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Dell Computer PC will not load Windows install CD from computer crash

Q: Dell Computer PC will not load Windows install CD from computer crash

I have a two year old Dell PC with Windows 7. I got a virus in my computer that by phone and computer takeover Norton located in my MBR. When they cleaned it my computer will no longer boot up. Norton worked with me for three days on the problem but we were unable to fix the computer. I followed other web sites and repaired my MBR but it still will not boot up. I tried System Repair, Check point, Image, and Dell system restore and all failed. I have tried to use the Windows install CD and all I get is a black screen with a flashing cursor and then after 3 minutes the compute attempts to boot again and fails. I tried everything to try and wipe the drive from C prompt and it will not let me. I have very weak computer skills but I can follow directions and I have wiped a previous computer I owned. (I confirmed that my CD drive is working) I also should mention I have a second hard drive on my computer that I backed everything up to.

Preferred Solution: Dell Computer PC will not load Windows install CD from computer crash

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Dell Computer PC will not load Windows install CD from computer crash

See if you can reset the BIOS hardware/software connections and then clear the CMOS to access your Windows 7 install disc.
Resetting hardware/software connections in the BIOS and clearing temporary memory of corruption:Shut down and turn off the computer.
Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
"Remove the computer from any port replicator or docking station, disconnect
cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
Hold down the power button for 30 seconds. This closes the circuit and ensures all
power from components is drained to clear the software connections between the BIOS
and hardware and clear any corruption in the temporary memory.
(If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
and mouse should suffice and be the only peripherals reconnected.
Turn it on to reinitialize the software connections between the BIOS and hardware

Clear the CMOS:Use your system manual to find instructions for accessing the BIOS...
In the BIOS, go to the EXIT screen...
Choose load setup/optimized defaults...
Exit the BIOS...

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I am trying to transfer the program MagicInfo from a machine I believe is about to crash over to a different computer. Both computers run Windows 7. The old computer says it runs Windows 7 under properties, but the display looks like it is pre Windows XP, with
the grey taskbar. I called MagicInfo tech support and they told me I needed to change the formatting of the USB in order to get the program to transfer. In all formats except NFTS, I could not get anything to back up to the flash drive and had to copy the
files from the C drive. In the NFTS format, I can get it to back up directly to the flash drive, but when I bring it to the other machine, the restore wizard still cannot find a backup to restore from. I am not sure how to proceed from here, and I have to
get this done soon. Any help would be greatly appreciated.

Update: Enabled Sharing on the USB and tried to get it to work via the network. Found it in the network and it says Windows does not detect any files to restore from. Is it even possible to restore this program in this way? 


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We just installed the new 1.6.3 flashbios and after the installation, Windows 7 is crashing with Unmoutable_boot_Volume.
This was tested on two laptops staged with SCCM and one out of the box.All using a LITEON SSD.
After check, it seems that the SSD is really slow, even for read access after installing the flashbios.Only way to use the laptop after that is to erase the SSD then reinstall Windows.

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About two days ago, I noticed that my internet browser (Firefox) kept crashing. I reinstaled it and optimised its memory usage, but that didn't help. When I switched to IE, the same thing happened. I rebooted the computer, and this time none of the normal applications (Skype, MSN, McAfee 'active' icon) loaded correctly. The computer also seemed to be going a lot slower than usual.

I am using Windows XP, Home Edition (2002), SP2. I tried to update to SP3, but on restarting the System menu still tells me I'm running SP2.

I downloaded FreeXPpro to make sure that a memory leak wasn't to blame, and it indicates that at least half of my RAM is free most of the time.

Then, I downloaded ProcessExplorer to check to see if any of the system processes weren't what they should be (everything seemed fine).

I tried to run McAfee, but the scan went so slowy that about 7 hours later at 70% the computer locked up. It didn't find anything in that time.

Then I downloaded Clean40 to clean my temporary files.

Next I downloaded the latest version of a Malwarebytes. It crashed when I tried to update it, and went very slowly otherwise. I decided to run it in Safe Mode, and it discovered 9 registry keys were infected with WebDir and MiniBug.

However, on restarting my computer, the programs still won't load correctly on startup, windows update / Malwarebytes update doesn't work and I still get random crashes.
I'm really stuck and I don't know w... Read more

A:Internet Browsers crash randomly, programs don't load on startup, computer slowdown

Hi Celsus,Welcome here. Please download the newest updates for Malwarebytes' Anti-Malware here: http://www.malwarebytes.org/mbam/database/mbam-rules.exeThen, reboot again in Safe Mode.Now, run the update-file for MBAM.then, start MBAM and do a new full scan.Restart your pc after this in normal mode, and post the log.

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Just spoke with Dell, they are working on a fix for this.  It had to do with an update for the Ransom ware attack.  They are in hopes of having a fix within 24 to 48 hours.  Mine is a 3052 as well. 

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Refurbished Dell D430 Laptop

2 Gb RAM
1.6 clock speed
80 mb hd
Wireless NIC
"Slim-something" external CD drive I have successfully used to install some software)

OEM Windows XP product key on COA label on bottom (that's what it boots on)
OEM Windows 7 Pro no product key on label on bottom

When I got the D430 (from the Salvation Army for like $50), it came with 2 identical documents. Each had a product key and COA number.

No recovery disk came with this Brontolaptopicus. A Windows 7 Office Pro disk with product key DID come with it. The laptop does not have a CD drive.
Downloaded Windows 10 Free Upgrade to laptop.
A couple of days later started upgrade: Clicked on Windows 10 Upgrade prompt on the bottom right of the task bar
Got a dialog saying "Downloading Windows 10 Upgrade"
Minimized the message.
Used Explorer to find Windows 10 upgrade .exe file that downloaded 2 days before.
Double clicked on it to start upgrade.
After a bit, checked and the "Downloading Windows 10 Upgrade" dialog was still there.
Closed the dialog using the "x" on the top right of the screen.
Windows 10 upgrade continued to run.
Left the room for a bit.
When I came back, the laptop screen was black with a blinking DOS cursor in the top left corner.
Tried to reboot.
Checked BIOS setup and it listed the HDD drive
Ran complete diagnostics from BIOS (took about 30 min)--Everything checked out.
Here is what I tried:

Windows 7 iso boot
Windows 10 iso boot
Win... Read more

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The short version of my question is exactly what the topic says-- Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

But, here's the wordier version giving context, if anyone's interested.

About 10 months ago, I guess, I got a Dell Vostro that came with Windows Vista Home Basic. However, I had no interest in Vista (because I already had a Windows machine) and the very first thing I did was install Ubuntu on it. I still have the Vista reinstall disk, though, which, to my memory, hasn't been used.

Now I'm planning on getting a barebones system and upgrading what I see fit. For the time being, I'm going to use the Windows 7 RC, but I'd like to get the uber-great upgrade deal that they're having to pre-order either the Business or Home Premium version upgrade. So, to do that, I'd need an XP installation or a Vista installation. Is there any reason, legal or software-related, that I wouldn't be able to install Vista using that disk that came with the Vostro?

I heard somewhere that sometimes if you try, it'll say something like "This is not a Dell computer, you evil, evil person" and refuse to install, so I wanted to make sure before I pre-ordered the upgrade. I don't want to get the upgrade and have nothing to upgrade, of course.

A:Solved: Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

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A:my old dell computer does not have a mDP connection. I am trying to install Dell ultra sharp [email protected]$!&H


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I have a one year old, "e" type machine w/ a Celeron cpu, 400 spd, low-use office computer w/ a history of crashing. I want to repair it for the training. It didn't have a hard drive w/ I got it. It was repaired once for a faulty fan and then later for a hard drive. I put in a 2 gig master hard drive and set a 30 gig up as a removeable slave. I am in the process of installing Windows 98 but can't finish the setup w/o it taking a dive. (All of bios info seems to check out).

The cpu has a heat sink and a fan and I've used an external fan to put more air in the box, thinking it might help if heat is the issue. I've heard Celerons run hot. When it crashes: the fan shuts down and the on/off switch fails to work. Unplugging the power cord is the only way to shut it off. Plugging in the power cord right away reveals sparks (short in the system) in the outlet. The computer acts like it will power up okay w/ replugged , the fan runs etc. but no beep, no display, no bios running. Power supply, motherboard, where to go from here? Without an operating system, how does one test components.


A:Can't install op system: computer will crash b4 I get that far.

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I put my Inspiron 530 desktop on hibernate last night, woke up this morning, turned it on, and it no longer will load past the initial blue Dell logo splash screen with the F2 and F12 options. I'm running Windows XP.

If I leave it alone long enough, it would load the "Diskette drive 0 seek failure" error. I don't have a floppy disk drive, so I changed the order of devices in Boot Device Configuration. I noticed in BIOS that under the Standard CMOS Features, there's only one SATA drive listed. Looks like this:

SATA -0 None (Auto detect doesn't work)
SATA-1 DVD/CD drive
SATA-2 Unavailable
SATA-3 Unavailable
SATA-4 None (Auto detect doesn't work)
SATA-5 None (Auto detect doesn't work)

I'm assuming while my computer was functioning correctly that my C:/ drive was previously listed here, but it's gone now for reasons unknown.

Eventually I got desperate and attempted to do a Recovery Console with the Windows XP install CD, but I got this error: "Setup did not find any hard disk drives in your computer."

Obviously my computer is no longer acknowledging my hard drive where Windows XP is installed. I don't know the details of the HDD, since the F2 and F12 functions are all I can execute right now. Can't do a boot in Safe Mode either.

I've had the computer for nearly a year and have never experienced a problem like this with it. I didn't mess with the hard drive physically, didn't knock it out of ... Read more

A:Computer won't load past Dell splash screen

Does the F12 key allow you to run diagnostics on the system now?


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Hi all,

Please can anyone help me.

My wife is trying to use my son's laptop which we have just had fixed due to having loads of viruses.

The laptop would then not even start up, so I re-installed Windows (XP Home) and everything seemed fine, as it would boot up onto the desktop and have all the icons.

No matter how long I leave it (even left for 4hours one day) I cannot load ANYTHING. When I click an icon the hour glass will appear and then thats it. It won't even let me switch it off via Start.

She really needs to get on to it for work. But if a re-install won't work.......... Is there anything that will?

Please help as i've come to the end of my tether, and I feel the only way for the laptop, is out the window.

Any help would be very much appretiated.

Thanks in advance,

A:Computer won't load anything after re-install.

After you reinstalled Windows did you install the chipset drivers as well as the other drivers?

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Something about C:\docume~1\Local\User\csrss.exe or something like that HELP ME PLZ

A:My Computer won't let me load or install

In order to help you better, could you please...
1.) Explain the EXACT problem(s) you are having

2.) Elaborate on what are you trying to "load" or install during the time that you get the error message

3.) Post the exact error message(s) that you are getting

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Hello I have tried everything to my knowledge that I can do, I am pretty sure I know what caused the issue I'm just at the end of the line on how to fix it.

Computer Specs
- Dell Dimension XPS 710 (Six months old)
- Intel Core 2 Quad CPU Q6600 @ 2.4GHz
- 4Gb RAM
- Hard Drive WD 462 BG (99.1 GB Remaining)
- External WD MyBook 465GB (302 BG Remaining)
- External Maxtor HD 298 GB (73.3 GB Remaining)

I got a new ipod touch and it asked to install the new version of itunes and quicktime so I did and after I had installed the update my computer would freeze up or crash whenever I played a video file especially avi files which quicktime conveniently directed to istelf.

Whenever I try to view or open an avi file windows crashes or freezes up and then I get one of the following messages.

Data Execution Prevention - Microsoft Windows
To help protect your computer, Windows has closed this program
Name: Windows Explorer
Publisher: Microsoft Corporation
Data Execution Prevention helps protect against damage from viruses and other security threats. What should I do?

Sometimes I also get the Dr Watson version of this error as well.

Windows Media Player
Windows Media Player has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem
We have created an error report that you can send to help us improve... Read more

A:HELP! Avi Files Freeze / Crash Computer (Quicktime Install)

have you made windows media player the default player to view avi files in, if you haven't I would do that first
if you did and that error message came up that you stated above, I would download a codec pack that will give you all the codecs to play all video and audio files

here are 2 links to free codec packs, choose your version, XP or Vista



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I have had sever problems with pop ups from various sites, install prompts keeping poping up all day, computer is really slow, also 50% of the time at booting the computer, the icons dont appear on the desktop,
have run adaware scan already,
here is the hijackthis file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:36:34 AM, on 7/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WIN... Read more

A:Pop Ups from VARIOUS sites, slow computer, incomplete load, install prompts

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I have had sever problems with pop ups from various sites, install prompts keeping poping up all day, computer is really slow, also 50% of the time at booting the computer, the icons dont appear on the desktop,
have run adaware scan already,
here is the hijackthis file

A:Pop Ups from VARIOUS sites, slow computer, incomplete load, install prompts

Hello kingovallmedia, My name is DFW and I will be assisting you with your malware issues .

Please be patient as I need some time to review your Hijackthis log and i will post back recommendations for repairs.
As I am still on training, everything that I post to you, must be checked by an Admin or Moderator. Thus, there may be a tiny bit of a delay between posts, but it shouldn't be too long.

Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
Continue to respond to this thread until I give you the All Clean! If you have any question or you're stuck in there please reply it to me. I will try my best to help you!
Please bookmark or favourite this page. In case you need it as reference or etc.

Please follow the instructions below to download, install, create a desktop shortcut and post your hijackthis log.

Go to Click here to download HJTsetup.exe
Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch HijackThis.
Click on the Do a system scan and save a log file button. It will scan and then save the log and then t... Read more

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I recently tried to install service pack 2 on a dell computer, and about half way through I get a message telling me that installation cannot be completed, and that windows may not work correctly. Every time after I get the BSoD, and a message which tells me their is a problem with the ram. I read about this problem, and I have figured out that the install messed with the ram settings. I don't know how to fix it though. I can boot up with linux cd though. What should I do?

A:SP2 install on Dell computer

Attempting to install XP SP2 in a computer has no effect on how RAM modules function.

What is the model name and model number of that Dell, and how much RAM is installed?


Are you using an actual XP SP2 CD?

Have you deleted all current partitions, created a new C partition, formatted that new partition with the NTFS file system, and then attempted to install XP SP2?


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I got a new HP today and as soon as I got it home, it boots up and then the error message "Windows could not complete the installation. To install Windows on this computer, restart the installation." and it wont go beyond that, I click OK and it boots up again with the same message. Please Respond!

A:Why does my computer display "Windows could not complete the installation. To install Windows on this computer, restart the...

Do you have any usb devices connected to it or any media inserted such as CDs? If so, disconnect them and try again.

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I transfer a hard drive from a faster computer to a slower computer and the Windows Operating System cannot be loaded fully to operate ( ie it load only some files and stop). Can any one help me?

A:computer can't load windows O S of another computer

Hi and welcome to TSF.
Unfortunately, Windows installations are specific to the system it was set up on. You will need to reinstall Windows on the slower machine I'm afraid.

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Hello to everyone on bleepingcomputers.com,

First off, I would like to apologize in advance if I've posted in the wrong forum..I would also like to mention that my computer skills/knowledge are average at best..So, I apologize for making things more complicated for everyone.

I will try to describe my situation as brief and accurate as possible..I recently had my computer infected by a terrible Trojan Virus (Trojan.Agent/Gen-Cryptic)..I had help from someone, to remove the Trojan from my computer..They guided me through certain steps like MBR Check, DDS, Rootkit Unhooker, ComboFix, OTL, etc..After guiding me through all the necessary steps, my computer was declared clean..Unfortunately after the clean, my computer wasn't performing properly..It was extremely slow/sluggish, when opening apps and connecting to the internet..I also had Windows Firewall shutting OFF, from time to time..I was then told at this point, to do a fresh install of Windows XP..Which brings me to my current problem..I've performed a fresh install twice, and for the life of me I cannot figure out why my computer feels like it's still infected..After the first fresh install of Windows XP I ran a scan with Malewarebytes Anti-Malware and it found:
Malwarebytes' Anti-Malware

Database version: 7032

Windows 5.1.2600 Service Pack 2 (Safe Mode)
Internet Explorer 6.0.2900.2180

06/07/2011 8:23:28 AM
mbam-log-2011-07-06 (08-23-28).txt

Scan type: Full scan ... Read more

A:Removed Trojan.Agent/Gen-Cryptic from my computer and had to do a fresh install of Windows XP..However, I think my computer is...

Couple of questions to start with...

1. When you reinstalled Windows, was it clean installation, including formatting hard drive?
2. Was your computer physically connected to the net during reinstallation?
3. Did you put any backed up files back on freshly installed Windows?

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Dell P3 - 864 running Win ME reformated HD and reinstalled OS everything went OK until I got to the modem. Installed Modem drivers -conexant sf-1156iv/r9e from Dell site (and several others) computer recognized modem on boot up, drivers install but modem does not show up in Control Panel - MOdem listing. Click on diagnostic and find Com 1 -no modem, Com 3 followed by a blank space, click on blank space and More Info and get the correct Diag Info for the modem. Modem also shows up in Device Manager. Have tried installing it in 3 or 4 different ways. Tried a new conextant modem with same results, tried a modem with an Intel chipset and the computer would not even turn on. Tried an U.S. Robotics external USB modem with same result as with Conextant modems. No modem listed in modem listing. Tried to disable COM 1 in BIOS but it won't disable. Reinstalled ME - no luck
Checked with all the Tech's where I work, no answers. Tried E-mailing Dell twice, no answer
open to any suggestions
[email protected]

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I just got a new dell computer, and when I configured it, I had to get McAfee by default. McAffe is NOT actually pre-installed, but there is a pop-up nag for me to install it now, I have been just minimizing it.
I have installed AVG anti-virus, and want to get rid of the nag.

Any ideas?


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Hello I have to do a reinstall of Vista Home Basic SP1 On an HP Pavillion, However the only Vista Home Basic Disc I can get is a Dell One, Can I use the Dell Install disc on the HP? Which also has/had Vista Home Basic on it, and I have the key sticker on it to activate the fresh reinstall, and I can get the drivers from HP. So in short Can I get the dell vista home basic disc, and use my HP key for Home Basic, Or would it be somehow incompatible? THANKS IN ADVANCE..

A:Solved: Can I use A Dell Vista Install Disc on an HP Computer?

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I have a question referring back to the thread/forum (The title/name of thread/forum is in the *Title*). What format do you mean when you say image? Do you mean .iso, .bin, etc.?


Devon West (Stickboy)

A:Solved: Can I use A Dell Vista Install Disc on an HP Computer?

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I just wanted to know about how to reload my computer because i forgot the password and user name. I also wanted to know , my adobe reader want work it keep saying it ecountered a problem and it must shut down sorry for inconvenience. send report to microsoft. I need it to pull up important pdf files to read.

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I recently built a new computer. Everyday when I first boot the machine and when I go to a video it suddenly freezes my mouse/keyboard, video keeps playing but very slowly, sometimes a screeching sound comes out of the speakers also. This will not happen again after reboot.

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Recently while running a benchmark test on my pc my processor died. After RMA of my motherboard and replacement of CPU
(my computer was down for 4-5 weeks). Recently before starting the computer again I replaced an amd dual core with a quad core, and got a larger powersupply. Now my computer starts up with bios and everything normally but when the windows startup logo appears my computer restarts, after trying the automatic repair to no avail I put my windows rc DVD in, as a test I used the setting to not restart after a crash, now I cant acess the DVD to reformat.

In short Im looking for one of two things, either a way to reformat using my DVD OR a way to help me repair windows, thanks


A:Windows 7 rc crash at computer startup

Does your motherboard chipset support quad core chips? Can you post your hardware setup so we can get a better picture of compatibilities

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I had some spyware but I'm not sure if it was the problem. I got my computer a year ago and it seems like it's processor is a lot weaker than it was when I initially got it, it just slows down for simple things, like browsing web pages. The biggest problem right now is that I get Adobe Flash crashes, today I can't go to any forums or view and videos, and when I refresh, it crashes again (and lags my computer for like 20 seconds). Does anyone have any suggestions on what I should do to fix this? Thank you!

A:My computer had a big crash and I had to reinstall Windows 8

You mention having to reinstall Windows in the topic title, but don't mention it in the topic.  
Did you reinstall the operating system?
If you did, how did you do this, with a installation disc, system recovery partition, etc,?

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So, I throw some music on in google chrome and continue unto alt + tabbing back into H1Z1, and I'm not entirely certain if I was loading in or not, but boom, my screen goes completely grey. I can still hear the music I was listening to, hear the people I was in teamspeak I was with, but everything was grey and I had control over nothing. I also believe, although am not certain, that my mic wasn't working. I restart my computer and once it gets passed the "starting windows" with the logo animation, it goes to a grey-ish-black-ish screen, the first few times of trying to start it I'd see grey triangles quickly blink across the screen in rectangular patterns, although that no longer happens. I can start in safe mode with networking with no problems. I uninstalled my graphics card driver and I can get into normal mode no problemo. Although, when I enter normal mode, it says my drivers were installed wrong in one window, and in the bottom right in the notifications area it says it was installed correctly, and it asks me to restart my computer to finish installation. Restarting my computer into normal mode simply results in the same grey screen. So, I can only enter normal mode after uninstalling my drivers, and not after I've already entered it. Reinstalling my drivers doesn't work. It's such a mindbleep and I'm not sure if my card killed itself or it's something with windows, which I doubt as the problem aroused whilst playing H1Z1. Any help is appreciated as I am currently a des... Read more

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It all started with a complete system freeze while playing Team Fortress 2 on Windows 7.

I restarted my computer, and I couldn't even get it to POST. I removed all hardware except one stick of RAM. Still wouldn't post. After reading online, I found some suggestions to reset the CMOS on the motherboard under the current hardware conditions. This worked, but upon getting to the windows load screen, my monitor went blank. After waiting a while, nothing happened. I powered it down, turned it back on, and it wouldn't even display the BIOS splash screen, POST information, nothing.

Now, if I don't reset the CMOS and I let it go through the BIOS splash screen, through to the boot process, it wants to start the windows catastrophic recovery process. Offers Safe Mode, etc. None of the options given do anything. I've tried using the Windows installation disc to try to repair drivers/critical system files, and it has the DOS-style loading bar at the bottom, but after that, nothing.

Any help would be appreciated, I am really at my wits end. I've spent way too much time on this computer, trying to self diagnose. I fear for the worst...that my motherboard is toast.

Thanks in advance.

A:Computer won't boot after serious Windows 7 crash

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last night we had a heap of updates and today I can only get the computer to come up with things like start at last operating position or safe start etc but no matter what I do it just restarts over and over again.
I tried the windows disc but it starts to fix but nothing happens

A:xp windows update crash computer

Boot the computer with the XP CD in. Press R to get to the Recovery Console. Here type chkdsk /F and press enter. Check Disk will try and fix any file errors.

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I have downloaded drivers for my system Dell XPS 8500 Desktop and for my Operating System Windows 8.1 64bit, but when I try to install the drivers I receive: "This computer does not meet the minimum requirements for installing this software". Strange? what is it? I get the exact same error if I try to install the drivers from the DVD supplied with drivers from the box that came with the computer.
I checked also about the Chipset driver. The driver for Intel H77 Chipset. I cannot install that one neither. Not from the download page DELL website, not from the DVD supplied with the PC. I get the following error on that chipset driver: "File copying was no successful. Setup will now exit.". So it is like the Intel Chipset and the Intel HD graphics are not visible and not detected.

Please help.

A:DELL XPS 8500 Desktop computer : cannot install integrated Intel Video Drivers?

I usually see that if the driver is 32-bit and you try to install on 64-bit or vice versa.

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My computer will start up, it will show the screen with my motherboard's name asus and give the options to choose to start the bios or boot options. Right after that screen typically the windows logo would show up and start loading. However, it no longer shows the windows loading screen but just goes black after the asus one. I cannot do anything from that screen.

I have tried putting in the windows vista home premium disk and tried the repair options but it was unable to find anything. I then continued to try to system restore from that same disk which it claimed it successfully did, however, upon restarting the computer would still receive the black screen.

Is there any other troubleshooting options that I can try to get windows to load up? If not, is there anyway I can move my data that's on the internal hard drive onto the external one without windows being started? (possibly through the dos prompt?).

Thank you so much for your time, any assistance would be greatly appreciated!

A:Computer will not load windows

Hi and welcome to TSF have you checked you cables and connections,next I would back up all my data you can use this method http://www.howtogeek.com/howto/windo...dows-computer/ you need a working computer to make a disc so if you have one or a friend who can help

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I have a Windows 98 computer that I used for LAN-based games. Today, I turned it on, but it stays at the Windows 98 loading screen indefinetly. I left it for an hour but it still is loading Windows 98. I know its not frozen because the bar at the bottom still moves, but it just doesnt seem to want to boot Windows. I was able to hold F8 as it starts and I got it working in safe mode, but how can I get it to boot normally again? Any ideas?

A:Computer won't load windows normally


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Hi,I have a Hewlett Packard laptop, It was Windows 8, I upgraded it to windows 10 off the microsoft website. Just before it had finished downloading I closed the screen thinking it would still download. Now I have the problem of the laptop not starting up, When I turn it on it gets stuck at The HP loading screen, I have tried Pressing F11 (for boot startup menu) and have tried wiping it but it will not let me. I would wipe it from a disk/another computer but I don't have one. I would really appreciate it if someone could assist me and solving my problem.-Radnom <3

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I've been having issues with my laptop for a few weeks now. It has been freezing a lot, and I would have to restart windows frequently. Directly after windows would load, I would get this blue screen that would display messages, but due to my computers settings it would immediately restart, so I'm unsure of what it displayed.
Today, my computer did this same thing, restarted, only this time it remained on the screen which gives you the options of either going to the bios setup, or the boot menu. I've tried going to the boot menu, and the bios screen, but it will say "please wait", and never load.

A:My computer will not load windows

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I recently bought a new laptop and wanted to transfer my old files from my old laptop... but windows won't load.

I had a lot of problems with my old laptop not staying powered on - it stopped charging its battery whenever it was plugged in, and after awhile, I had to wiggle the AC adapter around in order to get any power at all... Then the power jack started overheating severely after more than a few minutes of use, and now getting the laptop to stay powered on at all is a huge ordeal. It'll come on and then shut off dozens of times before staying on for any length of time.

I managed to get power to it the other night when I brought my new laptop home, but it came to a screen saying that Windows wasn't shut down properly and asking whether or not I wanted to continue normally, use the last known good configuration, or start in safe mode. I tried many, many times, but none of these options will work. It comes up with a bar like it's going to load, but once the bar reaches the right of the screen, it starts over.

What can I do? I really can't afford to lose some of those files... And it wasn't very bright on my part not to back them up, but I just never got around to it...

A:Computer won't load Windows...

Try a repair of windows.




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I have an old Acer Aspire laptop with XP, and recently the black light went so the screen didn't work. I took it to a repair place and they told me they could fix the backlight as well as the power cable jack, which was loose.

So I went to collect it today, and the guy told me in basic English (I live in Bucharest) that something was wrong with the motherboard too which he couldn't fix. He then showed me the problem, which is this:

When you start the computer, it goes to a black screen which says:
"We apologise for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this."
You can the choose whether to start in Safe mode, last known good configuration, or normally.

Choosing "start WIndows normally" takes you to the screen with the logo and the 'loading' bar, then it goes to another screen for a milisecond (so fast you can't read anything), then it goes back to the first screen, saying again "We apologise for the inconvenience...".

You can start it in safe mode with no problems, but I don't really know what to do with safe mode!

Anyway, then the computer repair guy repeats that it's a problem with the motherboard, and when I say that it didn't do this when I brought it in, he just says, 'sorry, no charge for the other repairs' (meaning the backlight and the jack) and hustles me out the door!

I can't see that he deliberately di... Read more

A:Computer won't load Windows

When you say it goes to another screen for a millisecond, is it a blue screen?

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[My computer will not let me enter the password at startup? So now I can't even load my computer at all? Do I need to start my computer in dos mode and if so how do i do it?
If someone knows the answer I have really important info on the computer that i need to use today.

much appreciative,

A:How do I get my computer to load windows xp?

What time does the password come up. During the immediate boot or when windows is attempting to log on ?

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I just got a Dell SC420 2.8ghz/256mb/40gb hdd and loaded windows xp on it. It ran just fine for several re-boots and suddenly it just rebooted. Now, it will only boot thru the bios but will not attempt to load windows. I have run all the diagnostics and they all passed (dells diagnostics) including the hard drive which shows up in the bios etc.

I tried to boot to a CD but it wont do that either. All I am getting is the bios screen then a blank screen. It also appear that the computer locks up becuase the numlock key will not turn off/on... but that might just be a fluke...

I have reset the bios, didn't work
I have reset the CMOS by removing the jumper, didn't work
I installed a different hard drive (IDE instead of SATA) and it said it was missing the OS (better than before!)

ANY IDEAS? Do you think the HDD just went bad? are there any tricks of the trade that would point me more in that direction?


A:Computer will not load windows

Can you get it to boot from CD rom with the IDE hard drive in?

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The other day I was on my laptop computer and it froze. I had to hard shut it down (like I have done in the past) and when I tried to turn it back on, it wouldn't go past the "starting windows" screen. I have pressed F8 and F10 when I turned it back on and tried everything that it gives me the option for. It won't allow me to go into safe mode. It ends up doing the same thing as when I just try turning on the computer normally, doesn't go past the starting windows screen. I have had this computer for 3 years and have never had an issue with it until now. I don't even know if I still have the discs still or not (don't believe I do). Is my computer fried or is it fixable without the discs? Someone please help. Luckily I have my kids PC that I can still use but trying to get a turn with 5 kids is nearly impossible.

A:computer won't load windows

What is the make and model of your laptop?

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My computer will not  start loading windows XP.  My computer was running XP pro version 2002 and is a 32 bit system.     I am very fond of it. 
It begins to  boot up but stops and goes to  the screen where it wants me to choose safe mode or normal start up.  I tried every  version of start up listed and the results are the same, I end up at looking at the list of start up choices with a count down timer also running.  What shall i do?

A:computer will not load windows XP.

Do you have a Windows XP installation CD ?. This type of symptoms can be happens when C drive got corrupted (Due to sudden power failure or bad sectors in the HDD surface). Our first step is to boot from the XP CD and run a check disk on the C drive. This will likely solve any file system damage.
Read this guide to know how to access "Recovery console" from XP CD. 
After opening recovery console enter the command "CHKDSK C: /R"

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Turned on my laptop and got black screen with 2 options Launch startup repair (recomended) and star windows normally tried both options and both options comes up saying loading window files but then nothing but a blank sreen and cursor. Have kept laptop on but still nothing. Can anyone help plz.

P.S Not very knowledgable about computers so could you reply in simple terms so I can understand.

A:computer won't load windows 7

and welcome to the Forum

If you have data on the laptop that you cherish, I would first back that up. You can take the drive out and temporarily attach it to a working pc to salvage the data.

Hard Drive Recovery Tutorial - How To Slave A Hard Drive

You may have to take ownership of the files first: How to take ownership of a file or a folder in Windows XP

. . or, You can use an adaptor like this: or an external enclosure like this.

or, you could use Ubuntu - this would eliminate the need to physically remove the Hard Drive.

You can get it from here: Download | Ubuntu

Step #2 on that page shows you how to create the USB/CD.

Once you boot into Ubuntu, (choose the option where it runs off the USB/CD) you can use it to copy your files from the Windows Partition to an external hard drive (Note: Do not copy anything to the Ubuntu Filesystem as it will not be saved on shut-down)

Once you have the data backed up, I would run diagnostics on the hard drive

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

See this for how to make a bootable cd:

How to Burn a Bootable ISO File

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Yesterday I opened a song and seconds after I opened the file my computer turned off and when it restarted it won't load windows. Everytime I start I get windows startup repairs comes up. It fails everytime here are the results.

Problem signature:
Problem event name: startuprepairoffline
Problem signature 01: 6.1.7600.16385
Problem signature 02: 6.1.7600.16385
Problem signature 03: unknown
Problem signature 04: 21200580
Problem signature 05: autofailover
Problem signature 06: 4
Problem signature 07: corruptfile
OS Version: 6.1.7600.
Locale ID: 1033

And I've tried going to the cmd and everytime I load it up I get that (look at bottom) it can't find C:\ drive at all.


A:Computer won't load windows.

If there is any more information that I can give please tell me and I'll get it to the best of my knowledge to help someone figure out the problem I have

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why Does Windows media Player Sharing use half of my CPU?

A:Why Does Windows MEdia Player Crash Computer

Did you installed any program like K-lite codec? If so, please remove them to see if it solve the problem?

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I have reinstalled windows and restarted it so many times but each time when i try to play a game after five minutes of game time it crashes. Not a blue screen but this strange grey screen that also makes an audio glitch when it happens. I play my games on steam if that helps with anything. It crashes with every game as well and yes i have tried to uninstall the games and then reinstalled them but that does not work.

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Since I installed Windows 8, 2 days ago, my computer has done nothing, but freeze and lock up randomly. I've been skimming through the forums here for an answer to no avail.

Any help would be greatly appreciated.

A:Windows 8 causing computer to crash with no BSOD

Lot's of BSOD's in the uploaded reports

Check to make sure that you have ALL Windows Updates

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). We suspect the same thing with Windows 8 systems.

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

nvstor.sys Mon Sep 12 19:53:04 2011 (4E6E9B60)
nVidia Storage Drivers

Please run the in-depth diagnostics listed here: Hardware Diagnostics
The following is for informational purposes only.

**************************Sun Dec 16 20:44:39... Read more

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