Over 1 million tech questions and answers.

White is not White on my laptop screen

Q: White is not White on my laptop screen

I got a 2nd hand laptop the other day and when im on web pages that have a white background the white looks a little like cream not white as it should do.

i have changed the brightness but still the same and the screen has been cleaned so what could be the problem and what can i do about it?

the laptop runs on Vista.

Preferred Solution: White is not White on my laptop screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: White is not White on my laptop screen

Follow this tutorial specifically,intensity
Color Scheme

Read other 5 answers

I have the same problem. When turning on the laptop screen goes to white, I can hear windows starting but cannot see anything. I connected it to an external monitor, which will only display once windows has loaded. I then took the whole laptop apart and discovered the LCD cable was frayed due to a faulty laptop hinge. I replaced the cable and it was the same, just white. The problem I think is with the motherboard and the intergrated video card. Upon taking the whole thing apart I noticed that where the video card plugs in is right where the heat sink is and the cooling fan which gets exceptional hot. I figure it has fried the board to the extend the monitor will not work where it is plugged in, but the external monitor will work but only when windows boots. So sad to say because of the the heat this laptop puts off and if you have it sitting on your lap or bed or anywhere else that it cannot cool properly it has over heated and you will have to get a new motherboard.

Moderator note: Moved from this thread - http://www.techspot.com/community/t...up-white-and-stays-white.199331/#post-1375196

A:Laptop screen starts up white and stays white

"I connected it to an external monitor, which will only display once windows has loaded"... This is normal behavior because the video signal to the external monitor is not sent until Windows loads. If you can see normal video, the motherboard video chip is good

Read other 3 answers

Hello everybody. I own a Zbook, and today a small white dot appeard on my screen. Is brighten then his surroundings and it can be perfectly be seen on the white background. Is quite annoying. Anyone knows a cure for this? my notebook is under warranty, but i still i will prefer if i can fix it somehow whitout changing the display. Thank you

Read other answers

My Hp pavilliin g7 series laptop running windows 7 home starts up with white screen and no beeps or sounds . Started freezing on Hp logo screen last week only sometimes. Id turn off and it would work on second try. About a year and a half ago I used laptop to preview windows 8. And after I reinstalled windows 7 it has been acting funny. Ie freezing and louder fan noise. I did recently update the bios and a pci device driver that never installed. But now it has white screen this morning. I shut off and powered up and still white.
I took off battery and pressed power for 10 sec plugged back in and still white. Still no noise.
Any ideas?

A:HP G7 17" screen starts up white and stays white

Try attaching an external monitor and notice what it displays...

Read other 5 answers

Computer covers whole screen with either white, or white with black, and blue stripes. Multiple times a day.?
This computer was bought in 2005, (HP Media Center PC). Within the second week this freezing(it freezes, and the screen has a white or white with black and blue stipes) occured( yes second week, my brother was uninformed and thought it was normal and didnt return it. It happened often enough as to save anything you were working on every ten to twenty minutes on a bad day. It settled and slowly became less of a problem, then stoped. One day he got a virus and had to restore the computer, the freezing started up again. same as last time, it settled then stoped, a month later, i recieved this computer as a hand me down, as my brother went to college and got a MAC. That was in mid summer of 2008, a week and a half ago, i got a huge virus, i restored my computer, and the freezing started up again, after not doing it once for over a year. It has gotten as bad as freezing every 30 minutes some nights. And earlier today it froze, i turned off and on my computer, went down stairs, and when i came back it was frozen again. I had not even used and program. Please help if you have any idea whats wrong!
Things to keep in mind...
-It only happened after the computer was restored, or bought(ish)
-Its not a normal freeze where you see the programs on the screen still, the screen goes completely white, or white with black and blue stripes.
-4 years old


A:Screen Freezes and turns white or white with stripes

Then maybe it isn't freezing at all. Maybe there's a problem with your monitor, vga cable, or video card.

Try a different monitor/cable and see if that changes anything. If it doesn't, then try reseating the video card--if any--and if that doesn't work I suggest getting a cheap one from someone's old pc at least to test with.

Installing a new video card can be complicated, but google search for a guide or follow the setup instructions for the video card to the letter and you'll have no problems.

Let us know what's going on, we love to help here... it's like an addiction, but we can stop anytime... really we can.

Welcome to TSF. I know I come off a bit strange, but most of the people here are friendly... and nowhere near as messed up.

Read other 1 answers

We have several computers here that are all of a sudden having problems watching radar (weather channel - we're a landscape company)or any video or pictures that change. The screens either get white squares that keep coming up across the area or the area is completely white....several operating systems from XP to 7.

A:white squares or completely white screen

Are they all updated with the latest video card drivers, directx, and flash?

Read other 1 answers

I have read and tried many different suggestions, but I have no idea what is going on. The white on my dad's laptop is showing up with thin aqua vertical stripes in it. I have tried many different things (system restore, updating drivers, etc) and nothing has worked. The only thing that helped a little was when I calibrated it and it made the white in the window look white, but everything on the desktop that was supposed to be white, was not.

Does anyone have any idea what is going on here?


A:White is not showing up as white on laptop

Whatever it was, it has resolved itself.

Read other 1 answers

Hi. And thanks for reading this post.
Description: Windows 7 Starter (netbook) loads , desktop is visible for about 30 seconds, then is taken over by a white screen with a submit box on the right bottom portion of the screen. Other than a one-line warning that says "You have 30 seconds to connect to the internet," there are no other messages or directions. I suspect it is some type of flawed ransomware, with an intelligent, very well-hidden code.
From a USB, using command prompt, I've tried several dozen malware scanners including HitmanPro and MalwareBytes without success.
The computer was infected on 11/18/15 and the virus seems to have deleted any previous restore point(s).
The white screen virus locks up Safe Mode and Safe Mode with Networking. The white screen also launches when trying to use explorer.exe or opening up notepad to save a file to the desktop. Tried to use a new user account to bypass the virus, but the white screen locks up the new user account in the same way.
Safe Mode with Command Prompt works.
I am thankful to be here for some professional help and look forward to the learning experience.
I followed Bleeping Computer's directions and uploaded the relevant logs from a recently run Farbar scan.
Thank you in advance for any assistance you can provide.

A:White Screen Virus - How to Disable White Pop-Up Screen?

Greetings RecycleZone and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter pro... Read more

Read other 78 answers

I have built many new computers, and rebuilt many old ones, but never ran into anything like this. I am rebuilding an HP Pavilion g7-1017cl with a 17" screen, that would not boot up at all. What I found, was that the processor and video card were both bad. The only motherboard that I could find for it was, now try and follow this, a g4-1016dx. The place I got it from, told me, that the g4-1016dx was compatible with the Pavilion g7-1017cl laptop. I replaced the old board with the g4, and a new processor chip. I was able to boot the system up. The only thing that isn't working right is the laptop screen. It lights up white, but shows nothing on it at all. To test the video card, I connected an external monitor to the laptop, and it shows the desktop like it should. I replaced the video cable that runs from the motherboard to the screen, but that didn't change it. I even replaced the old screen with a new one, and it does the same thing. Any ides as to why this is happening?

A:Laptop white screen.

Read other 6 answers

I have an hp g61 laptop and it comes on to login screen then my desk top shows up for a couple seconds then the screen just turns white and I can't do anything. I tried to boot up in safe mode but after safe mode comes up it logs off and shuts down. I got a administrator: cmd.exe screen to come up ando I put CHKDSK E and it says Windows has checked the file system and found no problems. Could you please help me, it would be very much appreciated. Thank you.


Read other answers

I have a year old laptop and all of a sudden out of nowhere the LCD monitor goes white. I replaced the invertor in the the screen and it was fix for a little while but came back. I am desperate in finding a way to fix this. But, I can tell you that, my laptop is on right now and the screen is white, but I have another screen externally hooked up so I can use the thing. Please tell me this can be solved. I have done hours of research and nowhere have a found someone who has fixed this problem pernamently.. please help!!

A:My laptop has a white screen

I've split you off from the other post. I don't what what it good be, if I was guessing I'd say its a bad connection between the laptop and the screen

Read other 3 answers

Hey, I have an Acer Aspire s3 laptop and I appear to have a white screen on loadup after the laptop taking a bit of a bang.

There was no actual impact on the screen itself.

When I opened it up, I could still get a picture but when I moved the screen it would flicker between the good picture and the white screen, with grey lines coming across the screen. I used it for a couple of days or so and then I moved the screen a little bit and that was it - white screen all the time.

The laptop can be used on an external monitor.

Can anyone help me in at least diagnosing the problem? I have a hardware diagnostics software so if anybody knows what I could look out for on there which would give me any clues that would be great.

I am unfortunately a poor student so I would like to exhaust all avenues before I go and pay to get it repaired.

Thanks for your help

A:Laptop LCD white screen?

It sounds to me that the internal plug for the screen is only partially seated.

Read other 2 answers

Hi folks. I took a Lenova Ultra book from a customer today who told me that their screen had gone white. I just got done taking the hood apart and didnt see any obvious damage to the cabling or anything. I unplugged the screen from the PC and plugged it back in, put everything back together and still the white screen. The laptop is accessible through an HDMI cable and a tv/monitor. So it has to be the LCD right?? or is there a software explanation for this issue. If anyone has ran into this before I would be happy for some input. Thanks

A:White laptop screen

You can refer to this article about your issue, but since you say
BobbyWat said:

... and didnt see any obvious damage to the cabling or anything.Click to expand...

BobbyWat said:

The laptop is accessible through an HDMI cable and a tv/monitor.Click to expand...

it may be a problem with the LCD itself.

You said that there's no obvious damage to the wiring, but have you checked that they are fully seated under the retention arm? You can try reseating them, and if the problem persists the LCD will need to be replaced.

Read other 1 answers

I have an older laptop called a Quantex N30W. My operating system is XP professional w/ 128 ram and approx. 20 gigs of memory. Whenever I turn my laptop on the screen is just solid white. It seems the computer is starting up because I hear the hard drive spinning and the fan kicks on. I have actually taken it apart and checked for any loose connections. What else could be the problem.

A:Laptop LCD screen is white

1. has xp ever worked on this pc ?
2. do you have a vga port on the back of the notebook ?
3. have you tried a desktop monitor connected to the port ? you may have to go into bios @ boot up to tell the notebook to use external port, may require another reboot to take
4. have you pulled the main battery and power connector, reseated the ram
5. it is not a good sign, prob the onboard vid card is bad

Read other 3 answers

I have a Gateway Laptop Windows 7, and everytime I turn it on the screen is completely white, and it won't do anything else. I need help on how to fix this. I'd appreciate the feedback.

A:Laptop Screen is white.

So you see nothing? Not even the Gateway Logo?

Can you hear the hard drive working at all?

Read other 1 answers


I have a compaq presario laptop, about 2 or 3 yrs old. My screen keeps going completely white w/ small lines shooting across the screen where you can see the regular screen. Whats weird about it is..I don't have to reboot or anything like that..depending on how wide I open up my laptop...it stops. Not that I try to use my laptop w/ it half closed or anything..lol But even when its at a 90 degree angle it goes white and it won't stop until I open it up some more and then it goes away. This has started happening a lot more often now then it used to. Can someone tell me why its doing this?

A:My Laptop Screen Keeps Going White!!

Sounds like the interface cable between the LCD panel in the lid and the motherboard has an broken conductor or two in the area where it passes through the hinge. It only makes cood contact through the break at certain angles of the lid. Depending on the purpose of the voltage or data signal passing through it, it could cause different symptoms such as the ones you mentioned.

EDIT: Forgetting my manners here. Hi mommamea, and welcome to TSG.

Read other 1 answers

I've been given a laptop that my Mum could use while she's stuck in bed .. and that I could use for practice.

The donors get a new one every year, so I hoped it might just need a good clean and updating. They weren't sure but thought that was the case, as they had been using it. I think the battery's gone but it has an adapter.

Now I've started it up, it looks to me like the screen is gone (my non-technical term) - it's white. I think they would have remembered if this had happened for them, which makes me wonder if it could be anything else? (I'm not at all familiar with laptops).

I haven't a manual but I'm not sure about the 'Fn' button, or if the screen could be white if set to an external monitor? I don't suppose I'd be so lucky that this could be a graphics card or something.

I do think it's running otherwise, as I can hear it .. and when it stopped making a noise, I tried typing in the password - after, I heard the familiar jingle, so I knew things were running inside.
I'm disappointed that it looks like something I can't work on .. but thought I'd make sure .. if anyone knows of causes of a white screen, I'd really appreciate the feedback. (hope I'm posting in the right place?) Thank you.

A:Causes of a white laptop screen?

Read other 10 answers

Hi,When i start my laptop after few minute its screen goes white and i can't see any flicker on this. I tried to repair but that doesn't help me. also, sometime screen goes off but i can see the laptop is running. It look like motherboard problem with graphics card.  System configuration: Windows vista Ultimate 64 bitHP pavilion dv6000 RegardsVed Agrawal 

A:Screen goes white when start laptop

Have you tried connecting an external display to your laptop?

Read other 9 answers

i just replaced my compaq presario cq60-420us screen, but after changing it, all it shows is a solid white screen. the laptop works perfectly when hooked up to an external monitor. please anyone know how i can get picture back up on my screen

Read other answers

How do i connect my computer to my tv to have an external screen to see if the laptop works but not the screen, but i will take all suggestions to fix the screen on the laptop.I have tried removing the battery and power cable and pushing down on the start button for a minute then reconnecting the power cable and turning it on. It came back briefly then went back white. Now anytime i try this process i get nothing just stays white. Thanking you in advanceStephen

Read other answers

Hi Guys
The other day while using my dads laptop, i closed the screen, and on reopening it, it displayed a blank white screen.

I turned it off and back on again. It seem to be booting normally until it was time for the desktop to load, at which time the white screen returned. It boots in safe mode and i tried a system restore, which was unsuccessful.

Any help would be greatly appreciated.

A:Laptop boots to White Screen

Go back in through safe mode, disable Hibernation in your power management settings, and then look for and delete a file called hiberfil.sys.

Restart your laptop and hopefully it will spring back to normal - however you will lose what you were working on as it went into hibernation.

Microsoft have produced a fix for the Hibernation bug somewhere, if you need to use Hibernation that is.

Please try this at your own risk, as you may have to restore/reinstall XP if it doesn't work. Backing up vital data is important.

Read other 1 answers

I have an Acer Travelmate 230/280 series laptop. I recently upgraded the RAM. It was working fine. But now while the laptop reboots and I can hear the Windows startup (and shutdown) music, I cant see anything on the screen.

All I see is a blank/white screen.

Any idea what this could be?

A:Acer laptop - white screen

Read other 7 answers

So, when I use my laptop, the screen randomly goes white for a few seconds at random times, I haven't tried anything yet but I am sure it is not software related at all as it once happened on the start up on the bios splash screen, my laptop is a Fujitsu Lifebook AH530 using integrated graphics.

A:Laptop screen randomly going white

With no actual Windows 7 errors of any kind (? and 7 is running fine otherwise?) and sounding like it's a serious hardware problem:

It does this when in Linux too?

Other than checking the RAM out not much else can be done.

Any warranty left?

Fujitsu contact info:

Greece (Service Desk language: Greek)

All products (without Displays)Telephone:+30 210 6863700

Opening hours:Monday - Friday from 09:00 - 17:00(UTC+2)

Read other 2 answers

I have two white lines down my monitor. They always appear when the monitor is on, but not when the monitor is off. Any ideas? I can't take a screenshot of it, so it isn't an OS thing (I think). I'm using Windows XP SP2.

A:Laptop: white line down screen

Read other 8 answers


My Dell laptop's only a year old, and its started randomly going white, with faint lines across it occasionally. I've found that I can fix it temporarily by pressing the F1 key (which doubles as the toggle between monitors). Anyone know what the problem is/how I can fix it?


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 2932 Mb
Graphics Card: Intel(R) Graphics Media Accelerator HD, 1242 Mb
Hard Drives: C: Total - 59999 MB, Free - 16902 MB; D: Total - 168371 MB, Free - 113333 MB;
Motherboard: Dell Inc., 08CNC9, A13, .5ZDN8M1.CN486430562094.
Antivirus: Norton 360, Updated and Enabled

Read other answers

When using my dell laptop, the screen will get quick tiny color lines and then go white blank and the only way to get it back up is to close my computer and wait about 2 minutes and sometimes I have to do this several times. This usually only happens if my computer is not plugged but also happens when it is just not as often. Any suggestions you have would be awesome! Thanks!

A:Laptop Screen goes white blank

Download System Information for Windows (SIW free version)No installation required.After it scans your computer, navigate to Hardware>Sensors and post all info from there.

Read other 1 answers

I have a toshiba satellite laptop. During use the screen has started going pure white. The only way to get the display back is to turn it off and back on again. It often flickers. I think it is a connection issue. Is there a way I can check this myself ?
If I plug another monitor into the back when in this state, the other monitor shows the display with no problems, so I don't think it is the video card or motherboard. Any ideas and is it possible to

A:Toshiba laptop screen goes white

Toshiba Satellite Laptop Goes White

It just start doing this, How do I fix this?

Read other 3 answers

When I'm on my computer, sometimes it just crashes and turns white or gray. The last time this happened, I had a Bluetooth adapter (ASUS USB-BT211) plugged in from earlier in the day. I unplugged it and the screen immediately turned pitch black, presumably off.

When this happens, I have absolutely no control over my computer. I cant open task manager or Ctrl +alt+delete. I've searched this and so far I've only gotten that its a RAM problem, but I don't think it is in my case. I say this because I have 8GB and I constantly have task manager open and I've never seen over 50% used (except when on a game or using something like a screen recorder, and it has never crashed while doing those things)

The weird thing is.. And this may just be a coincidence, but Youtube has been open every time it has crashed (10+ times). Weather it was just one short song in another tab while doing something else, or just browsing my subscriptions.

I used to bear with it and didn't worry about it too much when it only happened once a month if that. Now its happening weekly and it kind of worries me.

Any help would be appreciated. thanks

A:Occasionally I get a white/ screen on my laptop

Hi laungst, welcome to Seven Forums.

Similar thing happened to me when I upgraded my Outpost Firewall Pro without removing old version first.

Read other 6 answers

My laptop has some big white spots on the screen and i have seen other owners of a dell laptop with exact the same problem.I have contacted dell and they have replaced the screen but i`m getting the same problem after a couple of months with the new one.My question is if this problem is solved with the newer models of dell laptops or this problem still exist?For me a reason to go for another brand very annoying.

Read other answers

I have a Philips Freevent X54 laptop 2gb memory + Nvidia Go 7400 graphics card. It's worked perfectly since I've owned it (2+ yrs). Suddenly this week I am having trouble with the display.

50% of the time it boots to a completly white screen. The rest of the time it displays white or multicoloured vertical line randomly all over the screen and then I get the blue screen of death complaining of a memory error.

I can sometimes boot to safe mode with vga display mode. I have tried updating the display drivers but it made no difference.

If anyone can give me any advice I would be grateful.


A:Freevents X54 Laptop - white screen

Don't connect to the mains, make sure your X54 is shut off and try removing the battery for about 20 seconds then put it back. You may just have a static build up, it happens occasionally, anyway something you could try first. Has worked for me on occasions.

Read other 3 answers

i bought HP 15-ac646TX model laptop on july 2016 and now a white spot are been visiable in the laptop screen can i claim replacment of the lcd screen since its under warrenty period

Read other answers

I am faced with this peculiar problem and need help on this.
When I start my Dell 1520 Vostro laptop it will show up white screen on my LCD, no bios loading message etc. and not boot up. I connected an external monitor to my laptop and I was able to see the BIOS loading messages but Vista got corrupted from some reason and hence not booting.
I could understand that OS is gone but what I don't understand why my LCD is white and not showing up BIOS loading messages. Also, I tried restoring the factory default image on the disk but it would still not boot.

Also, a couple of days back I did see some vertical white lines on screen but a restart removed it. so, I kinda ignored it.

Do you think LCD has gone bad? How can I ensure that? I still have warranty on this one, so I could send it back for repair. But, I would prefer doing it myself than spending cycles with support.

thoughts or things I should try?

Read other answers

My computer was working fine the last time I successfully used it, which was about 24hrs ago. Today, I opened the laptop, and when the screen turned on, it was solid white.  Tried CTRL+ALT+DEL, Windows key, etc but computer did not respond.  Had to hold down power button to restart -- screen went straight to white when it turned back on.  Tried to get to Safe Mode by restarting again and pressing F8, no luck.  Tried letting the computer just sit with the white screen, nothing happened. I honestly have no idea what could have caused this.  No error messages, no recent updates or installations, etc.Any suggestions?

Read other answers

My HP Pavilion G4 laptop screen is white when I turn it on. When connected to an external monitor, it works fine. Any suggestions for the cause and a solution?

View Solution.

A:Laptop Screen Turns White

If the external monitor is fine, then you know the problem is from the mother board cable connection to the screen itself.  The problem point for notebooks is where the cable goes through the hinge.  You could try to wiggle that to see if the picture changes. The other possibility is that the connection from the cable to the screen has come loose and the final solution I can think of is that the screen itself is bad.

Read other 7 answers

I am in dire need of some HELP! Please! I have a laptop Acer with Win7 it is running so slow and get a white screen then it wont allow me to do anything at all! So frustrating!!! I have done all updates, defragged... Please I'm about ready to chunk it out the window!!! Thanks in advance for any and all help!

A:laptop win7 white screen!!!

Read other 16 answers

Hello HP Support,  I need your help! I have an HP Pavilion 15 Notebook - n068el (energy star), Product number: F6R97EA#ABZ, running on Windows 8.1 64-bit.System: Intel(R) Core(TM) i5-4200U CPU @ 1.60 GHz 2.30 GHz, RAM: 4 GB.Processor Graphics in use: Intel(R) HD Graphics 4400, GOP version: 5.0.1035. Since yesterday, after some updates probably, but I don't know which ones, a white vertical line has appeared on the right-hand side of the screen, and it doesn't go away.  I cannot watch films or videos, do any work without this line disturbing the screen, it is really annoying and unpleasant.  Everything else is normal and running properly I think.  I have tried to solve it by downloading updated versions of the graphics processor, but when I go to your website, for my laptop there are three downloads recommended for the graphics processor: Driver per scheda grafica Intel ad alta definizione (HD) 2013-11-25 , Versione10.18.10.3325, 158.03M orDriver scheda grafica NVIDIA 2013-11-25 , Versione1.10, 340.7M orDriver per scheda grafica AMD ad alta definizione (HD)2013-11-15 , Versione13.151.0.0, 277.22M I don't know which one I have to download, so I have not downloaded any, and in any case I don't know whether that would solve my problem. Can you please help me?   Many Thanks in advance.Patrizia

A:Vertical white line on the laptop screen

Hey Patrizia,Welcome to the HP Forums!The first steps that you should attempt is to make sure that the vertical white lines do not appear in the BIOS. To do this I have included the steps below.1. Turn off your computer2. Make sure you have connected the power cable3. Turn on your notebook, as it is starting press the  F10 button repeatedlyOnce you are in the BIOS, if the lines are still present, it is likely a hardware failure. The next two steps may resolve the issue. The first one is to do a hard reset. I have included the document 'Performing a Hard Reset or Forced Reset'. The next and final step is to perform a BIOS update. I have included the information here for you 'Updating the BIOS'.Let me know if the issue does not appear in the BIOS.Hope this helps!

I worked on behalf of HP

Read other 9 answers


my laptop screen has been going blank showing different colours. this happens when i am watching something on firefox after a prolonged time but if i restart it's fine. the whole screen goes blank (sometimes white, sometimes blue, black even orange). it's windows xp, sony viao (about 3 yrs old). Can anybody help me?

Thanking in advance

A:laptop screen going orange, blue, white

Read other 6 answers

When my friend turns on their xp laptop the screen goes white, then black and won't do anything. The cursor is on the screen and looks like it is loading but nothing ever happens.

A:When turning on XP laptop screen goes white, then black

May be caused by a bad hard drive...

Read other 1 answers

Hi guys

I am having a problem deducing the issue with a friend's laptop.

It's a Toshiba Equium U400, not sure the rest of the specs are relevant.

Basically the screen ONLY works if it is angled all the way back. And it works 100% perfectly fine in this position. However, if you try to angle the screen down (in a closing direction), the screen will immediately turn white. You can then tilt the screen backwards again and press FN+F5 (shortcut for alternate display) and it will flash back to life again.

I assume that it is a cable connection issue? And would rule out faulty LCD/inverter if it works at one angle?

I have tried researching this and have only found issues where the screen turns black, not white.

I don't have my screwdrivers with me and cannot open the screen yet to check connections. I am just curious if anyone knows if this behaviour is linked to motherboard, etc.

Thanks in advance for any replies.


A:Laptop screen turns white at most angles

The LCD video cable is being pinched by one of the top hinges. It may be permanently damaged and will have to be replaced

Read other 2 answers

Hello! I have noticed this white spot on my laptop screen for perhaps a few weeks now. I'm not sure what caused it but I do have a picture of it which I will link here. https://postimg.org/image/ac0xfregt/
That is the spot after i took a picture with flash on. Thank you !! God Bless!

Read other answers

My Asus x54l screen turns white and flickers I don't use it anymore because of this. THE STORY: one day I cracked it in a couple months later it started turning white and screens now it usually is just white I thought I just might need to buy a new screen but I'm not sure What do you think?


A:laptop screen turns white and flickers

Read other 10 answers

when i turn my laptop on the screen is just white but i can still hear the hard drive running and i hooked it up to an external monitor and i see everything on the monitor but not on my laptop screen. What is the problem ? and how can i fix it? do i need a new screen?

A:my laptop screen turns white when i turn it on

Yes Tariq_01. That indicates for the replacement of the display panel.Before that, I suggest you do a hard reset.Shut down the system.Unplug AC adapter, disconnect it from laptopDisconnect all the external peripheral devices attached.Remove the batteryPress and hold POWER button on the laptop for 15-30 seconds.Wait for few minutesConnect batteryPlug in AC adapterPower on.If this doesn't help, only option left is display panel replacement. Contact HP in your region.Hope it resolved your issue,thanks,***PLEASE CLICK "ACCEPT AS SOLUTION" TO HELP OTHERS WITH THE SAME PROBLEM******CLICK KUDOS IF YOU APPRECIATE MY REPLY***

Read other 6 answers

My windows 7 professional 32bit on my laptop has a problem. Everytime I turn it on, my laptop screen is white (and fades in some hints of black) and nothing shows up. However, sometimes I am able to get a display on an external monitor.

Before my computer loads my desktop it does a startup repair. What ends up happening is that it does a system restore and my computer is able to boot up normally on my external monitor (laptop screen still white). Once everything loads, my computer automatically looks for and installs a VGA controller driver (at this point I am suspecting something may be wrong with my graphics card because I no longer have the windows aero theme).

Once the VGA drivers are installed, my computer says it has to restart so that changes can be made. After the restart, everything is back to normal with my laptop screen working again and now I have the aero theme again. What is the problem? I've been trying to fix this for weeks. It should be noted that I can't always get the display onto my external so I have to keep on force restarting (holding onto the power button) until I can get it on the external.

I installed a new driver for my graphics card and it hasn't fixed the problem. I know there is a virus on my computer (file is tdx.sys). I am going to replace that file with a new one following some instructions from another forum but I don't want to do that yet because I am currently writing exams and not much of a tech savvy person. I don't want to me... Read more

A:White Screen on Laptop but External is Fine?

Hi skuan, Welcome to the forums, first and foremost download malwarebytes Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer sort out the virus now ,don't leave it any longer!!! . When you have cured the viral problem we will sort out the graphics problem .Post back with the make/model of your laptop and tell us what operating system was originally installed

Read other 9 answers

My Old Lap Top died. My sweet sister gave me her old Dell Lap Top. There is only one BIG Problem, She forgot the user code for access on the White Screen. We have tried all the I think it was and now I need help because Dell will not help. Is there a fix or are we best to junk the beast. The only reason she got a new computer is because she never did anything to maintain the system and got tired of it running so slow. Please Help!

A:White Screen Lockout Dell Laptop

from TSG Rules

Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.Click to expand...

Requesting Mod to close thread...

Read other 2 answers

My laptop screen has suddenly developed a white rectangle in the middle. It is 1cm high, and 3cm across. I cannot get rid of it. Is this bad news, or is there anything I can do about it?

A:Solved: White rectangle on Laptop screen

Read other 7 answers

Hi folks,

Working on my laptop for about an hour and closed it. Booted it back up 15 minutes later and opened Firefox...all of a sudden the screen started turning white. Ctrl+alt+delete to reboot and the same thing happened in the start screen. Not sure if this is virus or hardware related. Would love some input!


A:Laptop screen suddently turns white

Read other 6 answers