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unexpected crashes

Q: unexpected crashes

Recently (for about 2 weeks now) we have been getting some unexpected program crashes with I.E. 6.0 and O.E.version 6. Here are my last three error messages in the last 24 hours:

AppName: iexplore.exe AppVer: 6.0.2600. ModName: lspcs.dll
ModVer: Offset: 0000d002

AppName: msimn.exe AppVer: 6.0.2600.0 ModName:lspcs.dll
ModVer: Offset: 0000d002

AppName: msimn.exe AppVer: 6.0.2600.0 ModName: lspcs.dll
ModVer: Offset: 0000cfdf

Thanks for any suggestions here.

Windows XP SP1
512 ram

Here are my modifications, if this helps at all:

Since 6/25
Installed MSN Messenger 6.2
Removed MSN Messenger 6.1

7/2- Removed Net Nanny
Installed Cybersitter 9.0

7/3- Windows update V4

7/4- Registry First Aid

Preferred Solution: unexpected crashes

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: unexpected crashes

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I have a relatively new computer that a techy friend built for me in the last six months or so, and it's been performing really well thus far, but this evening, I was just watching youtube when the display "crashed". I checked my monitor and all the connections to it, and they all turned out fine. There was a weird buzzing in my headphones as this happened.

I tried to push the manual restart button on the case, but that didn't appear to work, so I used the power button itself which turned it off. When I booted it back up and logged in, the computer was SUPER laggy, and I couldn't even open the task managed. I used ctrl+alt+del to try to gain access, but a message box popped up and told me something to the effect of "the task managed cannot be accessed with ctrl+alt+del".

One more restart and the computer seemed to come good, and after running a virus scan with Pareto Logic Internet Security (which turned up nothing) I opened the task manager and it all seemed fine. I don't usually pay too much attention to it, but the highest running process at the time was "SBAMSvc.exe *32". I tried to research it to see if that was a problem, but I couldn't find anything conclusive.

My problem is, this machine is made of (what I understand to be) pretty decent componentry, and it's only young. Considering all I had running was Skype in the background with a facebook and youtube tab open in Firefox, I'm confused as to what could possibly have happened. I'm no... Read more

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My computer suddenly crashed twice today .
Looking at the event viewer :
The first time it crashed said :
The previous system shutdown at 15:33:17 on ‎24/‎06/‎2016 was unexpected.
The second time :
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
My computer crashes and comes back on , like a normal restart .

A:Unexpected crashes

Let's try looking at these 2 sets of reports:1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/When done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/2)  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html 

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For the past several months, I've had random crashes of my HP m9340f PC. I've never been able to correlate the crashes with any specific application or activity. This computer serves as my website server (Apache), HTPC using Windows Media Center for one TV, video server for saved DVD files using the MyMovies application (for this computer and another Vista box in the home theater), and gathering weather data using Virtual Weather Station. It is rare that I even actively "work" at this computer, as most of its software is set as servers. The crashes have never happened when I am working at the computer, programming, editing, etc.

I can see nothing listed in the normal windows event viewer logs, and trying to find a possible solution using the "Check for solutions" button (or something to that affect) does nothing. I haven't been able to find anything unusual in the event viewer that precedes the crashes. The computer just seems to reboot and I get the "...shutdown was unexpected" message box.

This computer runs Vista Home Premium, 64 bit.

I would appreciate any suggestions as to where I might look for possible answers. I have several minidumps in the directory, but have no idea how or what to look for when it comes to finding what is actually causing the crashes.

Thank you.

A:Random Crashes Unexpected

Here's how to get the information that we'll need to have a go at it: http://www.techsupportforum.com/1871981-post2.html

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Hi everyone I have a big problem with my Custom built pc (I was building the pc ).
So my problem is that my pc crashes every time i play a game for example BF4 or AC4BF i really dont know what to do I updated everything i could Well i think I did, Also checked for system overheating while playing and its fine and i dont know what to do next .

Well here are my PC Informations

Graphics Card EVGA GTX 660
Intel i5 4440 LGA 1150
Motherboard Gigabyte H81M-S2PV
Power Supply Unit OCZ MODXSTREAM-PRO 600w
HDD 500 GB

If you guys have any ideas what could my problem be please tell me

Thank You for any further Replies.

A:Solved: Unexpected PC Crashes Please Help >.<

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My PC crashed from unexpected error. I get the following message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8004FB2160
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Help please!

A:PC crashes from unexpected error

Quote: Originally Posted by eggluze


My PC crashed from unexpected error. I get the following message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8004FB2160
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Help please!

We need the actual dmp file

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

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My computer had been crashing due to unexpected error. I get the following error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8004FB2160
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I have also attached the DMP files.

I would appreciate your help. Thanks!

A:PC Crashes from unexpected error

Most dumps point to a USB device/Port
remove any unnecessary USB devices

This was likely caused by the following module: usbhub.sys
Bugcheck code: 0xFE (0x8, 0x6, 0x5, 0xFFFFFA8004F89160)

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Hey, i'm having a problem with my comp just restarting with out any warning, and it will o this many times, i have had it hapen bout 50 times in an hour at one point. my specs are:
cpu3 667 Mkz
Ram: 124mb
storage:20 GB
vidC: 3d profet hercules 32 MB
sound: sound blaster live X-gamer
OS: windows XP pro
If anyone can help me out i would be for ever in you dept! Thanks

A:Unexpected & Many crashes/rebots at a time!!!

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Hi everyone.

I apologize if I've incorrectly posted here, but I have read most of the walk throughs for Stop errors and the like. I have done all accept flashing my bio's and defragging. Why? I am working in a professional environment and time has not presented itself for these options yet.

We have recurring unexpected crashes, and I have gotten predominant stop messages such as: 0x100000d1. I know this is commonly a driver / memory / page file issue. Yet in the meantime, any help you guys could give in finding a specific cause in the minidumps would be greatly greatly appreciated.

I've attached the last six minidumps below.

Thanks very much

PS: Stats are:
AMD Athlon XP, 2083 MHz (12.5 x 167) 2600+
Gigabyte GA-7VT600 1394 (5 PCI, 1 AGP, 3 DDR DIMM, Audio, LAN, IEEE-1394)
VIA VT8377 Apollo KT600
Windows XP SP2
We are using various external audio hardware, which I can provide details of if necessary.

PPS: Details of crashes:
I work in a music studio and this problem in one way or another has been in the system since I started working here. The potential issues are staggering which is why I can't pin this damn thing down, and I'm not an IT guy anyways I'm an audio engineer who is pretty good with computers.

We mainly use two pieces of software: Sonar 7.1, and Wavelab 5. We use a MOTU 2804 mk3 as our audio interface. Strangely the crashes seem to get "worse" sometimes and then not so much. Why it would be intermittent I h... Read more

A:Unexpected Crashes Need Advice (Minidumps)

I note you have been waiting two days for help. Sorry about that. I don't read the minidumps but the Event Viewer in windows XP is a great tool:
To access The Event Viewer:
Start> Run> cmd> type in eventvwr
What you'll see:
Description of the Event Viewer:

Unfortunately, many Windows XP users aren't aware of the Event Viewer, what it is, where it is, how it can help with a problem:
The Event Viewer has logs for everything that happens on the computer. There are three sets of logs: System, Applications and Security. By opening the first two to display the Events, you can look for Errors that correspond to the time of the problem- in your case, the crash.

There are three types of Events in the System and Apps logs:
1. Information (white circle w/blue i): this is just basic documentation of the normal working of the System or Apps.
2. Warnings (yellow triangle w/black exclamation mark) noting some problem at that moment. Warnings usually resolve on their own. If they do not, they become>>>
3. Errors (red circle w/white X- they document something that didn't work or isn't happening as it should. Each Errors has three parts: an ID#, a Source and a Description. By doing a right click> Properties, the Error will open to a screen that can be copied. These three parts taken together can usually lead to cause and resolution.Click to expand...

Do this on each the System and the Applications logs:
Click to open the log> look... Read more

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I am having trouble with my PC:
2x Xeon 2.8 GHz
2x 1 GB RAM (Kingston)
1 Nvidia Quadro FX 3000
1 Raid on the fast-track controller 2x 300 GB
1 Maxtor on the IDE Master
1 Samsung on the IDE secondary

The machine has been working fine for 2 years now. No unexpected crashes (except some application produced ones), nothing.

About 1 week ago, it started to shutdown with no warning. Just power gone. Then, after a few seconds (sometimes up to 10 sec), the machine will restart.

This also happens with no app running.

I verified Viruses - nothing
I checked malware - nothing

I tried to boot in safe-mode and it seemed that the machine ran fine (tested it on 18 hours) - no crash. This was while running the virus-scan.

I then started it up normally and tried some tests with SiSoft Sandra. Again, it crashed. But it did so at different test. Sometimes, the test went through sometimes they did not.
Same tests, no parameters changed.

Then, I rebooted and got a message saying:

*****Warning: System BOOT Fail *****
Your system maybe OverClock fail or POST interrupted.

Now, my system is not overclocked - I reset the bios to defaults before I started all my testing (BTW - it never was overclocked anyways...)

How can I narrow in on the problem?
Do any of you suffer the same experience?

Thank you,

A:Frequent completely unexpected crashes

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I am having several unexpected crashes on my Windows 7 Home Premium. The following items just stop working or crash:
HP Simple Pass 2011, Flash Player (using newest versions of Flash Player and Firefox), AMD-ATI Video Driver, Screen Saver, and Windows Explorer when I go to System>View amount of Ram and processor speed, and Firefox. All of these have started crashing and I have no idea why. I have used Housecall from Trend Micro, ZoneAlarm Security Suite, Malwarebytes Anti-Malware Premium, done numerous scans for viruses, infections, etc. and all of them say there are no problems. This didn't start happening until about a week ago when I did a manual update on Windows Update that was available and I also installed VLC Player because I wanted to be able to play flv files. I didn't get the result I wanted so I uninstalled VLC Player. Can someone here help? Thank you in advance, Fish4Bass.

Manufacturer: Hewlett-Packard Company
Model: s5-1160 Pavilion Slimline
Rating: 5.1 Windows Experience Index
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10GHz
Installed Memory (RAM) 6.00 GB
System Type: 64-bit Operating System

Windows 7 Home Premium
Copyright 2009 Microsoft Corporation. All rights reserved
Service Pack 1

A:I am having several unexpected crashes on my Windows 7 Home Premium

The first and simplest option would be to use system restore to roll back your computer to a time before the problems started

System Restore

Another option would be to try a clean boot to remove start up items to see if the problem is caused by software/drivers clashing or causing problems

Troubleshoot Application Conflicts by Performing a Clean Startup

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My Computer started experiencing BSOD every once in a while about 3 weeks ago, and it has progressively gotten worse, to the point where it is crashing/restarting 10+ times in a day. I have not made any hardware or software changes during this time. The most recent BSOD?s error gave: DRIVER_IRQL_NOT_LESS_OR_EQUAL and PAGE FAULT IN NON-PAGE AREA. I recorded a few of the file names given as causing the BSOD: ntoskrnl.sys, win32k.sys, dxgmms1.sys.
I have attached the BSOD Dump & System Files. Please let me know if you need any additional information.

Windows 7 Professional 64Bit, which was updated from my previous XP OS
Intel Desktop DH55TC Motherboard
Intel i3 processor
8 GB Dual-Channel DDR3 RAM (Upgraded from 4 a year ago)

Hitachi 750GB Hard drive

Please let me know if you need any more information.

A:Multiple BSOD`s / Crashes / Unexpected Restarts

These are all over the map. Some hardware some soft. If I we you I would remove Norton AT LEAST TO TEST. It can be responsible for these kinds of crashes. After its replacement we can investigate further.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

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A week ago I got a blue screen of death which I've never gotten on this (~3-4 year old) machine. When it booted back up it loaded a BiOS I'd never seen before Gigabyte UEFI double BiOS. Over the next several days the computer was rebooted and the normal BiOS came up without an issue. 3 days ago the computer was started up, shut down and restarted. On the second restart It got hung up on the Windows screen with this error

I restarted and everything worked just fine. I ran antivirus and anti malware scans which came up with nothing. I also ran chkdsk which came up just fine. Every time I turn the computer on sometimes it's fine, sometimes I get the alternate BiOS and sometimes Windows loads with a messed up screen resolution (which is fixed upon restart).

I've tried to read on this an other forums but I don't know what's going on. I don't know whether a plug is loose or if the motherboards failing or what. I'm not sure what other checks I can do. The intermittent nature of a seemingly big problem is inexplicable. Any suggestions would be much appreciated.


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD FX(tm)-4350 Quad-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 4
RAM: 8158 Mb
Graphics Card: AMD Radeon (TM) R9 200 Series, -2048 Mb
Hard Drives: C: 930 GB (293 GB Free);
Motherboard: Gigabyte Tech... Read more

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I have been using windows 8 for a while but I'm getting bsod's daily randomly. I have been fighting this for a couple days but can't find a solution. So here is the dmp file and I hope I would get it solved rather than going back to windows 7....

A:Unexpected kernel mode trap random crashes

I used windbg and got to causes for two different dmp files....

Probably caused by : igdkmd32.sys ( igdkmd32+7af72 )

Probably caused by : NETIO.SYS ( NETIO+a89d )

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Laptop is facing unexpected crashes. Can someone help me solve it?
Sometimes when i play game it crashes.
Unable to shutdown so i force shut down.
crash with no reason when using msn ( happened once)

After using it for 4 hours or so. I shut down. No problems. But when i switch on my computer 3-4 hours later , it cant detect drivers so i have to restart . But unable to restart because it cant shut down. this always happens.

What should i do?

Computer face 2 crashes on the first day i used the laptop which is 20/1/2010 but today was bad. 7 force shut down due to crashes and unable to shut down.

Different type of error codes

+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2010-02-07T13:24:27.118823900Z

EventRecordID 23608


- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Jon-PC

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

NEXT ~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Versi... Read more

A:Unexpected Crashes. Unable to shut down,detect drivers

Please do this:

Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump

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A week or two ago, my Gigabyte GTS 450 died, and I bought a new EVGA GTX 650 from newegg. When I switched video cards, I also updated the drivers from 306.97 to 310.90. Ever since installing the new video card, I've been getting intermittent "crashes"; usually while browsing reddit or some other mundane activity. I put crashes in quotes as I'm not getting any error codes, my machine -which had been extremely stable previous to this- simply shuts down. It's as if someone had flipped the power switch; leaving nothing in the event log except an entry marking an unexpected shutdown.

It's odd to me that this occurs only while the GPU is NOT under load. I can play LoL just fine, and even newer more taxing games like Diablo 3 or Borderlands 2. The main correlation I've found with the crashes is when I'm downloading something; sometimes an image on imgur or buffering a youtube video. Normal net traffic such as chatting on mumble with friends or watching a video stream don't seem to trigger a crash. I've found I can pretty consistently cause a crash by attempting to download a game from Steam. I'm unsure how these types of net traffic differ such that one causes a crash and another doesn't.

However these crashes don't happen in safe mode, or if I disable my video card drivers. I'm not sure if this is a problem with the video drivers or perhaps some other system component. I'm assuming it's the video dri... Read more

A:Unusual crashes/unexpected restarts after new video card install

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I don't know whether I have a malware problem, or a hard-drive-in-death-throes problem, or what. But I figured it was best to start here, so if it's not a virus I can go over to the XP forum with that ruled out.

Over the past few months my desktop has been steadily driving me nuts. First it began giving me BSODs at random intervals, anything from a day to a month apart. (Currently, about once every three weeks.) The most common error is 0x0000008E, but I've also had 0x00000019, 0x00000024, 0x1000000A, 0x0000004E (PFN_LIST_CORRUPT), 0x0000007F, 0x0000000A (IRQL_NOT_LESS_OR_EQUAL), and 0x00000050 (PAGE_FAULT_IN_NONPAGED_AREA). Usually it crashes at startup, but it has taken as much as twenty minutes. I've tried defragging the hard drive, using a registry cleaner, and replacing Sygate firewall (see below) but nothing appears to have worked.

Then Sygate starting occasionally crashing while I was online. I replaced it with PC Tools free firewall, which hasn't had any problems. (Yet...)

Somewhere in the last several months (hard to say whether it was before or after Sygate and the BSODs, it seems to have been creeping up for a while) Firefox developed an increasing tendency to hang. It reached the point where it was basically non-functional for a good quarter hour after connecting. During that time doing anything - maximising or minimising windows, accessing the start menu - took forever. Then Firefox started crashing - constantly. I worked my way through the official trou... Read more

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I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

A:Unexpected Shutdown that's NOT "Unexpected."

Please click this link https://www.techsupportforum.com/foru...ta-452654.html and do those things and post in that section of the forum and not here please.

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I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

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My windows explorer crashes and restarts every time I perform some action (e.g., opening a file, moving a file, saving a file). I get the standard "windows explorer encountered a problem and needs to shut down; sorry for the inconvenience" message. In addition, trying to attach a file (mostly word documents) crashes the web browser - IE and firefox simply close, chrome gives an error message "plug-in crash - shockwave flash" and becomes unresponsive.

I very much appreciate your help.

DDS.txt log:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Uriel at 17:33:34.10 on Wed 12/23/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.94 [GMT 2:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symant... Read more

A:Windows explorer crashes constantly, browser crashes upon attaching files to emails

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No inp... Read more

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this is the log i did with hijackthis! Please advice
and also my download speed varies when i check it on the online speed-o-meter, is there like a downloader or trojan of some sort?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:37:05 PM, on 8/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users.WINDOWS\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\Program Files\ASUS\GamerOSD\GamerOSD.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Com... Read more

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? OS - Windows 7 Ultimate
? x64
? System age: ~1 year
? OS Age: About 6mo

? CPU: AMD Phenom II x4 965 Processor 3.4Ghz
? Video Card - AMD Radeon HD 6670
? MotherBoard - ASUS m4n68t-m
? Power Supply - 650W (I think, I can't seem to find any information on it)

? System Manufacturer: Cyberpower

I'm not entirely sure what is going on. I thought I fixed the BSOD problem a few months ago but my computer has been crashing recently. Let me know if I did anything wrong with the report!

Thanks for all of your help!

Here is the latest crashes error:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 109
BCP1: A3A039D899BFB970
BCP2: 0000000000000000
BCP3: 727A71B88106E0B1
BCP4: 0000000000000101
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

A:BSOD Multiple crashes, thought the problem was fixed, but now my system crashes again

Turn on Driver Verifier. Select all checks except Force Pending I/O Requests, Low Resource Sim, and IRP Logging. Restart afterwards. Provide us any new crashdumps.

Note that the latest crashdump can occur commonly from RAM issues. You should run at least 7 passes of Memtest86+.

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I'll keep this short and sweet because I know how busy you guys are.
I built a gaming computer from scratch, there were a lot of problems even getting it working initially this time, as compared to the last one I built that I had zero problems with ever.
I am getting a lot of BSOD's, games freeze and crash, movies freeze and crash, and streaming does too. In addition, I am getting an error occasionally with the GPU that tells me it has timed out and reset the GPU. I used the windows recommended fix for this and set the response timeout time to 8 seconds, since I have done so I have only seen this problem once. I was wondering if I had too little power for my system, but I have seen threads with similar problems that have plenty of power. I followed the instructions to the best of my ability, and you should find all of the information you have asked for below. Please don't hesitate to ask for anything else you may need. I truly appreciate what you guys are doing here for so many people.

· OS - Windows 8.1, 8, 7, Vista ? Windows 7 Ultimate· x86 (32-bit) or x64 ? x64· What was original installed OS on system? W7 Ultimate x64· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Purchased auth key, downloaded and mounted files to flash drive for install· Age of system (hardware) less than 6 months, components purchased separately... Read more

A:custom build, gaming, BSOD, game crashes, streaming crashes

IMO, the suggested fixes for the TDR timeout of the video card only conceals the problem - it doesn't fix it.If the card is timing out, then fixing the cause of the timeout is preferable (IMO) to just lengthening the timeout. Unfortunately it appears that the system has pirated software.Please get a legitimate copy installed and we'll be glad to help.Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuinePlease be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.As a courtesy, I will offer an analysis of your issues using the reports you provided.I will not answer any questions about the analysis until the system is made legitimate.If you do make it legitimate, please submit a new set of reports for us to check.Just FYI, sometimes the owner won't know about this.  So here's 2 scenarios that might ring a bell:- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.- or they used a copy that they had from another OEM computer.  The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).And here's the analysis... Read more

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Thanks for listening, as my user name reflects I am now into stuff I'm ignorant about.


Had this computer a little over a year, I7 with 16gb of memory, windows 7 ultimate. etc

About a month ago, started seeing BSOD's. The BSOD would normally reflect "Memory Management" as the cause.Then the browsers started crashing, tried chrome, firefox and IE. Have removed and re installed all of them. I continue to received "windows has recovered" screens.

Was reading this thread, attempted the memory test via CD, it ran for several hours (actually alowed it to run all night. When I went to bed it was on test 8, the errors were moving from 0 to 32767. I got up this morning, same numbers, same test #. Seemed like it was stuck on that run even though the error numbers were still changing.

I have down loaded and ran who crashed. It's conclusion is :

12 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:


If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the... Read more

A:Browser crashes, windows crashes, memory test won't complete, BSOD

If Memtest86+ is showing up errors, then there are hardware issues present. It's just discerning what hardware is bad. Initial suspect obviously is memory, but the unusual case makes it think it's some logic error like some CPU failure or something. It's also possible that when burning it to CD that the Memtest itself got corrupted somehow (i.e. bad burn).

16 GB is a lot of memory on a consumer motherboard. There is the possibility that while your motherboard can handle 16GB of memory, that 16GB of the actual memory model that you're using may not be supported. Certain configurations of memory can have problematic issues. So while the memory sticks themselves may not be bad, the actual 16GB setup of them may break things.

Have you tested system stability with reduced amount of RAM, like 1/2 sticks of RAM, as well as running Memtest on a couple passes for each separate stick?

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Hello everyone. This morning I turned my computer on to find that Explorer.exe had crashed. I attempted restarting explorer.exe but every time it attempted to restart it would just crash.


Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: comctl32.dll
Fault Module Version: 6.10.7601.17514
Fault Module Timestamp: 4ce7c45b
Exception Code: c0000005
Exception Offset: 000000000010343c
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 7788
Additional Information 2: 7788129339cffbb182e4c538402e9d22
Additional Information 3: 44dd
Additional Information 4: 44dde8a5ebcc1fd558b2464fa8226f18

I have already begun a System Scan using sfc /scannow in Command Prompt...which just finished upon writing this up an Windows didn't find any "integrity violations"

I have NOT installed the latest Windows Updates only because I haven't gotten around to doing it. I have also read on other forums that Microsoft Security Essentials seems to be the culprit but I wanted to come here to verify that with you guys before I start messing with Windows essential applications.

What I will do in the meantime while waiting for an answer here is run a chkdsk and a virus scan(AVG).

Thanks in advance.

EDIT: Rebooted my computer and Explorer.exe now runs fine. The problem I'm going to run with is intermittent but... Read more

A:Explorer.exe Crashes, attempts restart, crashes again. Details Inside

Are you running both AVG and MSE? If so, remove one or the other. Having two security programs that accomplish essentially the same tasks can cause conflicts due to them accessing the same system files or system resources simultaneously. It is possible this is the behavior that is causing your explorer.exe issue.

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Win XP sp3. Google chrome occasionally crashes and so does shockwave flash. Sometimes get windows blue screens. During scan Malwarebytes found 2 infected files and then immediately crashed, then computer automatically restarted.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_26
Run by A at 18:26:48 on 2011-08-11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.458 [GMT 3:00]
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\A\Local Settings\Application ... Read more

A:Malware bytes crashes during scan, Chrome browser crashes

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resouce! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/413917 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the low... Read more

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M83, with 2 DP monitors.  Video goes blank multiple times an hour, 5 second blank screen then recovery with error about driver.  Updated Bios to current.  All drivers updated, swapped out with known good: Monitors,Cables,Memory,ReimageMB (GPU)No change.  Put in multiple tickets, mostly suggested Video drivers.  They finally ended up replacing MB which I thought would resolve issue, but it didn't. I finally swapped out the Procesor with one from a know good machine of the same model and manfacturing date.  Issue was resolved on original machine and the other machine started to have the original issue.  Swapped processors back to original machines and put in new ticket to have processor replaced.  We'll see how Lenovo responds to that. Anyone else ever have Video issues caused by processor?

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Hey guys, I'm going on my 10th hour of trouble shooting here.

Started my PC this morning, went and opened Steam, then windows explorer crashed without a message (Task bar disappeared) and locked up my whole PC for about 5 seconds before the BSOD. Rebooted to install "WhoCrashed" to read the minidump. During this process, I went through about 6 other crashes of the same nature. It doesn't seem to be dependent on load, however, because it'll happen just sitting idle on the desktop too.

On the most recent crash, I noticed that around the same time explorer crashed, my Razer keyboard and mouse both died out, leaving me no control.

I just got a new graphics card (NVIDEA Geforce GTX 960 4GB) 2 weeks ago and it was all fine up until now, so I'm not sure if it's related. We put in a Coolermaster CPU cooler at the same time, new thermal paste, etc. and all temperatures are normal (about 90 degrees F, same as always). None of my temps are off from what they've been for the last 2 years, and I don't think I've ever had a BSOD on this custom PC.

Updated NVIDEA drivers from safe mode, started looking into Motherboard updates, but not applying any because I can't even tell what I have already. Everything is fine and dandy in safe mode.

So, please, for the love of all things holy, someone help me out here... I'm good with PC's but I'm at my witt's end here. Attached you should find the proper log and an image from Speccy. Had to take it with my phone beca... Read more

A:Windows Explorer crashes, no message, then everything crashes randomly

the dump point to wininit.exe, the windows startup process, the crash was caused by the termination of a critical system thread or process which means that somehowwinint.exe was terminated and crashed your computer, all we have to do now is work out why and how the process was terminated, if it didn't happen untill you installed the graphics card it could be thaat it is doing something that is affecting wininit.exe

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Hello all,

recently my windows xp(sp2) has just encountered a massive set of problems that all started appearing all at around the same time.
1. I cannot install/uninstall any programs, ANY programs, be it warcraft 3, firefox, or word processing applications or anything. What happens is the installer starts up, then when it starts to install or uninstall, it just hangs there completely.
2. Programs that are in use on the computer crash randomly. MSN messenger randomly crashes and just locks up itself and all conversation windows. IE sometimes hard locks itself without prior provocation. Firefox, ms word, windows media player... anything and everything hangs at random intervals.
3. Interestingly enough, when any program hangs, even taskmanager (ctrlaltdel) is unable to close the locked up program. It is stated there as not responding, but when i click end task either of two things happen: a) taskmgr ignores my request entirely b) taskmgr ITSELF hangs (the title says "windows task manager (not responding)"
4. Computer cannot shut down. Clicking the shut down icon on the windows menu lags the entire computer and the menu to restart shutdown or log off never appears. As a result i have taken to manually pulling the plug. Obviously this cannot continue.

I have avast4 which is updated and there doesn't seem to be any viruses or spyware. Also when a program hangs, it doesn't take up more cpu than normal; cpu usage always remains the same (around 0 to 10 for me)... Read more

A:Random crashes, taskmgr crashes, cannot install/uninstall

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Hi, I fear that my PC has become posessed by a 'PC SPRITE' or 'Computer Gnome'. This is now my fourth attempt to post this topic.Every time that I restart my system I will have from one to five generic hosts to crash. Internet Explorer has been freezing up and not responding. This has been happening fairly often. Sometimes only two or three times a day, but at other times it happens with every IE that is opened within just a few minutes.So far I have run Microsoft AntiSpy, Ad-Aware SE, and Spybot Search & Destroy. All have came back clean. I have ran ewido, avast!, and Fix-It Utilities 5 anti Virus scans. All have came back clean.I ran Trend Micro's online scanned. It came back clean. I ran TrojanHunter. It came back clean. I ran CWShredder. It found and fixed > CWS.MSConfig < however, that little bugger has reapeared and been fixed twice more since then. It just keeps reapearing on it's own, so I'm not sure if I have actually killed it off or not.Something weired is happening with my sounds too. All of the system sounds have stopped working. I use an internet dictionary that has a pronunciation feature and it's sounds will work from time to time.All of the above is on an administrative account. There is one limited account on my PC, and when I signed onto it I pulled up Henery's severe weather video, It had sound! Not so on the admin account.I also use the internet answering service CallWave, and I have been unable to retrive any of my messages online. Ever... Read more

A:Constant Ie Crashes, Generic Host Crashes,& Pc Restarting It's Self!

I dont see anything harmful here. Have you tried reinstalling your sound card drivers?

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Okay, so I got this new computer (about 2 years ago LOL) but it crashed everytime I started it. So, I gave it to my kids... now I'm finally around to trying to fix it. It has Vista Home Premium. I've run all the updates. When It comes back on (in safe mode) it asks if I want to see why it crashed. It always comes back telling me I need to update my BIOS. So, I check the version... and it is up to date (I did actually DO the update once). It still crashes. I can't make a backup disk in safe mode from my partitioned portion of the hard drive. When I tried making the backup NOT in safe mode... yes, you guessed it... the system crashed. Someone please help me.

My son has Vista on his computer. Can I make a bootable recovery disk from his partioned portion on his hard drive? If so, how do I find my Windows Vista serial number?

I hope someone can please help me. I'll be patient... I've waited this long, what's a bit longer

Thanks All!!

A:Vista Crashes;can't make backup disk b4 it crashes: HELP!!

maybe this can be of some use http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

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My cursor starting lagging when I play flash games and the youtube videos started lagging when I watch them. This started about 2 months ago and I do not understand why. It has 6 gb of ram and a 64-bit operating system. Please help asap.

A:Unexpected Lag

I would recommend going through the steps in Troubleshooting Steps for Windows 7, especially the clean startup step.

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Greetings, first post in your lovely forum. My apologies for the long intro, but I figured any bit of info to help. I'm usually pretty good about Googling my problems and fixing them from there, but this time I'm a bit stumped. Plus, with a new OS like 7, Microsoft was unable to help me, without charging me, anyway.

I'm a second year at college, a Computer Network Engineer major, and we've recently learned how to set up shared folders on a network. I have my own system built from scratch, you can find my specs in my profile, so I'm not a complete newbie with PC's. I installed the RTM of 7 after they released it on the MSDN for my school. I installed it, and after a mishap with my sound card that your friendly board members helped fix, I came again for this problem. This time asking myself...

I was unaware that the wired/wireless network I had set up at home counted as a genuine network, so with the knowledge in hand, I set out to make a shared folder on my network. It went well save for the fact I couldn't see my Dad's PC on the Homegroup, a problem I know how to fix, but have yet to get around to.

After changing a few options on my own system like starting my own Homegroup, changing sharing options for various folders that shouldn't have been, various options I cannot remember and things like that, I rested easy, knowing all was working with the shared folder.

Here's the problem, things started not working. I would attempt to open Thunderbird, Firefox, and Stickynotes, o... Read more

A:A bit unexpected

Hi Otacon, allow me to be first to welcome you to SevenForums.

First, a big thank you, from ALL of us for;

A - Being literate
B - Specs in Profile (that alone is worth repping you)
C - Being literate
D - Having the presence of mind to research your issue

Let me take a stab at it but I have a few questions regarding your current setup.. The build of Win7 your running is a crucial piece to the puzzle. To locate that, open an elevated prompt and type 'winver', we need the build number.

Also, bear in mind that 'Homegroups' and files that are traditionally shared are somewhat different, they're entirely different stacks. Homegroups functions on the IPV6 stack, whereas, IPV4 is used for traditional networking. This is done for redundancy, Homegroups only function on Win7 (and possibly on Vista?).

With regard to the problems you're having, sometimes, too much knowledge is a bad thing. I think we've all done it before - poked around, looking for that elusive setting, toggled a few things here, enabled a few things there. By the end of it, we're not sure what the hell we did or why we did it.

*raised hand* Guilty as charged.

Point is, maybe it's time for a rebuild. lol Sorry if that's not helpful, but I know I've hosed my share of installs only to reinstall and try again. 9/10 times it's easier than trying to back-track or CTRL-Z something you might have done 2 weeks ago. You mentioned deleting your Appdata and if you're having to do that, it's a bad sign. Something may very ... Read more

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Please help guys. whether it was missed or ignored yesterday I don't know.
Im experiencing enexpecyed shutdowns and today the OS would not Boot.

this is a 64bit Win 7 retail OS

Please help

thank you


A:unexpected shut

Update your Realtek 10/100 X64 Driver ,Rtnic64.sys

BugCheck 9F, {3, fffffa8003cc3a20, fffff80000b9c4d8, fffffa80067d4240}

*** WARNING: Unable to verify timestamp for Rtnic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtnic64.sys
Probably caused by : Rtnic64.sys

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I don't know if someone in the house is shutting the computer down, or if it's shutting itself down. But, this makes twice that I have found it shut down after I turn it on. It happened last night, and this morning. The computer seems to be working fine. Help please!!

A:Unexpected Shutdowns

hi,how could we offer help .if you don't even know if someone is shutting it off on you ??

So I will add ,it could be a dozen different things causing it .

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Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Files that help describe the problem

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: d1
BCP1: 0000000000000044
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880068D68C1
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bucket ID: X64_0xD1_athrx+5c8c1
Server information: 15a51d0e-e599-41cb-b5e9-8ce019cfb721

A:Unexpected shutdown - Not sure the cause

Hello ppfollyout and welcome to Seven Forums. Sorry to hear you're having issues with your Vaio. Some experts will be along in just a while but in the meantime a few questions.
Do you remember what you were doing just before the BSOD?
Have you installed any new programs recently?
Have you been able to restart your computer since the shut down and if so, are you having any issues now?
What security program are you using?

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I have recently built a desktop PC and all has been well; however, I have recently come across a BSOD which quotes irql_unexpected_value. It is my understanding that this issue is due to drivers. My device manager says that the PCI simple communications controller driver is cannot be identified. Does anyone know how to fix this issue and how to stop the BSOD.

Note: the computer restarts after the blue screen.



A:IRQL unexpected value

Please follow these instructions: Blue Screen of Death (BSOD) Posting Instructions

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I recently updated Mozilla Firefox (just this week). Ever since, my computer has shut down randomly several times each day, every day since. It is always when I have left it for a while and I come back and it's shut down, waiting for my password to restart. It isn't off, just in restart mode. It shuts off every night when I put it in sleep mode so when I come back in the morning I have to restart instead of just waking it, and it shuts down during the day when it is not in sleep mode. I tried to uninstall the most recent update but it wanted to uninstall Firefox instead. Not sure what to do.

I have a Dell Inspirion about 4 years old, running Windows Vista 32 bit. I use Firefox exclusively although IE is installed. I don't run any complicated programs at all and use Kaspersky for my anti-virus, which seems to work perfectly.

A:unexpected shutdown

Welcome to TSG.

I would download the latest version of Firefox again, Then uninstall the one that seems to be the problem, and install the newly downloaded version. Something might have gone wrong with the previous update, it happens.

Also, first I would make a "System Restore point" before doing anything.

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My computer keeps restarting and I have no clue why it is doing it. It started a few days ago, where you will be working and all of the sudden it reboots. When it comes back up it asks you if you want to start windows normally. I have downloaded core temp it never gets above 45. I updated my bios, and did a scan for viruses with malwarebytes and it didn't find anything. I checked for windows updates but it doesn't need any. Before it was doing it 3 or 4 times an hour. Since I have updated some stuff it does it about once every 30 to 45 minutes. Does anyone know what could be causing this? Thanks for the help.

A:Unexpected Restart

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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Hardware HP ZD7020 US Laptop Pent 4 2.8GHz Ram 1.25 GB Ram. OS XP home SP2 35% Free disk space
Thus far I have vacuumed the computer (done every month or two since I purchased this laptop. The computer is on a stand and not flat on a desk
I replaced the non OEM 1GB ram chip three times under guaranty for Cruticial . Updated all drivers. Removed and reinstalled all APIC Thermal Controls listed in Device manager, Have run spyware scans using Spy Bot Search and Destroy, Adaware Super Anti Spyware etc.

The fans do speed up when the CPU is nearly at full capacity. Most recent crash took place while writing an Email using OL 2003. No other programs were open other than
my antivirus running in the background. The crashes have been occurring with increasing frequency. Restart is not a problem

Everestcor Sensor Properties:
Sensor Type HDD

CPU 62 °C (144 °F)
Hitachi HTS421280H9AT00 [ TRIAL VERSION ]

A:Unexpected shutdown

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FYI I used the sf debug tool aka option 2 on the FAQ

A:Unexpected kernel something

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

It's possible that the system isn't compatible w/Win8.1 If the errors continue over the long run you may want to consider downgrading to Win8 or Win7 in order to achieve stability.

Only 24 Windows Updates installed. Most systems have 56 - 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Looks to me like it's your ESET program. Try uninstalling it to see if that helps (be sure to enable Windows Defender and the Windows Firewall while testing). Feel free to reinstall the latest, Win8.1 compatible version of ESET once the system has been stabilized.

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The following is for informational purpo... Read more

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OK so my problem is this - Rather Randomly, if I shutdown my computer, when I re-boot it goes to a blue screen with tons of writing on that I never have a chance to read and then goes into repair mode. When its done it says 'Windows recovered from an unexpected shutdown'.

It doesnt show any error messages before the reboot to indicate its had some kind of problem, only when its restarted. I get the 'Check online for problems' box after its fixed itself but even if I click yes to look nothing happens.

The only problem is in that I dont know why because whenever I do shut down the PC I do the Start Menu > Shutdown procedure and the Computer then shutsdown as it should & there is no indication of a problem until its restarted.

Its been happening for the last 4 weeks on and off and apart from the Techguy SySInfo tool I havent downloaded and installed any new programs, Vista updates have been installed as and when they are available. The only new info thats come in are Patches & Fixes for SW:tor.
I used the Tech.guy SysInfo to generate this:

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz, x64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 3326 Mb
Graphics Card: NVIDIA GeForce 8800 GTS, 640 Mb
Hard Drives: C: Total - 600238 MB, Free - 385773 MB;
Motherboard: Packard Bell BV, MCP73PVT-PM
Antivirus: avas... Read more

A:Unexpected Shutdown.

In order to keep the blue-screen up long enough for you to read (and post at least some of what it says) you need to disable the automatic restart feature:

Open Control Panel & set it to Classic View.
Double-click the icon labelled System.
In the left pane, click Advanced System Settings.
In the Startup & Recovery section, click Settings.
Where it says Automatically restart. click inside the little box to remove the tick.
Click OK to save and close the dialog box.
Click OK to close the underlying dialog box, then close the Control Panel window.

Now, next time a blue-screen even is encountered, it will stay on the screen for you to read it's contents.
Please post what you can, in particular the capitalised error message at or near the top, together with the error codes.

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Earlier today, I was streaming a video on a site. However, to be able to watch the video I had to pause my adblock and by the end of the hour long video, I have noticed that many chrome windows have opened in the background due to ads. I didn't think much of it at first, but almost instantly I noticed a huge difference in my computer speed. My steam would take about 3 seconds to respond to any clicks, my discord would pause for a few seconds before it would load all of the texts I have typed, and just random clicks in general on my computer would take a few seconds to register. I have restarted my computer and the pauses were still there. I have ran Malwarebytes but the scans showed nothing. I'm not sure if this is due to my computer getting old but I just wanted to make sure. Thanks in advance!

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.15063.0
Run by Crystal at 19:59:09 on 2017-07-24
Microsoft Windows 10 Enterprise 10.0.15063.0.1252.1.1033.18.16274.13689 [GMT -4:00]
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
c:\windows\system32\svchost.exe -k dcomlaunch -s PlugPlay
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
c:\windows\system32\svchost.exe -k rpcss
c:\windows\system32\svchost.exe -k dcomlaunch -s LSM
C:\WINDOWS\system32\... Read more

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Hello there.

I'm troubleshooting a Windows 8.1 HTPC (ASrock Vision 3D 252B) that sometimes starts up on his own.

Unexpected power on seem to be periodical, but checking scheduler, registry and BIOS, there's no scheduled power on.

It's connected to a SmartTV via HDMI, but unexpected power on happen also when SmartTV is off, so I think this is not a cause.

This computer is often powered on via WoL but, if there's no stange packets coming, i think this is not a cause, too.

I've just been disabling RTC Wake Up in BIOS, I have no idea what this feature is.
How can I better troubleshoot this problem?
Thanks and best regards.

A:Unexpected power on

Review this thread.. Windows 8.1 refuses to sleep

It list's many different options for you to try.

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On a clients laptop running XP Home SP2, when opening a browser window and browsing legitimate sites, a second session of IE will open in a separate window (unlike a pop-up which opens in the curent browser). This will advertise various products. Have set high security, blocked pop-ups, and run multiple anti-spyware platforms. Upgraded to IE7, all to no avail. Any ideas on fixing this?

A:Unexpected IE window

Hello and welcome to TSF

To me this sound slike a virus

I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.)

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.
Good luck

Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs.

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I thought this unexpected shutdown problem had gone away but now it is back.

can anyone check out this file to see the problem

Attachment 137118

A:unexpected shutdown

Dump blames hardware,

See this thread: Stop 0x124 - what it means and what to try

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004185748, 0, 0}

Probably caused by : hardware

Followup: MachineOwner

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