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Tecra Z50-A-10D scratched

Q: Tecra Z50-A-10D scratched


i have a problem with my TECRA. The magnesium back cover of this model of laptop is very soft and breakable.
After a few months it's now full of scratches. My question is the following: does exist a way to obtain a new screen back cover of this model of notebook? How can i obtain this kind of spare part?

Thank you in advance.

Preferred Solution: Tecra Z50-A-10D scratched

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Tecra Z50-A-10D scratched

I’m quite sure that you will be able to order such part from local official Toshiba authorized service provider…

I recommend you to get in contact with ASP and to ask for such part:

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Hello, I was repasting my ps3 gpu when I accidentally made a scratch on the green area of ps3 gpu, is it posible to fix it? can I use another ps3 gpu? how can I know/view an error code? as far as I know, scratching the green area wont cause a system hardware fault, please help.

Here are pictures of my gpu:




A:Scratched PS3 GPU PCB

I dont know man, but I recommend not touching those components of a game system... they are meant to not be tampered with. How do you even know it is getting hot without monitoring temps?? It is meant to operate at high temps bud.

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my other pc which has the following specs:

athlonxp (socket a), 512 ddr400, xp pro, 40gb hdd, 350 watts psu and fx 5200 128mb

was reformatted but shortly after installing xp pro with sp 2 it restarted and crashed after the drivers were installed. the ram is ok because it came from my other pc and i used ramtest overnight and it was clean. my question is: why did it restarted when it should be a clean install? can a scratched xp cd cause crashes because it was not able to copy some files and i think it was a little smudgy when i used it. i think there is abad spirit in our house that is causing this even my newere pc is acting up.

A:xp cd scratched

Im NO expert BUT i`d reckon a scratched cd would be knackered.......????
HOPE you work it out........i DONT even have an XP CD but there`s a copy of it in the 1386 directory in windows ....YOU might have it yourself?????
GET a pro`s advice

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I have bought a game (legally!) a long time ago. As I played the game, the CD got scratched, and I'm afraid it will get so scratched it will be unreadable. Is there a LEGAL way i can make a private copy for myself of the game? I tried to copy the game CD using nero, but the game didnt recognize the backup CD.

A:Scratched CD

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Hi there,
Our DVD collection is getting wrecked by small children getting them out, leaving them out, putting them back....scratching them everytime. Is there anything out there where we can load our collection and access them without the need to touch the DVD after the initial load. I've looked at DVD recorders with a HDD, Lifebox from Maplins, external hard drives and still not absolutely sure whether I'm going down the right route? I've got used to loading my CD music onto my MP3 player, now I need a DVD version for the TV! Any help to point out the obvious to me would be much appreciated.

A:Help! Another scratched DVD..What do I need?

DVDs are copy-protected which prevents any type of copying. There's no technology-related solution to the problem. Perhaps after your kids wreck a few of their favorite movies, and their parents don't replace them, they'll handle them more carefully.

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i have a very, very scratched cd, how can i tell if the scratches are too deep to be repair by scratch repair kit? those things cost a fortune (40usd and only repairs 20 disc) and i want to know before i buy. right now my cd aren't readable, and i have no idea weather it's damaged beyond repair, or if only the surface is scratched....so how can i tell? what are the signs?
many thanks.

A:when a cd is scratched......

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I scratched my motherboard while removing the Heat Sink of the CPU. Actually, its the opposite side of motherboard where you mount the Heat Sink Holder bracket. While removing it i scratched hard on the motherboard and it looks damaged. I can't test it by starting it as I don't have other stuff ready. But I have uploaded some pics and you can tell if it is bad enough to cause damage.

PS: My Motherboard is Gigabyte EX58-Extreme

A:Scratched my Motherbaord

Do you have a test light handy? If so, grab a 9V battery, and hook up one side of the test light to the - side of the battery, and another wire to one end of the scratch. Run the probe end along the scratch lightly, and if it lights up (without physically touching the other wire), you have likely damaged the motherboard.

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my laptop lcd screen has little scratches at the bottom of it...any way to fix this?

A:scratched screen

Touchy - is it a flat sheen screen or a glossy 'Brightview' type? There's little that can be done for scratches on a flat 'frosted' type, as any attempted fix would only make it worse. As for the glossy types, as long as the scratches are not too deep, there are some eyeglass repair liquids that can be used, but again, only for visual esthetics - if the scratch is deep enough to see it on edge (IE: twisting the screen back and forth), it's probably just something you'll have to live with. The only sure fire fix is a screen replacement.


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Hi I'm 14 and I have just built a gaming pc, however I just discovered a scratch on my motherboard, it's small but relatively deep and a tiny bit of copper is showing in don't think it covers the whole line but I just wanted reassurance that it's ok or wether it needs to be fixed, I haven't actually turn on the pc as ram still is not installed. Picture attached bellow it's zoomed in and the flash light sort of makes scratch look a little bigger than it is. Thanks ,


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Hello,For about a year I have an X1 Gen4, and I am starting to see some scratches on the screen. To me it seems like they are caused by the keys. Is this normal?Thank you.

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hi all hope this is the right forum. sorry if its not but here goes one of my sons favourite films has got a big scratch in it so i have tried to make a back up copy so my son can continue to watch it but i have been using dvd shrink (as its an old cartoon series)and it keeps getting to 41% and then freezing i have tried cleaning the disc but have had no joy... i hope somebody might be able to suggest something as i dont want to go and buy it again
any suggestions welcome and appreciated
tia john

A:Scratched Disc

As for copying the disc, we can't help you with copying anything that is copyright protected as this is against the forum rules. I have heard of some success with using car wax to buff the scratch out, but if it is too deep it won't help. Another solution would be to try something like the technique used in this article.

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Hello . I bought some computer parts several years ago and bought vistahome premium64 dvd builders, service pack one. the dvd no longer works because of light scratching, so I am using unbuntu. The company I bought the dvd from recomended that since I own the licence it could be down loaded with a torrent from pirate bay .
Is that really ok to do that? What do you recommend id like to find a solution without having to buy a new os.

A:vista dvd scratched

Since you do have a key, we can help. That being said, to download from Prirate Bay would be very foolish and may contain OS that have been altered to no longer being legit. In addition, you will most likely download more than an OS and have even bigger problems.
May I suggest, that you read the posts contained in the link below. After you understand that due to the generosity of one of our members, you can leave your email address and you will be emailed a clean, safe copy of Vista.
Be sure to delete your addy when you receive your answer.
Good Luck
Vista ISO download

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Occasionally, I am asked to restore an operating system using CDs that have been used as hockey-puck substitutes by dim-wits who have no sense of the importance of the software that came with their computers. Well, I've got another one in here now and it is scracthed all to h*ll.

I've seen machines that are supposed to polish the CDs; but, I really don't know what kind of damage they are capable of correcting.

Does anyone here have any experience or recommendations concerning them? If they are any good, I certainly will be using it quite a bit so if there are any meaningful differences, I would like to hear about it.

A:Polishing scratched CDs--does it really help?

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My operating system is XP professional SP2. Through years of use my system disk has alot of scratches on it, can this cause problems trying to do a clean install on a system. I know most big computer stores sell scratch removers, will they really help to restore my disk to almost new condition.


A:Scratched OS Disk

It would depend on the severity of the scratch.
You could try to copy the disk over to the HDD to make sure that all files are able to be read.
If they are you can use something like Magic Iso to make a copy of the disk so that you will have a spare.
Be sure to get the code from the disk before disposing of the original.

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Cannot activate windows 8.1 since the product key got scratched.Please advise.

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The glossy HP logo on my Pavilion have a lot of scratches. Can anyone suggest any ways to re polish it?

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I possess a tecra A10 complete with Windows Vista Business installed (and backed up to an image file using Easeus Todo backup

However I also have access to a Tecra M10 which came with no operating system, although the COA sticker (product key) is likewise for a windows Vista Business.

My question is: would my Windows Vista Business back up from the A10 work on the M10 (ie would it load onto the M10 hard drive and then work properly

If anyone can advise on this matter I would be appreciative please

Best wishes

A:Can I use Tecra A10 OS disk to install OS on Tecra M10?

At first I must say that Toshiba recovery image is created for each notebook model separately and it is 100% created to work on specific model. Why?
Every notebook model has different hardware platform and all drivers, tools and utilities for certain model are part of recovery image. These recovery images are also tested.

Generally speaking if both models have identical hardware platform (hardware parts) it can be used.

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Im not sure what is wrong with my computer. I suspect a scratched harddrive. It randomly freezes and is very slow at times. I suspected spyware, viruses etc.. (although my cpu is for college and not used for anything else) so i tried everything with no results.
Then my freezing turned into a driver termination that led to me not being able to access my windows os. I deleted windows and completly reinstalled it. starting from scratch. I have the same problem now.
What could be causing this..I want to have a general idea because i would hate to turn it in to Bestbuy for 2-3 weeks when i can fix it here at my dorm.


A:Scratched Hard-Drive?

Try a memory test:


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help its been drivin' me nuts for 3 years!!!!!!!

A:any 1 no how to fix a broken scratched up disc?

Closing duplicate, please reply here:


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I got a cd with mp3 music on it. On my mini line it first started skipping and making crumbling sound. Later i tried to rip the music from the cd to computer so i could burn the songs over. But the computer does not recognize the cd, why?

I tried everything, from cleaning the cd, using it on different computer, but nothing. Am puzzled because there are no visible scratches on the cd, no bumb, nothing it looks perfect but does not work.

Please i need help.


A:CD stoped working, not scratched! Need help?

Welcome to TSF....

I would try taking the music cd back to where I bought it and have them try to play it and then they should replace it for you. Sounds like a defective disk to me if it does the same thing on two different computers.

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I have a scratched DVD-R that I need, NEED, to recover as much as I can from. Last night, it gave me a couple read errors (after copying around 350mb of the 2gb of files), so I decided I'd try again today when I had a little more time to spare. Now, when I try to open the DVD in Vista, it's showing that there are no files on the DVD, just 2.2gb of free space left. If I try navigating to it from the prompt, I get "The disk structure is corrupted and unreadable."

Does anyone have any suggestions? Are there any tools I can use to recover information from the session Vista can't see? I've already cleaned the DVD-R as much (and as safely) as possible.

A:Recovering data from a scratched DVD-R

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Hi after the desk top was infected we tried to install from the recovery discs only to find them not there, my 4 year old son had gotten hold of them and played with them now they do not work and the computer does not even recognise that discs are inserted in the drive. is there any way we could get a new set downloaded from the d drive or anything? not looking to pay hp for some when already own the pc. have the product key sticker etc along with orange one for works on side of computer. have thought about the control backspace for install but can not even get that far so any help would be great

A:Recovery Discs too scratched help

Recovery CD: http://h10025.www1.hp.com/ewfrf/wc/d...s&lc=en&dlc=en

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I have not scratched my Thinkpad X200T after six years of abuse, yet the Yoga 460 is already scratched less than a fortnight, the scratch is deep enough that it changes colour depends viewing angle.  What is the Yoga 460 screen made of? Freaken butter? There seem to be a protection layer (anti glare layer?), which is why is it easier to get scratched? Can I just replace this layer or will I have to replace the whole display?

Your mum

A:Scratched my Yoga 460 screen already!

The outer layer is the static discharge digitizer and cannot be replaced by itself.  There is no way to have an X200T-type protection plate on a touch screen

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Hello, last week I tried to reformat my windows. And I noticed that my disc is severly scratched, so some of the files in the disc are now ''corrupt'' so windows can't install. Is there a way I can download the disc, without doing what microsoft's website says with the floppy disc install. Seeing as I haven't got a floppy disc drive and have no floppy discs.

And plus, is there a different way to sort this out then that will be ok too :-)

A:Scratched Boot Disc!

Time to buy a new copy of Windows.

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I did a clean reinstallation of Windows 2000pro and wiped out my Office 2000. I have the CD and keys/serial numbers, but there is a scratch on the CD and my drive won't read it. Does anyone know any options I might try to reinstall???


A:Scratched MS Office CD--Possible Resolutions?

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Hello, I have an HP Pavilion dv6 with Windows 7. It has been formated before some years and the recovery partition got deleted. Now I want to reinstall my operating system, because I have some issues with activation of Windows and it runs very slow by the time, but my product key label is scratched off. Can I have a new product key or there is any different way to activate my Windows after reinstall my operating system?

A:Scratched off product key label

Hello, Thank you for posting in the HP Support forum. Welcome ! You may purchase Windows 7 recovery media (HP Recovery media) which can be used to reinstall Windows and turn the PC to factory default condition. It will not require you entering the Windows 7 COE sticker key. You will need your product number (PN) --> how to find it > http://support.hp.com/us-en/document/c00033108 Then you can visithttp://www.best2serve.com/page/rcd_landing  (EU/EMEA region)OR (US,AMS)   http://www.computersurgeons.com/ to see if they can offer you such recovery media You can purchase it.  You can boot from the recovery media> http://hp.dezide.com/ts/start.jsp?guide=HPSystemRecovery.net&section=ccweb&SFS=tdoc&language=english...> http://support.hp.com/us-en/document/c01867418#AbT5  Let me know if you face difficulties. 

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I looked on the forums and someone had the SAME problem as me. I'm not sure if it has been resolved but here is the link: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Hinge-issue-with-HP-Spectre-x36... Same thing happened to me. I had it for a month and was very happy with it. Then, when I was closing it today, there was a low, creaking sound. I opened it back up to see that the right hinge has been scratched. I looked inside and saw something poking out, like a piece of metal or something, that wasn't there before.  I really want to get the whole laptop replaced because I took really good care of it and can't stand scratches or marks. However, my warranty ran not long ago so I'm not sure if HP will still fix this for me.

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I'm trying to install my boyfriend's game LOTR Battle of Middle Earth II, but the CD has a scratch in it (not actually a bad one, shouldn't normally be bad enough to stop installation according to me). I managed, after a whole night's work, to install the game, after copying the entire thing - including the damaged file, textures1.big, which I had to try to copy about 20 times before it finally let itself be copied properly - onto the computer. It now installs fine and runs all the way past the end of the opening movie, but then it gets stuck at a picture where those two giant statues are holding their hands up, and won't go any further. I came up with the ingenious idea of burning the complete CD from the computer to a new CD to make it work that way, but of course a 700MB CD isn't big enough for a 5GB game! Does anyone have any ideas? As I said, I have the complete game on the computer, surely I must be able to do something with it? Is there a way to get the game to run totally from the computer (it's currently running from the CD and think the reason it won't play is because of the scratch)?



A:Solved: LOTR II CD is scratched, is there anything I can do??

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Hello all,

It seems EA Maxis products are giving me a run for my money. I let a friend borrow my Simcity 4 cd and it is scratched beyond use, problem is I can't get the game to run without it. I can't get a copy to work either. Anyone have any ideas? I really don't want to buy a new CD. Any help would be appreciated


A:Simcity 4 cd too scratched to work

You could try the Game Doctor, it seems to work pretty good. You can get it at a Best Buy, Circuit City, etc., for like $20, I think.

You could see if EA has a product replacement thing, I know Blizzard lets you send back the CD for a new one, and it only costs $10.

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Does anyone have any that work for Playstation2 games?

A:Home Remedy for scratched cds

I've heard of people using toothpaste

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While packing I found a rare CD from a local band which I thought was lost forever. It has a good few minor scratches. I'd like to rip the tracks.

The CD took a few minutes to successfully load and play, I'm listening to it right now.

Freerip wont load the track list, so I can't directly rip it to MP3 to my hard drive.

I tried putting them on my desktop and then using Any Audio Converter to convert them to MP3, but there is no data in the CDA files I put on my desktop.

This is a rare CD from almost 20 years ago and it would be of tremendous benefit to myself, Galway's music scene, and the world, if I could get these audios off the CD.

I'm thinking that I could rig up an audio line and pipe it into Audacity and record them live that way, but that's tedious and may result in a drop in quality - I'd like to hear any other possible solutions first.

Thanks guys.

A:Scratched CD plays but is inaccessible

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I've just tried to reinstall XP Home on to my laptop (valid CoA,etc) after the HHD died and had to be replaced.

Unfortunately the CD has a scratch so won't boot install. I've tried to copy it on to my HDD to make a USB boot disk, but the data won't copy (it sticks on the 1st file "netfx".

What can I do to sort that and make a bootable USB?

A:Solved: XP CD Scratched, how do I copy on to HDD?

Did the laptop come with XP and is the COA on the disc or PC?

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i have a couple of scratches on my LCD, will scratch fixer patch the scratches?

A:my LCD is scratched, can i use that CD scratch fixer to fix the scratches?

Fix for small scratches

I had a small scratch on my 20 inch LCD that produced a rainbow effect when viewing a white background. I fixed it by rubbing some candle wax on the scratch and then using a slightly moistened soft tissue to remove excess wax from around the scratch. Now the scratch is not detectable.

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Hi, I have a x-dreamer case. this case is really great, but IM building a new computer, and trying to get any money possible to build it, so I have to sell my case. The only problem is that while installing switches into the case, I scratched the plexiglass. I was so proud that I figured out how to get the switches to work with the front leds, and really didnt think that I would have done it right (especially with out a tutorial of any kind, just went to walmart, got some switches, wire, electrical tape, and a soddering iron.) anyway, After I finished evrything, I guess at somepoint while drilling the holes in the glass, I scratched the glass.there are alot of little scratches, but they arnt deep. And if Im going to sell it, it will probably go for atleast 10-15 more if the glass is in good condition. I could just go to home depot and get a new peice of plexiglass, but would rather try to get the scratches out, with some help from you guys. thanks a ton -Nick

A:Help, scratched plexiglass on my case (x-dreamer). need help to get them out. thanks

Take a look HERE for instructions on removing scratches from Plexiglass.

Looks like a lot of hard work to me lol.

Regards Howard

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It has been one year with my HP now, but since a few weeks something just popped out of nowhere.I have never dropped my laptop or closed it to hard, only traveled with it in a good laptop bag.But since a few weeks a sort of stripe of scratches came up to my eye. There is a dead pixel in the middle and some little scratches around it.Now suddenly something came to my mind and it was true, the stripe of scratches is exactly on the same place as the touchpad when I close it. So I can see that the top piece of the touchpad has touched the screen and left a annoying stripe of scratches and a dead pixel.

A:Screen scuffed/scratched by touchpad

Greetings, I would suggest you contact HP Technical Support.  Options should be available to repair your product but they will differ based onyour warranty status and the determined cause of the issue.  You can start contact at http://support.hp.com/us-en/contact-hp Hope this helps! #HPExpertDay

HP Employee

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There is a scratched disk which I have no idea why the scratched happened. Also, disk did not finalize on my DVD recorder.

Is it possible to recover Data from a scratched disk?
Or, if it's not possible, is there a good program for this issue? Because, there are several programs on-line, however which program is good for a non-expert DVD issue along with computer's?

Any help on this issue would be truly appreciated.


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I have an Asus A8n SLI Deluxe. The chipset fan went bad so I had to change it. While taking out the old one I slipped off the peg and put a ding in the bottom of the mobo. It's not a major dig, but you can see copper if you look hard. I'd heard somewhere that you can cover something like this with nail polish... or did I just ruin the board?

Before I put the thing back together does anyone have any experience with this?

A:Solved: scratched mobo circuitry

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Re-building a computer for donation. An original XP box w/XP disc. I did a OS (reinstall) w/ a Dell reinstall disc. OS would not activate. I Now have original XP disc but it has some corrupt files (scratched). Where could I get replacement files (I386, HPCRDP, PBAINST, README)?

A:I got a scratched XP disc and need some replacement files

Request a restore disc from Dell

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My Hard disk developed bad clusters. Unfortunately my backup software (Acronis)
didn't 'see' them!
So all my backups were useless and I had go back to the Win install CD.
Again, unfortunately there were scratches on the CD so about 10 files weren't

Any suggestions ? PLEASE ...


A:Missing files after HD crash. CD scratched.

Hi Pete and Welcome -This Site has many tips on how to clean the CD - Also look at the right side -> of the information panel for other tips - Once cleaned please try the CD again -Thank You -

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I am looking for a special kind of software to make an image or an iso file from my old XP installation cd. The problem I have is that there are scratches on the cd that doesn't allow to complete the installation, so I need to make a new copy of that cd. I have already tried with a cd/dvd recorder software but it has difficulty reading the disc, so I was wondering if there is a software that can specifically deal with these type of discs.
thanks in advance

A:Program to copy a scratched CD disc

I think your best bet would be to buy one of those scratch dr kits where you wipe in little swirls or one of those things you put the cd in and crank the handle. It reads with a laser, if its damaged or too scratched, theres nothing for the laser to read.
Something like this.. http://www.walmart.com/ip/11078700?wmlspartner=wlpa&selectedSellerId=89&adid=22222222227000050702&wl0=&wl1=g&wl2=c&wl3=40330287872&wl4=&wl5=pla&wl6=41388403009&veh=sem

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im currently looking for any scratched or unreadable 360 games, preferably newer titles would be best

so if any of you have any extra copies laying around or a game you cant play anymore, maybe we can work something out

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If you have an Xbox 360 Console that has scratched your discs and you would like more information about the proposed class action lawsuit filed, please visit the Plaintiff?s attorneys? website at http://www.Xbox360Litigation.com.

In the lawsuit, the Plaintiff is asking the Court to certify a nationwide class and create a fund for all individuals that have had discs damaged by an Xbox 360. The Plaintiff has alleged that the total minimum amount of damages incurred by all of the individuals combined is at least $5,000,000.00. To be clear, the Plaintiff is not alleging that he or any individual member of the class is entitled to that amount of money. The sum recovered by individual class members will be significantly less than the total damages incurred by the proposed class as a whole.

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I got my new laptop about two months ago and have a one-year warranty for it. Anyways, I noticed the laptop has been getting deep scratches on the top cover. I haven't scraped it against anything, but it continously recieves more and more scratches. I don't want to have to buy a new laptop, so is there anyway I can buff them out? Or will I just have to find replacement parts?Deep ScratchTop Cover of Laptop

A:Lenovo Ideapad 320: Scratched Top Cover

Well something is scratching it, so step one would be to find out what is causing them, perhaps when putting in the case/backpack etc.      Try some automotive cleaner/wax on a soft cloth and see if that will take care of the scratches, but I would not bother trying to replace the cover as that would open a huge can of worms.

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Somehow we accidentally got a scratch on the screen of our LCD HD TV (Samsung)

The scratch looks like a scratch in a film. If the screen is on but showing a dark or black image, the scratch looks white (looks horrible, bright white). If that part of the screen is white it still shows too but not as bad.

Any ideas of something to make it at least show less?

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I have a barracuda seagate 7200.10 500 GB hard disk. The upper platter is scratched from a screwdriver after trying to open it when the disk died after a drop. I have found out that there are companies that can recover data after the disk is dead. The hard disk failed after a head crash most propably. I tried to open it in order to see the damage.There are also small circular scratches from the head crashing onto the platter.

Do you know if the upper platter is used at first before the other platters, because i have my older data backuped? (there are 3 platters inside). Also is the scratched platter unreadable now? The scratch is radial and it is about 2cm long. Are the data recoverable after a head crash because most propably the other platters must have been scratched from the movement of the heads?

Help would be appreciated!!!

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I own a Portege Z20T B-10C which is a rather nice machine, but has one annoying flaw: The screen gets scratched by virtually any contact. For example, I can't use the "emergency pen" for touch input or to write on the screen as it causes scratches. Also, the screen has already collected a series of scratches shaping the outline of the touchpad, i.e. supposedly produced when closing the laptop. Hence, you can't really use the laptop the way it should be used and I fear that a few months from now the screen will be filled with scratches.

While I'm waiting for my notebook shop to decide whether this is a warranty case or not, I wonder if anyone of you owns this model and has come across the same problem?


A:Portege Z20T: Screen becomes scratched by virtually anything

I have exactly the same problem. I've only been using the machine since July and already it's quite damages. Basically the screen rubs against the dock and I have the imprint in the outline of the touchpad. I'm concerned that they will soon damaging the images captured by the camera since the outline of the touch pad is right over the lens.

Toshiba is so far unwilling to repair this and I've included the response from my account rep below. Frankly, I was shocked since this is such an expensive computer and the cause of the problem seems so obvious. I was also disappointed that they didn't consider this thread when evaluating my case since it is the first result when one Googles 'portege scratched screen'.
Hello Eric,

I sent your email with the pictures of your laptop screen scratches. They replied back saying that the scratches are not due to a manufacture defect and there have not been another reports of other Z20t touchscreens getting scratches like this on the screen, so there is nothing they can do to replace it. Our Customer Service Manager will usually just make the call to replace it, if the laptop is with the first 90 days, which is 2 ? months past the normal return policy. He was not able to get the approval to replace it.

I am glad that you were able to get this laptop back up and running. Please keep that Business Technical Support number handy for any future needs, which I hope that you do not ever have to use it in the future. Please give me ... Read more

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