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my lenovo ideapad z500 will not do windows updates. Why?

Q: my lenovo ideapad z500 will not do windows updates. Why?

My ideapad will not update and now has approx. 164 to do. it looks like it is installing but then on the restart it reverts back to previous settings.

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RELEVANCY SCORE 200
Preferred Solution: my lenovo ideapad z500 will not do windows updates. Why?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 86.8

I am trying to repair my laptop with a windows 10 boot disk but it is coming up with an error message. Do I have to use a Windows 8 one even though I updates to Windows 10?

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RELEVANCY SCORE 86.8

I am trying to repair my laptop with a windows 10 boot disk but it is coming up with an error message. Do I have to use a Windows 8 one even though I updates to Windows 10?

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RELEVANCY SCORE 85.2

Hi everyone! I own the Lenovo IdeaPad Z500 laptop for 2-3 years and I have several troubles with WiFi since the time I have upgraded to Windows 10 months ago, but it has became quite urgent since the new year. After re/starting laptop or start from the sleep mode, I got disconnected. First half hour I have to deal with highly volatile and unstable connection trying to switch some settings with devmgmt.msc Well, what happens:WiFi turning on/off randomly, the same with WiFi driver (WiFi icon is replaced with PC plugin with red cross)The WiFi turning on/off button randomly disables or dissapears at allIf WiFi is turned on, no networks are foundIf I finally connect to a network, the connection becomes limited or disables in a momentThe WiFi panel has unpredictable behaviour, such as changing height to 100px approximately and I have to scroll, or starts connecting to a network even it's not checked to connect automaticallyWhenever the connection is lost or limited, the Google Chrome freezes and stops responding (its default behaviour?)What I have tried?As I have mentioned above, the playing with devmgmt.msc gives me usually a solution in lots of minutes, I have found on this website the advices about switching the 802.11n Channel from 20MHz to Automatically and vice versa. Sometimes works temporarily, sometimes for the rest of the day (or until I shut the laptop down, the following day my struggles go on..)Turning the WiFi off and on, but I am afraid ... Read more

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RELEVANCY SCORE 85.2

Hi everyone! I own the Lenovo IdeaPad Z500 laptop for 2-3 years and I have several troubles with WiFi since the time I have upgraded to Windows 10 months ago, but it has became quite urgent since the new year. After re/starting laptop or start from the sleep mode, I got disconnected. First half hour I have to deal with highly volatile and unstable connection trying to switch some settings with devmgmt.msc Well, what happens:WiFi turning on/off randomly, the same with WiFi driver (WiFi icon is replaced with PC plugin with red cross)The WiFi turning on/off button randomly disables or dissapears at allIf WiFi is turned on, no networks are foundIf I finally connect to a network, the connection becomes limited or disables in a momentThe WiFi panel has unpredictable behaviour, such as changing height to 100px approximately and I have to scroll, or starts connecting to a network even it's not checked to connect automaticallyWhenever the connection is lost or limited, the Google Chrome freezes and stops responding (its default behaviour?)What I have tried?As I have mentioned above, the playing with devmgmt.msc gives me usually a solution in lots of minutes, I have found on this website the advices about switching the 802.11n Channel from 20MHz to Automatically and vice versa. Sometimes works temporarily, sometimes for the rest of the day (or until I shut the laptop down, the following day my struggles go on..)Turning the WiFi off and on, but I am afraid ... Read more

A:Lenovo IdeaPad Z500, Windows 10 Wifi driver and connection problems

Hi Nichar,Please download  the driver of the wifi and bluetooth  card from Intel.com.  Then download the windows update troubleshooter here. Use the the troubleshooter to hide any update for the wifi and bluetooth card. Hope this helps.Cheers,





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RELEVANCY SCORE 80.8

Brightness problem with Z500. I have run all Lenovo system checks, updated Intel and Gforce drivers, appears to be all ok. But the screen on the laptop has gone dim.Isouspect that this could be a power saving issue, any ideas please?










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A:Lenovo Z500 ideapad

Brightness problem solved, due to information below.

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RELEVANCY SCORE 80.8

Hi AllThis is my 1st post so please bare with me (excuse grammar using a non english keyboard)I upraded from WIN 8 to 8.1 and then WIN 10. A windows update caused brightness problem on my laptop that I cannot correct. I have tried to contact Lenovo direct but I cant get past the laptop seriel nbr input which I take straight from the back of the laptop but it is not recognized I need a new copy of WIN 8 and wanted to know if Lenovo would provide that I have pulled my product key from the computer and I just need WIN 8.Any info geatly appreciatedJohn

A:Lenovo Z500 ideapad

Product key is stored in BIOS, so there is no need to use any app to read it.Download a tool to create bootable media from Microsoft website and install Windows 8.1 using it:https://www.microsoft.com/en-us/software-download/windows8 Moreover at first, you may try to restore your Windows 10 to factory state (do a backup of all important data first). Go to Settings -> Recovery -> Reset this PC and select Remove everything. 

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RELEVANCY SCORE 79.6

I've recently been trying to boot from a CD/DVD to install windows 8.1, but when i hit the novo button and go to the boot menu i only see the hard drive and a windows manger thing but i dont see the booting from CD/DVD option. Thanks in advanced.













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A:Booting from CD/DVD on Lenovo IdeaPad Z500

almoullim wrote:I've recently been trying to boot from a CD/DVD to install windows 8.1, but when i hit the novo button and go to the boot menu i only see the hard drive and a windows manger thing but i dont see the booting from CD/DVD option. Thanks in advanced.Go to bios and set Boot Mode = Legacy support. Then Save and Exit. See picture below.

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RELEVANCY SCORE 79.6

Hi,I own a Lenovo Ideapad Z500 laptop, which is out of warranty...And, its mothrboard is damaged adn not working...I've tried to get assistance from lenovo service center located in HYDERABAD, they are not helping me..I asked them to place an order for motherbard for this specific model.No reply from them... tried 2 more times but, there is no response from them..
These are my device details ..
 
Lenovo Ideapad Z500 (59-380463) 
Processor: 3rd gen Intel core i5 - 3230M (2.6 GHz)RAM: 6GB DDR3GPU: Nvidia GeForce GT 740M - 2GBHDD: 1 TBDisplay: 15.6" screen (1366 x 768)DVD RW DriveOS: Windows 8 64-bit
Serial No: ************
 
Can anyone help me to get the motherboard model number ?If u can point me to the link to buy the product(Motherboard), that would be really helpful....
Thank you..
 
 
Mod's Edit: Serial number removed for owner's protection













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A:Need Lenovo Ideapad Z500 Motherboard

Try Ebay.

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RELEVANCY SCORE 78.8

Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

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RELEVANCY SCORE 78.8

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).

A:screen display for LENOVO IdeaPad Z500

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).

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RELEVANCY SCORE 78.8

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).  What is the size and the position of the connector that I should choose? Is a connector Bottom right 40 pins 2,5cm the good choice?

A:screen display for LENOVO IdeaPad Z500

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).  What is the size and the position of the connector that I should choose? Is a connector Bottom right 40 pins 2,5cm the good choice?

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RELEVANCY SCORE 78.8

Hello all, I have a Lenovo Ideapad Z500 taking long time to boot (almost 30 min) The computer is stuck with black screen during 30 min, before the lenovo logo appears and then it boots fine. Before logo, just a black screen and power looks good. The problem, the fans don't work and the computer gets very warm. Sometimes, because the high-temperatures, it automatically switches down, because temperatures, before seeing the lenovo logo. With lenovo diagnosis software I have checked all the hardware, and the tools says all hardware is ok. My os is Windows 10. Could you please, somebody help me to solve this problem? I'm afraid the heat of the start could harm my computer. Why this boot is taking so long before logo? Thank you in advance, ip

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RELEVANCY SCORE 78.8

HelloI recently upgraded my windows from version 8.1 to 10And I think it's not bad, but a bit later than 8.1 booting, it's getting much faster in Windows before.But now it's a little slowIt's not a problem in running programs, but I feel this laptop is not built for Windows 10. Will there be a problem?I feel a little pressure on the laptop hardware.Is it better to go back to the previous version?It's also important to add that all drivers are safe and fully installed without problems (even the brightness problem does not exist for me)

A:Lenovo Ideapad Z500 Win10 Performance

It's hard to tell, without knowing your laptop's specs. Could you share you CPU model, how much RAM do you have and what SSD/HDD model you use?

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RELEVANCY SCORE 78.8

Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

A:Lenovo Ideapad Z500 Touch - very slow and about Wi...

rushyendar wrote:Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.   What operating system is it currently using? How long have you had the laptop? Do you have an antivirus software installed? Is it HDD or SSD?

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RELEVANCY SCORE 78.8

I recently tried to turn on my z500 after dropping it on the charging port whilst it was charging. However, after trying to turn it on it wouldnt start. I have tried the hard reset of pressing the button every 1 second 10 times and then holding the power button for 30 seconds.I have also replaced the charging cable inside the laptop and also used a spare charger.  Disconnecting the battery does not resolve the issue eitherWhen plugging in the charger, the battery light does not light up as well.Is there any solution to this? Thanks!

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RELEVANCY SCORE 78.8

Hello  I'm new here so if i'm not posting this in the right place please correct me  Anyway , im here because i recently bought a new lenovo ideapad notebook Z500 , and just out of curiosity i want to know if the charger i got with it is the original one made for this computer , i mean is there a place where i can check with the serial number , id ... of both laptop and charger  Thanks for your time

A:Lenovo ideapad z500 charger authenticity

Hi Griwwi,
 
Welcome to Lenovo Community!
 
I understand your concern, but these are internal information and not available online for confirmation. Hence, I would suggest you to contact our Technical Support for further Assistance to get the regarding the concern.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Do post us back for further queries.
 
Best Regards
Shiva Kumar



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RELEVANCY SCORE 78

Helloto the point: i want to underclock the speed of memory from 1333 to 800. But to do that, i need to go into BIOS Advanced option (chipset) and here is the problem. There is no advanced option in my BIOS version 3.7 in my Z500 ideapad. Is there any chance of getting there ? Or this option is locked ? 

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RELEVANCY SCORE 78

Hi to all,i installed a new HD ssd samsung evo 256 gb, all works goo and now i have a perfect pc but ther is a unpleasant problem. Num lock and Shift key leds word fine, but if i press "Fn+spacebar" the light of keyboard don't work. the light does not come on. how to fix this trouble?

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RELEVANCY SCORE 78

Hi all thanks for taking the time to read my post I own a basic lenovo ideapad z500, the 4gb ram version with i5 Processor.I was interested in upgrading the RAM in the laptop, using CRUCIAL Memories diagnostic tool, I wanted to order another 4gb of RAM to help speed the laptop up. What screwdriver do I need to open up the laptop? What is its name or is it a generic one for all of the screws to get to the RAM BAYS? I am unsure as to what one i need. Thanks so much.

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RELEVANCY SCORE 78

Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

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RELEVANCY SCORE 78

Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

A:Lenovo ideapad Z500 Touch backlit problem

Hi utkutrk , 
 
Welcome to the Community Forums.
 
You can try testing individual key specially FN and spacebar if it is working.
 
Turn off the machine and disconnect the ac charger and battery if you have the tools.
Press down the power button for 12 seconds to drain flea power.
Place back the battery and connect the ac charger.
Restart to check if backit keyboard works ( test further with FN + spacebar pressing 2-4 times).
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 76.4

Hi Guys,

I am a member of the sevenforums and currently have a win8 laptop so thought I'd sign up here (seems to be the same people behind both forums).

I'm having a little trouble and would really appreciate some feedback.

My Lenovo ideapad z500 had 2 keys (K and I) that stopped working (they worked on the touchscreen) and then after that the delete, 8, and arrow keys topped working. Not sure why.

Before I get the keyboard replaced I'm wondering if it could be something else? There's no water damage and I haven't dropped it so I'm confused. I was told it has to be water damage but maybe 1 drop from the condensation on a glass of water is all I can think that may have affected it.

Would be great for some input on this issue.

Thanks!

A:Laptop Keys Stopped working - Lenovo Ideapad Z500 Win8

I was told it has to be water damage



Not true. In fact, water in the keyboard normally does not cause permanent damage. That is, once the water dries, all works again - most of the time. But that does depend on many variables - type of keyboard membrane, how much water, if just water (no sugars or cream, for example), and how much dust, dirt, oily hair/dander, cigarette smoke, cookie crumbs, etc. are under the keys when the water was spilled. The greater damage generally comes when the water works it way through the keyboard and into the computer's electronics.

I would try a regular PC keyboard first to see what happens. If all the keys work properly with a standard USB keyboard, then you can be pretty certain it is the notebook keyboard at fault, and not something more serious.

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RELEVANCY SCORE 64.8

My lenovo z500 fan speed has increased drastically after installing Windows 10. Is there any fix for this?

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RELEVANCY SCORE 64.8

My lenovo z500 fan speed has increased drastically after installing Windows 10. Is there any fix for this?

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RELEVANCY SCORE 63.2

Hello, I have  a lenovo Z500 touch that I have seldom used in the 3 years since I bought it mostly playing music when on holiday. I have just started trying to use it with Cubase music production software with an external monitor via HDMI. Several times a day the system freezes and can only be recovered by hard reset. There is no sign in the system event log of a problem until after a restart when the kernel reports that the system wasn't cleanly shut down. The system is much more stable using only the integrated display. I discovered that there is a downloadable Lenovo Diagnostics CD which is built on a Linux base. The Z500 freezes every time in the Video Card stress test both with and without an HDMI connected display. It has now also frozen on one of the extended memory tests. It is exactly the same type of freeze as occurs with Windows. So, this is not a Windows problem as it occurs in the diagnostics Linux system. In Windows it only ever fails when a second display is connected so looks like it is related to the Intel HD 4000 graphics. Running HWMonitor there is no sign of high CPU temperatures. At the point of freezing, which I have just directly watched, the screen flickers. For a short while after the freeze the keyboard back light can be switched on and off and then about 30 seconds after it stops responding. caps lock and num lock don't respond immediately after the freeze. I stongly suspect that there is a serious hardware problem and ... Read more

A:Z500 Touch freezing in Windows, Linux and Lenovo Diagnostics

Start with memory diagnostics. But could also be the motherboard. Eliminate memory as the cause. If you have two modules you can also test one at a time if you have crashes with one only then you know.





T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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RELEVANCY SCORE 60.8

I pressed the brightness button on my pc and the backlight dimmed and I can hardly see the screen. Please can you let me know how to fix this.

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RELEVANCY SCORE 60.8

Hello,I am thinking about purchasing an Ideapad Z500 and I would like to ask, if there is an empty slot for a mSATA SSD? I could not find any Z500 model with an SSD. I will appreciate any help on this topic. Thanks 

A:Ideapad Z500 - mSATA SSD??

I had a look in mine... no msata connector. The empty space and the solder pads are there on the board, but NO connector It looks like that the control chip for the (optional) msata port is missing as well. Now ordered a bay for the optical drive, including converter from msata to 2.5" sata.

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RELEVANCY SCORE 60.8

Hi.I bought the Lenovo Ideapad Z500 and I'm trying to boot from a USB drive in order to install Windows on it.When I start the boot menu I only see the hard-drive, the DVD and the network.I tried to set both UEFI mode and Legacy mode in BIOS but the USB stick does not appear in the menu when I boot.I put the image of windows with Windows 7 USB DVD Download Tool which formats the stick in NTFS mode.I have the latest BIOS v1.21 and I tried with 2 different USB sticks: one 16GB USB 2.0 Corsair and with a 32GB USB 3.0 ADATA both on USB 3.0 and USB 2.0 ports on the notebook.I really haven't seen anything like this in my entire career. I even downloaded the file efi\boot\BOOTX64.efi and replaced the one that Windows come with on the specified folder on the USB stick ....Why is so difficult to choose the USB boot drive on the newer notebooks?Does someone have a clue how can I boot from USB?Thanks in advance!  Bupitz













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A:USB boot for Ideapad Z500

Hi,
 
I don't think I can be of much help, but a couple of things to try:  if your USB flash drive is formatted NTFS, it will only boot in legacy mode if it is bootable at all.  One thing you might try is to set the partition active if it isn't already.
 
If you want to boot in UEFI mode, format the flash drive with a single FAT32 partition.  Copy the contents of your install DVD to the flash drive.  If you're using an ISO copy the contents of the iso using a tool like 7zip.  UEFI bootabiliyt doesn't require using a special tool to prep the drive.  Just format it and copy the install medium to it.
 
Win7 requires CSM support in bios to boot successfully in UEFI mode.  That may always be enabled in UEFI mode or it may be a separate option in BIOS.
 
Z.

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RELEVANCY SCORE 60

Hi.  Im wanting to get into my laptop (it is pretty broken and I just want to see wires are connected etc)... but I cant work out how to open it up!Ive unscrewed all the screws, gently tried to force gaps in parts, used a screw driver to try and prize up the keys in the keyboard etc, I just cant work it out!Can someone please advise me what to do?  The laptop is out of warrenty, paid to have it repaired and they just gave me a 500 bill to which I laughed.  I have a spare macbook running windows, so this more than willing to 'experiment' with this one.  Thanks for any help

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RELEVANCY SCORE 60

A few days ago I saw a flash deal on amazon to 16GB RAM. I buy quickly before it's over. So I could upgrade my memory of 8GB to 16GB.Today I received the RAM and see that it says "Mac Compatible" ... And I see is DDR3L 1.35V instead of DDR3 1.5V, which my laptop currently used.Can I install these 1.35V modules  in my Ideapad Z500?In the Amazon reviews I have seen people he has worked perfectly with these Lenovo models: T400, T500, Flex 2, T420

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RELEVANCY SCORE 60

Hi there, i've Ideapad z500 & screen is damaged, how can i get a replacement ? is it possible to upgrade the screen from 720P to 1080P ?

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RELEVANCY SCORE 60

I have a new z500 that I've downgraded to Windows 7 64bit. For the most part I have everything working. I accidentally hit the brightness + (yes, +) and it instantly dimmed the screen to where it is barely viewable. It seems that hitting that one key decreased the brightness to the minimum amount. I've rebooted, looked for a setting in the BIOS, hit the Brightness +/- and can't increase the brightness. It is interesting because the other hot keys work correctly. I've even upped the brightness in the Control Panel, but nothing seems to work. The screen is extremely dim whenever the machine is powered on (including the BIOS), not just in Windows. I tried a lot of intel chipset drivers, the available Intel HD 4000 drivers in Win8 and win7 too, but nothing working. Can someone please help with how to up the brightness? 













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A:Ideapad z500 brightness can't increase

Intel i5-3210m with HD 4000nVidia geforce GT 635m 2GBIntel HM77 chipset8 GB RAM 

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RELEVANCY SCORE 60

Hello, I own a Z500 IdeaPad, my bluetooth device stopped working, I tried with LSC to see the problem, but it freezes. I tried to reinstall bluetooth using drivers from Lenovo site, but it was useless. i unintalled my old LSC, and downloaded a new one (Iscsetup_x64x34002), ran it, but it says "product detected is not a Lenovo product".Can you help me, please.Thank You.

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RELEVANCY SCORE 60

Hello, I own a Z500 IdeaPad, my bluetooth device stopped working, I tried with LSC to see the problem, but it freezes. I tried to reinstall bluetooth using drivers from Lenovo site, but it was useless. i unintalled my old LSC, and downloaded a new one (Iscsetup_x64x34002), ran it, but it says "product detected is not a Lenovo product".Can you help me, please.Thank You.

A:Z500 IdeaPad, Bluetooth and LSC problems

Hi z500_user1, I would like to ask some question so I can help with the issue. Is the system still able to detect the bluetooth card? What bluetooth card can you see in device manager, also what wifi card do you have installed? What version of windows do you have?Hope to hear from you soon. Cheers,  





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RELEVANCY SCORE 60

please help Ideapad z500 graphic card there is a right driver that compatable with windows 10 this driver everything work good and the brightness also and the laptop start windows in Just 10 sec believe me but it happend with me two times but now i cant find this driver and the laptop start in somthing like 1 min. and half any help

A:please help Ideapad z500 graphic card

Hi sherif1984 , 
 
 
Welcome to the Community Forums. 
 
It maybe the Windows automatic update that changed previous driver , it would help if you recall the date it was working ok with the driver for a system restore to jump back . 
 
Check current version of the video driver via device manager (right click on device for property) . It may also offer rollback driver but system restore can provide better rollback as it applies with all other drivers that may have changed along with the date. 
 
Older drivers version are available from the support site on a different OS version .
Z500 is not listed on Win10 supported models that is why Win10 driver versions are not available.
 
Particular configurations of a computer model may include hardware components not compatible with Windows 10. Therefore, its upgrade to Windows 10 is not recommended.
The following listed computer models include hardware components not fully compatible with Windows 10. Therefore, upgrading these models to Windows 10 is not recommended
 
Update us how it goes.
 
Regards
 
 

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RELEVANCY SCORE 60

Hello to everybody... I'm looking for a solutiion for the problem that I'm experiencing on my laptop (Ideapad Z500) with Windows 10 installed. In particular I'm not able to connect my laptop to my bravia TV trough Miracast. I have tried with another laptop HP (with Win 10 as well) older than my Z500 and I was able to stream my laptop monitor to the television without any problem. I have already checked the following:- last driver available is installed for the wireless adpater;- last driver available is installed for the video card Intel HD Graphics 4000;- I have checked on DXdiag.txt file system information that Miracast is supported by the laptop graphic adapter. I tried several times to connect the laptop to the TV but every attempt was uncessfull... I don't know what else to check... can anybody help me to solve the problem Thanks in avdance for the support. 

A:Ideapad Z500 Miracast not working

I have had the exact same problem with my ideapad 300 171SK. I get the message on my LG smart TV "laptop not connected." I can cast with two different tablets and two cellphones but not the laptop. I purchased this laptop at Best Buy. I talked to the "GEEK SQUAD" and I am told, "It should work." Lots of help, huh?

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RELEVANCY SCORE 60

Hello, I have a Lenovo Ideapad Z500 (Model name: 20202) which came with 4GB RAM. I'm thinking of upgrading the RAM and when I checked online, at some places it said the maximum supported RAM is 8GB, while at other places it was said to be 16GB. So can you please let me know what is the maximum RAM supported by my laptop (Lenovo Ideapad Z500, Model name: 20202)? Thanks, Peter

A:What is maximum RAM supported in Ideapad Z500

Welcome to the Lenovo Community !
 
According to the Z500 PSREF specification sheet your model will support up to 16 GBs of memory.  Please refer to the PSREF for additional information starting on page #109.  Here is the link.....
 
https://www.lenovo.com/psref/pdf/ipbook.pdf
 
A popular seller of PC memory also confirms that your model will support up to 16 GBs of memory.  Here is the link to Crucial's website.....
 
http://www.crucial.com/usa/en/compatible-upgrade-for/Lenovo/ideapad-z500

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