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Dell Precision M4500 - Wont boot past BIOS splash screen

Q: Dell Precision M4500 - Wont boot past BIOS splash screen

I have had several Dell Laptops (D630, D830, E6410, E6510, Precision M4500), and with the D630 and E6410 Dell was VERY helpful after the warranty expired (in one case by 5 months).. even replaced a system board or 2 since tons of people were reporting issues similar to mine on the D and E series.

on my Precision M4500, I called Dell 1 day (24 hours) after the warranty expired.

Issue: The system would REFUSE to boot past the dell BIOS splash screen.
It would finally boot after 10 or so power cycle attempts.

Dell refused to "help" me but did give me some advice
now ... 1 month after the warranty expired - the issue is back

System Info:
Dell M4500
16GB DDR3 RAM (Dell Certified) - issue remains when I use the 8gb in my e6410
bluray drive (I also tried to boot using the dvd drive in my e6410, issue remains)
intel 6250 wifi/wimax card
gobi 2000 card
i7 cpu
NVidia FX 880 gpu
bios level a15
os: dual boot via GRUB - Ubuntu 13.10 and windows 7 ultimate (both 64 bit)

when it does finally boot, I get a message about intel management engine booting the factory image or something to that effect

it will NEVER boot past the bios splash screen on battery only (even with a new battery)
once booted, I can unplug and get about 2 1/2 hours of usage from the pc

I can access the bios settings with no issues - even on the "no-boot" power ups

once it does boot, there are no other issues

after reading on the internet I found this to be a COMMON problem
someone posted a fix:
disable intel speedstep

I have since disabled intel speed step, and have not had 1 issue since
BUT - this is a unacceptable "bandaid" and I would like DELL to chime in here and offer a real solution to a common, wide spread problem.

after speedstep is disabled, intel turbo (self overclocking) does NOT work
and performance seems to be lower

I was a certified dell tech in the past, and back this... dell WOULD step up and work with users on issues like this. To be "blown off" 24 hours after the warranty expired is bad for business IMO


bottom line:
I am asking for the "real fix" for this issue, even if it is a BIOS update.
This issue is present in A07, A08, A09, A10.....all the way to A15

Oh Ya.... im on my 6th Intel 6250 WiFi/WiMAX card - this seems to be a well known and common issue as well.

Preferred Solution: Dell Precision M4500 - Wont boot past BIOS splash screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Dell Precision M4500 - Wont boot past BIOS splash screen

I now have 2 M4500 that do the same thing. With Intel SpeedStep enabled, it refuses to boot. Both have SSD drives, 16GB DDR3 RAM, NVIDIA FX880 GPU. one has a i7-940 and the other a i7-920. I hope DELL steps up and fixes this issue in A16 BIOS update.

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I have 2 M4500, and I have a same problem, when I will open the device, I had seen this message:
No Boot Device Found. Press any key to reboot the machine.
How can I solved it??
Please answer me, I'm really need it.

A:Dell Precision M4500 - Wont boot

Hi mahmoud issa,Thanks for posting.Apologies that your system isn't working as expected.  Without knowing more details about your system, we can only guess at a solution.  Here is some information that may be helpful:  http://dell.to/2mORDuu

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When I press the power button the wi-fi light turns on and the HDD spins, then the fan spins for a second then shuts off. Then the 3 blue lights (number lock, caps lock, scroll lock) at the top of the keyboard light up. The two on the right stay solid but the number lock blinks. The screen stays dark the entire time.
There was no trauma the the laptop that I know of, and it worked property last time I used it (last week). 
I have tried removing and re-installing the processor, ram, hdd, dvd drive, battery, and every combination I could think of. Another site said the flashing numberlock indicated a need to reset or replace the processor or the motherboard. 
Any suggestions would be very appreciated. I appologize if I forgot any details, thank you for your time. 

A:Dell m4500 laptop won't boot, no bsod, no bios, no splash

You pretty much covered everything. If you have more than one RAM stick try only one and swap slots. If that doesn't work try the other stick and swap slots.
Have you tried a powercycle. Pull the battery and power adapter. Hold the power button down for 30 seconds. Replace the power adapter but leave out the battery and boot.
Sometimes a bad CMOS battery can make things flaky.

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After installing SP2 it wont boot past the slash before it locks up. It wont let me boot from the floppy or cd ( goes straight to splash screen). I have tried using F8, F10, F12, tab, & del to try and get me into the bios to change the boot order, with negative results. #1 what is causing this or what caused this? #2 HOW DO I FIX IT???

A:XP wont boot past splash screen

tap del key

Shut it off. As soon as you push the power button start tapping the "del" key. with some luck it will get you to the BIOS. What MB/BIOS or what brand computer?

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Hello guy and gals, I've been trying to diagnose this problem with the help of a few friends and we're out of ideas at this point.

The computer in question is a home built PC the worked fine for two years before this problem occurred,I'm told the problem first started when it got a virus but I don't know for sure. The PC has an Asus P5N32-E SLI MB and it's running Vista Home Premium 32-Bit.

When I start the computer it loads to the bios splash screen and normally freezes there, occasionally I'm able to get into the bios before it freezes where I can see that all of the temps are normal and nothing jumps out as unusual, however I only have about 20 seconds to look through it before it freezes. Before this started it would just just keep rebooting when it got to the post screen with occasional distortion of the bios splash screen.

I have tried replacing the hard drive with a known working one, and I have replaced the video card with a known working one; I have also pulled all of the ram out of the computer and tried each stick individually without success. I have pulled the battery several times and cleared the capacitors and so far I have gotten nowhere.

Any ideas are greatly appreciated, thank you in advance for your help.

A:PC Won't Boot Past BIOS Splash Screen

Only suspects left then are Motherboard/CPU and PSU. I guess you can try to check atleast CPU in some other board if possible to start with.

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My computer was originally an emachines, but its pretty much a mutt now.I have changed or upgraded virtually everything in it accept for the mobo and the HDD. This morning, I was changing the case and now it wont boot up. I get stuck on the emachines splash screen and all my fans come on, and the lights on the keyboard flash once, but nothing else happens. I cannot go into the bios, my HDD led does not come on, I can hear the HDD spinning though. if I hold down the tab key while trying to boot, it goes to the boot screen and tries to boot, but gets stuck when it cannot detect the IDE drives. the mobo light does not come on. if i take out the ram sticks, it does make a sound indicating that there is no memory. if i hold down the F11 key while booting, it makes a constant beeping sound. I have tried switching out the PSU, but got the same results. Other than that, I cannot get it to do anything.

is my motherboard fried?

A:PC wont boot past the emachines splash screen


Elaborate on "changing the case". I'm interpreting, I took everything apart and moved moved it to a new box, in which case there's plenty of mistakes you could have made.

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Okey, here it goes....
A long time ago in a galaxy far far away..
My pc decides not to boot past the bios flash screen.


- So i got a new sata hdd not long ago.

- I had Ubuntu and Windows 7 on duel boot. They both worked fine and never gave me any trouble.

- Decided i didn't want duel boot anymore.
I just wanted a fresh install of Windows 7
because im going to be upgrading the mobo, ram, CPU and gfx card.
Basically everything going to be upgraded over the course of the next couple of weeks.

- So i proceeded to format my 500gb sata hdd and install Windows 7.

- After the files copied from the dvd to the hdd my pc rebooted as expected.

- Then the normal boot screen appeared. this is where it hangs.

This is pretty much what i see:

Press del to run setup
Press f8 for BBS POPUP
DDR Frequency...... blah blah
Initializing usb controllers.. done.
Auto-Detecting Pri slave... IDE Hard Disk
Auto-Detecting 3rd slave... CD/DVD ROM
Sec Master: ST3500418AS CC38
Ultra DMA Mode-5 S.M.A.R.T. Capable and Status OK
It just hangs on this.

- I cant boot from dvd or cd
- I cant press del to run setup, it just says entering and does nothing else
- I cant press f8 for bbs popup, it just does the same as pressing del

If i remove the sata hdd i can then press del or f8 and it lets me into the bios.
same with the dvd drive. If the hdd is unplugged then i can boot from the dvd.
what i think the problem might be is my processor. its pentium 4... old... Read more

A:system will not boot past the bios splash screen!! :(

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WIndows 7 premium home version on a lenovo laptop freezing at splash screen. I can boot into safe mode just fine. Whereby I have to run a system restore back to an older date but the issue still comes back up and this seems to be especially true when trying to wake it from sleep mode. beyond the appcrash is there something else i should upload to help diagnose issue?

A:windows7 wont boot past windows splash screen - will boot to safe mod

A hasty fly by...
See if the link is of help.

Windows 7 won't boot after welcome screen. - Microsoft Answers

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Whats going on guys,
I have a Windows XP Professional Edition and i incurred a spyware virus on my PC, so i made a dumb decision by running MSCONFIG and changing my SAFEBOOT option, I did this because previously I couldn't even get into Safe Mode, it would load the files on the screen

and my CPU would reboot, i even tried the other Safe Mode options (command prompt, networking, etc.) I still couldnt accomplish logging into a Safe Mode. But I could still log into Windows Normally.

BUT Now (after changing my SAFEBOOT option in MSCONFIG, thinking i couldnt log into Safe Mode that way), I cannot even log into Windows XP (PERIOD.) Normally or via Safe Mode, Last Known Good Configuration, or any-other way. My CPU loads up and once it reaches the Windows XP Splash Screen it appears to be normally loading, then my screen goes blank and my system reboots, It reboots in an endless loop, i could leave this sucker on for a whole month and it would still be in an infinite boot loop between the start-up of the CPU and the Windows XP Splash Screen..lol

my problem is similar to this guy's


Before I get any suggestions....

Yes, I have a Windows Xp Recovery CD that i created using an .ISO image burning application.
Yes, I tried chkdsk /r
Yes, I changed by boot configuration in the Recovery Console using BOOTCFG. I'm aware the problem was ... Read more

A:XP won't boot past Splash Screen, wont boot in Safe Mode.

First thing I would do is back up your important Data now.


You don't reinstall XP from the recovery console?


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I Got This Computer 27 Days Ago for Christmas Used it is 6 years old and the warranty expired 3 years ago its an old military rig but ever since i got it i have gotten Blue Screen errors Saying Memory_Management And then it does a memory dump and restarts what is wrong and how can i fix this?

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Also the bios is locked & wont allow me to change boot order.
I have tried unplugging charger & battery & restarting.
Self doagnostic in bios does not highlight any issues
Any suggestions?

A:Inspiron 17r one month old wont boot beyond dell splash screen

Hi 68maroj,
May I know the operating system installed on your computer (Windows 7 / Windows 8).Did you upgrade the operating system to Windows 8? Since when you are facing this issue?Did you make any software or hardware changes to the computer?
You can try the following steps and see if it works.
Drain the residual power from the laptop:

Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer
Then remove the adaptor from the computer
Remove the battery from the computer
Press and hold the power button on the computer for 10 seconds
Reconnect the battery and the adaptor
Restart the computer

Alternatively, try to run the diagnostics (if possible):
To run the ‘Dell Diagnostics’

Power off the computer
Restart the computer, press F12 on the Dell logo
Select ‘Diagnostics’ from the boot menu
Please refer to the link if any error code shows up http://dell.to/OUGnqT

Please reply with the findings.

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One of my clients desktops supposedly was working fine and then wouldn't start up past what they described as the bios boot screen. ive try geting them in to the bios but it doesent seem to be responding. Ive told them to unplug it till I can get a chance to look at it.

its a Dell insparon wth windows XP SP2 that I sold last month, and it was working flawlessly when it left!
2 hard drives
P4 2.0GHz
512MB Old Ram
no clue about the power supply but I think its around 250W

Any Ideas would be helpful Id rather not have to spend any money on a computer I sold for $50 yes It was way to cheep but being a dell I just wanted to get it out of my workshop it was a trade in and I just wanted to break even, not with my luck

A:PC wont boot past bios screen

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Ive got this old computer thats been working ok for years. i went out for a hour, and when i come back, its got the windows 2000 version of a bsod. its not the first time ive seen this screen, so i rebooted the computer. but when the motherboard's boot screen came up, i heard a click-whirr-beep sound eminate from the box. it sounds like it comes from the hard drive, im not sure though.
it then shows "f1 to retry boot f2 to setup" or something like that. f1 doesnt work, just reprints the same thing; f2 takes me to the bios.
any help would be appreciated.

oh, system specs: windows 2000 pro (i forget which service pack i last updated it to), p4 1.5ghz, 256 meg ram, geforce4 ti4200 64 meg video card, soundblaster live! value. its an old dell computer.

A:Computer wont go past boot screen/bios

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Hi everyone,
I have a Dell XPS 17 L702x that I was prepping to sell.  The basic specs are:
Intel i7-2760QM
16GB of RAM (4GB x4)
NVIDIA GeForce GT 555M with 1080p 3D screen
500GB 7200 RPM HDD x2
Windows 10 Pro
Like I said, I was prepping to sell the laptop.  The laptop was functioning properly.  I had wiped the HDDs clean and was in the middle of performing a clean install of Windows 10 pro from a USB drive.  I have done this before and never had a problem.  The install started correctly. I selected the drive that I wanted, and the installer wrote the files to the drive.  The laptop then restarted.  The power came back on, the fan started up, and I could hear the optical drive and HDDs spin up.  However, the screen stayed blank/black, and the Dell splash screen never appeared.  The activity light on the USB drive never comes on.  The normal functions keys do nothing.
Here are some troubleshooting things that I have tried:
I removed the RAM and HDDs.  I get the typical 2 beeps from not having any RAM.  Motherboard seem ok.
I have tested the RAM in my work Latitude E6430.  The E6430 will boot with the RAM from the L702x.  The RAM seems ok.
I have tested each stick of RAM one at a time in various slots in the L702x.  Same problem, blank screen, and no beeps.
I have connected the HDDs to the E6430 with a SATA to USB cable.  I can format and read/write from/to the HDDs.  The HDDs seem ok.
... Read more

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My laptop's battery 2 not present. Help me!

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Hi everyone:

I have a Dell Inspiron 1720 with Vista. Days ago I remember downloading something that made my laptop reboot. Upon rebooting, I still can't get past the bios screen. (Actually I do, but only to a black screen with a blinking cursor.) I've pressed F12 to change the boot order to CD Drive. Ive inserted a vista bootable disk in and heard it spinning and working. Seconds later, I get an error along the lines of, "Not a bootable disk, press X to retry". I've tried the test that is available in the F12 setup, but no errors were detected.

Any help would be greatly appreciated.

Thanks, Dala

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Hi All An old machine I know but perfectly usable.However when I boot up it always asks for F1 key to boot past the bios screenIs there any way around this?All the machine has is 2 drives in raid array. Thanks for any assistance John

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Well, I tried to run FC2 but all I end up with is the small splash screen, I click on it and it wont respond. I heard a lot of things about solutions, but most of them were for certain graphics cards. I did a little more searching and found that Intel might be lying about their game playability of their chipsets (Yes, I have a crappy chipset *Intel GMA 3100 G33*) but someone said it could run Far Cry 2, and they linked it from the Intel website. All my drivers are up to date. I am not sure what to do right now...

A:Far Cry 2 Wont Load Past Splash Screen?

Hello Madandfrustrate,
Go to this site and it will give you an idea as to whether you can run this game or not.

Can You Run It

FC2 is very intense on the graphics, so its a coin flip, if Intel say it will run the game, then it should.
If you get it running, you will have to turn everything down so much that it will not be a great gaming experience.
I have seen Videos of FC2 running on your chipset on YouTube, so it should be possible.

Hope this helps, good luck and post your results.

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It will load in safe mode, however this is then extremely slow and sometimes unresponsive...

Tried loading from last good spot, also safe mode & system restore but nothings worked. Clean boot didn't work either.

Anything else I can try?

I have various restore disc but there from the PC manufacturer, doesn't appear to be a windows disc and the ones i tried wouldn't work.

Once safe mode stops having a fit i'm going to try uninstall pretty much everything and see if that helps...

A:Vista - Wont get past splash screen

do a clean boot and check if it works How to perform a clean boot to troubleshoot a problem in Windows Vista or Windows 7

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I accidentally restarted my computer so while it was restarting I turned it off. Now it won't go past the Asus splash screen and I can't enter the bios

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Hello, this morning i went to use my computer and i noticed it was frozen on the windows shutting down screen. I held down the button on my laptop and then tried to restart it. The dell screen comes up and then the windows screen with the rolling blue bar but it just stays at that screen. It doesn't freeze since the bar is still moving, but it won't go past that page. I've tried to load it in safe mode and its gets to the windows is starting up screen and seems to stall there. Last known good configuration also doesn't work. I don't have a windows disk but i have the recovery council installed on my computer. When i try to run that I get"
A problem has been detected and windows has been shut down to prevent damage.....If this is the first time....Check for viruses...
and then list technical information:
*** STOP: 0x00000078 (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)
On the dell slash screen i hit f12 and ran a diagnostic
its came back with
error code 0142
msg: Error code 2000-0142
Msg: hard drive 0- self test unsuccessful. Status:70

Please help if you can.

A:Xp wont load past windows splash screen

Hello, do you have any idea what happened that might have caused this?Try this please. You will need a USB drive.Download GETxPUD.exe to the desktop of your clean computerRun GETxPUD.exeA new folder will appear on the desktop.Open the GETxPUD folder and click on the get&burn.batThe program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.Click on Start and follow the prompts to burn the image to a CD.Remove the USB & CD and insert it in the sick computerBoot the Sick computer with the CD you just burnedThe computer must be set to boot from the CDGently tap F12 and choose to boot from the CDFollow the promptsA Welcome to xPUD screen will appearPress FileExpand mntsda1,2...usually corresponds to your HDDsdb1 is likely your USBClick on the folder that represents your USB drive (sdb1 ?)Press Tool at the topChoose Open TerminalType the following and press enter:

dd if=/dev/sda of=mbr.bin bs=512 count=1

Press EnterAfter it has finished a file will be located on your USB drive named mbr.binRemove the USB drive and insert it back in your working computer and navigate to mbr.bin, zip it up and attach it to your next reply.This will allow me to have a look at the MasterBootRecord of your drive and see if it is infected.

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Will not go to set-up or boot with boot disk.

Stops at Dell screen and goes no further.

I have reset memory, unplugged all perphials, tried everything I can think of.

Any suggestions? Is this a Hardware problem?

A:Dell OptiPlex GX1 will not go past splash screen

Does it freeze, reboot?
Can you get into the BIOS?

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My old computer went out on me after about 4 years so i decided to build my own. I bought all the parts I needed for the computer, and put it all together, turned it on, and all I get is the MSI splash screen/logo. When I press DEL it gives me the option to go to the BIOS but when I save and reboot it doesnt let me do anything.

the current setup i have is:
Rosewill Challenger ATX Midtower Case
MSI NF750-G55 Motherboard
AMD Phenom II x4 955 Black Edition
4GB OCZ DDR3 Memory
500GB Hitachi SATA HDD
500GB Western Digital IDE HDD
Sony Optiarc SATA DVDRW (need power adaptor, buying tomorrow)
450w eMicro PSU
I'm trying to install Windows 7 but I can't get far enough to even get the installation going, I don't have the sata adaptor for the dvd drive yet so I was just trying the IDE dvd drive to install it but still didnt work for Win7 or LInux.

Any ideas on what I could of done wrong? I tried to change the "Hold on all errors" to "Hold on no errors" but that didnt do anything either.. =/

A:Just built a computer... now cant get past the BIOS/splash screen

You are using two different type of hard disk all together. Did you configure your hard disk in the master slave mode?

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Hello, I have a Dell Precision M4500 laptop which stopped recognizing the battery a couple months back. I have had the laptop for one year now with absolutely no problems up until this happened. I am pretty sure the battery is still good, it's not that old, but since the computer wont even recognize it is in, there's no way to check if it can charge. I am running Windows 7 64 bit. Any help with this would be greatly appreciated, maybe there is a fix before I have to shell out the money for a new battery.

A:Dell Precision M4500 stopped recognizing battery

Laptop batteries go bad any time, and they are considered to be "consumable" like paper is to a printer. Replace the battery and you should be okay

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I just got a new M4500 with a Samsung PM800 64GB SSD and a Toshiba 7200RPM storage drive. Both of these drives are set to non-RAID. I noticed when I went into the BIOS that it was set to RAID On instead of AHCI, even though there is no RAID setup between the two drives.

I ran the CrystalDiskUtility and the most it eeks out is at 94%. The built in Performance Utility in Windows 7 currently measures at 6.7

I was told an SSD should equal out to close to 100% and at least 7.0 as benchmarks if I want to utilize all the performance it offers. Is this the best that it can do?

Any info would be most appreciated. Thanks.

A:Dell Mobile Precision M4500 setup questions

RAID On is the default SATA controller setting in some BIOS, even with one HD,.

Try AHCI first for install.

SSD Alignment
SSD Tweaks and Optimizations in Windows 7

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I have a dell laptop running win 7 that will not load past the dell splash screen,all i get is a non responsive command prompt. This problem happened right after a windows update, I cannot even get into safe mode,i am able to get into basic command setup f2, and f12, i was able to run a hardware check and after 3 hrs it came back clean. What can i do to remedy the problem

A:dell inspron won't load past splash screen

Do you have a Windows disc?
You should have a Recovery Partition on your Dell Laptop. You can reset the computer back to Factory Defaults. https://techwalla.com/content/restor...ctory-settings

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I put my Inspiron 530 desktop on hibernate last night, woke up this morning, turned it on, and it no longer will load past the initial blue Dell logo splash screen with the F2 and F12 options. I'm running Windows XP.

If I leave it alone long enough, it would load the "Diskette drive 0 seek failure" error. I don't have a floppy disk drive, so I changed the order of devices in Boot Device Configuration. I noticed in BIOS that under the Standard CMOS Features, there's only one SATA drive listed. Looks like this:

SATA -0 None (Auto detect doesn't work)
SATA-1 DVD/CD drive
SATA-2 Unavailable
SATA-3 Unavailable
SATA-4 None (Auto detect doesn't work)
SATA-5 None (Auto detect doesn't work)

I'm assuming while my computer was functioning correctly that my C:/ drive was previously listed here, but it's gone now for reasons unknown.

Eventually I got desperate and attempted to do a Recovery Console with the Windows XP install CD, but I got this error: "Setup did not find any hard disk drives in your computer."

Obviously my computer is no longer acknowledging my hard drive where Windows XP is installed. I don't know the details of the HDD, since the F2 and F12 functions are all I can execute right now. Can't do a boot in Safe Mode either.

I've had the computer for nearly a year and have never experienced a problem like this with it. I didn't mess with the hard drive physically, didn't knock it out of ... Read more

A:Computer won't load past Dell splash screen

Does the F12 key allow you to run diagnostics on the system now?


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I have a dell laptop running win 7 that will not load past the dell splash screen,all i get is a non responsive command prompt. This problem happened right after a windows update, I cannot even get into safe mode,i am able to get into basic command setup f2, and f12, i was able to run a hardware check and after 3 hrs it came back clean. What can i do to remedy the problem

A:dell inspiron won't load past splash screen

Do you have a Windows disc?
You should have a Recovery Partition on your Dell Laptop. You can reset the computer back to Factory Defaults. https://techwalla.com/content/restor...ctory-settings

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ok this one has me scratching my head

yesterday morning I was able to bootup my computer fine, got past splash screen, was able to login, startsup.
mozilla newest version has been crashing on me recently, but it seems to happen to a few of my friends too.

anyways i turned it off, because for whatever reason my computer no longer sleeps (makes me be a bit more aware of when and how i use my computer), and walked away for about 3 hours.

i come back, turn on, goes to xp home splash screen, and then black screen, no cursor.
i restart: turns on, goes to splash screen, i get a cursor this time, but still just black screen.

so i restart; turns on, f8 into safemode, thinking darn virus or something. safemode loads up, but the resolution is high.
normally when i load into safemode its at 600x800, blue desktop, and i can't resize it, but the windows for all my virus scanners look like they would in normal mode, just taking up the whole screen...

this time i have more than enough space, the screen has a black desktop, has SafeMode in four corners, and system detail printed at top
my antivirals (AVG, spybot S&D, malewarebytes..) programs run on the bare minimum, (no fancy interface) only black screen and blocky white letters. no problems found (well actually i don't even get a log, it just kind of finishes and closes) i can't resize the resolution.

i tried the msconfig turnoff startups reboot into normal, still nothing
i tried the msconfig turnfoff services (hid mic... Read more

A:no boot past splash screen

FWIW: Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503 Louis

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i have a dell inspiron 1000 and it will not boot past the splash screen. when i try to hit f2 or f12 it says entering setup or boot menu but will not go further. can anyone help

A:will not boot past splash screen

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I recently rebooted my pc and now it hangs at the XP splash screen with the blue bar starting and stopping every few seconds. There was no indication of a virus, trojan, etc and all the hardware seems to be OK. It even hangs when attempting to go into safe mode though I only had the option a few times and cant get back to choosing how to boot up. I hit F8 but only get what drive to use to boot. I went into the recovery console and tried with out any success the following:

chckdsk-found errors but no change
boot cfg
Seagate HD tools, everything passed

I also tried a XP repair which went through fine but still I get to the splash screen and nothing. I even let it sit there for 2 1/2 hours. Could it be a hardware issue? I will try removing memory and see if that could be the hang up. Of course my last resort is to reinstall as I want to get some files off the drive. Is it possible to install XP on a partition or another drive and have access to my files so I can back them up? Thanks in advance.

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My rig was running fine until I go to plug in my phone into one of the frontside USB ports to charge. The computer instantly turned off, and since then it will not boot past the black XP splash screen with the moving bar at the bottom. I was able to successfully boot into safe mode after pressing F5 before the splash screen comes up, so I was able to pull off some crucial files.

Any suggestions on how to get this fixed or what is causing this? FYI, this is a custom built rig with a core2duo, 4gb ram, Gigabyte mobo. It's about 3 years old and I've never had problems until now. I've done some hardware unplugging/troubleshooting, so I'm more inclined to think this is a software issue.

I've also tried this, from another forums thread several years ago, but it did not work for me:

Run the Recovery Console and press R. When at the command prompt type:
chkdsk /r
This will check and fix any errors. Reboot after its done. It problem still exists, run Recovery Console again and this time type:
If it says you have a non-standard or bad master boot record then select yes and run it.

and also this:
First off, boot your computer from your Windows XP restore cd/OS cd, when the menu comes up hit the R key to get to the recovery prompt.
The prompt should start off at C:\Windows. Type cd system32. The prompt should now read C:\Windows\system32
Type: copy userinit.exe wsaupdater.exe

I do have the XP cdrom but I want to try any other options before ... Read more

A:XP won't boot past splash screen

When you attemped the repair with the XP CD did you try to fix the boot sector? FIXBOOT

Sometimes the first part of the boot sector gets corrupted and repairing it can get you back running. The only thing you won't know is if there was other damage inflicted somewhere else. Don't forget to backup your data regularily -- if you value it anyway.

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I am working on a Dell Optiplex GX270 that will not boot past the splash screen in normal mode, nor will it go into safe mode. I'm not getting any errors, just a very faint splash screen.

So far I've tried (with no success):
1) changing power supplies
2) put in a new video card
3) put in a different hard drive with a fresh Windows XP install
4) different memory

What am I missing?



A:Windows XP won't boot past splash screen

so the new drive with a new copy of XP wont boot?

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Computer is
Lenovo All In One Flex20 Multi-touch (purchased 2014)
Orig OS was Win 8.1 64 bit
installed free Win10 in 2015 when offered by MS (so no copy of lic #)
Processor 4th Gen Intel Core i5-420GB
8 GB PC3-12800 SDRAM
500 GB 5400 RPM SSHD

Problem: Initally after an update several months ago the mouse pointer started
behaving randomly. It constantly dropped to the bottom right corner opening the
various items there. It became impossible to use. I searched on web at both Lenovo and Microsoft for solution but found nothing usable. I used Tweaking.com to run some scans and fixes in Safe Mode and then as Computer is in a place I visit on a regular basis I had to leave for a month unfixed. When booted upon return problem returned.

Yesterday I ran system in safe mode again and mouse pointer behaved. Then I added networking and ran some diagnostics and it still behaved. I rebooted to regular start-up and problem immediately manifested. So today I went into Admin Tools>System Config and chose Diagnostic Startup. Upon reboot the system will not load anything after the lenovo splash. It simply has long circle of attempt and after 30 min nothing. So cannot run SysInfo - sorry. There is no way to get in to change the option to a reg or Safe mode boot that I know of.

I am happy to do a complete restore. All important data on system has been backed up. The original system comes with an F2 OneKeyRecovery and I can get that to load. (I experimented to see) However if I do that I ... Read more

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yesterday out of the blue my computer gets stuck on the splash screen, i turn on my computer and when i see its stuck in the splash screen i try to go into POST and see what was up, but i cant get out of the splash screen, and i cant go into safe mode or anything, i cant even go into BIOS. However, if i spam the hell out of the tab key when starting up my computer, it takes me into POST, if i wait untill the splash screen is on i never get into POST, but when i do it only gets to the point where it says, memory OK. the only thing i have considered so far was that maybe its related to my power source, as i just installed a new 7600 gt card and I still have a 350 watt power supply, probably not smart but it seemed to work. I havent tried anything hardware-wise yet and im looking for suggestions.

A:My computer cannot boot past the splash screen please help!

You have a hardware failure. It could be the "new" power supply, bad memory or a failing hard drive. If your motherboard has on-board video, remove the 7600GT and see if the system boots

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Good afternoon. My apologies if this thread is in the incorrect forum.

Here's the issue. I started up my desktop just fine today. No problems at all. I get online and go to a website, I forget which one. One I haven't been to before, for sure. As soon as I access the site, Kapersky starts flipping out about some rootkit virus. I start the virus scan and it notifies me that I need to reboot my computer, so naturally, I do so.

Upon restarting my computer, It goes to the screen asking for safemode and what not. I start it normally, and it goes to the XP splash screen. It loads for a few seconds, then restarts. Finding this rather frustrating, I restart it and choose safe mode with the same results.

I assume this is a boot sector error, so in order to try to reinstall the operating system, I insert the XP boot disk that I have. My computer allows me to attempt to boot from CD, but nothing happens, and it continues to the safe mode screen. I press F8 and choose disable automatic restart on system fail, and it comes up with a BSOD after the XP splash screen. It tells me I need to run CHKDSK /F to check for hard drive corruption and to restart. Since I cannot get to the command prompt, I am unable to comply. The error at the bottom of the screen is as follows.

Technical Information:

*** STOP: 0x00000024 (0x001902FE, 0xBA4EB380, 0xBA4AEB07C, 0x8AD54805)

I can't think of what else to do at this point. I have a basic understanding of computers but ... Read more

A:Computer does not boot past XP splash screen

Latest development...

I restarted and tried Debug mode and it started right up. Only issue so far is Daemon tools wouldn't start because of the Debug kernal or something like that. Is there anything I should do to prevent this problem from occuring in the future?

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My Dell computer is frozen and won't go past the splash screen. Pushing the function buttons for setup or the boot menu doesn't work so I can't change any settings or configurations. The computer also will not read the CD Rom drive so I can re-install the OS. Does anyone have any suggestions on how to fix this? Thanks.

A:Vista doesn't boot past splash screen and can't access boot or set menus

Welcome, this definitely looks as if you have a hardware issue. Try this. See if by any chance you can do this : HD Diagnostic and this : Memory Diagnostics
Both of these are a bootable diagnostic check. Post back results please .

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Hey everyone,

First I just want to say I am pretty knowledgable with computers for the most part. The problem is with my mothers HP computer. She has a A1000 HP Pavilion which is about 5 years old. I came to her house to help fix her computer and for some reason will not boot past the windows xp splash screen. Whenever it goes to that screen it will restart, and not go any further. Anyways, I have been doing a little bit of searching on google and found out that it may be the harddrive failing.

Just to double check, I used an Windows XP recovery disk and reformatted the computer, but once it starts up again it does the exact same thing.

I took apart the computer and removed the CMOS battery for 10 seconds and put it back in and also removed the harddrive. The question I have is, if the harddrive is "failing" would the computer be able to recognize the drive when I reformat?, because it did. I found the exact model harddrive on Amazon, but I am unsure if this is even the problem, and I don't want to buy it if it's not.

Any other suggestions on things to try? Or is there a way to find out what is causing this?

Also, the screen that pops up when It restarts is that it says something about recently installed hardware that is corrupted, which I know my mother did not install anything. I also unplugged every usb drive, so I don't think this is the problem. I then get a blue screen every once in awhile saying to restart and says somethi... Read more

A:Computer won't boot past splash screen..(HD failing??)

You don't have a spare hard drive or one you can borrow from a friend for testing? I suspect that the motherboard has gone bad... Take a close look at the capacitors around the CPU for bulging or leaking caps. Like in this video:


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Hi guys, I'm dealing with a problem which is currently (but I sincerely hope, not permanently) rendering my G700 useless.When I attempt to boot my PC it freezes at the Lenovo splash screen. I've waited ample amount of time but nothing appears to happen. One time I waited and managed to get into a Windows troubleshooting menu where I attempted to wipe the PC and start fresh, but this also froze at the lenovo screen soon after. Pressing the Novo button gives me 4 options but it appears to freeze, not allowing me to scroll through the options, or press enter. If I remove the harddrive it tells me to insert media and press OK, but once again, it appears to freeze as pressing enter doesn't do anything. I've tried booting from a USB stick but can't seem to get into any setting which would allow me to do this.I Removed DVD drive as I read on this forum that it was an issue with different Lenovo laptops, and since I don't use it anyway, decided to give it a go, but unfortunately nothing changed :-( If any kind soul could advise me with what I could possibly do, it be would be greatly appreciated as I'm dreading the thought of having to purchase a new laptop. Thanks :-)

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PC was put to bed last night as per usual - no problems. In the morning, it was still powered up, supposedly in sleep mode, but would not wake. Pressed the rest button to reboot, but as soon as the windows 7 splash screen starts I get BSOD crash, and can't get any further past that. After several failures the system detected that I was having trouble loading windows and so gave me the opportunity to run system repair. I did this, but it came up with the message that it could not repair the system, and that a patch file was stopping windows from loading. I then tried to go back to a restore point - there were 5 available to me. 3 failed within 10 seconds of attempting with the error that it failed. Helpful. 1 failed after a longer wait with a message saying restore files were corrupt and pointed to a Trend Micro folder (which is my antivirus). The last restore point got to the point where it said it was finished, but then reported it had failed because of missing restore files.

I haven't tried booting up in safe mode, but if that gets me into windows, what next?

Do I guess that trend pushed through a patch overnight that screwed things up, so therefore proceed to uninstall it and see what happens?

Any other suggestions?

Sorry I can't post any of the files you ask for in a BSOD incident but I can't get into the PC.

Thanks for reading this.

A:BSOD on boot up - can't get past Windows splash screen

If you can boot to safe mode than the core system is ok.

In safe mode you can do a system file check.
sfc /scannow
this operation will check and try to repair system files if there are any errors.

If there are errors which sfc cannot fix inplace reinstallation can be considered as next step:

read tutorial to see what will be reset to default state.

If you have important user data on disk boot from CD/DVD/USB and save all your user files before attempting any further repairs !

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I'm running Win XP Media Center Edition SP1 2002 now (I reformatted, used to have SP2 installed.) and only recently have I been experiencing this mysterious issue that frustrates me to no end. A little tidbit of information before I go on, somebody installed Windows Virtual Machine (with a windows 98 download from some forum) maybe a week ago. That's when the start-up problems began, so I'm led to believe that this could be the culprit. I have no idea.
Anyway, when it first refused to fully boot, it couldn't get to the Win XP splash screen. I had somebody look at it. He went to the Setup menu and restored it to the optimized defaults. Either that temporarily cured it, or we were lucky. It started up normally and I didn't turn off the computer for maybe two days. After I finally DID shut it down, the problem persisted, however this time it WOULD get to the splash screen, but nothing else. Returning it to the optimized defaults would do nothing. Since the computer was old, slow and flooded with programs I myself didn't install, I thought it was a good time to just reformat the whole darn thing and start fresh. Thirty minutes later, I try to boot up, guess what, the same thing happens. Nothing past the splash screen. It's not like I can restore it to a past setting that worked since the OS is wiped clean. I've read about "faulty hardware" confusing the system, but nothing plugged in that I know of is faulty. Mouse, monitor, keyboard, po... Read more

A:Won't boot past splash screen, in safe mode now

Something unclear here.
You formatted and you start installing Windows.
You go through all installation steps and it won't pass splash screen on very first run?

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OK, it all started when i ran ad-aware se. it found some adware. i looked over them and nothing looked essential to the computer running, so i deleted them. so i reboot. after i reboot, i get a system network error right after i select the name i wanted to get on xp with. i cant remember exactly what it said but it gave me 1 minute before it would auto-shutdown my computer. i couldnt stop it, so i had to wait. then when my computer came back on, i couldnt get on the internet. i tried everythign, but it wouldnt connect. so then i thought that i had just deleted some important files when i ran ad-aware.

so then i decided to pop in my windows xp pro disc and do a repair. well the repair goes fine. then it reboots after it finishes repairing. well the first thing i see after i see my intel motherboard splashscreen, is an error screen (not blue, its black) that says there was an error and if i wanted to start in safe mode, safe mode network (i think), safe mode...something else, start back at the most recent configuration where my computer worked, or start windows normally. well i tried all of them and none of them helped me. with each i got the same error:

my computer would come to that black screen i just describe above, then no matter what i picked it would go to the windows xp slashscreen (you know, when it shows the bar loading). it would just hang there for about 2 seconds and then jump right to a blue screen. the blue screen stays on for about half a second, and then... Read more

A:Computer won't boot past the Windows XP splash screen

Boot up www.knoppix.net and back up your files. Reformat and install XP. I'd suspect a virus based on 'auto-shutdown'.

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I have an ACER extensa 5630Z. It's been running all day, and I looked over and it had restarted and got stuck at a blank screen with a blink cursur, Every reboot will show the Acer splash screen, then straight to the blank screen with the blinking cursor. Any ideas what I can do to fix this? I've hit F2 and can get into the bios, but other than that I don't know what to do... Please help... Let me know if you need more information...
Thanks in advance for any help you can provide!

A:Windows 7 won't boot past Acer splash screen

Does the drive show in BIOS?

I would run diagnostics on the hard drive


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I had my laptop stacked away in my closet for about a month after I moved.  I finally took it out, but when I pressed the power button, the laptop started, got to the hp splash screen, stayed on it for a while (5 seconds) and then the display went blank and ended up with a cursor appearing at the top left of the lcd.  Thought it was the hard drive, that the OS has gotten corrupt, so I took out the hard drive and swapped it with a good booting hard drive from another hp laptop.  But still the same thing happened.  after starting I get the splash screen for five seconds and then the display ends up with a blinking cursor at the top left.  By the way, when I tried the original hard drive of the non bootable laptop in my other hp, it booted up without problem.  So it wasnt the hard drive. 
Next I took the hard drive out of the non booting laptop. and started the laptop without a hard drive.  Same thing happened, splashed screen followed by blinking cursor.  So the laptop never got around to reading the hard drive, and it was apparent the problem was with the hardware.
Is this something that can be fixed and in any case what could be causing this behavior

A:hp pavilion dv6110us does not get past splash screen/boot up

Well...you cannot take a hard drive from another computer reflecting different drivers, settings, components, and (possibly) license...and insert it into another system and expect it to boot.  Unless the systems are identical, that should always present problems.
And...if the laptop is set to boot from the hard drive, but there is no hard drive...you should never even get to a splash screen (unless you are referring to a non-Windows screen.
It's unlikely that the O/S was damaged by inactivity...no acivity, no chance of file damage.
The blinking cursor, black screen typically indicates a problem with boot files.
I would properly attach the correct hard drive...and then run the HP Hard Drive Diagnostic, following HP instructions.

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Hello.As the title says, my Ideapad Y500 is starting to have some issues. A week ago it refused to shut down. Screen would turn off but not the laptop, which would remain kind of dormant. Following some advice online I uninstalled Express Cache form the Control Panel. Now the system turns off, but I have a new problem, this time booting up.Whenever I boot up the laptop it goes to the Lenovo splash screen, then black, then resets to the splash screen and stays there forever. If I shut it down manually and then boot it up again, it goes to Windows as it should, but the whole process takes from 2 to 10 minutes. If I try to restart the system, same thing happens.  If I keep doing this I fear one day it will just die on me.Added to this, I've been getting intermitent failures of the Intel RST software, which sometimes just won't work at all. Other times it's fine. I read somewhere I should update the drivers but I don't know where to find them or if hey may harm my pc even more.I'm running Windows 8.1 (64 bits). So far, besides uninstallid Express Cache, I have run chkdsk on both disks on my system and they appear to be fine (or at least nothing comes up when running the scan). Beyond this, I have no clue how to proceed. I'm not a especially tech savvy person, so any help you guys might give me will be greatly appreciated it. Also, if you can explain it as clear and simply as possible, it would be that much better. Thanks a lot!

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