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Windows 7 Blank Screen, Even In Safe Mode - How To Fix?

Q: Windows 7 Blank Screen, Even In Safe Mode - How To Fix?

Alright guys
 
I am having a few problems with windows 7 and I was wondering if there was anyway to fix it without doing a fresh install.  Before I start I must say that I have not changed any of the hardware so I don't know why I am getting this problem now.  My windows 7 home was working then I loaded up a game to play and it froze so I restarted the machine, now all I am getting is a black screen after the windows logo,,
 
I have even tried to go into safe mode and I get the same problem as above.  I can't even repair it because it doesn't find anything wrong with it..
 
I believe it must have something to do with the display settings within windows itself.. So I am wondering if I remove the display driver and reboot if that will solve it. If so how do I do it through the command prompt in repair mode??
 
Please someone help me

RELEVANCY SCORE 200
Preferred Solution: Windows 7 Blank Screen, Even In Safe Mode - How To Fix?

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows 7 Blank Screen, Even In Safe Mode - How To Fix?

Hi I had this problem its Windows Explorer not running, to get it running so you can start sorting the problem open Task Manager Ctrl, shift, Esc, then file, New task type EXPLORER & run (enter) all is then as normal. I changed graphics drivers, No good! Microsoft give registry edits they didn't work!! So i ran a full update from a current version, my original install was win 7 & i had installed sp1 so you must run that version. It was run as an upgrade from the running OS so no data was lost.
 
Others reported that the registry fixes worked  but for me  after several days on & off on this machine I found it to be the best way.

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RELEVANCY SCORE 87.2

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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RELEVANCY SCORE 82.8

I have a Toshiba Satellite C655D laptop running Windows 7 Home Premium. Computer was working like a dream and has been for about a year now, when yesterday I booted up after running Windows update, like always, logged on like normal, only to see a blank screen with only my mouse cursor. Neither Ctrl+Alt+Del nor Ctrl+Shft+Esc work to bring up the Task Manager. I am able to boot into Safe Mode just fine, but of course unable to uninstall the Windows updates to the .NET framework.

I have tried System Restore several times now, both from the Safe Mode and from the start-up recovery options accessed via F8 upon system startup. From the same menu, I have attempted Startup Repair but alas, Windows does not detect any problems (go figure, right? ).

I have ran the Windows Memory Diagnostics Tool to check if my hardware was going bad, and upon completion, it rebooted, once again, to a blank screen after being prompted to log in. Mouse works, nothing else does. Upon pressing Ctrl+Alt+Del I am greeted with the following message after waiting roughly 5 minutes:

"The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."

^Pressing ESC makes the message disappear along with my mouse, so that I am staring at a completely blank screen.

I am on my friend's MacBook Pro right now, I'm really hoping someone can help, but I mu... Read more

A:Solved: Blank Screen after Windows 7 log on; only Safe Mode works

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RELEVANCY SCORE 76.4

Hi guys, got the vundo.exe Trojan on my computer, was trying to get to safe mode so went through selective startup option and chose safe boot minimal (I think….) Now the computer is stuck in safe mode and I´ve not go idea how to get back out!!! All I get is a black screen on start up with safe mode in all four corners and a command prompt box. I can only see a few services running on Task Manager. What´s the command to get back to selective startup option!!!! Really want it just to start normally L Thanks a million, Stephen!
 

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RELEVANCY SCORE 76.4

Hi guys, got the vundo.exe Trojan on my computer, was trying to get to safe mode so went through selective startup option and chose safe boot minimal (I think?.) Now the computer is stuck in safe mode and I?ve not go idea how to get back out!!! All I get is a black screen on start up with safe mode in all four corners and a command prompt box. I can only see a few services running on Task Manager. What?s the command to get back to selective startup option!!!! Really want it just to start normally L Thanks a million, Stephen!

A:Safe Mode Blank Screen - Help!!!

You might want to perform a Chkdsk to check for hard disk errors.

http://support.microsoft.com/kb/315265

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RELEVANCY SCORE 76

I have here my Mother in Laws C670-14D and its developed an issue whereby when you power up the screen is blank. it does have backlight and you hear the windows startup sound that you get before you login as windows starts up.

I can see the screen if I start in safe mode, in fact I'm using the PC in safe mode as I type this.

I did hae a similar problem in the past with another Toshiba laptop and that was windows 8, the issue was connected with power save settings but I've tried all of those and no luck. Also tried the remove battery suggestions, nothing has worked.

I'm guessing windows has done an update that is causing this but I'm at a loss and google has turned up nothing.

Running Windows 10 Home edition 64 bit

Any ideas anyone?

Thanks in advance

Steve

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RELEVANCY SCORE 76

Very similar to the following problem but i do not have a raid, and it seems that this PC has a raid and i don't, plus it was never really determined what the actual solution was.

http://forums.techguy.org/windows-nt-2000-xp/596146-solved-windows-cant-boot-black.html
The basics: XP Professional Boot up screen, right before the windows loading screen, or direct after the F8 Menu if you hit "Start Windows Normally..." it will just lock up, no HDD activity, blank screen. now BSOD, nothing.

All 3 safe mods work fine.

Ran chkdsk /r in recovery.
Ran proper fixboot procedure.

Went into safe mode and checked the event viewer.

The only concerning message i got was: The following boot-start or system-start driver(s) failed to load:
AmdK8
Fips
nod32drv

Formatting really isnt an issue since i can back up anything i need through safe mode. However its just the fact that the Windows gremlin has struck me again and i must defeat it once more.

I highly doubt this is a hardware issue as it is more of a driver/software issue.

Anymore information for me, or from me that you need, i would be extremely happy.
Thanks for your time.
 

A:Blank Screen Freeze Up before Splash screen. Safe mode works.

Before I say the hard drive is dying, you need to try the XP repair as you have done most else you can already:
http://www.michaelstevenstech.com/XPrepairinstall.htm
 

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RELEVANCY SCORE 75.6

Hi, my computer has had some problems recently

I had redirect issues on Internet Exploer

I reinstalled Internet Explorer 8 and rebooted
When i rebooted the second time, it started up it went to the black screen which asks if you want to start up in safe mode, last known working configuration etc etc. I have tried all options and none of them work, it sounds like it it whirring into action but then it comes back to the black screen.

Can you please help me?

A:Can't get by Blank Screen (Safe Mode, Last known Good etc.)

<<Hi, my computer has had some problems recently...>>

My guess is...your system still has those problems. Mind sharing exactly what symptoms were exhibited by "some problems"?

Louis

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RELEVANCY SCORE 75.6

Hi, there:
 
My computer is Windows 7 PC and I got a blank white screen at start up.  I try to get to safe mode and safe mode with networking and it automatically shut down.   I was able to get to safe mode with command prompt but it does not have internet access. Since I don't have internet otherwise, it is quite difficult for me to communicate.  I use borrow a phone with data so I can communicate for the time being.  I was suggested to run combofix and saw this forum.  Attached is the log. 
 
Please let me know what I need to do. 
 
Thanks for your help.
 
wlc2wlc

A:Blank screen and safe mode shut down

Hi, there:
 
My apologies.  I saw others providing a DDS log so here it is.
 
Thanks.
wlc2wlc
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 MINIMAL
Internet Explorer: 8.0.7600.17197
Run by Desmond at 18:42:24 on 2013-03-01
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.2.1033.18.3958.3050 [GMT -8:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\svchost.exe -k secsvcs
C:\windows\system32\ctfmon.exe
C:\windows\explorer.exe
C:\windows\helppane.exe
C:\windows\system32\notepad.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ca.yahoo.com/
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSCA&bmod=TSCA
mDefault_Page_URL = hxxp://www.google.com/ig/redi... Read more

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RELEVANCY SCORE 75.6

So basically my Nvdia was acting up and a tutorial told me to uninstall the drivers in safe mode and reinstall. but my BIOS menu wouldnt show up so I followed another method using msconfig that manually launched it into safe mode. I didn't realize that it launched in safe mode everytime until you disable it. unfortunately I can't disable it as the computer sends no image to my screen and is blank. so if there is a method to basically force your pc to start in normal mode I could disable the settings and all would be good.

A:Stuck in safe mode with blank screen. need help

Hi, when stuck in safe mode press the ctrl + alt + del buttons together. From the options select "TaskManager" in task manager "new task" type msconfig, go to "Boot" now undo the safe boot option. Restart.

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RELEVANCY SCORE 75.6

Ran Spybot and Adaware.

When I try to boot into SAFE mode, I get a blank screen. Tried to launch explorer.exe from there, but it kept stopping that process.

Logfile of HijackThis v1.99.1
Scan saved at 8:42:08 PM, on 1/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet E... Read more

A:Winfixer got me, blank screen Safe Mode

Hello and Welcome

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Download this tool and save it to your desktop. Then double click the tool and follow the instructions.

VirtumundoBeGone.exe

When its done, reboot and post the log that is created on your desktop called VBG.TXT in your next reply


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Then, perform an online scan with Internet Explorer with Panda ActiveScan Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
Click Scan Now
Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer Once the scan is complete, it will display i... Read more

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RELEVANCY SCORE 75.6

Hiya all! I have big problems here. First of all, Im trying to troubleshoot a toshiba m45-s169 laptop with windows xp sp2 home in it. The problem was that the screen wouldnt come up until I logged in (you could see a dim image while booting up and an external screen works, so I guess is not the video card nor the inverter since I tried a new one)... so I changed the adapter settings to "auto" and after that I get a blank screen with the backlight on right after windows loading (I can hear the sound when the desktop is fully loaded though). So I try to boot under safe mode but it freezes halfway, still in text mode. I have tried all the options under F8 and none works except Last known good config and normal boot, but I cant see anything. Can anyone help me? Thanks
UPDATE: I took the hd apart and ran a chkdsk from another laptop. It found no errors.
 

A:Blank screen, safe mode freezes

any thoughts?
 

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RELEVANCY SCORE 74.8

When the computer starts up, the HP logo appears briefly, then the screen appears to go into sleep mode. Can't get anything to open up (can't see anything on the screen at all). Tried F8 to enter into safe mode, but that doesn't work either.

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RELEVANCY SCORE 74.8

Hello!
So, my problems:
1. After the XP loading screen, the screen goes blank [but the computer is still working].
2. Safe Mode stops when it comes to mup.sys [I checked over the net how to fix this problem, but there occurs another one]
3. When I inserted the XP cd, it starts loading, it comes to the screen where I can choose between Fresh Copy of Windows, Repair and Exit, and both Fresh Copy and Repair freeze at "Examining ... of disk space"

So, any help would be greatly appreciated!
Thx in advance!
Cheers!
V.
 

A:Blank screen, safe mode and bootable cd problem?

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RELEVANCY SCORE 74.8

ok i was getting help with this another forum but that forum is currently down and the last thing they had my try was to try the last known good configuration if that would boot into windows, well i tryed that and it didnt work, this all started after i used combofix in safemode to remove some virus on my computer and now i cant boot into windows normally so if anyone has any advice please let me know thanks.
 

A:blank screen on boot up but safe mode works

While booted into the safe mode try looking for any error or warning messages in the Event Viewer, which is in Administrative Tools in your Control Panel. You click either application or system on the left side in Event Viewer, then I do click view, filter, then click to uncheck the box for information, apply and ok, so then only warnings and errors will show on the right. Then just double on one of those to open to see the details of it. Maybe try to run the system file checker tool in safe mode too, click start, run, type in this; sfc /scannow , and include that space before the / too.
 

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RELEVANCY SCORE 74.8

First I'd like to apologize in advance if my grammar and typing suck; currently on my iPad since I have no pc at the moment.

Computer info from what I can remember:
Dell XPS 210 running XP media edition sp2(Before said problem below)
3 gigs RAM
500 gig HD
1.8Ghtz intel 2
ATI Radeon x1300 pro

So today after I got home from class I decided to install MS Office 2010. Went for it but an error message popped up telling me I needed to be running sp3(I know it's been a while since I updated). So I do that and say "whatahell ill upload my video drivers too"(hadn't done this n a while too). The sp3 update goes smoothly as far as I can tell but the driver update shoots an error near the end. I'm seriously sorry but I can't remember exactly what it said since its been like 4 hours since this occurred. Anyways I press ok and the video driver update just let's me know I need to restart my pc as well as the sp3 update (no they weren't done at the same time. I did the sp3 first and waited for it to finish before staring the video drive update.).

Before doing this, a bad ache in my stomach came up in my stomach and reminded to make a recovery point in case **** hits the fan. Why do I say bad ache? Some 5 years ago, at separate occasions, a windows update ended in a bsod and a video driver update in the same shoes. They both caused massive data lost and a full reinstall action

So I make the recovery point and restart. Dell logo shows up then... Read more

A:Blank screen after startup - BSOD in safe mode

I've heard somewhere that ATI drivers need to be removed from hardware before installing new drivers. I don't do this. Could this be the problem? Is it fixable?
 

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RELEVANCY SCORE 74.8

Hi
Hope you can help, a friend has windows 7 pc 64 bit, windowns won't load, only blank screen, Virus found but unable to delete,
Only way can start windows is in safe mode.
Any help appriciated
Regards
Adam

A:Virus, Blank screen, only start in safe mode

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options.To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the note... Read more

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RELEVANCY SCORE 74.8

Hi,

My computer (Windows XP Home) has recently been afflicted with a number of annoying viruses. Most recently, well the only one I know the name of, was the Antivirus XP 2008 virus. I came to this forum for help on uninstalling, and I utilized the malware program. My computer was scanned, and I thought all of the virus was removed. After doing this I used McAfee to scan for viruses. McAfee found a LOT and after the scan was completed, there were 4 viruses that could not be removed or Quarantined. I shut the computer down ( I needed to go to work) but I was able to do things normally at that time, I thought my problems were solved.

However, when I returned this evening - I turned my computer on, the windows logo appeared, and then it took me to a login screen (which I don't usually need to do). I had no idea what my password would be so I just pressed enter and that seemed to bring success. Unfortunately, after the welcome noise sounded, the screen just went blank and never loaded - NOTHING. I pressed ctrl alt dlt NOTHING. I can't right click either. The hourglass came next to the arrow every once in awhile so i would get excited that something would happen... but again NOTHING.

I turned off and pressed F8 to get into safe mode. NOTHING. Basically the only thing i can do on my computer is turn it on and off by pressing the button, and move the mouse around the screen. That's it. Please Help :-)

Thanks so much

A:Computer Loading To Blank Screen + In Safe Mode Too :-(

BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ Louis

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RELEVANCY SCORE 74

Hello,
 
I have a friend with an issue, got a ransome ware on his laptop, when i try to restart in safe mode, it auto-reboots, and then goes to a regular start, ending in a completely blank white screen...?
 
He is running Windows 7,
 
Thanks Dave
 

A:Restart in Safe Mode auto reboots to blank screen?

Hello, ddad62.
My name is etavares and I will be helping you with this log.
 
Here are some guidelines to ensure we are able to get your machine back under your control.
 
Please do not run any unsupervised scans, fixes, etc.  We can work against each other and end up in a worse place.
Please subscribe to this topic if you have not already done so.  Please check back just in case, as the email system can fail at times.
Just because your machine is running better does not mean it is completely cleaned.  Please wait for the 'all clear' from me to say when we are done.
Please reply within 3 days to be fair to other people asking for help.
When in doubt, please stop and ask first.  There's no harm in asking questions!

 
 
 
Step 1
 
Please download Farbar Recovery Scan Tool and save it to a flash drive.
 
Plug the flashdrive into the infected PC.
 
If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
 
If you are using Vista or Windows 7 enter System Recovery Options. 
 
To enter System Recovery Options from the Advanced Boot Options:

Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then cl... Read more

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RELEVANCY SCORE 74

Hello, guys!
Yesterday I've bought a new PC and successfully installed Windows 8.1.
After a few installations of software (vlc, utorrent...) I've had a blue error screen, after that I can't even get into login screen, windows just won't load "an unexpected i/o error has occurred 0xc00000e9"
I've tried to boot from usb with my windows 8.1, but after Asrock logo (sometimes even without it ) it is just a blank screen.
I can't get into safe mode either ( don't know how. F8 won't work ). First time I've managed to do this while booting the same usb, but now it won't work.
I've tried to install windows 10 on usb and oh yes... it booted after almost 2-3 hours of waiting and everything was very slow. I could not install it due to mbr error. Windows sees my SSD and HDD, so they must be fine, right?
So I installed a new copy of windows 10 into my usb ( gpt, fat32 ).
And... now I can't get past black screen after booting. I see basic screen with windows 10 + memory test. I select windows 10 install or recovery tools, I see Asrock logo and... black screen.
Same with windows 7. "Windows is loading files" and then there is just a black screen.
My motherboard is Asrock z170 Pro4s.
Help me please, I don't know what to do.
I am very sorry for my english.
Best,
Erik

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RELEVANCY SCORE 74

I have an eMachine -T3304 running on XP. The screen keeps going black and then open in safe mode. This has been happening periodically, could be hours after boot up or could be right after. Today it's blinking off and on every few minutes. I replaced the monitor thinking that was the problem, but no change. HELP! Thank you

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Sempron(tm) Processor 3300+, x86 Family 15 Model 44 Stepping 2
Processor Count: 1
RAM: 734 Mb
Graphics Card: NVIDIA GeForce 6100, 128 Mb
Hard Drives: C: Total - 90985 MB, Free - 51278 MB; D: Total - 4399 MB, Free - 2778 MB;
Motherboard: First International Computer, Inc., K8MC51G, PCB 1.x, C566186233
Antivirus: System Shield, Updated: Yes, On-Demand Scanner: Enabled
 

A:Boot fine - Screen goes blank periodically then into safe mode

Sounds liek you have an overheating issue. When is the last time you cleaned out your fans? Regooed the processor?

If thats not the cause, then I would say its probably a virus or malware, or the power supply is on its way out.
 

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RELEVANCY SCORE 74

Dell Optiplex running XP SP3. On boot just goes to a blank (but glowing) screen after the DELL startup screen.

Can get the boot options screen, but trying to boot into safe move it hangs on SR.SYS

Booted into recovery console and ran chkdsk which reported it had found errors. Did fixmbr and fixboot, but still get the same problem.

What to do next?
 

A:Solved: Blank screen on boot, hang on SR.SYS in safe mode

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RELEVANCY SCORE 74

Hello, guys!
Yesterday I've bought a new PC and successfully installed Windows 8.1.
After a few installations of software (vlc, utorrent...) I've had a blue error screen, after that I can't even get into login screen, windows just won't load "an unexpected i/o error has occurred 0xc00000e9"
I've tried to boot from usb with my windows 8.1, but after Asrock logo (sometimes even without it ) it is just a blank screen.
I can't get into safe mode either ( don't know how. F8 won't work ). First time I've managed to do this while booting the same usb, but now it won't work.
I've tried to install windows 10 on usb and oh yes... it booted after almost 2-3 hours of waiting and everything was very slow. I could not install it due to mbr error. Windows sees my SSD and HDD, so they must be fine, right?
So I installed a new copy of windows 10 into my usb ( gpt, fat32 ).
And... now I can't get past black screen after booting. I see basic screen with windows 10 + memory test. I select windows 10 install or recovery tools, I see Asrock logo and... black screen.
Same with windows 7. "Windows is loading files" and then there is just a black screen.
My motherboard is Asrock z170 Pro4s.
Help me please, I don't know what to do.
I am very sorry for my english.
Best,
Erik

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RELEVANCY SCORE 74

Cannot boot in safe mode or VGA mode or last known good config after installing an Nvidia 91.xx driver upgrade. Graphics card is an Nvidia Ti4200 AGP card. When trying to do normal windows boot it gets as far as the Windows splash screen , then goes blank forever. In a safe mode boot attempt the last line printed to screen is "WINDOWS/System32/DRIVERS/agp440.sys", then it hangs there forever.

Swapped to a known good Nvidia 6600 graphics card. Same symptoms. 6600 card again proves fine back in its own PC.

Am able to get to windows recovery console using Win XP CD. Disabling and re-enabling NVSvc and agp440 services does not help. chkdsk c: /r found some error and fixed them, but no improvement. The service VgaSave is enabled.

Nvidia tech support says there's nothing about their drivers that should interfere with Windows booting into Safe Mode with VGA graphics. But something has screwed that up.

My win XP Pro CD is SP1, but the pc is at SP2 with all latest updates as aof a few days ago. I do have an SP2 Cd from another pc.

If I could just get to the System Restore screen I could fall back to a good restore point, but no display!! Helllp!

Win xp pro sp2
ASUS P4C800-E Deluxe Mainboard
Nvidia GeForce4 Ti4200 graphics card
Intel P4 2.6 GHz CPU
1 GB Ram
Western Digital WDC WD800JD 80 GB SATA HDD
Thermaltake 430W power supply model XP550NP
No onboard video
No pci or other cards installed, just mouse, kybd, two optical drives
 

A:Blank screen even in safe mode after Nvidia driver upgrade

Still no progress. Does anyone have any ideas at all? Need to get my PC back up. Is there a log accessible from DOS or REcovery console that would show what offending file is mising or stopping the boot? Can anyone aim me at a Microsoft article on things like this?
 

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RELEVANCY SCORE 74

Yesterday I ran Malware Bytes and McAfee because I started to get random pop-ups when I normally do not. Both programs showed no problems. I also cleaned the disk space, which had not been done in a while. This morning, all icons were missing from the screen--it was just a blank black screen, so I shut down by pressing the power button. When I turned the laptop back on and I try to boot in Normal and Safe mode, it will not do so. With Normal mode, it goes to a blank black screen and does not even go to the "Windows Loading" screen. For Safe mode, it begins to list a bunch of drivers, etc, but it seems to get stuck with only half the screen filled with the list and will not move past that point.

I wish I could install HijackThis and run it as it has worked for me in the past, but I cannot even get my laptop to load.

I do not have an XP installation disc, but do have the Recovery Console on my boot up menu. I have tried running ChkDsk, FixMBR, FixBoot but to no avail.

Help!

A:XP will not boot in normal or safe mode--blank black screen

Can you do a CTRL+ALT+DEL and start a new task called explorer.exe?

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RELEVANCY SCORE 73.2

Hey guys. The problem first began when i was using google chrome and my laptop just hung and went completely unresponsive. When i force shutdown and restarted it started fine but the next time i opened chrome it hung again. This time the restart in normal mode just went from the windows logo to a blank screen. When i stared in safe mode and ran my avg command line scanner it found 106 infections but wasnt clear on its actions against it. Whenever i run this scan i can start it on normal mode again and seems to function normally but clicking on chrome brings back those problems. when i tried using firefox it slowed down and went unresponsive too. After a few days of normal usage i started getting BSODs quite frequently (usually a few minutes after normal startup and desktop access...and today after happening twice in normal mode ive only been able to see my screen in safe mode. the command line scanner brings the same results. Cant seem to do a boot time scan with avast as it just goes from the windows logo to blank screen. Any advice? 

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RELEVANCY SCORE 73.2

Here are my specs and the highjackthis log. I am not sure what is wrong, but Firefox crashed multiple times and then the computer screen went black and nothing would work. Thanks for any help you can offer.OS Name Microsoft? Windows Vista? Home Premium Version 6.0.6002 Service Pack 2 Build 6002 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name MARGARET-PC System Manufacturer Gateway System Model M-6750 System Type X86-based PC Processor Intel® Core™2 Duo CPU T5450 @ 1.66GHz, 1662 Mhz, 2 Core(s), 2 Logical Processor(s) BIOS Version/Date Phoenix Technologies LTD 95.04, 10/29/2007 Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:16:22 PM, on 8/8/2009Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18813)Boot mode: Safe mode with network supportRunning processes:C:\Windows\Explorer.EXEC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\IObit\Advanced SystemCare 3\AWC.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Softwa... Read more

A:HIghjackthis log. I am in safe mode because computer screen went blank, everything stopped working

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 73.2

I have an HP G72 laptop running windows 7 home premium. yesterday when i was on the computer all of a sudden screen turned white and the only button that would work was power button. i held it down and shut off computer. when i turned it back on it goes through the usual boot process up to where i have to enter password for user profile. when i hit enter it will start showing my desktop icons like normal and then just go blank again. when i try to boot in safe mode it goes through the same process except when it starts displaying desktop icons it stops and automatically shuts back down and trys to boot up again in normal mode. if i try to restore it back to a restore point it says there are none available. Any input on what might be causing these problems will be greatly appreciated.

A:laptop boots to blank screen, safe mode wont work

You HDD may be failing. On another computer download the ISO image for Seatools in my signature. Burn the image to CD using IMGBurn also in my signature. Boot off of the newly created CD and run the Short and Long tests on the drive. If either tests fails, the HDD needs to be replaced.

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RELEVANCY SCORE 73.2

Customer reports "FBI virus".  I can't even get that far.  Regular boot goes to startup repair and reports that it can't automatically fix.  Safe mode boot looks like it will boot, but then the computer reboots itself as if to regular mode and then locks up to a blank white screen.  This is the second one I have seen this month like this.  What is it, and how to fix?

A:help- trying to boot to safe mode-then pc restarts & locks to blank white screen

Welcome aboard
 
I'll report this topic to appropriate helpers.
1. Please let us know what Windows version you have and if it's 32- or 64-bit.
2. Is the computer bootable in any mode?
Hold on there....

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RELEVANCY SCORE 72.8

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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RELEVANCY SCORE 72.4

I have recently used Driver Genius to update some drivers and had a power outage while installing the video card drivers. After the power was restored I could not boot normally (it would go blank after the loading screen goes away before the log on screen comes up.) So I boot into safe mode and install the drivers there, and then restart. It worked after about 12 tries.... Now, it will not load normally at all anymore.
While checking the system error logs, I find that (from 9/26/09 - 9/27/09) I am missing quite a few catalog files in the "system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}" directory. I also have many DCOM errors...

See "SysErrors.txt" in attachments
I have also ran chkdsk with many errors (I assume they are)

See "ChkDskOutput.txt" in attachments.

-----------------------------------------------------------------------

Here's another possible culprit... Leftover video card drivers.... While I thought that my nVidia card somehow fried when the power went out, I put my ATI card in and tried to install the drivers for it, but to no avail... Oddly enough, the only way I could get it to work was by manually installing the drivers. While doing an automated install, I received the error message "Severe: Setup did not find a driver compatible with your current hardware or operating system. Setup will now exit."

What could be wrong???

EDIT: I have a strong feeling it has something to do with my video driver... Read more

A:Computer only booting in safe mode... Blank after loading screen on normal restart.

In order for me to boot normally, I must disable my display adapter (ATI) in Device Manager....

I have tried it with both nVidia and ATI cards and I must disable both in order to boot correctly.. I installed them seperatly so there wouldn't be any conflicts.... How am I supposed to get my video card working If I can't enable it...
 

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RELEVANCY SCORE 72.4

Hello,

I just wanted to say 'thank you' in advance for any recommendations that you can provide.

My computer was infected with the "Brave Security" spyware removal program last night. The small red icon with a white 'x' popped up in the right hand toolbar displaying a warning message, the Task Manager was disabled, the computer slowed down considerably, I had trouble connecting to the Internet and the desktop wallpaper changed to a black background with a"Your Computer is in Danger" warning in the lower right hand corner.

I didn't realize that this infection was an entire 'program' so I tried to fix it on my own (before I ran across this website). I managed to uninstall the "Brave Security" program from the Program files and I also ran the Microsoft Anti-spyware program which detected and removed some of the Trojans and spyware files.

Just to be safe, I did a search on the Internet and I found the following website: http://www.pchell.com/support/spyaxe.shtml. I followed the first recommendation to download the following programs on to my desktop, extracting and install them.
SmitRem by NoahdFear - Tool to remove Spyaxe, SpySheriff, PSGuard, WinHound, and other issues
Ewido Anti-Malware - Highly recommended anti-malware, anti-spyware program
HijackThis 1.99.1 - Essential tool for finding spyware, virus, trojan, and other problems
CCleaner - Free tool for removing temporary files, cookies, history, and... Read more

A:Brave Sentry - Spyware... Safe Mode reboot results in a blank screen

For an easier way to get to safe mode go to
http://www.snapfiles.com/get/bootsafe.html
dl bootsafe and install to your desktop.
Double click on the Bootsafe icon and you will see all the options tapping PF8 would give you.
 

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RELEVANCY SCORE 70.4

Hello. I have a Samsung laptop with Windows 7 that when booting normally shows a blank Desktop except for the bottom bar. Although I see the mouse cursor nothing works when clicked on. Control-Alt-Delete also shows nothing. However, everything appears normal when booting in Safe Mode. I have run several virus scans which come back with nothing found (Malwarebytes, Super AntiSpyware, Eset online). Please help.

A:Windows 7 Desktop Blank Unless in Safe Mode

Hello yankmansg,Welcome to the forum.Please download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bit version typ... Read more

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RELEVANCY SCORE 66.8

Hi

Someone told me this is going to be a hardware problem? Just in case not, and it is software related, please direct me to the right person? I am also currently running the thread for some bad trojan I picked up

Trj.ZPACK.GEN

at the following url: http://forums.techguy.org/virus-other-malware-removal/954912-trj-zpack-gen.html

There are hijack reports there, as well as dds.scr logs.

Today, I tried to boot up my PC. It flashes the usual Acer boot screen, the cursor flashes at the top left corner, as always and then nothing...blank.

In safe mode, the last line before boot-up freezes:

multi<0>disk<0>rdisk<0>partition<2>\windows\system32\drivers\iojtcgwf.sys

I have tried the option of "last configuration of functional settings" and nothing.

My battery seems to have been fried (only ever gets to max 70%) and I thought it might be due to a power surge. To check, I let it run down last night, to recharge it this morning and see if it would charge fully. I was watching a tv series on vlc, and everything was functioning as "normal" apart from the usual issues the trojan would dole out...I was completely surprised and utterly disappointed to find that this morning I have NO computer at all, while I have been patiently waiting for the team to help me axe this damned virus. I want to scream.

PLEASE HELP ME?!
 

A:Blank screen after Boot screen, no boot up in safe mode either

I HAVE posted this new problem in the original thread. I have not heard from Cookiegal since Friday?
 

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RELEVANCY SCORE 66.8

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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RELEVANCY SCORE 66.8

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

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RELEVANCY SCORE 65.6

Ok here is the problem that I am having. When I start in normal mode it is just a black screen and the only thing I can do is hit ctrl, alt & delete. NOTHING else is working. I can go into safe mode and move around but I am limited due to only certain processes running. I can not even run restore on it because it freezes up. Unable to use the cd-rom to restore that way either. I have tried to run HJT on it but not having that much luck with it. I can't sign online with it in safe mode either..no modem running. Can anyone help me???

Ran HJT in safe mode..not sure if it will show everything??

Logfile of HijackThis v1.98.2
Scan saved at 12:18:10 AM, on 10/4/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\PROGRAM FILES\SYSAI\PLG0\APROPOSPLUGIN.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMMON\YCOMP5_0_2_6.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Too... Read more

A:Can only start up in Safe Mode...Normal Mode Blank??

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RELEVANCY SCORE 64.8

Okay, here's a little background information.

Bought my PC in 2006. Have had to replace 3 video cards since i've bought it. (One was replaced under warranty, the other I bought).

Since I purchased my PC the only parts I have replaced are: My video card, 3 cards later i'm on my most recent one, EVGA Nvidia 8800 GT http://www.evga.com/articles/378.asp

I also upgraded my PSU to an Enermax Pro 82+ 525w. http://www.directron.com/epr525awt.html

OS: Windows XP SP3

Motherboard : ASUS P5BW-LA http://h10025.www1.hp.com/ewfrf/wc/d...name=c00748726

I mainly use my computer for gaming, after my first video card died i was sent a beefier card http://reviews.cnet.com/graphics-car...?tag=mncol;lst after that my PC was no longer under warranty so I had to buy my next cards my self.


My problem:

I left my computer on while making some food, I had world of warcraft opened. When I finished making food I got back to my computer and moved my mouse to get it out of sleep mode. I run a dual display set up, once my monitors loaded up one of the screens was pure white and the other screen was black. I was forced to hold the power button down to turn off my PC. From there on out everytime I boot my computer up I get my PC's loading screen (which i'm able to acces BIOS or system restore) after my PC's loading screen I get the windows splash screen, after that my monitor is pure black. The PC is still on and running but there's no display. I plugged my monitor into my onboard an... Read more

A:Black screen after Windows splash screen. Unable to acces safe mode.

bump, please help :(

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RELEVANCY SCORE 64.8

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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RELEVANCY SCORE 64.4

Hello,
After doing a Windows update, my computer gave a Windows looking message that my hard drive was going bad and to back up my data. I was able to save my user files. Then the pc crashed with a BSOD. I disabled restart after crash. Found the error was 0x0000006B (having to do with a corrupt bootcat.cache file.) Could not boot up windows except for semi windows with my windows 7 disk and Chose Repair, in Recovery console, however it told me nothing could be repaired. Through an option to "find a file" under the Recovery option. I managed to copy a GOOD copy of the bootcat.cache file and I appropriately placed it in E:\Windows\system32\codeintegrity (it was ONLY seeing C: as a system partition) my drive letters were all reassigned.

Sorry this is confusing and a lot of info. Bottom line is, my hard drive is not bad, I see windows on it and all my files and the BIOS recognizes the drive. It is firmly connected and NOT hot to the touch.

From a command prompt I did a bootrec.exe /fixmbr and also /fixboot as the pc was not properly booting up. it still would not boot properly

I am totally unable to go to safe mode (hitting F8) No matter what I do, I get a Windows Splash screen and then my screen goes to a Black Screen with a White arrow cursor, the hard drive appears to be trying to work the light flickers) but it just hangs at the black screen

Again, it refuses to allow me to boot to safe mode. It tries to load the Windows S... Read more

A:Windows 7 splash screen, then black screen NO Safe Mode

sorry for bumping. it seems people get a lot of responses to their questions and i was hoping to get the same kind of response.

Bottom line is, my computer tries to load Windows (7) with the splash screen, then goes to a black screen with an arrow and stays there.

I am unable to boot to safe mode.

I am unable to do a recovery from booting from the Windows 7 Install CD

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RELEVANCY SCORE 64

Yea trying to get ino safe mode. When I do hit safe mode and choose my account to log on instead of going to my desk top the screen goes blank and the words safe mode appear in all four corners.
Any help would be great!
Have a good day
John

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RELEVANCY SCORE 63.6

It doesn't happen very often, but once in a while it does.

Funny is that my Windows gets into blank screen mode several times in the day and it is just to touch any keyboard key or move the mouse that it gets back. However sometimes for no one noticeable reason it simply doesn't get back and I have to hit the reset button.

Would like to know if this is a known issue?

Thanks!

A:Windows hangs when in blank screen mode

  
Quote: Originally Posted by yankleber


It doesn't happen very often, but once in a while it does.

Funny is that my Windows gets into blank screen mode several times in the day and it is just to touch any keyboard key or move the mouse that it gets back. However sometimes for no one noticeable reason it simply doesn't get back and I have to hit the reset button.

Would like to know if this is a known issue?

Thanks!





Not an issue.

My computer screen will blank after several minutes without any input.

It could not get back to windows screen, as it can be 'sleep' and other modes, hence this require to press the button.
Depend on the setting.

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RELEVANCY SCORE 62.8

As stated in the title, i start my computer it gets to the Windows XP screen, then before it gets to the welcome screen it reboots, and keeps rebooting, the only way i can get onto windows on that hard drive is in safe mode, since i can get in, i can post a hijack this log or whatever i need to do, i am trying to retrieve my address book from the hard drive with the problems, but i am unsuccessful, anyone know what i can do to stop the constant reboot?

Any help will me much appreciated.

Jim

A:Windows XP keeps rebooting before welcome screen, can only get into safe mode

To stop the reboot “loop”:

Control panel>system>advanced>settings (under startup and recovery)> uncheck the “automatically restart” box under “system failure”

Yuo'll still have to enter safe mode to boot, but it won't keep booting

Since you suspect malware:

On this page, right above your original post, is another box. In the right hand corner of that box, you’ll see welcome kellyjim. Above that you will see "first steps" in small red letters. Click on that and you will be good to go.

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RELEVANCY SCORE 62.8

Hi, I just yesterday changed my motherboard out and now XP reboots before it comes up. First boot with the new motherboard rebooted before the first XP screen, subsequent boots have rebooted directly after the Safe Mode screen pops up. I have tried last known config, safe, and normal. All go to a black screen, flash a blue screen, then reboots.

I've already switched out the memory modules, and have removed the extra hardware. No luck. I've tried to boot from the Win XP CD to repair, but it hangs after the "Boot from CD: " line.

I'm thinking this might be a power supply issue as well...the way it hangs at "Boot from CD: " points me in that direction, but I wanted to see if anyone had any other ideas.

Thanks!
 

A:Windows XP keeps rebooting after Safe Mode screen

I'm thinking since you didn't reformat and fresh install (didn't you ? )that you may have to do so to overcome the hardware configuration in the xp system from the other mobo..

You could try an inplace reepair of the operating ystem as well.

http://www.michaelstevenstech.com/XPrepairinstall.htm
 

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RELEVANCY SCORE 62.8

Greetings,
 
I have a Dell Latitude running Windows 7 x64 Enterprise that is suffering from the Black Screen of Death.  I cannot boot into SAFE MODE (or any other mode) whatsoever.  I have the drive hooked up via a SATA to USB converter and have noticed the following 3 files at the root of the C: drive:
 
bootsqm.dat
KBSERVICE.SHUTDOWN
ntuser.dat
 
I have run Combofix and Malwarebytes on the machine that the bad drive is attached to, but neither program found anything.  The KBSERVICE.SHUTDOWN file has a modified date very similar to the time that the computer first had the problem.
 
Any advice would be greatly appreciated!
 
Thanks,
Andrew

A:Windows 7 Black Screen - no safe mode available

DISREGARD.  User has opted to salvage data and reload Windows.

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RELEVANCY SCORE 62.8

Hi, my HP desktop pc keeps freezing up. If I start in safe mode it doesn't happen. It usually happens a couple minutes after startup. At first it would only occur when browsing the internet, but now does it on the desktop as well. The cursor will stop moving and the mouse and keyboard become unresponsive.
 
I've run scans with MBAM and MSE. I've also tried a clean boot and the problem still occurs every time. I'm not sure what the next step is. Thanks

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