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i am getting this on my laptop screen parts of the letters

Q: i am getting this on my laptop screen parts of the letters

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Preferred Solution: i am getting this on my laptop screen parts of the letters

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Does anyone know any UK sites i can buy laptop parts?

A:Laptop Parts

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I am located in Germany, and I want to purchase bottom cover my laptop with all screws, keyboard and battery, please let me know how can I buy it and how much does it cost?

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Hey guys, my brother just brought me an old laptop with a fried motherboard from the company he works for and was wondering if there are any parts in it that can be salvaged. However, while I am fairly familiar with desktop PCs, I don't really know anything about laptops and am not sure how to take it apart, test the components, or whether they would be worth anything.

The laptop is a Sony Vaio model # PCG-9H4L. I took a couple back panels off and can see that the laptop has just 256MB of RAM (PC2100) and a 40GB, 4200 rpm HD. I know it has an Athlon XP CPU but I'm not sure what speed (is it even possible to remove??). Anyhow, any advice you can give about what to look for, how to remove certain parts, or about the value of these parts would be greatly appreciated.

A:Old laptop parts

Laptop parts are not usually very valuable unless they're for a popular model that a lot of people have. No one needs them unless they have the same model. Hard drives and memory can bring in more money since they are universal, but screens and cases and things like that can be hard to unload. The only way to really know is to look around and see what they are going for. All laptops are assembled differently, so you just have to look carefully and start taking screws out until you can figure out how it comes apart.

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When I enter data or information, letters are transposed also the cursor seems to wander. Any thoughts? Its really annoying. Thank you.

A:transposed letters on laptop

Click Start, Control Panel, Regional and Language Options.

Under Regional Options verify your region is correct (both entries).

Under Advanced verify the language you normally use is correct.

As to the mouse - is this a laptop with a functional keypad?

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I am in search of a lap top from USA, that would be suited for Scandinavian special letters (, , )? Are there special laptops, with suited key-layout, available somewhere? Has anyone ran into such laptops somewhere?
The laptop would be needed for basic use; email, internet etc. So no special requirements from that side. A basic one would suit my needs just fine.

Thanks in advance for your help. You guys are great.

A:Laptop from USA with Scandinavian letters?

I'm not aware of any laptops with special keyboard options here in the USA.

Thought I'd mention though that when my aunt was visiting from Thailand for an extended amount of time, my brother found a place online that sold stickers to place on the individual keys so she could type in Thai.

Might be worth googling for.

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I've got a dell Lat. CPx 650 J series laptop. My problem is that the #8 and letters i, k, and the < key do not work. Nothing appears when i push these keys. Even more unfortunate is that I cleaned the hard drive and re-installed win98 from scratch. The product key requires the #8.........I'm sure you can see where this is going. Any help and advice would be greatly appreciated as I am for the most part, computer illiterate and hopelessly stuck in limbo.

A:Laptop won't type letters.

Defective keyboard. Try plugging in an external keyboard into the back of the laptop.

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Last week some letters just stopped working. So i have to use the keyboard on screen. The letters that doesn't work is y,u,h,j,n,m also the nubers 6,7 do not work. But when I press shift or caps lock they all work exept of m. UYNHJWhat can I do?

A:Can't type some letters on my laptop?!

Hi, Is your notebook still under warranty? Regards, DP-K

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Can anyone tell me what the letters mean on the bottom side of the laptop screw holes. It is a dell Inspiron 8100 and by the screw holes there are (P), (K) and (C). Which ones do I pull and not pull to get to the mother board to get to the EEPROM. thanks Bill.

A:Letters on bottom of laptop

What exactly are you trying to do? Why on earth would you want to open your laptop?

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i have windows xp when screen comes up,some of the lettering is faded .it looks like it is low on ink, knowing it has nothing to do with ink.iam using it to try to show what iam looking at. i would appreciate some help thanks

A:some letters on screen are faded

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my letters are very small on my display and I cant make them larger---please help

A:letters very small on screen

Hi @dt51,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are having difficulty changing display settings on your system. I am happy to help with this. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? What sort of things have you already tried?Are you able to test the display with a different computer or device to determine if it is the display itself, or a computer issue? You may find this page of help, in particular the section on General Troubleshooting, which describe how to reset to factory settings. HP and Compaq Flat Panel Displays - Display Quality Issues Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

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HI all

recently made the very wise decision to spill coffee into my laptop

did the usual drill, unplugged it wiped down visible residue, left it to dry then cleaned out with alcohol

frist of all both the trackpad and keyboard weren't working but having taken the keyboard apart and disconnected the board, I've found that the mouse will work.

connecting it back however, renders both useless (also it appears as though the laptop thinks that buttons are being pressed because it'll keep being woken up out of hibernate (as if someone pressed a key) if you put it to sleep.)

anyway I digress

I'm looking to see about getting a replacement board similar to this one


but I'm having trouble finding one in thhe UK for my laptop

my laptop is an Asus X70sr

I beleive that moisture has gotten into the circuit board of the keyboard and that is what needs replacing, does anyone know of anywhere in the UK (web) that I can order the necessary parts for?


A:Laptop keyboard parts


just in case anyone else was interested for the answer, found it


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Am overseas and tech say my unit needs an inverter and the flex cable that goes from motherboard to display.Had no problem sourcing the inverter using the last help I received on the forum. But I am hung up on the flex cable.Cannot seem to find a part number for it at all.  Any help would be appreciated.  Thanks

A:laptop parts identification

Here is the Manual: Manual See p. 27: Display Cable Kit (includes camera module cable) 432962-001 http://www.ebay.com/itm/432962-001-DD0AT9LC0011A-HP-LCD-DISPLAY-CABLE-PAVILION-DV9700-DV9925NR-GRD-A...  If this is "the Answer" please click "Accept as Solution" to help others find it. 

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I need a location (URL, Phone number) on where to get parts for this laptop. I need the back panel and on and off button module.I've gone to HP parts surfer but small list of parts. Does any one have an idea as to where I can get a complete list of parts for this model?

A:Trying to find parts for a new laptop that just came out ...

@aguedeney To better help you we would need the exact model number or product number of your laptop/desktop??? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108 REO

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Im trying to find a good place, where i can purchase all kinds of laptop parts, like inverters, lcd screens, keyboards, batteries, DC jacks, ports and similar stuff. Can anyone recommend a good place with largest selection of everything.

A:Buying laptop parts in EU

Preferably located in EU


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So I have a broken Dell Studio 1747 laptop with a fried graphics card (or at least I think that's a problem) and to my understanding it would be cheaper to get a new laptop than to repair it.

What I'm wondering is, is there any parts that I can somehow take out and put into a new lappy to save money before I throw the husk away eg. the hard drive or the blu-ray drive?


A:Which parts of my laptop can be salvaged?

Unfortunately not much. I'd keep the hard drive and perhaps pick up a USB dock for it, but you have to spend money on the dock then... I used to buy external drives, but now I've got a couple docks and they come in handy quite often but my situation may be different than yours. I wouldn't bother with keeping the bluray drive unless your new laptop doesn't have one AND the drive is replaceable. However, you could probably make a few bucks by selling it.

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Hi i have already built a desktop computer and now i would like to build a laptop with very cheap parts. I am however finding it difficult to find a barebones kit or just parts anywhere on the internet, i used tigerdirect for my desktop parts but they only have high end laptop barebones and parts. If you have any ideas please post. Thanks!


A:Solved: Laptop parts

There are few options for building laptops, and as you've seen, most kits are for higher end systems. Building a laptop is not like building a desktop. The options just don't exist.

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Hello,is it possible to get a new top plastic (plastic behind the screen) for HP Notebook 17-x007nm? Model Number: 17-x007nmProduct Number: Y0A62EA#BED (or YOA62EA#BED)Serial Number: 8CG632Z1M (or 8CG632ZIM)Warranty: 1y1y0y

View Solution.

A:Plastic parts for laptop

Anything can be had at a price. Yours is non-touch so these are the possible parts, depending on color: Display enclosure (non touch models) Red models 856594-001 White silver models 856593-001 Noble blue models 856596-001 Turbo silver models 856592-001 Black models 856591-001 Teal models 856595-001 Iris purple models 900660-001 Power blue models 908289-001 Green models 908290-001 Lilac models 908291-001 From adverstising sites it looks like it is silver so, if so, this is the part: https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=75E6DEBCE613435ABD0F7F1B681E305C&SearchIn=PartNumber&SearchPN=856592-001 $42 from the HP Parts Store in the US, which is not bad. If you need a different color or shipping to another country let us know.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

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im looking at a friends hp pavillion dv9500 that looks fried or somthing as it wont power up anymore

have checked all the usual stuff mem hdd seating etc and batt and power suply

was wondering as it has an internal tv card and remote

the card looks as if it would fit my acer mecanicaly

would it just be a case of fitting it and finding drivers etc

or would there be volage probs etc

what im asking is basicaly are theese type of things universal through different manafactuers

thanks will await reply


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Need 2nd internal hardisk connectiong cabel with full hardisk fitting kit.My screen side pannel rubber also damage from all side can any on help me to where I get those parts.Thanks in advance.

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Hi there
My brothers laptop recently got corrupted because of a LAN adapter problem, and the repairs cost almost $300, so he decided to get a new laptop. But the RAM (512 MB), and the Hard Disk (40GB) are unaffected. Is it possible to put these hardware into my desktop (Emachines T3990, 80GB HDD, 768MB RAM, 2.8 GHZ Processor).
Or can some of the parts be put in?
I would appreciate it if someone could help me as soon as possible. Thanks in advance

A:Laptop Parts into a Desktop

The RAM will not work in a desktop . . two different formats. The notebook hard drive is smaller than a desktop hard drive, but you could use an adaptor to make it work

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I have loads of laptops that I want to repair in order to sell on ebay, the problem is, I dont know where to get spare parts from. Obviously, I have been looking on the internet for websites that may sell spare parts, but can not find any. I should mention that I am from the UK, so I will need to buy from somewhere that ships to me.

Any help ?

Also, I am specifically looking for spare ribbon cables that connect to laptop touchpads (Mouse) and new plastics i.e palmrests.

A:Where to buy spare laptop parts ??

Since every model of laptop has unique components and flex cables, you normally buy them from the manufacturer. Another source is find dead laptops and cannibalize them for the parts. Most of the cables in a laptop are not generic like desktop machines.

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I recently got a couple of laptops from my friend. One is missing the DVD drive and the battery. The other one has a cracked LCD. I was really easy to take off. Right now I'm using the one without an LCD. It is hooked up bto my external LCD. I would like to buy some parts for these laptops.
I looked, but I can't find the DVD drive. It is an Asus N7100 laptop. My friedn told me the driver model was TS-L462, but I bought one and it didn't work. Can someone help me find one?

The other computer is a Sceptre N4-U2000. I need the LCD for it. Can someone tell me where to get one?
On the Sceptre I'm also missing the drivers, The drivers I downloaded don't work.

A:Laptop missing parts

Most laptop DVD drives are the same with the exception of the door. If you don't have the old laptop DVD door to swap it with you may want to google laptop parts tons of sites will come up and you can usually find the parts by model number of the laptop. Just make sure you do a BBB check on the companies before ordering to make sure you are not dealing with a scam company. You may have to look at quite a few before you find the parts for your particular machine.

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yesterday my hp pavilion laptop was fine. Tried to log on this morning and the letters I type do
not appear on the screen. Finally figured out how to place a keyboard on the desk top and I could
then log on with my password but cannot type anything in google to start investigating the problem.
I understand that certain key strokes can lock up the keyboard or change it to another language..such as canadian.
   I cannot use my computer at all...
what to do besides take it to best buy and give them about $250 for something I could do if I knew how...
please for some help?  thank yu.  JoAnn

A:hp laptop permits me to type 2 letters only

Click you way to System Restore via Accessories > System Tools
Restore your computer to a time before the problem started.

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Anyone else having issues with their laptops. I've dealt with it typing double letters and now, not turning on at all. My laptop isn't even 3 months old and this is way to stressful to go through all of this during finals. If you have advice, please help.

A:Laptop keeps typing double letters. G b

Hello , First do a power drain,  Remove the charger and the battery  press and hold the power button for 30 seconds. then connect the battery and the charger back, and then turn on the unit. once the unit is restarted update the bios , chipset drivers from hp.com  #hpexpertday

Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Hey I have a toshiba laptop model: p105 s9312. When I turn it on there are a bunch of red lines then when I go into the bios or windows I get things like this


Weird letters. It also does this when I connect it to a external monitor. Is it the video card and does this one have a removable card

A:Laptop shows weird letters

Please run Memtest on your Ram
Mind you, yes I think it's the Video card that causes this
You could also update the bios (reading all precautions first, and done from bootable media)

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I have a problem with my computer that has me stumped. When I type letters on my laptop computer, numbers come out...I restarted to see if that would help but everytime I try certains letters, numbers come out...Anyone know a solution to this? thank you in advance. :approve:

A:When I type letters on my laptop, Numbers come out!!

:stickout: Nevermind, I figured it out....it was the number lock.

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Any idea how to fix this?

I can't access the bits in the red boxes, its like its dead or something...

The cursor doesn't move into those areas, windows won't show anything inside there, but the backlight is on, the start up boot screen works fine (full display), opening up the bios also uses full display.

This starts at boot up

So again, any idea how to fix this?

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Hello Group,
I hope someone can help me.
I have a Dell Inspiron 3000 Desktop and a Dell Monitor S Series 23.8". Running Windows 10.
It is only about 7 days old.
Right from the beginning,  I noticed whenever I went to open the browser Outlook Express or Firefox I have the letters Multimedia in red appearing top left of screen. Repeated browser opening can lead to the repeat of Multimedia or Studio appearing in red.
This text flashes on then dissapears. It does not appear to be a link.
I am at a loss to know how to stop this.
Help and guidance would be much appreicated.
With regards

A:Red Multimedia letters flash on my screen.

Contact Dell Technical support directly.

You have only 21 days to return a defective unit.

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After I boot the computer up the motherboard logo displays then goes to a black screen with letters n symbols:
No idea what caused, exempt I scan n repaired a game last night right before this happened.

MSI GeForce GTX 1060
AMD fx6300 3.5gz
ASUS M5A97 R2.0
WD Blue 1tb hard drive
2 8x ram hyperx fury

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Ok, this is not for me but for a friend. She said that yesterday when she was on Skype random letters started to pop up on the screen...even when she didn't touch the keyboard. She restarted her computer and then ran a virus scan (she uses Norton). Today, it happened again and now she can't even type. The letters just keep constantly popping up. Also, she can't open Explorer so she can't get online to try and troubleshoot.

Does anyone have any idea as to what it may be? Is it just a problem with the keyboard? A virus?

Many thanks in advance to any and all who respond.

Oh yeah, she's running Vista.

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I have a 4th Gen X1 Carbon (owned for 1.5 years) and yesterday when I opened my laptop, it asked me to sign-in with pin instead of finger scan. However, I couldn't type in my pin given my pin has letters. None of my letter keys are responding but I can type in numbers. Tried the on-screen keyboard through access option and that also didn't work for letters but worked for numbers. Have tried to plug in an external keyboard, which didn't work either. Please help - basically letter keys are not working and can't log on. Thanks

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Can you pull up a list of the components on my old Pavilion?  I get lost trying to find the exact build.  I looked at "HP Pavilion dv2500 and dv2700 Notebook PC Maintenance and Service Guide," which is helpful; but, I found some inconsistencies, which an HP listing of the original components, would probably resolve most, if not all, of them.  I'd like to look at the possibilities to get it running, with more RAM, maybe a hybrid hard disc, etc.

A:Original parts list for a particular laptop p/n or s/n

Hi: Please enter the product number of your notebook in the box at the link below. http://partsurfer.hp.com/search.aspx Hopefully that will generate a parts list for your specific model PC. The product number can be found on the same sticker as the serial number.

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Dear HP About your prior point, Part No: 736475-001 Description: BASE ENCLOSURE CURVE TS(my laptop :  ENVY TouchSmart 17-j142nr Notebook PC (ENERGY STAR)                          P/N :  E8A22UAR#ABA     ) 1. http://www.ebay.com/itm/HP-ENVY-17-J003-Bottom-Base-736475-001-/201365309980     (strangely, there is no my machine model on compatible list of linked website  that seller wrote) 2. http://ebay.auction.co.kr/?dir=shop&itemID=332122989135 3. http://ebay.auction.co.kr/?dir=shop&itemID=282215203339  Are above 1,2,3 all parts( 736475-001 ) correct for my laptop ? now soon  May I buy one of them ?  thank you  Regards

A:compatibility of laptop covers( D parts)

Hi,See this: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/compatibility-of-laptop-covers-...RegardsVisruth

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Hi I have an probook 440 G1 LAPTOP.Product number J734VPA.Its top cover(palm cover) and base cover edges are slightly dammaged in one corner and I want to replace them as this laptop belongs to my company.as the hp quaotation was too high for thease 2 parts I want to buy one similar model used laptop from market whose above mention parts can be interchanged with the company laptop and keep the used laptop with me for personal use and return company laptop to company when I resign else they may penalise.As used laptop with same product number is not available in market in India please suggest which other product number laptop base cover and top cover are compatible with this laptop. Can I use parts from any hp probook 440 G1 series or g2 series irrespective of their product number.please help.would be great if you reply with compatible product number if possible.

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Hello my screen digiziter broken but it work , i looking for repelcement part , the seller ask me part number for the touch screen not for my laptop . i want the link  put my laptop serial number or PID give me the part number for  my all laptop parts WITHOUT OPENINNG LAPTOP.  can you please help me link give me aparts numbers for my laptop?and where exacutly buy correct part for my laptop. thank you in advance 

A:part number for all laptop parts

@nOOne1? Take a look at the following:HP Pavilion Gaming Notebook Service and Maintenance Guide Reference:HP Pavilion Gaming Notebook - 15-ak100ne (Touch) When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Click my Answer Accept as Solution to help others find Answers.

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So my laptop has been making a really weird high-pitched noise, like a hard drive; but I know its not the hard drive because that makes a separate, lower-pitched noise. I dont know if this is normal or if its a malfunction. What part of the laptop could be making that noise?

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Hello forum, I bought a Yoga 900 last year. Unfortunately my girlfriend spilled a coffee over it which broke it.I therefore sent the laptop to the Lenovo/Medio repair centre in Germany before Christmas.I got a quote for the repair, ca. 500 pounds for several boards that needed replacement which I paid for up-front as required.I then never heard back from Lenovo, having to chase them frequently on what is going on. At some point heard that the spare parts weren't available. Never heard anything about potential timing of a repair. Having had to chase this repeatedly (we'll call you back within two working days) for several weeks without anyone ever properly getting back to me I asked the customer support to escalate the issue.Today I heard that they have decided they don't have spare parts, therefore can't repair the laptop and I will get the money for the repair refunded.After 3 months of having the laptop in the repair centre without any feedback!I don't understand how Lenovo can't have spare parts for a laptop that was sold not too long ago and effectively is still being sold..That to me is shocking customer service (they should refund money for keeping the laptop for 3 months if not even offer to replace it by a new device for a certain amount of money etc.).I guess the only option know is to try and fix it myself by buying spare parts, fitting them myself but unfortunately thereby my warranty will be void :-/Does anyone know of a good place to buy spare... Read more

A:Lenovo don't have parts to repair my laptop

I am going through the same thing. I sent it in my idea z500 in november 2016. I am still waiting. Customer sercice with medion and lenovo is the worst i have ever experienced.USELESS. I have requested a call back from the managers more that 10 times since and still waiting. I have written complaint letters call everyother day and all they have said to me up until 3 days ago was that they were waiting for parts, a hardrive.  And 3 days when i called they said it unfixable and thats that. Its.on its way back to me from Germany but unfixed. What a stressful experience, they have wasted my time, they have caused unnecessary stress they have lied .. 'a manager will call you back within 24- 48 hours'. Never again will i buy from Lenovo..... ever ever againnnnn....who sends there repairs to Germany from Uk anywaay??? 

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i would like to upgrade my laptop with : touch screeen and an extra 8 gb ram please advise if it is fesible and the model number of the parts and how to get it intalled 

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my laptop's touchpad currently go crazy when im controlling it
what do you think is it faulty that i have to replace it or its just my system os, already tried restarting and system restore

what website can i buy this replacement parts and about how much range is this touchpad

my laptop is Acer Aspire 4750G

A:laptop replacement parts question

Try virus scan i know sounds silly.

Uninstall drivers and re install using these ones :


Failing that Is it in warranty ? If it is a problem it may be cheaper buying a spares or repair laptop taking its parts as a last resort.

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Dear HPhere is Korea. HP Korea has no parts that are compatible for my laptop. Because my laptop model has not come to HP Korea. so like having purchased the laptop from U.S, I must do parts for my laptopbefore doing it, I have question whether next covers(1,2,3) are compatible for my laptop model or not C top part1.http://ebay.auction.co.kr/?dir=shop&itemID=2526701820562.http://ebay.auction.co.kr/?dir=shop&itemID=262612438811 D bottom part3.http://ebay.auction.co.kr/?dir=shop&itemID=152427896703 Especially,  are not only 1 but also 2  compatible to my laptop & 3-bottom cover ?( Are there no any problems exception leapmotion not working ? it is enogh of my laptop only to work in fingerprint sensor working) that is, are above all 1.2.3 part models  compatibe for my laptop ?  thank you ~~~~~~~

A:compatibility of laptop covers(C & D parts)

Hi,  Welcome to HP Support Forum For C part: 1. Part number 720271-001 is for normal Envy 17-J series2. Part number 736483-001 is for machines with Leap motion. Does your machine have Leap ? If yes, you need this part. From HP Part store the first one is compatible with your machine. For D part: There are 52 products use part number 720225-001 and your machine is not on the list. What is the model/product of your machine ?  Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards. Regards. 

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Hello All,

I am not that good at desktop hardware and almost zero in laptop disassembling. My all hardware experiences were swapping RAM sticks , replacing old HDD's(Probably IDE's) with one another and a few DVD writers. Now my laptop is dead and I've told me that the motherboard crashed and it is not worthy to replace and I replaced it with one.

Now the only part I could reuse out of my once a favorite machine was the HDD.

And I am now purely looking to get my hands dirty on hardware by doing stuff here as my laptop is already dead .

I think the processor is good in it and i am looking whether I could buy a cheaper motherboard and use it to have my machine run and learn something useful.

I would not be disturbed by its performance and by that I mean I don't need an expensive updated motherboard. I just need one which is compatible and to see it work.

Is that a good idea? Or could I use the processor in a desktop. I have a couple of old cpu's
(P4 days!) sitting idle which I think are not compatible with an i3 2nd gen processor(If laptop processor's are really supported in a desktop motherboard). Or I could buy a desktop motherboard put the processor in, use the old HDD's and RAM sticks and play around.

Which of these makes some sense? I am again mentioning that I am doing this out of pure curiosity spending more bucks on a dead machine and i don't expect the machine for more than spreadsheets and firefox.

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The keys write only small letters, capital letters unfortunately not. Can someone help me please? Thank you very much. Werner

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I have two issues that I hope you can assist me with.  The first paragraph below is for the first issue.  The second paragraph below is for the second issue.  I appreciate any assistance you could provide.
On 4/2/2016, I placed an order for a new display back cover and a set of hinges in the HP Parts Store.  My HP [personal information removed].  Total order cost = $233.91 in US dollars.  I paid for the parts already via credit card and the parts were delivered to me.  A friend of mine repairs laptops as a full time occupation.  She was planning to help me repair the broken laptop hinge and replace the back cover so part of the replacement hinge would be protected when I transport the computer.  Unfortunately, my friend found out that her sister was diagnosed with terminal cancer after I received the parts from the HP Parts Store.  My friend has been spending lots of time caring for her ill sister and her elderly parents in their 80s.  She is unable to help me repair the right hinge and back cover of my laptop.  The parts have not been touched and they are still in the boxes.  I would like to return the parts and receive a credit applied to my charge account; however the HP return policy states that parts must be returned in 14 days.  The HP Parts Store also charges a restocking fee.  Can you assist with this return transaction?  I would prefer to not pay the restocking fee.    
&... Read more

A:HP Envy 15t-K000 Hinge repair and return parts to HP Parts S...



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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