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T470s - no Dolby Audio support

Q: T470s - no Dolby Audio support

Just got finished configuring a T470s, but I cannot get the Dolby Audio to function. All audio drivers are updated. I can see the Dolby Audio settings in the Lenovo Settings app, but there is no change in the audio when any selection is made on the panel. The Dolby settings panel does work on my T460s and the driver levels are the same. Any ideas here?

UPDATE: SOLUTION:: I determined that the DOLBY modules never got installed. They are sitting in C:\DRIVERS\WIN\Audio\DAX2\x64. Running the installer using the REPAIR option restored the DOLBY support. I don't know why the installation was faulty from the preload.

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RELEVANCY SCORE 200
Preferred Solution: T470s - no Dolby Audio support

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 86.8

Does anyone know where the Dolby Audio User Interface software is available? The laptop has Dolby Audio but no user interface, Like Dolby Advanced Audio v2 .

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RELEVANCY SCORE 71.2

I was trying to connect (through HDMI) my Ideapad Flex 15 to Onkyo Receiver to enjoy music on onkyo receiver using Dolby advanced audio. Noticed while playing the music on laptop and onkyo connected using HDMI, music is not passed through dolby.  So wondering if Dolby advanced  audio on laptop supports HDMI output? as it would be great to play movies with dolby on laptop and connect to onkyo receiver for dolby sound effects on external onkyo surround speakers.

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RELEVANCY SCORE 71.2

I was trying to connect (through HDMI) my Ideapad Flex 15 to Onkyo Receiver to enjoy music on onkyo receiver using Dolby advanced audio. Noticed while playing the music on laptop and onkyo connected using HDMI, music is not passed through dolby.  So wondering if Dolby advanced  audio on laptop supports HDMI output? as it would be great to play movies with dolby on laptop and connect to onkyo receiver for dolby sound effects on external onkyo surround speakers.

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RELEVANCY SCORE 70.8

Hello!I would like to ask if is there any solution to stream audio from my android phone (LG G4c) to my t470s via bluetooth?I can pair the devices but there are no options for audio connecting, only sending files. Serial Number: PC0NZPD7Machine Type Model: 20HGS09M00 Is there a solution to stream audio from my phone to my ThinkPad, and maybe recieve calls aswell? (My old notebook was able to do theese things in Windows 7, now I use Windows 10 Enterprise) Thank you!Ben

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RELEVANCY SCORE 66

Hi,I'm now using Ideapad Z510. After upgraded to Windows 8.1. I'd went to the Lenovo website searching for new driver update.But, after i install the "Realtek Audio Driver 6.0.1.7023", the "Dolby Home Theater V4" is not running(audio sound not playing through).And, the "Dolby Digital Plus" is running instead of "Dolby Home Theater V4".Then, when I try to reinstall the older version "Realtek Audio Driver 6.0.1.6954" from Lenovo website, the "Dolby Home Theater V4" is running again.Truly, the "Dolby Digital Plus"'s sound is crisper and louder than "Dolby Home Theater V4". But the sound of "Dolby Home Theater V4" has more bass and more function (like Graphic Equalizer, more Intelligent Equalizer etc.).Is this an update or what?What should I choose?The newer driver (for Windows 8.1) or older driver (for Dolby Home Theater V4)?  Thanks. (confused now) @@

A:Dolby Home Theater V4 changed to Dolby Digital Plus after Realtek Audio Driver update Windows 8.1

I only installed audio driver ver. 6.0.1.6798 which includes Dolby Home Theater V4. Since no issues are encountered I have not updated to the latest version for my unit (ver. 6.0.1.7027). Does this Dolby Digital Plus mentioned by you better than V4 in some aspect aside from the ones that you already stated?

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RELEVANCY SCORE 59.2

I'm going to order t470s which has a thunderbold 3.0 port. I also want to buy an Akitio Node and a gtx 1070 as my external graphic card. Will t470s support external gpu? btw, t470s ordering is available in Japan. When can I order it in U.S?

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RELEVANCY SCORE 59.2

Hello all, Does anyone know if the T470S supports both the SATA and PCIe on the same box?     I'd like to save a bit of money and order a laptop with the base SATA SSD, then upgrade it to a higher performance PCIe SSD later.    But if it one or the other on a single laptop, then I'll have to order the PCIe now. Thanks in advance. Bob

A:SSD interface support on T470S

From looking at PSREF and models offered, you have to choose 1 or the other.http://psref.lenovo.com/Product/ThinkPad_T470s

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RELEVANCY SCORE 58

I am trying to connect a third monitor to my docking station/laptop and am getting nowhere.  My current dual monitor setup uses a VGA to one monitor and then a DP adapter to VGA for the other monitor. I have a free DVI port but when I connect the third monitor nothing happens even after trying to dink around with the settings. Please help. Thank you!

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RELEVANCY SCORE 57.2

I have a Lenovo Thinkpad E550 laptop with Windows 7.

There are no enhancement features in the speakers properties section. I have realtek card reader...do I need realtek driver? I read that not all motherboards use realtek audio chips.

What would be a suitable/compatible FRE audio driver to download to enable louder sound.

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RELEVANCY SCORE 57.2

Hi there, I have audio problem in my HP Pavillion G6 2254ca laptop. Audio not working after the upgrade to Win10.1Hence i have uninstalled all the related Audio drivers, and restarted the machine. System default audio drrives were installed automatically and audio started working. But the sound is too low.When I tried installing the 'Dolby Adavnce Audio driver', its errored out as incompatible. Also i coudnt find the compatible version in HP website. Can you please help, as the audio input/output is too low. Need advice to install the compatible version for Dolby Advance Audio driver. Regards, Ram

A:Audio Driver - Dolby Advance Audio v2 - Issues in HP Pavilli...

Hi, Please try:    http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_151294_1 Regards.

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RELEVANCY SCORE 55.6

Good morning, afternoon, evening or whatever time it is in your country.  I'm (still) using my x220 as my main computer with series 3 docking-stations.I'd like to use it also as a media player. Unfortunately the dock has no HDMI-Output. So I have to use a DisplayPort to HDMI-Adapter to connect it to my AV-Receiver.Even though I have sources with Dolby atmos or true-hd sound I can't play them directly. My receiver only receives PCM signals, no native digital sound information. Is there any way to play / pass-through digital audio formats directly to the AVR? Best regards

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RELEVANCY SCORE 55.6

I have been trying to find drivers to inject into my MDT 2013 to create the boot media needed for deployment. The  ONLY file that is offered in the support area is a README file about setting up WAKE ON LAN.  This is unhelpful, is there another place to find the drivers necessary?  Must be an ethernet driver, not a wireless driver, as an image can not be deployed over wireless.   

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RELEVANCY SCORE 52.8

Hi, everytime I startup my computer, I get a pop up error from Dolby Audio Player saying: "Unable to start Dolby audio driver. Please restart the computer or reinstall the driver if the problem persists." I still have sound so I haven't considered it a big issue but I would like to solve it. Obviously restarting the computer does not work. What do I need to do to fix this?

I am running Windows 7 64x Bit on an Acer Aspire 5750.
 

A:Dolby Audio Drive

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RELEVANCY SCORE 52.8

I am looking for the Dolby Audio X2 software. I purposefully uninstalled it from Programs & Features, but it looks like there is no easy way to install via support.lenovo.com or from Lenovo Vantage

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RELEVANCY SCORE 52.8

Hello guys, I have been searching around about this but they always end up with a headphones that has built-in Dolby Audio. I just bought a USB Headphones and when I use it, the Dolby software always disabled. If I plug in a headset/earphone base on 3.5mm jack the software work again. Does Dolby Audio software only run on a specific hardware? anyway my laptop has built-in Dolby Advanced Audio v2 and the sound card was Conexant SmartAudio.

Along with this, there is a little more question. The headphones I bought (Dragon War Beast) is a 5.1 channel sound (said on the box & the website). But I honestly confused if it was real or not cuz in Windows Audio it only show stereo channel on Speaker Setup as well as the manual said USB 2.1 Stereo Vibrating Headset (different from the box). Is there a way I can test if its a stereo or 5.1 sound?
Thanks in advance. Any help is always apreciated, and of course sorry for my bad english

A:How can I use Dolby Audio with USB Headphones

When you use USB headsets, you bypass the PC's sound card (and add on's such as the Dolby). The USB headset has the "sound card" (conversion from digital to analog) built in.

The 5.1 is a function of the USB headset and again does use the PC sound. If the source, such as a game, is 5.1 then you will get the 5.1 (simulated) sound. Unless there are multiple speakers in the headset I don't see how it can get "real" 5.1 sound. Its like my LCD HD TV, it has two stereo speakers but simulates surround sound.

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RELEVANCY SCORE 52.8

hola necesito recuperar dolby advance audio por favor gracias de mi HP Pavilion g4-2072la

A:dolby advance audio

@carlos23

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RELEVANCY SCORE 52.8

my lap got some audio promblem i unable to understand those issues i guess it probably it may come from unable to open the dolby audio system because i lost my start up file for my dolby audio system 

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RELEVANCY SCORE 52.8

my dolby audio system got stucks

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RELEVANCY SCORE 52.8

Lenovo G500 laptop;Windows 10

i upgraded to Win 10 a few days ago(from 8.1). the only problem i have is that ,every time i start up i get an onscreen message about Dolby audio driver(screenshot enclosed).
i have checked in Device Manager-all ok,no yellow alerts;i have scanned hardware/software with Lenovo solution centre-it indicates no problems;i have also scanned with Driver Alert(updated 3 drivers it highlighted).all seems ok yet this alert comes up each time i start it up.
i don't know how/where to look for specific driver if,indeed, there is a problem-laptop and Win 10 working fine otherwise.
any advice/comments would be appreciated....
 

A:Dolby audio alert

Go here and follow neokenchi's advice to resolve this issue.
 

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RELEVANCY SCORE 52.8

i want a dolby advance audio start up file 

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RELEVANCY SCORE 52.8

I was wondering if there is a Dolby Audio Driver for my laptop that may help boost audio quality, volume and surround sound effect. I know they make on for Lenovo/IBM laptops. Did HP work with them to create drivers that include Dolby Audio for HP laptops/PCs? 

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RELEVANCY SCORE 52.8

When I start up my computer I get a pop up error from Dolby Audio player saying: Unable to start Dolby audio driver. Please restart the computer or re-install the driver if the problem persists. What do I need to do to fix this?

I am running Windows 7 64x Bit on an Acer Aspire 5750
 

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RELEVANCY SCORE 52.8

I ran the app once.  It does not start againI can turn on and off the dolby feature in the speaker properties, and the dolby icon in the system tray.but when I click on the app in the tray icon, nothing happens

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RELEVANCY SCORE 52.8

Lenovo T Sereis Community I have a (new) Lenovo T460, running Windows 10 (version 1607) and the Doilby Audio keeps turning off.  That is as I open or close new web pages of changes items with sound, ever time I switch something or run another application the Dolby Audio gets turned off.  Its easy enough to turn it back on , but itsort of a hassel.  Any suggestions.  I' ve checked my Lenovo dirvers and I've run (1) Hardware and Devices and(2) Playing Audio troubleshooting

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RELEVANCY SCORE 52.8

Could you please help providing me some download link to download a compatible dolby advance audio driver for my device HP AF114AU . Country of origin - India. Thanks in anticipation..

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RELEVANCY SCORE 52.8

HI...I need dolby advance audio for my laptop..Could you send me the link please..

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RELEVANCY SCORE 52.8

Hi , can you send me a link for Dolby Audio software compatible with Windows 10 64bit  My Laptop : HP Pavilion Sleekbook 15-b006ee

A:Dolby Audio Driver

Hi, There isn't an audio driver listed for your notebook under Windows 10 - have you tried using the Windows 8.1 IDT driver on the following link? http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59802.exe Regards, DP-K

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RELEVANCY SCORE 52.8

Hello! So, I made an error in a haste, and I uninstalled Dolby Audio on My L460 Thinkpad.I am trying to get it back now, but cannot find a way to install it.Does anybody know where I need to go to download the Dolby Audio application?I mean the one that you can see in the picture beneath.I was looking for it on the support page under downloads, but I couldn't find it there.Thanks a lot! 

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RELEVANCY SCORE 52

Hi, I was troubleshooting an issue with my laptop and Microsoft suggested turning off unnecessary startup items. So I turned off the bundled Dolby X2 stuff. It doesn't appear to be vital to the system, but it does use system resources. Is this bloatware? Does it do anything useful? Is it a candidate for removal? Thanks. Edit: It also appears to be a security issue. https://support.lenovo.com/us/en/product_security/len_4884 Heh.

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RELEVANCY SCORE 52

hi there.
I have Lenovo ideapad S510p and currently running on Windows 10 Pro (64Bit). I upgraded it from Windows 7 Ultimate.
I recently upgraded my Audio driver using device manager on Windows 10 pro. When i first upgraded the audio driver (Around a week ago) Dolby Advanced Audio v2  had gone and instead of it i had Dolby Advanced plus in the RealTek and now again when windows installed update today Dolby Advanced plus is also gone. I didn't update Audio driver today.
I just want to know if Lenovo has removed Dolby Advanced Audio v2 or Dolby Advanced Plus after the recent Windows updated. I never got any error for the audio. I checked in Task Manager,  Device Manager, Program Files, Program Data, App data, etc and i didn't find even a folder of Dolby Advanced Audio v2.P.S. When i upgraded from Windows 7 Ultimate to Windows 10 Pro, I didn't have any problem.
 
Please let me know what has happened to Dolby Advanced Audio v2 and how can i get it back if i want to?
 
I hope i will get a reply soon.
Thanks in Advance.
 
Regards.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

A:S510P - Dolby Advanced Audio

Hi Sentient , 
 
 
Welcome to the Community Forums.
 
Everytime Windows update perform its automatic update it would replace current drivers you have and replace it as it sees as more updated version from its own database changing the OEM drivers version to a Microsoft native drivers. 
 
You may try to initially perform system restore before the date windows update occur since it would create a restore date . If you manage to restore older driver version with the Dolby audio then stop automatic updates for the drivers to prevent this from auto changing it .
 
Else moving forward you can also install the audio drivers intended for your model compatible for windows 10 and see if that would be able to restore the dolby enhancements . 
If that fails to restore , you can try versions from Windows 7 and right click to run on compatibility mode.
 
Update us as it goes .
 
Regards

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RELEVANCY SCORE 52

Não estou conseguindo o efeito "sunround" que existia no meu notebook. Como faço para recuperar este "efeito sonoro" ? Obrigado Abel do Rosario

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RELEVANCY SCORE 52

Pavilion g6 2277etwindows8 8.1need dolby advanced audio driver download link.. please....

A:dolby advanced audio driver

Hi, Should be the driver on the link below. http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59649.exe Regards, DP-K

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RELEVANCY SCORE 52

I NEED DOLBY ADVANCED AUDIO DRIVER FOR BELOW MENTIONED.HP PAVILION G6 HP 2320TXWIN 10 64BITWHEN I WAS CHANCE BY OS ITS HAPPENED

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RELEVANCY SCORE 52

I just upgraded from 8.1 to 10. Since then I get the message logging in that Windows cannot open dolby audio and to reinstall. Sound is barely audible thugh it was fine with Windows 8.1 found one on Wndows driver download page but, though I got notice it downloaded successfully, the problem persists - i.e. message doby failed to open - and sound is still barely audible. Any help greatly appreciated. At 75, I'm hard of hearing despite $6,000 pent on hearing aids.

A:reinstall dolby audio driver

Hello Casale,

What did you say?

What model of Lenova Laptop do you have? We need this information to better assist you.

If your not sure of the model, here is a PC Audit tool which builds a detailed profile of your installed software and hardware, network inventory, missing Microsoft hotfixes, anti-virus status, security benchmarks, and displays the results in your Web browser. All of your PC profile information is kept private on your PC and is not sent to any web server.
http://www.belarc.com/free_download.html
Download and run a scan. This will also help you to complete the information in your "System Specs" in "My Profile"

John

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RELEVANCY SCORE 52

Hi All, When my T580 is docked, with speakers attached to the audio jack on the dock, the Dolby Audio program reports the following message: "Plug headphones or speakers into the system audio jack to enable Dolby Audio." Should the computer not recognize when speakers are plugged into the dock?  Seems like a bug. Software, drivers and firmware are all up to date. Has anyone else seen this? Len 

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RELEVANCY SCORE 52

I upgraded today to 8.1 and now when I start my computer I get a message box telling me <re-install Dolby advanced audio driver> I found the Dolby program in my control panel, programs and features, and there is no un-installer or, seemingly a way to re-install the driver. I don't want this box popping up at every boot, what do I do?
Len

A:Dolby Advanced Audio Problem after 8.1

I don't have Dolby specific setup, but you might want to check your device manager directly to see if a driver for Dolby appears under the expanded menu as shown below. If so, you can select "update driver" and have it automatically search Window Update or use the latest driver (if you have it handy). I would personally prefer the latter option if available. Good luck.

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RELEVANCY SCORE 52

I have a 7.1 channel integrated audio card. I was thinking of getting a 7.1 speaker system for my computer. But is there a program that will allow me to get discreet 5.1 / 6.1 channel audio when the media source is encoded in Dolby Digital (EX) / DTS (ES)? Does Windows Media Player have the ability to decode DTS and Dolby Digital?
 

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RELEVANCY SCORE 52

I get an error message shortly after starting saying the Dolby Home Theater audio driver cannot load and to restart the computer or reinstall the driver.  I've restarted several times but still get the same message.  The driver may be corrupted.  Where do I get a new copy or an update to install?

A:Dolby Audio Driver cannot load in Win 8.1

Go here and find your model.http://www.acer.com/ac/en/US/content/driversTry the Windows 8 driver

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RELEVANCY SCORE 52

Hello,
since a few days I've been getting this msg pictured below whenever I start up my laptop. I don't know why. I've tried to find the older driver somewhere as a download or something, but apparently it's not that easy. Also the audio works fine, just maybe a little worse than before but I might just be imagine that. Anyone know a solution for this? Do I need a solution for this?
-dolby advanced audio-
Your current version of the Dolby Audio Driver is 7.2.8000.17. The software needs the version 7.2.7000.7. Please install a compatible version of driver and software.

A:Dolby Audio Driver Error Msg

Hi there ..... Realtek Audio Driver ... I believe is the cause of this ...... Have you updated that Driver? .... You should only get updates for your Drivers from your Manufactures web site ..... But if all is working well i would tend to leave things alone .... You should be able to turn the Notification off .... By clicking on the task bar and Customize .... Scroll down to Dolby Profile Sector and select Hide

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RELEVANCY SCORE 52

Today I updated my ideapad 320 to latest insider preview(version:1803, os build:17115.1), after updating i found dolby audio was removed without no intimation!!This happened even the last time! Don't know why this happens? 

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RELEVANCY SCORE 52

Help me please... I need Dolby Advanced Audio Driver for my G4 2039TX...Tq

A:Dolby Advanced Audio G4 2039TX WIN 7 64-Bit

Hi: The IDT audio driver on your notebook's support and driver page should install the Beats software. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104672-1&cc=us&dlc=en&lc=en...

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RELEVANCY SCORE 52

Sir. i cant install any app in my laptob it is laging when 4gb ram

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RELEVANCY SCORE 52

Hello,I've got problem with Dolby Audio on Lenovo Ideapad Y700-17ISK Win10 x64 Pro. Dolby Audio works fine with speakers and headsets connected via microJack, but does not work with my bluetooth headset (Bluedio Hurricane Turbine T2+). When I connect these via bluetooth, Dolby Audio shows "Please connect speakers or headset to turn on Dolby Audio". How can i solve that problem? 

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