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Dell Inspiron 7559 backlight bleed

Q: Dell Inspiron 7559 backlight bleed

Hello,

I bought Dell Inspiron 7559 and I am very happy with laptop. However, I noticed that there is some backlight bleed on the bottom of the screen. I dont know what is acceptable level. Is this good or defect?
Thanks for help.

RELEVANCY SCORE 200
Preferred Solution: Dell Inspiron 7559 backlight bleed

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A: Dell Inspiron 7559 backlight bleed

In my opinion that is horrible and looks like there is some damage or the panel wasn't seated correctly. I would warranty it if you are still under warranty.

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RELEVANCY SCORE 110

I recently bought a dell 15 7567 with 4k screen.  It has backlight bleeding on three corners. More pronuced on left top and bottom side. . Even at 20% brightness there is still backlight bleeding.
Will dell fix it?

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RELEVANCY SCORE 103.6

Hello, I'm having a small problem with my new Dell laptop.
I can't find the option where I could set my keyboard backlight to stay on constantly. It keeps falling asleep (turning off) after a short period of time. It is really annoying late in the evening as I always have to wake it up. Is there any way I could turn off the automatic sleep mode or atleast prolong it?
Thanks in advance :)

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RELEVANCY SCORE 102.4

Dell Inspiron 7559 15.6 inch FHDIntel Core i7-6700hq/8gb/1TB sshd/4gbGTX 960 M/Windows 10

A:Dell Inspiron 15 7559 has no key board Backlight feature?

Hi,
We?re listening. Dell Inspiron 7559 is factory configured with a chicklet keyboard and there is no backlight feature. Please PM us with the service tag, registered owner?s name and your email address, so that we can check for more details. To send a private message, click on my name and select ?Send private message?.

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RELEVANCY SCORE 92

I have noticed backlight bleed on my new Inspiron 7567 4k ips notebook. Are there any way to fix it?
Here is pics of issue.

A:Inspiron 7567 4k screen backlight bleed

The only way is to replace the display panel (if the system is under 30 days old, you can also ask for a system replacement).

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RELEVANCY SCORE 87.6

Dear Dell,The Dell U2715H in question presents the Blacklight Bleed very pronounced especially in the lower left and right of the screen, as seen in the photo attached even in light conditions above 150 lux.I hope you help me solve my problem because it is very annoying.

A:Excessive backlight bleed Dell monitor U2715H

The only solution is to have the monitor replaced, assuming it's under warranty.  If it was purchased from Dell, contact customer support and have it replaced.
If it was purchased from a third party, return it to the seller for a refund or replacement.

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RELEVANCY SCORE 87.6

I have purchased XPS 15 9560 FHD on November and noticed this serious backlight bleed on both edges which I can see just by looking at the display day or night as you can see on the image.
Is there anyway I can replace this within warranty period. I have opened a support request via support assist 4 days ago but no reply from their end.I am little bit concerned about this laptop and brand right now as I am from India and I spend a huge amount of money on this thing already. I also doubt the availability of replacement parts in India as this is a newly launched laptop here. Please help!

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RELEVANCY SCORE 84.8

Is there no way to adjust the time the backlight stays lit? Seems like the light goes off almost immediately after typing. Would like to have the light on all the time when the unit is plugged in. Is this something that Dell can update?
Are there any downloads I can get that would allow me to alter this units behavior?

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RELEVANCY SCORE 78

I just ordered a Dell Inspirion 15 7577 on the black friday sale (11/24/17) and, before anything, I'd like to say that Dell did a fantastic job on this model. Great thermal management, stunning graphics and highly solid and durable chassis. I am in love with this laptop.
But unfortunately, my screen did come with some backlight bleeding from the start and some clouding. It is not noticeable when gaming, except when I go into a dark area. But it is there and I cannot seem to ignore it.
I have ran the color tests (power button + D) and they are not noticeable then, but are very noticeable on a black screen.
What are my options and next steps?
Many thanks.

P.S. I am attaching a photo of my screen. The bleed is in the upper-mid section of the screen. And the clouding is most apparent on the upper-left and upper-right corners.

A:Dell Inspiron 15 7577 IPS Screen bleed and cloud.

You're probably best off asking for a replacement system.  The other option is to have the screen replaced.

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RELEVANCY SCORE 76.4

I have a new Dell Inspiron 7000 (7579), purchased Feb 2017. Actually two of them. Same results on both laptops.When I use headphones, signals from both the right track and left track come out of both sides of the headphones. I have gone through every setting that I can find. Settings are set to stereo, and there are no enhancements on.
The tracks play out of the speakers as split tracks. The tracks play out of the HDMI port properly, as well as USB playback devices.
I have tried multiple sets of headphones. Identical tracks and headphones work properly on other older laptops and other equipment. (I am an audio engineer for a living).
Any help is appreciated.

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RELEVANCY SCORE 75.2

I got a DELL Inspiron 7559 in July 2017. The rear left corner is already pulling a part at the seam. It doesn't seem to be the hinge, but it does pull further a part when opening and closing the screen. 
I called DELL support. Even though the computer is only 5 months old, this problem isn't covered under warranty. 
Online, it looks like several other 7559 buyers have experienced the exact same problem. It seems unethical of DELL to have a recurring manufacturing problem and refuse to repair it.
Any suggestions on options to get the split repaired without spending $140? 

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RELEVANCY SCORE 75.2

Hi, I can't seem to get anything higher than 1920x1080 in the list of available resolution options when I connect my Dell U2713HM monitor to my Dell Inspiron 15 laptop. I've run this monitor at 2560x1440 on another laptop over HDMI in the past but that was with Windows 8. The Intel HD Graphics 530 Control Panel doesn't offer any resolutions above 1920x1080 for the external monitor and adding custom resolutions results in the error "the custom resolution exceeds the maximum bandwidth capacity". I'm using the same high speed HDMI cable that worked at 2560x1440 with this monitor on my previous laptop. I'm fully up to date on all of the drivers for the laptop.
Does anyone have any suggestions? I'm not sure what else to try. Could this be a Windows 10 issue? Should I try the standard Intel HD Graphics 530 drivers from the Intel website?

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RELEVANCY SCORE 74

Hi,
My laptop suddenly went off and now it wont turn back on it would switch on all the lights would show and the dell logo appeared but would switch back off immediately. By constantly pressing the on off button i managed to get it to turn on for a few minutes until it suddenly did the same thing again. However now there is no logo and the lights just flick on once and back off.
Thereafter I tried to get into the BIOS diagnostic mode by pressing f12 as soon as I managed to get it to turn on. once more however it went off as it was loading this up. Now it just wont go any further than flashing all the lights once and turning back off

A:Dell Inspiron 15 7559

Unplug the system, remove the base cover and disconnect the battery, and hold the power button for 30 sec.  Try powering up again.
If you can, you're set.  If not, call Dell - it's time to have the mainboard replaced under warranty.

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RELEVANCY SCORE 74

Hey which ram is best and do i need for my dell laptop 2 x 8 gb , i found a couple but unsure i got told i need either cl11 cl13 and it has to be ddr3l 

www.amazon.co.uk/.../ref=ox_sc_act_title_1

www.amazon.co.uk/.../ref=pd_rhf_gw_p_img_4

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RELEVANCY SCORE 73.6

I've just bought a brand new Omen 17 with a 4k screen and replaced it once due to obvious backlight bleed.  The replacement laptop still has pretty obvious backlight bleed.  Do all HP Omen laptops just have this as part of a poor design and therefore should I just get a refund or have I just been unlucky and received two duff items? 

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RELEVANCY SCORE 73.6

Hello,I bought a HP Omen 15-ax208nl laptop on April 22nd, 2017.When I reproduce dark videos or black pictures I can notice some bright areas (clouding/backlight bleed) in proximity of the lower part of the frame (see attached picture).- Is it a common problem in these laptops?- How can I solve the problem?Thank you in advance,Alessandro_________________________________________________________________________________________________ Buongiorno,Ho acquistato un portatile HP Omen 15-ax208nl il 22 Aprile 2017 da un rivenditore della mia città.Nella riproduzione di video con poca luce o di immagini nere è possibile notare delle aree più chiare in corrispondeza della parte inferiore della corinice (clouding/backlight bleed, vedere foto).- Il problema è comune in questi portatili?- Come si può risolvere?  Grazie in anticipo,Alessandro  

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RELEVANCY SCORE 73.6

Hi, I've had my laptop for just a couple of weeks and have noticed that there is a yellowish corner of the screen. It is only apparent with a black screen. I have a theory that there is extra pressure in the right corner because that's where the thinkpad logo and red light are on the backside.  Anyway, it doesn't bother me; I'm just worried that it might get worse progessively.  I don't really want to have to send it back to China and wait for repairs. But want to go ahead fix it while under warranty if there is a possibility that it will get worse.  ?Is this an acceptable amount of bleeding? (note: the only bleed is in the top right corner. It's definitely bleed because it goes away when I bend the screen ever so slightly. Everything else is glare. )

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RELEVANCY SCORE 73.2

Hi,I have bought dell Inspiron 7559 2 months back. Around last 3 weeks iam facing hanging issues which is increasing. both keyboard and mouse pad hangs for a 2 to 3  second and gets normal. now its hanging again and again. Iam not even playing games on it that requires huge processing power. I hanged 7 to 8 times while writing this post.Please suggest what to do.

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RELEVANCY SCORE 73.2

Hi, i have an Inspiron 15 7559. Last week my battery  was damaged and can't use it anymore, since then I have low fps while gaming (gta v, witcher 3, etc.), I've read there is a kind of throttling when there is no battery, maybe the turbo boost is not being enabled.
Is there a way I can make the laptop work again like before, I can't buy a new battery yet because I live in Peru and is hard to find this battery model.

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RELEVANCY SCORE 73.2

Hello.
Why Active State Power Management is not supported on Dell 7559? Any plans to fix this with BIOS update?
In Windows if I do powercfg /energy it reports the following: 
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

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RELEVANCY SCORE 73.2

Hi All,I have an Inspiron 15 7000 series (7559) to be exact.Core i7 processor,4 GB RAM,GTX 960M and 1 TB HDD.I have been trying to play GTA V,The Witcher 3 and a few other games but none of them work properly there is so much lag.I have reinstalled windows all NVIDIA drivers and everything is up to date.While playing the game GTA V in this case when it lags my DISK is at 100% in the task manager could that be the issue.I have been so disappointed with this laptop till now.Can anyone please help me with this issue.
Thank you.
( I have contacted dell they have replaced my motherboard which includes the Cpu and Gpu twice but still nothing)

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RELEVANCY SCORE 73.2

I've recently noticed that the fans on my Dell Inspiron 7559 won't spin down to 0rpm after they've been spun up for a while. This is most noticeable after gaming; after I've closed a game the fans don't spin down fully (they spin down a bit, but are still audible) and they stay like this until I restart my computer.
I was wondering if anyone has experienced something similar with their machine, and if so, have a solution to the problem.
Thanks in advance.

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RELEVANCY SCORE 73.2

Just got my computer back from Dell tech support having sent it because of an issue with no audio output device installed and the red x on the toolbar. The computer is in the exact same state as before I sent it with nothing fixed. I've tried reinstalling the drivers multiple times, checked if audio services were running and all of that. Feels like a huge waste of money at this point and is especially disappointing because this computer was actually a gift for someone. Has anyone had this issue with this computer and have it resolved without resorting to an external usb sound driver?

A:Dell Inspiron 15 7559 No Audio

You can diagnose this by performing a system recovery (reset the laptop back to the original factory configuration.) If there is still no audio immediately after recovery, before getting on the internet, then the audio hardware has failed and Dell will have to fix it under the terms of the warranty. In other words they could not say it is a software issue and therefore not covered.
If the recovery does fix it, but the problems recurs after getting on the internet, then probably some Windows Updates-related issue.

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RELEVANCY SCORE 73.2

Hi Everyone,
I have a new Dell Inspiron 7559:
I use it for work, mainly translation tools, and also for some ocasional gaming (Witcher 3, Cities skylines, etc.).
So I was thinking on maybe upgrading it a bit, but as I´m on a budget I can only afford upgrading the ram up to 16GB or to buy an SSD of 250GB, what would you suggest to upgrade?, which of both would have more impact on the performance?.
Thank you very much!

A:Upgrade Dell Inspiron 7559

If it's running a conventional (or hybrid) hard drive, the SSD will make much more of an overall impact than the memory upgrade.

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RELEVANCY SCORE 73.2

My dell inspiron 15 7559 wont shut off, the keyboard stopped working, the mouse and trackpad stopped working and the power button wont shut the computer off. Please advise on how to turn it off.

A:Dell inspiron 15 7559 unresponsive

I suggest you contact Technical Support for assistance in the link below:
www.dell.com/.../Contact-Information

If Dell doesn't answer your question then I suggest you( or a very good friend) remove the battery, press the " Power On" button for 20 seconds, install battery,adapter, and then power on the system. Hopefully your computer function well now. 
www.dell.com/.../Procedure

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RELEVANCY SCORE 73.2

Dear MY VENDOR IN PAKISTAN IS SELLING 7559 WITH 128GB SSD AND 1TB HDD. CAN I REPLACE THE 1TB  HDD WITH SSD. WILL IT BE SATA3SSD AND WILL THERE BE ANY RESTRICTION TO ITS SIZE. THIS IS BECAUSE I DONT WANT TO TRY TO UPGRADE 128 GB SSD AS ITS PRECONFIGURED WITH WINDOWS 10 AND RECOVERY IMAGE. PLEASE WHICH BEST SSD CANREPLACE THE HDD. THANK YOU.

A:DELL INSPIRON 7559 HDD REPLACEMENT

You can replace the hard drive with a 2.5" SSD, yes.  There is no restriction on capacity.

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RELEVANCY SCORE 73.2

Hi, I am looking into upgrading/adding another RAM for my Dell Inspiron 7559 laptop. Is this specific unit compatible without any issues? I need moderators to answer please thanks in advance :)
RAM Link: dynaquestpc.com/.../

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RELEVANCY SCORE 73.2

I've purchased a new Dell inspiron 7559 with an i7 6700HQ processor, 16GB ram and also with a 4k display at the dell retail outlet. There are several problems occurring with this device right now.
First thing is the Windows animations, the operating system that is provided with this device is a Windows 10 home version and the windows animations on this device ***. If the scaling of the screen is reduced to 1080p then the animations workout pretty decent and I've used other branded devices featuring a 4k screen and the animations on that devices work normally, if the problem is with the 4k display then why did they launch this device featuring a 4k screen?
The Second thing is the Touch Pad, occasionally the Touch pad doesn't respond to the input and points where ever it likes and the cursor takes a free tour all over the screen.
The Third one is the Screen Brightness, when I reduce or increase the Brightness with the function keys, after the level which I fix, the brightness automatically adjusts either by going up or down the level from the level which I've fixed.
I've contacted the Dell Tech support team, that was of no use, But how the *** even they can solve the problems which is with the mismatch of the build specs of the laptop?
The Dell Software Team should release an Update of the Windows 10 rectifying just even the animation problems with this device.

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RELEVANCY SCORE 73.2

What worth M2? PCIe x 2? PCIe x 4? or SATA?
And what key M? or (B)?

A:Dell Inspiron 15 7559-1166 M2 SSD ?

M.2 is SATA, not PCIe on this model. You need a drive in SATA 6G format.
Most of these are keyed B+M, but the drive MUST be SATA -- PCIe will not work with this model system.

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RELEVANCY SCORE 73.2

Hi,
I opened my new Inspiron 7559 today, after updating all the drivers including the NVIDIA one, so I installed league of legends, upon playing the first game, I noticed my FPS was around 130 and would cap around there, I found this odd as the laptop I had returned before this was an older model by Dell and it ran the game completely fine at 215 FPS another thing I noticed is the game would freeze randomly, overall it feels like my laptop isn't keeping up even though it has really good specs, what is the possible issue?
Regards.
EDIT: Last night the game completely froze and I had to manually turn off my laptop and back on again.

A:Possible GPU issue on Dell Inspiron 15 7559

I have the same problem with my Inspiron 15 7559 playing The Division. Game hangs with fans at full speed and laptop won't turn off even when holding down the power button for more than 10 seconds. How do I manually turn off the laptop? It's still running as i type...

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RELEVANCY SCORE 73.2

Hi, I just bought a new Dell Inspiron 7559, with the 2 year warranty, but the problem is it only has an HDD, and I wanted to install a SSD, and possibly a 8GB DDR3, but my question is will doing this void the warranty, on the bottom of the laptop there is no sticker saying it will.
Thanks

A:Dell Inspiron 7559 Warranty

You can upgrade those parts without voiding the warranty (but should keep the original parts in case a warranty repair/replacement is required).

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RELEVANCY SCORE 73.2

I had purchased Dell Inspiron 15 7559 laptop in Jan 1st week , 2017. After around a month, windows 10 started giving me issues related to password after the anniversary update. It would not let me enter the password and would just reset. Dell support team helped me with system restore and it worked fine for few days.But later the same problem was back and dell support team told me to reinstall windows which I did and same thing kept on repeating and I had to reinstall windows as usual. At times, the BIOS would ask em for system password followed by HDD password followed by admin password which I didnt even set. Made this to work by randomly tapping a key 4 times and then clearing passwords in bios setup.Even tried calling Microsoft and all they did was re-install windows 10. As usual same issues were coming. In the end before sending laptop for repair I started getting BSOD. After I got the laptop back from repair on March 23,2017 where they changed the motherboard and HDD same problems are coming related to password. I tried changing windows to 7 and started getting BSOD, even tried with 8.1 but same result. It even ran diagnostic tests on its own when shutdown(Nothing was connected to the laptop. Not even the power cord).Is there any way in which I can sort this out because the dell repair center has just made things worse for me? I have already lost my labs and assignments in it. I don't want to waste time on this laptop anymore.

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RELEVANCY SCORE 73.2

Hi All, I recently got a Dell Inspiron 7559. It came with a 8GB Skhynix "hmt41gs6bfr8a-pb no aa 1506" RAM stick. I'd like to upgrade it to 16GB. I thought I had bought the same 8GB RAM model from ebay, but I had received an 8 GB Skhynix "hmt41gs6bfr8a-pb na aa 1511". Are they two completely different models because of their different nomenclature? Can I still use it to upgrade my ram? Thank you

A:Dell Inspiron 7559 ram upgrade

There's only one memory socket on this model, so an 8G isn't going to get you an upgrade.  You need a 16G module to upgrade.
These are available, but brace yourself of the price - they're expensive:
<<www.crucial.com/usa/en/inspiron-15-%287559%29/CT7932597>>
(as you can see, going from 8G to 16 causes the price of a module to rise by a factor about five).

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RELEVANCY SCORE 72.4

This laptop is a Best Buy Blue Label, configured for sale exclusively by Best Buy.   The price is right for the included features, but we're very disappointed in HP's QA measures. This unit should never have made it out of the factory. Right out of the box, the display suffers from severe backlight bleeding in both lower corners of the display, so obvious that it's plain for anyone to see. Screen resolution may be 1920 x 1080 Full HD, but Netflix and Amazon HD videos are not as sharp or as bright as the same videos at the same resolution on my 3 year-old 15.4" MacBook Pro Retina Display. Backlit keyboard is either off or on, and on is far too bright, with bright light leaking around the chiclet keys, clearly visable and distracting. We want to like this computer.  We're tempted to simply exchange it for another.  In addition to our MacBook, we have a 13" HP Pavilion dv3510nr bought in 2009 that has been faultless.  But with our new HP Envy demonstrating such an obvious flaw in the display, we wonder what hidden flaws might manifest themselves weeks or months from now if we were to purchase another. This purchase represents a perfect example of why one shouldn't make a purchase of this type from an exclusively online seller. At least, with Best Buy we have a big box store where we can return it.













Solved!

View Solution.

A:Display backlight bleed

Problem solved. I returned the second HP laptop to Best Buy and purchased an open-box fully-warranted all-in-one 21.5-inch  iMac with a glorious 1080P display, wireless keyboard and mouse and not one single issue.  Partitioned the hard drive for WIndows 10.  Sorry, HP.

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RELEVANCY SCORE 72.4

I bought this laptop and after i opened the box i went for a video to see the display features. Then i noticed that there are White Spots\Screen Bleeding at the edges of the screen.I returned the laptop to dealer and he told me this was not a fault or defect and he was not going to change it.They simply do not accept that this is an acceptable condition to replace the laptop.He agrees that this happens to many products and he knew this was the issue in his many products but refused to return it.I need advice... Thanks in advance...  

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RELEVANCY SCORE 72.4

Hello I'm not sure if this is normal or not. In my opinion it looks faulty. Could you please tell me if this is acceptable or not? I bought Lenovo y700 yesterday so i can replace it within 14 days. ?

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RELEVANCY SCORE 72.4

just got my P72 with a UHD screen and it has backlight bleed on the bottom.I attached photos to show.. It's on the right side just off the corner and on the left side that has a hard edge of light bleed and its pretty wide. ( it also changes depending on viewing angle ) Whould like to know what the vets think as this is my first lenovo.After paying what i did, i would expect no bleeding at all. Not really wanting to send it back just to get another one with the same problem or have someone come rip the screen apart to install another one that might have the same problems. what you do guys think?Any help is appreciated! 

A:My P72 UHD Screen Has Backlight Bleed

Yours is far better. Mine had more bleeding than this. Area to watch for is bottom left. Reported to Premier support. Waited three weeks, LCD was back-ordered, two times panels replaced, bleeding issued persisted. Now they are sending me new replacement. No point in calling for this, as my problem got worse. The replaced LCD part had stuck pixels. If the bleeding is affecting you and if you are within the return window return the laptop for refund/replacement. I am past 30 day return window, good thing about Premier Support is they escalated and they are sending me a new replacement unit.

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RELEVANCY SCORE 72.4

Hi, I hope someone can help me. I bought my laptop 1 week ago and I found many backlight bleed so I asked at the shop to change the same laptop but sadly also this one has this problem. My question is: but is it normal to have these lights ??? They told me yes and they didn't want to change the laptop again. waiting for some anwer.

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RELEVANCY SCORE 72.4

Hi,
I just bought XPS 15 9550 FHD and noticed this light bleed on the screen. This is not normal? Right?

Regards,
Kai

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RELEVANCY SCORE 72.4

Hello I just got my new Yoga 920 - really liking it so far. There is a small amount of backlight bleed at the bottom of the screen - it's something I can live with, but considering it's a top of the line machine and cost a lot of money, is any amount of backlight bleed acceptable? I'm not sure if I should consider returning it and getting a new one, and risk getting one that is even worse. Any thoughts would be much appreciated. Many thanks Zack

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RELEVANCY SCORE 72.4

hi guy i am using the dell S2715h monitor and found backlight bleed .is this within the control limits ?The two picture one at 0% brightness another 100% pls help thank

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RELEVANCY SCORE 72.4

Hi, whenever I open my laptop the plastic body around the left hinge pops up, if I pop it back in it just comes out again. Does anyone know how I can fix this or what has happened? Also, to give some context, I have had this laptop for 5 months and the issue has only just started to happen in the last two or three days. I use my laptop most days of the week for games and work. The picture below shows the problem I am having.

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RELEVANCY SCORE 72.4

My dell inspiron 7559 is showing brown smudges at the border of the screen. When i put the laptop in a different angle the smudges slowly start to migrate towards the lowest point of the screen according to gravity. When I say slowly I'm talking about hours. I updated my video drivers to no avail. These brown smudges look like a light brownish shade.

A:Dell inspiron 7559 brown smudges

Whatever the cause, the screen will need to be replaced.

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RELEVANCY SCORE 72.4

So whenever I play media from youtube or facebook, every few seconds or so there will be a slight stutter in sound and the video. The sound is exactly like BSOD. I have tried many of the fixes and the problem still persist. 

A:Dell Inspiron 15 7559 BSOD sounds

WretchedSoul,Below is what a few users have done to resolve the issue. I have deleted programs, run diagnostic programs and done a defrag and clean up. Having searched the web I am not the only one with the problem. It would seem that Dell Support Assist and Dell Support Assist Agent were installed on my laptop without my knowledge on 12.Feb 2015. I have uninstalled both programs and this has resolved these issues.To Delete this programs go into the installed programs in Control Panel and uninstall. Let me know if this helps.

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RELEVANCY SCORE 72.4

Hello, my dell is getting some issues with its speakers, a kind of popping crackling noise, I've just registered two videos. After updating the bios it seems working better and is not as much as before. Should I rma my laptop or it's a driver issue? This is the first day that I have been using it.
before:

after updating bios:

A:Dell Inspiron 7559 speakers popping

user75970 popping crackling noise
Hello. It's a common problem with that model. See the Choppy/Skipping Audio FAQ for the solutions other owners have found. The 7559 section is the 1st section after the links at the top of the FAQ.

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RELEVANCY SCORE 72.4

I have brand new a Dell Inspiron 7559 (Core i5 model) which i received 2 days ago.  The inbuilt speakers work fine. But when I plug in my earphones, the is sound only on the left side and a very faint sound on the right one. When I check the left and right sound in the sound properties, both the test sounds appear on the left side only. The earphones I am using are Klipsch R6. And here are no issues with the earphones since they work perfectly with my phone and other Dell Inspiron laptop.
Any help would be greatly appreciated.

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