Over 1 million tech questions and answers.

A blue Screen that states a problem has been detected during logon

Q: A blue Screen that states a problem has been detected during logon

I have had a problem with my computer to begin with there was a virus that was blocking some exe files from running, such as for internet explorer, firefox, and all antivirus and malaware programs. Programs such as word, solitare, and notepad were fine. I read on this websit and a couple other of people having similar problems to mine therefore I tried everything. Finnally I tried Combofix, and got it to work by changing the file to winlogon.exe and running it off a flash drive. After that I ran Malwarebytes off the flash drive. Both programs found infected files and deleted many files. At this point my computer seemed to be working great. The interent was working and all, so I then Proceeded to download Avast Antivirus program, however the computer stated that the setup could not be completed due to insufficient rights or such. At that point I restarted the computer and then downloaded a uninstall program from Avasts website to unisntall the avast program that was currently on my computer and out-dated. I ran the uninstall and it stated that the computer needed to be restarted to complete the uninstall. So I restarted and then went back onto Avasts website to download the Antivirus program and recieved the same message. I check to ensure that I was logged on as the administrator, and I was. So I then logged in as Administrator and it still did not work. I then restarted the computer and then is when I started getting a blue screen during login. The blue screen state:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears agian, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe mode to remove or disable componets, restart your computer, press F8 to select Advanced startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000008E (0xC0000005, 0x829BA8EC, 0XF8993970, 0X00000000)
*** 0000168D - Address 829BA8EC base at 829BA000, Datestamp 4aa13ea5

Begging dump of physical memory
physical memory dump complete.
Contact your system administrator or technical support group for further assistance
***END OF MESSAGE***

The numbers under the technical information have been different each time I have restarted after recieving this message. I am able to restart and enter into SAFE Mode. After doing that I ran the Malwarebytes Anti-Malware program and found 2 more infected files, and the program deleted them. However the program stated that it needed to restart to complete the removal, so I restarted and recieved the above message. I have the Logs from both time the Malwarebytes has been ran and when Combofix was ran if needed. Wha can I do now.

RELEVANCY SCORE 200
Preferred Solution: A blue Screen that states a problem has been detected during logon

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: A blue Screen that states a problem has been detected during logon

Everything is pointing to the computer still being infected. When you are logged in under an admin account but get an "insufficient privlidges" message that usually indicates something is stopping you. I would log in via safe mode, run Malwarebytes and SUPERAntiSpyware, remove what they find and then log back in through the regular mode and run the scans again.

BSOD can also indicate an infection......

Read other 8 answers
RELEVANCY SCORE 67.2

...it restarts fine and works until the next time.....
Hey There,

Not sure what is triggering this or what's going on. I use adaware and spybot regularly. I have Symnatec antivirus and nothing seems to be going on according to it. I had a problem with my computer where it just shut off and would not restart, I took it in to the PC guy in town and he "fixed it" This was months ago (5 or 6). Now this blue screen thing taking over my PC randomly is new, happedn twice in the last two days, and I think 2 more times in the last 2 or 3 months. Not sure what causes it, please help if you can. I will try and write down the exact msg when it happens again. Should I post a Hijack this log? Also, I tried scanning my PC with housecall.trendmicro and it won't let me, nothing happens when I try to load it up.

Thanks,
A

A:Random Blue Screen With Writing Pops Up And States Something About My Memory And Gives A 45s Countdown

Have you check the Event Viewer in the Administrative Tools for error messages?Try running Memtest86.com Memory Diagnostic to see if you may have a bad memory module.

Read other 4 answers
RELEVANCY SCORE 66.8

when i start my computer a blue screen comes up saying that a problem has been detected and windows must shut down to prevent damage. the technical info says

STOP: 0X000000BE (0XFC7A4000,0X01C74121, 0XFB8B84A,0X00000008b).

ialmdev5.DLL - address BF027000, Datestamp 3c44cc8c

ialmdev5.DLL is the program causing the problem, i searched for the file in my computer and it says its a graphics driver so i didn't delete it, my dvd player and cd both haven't been working so maybe this is why, what should i do so i can get my computer to run regularly.
 

A:blue screen, problem detected

Read other 7 answers
RELEVANCY SCORE 66.8

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:19:20 PM, on 12/2/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\system32\bmwebcfg.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exeC:\WINDOWS\system32\CTsvcCDA.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Microsoft LifeCam\MSCamS32.exeC:\Program Files\Google\Update\1.2.183.13\... Read more

A:a problem has been detected.... blue screen

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 5 answers
RELEVANCY SCORE 66

Force started windows 10 computer shut off before it was done now im getting a blue screen saying a error has been detected and windows has been shut down to prevent damage to your computer

Read other answers
RELEVANCY SCORE 66

Force started windows 10 computer shut off before it was done now im getting a blue screen saying a error has been detected and windows has been shut down to prevent damage to your computer

A:Blue screen says a problem has beem detected

Hi @raquel18, Welcome to the HP Forums! I see you are having an issue with the HP Pavilion dv7-6163us Notebook not starting correctly. You can do a system restore,  F11 at the starting of Windows. You can use the Go Back option. Here is a detailed troubleshooter for when the computer won't start for Windows.Plug the power adapter directly into a different wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue. Please let me know how this goes. If this helps you to reach a solution, please click the Accept as Solution button down below in this message.  Thanks.

Read other 1 answers
RELEVANCY SCORE 65.2

I have Windows XP and a blue screen continues to appear even after trying safe mode.
I have a Dell Dimension 3000 series desktop.

I wasn't downloading or installing anything. A random popup appeared yesterday that said something about something being updated and I needed to reboot. I didn't recognize the popup. I want to say it was AVG but I'm not sure. I never rebooted. Today my PC was slow so I rebooted. When I did, a blue screen appeared with alot of information and this error Driver_IRQL_NOT_LESS_OR_EQUAL

So I rebooted and hit F8 to go into safe mode. This worked and I accessed my PC. I went to system restore and began that process. When my pc powered down and came back up, the blue screen reappeared. It now says "A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical Information:
*** STOP: 0X00000024 (0X00190203, 0x823E7C60, 0xC0000102, 0x00000000)

I can't move past this blue screen - safe mode or not...

Please advise.

Thank you,
Annie

A:Blue Screen appears that says "A problem has been detected..." Windows XP

can you boot into safe mode??

if so i would put your windows os disk in and run chkdsk /r from within the recovery console

Read other 8 answers
RELEVANCY SCORE 59.6

OK here is my problem.
I have a (my kid?s) HP Pavilion DV6-7002ax (aka dv6z-7000 (AMD-A10-4600M) using Win 7 (64) Home Premium and it has lately (last few weeks) developed a weird ?blue screen with active cursor? hanging habit.

After you log-on and the welcome screen pops up with the spinning circle and then before the desktop displays it switched to displaying a pale blue screen, with active mouse cursor.
Up to that ?blue screen? point, after logging on, the ?boot? is slow but normal, based upon my experience with this HP Pavilion.

This blue screen delay/hanging lasts around 3 ? 5 minutes and then the desktop loads and all is well.
I have searched the web and found many references to black and blue screens with active cursor related to HP Laptops but I have not found a real solution that has fixed my problem. Apart from just wait and wonder!

Suggestions I have tried include;
1. Scanned with Emsisoft Anti-Malware, Malwarebytes Anti- Malware, SUPERAntispyware (including in Safe Mode)
2. Specialty Scan with AdwareCleaner, rkill, TDssKiller, CCleaner
3. Registry Clean and Defrag with Wise Registry Cleaner
4. F5 > F8 > System Repairs Tools > Repair Startup (HP Pavilion has partition for System Repair)
5. F10 BIOS ? no issues that I can find
6. Command Prompt > sfc scannow (System File Checker)
7. Completed Full Disk Check C: > Properties > Tools > Disk Check
8. Alt + Control + Delete when blue screen appears > switched to taks ma... Read more

A:Pale Blue Screen with active cursor after logon & Welcome screen

There is a hotfix for this issue, with the issue being so wide spread one would think Microsoft would put it in an update. The hotfix is called Windows6.1-KB2578159, make sure to download the 64 bit version from Microsoft's site. This will hopefully fix your issue. At the hospital I work at we have had this issue a lot and just now found this hotfix, so I can't say for sure if it will fix your issue. Also make sure you have all the Windows updates installed. Hope that helps.

Read other 3 answers
RELEVANCY SCORE 59.6

A BSoD issue...

PIII Intel 82845 motherboard PC with Win XP SP2.
I had previously installed Vista Pack (thus replacing the Logon UI interface, other start menu etc) However that was removed half a yr back. It didn't quite uninstall Logon Ui. However, that did not pose any problem, as the XP without traces of Vista Pack continue to Boot up (although Logon screen splashed Vista type Logon Ui)..

That was to prepare you for history of this XP installation.

then, few days back, I used a exhaustive program called TuneUp utilities for XP 2008 edition. Somehow, I got hooked into changing Display setting etc. No probs. However, on few tries of changes, I happened to remember I clicked on the Configuration option of , 'Switch to Default Windows XP Logon UI' or something that prompted that TuneUp wants to bypass the VistaLOGON Ui.

After that setup change, the XP goes to boot process. On appearance of Logon screen, which somehow, it still props up old Vista Ui logon, a BOSD appears. STO P error. "Your system has been shutdown to prevent damage to registry."

I tried all options in Safe Mode, F8 button. I also used the "Don't shutdown on bluescreen option" That's how I managed to note down the Registry thing.

It also prompts me to disable 'Shadowing' option of RAM in BIOS. Although I doubt, cause the XP was working fine without any bios change.

I do not hv any backup disk or a bootable XP disk. Though I am having a Win95 partition and can boot to... Read more

A:LOGonUI.exe corrupt? Blue screen as soon as Logon Screen appears

One small thing to add: How can i copy the LogonUI.ex_ from a directory created for a XP SP2 file set, to windows\system32\logonUI.exe Is it a command called as expand.exe Is it inside XP SP2 directory. Can it be run from DOS bootup without HIMEM access. Basic DOS? Or is it recommended to boot up from XP bootable CD and run expand .exe to unpack LogonUI.ex_ or just copying internet dowloaded LogonUI.exe for SP2?

Read other 1 answers
RELEVANCY SCORE 59.2

hi..

this is my pc configs;

Hardware configurations:

* Intel Desktop Board DH67CL
* Intel Core i3-2100 Processor
* 4gb DDR3 RAM
* 1TB HDD ( Samsung SATA)

Software installed:

* Windows XP SP3 (Auto Update enabled)
* All .NET Packs installed
* All Runtime packs ( VC++, VB, JAVA) installed
* Norton Internet Security 2012
* Intel desktop utilities
* Internet Download Manager
* Utorrent
* Acronis True Image 2011

OS works good before 3 days. evil comes when i try to install "USB Over Network" (from fabulatech), BSOD appear's as plug nd play driver problem middle of USB over network install. when i restart the pc.., it stop's asking logon password but USB (any) ports are not work including keyboard nd mouse (DH67CL don't have PS2). same with safe mode also.

then i boot in to RECOVERY CONSOLE with win XP cd.. delete ftusbbus.sys, ftusb2.sys, ftusbload2.sys files from System32/Drivers folder nd reboot again. same problem.

so.. again i get in to recovery console and DISABLE "FTUSBSRV" Service nd reboot again. still same prob.

then i install xp with "REPAIR" option. but the setup stop respond with 34 min's. then i disable ACPI and ENHANCED options in BIOS.., Remove whole usb devices except mouse nd key-bored, replace another 4gb ram. i can't find out any logs name as pnplog.txt. restart setup again with repair option.

**** happen's now.. xp hang in blue blank screen with movable mouse pointer when setup enter's i... Read more

A:Blue screen when entering Windows XP logon-screen

there's no achi or acp settings in bios. only enhanced mode available..
 

Read other 1 answers
RELEVANCY SCORE 58.8

I got a new computer and am trying to use Ghost 2003 to clone my hard drive. I have tried using a LPT cable, CDr's and DVDR'. It tells me that the clone has been successful, but when I reboot it I get a blue screen that says "A problem has been detected and Windows has been shut down to prevent damage to your computer".

At the bottom it says" Technical Information Stop:0x0000007b" along with a bunch of other similar numbers.

This is driving me nuts, can someone please help?

I did a search, but did not really find anything that matched my problem.

Thanks!
 

A:Ghost clone leads to a blue "problem has been detected..." screen in XP

Look at these links for help.
http://support.microsoft.com/default.aspx?scid=kb;en-us;324103
http://support.microsoft.com/default.aspx?scid=kb;en-us;316401
http://support.microsoft.com/default.aspx?scid=kb;en-us;122926
 

Read other 2 answers
RELEVANCY SCORE 58.8

Can anyone help I have a friend who is encountering the following problem.

Win XP boots up however once you attempt to log on as a user all you get is a blue screen and the PC does not attempt to boot up the desktop.

When I have gone into safe mode the same happens although the screen is black.
 

A:Blue Screen after logon

Read other 16 answers
RELEVANCY SCORE 58.8

Hi everyone,
I am new to this arena so please bear with me. I work for a company whose network uses some Dell optiplex 745's running windows xp service pack 3. Recently one of these developed the BSOD. It comes up after logging on with username and password. It will not let me ctrl+alt+delete. the only thing I can do is restart which is when the problem repeats.
I have thouroughly checked out the bios settings, performed hard drive and memory diagnostics and I have put in a new HD from western digital: SATA 250 GB, 2500AAKX.
I have also reimaged the computer which works fine. Basically I have tried everything I can think of, even checking out different monitors and hard drives.
I am able to boot in safe mode and run an Anti-virus scan which came back clean.
I was able to do a manual scan in safe mode using symantec endpoint protection and the only thing that came up were some tracking cookies.
I am of the mind that there is either still a problem with a virus or there maybe issues with the integrated graphics card.
No other computers on the network have this issue, it is localized to this one desktop.
After all of this the issue still persists.
I feel like I am missing something and if I do not figure this out soon, what will be missing is my hair! I am about ready to pull it out by the handful.

If anyone has any Ideas I would sure like to hear them! Thanks alot in advance!
 

A:Blue screen after logon

Can you attach any minidumps? Please note, you may have to ZIP them
 

Read other 2 answers
RELEVANCY SCORE 58.8

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Genuine Intel(R) CPU T2080 @ 1.73GHz, x86 Family 6 Model 14 Stepping 12
Processor Count: 2
RAM: 1013 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 112971 MB, Free - 73404 MB; E: Total - 1499 MB, Free - 1347 MB;
Motherboard: TOSHIBA, IAKAA, 1.00, 0123456789AB
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled
--------------------------------------------------------------------------------------------------
I did a system recovery couple of months ago because i got infected by a virus. Then i started getting messages saying "Host Process for Windows Services has stopped working"(seems to be the main problem in Event Viewer), so I deleted Qmgr.dat files because I heard that might help, but I can't check for updates in Windows Update because I'm in Safe Mode.
BSOD used to come only once in while and not right after logging in. Now It comes up everytime right after the desktop starts loading.
These are the parameters:
STOP 0x0000008E (0xC0000005, 0x8262BF71,0xBOC8091C,0x00000000)

I've tried a couple of troubleshooting things:
-i dont think there is the option to disable BIOS memory options on my system
-the Windows Memory Diagnostic Tool found no errors
-Startup Repair Diagnosis found that the ACL's on system32 files are not proper
-SytemFileChec... Read more

A:Blue Screen -> once in a while to every logon

When you say you did a 'system recovery' did you mean Windows' 'System Restore' where you picked a date, or did you mean you reloaded Windows from your recovery partition ?

I've seen a lot of people comming here saying they 'recovered' from some infection, but still has lingering effects. If so, you should post to the malware removal forum.
 

Read other 3 answers
RELEVANCY SCORE 58.8

Hi , I'm using Windows XP Professional.Everything is fine until I reach the log on screen, then I click in my user account icon, windows shows the desktop , and a few seconds later a bsod appears for a moment and Windows reboots.
I have three hard drives: a 20 GB Seagate (an old Windows XP installation, not connected), 80 GB Hitachi (current Windows installation, connected to the computer) and 200 GB Western Digital (my files, connected to the computer).
I powered off the PC, unplugged the Hitachi drive ,connected the Seagate and now everything is working fine. So it must be a problem with Windows startup services or maybe corrupted data. Any ideas on how to fix this?
 

A:Blue screen after logon

I simply attempted to restart my computer and now I have a blue screen
with numerous lines of text. It starts with STOP 0x00000000A
What to do?
 

Read other 1 answers
RELEVANCY SCORE 58.8

I recently was slammed with a trojan virus and after many hours and several spyware removal programs, things are working. However, AVG's scan showed 8 files with the virus that are inaccessible. All Files are infected with "Trojan horse Agent_r.XJ." My question is: What, if anything shall I do about these files? I can't find any answers on the AVG support site. Thank you for your help.

Files inaccessible:

C:\WINDOWS\system32\svchost.exe (1576):\memory_001A0000
C:\WINDOWS\explorer.exe (868):\memory_001a0000
C:\Program Files\Mozilla Firefox\firefox.exe (5908):\memory_001a0000
C:\Program Files\Mozilla Firefox\firefox.exe (536):\memory_001a0000
C:\Program Files\Mozilla Firefox\firefox.exe (4428):\memory_001a0000
C:\Program Files\Mozilla Firefox\firefox.exe (4248):\memory_001a0000
C:\Program Files\Mozilla Firefox\firefox.exe (3408):\memory_001a0000
C:\Program Files\Mozilla Firefox\firefox.exe (2860):\memory_001a0000

Read other answers
RELEVANCY SCORE 58.4

well, i've just formatted and i'm facing the same problem:
just before the logon screen, a blue screen appears, (not the blue screen of death:P) just a 2-second flash. i googled it and it seems that many PCs have that, and nobody knows how to fix it....! so, anybody here?

A:blue flash before logon screen

Can you describe what you see a little bit more? A blue screen that is not a BSOD isn't very specific.

Read other 9 answers
RELEVANCY SCORE 58.4

I understand alot of people have posted about this issue already, but they seem to be saying that the computer is giving them the option to start up in Safe mode, which my computer isnt letting me do!

the message says

"STOP:c000021a [fatal system error]
the windows logon process system process terminated unexpectedly with a status of 0x00000000....

i really have no idea what to do, and im really rather rubbish with computers, is it beyond repair?
 

A:Blue Screen Preventing Logon

Read other 8 answers
RELEVANCY SCORE 58.4

Good evening. I am having a slight problem with my Vista Ultimate 32-bit. I've only just installed Vista for the first time and I cannot logon at all. I can logon in safe-mode but cannot logon in normal mode. I have searched around and it seems that it is a driver problem. Only thing is I have checked that I have the updated version of drivers etc. I had a similar problem with XP when I first got this PC. It was to do with the nforce drivers. Updated the driver on XP and it worked fine. But, I tried the same on for Vista and checked there was no problems reported yet the machine keeps giving the blue screen error. The details of the blue screen are below.

Product
Windows

Problem
Shut down unexpectedly

Date
23/12/2008 02:14

Status
Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057

Files that help describe the problem
Mini122308-02.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 00000000
BCP3: 95DC4CF0
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

I'm not sure if anyone can 'de-code' that and tell me what the problem is. Has anyone else suffered from this problem with nforce drivers?

Thanks

A:Blue Screen on Logon error

Hi.

This may not work but what's the odd's you could do a re-format/re-install or recovery to out of box state? If you can, I highly suggest you download and install ALL UPDATES AND SERVICE PACKS BEFORE ANYTHING ELSE (Of course, you must set a system restore point before you do this!!)

Read other 1 answers
RELEVANCY SCORE 58

Hi.

I have a serious problem at my hands.

This moring when I turned on my laptop a '0x00000051 (0x00000001, 0xL1, 0L008, 0x00716000, 0x000001D6)' Registy Error appeared on a blue screen. It then continuously restarts, never making it to the logon screen.

I have tried to reboot in Safe Mode and 'Last Known Working' mode but the same blue screen appears.

As I dont have a XP Home install disk (only boot disk supplied with laptop), I could not repair my registry so I have installed a parallel version of Windows XP Pro that came with another PC. I can access the hard disc so I will be able to back up most of my files BUT I cannot access the Documents and Settings of my user from the original OS because I selected 'Make this Folder Private' when I made the account.

Does anyone know of a way to disable the 'Make This Folder Private' option on an account that is on a parallel version of XP?

Laptop = Hi-Grade W6700 (higrade.com

Any help would be appreciated so much! Thanks
 

A:Blue Screen Of Death before Logon screen

I think you will have to take ownership of the folders and files you want to access.
 

Read other 2 answers
RELEVANCY SCORE 57.6

Trying to logon to Windows XP Professional, getting a 'Blue Screen' and an UNMOUNTABLE_BOOT_VOLUME error...

I recently installed new virus software that may be the cause.

Help
 

A:Can't logon to Windows XP Professional (Blue Screen)

Read other 7 answers
RELEVANCY SCORE 57.6

Hi My main problem is that I cannot logon windows because for some reason my local password has changed or does not work at all. I priorly tried figure out why win 10 is not running normally because I could not do anything in file explorer. Every time I right-clicked in file explorer it just froze up and win 10 refreshed itself to the main screen after about a minute. I suspected a freeze conflict to be related to my dynamic video cards. I have onboard Intel 3000 and separate Radeon 6700 HD. I updated Radeon Catalyst drivers but no change in stability. Next I unabled all non-windows services in task manager and rebooted my laptop. It could not boot up twice so win 10 tried to fix that automatically with no success. Then I tried to reboot windows 10 by booting it up with my manufacturer software on my system drive. After 15 minutes of installing it announces that it was unsuccessful. Then it went to safe mode and I am stuck with password that does not work. Strange thing is that several times I have entered different passwords or just hit enter after I get "wrong password try again" it says finally "welcome" and dots start circling concluding to a few moments (half a minute) later "wrong password, try again". I have to add that I have fingerprint reader and I have usually used my fingerprint recognition in order to logon windows. Now that non windows services are unabled I cannot use my fingerprint option. I know my password is 100% right but it won*t work. Anyway, trying to r... Read more

Read other answers
RELEVANCY SCORE 57.6

Hi My main problem is that I cannot logon windows because for some reason my local password has changed or does not work at all. I priorly tried figure out why win 10 is not running normally because I could not do anything in file explorer. Every time I right-clicked in file explorer it just froze up and win 10 refreshed itself to the main screen after about a minute. I suspected a freeze conflict to be related to my dynamic video cards. I have onboard Intel 3000 and separate Radeon 6700 HD. I updated Radeon Catalyst drivers but no change in stability. Next I unabled all non-windows services in task manager and rebooted my laptop. It could not boot up twice so win 10 tried to fix that automatically with no success. Then I tried to reboot windows 10 by booting it up with my manufacturer software on my system drive. After 15 minutes of installing it announces that it was unsuccessful. Then it went to safe mode and I am stuck with password that does not work. Strange thing is that several times I have entered different passwords or just hit enter after I get "wrong password try again" it says finally "welcome" and dots start circling concluding to a few moments (half a minute) later "wrong password, try again". I have to add that I have fingerprint reader and I have usually used my fingerprint recognition in order to logon windows. Now that non windows services are unabled I cannot use my fingerprint option. I know my password is 100% right but it won*t work. Anyway, trying to r... Read more

A:My PC gives a blue screen when I trying to logon Hiren Mini ...

Hello @Vuyo1587, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I came across your post about issue with the notebook not starting, and wanted to help!  I understand that you are having trouble logging into the Operating System, using the password. To start, can you provide me with the Product Number of the notebook?  Here is a link you can use that will help you find your Model and Product Number:HP Customer Support - Products Can you also clarify the Operating System?  In the post, you indicate that you are working with Windows 10.  However, the information in the title and product description indicates Windows XP, and Windows 8.1.  If you are indeed working with Windows 10, try resolving the login issue, using the following document.  Please post back with the results: HP PCs - How to Recover Your Forgotten Password (Windows 10) Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

Read other 1 answers
RELEVANCY SCORE 57.6

Going through some pictures on the Facebook group 'I am Fluent in Sarcasm' I noticed a small window briefly pop up, I couldn't read what it said because it disappeared quickly. I had a bad feeling about it and afterward my computer started running very slowly. I restarted it, typed in my password, then got a blue screen which said this:A problem has been detected and windows has been shut down to prevent damage to your computer.If this is the first time you?ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps.Check to see if you have adequate disc space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try charging video updates. Check with your hardware vendor for any BIOS updates, disable BIOS memory options such as caching or shadowing. If you need to use safe modeto remove or disable components, restart your computer, press f8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:***STOP:0x0000008E(0xc0000006,0x81C813673,09xE601A5C,0x00000000)Collecting data for crash dump?Initializing disc for crash dump?Deckard's System Scanner v20071014.68Run by Justin on 2009-03-24 09:37:16Computer is in Safe Mode with Networking.--------------------------------------------------------------------------------Total Physical Memory: 958 MiB (1024 MiB recommended).System Drive C: has 5.25 GiB (less than 15%) free.-- HijackThis (run as Jus... Read more

A:I'm getting the blue screen when I logon (details in body)

DDS.txt:

DDS (Ver_09-03-16.01) - NTFSx86 NETWORK
Run by Justin at 23:54:30.17 on Wed 03/25/2009
Internet Explorer: 7.0.6000.16809 BrowserJavaVersion: 1.6.0_11
Microsoft? Windows Vista? Home Premium 6.0.6000.0.1252.1.1033.18.958.351 [GMT -7:00]
============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\notepad.exe
C:\Users\Justin\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

=============... Read more

Read other 42 answers
RELEVANCY SCORE 57.6

I was getting random blue screens on Windows 8.  I had hoped upgrading and changing RAM would fix it, but it hasn't helped.  I also had the hope that Windows 10 upgrade might fix it.  Again...nothing.   Other troubleshooting steps:1.  Tried upgrading to Windows 10 from a re-imaged (clean) Windows 8.  2.  Tried disabling all startup programs and non-Microsoft services.3.  Uninstalled and reinstalled drivers for video, sound, and wireless.4.  All drivers are up to date from Windows Update and HP Support Assistant.5.  Ran chkdsk /f /r.6.  Ran sfc /scannow. I understand Windows 10 is still new and still has some buggy drivers.   Any help or suggestions would be greatly appreciated.  I don't care for Windows 8.  Is it time for me to put Ubuntu on here? I used WhoCrashed program to try to figure out what was causing the problem.  I have copied and pasted the information it gave me.  If you need more information, please let me know. On Sun 10/25/2015 6:35:16 PM GMT your computer crashedcrash dump file: C:\WINDOWS\Minidump\102515-23609-01.dmpThis was probably caused by the following module: ntoskrnl.exe (nt+0x14E2E0)Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800A0CA41FE, 0xFFFFD001CBB31EA0, 0x0)Error: SYSTEM_SERVICE_EXCEPTIONfile path: C:\WINDOWS\system32\ntoskrnl.exeproduct: Microsoft® Windows® Operating Systemcompany: Microsoft Corporationdescription: NT Kernel & SystemBug ch... Read more

A:Random Blue Screen after Logon to Windows 10

Hi @twotwenty?,   Welcome to the HP Forums!   It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More I grasp that on startup or boot you get a blue screen error.  This happened with Windows 8 and you hoped that upgrading to Windows 10 would resolve the issue but it did not. You have tried the following without success. 1.  Tried upgrading to Windows 10 from a re-imaged (clean) Windows 8.  2.  Tried disabling all startup programs and non-Microsoft services.3.  Uninstalled and reinstalled drivers for video, sound, and wireless.4.  All drivers are up to date from Windows Update and HP Support Assistant.5.  Ran chkdsk /f /r.6.  Ran sfc /scannow.  Are you overclocking your system? Here is a link to  HP PCs - Error Messages Display on a Blue Screen during Startup or Boot (Windows 10, 8, 7). After running the hardware tests if no problems are found I would retest the memory using MemTest86 and run it several times. Here is a YouTube video for informational purposes only  which may also help. Blue Screen of Death [ntoskrnl.exe] Troubleshooting.   If the issue remains please reply back with the results from your troubleshooting. Thank you  for participating in the HP Forums! We want ... Read more

Read other 8 answers
RELEVANCY SCORE 56.8

Can someone help me here? I've tried rewriting the MBR, fixboot C:, and before all that chkdsk /r, but still can not get into the logon screen to access my user names. I've even tried Ctrl-Alt-Del on the blue MS Windows XP screen and nothing comes up. That's the screen that comes up right before the logon names appear. Is there anyway to fix this problem?

I'm stumped...

Thanks,
Brooks
 

A:XP Home - Cannot get to logon screen, just the blue MS WinXP splash

Read other 6 answers
RELEVANCY SCORE 56.8

I just started on new dell latitude windows 7 32b SP 1, enterprise edition at work. I was giving dual monitors. I tried the program DisplayFusion to play around with dual monitor wallpapers and logon screen. I didn;t like and unsintalled DisplayFusion and all saved settings with it. Afterwards, my logonscreen remained the custom one I used in DisplayFusion. I managed to get it back to the default blue.

Well, prior to isntalling and using DisplayFusion, when I would lock my computer, the logon screen was automatically the same as my desktop back ground. I beleive when I first received the computer, it may have been blue, but not sure. I set up my theme as I wanted, custom, just one built in windows background and custom window color.

But now, I cannot get my logon screen to go back to the being the same as my desktop. I've searched and searched but have not found this exact problem anywhere. Only found how to change logon to custom. And thats not what I want to do.

I know someone else in my office has the lockscreen same as desktop background. Prior to my use of this pc, there has been no attempt to make any custom logon screen background. And the other user that has this feature barely knows how to use a computer, so he just set a wall paper and that was it.

Can Any one help please?

Thanks,
~Steve

A:Logon Screen was desktop background, now blue, after DisplayFuison

Can't you just use a system restore to a point before you used this DisplayFusion thing?

Welcome to the forums by the way.

Read other 8 answers
RELEVANCY SCORE 56.4

I've started having problems when logging on to my Dell Laptop running Windows 8.1 Pro. The icons are slow to appear after logon and I can't select icons with the touchpad. The screen then flashes blue and the icons reload after which the laptop operates normally.

I get an Error Event ID 1000 copied below which seems to be the problem. It points to a faulting module twinui.dll. Have you any advice how to solve this problem?

Level Date and Time Source Event ID Task Category
Error 27/09/2015 07:17:02 Application Error 1000 (100) "Faulting application name: Explorer.EXE, version: 6.3.9600.17667, time stamp: 0x54c6f7c2
Faulting module name: twinui.dll, version: 6.3.9600.17415, time stamp: 0x54503c45
Exception code: 0x80270249
Fault offset: 0x00000000002f497f
Faulting process ID: 0xe08
Faulting application start time: 0x01d0f8ec1e23ccaa
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\WINDOWS\system32\twinui.dll
Report ID: 5d5dc171-64df-11e5-84b3-b82a729fff82
Faulting package full name:
Faulting package-relative application ID: "

A:Icons Slow to Load at Logon & Blue Flash on Screen?

A couple of us have just interacted about "slow icon loading" so you for sure are not alone.

Explorer.exe is the process responsible for the icons et al - I have killed that process and restarted it when the Volume icon in the systray doesn't show up as it is supposed to.

If you do a Google Search for "twinui.dll" you'll see lots of folks with the same error - perhaps one of those hits will resolve the problem.

----

Post-post addendum: Though the "resolution" might not be the ACTUAL resolution, there is a thread right here about the same problem - years old: Can not access apps

Read other 2 answers
RELEVANCY SCORE 56

My screen went blue can't remember what it said but I think it had that an unexpected caused windows to shut down and lots of other stuff. I restarted the computer and then straight away did a system restore to a few days ago which also same day I installed 7.
Now 7 is only detecting 512mb of ram instead of my 1.5gb. What can I do???

Gotta say however 7 runs quite ok with 512mb of ram lol

A:Got a blue screen, now not all ram being detected

boot up normally then type in the search bar msconfig go into boot advanced options and the select the max amount of ram you have installed. i had home premium 64 bit running on 1gb om ram.

Read other 6 answers
RELEVANCY SCORE 55.6

Hi, my laptop has a blue screensaver that says Warning Spyware detected on your computer. I tried getting rid of the spyware and viruses but i need help. Every 20 minutes or so the entire screen goes blue and it says a problem has occured and it advises me to restart. My laptop is bugging out. I need help please. My DSS report is below-------------------------------------------------------------------------------------Deckard's System Scanner v20071014.68Run by D K on 2008-06-30 15:27:04Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --5: 2008-06-30 19:27:09 UTC - RP5 - Deckard's System Scanner Restore Point4: 2008-06-30 17:53:42 UTC - RP4 - Installed BitDefender Total Security 20083: 2008-06-30 00:04:51 UTC - RP3 - System Checkpoint2: 2008-06-28 16:50:18 UTC - RP2 - System Checkpoint1: 2008-06-23 03:34:59 UTC - RP1 - System CheckpointBacked up registry hives.Performed disk cleanup.Total Physical Memory: 503 MiB (512 MiB recommended).-- HijackThis Clone ------------------------------------------------------------Emulating logfile of Trend Micro HijackThis v2.0.2Scan saved at 2008-06-30 15:31:06Platform: Windows XP Service Pack 2 (5.01.2600)MSIE: Internet Explorer (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\system32\smss... Read more

A:Blue Screen Spyware Detected Need Help Please

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download the OTMoveIt2 by OldTimer. Save it to your desktop. Please double-click OTMoveIt2.exe to run it. Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

C:\WINDOWS\system32\blphcnkcj0en21.scr
HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system\\NoDispBackgroundPage
HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system\\NoDispScrSavPage
Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.Click the red Moveit! button.A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.Close OTMoveIt2If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.Also post a new log from DSS.

Read other 2 answers
RELEVANCY SCORE 55.6

Sorry for my previous, incorrect post. I followed the instructions on the link provided and here's the DSS log (Kaspersky website wasn't working for me). Again, here's the description for my problem:Ok, so my screen went blue and I got a Spyware detected text telling me to install some spyware removal tool. I already had spybot, but w/e got on my computer is preventing me from opening it. I've also noticed that task manager got disabled (I downloaded xptaskmgrenab to enable it, but w/e I have constantly disables it) and I also can't touch anything in the registry folder (when I try enabling task manager through 'Run'). My computer also automatically installed antivirusxp 2008, I got malwarebytes to remove it and avg is trying to get rid of everything now >.> Also, I should mention that when I tried starting in safe mode, I would get a message that said something along the lines of 'cannot start SPTD something'...but anyways it basically prevented me from starting up in safemode. I also dl'ed and ran smitRem, but this program also brought up the error "Editing registry folders is prohibited by the administrator" even though I have an admin account. Another funky thing is I get one of those "cannot find program to run" menus for something called wpx120.cpx I think, I'm not sure what that is either, but it has appeared with the spyware problem and will cause my computer screen to go black momentarily. My computer tends to freeze when I try looking at pr... Read more

A:Blue Screen + Spyware Detected

Hello and welcome to BCWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay. Please see here for instructionshow to install HijackThis and make a logfile. Save it into convenient location and include it to your next reply, please.NextPlease do a scan with Kaspersky Online ScannerNote: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.Click on the Accept button and install any components it needs.The program will install and then begin downloading the latest definition files.After the files have been downloaded on the left side of the page in the Scan section select My ComputerThis will start the program and scan your system.The scan will take a while, so b... Read more

Read other 2 answers
RELEVANCY SCORE 55.6

Qurious about this error msg on the good old blue screen that I received tonight. First time for it, did some google searches, I think it has to do with memory, but am unsure. Any info appreciated, and thanks for your time.

Regards
IMP49
 

A:leak detected in exp tab blue screen

Read other 8 answers
RELEVANCY SCORE 55.2

I am using XP Pro and the automated update just downloaded the recent updates so i told it to install them. Then it restarted the computer after prompting me to.

I am now getting a "c000021a The Windows Logon Process terminated unexpectedly with a status of 0xc0000018 The system has been shutdown"

I have tried to get into Safe Mode, but it still give the error to go into safe mode, I went into the Recovery Console, but not sure if I can do anything useful in here. I was thinking of trying a repair, but would prefer not. Is there a command line version of the XP roll-back feature, or does anyone know how to fix this problem in general? Or is the only solution as it stands to do a Repair Install?

Thanks, James
 

A:Solved: Blue Screen & Reboot - Windows Logon Process Terminated Unexpectedly

Read other 14 answers
RELEVANCY SCORE 54.8

Hello!

Unfortunately my mum clicked a link from a greetings card and my computer background was instantly transformed to a blue screen with a warning message indicating spyware has been found and I should click to remove it. The computer then restarted itself and went to the error blue screen of death. I restarted it from that and ran Spybot SD and that removed some adaware. I also ran Dr Web which removed about 8 trojens. However this did not remove the background bmp and also my internet is hijacked when searching (e.g searching for windows help leavs to the Everest website).

My bf then came to this site and ran TR which removed a trojen and subsequently the background reverted to a bright blue background but without the warning message. The Panda search found a lot of things but still I have problems.

I have now ran Hijackthis and the log is posted below:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:34:49, on 24/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe ... Read more

A:Blue Screen- Warning Spyware detected

Bump :)

Read other 11 answers
RELEVANCY SCORE 54.8

sometimes upon booting i will get a blue screen and am forced to restart the computer via the power button. i also suspect malware or spyware to be present on my system. i am simply wanting to clean everything off and prevent it from returning. here is my HJT log:Logfile of HijackThis v1.99.1Scan saved at 6:24:05 PM, on 4/7/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\SYSTEM32\ZoneLabs\avsys\ScanningProcess.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\SYSTEM32\ZoneLabs\avsys\ScanningProcess.exeC:\WINDOWS\System32\drivers\CDAC11BA.EXEC:\WINDOWS\system32\UStorSrv.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Program Files\support.com\bin\tgcmd.exeC:\WINDOWS\System32\hkcmd.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\Windows Defender\MSASCui.exeC:\WINDOWS\system32\... Read more

A:Blue Screen And Rouge Programs Detected

Hello,Welcome to Bleeping Computer's HijackThis forum. There are some traces of malware on your system.Before we begin, please disable any real-time antispyware scanners you may have running. Leave them disabled until we are finished here, as they may interfere with some steps of the fix. From your log it appears that you have real-time scanning enabled for the spyware component of Zone Alarm. Also possibly Superantispyware and Windows Defender. I'm afraid I don't I don't know any of these programs, but I'm sure the help files will have instructions on how to disable their real-time scanning features.A suggestion, when your computer is clean, only enable one real-time antispyware scanner. It is fine to have multiple antispyware programs on your system, but real-time scanners tend to interfere with each other, so the general rule is: one antivirus, one antispyware, and one firewall running. Use the other programs for occasional "on-demand" scans.Regarding the blue screen: If it happens again please write down the entire error message including all letters and numbers, and post it with your next reply. The message is vital if we are to track down the cause of these crashes.Now, let's begin cleanup. This will not be a one-step process, It will take several posts and replies to identify and eradicate the "bugs" on your system.First, Unhide files and folders: 1. Close all programs so that you are at your desktop. 2. Click Start, My Computer. 3.... Read more

Read other 6 answers
RELEVANCY SCORE 54.8

I am running a AMD 64, 1 GIG memory, Asus motherboard, real nice computer.

Everything has been working fine until last night. I received the BLUE SCREEN and now when I try to re-boot I get a message which reads

NO HARD DISK DRIVE DETECTED.....

HELP????

I dont want to lose all the family photos and such that I have loaded up on this machine.

ANY suggestions?
 

A:No Hard Disk Detected- Following a Blue Screen

Take the lid off the pc Ron and make sure all connections are secure, ie; power supply to hard drive, IDE connectors etc.
Make sure the pc is switched off, I'm not trying to be funny but it has happened.
Get back with what occurs.

Wolfey
 

Read other 2 answers
RELEVANCY SCORE 54.8

Blue Screen Spyware: threat detected on your PC please HELP!!!! I have this screen on my computer desktop it also disabled my Task manager and keeps popping windows on me every five mins. I cannot run my internet without it going very slow. please help me if you can
 

A:Blue Screen Spyware: threat detected on your PC please HELP!!!!

Read other 14 answers
RELEVANCY SCORE 54.8

I recently got the blue wallpaper with the yellow box saying "Warning! spyware detected" can anyone identify the things i need to fix heres my log.


Logfile of HijackThis v1.99.1
Scan saved at 328 PM, on 5/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\HP_Administrator\Desktop\antiv\hijackthis_sfx\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...ION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Ex... Read more

A:blue screen: warning spyware detected

Please follow our 5 Step process outlined here:

http://www.techsupportforum.com/secu...oval-help.html

After running through all the steps, please post the requested logs.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Read other 1 answers
RELEVANCY SCORE 54.8

My son is getting this blue screen warning on his HP pc, with WinXP.
I have searched the internet for ways to resolve this, but most of them involve downloading something.
How can I download something, if I can't get past this blue screen?
I also have no idea where the XP CD for his pc is.

Can anyone help, please?

Oh, we do have 3 users on his pc, because it used to be mine. On my profile, all you get is the windows wallpaper. No icons, no start button, nothing (even when you rightclick the desktop - nothing). On my wife's profile, it looks fairly normal, but some other warning comes up, that won't go away, and prevents you from doing anything else.

On my son's profile, you cannot get beyond the blue screen.

Thank you!

A:Blue Screen Spyware Detected On Your Computer

I guess you have to download something on CD or the internet.

Read other 5 answers
RELEVANCY SCORE 54.8

Hello,
My system windows 7 has been showing the logon screen after cicking on my account,.
It shows welcome and again its shows logon screen.
I logged  in with safe mode and created another account . New account worked fine. After shut down and i again logged in,It shows same problem.
Again logon screen is displaying
Kindly help meee out

Read other answers
RELEVANCY SCORE 54.4

I had been here in June trying to find help on where to go with my issue and couldnt stay on top of it due to access to a second computer. I have rough notes on what I had done last time but I believe I had gotten to a point where I was asked to post a combofix or Hijackthis log. Past convos may be archived here somewhere.

I start my computer and I get a blue Screen with "Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer" Along with this I get to my desktop and get an error message saying explorer.exe has generated errors and needs to be shut down. Then process repeats. I seem to be able to access task manager so I do not think I am totally shut out but at times eveything shuts down. This is my fathers computer that i am trying to help him with. Windows XP system. He does not know his original user and pass to access safe mode if that is a necessary step I need to take I am not sure how to recover that information.

From the few notes I can still decipher I beleive the explorer errors where not always there and may have arrived after running Malware bytes or Anti-malware. I think i may have posted a hijackthis log before i went inactive. I have not found any old posts when searching my posts on the forum screen. But if there are archived files somewhere they may help.
I appreciate any help or direction you are able to supply for me. I hope I have been specific enough to provide my situation.

A:Blue Screen Spyware Detected And Explorer Crashing

Hello. I am PropagandaPanda (Panda or PP for short) and I will be helping you with your log.Sorry for the delay. We have 300+ logs waiting to be answered.I will need some time to look over your computer's log(s). I am still in training, so my responses to you must be checked by a coach.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here. Please take note of a few guidelines for this fix:Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.If you do not understand any step(s) provided, please do not hesitate to ask. I would much rather clarify instructions or explain them differently than have something important broken.Even if things appear to be better, it may not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself. Finally, please reply using the button in the lower right hand corner of your screen. Do not star... Read more

Read other 8 answers
RELEVANCY SCORE 54.4

Dear all expert!!Few days ago I was trying to install a program for making ring tone on iphone but after I install the program and restart the next day, my wallpaper were change to blue screen with "Warning! Spyware detected on your computer! install an antivius or spyware remover to clean your comptuer". I have read a lot of the forum information and download combofix and hijackthis, the below is the log file, please HELP!!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:50:58 PM, on 3/29/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\system32\Drivers\bwcsrv.exeC:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exeC:\WINDOWS\system3... Read more

A:Blue Screen With Yellow Word "spyware Detected!"

Hello and welcome to BleepingComputer. I need to disable your Microsoft AntiSpyware Real-time Protection as it may interfere with the fixes. Open Microsoft AntiSpyware. Click on Options, Settings. In the left pane, click on Real-time Protection. Under Startup Options uncheck: Enable the Microsoft AntiSpyware Security Agents on startup (recommended). Under Real-time spyware threat protection uncheck: Enable real-time spyware threat protection (recommended). After you uncheck these, click on the Save button and close Microsoft AntiSpyware. Right-click on the Microsoft AntiSpyware icon on the taskbar and select Shutdown Microsoft AntiSpyware.Then....Open notepad and copy/paste the text in the quotebox into itFile::C:\WINDOWS\system32\nmpcretorqtkj.bmpC:\WINDOWS\system32\dobeton.bmpC:\WINDOWS\system32\cbbsfawa.iniC:\WINDOWS\system32\belgfatormdgf.bmpC:\WINDOWS\system32\amfmjdlt.iniC:\WINDOWS\system32\epojmdgnmdsjad.bmpC:\WINDOWS\system32\adsretcj.bmpC:\WINDOWS\system32\mlsfmpgrqtgn.bmpC:\Documents and Settings\joey\Application Data\Anti-Virus-Pro.comC:\WINDOWS\system32\sjatgrqtojqdon.bmpC:\WINDOWS\system32\idsjqdgf.bmpC:\WINDOWS\system32\mmax_goog.iniC:\WINDOWS\system32\knilgjqpkn.bmpC:\vwhfxvxv.exeC:\kbvxxo.exeC:\WINDOWS\mrofinu1535.exeC:\WINDOWS\b155.e... Read more

Read other 5 answers
RELEVANCY SCORE 54.4

I have seen sumiiar problem posted by a number of users. I have been wrestling with removing variety (all related) of messages about a spyware threat that has been detected on pc. Running XP operating system. Thank you in advance.

Here is HJ log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:16:30 PM, on 9/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~2\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\uesiuqcr.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIR... Read more

A:blue screen warning pyware threat has been detected on your pc

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

Please download ComboFix and Save it to your Desktop.

**Note: It is important that it is saved directly to your desktop**

First, we need to install the Windows Recovery Console.

The Windows Recovery Console will allow you to boot up into a special recovery(repair) mode, if n... Read more

Read other 16 answers
RELEVANCY SCORE 54.4

I have a desktop background that is blue with a yellow box with black lettering that says,"Warning! Spyware detected on your computer!. underneath that there is white lettering that says, "Install an antivirus or spyware remover to clean your computer." I was searching for a clip from the olympics. I went to a site and the next thing you know my computer was infected. Please help. The computer is not even four months old and now this. Im worriedthis is my hijackthis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:09:01 AM, on 8/9/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Windows\RtHDVCpl.exeC:\hp\support\hpsysdrv.exeC:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exeC:\Program Files\McAfee.com\Agent\mcagent.exeC:\Program Files\iTunes\iTunesHelp... Read more

A:Warning! Spyware Detected On Your Computer! Blue Screen

Now there is a system information icon that continues to pop up at the lower right side of my computers menu bar
it reads:

Antivirus XP 2008
Aintivirus has found 418 virus on your computer. It is recommended to disenfect files as soon as possible.

But I have Windows Vista. Im confused

Read other 13 answers
RELEVANCY SCORE 54.4

Hi. My daughters computer has been infected by antivirusxp 2008. I have read some solutions but am not sure if I can follow them. Please help! and Thanks.
This is the hijack this log.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:11:16 PM, on 8/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\... Read more

Read other answers
RELEVANCY SCORE 54.4

I found a message on blue color desktop "warning spyware detected on your computer install an antivirus or spyware remover to clean your computer" then I tried to run HijackThis and got result below;

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:47:20, on 7/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program F... Read more

Read other answers