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Fingerprint Scanner on Probook 6570b

Q: Fingerprint Scanner on Probook 6570b

the fingerprint scanner option is unavailable after upgrading to windows 10 even though the drivers have been installed and its also present on my driver list. the option for me to sign in with fingerprint is unavailable. please help out. probook 6570b

RELEVANCY SCORE 200
Preferred Solution: Fingerprint Scanner on Probook 6570b

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Fingerprint Scanner on Probook 6570b

Hi: I believe you need to install the HP Client Security Manager software in order to enroll and login with your fingerprint. HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system. http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

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RELEVANCY SCORE 85.2

Hello,I have a probook 450 and i am using windows 10 since 2 months. Previosly my fingerprint scnner was running fine but suddenly today it stopped working. It is not sensing the finger print. Please help if anything specific can be done or it is the hardware problem.

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RELEVANCY SCORE 72

I recently picked up a Probook 6570b.  So far I have upgraded it with a 240gb SSD and have installed a 1TB HDD in the optical bay. The system board has non-upgradeable Intel HD 4000 graphics but I upgraded to 8GB RAM to help with this. The last possible upgrade would be the CPU.I have seen plenty of threads on this laptop that have a cut-and-paste list of processor options from the HP website so I know what the manufacturer recommends. The problem is, I want to know what others have tried and what their results were. I have seen similar HP laptops that went from 35w to 45w processors and even i5 dual core to i7 quad core processors but I've never seen anyone post results of attempts to upgrade the 6570b in a similar way. The reason I am looking to upgrade above the recommended CPU performance is because the best processor recommended for this machine is the i7-3540M which is only dual core. This machine is ivy bridge with QM77 chipset and socket G2, all of which will support quad core. I was looking at the low power i7 QM chips to keep the CPU wattage the same but there are only two that will work and they go for over $200 on eBay. If I am able to run a 45w quad core, I'll get better performance at about half the price.So, has anyone ever tried something like a 3630QM or ideally, a 3840QM chip in one of these Probooks? If so, how were the results? If no, is there an online community that may be better suited to assist with this project? So here is a little adde... Read more

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RELEVANCY SCORE 72

i recently bought a Hp ProBook 6570b with a windows 8 installed. May be its me but didnt like this operating system. I have been trying to downgrade it to windows 7 but failing. My issue is that when i go to bios through f10 select a boot order i cant seem to find a DVD drive option. Same case while i try to press F9 to choose a boot order, cd.dvd drive option is not available...please help me on this one..

A:boot order in Hp ProBook 6570b

Hi
 
Are you using any of the preboot security tools? Like encryption, face recognition, fingerprint, etc. I think it is called HP ProtectTools.
 
You may need to disable those.
 
In addition, you may need to disable secureboot if that is turned on (I would expect it on that computer).
 
James

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RELEVANCY SCORE 72

I just bought a HP ProBook 6570b laptop 2nd hand from a local college who was moving to a new campus and upgrading to new computers/laptops. Anyway, I bought this computer and it was reset to factory settings. It had Windows 7 and when I first turned it on it had a free upgrade to Windows 10 which I did upgrade to...though now I've seen a couple places people saying Windows 10 is not good? The main point I guess is that I don't know a lot about the functions and capabilities of the computer and what all it comes with. I have several questions but I have 3 questions to start with. 1. I tried putting icons on the desktop but have noticed that the touchpad allows you to zoom in and out much like on your phone. When I do this (usually by accident) all of the icons become huge and then when I zoom back out, they are all in different places. Is there a way to turn off this zoom function? While it may be handy for certain things, overall I've found it to be very hindering to basic use of the laptop.  2. I've noticed that the screen orientation will often turn. These both seem to be functions that are compatible for a phone or tablet. However, again it becomes annoying when I'm just trying to use it as a laptop. Is there a way to disable this function ? I know it has a "Tablet Mode" which I would possibly be interested in using sometimes, which brings me to my next question... 3. Does this computer come with touchscreen capabilities? It has seems to have all the o... Read more

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RELEVANCY SCORE 72

Hi Guys, I bought this ProBook 6570b second hand for personal use, cannot boot from any drive except the laptop hard drive; I wanna upgrade to Windows 8.1/10 but cant do so as the bios has an unknown administrator password and boot sequence cannot be changed. Tried chatting with hp support but they just keep redirecting from one Tech guy to another and the issue is still unresloved. Kindly help me with this.

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RELEVANCY SCORE 72

Okay, I have the 6570b which has the 1366 x 768 screen.  I read here (yes here), that there were 3 screens available, the 1366 x 768, the 1600 x 900 and the 1920 x 1080, and that they could be physically installed into my laptop without issues. So, I went ahead and bought the 1920 x 1080 screen (Part No. 690405-001). I do a lot of PC/Laptop/iPhone repairs, so this was not a big task for me.  I replaced the screen no problem, powered up the laptop, and nothing. The screen itself lit up, so I knew it was getting power. I read somewhere else that maybe I needed the HD screen cable (Part No. 646969-001); so I went ahead and bought that too. I've just finished installing the cable, and reassembled the laptop, only to be presented with the same issue. Black sceen, but backlit. Any ideas? EDIT - Appears I bought the exact same cable (got the part number from another forum). I have now ordered the Part Number MPN 50.4RY03.001. Let's see if that one works when it arrives.

A:Probook 6570b Screen Upgrade

Hello @shokka9 Thank you for posting on the HP Forums.To get your issue more exposure I would suggest posting it in the commercial forums since the Probook 6570b is a commercial product. You can do this here: Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTEThe support page for your product may be helpful in the meantime: HP ProBook 6570b Notebook PCI hope this helps!

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RELEVANCY SCORE 72

Hi, I got this notebook 6570b i5 2, 80 GHz when idle the temperature 50 degrees.When type a game world of thanks arrives even at 90 degrees.Better not play in order not to compromise the cpu?I did go several times the cpu to 90 degrees, say that I have compromised the operation of notebook?thanks

A:high temp probook 6570b

Hi, I'm quite new around here, gonna try to help the first one out haha.. Have you tried updating the BIOS and latest videocard drivers?Also install the latest version of adobe flash might help? Other thing that you may try is to disassemble the laptop and take off the cooling unit (heatsink)and remove the thermal grease from it and replace it with new one (my experience is that White thermal grease works the best) Be careful not to use too much of it.. a simple shot may do. Be sure to flatten is with some kind of plastic piece or something.. Hoping to help you out!

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RELEVANCY SCORE 72

I want to boot an OS install from my USB, the bios asks for a password, bought a probook 6475b second hand.

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RELEVANCY SCORE 71.2

Hello I have a Probook 6570B with a dockingstation, hstnn-i11x.Im having problem using 3 monitors. I have all 3 monitors connected to the docking station using a DVI cable, a Displayport cable and a VGA Cable.But I am only being able to get two screens to work simultaneously, not all 3 monitors. Im using Windows 7 Enterprise Service Pack 1, 64. Dose anyone else have this problem? Has anyone solved it?Or are you simply not able to use 3 monitors with this computer and dockingstation?  

A:Probook 6570b 3 monitors, with docking station

Hello Fedrick, good day, hope this would answer the question,  http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/mostViewedDisplay/?sp4ts.oid=521...  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 71.2

Hi Everyone,

I have tried to upgrade two HP ProBook 6570b laptops to Windows 10 (from Windows 7).

Whilst in each instance the upgrade went smoothly, and I only needed to upgrade a couple of drivers manually, the performance of Windows 10 is unacceptable.

Both laptops feature an i5 processor, 4 Gigs of RAM, and Intel HD graphics.

Has anybody with this laptop model managed to get Windows 10 running smoothly, and if so how did you do it? Maybe I just need to throw more RAM at the situation...

Any thoughts or suggestions are most welcome.

Kind Regards,

Davo

A:Poor W10 performance on HP ProBook 6570b models?

Quote:





Originally Posted by Mr Davo


Has anybody with this laptop model managed to get Windows 10 running smoothly, and if so how did you do it? Maybe I just need to throw more RAM at the situation...




Hello Davo,

You should. Please, make it two sticks, each 4GB DDR3 1866.

My experience here: HP PROBook 450 G3 BIOS 1.06A has MRC problems (deadly MRC lockup)!

_nobody_

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RELEVANCY SCORE 71.2

Hi Everyone,

I have tried to upgrade two HP ProBook 6570b laptops to Windows 10 (from Windows 7).

Whilst in each instance the upgrade went smoothly, and I only needed to upgrade a couple of drivers manually, the performance of Windows 10 is unacceptable.

Both laptops feature an i5 processor, 4 Gigs of RAM, and Intel HD graphics.

Has anybody with this laptop model managed to get Windows 10 running smoothly, and if so how did you do it? Maybe I just need to throw more RAM at the situation...

Any thoughts or suggestions are most welcome.

Kind Regards,

Davo
 

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RELEVANCY SCORE 71.2

je Besoin mot passe bios HP ProBook 6570b

A:HP Probook 6570b - How can I remove the BIOS Password

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: ??????????
Korean: HP ??????
Thank you for your understanding

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RELEVANCY SCORE 71.2

Trying to turn on wireless.  Can't remember bios password.  previous forums spoke aobut a smc.bin file used to reset password.  cannot find a phone number to call HP and request smc.bin file.  any ideas?

A:HP probook 6570b bios password reset

Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employe

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RELEVANCY SCORE 71.2

Hi, I have the  HP Notebook ProBook Top 6570b with Windows 7 Pro 64 Bit Edition. When I connect the "WD Smartware Ultra" external USB device the Notebook won't boot. It will stop booting at the black screen with HP Logo and the "F10 BIOS configuration" message at the bottom of the screen. When I unplug the "WD Smartware Ultra", then my Notebook, will boot normally and everything works. After a login to my windows account, I can connect the "WD Smartware Ultra" to my USB and my backup works perfectly. When I want to reboot my Notebook Probook Top 6570b, then it will freeze again at the black screen with HP logo as mentinned before. I already changed some parameters in the BIOS (order of bootable devices e.g. SDD, USB, CD-ROM,... ), but it didn't work. Thanks for your help.  

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RELEVANCY SCORE 70.4

I got a ProBook 6570b but the BIOS admin password is lost.  I need assistance to reset the BIOS Admin password.  The details extracted using the BIOS Configuration Utility is shown below: BIOSConfig 1.0;; Originally created by BIOS Configuration Utility; Version: 4.0.15.1; Date="2016/11/01" Time="16:42:31" UTC="11";; Found 226 settings;ManufacturerHewlett-PackardProduct NameHP ProBook 6570bSystem Board ID17ABUniversally Unique Identifier (UUID)8EE994AE64AAE111800788C872014066Processor TypeIntel(R) Core(TM) i7-3520M CPUSKU NumberB7C07PA#ABGWarranty Start Date06/01/2012Processor Speed2.90GHzSunday*DisableEnableMonday*DisableEnableTuesday*DisableEnableWednesday*DisableEnableThursday*DisableEnableFriday*DisableEnableSaturday*DisableEnableBIOS Power-On Time (hh:mm)00:00PCID VersionA1.00System Configuration IDA1009D11Define Custom URLTotal Memory Size16384 MBMemory Slot 1 InformationBottom-Slot 2(under) 029E 8192 MB @ 1333 MHzMemory Slot 2 InformationBottom-Slot 1(top) 029E 8192 MB @ 1333 MHzCustom Boot PathBIOS Date03/28/2013System BIOS Version68ICE Ver. F.41Serial Number5CB22201TWVideo BIOS RevisionATI 04/05/12Keyboard Controller Version42.34Ownership TagAsset Tracking NumberPrimary Battery Serial Number00871 5/24/2012Serial portDisable*EnableSecondary Battery Serial NumberNo Battery PresentParallel portDisable*EnableFlash media readerDisable*EnableUSB PortDisable*Enable1394 PortDisable*EnableExpress Card SlotDisable*EnableWWAN FCC IDNo Device PresentWLAN FCC IDPD9... Read more

A:ProBook 6570b BIOS admin password reset

Hi, Unfortunately I'm not aware of any 3rd party utilities that work with this particular Model, however if you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password. Regards, DP-K

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RELEVANCY SCORE 70.4

Device manager does not list the serial port so I am assuming there is no driver loaded for the native serial port.

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RELEVANCY SCORE 69.6

Hi all, Repost here folowwing advise from HP support (original post here - http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/upgrade-wwan-un2430-card/m-p/4213726#M40... ) to the existing wlan card in probook 6570b added WWAN un2430 Sierra Wireless Gobi 3000 MC8355 card. All drivers in place (used from HP site 1.0.45.0 for un2430):- HP un2430 Mobile Broadband Module Modem- HP un2430 Mobile Broadband Module Diagnostics- HP un2430 Mobile Broadband Module NMEA- HP un2430 Mobile Broadband Module USB Deviceexcept one:- HP un2430 Mobile Broadband Module USB Device and hardware ids is "USB\Vid_03f0&Pid_371d&MI_06"(result almost same for 6560b) When tried to run HP connection Manager (4.7.4.1) i see permanent "device is initializing" message and nothing happend. System win 7pro 64bit Appreciate if someone can guide what else should be done\installed to get it into working state.

A:Upgrade wwan un2430 card in Probook 6560b\6570b

HP support! Any comments on the issue? Thank you.

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RELEVANCY SCORE 68.8

HP Probook 6570b Quick lunch botton (MUTE) Stuck in Orange...  













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A:HP Probook 6570b Quick lunch botton (MUTE) Stuck in Orange

According to the message you have recently posted I would like to confirm that this could be a hardware issue and I strongly recommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer You can also Check your warranty Here to verify the warranty status  Hope this helps, for any further queries reply to the post and feel free to join us again **Click the KUDOS star on left to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

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RELEVANCY SCORE 66.8

My fingerprint scanner has been working just fine but recently kept having trouble recognizing it. Now it won't work at all on any finger and it is clean...

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RELEVANCY SCORE 60

Hi, I have a 8 month old HP Probook 455 G2  Product No.  G6W44EA#ABU and unfortunatelymy wife has managed to get a couple of Greasy fingerprints on the Lid, these are not heavy grease but would not normally be a problem on plastic lids. I am not certain what the covering is suffice to say it is some sort of Bonded on rubber like texture. Does anyone know how to clean the lid and not damage it ?? Thank you in advance for any help. Regards,                          Mike

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RELEVANCY SCORE 60

Hey there, I bought this Laptop some years ago and I want to use the fingeprint-sensor now the first time. My OS is Windows 10 Pro @64Bit.  I used this page [1] for downloading the Synaptics WBF Fingerprint Driver. But if I try to to use it, there is no option for me. (Btw. I cannot use the search by my Windows-Button, I completely uninstalled cortana.)   Could someone lead me to solve this issue?   EDIT:::I dont know why, but it works now without doing something different. [1] http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6943803&swLangOid=18&swEnvOid=4192

A:How to install and use fingerprint on HP Probook 430 g2?

I suggest reinstalling Cortana to regain access to the Windows search. Invoke the Device Managerto verify that the fingerprint sensor is recognized as being present by the operating system. Enter the BIOS and check the advanced section  and ensure that the fingerpint device is enabled. Once that is done, download and install the following fingerprint device driver software.http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74390.exe

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RELEVANCY SCORE 60

Hi, how could I use finger print software to protect device? I used Windows Hello before, but on official page I downloaded Synaptics WBF Finger Print Reader (There was only that software), but where it  is and how can I configure it?

A:Using Fingerprint software for HP ProBook 450 G3

Hi: I don't know about Windows Hello, but you need to install the HP Client Security Manager software found under the security driver section on your notebook's support page to register and use the fingerprint scanner to log in.

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RELEVANCY SCORE 59.2

Hi everyone, hope u'll be fine.. i bought new laptop hp probook 450 g3 last week.. but i m facing problem form 1st day.. The problem is my lappie fingerrpint reader/sensor not working . I update all drivers from hp site but fingerprint reader still not working.. if anyone know how to fix this problem kindly help me out of this problm please.. regards,awais











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A:hp probook 450 g3 fingerprint reader not working

@Muhammad-Awais? When you say not working. Do mean it will not scan??? Does it show in Security Settings??? REO

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RELEVANCY SCORE 59.2

Hi all, I'm having issues trying to use the fingerpint reader. Notebook is an HP Probook g2 640 and I've instaled the drivers suggested by HP in the Support forum (Synaptics WBF). Anyway, when I try to run the Synaptics app, this is the error. "The Digital fingerprint reader is not detected. Please make sure the sensor is configured correctly and try again". Also, in the Device Manager, I cannot find any "Biometric" information. Do I need to install any other driver from Windows 7 first? Any help will be appreciated. Cheers

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RELEVANCY SCORE 59.2

 Hello, I have recently purchased a HP ProBook 450 G2 with Windows 8.1 being preinstalled and the possibility to install Windows 10. So I did, but shortly after the installation has finished I realized that the login with fingerprint, respectively the fingerprint function in general, does not work anymore with Windows 10 so this function which I actually paid for became useless.I tried installing HP ProtectTools etc.. but I couldn't find anything for my Notebook model. Also my hotkey for birightness and mute key are not working, i have download the drivers and it aint works.Sometimes i face no voice when i plug headphones. Also i sometimes face that my system shows some graphical lines when i turn my sytems that seems LCD issue, dont know why i am facing these issues with windows 10. When i connect my phone to the USB port, and the lid put down after sometime it aint strat my laptop. Then i have to remove and plug again the battery to start work. Is anyone having the same problem with this model, or is there any solution? Please help  

A:HP Probook 450 Fingerprint Sensor with Windows 10

hey having exactly the same problems, since i upgraded to win 10

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RELEVANCY SCORE 58.4

My Hp probook-4445s is loaded with linux .I have downloaded fingerprint driver of linux which is available in your website(it is rpm based ). I converted it to debian and installed in my system ,but it is not working .Please help to solve this issue.

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RELEVANCY SCORE 58.4

Hello! Does anyone know what is the correct driver for the fingerprint reader on a ProBook 4530s?I'm running windows 10 Thank you.

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RELEVANCY SCORE 58.4

The built-in fingerprint reader on my HP ProBook 440 G3 laptop is not working. I installed the lastest versions of both [HP Client Security Manger] and [Synaptics Mouse Driver]. I also updated the BIOS. The problems seems to be that Biometrics is absent from the Device Manager.  Even when I entered BIOS on startup, I could not find options to enable Biometrics. Nothing seems to work. Please help!

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RELEVANCY SCORE 58.4

I bought my laptop about two weeks ago. Then first, I installed Windows 7 Professional 64 bit. I installed "HP Protect Tools" & could enroll all 20 fingers at once without any issue. Then recently, reinstalled the whole system with Windows 7 Ultimate 64 bit. Then, installed Protect tools & could enroll my two thumbs. But I couldn't enroll any other finger. For each other finger, first two confirmtions work properly. But at third, it always fails. I cannot think that this is an issue related to how I sweep the fingers. Because, then how do every first two confirmations get passed?. Hope anyone will help me to sort this out.













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A:Fingerprint already enrolled Issue - ProBook 4540s

OK.. I just sorted it out. I clear all fingerprints data & then, I could enroll all 20 fingers.

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RELEVANCY SCORE 58.4

I just bought HP Probook 4530s Ci5Ram 6 GbHard 740 Gb1 Gb graphic card RadeonOperating system win7 64bit I downloaded the driver software and digital persona software from HP website, the device manager of my system is showing that the driver is installed correctly (Named as Biometric devices, and under it Validity sensor, its version listed is VFS471). But on windows log on it is showing detecting reader, and then reader is not detected. Same is happening in the software (Digital persona). I tried different softwares from different websites.  Please tell if you know something NEW. I said something new because I saw many people on many websites looking for that problem. But the problem is there. When I run the setup of Validity sensor driver, it install fine.Then I run the latest Digital persona software it says on its installation ("The system cannot verify that the fingerprint readers is installed"). And under it here is a option to SKIP that part. When I do it, it completes the installation and restarts the computer. After that same problem "Reader not detected" on windows log on.











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A:HP Probook 4530s fingerprint reader not working.

Hi,Uninstall driver and software for fingerpint reader. Resource:Uninstalling Software in Windows 7Uninstall or change a program in Windows 7 Download and install Validity Fingerprint Driver from here.Download and install HP ProtectTools Security Manager from here (inside this package there is software for fingerprint reader).Restart system and check the results.

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RELEVANCY SCORE 58.4

Hello, My HP ProBook 450 fingerprint signin option has disappeared suddenly. During windows signin I cant see the fingerprint signin option anymore or if I scan my fingerprint nothing happens. It worked perfectly fine yesterday.  Any guess, what is the problem and how to solve it?

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RELEVANCY SCORE 56.8

Hi I have one HP Envy 15-ae105np, which I bouth yesterday. I have configured my fingerprint scanner and it was working just fine.Today when I turned on my computer the scanner wasn't responding, it hasn't done any light. I went to device manager and I went to the properties of the the fingerprint scanner and it was saying that is working fine.I have also searched in options of start of session and the option of the fingerprint wasn't there. I don't know what to do so I went here. I hope you can help.Thanks,Raul P.S. Sorry for bad english, I am portuguese.

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RELEVANCY SCORE 56.8

has anybody else had a problem with their fingerprint scanner since upgrading from Vista? I take 5 or 6 or sometimes even more, attempts to log on/open programs etc since upgrading whereas on vista it did it first time every time. I have the acer aspire 6935G (Acer Aspire 6935G-844G32Bn Gemstone Blue Laptop LX.ATP0X.065 - Acer Direct)

A:Fingerprint Scanner

hi there, how old is this laptop? If unde warranty, ask for the part replacement.

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RELEVANCY SCORE 56.8

I have a fingerprint scanner for mobile which has not usb connector but mobile charging port. That's why i can connect this device to my mobile but not my pc. I want to connect to my pc so please help me.
 

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RELEVANCY SCORE 56.8

i had hp protect tools to log on using fingerprint scanner on windows 7.  i upgraded to windows 10 and this software is not available.  tried to install windows 7 version but it does not recognise the fingerprint scanner.  my device manager still knows it is there.  is there another software i can use on windows 10 to signon using the scanner?

A:fingerprint scanner

Hi: Try the HP Client Security Manager software, which superceded the HP Protect Tools Security Manager software... HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system. ftp://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

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RELEVANCY SCORE 56.8

  I cannot use the fingerprint scanner ever since I upgraded to Windows10. I even can't find a solution/support on the web. Can anyone please help that how can I enable it back?  Cheers! 

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RELEVANCY SCORE 56.8

Ok this is just crazy, first I uninstalled CC Cleaner then I installed Speedfixtool and Avast for my daughter's virus protection and malwearbites then when I rebooted it asked me for a fingerprint!! This is not what she uses, she only uses a password! When I try to move the mouse, it will not move, when i attempt to type in the password, it will not type!! Please someone help me before she comes home and skins me alive, these were the ONLY things done to the computer, how can this happen?? This is a HP Pavillion DV7 running Windows 7Home Premium the bios is  InsydelH20 so it cannot be disabled in bios unless you have some other idea....... HELP!!!! If the bios was the other one which is more normal, I could disable it in there.... But it is of course the one that you can't disable it in... I have never seen where installing software can do this at all!! Please HELP ME Thanks in advance, I can only find people who WANT the reader, I do not and I need to be able to get her back on her computer, she is going to freak out!!  

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RELEVANCY SCORE 56.8

Hello All!

I don't know how to work my fingerprint reader!

Here are some details about my comp and what I've done so far:
HP Compaq 6710b Laptop(i know i know, thats my problem right there... newaze )
Windows 7
Vista Drivers for the fingerprint reader are installed
Nothing relevant in control panel that i could find:
-Credential Manager
-Biometric Devices
-User Accounts

In Biometric Devices however, it does say that the reader is ready to use and that it is on and enabled to allow users to log on to windows using their fingerprints.

I've redownloaded the driver from the hp site but no change. Maybe because its a Vista driver and I'm using Windows 7?

Dunno what else to do to get this puppy working... any ideas???
 

A:Fingerprint Scanner

Windows is a beta version right? If so, create a dual boot of Vista frist, Windows 7 second
 

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RELEVANCY SCORE 56.8

Hello, could you plz help me to set up the fingerprint sensor on my hp probook 450 G1?

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RELEVANCY SCORE 56.8

I have an HP folio1020 core M with windows 10 installed up & running. I have installed the latest fingerprint scanner driver from hp website(properly installed, does show in device manager) but I absolutely have no idea about how to use fingerprint scanner? I have googled a lot but couldn't find a solution for that. I am starting to think now that it just a hoax now.... please help.......

A:How to use fingerprint scanner???

Hi, Please use the following instructions:         http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00958213 Regards.

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RELEVANCY SCORE 56

Hi

I have a laptop with authentec fingerprint scanner and i would like to disable it cause im the only one able to access the computer. I can find the scanner in my hardware list but i cannot delete it. It will only delete the driver and it's just there when i restart. Can anyone plz help me? I also cant find any of the software that it uses.

Thanks

Sanyo

A:authentec fingerprint scanner

Does it show up in the bios?
If not I think you may have to look to the laptop maker for the answer.
The fact that it is there for security would make me think that it will be difficult to disable.
I could be wrong and it wouldnt make it the first time or make me feel bad but if I really needed it for security I would hope that it wouldnt be easy.

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RELEVANCY SCORE 56

I'm considering the purchase of a fingerprint scanner for generating secure passwords on websites, etc. These devices don't seem to be widely used. Can anyone recommend a good model?
 

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RELEVANCY SCORE 56

my fingerprint scanner stopped working with windows hello on the windows 10 OS. It kept bringing up an error-try-again-later message. Tried many things that didn't work and got fed up, so i uninstalled (deleted) the existing driver based on an article i read online suggesting this line of action as a solution. Now, i can't seem to find the driver for it on the Lenovo site to install back again. I'm close to hulk mode because one thing after another, my computer has almost driven me crazy today. i don't know who to blame: lenovo or microsoft or both. I'm tired and i just want this fixed. My fingerprint scanner when it was working would emit a light often, but now i noticed it doesn't anymore. My laptop is a Thinkpad X220

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RELEVANCY SCORE 56

I have reinstalled windows vista due to installing a new hard drive. I have gotten it pretty much to how i want it, but there is one issue.

I want the fingerprint scanner to work but when i go to register fingerprints, it Thinkvantage Fingerprint software cannot find fingerprint sensor device.

according to device manager the scanner is working correctly.

umm lets see useful info:
vista operating system, thinkvantage fingerprint software verson 5.6.2,

laptop model: lenovo 3000 n100 0768

A:fingerprint scanner not found.

Hi -

Try the drivers here --> http://www-307.ibm.com/pc/support/si...SU-UPDATE.html

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 56

Hello,

I am using a HP ProBook 6560b (Win 7 Pro x64) laptop which comes with a fingerprint scanner, which I want to be able to use to log in to Windows. This has got me stumped right now though, and I can't find a solution for this problem online. Here's hoping you guys know what the problem is

A few more details: The computer came with a bundle of HP programs, and after considering them and what they had to offer I uninstalled nearly all of them. As I said before, I want to be able to use the fingerprint scanner, and the only thing I've found so far which uses it is the HP ProtectTools. This program only allows me to link my fingerprint to credentials FOR various login screens (websites, programs, etc) AFTER I've logged into Windows using a password.

This function doesn't interest me. Do you guys have any idea how I can start using the fingerprint scanner to log in to Windows ?
 

A:Log in to Windows with fingerprint scanner

I would think that theres a driver for that and when installed it sometimes asks you what kind of install do you want a typical one or a custom one. I think under typical it should give you the option of just having it scan when you first log into windows only.Be careful tho i have that feature in 2 of my older ibm laptops and somehow i messed up and got locked out of my computer. i had to pull out the drive and remove the driver and never used it again.I guess its a nice feature to have when its done right but if not it can create a headache you dont need.
 

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