Over 1 million tech questions and answers.

Remove Adware.Diet Interactive ads

Q: Remove Adware.Diet Interactive ads

Adware.Diet Interactive ads or pop-up appear within web browser indicates that your PC has installed adware programs. It just flood your every page that you visit. Therefore, to get rid of Adware.Diet Interactive, you must click this link http://www.hoeomspywaretereinigendutch.com/

Read other answers
Preferred Solution: Remove Adware.Diet Interactive ads

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I purchased Windows 7 upgrade yesterday and tried to upgrade my Vista Home Premium to Windows 7. The install stopped with an error message that I needed to uninstall Google Toolbar and Microsoft Interactive Training before the upgrade could complete. But neither of those programs are listed in the Control Panel. I wrote to Windows 7 support and guess what, they wrote back that I needed to call an MS number and that I might be charged for the service. I HAVE TO PAY TO MS TO INSTALL MS SOFTWARE I PURCHASED? AND PAY TO UNINSTALL MS SOFTWARE THAT IS PREVENTING THE UPGRADE TO WINDOWS 7? Before I return the software and stay with this @$%#$ Vista I'll try one more time. Can anyone out there help me get rid of those two programs?


A:Remove Google Toolbar/Microsoft Interactive Training before Upgrade?

As you are finding, an in-place Upgrade is an inferior install which imports corruption from Vista into your new Win7.

It is much better to start fresh with a clean install. Back up your files, make your Vista Recovery Disks in case you ever want to restore to factory condition, then wipe the HD for cleanest slate:
SSD / HDD : Optimize for Windows Reinstallation
Clean Install with a Upgrade Windows 7 Version

The installer is driver-complete, with newer arriving quickly via optional Windows Updates. Any drivers then missing can be found on the Support Downloads webpage for your model computer or device. Only change drivers if performance dictates, starting with chipset and display.

Install programs slowly to gauge performance after each. Don't let programs write themselves into msconfig>Startup as they become freeloaders on RAM/CPU to spy on you. I only allow AV and gadgets.

Run a lean mean AV which doesn't bloat your OS like free MS Security Essentials.

After it is done, clean and order your HD perfectly with state-of-the-art CCleaner ("Run Cleaner" and Registry tabs) then Auslogics Disk and Registry defraggers monthly.

Then save a backup image externally so you never have to reinstall again, just reimage the HD or replacement in 15 minutes from DVD Repair console using stored image.

Read other 1 answers

Hello,I have numerous pop ups every time I start the internet. I have run a number of different virus scan and adware programs and have been told I have the following infections Adware.MaxSearch, Adware.SurfSidekick, Adware.PurityScan and Trojan.Adclicker. However, when I follow the instructions to clean any of these infections I do not have any of the files listed in the instructions or any of the registry values associated with them. I have attached the hijack this log, this is my first time posting so I apologize if I have done anything incorrectly.Thank you for you assistance.Denise Logfile of HijackThis v1.99.1Scan saved at 12:52:26 PM, on 21/03/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16414)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\WINDOWS\system32\svchosts.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Norton AntiVirus... Read more

A:Numerous Adware Issues Adware.maxsearch, Adware.surfsidekick, Adware.purityscan

Hello neecy22 and Welcome to BC!Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.Please move HijackThis to it's own folder. We will not be able to fix your computer correctly and restore backups if you don't follow this directive.Create a folder for Hijackthis on the C: drive called C:\HJT. You can do this by going to My Computer then double click on C: then right click and select New then Folder and name it HJT. Navigate to C:\Documents and Settings\User\Local Settings\Temp\Locate HijackThis.exe and right click on it, select cut, right click in the folder you just did create and select paste. Do the same for the backup folder.Please download ATF Cleaner by Atribune.This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.Under Main choose: Select AllClick the Empty Selected button.If you use Firefox browserClick Firefox at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browserClick Opera at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.For Technical Support, double-click the e-mail address located at the bottom of each menu.Update AVG AntiSpyware ... Read more

Read other 20 answers

Hi and thank you for your time. I am having a problem removing aurora and I think some others. I have scanned with anti-virus, run spybot and adaware but some things continuously show up again. I have posted a hijack log. I would greatly appreciate some help. Thank You(moderator edit: moved post to log forum for team review.jgweed)Logfile of HijackThis v1.99.1Scan saved at 9:40:38 AM, on 8/1/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\System32\svchost.exeC:\WINNT\Explorer.exeC:\WINNT\system32\spoolsv.exeC:\Program Files\Yahoo!\browser\ybrwicon.exeC:\Program Files\2Wire\2PortalMon.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\PROGRA~1\Yahoo!\browser\ycommon.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\WINNT\sohfdll.EXEC:\Program Files\Spybot - Search & Destroy\TeaTimer.exeC:\WINNT\System32\ctfmon.exec:\winnt\system32\emkfqy.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\PROGRA~1\Iomega\System32&#... Read more

A:Can't remove spy/adware

You didn't say, but if malware shows up after Spybot or Adaware removes it, it is possible that the malware is installing a flag in System Restore and then reinstalls itself the next time you boot up. If this is what is happening to you, after Spybot etc removes it, try going to System Restore (before you reboot) and turning it off. This will delete the restore file. Then you can make a new restore file. Aurora must be hard to get rid of. I Googled it and there is a 20 buck program which purports to gets rid of it. SpyAnylists removal instructions for removing 80 or so threats, but not Aurora. Sorry about that.You really have to keep up with security for your computer. Speaking of which, it has been a couple of months since I have downloaded the latest Hosts file.Good luck with it.

Read other 2 answers


I currently am having some adware issues. I keep getting popups that randomly come up no matter what website I'm on. I'm pretty sure it has to do with a program I uninstalled called FirstRowSport Desktop App. The ads I get are from RedOrbit or download4free.org and some other random sites. Please HELP because they are a real pain! Here are my logs:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:59:38 PM, on 3/6/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16464)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Unlocker\UnlockerAssistant.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.e... Read more

A:Cannot Remove Adware PLEASE HELP!

Read other 9 answers


I've searched the net some on this and followed advice given in various threads to no avail - including deleting IE temp files. I also use Opera as a browser.

NAV (part of NIS 2004 standard ed) detects 3 adware files with threat type adware.cdt - files are dc56.htm, dc57.js, dc58.htm in C:\recylers\...\. NAV cannot delete these files so each time I select skip and the scan finishes

The above directory does not exist and I have scanned both my hard drives for these files and searched the registry for any associated keys. Nothing found.

Any suggestions??

A:Can't remove Adware.CDT with NAV

Read other 8 answers

I hope attached is Hijack this log. Have tried every program known to mankind in safe mode and cannot remove. Keeps changing names. started ad.yield manager.com trying to connect to internet to content.yieldmanager.edgesuit.net. Also doubleclick.net.
Tried adaware, avg antispy and virus, Computer associtates, spybot, anti spyware, plus others cannot remove. Really flustrated. ANY help would be appreciated.

A:adware cannot remove

Cookies - basically harmless but......

IE - Block Third party cookies
1. Click on the Tools button on the Internet Explorer tool bar.
2. Highlight and click on Internet options at the bottom of the Tools menu.
3. Select the Privacy Tab of the Internet Options menu.
4. Select the Advanced... button at the bottom of the screen.
5. Select override automatic cookie handling button.
6. To block third party cookies select block under "Third-party cookies".
7. Select "always allow session cookies".
8. Click on the OK button at the bottom of the screen.

Read other 1 answers

Ok so here is the run down.
My wife's boss hired me to remove adware from his computer. However, I cannot seem to find and remove the culprit. 
The adware has a very specific behavior. It seems to only activate when the user visits eCommerce sites. The ones visited by the owner are eBay, Worthpoint, Etsy and Groovshark(though grooveshark does not really count as eCommerce as far as I know). The popups exist only in the browser tab associated with these sites.
From what I have managed to find out from the popups themselves, they are "price peep" and "tt line".
How I have tried to remove the problem:
To date I have used spybot, webroot, and ad aware, in my attempts to remove the adware.
I have also looked up ways to remove these two "hijakers" but what I have found was useless since the instructions found state that there is a program that can be removed via add/remove software in windows 7. As well as a browser extension that one needs to be removed. Neither of these are true in this instance.
I would appreciate any help that ya'll can offer.
Thank you.

A:Trying to remove adware

Never mind all. I found the culprit and was able to remove it, thanks to security task manager. It was mega browse.

Read other 2 answers

Hi all,
askey127 recently helped me remove some malware from my computer (thanks again, it was a huge help). Everything's been fine since, until today. Now I have constant popups telling me that my popups are enabled, and I should call for support. Often if I try to follow a link, it will be hijacked to a fake support page, and I have ads by WorldWideWebCoupon on every page (including this one). Nothing's been installed since 2/10 other than a Java update. Can I please throw myself on the mercy of the forum and ask for help yet again?

A:Remove Adware

Read other 16 answers

I have 2 adware programs attached to my computer that norton is picking up. it started a one and now another has sprung up. i have tried to delete the yet my computer is saying they are unable to be deleted and are either something about disk write protected. both files have lodged themselves in my program files directory. i have seen something similar with a virus and was told that because it was using windows that even though the file wasn't being used it was working behind the scenes attached to windows. Can someone give me the instructions in how to go behind the scenes and dislodge these buggers so i can delete them. The files are save.exe and vvsn.exe and are both savenow adware threats.


A:How to remove Adware

I have moved you to security for wuicker response, okease check out the basic tools here in the sticky threads as you wait for more specific avice.

Welcome to TSG!

Read other 1 answers

Hi, I have some windows that pop up when using internet explorer they come up every few mins my antivirus (kaspersky) cannot find anything wrong, i have ran 3 diffent spyware removal programs they can't find it, Hijackthis finds it but i can not remove it. if i run msconfig the dll's are listed in there but i can not unselect them. I can have kaspersky block the popups but it dosen't fix the problem. please help. here is my hijackthis log, I have made some things bold where I am sure there is an issue. thanksLogfile of Trend Micro HijackThis v2.0.2Scan saved at 9:58:20 AM, on 12/3/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\windows.0\System32\smss.exeC:\windows.0\system32\csrss.exeC:\windows.0\system32\winlogon.exeC:\windows.0\system32\services.exeC:\windows.0\system32\lsass.exeC:\windows.0\system32\svchost.exeC:\windows.0\system32\svchost.exeC:\windows.0\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\windows.0\Explorer.EXEC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\windows.0\system32\svchost.exeC:\windows.0\system32\spoolsv.exeC:\Program Files\Common Files\Acronis\... Read more

A:I have some adware or something that I can't remove please help!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable ... Read more

Read other 2 answers

i keep getting pop ups to get a free scan and get a yellow triangle in my tool bar that when u click it, it takes u to pestcapture homepage or something. i did a scan with superantispyware which found like 24 items and i had them removed but this crap is still popping up.Logfile of HijackThis v1.99.1Scan saved at 8:37:12 PM, on 3/8/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16414)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Video Access ActiveX Object\pmsnrr.exeC:\Program Files\Video Access ActiveX Object\isamntr.exeC:\WINDOWS\RTHDCPL.EXEC:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exeC:\Program Files\Video Access ActiveX Object\pmmnt.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\Goog... Read more

A:Adware That I Cant Remove

Welcome cuzinwhitebread You?ve got AVG7 and Mcafee installed.Not a good idea to have more than one antivirus program installed on your computer. Each program may interpret the actions of the other as viral, therefore giving you false virus warnings about virus-related activities.It could also lead to system slowdowns and other problems within the operating system,due to the two conflicting with each other.You should uninstall one of them as soon as possible.*****************************Download ATF Cleaner by Atribune:http://www.atribune.org/ccount/click.php?id=1Double-click ATF-Cleaner.exe to run the program.Click 'Select All' found at the bottom of the list.Click the 'Empty Selected' button.If you use Firefox browser, do this also:Click Firefox at the top and choose 'Select All' from the list.Click the 'Empty Selected' button.NOTE: If you would like to keep your saved passwords,please click 'No' at the prompt.If you use Opera browser,do this also:Click Opera at the top and choose 'Select All' from the list.Click the 'Empty Selected' button.NOTE: If you would like to keep your saved passwords,please click 'No' at the prompt.Click 'Exit' on the Main menu to close the program.*****************************Download SmitfraudFix (by S!Ri), to your desktop.Double click on Smitfraudfix.cmdSelect option #1 ? Search, by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).Please copy/paste the content of that report into your nex... Read more

Read other 8 answers

i dont seem to be able to remove, adware.vundo/variant-x 32[header] i run avast comes up clean,malwarebytes, comes up clean,run super spyware and it comes up with this adware,then when i click remove,it tell's me its been removed, restart computer then when i run super spyware its there again,i tried rkill,but it still shows up, any suggestions, thanks, patch41.

A:Help on how to remove adware

Hi, perhaps the best course of action here would be to attempt a system restore.

There is a nice little tutorial on how to do this at http://www.sevenforums.com/tutorials...y-options.html

Try this and see if it helps, post back with any results.

If you require more assistance don't hesitate to ask.


Read other 4 answers

Hello, I am new to this forum and I am not a computer genius.I use my laptop for watching movies and general internet browsing.
For few months now every site that I open contains "Ad by AdPunisher" though adblock from google some time blocks it but still there is this empty spacein every site I opens.Also many times their are new unwanted sites open while opening some other sites.i have total 360 security and outpost pro suite installed in my laptop.

Can any one help me to remove this adpunisher adware.
Please help.

A:Help to remove adware

Click on this link to download : ADWCleaner Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop. Do not click on any links in the top Advert.

See the screenshot where the proper download buttons are highlighted
NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

Close your browser and double click on this icon on your desktop:

You will then see the screen below, click on the Scan button (as indicated), accept any prompts that appear and allow it to run, it may take several minutes to complete, when it is done, you will get a message saying "PENDING" , Ignore that & click on the Clean button, accept any prompts that appear and allow the system to reboot. You will then be presented with the report, Copy & Paste it into your next post.


Read other 3 answers

One of our computers here at work has Adware detected on it. Will someone please let me know which application to run to get rid of it. Thanks in advance!


A:Need To Remove Adware

Can you please provide a little more information. What makes you think there is adware on the computer? Have you run any anti-virus or anti-spyware scans? If so, what were the results?

Read other 8 answers


There is problem in my internet explorer that it will appear or popup few websites out , the websites is www.9ringtone.com or sportresults.com and others

Can anyone teach me how to remove it? its been very annoying that non stop popup, and i had try to use all kinds of spyware and adware program to detect and delete it, but then it still cannot be remove...

Can anyone teach me wat to do?

By the way i had just downloaded hijackthis and i get this information from one of the user in techguy.org.

they ask me to post up this, dunno whether it helps anot....pls pls pls help me to solve this matters

Logfile of HijackThis v1.99.1
Scan saved at 10:01:33 PM, on 06/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
... Read more

A:HELP......i want to remove this adware but cant

Read other 10 answers

have had browser taken over by QVO6 how do I get rid of it , my avast is not picking it up

A:adware how to remove

Remove the Qvo6.com Browser Hijacker

A Guy

Read other 9 answers

Recently I managed to somehow get myself a piece of adware/trojan which i really cannot remove now.

It seems to have created to main files in my system32 folder which cannot be deleted, even in safe mode with command prompt. These are pmkhi.dll and qomnllk.dll

I tired using VundoFix to remove them and they seemed to be removed in HijackThis but when the computer is restarted they just come back.

Any help would be much appreciated!

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 08:03:23 PM, on 05/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWS\system32\n... Read more

A:Please help, cannot remove adware!

Please download http://www.atribune.org/ccount/click.php?id=4 to C:\
Double-click VundoFix.exe to run it.
click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES.
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HijackThis log.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears at reboot.

Please let Vundo finish its thing, sometimes it can take multiple passes

Read other 1 answers

I have this weird adware that appears on all of my YouTube videos. It displays an ad for certain products, right underneath the search bar. I have AdBlock, and it has done nothing to get rid of it. 
I also have F-Secure Internet Security and Malwarebytes on my computer. Both have done full-system scans and found nothing. I have also downloaded several free antivirus programs just to see if they could find a problem. Nothing.
I have also reviewed all of my Chrome extensions and plugins, and nothing looks out of place.
Does anybody have any idea how to remove this? I have posted a link to the screenshot. 

A:AdWare I Can't Remove

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/557177 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

Read other 2 answers

ok so here is what i did:
i got rid of most of my adware on my own but i do not know where else to look so i downloaded hijack this ....here is my log... can someone please tell me what to delete or what to do now...THANK YOU
Logfile of HijackThis v1.97.7
Scan saved at 12:54:02 AM, on 7/14/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Sonique\sqstart.exe
C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Susan\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\Program Files\Toolbar\toolbar.dll
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\Program Files\Toolbar\toolbar.dll... Read more

Read other answers

Hello there, I am having an issue removing some adware off of my computer. I am not one to download free programs, and if so, I most certainly check for random downloads thrown in, so that is not the issue.

I have tried the following programs and processes to no avail:
CC Cleaner
Running Google Chrome without any extensions activated
Checking my Program Files to see if anything was randomly downloaded (and nothing was abnormal)
Reinstalling Steam

Please help me, I really do not want to continue seeing "FLV Player" pop up almost every single time I browse either on the internet or when I'm using Steam.

Thanks in advance,


A:Can't Remove Adware

Read other 8 answers

Starting a week or so ago all my browser searches (google, yahoo) are returning bad results. The hit titles look correct but the actual URLs are monster.com, shopzilla.com, findstuff.com, bizrate.com, etc. Logs posted below. Thanks very much!Logfile of random's system information tool 1.04 (written by random/random)Run by Brian Forsyth at 2008-12-13 20:51:32Microsoft Windows XP Professional Service Pack 3System drive C: has 29 GB (56%) free of 53 GBTotal RAM: 1535 MB (62% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:51:42 PM, on 12/13/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\Program Files\Common Files\Virtual Token\vtserver.exeC:\WINDOWS\System32\ibmpmsvc.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:&... Read more

A:Need help to remove adware

Hello Chromehead,Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.Thanks,tea

Read other 2 answers

norton read i have


but no remove them
and the firewall dont let me surf because they are on

how i remove tha adwares?

A:how to remove adware


Adaware. Open, cupdate the reference file, and scan, with deepscan on, when it detects them, check all of them, as well as anything else that comes up, and delete them. If one doesnt show up use Spybot S&D, http://security.kolla.de/

Open, shut down all ie and outlook windows, update, immunize, and scan. Be a litle more careful with thise one though

Read other 2 answers

Anytime in the past that I have ever had a computer of a friends or mine get adware I have always managed to get rid of it, but this I can't. No idea how I got this but anyway, It pops up both in firefox and IE, I have adaware to try and remove it, it detects things, removes them but its still there when I check even on reboot, I also have pc cillian installed on my system with latest updates, that also finds them when I scan and says it removes them but I still have the problems when I try to surf. I have even turned off system restore incase it is using that to reinstall itself.

I also get a Mircosoft Visual C+++ error that says buffer overun detected! etc. everytime I seem to open some webpages.

Any ideas on how I can get rid of these?

A:Adware that I cannot remove!

Go ahead and complete the steps in the link below and post the requested information in the HijackThis Forum. They can help you remove it.

IMPORTANT - Read This Before Posting For Malware Removal Help

Read other 1 answers

Hello, trying to remove adware from this computer. AVG shows the location I remove it then reboot and scan again and its still there.I took a screen shot for you to view. It is posted belowI have scanned with AVG and Spybot and cleaned every thing. System restore has been cleaned out. Disk clean up has been done. I have also defrag'd the drive and I'm going to install sp3 after I removed this adware. All other updates are installed.A fast reply would be great so I can install sp3 and be on my way. Thank you for all your help in advance.Here is the screen shot of the virus scan. I know a lot about computers but no clue where these files are located, are they in the registry?

A:Cant Remove Adware, Can Anyone Help?

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results button to see a li... Read more

Read other 2 answers


I'm running Windows 98 (sorry). I have Norton Internet Security 2005 (no one's perfect) and when I run a system scan, it finds asm.exe and asmps.dll. It describes them as "threats" but fails when I agree they should be deleted. I have also run Spybot S&D and Adware SE Plus 1.06. Neither off them find any problems (I have regualrly checked for updates on all three programs). So I still have the threats. Any ideas?

A:Adware - can't remove

Read other 16 answers

I've recently I believe I've contracted many things. I think I have multiple virues, adware, and possibly some spyware. I've used AVG, SpyBot, and Ad-Aware to try to get rid of these symptoms. I've solved some issues, but I still remain to recieve excessive pop ups. I think I got this from my flash drive. Every computer I put it in seems to screw up. Could you help me save my computer? and if possible is there a way I can save my flash drive w/o spreading virues and what not. Thankyou, for you time.


A:Adware - Can you please help me remove it?!

Hi tienxviet,You need to have your flash drive scanned at the same time you clean the infected computer you're working on. There's also a flash drive cleaning program, and I'll post the program for that below, however, please note that it's not fully reliable or always effective. You may need to reformat your flash drive. If you need to use an external medium for transferring the installation programs for antimalware programs, then use a read only cd and download the programs only from recommended download sites.It sounds like you have a lot of infections and they are of the type that can be cleaned out of your computer, so to begin with, please go through the instructions in This Topic and make a note of what works and what doesn't. When you finish with that, post in the HijackThis and Malware Removal Forum so they can help you get any remaining files out of your computer which may be left over. The problem with many viruses, is that they leave some files behind to get themselves started back up, and these need to be identified and removed manually. That's why the first steps should help you get your computer back into a working order, but the final steps require that someone knowledgeable help you at the end.I see chewy posted the link for the flash drive utility in your other thread.Zllio

Read other 3 answers

I could use some coaching How to get this god awful malware infection off my laptop.
It pops-up Ads everytime I try to Google search or switch to other websites.

I went into my Control Panel files & could not find anything with a strange file name.

Laptop: is a Compaq/Presario C700 with Vista OS

I ran the GMER Rootkit Scanner, file is attached.

When it finished, it said it found a Rootkit file in my c-drive.

Thanks a bunch 4 the help.

Josh Holliday, Orlando

Zip file ATTACHED.

A:Need help to Remove Adware?


Hi and welcome to TSF.

Please note that this is under the supervision of an expert analyst.

Please read NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help. These logs (the 2 DDS logs - DDS.txt and attach.txt - will be sufficient) will give me a place to start and give you back a better working computer.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please be patient with me during this time.


Read other 19 answers

Hello, I have been having trouble with that annoying Diet popup. Here is my HJT log file. Can anyone tell me witch Files to remove?

Logfile of HijackThis v1.98.2
Scan saved at 12:44:35 PM, on 12/13/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S0XIC1. EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\... Read more

Read other answers
Q: Diet 7

Hello all,

Well, I need some help here. I produce music with several software and hardware, audio interfaces, synths and software synths. Now, I'll try to use and test Windows 7 on this, under serious works. Since I use MAC for that, my windows laptop has no GREAT hardware, but I think it will do the work. Core 2 Duo 1,6 GHz, 2 GB RAM, 120 HD.

So this is what I need: to clean an installation of Windows 7 to keep it as light as possible. I mean, no internet or networks, so, no antivirus or firewall. Disable AS MUCH AS IT CAN BE DISABLED to run heavy apps FAST. As I did one time on XP, I managed to get like 120 MB of RAM used and 17 processes running in a very stable system to work with. I want to do the same with 7 and test stability of system, since I and many people use their laptops to play live shows, this info could be really useful, as well as DPC latencies and other stuff.

In Xp I disabled services, installed just the necessary drivers, disabled networks and kept the color display at 16 bit. I think that Win 7 should not be that different: disable services, etc. BUT, I see that it installs network drivers automatically and enables that. I don't want that. I also plan to disable windows aero.

Any ideas? Thanks!

A:Diet 7

Well you can most likely disable network drivers and just about anything else.

But to be honest 7 is very stable at least in the 7000 build and considering it is still in beta by the time the real version comes out I am sure it will run very fast regardless of what you have running.

On a fresh start up using 4gigs of ram windows 7 with everything enabled uses just under 1gig.

Point being that even if you leave it stock settings it is going to be very very stable and fast.

Read other 5 answers

I recently found my Mac is infected with ad.doubleclick.net. I'm pretty familiar with adware, and I've done research on how to remove it, but ad.doubleclick.net isn't showing up in my Safari extension preferences, so I'm a bit unsure of what to do at this point. I know I can remove it without any antivirus tools, and I'm a bit reluctant towards downloading any.

A:I'm confused on how to remove adware.

My computer just shut down completely and I had to reboot it.

Read other 1 answers

help! I have Norton Symantec Antivirus and I still got Aware.Zangosearch on my computer. I did delete the adware but it just comes back. I did go to the following site: http://www.symantec.com/security_res...&tabid=3...the removal did not work......is there another removal tool?

A:Need Help to remove Adware.Zangosearch

Hello and Welcome. Apologies for any delay in replying, but we have been rather busy lately.

Please follow MicroBell's 5 Step process outlined here:


After running through all the steps, please post the requested logs.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Read other 1 answers

Hello everyone. I've been having trouble with my computer. Each time I open my internet explorer web browser I have certain chinese ads pop up on my computer. They all have duole8 as part of their web address. I have tried numerous spyware and adware blockers along with a couple different virus detection programs. All were unsuccessful. I have also tried simply blocking the various web addresses as they come up using internet explorer security options. This also did not work. They keep openning up on my computer. I think I need to go in manually to remove this bug, but I do not know what to look for. I have already removed everything I did not recognize. I still have the same problem though. Is there anyone out there that can please help? Thank you very much for your time.

A:Can't Remove Duole8 Adware Bug

I'm finding referenes to the below file when doing a search on Duole8 pop ups.C:\WINDOWS\system32\mskey16.dllUse Windows Search feature > More advanced options to see if mskey16.dll is present. To do this, go to Start -> Search and click For Files or Folders... or just press the Windows key + F key on the keyboard.Click All files and folders.Type in the name of the file under "Search by...criteria."Click More advanced options and check these options:"Search system folders""Search hidden files and folders""Search subfolders"Then click "Search" to look for the file(s).If found right-click the file, choose delete and empty your recycle bin. If you get an error when deleting a file, right-click on it and check to see if the read only attribute is checked. If it is, uncheck it and try again. If you still have problems, then delete the file(s) in "Safe Mode".

Read other 9 answers

Hi all. Yesterday I scanned my computer with Bitdefender standard 9 and it detected this adware/virus: HBO. Adware. Estalive but wasn't able to remove it. How do I clean it now?

A:how to remove this virus/adware??

Read other 9 answers

Hi community. I've had a very persistent and frustrating adware problem as described. Any help would be much appreciated! I've attached AdwCleaner and FRST logs for reference.

A:Can't remove adware from Chrome


They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

Read other 12 answers

This adware came with some installation and has been on my browser. how do i remove it? I checked everywhere but can't seem to find a trace of this installation. My home page is still Google.com but every time i open my browser this page comes up.

A:Remove unwanted adware

In the uninstall programs window: look for "Wsys Control", select it and click "Uninstall" or "Remove".

Read other 6 answers

I am running windows 7 on a Dell desktop. I believe my system has some spyware/adware on it, which is causing it to behave strangely.

1. I startwebsearches was attached to 3 web browsers (Chrome, Firefox, IE) and very hard to remove. I believe it has gone as I removed it, but computer is still not working properly.

2. Very slow typing and response to typing with wireless and wired keyboard.

3. Strange pop ups and ads flashing up when browsing

4. Youtube video starts fading and then just stops.

Any ideas on how to remove whatever is still on my computer to get proper functionality back. Thanks

A:How to remove adware,spyware from my PC

Read other 13 answers

This popupsearch has me hostage too...

Here is a copy of my hijack this....

Please advise

Logfile of HijackThis v1.99.1
Scan saved at 6:14:34 PM, on 4/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe
C:\Program Files\Dell Photo AIO Printer 942\memcard.exe
C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program F... Read more

A:Help remove spyware/adware

Hi kingnai

Welcome to TSG!

I have split your post off into your own thread. In the future if you have a Question/Problem please start a "New Thread". It get's too confusing trying to address two different people's problem in the same thread and you may get overlooked.

Please continue in this thread.

Read other 2 answers

Can someone please help me remove the spyware and adware I have on my computer? I am not sure what I have to do to clean it up.

Logfile of HijackThis v1.98.2
Scan saved at 2:58:45 PM, on 1/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Evidence Eliminator\ee.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CSBB\CSv10P070.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\CSBB\csAOLldr.exe
C:\Program Files\Avant Browser\avant.exe
C:\Documents and Settings\Franco.FRANCOCOMPUTER\Desktop\HijackThis.exe
C:\WIND... Read more

A:Help Remove Spyware and Adware

You have an outdated version of HijackThis. Click here to get the latest version of HijackThis and run it.

Before you give us a new log here, if we gave you instructions for a fix, please do the fixes first and then post the new log with this updated version.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. The result.txt file will open up in Notepad. Copy the whole result.txt log and post it in the forum. We do not need the original hijackthis.log (unless we ask for it). Do not fix anything in HijackThis since they may be harmless.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' ... Read more

Read other 3 answers

I have four of these adwares on my hard drive. How do I remove? Win32:Adware-gen.[Adw]
I also have Win32:Ldpinch-EU[Trj] How do I remove it?

A:How to remove these viruses and adware

Read other 13 answers

I cant remove admiddle and browseraid. Here is a log file if anybody can help. I have pc-cillin, x-cleaner, and the new microsoft spyware cleaner. They say they remove it but their is an exe file somewhere. I tried what pc-cillin suggested to clean the registry but it doesnt work. Can somebody help please

Logfile of HijackThis v1.99.0
Scan saved at 3:26:43 PM, on 1/21/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\documents and settings\john goar\local settings\temp\Qy.exe
C:\documents and settings\john goar\local settings\temp\O.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Plaxo\\InstallStub.exe
C:\Documents and Settings\John Goar\Application Data\osoa.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe ... Read more

A:Cant remove admiddle and other adware

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

The Temp folders should be cleaned out periodically as inst... Read more

Read other 3 answers

does anyone know how to remove the bi.exe adware virus?

A:how do i remove bi.exe adware virus?

Welcome to BC !
Best to use the programs below to find and remove the adware and malware. No one program will find all.
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download
Download Malwarebytes' Anti-Malware from Here
Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
The scan may take some time to finish,so please be patient.
If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the ... Read more

Read other 2 answers

Hi - the adware.purityscan showed up on my computer last weekend after my daughter's friend used my computer (without me knowing about it). It was detected by Symantec. I've been unable to get rid of the virus, and it seems to keep adding additional viruses. Although I can get rid of the "extra" viruses, they keep coming back. Today, I received an email from my ISP telling me that they've blocked my ability to send email due to the fact that they've detected SPAM coming from my machine. This is turning into a huge nightmare, as this is my work computer. I've run Spyware Doctor twice. I've also just run HijackThis. My log is below. I appreciate any help you can provide.Thank you!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:28:47 PM, on 9/17/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\... Read more

A:Adware.purityscan Cannot Remove

Welcome to the BleepingComputer HijackThis Logs and Analysis forum Doty My name is Richie and i'll be helping you to fix your problems.Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546You are well advised to remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present,then restart your pc:ViewpointViewpoint ManagerViewpoint Media Player*NOTE*If you have previously downloaded ComboFix,please delete that version and download it again from below. Download Combofix and save to your desktop:Note: It is important that it is saved directly to your desktop Close any open browsers. Double click on combofix.exe and follow the prompts. When it's finished it will produce a log. Post the entire contents of C:\ComboFix.txt into your next reply. Note: Do not mouseclick combofix's window while it's running. That may cause the program to freeze/hang. Do NOT post the ComboFix-quarantined-files.txt unless I ask.Also post a new Hijackthis log please.

Read other 4 answers

Ive read alot of other post here and they've been helpful. I hope someone can help me with this. I've been battling pop-ups lately. They seem to be related to a process rrup.exe. Evertime I delete it, it comes right back. Ive used trend micro sysclean, microsoft antispyware, norton, mcafee stinger and hijackthis to no avail. I am so frustrated. Ive deleted this rrup.exe 100 times and it comes back. Another scan with MS antispyware said it found virumundo, it also comes back. If someone would check my hjt log and help I would be forever grateful.FadenLogfile of HijackThis v1.99.1Scan saved at 10:21:57 PM, on 11/15/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\ACS.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\Explorer.EXEC:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Toshiba\Power Management\CeEPwrSvc.exeC:\Program Files\TOSHIBA\ConfigFree\CFSvcs.ex... Read more

A:Rrup.exe Adware I Can't Remove

Hi fadenwalker and Welcome to the Bleeping Computer!Please print these instructions out for use in Safe Mode.Please download VundoFix.exe to your desktop.Double-click VundoFix.exe to extract the filesThis will create a VundoFix folder on your desktop.After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.Once in safe mode open the VundoFix folder and doubleclick on KillVundo.batYou will first be presented with a warning.
It should look like this
VundoFix V2.15 by Atri
By using VundoFix you agree that you are doing so at your own risk
Press enter to continue....
At this point press enter one time.

Next you will see:
Please Type in the filepath as instructed by the forum staff
and then press enter:

At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\ssttr.dllPress Enter to continue with the fix.

Next you will see:
Please type in the second filepath as instructed by the forum
staff then press enter: At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\rttss.*
This will be the vundo filename spelt backwards. for example if the vundo dll was vundo.dll you would have the user enter odnuv.*Press Enter to continue with the fix.The fix wil... Read more

Read other 4 answers

Hello, I believe my pc is infected with either malware, adware, or a virus.. I have Mcafee and have ran it several times only to still find adware-onestep.a detected, but cannot be removed.. I have ran malwarebytes in regular and in safe mode, but it doesnt even detect it even when I update it.. My computer can be working fine, then all of a sudden I cant open any icons.. I was able to create and attach the DDS file, but when I tried to create a GMER log, I got an error blue screen. Pls help.

A:How to remove Adware-onestep.a

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

Read other 2 answers

i need to get rid of some spyware/adware i have already run spybot search and destroy but i think i need more help. here is my log from hijack this
Logfile of HijackThis v1.99.1
Scan saved at 12:18:14 PM, on 3/29/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nascar.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = abo... Read more

A:remove spyware/adware

Please move HJT for a Permenent folder.

And I'd recomend getting rid of weather bug.


Read other 2 answers