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3 programs stopped working, I think Windows updates are responsible

Q: 3 programs stopped working, I think Windows updates are responsible

I have 3 programs that stopped working, they will not load up, and I believe that The latest Windows updates are responsible. These programs are Inworldz Beta Viewer, Imprudence Viewer, and Second Life Viewer. They have always worked fine for me until Wednesday when suddenly none of them would load up. The next day, Windows 7 didn't want to load up. I had to restart the computer a couple of times before it did.

I have tried system restore, but it fails every time. I tired sfc/scannow command, but it doesn't find anything. Avast antivirus doesn't find any threats, although it finds some "warnings" that it won't seem to do anything about. I can upload an image of those warnings if it would help. Malewarebits doesn't find anything.

The only thing that has changed on my computer that I'm aware of since Wednesday, when Inworldz was working, was Windows installed some updates. So I'm guessing that caused the problems.

I have been advised elsewhere that I should do a Windows 7 Repair, but the process sounds confusing as heck. A complete clean reinstall of Windows 7 sounds easier. But, regardless, if the problem was caused by Windows updates, wouldn't the problem just return when Windows updates itself again after I've done all of that? That's a lot of work only to have the problem return.

I noticed that these 3 programs have log folders. They might keep crash files if someone can make sense of them. I might be able to upload the log files if that would help.

Also, I noticed that when I go into the windows updates in the control panel that you can delete windows updates. Maybe I can delete them one at a time and check to see if the programs start working again. Is that safe to try?

Any advice on any of this?

Thanks

RELEVANCY SCORE 200
Preferred Solution: 3 programs stopped working, I think Windows updates are responsible

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: 3 programs stopped working, I think Windows updates are responsible

I've replied in your other thread as well. You might try System Restore in Safe Mode, and see if that will work (SR has never been reliable for me)

Safe Mode

You might hold off on the Repair Install, but it is pretty straight forward. If you can Clean Install, you can do a Repair Install

Repair Install

IF it was caused by Windows Updates, the System Restore may be your easiest fix, if you can get it to work.

A Guy

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RELEVANCY SCORE 67.2

I have this older Dell Inspiron which I seldom use. When I've tried using it again it's ridiculously slow and sluggish. Every program, every window folder I open just slow as hell. And now the windows updates get stuck at 0% and I can't update anymore. I've tried every online fix I've been able to find for the updates issue. But nothing. If anyone can help I'd greatly appreciate it. Thx.

A:Windows 7 Updates Stopped Working

Please see the following links. Make sure you first have SP1, IE11, and it is suggested you also download .NET 4.6.1
 
http://www.tweaking.com/forums/index.php/topic,4799.0.html
 
http://wu.krelay.de/en/2016-10.htm

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RELEVANCY SCORE 67.2

I have this older Dell Inspiron which I seldom use. When I've tried using it again it's ridiculously slow and sluggish. Every program, every window folder I open just slow as hell. And now the windows updates get stuck at 0% and I can't update anymore. I've tried every online fix I've been able to find for the updates issue. But nothing. If anyone can help I'd greatly appreciate it. Thx.

A:Windows 7 Updates Stopped Working

Please see the following links. Make sure you first have SP1, IE11, and it is suggested you also download .NET 4.6.1

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RELEVANCY SCORE 66.4

since installing the latest windows update (approx 7-12 maybe more) days ago, my 3 browsers have stopped connecting to the internet (My internet is connected fine by wifi - skype works fine, it's just firefox/chrome/ie that does not work)

I performed a system restore to before the updates where installed, and ie worked fine - after installing the updates again, IE failed to work again - so i system restored again and turned automatic updates off

Is this a known issue?
It would seem very clear that windows updates have caused this issue, is there a fix?

thank you, please help if you can!

A:windows updates stopped browsers working

Welcome Dave
You are half way there. It was not all the updates, but only one that has caused the problem. If you are happy with the way the the computer works now, set the update to notify. When notified, install one at a time, if it works install the next. In that way we will know which update is the problem. Possibly it does not even have to be installed.

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RELEVANCY SCORE 66.4

Hi!

I am new here but would really appreciate some guidance.

About a minth back, an error came up on my notebook that Windows would no longer accept automatic updates with an error:

0xC004D401 An unauthorised change was made to Windows

But nothing was changed! No new software or anything!

Then I also noticed that Trend (my AV) stopped downloading updates. If I try manually I get an error -28 stating the PC is not connected to teh internet. Of course, it is!

I have looked around but cannot find anything to help. A scan by Trend does not reveal any virus or issues.

It is, of course, a genuine version of Vista and has been quite fine for a year.

Can anyone make some suggestions please?

Many thanks,


Paul

A:Windows and Trend Updates stopped working

Okay, so I made some progress!

I went back to a restore point about 3 weeks prior, then the windows updates started working (it re-applied the ones between) - they seem fine now.

It's just Trend that doesn't work; I am applying the updates manually but cannot see why it won't work.

Any ideas please?

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RELEVANCY SCORE 66

I have had windows 7 for a few months now and have had problems that I could call support for. Now that I can no longer get support, I have 2 programs that have stopped working. "a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." yeah, like that will happen.
I have already deleted both programs and reinstalled one. and I still get the same error. Can someone please help me or should I just pay the $$$ to get windows help.
aje
 

A:programs stopped working in windows 7

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RELEVANCY SCORE 65.6

I haven't received any security updates or any for that matter for my windows home premium since October of 2016 please help

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RELEVANCY SCORE 65.6

I have just reloaded Windows 7 and set up WinMail, after Windows updated 100+ files WinMail now doesnot work, does anybody have any ideas

A:WinMail stopped working after windows installed updates

Hello Paul and welcome to Seven Forums.

I'm guessing you're talking about Windows Live Mail. It's possible that when you installed WLM something corrupted the installation. It's also possible that one or more of the 100+ Windows Updates failed to install correctly and had an effect on WLM. If you had the updates install automatically it will be difficult if not impossible to figure out which one(s) might be the problem. You may not like the suggestion I'm about to offer.

First, you could uninstall Windows Live Mail, reboot, then try reinstalling to see if the problem is corrected.

How to remove and reinstall Windows Live Essentials

If that doesn't correct the problem I'd uninstall all of the Windows Updates.

Remove an update

Then I'd install maybe 10 at a time, keeping track of which 10 updates you're installing by making note of the KB number. Use the computer for a while to see if there are any problems. If all works as it should, install 10 more updates. If a problem occurs, you'll know exactly which 10 updates might be causing the issue. Uninstall those 10 updates and reinstall just one at a time. Run the computer for a while, if no problems, install next update. Either all 10 will install correctly or you'll find the problem update(s).

If still no joy you could try running the System Update Readiness Tool.

What is the System Update Readiness Tool?.

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RELEVANCY SCORE 65.6

Yesterday, I got a balloon notification saying that there were some Windows Updates available. I like to keep my PC up-to-date, and since I wasn't in the middle of anything urgent I had my Windows 7 32-bit PC download and install them. WU asked to reboot my computer, so I got to a stopping point and clicked reboot.

When I rebooted my PC, my 2nd monitor stopped working and wouldn't detect.

So I downloaded installed the latest drivers and restarted, nothing. Tried rolling back to a restore point before the updates, nothing. Uninstalled the video card and rebooted, nothing.

I have an ATI Raedon 3600 Series video card, installed into a Dell Optiplex 360, running 2 Dell 19" LCD monitors. Nothing super fancy or extravagant going on here.

I am a bit at a loss. I was going to maybe take out the video card and try reinstalling it physically and "softwarically". But I do not think that will actually help. It was working fine for months, and so I am guessing it has something to do with the Windows Updates that were installed.

Anyone else experiencing similar issues? Anyone have any ideas?

Thanks!

A:Installed Windows Updates - 2nd Monitor Stopped Working

I tried installing a new video card, which wasn't much luck. But after I put the Radeon 3650 back in the internal video card was detected. I hooked up my second monitor to that one, which since I do not run any graphics intensive programs on this computer isn't a big deal.

Not my favorite fix, but it works so. Yeah.

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RELEVANCY SCORE 65.6

Hi guys.
I'm here because I've heard a lot about the experts in tenforums so I decided to ask my problem here. I have a HP ENVY 15t-j000 laptop running the latest windows 10 edition which is 1607. Since I've upgraded to anniversary update I have a lot of problems and many errors in the event viewer but above all my biggest problem is with my DVB-T dongle which stopped working suddenly. I was using the dongle before anniversary update with no problem but after the update it started to malfunction. First, for a few times when I started up my system and plugged the dongle into usb port I saw the error on totalmedia software which said no hardware detected. For about 5 or 6 times I could resolve the issue by closing the software, unplugging the dongle, plugging again and opening the software. With this simple approach I could use the DVB-T dongle but suddenly one day it didn't treat the same way and the issue wasn't resolved. I've done a lot of things like uninstalling and installing the driver or opening another user account and some other stuff to resolve the issue but no luck. I have a lot of errors in event viewer and I don't know if they are related to this problem or not. I remember some changes to the system before this problem occurs but I don't know which was exactly before this problem so I mention all of them. In the period of 15 days before this problem I've done these things:
updating bios driver manually by downloading the latest driver for my system from the HPunin... Read more

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RELEVANCY SCORE 65.6

Dear All
Please help urgently.
Suddenly my Windows Explorer crashed and it recovered, and since then none of the apps are working in my system including store, settings, 3rd party apps etc. None of them.
On click any app black screen comes up for 1-2 seconds and it disappears.
Please help.
Thank you in advance.

A:Windows 8.1 Latest Updates , Apps stopped working

Right click on start, click on Command Prompt (Admin). This will open command prompt window.Copy the entire command powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode
-Register $Env:SystemRoot\WinStore\AppxManifest.XMLPaste it on command prompt window and hit enter. This will execute the command.
Check if this fixed the issue.

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RELEVANCY SCORE 65.6

We are using SunQUests GUI Gateway programs and after we log into the Gateway, we recieve the following error: "MisysHCS.exe has stopped working".  SunQuest syay un-install, removed Reg Keys and re-install.  That didn't work, but we
found that removing the following Windows Updates did solve the issue: 




WINDOWS


KB4057400


2/23/2018




WINDOWS


KB4056897


2/16/2018




Windows


KB4054852


2/16/2018




WINDOWS


KB4056568


2/16/2018




WINDOWS


KB4054998


2/16/2018




WINDOWS


KB4054176


2/16/2018



So, why does a simple update or security patch cause this program to stop working?


Danny, aka Tiger Mustang

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RELEVANCY SCORE 65.2

I've been receiving lots of advice in other Bleeping Computer threads about these issues, but so far nothing has managed to resolve them.
 
The latest log of all the things I've done is in this thread: http://www.bleepingcomputer.com/forums/t/600012/windows-vista-32-bit-sony-vaio-laptop-some-programs-wont-start/
 
The main issue that started me posting for help was that iTunes & Photoshop suddenly stopped working.
 
They still don't, in fact, I have completely uninstalled iTunes now, as I've tried numerous clean un/reinstall(s) and it's just not happening...
 
I can live without iTunes, but not Photoshop. I use it for work. It would be great if I could get both back.
 
I have run a ridiculous amount of scans for all sorts of issues. 
 
I have noticed, along the way, that certain programs I have been asked to install and run, either didn't install or just wouldn't run.
 
Whether this laptop is infected or not, or it's just knackered, I don't know. (it is 8+ years old)
 
Here is my FRST log, any help would be much appreciated.
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:25-12-2015
Ran by admin (administrator) on CHRISWEEKSMUSIC (26-12-2015 21:25:43)
Running from C:\Users\admin\Desktop
Loaded Profiles: admin (Available Profiles: admin & KB)
Platform: Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86) Language: English (United States)
Internet Explorer Version 9 (Default b... Read more

A:Windows Vista SP2 (32-bit) Certain programs have stopped working...

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to the a new file. 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-2526120626-3347230282-2708207307-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - No File
Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - No File
FF Plugin: @divx.com/DivX Player Plugin,version=1.0.0 -> C:\Program Files\DivX\DivX Player\npDivxPlayerPlugin.dll [No File]
CHR HKLM\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2015-12-26]
S3 catchme; \??\C:\Users\admin\AppData\Local\Temp\catchme.sys [X]
S3 eapihdrv; \??\C:\Users\admin\AppData\Local\Temp\ehdrv.sys [X]
S3 EsgScanner; system32\DRIVERS\EsgScanner.sys [X]
S3 FreshIO; \??\C:\Program Files\FreshDevices\FreshDiagnose\FreshIO.sys [X]
S3 IpInIp; system32\DRIV... Read more

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RELEVANCY SCORE 64.4

Hi...
Im having the same issue las good 10 days. Im using my computer at work so I can go on here and ask for help.
My Toshiba satelite laptop, running on windows & home premium restatrted by it self and when it came back lots of things were different.
-The web cam meny box on the side(or top) of the screen was gone.
-I was able to enter my files but I couldnt start or install any programs. Couldnt start any antivirus program and I have (Avira and Ad-Aware)
-Internet browser is not openning either
-I tried to start it in Safe mode, safe mode with internet, Repair my computer and basicly any option in 'advanced boot options-F8'-nothing
Recover or restoring to some other day is not working either and lots of options in control panel wont start, all those that have something to do with computer settings or system to do.
-Is a Format disc only option.. and what happened.???!!

Thank you in advance....

A:Windows 7 stopped working, Cant start antivirus programs or anything

try spybot search & destroy, sounds like some spy ware

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RELEVANCY SCORE 63.6

Hello,Today I updated my Thinkpad X1 Carbon 5th Gen with the latest drivers recommended by Lenovo Vantage program, as well as the latest Windows 10 Pro updates. After conducting those updates, I can no longer sign in using the Fingerprint sensor.When I open the Device Manager to check the status of the Biometric Device driver, it shows the following message: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"The sign in option using the fingerprint does not even show up in the Windows settings for Sign In. Things I have already tried:1) Update the driver through the Device Manager 2) Download and reinstall the fingerpring driver from the Lenovo drivers website3) Reset fingerprint settings in the BIOS and making sure it is enabled4) Change configuration in "gpedit.msc" -> computer configuration -> administrative templates -> windows components -> biometrics -> allow the use of biometrics and allow users to log on using biometrics set to enabled None of the 4 attempts above solved the problem.Can anyone please provide any solution for this case? It looks like a lot of people have been experiencing this issue and no one from Lenovo provided a clear and definitive solution. The latest drivers must have bugs and, in my opinion, Lenovo must stop distributing them until this issue is fixed. Thank you very much.Best.  

A:Fingerprint stopped working after latest Drivers and Windows updates (Thinkpad X1 Carbon 5th gen)

I know you have a X1 carbon and not T570 but did you see the below post from a Lenovo employee?  Specifically the part about SGX?  It fixed my problem on my TP25.
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T570-Fingerprint-stopped-to-work-after-d...
 
Hope this helps

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RELEVANCY SCORE 59.6

Hello there TechSupport Forum!

It's been a long while since I've had any computer issues thanks to your well instructed threads.

Just 2 days ago...I went to open some programs (skype is one example) among others. Immediately when I started a call with no video even...an error message came up to say 'Skype has stopped working......' and then it will tell me windows will look for a solution and suggest it. Well it only told me to update the program. In this case I had the latest skype. So not really a solution here.

I have a DV6 HP windows 7 laptop.

When checking event viewer... the error says:

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2011-11-20T07:13:29.000000000Z

EventRecordID 83939

Channel Application

Computer BCG2009

Security


- EventData

Skype.exe
5.5.0.124
4e96a02b
KERNELBASE.dll
6.1.7601.17651
4e211319
0eedfade
0000b9bc
12a4
01cca7537586175c
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Windows\syswow64\KERNELBASE.dll
2526972b-1347-11e1-ab32-00269e9eab4e


Any help in the right direction will be greatly appreciated.

Thank you so much.

A:Programs have stopped working (causes crash of programs)

I don't remember...nor can I find the rules about bumping a thread. So I know you all are busy, but I still need help with this weird situation. I've restored to an earlier date, disabled all non important processes via msconfig, reinstalled the non working programs. But alas they all are not a solution. I'm not sure what else to do. I'm thinking some .dll file might be corrupt in windows 7. Just unsure how to go about that or find out if that is the case.

Thank you!

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RELEVANCY SCORE 59.2

I've got a fully patched version of Windows 7 Professional.

When I'm running Windows Update, I get to the window that lists the updates that are available, e.g. "3 optional updates are available, 2 important update are available," or whatever.
If I then click on one of those links to get a list of what the updates are, Windows Explorer crashes. Every single time. It gives the message "Windows Explorer has stopped working."
I have tried running in Safe mode, except Windows Update doesn't run in Safe mode so that's no help.
I've tried setting up a clean boot. That didn't help.
I've scanned for viruses with a couple of different anti-virus/malware products. Nothing found.
I've run sfc /scannnow. It found no errors.
Any other ideas?

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RELEVANCY SCORE 58.8

Good Evening All,

First of all, let me apologize beforehand for the rambling post. I just don't really know where to start and what information is needed. I'm hoping there is hope for my Lenovo T410 laptop.
When I try to open most programs I get the error listed in the title of this post. Then it goes to "Windows is checking for a solution to the problem". Then it closes and goes away. I haven't been able to figure out any rhyme or reason to the apps that do not load.

I was stupid and recently performed every Windows Update that showed up and my problems have started since. One of my original problems was with GfxUI.exe stopping, so I uninstalled Microsoft.NET Framework and that seems to have helped with that error at least (original error screen shot attached, I think 2.0 is still on the machine). I've also manually uninstalled any of the updates I can specifically remember installing.
Additionally I've tried to do a system restore as far back as I am able, but that hasn't helped. I wish I had earlier restore points.

I don't think I have any viruses/malware as my McAfee and Malwarebytes haven't found anything, could be wrong. I have attached latest HijackThis log.

I cannot use any diagnostic tools (Microsoft Management Console, Lenovo ThinkvantageToolbox, etc), because everything closes. However, I have performed a few SFC scans and have a bunch of "Could not reproject corrupted file" entries; I didn't want to attach that without permission as i... Read more

A:Almost Every Program "Has Stopped Working" after Windows Updates.

The first step I would take is this.
SFC /SCANNOW Command - System File Checker
it may help stabilize things a bit.

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RELEVANCY SCORE 58.8

Hi there,
I made myself a little app with the help of some programmers and it's worked fine until the other day I got this error on W10 PC during startup. Before I pay them real money to debug the app - is there anything I can check on my PC that might show what's changed? It's the same on all W10 PCs I have access to so must be due to a recent update to the OS :-(
thanks
Mike
 

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RELEVANCY SCORE 58

I've got a Windows 7 SP1 machine that is no longer notifying me of Windows updates.

It is set to "Check for updates but let me choose whether to download an install them".

Until a few months ago, it always issued the appropriate notifications. Then it just stopped.

If I manually check for updates, it works fine, but I want to receive notifications for updates.

I've resorted to manually checking for updates every day. Based on the content of some of these "important" updates (which are really just ads for Windows 10), I no longer trust MS, and thus I do not want automatic updates.

I tried momentarily selecting "Never check for updates." and then re-enabling "Check for updates but let me choose whether to download an install them", but that did not help.

How can I fix this?

A:Check for updates stopped working

Hmmm... nobody else having this issue?

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RELEVANCY SCORE 58

Hi, I'm running Windows 7 Home Premium (Service Pack 1) and my computer has (relatively) recently stopped automatically updating. I have a constant alert in the status bar telling me this is the case with automatic updates and attempting it manually gives me an error code - 80096001 - immediately after attempting it. This problem may have coincided with me uninstalling AVG some time ago, but I'm not sure when it began for sure.

The reason for the thread title is because I recently attempted to install Microsoft Security Essentials, which also failed to auto-update in its initial setup. Could these issues be linked?

Any help would be greatly appreciated.

A:Microsoft Updates Have Stopped Working

Hi you can try this How do I reset Windows Update components?

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RELEVANCY SCORE 58

Hi all, only me again.

My mouse has stopped working after i did some window's updates!, it's only a ?4 mouse from asda in the UK, but was working fine before i did them. I went into my task manager and 2 of the USB's have warning's on them? Also this is the latest update that's killed my mouse.




Thankyou in advance

A:Mouse stopped working after updates!

Whenever you do an update, the system automatically creates a restore point so you can "roll-back" from the updates.

You can do a system restore by following this guide. System Restore

Once your system is working properly again, go through and install each update one at a time to see which one gives you problems.

Hopefully, this helps

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RELEVANCY SCORE 57.6

Hi Guys I'm Currently Using Windows Vista Home Premium, My Problem Started When My Friend Borrowed my Sony PSP 3000 ( He Copied Some of My Songs & Put it on His Computer ) When He Gave It Back To Me, and I Put The USB Cable on to My PC & When i Restarted it , My Computer Star's To Become Slow & Laggy Not Just That My Regedit and Task Manager Has Been Disabled i started To Use RegTools.vbs But The Malware Keeps on Disabling it And Worse Some of My Programs Stopped Working Here's a Screen Shot



Any Help is Very much Appreciated

A:Some Programs in my PC Stopped Working

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 57.6

Hi all i need serious help.

All of a sudden some of my programs stopped working, for example catalysst control center is suposed to start as soon as vista starts, but now it gives me an error like:

"CCC.exe has stopped working"

Same with some others...

Yes i ran AVG, i ran malware, and superantispyware, none of them finds anything.
I cant even load daemon tools now, it gives me some error: "Engine loading was failed", cant uninstall it, it gives me another error, and some of the programs like netlimiter if i start them from my objectdock dock they automaticly stop working, only when i start them from the normal .exe they dont crash.

All this happened all of a sudden...anyone has any ideas??

Thx a lot in advance,

Muff

A:Programs stopped working

Hi Muff

What Firewall are you using? Have you configured your security software so that the Catalyst Control Centre is a trusted start-up program. Is Windows Defender or UAC blocking it from normal start-up. Did you run the Display Driver as an Administrator when you installed it?

Personally I found the Catalyst Control Centre lagging a little on start-up anyway so I only installed the Display Driver instead.

I'm assuming you are running the latest version of the ATI Driver?

I might be wrong, but it may well be a 'Permissions' issue.

One more thing, are you running 32Bit or 64Bit, and if 64, is ObjectDock compatible with it?

Kind Regards

Neil

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RELEVANCY SCORE 57.6

Alright, I'm not entirely sure where to put this thread so I apologize if it is in the wrong spot.

I had a virus a while back (a couple of weeks ago). I received a pop up asking if Trend Micro should block something and I went to click block, and, well... missed. I accidentally allowed it. I ran a scan with Malwarebyte's Anti-malware and got a few viruses or infected objects. Instead of restarting directly after the scan, I waited. Bad choice. After I restarted I got many pop-ups says there was an unhandled win32 exception that occured in [xxxx] the numbers always changed in the []'s (An example of two I just got were GoogleUpdate.exe [4040], mbam.exe [5060] however, googleupdate is not just an exception at [4040] there are other numbers that appear too). If I do click Debug I get sent to Just-In-Time debugger for Visual Studio 2010 and I can;t even use it. I tried scanning some more running programs to fix the registry. I tried running a disk cleaner and defragmenter. It seemed like a good idea.

Didn't really work. It seemed to isolate the issue to just win32 exceptions at GoogleInstaller (when clicking debug it is listed as GoogleUpdate) and RealPlayer. I finally had enough of the problem and did a system restore yesterday. Only problem: I can't go back more than 5 days ago. Right smack in the middle of the issue. I was hoping maybe it might work or I could continue to system restore it further back. Neither of those ideas really worked. I still had the issue (only now... Read more

A:Some programs stopped working

Hello, sounds as if you may have that newest rogue , it is a name changer, affecting exe. files . Take a look at this, and if you are able to, follow the automated instructions, step by step : Remove Vista Antispyware 2012 (Uninstall Guide)
You will notice that it uses several free tools, post how this works out please.

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RELEVANCY SCORE 57.6

Hi,

Recently I've bought a new Mainboard for my computer, because my old one was messed up. (one memory slot was broken, and 3/4 SATA connections was broken.)
Because of this, I had to install Vista again. Not so hard to do, backed it up already, so no trouble.

Now, running the fresh installed Vista, I've ran into some troubles.
1. Every single game I try to play, crashes after a while, (sometimes after 2 minutes, sometimes after half an hour). It is giving the message: for example: Crysis.exe stopped working.
2. My internet explorer often gets the same message. Most of the times after 15 minutes, but sometimes it runs a lot longer.
3. Some other files stop working too, some .dll's which I can't remember the name of ( I believe one is called Desktop Manager or something like that.)

(quick search in the log files: All Application Errors came up with different .dll files)

You'll understand, that this is really annoying, since it is a fresh install of Vista, so you wouldn't expect any trouble.

Can anyone help me please?

gr
feenux
 

A:Several programs stopped working.

Heh heh, I would expect plenty of trouble from a fresh install of Vista actually, since it shipped with so many bugs. Have you tried installing the service pack (SP1) for Vista?
 

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RELEVANCY SCORE 57.6

I am using Vista 64 bit version,

My problem is most programs stop working.
ones that I have tried using are skype, windows live, registry cleaners... pretty much all programs except a few and of coarse my internet programs are all fine. I tried a clean boot but got no where. Ran sfc /scannow as admin and got some files are corrupted and not all are able to be fixed.

this all seamed to start when I ran a virus scan using avast that I had on this computer for quite some time. It of course found 5 infected files I cleaned them, and it recommended doing something with the registry. well while scanning the reg my lovely computer over heated and shut down, now i am left with this issue .

A:Programs stopped working

same thing happens as well in safe mode. Guess i'm doomed to buy windows 7 or find a copy of vista to re install.

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RELEVANCY SCORE 57.6

i recently bought this PC in december. in february i played a round of system shock 1 (one of my favourite games), and it ran fine, no need for DOSbox or any of that silliness. however, in recent weeks, i discovered that my PC no longer likes running some DOS programs, including SS1, the tomb raider gold installer (which is how i discovered the problem in the first place), and a few of the older demos i got off www.pouet.net.

the exact error i get is:

(program path and/or filename, example would be CDSHOCK.exe)
The NTVDM CPU h as encountered an illegal instruction.
CS:c000 IP:dddd OP:ff ff ff ff ff Choose 'Close' to terminate the application.

the string of random letters and numbers is always the same no matter the program.

what happens is, i run the program, it goes to a black screen then immediately back to windows, complete with error message and beep, i must choose "close" then maximize the DOS window again, which then disappears. if i choose ignore then maximize, i just get the error message again.

cmd.exe runs just fine. several other DOS-based programs work as they should (in other words, they don't really work, but they give me the proper response.) running all DOS programs in DOSbox does not create an error (SS1 works fine in DOSbox, for example... a little slow, though, and i'd rather not use it.)

i have tried every solution i can think of where people had similar issues, but nothing works. i've scanned and re-scanned with nod32 and ad-... Read more

A:some, but not all, DOS programs stopped working

XP just isn't made to run dos programs without the help of third party programs. Some programs do work, others don't and you won't get any help from microsoft since they stopped dos support a looong time ago. My guess is some security update decided some operations your games were doing are now illicit and a security threat for XP.

I stick with Dosbox or VDMsound, whichever works best. Each program has options that allow to speed up or slow down the emulation speed, you may try to play with those settings to get your games running fine.

You may have some luck running your dos programs in compatibility mode (right-click the shortcut => properties => compatibility) but I wouldn't count on that.

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RELEVANCY SCORE 57.6

My HP Support Assistant, Hardware Diagnostic Tools stopped working,  I have tried removing them and downloading current copies, but they still don't work.  When I try to run HP Support Assistant, I get a msg that HP Assistant Installer has stopped working so I can't install it.   When I double click on Hardware Diagnostic Tools, I get a message that it has stopped working.   Hardware Diagnostic Tools is listed in my Programs in Control Panel.  HP Active Support LIbrary is listed in Programs too.  I tried to download Microsoft Fix It tool, but I can't get it to work either.  A couple of small programs I downloaded to scan my files also wouldn't work.   Help!

A:Many programs I try to run have stopped working.

ahmelody to Bleeping Computer Community
 
Please post the HP model next time along with the changes before this started to occur. Were you infected or are you logging in as the admin account?

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RELEVANCY SCORE 57.6

Hi! I am going to explain the whole history to the problem...

I'm using Windows XP but wanted to dualboot with linux, so I started to download it and making my Pc ready for the install, I had to buy a new DVD player so I could read DVD disks ( my old one got broke)... Well Installed it and did some other stuff, did get some problem with the PC at the same time but worked it out with help from a friend. Anyway, after nearly 2 days working with getting all fixed I finally was done today morning. Turned my PC off and tonight I turned it on ready with all the stuff. Then I see that nearly all my desktop icons are "white" also are the ones in "all programs" And when I try to open any of them, programs,games or even my internet browser... (for example):

Windows cannot open this file:
Mozilla Firefox.lnk
Windows needs to know what program created it....etc
And then I can ofc choose to search the web or search the computer after the program...

So my question is, how to fix this? I really want to install linux and dont have my windows damaged MY friends says "reinstall whole windows" but I got so much important data on it so I dont want to.
I got 2 thoughts that maybe caused this damage...
1, Got virus on my Pc I belive, but my anti virus cant find it, it cant open allot of files.. (using NOD32, also ad-aware for spewers)
2, Got a program called CleanUp thats removes stuff like temporary internet files and such.. Maybe it damaged something els... Read more

A:Programs stopped working.. .lnk?

XP Repair is your best bet....http://www.michaelstevenstech.com/XPrepairinstall.htm
you would lose added XP Service packs and Windows Updates is all.
Hasve you tried System restore?
 

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RELEVANCY SCORE 57.6

Hi everyone,

I have a rather odd problem. I've had Vista Ultimate (or whatever the 64 bit version is called) installed on my computer for almost a year now. Everything has worked perfectly until fairly recently. I noticed that one of my startup programs had stopped working (SoundMax32) and was showing up as an application error. This was around the time I installed the 64 bit version of iTunes, so I figured maybe my audio settings had been changed. The computer continued to work for another 2 weeks, and then yesterday, completely out of the blue, ALL of my programs (startup and otherwise) have stopped loading and are showing the application error message.

The thing I don't get is that Vista still boots up with no problems. I thought initially that the problem was limited to my 32 bit applications, but IE 64 bit doesn't work either?

I'm about 2 days from just reformatting and doing a complete reinstall. But if anyone has any answers I would be grateful.

And no, I did not install any application between the last bootup that was fine, and the one yesterday. I've run windows update and updated everything but the programs still will not load (I'm writing this from my laptop because IE and Firefox give me the same error message). It is very bizarre.

Any help please!

A:32 bit programs have stopped working!!!

cerebus777:

Have you tried doing a System Restore to a point before when
the SoundMax32 quit?

Ardneh

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RELEVANCY SCORE 57.2

OK, I see there are similar posts but not sure if my issue matches those exactly.  Appreciate your help if you can.   Cat has walked across keyboard .... as you can see I can type and use my fingers to move on and around screen but my touchpad won't work at all.  All keys on the keyboard are working.   I've tried looking in the mouse/touchpad settings but not finding anything that seems to match suggestions.   What should I do? Thanks in advance.Jo  

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RELEVANCY SCORE 57.2

OK, I see there are similar posts but not sure if my issue matches those exactly.  Appreciate your help if you can.   Cat has walked across keyboard .... as you can see I can type and use my fingers to move on and around screen but my touchpad won't work at all.  All keys on the keyboard are working.   I've tried looking in the mouse/touchpad settings but not finding anything that seems to match suggestions.   What should I do? Thanks in advance.Jo  

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RELEVANCY SCORE 56.8

I just recently got some amazing advice here on there forums and solved some strange problems with my computer.

however, just recently, I've noticed several programs that rely on an internet connection (such as iTunes store and sometimes AIM, nothing illegal) suddenly stopped working.

The iTunes music store simply never connects, AIM sometimes does but mostly doesn't, but the weird part is all the while my internet browser works just fine and at pretty fast speeds. So i'm fairly certain the internet connection is not the culprit, seeing how Firefox works like a dream but some other programs don't.

Also, sometimes both IE and Firefox won't be able to download things online. some things work fine, large files and small, but other items simply cause the searching indicator thing in the corner spin forever with no result, even after several attempts and even restarting my computer and waiting for a while.

I also tried disabling my firewall (though extremely briefly, just to test the problem) thinking maybe some things were just being blocked all of a sudden, but the same things keeps happening. I even tried reinstalling iTunes, IE, and Firefox but the problem persists. it's obviously not a huge urgent problem, but very annoying all the same, especially since not only am I very into media but I make almost all my purchases and downloads online because it's easier, cheaper, and in greater supply than in any local store.

might be there'... Read more

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RELEVANCY SCORE 56.8

Windows 7 Home Premium
Service Pack 1
64 bit

Problems: some programs cannot be run, stopped working as soon as it is opened
I came to recognize my problem when McAfee pops up to check database update, but when I click "Check Now" it stopped working. After that I tried numerous times after a few restart tries.
Even in my attempt to uninstall McAfee, the McAfee host UI has stopped working.

Then I came to realise that its not McAfee's thing, other programs are also affected namely Yahoo Messenger, Skype.
(Browsers are working fine)

What I have done:

Bad thing: I don't have any restore point that I can use.

Some friend told me to try System File Checker & Repair Install.
The latter I have not done because it seems more complicated & I don't have any Windows CD (This notebook came already installed with it)
I did try System File Checker (cmd sfc /scannow as admin), but the result says:
Windows Resource Protection did not find any integrity violations.

I don't think I have changed anything in recent times, except there are some windows update going on:
(also have iTunes & iCloud thing update to the latest version)

Recent Windows Update:

Internet Explorer 10 for Windows 7 for x64-based Systems

Installation date: &#8206;20/&#8206;3/&#8206;2013 7:11 AM

Installation status: Successful

Update type: Important

Internet Explorer 10 is fast and fluid, and lets your websites shine and perform just like native apps on your... Read more

A:Programs Stopped Working as Soon as they are started

Try booting into safe mode and see if it work fine. At booting the computer, continually press f8 (typically it is this key; sometimes it is a different f key) until a menu screen pops up. Choose safe mode and see if you are able to open these programs.
 

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RELEVANCY SCORE 56.8

Problems: some programs cannot be run, stopped working as soon as it is opened
I came to recognize my problem when McAfee pops up to check database update, but when I click "Check Now" it stopped working. After that I tried numerous times after a few restart tries.
Even in my attempt to uninstall McAfee, the McAfee host UI has stopped working.

Then I came to realise that its not McAfee's thing, other programs are also affected namely Yahoo Messenger, Skype (MSN), Microsoft Windows Repair Disc.
(Browsers are working fine)

What I have done:

Bad thing: I don't have any restore point that I can use.

Some friend told me to try System File Checker & Repair Install.
The latter I have not done because it seems more complicated & I don't have any Windows CD (This notebook came already installed with it)
I did try System File Checker (cmd sfc /scannow as admin), but the result says:
Windows Resource Protection did not find any integrity violations.

I don't think I have changed anything in recent times, except there are some windows update going on:
(also have iTunes & iCloud thing update to the latest version)

Recent Windows Update:








  
Quote: Originally Posted by


Internet Explorer 10 for Windows 7 for x64-based Systems

Installation date: ‎20/‎3/‎2013 7:11 AM

Installation status: Successful

Update type: Important

Internet Explorer 10 is fast and fl... Read more

A:Programs Stopped Working as Soon as they are started

Welcome to the Seven Forums.

Can you uninstall McAfee while in the safe mode?

You will want the "Media Refresh" ISO.

A clean install night be better;
Clean Install Windows 7

And this might interest you:
Windows 7 Universal Installation Disc - Create

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RELEVANCY SCORE 56.8

Microsoft word doesn't open, and hp support assistant doesn't work, and i cant update my computer. All the other Microsoft office programs work though. When i try to open hp support assistant, it says that i don't have the permission, even as an administrator. The windows update doesn't even open, from both the shortcut and from the control panel. But I can get it to work if i run it as an administrator. How can i get all these programs to work again?

A:A few of my programs all stopped working at the same time.

By far the simplest fix is to use Windows System Restore to roll Windows back to a point in time when your computer was functioning correctly. It allows you to undo system changes without affecting your personal files, such as e-mail, documents, or photos.Video: Fixing a problem using System RestoreIf that doesn't help, try restoring an earlier system image or backup.No suitable restore point, backup, or image available? Kick yourself -- you missed the easy solution, and you're left with digging through Windows' many settings.

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RELEVANCY SCORE 56.8

Hello to all on this forum,

Some time ago I restored system and after doing that some of the programs, like Autocad, Livemail, and some other .exe do not launch. It's just said 'program has stopped working and will be closed'.

If it's about Live Mail, I tried almost everyghing - sfc /scannow, I tried repairing it, uninstalling, deleting the file where the accounts are stored and so on. I searched internet over three days and tried all given solutions but none of them worked and since then I've started to think that this might not be the problem of Live Mail itself but rather a system problem.

My question is, is it worth trying to repair it in some way that only You guys might know or it's better to reinstall windows using this upgrade option - as far as I know all programs should stay as they are, correct me if I'm wrong, it's important to me. I've got so many graphic programs that I'd rather avoid reinstalling anything.

Thanks for all help!

A:Many programs 'stopped working' - what's the reason

Troubleshooting Steps for Windows 7

Have you tried scanning for malware?

Hope this helps,

Harry

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RELEVANCY SCORE 56.8

I recently got CA Internet Security free with a purchase on Tigerdirect, so I installed it. I didn't like it, so I uninstalled it and went back to AVG Free. Well, now a bunch of programs will not work properly.

MSN Messenger - Opens normally, but can not sign in. It shows an error and if you click "Troubleshoot" it freezes.

Yahoo! Messenger - Opens normally, but can not sign in either.

Internet Explorer - Opens normally, but can not load any site; just a blank screen, until I hit stop. Sometimes freezes in Internet Options menu.

Outlook 2002 - Can send and receive e-mail fine, but sometimes freezes when doing things like adding an account.

WS_FTP - Can access my website and allows me to edit things on the website, but will not let me send things to the website. Gives me an error.

Winamp - Loads after opening it twice, freezes randomly, etc. I uninstalled this.

Windows Media Player 7 - Freezes when first opening. I just use Classic Media Player now.

I know the internet works fine, because I currently use SeaMonkey for my browsing/e-mail and AIM for my instant messaging. Anyone have any ideas on what I should do to fix this? btw, I'm using Windows 2000.
 

A:Solved: Programs just stopped working

It might not have anything to do with the CA Internet Security software, but it was around that time everything started acting this way. Any tips to get IE, and any of the other programs, to work would be much appreciated. Anyone?
 

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RELEVANCY SCORE 56.8

Sirs: After lurking the forums I think I have a unique problem. Am running Windows 7 sp1, amd quad core, 6 gigs of ram. A couple of months ago, after either rebooting or logging back in, my computer began popups saying that varoius programs have stopped working. For instance: "Iomega automatic backup has stopped working". In a box under it: "Check online for a solution and close the program". And in another box: "Close the program". Other programs that quit working at the same time: Mesh operating environment, Adobe reader, Adobe acrobat, IE, Cyberlink, and one or two others that don't come to mind right now. Allmost all the other programs on my computer won't open and give the same popup. My virus program, Avast opens easily, but thats about it. I can open some programs by going to their file location, changing its compatability to Vista and then opening as admin. Threatfire on the other hand won't open unless I change its compatability to windows 7. Anyway, did virus check, ran threatfire, and some other things I can't remember right now. If I restore to an earlier period my computer works OK. That is until I log out/in or reboot. Then it goes back to its screwed up self. I'm reluctant to re-install windows as I have a finance/check writing program I use for my business that is a bear to re-install and get all the files in their proper place. Have begun pulling hair out. Not much left. Time running out. Help!.......Anyb... Read more

A:Solved: several programs have stopped working

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RELEVANCY SCORE 56.8

Hey, this is my first time posting and i really need your expertise... The first time i visited this site it was reguarding surfsidekick 3, i followed the instructions to get rid of it with hijackthis but apparently there were more viruses or i did it wrong. Now my computer is being bombarded with popups and for some reason most of my programs aren't working and i can't reinstall them because it won't let me. I can't download anything off the internet like adaware or spybot... i would concider reformatting but my computer isn't letting me save my important files. I've tried to burn my important files on a cd, save them on a ftp site and tried to save them on a portable drive to no avail, i can't lose these files, any suggestions...

A:Most Programs Stopped Working, Can't Redownload

First, the data. You could remove your hard drive, and install it in a second working computer as a slave. Then you can go into the slave hard drive and copy your files.

You may consider either posting a hjt log in the HJT forum here at BC, or wiping out the data on your hard drive and reinstalling Windows. Let us know which way you want to go and we can give you specific instructions on how to proceed.

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RELEVANCY SCORE 56.8

Hello, to keep it short - a lot of my software (especially for lenovo corp) are experiencing alot of problems. After some googling i found out that the next solution would be HijackThis, and now i need someone to analyze mye logs. If anyone here could do me that favour i would preciate it.
To now I've runned MalwareBytes, Avast and Spybot S&D without any luck - even in safe mode.
I am running Windows 7 Ultimate 4GB on a Lenovo x200. I think the problems started after i installed and recovered SP1 on W7. I could not keep the Service Pack so i used Windows Recovery to roll it back before the installation - and woops.. (forgot to keep it short.. sorry)
Thank you in advanced and here's the logs:

||||||||||||||| Log from the normal scan ||||||||||||||||||

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:29:06, on 16.06.2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\TeamViewer\Version6\TeamViewer.exe
C:\Program Files\LENOVO\HOTKEY\tposdsvc.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Windows Live\Mesh\WLSync.exe
C:\Program Files (x86)\Windows Live\Mesh\MOE.exe
C:\Program F... Read more

A:Unstable programs - "Stopped Working"

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for postin... Read more

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RELEVANCY SCORE 56.8

The other day, I downloaded a new version of Java. All of a sudden, my browsers stopped working, + Cursclient(a program who required internet).(These are the only programs I am currently using that are affected.)

Now, that I've wandered around on the internet via another computer, I've stumbled across several resolutions, but all of them seem quite hard as I can't access internet to download stuff. But, I've typed a netsh comment, and the browser is now working 20% of the time. It opens sites, but not all of them + it uses approx 2 minutes to open every single site. I assume they won't open, as it times out.

I can still play games online and use ventrilo + Spotify etc.

Kindly regards..
 

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RELEVANCY SCORE 56.8

I'm not sure what exactly is going on, but this is a bit of an emergency because I have to finish several essays as well as apply for my four year colleges all on this laptop and it bluesceens sometimes, or many programs wont work such as a squared... and when I run HJT it says registry editor has stopped working and notepad has stopped working. I hope someone can help me because this is very important... the deadline for UC applications is the end of this month. Please... someone help me.

A:In dire need of help... many programs "Stopped working"

Please download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.Do not reboot until instructed.If the tool does not run from any of the links provided, please let me know.Please download Malwarebytes Anti-Malware (v1.41) and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically updat... Read more

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RELEVANCY SCORE 56.8

Using Fedora Core 6, and I had beryl effects working properly and the ATI catalyst control center was functioning properly as well.

However, I allowed the system to update itself (231 updates or so) and afterwards, ATI CC fails to even load, Beryl loads but the effects are no longer working. I'm still new to Linux so troubleshooting is a huge pain so far...

Any help would be appreciated, thanks.
 

A:Beryl, ATi Catalyst stopped working after system updates

You probably updated your kernel and you have to reinstall/recompile the ATI drivers.
 

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RELEVANCY SCORE 56.4

HI,
I'VE INSTTALED WINDOWS 7 PROF.ON MY PC. I M TRYING TO INSTALL WINDOWS7ULTIMATE BY CLICKING ON SETUP.EXE AN ERROR MASSAGE APPEARED SAYING: [WINDOWS INSTALLER HAS STOPPED WORKING] THEN I TRIED TO INSTALL WINDOWS 8 ON MY PC.. BUT THE ERROR MASSAGE APPEARED SAYING SAME THING [WINDOWS INSTALLER HAS STOPPED WORKING] AND ALL OTHER SETUP IN THAT DRIVE ARE SAYING SAME THING.....DON'T KNOW WTTD.....HHHHHHHHHHHHHEEEEEEEEEEEEEEEELLLLLLLLLLLLLLPPPPPPPPPPP!
I'M IN BIG TROUBLE NOTHING IS GOING TO INSTALL

ERROR
Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_Microsoft? Windows? Operating System
Application Version: 6.2.9200.16384
Application Timestamp: 5010a298
Fault Module Name: setup.exe
Fault Module Version: 6.2.9200.16384
Fault Module Timestamp: 5010a298
Exception Code: c0000096
Exception Offset: 000020f4
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
E:\Windows\system32\en-US\erofflps.txt

A:Windows installer has stopped working or setup.exe has stopped working

Hi,

Lets start here:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

Regards,
Golden

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