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brother MFC-490CW printer

Q: brother MFC-490CW printer

It will not print when I select print from computer or will not print when I try to copy. But it will print if I scan and then select print. I am elderly and know very little about computers and printers. Thanks for any help you can give me.

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RELEVANCY SCORE 200
Preferred Solution: brother MFC-490CW printer

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 82.8

I'm wondering if anyone else out there has this awesome All-In-One and can answer a question about ink.

Does anyone know if the ink used for the MFC-6490CW would be compatible with my machine.

The ink cartridges look nearly identical, and I do realize that doesn't mean much. The tiniest difference in specs can make them incompatible - so I'm wondering if anyone has experience with them.

Thanks! Hope you're staying dry!
 

A:Ink type for Brother MFC 490CW

Yes, they use the same ink. They use the LC61 inks.

The MFC-6490CW can also take the LC65 inks which are higher yield cartridges.
 

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RELEVANCY SCORE 82

Ever since I got the printer, when I click on the Properties menu (after clicking Print), it comes up in French. All other menus are in English. I have called in each time I loaded to a different computer for help. Now, my warranty is up and cannot get help. Did not write down instructions on how to correct. CAN ANYONE HELP ME GET IT BACK TO ENGLISH?

A:Brother MFC-490CW driver download

English language driver, http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/dlf/000000/003600/dlf003657.html?reg=us&c=us&lang=en&prod=mfc490cw_all&type2=1&os=7&flang=8&dlid=dlf003657

First...download above.

Uninstall/delete current drivers, following Brother directions.

Install above driver from desktop, following Brother directions.

Louis

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RELEVANCY SCORE 82

My home network consists of a desktop running Mac OS, 4 laptops running various versions of Windows, and a Brother printer. The entire network is wireless... no PC is directly connected to the router or the printer. The router is a 2Wire residential gateway and has been working great for months. Every computer has been able to print... until recently. A couple of days ago the 2Wire crashed and AT&T came out and replaced it. No big deal. All I have to do is locate the SSID for the new gateway and enter the new key. I did this on every piece of hardware and the PCs work just fine. Got online very quickly. The issue is the printer. I have cleared the settings (several times) and by using the printer's built-in setup wizard entered the necessary information. I get the message that it is connected but not one PC can print to it and it doesn't show up anywhere in the network. Can someone please help before I pull the remaining hair on my head out???????
 

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RELEVANCY SCORE 81.2

So, I just received the Wireless Brother for Christmas... When trying to install, connection always failed. Next, I took to calling Brother directly - no help...they said the problem was in my Router (that it wasn't communicating to the printer).

Now, I don't know too much, but read some other forum of similar problems, so I am hoping with a little support I can get what I need to have my new printer working.

I currently have a Vista, the Brother, and then a Linksys WRT54G Router.

Can anybody help?

If you need IP addresses, SSID, etc... let me know and I will try my best to help out.

THANKS!
 

A:Installing Brother MFC-490cw w/Linksys Router

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RELEVANCY SCORE 63.2

Hi,

Hope this is the correct Forum for Printer questions.
Is it ?

Have a 5 yr old Brother printer (HL-2140) which uses a TN-360 ink Cartridge.

A Brother branded "high yield" TN-360 goes for about $ 50. Wow.

I see that Amazon carries several other non Brother, but supposedly compatible
TN-360 cartridges by mfg. names I've never heard of.

Much, much cheaper.
Am willing to try one, but am very uncertain which of the brands to go with.

Anyone have any experience with non Brother labeled "compatible" cartridges ?
Any good ?
Which Brand should I try, perhaps ?

Note: It's almost worth buying a brand new Brother printer instead !

Thought on ?

Thanks,
Bob

A:Brother Printer and Non-Brother Branded Ink Cartridges ?

Hi, again:

You will likely find that the answer to this question falls into 2 major camps:
Only use OEM, branded ink from the printer manufacturer (or a trusted, high-volume, reputable seller), OR
It's perfectly fine to use knockoff, refurb, non-branded
I don't know anything about Brother, as I have been using HP printers/all-in-ones since the days of the printing press.

No matter which brand, in the printer industry, the ink/toner is how the manufacturer makes its money, not on the hardware.

There are many factors in the risk:benefit calculation, such as budget, volume of printing needs, need for optimal performance, etc.

My own personal experience for relatively heavy home/home office use is that it is not worth skimping on the cost of discounted ink/toner.
There can be serious quality issues with the cheap stuff (even branded, refurbished ones).
And there can be quality issues even when buying "new" OEM ink/toner from 3rd-party sites or even brick and mortar big box stores (the items may be legit, but they are stale).
If the price seems too good to be true, it probably is.
HP has a terrific ink/toner program -- 2 or 3 mouse clicks and I have the products on my doorstep 1 or 2 business days later, with free shipping. The price is highly competitive, and the ink/toner is always fresh and high-quality. This works very well for me.

Your mileage may vary, of course....
Cheers, MM
P.S. Did you resolve the other issue reported HERE??? If so, it helps us (a... Read more

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RELEVANCY SCORE 57.2

I have Windows Vista Home Premium 64 bit version and the install of the Brother DCP 7065DN is causing me grief.

The copy and scan functions are operable, but not the printer function.

I am logged in as Administrator in Vista.

Printing a test page returns an "access is denied" message.

So I try to open as administrator and trying the Print test page, returns message "Printer not installed"

I have tried the XP compatibility mode as well as XP and Win7 printer drivers but no success.

I have had no problem installed the printer on another hard drive with Win 7

Brother says my Vista is corrupted and contact support.microsoft.com . How nice, Doing a web search, it seems that Brother definitely has compatibility issues with Vista judging on all the posts. Unfortunately I see few solutions.

Any takers out there?
 

A:Brother Printer DCP 7065DN printer driver won't install

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RELEVANCY SCORE 53.2

My brother printer won't print double sided ever since my hard drive crashed. I have a new hard drive now. I completely uninstalled printer and started over from scratch. Updated software and driver. My iPad will print to the printer and do double sided printer but not my laptop. What else can I do?
 

A:Brother printer

Please post only one thread relating to your problem. Posting multiple threads for the same problem makes it difficult to help when suggestions are spread across multiple threads, and it is against forum rules.
 

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RELEVANCY SCORE 53.2

i just got a Brother MFC-4420C multifunction printer, i went onto the Brother site, downloaded the drivers, etc. and tryed 2 run the driver, and got this messgae, any1 know why? thanks :
 

A:Brother printer

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RELEVANCY SCORE 53.2

hey guys,

i just recently bought a brother all-in-one printer (model # MFC-495CW) and was wondering how to use the feeder on the top of the machine to do couble sided copies/scans?

if you could help that would be awesome
 

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RELEVANCY SCORE 53.2

Today i found my brother HL - 1210 printer no respond, any suggestion?

Davidnaoe

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RELEVANCY SCORE 52.8

Regarding imy Brother printer MFC-J430w...stopped working for no explainable reason.  I was using it wireless.  I plugged it in to see if it would start printing again.  I have tried driver update in Windows 7 to no avail.  Does anyone
have any idea how I can reconnect with my printer?  Please. 

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RELEVANCY SCORE 52.8

Hi everyone, please guide me in solving this problem..!
Before, I can automatically scan files directly to email as an attachment by just going to scan button and go to "scan to email" and it will just appear directly but now i can't do it automatically. I can scan now but by just manually clicking "scan and camera wizard" this thing works but it just appear to be save as a file not directly to email as attachment. it takes me too long to scan many files. hope you could help me.
 

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RELEVANCY SCORE 52.8

anyone got any experience with this machine? I called the tech support line - and it was a total waste of time. Ready to return the product if I can't get some answers to envelope printing problems
 

A:Brother MFC9420 printer

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RELEVANCY SCORE 52.8

Can anyone tell me ......... whenever I start-up (ie turning on the electricity), does the procedure cost ink?

A:Brother MFC-J5910DW printer

Only if it performs a self-test that prints a page, but the ink usage would be extremely minimal.

Regards,
Golden

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RELEVANCY SCORE 52.8

I am trying to print a trial balance using peachtree DOS program and the above printer.

It prints alright but extends every page of trial balance into two pages. For every page, it prints
the last line on the next page and then goes on to next page. I am trying to say that
it uses 4 pages for 2 pages of print material. If it can print 2 more lines on a page, then it can
accomplish this task in 2 pages. At present the printer setup will only allow 60 lines/page.
Is there a compression code that I can use to increase the no. of lines that the printer will
print per page?

Any help will save me half the no. of pages.

Many thanks.

Best regards,
Gulab Gidwani
 

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RELEVANCY SCORE 52.8

Hi everyone,

A few months ago I bought a new laptop (Compaq Presario C700, nothing special), which brought me my first (sometimes frustrating) experiences with Windows Vista. I now want to use a printer my uncle gave me; a Brother HL - 1030 Laser Printer.

Now my problem: I can't install proper driver software.
I have the software, but it won't install. It says that NT 4.0 drivers are blocked by an enabled policy on my computer. I've found something on that on this forum (http://forums.techguy.org/windows-vista/766895-solved-nt-4-0-driver.html) but when I enter a port name, it says: 'the network path was not found.'

I've also searched on the Brother site for help, but they don't have any driver support for Windows Vista and the only service program available for download is to uninstall driver software

I'm a little nooby, but I put in effort to try and solve this.
Please help me do this and get a nice drawing I made as a reward

Greets,

Guus Evers, Breda, Holland.

 

A:Installing my Brother printer

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RELEVANCY SCORE 52.8

after clearing paper jam my Brother DCP-130C the printer doesn't work and on the LCD panel i read "print unable 50, see user guide, etc.."
I couldnt find the meaning of the 50 code and Brother do not recognize it.
Where can I find the explanation in order to repair the problem if possible?
Tanks
 

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RELEVANCY SCORE 52.8

I have a Brother dcp 165c printer and cannot get the magenta cartridge to work. I have tried cleaning it via the ink management option but nothing happens. How can I manually clean the nozzle and/or print head? Thanks.
 

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RELEVANCY SCORE 52.8

I am not able to send faxes with my Brother MFC-3360C printer now. I dial; it stops; screen read "RECEIVING" and that's it. Any suggestions? TU
 

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RELEVANCY SCORE 52.8

I have got a problem with a brother 1660e printer. When you print a page only the top 1/4 of the page prints off. I have replace the drivers, and check versions can seem to find anythin wrong with it!

Any help appreciated.
Cheers
rutter
 

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RELEVANCY SCORE 52.8

I am unable to print envelopes using Word 2010 on my Brother MFC7840W printer. Envelope info is sent from computer and received by printer, but envelope exits printer without any print.

Printer seems to work for all other printing functions.
 

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RELEVANCY SCORE 52.8

Hi, I'm new so hopefully I give you enough info to help me.

I bought a new Brother printer (MFC-7480DN) and connected it first to a Mac and then to my PC. I can't get the wireless to work and it's too late to return it but it is under a year if I need to use the warranty.

I do not have an IP address! I have been through ALL of the troubleshooting on their site. I have reset the Network settings a million times and printed the Network Config page a million times as well. (Dramatized) My printer works flawlessly when connected and I have the correct drivers. I can access the printer settings from their software while connected without a problem.

Here is what the Network Config page says:
Node type: Brother NC-8200h. Ethernet 10/100BASE-TX
Node Firmware Version: Firmware Ver.1.00 (10.10.22)

IP Address: 0.0.0.0
Subnet mask: 0.0.0.0
IP Gateway: 0.0.0.0
Boot method: Auto
Boot Tries: 3
IP Filter: Disabled

Under Protocols:
They all say Enabled except IPv6 and LLTD, Those are both disabled.

Also, when I go through the settings on the printer itself Network->Status->Inactive.

There is more but it's a lot to type so please let me know if you need anything else off that page.

I have also tried to set the IP address myself. I put in 192.000.000.192 because I read that was the default for Brother printers, that did not work. I also set the Subnet mask to 255.255.255.000 while I tried that.

How do I make this work? It's d... Read more

A:Brother Printer does not have an IP address

One more thing I tried

I just went into the Printer control menu on my computer and went to "Properties" as the Administrator. Under the heading Port. I picked a port that was not being used. It is called a "Standard TCP/IP Port" and it's IP is 192.168.1.17
I thought this would be ok because another Brother printer I don't have trouble connecting to is using one of the other similar ports.

So then I changed the IP address of my Brother printer to this.. Still isn't working but now when I go back to that spot, my printer's model number is showing up and I feel like I might be getting somewhere, just need a little more info.
 

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RELEVANCY SCORE 52.8

My computer won't work with my Brother (MFC- L2740DW) printer. It keeps throwing up an error box:

Printer not activated error 30

So the question is...How do I activate my printer?
 

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RELEVANCY SCORE 52.8

Hi All!
I have a Brother P-Touch PC label printer and I am using Windows 7 32 bit Ultimate. Brother does not have a driver for Windows 7 and it appears neither does Microsoft. Since I have a considerable stock of label cartridges I would love to continue to use this printer. Any ideas on how to make the printer work again?

Thanks in advance, Ed

A:Help with Brother P-Touch PC printer

Hi whats the full model number of the printer? have you tried installing the driver in compatibility mode?

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RELEVANCY SCORE 52.8

I had a paper jam in my Brother MFC 5440-CN. Cleared the jam, but printer still wouldn't print. It was balking because it thought that three of the ink cartridges, which were all at least 1/3 full, were empty.

Usually I've been able to get it to print anyway, but this time I gave up, finally, and replaced the cartridges with new ones; also I unplugged and plugged it, made sure the paper tray was just right, and then - ta-da! - got it to print a page.

Foolishly allowing this success to go to my head, I decided to run the printer through a cleaning cycle, after I printed out a test pattern that was a little bit off. At that point, the printer beeped several times in its charming shrill, high-pitched way, and ever since has been displaying "Unable to print - see troubleshooting and routine maintenance chapter in user's guide". Also, it won't shut down unless unplugged.

There wasn't much that was relevant in the guide, other than things I'd already tried. When I plug it back in and try to print something, it makes a ratcheting sound that is not part of its normal printing sounds, so I turned it over and put some oil on a horizontal metal rod that must be part of the paper feeding mechanism. This did nothing except guarantee greasy print-outs if I ever get this thing going again.

I attempted to reinstall the drivers. The Brother Solution Site says to download them and choose "desktop" for their destination, after which you ca... Read more

A:Brother printer on strike

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RELEVANCY SCORE 52.8

If you are having any query related Brother Printer Support dial Brother Printer Support number 1-800-889-3692 and Get 24X7 Brother Printer Support with Brother Printer Support technical support team.
 

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RELEVANCY SCORE 52.8

Hi All,
I'm trying to install drivers for my Brother MFC 210c printer.
I have uninstalled the old drivers, unplugged the printer, and tried to install the new drivers, BUT ... I get error code 0x80040705? Installation process is terminated.
Any help would be greatly appreciated.

A:Brother Printer error

Hi after uninstalling the driver check the the registry under local machine>software> find the printer name driver,, I mean see if there is any left over there..
you can also try to use revo uninstallator Revo Uninstaller - Free software downloads and software reviews - CNET Download.com to remove the previous printer driver.. obviously the uninstallation is leaving leftover files..

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RELEVANCY SCORE 52.8

When printing, the printer box opens and says "printer off line" when it isn't off line. This happens about every 3rd print job. Any ideas? Regards
 

A:brother hl630 printer

Hiya

Have you made sure that the Plug that goes into the printer and PC is secure? It may be loose.

Also, what version of Windows are you running? Now, go to Control panel | System. Device Manager. Under Printers, is there a yellow !

Regards

eddie
 

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RELEVANCY SCORE 52.8

My Brother printer, Model MFC J825DW, will only print the very top of the page
 

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RELEVANCY SCORE 52.8

All my colors are printing with the exception of the black ink! All wells are full of ink
including my black! I can't get it to print from WordPerfect,WordPad, etc.
 

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RELEVANCY SCORE 52.8

My brother DCP 7020 printer will no longer print the printer just keeps restarting over and over. I am running win7 Home Premium 64 bit
 

A:Brother DCP 7020 Printer

will no longer print the printer just keeps restarting over and overClick to expand...

is this when you first switch on ?
or when you send something to print

does it photocopy ?

user manual
http://www.brother-usa.com/ModelDocuments/Consumer/Users Manual/UM_DCP_7020_EN_1154.PDF
 

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RELEVANCY SCORE 52.8

I tried printing a PDF document from Windows 8 PDF reader but continually got the following message. The printer drivers are installed and I can print from both notepad and Microsoft Word making it strange that I cannot do the same from the PDF reader (built into Win8). Any suggestions will be welcome.

A:Brother HL-2170W Printer

Anyone else having problems printing from the Win8 PDF reader?

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RELEVANCY SCORE 52.8

Hi again...

I have a Brother All In One which was working fine in Windows 7 but is now contstantly showing up as "offline" in the print queue. I have a home network with my "main" machine my desktop running Win 7. I have 2 other laptops - one is a HP with Vista, and the other is a Macbook Pro. I have been able to print today from the laptops, but the desktop (Win 7) tells me that the machine is offline. To be clear, the machine is on, and is connected to my network.

Windows 7 is being stubborn and is not recognizing that it's online. I've printed to it in the past and now it's not cooperating (when I need it to, of course).

Help.

A:Brother Printer Offline

Did you try uninstalling/reinstalling the print driver?

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RELEVANCY SCORE 52

If you check posts by chuy123, he had the same problem as I do.An error message appears during installation of the Brother printer driver as follows: "An error occurred when copying file BRSM9569CDW_0000.DSI. Cannot copy file to destination directory." I spent over an hour with a Level 5 tech support person at Brother and he could not solve the problem. Any suggestions as to what can possilby be blocking the file from being copied?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) D CPU 3.00GHz, x86 Family 15 Model 4 Stepping 4
Processor Count: 2
RAM: 2046 Mb
Graphics Card: NVIDIA GeForce 8400GS, 1024 Mb
Hard Drives: C: Total - 39542 MB, Free - 13132 MB; F: Total - 20316 MB, Free - 12522 MB; G: Total - 26231 MB, Free - 21542 MB; H: Total - 29721 MB, Free - 29574 MB; I: Total - 30914 MB, Free - 30175 MB; J: Total - 45739 MB, Free - 41362 MB; K: Total - 21108 MB, Free - 6293 MB; L: Total - 21108 MB, Free - 21040 MB;
Motherboard: Dell Inc., 0X8582
Antivirus: Avast, Updated: Yes, On-Demand Scanner: Disabled
 

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RELEVANCY SCORE 52

I have been unable to find a Windows 7 driver for my Brother HL 1440 printer.

Has anyone an idea of where I can get one or if even exists?

Thank you/

A:Driver for Brother HL 1440 Printer

Brother: HL-1440: Downloads: Drivers: United States

Try this one, and maybe try to run it in Vista or Xp Comp.

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RELEVANCY SCORE 52

How do I install my labeler from disc (in Drive E?) to Windows 10?

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RELEVANCY SCORE 52

Greetings,

I have a Brother 7840 all one printer and I am having an issue. When I send a fax with the machine, it first has to scan the document, when it does so it scans it as a jpg and it comes out unreadable.

Is it possible to set it up so it would scan it as a .pdf file instead?
Is there a way to set it up so the document would readable otherwise?

I feel like the machine is a waste since it cannot send a good fax because of this.
 

A:Brother 7840 printer, faxing to .pdf help!

Howdy digikma...

Not real sure on the programs that come with the printer but I use CutePdf to convert docs/jpegs to PDF may want to try it just print to pdf and use that file to fax...

http://www.cutepdf.com/
 

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RELEVANCY SCORE 52

Firs I tried my original disc but when it get to the part when i have to connect my printer it doesn't do anything. Then i downloaden drivers for windows7 from brother solution center and it shows me the msg : An error has occurred during the instalation.Please restart your PC , ensure sll active applications are closed -then reinstall "MFL-Pro Suite". ISO13- BrSifxInstall - 1
Can someone tell me how to install the drivers.

A:Brother DCP-357C printer drivers HELP

How are you trying to do it?

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RELEVANCY SCORE 52

Don't know what this section is for??

A:my printer is a brother mfc j430w is this compatable

ic1743 Sorry to put you off, but you've come entirely to the wrong forum with these questions. This forum is about HP equipment, not Brother, and we deal primarily with the Windows OS, not Android. Plus, the Nexus phone is made by Google, not by HP. You should actually do a Google search for Nexus forums. Good Luck

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RELEVANCY SCORE 52

Print quality issue: when printing, all pages have a blurry band, about half an inch wide, across the top of all pages. I am currently using a Brother toner cartridge. I have tried the suggestions in the owner's manual, but had no improvement. Any suggestions for improving the print quality?
 

A:Brother DCP-7060D printer/copier

Hi!

How old is the unit? Have you owned it since new? Do you know how many prints it has had done on it so far? A lot of the times these issue are related to the drum unit going bad...

Here's a link to help.... https://support.brother.com/g/b/faq...cp7060d_all&ftype3=1975&faqid=faq00000211_027
 

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RELEVANCY SCORE 52

Hi, I have Windows 7 Home Premium 64 bit.
My Brother p-touch QL-500 printer is USB connected.
My main hard drive, the C drive, is an SSD drive, just in case that matters.
My p-touch printer, which I use for address labels,worked OK until I installed it on a new PC, using the installation disk.
The installation seemed to work OK, until I tried to use the machine.
Then a message flashed up to say the drive was broken.
I re-installed it from the Brother downloads page and it seemed OK.
then I found that if I tried to make an address label it was OK until I got to the part where I click on 'check media'.
Then a message flashed up to say 'printer offline or no media', neither of which was correct.
If I ignored the message and continued through to the print stage, nothing happened except that the green light on the machine flashed rapidly until I turned the machine off.
The label position-er or reset button works fine.
Seemed like a software fault, so I uninstalled and re-installed the driver from the Brother downloads site. Now I again get a message to say the driver is broken.
I'd be grateful for any advice.

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RELEVANCY SCORE 52

Hello,
Am trying to install my printer brother HL-1070.
Brother indicates that a driver can be found through Windows Updates for the HL-1060. HL-1070 or 1060, it is basically the same so that would be fine for me.
Only if I follow the instructions for using Windows Updates I do not get any printers on the list of available printers. None at all.
If I go the other way (troubleshooting the unspecified printer) windows tries to get a driver for HL-1070 and can't find it.
How can I get windows to look for the HL-1060 driver ???? Or where can I get hold of the driver... if microsoft has it ?
I trust this will get sorted out cause there are so many knowledgeable and helpful people here... thanks for sharing your solutions

A:Driver for printer brother HL-1070

Give this a shot

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/

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RELEVANCY SCORE 52

Model: Brother MFC-9440cn Printer/Scanner/Fax
PC's: Windows 7 32bit

It was working before I went in to check on it its connected to a network of about 6/7 computers all of a sudden its not printing. So I check all cabling and troubleshoot it, it says something like "unable to find printer on the network". So I reinstalled the drivers and on the installation it detects the printer fine but same issue after install. So I decide to try the scanner and it works fine.... Im not one to use faxes so i didnt try that but im assuming the printer alone is the issue so any tips on how to fix it?

Thanks in advance for any advice.
 

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RELEVANCY SCORE 52

Printer has worked fine for over a year and has now stopped working: won't print test page, says it is not installed, can't uninstall it, can't do anything with it. Advice please..

Tony C
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 70935 MB, Free - 21068 MB; D: Total - 67352 MB, Free - 52474 MB; G: Total - 953865 MB, Free - 552933 MB;
Motherboard: Acer, Inc., Chapala
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

A:cannot get printer to work. Brother HL - 2142

what happens when you install the software ?
 

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RELEVANCY SCORE 52

I have a Brother Laser All-In-One, the MFC-7420. It's been a great printer for me for about 2 years now.

The problem started after I installed a new toner cartridge. Ever since then it has been printing small dots down the left side of anything I print. They are about 1/16 of an inch in diameter and spaced about every 3 inches.

I've looked around on the web and found other people having the same problem with Brother All-In-Ones but I've not found a solution.

Any ideas?
Thanks,
JTN
 

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