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After Windows 10 upgrade unable to activate WiFi, sound or function buttons

Q: After Windows 10 upgrade unable to activate WiFi, sound or function buttons

After updating to windows 10 I had a few minor problems with the start menu and ran a fix tool to get this working. This tool seems to have broken the sound and wifi (it now won't turn on and cannot detect any sound devices). I tried to do a restore but I misread and seemed to select an option which deleted all the installed software and this has now removed all the initial software from Toshiba.

As such I have a fairly major problem... I could just restore my factory setting but I am not keen to do so and I have been very lax with backups of all but the most important files. Is there anywhere to download the original toshiba software so I can restore all this functionality?

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RELEVANCY SCORE 200
Preferred Solution: After Windows 10 upgrade unable to activate WiFi, sound or function buttons

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 76

Got a site I've been going to for years, and for the past week have not been able to get any of the "Post" buttons to work. They seem to be working for others, though. I have no problems anywhere else on the net:

http://nasaa-home.org/vetseek.html
 

A:Unable to activate buttons on website

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RELEVANCY SCORE 74

I just purchased Windows 7 64bit upgrade.

I installed it on my Windows XP computer. According to the official microsoft guidance, this upgrade can only be done as a "clean" or "custom" install - in place installs don't work when upgrading a 32bit system to 64bit.

Anyway, I installed Windows 7 no problem, but when trying to activate I am told 0xC004F061 error, This product key is licensed only for upgrading, not for clean installations.

What do I do? This is a valid CD for installing Windows 7 to an XP computer, and I have a valid XP COA - how do I activate the software I paid for?

Bless,
Chris

A:Unable to activate windows 7 upgrade

Welcome bigonroad

Read this, ask any questions and give it a try. Good luck

Clean Install with a Upgrade Windows 7 Version[2]=General Tips

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RELEVANCY SCORE 67.2

Hello.  I recently installed a fresh copy of W7 Professional on my Envy Notebook.  I've downloaded and installed all drivers listed for this model via the HP Support Assistant.  I am still unable to activate my WiFi or Blutooth.  Wifi worked fine with the old (factory) install of W7.  I repartitioned the drive so I am unable to utilize my recovery disk.  Device manager lists "Other Devices": "Network Controller", "PCI Simple Communications Controller" and "Unknown device" as devices with driver errors (yellow triangle exclamation).  When I open "Network and Sharing Center", "Change adapter settings" all I have is the ethernet LAN connection available.  Nothing else is present. I've tried all of the BIOS System Configuration tricks to enable/disable the fn keys.  No change.  I've installed all the HP recommended drivers, unplugged my ethernet cable and rebooted.  Still no change.I believe the problem is that I cannot install the correct driver for my WiFi adapter.   I have seen other posts where the Hardware ID for the "Network Controller" was requested.  Mine is:  PCI\VEN_168C&DEV_0032&SUBSYS_1838103C&REV_01 The Hardware ID for the "PCI Simple Communications Controller" is:PCI\VEN_8086&DEV_8C3A&REV_04 The Hardware ID for the "Unknown Device" is:ACPI\HPQ6007 I've searched for compatable drives for the listed devices but keep getting drivers for other operating sys... Read more

A:Unable to activate Wifi after fresh W7 Pro install

Hi: You need this driver for the wireless card... This package contains the driver installation package for the Qualcomm Atheros QCA9000 Series wireless LAN Controller in the supported notebook models running a supported operating system.  ftp://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe PCI Simple Communications Controller: This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware. http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69669.exe 6007: This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object. http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71811.exe The model wlan card your notebook has is not a combination wifi/bluetooth adapter.

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RELEVANCY SCORE 65.6

Just completed upgrade to windows 8 from 7 but am unable to connect to my wifi. Have iPad and MacBook that are still connected fine but my pc can now no longer find any wifi networks. If I select change pc settings I have no networking options available. If I access the desktop, control panel and network connections nothing I do will allow it to connect to a network. HELP!!

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RELEVANCY SCORE 64.8

I have upgraded to windows 10 on my Z580. The wifi adapatr shows it is turned off. After I manually turn it on, it still does not turn on. On running trouble shooting, it states I need to tun on wifi. Also the Functiona F5 key has stopped to work. Pls help ASAP. Need to get wifi turned on soon. It is a pain to have wired connection everytime Thanks

A:z580 unable to connect to wifi after upgrade to windows 10

Hello TvakilThanks for using the Lenovo forums.Are you certain the unit is compatible with win 10?
 
From the looks of it, there is not even win 10 drivers available for the unit,
 
You can double check the compatibility on this sheet/post:
https://support.lenovo.com/de/en/solutions/ht103535
 
 
I would suggest reverting back the previous Windows.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 64.8

I have upgraded to windows 10 on my Z580. The wifi adapatr shows it is turned off. After I manually turn it on, it still does not turn on. On running trouble shooting, it states I need to tun on wifi. Also the Functiona F5 key has stopped to work. Pls help ASAP. Need to get wifi turned on soon. It is a pain to have wired connection everytime Thanks

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RELEVANCY SCORE 64

I recently updated to windows 8.1on my pavilion laptop (was forced to actualy) and since am having a lot of problems. The one that's driving me nuts currently is that my volume buttons and other function buttons are intermitantly not working. any advice would be much apreciated.
 

A:windows 8.1 function and volume buttons

 Try running SFC.  From the Search charm type CMD, then right-click CMD.EXE and click Run as administrator.  From the command prompt type sfc /scannow.  If that doesn't fix it, download, install, and get Malwarebytes up to date, then do a scan with it.
 
Good luck.

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RELEVANCY SCORE 61.2

Well I got a big problem.

A couple days ago I noticed network connectivity issues. Random connection drops, overall bad connection, etc. I recently had some really bad malware and I removed it, so I suspected leftover malware from the start. I went to check Windows Update to see if I missed a security update, and it wasn't even on my computer. Something removed the service completely off my computer, so I found a .reg to fix it. I then started Windows Update and found that I had 30 updates missing and updated all of them successfully.

I then decided to see what was going on with my Windows Firewall, only to find that it was also removed. Wasn't in my services or anything. So I downloaded the .reg to fix that, tried to activate the service, only to run into another roadblock that I still haven't been able to fix, an error stating

"The Windows Firewall/Internet Connection Sharing (ICS) Service on local computer started then stopped. Some services stop automatically if they are not in use by other services or programs".

Ok. So I checked my services again and I believe that some more were completely missing(Base Filtering Engine, NSI proxy Service). So to try and remedy this, I attempted an sfc /scannow in elevated cmd prompt.

Then another brick wall. I get to 59% and then I get this message

"Windows Resource Protection could not perform the requested operation".

Trustedinstaller service is turned on, so I have no idea why I'm getting this message. But... Read more

A:Windows Firewall Service unable to activate, SFC scan unable to work

Jorgenheim

Click here DDS

Click on Download Now button

When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

Double click the DDS icon on the Desktop then click the Run button to run the tool.

Place a check next to attact.txt and click Start . When done, DDS will open two logs DDS.txt
Attach.txt

Save two logs onto your desktop and upload them with your reply

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place file into your desktop

Place a check mark next to the following options
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender
Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

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RELEVANCY SCORE 58.4

The wi-fi on my PC doesn't activate. I have tried the windows update for wifi adapter (Qualcomm Atheros 9485) and for HP wifi button driver. I have tried the last drivers and it seems to be all right, but the F12 button doesn't activate the wifi. What can I do?

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RELEVANCY SCORE 57.6

All,

First, I will say that I have searched and tried many options to no avail. Here is the history: I bought my laptop with Windows Vista just over 2 years ago (HP G60) with the option to upgrade to Win7 Home. I did a clean install of Win 7 after receiving the disks and replacing the hard drive (it went bad 1 year + 3 days after purchase). I have a dual boot system with XP and 7 Home. It has been working great and nearly flawlessly since that activation.

Last week I had an opportunity to utilize the anytime upgrade to 7 Pro, so I entered the key and it upgraded to Pro with no problems. I didn't realize it needed to reactivate until this morning when I got to work and a screen popped up stating that the Win7 Pro product key you typed is invalid for activation, error code0XC004E003. I have attempted "slui.exe 4" and I only have 3 options, none of which include the telephone option.

I have been to the windows website and been able to get updates, and have run the mgadiag.exe program (results below). The windows website also states that I have a genuine product per the online tests, so I am at a loss.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OE... Read more

A:Unable to activate "anytime upgrade" - Error Code 0XC004E003

All,

Problem solved via Windows Answers Forums. Turns out I got a bum upgrade... Will no longer trust co-workers and their stories...

Thanks anyway.

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RELEVANCY SCORE 57.2

after a short period of inactivity none of my programmes will launch including the shutdown button. I then have to switch off the power and start all over again. Any ideas ?

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RELEVANCY SCORE 57.2

Hello, I've been trying to activate my laptop for sometime now. I had to reinstall windows 7 home premium 64 bit a few weeks back and it will not take my key on the coa sticker. No anti-virus is running on this machine as of yet.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-7H9D9-48TKB-XHPFC
Windows Product Key Hash: yTPDVGIeyClxyrImIeMIYdemAck=
Windows Product ID: 00359-OEM-9819294-17917
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {B17461A6-0170-4769-877A-9DDF4776BC52}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA ... Read more

A:Unable to activate windows. OEM key

That key should activate. If nothing works, call Microsoft.

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RELEVANCY SCORE 57.2

A client brought me an Envy dv7 laptop that had come originally with Windows 8.0. He reported that it had be updated to Windows 8.1 and then Windows 10. He wanted to transfer the machine to a relative, so did a factory restore back to 8.0. He brought it to me to return it to Windows 10. To save time, I did a clean install of Windows 10 and it reported activated. Now, a few days later it says it is NOT activated. After speaking with Microsoft, I was told I had to retrieve the original imbedded Windows 8.0 license key from the motherboard an input it as the license key to activate Windows 10. I don't have any idea how to retrieve that key and from the reading I've done, HP is not likely to be helpful on this. I've even tried Windows 8.0 and 8.1 OEM keys I have in stock, but they do not work.  I'm open for suggestions and/or assistance on this.

A:Unable to activate Windows 10

Hello, This falls under Microsoft responsibility. HP might be able to help you activate Windows 8/8.1 which originally was installed on the PC. After it migrated to 10, it is using MS methods (so to say).  If the computer had previously Win 8/8.1 and was eventually upgraded to Windows 10, then it is activated using Digital Entitlement method, therefore no keys/codes are needed for activation. If Windows 10 is later reinstalled, then it should activate fine without any codes as long as these conditions are met:- the computer is the same- the hardware is the same- the correct Windows 10 edition was installed  If the computer originally had Windows 8.1 (e.g. Standard edition) but now you installed Windows 10 Pro or Enterprise, then it will not work. Most probably this is the case. Based on the official documentation, this computer comes with variety of options and some are Windows 8 (standart/plain edition), the others come with 8.1 Pro. Please, check which one was the edition originally installed, take Windows 10 from MS with the correct edition and reinstall it >> https://www.microsoft.com/en-us/software-download/windows10ISO Windows 10 should activate fine using Digital Entitlement >> https://support.microsoft.com/is-is/help/12440/windows-10-activation Let me know how this goes.

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RELEVANCY SCORE 57.2

Dear Community,
I recently refreshed my laptop (Dell Inspiron 15R 5521). After refreshing process was complete, windows couldn't activate windows. Whenever i try to activate, following error msg appears:-
error code: 0x8007007B 
error description: the filename, directory name, or volume label syntax is incorrect
I am still unable to activate windows and I dont know what is the product key as well. Pls help. Thanks. 
Balpreet

A:Unable Activate Windows 8

Do you have a MSDM table?
http://dellwindowsreinstallationguide.com/download-windows-8-1-retail-and-oem-iso/#OEMKey

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RELEVANCY SCORE 57.2

Hello all.

I recently formatted my computer and reinstalled Windows. However, I was forced to use my dad's disc, which is notably a few years older than mine, to install. I had lost my disc, but still had my serial code. Now, I'm unable to activate Windows with the tool that keeps prompting me to do so. It says "Online activation cannot be completed at this time." Obviously my internet connection works fine, but otherwise I have no idea what the problem may be. I was able to update with the Automatic Updater just fine.

My alternative is to either find my own disc (I've been searching for weeks to no avail) or activate it by phone. I would prefer not to have to call Microsoft. Another alternative I could think of would be to take my rig in to the shop which built it for me, and explain things to them. If I give them my serial code, is it possible they may be willing to do a format/reinstall with my code?

Thanks!
~Aika

A:Unable to activate Windows

you will probably need to call them to activate it, if it's a legit install, it's relatively painless process over the phone (at least here in the states it is) have had to do it numerous times at work

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RELEVANCY SCORE 57.2

Becasue of security problems, was forced to attempt repair of windows xp sp2. Repair succeeded but then prompted for activation code. I inadvertently may have entered the wrong code as I have several licenses.
Now when I boot - I get the windows login screen - when I click on the user name - error message comes up says - this copy of windows must be activated - options are yes or no - clicking on yes brings up a blank desktop for a very long time and then puts me back at the login screen - clicking on no puts me back at the logon screen right away.
I believe the problem is that windows cannot access the internet to authenticate the activation but I cannot connect to the internet without windows.
A real catch 22!
The system boots in safe mode!
Any help would be appreciated

A:unable to activate windows xp sp2

why was there a repair to begin with, maybe related?

as far as the activation, the best thing to do is to try the repair again and make sure you use the proper key.

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RELEVANCY SCORE 57.2

I purchased a copy of Windows 8.1 for a PC, and have since upgraded the hardware. Now it appears my copy is no longer "active".
The "Activate Windows" program states "Windows can't activate. Try again later"
Clicking on the "Error details" displays a blank box (see image).
Running slui 4 hangs / spins at "call and provide your installation id"
slui 3 states my key doesn't work
Running the windows update diagnostic provides these fixes:
Service registration is missing or corrupt - Fixed
Windows update error 0x80070057 - Fixed
Problems installing recent updates - Fixed
(Note none of these are fixed, and it provides this output every time the diagnostics tool is run)
Booting from the disk and running a refresh states the drive is locked and must be unlocked.

Any help would be very much appreciated!

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RELEVANCY SCORE 57.2

Hello,

I purchased a Lenovo y510p which came installed with Windows 8.1 (not pro). Later I decided to upgrade to Windows 8.1 pro but at that time I didn't activated it. So, right now an "activate windows" mark is coming on lower down side.
So firstly, I quickly bought a genuine windows 8.1 pro x64 key. But now, when I try to activate the computer through activation center, then it says that this key won't work. Moreover when I try the "slmgr.vbs -ipk <key>" method, then it says that key is added but then gives an error saying: "Error: 0xC004E016 On a computer running Microsoft Windows non-core edition".

Please let me know that how do I fix these errors and successfully activate my computer.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Validation unsupported OS
Validation Code: 6
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-4WWMJ-GGFMW-W4YQH
Windows Product Key Hash: Z5C4xjMnp57xbyUq0ZYXNcr4OKA=
Windows Product ID: 00178-10079-46147-AA898
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 6.3.9600.2.00010100.0.0.048
ID: {E8448E92-1FCA-486D-BA8C-C24B089EF9C4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 8.1 Pro
Architecture: 0x00000009
Build lab: 9600.winblue_gdr.140723-2018
TTS Error:
Validat... Read more

A:Unable to activate Windows 8.1 Pro x64

Do you get error 0xC004E016 when running slmgr /ato ?

Please post a WDT report - it will have more info regarding the reason it's refusing your Win 8 Pro key.

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RELEVANCY SCORE 57.2

I am not able to activate the Windows 7 with a volume licence key. The error code is 0x8004fe2f. Also tried to activate with the telephonic activation, but while I run the slui 4.exe it not opens, instead of that a pop is coming below right corner like "windows
is not genuine" 
Please revert with your valuable answer. 
Thanks

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RELEVANCY SCORE 57.2

We bought this laptop about a year ago at Best Buy, but haven't used it much until recently. I see that Windows 8 is not activated, however, when I go the system page to activate it, nothing happens. I have tried EVERYTHING, including: Downloading the Windows 10 update(this won't work unless the current version of Windows is activated)I checked the properties of this PC, and for Product ID, it says "Not Available".Additionally, I used a 3rd party program (belarus) to ID the Windows product key, so I tried to manually activate Windows using the key, and get a message that the key is not valid. I have done this MANY times, just to make sure I'm entering the right key. At this point, this product is near useless, as I can't even install Windows updates until I can validate/activate the current OS.  FYI, the version of Windows 8.1 is Build 9600, whatever that is. This notebook did not come with a sytem DVD or a hard copy of Windows, either. I even tried restting the computer to the original factory settings, and that didn't help either. I'm hoping there is a solution for this - help would be greatly appreciated!

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RELEVANCY SCORE 57.2

Hello,

I purchased a Lenovo y510p which came installed with Windows 8.1 (not pro). Later I decided to upgrade to Windows 8.1 pro but at that time I didn't activated it. So, right now an "activate windows" mark is coming on lower down side.
So firstly, I quickly bought a genuine windows 8.1 pro x64 key. But now, when I try to activate the computer through activation center, then it says that this key won't work. Moreover when I try the "slmgr.vbs -ipk <key>" method, then it gives an error saying: "Error: 0xC004E016 On a computer running Microsoft Windows non-core edition".

Please let me know that how do I fix these errors and successfully activate my computer.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Validation unsupported OS
Validation Code: 6
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-4WWMJ-GGFMW-W4YQH
Windows Product Key Hash: Z5C4xjMnp57xbyUq0ZYXNcr4OKA=
Windows Product ID: 00178-10079-46147-AA898
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 6.3.9600.2.00010100.0.0.048
ID: {E8448E92-1FCA-486D-BA8C-C24B089EF9C4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 8.1 Pro
Architecture: 0x00000009
Build lab: 9600.winblue_gdr.140723-2018
TTS Error:
Validation Diagnostic:
Resolution Status: N/A... Read more

A:Unable to activate Windows 8.1 Pro x64

Where did you purchase your new 8.1Pro Key from?
From what I can see, the current Key appears to have been declared 'expired' - I'm not sure whether this means that it's out of the grace period, or that the Key itself is wrong.

You should really be asking this question on our sister forum - www.eightforums.com - where people with more experience of Win8.1 upgrade problems may be able to help better than I can.

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RELEVANCY SCORE 56.4

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:19:33 AM, on 6/17/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17126)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\RealNetworks\RealDownloader\realupgrade.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files (x86)\MyHeritage\Bin\FTBCheckUpdates.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\windows\SysWOW64\DllHost.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.toshiba.com/g/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\... Read more

A:Unable to activate Windows Defender

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully.First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.     HijackThis is not the preferred initial scanning tool in this forum. With today's malware, a more comprehensive set of logs is required to determine the presence of malware.    Scan with FRST in normal modePlease download Farbar's Recovery Scan Tool to you... Read more

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RELEVANCY SCORE 56.4

Hey.  Basically I made some hardware changes to my computer (a year ago or so) and now Windows is requiring another activation.  Problem is, I don't have access to the Internet through that computer and when I called tech support they told me that because I can't produce an installation ID# (there wasn't one on the dialog box), I have to format and re-install the OS.  I really don't feel like doing that (not just because I tossed the installation CD my computer came with), and this is Microsoft after all, so I'm basically asking is there another way to activate?  Would an Internet connection get the job done or is there something else I can do?  Thanks...

A:Unable to activate copy of Windows XP Pro

Activation...is the province of Microsoft...as is every version of Windows.  PA protects MS property/legal rights.
 
Are you saying that you tried a telephonic activation?
 
I've not heard of "installation ID"...a user needs the license/key to activate.
 
If the system is an OEM system (made by Dell, HP, etc.)...a change of key hardware items has been considered a change of system by MS...since 2006 or so.
 
http://www.michaelstevenstech.com/oemeula.htm
 
Louis

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RELEVANCY SCORE 56.4

I'm unable to activate the app notifications. I dont know why, but this is disabled.
When I put the mouse above the notification icon, I can see the message informing that "the notifications is disabled"

When I access the configurations I can see that the "show app notifications" is disabled, but i'm unable to activate it.

Someone know how fix it?

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RELEVANCY SCORE 56

I recently upgraded my Inspiron running Windows 8.1 to Windows 10.  My computer appears on the list of tested computers for the upgrade by Dell.  No problem with the upgrade or how it works now.
BUT - windows won't activate.  It says I need a key from Windows 8.1.  I don't have a key - it was embedded in the computer.  I have gotten mixed answers from Microsoft.  One says it should activate with the Nov. version of Windows 10 - which I have, one says I have to roll back to Windows 8.1 and then go find the key.
I used Belarc advisors to see the Windows key on my computer.  It is not valid per Microsoft.  And they say sometimes embedded keys are encoded.
Help - I need a Windows key to activate. How do I get a windows key for my computer??  I am out of warranty - so Dell wants money to talk to me.  

A:Windows 10 upgrade won't activate

You have 30 days to rollback.
I would do that first.

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RELEVANCY SCORE 56

Hi all,

I have a very strange problem for which I have not found a solution to online. I have a home-built Asus desktop (spec below) that has had some behavioral problems almost from day 1 (I've had this computer for nearly 2 years).

1. The first thing I noticed was that sometimes when clicking and holding on the title bar of an application, the application window starts moving (by itself) towards the right. You can mimic this behavior if you click and hold the mouse button on a window title bar, then press the right arrow on your keyboard. See video here (poor capture quality, the window 'jumps' in the video, but is smooth in real life).
https://www.youtube.com/watch?v=PyT-IcuXplA

2. Next behavior noticed was when using irfanview in slideshow mode, requiring a key press to advance each slide, but suddenly the slides start advancing by themselves in rapid succession (maybe 10 to 20 slides per second).

3. Then I started having problems with dialog boxes, the buttons would flash as if they were being activated in some way. When I clicked on a drop down menu, no matter which item I selected, something would drive the focus down to the very last item in the menu. Dialogs that required administrator privilege (like installing software) often refuse to accept button clicks, with the buttons flashing back and forth (as if the tab key were being very rapidly pressed). See video here:
https://www.youtube.com/watch?v=6izULaiwSwg

4. The cursor sometimes dri... Read more

A:Strange behavior: cursor moves itself, buttons activate themselves

Does the computer act normally while in the safe mode?

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RELEVANCY SCORE 55.6

I had a spare Lenovo S10-3 laying around that was elibable for the free Windows 10 Home upgrade.  The upgrade went fine but I now have no wireless connections.  The hardware switch is in the correct position and I have tried new drivers and a new wireless card.  Fn+F5 does not bring up a control panel any longer.  Does anyone know what turning on WiFi from that panel actually did?  Does it change a properties setting or something else that I can get to another way. Does anyone know if a USB WiFi adapter will work in place of the internal one?





Tom Ballenger AKA GR8RYDLenovo S10-3 running current Windows 10 Home 2GB RAM

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RELEVANCY SCORE 55.6

      Well, I guess you get what you pay for. I purchased a "genuine" copy of Vista with case, documentation and valid product key, I verified it with "Magic Jelly Bean" on-line. However, Windows won't activate because the product key is already in use. I've tried looking on-line for product keys but none of them work.
 
      Could some direct me to a sight to find a working key or should I just toss the disk and chalk it up to experience.
 
Cheers
 
 
Mike
 

A:Unable to activate Vista Windows says Product Key already in use.

Who did you purchase this disk and key form, a retail store or perhaps ebay? 

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RELEVANCY SCORE 55.6

First off, thank you to whomever helps me work this out.

The problem: I have recently inherited a Eee PC c/XP sp3 and wanted to install Openoffice on it. Attempting to install open office triggered an error, which requested I update to the latest version of IE. Upon trying to activate windows update in order to install IE and any other necessary updates I run into a series of errors preventing me from activating it. I then tried to dwnld/install IE 8 from microsofts update page, which was on 50% successful. During the install I encounter a ieseptup.exe - Bad image error which reads:

The application or D:: C:\WINDOWS\System32\wuapi.dll is not a valid Windows image. Please check this against your installation diskette.

And that is where I am currently at.

A:Unable to activate windows update/install IE8

You do not need to update IE8 to install Open Office. Any browser Firefox, Chrome etc will work
For your other errors, go to Start/Run and type SFC /scannow put the XP CD in and it will replace any missing or corrupted files from the disc

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RELEVANCY SCORE 55.6

I bought a new laptop (GIGABYTE P35K-CF2) a couple of days ago and have been struggling to activate it without making any progress. In contrast with other threads I have been reading on the forum, I am not trying to install a different OS version at all. I just need to activate the Windows 8 Professional that was pre-installed by default.

I understand the current Microsoft approach is to embed the Windows Product Key in the motherboard (encrypted in the BIOS/UEFI) in order to minimize piracy, etc. I also understand this allows for the Windows installation to directly read such product key and activate it automatically. Well, for some reason this is not working on my brand new laptop.

Allow me to explain in detail what has been happening during the last 24 hours:

1) I noticed a pop-up window that required a new Windows key since the current product key was apparently blocked. Please notice that up to that point I didn't change anything regarding to Windows itself. In fact, I only installed a couple of programs, including an antivirus. Automatic updates were also turned off.
---
The product key didn't work. Try a different key, or buy a new one.
(...)
Current edition
Windows 8 Pro
Current product key
*****-QPBRC
(...)
Activation details
Error Code:
0xC004C003
The activation server determined the specified product key has been blocked.
---

2) I run a small program ( wpkey / Windows 8 Product Key Viewer) to check my current product key in order to confirm the previous informa... Read more

A:Unable to activate Windows 8 Pro (OEM) / Error 0xC004C003

Try to use "slui 4" command. Windows 8.1 Activation Error: 0xC004C003

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RELEVANCY SCORE 55.6

I had activated the Windows 7 x64 Sp1 yesterday, when I came back this morning, all the devices ( I worked on two yesterday ) reverted back to the message "This copy of Windows is not genuine." Can anyone provide assistance?

Here is the MGADiag report...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85309
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {602C9120-0CA2-42C1-9CB5-F5FBE0EABC72}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160317-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAd... Read more

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RELEVANCY SCORE 55.6

The random pictures that would appear in the lockscreen all of a sudden stopped changing. I went into the Settings for the Lockscreen to find everything has been grayed out/disabled and I am unable to change any of the settings. (see attached screenshot) Any suggestions on how to fix?
 

A:Unable to activate lockscreen slideshow Windows 10

Are any other personalization settings greyed out also ?
 

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RELEVANCY SCORE 55.6

My computer was repaired and required re actication of the windows XP home edition. Unfourtunatly I did not do it within the time fram. Now it brings up a logon screen that requires a password that I do not have. How do I reactivate it. I have the key stuck in the computer.

Help
 

A:Unable to Activate Windows XP home edition

If you bought the computer with Windows Home Edition OEM, then there should be sticker somewhere on the case with your key on it. Try that.
 

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RELEVANCY SCORE 55.6

Hello,

I'm in a twist and I'm not exactly sure what the problem is.

I bought a new laptop with Win8 pre-installed (and immediately updated it to 8.1).
I decided after a week to buy an SSD and installed Win8.
I now find there is no product key to be found, and can't seem to activate Windows.

1. I've tried a few things. I tried to enable UEFI in PC Settings, but the setting isn't there (does this mean my laptop doesn't support UEFI?)
2. I entered my BIOS. CWM was enabled, and pwe enable. But SECURE BOOT disabled. So I enabled SECURE BOOT, but regardless of what options I select, the laptop keeps booting into the [Legacy] BIOS, possible because there are no BOOT OPTION PRIORITIES found any longer?

And where I'm at. My problem is activating windows, and if UEFI is an option, enabling it.

A:Fresh 8.1 install, but unable to activate windows

amalething, welcome to EightForums. Look here to find your product key

Product Key - Find for Windows 8

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RELEVANCY SCORE 55.6

Hello,

a friend of mine has the following problem:

He bought a Windows 8 Pro upgrade licence, but did a complete new installation. But now he can't activate Windows 8. He is owner of a valid Windows 7 key, but there is no option to validate your Windows 8 licence, if you did a new installation. Former Windows installations asked you during the installation for a valid CD/DVD of a former Windows version, but this is not the case. So how can he activate his Windows 8 now?

A:How to activate Windows 8 upgrade from a new installation

Begging MS for assistance is the only supported way, apart from a reinstall of the base qualifying license, and doing the upgrade properly.


telephone activation (operator calls)
Open the Charm bar
in Search type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you

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RELEVANCY SCORE 55.6

I am writing in because I have a G50-80, and one of the most annoying things is happening even more often than before.  Each time I press any of the buttons, the pop-up image shows at the bottom of the screen showing that the feature has been enabled/disabled.  
 
I would rather not see this and have attempted to change this myself through services.msc, but per a previous post for a thinkpad, the options there were actually available whereas mine does not show the specified services.  I have also checked the display settings and there is no OSD option.  When accessing the advanced settings, same thing.  In accessing the settings for the keyboard, or anything else, I cannot find the necessary settings.  Some assistance with this would be appreciated.
?
?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:G50-80 - OSD Function Buttons and how to turn off

Welcome to the Lenovo Community !
 
With your model the On Screen Display (OSD) feature is part of the Lenovo Utility installation.  Although it isn't well documented what the Lenovo Utility installation all does, some folks have eliminated the OSD by uninstalling it. 

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RELEVANCY SCORE 55.6

I got a netbook that came with windows XP
I installed windows 7 and now only some of my Function buttons work. For example my brightness button works but my volume doesnt.. Any ideas?

A:Some of my function buttons not working 0.o

You probably need a driver. What is the model of your netbook?

*edit* Nevermind... this link is for your laptop, correct? http://usa.asus.com/product.aspx?P_ID=wxAfnQhtlL70yCov#

Although I don't see one for your keyboard right now, I'd recommend downloading some of the drivers off of there.

*edit2* I've seen drivers for media (extra) buttons for other Eee PC models, but I'm not sure if there is one for your specific model. :/

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RELEVANCY SCORE 55.6

After updating my system from Windows Vista - 64 bit to Windows 7 Professional - 64 bit my function buttons along with my touchpad scrollbar and volume touchpad have stopped working. Does anyone know how to fix this?
 

A:Function Buttons Not Working

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RELEVANCY SCORE 55.6

I am writing in because I have a G50-80, and one of the most annoying things is happening even more often than before.  Each time I press any of the buttons, the pop-up image shows at the bottom of the screen showing that the feature has been enabled/disabled.  
 
I would rather not see this and have attempted to change this myself through services.msc, but per a previous post for a thinkpad, the options there were actually available whereas mine does not show the specified services.  I have also checked the display settings and there is no OSD option.  When accessing the advanced settings, same thing.  In accessing the settings for the keyboard, or anything else, I cannot find the necessary settings.  Some assistance with this would be appreciated.
?
?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:G50-80 - OSD Function Buttons and how to turn off

Welcome to the Lenovo Community !
 
With your model the On Screen Display (OSD) feature is part of the Lenovo Utility installation.  Although it isn't well documented what the Lenovo Utility installation all does, some folks have eliminated the OSD by uninstalling it. 

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RELEVANCY SCORE 55.6

what is Function(***.exe) of the Right Mouse Buttons??
i want to run this program(***.exe) with three finger on the touchpad.

A:what is Function(***.exe) of the Right Mouse Buttons??

I don't quite understand what you're asking...

Do you want to run a program by placing three fingers on your mousepad?

What is ***.exe? A placeholder?

Are you talking about a touchpad or mouse buttons on a traditional mouse?

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RELEVANCY SCORE 55.2

Ok I've been trying to find a solution for 3 days now. I've ggogled a lot but only found the standard ways but nothing helps.

The problem at hand is this:
I'd been using Windows Search (in the explorer upper right corner and start menu) often and intensely. After a session of using CCleaner and a reboot my Search Service didn't work anymore. It even disappeared in the Service Manager (services.msc). I found that the files SearchIndexer.exe, SearchFilterHost.exe and SearchProtocolHost.exe were missing from the system32 folder and the syswow64 folder. The file SearchFolder.dll is ok and there BTW (in both folders).
I used "DLL Suite" to download these files but they seem to be incompatible with my system somehow. Since the cmd prompt "regsvr32 SearchIndexer.exe" gives me the error that i should check the compatibility of the file for a 32 or 64 bit version of regsvr32.exe.
Furthermore when I add the files manually then it appears in the Service Manager but it says "Failed to read description. Error Code: 2" and if i try to start it "failed to find the patch specified" (the event viewer displays an error with the same message).
When i activate the search service through the feature manager it works fine, configures to 30% then reboots, starts off at 35% and - at the last try up till now - it got through to 98% then immediately switches to failure configuring-revert changes and the files get deleted.
I cant rebuild the index (i think it wo... Read more

A:Unable to activate Windows Search after sudden self-deactivation

What did you clean with CCleaner? If you cleaned anything in the registry, look in your Documents for a backup that starts with cc_ ####, and merge it back into the registry.

Also, have you tried a system restore to a date before you had this problem?

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RELEVANCY SCORE 55.2

Hi,

3 days ago I update my HW (MB, CPU, RAM & SSD), so after reinstalling all drivers and after couples of reboots I was awaited by this message on desktop "Activate Windows, go to setting and activate windows." so I do that I go to "Settings/Update & Security/Activation" there I select "troubleshoot" and than select "I change hardware on this device recently" and after that I get message "Unable to Activate Windows / We can't reactivate Windows as our servers aren't available right now. Wait for a few minutes or try adding your Microsoft account again."

What can I do next, has anyone have any solution?

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RELEVANCY SCORE 55.2

Operating System: Windows 7 Home Premium SP1 64bit
Nature Of The Problem: The sticker on the bottom of the laptop has some characters erased which is why i am unable to activate my windows. I downloaded windows 7 and burned it and boot installed it without any problems, however i am unable to activate it. Please also check the image attached to this post to see the sticker itself.

Please help me out with my problem, that would be really helpful.
Thanks.

A:Unable to activate windows due to a missing product key character

Please remove your image -- as soon as possible! I can make out nearly all the letters, and with a little guessing, could probably figure out the two I can't see clearly. The first person to guess these properly can easily steal your product key.

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RELEVANCY SCORE 55.2

The blue keys have different foreign, scientific and monetary symbols etc. I tried everything and can't access them.

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