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Thoughts on the X-Series Thinkpad X270 and the X280

Q: Thoughts on the X-Series Thinkpad X270 and the X280

Hello all, Long time thinkpad user from the W700 time haha. Just wanted to drop a line after recently getting a thinkpad x270 instead of the x280. I got a little worried with the design philosophy of the thinkpad x270 --> x280 lineage. I got the x270 because of the bigger removable battery capacity along with the ethernet port among other ports. I welcome the usb-c port in the x270 and glad to see more of that in the x280. But the fact that the x280 does not have an ethernet port along with a non-removable battery with the option to add the huge super cylindrical battery was a deal breaker for me and I see that the x280 was a step backwards in terms of a design / functionality standpoint from the x270. I am just getting a little bit worried about the design team and their vision for what the x2## series have in the future. The x280 seems to be just a cheaper version of the x1 carbon. I have the x1 carbon btw lol. Got a few thinkpads... and I like the design for the x1 carbon and i think that to remain as it is...for the thinkpad x1 carbon. I dont want that spilling over into the x2## series. That is supposed to be a pure work horse mobile productivity device. Anyway what do you guys all think about the direction which the x280 is taking from the x270 which I thought (referencing to the x270) was a pure great work horse laptop with an AMAZING battery life which is absolutely CRITICAL to the x200 line of thinkpad and really disappointed to see that dropped with the x280. Worried about the future of this line. Sorry if this was just unorganized thoughts but I like thinkpads and just wanted to express thoughts so as to maybe there are people that see it and agree...or disagree haha. What are all your thoughts??

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RELEVANCY SCORE 200
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RELEVANCY SCORE 66.4

Hello, We have a problem with 2 laptops (ThinkPad X270) that "freeze" on the LENOVO logo when using Lenovo Ultra Dock with monitor Dell UZ2715H.Display Dell is plugged by Display port ports and one USB 3.0 (9 pin - used for display integrated webcam) connected to ThinkPad dock.When notebook turned ON with connected USB 3.0, computer freeze on LENOVO logo (To interrupt normal startup, press Enter) and work only when USB 3.0 disconected, or turned OFF and again Turned ON. Firmware on Dock is 2.33.000 Any suggestion? 

A:Lenovo ThinkPad Ultra (Pro) Dock + ThinkPad X270 (20K6) + Dell UZ2715H

I am just going to guess that computer is trying to boot via USB, so you might try changing the boot order in the BIOS so that Windows Boot Manager or the HD is first.  

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RELEVANCY SCORE 64.8

I am not sure if I'm posting this question in the right section. After signing up, I found it very difficult to work out where to post! Anyway, I am thinking of buying either an Ideapad 720s (13", core i7 8th Gen, 8GB Ram, 256 GB SSD) or a Thinkpad x280 (12", core i7 8th Gen, 8GB Ram, 512 GB SSD), and I believe they both have Thunderbolt 3. So I was wondering if there are significant differences between them. Where I am, the Ideapad is around the $1,000 mark, while the Thinkpad is about $400 more expensive. Is the Thinkpad really that much better, and if so, how? Thank you. 

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RELEVANCY SCORE 64.8

Hello!I try to configure ThinkPad X280 with 16Gb RAM and cheapest processor  i5-8250U, but it is not allowed.Is it marketing or techical feature? Can I upgrade X280's RAM from 8 to 16 in future, if I buy cheapest version now?

A:ThinkPad X280: i5-8250U + 16Gb?

The X280 has RAM soldered to the main board so it can't be expanded or swapped out. If you need 16GB, buy the one with 16GB RAM.

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RELEVANCY SCORE 64.8

tl;dr Is the Thinkpad x280 flawless for Ubuntu 18.04? Hello. I recently acquired myself a X1 Yoga 3rd gen with the hopes that I would have a nice experience running Ubuntu. Unfortunately, from day one I encountered issues with it: X1 Carbon Gen 6 cannot enter deep sleep (S3 state aka Suspend-to-RAM) on Linuxhttps://forums.lenovo.com/t5/Linux-Discussion/X1-Carbon-Gen-6-cannot-enter-deep-sleep-S3-state-aka-S... Touchpad and trackpad work erratically after I close and open the laptop's lid (suspending and resuming). I need to reboot everytime.https://forums.lenovo.com/t5/Linux-Discussion/Thinkpad-X1-Carbon-Yoga-3rd-eratic-Mouse-and-Keyboard-... Others that I found about online after acquiring the machine:FYI - Linux May Not Support Thunderbolt Native Mode (seems to be solved)https://forums.lenovo.com/t5/Linux-Discussion/FYI-Linux-May-Not-Support-Thunderbolt-Native-Mode/m-p/... Linux throttling bug (T480s)https://www.reddit.com/r/thinkpad/comments/870u0a/t480s_linux_throttling_bug/ And from Linux's side, poor consideration for touchscreens. Sadly, I have no choice but to return this machine next week. I feel these are nice machines in theory, and I would be willing to give them one more try. I was considering the Thinkpad x280 and I want to run Ubuntu 18.04 again. I would like to ask if any of these issues persist, or any other issues I'm not aware of show up when running Ubuntu, or any other Linux distro.

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RELEVANCY SCORE 64.8

I just discovered an X280 on German eBay <https://www.ebay.de/itm/Lenovo-thinkpad-x280/263717884422?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p206...>, and I have to say the screen looks really glossy. Might this be a fake? How to tell for sure?   

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RELEVANCY SCORE 64.8

I would like to connect two 24in monitors to extend the display across the two screens.  The user manual states that if you connect a monitor to both the HDMI and USBC then USBC will have priority.  I could not find any explanation as to how two monitors can be connected to enable extended display.   I assume one option is to purchase a docking station but I am hoping there is a less expensive option. Any help would be much appreciated. 

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RELEVANCY SCORE 64.8

I have the new ThinkPad x280. I need to be able to connect using a SIM card. My model is 20KF 001LV.  I am trying to figure out if my laptop model supports the SIM option, if it has a nano-SIM card slot or not. There is no indication or way to see in the settings.

A:Thinkpad X280 - nano-SIM card

X280 have a dual nanoSIM and microSD card tray located at the back of the case (check HMM on page 82 for more information). In order to use WWAN Internet connection, you also need a proper WWAN modem installed on the motherboard. Check if Fibocom L830-EB or Fibocom L850-GL is listed in Device Manager.





------Please don't send me private support requests. If you believe, that I can answer your question, please create a topic and then send me the link.

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RELEVANCY SCORE 64

Hi everyone, I was setting up my brandnew X280 and after installing Windows 10 Pro I downloaded Lenovo System Update tool. It proposed a number of updates including a BIOS update and I let it do its job.Last I recall was the window about BIOS update where I hit enter (or ok).The noteboks was sitting in a docking station, battery fully charged. Next time I checked the progress the screen is black and the white power LED is slowly flashing (like being in standby). However I can't wake it up. It will just keep flashing.  As I can't take out the battery on a X280 what can I do? Pressing the power button for an extended period of time didn't do anything. Is there a hidden key stroke combination or do I have to wait a couple of days (weeks) until the battery has run out? I'm afraid the BIOS update failed and the system is bricked, even though I followed the instructions by the letter. Any suggestions are more than welcome! Thanks. Q.

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RELEVANCY SCORE 63.2

Hello,I bought new X280 which has proprietary connector called Ethernet Extension Adapter Gen 2. I bought it to leave other ports ready for other adapters, but I have found out, that there is another USB-C port very close next to this ethernet port and when I put ethernet adapter into laptop's proprietary port, there is no space to put second USB-C connector.My question is: If I cut the border of Ethernet Extension Adapter connector, will the USB-C work? Or is there any reason to not to do that?Many thanks.

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RELEVANCY SCORE 63.2

Hi there, when I undock my X280 from the Ultra dock (notebook closed but running) and open the lid the device will not respond to keyboard or trackpoint input.I need to close the lid again which triggers entering 'energy saving' mode.Then opening the lid again will resume everything to normal. I can reproduce this every time on two identical Docks. Funny thing is, my wifes identical X280 does not show this behaviour but works fine. Any idea what I could try to solve this small (but a bit annoying issue)?Thanks.Q.    

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RELEVANCY SCORE 63.2
A:ThinkPad X280 , SIM card tray is a wrong from Lenovo . what I can do?

I have Fibocom L850-GL Wwan

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RELEVANCY SCORE 63.2

Hi. I got my custom order X280 In July with all features for office purposes and use it just 15 times since then. The battery was never drain in shutdown mode in the first days of use. I remember that after one week being off the battery had the same percentage of charge at restart in the first month of use. Since then whenever I start it I check in Vantage if there are updates and I made the necessary updates every time, Windows updates, System updates, Bios etc. By about two weeks I noticed the battery is discharging between 6 and 8 percent overnight which is quite frustrating and annoying for a three month product. Something happened which consume the power overnight when is turned off. If they are Lenovo employees on the forum please advise me what to do. I would like to know is there is a warranty defect, something that can be fixed by the following updates or something that I can personally change in order everything come back to normal. PS. I have the USB ON disabled from Vantage Thank you.

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RELEVANCY SCORE 62.4

Hi,
 
I just bought the Thunderbolt 3 dock and remembered reading that you have to make some changes in BIOS for the usb hub to be detected in linux. So I entered BIOS and disabled thunderbolt security and enabled some other thunderbolt feature (the one below thunderbolt security, the tooltip tells you to enable this for linux support and older versions of windows 10).
 
After saving and rebooting all I see is a blank screen and the fans start going at full speed.
 
The computer does not boot into my OS and I am not able to enter BIOS again.
 
Any ideas how I can fix this?
 
Is there a way to factory reset the BIOS without entering it? Usual solution here is to remove the CMOS battery but I really don't want to open my brand new laptop unless I know my warranty is still valid.
 
Any help would be greatly appreciated.
 
Moderator note: post was moved to the E forum based on original incorrect model in subject.  Subject has been corrected and thread moved back to X.

A:ThinkPad X280: After BIOS update, notebook won't boot anymore

It is not very difficult to remove the CMOS/Coin Cell battery on that system, just remove the main battery, and then loosen 3 screws to open the large bottom cover (see page 73 of the ThinkPad E560 and E565 Hardware Maintenance Manual for details on removing the cover)    Once the cover is open, unplug the CMOS/Coin Cell battery (you don't actually have to remove the battery), wait a few minutes and then plug it back in (see page 81 of the HMM for details). Doing so will not effect your warranty, but don't force anything and keep track of the screws.  

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RELEVANCY SCORE 60.8

Hi, I am thinking to buy a thinkpad x270 with 3 yrs IWS because I am traveling a lot to China and Hong Kong.I am wondering how do I get the IWS when I place my order on line and if the IWS will be accepted in China and Hong Kong. Thanks.

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RELEVANCY SCORE 60

It seems that Lenovo has released today first infos of upcoming models including X270: http://www.anandtech.com/show/10940/lenovo-updates-the-thinkpad-lineup-new-models-welcome-changes I have been postponing laptop purchase because I want one with QHD or better resolution, thunderbolt3 and ability to charge with standard USB type-C charger. Now it seems that for some reason that I cannot understand Lenovo has still decided not to include QHD or QHD+ resolutions to quite many of the upcoming models, including X270, Yoga 370, Thinkpad 13 and T470. It is now already 4.5 years ago from the moment when Apple Released Macbook Pro retina with QHD equivalent resolution. In addition some of the articles claim that the new USB type-C port in X270 will NOT have thunderbolt3 availability. And it is like 5.5 years since Apple included thunderbolt. I really think we should start noise from this. If there will not be a serious portable workstation like X270 with QHD or better resolution and enough USB-slots (at least 3+1) and thunderbolt support I am seriously considering to switch away from Lenovo (e.g. Dell XPS 13). I know that some people prefer FullHD (e.g. for longer battery life) so there could be an option for both. I want QHD because 1. If you want to have two web browsers side by side without horizontal scroll bars you will need minimun QHD, 2. Because you can actually start to see details in pdf books without zooming 3. Because you can have large amou... Read more

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RELEVANCY SCORE 60

Hello ,
 
I just bought a lenovo Thinkpad X270 with a 256GB SSD M2 PCle-NVMe hard disk . they were supposed to upgrade it to 512GB SSD M2 PCle- NVMe but they didn't have time to do it before i had to pick it up.
 
So now what can i do ? 256GB is too small, can i install a second SSD disk on the lenovo X270 or should i change the original one to a bigger one ? But in this case how to do with the windows 10 which is pre install in it ?
 
thanks for your information.
 
regards,
 
lionel  
 
Moderator edit: Added detail to subject

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RELEVANCY SCORE 60

Hi I am hoping others have experienced the same issue.  I have a brand new x270 running windows 7 64bit. I have installed Sophos encryption which uses bitlocker. When I tried to encrypt the SSD a message popped up and said TPM was not available. I rebooted the system and checked the TPM version in the BIOS it was set to 2.0 so changed to 1.2, logged back into windows and the encryption completed successfully.  However the problem i now have is every time i boot up i am asked to to provide the retrieval codes to get back into Windows. I believe the issue is with the TPM chip holding the first attempt in its memory. How do I clear it though?? From within bitlocker management in control panel I can clear tpm but it asks for a password. I have never supplied one !!!!.  If i reboot the laptop and again check the settings in the BIOS there is an option to Clear TPM with the option "Enter" but when selected it appears not to do anything. Has anyone had this issue or know how to get around it please. At the monent I have had to suspend bitlocker until resolved. Thanks in advance   

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RELEVANCY SCORE 60

Hello , I just bought a lenovo Thinkpad X270 with a 256GB SSD M2 PCle-NVMe hard disk . they were supposed to upgrade it to 512GB SSD M2 PCle- NVMe but they didn't have time to do it before i had to pick it up. So now what can i do ? 256GB is too small, can i install a second SSD disk on the lenovo X270 or should i change the original one to a bigger one ? But in this case how to do with the windows 10 which is pre install in it ? thanks for your information. regards, lionel  

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RELEVANCY SCORE 60

Does the X270  laptop support 2 External Monitors?  HDMI and VGA?

A:X270 Laptop (ThinkPad)

Welcome to the CommunityYes. The quote from the laptop specification:"supports external digital monitor via HDMI or USB Type-C;supports three independent displays;"

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RELEVANCY SCORE 60

Dear forum members. I just  bought thinkpad x270. This laptop came with 256 gb m.2 SSD. I would like to upgrade it to 2 tb 2.5 sata SSD. I have bought a different ssd cable with proper connector for sata ssd. However simply replacing m.2 ssd with sata did not work. After turning the laptop on I am getting the message 2100 error initializing main sata ssd. Sorry, it is not exact error, I don't remember exactly, however something similar.  I would like to find, first of all, is it possible to install the 2.5 sata ssd to Thinkpad x270, if yes, do I need to change any BIOS settings?  Would anyone just let me know, how I can install the 2.5 sata ssd into this laptop and if it is all possible? Any info would be greatly appreciated!

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RELEVANCY SCORE 59.2

Just purhcased the Thinkpad X270 and really loves it! However I can't find the shortcut key to turn off LCD display. Some previous Thinkpad user suggestion like FN+F3 , FN+F7 didn't work in this laptop. I know there are some 3rd party EXE tools could turn the screen off however I don't want to rely on them because of security. Anyone know the magic key combo for X270? Thanks!

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RELEVANCY SCORE 59.2

My x270 will not start and has been giving me a tone code with a blank screen.  I tried using the Lenovo diagnostic app but it appears to be broken. I uploaded a video of the tone code.

A:What is this tone code? X270 Thinkpad.

Hello and welcome,
 
I played your video for the app on my S7.  Result below
 
I can't guarantee it "heard" things correctly, although it responded immediately.  Please give the app another try on your phone.
 
Z.
 

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RELEVANCY SCORE 59.2

I need some help. My company is currently still running Windows 7, and we're unable to push it out via SCCM to the new ThinkPad x270s. However, we can install Windows 10 but have not migrated yet. Any thoughts?

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RELEVANCY SCORE 59.2

This is the specification of ThinkPad X270 platform:http://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20X270/ThinkPad_X270_Platform_Specificatio... My question is the platform can upgrade the ram to 16GB max / 2400MHz DDR4, which it seems maximum upgrade according to the pdf. However, in crucial websitehttp://www.crucial.com/usa/en/compatible-upgrade-for/Lenovo/thinkpad-x270 it tells I can upgrade the ram to 16gb / 2666MHz DDR4, and I'm really confused if it is compatible with x270 or not.

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RELEVANCY SCORE 59.2

Hello, My x270 (20K6) has a broken motherboard.  I have found one on ebay (20HM). My 20K6 has the Sierra EM7455 Card which works great.  Does anyone know if the 20HM is also compatible (whitelist, etc) with this card? Having a very difficult time answering this question using the lenovo websites.  It looks like they are recommending the Fibocom L831-EAU.  Thanks for any light anyone can shed - appreciated.

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RELEVANCY SCORE 59.2

HiI am trying to build an x270 from a bootable ISO. I click Custom install but get no drives found at the "where do you want to install windows" stage. The full message is "load driver to provide a mass storage driver for installation" I guess this is due to the SSD driver missing but not sure how to find the correct driver, whether or not I need to inject it into the ISO, or even how to do it. Anyone done this before please!!! Thanks

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RELEVANCY SCORE 59.2

Are there any photos available of the three options for the rear battery on the X270? The Lenovo ordering page lists the option, but gives no clue of the size or weight involved.  Any information will be gratefully received.

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RELEVANCY SCORE 58.8

First decent review of the X270. All looking good.Lenovo ThinkPad X270 Review by MobileTechReviewhttps://youtu.be/PxGL1vIX_dw"Lisa Gade reviews the Lenovo ThinkPad X270, the refresh of Lenovo?s smallest traditional business laptop. The X270 replaces the X260 in Lenovo?s 12.5? Ultrabook lineup, and it?s been refreshed with Intel 7th generation Kaby Lake dual core, 15 watt CPUs and Intel HD 620 graphics. It gains a USB-C port and for a portable this small, it packs a lot of ports including Ethernet, HDMI and a dock connector. The 2.9 lb. /1.3kg notebook has Lenovo?s usual excellent backlit keyboard, an MS Precision trackpad, optional LTE 4G and a fingerprint scanner.The Bridge battery system is back with an internal 23 WHr battery and your choice of 3 removable batteries, the largest of which is 72 WHr and allows for extremely long runtimes. The machine is available with a 1366 x 768 TN panel or a 1920 x 1080 IPS display (both are matte and non-touch). Pricing starts around $800, depending on current Lenovo specials."

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RELEVANCY SCORE 58.8

I recently purchased a ThinkPad X270 with the 1920x1080 IPS non-touch display.  After only a very short time using it, I noticed that the display starting jumping and flickering very badly at random times.  The BIOS and all of the drivers were updated to what the Lenovo Companion tool recommended.  I captured some video of the behavior here: https://1drv.ms/v/s!AjP8R5t89zq2oXvMKmnuV_6l0fic I was hoping that this was just a bad individual unit.  I contacted support and explained the problem, and they set me up with a replacement.  Well, the replacement arrived yesterday and it's doing the exact same thing.  Videos of the new one exhibiting the problem are here: https://1drv.ms/f/s!AjP8R5t89zq2oXzhuWwFO34fh-s7 I've started the refund process for the new one because at this point, I suspect it is either a driver problem, a design problem, or a supply chain problem with the LCD panel.  I'm not sure what model I will ultimately upgrade to from my beloved x230 but unfortunately, I'm sure it's not the x270.

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RELEVANCY SCORE 58.8

Hello there!, I upgraded to x270 win 10/64 from x250 win 7, but after get the latest drivers and aplications from Lenovo for my x270 I can not find the baterry options to control desirable levels for charging available on my last x250. I have 2 bateries and want to change these options in order to preserve baterry duration, some one of you could help me with this please?thanks.

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RELEVANCY SCORE 58.8

Hello,  I have MTM number 20K5S0E900. I put a sim card into the slot and cannot make it active. Any tips and tricks for this job? First time dealing with WWAN card.  Many thanks!

A:Thinkpad X270 activate WWAN card help!

Welcome to the Communityx270 MTM 20K5S0E900 isn't equipped by internal wwan modem, but is wwan upgradeable as it.has wwan antennas kit and the SIM card reader.

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RELEVANCY SCORE 58.8

i forgot password for setup BIOS when scan fingerprint it's matching, but after i don't know password. i don't understand Windows Password and Power on password the same or no?i need to use this my laptop becuase i have my finaly project.please help me. Serial Number: PC0MKJP0Machine Type Model: 20HM000ETH 

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RELEVANCY SCORE 58.8

Hi I bought a Thinkpad X270 two days ago (MTM 20HM0007MY). I thought it had two batteries installed, one internal and one 6 cell external cylindrical battery. However, when I go to my power options it says Battery 1 Not Present:                I am rather confused. Should there not be an internal battery as well? Thanks Montakim

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RELEVANCY SCORE 58.8

Hi, I just bought new ThinkPad X270 and when I plug in the charger, it says (Plugged in, not charging). I have changed the battery as well as charging adapter and the power cable but no use. Sometimes it charges the laptop but most of times it doesnt. Why is this happening and what is the solution. Regards,MHBaig

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RELEVANCY SCORE 58.8

Hi, I just bought new ThinkPad X270 and when I plug in the charger, it says (Plugged in, not charging). I have changed the battery as well as charging adapter and the power cable but no use. Sometimes it charges the laptop but most of times it doesnt. Why is this happening and what is the solution. Regards,MHBaig

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RELEVANCY SCORE 58.8

Good day everybody, We have a common issue with all the X270 that we have bought recently; they cannot start to load windows when connected to the LAN. We use a Deployment tool called High System, to install OS and software on the computers therefore, the computers are all configured to boot from LAN and if the computer is already in the system, continue to load Windows.I mention this so that you don't give me as solution "Disable the Boot on LAN"  We have other models (from X240 to X270 including Yoga 260) and all of them seem to work fine. With X240 we had same issue but an update of the BIOS solved the issue. For Yogas, another BIOS update plus the driver for Thinkpad + docking seems to help (although it takes still a lot to start) But for X270 we didn't find anything that works (except for remove it from the docking or remove the LAN cable) Any idea of what can be the problem and how to solve it? Best regards

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RELEVANCY SCORE 58.8

Hello, is there possibility to setup fingerprint reader on Linux, particulary on latest Fedora Linux? Thanks a lot!Jindra

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RELEVANCY SCORE 58.8

Hi, My 6-mo old x270 suddenly would not book passed bios stage. It was functioning perfectly, it is reasonably new, and under warranty. Here's what's happening (I compiled all the screenshots into one file): If I boot it, I end up in a Windows Boot Manager, that looks like this: see attached "Image 1" Nothing happens from there. "Image 2" shows the message right before the computer enters the Boot Manager. "Image 3" is the screenshot of my Bios "Startup" settings. I messed around with settings, but nothing helped. "Image 4" I then ran all the diagnostics tests. They were all ok except for the harddrive. That test says: "Smart short self-test: FAILED." This is in "Image 5". Please advise me what to do, whether I can try anything else, or whether I need to contact Lenovo or a retailer. I believe the computer is under warranty. This is, of course, very frustrating to have this happen to a new, expensive computer - shakes my faith in Thinkpads a bit, to be honest. I hope I'm missing something though... Thank you.  

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RELEVANCY SCORE 58.4

When I dock the computer and press the power button on the dock it doesn't recognize my monitor as the main screen. I have to hit a key (Windows 10) and put in my password hoping that it's doing that and then the screen comes up. If I reboot after that ... THEN.... it recognizes my screen as the main monitor. How do I fix this? The only time this happens is when I use it off the dock and then put it back on. If it stays on the dock all the time it does just fine. Any fixes for this? Thanks...

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RELEVANCY SCORE 58.4

Apologies if this is reprising and earlier question on this topic. I have recently acquired an old-ish second-hand ThinkPad X230 [2325SWK build with a G2ET91WW (2.51) BIOS], accompanied by a ThinkPad UltraBase Series 3 docking station [P/N 0B67692] which has an empty 2" bay.I need advice on the following issues:1    The X230 currently has an SSD installed [Samsung 128GB MZ7TD128HAFV-000L1] which will not be large enough for the programs and program data that I have planned to install.  I would like to upgrade to a 1 1TB SSD, and I propose to clone the contents of the existing 128 GB drive to a 1 TB Samsung 850 Evo [MZ-75E1T0B].  Are there any SATA or other firmware issues that I should be aware of before acquiring the 1 TB drive, arranging for its cloning and for the replacement of the current 128 GB drive?2    I would like to populate the empty 2" bay on the UltraBase Series 3 docking station with an HDD, and the model I have in mind is a 2 TB Seagate BarraCuda Hard Drive [ST2000LM015].  Again, I'd like to know if there are any hardware, firmware or other issues before acquisition and installation.I'd be grateful for any help on either of these two issues in an Australian context.

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RELEVANCY SCORE 58

HiI recently applied the Windows 10 April update to my x270. Everything worked okay however Windows Hello and the fingerprint reader no longer work. I have checked the Biometric settings in device manager and the Synaptics WBDI (SGX enabled) device is showing the following status"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful". I have checked everything is enabled in the Bios and also uninstalled and resinstalled the device from Lenovo. Has anyone else experienced this issue. Is it a driver incompatability with updated windows 10?Is there an updated driver somewhere please? Thanks in advance 

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