the System Repair options at boot..

You can first do the basis, and here find some related Tutorials that might help you solving your star-up problem aswell:

System Recovery Options - How to Boot to the System Recovery Options in Windows 7

SFC /SCANNOW Command - System File Checker

Startup Repair - How to Run a Startup Repair in Windows 7

Disk Check - How to Run Disk Check in Windows 7

Also looking at your Specs, you're not overclocking that core i7 3770S on that z77 Sabertooth?

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I recently updated a Dell Alienware Aurora-R3, i7 2600.

with a new Seagate 500GB Barracuda SSD SATA III 6Gb/s Internal SSD Drive (STGS500401), along with a new copy of Windows 10 Home 64-bit.

Ever since the update I can not reboot or restart the computer using the restart button. I must always use the shut down button to restart the system.

Any ideas please,


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So, I've been trying out Windows 7, and I've been pleasantly surprised for the most part. However, I've been getting several BSODs, including some 0x124 ones that I didn't have on this same computer using XP. The only new hardware I've installed is a hard drive. Anyways, the non-0x124 ones happen seemingly randomly, and they force the computer to reboot even though I have automatically reboot on error disabled in the system options, so I'm not sure what they are.

The 0x124 stop has only happened twice, but the other ones are more frequent. I'm looking over this thread for help with the 0x124 stops, but I would really appreciate some help with the others! Here are the only two dumps in my minidump folder, which I'm guessing are the 0x124 ones, but I'll post them anyway.

A:BSOD, forces restart but have auto restart off

Yes, it contains 1 STOP 0x124 error message. The only possible issue that I could see is with hamachi.sys dated Feb of 2009 and amdxdata.sys dated May of 2009. Beyond that you're stuck with the advice in the STOP 0x124 thread.

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i keep encounter this auto restart error therefore i decided to uncheck the automatic restart checkbox in system properties to get a BSOD so that i know what happen, but even if i uncheck it, my cpu still auto restart without generating a BSOD

i also checked my windows folder but there are no \Windows\Minidump in it

A:Auto restart even if uncheck automatic restart

Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump

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Hey guys,
im posting on behalf of my brother who gets frustrated and just wants to give up

Basically what was happening was during game play his PC would randomly shut off. It got worse as time progressed,more fequent restarts and then not even being able to power the system up.

Now he has been getting a message after the post screen saying:
Windows did not start up please choose from a start up option (somethingto that extent) then you can choose from safe mode or regular start up.

The problem here is that you cant select anything,no keyboard response and then windows automatically tries to load (windows load screen) and then a BSOD appears very briefly and the system restarts.

Originally I thought his problem was cooling,with the random restarts. But then it started restarting after about a minute that the PC was on. So I thought a dieing PSU. But the windows restarting has got me thinking a bad hard drive or something as an extra bonus to bad power/cooling.

This was a PC purchased from Ibuypower about 3 years ago. I hate that company with a passion.

A:Random restart/Restart after trying to load windows

Hey I appologize for posting this under the wrong thread. Didnt relize what thread I was under when I posted.

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Hello I Have a windows server 2003 machine with Clamwin anti virus and windows defender running.i tried to download a crack for a typing tutor trial version i had found.when running the crack window defender identified a problem and told me i should restart my machine (which i did)after the restart i noticed that my task bar kept disappearing and then reappearing and that My Computer would close shorty after i opened it.so i first ran windows defender again and from memory i don't believe it found anything so i ran clamwin anti virus which found several so called viruses/Trojans which weren't there previously (i have my anti virus run every night).This scan identified 7-9 different problems mostly various Trojans either in c:/Program Files/ like antiviirus.exe was and 3 others that i can't recall but required me to delete them using the command prompt.This brings me to my next problem. This rogue application found away to lock me out of task manager.After finding an online tutorial i was able to get it back running and then therefore use cmd prompt to remove the remaining files that my antivirus had detected. e.g. del /A filename.exethe others being in C:\documents and settings\administrator\Local Settings\Temporary Internet FilesNow my virus scanner and windows defender detect nothing but i still have the problem of explorer.exe being closed and then restarted constantly about every 10 seaconds or so.this is the last remaining problem to solve from this r... Read more

A:Explorer.exe Restart/close/restart Loop

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new HijackThis log, along with a description of any problems you are experiencing. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them.Thank you for your patience.

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Blue screen device/driver causes computer to restart please help....Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:06:21 PM, on 9/1/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\windows\System32\smss.exeC:\windows\system32\winlogon.exeC:\windows\system32\services.exeC:\windows\system32\lsass.exeC:\windows\system32\Ati2evxx.exeC:\windows\system32\svchost.exeC:\windows\System32\svchost.exeC:\windows\system32\Ati2evxx.exeC:\windows\Explorer.EXEC:\windows\system32\spoolsv.exeC:\Program Files\ltmoh\Ltmoh.exeC:\windows\AGRSMMSG.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\McAfee.com\Agent\mcagent.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\windows\RTHDCPL.EXEC:\Program Files\AIM6\aim6.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\windows\system32\ctfmon.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exeC:\Program Files\McAfee\SiteAdvisor\McSACore.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\PR... Read more

A:Blue screen device/driver causes computer to restart

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool.??No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I've been directed here by Reid (from the HijackThis Help section.
"Hi debell,

These errors appear to be software related. My suggestion is for you to post in the Windows XP section of the forum, giving them all the detail and explanations you've given me, and let the experts there give you a hand with this."

Here are the 'event' logs. Plus some event that might shed some light on the problem.
A little while ago i had to power off. Upon restarting (after more than 2 hours) the display would 'disappear' while still in the boot-up process. I shut down with the 'power' button on the PC & restarted in Safe mode. That worked. But again a 're-start' from there would go through the whole process but before the 'windows is starting' screen the display disappeared. In fact the monitor seemed to be dis-connected from the source - it has power-supply and 'indicator showed interface with comp - then abruptly the connection itself was gone. Finally after few more tries with the same results, i Chose 'Enable VGA mode' from the startup options screen (where Safe Mode etc are offered as options) That worked. I saw your mail & replying accordingly.
Thanks very much.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 6/18/2006
Time: 11:33:21 PM
Computer: USER
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arg... Read more

A:crash, restart, fail, restart, fail..safe mode, restart, fail..

I don't think those a really errors, only warnings. Windows is just telling you about all the things that can't be started in safe-mode. I'm 50% sure that if you boot into safe-mode on any computer you'll see a whole bunch of those warnings in the event viewer.

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Recently, i have found that my computer restarts when i insert a CD-R into my TDK 52 speed burner. This just recently came about, and I don't know how to fix it! I need some music CD's!

A:Insert CD-R, Instant Restart!

What is ON those CD-Rs? Are they bootable CDs? Maybe you can switch off the 'autorun' function?

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 Several times a day I get a notification in the Action Center: Restart required Your computer needs to be restarted in order to finish setting up device Synaptics SMBus Driver, or Synaptics Pointing Device. No amount of restarts satisfies the gremlin responsible. How can I stop this? I have the touchpad disabled and use a USB mouse or the TrackPoint. Thinkpad Carbon X1 5th generation with Windows 10 Professioinal.

Restart required action center.png ?231 KB

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Hi, I have just built a new computer (about 3 months ago now).

It has been working fine since then, however about a month ago I had a BSOD and it restarted on its own and works again.

I had another two days ago now as well.

The unusual thing is after it restarts I get a white error message saying "Please insert the boot drive or restart the system", and after restarting, it works perfectly again.

I am unsure what would be the cause of this, and believe that my mem, hdd's and gfx card are all working fine following a memtest.

Drivers are up to date, checked again yesterday.

My system specs are:

Windows 7 Professional 64 Bit
P8z68-V Pro Asus Mobo
Quad Core i7
GTX580 Matrix Graphics Card
WD 1tb HDD
16gb (4x4x4x4) Ram - 2133mhz (G Skill Rip-Saw)

This is the only OS ever installed on this system.

Although it appears to be a system for OCing, I have not done any of this, and do not believe it to be an issue with power supply/Voltage.

I have tried unsuccessfully to replicate the BSOD situation.

Please see attached .dmp file compressed .rar.

Many thanks and hopefully someone will be able to shed some light on this.
(PS: I am on my computer right now and it is working so I am unsure what could be the issue).

A:BSOD - Please Insert Boot Drive or Restart the System

This was related to an I/O (input/output) error. Please run a chkdsk to verify the HD's condition


Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

Do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.

It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

See "CHKDSK LogFile" below in order to check the results of the test.

B- Elevated Command Prompt:

Go to Start and type in "cmd.exe" (without the quotes)

At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"


Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter

Expand the Windows logs heading, then select the Application log file entry.

Double click on the Source column header.

Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).

Copy/paste the results into your next post.

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Hi. Whenever I'm asked if I wish to shut down and reboot now (after, say, uninstalling a program), I say 'yes'. More often than not, however, my restart only gets as far as the 'enter BIOS' screen (is that the POST screen?). To proceed, I have to press the reset button next to my main 'On' button.

Can anyone suggest why this is? Mine's is a new self-build which I'm very proud of bar this wee glitch...

My thanks in advance of any guidance offered.

A:"Restart computer now?" - fails to restart

This post is about a similar problem:
System hangs on soft start. Cold boot works fine - Prebuilt - Systems

A BIOS update fixed the booting but it was not without hassles. You might check if there's a BIOS update for your motherboard. Also see if there's a way to go back to how it is currently if the update fails. There's always some risk with these firmware updates.

Edit: But I'm a software guy. Hang on and see if you get better answers from some of the hardware gurus here.

Edit2: as a work-around, when you don't need to use the installed program right away, click to decline the reboot. Most of the time it's rebooting to let go of files used during the install and will just delete them prior to log on. Some programs actually need the reboot to work. But if a warm boot consistently works from the Start Menu you may save the risk of a BIOS update. Unless it's another issue. But I suspect it's a BIOS glitch.

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We have 7 computers on a local network 3 of them have local printers 2 and are brand new Vista equiped. we shared the local printers on the vista machines but they are unaccessable from one vista to the other... it works from an XP to a Vista, but not from a Vista to a Vista.... go figure.... When we try to add the printers, the error message that we get is: "windows cannot connect to the printer. the local print spooler service is not running. please restart the spooler or restart the machine."
I would appreciate any help...
Thank you

A:windows cannot connect to the printer the local print spooler service is not running please restart the spooler or restart the m

I ran into this exact same issue today.
The way we fixed it was by checking the Properties on the Print Spooler service under services.msc.
Go to the Log On Tab and make sure that the 'Local System account' option is selected along with the 'Allow service to interact with desktop' box.
Then set the Print spooler service to auto and start it.  After that you should have no problem installing your printer (s). 

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Computer fais to complete shutdown restart cycle after specifying restart computer following software installation or simply hitting restart button.
Software is w7 sp1 64bits
computer is dell studio xps 8100.
Problem occurs almost every time, works ok once in a while.
PC performs shutdown and then screen goes into power saving mode.
In order to restart pc I have to hold the power on button for 5 seconds in order for the hard disk to stop etc... Then using the power on button restarts the pc normally.

A:Failure to restart after using restart button.

Do you have Windows 7's Service Pack 1 installed?

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I have a Dell XPS M1730 Laptop with Windows 7 Ultimate x32. I recently had a few nasty viruses that I hopefully removed completely. The problem I am facing now may not be related to the viruses but I do not know for sure.

Whenever I select the Restart option from the Start menu the computer goes through it's normal shut down procedure but instead of restarting when it should, it shuts down abruptly. The Shutdown option works correctly and at the very end of the process, the laptop turns off quietly. However, when I select the Restart option, at the very end of the shutdown process when it should restart, it shuts off and you can hear the hard drive turn off. At least I think its the hard drive, but there is a noise at that time. The sound reminds me of the noise it makes after the power is cut off to a computer.

Now this also takes place whenever there is any restart being applied. Windows restarting after installing updates, installed drivers needing a restart, anti-virus programs needing to restart to remove viruses, etc...

Laptop Specs:
Intel Dual Core T9300 @ 2.5GHz
Windows 7 Ultimate x32 SP1
GeForce 8700M GT

I have tried to run the sfc /scannow and no problems are listed when it's finished. I followed the instructions listed at this website = Use the System File Checker tool to repair missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista

A:System Restart Will Not Restart At All - It Just Shuts Down

This won't fix your problem, but what happens when you do a shut down by using the Shut Down option on the Start menu?

Have you tried doing an sfc /scanner? Basically it scans all the files and sees whether they are broken or not functioning properly. If you have, say, a theme for Windows Explorer (ex. the navagation buttons) or if you have modified your system files, then it will be removed. If you want to keep them, back up the files before doing the scan.

Anyways, instructions are below:
SFC /SCANNOW Command - System File Checker

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hi all,

I was reinstalling windows xp home and it stayed in the same position for like an hour,
so I had no choice but to either restart or turnoff. I did this and now I can even
boot past the logo screen.
I have tried inserting XP home disk but it does not have any previous version
installed and only has the option to format the drive. GRR
I tried safe mode, vga, last known config but all dont work .
It seems that Windows/system32/config/system.log is the file (also get blue screen of
death after trying recovery console, but hard drive is still in tact.
Fortunately I have backed up most of my system. I would still like to get it back though.
I havent got any servie packs so I cant turn of 'disable automatic restart..'
I can obtain a professional xp disk as my xp home is only an 'upgrade' verison (whats
the difference?), will this help?

I also cant use recovery console as every time I select '1' it just restarts and
I cant use the cmd prompt after it.

I have checked my cables and inside computer, all seems intact.
Reset bios as well

Please help anyone, I have run out of ideas.
Many advance thanks,


A:Restart, restart before logo - i have tried everything to my knowledge, plz help

Make: Time Computers
O/S: Windows XP Home Edition, No service pack
AMD Athlon 2800+ , 3Gig DDR Ram, 128mb (AGP),
Simple Details : My computer keeps restarting just before the XP logo.


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I see my problem has been addressed here already, where both ScanDisk and Defrag start over and over because something is writing to Windows. I followed KeithKman's instructions (29-Oct_2003) and would sure appreciate input on my hijack list. I am running Windows ME. Addition info-- last week I ran the factory recovery disk--twice!-- to try to resolve this problem. Clearly unsucessfully.

Logfile of HijackThis v1.97.7
Scan saved at 9:47:23 AM, on 8/15/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

A:Help! ScanDisk restart restart restart

Hi and welcome. Run them in safe mode.

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I have a custom built computer running windows 10 designed for PC gaming.  Lately I have been having all kinds of issues with start up.  Upon start up, my computer will perform normally, getting me as far as my desk top.  Shortly thereafter, my computer with give me the blue message stating an error has occurred and the computer must restart.  On that screen it states it has to collect some data before restarting, but the screen appears and disappears so quickly I can't be sure if it is actually collecting data or just failing and restarting.  Upon the second start up, I will get my MSI start up screen, and then will get a black screen with text stating to "insert boot media".  As far as I can tell, my boot order is correct, prioritizing first from the hard disk, and it boots up correctly to the desktop the first time, so I'm not sure what kind of problem I'm looking at.  I have to repeat this process for about 20 minutes before my PC will stop restarting, staying on the desktop.  At that point, it will function properly with no issues. I'm worried its total hard drive failure and I'm not sure what the solution for that would be.  Any help would be greatly appreciated, and I can list more specific specs as needed as well.

A:Errors leading to restart and "insert boot media" issues

Sounds like 2 different problems - although they might be the same thing.Let's try looking at these 2 sets of reports:1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/When done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/2)  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.htmlWhile waiting f... Read more

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I have a computer in the lounge which doesn't have an internet connection so the specs on my profile do NOT match the computer in question.

Basically, the computer has an AMD 6 Core processor, 8GB of DDR3 memory a single harddrive and a dvd drive, if I go into the bios and then choose save and exit on normal computer it saves and restarts but this one saves and powers down and then does nothing which pretty much rules out the operating system being the problem.

If I turn the computer off and then tell it to restart it will turn off but it doesn't start back up...

What could be the problem and how can I test/check the system to see whats the matter?

Any ideas would be much appreciated
- Ryan

A:Restart doesn't actually restart nor does "Save and Exit" when in BIOS

Is there a bios update available?

Have you tried updating it?

Any other problems with the system at all?

Questions on the above questions I asked you? Please ask

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Hi everybody! Already saw similar topic from aug 2017 - but still unsolved.So - to refresh the theme... All the time have 2 notification in notification menu that restart required in order to finish setting up device:1.) Synaptics pointing device.2.) Synaptics SMBus driver.(please see photo enclosed) Multiple restarts dosnt helps.Device manager shows that all drivers - latest version.Device itself working good.  What is the reason of notifications?  

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assalamuaalaikom and good morning my friends....plese help me,acer aspire sw5-012 "no bootable device,please restart system"how to solve

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i turned on my laptop like normal today and a no bootable devixe-please restart screen came up and when i restart all it does it show the same screen again

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Hi, I have a toshiba and I basically a Media fail and the following message "No bootable device - please restart system. I have not used the lapto for a while and it seemed really slow and sluggish and froze. So, I turned if off and now I do not know how to restart the system. I guess it will have to be to factory setting. Help please. I have tried to press F12 but I do not have an option system reboot.. Thank you

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I'm having a slight problem here, Windows 7 Ultimate. I'm set up with two monitors, the second with HDMI, but I have default sound as the speaker/headphone outputs on my motherboard.

For some reason everytime I restart my computer it defaults to HDMI for audio and I need to switch it back, kinda annoying. The HDMI audio is at the top of the sound list if that's relevant.

A:Default Sound Device changes on restart

That is the way Windows works. If there is an HDMI cable plugged in to the PC, it will automatically set the default audio playback device as HDMI. In these cases you must manually change the playback device to "Speakers", as you have found out.

This works the same way in Windows 8. As more and more HDMI monitors are becoming available Microsoft needs to change the way it manages the sound playback. But, until they do you will have to continue to manually set it.

If you can use DVI or VGA for the second monitor, instead of HDMI, that would solve your problem.

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After the latest windows 10 update my laptop went crazy. First my Audio Surround Sound stopped working properly. Then I removed realtek he audio and tried reinstalling a new driver from realtek but that brought me to this. Any suggestions that I can perform myself or am I going to have to take to someone to get it working again. Toshiba Satellite c55 came with windows 8 but updated to 10 about 2 years ago.

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I have 2 internal hard drives in my notebook.
Disk1 is my library (documents, etc.) with no boot files.
The boot is in Disk2 with my operating systems.
Sometimes when I leave my computer open for video editing, etc., when I open it, I see that it has restarted, and waiting with flashing _ on the black screen.
When I check the BIOS, I see that the hard disk device order has changed from Disk2 to Disk1.
How could this happen and why?
Is there any way for me to learn why the computer has restarted itself?

A:Hard Device Change at Restart

My first step would be to check for bios updates for your notebook. Not something I would normally suggest messing with, but if there is a specific fix for the problem it would probably be worth the effort.

There do appear to be quite a few bios updates for that model.
ASUSTeK Computer Inc. - ASUS - ASUS G72Gx
Unfortunately change notes are not indicated on the downloads page.

...have you ever flashed a bios before?

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I have a dell inspiron duo netbook which does not have a disc drive (only USB ports) - It had Windows 7 loaded on it - when I went to switch it on the above message played. I have pressed F2 and ran a diagnostic check and everything is ok. How do I sort this out or restart [COLOR=green! important][COLOR=green! important]the [COLOR=green! important]system[/COLOR][/COLOR][/COLOR] as any key i press just repeats the same message on the screen. . Thanks!

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toshiba satellite C855-S5367
Windows 8

my laptop was running a bit slow so I decided to just do a factory reset and delete everything off it. The process took a few hours and once it finished I could no longer get past the error message No Bootable Device-- Please Restart System. I have tried to troubleshoot it online but havent had any luck. Any help would be appreciated.

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I have a dell inspiron duo netbook - i switched it on and the above message plays. I have pressed F2 and ran a diagnostic check and everything is ok. How do I sort this out or restart the system as any key i press just repeats the same message on the screen. Thanks!

A:No Boot Device - please restart system

This would get better response in the Hardware Forum than in the Tech Related News Forum. You can click Report and ask a moderator to move it for you.

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im having a few issues just lately and hope somebody out there can help me?

one problem is that i click an icon to open something.. Yahoo Messenger ..Google etc ..and the hourglass spins and then stops ..but the program hasn't opened. my other problem is that when i try to restart either via the Task Manager or Start>>Turn Off Computer>> Restart .. it just hangs. i have had a problem with 'lagging' too. i have recently installed AVG9 and am still in the FREE 30 day trial period. using Windows XP Google Chrome browser.

any ideas?

i have run HJT and will paste the log since i notice thats one of the suggestions a lot of people ask for.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 01:30:39, on 22/07/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal

Running processes:
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgfws9.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOW... Read more

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