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Extremely low download speed and extremely high upload speed

Q: Extremely low download speed and extremely high upload speed

Is this even possible? Ive never seen a download speed so low, I cant even watch youtube, and forget netflix. Yet my upload seems to be through the roof. What is causing this? .58mb/s DL with a 43.26mb/s upload @ 5 ms ping.

RELEVANCY SCORE 200
Preferred Solution: Extremely low download speed and extremely high upload speed

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A: Extremely low download speed and extremely high upload speed

Might I ask what time of day you did that test? In My Opinion, the Internet is like the Interstate. You can't go fast at rush hour.
You should try it at different times of day to see if it changes.
You could even try another test site http://www.internetfrog.com/mypc/speedtest/
http://reviews.cnet.com/internet-speed-test/ http://www.speakeasy.net/speedtest/
http://www.dslreports.com/stest
Good luck

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RELEVANCY SCORE 138.4

It started about two days ago, I was using this connection for ages now. The download speed seems fine at the moment but my ping goes through the roof.
I tried restarting the router, I have no process running in the background stealing speed or any of that stuff.
 

A:Relatively fine download speed, extremely high ping

Maybe you should move closer to your router, or it could be your firewall slowing down your ping. You could also use a wired connection (like a Ethernet cable) if you haven't already. Also, did you do anything to affect your connection those two days ago? Or did it happen out of nowhere? Make sure to scan for malware or other malicious software on your computer that could be messing with it. Most people here ask for ipconfig/all, it usually reveals the problems of your connection issues. So make sure to put that in your thread soon. You can also put your PC statistics as well for us to see if anything would be incompatible with your computer and router.
 

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RELEVANCY SCORE 130.8

I use Windows Vista SP2.I use the latest Trend Micro Titanium Maximum Security(updated) and Malwarebytes (updated) and latest version of K9 web protection.I use IE9,Firefox 3.6.16 and Chrome 11.0 beta.I have a download speed of max 190-210 kBps and upload speed of 31-40 kBps.It has been working normally with fast surfing and downloading.Yesterday I saw a weird thing,I usually download through torrents.I saw my downloads are happening,but no sites are opening.Even Google was once or twice opening very slowly.So please tell me what is happening?
 

A:Extremely slow browsing speed but fast download speed????

Please click HERE to download and install HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next reply.

IMPORTANT: Do not fix anything

If Windows is denying access to the Hosts file, disable the UAC and run HijackThis again.
 

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RELEVANCY SCORE 129.6

Hi.

I have this very annoying problem and I'm really out of hopes. I don't know what to do anymore. I'll make a summary of the problem and will be as concise as possible

So I have this Dell Inspiron N5010 laptop with a broadband connection (direct cable, no router) and 3 weeks ago I reinstalled my Windows. Everything went well until 2 weeks ago when the internet speed went down, dial-up like. Pages won't load, and if they do they load just partially. I called my ISP and they said they had no problem. I couldn't find any solution so I thought maybe, some sort of virus or spyware is doing this so I formated the whole hard-disk and did a clean install of Windows.

Unfortunatelly nothing changed, the download speed is the same. Here is a speedtest.net evaluation:

http://www.speedtest.net/result/2276053238.png

Drivers are up to date, no windows firewall, no antivirus and no windows update. The ISP support guy told me to deactivate IPv4 and IPv6 from Local Area Connection, but nothing changed. I did a TCP/IP reset which raised my down speed to almost 1 Mb, but after a few minutes it went back to "dial-up". With the down speed being the same, Speedtest sometimes shows me upload speed in between 50-70 Mb which is unbelievable (I will make a ss next time I see this).

And the very weird thing is that I have another netbook (pretty weak config, Intel Atom CPU, 2 GB RAM) and with the same cable it has normal speed (the kind of speed I had on this Dell too). An... Read more

A:[SOLVED] Very slow Download speed, Very High Upload speed

Hi, and welcome to TSF.

Lets first try this:

Click Start, and then click Control Panel.
Now click on Network and Internet and in this window click Internet options.
Now click on the connections tab and select the button to never dial a connection.
Now click Apply and click OK.

Try if this works

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RELEVANCY SCORE 126.8

Hi guys!
I'm having a big trouble with my internet connection. The Upload speed is extremely slow...
after i got a new mainboard, that problem appears
Here is my http://speedtest.net result:
download speed: 9.45 Mbps
upload speed: Failed, cannot test the upload speed

And the result from http://ip-adress.com/speedtest/ :
download speed: 9.11 Mbps
upload speed: 0.02 Mbps

I'm tired with my suck internet connection! Upload a 1MB photo to Facebook took me hours...
This problem has started for a week and I have no idea how to troubleshoot or fix the problem.
Can you guys help me out
thanks a lot
 

A:Why is my upload speed extremely slow?

Anyone?
Please help me...
 

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RELEVANCY SCORE 118.4

I installed Windows 7 on a new build about a month and a half ago. I downloaded many programs during the first week, but have not made many changes since. I started noticing the problem in the last week or two.
My browser speeds are getting increasingly slow. I use Firefox, but tried iExplorer once the problem started. The same issues exist one iE. It?s especially noticeable on various shopping sites that load a lot of small product pictures. The images will be extremely slow to load or the site my say loading for 10 minutes and never completely load. Opening gmail is getting slower or won?t load at all. Things that would load in a second now take minutes or fail to load completely at all.

This was happening off and on I think, but it is now a continuous problem. I have run speed test several times, but my connection speeds are consistently high. I haven?t had any connection issues with any online gaming. The issue seems to be restricted to internet browsers. I have another computer connected to the same network that loads the same pages extremely fast that this computer can?t load in minutes now.

I didn?t have any AV software or anti-spyware running when the problem began. I have tried some programs after the fact. AVG full scan came back clean. Malwarebytes full scan detected and removed one trojan in a bit torrent P2P download folder. Threat Fire hasn?t detected anything.

I appreciate any guidance.

A:Extremely slow browsers despite high connection speed

Something I forgot to note. I have noticed that when it is slowest, closing tabs in Firefox is not instant. I have also noticed that switching to private browsing on Firefox can eliminate at times, but the problem still exists other times.

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RELEVANCY SCORE 118

Ever since I upgraded to Windows 8 my download speed has been drastically slow. The difference is with most people is that my connectivity is fine, the bars are all highlighted in the icon. I can easily jump from one page to another w/o any connection issues. It's just when I download files - no matter how small they might be.

And it's not just the files - but in my Programs in my computer, like my Audio engineering programs I use or loading up as simple as MP3 files. All that takes soooooo much longer to load than before when I had 7. It's extremely annoying and I thought it'd be the complete opposite since I'm upgrading NOT downgrading.

I'm running on a Wireless router, my friend uses her computer downstairs with her own Router that I'm latched onto. Is there anyway I can fix this by updating the driver for the connection speed or something? It's really bad for me when I'm working in my engineering programs as it takes too long to load up my music as well as the download times to download simple files that don't even have that much KB or MB on them.

Much appreciated if anyone could help me out.

A:Extremely slow download speed.

To possibly isolate the source of problem, can your try connecting via Ethernet? Also, you might find it advantageous to try connecting directly to modem via Ethernet. An updated driver for the router might solve the problem. And, so might updating the router's firmware.

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RELEVANCY SCORE 118

Hi All

I hope someone out there can help me with this problem.

I am using a laptop in Cambodia and connecting to my ISP (Viettel) via a 3.5G Dongle. (Huewai E1550)
The ISP is a Vietnamese company and the customer support via their Cambodian subsidiary (Metfone) is effectively zero.

Here are my system details:

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Celeron(R) M CPU 420 @ 1.60GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 1
RAM: 1271 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 128 Mb
Hard Drives: C: Total - 33738 MB, Free - 1189 MB;
Motherboard: DIXONSXP, ref.NO:G335-yymmdd-DI-01-00-FF-FF, 1.0, 00000001
Antivirus: avast! Internet Security, Updated: Yes, On-Demand Scanner: Enabled

3.5G Dongle Huawei E1550 95% signal - Blue lights on dongle - 3.2 Mbits/s capable
I use Avast Internet Security and Comodo Firewall.
I have no viruses etc indicated by Avast
Browser Firefox 5.0

My problem is with the download speed when using Firefox (tried IE8 and same slow speed).
When I run speedtest.net I get a download speed of between 0.2 and 0.5 Mbits/s and the pages take annoyingly long to download. I have communicated with others on forums in Cambodia who are getting 2 to 2.5 Mbits/s when browsing using the same dongle and when I run my Vuze torrent downloader I also achieve 2 to 2.5 Mbits/s. So I know these speeds are achievable through my dongle in my prese... Read more

A:Browser Download Speed Less Than Upload Speed but Torrent Speed Superb

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RELEVANCY SCORE 116.8

Hello. Recently I've been having problems with my internet connection. It has become very slow - around 10-15 KB/s, it used to be 100-200 KB/s depending on the time of day. This started around a week ago, when it got very hot in the UK, don't know if that has anything to do with it.

Some background information - my ISP is BT, and I'm meant to get 3mb speed (slow already, but can't be helped due to location) out of a possible 8mb. I'm using the BT Homehub that the subscription came with (2.0), which is telling me the broadband is fine. However, when I plug my older modem/router in (some Netgear model from last year), the internet light glows orange, indicating there is something wrong with the connection. My connection is a wired connection, but I use DLAN power socket to ethernet connecters throughout the house. These aren't the cause however, as I've tried my Xbox 360 - which is plugged straight into the modem - and the problem still persists.

I phoned up BT, but we all know how hopeless their support is. I have tried plugging it into the main ADSL line, which didn't help, and even unscrewed the plate and put it into the "main socket" inside (as the support guy described it), which also didn't help. They ran a test and said I was getting a 150 KB/s download speed - which they acknowledged was extremely slow. They also told me there was no problem on their end, but this is rather unclear and the person hung up on me du... Read more

A:Download and Browsing Speed are Extremely Slow

This is almost surely their issue from your description.

Let's do a test. Boot in Safe Mode with Networking, and connect with a wired connection directly to the modem and run the following test.
Register at DSLReports and run their Line Quality Tests. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.
DSLReports

Here's also the Line Quality Tests FAQ to help you understand the results. This will answer some questions about the line quality display.
 

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RELEVANCY SCORE 115.6

when bandwidth tested through www.speedtest.net shows normal download speeds:5.1mbps however actual download speeds are around 12-100kbps, other computers on this network are downloading properly. Troubleshooting steps I have already taken: Tried different router, tried different cables, changed NIC card, disabled QoS packet scheduler, moved computer to different location entirely (friends internet tested at 16mbps on speedtest.net, download speeds were around 600kbps, all other computers in the house were downloading at acceptable speeds), updated drivers

for reference these are my computers specs:
AMD Phenom II x4 965 (3.4ghz)
8GB DDR3 1333
1TB SATAII
ATi Radeon 9890 1GB
Windows Vista Home Premium 64bit
 

A:Solved: brand new pc EXTREMELY slow download speed

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RELEVANCY SCORE 114.4

Hi,

I am not sure what is wrong with my browser and whether I am infected with a virus. My internet was working fine yesterday downloading at about 159 KB/s but today everything is downloading at less than 15 KB/s. This all happened when my browser suddenly took me to this adfoc website and the next thing I know, everything I download is extremely slow. I have scanned the computer using MBAM, Superantispyware, Avast, and Avira but all have shown up negative for viruses. My DSL provider performed a line test and said the line was fully operating and functional. I was able to confirm that because when I downloaded a file via torrent, it reached speeds in excess of 145 KB/s. However, whenever I try downloading anything using Chrome, Firefox, Opera, and IE, it downloads at 20 KB/s or less like it is either being blocked or filtered through something. I am running Windows Vista and this problem occurs in Chrome, IE, Firefox, and Opera. For some reason, CPU usage seems to be quite high but the task manager doesn't show what is causing it. Also, my dsl is connected directly from the modem to the laptop and there is no router.

PLEASE HELP! I have no idea what to do!

Thank for the assistance. Your help is greatly appreciated!!
Best regards

A:Extremely Slow Download speed, Chrome acts weird

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The ... Read more

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RELEVANCY SCORE 113.2

I just received the laptop today and tried to download a small file and I had to wait over an hour. On my Toshiba I waited 10 seconds. I have stuff I need to download and I pretty much cannot do any of my work on my new laptop. How can I fix this?

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RELEVANCY SCORE 111.6

Hello guys!

So I bought this kick-ass laptop from MSI. It is pretty good. These are the specs (in case they aid in finding a solution to my problem):

Name: MSI WorkStation Series GT60 2OKWS-674US

OS: Windows 7 Professional 64 bit

CPU: 2.7 GHz Intel Core i7-4800MQ

Hard drive: 1 TB 7200 RPM, 128 GB Solid-State Drive

Graphics: NVIDIA Quadro K3100 with 4 GB DDR3 VRAM

Hard disk description: SATA

Optical Storage Device: BD Burner

Cache Memory installed size: 6.0
Problem statement:

I am trying to copy files from a DVD disc (some 3 GB of data) using the CD-ROM on this laptop. The transfer speed is EXTREMELY LOW! It starts with almost 3.5 MB/sec at first, but then after 10 seconds or so, it gets down to 500 KB/sec! The transfer was going to take approximately 6 hours, which is a lot for a laptop with specs like mine.

I tried to copy the same DVD to another laptop, which had much lower specs than my MSI, the approximated time was 10 minutes.

I tried to update CD-ROM but it told me that it was up to date.

Please help me guys!
Best regards,

A:How do I change CD-ROM speed? (Transfer speed is extremely slow)

The Specs don't mean nothing buddy, however the specs of the DVD Driver do...

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RELEVANCY SCORE 109.2

First off, my specs:
Adapter: Realek RTL8188EE 802.11bgn Wifi Adapter
Router: Linksys/Cisco WRT400N (Known to have connection issues in the past, but I explain why this probably isn't a factor.)
Not sure what else is needed...

//================= SysInfo ================
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 7964 Mb
Graphics Card: NVIDIA GeForce GT 740M, -2048 Mb
Hard Drives: C: Total - 926548 MB, Free - 844054 MB; D: Total - 26525 MB, Free - 2684 MB;
Motherboard: Hewlett-Packard, 1966
Antivirus: AVG AntiVirus Free Edition 2013, Updated and Enabled
//========================================

So, I'll boot up my laptop and everything will work fine. My download speeds will be somewhere near 20-25 mb/s and uploads are around 4-5 mb/s. I'll also ping test my computer with no packet loss, a ping around 20 and jitter around 1-3%. It all looks great and dandy (Pics below). Except, after about 15 to 20 minutes, my download speeds will dropoff to about 20-50 kb/s and my ping test goes through the roof to about 70-90 with jitter near 70%... Not good at all.

Now, I have the suspicion this is being caused by my internal wifi adapter (the Realtek), because when I use another external usb adapter (TP Link TL-WN722N) my speeds never fluctuate and I have no problem, ever.

Is... Read more

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RELEVANCY SCORE 109.2

Hi, my problem is that i have low download speed and fast upload speed. My brother have 17 download speed and 16 upload speed on wifi (he have also notebook) and i have download speed 2,5 and upload speed 16. We were trying speedtest.net at the same time. http://www.speedtest.net/result/4038336205.png










Solved!
Go to Solution.

A:lenovo U510 low download speed fast upload speed

hi Delian
 
Thanks for Posting!
 
try checking these
 
Change Encryption Support
Right-Click on the Wi-fi signal icon on the lower right corner of the screen, Select Open Network and Sharing Center.
Cick on your Wireless network on the main page.

3. Click on Wireless Properties.4. Click on Security Tab.5. If applicable, change the Encryption type to TKIP and test.
 

 
Then check the Speed again.
 
Let me know your findings
Cheers!



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 109.2

Hi guys. I hope you can help on this issue I've been having with my internet connection, I don't know what to do...

I resently formatted my harddrive because my internet all of a sudden started being very slow but after the format it's still the same issue. Now I've tried plugging the connection line into my laptop and there there's no problem.

I am gettin' a slower download than upload...

I have a 10mb download/1 upload speed LAN connection. I ran a speed test on the same connection and on my stationary it shows like 250 kbs download and like 750 kbs upload, while on my laptop it shows like 8 Mbs download and 750 kbs upload... so what's the problem?

So far I've found out that it has nothing to do with the internet connection line or my NIC (I tried a brand new one and it was the same issue), it's not spyware or malware, it's not fragmented and under internet connections it says that I'm connected on a 100 Mb network card and there are no problems with any of the devices?

However I can see that if I open the job list, the download connection is very unstable going from up to 750 kb for a breif moment then falls to a halt at 0 kb... and moreover it says that I'm not using any percent of the network?

I'm on windows 7 and haven't had any problems before this, the rest of the system works just fine, but not the internet. If I try and download something it won't get higher than like 50 kb and then may... Read more

A:Solved: Slow download speed, upload speed is fine...

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RELEVANCY SCORE 108.4

My wife has a Dell Inspiron 1545 laptop running Windows 7 Professional, 64 Bit, 3.00 GB Memory with Intel 2.16 GHz.
Our ISP provider installed a new Router about four months ago and tested up and down speeds before they left.
Downloads were in the high 20s Mbps and uploads in the 5s Mbps.
I began to notice a couple of weeks ago that Internet access with either IE or Chrome seemed kind of slow. I ran speedof.me and the best download speed is 12 Mbps but usually around 7 Mbps but the upload speeds are still around 5 Mbps.
I have an iPhone, a Kindle Fire and a Toshiba laptop and have run speedof.me on them, (right next to the Dell laptop) and the speeds on all three are fine.
We use Norton Security and I ran the Power Eraser with nothing found. Ran Malware Bytes and nothing of concern showed up. Updated the wifi card driver from Dell as well as the driver for the Marvell Yukon Internet controller.
No Joy. I would appreciate any suggestions you might have for me to try to speed her laptop.
I thank you in advance.
Lou

A:Slow Download speed, Upload speed fine

If you can run our wireless test from the page PCHF System Scans post results be sure to right click and run as administrator

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RELEVANCY SCORE 108.4

I regularly upload videos online and since the last few days they've been timing out or stalling. Blip.tv is telling me a 65 MB file is going to take 4 hours to upload. Yeah right. Other sites like that are about the same, or just time out and give me errors - such as Youtube. I recently got that "We're Sorry..." page on Google, so I'm thinking something is up and there may be something on my computer sending crap out.

Here's my speedtest.net results:

I've scanned the computer with ad-aware, spybot search and destroy, panda anti-virus, avg, malware bytes, super anti spyware - the works, and I'm not getting anything. Everything says the computer is clean. This just doesn't seem right to me however.

If it's any help - I used a different computer with the same modem and was able to upload fine.

HJT Log:

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Windows\system32\WTablet\Wacom_TabletUser.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Lavas... Read more

A:Great Download Speed, Horrible Upload Speed

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RELEVANCY SCORE 108.4

Hi everyone,
At first I noticed a slow down with my ISP (Verizon FIOS) from 15mb/s to 6-7mb/s, but the upload speed is unaffected. So, I called my ISP they told me could be an issue with the Windows that I am using.
Then I called MS regarding the network issue, however they told me that my license has expired is not under warranty for technical support. Here I am asking for some help.

Some of the thing that the ISP done was conducting some test:
Buffer size:261360 bytes
Receive size: 66608 bytes
Their ISP network technician told me that the Receive size was too low and causing problem to the download speed, but the upload speed is still good.

So, anyone who have any suggestions will be greatly appreciated.

A:Download speed is limited, but upload speed is fine

are you using a router?
if yes, try bypassing the routing by plugging directly into the modem.

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RELEVANCY SCORE 108.4

All of a sudden while browsing, I get insanely slow loading times, with multiple timeouts. I go on speedtest and this is my speed. I get random latency spikes during video games. I could barely upload the picture of my speedtest results, and I'll be surprised if this thread even makes it. What is happening? How can I fix it? Thanks

I've tried disabling all startup programs and rebooted, nothing
Restarted router, nothing

I have a Belkin Enhanced Wireless Router F6D4230-4 V1

A:Download Speed Fine, Upload Speed Non-existent?

Reboot and check your speed again.

How can you have a Custom Build and not know what motherboard you have.

Use this little free program to find out what your system is.

Speccy

https://www.piriform.com/speccy/download

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RELEVANCY SCORE 108.4

Recently my desktop has experienced very slow download speeds (~0.11 Mbps), however the upload speed appears to be in line (~2.0Mbps). These numbers are taken from Comcast's speed test (my ISP). It is obviously a problem with my PC because everything else on the network (PS3, Laptop) have great signals with no problems. I just recently reverted the Desktop back to its factory state, and everything was working fine for a couple of months.

The desktop in question uses Vista 32-bit and the Belkin Basic USB Wireless Adapter.
 

A:Very slow download speed, upload speed is fine

Welcome to TSG:
Run a speedtest here and see if the results are the same:
http://www.speedtest.net/
Then,boot up in safe mode with networking and see if the speed improves.Like so:
http://www.computerhope.com/issues/chsafe.htm#03
 

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RELEVANCY SCORE 106.4

Any way to speed up my extremely slow machine? Task Manager always has, for example, "System" at a high % of RAM, always in red zone, but I read online that that's okay, that it just means that what the system isn't working on is referred to as the RAM that isn't being used, but everything is so slow during every step of work, every little step is slow, resulting in too much frustration. If Task Manager has all the answers when it comes to where the RAM is going, is this high % of "System" process really okay? Any way to alleviate any issues? I already googled how to make the system faster which mainly resulted in my uninstalling a lot of unneeded programs but I still don't remember the computer being this slow before Windows 10, for example, even if that may be unrelated.

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RELEVANCY SCORE 106.4

I'm using a Compact Wireless-G Linksys USB Adapter with Speedbooster, and getting higher Upload speed than download speed on every speed testing website I try. Any thoughts on why?

Router: WRT54G2 Firmware vers. 1.0.01
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 840T Processor, AMD64 Family 16 Model 10 Stepping 0
Processor Count: 4
RAM: 6143 Mb
Graphics Card: ATI Radeon HD 5670, -2048 Mb
Hard Drives: C: Total - 942353 MB, Free - 640989 MB; D: Total - 11412 MB, Free - 1394 MB;
Motherboard: FOXCONN, 2AB1
Antivirus: avast! Antivirus, Updated and Enabled
 

A:Upload Speed higher than my Download Speed

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RELEVANCY SCORE 106.4

I just switched over to my linksys router last night for my wireless because the small usb adapter I had sucked. my download speed went from 2-3 up to 58, HOWEVER, my upload speed usually won't even connect on the speed test from speedtest.org????

I can pull up maybe 1-2 website I frequently visit immediately, but 99% of other sites won't even load, or I get the text based webpage....what could the problem be?? My friends laptop works fine, my phone works fine, signal strength is good....??? Also i disabled antivirus and phising/popup blockers. etc
 

A:Download speed is good, BUT, upload speed is 0...?

lots of visits i see, can someone please help me out here
 

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RELEVANCY SCORE 106.4

So, I've always kind of had this issue (not something really new). However, after testing my wife's PC to see if it were a router issue or something, I realized I'm in a bad spot. My speed test had my D/L at like .6 Mbps and my U/L at like 1.14. Both spiked during the test around 2.0. Comparing to my wife's PC when I did the test was 14.2Mbps D/L and 3.22 Mbps U/L. Her PC has the hard line into it, while mine is directly connected to the router. The provider goes through her PC, etc.

Is there some tests I could do to find out if it's 1.) My PC 2.) My Router or 3.) Just some settings.

Thank you.

Also, I saw someone ask on another one of these issues for the netstat -n, so here is mine.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


Active Connections

Proto Local Address Foreign Address State
TCP 127.0.0.1:50658 127.0.0.1:50659 ESTABLISHED
TCP 127.0.0.1:50659 127.0.0.1:50658 ESTABLISHED
TCP 127.0.0.1:50660 127.0.0.1:50661 ESTABLISHED
TCP 127.0.0.1:50661 127.0.0.1:50660 ESTABLISHED
TCP 192.168.1.21:51329 117.121.248.123:27030 ESTABLISHED
TCP 192.168.1.21:52550 174.120.187.140:80 ESTABLISHED
TCP 192.168.1.21:52702 50.56.52.19:80 CLOSE_WAIT
TCP 192.168.1.21:52703 50.56.52.19:80 CLOSE_WAIT
TCP 192.168.1.21:52704 ... Read more

A:Upload speed higher than my download speed...

Interesting thing, I refreshed my net and restarted my PC, and it was peaking at 322.5KBps, but now it's back down to like 10-20KBps (at least when d/l from steam).
 

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RELEVANCY SCORE 106.4

I already tried safe mode with networking so i assume it's not about viruses or my antivirus. Here's from a tcp/ip analyzer

TCP options string = 020405840103030101010402
MTU = 1452
MTU is not fully optimized for broadband. Consider increasing your MTU to 1500 for better throughput. If you are using a router, it could be limiting your MTU regardless of Registry settings.
MSS = 1412
MSS is not optimized for broadband. Consider increasing your MTU value.
Default TCP Receive Window (RWIN) = 65536
RWIN Scaling (RFC1323) = 1 bits (scale factor: 2^1=2)
Unscaled TCP Receive Window = 32768

RWIN is not fully optimized (even though it is a comparatively large number). The unscaled RWIN value is lower than it should be. Also, RWIN being close to and above 65535 does not justify the header overhead of enabling TCP 1323 Options. You might want to use one of the recommended RWIN values below.

For optimum performance, consider changing RWIN to a multiple of MSS.
Other RWIN values that might work well with your current MTU/MSS:
64952 (up to 2 Mbit lines, depending on latency. MSS * 46)
129904 (1-5 Mbit lines, depending on latency. MSS * 46 * 2)
259808 (2-14 Mbit lines, depending on latency. MSS * 46 * 2^2)
519616 (8-30 Mbit lines, depending on latency. MSS * 46 * 2^3)
1039232 (25-60 Mbit lines depending on latency. MSS * 46 * 2^4)
bandwidth * delay product (Note this is not a speed test):

Your TCP Window limits you to: 2621 kbps (328 KBytes/s) @ 200ms
Your TCP Window li... Read more

A:Download speed is lower than my upload speed.

Try TCP Optimizer. I've used it for wireless connections with XP, it has never made things worse for me, sometimes helped dramatically, and it will save original settings so that you can revert to them.
 

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RELEVANCY SCORE 101.2

I have a 2Mb/s connection. At least that is what online speed test shows. But why are my downloads much lower? I mean less than 1Mb/s

A:High Speed Connection - Low Speed Download?

Your connection is 2 megabits per second I assume....that comes out to about 256KB/sec in a browser.

Are you saying you only get 128KB/sec in your browser?

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RELEVANCY SCORE 101.2

Hi, i'm trying to download a torrent, and it says my download speed is 0.1 or 0.2 kbps, so it says it will take a year to download it... Thing is, i have high speed, so i need some help because i don't know what to do.
 

A:Download speed 0.2kbps, i have high speed!

Hi kendoka15, and welcome to TSG.

You may want to read our site rules about requesting help for any P2P software or torrent applications.
 

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RELEVANCY SCORE 98.8

I was talking to my Isp and my Isp said my net speed was supposed to be at 100.0 and it is at 10.0can someone please tell me how or if there is away to adjust my net speed on my computor. Thank you in advance I greatly appreciate your help. attached is the speed my Computor is at right now.

here are my Specs:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 240 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3839 Mb
Graphics Card: ATI Radeon HD 4200, 256 Mb
Hard Drives: C: Total - 476838 MB, Free - 398902 MB;
Motherboard: MICRO-STAR INTERNATIONAL CO.,LTD, 785GTM-E45 (MS-7549)
Antivirus: Panda Internet Security 2016, Updated and Enabled
 

A:Net Speed extremely Slow

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RELEVANCY SCORE 98.8

Alright. I have AT&T Express.
Downstream: 384kbps-1.5mpbs is what they say.
I am getting 323 based on their test on their help site. I have no clue why this is happening, I have just started to realize that the internet is slow compared to others.

Modem is a Siemens SpeedStream 4100 (since theirs wireless), connected to a router D-Link AirPlus Xtreme G Wireless Router
EDIT: My router page (192.168.0.) says that I have a "Max Allowed Download speed" of 384 kbps! Shouldnt it be 1.5mbps??

I dont know if its the settings here..maybe. AT&T says maybe a line problem.

When I d/l a file, I get 40kb/s. That is MESSED UP!

ANY suggestion would be helpful....Ive had this transfer rate for 2 years.
Help.
 

A:Extremely Low Internet Speed?? What Is Going On??

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RELEVANCY SCORE 97.6

I've had cogeco high speed internet for almost a year now, no problems, very fast speed, all around awesome

But since the start of this month, it has been brutally slow. I cannot watch youtube videos, it will play, stop, play, stop, etc, even if I pause the video ahead, come back 30 minutes later, it still hasn't loaded up. this is terrible, and extremely frustrating.
Even to register to this site, it toke me 15 minutes.... maybe more, trying to get to my hotmail account toke around 5 minutes for the damn thing to connect... alot of websites wont load up, or will take ages.... very frustrating and i seek your help

I use firefox 3.0 i believe, not IE. I've tried my connection on IE, and its about as slow as firefox, and firefox is fast, when my connection was nice and healthy off course

I'm pretty sure i do not have any virus/spyware/adware. I use Avast !, spybot-search and destroy, Ad-Aware, CCleaner, SuperAntiSpyware and Comodo firewall. i Scan regularly, and find nothing.

So i don't know what is causing all this. and its pissing me right the hell off. Please help me out guys. You will probably ask me to download hijack this, though i am not sure how to use it

Thank you in advance !

--Jean

A:Extremely Slow Internet Speed

Start by reading this:Slow Computer?, Use this troubleshooting checklistDo you have a desktop computer? If so, when was the last time the innards were cleaned?http://www.wikihow.com/Clean-the-Inside-of-a-ComputerEdit to add: there are other reasons why a computer will run slow.A hardware issue is one. Another one a lot of people don't think about is their firewall and antivirus may not play nice with a system. If you have a security suite, it could possibly be that causing the problem.

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RELEVANCY SCORE 97.6

I have recently purchased an ASUS q500a with Win8 (not the pro edition). For the first few days I noticed that my internet speed was very slow, and was dropping in and out when I was on Skype or using an IRC channel. I thought it was bad weather or something effecting the connection.

Then I noticed that the speed was just fine on all the other machines in my house. I've heard that Win8 had slower browser loading times but this is ridiculous.

My connection is at 54Mbps (not MBps), but my WiFi connection says that I'm receiving and sending 0 kbps! When I open the resource monitor, it says that my browser windows are sending and receiving only 1 kbps. The graph for my WiFi just shows nothing, with the occasional (and I do stress that) jump from 8 Mbps to over 400 kbps, but only for a brief moment.

I've went to speedtest.net and it says my PING is about 85, my download speed is 1.45 MBps (fastest available in my area), and my upload speed is something like .18 MBps.

I don't understand what the problem is. Running diagnostics and troubleshooting my connection shows nothing is wrong. Sometimes pages load just fine even though it still says I'm sending/receiving 0 kbps.

I don't know if anyone else has this problem, but I'm becoming extremely frustrated, especially considering this is a brand new machine (less than 2 weeks old) and is being outdone by an old, cheap Wal*Mart desktop!!

Can you please help me?

A:Extremely Slow Network Speed

Lets take a peek at your network environment:

First:

Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.

Then:

Remove all the stored wireless network profiles and search for the network again.

How to Remove Stored Wireless Network Profiles for XP, Vista, and Windows 7

Then: check your browser's settings, remove any proxy settings if found here's how.

Then:

with the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL and press enter.


Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB drive, or a CD-R disk to transfer a text file with the information to allow pasting it here.

then please Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.


To post a screen shot of the active window, hold t... Read more

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RELEVANCY SCORE 97.6

Hello people!

We've recently installed a new computer with Windows 7 Ultimate x64 in our old home lan running only XP computers.

We've detected (and apparently solved) several problems, but one of them still remains: There is no way of efficiently access the files in the Windows 7 computers. In fact it is absolutely unacceptable 8 min. to just open a 250 kb word document!!

We've followed several ideas from other forums (as the one of disabling "Autotunning") but We are still in the same point.

As an additional data: it seems not to be a hardware problem as We can access normally the files within the XP machines from our Windows 7 computer.

Could anyone give us some idea?

A:Extremely low LAN speed sharing XP units.

Well it's me again...

Eventually I found the problem to my LAN's speed... here it is:

As I said I've had a lots of problems seting up my network since I've added this Win 7 machine to it. One of the problems was with the Ethernet cards. The PCs on my network were working with Ethernet cards with capability for 1GB speed. At first it was impossible to connect them to the LAN until I downgraded the speed to 10MB full duplex; almost surely it is the maximun capability of my HUB (the little equipement where all the PCs are in fact interconnected).

Once I had made this change I checked that I could see the other PCS in the LAN, but I had the problem previously described. Curiously In this configuration I could "see" the other PCs from my "Windows Explorer".

Now I have changed the network speed to "10MB Half Duplex" and the speeds turns to be what was expected. Curiosly again, now, I can't "see" the other PCs and I've had to create an Icon to connect to the server explicitely

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RELEVANCY SCORE 97.6

So a couple months ago i started a download for a game on steam but when i was checking it, it would download at 400kb for like 10 secs and say busy writing to disk for a whole minute
i have 50DL and 4UP and steam usually downloads at a steady 6Mbps

I checked my main HDD write speed and it was around 100Mb then i checked my other HDD and the write speed was at a really slow 200Kb
I used a 3rd party program to check its status crystaldiskmark or info and both HDD's were fine
so i used S.M.A.R.T from CMD and it also said both HDD's were just fine so i really dont know whats going on
I am getting a new 1TB real soon and by that im doing a whole new build and i wouls like to turn my current PC into a home PC for my family but thats not gonna work out to well with a failing HDD that isnt being detected or something.
So does anyone know some tricks i could try to fix this or is it done for?

Oh and it couldnt have been heat or anything since my HDD's are literally always at body temperature level
31C - 36C
The HDD is also about 7 years old so it could just be dying but i want to know why its problems arent being detected by SMART or any programs

A:HDD Write Speed Extremely Slow

Download the disk utility from the hard drive manufacturer's web site.

It probably has a couple of tests. Run the quick one. If it passes that, run the longer one.

SMART isn't entirely reliable. Drives can go bad at any time with no warning.

But you may have healthy drives that are being affected by something else---malware for instance.

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RELEVANCY SCORE 97.6

I'm running a Pentium111 256RAM 20gig 98SE OS (a dinasaur I know) machine with both IE6 and Mozilla as my browsers. I have Trend PCcillin security suite running and regularly run Spybot S&D, Adaware SE, and Registry Mechanic. I also frequently run online scans as another layer of protection. Everything comes up as clean on my scans.
Recently, my refresh rate on my browsers has dropped to ridiculously slow speeds (averaging 15-20 secs or more per page). I had my cable company walk me through a diagnostic check of connection speed and packet loss for my connection. My cable is averaging 750 kbs/sec with little to no packet loss. These are very respectable #s.
This leads me to conclude that my problem lies within my machine, with either the hardware or some software. I thought it might be the PCcillin, but even when I disable it I continue to have the same SLOWW refresh rate.
Anyone out there know how to address this? Trying to surf the web has become a painful experience for me. HELP!!!

A:Extremely Slow Internet Speed

There are two things i would recommend. First would be to run Disk Cleanup. You will find that in System Tools. This will remove old coolies, internet temp files and your internet history. Second set your internet History to 0 or 1 day, instead of the default 20 days. You will find that under Internet Options in IE. This will force IE to retrieve a new page each time instead of trying to access a cache page in you temp files.One more thing is I would clear your Rcache. Go to Start> Run> cmd> ipconfig /flushdns

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RELEVANCY SCORE 97.6

The speed used to be optimal, but in the past weeks it increased up to 4 minutes which is insane.
I disabled most of non microsoft services and startup programs but it does not decrease at all. If you need any further logs/info feel free to ask.

Thank you

- Tom

A:Extremely slow boot speed

Did you use msconfig or simply Task manager ?
I wouldn't guess unchecking ms services would be a good thing to do ?
Post a couple of screen shots.

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RELEVANCY SCORE 97.6

Hi there, ive been experiencing extremely slow internet speeds on this computer for about a month now. When i say slow i mean download a file at around 20kbps and it takes in excess of 15minutes to load a 3minute video on youtube. I have only experienced the slowness on this computer and not on any other computer, here is my Hijackthis log and im grateful for any help recieved.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 02:06:18, on 18/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 02:11:55, on 18/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\P... Read more

A:extremely slow internet speed

Bumping for help
 

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RELEVANCY SCORE 97.6

Hi,

I am on Win 7 32 bit. I have a transcend 8 GB , 2.0 Usb flash drive.

I have formatted the flash drive to ntsc using windoes format tool.

the problem is the speed of moving or copying files to and from the drive is only at 1.5MB/s to 2.5MB/s.

I read articles on the net, and changed the policy to better performance and formatted to ntsc. still no change.

how do i fix it?
 

A:Extremely slow usb transfer speed

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RELEVANCY SCORE 97.6

Very slow especially at start up...I'm guilty of not knowing the correct things to do for a fix & preventions.

Please help me get squared away,,,

I will donate as I did last time for the help...

LOG POSTED

LQQK

~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 1:41:06 PM, on 1/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro\avpcc.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro\avpm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro\avpcc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9HA.EXE
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Intern... Read more

A:My HJT,,,Help get me up to speed (Extremely slow, especially at start up)

Did I post this to the wrong location?

Husker
 

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RELEVANCY SCORE 97.6

I finally got my WLAN set up and I'm getting ridiculously slow speed according to LAN Speed Test. When I say ridiculously slow I mean like 10 Mbps slow.

The router and all of the wireless cards are 802.11n. I have an excellent signal on both computers. I've tried two different routers and it made no difference.

My desktop is running Windows 7 Home Premium and my laptop is running Mac OS X 10.6.

Any help would be appreciated.

A:Extremely Slow WLAN Speed

How much download speed does your ISP claim?

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RELEVANCY SCORE 97.6

Hello all.

Having a bit of a quandry. I have one laptop, a Toshiba Satellite L500-2H, that seems to get ridiculously slow wireless speeds sometimes. Like, slow to the point of not even being able to load webpages. Or taking way too long to do so. Either it cripples along or can't load outright. I run the silly little Windows 7 diagnostic and it says my broadband modem is experiencing connectivity issues. I know this isn't the case because the 6 other computers in my house have no problem connecting, via ethernet or wireless. And sometimes the Toshiba will do exactly what it's supposed to and pull 20 megabits/s on speedtest.net, which is what the others do. The wireless adapter is a Realtek 8191, if that helps.

Any ideas would be appreciated.
 

A:Extremely Slow Wireless Speed

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RELEVANCY SCORE 96.8

hey. im having trouble over my router. since i installed it, my internet speed is very low like 20kbps. when i used my modem, speed goes 64kbps (which is my actual speed provided by ISP). im the only one using this router. so my question is what should i do. OS doesnt support modem.

PS: plz dont tell me mozilla 10x fast speed rubbish.
 

A:internet speed extremely low when connected to router

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RELEVANCY SCORE 96.8

Hi,

I have 32 bit Windows 7 enterprise edition installed on DELL Inspiron 1525 with 4 GB RAM.
I am facing the issue of extremely slow copying speeds. The copying speed hovers around 4-5 Kbps.

Other XP machines are able to do this real fast. I updated from Vista, believing this problem would've been solved in Windows 7... but this is a big disappointment... for all the hype created.

Is there a solution to this...

Thanks in advance for any help that can be provided.

A:Extremely slow copying speed over the network

Please try to answer as many as these as you can.
Location on network (LAN, other LAN, Internet)
What type of connection between the machines? (both wifi, one wifi other 100mbit)
What type of machine are you copying to? (NAS, Mac, Windows, Linux)
What protocal are you using? (FTP, Samba/Windows share)
By copying do you mean from two network locations? or from your machine to network? or from network to your machine?
how is internet download speeds?

i think this has something to do with the new version of SMB but im not sure... that might of been fixed allready

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RELEVANCY SCORE 96.8

my computer takes ages to boot up and my mouse icon jus becomes invisible when i open certain programs at certain times...for example opening a firefox browser....what is wrong with my computer???

A:extremely slow boot up speed..(RESOLVED)

Possibly your system is infected with some type of malware/spyware.
Plz look over the
First Steps at Removing Malware

Also Download and install: HiJackThis

Create an uninstall list:

* Open HiJackThis
* Click on the button " Open the Misc Tools section"
* Click on the Box that says "Open Uninstall Manager"
* Click on the button "Save list"
* Copy and past the List from the notepad file into this thread

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RELEVANCY SCORE 96.8

Hey Guys, I was wondering if anyone could help me with a problem I've been having. I have Windows XP completely up to date, and an Agere Systems AC'7 modem. I have done virus, malware, and spyware scans which all came back clean. My problem is that starting about three days ago my modem would only connect at about 31 Kbps (sometimes slower, rarely any faster). Before this it would connect at 53 Kbps about 99.9% of the time with no problems and remain connected for the standard 8 hours. The new connection speed makes it nearly impossible to browse the Internet. It's just too slow for pages to load and I constantly have to reload pages that just stall out. If I had the money I'd definitely purchase high-speed Internet, but I don't have the funds right now.

I brought up the diagnostic tools for the modem and it said that the modem was working properly. I tried to update the driver, and got the message that said it was up-to-date. When I ran a troubleshoot on it, it said:

"Is your COM port turned off? The troubleshooter detected that a COM port may be disabled. This may be the cause of the problem. Follow the steps below. To enable a COM port

1. Open Device Manager in Control Panel.
2. Double-click Ports (COM & LPT) to expand the list of ports.
3. Right-click the port the modem is using, and then click Enable.

If Enable is not listed, the COM port is enabled."

The modem is listed as being COM port 3, but when I follow the steps that are listed; no COM por... Read more

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RELEVANCY SCORE 96.8

I could really use some advice on fixing some of the problems that I have recently encountered with my Laptop.
Problems; Extremely slow internet using google chrome, almost impossible to use IE 7, unable to view animated Luna Pic pictures on the internet, but can see them animated when saved on my laptop, (when viewing these kinds of pics, they changed to a tiny box just before they completely open up all the way).

I'm new here and not that great on understanding all the computer terminology but I will do my best to give you any additional information needed. I did see similiar threads but read that I should NOT do anything from another thread without getting advice so if this info was solved in another thread then I don't mind having a link put in here for me to follow.

I am using a Verizon Wireless Card/ VZ Access Manager version 7.0.13.1. I dont know if that will help you or not. I do have my computer specs listed, (I think they show up when you click my name?) I am using Google Chrome because it seems to be loading faster than IE, do I need to remove IE from my computer and will that help at all?

Please let me know if you need anything else.
Below is my Logfile, thank you so much!!!!




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:08:23 PM, on 7/28/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.ex... Read more

A:Extremely slow Internet Speed and more issues

Also, I recently installed Malwarebytes Anti Malware, ran a scan and it found one thing and removed it. Below is the log for it. I only recently installed that because my computer starting running really slow, but after I did intall this, it got even worse. I installed it from Cnet. Also, I don't know if this will help or not, but the other day I could not get on the internet at all, I called Verizon tech support, they walked me through troubleshooting and had me enter a long password I had never known about to open up the settings in the VZ Access Manager, then he had me change some of my settings and also told me someone had changed them and that's why I could not access the internet, I explained to him that was impossible since no one uses this but myself and hubby and he knows less about computers than me, plus in order to change those settings, someone would have had to know that Verizon password, so how could that have even happened?

Thanks in advance to anyone that can help me.
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4336

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

7/21/2010 3:02:32 PM
mbam-log-2010-07-21 (15-02-32).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 179769
Time elapsed: 54 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory... Read more

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