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windows 7 upgrade and rollback both failed, no access to desktop

Q: windows 7 upgrade and rollback both failed, no access to desktop

I attempted to do an in place upgrade. After the upgrade was apparently complete the screen went black and there was no activity. I waited a bit, but no change; so I decided to force reboot my computer. I entered safemode and received a message about the upgrade not being successful and rollback process taking place--but then I received additional bad news: the rollback was not successful.

Now when I attempt to boot into Windows 7 I cannot access the desktop, only the following command prompt:

X:\$WINDOWS.~BT\Windows\system32

If I boot from my Windows 7 DVD, the first thing that comes up is a screen that says "Windows Boot Manager" It then tells me to choose which operating system to start, but only one is listed:

Windows Setup [EMS Enabled]

If I choose this I get the usual "Windows is loading files..." screen and am taken to the main Windows Install. I tried all the repair options; none has any effect.

I have been able to find very little information on this problem on the web, and no solution; the few threads I have found on the subject have led me to the conclusion that my best option right now is just to do a clean install.

I have two partitions on my disc, my main system partition (C) and a data partition (D). It looks like the Windows Installer took the letter D for itself and has created its own partition, called "Windows Setup Rollback."

One complication is that, although the upgrade failed, it used a sizable amount of space on my system partition while it was working and my system partition now just barely misses the cutoff for GB required in order to do a clean install, so I would need to install the system onto my data partition, not onto the C partition. I thought about using the commandline to move files from C to my data partition and make space. But I can't do it. All of my folders in the user directory show up as empty, and I cannot find my data partition at all via the commandline, only the new D Rollback partition the installer created.

If I do a clean install to my Data partition, will there be some way for me to access my user data afterwards?

I am guessing that all of my User data is now held within the "Windows Setup Rollback" partition. It is not being held in the usual 'Windows.old' folder; I can't find any folder with such a name in the directory; and I don't know how to access this special Rollback partition or extract data from it.

I am also concerned about what will happen to the Rollback partition if I do a clean install on my Data partition rather than the C partition. (Because the data partition was using D before the Rollback partition claimed that letter.)

Does anyone know if it will be possible for me to access the rollback data if I do a clean install on my second partition? Will Windows preserve this partition as letter D and assign my new Windows 7 partition a new letter?

Any suggestions for the best way to go about this, so that I can get my system back up and running without losing the rollback data, would be greatly appreciated!

RELEVANCY SCORE 200
Preferred Solution: windows 7 upgrade and rollback both failed, no access to desktop

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A: windows 7 upgrade and rollback both failed, no access to desktop

Boot into the installer and look at the partitioning on the Drive Selection Screen. Your data partition should still be there. You can browse in using the installer to Explore the data to confirm it's there or Copy & Paste - in Windows Recovery Console.

As you've found this is not a rational backup method. Your files should always be backed up externally, even to the cloud using the 7gb which comes free with MS Skydrive, which can also Sync Any Folder to Your SkyDrive Account | PCWorld

Once your files are secured I would choose the System Reserved (100mb) boot partition and Win7 partition to delete using the Installer's CUstom Drive Options, then create a new partition there for install which will also create a functioning boot partition for the Clean Install Windows 7

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RELEVANCY SCORE 98.4

Good Evening,

I have an issue that I hope someone in the land of Experts will be able to help me with. I have searched Expert’s Exchange as well as Google and I seem to have a bit of a unique situation.

Yesterday, I began an upgrade of a Windows SP2 computer to SP3. The install appeared to be going well, but after about 75% completion, I received a generic Access Denied message. The computer began to rollback the installation. When the rollback was completed, I allowed the computer to reboot. Upon logging back into the computer with my Domain Admin account, I received the following message:

“Windows cannot load the profile and is logging you on with a temporary profile. Profile will be erased at logout.”

When began to move around the computer, I found that I couldn’t really do anything. I was not able to create any new files or modify existing ones. My first reaction was that the drive permissions were messed up. I ran secedit:

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

Result: “Unable to read from or write to the database.”

I was able to open the secsetup.inf in Notepad. I figured the problem as in the creation of the secsetup.sdb file. I then modified the command to point to a network drive (which I could write to):

secedit /configure /cfg %windir%\repair\secsetup.inf /db Z:\secsetup.sdb /verbose

Result: Same as before - “Unable to read from or write to the database.”
I then attempted to run System Restore. I found that ... Read more

A:Windows XP Pro SP3 Failed Upgrade - Access Denied on All Files after Rollback

Reinstall windows. It would be quicker.
 

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RELEVANCY SCORE 67.2

Posted this on Neowin also but no harm posting it here:

Hi,

I have the RTM version of Windows 7 which i installed on a newly created partition, the install failed and then the rollback subsequently failed and hung.

I have since deleted the partition I planned to install Windows 7 on, however it still exists when i reboot my computer and constantly tries to install itself.

I found one Knowledge Base Article on Microsoft Support but it pertains to Vista instead of XP and the commands it lists do not work in XP.

All im trying to do is get my PC to forget the Win 7 install so when i reboot my pc it goes straight into XP and not the Windows 7 install loop but i cant find anyway to do it.
One point to note I booted from the XP cd and tried FIXMBR when it came up to select which Windows install i wanted to fix it said that Windows was on D: when it is on C: ?

My PC is set up with 1 hard drive and 2 partitions

C: -- Windows XP
D: -- Partition for programs etc

I -- This was a 30gb partition made for Win 7 however i have since deleted this partition and moved the free space back to D:

A:Windows 7 failed rollback/Install

Where did you get this RTM copy from?

Bad ISO maybe?

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RELEVANCY SCORE 64.4

Recently staff PCs (Dell OptiPlex 3010) were updated to Windows 10 so that it could be activated and then rolled back to Windows 7 x64 Pro. The process itself went along without any issues upgrading, and the rollback didn't have any noticeable problems either. However, two out of the eight OptiPlex 3010's have an issue where they can't connect to the network any longer now that Windows 7 has been rolled back.
Model amongst all of them is the same.
Ethernet patch cords are good.
Network drops are functional.
Network adapter is enabled, device manager shows nothing wrong.
Loopback test works on interface.
Red X with no connections available on network connection icon.
Disabling, reenabling doesn't work.
Uninstalling adapter along with the driver and restarting PC doesn't make a difference.
Using latest driver from Dell's website doesn't make a difference.
SFC /scannow doesn't show any integrity violations.
Powering PC off, unplugging it, and draining residual power doesn't have any effect.
IP is set by DHCP and is set to automatic, just like it was before.
Windows troubleshooter indicates an issue failing to bind and suggests driver reinstall.

I'm out of ideas to try - has anyone else run into this problem or can you think of any other things I might take a look at? Hate to backup and then do a fresh install, but may have to.

A:Realtek network adapter failed after Windows 10 rollback to Windows 7

Hello and welcome Camelonian mate are you sure you checked that driver you were updating was for the 7 64bit system?? In this Drivers & Downloads | Dell Australia I cannot find that model so where are you getting the drivers from and i am suggesting drivers because you say the device/s are ok and usually not prone to going belly up. Just a by the by you might try self detect in that site.

Now the other thing is you say staff's machines so are they on 7 Enterprise if so do you have admin privileges??

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RELEVANCY SCORE 64

I have been all over the net searching for this issue. I stopped here because over years I have got lots of good intel from Bleeping Computer.Com. I have also went through the othe post here with same problem.Did not want to post in that thread. I have a self built tower
Gigabyte 970A-UD3 mobo
Phenom II 955 BL cpu
Sapphire HD6950 graphics Card
Win 7 Ultimate SP 1 x64, all updates,legit.
Here's what I have tried: Tweaking.com all in one 3.4.1(newest) ran in safe mode with networking. reset registry permissions; reset file permissions; repair windows update. did this 3 different times. I also ran sfc /scannow from inside that program and with elevated cmp.
There were errors that could not be fixed on first run before I seen the "Tweaking.com program" from here and Microsoft forums I'm thinking re do all and post logs if any one is available to help. I have google drive and now the onedrive.
I have tried many things now for week or so. I had errors on all three pc's. 2 laptops. My laptop that had Windows Ultimate x64 that I put on it because the HP operating system on it was totally screwed from kids using it etc... It had same error, 80070005, on it I restart it and cut everything from software distribution\downloads folder and put in different ex hdd ( just in case). This pc had 14 failed attempts at upgradeing to Windows 10 home.
After the removing all stuff from download folder, a restart along with a elvated cmd to start windows update " wuauclt.exe /updatenow " ( I'm prett... Read more

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RELEVANCY SCORE 60.8

Hi.  I have had a series of events and am looking for advice on whether I have a hardware or software issue.
I have a Dell N5050 N15 laptop running Windows 7.  PC was working fine and mistakenly did a Windows 10 upgrade on this laptop.  Windows told me my device was compatible.  Upgrade downloaded over days and sort of upgraded but then all of the sudden the screen became black.  I plugged it into an external monitor and was able to see the screen and the windows 10 finished upgrading and seemed successful but i had no laptop  monitor and no mouse.  
I started doing some research and found out this PC was not compatible with Windows 10.  So I ended up rolling back to windows 7 which also seemed successful.  My mouse became responsive but no screen still.  
I  tried updating video drivers and it said my drivers were current.  i also tried deleting and reinstaling drivers as i heard Windows 10 removed old drivers.  At one point I could see the screen faintly in the background using a flashlight.  I also tried to reconnect the LCD thinking maybe the connection got loose.  
I no longer see any screen at all but still works with external monitor.  

So I am wondering if it is the screen, the backlight or inverter or still something with the drivers since this sort of just coincidentally happened after the Windows 10 issue with the video.  I am not sure what the proper drivers even are for this dev... Read more

A:Video problems after Windows 10 upgrade and subsequent rollback to Windows 7

Hi YOSHI00,
If the system works fine with an external monitor, then we could definitely suspect the LCD itself. In order to isolate the issue, turn off the system. Press and hold "D" key and Power button to turn on the system. On the LCD itself, the screen should start changing solid colors. If it does, then the LCD is fine. This is the LCD built in self test - http://dell.to/1ow1G4W
Also, turn off the system and press and hold the "fn" key and power button. It should initiate the diagnostics. If you encounter any errors, make a note of the complete error and report the same to us. 
If there is no display when you initiate either of the tests, then the LCD might have gone faulty. This is just a co-incidence and drivers would not cause the LCD to go faulty. It should work outside the OS environment. 
If there is display when you run the tests, then the LCD is fine. So, you could go to device manager and uninstall all display adapters. update the BIOS from - http://dell.to/21y0qdO and restart the system and check. If the display comes back, then download the video drivers from the same site and install the drivers.
If the system is under warranty, then contact us via Twitter - @dellcares for faster communication. If there is no warranty, then we can help with a paid service call if required.
If you wish to replace the parts yourself, then you could contact - http://www.parts-people.com/  - see direct link - http://bit.... Read more

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RELEVANCY SCORE 58

Hello,

So recently I've tried intalling Windows 7 Ultimate x86 on a new freshly made partition just for it. The installation firstly goes smooth, but when it reaches "Finishing the installation" part, it all goes wrong. First of all the screen wents black for couple seconds, then it goes back again, but the screen is all screwed up... weird lines all over the place, the background is black, all-in-all it's a complete massacre on the screen (In fact, the screen looks exactly like it would if there were incorrect video codecs installed). After that it crashes, and the Blue Screen with the whole crash statistics pops up, and it creates a dump file (or atleast that's what I think it does...), too bad it restarts immediately after, so I can't make out what's the error code. Then after it's done, the windows restart, and when the installer loads up again, it says that "Installation was not completed successfully, all the changes are being undone" or something among those lines, and then it rollbacks.

Perhaps the screen goes nuts because the video drivers aren't supported by Windows 7? They are a bit old... Couple years old I believe (it is because Asus did not release the newer ones, I check oftenly in high hopes...(yes I know that I should just get the ones from ATI, but those don't really work with this video card.. after the installation and reboot the screen goes mad (in exactly the same way as I mentioned it does after the vista installation) and I still... Read more

A:Failed installation resulting in rollback.

Try this page and see if helps.. Common Installation Problems and Their Solutions

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RELEVANCY SCORE 57.6

I have Win 7 on a 2010 Toshiba laptop. Just tried upgrading to 10 and it was a disaster. Constant malfunctions and unusably slow. So I reverted to 7, and now on won't start. Goes to BSOD, then tries to enter "Startup Repair," which fails. I do have install disks for 7. Before going to 10 I tried to back up my files but now that I might have to wipe the drive I really would like to check files I might have missed, if there's some way to do that before the 7 reinstall. Alternatively it would be nice to get 7 going again without the reinstall.

Mike

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RELEVANCY SCORE 56.4

Hello! I've got a M93p Desktop (ThinkCentre) with a LGA1150 socket and no CPU. Since for me, it made sense that any LGA1150 CPU could work, I purchased a Intel I3-4170, installed it, but there is no video, no beep, nothing, just the fans and hdd works. For my surprise, according to the specs, only two (?) cpus are compatible: one I5 and the other an I7. It is of no use to mention the exact cpu models. I have three questions, I hope someone that was in my situation could help: 1. What is the technical reason why a cpu with the same socket type won't work?2. Besides removing battery, RAM and disk drives, is there anything else I could try?3. Can i just buy ANY motherboard compatible with the I3-4170 and put it in the M93p? Hoping that the RAM modules and PSU are 100% compatible with any component. Thanks for your help!!!!

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RELEVANCY SCORE 56

dell demension 6400 running xp home sp2
the computer is hooked via ethernet cable to linksys router. the computer hooks up to the home network, but does not access the internet.
device manager does not show any flags.
suggestions to find out why it will not access the internet?

A:[SOLVED] cannot access internet after failed sp3 upgrade

Are any firewalls active? Have you tried temporarily disabling them or have you gone into their settings and tried experimenting with them?

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RELEVANCY SCORE 54

Hi,
I'm a support guy for seniors who have problems with computers/windows.
A "client" has a problem with WLM 2012 after upgrade/roll back to Win10 - W7.
Here the existing pop account can receive mails but no mails are sent via smtp.
Also creation of a new/other e-mail (Gmail or pop) account is not possible.
Reinstallation of WLM 2012 did was not successful.
Installation and configration of Mozilla Thunderbird, everything work very well.
My "client" was satisfied with this solution.
I have a collegue helper, who has a simular problem (W7); no send/reply;
did WLM recovery function, deleted "Mail.MSMessageStore"; uninstalled WLM2012 cleaned up
revo uninstaller also registry; reinstalled WLM2012; but no success.
Thunderbird worked perfect, but his client likes to use WLM.

What can be done to get WLM working again?
Sigi

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RELEVANCY SCORE 54

I bought an upgrade from 7 home premium to ultimate and it is now saying it is counterfeit. It accepted the upgrade activation the first time but within 2 months it said it was counterfeit. I got a new key from the vendor and it activated then 2 months later it says counterfeit again. I would like to rollback to my original home premium but I cannot find a way to do it. Is it possible or do I spend the $200.00 directly to Microsoft as I do not trust these vendors anymore.
Thank you

A:Rollback Win7 ultimate upgrade

  
Quote: Originally Posted by dnr53


I bought an upgrade from 7 home premium to ultimate and it is now saying it is counterfeit. It accepted the upgrade activation the first time but within 2 months it said it was counterfeit. I got a new key from the vendor and it activated then 2 months later it says counterfeit again. I would like to rollback to my original home premium but I cannot find a way to do it. Is it possible or do I spend the $200.00 directly to Microsoft as I do not trust these vendors anymore.
Thank you


Do you have the original Win 7 dvd for home premium?
Ken

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RELEVANCY SCORE 53.6

Is there a documented or recommended procedure for reverting a Lightweight Gateway upgrade?  Is reverting an ATA upgrade supported?
I need to submit install and back out procedures for documentation purposes and can't seem to find this information on the ATA documentation site.

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RELEVANCY SCORE 53.2

I got an issue with the latest bios (2.29) for HP Elite 8200 Desktop computers. When i reboot Windows 10, then the computer "freezes" for 2 minutes before the initial POST (when the HP logo should appear). And this only happens with Windows 10 and bios version 2.29. Windows 10 and bios version 2.28 don't seem to be affected.The normal reboot process for Windows 10: computer turns off, then turns on, the HP logo appears after a few seconds and the boot process starts.With bios v2.29 the reboot process for Windows 10: computer turns off, then turns on, 2 minute "freeze" (black screen), then the HP logo appears and the boot process starts. My question is: how can i rollback the bios on HP Elite 8200 desktops? I would like to rollback to version 2.28, but the conventional methods don't work here. Neither the flash option in the bios, nor the standalone flashing software is willing to flash an older bios over the newer one.

A:Rollback bios on HP Elite 8200 Desktop

Hi: You can't roll back the BIOS. If you don't use the Trusted Platform Module for Bitlocker, you can disable it and the PC will boot up normally. Restart the PC, then start tapping the ESC key until you are presented with the boot option menu. From there, select SYSTEM SETUP.   Once inside SYSTEM SETUP, select SECURITY, inside that menu select DEVICE SECURITY. Once inside that menu, select EMBEDDED SECURITY DEVICE ---> DEVICE AVAILABLE, change this setting to DEVICE HIDDEN. Press F10 to save, and then go back in to double check it is HIDDEN. Exit BIOS by saving all changes. Reboot 

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RELEVANCY SCORE 53.2

Yesterday, I clean-installed Windows 8 Pro x86 on an old Dell Vostro 1400 laptop which had been running Windows 7 Ultimate, and it activated and ran fine, without even a single exclamation point in Device Manager. I applied the update necessary to make the Store offer 8.1 and proceeded to install it as I've done on a couple other machines. After downloading the thing, it errored out with:

Couldn't install Windows 8.1

Contact your PC manufacturer to see if you can upgrade the System BIOS

When I clicked the OK button, it then gave me the informative and grammar-challenged error box:

Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code: 0xc1900104

Try again Cancel

Ever the optimist, I clicked Try again, and of course, it proceeded to download all over again from scratch, only to error out in the same way. I then downloaded all the Windows 8 updates, although just the one had been necessary on my other machines that successfully upgraded to 8.1, and tried again, only to get the same result.

Today, I've discovered the Windows 8.1 Compatibility Assistant, which avoids the lengthy download of the upgrade every time (Microsoft, maybe you should run it implicitly before downloading 3 GB of transient data), and it tells me:

This PC doesn't meet system requirements

Contact your PC manufacturer to see if you can upgrade the System BIOS

Obviously, no BIOS updates are available, and I'm simply wondering if anyone knows what exactly is the pr... Read more

A:Windows 8 to 8.1 Upgrade failed - must upgrade System BIOS

Store upgrade is more hassle than it's worth...Can't see how bios version can prevent the upgrade...

If you can download a full ISO - try that rather.

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RELEVANCY SCORE 49.6

 Attach.txt   11.47KB
  0 downloads
 ark.txt   3.01KB
  0 downloadsSo far I've managed to contract a couple different types of viruses (half of them from antivirus programs or cleaners), failed miserably at a system restore (Backup just threw everything in with no rhyme or reason-unrelated files together in same folder and some even in a folder, files and folders put in places they don't belong, duplicates, etc. The COMPUTER doesn't even know where it put them), deleted vital files and folders, restored the registry to the last good, which happened to be a day when I had the Avira desktop virus AND my keyboard didn't work due to IDVault, and restored the registry to around the time dinosaurs roamed the earth.Last night, after a failed installation of installer files, most of my drivers stopped working. I'm getting Errors 3, 31,0x80004005 and some I can't remember and when I go into Microsoft Defrag, the bar is almost completely red. My CPU's are at 100%. . I tried lowering priority of winlogon and csrss, but it says "access denied." It also says that when I try to do anything with Avira in Services. I can't find any form of the word "Avira" when I search, but you see on the log that it's there's a file called "avgio" and a couple others. I tried to run system restore again this morning, but it kept saying nothing was changed when I logged back on. My compu... Read more

A:Google Redirect, Antivir Desktop Virus, Windows Update Virus, Lost Desktop, Failed System Restore (twice), Drivers/ Installer N...

There was a glitch when I was posting this so it doubled. How do I delete a post?

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RELEVANCY SCORE 49.6

So far I've managed to contract a couple different types of viruses (half of them from antivirus programs or cleaners), failed miserably at a system restore (Backup just threw everything in with no rhyme or reason-unrelated files together in same folder and some even in a folder, files and folders put in places they don't belong, duplicates, etc. The COMPUTER doesn't even know where it put them), deleted vital files and folders, restored the registry to the last good, which happened to be a day when I had the Avira desktop virus AND my keyboard didn't work due to IDVault, and restored the registry to around the time dinosaurs roamed the earth.Last night, after a failed installation of installer files, most of my drivers stopped working. I'm getting Errors 3, 31,0x80004005 and some I can't remember and when I go into Microsoft Defrag, the bar is almost completely red. My CPU's are at 100%. . I tried lowering priority of winlogon and csrss, but it says "access denied." It also says that when I try to do anything with Avira in Services. I can't find any form of the word "Avira" when I search, but you see on the log that it's there's a file called "avgio" and a couple others. I tried to run system restore again this morning, but it kept saying nothing was changed when I logged back on. My computer has been very slow, files are missing, in the wrong place or corrupt, several drives and msiexec won't work, ... Read more

A:Google Redirect, Antivir Desktop Virus, Windows Update Virus, Lost Desktop, Failed System Restore (twice), Drivers/ Installer N...

Someone is helping me go through all the neccessary steps to remove whatever is infecting my IS. I will update when the issue has been resolved. Thank you

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RELEVANCY SCORE 49.6

Since I upgraded to Windows 8, I am no longer able to save individual Remote Desktop Connection files as .rdp files. I am talking about the traditional Remote Desktop Connection application on the Desktop that was in previous Windows versions, not the
Remote Desktop App from the Windows 8 store.
When I try to click on the Save button I get "An error occurred while saving to file"
When I try to click on the Save As button I get "Unable to open connection file" with the file address being where I tried to save it with the file name at the end.
Also when I upgraded to Windows 8, my .rdp files disappeared from my Documents folder.
 I need to create different .rdp files for different programs that my employees get into on my server. Now I have to hand type all the info each time into the Programs tap on the Remote Desktop Connection window, because I can't save to an
.rdp file.
 I like the Remote Desktop App from the Windows store but it won't let me designate specific programs to use using standard dos notation (ie c:\program files\ etc..). It just goes to my server desktop.
 I want to promote Windows 8 to my employees but I need either .rdp files for the traditional Remote Desktop Connection or the ability to open specific programs using dos notation in the Windows Store Remote Desktop App.

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RELEVANCY SCORE 49.2

I recently tried upgrading from Vista Home Premium 64bit to Windows 7 Ultimate 64bit but it failed and had to roll back. Before the rollback it said something about not being compatible with my computer hardware. I used the windows 7 upgrade advisor tool before attempting the upgrade and it suggested there would be no problems. I have attached my dxdiag file as well as the logs from the upgrade since I don't really understand them. Any help would be much appreciated :)

A:Windows 7 Upgrade Failed

There is no attached file. What is the Windows 7 disc you using? Is it an OEM disc from another computer manufacturer? That disc may be tied to a different brand of computer.

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RELEVANCY SCORE 49.2

This system is a stock Dell Dimension 4600 C running Windows XP Home Ed. Until tonight it was an SP2 version of Windows XP. Neighbor had a notification Icon from Microsoft Update (little yellow shield) in systray informing her a patch for IE was required to be installed. The information about the patch stated that before the patch would install on the PC, that it would check the integrity of the SP2 installation first, and warned that if there were problems the installation would halt. Well it halted, and a Windows Dialog box popped up, recommending that SP2 be uninstalled, and re-installed. I have a Microsoft Update CD Disc for SP 2, and figured I could go ahead, and uninstall SP2 and then reinstall it from the CD.

The CD unpacked the files it needed to perform the upgrade, and said to reboot the system, so I rebooted.
Windows Home Ed booted normally, but the upgrade failed as Gen tab in System properties says its an SP1 version.

I'm at a loss of what to do here.

A:Windows Xp Sp2 Upgrade Failed

Go to start. Programs. Accessories. System Tools. System Restore. See if that will fix it for ya. Go back a few days or more. Then try to install sp2 again. You could as well if the connection is fast enough go to microsoft updates and let it check the computer for needed files. I may have a few more tricks up my sleeve if that does not work. So let me know.

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RELEVANCY SCORE 49.2

I have a Dell Inspiron 530 running Windows 7.  Microsoft says I can upgrade to Windows 10 but apparently Dell says it cannot be upgraded.  Is there any way to make it be able to upgrade to Win 10 on this computer?  I was able to upgrade from Vista to Win 7.

A:Windows 10 Upgrade failed

MONTACAR ,
You can upgrade the computer if you choose to do so.. Dell is saying that it did not create any Windows 10 drivers for the Inspiron 530.
Product not tested for Windows 10 upgrade
Dell is not testing or developing Windows 10 drivers for this product. If you choose to upgrade, some features, applications, and connected devices may not work as expected.

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RELEVANCY SCORE 49.2

I have spent all day trying to install Windows 7 upgrade (32 bit) over the existing Vista 32 bit. The compatability issues are: Mail, which is not on Windows 7 but should not be a problem and the other one is an old uninstalled broadband modem. This modem has not been used for over two years (we are on a wireless router) nor is this modem among the program applications. However, I am advised to "download drivers" for this non existent bit of kit. The computer came with Vista already installed. The upgrade gets to 66% of the last stage where files and drivers are being updated, the computer reboots and stops leaving the message that the upgrade failed and that the Vista files are being replaced. Microsoft have not had the wit to leave an explaination as to WHY the upgrade failed. I have persevered and tried three attempts all with the same result.What on earth is going on here? What am I not doing, or should be doing? Any ideas? Is this the usual scenario for Windows 7 upgrades?Any guidance would be much appreciated.Many thanks.

A:Windows 7 (32 bit) upgrade failed

As far as the modem goes, have you tried to remove it from your device manager and see if the upgrade will continue that way?

-- Ryan
Windows Outreach Team

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RELEVANCY SCORE 49.2

Is it possible to order an USB OS install drive for a Stream 11? I tried to upgrade to Windows 10 and it went terribly wrong. I can not recover using the recovery partition. When I turn it on, I get the HP in the blue dot. The system ID is 8023, Product ID is K3Y85UA#ABA, and OS Image is 14WW3PUV601#SABA#DABA. 

A:Windows 10 Upgrade Failed

Hi,Specs: http://support.hp.com/in-en/document/c04488067Order HP recovery USB specific to your model: http://support.hp.com/in-en/document/bph07143Contact HP:http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlPhone assist:http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlRegardsVisruth

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RELEVANCY SCORE 49.2

I tried to upgrade from Vista (64bit) to W7 and it got up to generating compatibility Report - which was completely blank. The only way to proceed was to hit 'Close' - which then cancelled the installation!
Previous to this, I had also tried to download & run the Upgrade Advisor. When trying to run it, it just did nothing at all - didn't even open up. I disabled my Kaspersky anti-virus and disabled any Windows security. I was trying to avoid doing a clean install - but maybe only option. Any ideas?

A:Windows 7 Upgrade - failed

You will be asked for your full system specs, so you might as well go ahead and give them.

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RELEVANCY SCORE 49.2

Everyday (sometimes more than once a day) my Inspiron 5559 attempts to complete a Microsoft system upgrade and fails.

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RELEVANCY SCORE 49.2

The operating system id in ItalianInstallation reachs about 73 %, than I get  a message of unknown error or  kernel_auto_ boot errorI have uninstalled Avast antivirus and malawarebytesRandomly I get a message about an error about Windows update (Update not possible), but usually udate works correctlyI have tried also with Windows 10 Media creation tool but not with the ISO (The W8.1 product key is not written on the back of the comouter)UP to know I haven't tried to reinstal the OS via the recovery partition.May I have any suggestion? (including reinstallation)Thanks in advancegiampaolo

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RELEVANCY SCORE 49.2

I want to update  my OS to windows 10, but the microsoft tach service says it's incompatible (I think he/she mistook the serial as model because it's wirtten in my computer [https://puu.sh/qbqqd.png], but actually it is compatible with my Lenovo G40-80. Error 0x80070070 Is there any solution??

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RELEVANCY SCORE 49.2

*FYI, I'm upgrading from Windows 8*
After downloading 3 gig and then it installs automatically. THen it restart automatically and at 68% ("Getting Devices Ready: 68%" it crashed. Restarted it and it restored back to Windows 8..
An error code is:
0xC1900101, 0x30018

Don't want to download 3 gig again, where is the installation file saved?

What should I do now? Install it again?
I'm using Asus N53J Laptop.

A:Failed to upgrade to 8.1 (From windows 8)

Since you have not provided any configuration specific details, I can only tell you that one person reported an issue with a specific ASUS wifi card and the other had to dissble his/her antivirus to get through an update to Win 8.1 preview. However, since the error is exactly the same as yours, their issues (and fixes) may also apply to an 8.1 full upgrade as well:

Error 0xC1900101 - 0x30018, Couldn't update to Windows 8.1 Preview - Microsoft Community

Good luck.

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RELEVANCY SCORE 49.2

Hi All,

I have recently upgraded 21 XP workstations to Windows 7 by firstly upgrading to Vista Businesss and then to windows 7. Unfortunately the power was lost to one of these workstations and now when it boots it complains of an unexpected restart that occurred during setup. It says that the workstation will restart and setup will resume, but when it restarts it throws the same error etc. etc.

I know that the setup was very close to completion and was at the completing installation stage, i am sure that if i could bypass the windows 7 setup in some way it would be fine.
Does anybody know how to stop windows 7 from booting into setup and actually boot normally. (reg key etc.)


Setup rollback does not work nor does startup repair etc.
I really do not want to format and start again.


Any help much appreciated.

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RELEVANCY SCORE 49.2

So I have this problem of having an extra option in the OS selection screen on boot. It's labeled as Windows XP Professional Setup.
This occurred after i tried upgrading my OS with another xp cd. The setup failed after reboot saying something was missing (I cant remember the name though).I can still boot using the original OS but the problem is when I boot, The default choice would be the setup and it's kind of a hassle to select windows xp every time i bootup my pc.
In case the pc was left unattended it will try to run the setup but will fail anyway and then would ask for a restart and well the cycle goes on and on.
I dont need to upgrade anymore and all i want to do is remove that option so when I boot the pc up i could go and get something to drink then come back
I'd appreciate any help you could offer.

A:Windows Upgrade Failed

I think that you can remove that boot option by following the procedures at Removing the invalid entries from Boot.ini - http://windowsxp.mvps.org/bootopt.htm.Let us know if that does the trick .Louis

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RELEVANCY SCORE 49.2

Hello,

I am trying to upgrade to Windows 8.1 from Windows 8 PRO. Though, every time I try to install it, it reaches around 82% and then it stops to give an error code. 0x8007004 I think...

Anyway, I've done some researching and apparently the update does not work unless the user directory is not in its default location.

It's true for my setup. I run both an SSD and HDD, and I moved the user directory to the HDD using a Symbolic Link. That way to trick the system that it still is at C:\ Drive, but is actually writing the data at D:\ Drive.

Anyway, what are the steps I can take so that I can install Windows 8.1? There are a few features I want to use that are in that update, but this has prevented me from doing so for a while now. I would prefer to keep it setup this way because I don't want to harm my SSD and keep it in tip top shape.

Please and thank you in advance.

A:Failed to upgrade to Windows 8.1

*bump*

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RELEVANCY SCORE 49.2

So when the windows 8.1 upgrade came out I updated to it without any problems but a few weeks ago a driver update showed up in windows update thingy. I decided to update it but it went horribly wrong my screen went black and stayed black for a hour, that's when I decided to restart my computer after the logo I just got a black screen with a flashing mouse. I made a recovery stick with my sisters windows 8.1 laptop and renewed my windows to 8. I wanted to upgrade to windows 8.1 again but it didn't work after it rebooted it just went to windows 8 again and gave me an error message that said that it couldn't update to windows 8.1. I searched on Google for a few hour and what I got was that I need to update my video drivers. I tried the default drivers I got (v8.9) it didn't work I tried the newest beta one (v13.11) didn't work either. And because my laptop manufacturer is Toshiba i cant update to the latest release of catalyst control center so i have to use the old version of Toshiba or the beta version. Both didn't work BUT before the driver incident I successfully updated to windows 8.1 with v13.11 beta however now it doesn't want to work anymore. Any suggestions?

P.S. You can see my system specs in the system specs thingy on the left side under my name.

A:Windows upgrade to 8.1 failed

Hello Inenting,

welcome to the forum. You can update to Windows 8.1 via the "Store" app. There are specific instructions from Microsoft as to which updates you need to install before you can update to 8.1. From my experience I can assure you, it is better to install all available updates. When you have patched Windows 8.0 to the latest version, you should be able to install Windows 8.1 using the Store.

If it still doesn't work please give us the error message.

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RELEVANCY SCORE 48.8

Attempting to upgrade from Vista 32 to Windows 7 32 RC and everytime I near completion of setup I get an BSOD with the following errors:

2009-06-10 21:20:44, Error Number of Enumerated Devices = 37[gle=0x00000103]
2009-06-10 21:20:45, Error Failed to find driver file path. Error=00000002x
2009-06-10 21:20:45, Error Failed to find driver file path. Error=00000002x
2009-06-10 21:20:45, Error Failed to find driver file path. Error=00000002x
2009-06-10 21:20:45, Error Failed to find driver file path. Error=00000002x
2009-06-10 21:20:45, Error Failed to find driver file path. Error=00000002x
2009-06-10 21:20:45, Error Failed to find driver file path. Error=00000002x
2009-06-10 21:20:45, Error Failed to find driver file path. Error=00000002x
2009-06-10 21:20:45, Error Failed to find driver file path. Error=00000002x
2009-06-10 21:20:45, Error Failed to find driver file path. Error=ffffffffx[gle=0x00000002]
2009-06-10 21:20:45, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2009-06-10 21:20:45, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2009-06-10 21:20:45, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2009-06-10... Read more

A:Failed Upgrade from Vista to Windows 7

Ok,

First I'd try a couple things before going and re-doing some of your hard work you've put in already:

Clean the disc. Try to install a fresh copy on a seperate partition, it might just not be possible to do the upgrade function, since your current Vista partition might be hosed, which is common.

Next, try re-downloading, and re-burning the ISO. Nero works best, but there are other good programs out there. Although, I would recommend the USB method overtop all else. There is alot less data-loss when you move the files to a drive, then burning to a DVD. If a large enough thumb drive isent possible for you at the moment, my second choice is a DVD-RW, it has a higher data-retention rate, becuase the data-writer can fix mistakes as it burns. It's also what M$ uses to test the DVD-burn-then-install scenerios.

Let us know how the above goes.

-D

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RELEVANCY SCORE 48.8

Hallo all.

I`m using Dell Inspiron N7010 with OEM Windows 7, 64 bit. When I tray to upgrade it to win 10 it gives me this error code, please see added jpg. All other update work fine.
I add update error jpg, and CBS file.
Can someone help me please!

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RELEVANCY SCORE 48.8

Hi guys, I convinced my friend to upgrade to windows 10 on his laptop and it failed leaving it screwed.

The laptop is based on a Clevo W350ET chassis.
When you turn it on it goes to a screen saying 'Recovery Your PC/Device needs to be repaired, A required device isn't connected or can't be accessed, Error code 0xc000000f'.

Any options like revert to a previous built, system restore or whatever do not work.

Any chance of saving the current install or will I have to reinstall everything? My friend has old programs he is concerned he cannot get anymore.

A:Windows 10 Upgrade failed on laptop

In my opinion, reinstall is the only option.
You can do an in-place upgrade install which will allow you to keep your settings, files and apps.
Repair Install Windows 10 with an In-place Upgrade

Use one of the following links to download Windows 10 :

Media Creation Tool (MCT)
https://www.microsoft.com/en-us/soft...load/windows10

Tech Bench
http://www.microsoft.com/en-us/softw...load/techbench

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RELEVANCY SCORE 48.8

I tried to upgrade from Vista to windows 7 rtm,
everything was OK but when it start to open desktop for a first time, taskbar start to crash and reapear, it is like constantly refreshing, and it is impossible to open any program cause it shuts down immedieatly,
and taskbar and desktop continue to "refresh".
that is happening also in safe mode, only much slower.

windows doesnt repport any error, and also repair option said it does not detect any problem... ?

does anybody have similar experience, and how to solve it?

A:Failed upgrade from Vista to windows 7 rtm ?

  
Quote: Originally Posted by Boulder


I tried to upgrade from Vista to windows 7 rtm,
everything was OK but when it start to open desktop for a first time, taskbar start to crash and reapear, it is like constantly refreshing, and it is impossible to open any program cause it shuts down immedieatly,
and taskbar and desktop continue to "refresh".
that is happening also in safe mode, only much slower.

windows doesnt repport any error, and also repair option said it does not detect any problem... ?

does anybody have similar experience, and how to solve it?


No, but you're not alone

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RELEVANCY SCORE 48.8

Twice I followed your Repair Install to fix Win 7 (published 02/02/2009), and both times, after nearly 2 hours of uneventful processing and restarting, Windows informed me that the upgrade/repair failed. It then restored my previous settings. I ran the repair from a downloaded ISO + SP1 file (placed on a USB drive).

Between the two attempts I did uninstall the few applications that the first attempt flagged as incompatible.

Your instructions are great, and in no way responsible for the failure. But the eventual failure notification gives not the slightest hint as to why. Does Windows maintain a log of the upgrade/repair process that might give me a clue as to why, after spending so much time and effort, the process failed? If yes, where should I look for this log file?
Thanks

A:Windows 7 Pro Upgrade repair failed - is there a log?

Did you turn off everything at startup including your AV as shown in Step 3 of Troubleshooting Steps for Windows 7?

Repair Install is limited by the number of possibly corrupt settings it replaces after reinstalling the OS, so you'll likely save time and end up with a much better install if you follow these same steps to get a perfect Clean Reinstall - Factory OEM Windows 7

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RELEVANCY SCORE 48.8

Hello everyone,

I'm new to what looks like a really good site, and I really appreciate being able to ask for advice here.

What happened: At the very end of installing RC Windows 7, I got a "failed to upgrade" message, and then it said my system would automatically revert back to Vista, which it did (thankfully).

I have already uninstalled Windows OneCare (virus protection). However, when W7 was installing, my Spyware Doctor opened up and I had to click "yes" on it for the Spyware Doctor box to go away. Do you think that could have caused the upgrade to fail? I had turned off Spyware Doctor, but I'm thinking I should uninstall it before trying W7 again. What do you all think?

Thank you very much.

Sys specs: Dell XPS 410, Vista Home Premium, Q6600, GTX 285, 650 PSU, DDR2 800 Mhz.

A:Windows 7 failed to upgrade error

  
Quote: Originally Posted by Jeffrey


Hello everyone,

I'm new to what looks like a really good site, and I really appreciate being able to ask for advice here.

What happened: At the very end of installing RC Windows 7, I got a "failed to upgrade" message, and then it said my system would automatically revert back to Vista, which it did (thankfully).

I have already uninstalled Windows OneCare (virus protection). However, when W7 was installing, my Spyware Doctor opened up and I had to click "yes" on it for the Spyware Doctor box to go away. Do you think that could have caused the upgrade to fail? I had turned off Spyware Doctor, but I'm thinking I should uninstall it before trying W7 again. What do you all think?

Thank you very much.

Sys specs: Dell XPS 410, Vista Home Premium, Q6600, GTX 285, 650 PSU, DDR2 800 Mhz.


not sure about the Spyware Doctor, but in any case I recommend Windows 7 be a clean install. There is far less problems that way.

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RELEVANCY SCORE 48.8

Hi guys and gals. I've got a problem and hope someone can help. I have a Wondows 7 Dell laptop that I was cleaning up for someone and now I'm stuck. Did my usual malware removal amd updates, had 80 of them. Computer was running smooth so I had the bright idea of doing them a favor and upgrading to Windows 10. I've done this upgrade on 3 other laptops and haven't had a problem besides the update issues with Windows 7. This time it seemed everything was going smooth. Took quite awhile, computer rebooted a few times like normal. On the last restart the blue windows icon came up and then a black screen and it just sat there.....for a long time. Then finally it restarted again and then the black screen. I didn't want to screw with it so I left it. After an hour and a half I waved the white flag and power it down. Powered it back up amd the same thing. So I used a boot disc, not to be named lol, to get his user folder off the PC just in case I wasn't able to fix this and had to recover it. Long story short that's what I ended up having to do. Problem is the recovery won't work. After leaving it over night it's still stuck on 2 percent. Im not sure what to do at this point. Thought that maybe the hardrive died on me but was able to run the Dell diagnostics amd everything panned out. Any suggestions would be appreciated

Bob
 

A:Windows 10 failed to boot after upgrade

Note- tried to run a system restore but apparently all restore points have been wiped out, even though I just did 80 updates....Doesn't make sense
 

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RELEVANCY SCORE 48.8

Hello

So I installed another 4 gigs of RAM in my PC yesterday and also dusted the inside of the cabinet thoroughly. I started the PC and it worked fine.

Today when starting up, windows failed to load and went into Start Up Repair, it couldn't find anything to repair for a long time and hence I just reset my PC and this time it started fine.

I am just worried if this was because of a hardware failure, as in like the RAM I installed yesterday caused it or whether I rattled some parts while dusting it.

How can I find out what caused the start up failure and troubleshoot it?

Many thanks

A:Windows failed to start after RAM upgrade

The bad part of a single failed startup is it may not be reproducible. Did you run a memory test on the new modules? Memtest86+ - Advanced Memory Diagnostic Tool
Did you pull the power cord out of the computer then press the power switch or wait a few minutes to let residual power drain off? Not doing so can cause damage when plugging new things onto the motherboard.

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RELEVANCY SCORE 48.4

I attempted to upgrade my tablet running 8.1 to Windows 10. I couldn't clear enough space for the install without wiping everything I had stored, so, as instructed, I added a media card for the update. Everything installed and went through the update, but
when it began to boot with Windows 10, it failed and immediately attempted to restore 8.1. It could not find a restore point and now will not boot windows at all.  It tells me to use a recovery disc/drive, but I do not have one and cannot make one since
it won't boot up. How can I re-install windows 8.1 (or 8 or 10) without having to acquire a new key for my tablet that is less than 1 year old?  I have an installation USB made for 10, but I don't know if it will work without having to input a key, and
honestly I am not sure if the tablet will boot from usb.

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RELEVANCY SCORE 48.4

Hello everyone! Sadly my first post here is written under pretty bad circumstances. I am one of the many people whose systems (in my case a Precision 15 5510) were "automatically" upgraded to Windows 10 without warning, as Microsoft changed the status of Windows 10 from an 'optional update' to that of a 'reccommended update'. After the installation completed, I was presented with the EULA and selected the 'decline' option and Windows notified me that if I continue with this option it will 'attempt to re-install Windows 7' so I did that. After supposedly re-installing Windows 7, my system restarted and booted with the Windows 7 logo but before the login screen appeared I got a blue screen and the laptop restarted. This subsequently happened every time I attempted to start my laptop, except for when I tried to boot in safe mode (which it did successfully). I restarted the laptop, pressed F8 and selected the Repair option and the Dell Backup and Recovery option after that. I selected the drive I want to backup (C:) from the menu and was notified to insert a Flash Drive or a SD card that has more than 43GB free. I inserted a 64 GB USB 3.0 Flash Drive (SanDisk Extreme, which is meant to be really fast) and clicked 'Next'. Dell Backup and Recovery has since been stuck on the next screen which says "Backing up your data and Dell Backup and Recovery settings" with the progress bar just flashing by rather than actually showin... Read more

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RELEVANCY SCORE 48.4

I wanted to upgrade to Windows 10 (free) but thought I might have a virus or malware. Also had 200 failed Windows updates. I am unsure if i should fix these before upgrading to Windows 10, or whether upgrading will effectively 'clean' the OS. If i dont ensure laptop is clean, will the (possible) virus or malware affect the downloading of Windows 10?
In more detail -
Before attempting Windows 10 upgrade, I checked that Windows updates were current and found 200 failed updates. On trying to install these updates it would not install any. My laptop (Lenovo Yoga 2) is fairly new but used infrequently and updates were not set to auto.
At the same time i had some difficulty updating Firefox and running some online scanners. I downloaded and ran Malwarebytes, which found Pup.Optional.WebSearchInfo. I didn't take action on this as i found advice online that suggested performing 4-5 steps in a particular order to remove it.
As I am a novice, i have left things as they are, stopped using the laptop and thought it best to ask for advice. Any help would be much appreciated.

A:Possible virus/malware/failed Windows updates - fix b4 upgrade to Windows 10?

to BleepingComputer.Hi there,my name is Jo and I will help you with your computer problems.Please follow these guidelines:Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / music / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.*** Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.*** Please download Malwarebytes Anti-Rootkit and save it to your desktop.Be sure to print out and follow the instructions provided on that same page.Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.Double click on downloaded file. OK self extracting prompt.MBAR will start. Click in the introduction screen "next"... Read more

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RELEVANCY SCORE 48.4

I was trying to upgrade from Vista Business 32 bit, to Windows 7 and the update process went perfect but when the computer rebooted and should have booted into Windows 7 it gave me an error that the update failed. I could still boot into Vista. I have all the Windows updates installed and all my hardware drivers are updated. Any ideas why this failed and how I can fix it?

Thanks all,
 

A:Windows 7 upgrade from Vista Business Failed

Did you run the upgrade advisor from http://www.microsoft.com/downloads/...90-7659-4bd9-9e51-2497c146af15&displaylang=en ?

If not, then do so and post what the report says.
 

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RELEVANCY SCORE 48.4

Not sure if this should be in TenForum. Have registered there just in case but i feel more at home here!
A friend of mine fell into the "Your update to Windows 10 (from 7) eill take place in 5min 32secs. He is adament that he did not see the line "Reschedule or cancel Update". He just hit the "X" at top right. Unfortunately he didn't realise that the update would take place in the background. A bit insidious this I think.
Anyway Windows 10 did work to start with although he lost his wireless connection. I said this was probably a wifi driver. So I told him to connect via a LAN cable and that worked. After rebooting a coou[ple of time the balck screen problem started. I now have my friends laptop to try to solve the prolem for him. On switching on machine Tthe Win 10 logo shows, after a few moments a message comes up "Windows has encountered a problem and nned to restart. Below it reads For further info on the problem see "UNMOUNTABLE BOOT VOLUMN" It restarts automatically with the message " Preparing automatic repair" That goes off sfter a moment and then the black screen jusst hans. No apparent movement anywhere.
I would like to get this laptop back to it's fully working Windows 7 state if possible. I have tried to use Linux mint to get into the HD to save the data files but no luck . It seems that the HD is now unmountable.
Any help or ideas very gratefully welcome.
As an extra whereas for years we have been able to boot in... Read more

A:Upgrade to Windows 10 failed with Black Screen

Unfortunately you crash it multiple times so you get the problem screen then you follow advanced recovery options and pick recovery then pick go back to previous version of windows if it has not been 30 days yet.
Advanced Startup Options - Boot to in Windows 10 - Windows 10 Forums
Windows 10 - Go Back to Previous Windows - Windows 10 Forums
Good Luck

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RELEVANCY SCORE 48.4

I bought this Yoga 2 13" in early 2014 and loved it - except for a hardware problem. The sound doesn't always work, and it is sometimes manipulated by touching the keyboard, which seriously indicates that it is a hardware problem. The computer screen consistently tells me that I've just "plugged in" or "unplugged" an audio jack, when I'm typing or sometimes doing nothing at all. It is humiliating when I'm showing my screen to a coworker (who then asks, "Why is your expensive laptop malfunctioning and distracting me with these popups?"), and it is inconvenient when I'm trying to watch a movie with speakers (because it will literally mute my movie, diverting sound to the audio jack). After months of discussion on Lenovo forums (because some other users had this problem), Lenovo concluded they would not stand by their laptops, and would not replace the laptop or sound card, but would investigate the problem if someone with the problem would volunteer to forfeit their laptop for 6 weeks so that Lenovo can have a look at it.  YEAH - who is going to go without their laptop for 6 weeks? So I've lived with this problem ever since (a problem which pops up several times a day). So - FAILURE #1, Lenovo. Windows 10 update - I tried this when it was available - and it destroyed my ability to function. My screen would flash or shut off entirely, and simple programs like Adobe Reader stopped working. I reverted back to Windows 8.1 until Windows FORCED me to update (first they... Read more

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