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Lenovo Diagnostics: wrong available RAM value (T430s)

Q: Lenovo Diagnostics: wrong available RAM value (T430s)

Greetings, community.I have the strange situation with Lenovo Diagnostics: after second run of Memory Test it displays wrong available RAM value.Maybe there is a problem.Configuration:- Lenovo ThinkPad T430s- 16Gb RAM (8Gb x2)- BIOS version: G7ETB0WW (2.70) 03/09/2018config_1config_2Steps to reproduce:- launch Lenovo Diagnostics utility on boot- launch Memory Quick Test - see, that memory test was completed successfully and "Available RAM": 16119 MB, oklaunch_1- exit to Lenovo Diagnostics main menu- launch Memory Quick Test one more time - see, that memory test was completed successfullyActual result:See, that after the second test launch "Available RAM": 8059 MBlaunch_2Expected result:"Available RAM": 16119 MBCould you please tell me if anybody had encountered such a situation?Thank you in advance )

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Diagnostics: wrong available RAM value (T430s)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 57.2

While using the PC, Monitor at random shuts off, error code 1 long beep, 2 short beeps, video card ? My assumption is pointing to, video card, right or wrong ?

A:Right or Wrong Diagnostics ?

Are the beeps coming from the motherboard?

Fill in your specs with a little more detail and we can look up the code for you.

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RELEVANCY SCORE 55.6

I continue to enjoy my i7 T430s, but wondering if it might yet be possible to upgrade? My T430s (with NVIDIA upgrade) enables me to dock and drive THREE external monitors - this is a critical requirement for me. So I would like to keep that feature, please, but would be great if 1) There might be a comparable or smaller, lighter Thinkpad that would equal or exceed the performance of my T430s? (While still driving 3 external monitors) 2) Same as above, but one with a higher resolution, native screen? I am mostly a business user and have no need to upgrade from Windows 7 if that might affect my screen options? Thank you  

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RELEVANCY SCORE 55.6

Hi. I use a Lenovo ThinkPad T430s. I am not able to enroll fingerprints. The following errors shows up. Please give me the solution to solve it.





Rashaad Mirza

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RELEVANCY SCORE 55.6

Hi Lenovo Community, I am in dire need of somebody's help to confirm some suspicions of my laptop. I own a t430s, bought from about a year and a half ago, its a customized model. Recently, I bought a new headset which was wireless that is supposed to be used via bluetooth.For whatever reason, I thought my laptop had bluetooth technology, but now I'm not sure what I can do, I can't return my headset, and I've been googling things up but with no answers. First I want to ask .. do I have bluetooth on my laptop? I went to device manager and this is what I got:  And from start menu I typed in bluetooth, these were the results:  Can someone please tell me how I can get bluetooth applied on my T430s so that I can use my headset wirelessly? Thank you.










Solved!
Go to Solution.

A:Lenovo T430s Bluetooth

Hi Poykl, Welcome to Lenovo Community!
As per the query we understood that you are facing an issue with Bluetooth adapter on your ThinkPad T430s. This could be issue with function keys check with pressing Fn+F5 key and you will get an option to enable Bluetooth and Wifi adapter check with this option. If you are not getting the option then I think your system is not shipped with Bluetooth adapter, please provide the MTM (Machine Type Model) number which will be at the back of the system written on the white sticker so that we will confirm if the Bluetooth is shipped along with the sysetm.
Hope this helps.
Best regards,
Hemanth Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 55.2

hello all :-) does anybody know how to solve issues with lenovo settings an windows10?i have successfully reinstalled a t430s with windows 10 64bit.after installation i run windows update and update for all windows appsafter that i run lenovo system update i found out that lenovo settings with fn+f6 does not work - it asks for lenovo setting to install via app store.installing apps via appstore is not possible because we want to give our old devices to our employees.for windows shop you need to login with microsoft id - we dont want to to that. so i decided to install lenovo settings via powershell appx (there is a lenovo document for that).the installation for settings app via powershell it worked fine - BUT the fn+f6 key does not work - it still asks for lenovo settings.if i open this app from startmenu it works! how can i solve this issue? lenove settings depency and hotkey feature is up to date. thanks for help!  

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RELEVANCY SCORE 55.2

Hey guys I wanted to pick some brains i just grabbed a T430s to use and i want to do a clean install. i delete all the partition on this laptop. So now when I go to install windows i have a 500gb and their a 16gb msata. i wanted to know what i should do maybe some advice and direction. For know i'm going to install windows on the 500gb hdd

A:Clean install on a lenovo T430s

Follow these steps to Install Windows on MSATA (SSD) Drive.

If in BIOS setup you have IRST listed as a SATA controller choice then follow these more specialized steps to Install Windows on System with MSATA and ISRT

Additional tips here will assure you get and keep a perfect Clean Reinstall - Factory OEM Windows 7

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RELEVANCY SCORE 55.2

Hello, two days ago I did the update of the PC drivers. Until that everything normal in the operation of my PC, but when entering YouTube or want to listen to music the speakers do not work, the weirdest thing is that when I start my PC if you hear the sound of windows login. My computer is a Lenovo T430S Thinkpad laptop. if you could help me solve the problem because apparently, it's not a hardware problem.When I go to the audio configuration menu, I get the following warning, but I do not have another application open at that time.an attached screen of the notice

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RELEVANCY SCORE 55.2

I've recently purchased a used Lenovo T430s. The battery appears to be dead, so I purchased an EBK battery from Amazon. The EBK battery appears to work fine as long as the charger is not plugged in. Shortly after the charger is plugged in the system reboots. I've read that Lenovo laptops will not charge a 3rd party battery. Is this correct?At this point in time I can't be sure that the charging system in the laptop is functioning correctly. Is there a utility that will test the laptops charging system? Thank you,Alan

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RELEVANCY SCORE 55.2

Hi, i updated my computer by lenovo update center and from this moment my mobile modem ericsson N5321 doesnt work. I tried instal new modem drivers, but it doesnt help me. I tried restart my computer but it doesnt work. It writtes me in device manager: This device can not be started. (Code 10). Can anybody help me?

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RELEVANCY SCORE 55.2

No problems of any significance until today. That little battery status indicator did not work.I ran the Lenovo Update. It was version 4. The v4 gui showed up and after a minute it disappeared.Went to Lenovo website, installed the Lenovo Service Bridge to detect my serial number and machine type.Got the latest Lenovo Update, ver 5 and ran it.The critical was selected, selected the recommended and most of the optional updates. One of them was the bios updateAll the updates loaded and installed, bios last. Warning said to close down everyting and leave laptop power alone. Typical. I was not worried.Laptop shut down.Current state: green power is on. Fingerprint reader is off. This usually means the laptop is on. When it's off, the fingerprint reader flashes. I think the power button does, too. Laptop is unresponsive to power button and to the touchpad. Disc reader runs when disc is inserted. Tech support says wait for a day. Machine is out of warranty. Anybody have anything in their experience to help get this working? Thanks in advance!Pete 

A:T430s Lenovo update failure

Sounds like the BIOS failed to flash properly. I haven't experienced this myself but found this forum that might provide you with answers: https://forum.thinkpads.com/viewtopic.php?t=100330 See Ede_123's post which may work for you.

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RELEVANCY SCORE 54.4

Just did a clean install of Windows 10 on my T430s (Core i5 with 8 GB RAM and 128GB SSD).When I attempt to boot the laptop it hangs on the Windows logo with the small circles rotating and freezes. This happens randomly and it will boot properly 3 out of 10 times. The other times I have to power it off and on until I get the repair console and then tell it to boot normally. Sometimes this will boot but others I have to power it off and on repeatedly until it starts up. I had the same issue with Windows 7 so I'm stumped if it's a driver issue or something else going on with my laptop? Any ideas are greatly appreciated.

A:Lenovo T430s - Windows 10 boot freeze

Just wanted to add a Me Too to the list, so its not a one-of experience.Recently bought a referb T430 and am loving it.I upgraded hardware to 16GB RAM and a 500GB Samsung SSD to amp up the experience and so far so good, except for this failure to boot experience that has now appeared.I had also upgraded from Win 7 Pro to Win 10 Pro. Maybe a mistake?When the boot hang started i did various things like force power down and CTRL-ALT-DEL and on reboot everything would be fine. Thankfully.I have run the Lenovo Hardware scan thats part of Lenovo Solution Center with no errors.I have almost come to the point of doing a Windows 10 Reset but wanted to do some research first and found this reference to the same phenomenon.I am wondering whether it may be SSD related? I could try cloning back to a standard disk drive.I also still have the original Win 7 128GB SSD. I can also try that to see if the problem goes away.Will update if any further discoveries are made

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RELEVANCY SCORE 54.4

Hi all members,I am new here, so I hope you will ignore my lack of knowledge of computers, but I will try my level best to cooperate with you with my limited knowledge.I recently bought a refurbished T430s with Windows 7.  You can see the machine information below:It came with a 4GB DDR3l-PC3L-12800 (1600MHz) module in the first slot. As the picture below:I recently bought the same module (another 4GB Samsung with same specs) for the second slot. Once I have inserted it, the windows does show 8 GB, but only 3.23GB usable). How can I fix this?Thank you.

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RELEVANCY SCORE 54.4

bought 5 of these the model t430s i5 cpu\8 GIG MEMORY connected to the Pro series 3 mini dock.  I changed the BIOS to boot from the Hard Drive as the First Option. They are slow to respond to any mouse click....For Example, just closed Internet Explorer and it took over 30 seconds to close. Try to open Excel and same issue....over 30 seconds to start. I click on Acrobat Reader and it takes more than 30 seconds to load.....then when I click on any of the menu options, it says NOT RESPONDING.  A Simple Restart just took just over 14 mintues.....None of the other Windows 7 machines on my network take so long to restart. The machines are just generally sluggish in ALL OPERATIONS, any program chosen to run are slow to respond.  Any Ideas are appreciated

A:Lenovo t430S Slow response to ALL operations

Sounds to me like a bad HDD that is where I would start




Laptop HistoryT43P Fully Loaded (still used with a dock for my Mercedes Diagnostic Software)T420S

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RELEVANCY SCORE 54.4

Hi everyone. I have a problem with my t430s, after updating the bios using lenovo online tool, my pc won't start anymore.  It powers, after a few seconds the wifi indicator led turn on, and stays like that. No beeps, nothing. Tried removing bios battery, the 10 press plus long press of power button, but no luck. Does anyone know a way to revive it? I don't have warranty on it. Thanks.

A:Lenovo T430s BIOS Update failed

Problem solved. I found some 1333 ram today and insert into my laptop. The old 1066 tams are not supported in this bios appears...  

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RELEVANCY SCORE 54.4

Hello! I bought a second hand Lenovo T430s, and I have a problem with it. The wifi switch seem to have some problem, even if i switch it on, the laptop says it's turned off. My question is, is there a way to "bypass" the physical switch, or can i get a replacement somewhere?

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RELEVANCY SCORE 54.4

Hi All,

I work for a college and we are about to roll out a lot of T430s machines. We have some already in use by faculty and staff and we are getting BSODs/reboots on different machine types. We have some that are running 32bit and 64bit win7 Enterprise.

I am attaching 4 different sf diag results from 2 32bit and 64bit problematic and no problem machines.

As of yet, we have no parts to test with and we are trying to resolve this as quickly as possible.

Any ideas?

Thanks for any and all help!

B

A:Multiple Lenovo T430s giving BSODs

forgot to add that hardware tests have been run on virtually all hardware components (cpu, hdd, systemboard, memory) and no failures. we have used a Lenovo factory OS install and still get blue screens.

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RELEVANCY SCORE 54

So I currently have a Lenovo T430s Thinkpad and the Mini Dock Plus Series 3. The problem im having is that when the power cable is plugged into the dock and the laptop is mounted, my battery will not charge. usb ports dont seem to be working but my secondary monitor works just fine. Did an online search and cant find a solution to the problem. This all happened after I installed a fresh copy of Windows 7 64. Anyone know a solution? im all out of ideas.

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RELEVANCY SCORE 54

 please help me how to solve this problem

thank you

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RELEVANCY SCORE 54

I'm having some persistant and extremely annoying issues with Lenovo Vantage on the device models in the title.  In short, the app will open and then close immediately.  It displays no error message and all other apps work fine. Initially I was using my enterprise server to deploy custom Windows 10 v1709 images to these devicing using MDT with SCCM integration.  Deployment, and all its process scripts, work as they should; all drivers get installed, etc; however, as stated, Lenovo Vantage simply will not work. I have physically installed the OS' on the devices to no avail. I have enabled Developer Mode and sideloaded the app into the image both offline and online, and I have re-registered the App Packages on the system using PowerShell to no avail. The only way Lenovo Vantage will work is after doing a reset on the devices which is simply out of the question as a permanent solution. There are no health errors with any master image created on the server, all dependancy packages Lenovo Vantage states it requires within its package pack are still present within each system, there are no features enabled or disabled via Group Policy or the registry that prevent any sort of app access, nor are any of the actual app sensors disabled.  Moreover, the master images we build these OS' from simply only have bloatware Provisioned Application Packages removed (Office, Skype, BingWeather, etc.), a custom Start Menu and Task Bar Layout applied and WinMagic auto... Read more

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RELEVANCY SCORE 54

So I currently have a Lenovo T430s Thinkpad and the Mini Dock Plus Series 3. The problem im having is that when the power cable is plugged into the dock and the laptop is mounted, my battery will not charge. Battery icon says "Plugged in, Charging" but i can see the battery percentage slowly draining. Usb ports, power button on the dock, secondary monitor and everything else seems to be working just fine. Laptop Charges just fine when "undocked". I initially thought it was a bad battery so i purchased a brand new genuine lenovo battery and still the same. Did an online search and cant find a solution to the problem. This all happened after I installed a fresh copy of Windows 7 64. Anyone know a solution? im all out of ideas.

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RELEVANCY SCORE 54

I'm having some persistant and extremely annoying issues with Lenovo Vantage on the device models in the title.  In short, the app will open and then close immediately.  It displays no error message and all other apps work fine. Initially I was using my enterprise server to deploy custom Windows 10 v1709 images to these devicing using MDT with SCCM integration.  Deployment, and all its process scripts, work as they should; all drivers get installed, etc; however, as stated, Lenovo Vantage simply will not work. I have physically installed the OS' on the devices to no avail. I have enabled Developer Mode and sideloaded the app into the image both offline and online, and I have re-registered the App Packages on the system using PowerShell to no avail. The only way Lenovo Vantage will work is after doing a reset on the devices which is simply out of the question as a permanent solution. There are no health errors with any master image created on the server, all dependancy packages Lenovo Vantage states it requires within its package pack are still present within each system, there are no features enabled or disabled via Group Policy or the registry that prevent any sort of app access, nor are any of the actual app sensors disabled.  Moreover, the master images we build these OS' from simply only have bloatware Provisioned Application Packages removed (Office, Skype, BingWeather, etc.), a custom Start Menu and Task Bar Layout applied and WinMagic auto... Read more

A:Lenovo Vantage issues on T430, T430s and T470s

I'm installing Win10 v1709 with Vantage in an MDT task sequence without any problems, using the method described here:  https://support.lenovo.com/ch/en/solutions/hf003321
 
How exactly are you installing Lenovo System Interface Foundation?  Are you installing it on the deployed machine, or are you trying to somehow include it in your master image?
 
As an experiment, on one of the machines with the broken deployment, please try to uninstall and then re-install Lenovo System Interface Foundation, will Vantage start OK then?  Instructions here.
 
 
 

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RELEVANCY SCORE 54

Hi everyone,
I am new here and looking for a fix for my problem. I recently bought a New Lenovo Thinkpad T430s for my wife. It has a 3rd gen i5 intel and 500GB hard drive. After setting it up all went well and on the second day upon start up it showed a message of low disk space on Q drive. That recovery area began with approx 16GB of space but for some reason its showing 1.6GB remaining. I made NO changes and need to know how to expand Q drive so that the warning goes away, and some how check if other things are being directed to that space. If you need more info please ask. Thanks for your help

A:Lenovo T430s Q drive recovery low on disk space

Topjack welcome to SevenForums

Right-click on Computer on the Desktop or click on then right click on Computer inside the Start Menu and select Properties. Then click on System Protection on the left upper hand side . Everything but the C partition should be off.

System Protection - Turn On or Off

Does it say Q drive as being On ? If it is click on Drive Q and click on Configure . On the System Protection for Q click on Turn off system protection then click on Apply and Ok buttons

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RELEVANCY SCORE 53.2

Hello everybody, My T430 which clearly is not a T430s is identifying itself as a T430s in Lenovo Companion. I ran Lenovo Bridge to scan the serial number of my T430 so I could add it to my devices in my Lenovo account. Again, it came up as a T430s! And stuff like Custom Battery Threshhold and USB-Always-On settings don't work! ...I'm so tired of trying EVERYTHING to stop this unit (which as been refurbed with Windows 10 Pro 64bit) from going into suspend randomly. I'm going to try un-installing Lenovo software and see if I fare better!! Yet another reason not to use Lenovo bloatware!!

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RELEVANCY SCORE 53.2

Hi everyone! I have been dealing with quite the headache for a while. My Lenovo T430S laptop from ~ 2012 has been crashing a lot lately. The crash happens with I am running a web meeting, and also using a dual monitor set up. Also happens when I play a video game or run video on one monitor and chrome browser on the other monitor. The crashes were infrequent at first. The screen would scramble and freeze/flicker and the audio would loop loudly, the screen would go black and the laptop would reset. These type of crashes have become a lot more frequent and I have not pin pointed the cause yet. I have changed my hard drive and clean installed windows 10 (it used to crash on Win 7 too), updated my drivers, and ran hardware tests to no avail.
Has anyone come across this type of problem and fixed it?
I am running Win 10 x64 Intel Core™ i-7-3520M CPU @ 2.90 GHz 8 GB RAM Nvidia NVS 5200M Discrete HD 4000 graphics integrated
Your thanks are much appreciated. I hope I can fix it and not have to discard such an otherwise capable system.

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RELEVANCY SCORE 53.2

After I installed windows 10 on my laptop, I tried to interrupt startup by pressing the enter key so I could install Linux alongside windows but it doesn't work.  I tried deleting windows off my partition but that doesn't work. I've also tried all the key combos and tried three different keyboards and they all didn't work.  Can someone help? 

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RELEVANCY SCORE 52.4

I have Final Result Code: W33KCS4BHDJ4-1Z9H1B ! Can you helpme ?

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RELEVANCY SCORE 52

What does this storage test result code mean: UHD01V000-UN7Z1K

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RELEVANCY SCORE 52

I ran the extended (unattended) diagnostics test in the BIOS by pressing F10 at boot up. I completely forgot about burn-in and OLED displays.  The test took about 11 hours; should I be concerned about burn-in as I do not believe the screen turns off when in BIOS. P53 OLED 4K.

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RELEVANCY SCORE 51.6

Hello. I would like to make an inquiry concerning system diagnostics for my computer system. I run a Windows 10 Home (Ver. 1703, OS Build 15063.483) on a ThinkPad T450s (under a 4-year warranty that'll expire on July 20 2019). I have recently run a System Diagnostics for my system and found issues regarding two storage tests (the tests being for Targeted Read Test & SMART Short Shelf Test for Storage 'device' WDC WD10JPVX-08JC3T5 - 931.51 GBs; the report is attached for reference). I was wondering if I should be concerned over those failed tests. I would like to know as the end results report state that my computer is 100% functional, even though it doesn't display the one storage 'device' with the two failed tests. Any help/suggestion/advice on the case would be appreciated!


























Hardware-Scan-2017-07-28T00_12_47.zip ?4 KB

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RELEVANCY SCORE 50.8

Ran a Lenovo Diagnostics and an result code popped up when testing Memory. UME3VV3UF-U07AJK Can't find what this means online. The zero may be an 'O' but hard to tell; regardless, both results didn't show anything online. I believe this error is causing the BSOD and preventing me from reimaging the laptop. What can I do the repair it? 

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RELEVANCY SCORE 50.8

My laptop model is A474 thinkpad and my laptop serial number is PF1F67GC. My laptop had been undergoing more than 1 months of diagnostics and repairs from Lenovo engineers. 2 times on-site wireless card swap and 2 times on-site keyboard swap and also 1 time diagnostic test from Lenovo engineers which they held my laptop for more than 2 weeks.They said my laptop does not have any problems after they put a new windows 10 in my laptop and told me that It was because of the corrupted windows 10 file and they also gave me an USB drive to boot from if I ever want to reformat my laptop in the future.  I got my laptop back yesterday and the same problems with the " Spacebar" registering two times. It happened so many times after I typed some documents out. I tried to format my laptop with the USB stick they provided me but the same problem still happens. The second problem is the bluetooth connection. It would connect to all my devices and it will not work at all. I have been telling this problem to the incompetent engineers but they kept telling me that they could not replicate the problems hence no replacement of a new model for me. I even recorded so many videos and showed them but they do not care. Here are two links of two of the videos that I recorded yesterday and today respectively.  https://drive.google.com/file/d/1sgMnBH2B0QT9yt2AvKJGc3f90eibWa_E/view?usp=drivesdk https://drive.google.com/file/d/1a54Dx2zgeRmxqGXVzGJ_sxli5pQHGJVc/view?usp=drives... Read more

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RELEVANCY SCORE 50.4

Hi all. My Lenovo Twist (Ultrabook s230u) has ran into problems - and tries to run AutoRepair but gets hung up each time. Lenovo has instructions for creating a bootable USB to run UEFI diagnostics: Lenovo UEFI Diagnostics - Bootable USB (Create it on Windows OS) - Desktops / Notebooks / Workstations. But it doesn't work. Level 2 support (thru IBM) said they haven't found a way to run diagnostics from a USB on this model (Twist). He showed me how to disable secure boot in BIOS setup to allow both UEFI & Legacy Boot. But he also tried & failed to create a USB key from Lenovo's instructions: http://download.lenovo.com/ibmdl/pub...le-usb-204.txt. The command line given (UefiBootableGenerator.exe --create -l boot -u I -f "UEFI_Bootable_v02.00.04.zip") throws the error: "Invalid option to --create: -1". But these instructions were the same as given for a prior UEFI bootable version 1.05, which was posted in an earlier thread (www.eightforums.com/general-support/18039-how-access-boot-menu-bios-windows-8-a.html). So I thought someone here could shed some light on:
- How to create this USB key from Lenovo's download file
- Why the command line is not working
- How to run the diagnostics from a USB on this Lenovo Twist

This Lenovo model has diagnostics preloaded but, again, I've tried several times and it's not running. After starting AutoRepair, it says its running Diagnostics. Then a few times it's says checking or repairing hard drive, which says might ... Read more

A:Problem creating Bootable USB for Lenovo UEFI Diagnostics

Originally Posted by marko


The command line given (UefiBootableGenerator.exe --create -l boot -u I -f "UEFI_Bootable_v02.00.04.zip") throws the error: "Invalid option to --create: -1".



The error message seems to be referring to "-1" but the command refers to "-l" (One being the number "1" and the other being the letter between "k" and "m" in the alphabet.) Both look very similar in that txt file of instructions, and I think they even get it wrong.





8. Now create the USB key by entering this command:
BootableGenerator.exe --create -l -u -f

where
*<-1> is the new name of the USB key (limit of 11 characters)



(The -l and -1 look more alike in standard Courier fonts than in the Forum's font too.)

It couldn't be as simple as confusion between 1 and l could it?

Also, I'm assuming you checked the "I" (yet another easy confusion) later in the command was the actual letter of the USB drive or changed it?

I guess your PC isn't working well enough to post a screenshot, but maybe a photo is possible and would be helpful?

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RELEVANCY SCORE 50.4

I see in the change log that they added a new version of the Lenovo Diagnostics in the 1.27 version of the BIOS for the T450 (20BV0005US). The problem is, when you press F10 on boot up, rather than start the Lenovo Diagnostics like it is supposed to, the screen flashes a couple of times and the computer reboots. Likewise, if you press F12 on boot up, Tab over to the applications menu, arrow down to Lenovo Diagnostics, and press Enter, the screen flashes a couple of times and the computer reboots. I have attempted to address this by feedback in the software and drivers downloads section, on a feedback from a motherboard replacement, and by calling in to Lenovo after the motherboard was replaced, and have never had this issue solved.

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RELEVANCY SCORE 50.4

Just got a T420 refurbished Thinkpad. On startup, the device is stuck on the boot menu and won't let me proceed. I've tried tapping F12 on startup and I've held down the blue bar button to no avail. People online day to access the Lenovo Diagnostics, but the option for that never appears under the Application Menu. I only see Setup and Diagnostics Splash Screen. Can't find any help online. Any advice would be appreciated, thanks you.

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RELEVANCY SCORE 50.4

Somebody else may have had a similar, but the problem & answer is in German!!  I don't speak German!When I run Lenovo diagnostics, there is a problem with the memory test.  When I run the Quick random pattern test, it finishes with 'Cancelled'.  I haven't cancelled it.  It doesn't say whether the test failed or passed.  All other tests pass ok.I have a Lenovo G505s & running windows10. I'm running Lenovo Support Centre 3.6.002

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RELEVANCY SCORE 49.6

My pc is a Lenovov H50-55 with onboard AMD Radeon R700 graphics (1G dedicated & up to 6G extended). When Lenovo hardware scan kicked off today, all diagnostics passed - except for the video card. When I ran extended diagniostics, it failed on extended video memory test with a code of W19UJ2AAC-RVS4HE and "video memory". It offered to take me to support to order a "new video card." Well, first of all, it is built into the motherboard, and I don't know what the full explanation of that error code is. Can anyone help? Now when I run LSB from the downloaded file on the website here, it doesn't even get to that test before it fails. What is this telling me, and is there (other than bypassing the onboard video hardware) that can be sdone to alleviate the problem?

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RELEVANCY SCORE 49.6

I'm getting a quick pattern memory test failure alert in the Lenovo center.  Final report code is W1US1D1F1-NT2KE5.  Anyone have any ideas what this references exactly?  Is it a board issue?  A stick issue?

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RELEVANCY SCORE 49.6

Hello, I have  a lenovo Z500 touch that I have seldom used in the 3 years since I bought it mostly playing music when on holiday. I have just started trying to use it with Cubase music production software with an external monitor via HDMI. Several times a day the system freezes and can only be recovered by hard reset. There is no sign in the system event log of a problem until after a restart when the kernel reports that the system wasn't cleanly shut down. The system is much more stable using only the integrated display. I discovered that there is a downloadable Lenovo Diagnostics CD which is built on a Linux base. The Z500 freezes every time in the Video Card stress test both with and without an HDMI connected display. It has now also frozen on one of the extended memory tests. It is exactly the same type of freeze as occurs with Windows. So, this is not a Windows problem as it occurs in the diagnostics Linux system. In Windows it only ever fails when a second display is connected so looks like it is related to the Intel HD 4000 graphics. Running HWMonitor there is no sign of high CPU temperatures. At the point of freezing, which I have just directly watched, the screen flickers. For a short while after the freeze the keyboard back light can be switched on and off and then about 30 seconds after it stops responding. caps lock and num lock don't respond immediately after the freeze. I stongly suspect that there is a serious hardware problem and ... Read more

A:Z500 Touch freezing in Windows, Linux and Lenovo Diagnostics

Start with memory diagnostics. But could also be the motherboard. Eliminate memory as the cause. If you have two modules you can also test one at a time if you have crashes with one only then you know.





T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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RELEVANCY SCORE 49.2

My Lenovo is developing strange problems. From the start, the keyboard was doubling up characters. Now the USB ports have all shut-down. The USB controller is not showing in the BIOS. However Lenovo Diagnostics (Health and Support in Vantage) shows no indication of failure. I have had it checked with Fry's and Best Buy - both suspect motherboard. But to just diagnose they want $90. Plus $150 to replace motherboard.  This laptop is my bread and butter. I can not send this away for repairs.  Firstly why is Lenovo Diagnostics is passing something that is not working? Why motherboard needs to be replaced? 

A:Yoga 900 13ISK2 - USB ports are not working - passes Lenovo and windows diagnostics

First, make sure everything is up to date. Use Lenovo Vantage to install all the latest drivers - especially the chipset drivers - and the latest BIOS. Sometimes, that's all it takes.

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RELEVANCY SCORE 48.8

Hello, I have Lenovo T470 20JM.Fresh Windows 10 shows BSOD several times per day, MEMORY_MANAGEMENT error.Tried memtest86 - booted from USB drive - shows 13 memory errors in a few minutes. But Lenovo internal diagnostics doesn't show any problem.It is on Lenovo warranty. Will Lenovo accept memtest86 results? Andrey

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RELEVANCY SCORE 48.8

Hello, I have Lenovo T470 20JM.Fresh Windows 10 shows BSOD several times per day, MEMORY_MANAGEMENT error.Tried memtest86 - booted from USB drive - shows 13 memory errors in a few minutes. But Lenovo internal diagnostics doesn't show any problem.It is on Lenovo warranty. Will Lenovo accept memtest86 results? Andrey

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