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Outlook Express crashes when clicking links in email

Q: Outlook Express crashes when clicking links in email

I'm running Outlook Express 6 with Windows XP SP3.

When I click on a link in an email message, Internet Explorer fails to open and Outlook Express hangs, and I need to do a ctrl-alt-del to get out of it.

I've checked the problems listed in http://support.microsoft.com/kb/q177054/ but that didn't make any difference, and I've also tried the advice I found elsewhere to go Start - Run REGSVR32 URLMON.DLL and reset Internet Explorer to default settings.

I've also found that the links to Windows Update in the standard windows Start menu don't work either.

I'm using ESET Smart Security 3.0.669.0 but nothing in the firewall log shows no connections blocked, and I disabled all protection options when trying to get this problem solved and it made no difference.

Help would be appreciated. Thanks

RELEVANCY SCORE 200
Preferred Solution: Outlook Express crashes when clicking links in email

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A: Outlook Express crashes when clicking links in email

dm0000, Try re-registering all of the referenced dll files as shown under the Resolution section at the link below.

http://support.microsoft.com/kb/281679/EN-US/

Tufenuf

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RELEVANCY SCORE 87.6

Hi,

Have recently changed my default browser over to Slimbrowser (Flashpeak), and a little problem has come up. When I click a link in a email message (I use Outlook Express) either a basic hyperlink or image with a hyperlink nothing happens. If I open a htm/html file (normally from lets say the desktop) it will open in SlimBrowser like it should. If I go start run 'http://google.com' google will be open in a new tab in SlimBrowser (like it should). But clicking links in Outlook Express will do nothing at all?

Does Outlook Express only like IE? Something simple not configured I guess...

I still want SlimBrowser to be my default browser...so how can I make it so that when i click a link in a email it will open in Slimbrowser.

Notes:
--Win XP Pro
--Have not uninstalled IE, (just changed it from not being the default browser...)

Thanks
 

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RELEVANCY SCORE 87.6

Why is it when clicking on a link in an email message the IE window opens but, it opens behind all other open windows instead of on top of everything?

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RELEVANCY SCORE 86.8

When I get any emails that has links to a website, I click on it and it does not take me to the relevant site as it used to do.
This was working perfectly up till last week and I don't know what could have changed.
I have run all my virus checks and all are fine.
The only way I can access the site is by copying and pasting which is too time consuming.
Can anyone please help with what could be wrong here?
Any answers will be much appreciated - thanks.
 

A:Outlook Express 6.0 - problems clicking on links in emails

I have now fixed this problem, took me a while to investigate but finally found it.
It was a matter of changing the values in "URL:HyperText Transfer Protocol.
Nancy
 

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RELEVANCY SCORE 84.8

When I click on anything in outlook express, it opens HUNDREDS of folders with error messages that then slow down the computer to a point that it must be turned off and restarted
 

A:clicking on links in outlook express opens hundreds of empty file

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RELEVANCY SCORE 81.2

Please someone help, when I click on a link say to go to another site, with in my email, I get the window to pop up, but it is transparent. I then need to hit stop, and then refresh for it to load. I can't find help anywhere! I have tried re-installing IE6, I have gone to add/remove, and tried fix problems, re-started! Nothing. This is causing problems on one of the sites that I need for work, to answer surveys.
Any ideas?
Thanks
 

A:Outlook Express links in email

Hi Yayagirl,

1) Clear your temporary internet files, history and cookies in Tools/Internet Options.
2) Make sure IE5 is set as your default browser. Go to IE tools/internet options/programs and turn on the check box for IE to check if it is the default browser. Shut down and restart IE. When it asks to be default browser, say yes.
3) Read the following article: Internet Shortcuts in Outlook Express Don't Start Browser

Good luck,
 

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RELEVANCY SCORE 81.2

Why can I not open up a link in my outlook express. Is there a setting I have to tweak. The curser hovers over it but it wont let me click it to open. Frustrating, Cheers, Nev.
 

A:Outlook Express Links In Email

Are you sure it is a link and not just a website address? If the sender uses "plain text" instead of HTML, a web address such as http://forums.techguy.org will appear as text.

Also, in OE
In the "inbox", left click "tools". Left click "options". Left click "read" tab.
Is "read in plain text" selected?

RF123
 

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RELEVANCY SCORE 80.4

I'm unable to open any links, in my emails? (outlook express), I have to copy the link and go to internet explorer. Have you come across this problem before? Thank you >>>>>>>>>>>> Roadkill
 

A:opening links in my Email (outlook express)

Welcome to TSG, roadkillnme

Have a read of M$KB 177054 OLEXP: Internet Shortcuts in Outlook Express Do Not Start Web Browser

 

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RELEVANCY SCORE 80.4

When I get a link by email the arrow changes to the hand but when I click nothing happens. I have tried Ctrl and click and still nothing happens. I can copy and paste the link but it is just another step. I'm runnng XP home. Any suggestions appreciated.

A:Outlook Express email links not working

Sometimes this happens if another program or application has registered itself as the default application for browsing the web. If this other program or application has somehow become corrupt, or it has been uninstalled, Outlook Express cannot launch a browser window when you click on a link within an email.To resolve this issue, you need to re-register Internet Explorer as the default browser.Start Internet ExplorerSelect the Tools->Internet Options menuSelect the [Programs] tabLook for a checkbox labelled "Internet Explorer should check to see whether it is the default browser"If this checkbox is not ticked, this is likely the cause of the problem, you need to tick this.Click OKClose Internet ExplorerRe-open Internet ExplorerClose Outlook ExpressRe-open Outlook ExpressAnother possibility is the presence of malware, that affects your ability to click links. Have you run any anti-malware scans to check for the presence of malware?

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RELEVANCY SCORE 80.4

I have XP and Use Outlook Express. I cannot open any links I am sent in emails. I get a blank screen when I try. I saw a similar question in this forum from tony 007 and went to the link he received as an answer from Tufnuf. I ran all the .dll suggestions and I still have the problem. Any other Ideas for a beginner?
 

A:Cannot open links in email on Outlook Express

Try this:

Copy the code below. Open Notepad and paste it in. Save the result in a suitable location as links.reg - making sure that the default .txt extension doesn't appear in the file name (Save as type = All Files).
Double-click on the saved .reg file to merge the contents.
Restart.
Code:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}]
@="IDispatch"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid]
@="{00020420-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid32]
@="{00020420-0000-0000-C000-000000000046}"
======= or ...

If that doesn't work, try this routine:

Go to Control Panel => Folder Options => File Types tab.
Look for the following 4 entries near the top of the listing:

URL:File Transfer Protocol
URL:Gopher Protocol
URL:HyperText Transfer Protocol
URL:HyperText Transfer Protocol with security

Do the following for each one on turn:
Click on 'Advanced' and then 'Edit'.
If necessary, re-type each of the two top dialog boxes to read as follows:
Action: open
Application used to perform action: "C:\Program Files\Internet Explorer\iexplore.exe" -nohome
Include the quotation marks and a space before the -nohome switch.

Check the 'Use DDE' box and, if necessary, typ... Read more

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RELEVANCY SCORE 80.4

I cannot open links in Outlook Express emails. I receive Bleeping Computer emails and cannot open the links to read about other members problems. But I have no problems with Internet Explorer.

The difficulty first occurred after I uninstalled Mozilla Firefox and Thunderbird. They had not impressed me so I got rid of them. Just in case the uninstallations were the cause of the problem, I reinstalled both programmes but it has made no difference. They still fail to impress me and I still cannot open Outlook Express email links.


Here is my Computer file summary [by Belarc]

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) American Megatrends Inc. 1.0
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon XP128 kilobyte primary memory cache256 kilobyte secondary memory cache Board: K7S8X 1.0Bus Clock: 133 megahertzBIOS: American Megatrends Inc. P1.30 02/21/2003
Drives Memory Modules c,d
82.34 Gigabytes Usable Hard Drive Capacity70.39 Gigabytes Hard Drive Free SpaceHL-DT-ST CD-ROM GCR-8523BOPTORITE CD-RW CW5205 [CD-ROM drive]3.5" format removeable media [Floppy drive]IC35L090AVV207-0 [Hard drive] (82.35 GB) -- drive 0, s/n VNVC00G3EE3D0X, rev V23OA66A, SMART Status: Healthy 1024 Megabytes Installed MemorySlot '0' has 512 MBSlot '1' has 256 MBSlot '2' has 256 MB
Local Drive Volumes

c: (on drive 0) 82.34 GB 70.39 GB free

Network Drives
None detected
Users Printers
local user accounts last logon
Admin... Read more

A:Outlook Express email links will not open

It may be something as simple as choosing a default browser.
Does this happen with all (each and every)link in the body of your Emails?
Regards,
John

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RELEVANCY SCORE 79.2

When I click on a website link that is within an email (text or HTML), the Internet Explorer shell will load (no website) and then immediately crash ("Internet Explorer has encountered a problem and needs to close."). Any other sessions of IE that are running will also close. There are no problems when I am in an IE browser window--all page links work just fine with no crashes. It is only when the link is in an email within Outlook Express.

Background: This problem is occuring on a copied hard drive (applications re-installed manually) after a crash. I also had a port conflict that prevented incoming emails that was solved here yesterday (email accounts were not set to port 110). I loaded the Google Pack last night, which may have created a conflict, but I'm not sure.
 

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RELEVANCY SCORE 79.2

any suggestions on what i can do to get the links in the email msgs working? i click/dbl click on them and i get no response or IE window opening up.

thanks, in advance.
 

A:outlook express 6 - links in email mgs dont work

fijisan -
Go to Start/Run, type regsvr32 urlmon.dll

You may have to shutdown and restart.
 

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RELEVANCY SCORE 78.4

Hi Mr Fiedler. Got my daughter here at the moment. She is running Windows XP SP2, IE7 with AVG 7.5 and uses Outlook Express. She tells me that when she clicks on links in an email, nothing happens. No sounds. Nothing. Any idea where to start on this one. Regards
 

A:Solved: Email links in outlook express wont open

For attachments, go to Tools, Options, under the Security tab, uncheck "Do not authorize opening or saving attached files that may contain a virus" (something like that). For content from the Internet, uncheck "Block images or external HTML content".
 

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RELEVANCY SCORE 78

Whenever I click on a link in an email in Outlook Express 6, a Program Not Found dialog box opens up, and says Windows cannot find dustingforfingerprints (which I believe is some sort of blog thing one of my kids has), and it also says This program is needed for opening files of type 'URL: http protocol'. Then it prompts me to enter the location of dustingfingerprints. I guess it thinks this is the program to enter weblinks?

Help!!
 

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RELEVANCY SCORE 76.8

I am using Outlook Express with IE 7 and have a problem with email that contain a link in them. When I click on any link inside an email, I get automatically redirected to my home page (www.msn.com). It is so frustrating.

Thanks in advance for any help!!
 

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RELEVANCY SCORE 69.6

I am using Mozilla Thunderbird and Firefox in Windows XP. Everything was working fine until yesterday. Suddenly I click on underlined links in email and on web pages and nothing happens. Also the icons on my desktop suddenly stop working and give me a response of "This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel".

In older Windows associations easy to set up under the File options but in Windows XP going to Control Panel > Folder Options only leads to the list of file names that can be clicked for association to something or other. No desktop icons are included in the available associations. Besides I have no idea why the desktop icons should suddenly fail after using them for 6 months or more? All ions and links are to URLs. With the desktop icons I can reach these URL by going to the icon properties and pasting the URL into the browser address. I can do the same with other links that consist of the underlined URL. But if the link if just an underlined name, there is nothing I can do, short of going to the source code of the web page to determine the URL of the link.

I have tried going back to IE6 and Outlet Express, but it makes no difference. I tried disabling STOPZilla, my pop-up stopper program. But that makes no difference, either. I have found other posts on the Internet with a similar link problem, but have not found any posts with any solutions, except one suggest... Read more

A:clicking on links in email and on websites

A few suggestions come to mind, update your antivirus and run a full virus scan, install update and run the following anti-spyware apps:
Spybot Search and Destroy: http://tinyurl.com/6dykq
AdAware: http://tinyurl.com/5smz9
Spywareblaster: http://tinyurl.com/4sqys
Spywareguard: http://tinyurl.com/2rggk
CWSShredder: http://tinyurl.com/5lstv
&
Microsoft Antispyware (Beta 1): http://tinyurl.com/5jhcs

Repair/Reinstall IE and OE: http://support.microsoft.com/default.aspx?kbid=318378

Get your Win XP CD, put it in the CD-rom, then click Start > Run > then type in this without quotes: 'sfc /scannow'

If you still have trouble after this, download and run HijackThis and post the results in the Security Forum here at TSG. http://www.spychecker.com/program/hijackthis.html

Lastly if that does not help, back up your data and important files, then do a clean reinstall of your system.
 

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RELEVANCY SCORE 69.6

I think I know the answer to my question here, but I would feel better hearing from the experts. A lot of times I get e-mail with links to websites within my e-mail wanting me to check out certain things. I am certain that most are legitimate. Is there any definitive way a person can check these links to see if they are safe before clicking on them? I am reluctant to click on them. I usually will not click on them since I don't have any idea where they will take me. Thanks.

A:Safety on clicking on links within email

There are several tools on the Internet to validate links, but like AV products, they don't offer 100% guarantee.

One example is VirusTotal's URL checking service: https://www.virustotal.com/#url-submission

How do you read e-mail: via an e-mail client or via a browser?
And do you use HTML or text e-mail, or don't you know?

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RELEVANCY SCORE 68.8

XP Home SP2
I received an email in my hotmail account from what I thought was my domain company. It COULD have been from them. I opened it because it WAS the email address I gave them and they never send anything so I thought it was important. The email said click the link to see some new feature of their service, which sounded interesting, so I did. When I did, that yellow Windows Security notice that appears under the browser address bar when you go to a site with Active X controls appeared. It said email links can be dangerous, was I sure I wanted to continue. I realized it wasn't a good idea, said no, backed out, the page never displayed.

But I'm wondering about the yellow Windows Security warning! Was it legitimate? I've clicked on email links but have never seen it before or since. It warned specifically about clicking on email links.
This was about a month ago and nothing seems bad, scans are ok. I'm really just wondering about that Windows Security warning. If it's legit, why doesn't it doesn't pop up every time I click an email link. Have you guys ever seen it?
 

A:Does your computer warn about clicking email links?

Hi, The yellow bar is the Microsoft Information Bar, it is included in Service Pack 2 for winXP, here is the support info page for it:

http://www.microsoft.com/windowsxp/using/web/sp2_infobar.mspx

This is what it does> quoted from that page above>

"""If Internet Explorer default settings are on, you'll see the Information Bar when a Web site tries to:

Install an ActiveX control on your computer.

Open a pop-up window.

Download a file to your computer. """

Not all things it pops up for are good nor bad, you have to use your good judgment as best you can! If the action something wants to take is what you are trying to do, then probably it is safe to allow---

It doesn't open for everything, only when you go to pages/sites that do certain things. Say, doing an online antivirus scan> it would be there then, and you would have to tell it to allow the ActiveX control to run, or to block it...

When you get fishy looking emails like that> email or call tech support for the ISP and ASK them if they sent anything.

The warning you saw was probably just a general advise so that users think before they click on links in emails> a good thing to do is get used to checking the Properties (right clicking) of a link sent to you as they can be disguised... to see for yourself if it does "go to" the correct place without actually using the link.
 

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RELEVANCY SCORE 68

Is it supposed to do thta? It started when I installed Pc Cillin - I get Locate Link Browser box instead of being connected to the link - with a blank file name and Executable Files in the Files of Type box. Can I turn this off? If so, how? Thanks a million.
 

A:Solved: pccillin stops me 'clicking through' email links

Here's my HijackThis log. I've deleted the RadarSync entry, thought I had deleted that pesky program completely about two weeks ago. Anything else look weird?
Logfile of HijackThis v1.99.1
Scan saved at 19:49:38, on 08/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\SPOOLSV.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\PROGRAM FILES\GOOGLE\GOOGLE DESKTOP SEARCH\GOOGLEDESKTOPINDEX.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\taskswitch.exe
C:\WINDOW... Read more

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RELEVANCY SCORE 68

Help!

I am using Windows XP OS and have recently (suddenly!) developed a debilitating problem, which I suspect may be related to one of my most recent automatic Windows Updates. To conserve on hard disk drive space, I turned off my System Restore several months ago, however. So I cannot simply restore my system right now.

All-of-the-sudden, every time that I click on an email address link on-line, my system initially freezes--and though I can move my mouse, it's commands do not appear to work. Next (after about 60 seconds), up to 70 pop-up boxes are opened, with NONE of them being functional. These, by-the-way, are ineffective email text boxes. At this point, my system hovers in limbo.

Sometimes by clicking at THE strategic time on the close browser box, the replicated mess will EVENTUALLY close itself. At other times, I have to Ctrl-Alt-Delete, in which case I still never see my Task Manager, but eventually the boxes close. Worst-case--NOTHING works and I have to (inappropriately) turn off my system.

I have been blocking pop-ups all along (for over a year)--so I cannot see why this should SUDDENLY reek havoc. Besides, I have no problem opening other links, including this that open into a new window. I am ONLY having issues with email links. What do I need to "disable", "enable", change, rid myself of, in order to once again experience the inexpressible JOY of simply clicking, viewing contact information and composing an email, while browsing o... Read more

A:Clicking on Website Email Links Now Jams System

What email client are you running, perhaps it's the client itself? Have you tried reinstalling the client you are using to see if that's made a difference?
 

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RELEVANCY SCORE 67.6

When I click on email links on websites, instead of my mail program coming up with the address in the "to" line, I get a mail sign in page. To avoid it, I have to right click and copy email address, then go to my mail program and paste it in. What a pain. Can this be fixed?

A:Clicking email links takes me to mail sign-in page

Hello Snail,

Ok bring up control panel:

1. + R
2. type "Control", click "ok"
3.in the search bar type "Default"
4.Click, "set your Default programs"
Note: This will now scan your system for the applications you have installed.
5. Find the application you want set as your default Mail client, click it and press "Set this programme as default"

then click "choose the Defaults for this programme" because we are going to have make sure a few settings are correct.

This is because you need to make sure the option "MAILTO" - Description "URL:Mailto" Is set to the correct Email Client. In this example if this was set to the Windows Mail App when you try and click in your browser to email someone it will load the mail app. If you are wanting to set it to load in outlook you will need to make sure when choosing outlooks defaults this is ticked.

I do not have Outlook installed on the computer i am doing the screenshots on but what you need to make sure is set to the correctly will be shown below.

Click Save, click ok.

Hope this helps,

Harry

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RELEVANCY SCORE 66

I am not sure what happened but
everytime i try clicking a website page link or someones email address in MS Outlook, I get a message telling me that the setting is wrong and I must consult the system engineer. Well I guess I am that person and am not able to figure out how to turn this security feature off. I am un able to open a website link or quickly send an email in Outlook.
Any one have any ideas?
 

A:MS Outlook problem with website links and email links

Just speaking for me, normally I can't help people when I don't know exactly what they are running. It would help me and or help us all out a bunch if we could find out what version of Microsoft Outlook your running. All you need to do is say from which office suite your Outlook is from.....like: Office 2002, Office XP, Office 2003 or Office 2007 and so on.

After the answer, I'm sure that if not me, someone else could help you!
 

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RELEVANCY SCORE 65.2

What is THIS about?

The page you are looking for might have been removed or had its name changed.

--------------------------------------------------------------------------------

Please try the following:

Open the s: home page, and then look for links to the information you want.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

If you still cannot open the page, click the Internet Explorer
Search button to look for similar sites.


Internet Explorer

Notice the S ? Odd yet if I cut & paste to the browser all is ok..
 

A:Clicking on web sites in OUTLOOK EXPRESS

Hi djm123

Welcome to Tech Support Guy Forums!

Does this occur with all links in Outlook Express?
Control Panel > Internet Options > Programs tab
Click the Reset Web Settings button
Apply, OK, to save and close.
________________________________________________________________

Open My Computer or Windows Explorer:
Tools > Folder Options > File types tab,
check under each of these file types to see if their settings show the following:
URL:File Transfer Protocol
"C:\Program Files\Internet Explorer\iexplore.exe" %1
URL:Gopher Protocol
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome
URL:HyperText Transfer Protocol
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome
URL:HyperText Transfer Protocol with Privacy
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome

Check each Registered File Type:

Click Advanced,
Click on the action: Open,
Click Edit
Look in the: Application used to perform action: window to check your settings.
Internet shortcuts in Outlook Express do not start Web browser

'Open in New Window' Command Does Not Work in Internet Explorer
 

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RELEVANCY SCORE 65.2

In Outlook Express if you right click on an e-mail, open properties, then 'message source' to view the e-mail and the headers etc. are you actually 'opening' the e-mail or not?
 

A:right clicking e-mail in Outlook Express

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RELEVANCY SCORE 64.4

I have Windows XP.. and am using Outlook Express
When I am in an Email and click on a URL to go to a website, nothing happens. I have to copy and paste the URL.
I recently had this problem and cannot seem to find the answer again. I do remember that it was several clicks and verifying and prob was solved.
Please help again! I will copy it this time and save it for the future.
I don'[t know why it keeps turning off.
Thanks for helping
 

A:Solved: Clicking URL in Outlook Express will not work

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RELEVANCY SCORE 64.4

Hi, I am using Outlook Express 6 with my Dell Dimension 4400 (Windows XP). I opened my Outlook Express this morning and clicked on an e-mail that I thought was from att (bellsouth). Ever since then, I've not been about to launch Outlook Express. When I try to launch it all I get is the Outlook Express 6 blue opening but it stays on screen and it doesn't open so I can read my mail plus the CPU light stays on continuously as if there is something running. Let me know if you can assist me. Thank you.

A:Outlook Express Won't Launch After Clicking on E-mail

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs,  unless instructed to do so.
     We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
     Please do not attach logs or use code boxes, just copy and paste the text.
     Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
     Please read every post completely before doing anything.
        Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
     Please provide feedback about your experience as we go.
        A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not des... Read more

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RELEVANCY SCORE 64.4

I am running Windows XP and Outlook Express 6. Using cable modem through Adelpaia. I can open OE. No problem sending and receiving mail or opening attachments. When I click on a link in the body of the email, everything freezes. None of the buttons work, can't scroll, etc. I have to do a Ctrl,Alt, Delete to close the program. I have automatic updates for Windows and Norton Antivirus. Thanks for any suggestions.
 

A:Outlook Express freezes when clicking link

You might want to read this: http://www.fjsmjs.com/OE/nolinks.htm
 

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RELEVANCY SCORE 64.4

New guy here but been a tek for 20 years. Took on another job and sorta lost contact with the ins and outs of computing for 3 years.

So here's the question. A client called up and said her email freezes up when clicking on a link. MS says to re-register some dlls and that may be the solution.

Do you guys have any other suggestions? Client is using XP and Outlook Express.

Thanks in advance.
 

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RELEVANCY SCORE 64.4

This really frustrating me.
I'm totally out of my depth with this one so please can someone give me a bit of help?

The problem is whenever I click on My Pictures from the start button Outlook Express open up.
If I right click on My Pictures, a context menu appears & I can open it fine by choosing the Open option.
Also, on this context menu there is an entry in bold that I've not noticed before - it says "association with file"

Can anyone help with this please.
I'd be extremely grateful if they can.

Thank you
Mike
 

A:Clicking on My Pictures opens Outlook Express!

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RELEVANCY SCORE 64.4

I am using Outlook 2007. All aspects of the program are running normally except when I click on a link in an email I've received, I get the following message: General failure. The URL was "[whatever the link is]" The system can not find the file specified.

I have Firefox 3.0.04 set as my main browser. I reinstalled Outlook from the discs (using the repair function) but that did not correct the error.
 

A:Solved: General Failure message in Outlook when clicking on links in emails

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RELEVANCY SCORE 64

I am getting an intermittent Internet Explorer crash with "send error message to Microsoft" when I use IE links that are contained in Outlook Express emails running under XP Home, SP2. Everything is up to date in patches.

Any ideas?
 

A:IE crashes from email links

Locate a link that causes problems and work your way down my list. You might try (A) and (D) first. The others may or may not apply.

A) Start with the easiest and see if it works:
IE->Tools->Internet Options->Programs Tab.
Click Reset web settings button.

B) Make sure you disable all popup blockers and see if that is the cause.

C) One or more of the following DLLs might be improperly registered.

1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.

5. Repeat, substituting each of these additional DLLs:
Shdocvw.dll
Msjava.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll (Windows XP and Windows 2000 only)

D) If that doesn't work:
For Windows version (Win 98/ME/2000/XP) - Download iefix:
http://www.winxptutor.com/download/iefix.zip

It is a general purpose repair utility for Internet Explorer which repairs Internet Explorer by registering it's core DLL files. Additionally if it detects Windows 2000/XP as the Operating System, it runs SFC to restore missing or corrupt Windows system files.

Requires Microsoft VB6 runtimes for Windows 98/ME systems, download here:
http://www.microsoft.com/downloads/...61-7A9C-43E7-9117-F673077FFB3C&displaylang=en

E) Start->Settings-> Folder Options->File types Tab
Locate each of the 4 file types listed below. Click Ed... Read more

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RELEVANCY SCORE 63.6

When I click on an e-mail link in a web page a box comes up "Choose Profile". The only option it will give me is "Microsoft Outlook". I have "Outlook Express 5.5" installed and can use it otherwise but I cannot send mail directly from these links. I was wondering if anyone has any ideas what is wrong or what I can do to correct the problem.
 

A:Solved: Clicking on link won't open Outlook Express

Assuming your using InternetExplorer check here, Start>Settings>CP>InternetOptions>Programs. What's selected for Email?
 

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RELEVANCY SCORE 63.2

Windows XP Prof; I use Internet Explorer 7 and Outlook Express 6. A few days ago I uninstalled Mozilla Firefox. I could not delete it from Control Panel-Add/Remove programs. I deleted the main program and all folders that had the word Firefox in it.

Since then, if I click on a blue URL in a received email in Outlook Express, nothing happens. For example, when I received my registration email to this forum, I had to copy and paste the URL into Internet Explorer.

I reinstalled Internet Explorer 7 but that did not help. I think I deleted Foxfire on Feb 5, 2007. I tried Norton Goback a few days later, but that did not "go back" to Feb 5th.

Is it possible that Outlook Express is set up to use Firefox, and now that it is gone, Outlook Express does not know that it should use Internet Explorer? Come to think of it just now, I am pretty sure when I clicked on a URL in a received email, it was Firefox that responded.

Lenox

Fairbanks, Alaska
 

A:Solved: clicking on URLs in received emails in Outlook Express does nothing

Just writing to this forum made me think about my problem, and I solved it: Internet Explorer was not the default browser. I guess Firefox had made itself the default browser, and when I deleted Firefox, Internet Explorer did not step up to the plate. I made IE the default and now everything works as it should.

Anyway, I am glad I have discovered this forum, and I shall attempt to become a regular member.

So, folks, no need to respond to my previous post.

Lenox

Fairbanks, AK USA
 

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RELEVANCY SCORE 62.8

Hello.
I have a large email group - over 200 names - in Outlook Express Address Book. A number of outdated email addresses bounced back to me. I wish to remove them from my Group. But OE seems to list only names, not email addresses. I cannot find a way to search by email address. Therefore I am faced with the task of looking up each name's properties to see if it's the email I need to eliminate.
Surely there must be a better way!
Or should I just find a better program to use? If so, suggestions?
Thanks.
 

A:Solved: Removing email addresses from Outlook Express Email Groups

you can always use the contact search bar at the top, enter the email, then that corresponding contact should appear. delete that contact and it will be deleted from any groups.
 

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RELEVANCY SCORE 62.4

Hi,
How do I leave me email in the server and not have Outlook Express delete it?
Thank You!
 

A:Solved: Outlook Express Email I don't want to delete my email from the server.

theres an option in outlook express
Tools
accounts
Mail Tab
click on you emal account
properties
advanced tab

at the bottom
leave a copy of messages on server
 

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RELEVANCY SCORE 62.4

Greetings--I can't directly access links sent to me in Outlook Express. Have to copy and paste them to adress bar to open them. I suspect it may be a setting in one of my security programs.
I am using XP SP2 Home, Avast anti-virus, Microsoft Anti-Spyware. Ad-aware SE. SpywareBlaster, WinPatrol.

Thanks in advance.

A:Links in Outlook Express

Try this: Click start, click run, type regsvr32 urlmon.dll and click okay, this should reregister urlmon.dll and hopefully fix your problem.

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RELEVANCY SCORE 62.4

i am unable to open links in outlook express, it has only happened recently. i am using windows xp sp2 and internet explorer 7 and mozilla firefox. this does seem to be a common problem how can i solve it
thanks
xantiauk
 

A:links in outlook express

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RELEVANCY SCORE 62.4

When my friend clicks on links in emails in Outlook Express it opens IE and displays a "404 Object Not Found" message. I've tried helping her based on this post http://forums.techguy.org/t402944&highlight=links.html but I do not see the URL:Hypertext Transfer Protocol file type nor the URL:Hypertext Transfer Protocol with Privacy file type that is refered to in that thread. Can someone point me in the right direction?
 

A:Outlook Express and Links

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RELEVANCY SCORE 62.4

When I get a link to a website by email and I click on it the website in Internet Explorer won't open.
 

A:Links in Outlook Express

Check and make sure IE is the default browser, Internet Options, Programs tab, check the box: Internet Explorer should check to see whether it is the default browser. You may need IEFix Utility.
 

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RELEVANCY SCORE 62.4

In Outlook Express whenever I try to open a link that someone has sent me instead of the link opening the my documents folder opens instead. how can i change it so that the actual link opens instead. This also happens when i try and open a link on AOL im. Any help would be greatly appreciated.
Mary
 

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RELEVANCY SCORE 62.4

I have a new PC with Windows XP Home and use Outlook Express 6 for e-mail.
I also have an old PC with XP and OE6. There is a difference between the two. Links contained in e-mails on the new machine do not work at all. They do not open IE,in fact they do nothing!
Has anyone any ideas please?
Liz

A:Outlook Express Links

I'm having the same problem. Pls let me know if you find any solutions..

Thanks

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RELEVANCY SCORE 62.4

I just installed Windows XP. Previously, I was able to click on a link in my e-mail and the relevant web page would be displayed. Now I can only get there with a Copy/Paste. Can someone please give the directions to correct?
 

A:Outlook Express URK links

If hyperlinks are not working in Outlook or other Office applications:

Start the Internet Explorer
Click on Programs tab
Make sure that Internet Explorer should check to see whether it is the default browser is enabled
Click Reset Web Settings.
Click Start / Run / regsvr32 urlmon.dll
 

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RELEVANCY SCORE 62.4

Hi, all.

Is there a way of creating links in a message using OE in word form?

By that I mean not just entering the URL, but having it come out like this.
I know this is vB code or bulletin board code, so do you have to know HTML to make it work in OE?
 

A:Links in Outlook Express

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RELEVANCY SCORE 62.4

I'm using Outlook Express 6 on my Dell Dimension xps t500.
Windows 98 SE.
Internet provider is Bellsouth DSL
My problem is:
Any links in my email will not open by clicking on them.
when moving the cursor to the link, the arrow changes to a a finger and all seems to be normal but when I click on the link, nothing happens.
Any ideas?
thank you
 

A:Outlook Express Links

If you are using IE as your browser, go to Tools> Internet Options> Programs tab,
and make sure that Outlook Express is selected as email program in the drop down beside
E-mail: and that the box is checked:
Internet Explorer should check to see whether it is the default browser.
 

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RELEVANCY SCORE 62.4

hi all please forgive the stupid question, but it is doing my head in. outlook express will no linger let me open any links in my mail, before if i clicked on a link in an e-mail IE would then open . but it has now stopped . Were in the options/setttings can i change this? thanks in advance

A:Links in outlook express

The first thing to try is resetting your Web options - launch Internet Explorer, select Tools -> Internet Options -> Programs tab and click the Reset Web Settings. button.

close inrenet explorer
close outlook express ,try again

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