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duplicate desktop icons that can't be deleted

Q: duplicate desktop icons that can't be deleted

I have numerous desktop icons (shortcuts, recycle bin, my documents folder) that I cannot delete. These icons are duplicates of the normal active icons that are either on my desktop or in the taskbar. The "unusable" icons aren't even recognized as being icons (so that if I right click on the desktop and select view and uncheck "show desktop icons", these icons remain). The icons cannot be selected (either right or left clicked), they cannot be moved, they do not highlight when moused over. Any suggestions on how to remove these? I've tried refreshing the desktop, rebooting several times, etc. They do not show up in the desktop folder within c:\users\<your user name>\desktop folder or the public desktop folder either.

Preferred Solution: duplicate desktop icons that can't be deleted

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A: duplicate desktop icons that can't be deleted

WHAT are the icons? How and when did they appear?

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My user account shows up on desktop, except it's not the same name as my original user account. As far as I can tell, it has the exact same files as my user account. It looks like this:

It can not be renamed, not in this or safe mode, nor can it be deleted in either mode. Restore does not make any changes at this point. I have deleted all my restore points cause elsewhere it was suggested this could be malware and I had run couple programs trying to get rid of it and then trying to clean my computer but no help. This is very annoying because when I delete something in my user account, for instance in my download folder, it gets deleted but if I click system restore, it's back again!! At least that's how it was before I deleted all my restore points and I have not tried anything again but have a feeling same thing.

What do I see when I look into Computer/C:/Users? I see a plain looking folder named Roger (that's my user account and one that contains the same files as that duplicate "computer" one that shows up on desktop). This folder has a little lock icon at the bottom of it. I also see Public, and finally, Updateuser. So three folders. None have that user account icon on them, the little person thing. If I go to user accounts and family safety/user accounts, I see this:

So I don't know if that's the same as Roger, my user account, or if that's a different account. All this is confusing, I never created another account. I'm the admin on... Read more

A:User account duplicate on Desktop, won't be deleted!

Hello Rogman and welcome to Seven Forums.

Click on "Manage another account" in the window from your last screen print and see what accounts are displayed.
Post a screen print showing what accounts are displayed.

In Explorer (File explorer) double click on the C:\Users folder to open that folder.
Post a screen print showing what folders are in C:\Users.

Did you ever do a rename of your account?
Renaming an account does not change the the User folder name for that account.

In your screen print it looks like you are logged in with the account name "computer", but you say your account is named "Roger".
When you startup Windows, does it display a screen of Users you can select to login with?

If you never created (or renamed to) an account name of "computer", you may need security experts to help with this.
Or, you may want to do a clean re-install of Windows?

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All of a sudden I have got duplicate desktop icons. It seems that the top layer is working as a shortcut but when I click & drag it there is another icon underneath which does not work. If I try to delete them only the top icon disappears the bottom one will not be moved or deleted. I have tried to use Unlocker, done disc clean up, defrag, disc check, run McAfee, superantispyware and no baddies found. I've posted a screen capture of just one icon but all the icons are affected.

A:Duplicate desktop icons

Originally Posted by yorkshire lass

All of a sudden I have got duplicate desktop icons. It seems that the top layer is working as a shortcut but when I click & drag it there is another icon underneath which does not work. If I try to delete them only the top icon disappears the bottom one will not be moved or deleted. I have tried to use Unlocker, done disc clean up, defrag, disc check, run McAfee, superantispyware and no baddies found. I've posted a screen capture of just one icon but all the icons are affected.

I don't have acccess to a Vista computer right now, so I can't give you exact paths to check, but have you looked in both "C:\Users\USERNAME\Desktop" and "C:\Users\All Users\Desktop" folders?

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My wife and I use the same computer. We want to remove icons from one desktop without having them disappear from the other users desktop. Can't seem to do it without losing icons from both sides. What are we doing wrong?
Thanks for the help. This is the first question, but not the first time you've helped.

A:Two users, duplicate icons on desktop

Your two user accounts are synchronizing with each other.

It may be to do with the actual account types you have.

Start>control panel>user accounts>Select your account>properties>Group membership.

Let me know what you have it selected as.

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Hi, recently everytime I turn my computer on I keep getting duplicate icons on my desktop it picks about 3 different icons to duplicate I keep sending them to the recycle bin then delete them from the recycle bin but everytime I turn my computer on 3 or 4 different icons keep replicating each time like 7 to 10 times for each icon could someone please help me with this

thanks in advance


Logfile of HijackThis v1.99.1
Scan saved at 4:22:02 PM, on 1/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\WildTangent\Apps\GameChannel.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\pro... Read more

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Hello everyone.

I'm having a problem. As you can guess, I'm getting duplicate desktop icons on my desktop.

I have already tried changing the following registry entries multiple times (multiple fix attempts):

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\String "Desktop"
Modified Data to:
C:\Users\<My User Name Here>\Desktop

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Shell Folders
String "Common Desktop" Data:

None of these changes made any difference. I have checked, these registry entries do reference existing files. I'm guessing that Windows is not recognizing the "Current_User" entry because the actual shortcuts exist in the public desktop folder, and if I move them out of there and into my personal desktop folder they disappear leaving me with nothing (except my recycling bin).

After trying the registry changes, I always rebooted. And I have tried deleting the entries and recreating them, and likewise with the desktop folders themselves.

I have scoured the internet for help and all I see is "the regedit worked for me, thanks!" I glad for them, but I need help... Pretty Please, Please. I tried to be as detailed as I could, if you need any other info or screenshots, let me know.

Oh, this all started when I almost started to copy "my" desktop folder into the public folder, but I cancele... Read more

A:Duplicate Desktop Icons (Regedit didn't work)

Try performing a system restore to a point before you got the dup icons on desktop (and messed with the registry)

Here is how:
Use System restore
Note- using restore utility, this can be performed with a disk or recovery partition to access The system recovery Options:

Recovery Walkthrough: http://www.vistax64.com/tutorials/194765-system-recovery-options.html

Start, in search bar type restore> Click the program at top> at prompt, click "continue"> after system restore loads, choose a date/time from before the issue occured.

You can remove desktop images by accessing the User folder "desktop folder" and simply right clicking and deleting the icons in question. keep in mind that deleting shared User icons may delete them from that Users desktop folder also.

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Right ok not sure if this is the correct part of the forum to post it but I would imagine so. I work as a First Line Support Incident Handler and basically work in a help desk call centre thing and often get calls where a user has logged onto another w/s and they've lost their icons and I'm not too sure why it happens. I was just wondering if anybody had any ideas why this is happening? Is it their profile getting corrupt on the server or network issues or what? The users icons are on the previous w/s they logged onto but when they go on to any other workstation that they haven't logged onto before its not showing them, its like they've been deleted from their profile on the server, so any ideas?


A:Desktop Icons keep getting deleted.

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I deleted some files off my desktop. The data was deleted, but the icons are still there. They now contain "0 bytes". I've tried deleting them, and I get an error message saying that the file cannot be found. I've tried refreshing my desktop. I've tried restarting. I've tried deleting in safe mode. I can't rename them, and I can't move them, because they "can't be found."

A:Desktop Icons Deleted, But Won't Disappear

You could try CCleaner. It has settings for removing dead start menu and desktop shortcuts. It's a freebie and very good to have anyway.

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So whenever any user on my pc deletes a shortcut, the other users lose it as well. I don't know if the desktops are somehow synced between the users, but is there anyway to fix this other than deleting the icons and then re-adding them for each user that wants it, and is there any other such between-user syncing I should be aware of?

A:How do I stop desktop icons being deleted between users

The between user syncing is "Public" in the Users directory. Of course that is why it is getting deleted by the other users.

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This is probably the worst operating system Microsoft has ever developed, Even worse than the Millennium, which was pretty bad. Somehow windows 10 installed it's self and I decided to try it....Then before the 30 days were up I wanted to uninstall. Guess what you only have 28 days. So when I tried to uninstall it my fences and desktop icons disappeared as well as my office software and other things. What a mess. When I tried to use shadow to reinstall the deleted programs, icons etc. They would not reinstall due to windows 10 deleting part of the programs. There is also a pop up screed on the windows that keeps popping up and you can't get rid of it. Well you know I am MAD! Not only that the AMD driver is also not working and HP says that it has not a fix for this yet. Microsoft is no help what so
ever. Any suggestions short of never buying a Microsoft product again!

A:Windows 10 deleted software and desktop icons

Fran, welcome to the forums. I have a few suggestions.

1. Always create a recovery disc.
2. Always have back ups, Use image programs like Macrium or Aomei to create images.
3. Before venturing to something new, make sure you did 1 and 2.
4. Look into system restore, if it worked at one point you can go back to that point.
5. Don't be so quick to bash MS, you made user mistakes.
6. There is always Linux and Mac options

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I have an Acer Aspire as well as an HP Compaq Presario (both running Windows 7). Both have had this problem, though the HP only happens every now and then. Now, on the Acer when I save an image/file/folder/etc to the desktop and then decide to delete it, the content is deleted but the icon stays. I have tried rebooting the computer and it does not work. The only way I can get rid of them is to create a new image/document/folder with the same name and then using the "Shredder" to delete them permanently. The shredder however is only temporary, in fact I can only use it 14 more times. Has anyone else encountered this problem or have a solution? Thank you for your help.

A:Item icons stay on desktop even after being deleted or moved.

Dear cwbamo,
Welcome! Check for any Add-ons to your browsers and just remove them!
More importantly, "infection" is high on the list of causes. Please update the installed AV and run it! After finishing the scan,if necessary>>

Download MBAM from here and run it after updating :Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

After finishing the scan and if any infection is found, follow the guided steps to remove the Malware.

Just a trick! Refresh the desktop by RT.Clicking and choosing "refresh"! Sometimes it works!
best wishes,
PS: Sorry for the delay in reply, it's the peak hour traffic here in General Discussion all the time!

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I tried combofix to delete malware that had infected two computers running Windows XP and Vista respectively -- yes, yes, I'm aware of all the disclaimers and that it should only be used under the supervision of a qualified expert, etc -- and apparently I didn't do it all that well. I'm not sure what went wrong, as when I ran it on the computer running Vista it seemed to work better (although I got a message on that computer that there were some windows issues needing repair, but after I clicked on the option for Windows to look for a solution the basic functionality seemed to work fine). Perhaps my mind slipped and I opened it not from the desktop but from the downloads folder on the XP machine.

Anyway, the results on the computer running XP were indeed disastrous: most (not all) of the desktop icons vanished, and the error message I get is that my "local profiles" can't be found. Thus, my "owner" profile and the associated password didn't work (although the computer gave me a temporary log on that allowed me to log on, and I reinserted my user name as "owner" and the same password, but after rebooting I get the same message that the local profiles can't be found).

More importantly, the Outlook desktop icon vanished, and when I try to open Outlook in other ways it doesn't recognize me and it tries to get me to configure Outlook as if for the first time. I've got years of email, contacts, tasks, calendar ite... Read more

A:Combofix deleted desktop icons, profiles, outlook

Restoring Windows XP to a previous StateHow to peform a System Restore from a command prompt in Safe Mode

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so i have to use the CTRL+ALT+Del (Windows Task Manager) to control my applications. i tried typing in 'explorer.exe' but it came up as missing and when i try to restart in safe mode, it doesnt exist. my computer works just fine except its a huge hassle to have to find all the applications.

What do i do??

A:my computer deleted 'explorer.exe' and now the taskbar, desktop icons are missing...

Wish I could help but I've had exactly the same problem for several weeks now. Trawled through many support groups and google pages but without any joy. Task Manager is growing onme...

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Um I got somewhat of a stupid question

I got a virus and it deleted all of my icons like: Desktop, Recycle Bin, Network, IE, and many others.

I got them all back except for the show desktop button.

How would i get that back?

I can right click the task bar and click show the desktop but it is just not the same as the button next to the start menu

When it comes to computers i am usually the best but this time this stupid little problem has stumped me lol

Thanks for your help

A:Virus deleted most icons I got all of them back exept for show desktop


Show Desktop Icon on Taskbar - Windows 7 Forums

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I had issues today with desktop icon refusing to move and very slow performance. While I have Zonealarm Pro as my spyware and firewall s/w and AVG as my virus software, I assumed that something had come through.

1 I down loaded Malwarebytes' Anti-Malware. It found the following:

Files Infected:
C:\WINDOWS\Downloaded Program Files\atmgr.exe (Trojan.Agent) -> Quarantined and deleted successfully.

2 I turned off and on the laptop, taking out the battery to make sure all was reset.

3 I reran the Virus, Spyware and Malware scans which all came back clean.

4 I restareted.

5 The problems persisted.
-The icons on the desktop are still locked (Auto arrange and arrange to grid are NOT turned on.)
-My mouse scroll wheel doesn't have any effect.
-After a restart, when I try to open IE, it takes itself into offline mode and trys to start a dial-up connection???

6 I downloaded HijackThis.exe and ran the scan.

7 I posted this. HijackThis scan details below.

Any advice would be appreciated. I'm non-techie, but reasonably competant, and follow instructions well!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:18:31, on 14/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender... Read more

A:Trojan deleted but still: desktop icons locked, scroll wheel locked and makes IE work

Have now used Windows Malware checker and Spyware S&D too. Neither reported any problems. Burt I'm still having problems.
- Really slow startup.
- While the processes show nothing strange is happening, the machine has slowed to an almost halt.
- I'm now having difficulty logging in at all. Even in safe mode, when I getto the login hascreen, the password box won't open to allow me to log in. If I open in sradnard mode, I getone chance to login. i.e. it opens the passowrd box once and if I click smeplace else on the screen and the password box closes, then ihave to restart to get another chance.

Please help!

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I have desktop, libraries,pictures, control panel, etc on the bottom right hand corner where I have desktop written. I also have those same icons when I press the start button. How do I get rid of the icons on the right. None of them are even on the desktop even though they say they are.
I don't know if I am making myself clear. I don't know how to take screenshots, so cant send a pic.

A:Duplicate icons

you can use the Snipping Tool to make a screen shot of your screen. it should be in your start menu list.


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Hey guys,

When I click on my IE icon on my desktop it just creates another shortcut and never launches IE. I can get to IE through the start menu however when I click on anything in the menu bar or type in any address in the address bar IE will lock up. I can type things into the search engine. I am running windows updates now to see if this will take care of the problem but I had to type windows updates into the search engine I was unable to get to it through tools windows updates without it locking up on me. Does anyone have any idea what might be causing this?


P.S. I am using IE 6

A:Solved: Duplicate IE icons

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How do I remove a duplicate logon at startup using Windows7?

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I have 2 icons in the taskbar for Windows Live Messenger.
One is the normal icon, the other is a black square.

If I exit the normal icon, Messenger closes but the black icon stays.
If I exit the black icon, both instances of Messenger close.
If I Ctrl+Alt+Del, end task, msnmsgr.exe, both close
Also, the black square is never signed in, only the normal icon.

I am well aware of XP's Messenger Service and MSN Messenger.
I assure you that this neither!
This issue is Windows Live Messenger from the Windows Live Essentials package.

What I have tried:
Uninstalling/reinstalling Windows Live Essentials
Reinstalling XP

Is there a log file or diagnostic routine someone could take a look at for me?
I have come up to a dead end on this issue.

A:Duplicate taskbar icons

For WLMessenger Version 2009 (Build 14.0.8117.416), simply download the A-Patch from:
and select the option for running Polygamy (Multi-MSN)
That's it! No more second black square icon ever!

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How do I remove a duplicate logon at startup using Windows7?

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Whenever I click on my pinned Google Chrome app on my taskbar it makes a duplicate icon, I have tried re-installing but it still does it.

A:Duplicate Icons On Taskbar

did you try unpinning the duplicate?

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Since upgrading, when I go to file explorer I have duplicates of everything, e.g., several desk tops, several My PCs, several libraries. It's hard to judge how many because inside each on are duplicate icons. So every folder I have appears multiple times. I counted at least 4 for each of my HD's (internal and external) all my USB drives (which shouldn't even show up unless they are in use), etc.

I've included a screen shot but it's a little confusing since there are so many duplications, I couldn't show them in one shot. If you look you will that the first image goes down to Library > Network. The remaining icons are on the second page (though the second page also includes stuff from the first). Just start with Network on the second page.

A:Duplicate, triplicate and more of content icons

So I've managed to eliminate or hide most of the duplicates except for my external drive. It shows up under My PC and as an independent item under File Explorer.

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I'm currently running XP Pro with Service Pack 2. When I access the control panel firstly it is very slow to load up & secondly which possibly explains #1 there are 4 (four) icons of everything, yes that's right 4 accessabilty icons, 4 add/remove hardware icons & so on. Is there a solution to this problem or should I be considering re-installing XP.

Many thanks

A:Duplicate icons in Control Panel

G'Day Bob, Welcome to TSF!

Before you take the drastic measure of re-installing Windows?, there are a couple of workarounds that might do the trick...

Please try this workaround first (you will need your Windows? XP SP2 CD).

(In the event that you do not have a Windows? XP CD with SP2, you will need to 'borrow' one from a friend or colleague, as the manufacturer's "Recovery Discs" will not work in this instance.)

Insert the Windows? XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)

Go Start > Run ...in the box type in sfc /scannow ?please take note of the space between the sfc and the /.

This is the System File Checker...it will scan all the Windows? core system files to ensure that they are in their respective correct places, and if not replace them from the CD.

During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.

One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).

Once finished, remove the CD and reboot your machine...all should be "Normal" (hopefully).

Please post back with the result, or if there are any further queries/concerns.

Kind Regards,

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Windows XP Pro - there are two "Add or Remove Programs" icons in the Control Panel folder. How can I remove one of them? How could this happen?


A:Duplicate Icons in Control Panel

Double-click on both of them. Do they both display the Add/Remove Programs list? If they do, you can likely get rid of one of them by bringing up the CPL list and deleting one of them.

Click Start - Search - All Files And Folders, select the hard drive ( C: ) to look in, type in


then click Search. The list of CPL files should then appear.

I don't recall the name of the .CPL file for the Add/Remove Programs list, but there should be 2 of them if you have duplicates. Just right-click one of them, then click Delete - Yes.


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um in my control panel it has 3 duplicates of network connections icons, and 4 duplicates of phone and modem icons, and 2 duplicates of system icons its weird dont now how they got there and cant delet them. :crying: could someone explain why its done this and how it happend and how to get rid of it.

vy the way thats not all the icons theres more the pic would be to big to fit so yer
kk thanx

A:duplicate icons in control panel

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I'm working with a fresh install of Windows 7 Pro. So far, all I had done was:
Install the OS (on a freshly formatted drive),
Ran Windows Update, used "Check for updates," and installed all the important updates, then rebooted.
Repeated step 2 until it didn't find any new updates.
When it was done, I went to customize the Notification Area Icons, and I noticed that Windows Update appears twice, as seen here:

I've seen items get stuck there before, from uninstalled apps, and I've fixed it using Piriform's CCleaner.
So I downloaded and installed CCleaner, checked the "Tray Notification Cache" checkbox, clicked "Run Cleaner," and rebooted.
But it didn't fix the problem.  I realize this problem may be purely cosmetic, but I'd still like to fix it if possible.
Any suggestions?

A:Duplicate Notification Area Icons

1.  Open Notepad, and place the stuff between the two lines with ============ in notepad.
2.  Save file as "resetnot.bat" (note ".bat" extension) on your desktop.
3.  Open a command window (ADMIN).
4.  Go to your desktop.
5.  At the prompt enter (no quotes): resetnot.bat
6.  Press Enter
@echo off
set regPath=HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify
set regKey1=IconStreams
set regKey2=PastIconsStream
set choice=Bad-Response
echo The Explorer process must be killed to reset the Notification Area Icons Cache.
echo Please SAVE ALL OPEN WORK before continuing
taskkill /IM explorer.exe /F
FOR /F "tokens=*" %%a in ('Reg Query "%regpath%" /v %regkey1% ^| find /i "%regkey1%"') do goto iconstreams
echo Registry key "IconStreams" already deleted.
FOR /F "tokens=*" %%a in ('Reg Query "%regpath%" /v %regkey2% ^| find /i "%regkey2%"') do goto PastIconsStream
echo Registry key "PastIconsStream" already deleted.
goto confirm-restart
reg delete "%regpath%" /f /v "%regkey1%"
goto verify-PastIconsStream
reg delete "%regpath%" /f /v "%regkey2%"
echo Windows must be restarted to finish resetting the Notification Area Icons.
set /p choice=Restart now? (Y/N) and press Enter:
If %choice% == y goto Yes
If %choice% == Y goto Yes
If %choice% == n goto No
If %choice% == N g... Read more

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Hi everyone, I have the following problem in my user folder: there's 2 My Documents and 2 My Images, and if I try to rename one of them the other one gets renamed too. If I dare to delete one of them I'll surely lose all my data. Is there a solution to this odd problem?

Thanks in advance

A:Duplicate Icons in User Folder

Quote: Originally Posted by martinm

Hi everyone, I have the following problem in my user folder: there's 2 My Documents and 2 My Images, and if I try to rename one of them the other one gets renamed too. If I dare to delete one of them I'll surely lose all my data. Is there a solution to this odd problem?

Thanks in advance

There is probably a shortcut from one in the other.

Has it always done this?

When did it start?

Do you have a backup to restore from?

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I'm very fluent in computers, being a programmer. I help friends and co-workers out by cleaning their machines, being very comfortable in windoze, linux, and unix, doing everything from coding to removing infections.I've got a really strange problem with XP Home SP2 on one of my Dell Vostro 1000 AMD dual-core laptops. Whenever there is no network connection present, whether it's from the computer waking up from hibernation or simply turning off the wifi, the 'no network connection' appears in the system tray near the clock. However, it's not just one connection with the red X on it, there are dozens. When I hover over them, they disappear instantly, but it's annoying to have 1/2 the taskbar area taken up by a single icon repeating itself. They reproduce so quickly that simply going into the network properties, changing the notification preferences, and clicking OK results in 4 of these icons appearing in my tray. When the laptop (used mainly for playing MP3s because I cracked the side of the screen a while back ) wakes up from hibernation, I have to scroll back and forth over the tray icons to get them all to disappear; windoze must have a limit on how big the notification area can grow to be and simply doesn't display the overflow.I've checked for infections and spyware and found nothing out of the ordinary. I've also turned off the notification under the network connection preferences, but this apparently only disables the bal... Read more

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I know I'm being picky since this is more of an aesthetic rather than usage problem; but I wonder if anyohe knows the solution.

After a tricky install of Sun Microsystems Java Plug-In I found that I had two icons for the Java Plug in Control Panel; only one of which links to a functioning control panel.
Is there a way to delete the duplicate icon?

In a related problem which I know many have encountered;
Is there a way to remove invalid items from the "Add or Remove Programs" List?

I have one or two programs which have already been deleted but remain on the list.

Please let me know!

A:[Resolved] Duplicate control panel icons in XP

Hello fellow TSG Forum readers! I found the solution to at least part of my own question.
I found a web site with instructions on how to remove items from Control Panel. It does not remove the program links themselves but hides them from view. I was able to get rid of the duplicate icon:

Now, if anyone knows how to get rid of invalid items on the "add or remove programs" list, I would be very grateful!

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Hi all,

First post here so bear with me.

I recently bought a second user machine from a colleague of mine. He re-installed Windows 7 so that everything was fresh and set up a new profile for me but I wasn't happy with the name of the profile that he had set up. Anyway to cut a long story short I created a new profile, copied the old files across and deleted the old profile I wasn't happy with.

Everything is working fine and as it should be but I have a now have a couple of annoyances with a number of the programs that I have pinned to the taskbar and the start menu. For example when I pinned Firefox and Thunderbird to the taskbar it has named them as Firefox (2) and Thunderbird (2) as if they are duplicate programs/shortcuts. The same is true with some of the programs that I have pinned to the start menu. For example when I pinned CCleaner to the start menu Windows named it as CCleaner (2) even though it wasn't present in the first place. If I try to rename it to CCleaner (as it should appear) Windows tells me that there is already a program by that name pinned there and it asks me if I would like to rename it CCleaner (3).

As far as I can tell it doesn't affect the performance of such programmes, its just really really frustrating. Would it have anything to do with the files that I copied across from my old profile? If anyone could help me resolve this issue it would be greatly appreciated.


A:Taskbar & Start Menu - Duplicate Icons

Any ideas anyone?

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I have split my user profile onto a larger mirrored drive using a junction link. This works perfectly. However when viewing my personal folders I see multiple identical icons for favourites, links, my music etc.

When I navigate to the actual area everything appears as it should be.

If I try to delete one of these identical icons then both icons go to the recycle bin along with the files inside the relevant folder.

Please see screen shot. I could recreate my profile and point the new profile at the relevant folders but setting up all my applications again will be a bit of a nightmare that I would like to avoid if possible.

Any advice welcome. This topic does appear to exist elsewhere but with no answer.


A:Duplicate identical icons in personal folders

Rebuild your icon cache...
Icon Cache - Rebuild

...as well as running an sfc/scannow thrice in an elevated command prompt.
SFC /SCANNOW Command - System File Checker

If neither works, restore to a point before you made these changes and try again.
System Restore

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Hi Everybody,
I've scoured the internet and some other sources on this issue and I just can't seem to find a fix for it. This is my first account and post here as you can see I need help!
Background on Environment: We have a Parent domain with a child domain that all of these systems live in. We have Server 2008 and 2008 R2 domain controllers. The workstations are on Windows 7 Enterprise with IE8 and IE9 mix.
Over this last weekend March 30-31st We applied critical Windows Security patches to our desktops and laptops (about 500 of them). We have a mix of Dell Laptops and Desktops on various "up to date" models. When we came in on Monday we found that
some of the user icons in the Welcome screen have duplicated. Right now we have 20 workstations that are reporting this including our entire IT department. There could be more people out there with this issue but so far none have reported it. I have 2 test
systems one laptop and one desktop and those are unaffected. The user accounts are fully functional and this is not preventing logins at the welcome screen it just duplicates them. It also shows duplicates it on the lock screen as well.
We do not have any finger print devices installed either via software or drivers. We also do not have any facial recognition software as well. Our desktops don't even have those features possible on these models.
Nothing other than the Windows updates happened. I've tried to uninstall the updates on 3 of the systems and that d... Read more

A:Duplicate user icons in Welcome Screen - After Windows update

Looking at your screenshot, it appears you are using the EmpowerID Password Manager.  We have been seeing this same issue, and I found that the issue is this application, along with

KB2798162.  Removing the update doesn't resolve the issue.  The fix I have found is to remove the password manager and reinstall it.  (you don't even need to remove the update) 

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Whenever I reboot this laptop the Desktop Icons are not visible.
If I right mousebutton click then View -> Show Desktop Icons, then the tick box is already checked.
If I unckeck it and then recheck it, then all the icons reappear; tedious!
Please can you help.

Thank you - Mike

A:Desktop Icons Missing on restart but "show desktop icons" is checked

Try the following:

Go to the Control Panel.

Click System and Security > Find and Fix Problems.

On the left, click "Change setting"s and turn "Computer Maintenance" to "OFF".

Hope it help.

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Hey just a question in relation to moving "C:\User" location (SSD) to "E:\User" location (different HDD). I previously had all my all my folders (Windows, Users, Program Files etc) on my SSD but I decided to install Windows 8 RP, gave it a try and successfully migrated the User folder from the C:\ drive to the E:\ drive and it worked first time.

I decided to go back to Windows 7 (Important files backed up to third HDD so not a major inconvenience to install a OS), I followed the <a href="http://whirlpool.net.au/wiki/moving_user_files">same guide</a> when installing Windows 7 x64 (Ultimate) except this time I got a shortcut file to my new documents but when going through the shortcut from C:\ it goes to C:\Users\bedroom instead of E:\Users\bedroom now I'm guessing I just failed to do the below command properly but just to be sure for when I do it next time I'll know for certain.

rmdir "C:\users" /S /Q
Basically my first question is, can I delete the shortcut that's in C:\ ? Just don't want to stuff anything up any more then I have currently. My second question can someone check my registry entries that I changed (see screenshot below) just to make sure I've done it right.


Second question, some of my system programs (and profile image) have disappeared

It should look like this


But mine looks like this


I did a quick search and found a way to get them back (Start Menu All Programs in Windows 7 ... Read more

A:Moving USER files to different HDD | duplicate links + missing icons

Update and Run a full scan with Malwarebytes.

Restore User profile using Option Two here: User Profile - Change Default Location

In the future for greater stability and less issues, simply copy your named User folder contents to folder created on desired drive, then rightclick each to add them to relevant Library - Include a Folder - Windows 7 Forums.

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Closed moved
Edit 7-11--0815 I just removed found and Removed the extra "Desktop Folder" and it had News Net inside it? on reboot this morning this is the Error (2) I recieved :
There was a Problem starting
the specified Module could not be foundError
windows cannot find C\users\dasha\appdata\local\pocki\engine\l\pokki.exe
Make sure you typed the name correctly.....
During a removal of the Snapdo Hijack Virus and News Net which I gathered trying to Download Open Office . I managed to somhow create another "Desktop Folder" Icon's which I found in "Downloads", so I had 2 and delayed 1 and all my desktop and Icons dissapeared Until I went into RecycleBin and "Restored" the Icon. The trouble is' its still in the Downloads Folder At < C:\Users\Dasha\Downloads\Desktop> and when I rebbooted to try and get the Icons back  how do I put it where is supposed to be Thanks Dasha 

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All of a sudden the following symptoms (all at the same time)::
1. Taskbar icons gone (replaced by a neutral identical icon) except Edge and Store
2. In File Explorer, no longer thumbnails, no icons either, simply blank, but names show
3. All desktop icons gone; but their names still show and they "work"
4. When I rightclick to "Properties" (on desktop icons, or File Explorer items) nothing happens
5. Control Panel no longer shows icons, names only
Seems rather dramatic.... Anybody any idea?

A:Tumbnails, desktop icons, taskbar icons gone, Properties doesnt work

Please try to right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time. See if this helps.

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All of a sudden the following symptoms (all at the same time)::
1. Taskbar icons gone (replaced by a neutral identical icon) except Edge and Store
2. In File Explorer, no longer thumbnails, no icons either, simply blank, but names show
3. All desktop icons gone; but their names still show and they "work"
4. When I rightclick to "Properties" (on desktop icons, or File Explorer items) nothing happens
5. Control Panel no longer shows icons, names only
Seems rather dramatic.... Anybody any idea?

A:Thumbnails, desktop icons, taskbar icons gone, Properties doesnt work

Please try to right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time. See if this helps.

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Can't access Outlook. 9 times out of ten the desktop is blank when the computer starts. no icons anywhere. just the desktop background. When it does start sometimes it says can't find a drive on the network. I don't think we have that. A secure financial website says we have a virus but I've run spybot and adaware and not found anything. We have eTrust antivirus and it showed no problems. Please help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:57:24 PM, on 10/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleTool... Read more

A:No icons on desktop, start icons missing by clock hijack this posted

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I am using Windows 10 so perhaps this is misdirected.  I will describe my problem because it seems to be the same with Windows 7 comments.
I have a Dell laptop Inspiron 15, 7000 series.  I have 2 additional monitors and I have docking stations at my primary office and my satellite office.  When I shut down to travel and then hook back up at either location, the desktop icons get re-arranged
in random order.  I do not change resolution manually but what I think happens is that any updates MS sends out and I have the computer process those updates, this changes the desktop icons.  That happens on occasion and I wonder if that is changing
my monitor size/display changes (from factory defaults).  Also, the re-arrangement of icons happens when I go from one office to another; no other changes done.  I would really like to make sure the icons stay in the location/placement that I locked
in on the laptop.

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Hello. All my destktop and start icons have changed to paint icons on my other laptop. When I click on any of them they try to open in paint program. I searched to try to find a fix but couldn't find anything that would help. I tried a system restore and it didn't do anything. Could you please help me. Thank you very much!


A:Solved: Desktop and Start Icons All Changed To Paint Icons

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The My Computer, My Documents, and Recycle Bin icons keep reverting back to their default icons every time I start/reboot the compter. I prefer to have my own custom icons instead. What's going on?

A:Custom Desktop icons revert to default icons on startup.

are the icons you are trying to use actually stored on the computer somewhere?

i have seen them revert if you select icons from a cd, and then reboot without the cd. same with webpages...

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Im a first time poster and I hope I have selected the correct category in this forum.

I have Windows 7 Home Premium, pre-installed on a new laptop ive purchased in the last month. I had it set to automatically download and apply all updates.

Within the last couple of weeks, at some point suddenly my desktop icons stopped appearing and I noticed there are no system tray icons, ie volume, network, Power.

Ive searched these forums and found instructions on how to access the "Turn System Icons On Or Off" and the only option I can change is for 'Clock'. The remaining options Volume, Network, Power, Action Center are all greyed out.

I cant understand why I dont have 'permission' to do this and I wonder if it is connected to me not seeing anything on my desktop in so far as icons.

Also, I noticed I cannot 'right-click' my desktop space, which normally would have allowed me to access display options.

In searching these forums I found some references to Administrator permissions, but my User management area says I am an administrator.

Does anyone have any feedback for something I can check/fix?


A:Permissions issue? No desktop icons or system tray icons.

Have you scanned for viruses and/or malware? What Anti-virus program are you running?

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This isn't a serious problem, but it is annoying since it has never happened before and I'm used to having a Win XP custom desktop.

Anyway, I can't think of anything new that I've done to my computer as of late except install Spybot and other spyware detecting programs (Hijack This!, etc.) but now, whenever I restart or turn off my computer, my custom icons revert to default windows icons.

By this I mean:

My Computer
My Documents
My Network Places
Recycle Bin (full)
Recycle Bin (empty)

I can normally customize these by clicking right clicking on the desktop > Properties > Desktop > Customize Desktop > Change Icon

But, just as of this week, they have begun to revert back to the boring default windows icons.

I'm sure this is a simple problem but I can't for the love of God figure out how to fix it.

Any suggestions would be incredibly appreciated.

A:My Custom Desktop Icons Keep Reverting to Windows Default Icons

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Latitude E6430 with a docking station.  I don't know if this is a Dell thing or a Windows thing but here's what I want to do...
Laptop Screen - 1Two External Monitors - 2 & 3 (both connected through VGA ports on the dock)
I want to take screen 1 and Extend that onto screen 2.  I then want to Duplicate screen 2 onto screen 3.  The end result is screen 1 is the main display and screen 2 and 3 are a mirror extension of that.  So, if I show a Powerpoint, I can control it form the laptop screen (1) and I can have the same presentation showing on screens 2 & 3 for multiple people to view it.
Is that possible?  I haven't found any way to do it through the built in Extend/Duplicate options available in Windows.  I know I can do this with a VGA splitter but I need to knwo if there's a way to do it WITHOUT using a splitter.  Even if I have to install other software to make it work somehow I'd consider that too.

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My problem is simply this, when i boot my pc into windows the boot takes maybe 3 seconds to desktop, but the icons on the desktop do not appear for another 10 seconds. The same can be said for the icons in the start menu. The biggest problem is that even if i run the icon such as firefox, before the icon has fully loaded, the program will not run. No programs will run until 13 seconds after boot once the icons have loaded.

A:Desktop Icons and Start Icons Delay at Startup

Hi conrad,

Have a SSD or a HDD, if a hard disk run a defrag. or when was last time you did.

Use disk cleanup or download CCleaner which is good CCleaner - PC Optimization and Cleaning - Free Download

Check Anti-Virus settings, how it loads during boot or not, AV take time to load.
Run a full system scan.

Check startup items from task manager, in startup tab if use CCLEANER there is one on it too. I would rather use task manager.

Run error checking, can run it in properties of the drive or run a full chkdsk which is better.
Exactly as typed.
From the elevated command prompt, type chkdsk c: /f /r
then again at elevated command prompt run: sfc /scannow

Rebuild icon cache How to rebuild icon cache in Windows 8.1/8 | Microsoft Surface tablet
Could also use ccleaner, check box in windows application and run it.

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Hi guys!

I'm new here..so, please bear with me.
I think my Icons got bugged or something. This happened after my friend asked me to move some music and movies from my computer to his hard drive. After I did that, i turned off my laptop and went back to my room and turned it on. What happened next worried me since I wasn't able to move my mouse, the Icons have an Icon that is a square white on top of each. It's an icon on top of one. I turned off my laptop how many times and still does it so i restore it on an earlier date. After i did that, My mouse started working yet my computer became so slow and the Icons are still the same. (white square on top of an old Icon and the icons when you click start are just white squares). I'm getting frustrated already since I'm nowhere near Bestbuy since I am deployed here in Afghanistan. Should I just send this laptop back home since I paid for the insurance anyway or is this fixable while i'm here? Please help. thanks a lot in advance!

Attached is the pic of what happened to my icons.

A:Desktop Icons and Start-up Icons appeared to be bugged.

He could have had a virus or malware, which he generously gave to you
Run a full anti virus scan
Download and run full scan with malwarebytes, be sure to update first.

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