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B590 - Can't access BIOS anymore

Q: B590 - Can't access BIOS anymore

I have a huge problem with a B590 Notebook: I replaced the harddisk for a test installation of windows 10. This was already quite a pain in the youknowwhat, since it didn't want to boot from USB-stick. I was able to solve that by changing a boot-option in the BIOS to 'legacy' and changing the boot-order and could continue with the windows 10-installation. Then I wanted to reinstall the old harddrive and run the original windows 8 again. Unfortunately the computer doesn't seem to recognize the original harddrive a boot-device anymore. Instead it seems to search for a boot-device on the network (in an endless loop).The problem now is, that I can't access the BIOS anymore. Pressing F1 as stated on the boot screen has no effect (just like pressing F2, F10, F12, ESC, Enter, AnyKey).My next idea was entering the BIOS from the still running windows 10 installation (By pressing Shift+Restartbutton.) Strangely there is no 'UEFI Firmware settings'-option So how can I enter the BIOS to check the boot-settings/order on this notebook? Thanks!

--Thinkpad Edge E330 (3354), i5-3210M, 4GB, HDD 750GB, SSD 16GB, Win8 64

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Preferred Solution: B590 - Can't access BIOS anymore

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Hi I have changed boot order and also I have disabled UEFI in order to install linux on other partition(not done yet). as I always do on other laptops. But now after changing to legacy mode I cannot access BIOS anymore. I got pxe-e61 error. OK so I insert USB linux drive and it is working properly with live boot.  But I realy need to boot Windows, but it is not possible becoáuse of UEFI being turnd off. Also It is not possible to access bios, because BIOS was accessed from recovery windows menu, whitch doesnt load anymore. Also when it is booting up (lenovo logo) I press esc (no other keys are workind) which open menu where I "can" boot to BIOS. So I press F1 menu dissapears but I end up with same PXE-E61 error. Any advice how to enter BIOS and change it back to UEFI mode ? thanks

A:Lenovo B590 cannot access BIOS - UEFI disabled

I hope you meant to say Lenovo B590, because I cannot find any reference to a Lenovo G590 Not sure why, but others have reported that to regain access to the BIOS, you have to do the following. remove the battery and power, then remove the back panel.remove the BIOS battery.    See page 44, 45 and 52 of the Hardware Maintenance Manualleave it for a couple of minutes (I would say 5 minutes or more).replace the BIOS battery and the cover, then the battery and then the powerBoot up and use F1 / F2 to go into the bios Hardware Maintenance Manual Lenovo B590https://download.lenovo.com/pccbbs/mobiles_pdf/b590_hmm_en.pdf I hope it works for you too. Good Luck,

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hello i have upgraded from win to win 8 pro.i have the sony vaio F11Z(2010 year model).with win 7 i have access in my bios with F2 key.but know i can't anymore.what can i do?i have the old traditional bios

A:cant access anymore with F2 in bios on win 8

Win 8 has a "quick boot" feature that basically bypasses the BIOS (or at least does not let you in) on power up. If you do a "restart" then you can access the BIOS normally.

There is a work around that will allow you to disable the "quick boot" function so that it boots just like Win 7 did and you can access the BIOS.

Fast Startup - Turn On or Off in Windows 8

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Hello everyone! I ama new user and i am coming up with this post as I couldn`t find any kind of solution for my problem.Recently I decided to do a reinstallation of my operating system, which also previously was Windows 7 Ultimate (x64). The installation went as usual, and after finishing it I went on to install all the latest drivers from the Lenovo site, for my product. When getting close to installing almost all the drivers i`ve needed, i stumbled upon a new version of the BIOS amnd the drivers and sfotware recommended for my laptop, by the producer. So i proceeded to install the upgrade, restarted the computer when it prompted me to do so, but after the so-called restart the laptop did not boot up as usual. At first it was telling me to not do anything as the BIOS is being flashed and then it was telling me something about some sort of image processing, things that i did not understand at the time (i have never encountered anything like that). After that my screen turned black. I have not done anything for a few couple of minutes as i thought it was supposed to be like that, but then i just force shut it down and unplugged the AC adapter. When trying to boot it all up again, the only thing i got was a black screen and nothing else.After doing a little bit of research it appears that, somehowm i`ve managed to corrupt the bios on my laptop or something, and nothing else would work at this point. I tried to remove the BIOS battery and the ram and then put them all back, trye... Read more

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I just built my first PC last week and things have been fine for the most part. A few little problems here and there though. This might be a little long-winded but I would rather give as many details as possible.

My problem started with finally organizing my cables and peripherals. I plugged in my 2 external hard drives (2 different Seagate drives) into 2 rear USB 2.0 connectors and when I booted up, my computer kept going straight to BIOS without me touching any buttons. I would try to exit BIOS and start windows but I would keep looping back to BIOS everytime. When I unplugged them before I booted up, my pc would be fine. I could also access the data on the drives when I plugged them in after the boot.

I posted somewhere else about my issues and someone recommended disabling my usb and usb 3.0 legacy support. They also recommended updating my BIOS if it wasn't up to date.

Sure enough, I went into my BIOS and my version was 1.20 (newest version is 1.30). While I was in BIOS, I disabled my USB and USB 3.0 legacy support. Saved and exited and my computer booted up.

I downloaded the windows option for BIOS and tried to run it but I kept getting "Error : Firmware does not have flash (AFUWINGUI) support". So one question would be, is this error a big deal? I'm not going to try to install it from windows so I feel like it won't matter. After doing a little research I now see many people recommending not to do a windows installation... Read more

A:ASRock Extreme 3 Gen 3 -- can't access BIOS anymore. Computer boots fine though.

Is your keyboard USB or PS/2? Normally a USB keyboard will not work before booting until you've enabled it in BIOS already. So basically you need to use an older keyboard (or an adapter) the first time, and then enable USB in the BIOS to use your USB keyboard.

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Here's the problem hi...   im a pc tecnic and a customer give me an lenovo b590 with a boot problem....  in the boot, the screen of boot options appear the lan boot and the hdd, but any option wonīt boot, i try to config. the bios boot options, change to UEFi for LEGACY but its has supervisor password. the customer wonīt  remember the pass, the laptop is out of waranty and heīs take the desition of change the bios chip. after the bios change the options on the bios are avaliable and i change the options UEFI/LEGACY an the full features of config. in the bios, the problem is the hdd dissapear ..not detected...  i put the hdd in to another pc/laptop and it fine, also i replace the DVD and put an adapter to convert the DVD drive into a HDD (its a caddy for an optional HDD, or to have 2 hdd in the laptop)... after this the hdd its appear and says the diagnostic screen FIXED DISK and the info of my hdd, also i try to install a clean installation of WIN 7 the boot usb its correct, the installation menu show the disc, and copy all info in the disk, but again the boot fails, the diagnostic screen says fixed disk ..ok but NO BOOT...   any sugesstion?  i try wake up this laptop for 3 weeks but i canīt... Bios of lenovo B590 not detect HDD...also i buy a hdd caddy and put an other hdd in the CD/DVD reader so i have installed 2 hdd in mi lenovo...but bios can't detect...

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Hi everyone, Can someone tell me where i can find the upgrade BIOS from 1.12 to a newer one for my Lenovo B590 but with WINDOWS 10 ??

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changed the hard drive from normal hdd to ssd on this lenovo
now a menu pops up asking for boot device but just flickers when i select dvd or usb
and i cant get into the bios via f1 or f2 or delete

i just give up with these new bios...they make me mad!!!

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Hello,I have full format HDD: i removed it from computer, and make full format on external computer. Next to that, i put the HDD, and the computer shows this screen and no posibilities to do any other thing:Used both buttons:its the only screen that i can show, computer works moving 1st to end, but pressing enter reboot to same screen. I tried to put all keys, f2, f12, enter, del, supr, fn+f2 fn+f2... etc... no one give me to BIOS. And pressing whatever comand the computer returns the same boot menu, dont do anything thanks for your time!

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So the situation is like this, I have b590 20206 I was using partition editing software, so needed to disable some security settings to boot from USB, I switched as the guide from uefi to legacy and bang, the screen is no longer doing anything. I tried to download the official bios and flashing H9ET75WW by renaming it to BIOS.cap then using fn+r usb keeps blinking for a bit and it reboots but nothing comes up. Reading this forum yesterday, I managed to flash this one H9ET92WW, this one is the only one that makes the laptop light up again, I see the lenovo splash screen only with this one, but then it says realtime clock error, configuration changed restarting the system then back to black. Could you please advise what is it that I am missing? Thank you 

A:B590 dead BIOS

Could you please advise what is it that I am missing? Thank you 

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hi I have a lenovo b590 with i5 3210m (model 6274) I recently upgraded to Windows 10, have the windows key 8 preinstalled on bios, is there any way to change it or to install a bios without keys? currently assembles the version 1.19 bios ,  I downloaded the file h9et92ww but do not know to install bios for this PC version.

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My c drive is caught up in network drive, how can i fix this? im not able to reinstall, etc. what will be the default for built in directoriesand boot order?. I need explicit directions fro using the four disks that came with my laptop.  i have a b590 laptop running 8.1.  thank you

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Hello everyone! I have recently ungraded the motherboard of my B590 to HM77 so that I could use it with an Iintel core i5. My question is, is the latest BIOS for Lenovo B590 for both versions of these laptops? I mean, does it support HM77 chip? The current BIOS of the board is very old (2013) and Windows won't switch to Nvida GPU despite it's presense in the device mangager. Thanks and I really appreacite your support! 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

bios.jpg ?1831 KB

A:B590 - Is the latest BIOS OK for HM77?

I'm not clear on whether you have a B90 or a B590.   It would be helpful to get the full model number (from where the serial number is), and a screenshot of a 'sys info'.   Thx. 

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I'm on a fresh install of 64-bit windows 8.1, but the BIOS installer gives the following error message: "Your machine does not match with this BIOS. Update process will be halted." Why on earth is this? I googled the error message but this only seems to be a problem with people trying to upgrade the BIOS from win 10... but I'm definitely on 8.1, it even says Windows 8.1 Build 9600 in the corner. The only modification I made is that I upgraded the ram to 8 GB (from 4 GB), but the BIOS update fails even if I take the extra stick out.

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Hello, i have a Lenovo B590 with Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz and NVIDIA GeForce 610M, can some1 help me with an information? I want to upgrade my laptop, so can someone tell me the best CPU and latest that fits my model? I want to change with an i5 or i7 if is possible, but i don't know what motherboard i have on this model, if i upgrade the laptop with a new, better motherboard, please tell me. And another thing, can someone tell me where i can find the upgrade for BIOS from 1.12 to a newer one for my Lenovo B590 but with WINDOWS 10 ?? I hope is there any1 who can answer my request with an valid one. Ty and have a nice Christmas !

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I own a B590 (20208) with Windows 10 (64 bit).I tried running "BIOS Update Utility for Windows 10 (64-bit), 8.1 (64-bit), 7 (64-bit) - Lenovo B490, B590" and got the following message: "This BIOS is only for Lenovo B490. Are you sure you want to update the BIOS on this machine ?" and "Your machine does not match with this BIOS. Update process will be halted." The readme attached to the .exe says Updated Date 2015/8/6
Software name H9ET92WW
Support models B490/B590
Operating Systems Microsoft Windows 7 64-bit
Microsoft Windows 8.1 64-bit
Microsoft Windows 10 64-bit 

Go to Solution.

A:Newest B490/B590 BIOS update not working

Same issue here,I hoped that the bios upgrade should be solve the problem, but the "official" bios isn't working, nicely done again.
I need to renew my battery, thirdparty isn't available due to lenovo lockout ... right, I've bought a genuine lenovo but this isn't working too ... nicely done
Moderator comment: Post edited to conform with the Community Rules. Keep it clean and keep it civil. Fair warning.

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hi, i have a lenovo b590 laptop (20208 type) with i3 3110m and nvidia gt720m and whenever i try to update the BIOS using the latest BIOS version available on the lenovo drivers download page , i get the following error: https://i.imgur.com/lKMLQV9.pnghttps://i.imgur.com/OkY9aQy.png this is the actual BIOS version on the laptop: https://i.imgur.com/1Tvib3d.jpg  how can i update the BIOS on it? i guess the problem is that the allready running BIOS is H1ETXXXX version and on the lenovo drivers download page is only the H9ETXXXX version which i guess isn't compatible with the 20208 version of the laptop and shows the "machine does not match with this bios" error. forgot to mention that my OS is windows 7 x64 on which i tried to run the bios update.  also will this laptop model gonna receive any new bios updates especially regarding the newly discovered intel security flaws or it's completely abandoned allready in terms of support?

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What is the Bios Recovery Key Combination of one of this notebooks? It seems to be FN+R, but after three seconds it restarts without any "Beep" Sound or recovery process.  I've built the USB Flash with wincris.  - Johannes

A:B490 // V480 // B580 // B590 - Bios Recovery Key Combination

have you tried fn+b?

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Hello everybody,First of all please excuse me for the spelling I'm french .I would like to update the BIOS of my lenovo B590 but I work on Linux Debian stretch. But all the update utilities are only available for Windows. I currently have the H5ET63WW version (1.06) of the BIOS. I did some research on the Lenovo Support Center and realized that I needed to get the BIOS version H9ET75WW first (Here : https://support.lenovo.com/fr/fr/downloads/ds032260 ). So I downloaded the .ZIP file, however it contains a lot of files and I do not know which one to use ... Some friends advised me to go through a FreeDos Live USB to flash the BIOS, but not knowing which file to start, I find myself confused .Here is a recapiltulatif of the system features :  Thank you for your help, I'm well aware that the Linux environment does not facilitate anything but for my work I have no choice ...

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Hi...i have a lenovo B590...this laptop was a gift ...two days ago i power up and no boot...shows boot option menu but no option get charge the system, also cannot boot from the usb key or cd room...i tried remove the battery (the two) but still no boot and the bios supervisor password still appear... anybody know a solution?

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"anymore" being the key word. I have Windows 2000. I used to be able to get into bios by hitting either the F2 or the F8 key; I don't remember which at the moment. Additionally, during boot-up or whatever it's called, there used to be a message on the screen instructing the user to hit F2 or F8 for bios, but that message is no longer there; or I can't see it if it is.

When I hit F8 now, all I get is a screen listing options such as Safe Mode, but no option for bios. When I hit F2, I get no result at all; the machine just continues to boot. I am both confounded and frustrated; confounded in that I used to be able to get into bios with no problem; frustrated because now for some reason I can't. And I need to. Any help would be appreciated.

I have a Dell PC, but it's out of warranty, so I can't ask Michael for help. Thanks.


A:can't get into bios anymore

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Hello. I'm not sure if I'm asking in the right place. If I'm not, I apologize.

Here's the issue. I have an eMachines eM350 netbook that used to be able to boot from a flash drive, until now. I have a flash drive that is dedicated to installing an OS via USB, and recently I've been looking to reinstall Xubuntu as a dual boot, but for whatever reason, my BIOS won't even recognize the drive anymore as USBHDD, and any other drive I use is categorized as USBFDD, even using the same model (Lexar 16GB S70)

Windows is still capable of recognizing the flash drive (Lexar 8GB S70), but not the BIOS.

What do I have to do so that I can boot from a flash drive again?


A:BIOS not seeing USBHDD anymore.

Try creating your Linux Live USB pendrive with LiLi - Linux Live USB Creator. http://www.linuxliveusb.com/

If it does not work with your Lexar pendrive, try another brand pen drive.

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Hi, i was happy with my B50-70 I3..only HDD was to slow. So i bought a SSD.I put the original HDD in a USB case and the new SSD into my B50-70..butI was not able to access the new SSD to copy from old external HDD to new internal SSD.So i put back the orignal HDD into my B50-70..Surpise BIOS told me it is not secure and i should use my revcovery disk.No recovery disc from this Laptop :-)Any other Recovery or Boot disk or USB stick from Windows 10 pr( the OS i run before) do not work.after a while is saw that UEFI was activ. With a lot of do tis or that i was abel to change from UEFI to legacy.But all i get now is a error message that a windows file is missing ( i had reformatted all partitions on old HDD and new SDD)I have no idea how i can make a new SSD run in my laptop.Thanks for any help 

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First problem is that I tried after some time to get into the BIOS(Have the last version of BIOS lenovo offers) and couldn't get with any of the known keys. Delete and F2 go into windows boot menu, F8 goes into hdd boot menu and F12 into advanced windows menu(with safe mode,repair etc). I might have mixed up which key does what but in the end none of them goes into BIOS. Second problem,at my father's office there's an hdmi LCD TV that I've previously used as a second monitor extending the laptop's.But I haven't used it in a while and now it doesn't get recognized anymore.I have latest drivers in both Intel and Nvidia. When i press detect in the Screen Resolution menu I get two small grey monitors(displays not detected,one for each graphics chip). Any ideas? Thanks

A:Y50-70 : Can't enter BIOS anymore and can't find a...

I have very similar problem.  Y50-70 and no key will take me into the BIOS.  F2 is totally ignored, does nothing when you tap it during boot up.  Always goes to Windows 10 login.  F2 worked fine previously and would enter BIOS, but no more.

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i was happy with my B50-70 I3..only HDD was to slow. So i bought a SSD.
I put the original HDD in a USB case and the new SSD into my B50-70..but
I was not able to access the new SSD to copy from old external HDD to new internal SSD.
So i put back the orignal HDD into my B50-70..Surpise BIOS told me it is not secure and i should use my revcovery disk.
No recovery disc from this Laptop :-)
Any other Recovery or Boot disk or USB stick from Windows 10 pr( the OS i run before) do not work.
after a while is saw that UEFI was activ. With a lot of do tis or that i was abel to change from UEFI to legacy.
But all i get now is a error message that a windows file is missing ( i had reformatted all partitions on old HDD and new SDD)
I have no idea how i can make a new SSD run in my laptop.
Thanks for any help
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

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Hi guys,

Windows 8.1, Asus KL551 laptop.

So the problem is: I wrote Ubuntu to an Usb stick, because my friend needed it on her laptop. The program i used: LinuxLive. There was an option wether i wanted to create a virtual disk or not. I didn't know what that was, so i chose this option. After the progress i had an extra E: virtual disk on my computer. I didn't know what to do with it, so i just deleted the files in it. Then when i restarted my computer there was a booting problem, Windows wouldn't boot. So i plugged the usb stick into my laptop, and booted Linux from it. I started a program called G-Patrition. There i deleted the virtual disc, and restarted. Windows booted, it worked perfectly. But when next i started my laptop the usb stick was still there and I accidently clicked on "Install Ubuntu". So a window came up with some settings and started the installation, i clicked on the X to close it, but it froze. After a half an hour the same frozen screen was there, so i pressed the power button to shut down. It was a stupid thing beacause now my BIOS can't boot from HDD. The only boot option is the CD/DVD or USB. It says "Reboot and select proper Boot device
or Insert Boot Media in selected Boot device and press any key..." The interesting thing: When boot from USB Try Ubuntu Without Installing, Ubuntu sees the Hard Drive, but i can't see the contents and folders in it. Rightclick information: 991 GB space, 49 GB in use. This 49 GB is my Windows 8.1 ... Read more

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Hi everyone,

This is my first post here and I'm glad to have found this forum with so many helpful people. I am typing this from my iPhone since I'm having troubles with my laptop, so sorry in advance for bad typing.

So recently my gpu failed (8800 GTX M) and I ordered a replacement. After I replaced the faulty card the laptop was running beautifully for 2 days. Today while playing call of duty the game crashed with A directx error. Thinking it was just a random thing I restarted the laptop And it wouldn't boot up anymore. Not even the Dell splash screen appears anymore.

Shocked I disassmbled the whole laptop and put it back together. After this the Dell splash screen appeared again, only once though. Now I'm back at a black screen with nothing loading at all. I am super frustrated right now, and have no idea what itmight be.
Hope someone can help,

A:Laptop doesn't even load bios anymore

Does the laptop have integrated graphics?

If so remove the graphics card and see if you get the splash screen.

Odds are it has something to do with the new card.


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Hello,i cant enter bios, when lenovo logo appears after press F1 only black and blinking "_" in left upper corner of the screen.when lenovo logo appears:if i press "enter" menu apper then F12  but same black screen This happend when i changed setting in BIOS From UEFI first to LegacyFirst.I tried also update BIOS via utility upgrade successfull but still black screen. 

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I recently updated the bois on my Alienware x51 from 4 to 14(?) and the computer wouldn't allow me to login after it restarted, it asks for the computer to reboot and a proper boot device to be selected.
I had to put my windows 8 install disk in and search for my windows key. I didnt have a windows 8 key (the computer was factory refurbished and bought from an authorised reseller, and I wasnt provided with a key.) So I bought windows 10 and tried installing that. It loads the files and accepts the product key. The computer then prompts me to remove the windows 10 usb, and restart the computer normally. The computer boots and asks to reboot and select the proper boot device, which restarts the process.
With the other install option (custom install) I have the option to choose where to install windows, however none of the drives have enough room (I think, because I cant click next on any of them) and I'm unsure which, if any to format.
I dont care about anything thats on the computer, I just want it working again. 
Cheers for any help

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Hi guys, few hours ago I was playing Battlefield 3 multiplayer match, I won, but then my computer frozen. "big deal, it happens" so i restartes computer and BUM "please select bootable device, blah,blah, blah".
I went to the bios and it seems that it does not see my HDD any more, which is weird, because it was working few minutes ago.
My HDD is only FEW DAYS OLD, 1T seagate. When I am turning on computer, the HDD is working, i can hear the spinning sound, and no other strange voices..
So what do you think about it ? Any solutions?

Thanks for any reply.

A:Weird problem when booting up.[BIOS not see HDD anymore]

Hi and welcome to seven forums. The obvious thing to do first is open the case and make sure both the power cable and SATA cable are properly connected to the HDD and the motherboard and also try another SATA cable just in case

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Got a New BIOS update available notification a couple days ago, did the update and the update was completed successfully. Then after shutting down and when I tried to start my laptop last day, it is not working. No response at all, no sounds, no LED, no fan sound.

Any idea how to fix this?

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Hello everyone,the following happend:I wanted to re-install my windows 10 on the x240, as it was giving some problems (very slow at shutting down, sometimes blue screen).I updated the bios first, but it gave me an error message.I nevertheless went to re-install Windows 10 ( via Windows 10 Click 'Start > Settings > Update & security > Recovery'), but about half way through the process, it gave an error message.After that when I started the laptop, I could only get into the bios, but not into windows. F10 shows that there is no hardware problem, and pressing F11 (the original pre-installed installation) does not lead to any reaction.The support from the place where I bought the x240 tried to update the bios from an external drive as well tried to re-install windows from an external drive. both failed, and they told me to seek solution with Lenovo.what can I do?Best,Barbara

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I need some help here. I have 2 partitioned drives on the same hard drive (C: & E. I was transferring some video files from my C: to E:. My comp just suddenly froze and i hit the power button which immediately turned my comp off.
Now when i turned it back on, after the bios loading screen, the screen just turns blank. Theres still a video connection because the monitor is still on. The hard drive seems to still be showing up in the bios.
I've tried booting in safe mode, but it wouldn't let me into the safe mode options.
I've also tried inserting the vista cd and booted off that, but after that green loading bar, it turns blank (still with video connection).
I've also tried taking out the hard drive and plugging it into my other comp as a 2ndary drive running vista too. For that, it gets the the green loading bar, but then turns blank. But when i remove that 2ndary drive out, vista boots back up normally.
So im guessing something is wrong with the hard drive.

I really need some help here cause i need some files off that hard drive.

It doesn't matter if i reinstall windows vista, but i just need to be able to read the hard drive and copy some important files.

I'm using Windows vista 32bit, western digital sata 320gb hard drive(1 with the problem), evga 650i mobo.

Any help or recommendations would be great

A:comp doesn't start vista anymore! or anything! after bios

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Hi, I have the HP envy 2016 (HP ENVY - 13-ab003na) which was bought 3 months ago; about an hour ago, I updated the bios using HP support assistant (or whatever it is called), and since then the computer isn't working anymore; it is powering on but nothing appears on screen and it stays in that vegetative state. I have tried looking for instructions to hard reset bios but could not find anything specific to this model (and holding the power button doesn't seem to do the trick either).I am trying to flash bios using the USB using the instructions here (http://support.hp.com/us-en/document/c02693833) but nothing seems to happen.Can someone guide me on how to hard reset the bios or re-install it? Many thanks in advance,Himanshu

A:Bios update failed, laptop not working anymore

Connect the power adapter. Hold down the Windows key and then press and hold the B key.  You may have to wait for a couple of minutes before it responds. Let us know how it went. If you no success, no worries as you still have the HP factory warranty. Keep us in the loop.

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I have very limited knowledge as far as computer goes so please try to explain any solutions as if you were explaining them to a child. Earlier today I went to rearrange my desk and put my tower on top of it, so of course i unplugged everything because it was all running through my desk. I reconnected everything clicked power up with the side panel off because its a warm day and my fan didn't seem to be doing the trick. It was odd my computer didn't go through the normal system BIOS or do the loading windows XP screen thing. It did however load my background and i could move my mouse and right click the screen and it would bring up the usual properties and such menus. But the big problem is, all my desktop icons are gone, the task bar is gone, and ctrl+alt+delete is not working.

I tried putting in my drivers disk and my windows XP CDs to see if i could reformat. Note I have never reformatted, so whether that was the right thing to do or not could vary. Either way I can't find a solution, there doesn't seem anything left to lose with it so ill try any suggestions or ideas. Thank you for your time.

A:My computer is skipping the bios, nor likes explorer anymore...

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I've upgraded my XPS 13 9360 with the SAMSUNG 960 Pro a few weeks ago. It worked well with BIOS Rev. 1.0.7 in AHCI-Mode. Yesterday, I performed an BIOS-update to version 1.2.3. The SSD stopped working immediately (no bootable device). Changes of the BIOS settings (No SATA, AHCI, RAID) do not change that behaviour at all. It is even not possible to reinstall the OS, the installer show the SSD but does not allow to reinstall Windows 10. Dell support recommends to install the original hardware. 
I think that is crazy. While looking for a solution for that problem I found that comparable problems happened with other BIOS upgrades for i.e. Dell XPS 13 9350 before. Dell has serious problems with NVMe SSDs.
Best regards,

A:[WARNING] XPS 13 9360/BIOS Rev. 1.2.3 - SAMSUNG 960 Pro does not work anymore

Hi Thorsten Dunker,Thanks for posting.Here is some information you may find helpful:http://dell.to/2hOGrfxand this:http://dell.to/2hOFm7d

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Just like that, my cdrom wasn't detected at startup and not recognized or detected by bios (and not by windows either). No changes were made to the system or hardware.

It is set as master on IDE 1

I have:

tried reseating cables

tried a new cable

I have tried a brand new drive

I have tried it on IDE 2

Nothing is working.

Please, if someone have an idea on what I could try to solve this problem, I would be very grateful.



Motherboard MSI K8N Master2-FAR (MS-9620)
Chipset (nvidia nForce Professional 2200)
Award BIOS typ Phoenix - Award WorkstationBIOS v6.00PG
Windows XP professional sp 3
amd opteron dual core x2
2047 gb ram

A:Solved: Just out of a sudden, my CDROM isn't detected by BIOS anymore

First start with the easy steps::

hardware checking... > DONE

bios settings (very important)...?? have a look, first try load fail-safe defaults, save and exit, then try load optimized defaults, save and exit.

both not working, try the following...

page 3 NB!! NB!! NB!! Do as they say

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When I try to use my homegroup, I get a message "Enter network credentials." I never needed this before and don't know what the credentials are. The system doesn't provide a way to retrieve my user name and password. How can I do this?

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I'm using IE8 on Windows Vista Home Basic on a Dell laptop. I have wireless broadband (with a USB device).

There is a website/forum that I access every day and 3 days ago it just stopped letting me in - Internet Explorer cannot display the webpage.

I've deleted cookies/browsing history, system recovery/restore, dns flush, tried it on Firefox, resetting IE.....lotsa things that I tried when I called my ISP and NOTHING worked!!

I can access this website at an internet cafe, no worries. So it must be something to do with my computer...

I tried pinging the website (and IP address for it) and I got: timed out...

I think I have McAfee security, but it may need to be updated. I think my comp only came with a trial version perhaps, but i cant afford $100 to update it...

Does anyone know what may be causing this problem? How can I fix it? I get on this forum EVERY day and i'm not coping very well without it!!

It's www.birth.com.au (the forum is http://forum.birth.com.au I think)

HELP!! I'm not very good with technical computer stuff!

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I was able to access a PC which is connected to my current laptop on LAN in "full mode", it means I could go to C:\ disk there by entering \\\C$

But some day ago, I reinstalled that PC and now can't access it's disk C:\ like that. When I do so, a dialog appears to ask password for a fixed user: Guest. (the user box is disable, can't change). So no password is accepted.

And then I login to that PC, run command gpedit.msc, [Computer Configuration] -> [Windows Settings] -> [Security Settings] -> [Local Policies] -> [Security Options], edit item "Network access: Sharing and security model for local accounts" to "Classic - local users authenticate as themselves". This time, a dialog with user name and password editable. But no matches at all.

What's wrong with that sharing? Please tell me how to access that PC like before?

Thanks in advance!

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Really messed up using the program ReastoreIT, tried to save the Image on one of my Partitions that I also stored most of Programs and Misc stuff.
After, a unsuccessful attempt, I unninstall RestoreIT, at the same time it deleted my Partition G:\ too.
Tried to recover the Partition using Acronis Disk suite and after recovering the Partition , I can't access my partition G:\ , anymore. And I get the error Message above.
Other Partitioning software like Acronis Disk Suite and Paragon Partitioning Manager reports that my MFT ( master file table ) is corrupoted.
How can I recover my Data in my Partition G:\ without losing my stuff in it. Thanks

A:Cannot access Partition anymore.....

Try these helpful hints

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One of the computers on my network has been unable to access a certain website(nationalcar.com) for the last few days. All other sites are accessable, but this one returns a "page cannot be displayed" error. I've checked IE security settings & encrytion level; checked the hosts file but it only has the default entry; tried turning off the firewall. The other computers on the network can access the page. Computer is running WinXP SP2 & IE 6.0

Problem solved! There were 2 network connection active, Local Area Connection and 1394 Connection. As soon as I disabled the 1394 Connection, things were back to normal. Suggestion came from another forum

A:Can't access a particular website anymore


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I disable secure boot changed the boot order from uefi to csm and made my usb the 1st one to be booted. 
So now everytime I start my computer it asks from the usb and I can't start it normally anymore please help. 

A:Can't access computer normally anymore please help.

Maybe you need to change it back?  When you boot, you can always press a key and get the boot menu if you want to boot from a USB device.

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Hi Folks,

I?m hoping someone can give me a hand with this problem I?m having. This past weekend I was NOT able to log into the site www.google.com anymore. As well, any site that had the name google.com associated to the URL met with the same problem.

When I try to enter www.google.com I get what I consider a fake Google Security page saying that infected files are found on my computer and that they have to be cleaned before I can access their Google site. The page does a quick scan and says that the following infections are present

1. Spyware - Spyware.IEMonster.d
2. Adware - Zlob.Googl.MS.Yah.block
3. Spyware - Spyware.IMMonitor
4. Spyware - St.Worw.Hack
5. Backdoor - Win32.Rbot.fm
6. Trojan - Infostealer.Banker.E
7. Dialer - Dialer.Xpehbam.biz_dialer
8. Trojan - Mail.Spm.Ass.exe

The page then opens up a dialog box asking me to download and run the following program ?Installer_GLE.exe?. I did some research on the net and found that this may be a program to install even more spyware or viruses on your computer.

I also tried doing some research on the net to find if anyone else was having or had the same problem. There were only a few individuals who posted on some other forums regarding this but they never were able to correct the problem.

I have tried running several programs to remove spyware, malware, viruses, Trojans with no luck. I have tried Ad-Aware, Spybot, SpyWare Blaster, AVG Anti-Virus, AVG Anti-Spyware, and Ewido. Some minor issues were detecte... Read more

A:Cannot Access Www.google.com Anymore...

please try these two scans but first I suggest you empty your temp internet files folder; Superantispyware; guide on how to install and run If you have not already got a Downloads folder , I suggest you create a new folder in My Documents, and name it Downloads ; Installing superantispywareSuperantispyware is found here http://www.superantispyware.com/index.htmlDownload to the Downloads folder the free exe to superantispyware from herehttp://www.superantispyware.com/downloadfi...ANTISPYWAREFREEyou install superantispyware by clicking on the icon in the downloads folder ; it will launch the installation process; follow the instructions and I suggest you ask for a default installation ; ensure it creates a desktop icon for you ;once the program has been installed it should ask you if you wish to update the program ; say YES if it does not ask you , you need TO fully update the definitions by opening the program and find the ?check for updates ?tab in the bottom left of the menus you see; click on it and it will do the update for you ; I suggest you ask it to check for updates again once the first update is complete just to be sure please then reboot your computer ; it is preferable to run the scan in your computers safe mode; please open this program from the desktop icon please run the scan while you are OFF line and do not have the computer doing any other work while the scan runs go to the preferences tab on the right on the General tab I suggest you di... Read more

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My brother has 3 pc behind a speedtouch 580! vista1, XP, Vista 2 in ethernet and wifi. Everything was fine until Tuesday morning!

Vista 1 has not internet access anymore
XP and VIsta 2 are fine! Everything is ok!

Vista 1 has no internet access but local network is fully functional
And worse, Vista 1 is accessible by VNC! So for me, it is not an ip address problem (all local network is static ip assigned)

I have disabled firewall, windefender, antivirus=>nothing happened
I successfully restored pc to a prior date=>nothing happened

Most important thing to remain: this pb occurs both with firefox thant ie7, skype and msn wont be conneceted, and i can not access to my speedtouch html page!

for information, under cmd, i can ping my modem ping and xp and vista 2 but i can not ping website!
vista 2 and xp can not ping vista1

any idea?!

merry christmas for u all

A:No Internet Access anymore

Works now!!!!

Thanks to netsh winsock reset catalog

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I have a dual boat system with windows 8 and windows 7 on it. Windows 7 has access to the internet without issue. When I try going on the net vis firefox or IE i am unable to access the net. This tells me there is no issue with cable or the router or the net card. When I boot up on win 8 i get the following error:

Could any of this be causing my issue with connecting to the net. I looked under services and do not see a service called "base filtering engine" or "Ipsec policy agent" listed. The other is started and enabled.

If that is not the issue connecting to the net, what could be?


A:can not access internet anymore

I looked under services and do not see a service called "base filtering engine" or "Ipsec policy agent" listed. This error is not coming up anymore. I had to install the "base filtering engine" via a batch job and that was set to active in services. However, I can not start windows firewall service, dont see ipsec policy agent service and I do not have any access to the unternet.

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