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New X1 --- error msg at startup

Q: New X1 --- error msg at startup

My new Thinkpad X1 has a problem: after booting into Windows 10 Pro, an error message appears on the home screen. The message is: "There was a problem starting C:\Program Files(x86)ThinkPad\Utilities\PWMTR64V.dll The specified module could not be found." Otherwise, everything else seems to work fine. I originally set up Windows 10 Pro with a Microsoft account, then updated all the Windows and Lenovo files.Then I realized I could do the setup without a Microsoft account which I didn't want anyway. So I then did a Windows system reset and did a clean setup this time with a personal account. Then I again updated the Windows and Lenovo files. Then the next time I restarted the computer, I got the error message. I did a file search for the missing PWMTR64V.dll, and I found it in another folder: c:\Program Data\Lenovo\ImController\Plugins\ThinkpowerPackage\x86\PWMTR64V.dll. Just to see if I could get rid of the error message, I copied the PWMTR64V.dll file, then created C:\Program Files(x86)ThinkPad\Utilities\folder and pasted the dll there. Then, at system startup, the error msg did not appear. The problem seems to be fixed, but it is no real fix --- and now I wonder if there might be other files that might have been displaced as well, and that might cause trouble in the future. So my question is --- why might this be happening? What Lenovo program is looking for this dll where it doesn't exist? Is there a Windows reset that goes deeper than the system reset? Any ideas? I just got this computer and haven't loaded anything yet, so I don't mind wiping everything out right now. I purchased the 3-year onsite warranty upgrade, but Lenovo said it didn't cover software issues. I may have to return this computer because of the uncertainty about this problem. Any help or clues appreciated.

Preferred Solution: New X1 --- error msg at startup

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: New X1 --- error msg at startup

Hi see below support article. Not sure why a new machine would have this issue though.


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so everything was fine when my laptop started to become very slow and i used to get the BSOD very often so i decided to recover the system to the initial state . i did that and everything was fine , then i updated the windows 7 service pack 1 and finished the installation and rebooted my computer , the start-up at least took half an hour at that time and the service pack 1 installation showed "not successful " i tried to again to update the service pack1 which showed 73.6mb - 892.6mb so i updated it again and again the same thing happened.

then i researched and found out that there is some problem with the windows service pack 1 and some daemon tools driver sptd.sys is also involved or something so i uninstalled daemon tools as well as windows 7 service pack 1 from control panel .

now the system is back to its normal speed once it starts up fully , and unless i switch it off there is no problem , but when i restart the system it takes at least half an hour to start up sometimes more than that , sometimes it never starts and i see the BSOD after the welcome screen with error 0x000000f4 and the physical memory dump fails with error 0xc0000010 .

i had also found something about minidump files which i didnt understand anything about , but i still tried to find the folder but i couldnt find the minidump folder in c:/windows/ so i figured maybe i didnt have a minidump folder.

any help would be really appreciated , and if you decide to help please do so thinki... Read more

A:BSOD on startup , error 0x000000f4 . startup takes half an hour

With the required information we can give you the best possible help.

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As the title suggests, my Acer Aspire has been running startup repair for over 20 hours following a BSOD yesterday. I'm not sure if it's worth the wait so maybe you all can shed some light. Yesterday I was stressfully trying to search for something (using Chrome) and the website I was on froze; admittedly I slammed the heels of my hands down on the laptop at that point. The site unfroze after less than 30 seconds, I continued using my laptop without incident, then let it hibernate for about an hour. Started up fine after that, and at that point I was beginning to rip a DVD (one that I owned; I just wanted the files on my computer) using a program that I've used successfully in the past, but the rip failed. So I began using VLC instead, and hadn't actually started ripping any files when my laptop froze. I had been trying to point to a file path for saving but hadn't saved anything. The laptop was completely unresponsive after several minutes, so I hit the power key to restart, which is when I got the BSOD. It flashed too quickly for me to read or remember anything other than the word KERNEL. I've been wracking my brain trying to remember if it said kernel error or kernel memory error or what.

After the BSOD I had the option to start normally or in startup repair; I hit "start windows normally" but it went to repair anyway. It was on the grey screen with the cursor but I thought it had frozen again, so I did another hard restart. No BSOD this time, but again the opti... Read more

A:BSOD on startup, unknown error, startup repair running too long

Bump...how can I tell if the startup repair is working?

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My laptop hasn't been in use for about a few weeks and all of a sudden, I am getting a Windows Error Recovery on Startup. I am given two options: Launch Startup Repair (recommended) and Start Windows Normally. Nothing happens when I try to restart Windows normally -- I only see a black screen. Upon selecting System Recovery, a teal screen pops up with "System Recovery Options" telling me to select a keyboard layout. Then it tells me to select my OS, but it comes up blank, telling me to load drivers for my hard disks. I stopped right there.

I am a little hesitant about using the System Recovery in fear of losing important files. If this is a possibility, I may try to backup my files using an alternate OS, like Ubuntu. Or are my files already long gone? Is this just a restore for important Windows files or a complete restore of Windows back to factory settings?

I have not installed any new software or devices. Running Windows Vista x64.

A:Windows Startup Error - System Recovery Launch Startup Repair

Definitely try to backup your files before doing anything else.

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Hi guys I was cleaning my laptop turned it on and it just wouldn't work so I turned it off and on again and it was giving me this error code saying my keyboard is not detected in start up. It then says there was a problem and shoots me to startup repair where it's just stuck not doing anything. My mouse and keyboard don't work, but I have a wireless mouse that I can use I can't access safe mode either because my keyboard doesn't work and I don't know if I can get a keyboard hooked up since my computer might not be able to recognize it. Sorry for the badly worded paragraph it's really late and I need to go to sleep. How can I solve this problem. Also startup time is really long ( usually 20 seconds) is now 5 min an doesn't even start up some times and I have no recovery disks or anything like that so im really confused what to do
Edit: A quick update, I started my computer in the morning and was not getting error 01010003, and my computer started perfectly fine however my keyboard still isn't working. I think it might be a driver problem, but I can't access Safe Mode... because my keyboard doesn't work. Is the only way of getting the key board to work getting a new keyboard and using that to diagnose the problem through safe mode or?

A:Error 0101003 Keyboard no detected, stuck on startup/startup repair

In this situation, you have to use another keyboard in order to test. I wish you will be luckier than me .... for me it turned out to be a motherboard failure My computer was working normally .... but no USB/PS2 ports were working.

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This message now appears on an otherwise excellent computer.

Cannot connect to wireless broadband (I'm doing this on my Equium P200D)

Any ideas. I've tried the Toshiba help to no avail.

A:Qosmio E10 CFSServ Listen Error & Recv InitConnect Error appears on startup


Someone wrote in this forum that the CFSServ is part of ConfigFree utility.
Remove ConfigFree application from the system and try to use and configure your WLan again or try to use the LAN connectivity!

Check it out

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Hi to all,

Around 5 days ago, some sort of error, cropped up while installation of Kaspersky Anti Virus on my laptop, and after that everytime, I turned the system on, I faced the blue screen error.

Then, i formatted my laptop and reinstalled Windows XP. It was running fine for two days. Suddenly, it started giving error "Logonui.exe application error" at startup displaying something similar to "The instruction at '0x0037149c' referenced memory" something.. It had to buttons - Cancel (for debugging) and Ok.. I pressed cancel/ok/close button. It always cropped up. Until after a series of pressing buttons, my log on screen came. After logging in, all my icons and taskbar gone. So, i opened Windows Task Manager and run "explorer.exe". After everything came up, Some Data Execution Prevention error cropped up. Whenever i tried clicking "Close Message", it always came up again with a separate window for the "Send Error Report to Microsoft" dialog box.

Whenever I connected to internet, the link under my Internet started blinking very fast. I even left it without any internet application open, but it still went on. I saw the properties window of my connection. It went on and on. And in return, everything went slow. Internet surfing and downloading. And one major problem occurred that, whenever I leave my internet open for a short while, it shows the blue screen of error and restarts.

I thought of formatting every drive ... Read more

A:Logonui.exe error at startup, dvd-rom not burning discs, blue screen error and more.

Hello and Welcome to TSF. I suspect you are infected with Virut.

Please go to: VirusTotalOn the page you'll find a Browse button.
Next to the Browse button you'll see a box to enter text.
Please copy/paste the following bolded text into the box:


Then click the Send File button just below.
This will scan the file. Please be patient.
If you get a message saying File has already been analysed: click Reanalyse file now
Once scanned, copy and paste the URL from your browser address bar in your next reply.
Please repeat for the following files:



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Here's my story:

My sister's PC had been corrupted in lots of unnecessary programs and apps.
I deleted those craps. Windows Action Center then prompts me to update my windows, and I did.
PC restarted and POOF!!!, I am seem to be forever stuck in the Startup Repair Loop.
So I tried System Restore, but it's giving me the error code stated above (error 0x80070003).
I also tried System Image Recovery, and it's not also of help. Also, checking Hardware Options didn't help.
Lastly, I tried the Command Prompt option and it gives me nothing.

So how can I possible fix this error? ((

thanks in advance for those helpful respondents ))

A:Startup Repair Error (Forever Loop) Error Code 0x80070003

Hello Cath, and welcome to Seven Forums.

You might see if the tutorial below may be able to help with this.

Startup Repair Infinite Loop Recovery

Hope this helps,

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This is a family member's laptop. It is a Dell Inspirion N4110 running Win 7 Home Premium x64
They gave it to me complaining that the shutdown button restarts the computer and will not actually shut it down.
So I checked its preferences, they were fine. I went into the registry and changed the value from 1 to 0. That didn't work. (I changed it back)

I noticed on start up there is an error (it still pops up) that says there was a problem starting c:\users\blah\AppData\Roaming\homsp.dll The specified module could not be found.

The I decided to run a virus scan. Their McAfee had expired so I uninstalled it along with some odd software from a company called SysTweak or something and installed AVG and Malware Bytes. Those full scans came back clean except AVG found something and removed it but it wasn't of any significance to this issue.

I decided to check Windows Update, it wouldn't run. So I tried to restart it in Services and it wasn't there. After some piddling I found a program that supposedly fixed the problem for you. It was called Fix WU. I got it Softpedia. After running it the Windows Update service was back. I was able to install some updates and thought all was well. Then there were more updates. I tried to install them and got an error 80246008.

So I then realized BITS wasn't listed in the Services, either. I found a download (? [SOLUTION] Windows Update and BITS services missing) that contained reg files for Windows 7, installed it, ran the bits file and then res... Read more

A:Update error 80246008, Restart on Shutdown, dll startup error

I'm in no way a expert on such things but I did notice something you found.

Their is no way of knowing all the things a program like that has done. If I had to repair this computer I would start with a repair install.

Give this a good read.

Repair Install

Then I would install MSE for a anti virus and use the built in Windows Firewall.


Little note: If you didn't use McAfee's online removal tool their could of been left overs of McAfee on the computer when you installed AVG and that would be just more problems.
Any anti virus program you remove I recommend using their own removal tool found online.

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The rest fo the error message says- "Failed to read configuration file. Please contact system administrator"
I have just R and R'd Firefox and I'm still getting this error message. It won't run now and now I see just how horrible IE is in XP,since I'm forced to use it now....sob
Please Help!!

A:Firefox won't startup-Error message says "Configuration error"

Only an idea!!!!  Not sure but it may be the newer FF may not run well on XP, you could experiment by down loading and older version.
Just checked I may be right check the link below!

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I have read a lot of helpful information on this site, so for that I want to say thanks!

I am struggling to fix the error that I get upon startup on my Toshiba Satellite L655 which Reads"

Error in C:\Users\(my name)\AppData\Roaming\actxprxy1.dll
Missing entry:Igwq

I just realized that this isn't referencing actxprxy.dll - it has a "1" stuck in there which is raising a red flag for me and may be why all my google searches come up empty.

I have updated windows, which I didn't update currently because I keep it up to date, I have run Microsoft Malicious Software Removal Tool which found nothing, I have run Malwarebytes which found nothing I have of course run my current anti-virus, malware, registry cleaner software and it says all is good too. Nothing is running poorly on my computer but I am starting to think that there was something that happened and my computer was able to remove it but maybe not all of it or there are damaged files from it? I am not super computer saavy but I do pretty well and can definately can follow good directions. I would really appreciate any help with this that anyone can provide!


A:Error upon Startup, "Error in C:\Users\....\actxprxy1.dll


Is there a actxprxy.dll present?

Is there an error in your event logs? When does the error display?

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I am having problems with my computer starting in safe mode all the time. I have tried going into msdos and putting in boot 0 and changing read only stuff back again but to no avail.(ie) brindle 10-20-03.. help! I must have changed something some where eh? Also I keep getting these error mess. more and more. I have aim and just recently it started giving me mss about that and if I don't catch the pop up window that comes with aim, in time then my puter freezes on me and I have to shut down and go in again.. Also....... I am still getting the start up mess of a file is missing and to delete and uninstall etc etc then it has Mcaffee system ini etc etc ,...Well I went and deleted all Mcaffee stuff as recomemned by styxx and am still getting this at start up? HELP I am ready to throw this out the window... no pun intended! My husband thinks I have ruined his computer and is still giving me dirty looks..... I have windows 98se. 254 mgbytes memory, I think,and have dsl...Help

A:safe mode and startup error and error messages

Have you tried going into set-up and resetting all controls to "default setting"?

You're computer is most likely going into default mode because there is something else wrong with it.

You most likely haven't ruined it........jus need to take this one step at a time

What were the first error messages you were getting?

What happened the first time your computer started in safe mode all by itself?

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After installing win7 64bit home premium I cannot rum Macrium Reflect (free).
On startup of MR I get this msg:

Problem signature:
Problem Event Name: BEX64
Application Name: Reflect.exe
Application Version: 5.3.7109.0
Application Timestamp: 53ccfa37
Fault Module Name: StackHash_511e
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Offset: 0000000171af0000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 511e
Additional Information 2: 511ea21ce31ca5b9d66e08a72b3f15b4
Additional Information 3: 41bf
Additional Information 4: 41bf1755a6f43c010a107e904eb3c9eb

Searching MR forum the only lead I got was Win VSS. (MR won't let free users register for forums)
VSS is autostart and running. I re-registered VSS componentsand that didn't work.
Any ideas or help?

A:Macrium Reflect error BEX64 (Win error?) on MR startup

Try to start clean boot Troubleshoot Application Conflicts by Performing a Clean Startup
Same problem?

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Hey Everyone,

Please help! I recently let my roomate use my desktop - and now my computer seems to be dying.

Upon startup I get the following 3 errors:

RUNDLL: Error loading C:\WINDOWS\ociganis.dll
RUNDLL: Error loading C:\WINDOWS\dshtpras.dll
hpqthb08.exe - Common Language Runtime Debugging Services: Application has generated an exception that could not be handled. Process id=0xfa0 (4000), Thread id=0xfa4 (4004). Click OK to terminate the application. Click CANCEL to debug the application.

ALSO - Most importantly... my internet is not working! I've gone into the settings and changed everything back to default, but still no luck.

Any help?

A:RUNDLL Error & hpqthb08.exe Error at startup - No internet

welcome! I know that hp one is from hp imaging programs that install with a scanner or camera or something. Try uninstalling that and let us know what happens.

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Quote: Originally Posted by Kaktussoft

Try to start clean boot Troubleshoot Application Conflicts by Performing a Clean Startup
Same problem?

I'm having same problem, but this solution didn't work for me.

VSS is autostart and running.

I've been running Macrium Reflect (free) for months on this system with no problem, but seem to remember it updated a few days ago.

Any other ideas?

BTW, I notice this thread is marked 'solved' so should I open a new thread?

Thanks, J.

A:Macrium Reflect error BEX64 (Win error?) on MR startup


This problem got solve with update of macrium reflect few days after this problem started. But again few days ago got other next update from macrium and now same problem happen again.

Think I'll change to Comodo backup, its free too.

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When i startup my computer an error appears

(Name Of Box)MOM.EXE - .NET Framework Initialization Error
(Red circle with X) Unable to find a version of the runtime to run this application.
[ OK ] Button

The picture on the task bar is the ATI logo and says ATI. I looked up MOM.exe and knew it has something to do with ATI, i have tried uninstalling and reinstalling my ATI drivers, didnt fix the problem.

I was having a problem before where I had a similar error at startup. The name of the box was MOM.EXE, and it said it couldnt run the problem if i remember right.

Im both cases i can click the OK button and the error doesnt come up again until i restart my computer.

I am using Windows XP Home.

Thanks in advance for the help.

A:At Startup Error: Mom.exe - .net Framework Initialization Error

This error may be a result of the .NET Framework either not being installed or the installation is corrupt. Go Start > Control Panel > Add/Remove Programs and make sure the Show Updates box at the top is checked. Then search for an entry called:Microsoft .NET Framework 2.0If it is there remove it (don't worry if it is not there). Then go to this site and download a fresh copy of it. Install it, reboot and then see if your problem has been solved.

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Hi. I am currently using windows xp professional and on startup, i get these two annoying messages:

Error loading C:\WINDOWS\xccdf16_080906a.dll
The specified module cannot be found

Error loading C:\WINDOWS\xccdf16_080906a.dll
The specified module cannot be found

These messages are very annoying and i would like to get rid of them.
Here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:06:33 PM, on 10/Sep/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe
C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
C:\WINDOWS\system32... Read more

A:RUNDLL Error on startup, error loading

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Windows vista enterprise edition on start up shows an error rundll32.exe,
error message saying "windows cannot access the specified device,path,or file. You may not have the appropriate permissions to access the item

A:Rundll32.exe error on startup error message saying "windows cannot access the specified device,path,or file. You may not have the appropriate permissions to access the item

Please click start, type msconfig and press Enter.
Under the startup tab, find the item reads like RUNDLL32.EXE, c:\windows\system32\xxx.dll and uncheck it.
Save the change and restart.
Or you can modify the registry by loading registry editor.
Navigate to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Deleted the RUNDLL32.EXE, c:\windows\system32\xxx.dll
Regards,Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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When the machine would normally be going to the Windows startup screen, instead it shows two lines of print separated by a blank line, white print on a black screen:

Boot error: 0-00

Select partition to boot, 0-3:_

the underline at the end of the second line is a flashing cursor. It remains with this showing until I enter any character, and hit 'RETURN', whereupon the normal boot process resumes. It doesn't matter if I enter one of the four requested digits or something else, any character will do. While this seems simple enough, it worries me - I don't like partition problems, especially since I'v seen Windows 7 repeatedly simultaneously convert normal partitions on up to three drives at once into completely unreadable garbage that no partitioning software can read. While there seems to be no consequence from this behavior, I've become very skittish since witnessing what Win 7 can so completely foul up. I've had this boot error before, and the only thing that removed it was completely repartitioning and reformatting the drive involved. Does any body recognise this? I've been working on and in computer systems since they were called 'numerical calculators', back in the fifties, and I've never seen this until two years ago. Both times I've seen this start, it's begun at startup from a cold boot, after a long series of drive changes, otherwise I know of no other common factor. I know I'm getting old and stodgy, but I really don't like this. The error stays with the driv... Read more

A:Startup error 'Boot error:0-00'

Just out of curiosity have you run a malware scan with malwarebytes?

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!

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Today I got my new laptop and decided to dual boot Ubuntu and Windows 7 on it. After several hours of partitioning and researching, I ran into many issues. Eventually I decided to boot Ubuntu from a USB drive, open up Gparted, and delete any and all Linux partitions while expanding the size of the Windows partition back to normal.

Unfortunately, in the process, I must have made an error, because now upon startup I get the "bootmgr is missing" error. I don't have a recovery CD nor does my laptop have a CD drive, so that's out of the question, but I know for a fact my Hard Drive has a recovery partition on it. I want to restore my computer back to normal, keeping my old files if necessary. However, since I just got the computer today, I clearly don't have anything on there I can't afford to lose, so if I must do a factory reset I will.

A:"Bootmgr is missing" error upon startup, caused by human error

Welcome to the forum,

Sounds like quite a mess, you can try Bootmgr is missing - Fix

Since you don't have an optical drive you can USB Windows 7 Installation Key Drive - Create

Since you need a repair disc or an install disc to do that you'll want to create one

With the installer ISO for your licensed version here Official Windows 7 SP1 ISO from Digital River ? My Digital Life

You may just want to get a superior clean reinstall using the COA key on your computer,

Clean Reinstall - Factory OEM Windows 7

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Cumputer receive error missing or corrupt windows/system32/config/system file. Would like to know how tho recover from this error.

A:Error During Startup

Well first of all we do need a correct error message so we know what system file. Also a little bit of stats on your system like processor, amount of Ram, hard drive capacity and free space make and model of your computer - as much as you can get to us. An explanation of what is going on when this happens if there are anything strange going on, if you can tell.

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Hello. I have this problem when I boot my computer. It gives me a message that says "Reboot and Select proper Boot device" When I run bios, I cant seem to detect my HDD which is a Sata. I opened my computer and everything is still connected. My computer was running fine before. I think the problem occured when I brought my computer out of hibernation or sleep mode and then it froze. I powered it down and reboot it only to have that problem pop up. So I'm thinking my HDD died on me or something. I would appreciate any help.

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When I boot my laptop, it for some reasons shows two options

"Start Windows XP Professional" or "Start Windows XP Professional Setup".

It automatically selects the latter only to be followed by a blue screen with error messages telling me to power the laptop off and then back on. I have to manually select "Start Windows Xp Professional" for it to boot up normally and properly.

This is annoying can someone please instruct me on how to fix this (Get rid of the second option which is obviously useless)?


A:Error on Startup

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Hi all,

The Vundo virus infected my system about a month ago, and i ran the Vundo fix program. It identified two files as being infected: grcqaskq.dll and qksaqcrg.ini. It moved those two files to the Vundo fix backup folder. Since then, every time i startup windows, a dll error pops up:

Error loading C:\Windows\System32\grcqaskq.dll

Access is denied.

Can someone tell me why this keeps popping up after the two files were identified as being infected? Here is my HJT logfile if it helps to resolve the issue. Thanks in advance.

Logfile of HijackThis v1.99.1
Scan saved at 7:06:35 PM, on 5/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\s... Read more

A:dll error at startup

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hello, im not extreemly experienced with computers and hoping someone can help me out here.

When i start my computer im gettin a box that says:

error loading winkzk32.rom
the specified module could not be found

would really like to fix this on my own with the help of someone here.

A:RUN DLL error on startup.

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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Hi All,

I have a laptop with Windows 7 on it. When i am trying to boot it, I am getting startup error. I ran startup repair couple of time and still it is not loggin.
After last startup repair a different message has came as"SMART Failure is predicted, please back up your data immedately.... etc. Press F1 to continue".
When i am pressing F1 to continue it is giving me two option
1) Start Window Repair.
2) Start Windows Normally.
I tried to execute both options but for both option it goes to same screen which says, insert the installation disk and start the repair.
I have some critical data which i want to backup before anything go wrong. Please help me by suggesting the ways to boot my laptop so that i can take the data back up.
Thanks in advance

A:Win 7 Startup Error

Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

I have helped many and this, so far, has never failed.

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Hi There, i have a little problem, and i dont really know how to fix it.

Everytime that i start my PC, i get this error:


There was a problem starting winalq32.rom

The specified file module could not be found.

Image Screen:


Please help, i am really getting Angry from This.

Thank You, Milot.

A:Startup Error

When I just Googled that file name, there was only one return...pointing to this thread. That makes it appear that the file is not a Windows file, nor one of a popular program, otherwise the returns would have been much longer.

This could have come from a program that you chose to install, but it could also have come from some kind of malware. I would start by running Malwarebytes and an AV scan, if those came up clean, I would go to msconfig and do a selective startup, disabling everything on the Startup tab. Reboot and see if the problem disappears, if so, reenable the startup items one at a time, rebooting each time, until the problem reappears. When it does, then you know where the problem lies and can decide how to deal with it.

If the problem never disappears, the only other thing that I can think of is that it is a driver doing the deed, but tracking that down is a little more complicated.

EDIT: You might be able to shorcut this procedure by doing a search for the file. If found, it's location or looking at it properties might suggest it's origin.

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Since no-one has responded to my first post, I'll ask the qu. again...since yesterday, I've received a message upon arriving at Windows saying NDS Load String ()is Error. (Not found INI File :[C:\DRIVERS\CONFIG FREE\NDSFiles\NDSNL.ini] Microsoft are unable to help me as my Windows was pre-installed on my laptop, the Toshiba Canada website is down so there is no-one to help at all. I would really appreciate some help as to what this file is, what does ot do, how necessary is it etc. I cannot restore it with Norton System works as it seems to have disappeared! Any advice would be appreciated. Thanx

A:error msg on startup

As far as I know, NDS is Novell Directory Services. Is your laptop used on a Novell network?

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I am posting the completed aswmbr scan as requested. Thanks.
aswMBR version Copyright© 2011 AVAST Software
Run date: 2012-08-12 19:37:21
19:37:21.332 OS Version: Windows 6.0.6002 Service Pack 2
19:37:21.332 Number of processors: 2 586 0xF0D
19:37:21.332 ComputerName: STEPHEN-PC UserName: Stephen
19:37:39.111 Initialize success
19:38:51.005 AVAST engine defs: 12081201
19:39:19.824 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
19:39:19.825 Disk 0 Vendor: WDC_WD4000AAJS-65TKA0 12.01C01 Size: 381554MB BusType: 3
19:39:19.832 Disk 0 MBR read successfully
19:39:19.833 Disk 0 MBR scan
19:39:19.867 Disk 0 unknown MBR code
19:39:19.868 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 372475 MB offset 63
19:39:19.900 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 9075 MB offset 762830460
19:39:19.908 Disk 0 scanning sectors +781417665
19:39:19.971 Disk 0 scanning C:\Windows\system32\drivers
19:39:35.513 Service scanning
19:40:03.914 Modules scanning
19:40:30.344 Disk 0 trace - called modules:
19:40:30.356 ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll ataport.SYS pciide.sys PCIIDEX.SYS atapi.sys
19:40:30.359 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x85f98a78]
19:40:30.362 3 CLASSPNP.SYS[8a7a68b3] -> nt!IofCallDriver -> [0x84d8e408]
19:40:30.366 5 acpi.... Read more

A:Startup error

Create a restore point before modifying registry entriesPress Windows+R key and typeregedit and click okBrowse to HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\WindowsOn right pane you should find LOAD or RUN key with this value C:users/stephen/appdata/local/temp/{73984~1.exe ,delete it.If you get access denied error go to HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windowsright click on Windows key Click on permissionsCLick on EveryoneUnder permissions ,select FULL CONTROL and click ok,now you should be able to delete the LOAD keyPlease run mbam again and post the new log

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My computer one moring would not go the the normal desktopand started at like a menu the had 4 choices.Normal,Logged,safemode, and step by step configuration. When i chose ione of them it brings to a gray safemode and askes for a driver. The promblem is either i dont have the driver or a virus has messed it up. I am currently using another computer now because the safemode screen does not have any links at all. I dont know what to do. Will you PLEASE help me!!!!
Thank you so much
(windows me, Compaq presario, and an older modle around 2000-20001)

A:Startup Error

What is the name of the driver it is complaining about?

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While trying to increase my DSL speed from 14.1---yes 14.1, I tried uninstalling and reinstalling some of the drivers,TCP/IP and netbeui. Well this didn't solve the problem and I am getting a message on startup as follows:

C:\>:\windows\net start
Invalid binding for value specified
Invalid binding for value specified
Error loading device driver NDISHLP.SYS
Error 7323 one or more transport drivers failed to load

OS is 98se on a fujitsu laptop and I have the drivers and applications restore CD

Calculators were much easier.

Any help on this matter is much appreciated.

A:Error on startup

Usually removing (from Safe Mode) and then re-installing you network adapter/card will fix this

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when ever i turn my computer on i get this message...

"Invalid Backweb application id 1940576"

i remenber disabling "Backweb" from my startup...but how do i get it off my computer..so this problem doesnt happen anymore?

A:Run Error at startup...says...this...

I remember reading about backweb.... Essentially its spyware. Try running adaware


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I'm recieving an error message after windows starts "Error Starting program COMCTL32.DLL file cannot start. Check the file to determine the problem" My desktop/taskbar nor my start menu is showing up. HELP!!!

A:Error at Startup

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Awhile ago MBAM detected something and got rid of it. Now during start up this message pops up...

There was a problem starting
The specified module could not be found.

I figure it's something left behind from what ever was infecting my computer. Any help on how to rid of it? Thanks.

A:sp.DLL error on startup

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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Recently I've been getting a blue screen when I start windows. It occurs randomly (sometimes computer starts fine) and I can't seem to fix it. The following text is at the bottom:

STOP: 0x000000C5 (0xE1A7F000, 0x00000002, 0x00000001, 0x805448E9)

The error screen also states I should go into the BIOS and disable shadowing. Since I have no idea what this is, I'd rather not mess with BIOS settings. Also, in the Event Viewer I found error entries with this:

The following boot-start or system-start driver(s) failed to load:

The computer is a new Gateway CX2610 Convertable Laptop. Microsoft Windows XP Tablet PC Edition 2005 Version 2002 Service Pack 2.
Intel(R) Pentium(R) M processor 1.73GHz 512 MB RAM.

Any help would be appreciated, this is annoying me.

A:XP Startup Error

You should be able to boot to your recovery CD and do a repair install. What I am seeing here is a lot of system driver corruption (IDE channel, AGP channel, etc.)

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I'm having this exact problem as well, mostly it happens when the computer hasnt been used for a few hours. I turn it off and then the next day when I log on it gives me the same error as lsited above.

Generally I can then start windows normally and it will run without further problems sometimes I have to start in last known good configuration tho.

I had another problem with the computer and formatted less than 2 weeks ago which cured that problem thankfully, but this startup error is persisting.

A:XP startup error

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Hey, Every time I boot up my computer I keeping receiving the same ATI error.

"could not load file or assembly 'MOM. Implementation, Version=2.0.3758.8360, Culture=neutral, PublicKeyToken=90ba9c70f846762e' or one of its dependencies. The system cannot find the file specified.

Now I'm pretty sure that this is a ATI driver issue, but I don't know how to go about replacing that driver with an updated one. Please help me out guys.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: AMD Turion(tm) II P540 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3834 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4250 , 320 Mb
Hard Drives: C: Total - 456418 MB, Free - 253528 MB; D: Total - 20216 MB, Free - 2937 MB;
Motherboard: Hewlett-Packard, 143F, 67.32, PL820011ZZU0QQ
Antivirus: Norton Internet Security, Disabled

A:ATI Startup Error

Go here and select your card and os.........
Download the driver to your desktop.
Your driver is listed under integrated motherboard graphics/
radeon integrated HD series
Go to start/control panel/programs and features.
Double click AMD catalyst install manager listing.
Run uninstall and select express uninstall of all software.
Uninstall the software.
Run the installer you downloaded to install the latest driver.

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When i started my system just now it took 3 attempts before it actually started without this error -

It said on the startup screen USB device over current status detected will switch off in 15 seconds?

It keeps happening now!


Windows 7

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A few days ago there was a power cut (this means I can't use my laptop as it needs an external monitor). So I turned it off and left and when I came back it had started itself up and was running the startup error repair tool. It failed obviously so I went through all the tools and nada.
Starting it with normal settings gets it to the windows logo, it the does nothing for a while, crashes and restarts. The same goes for trying to load it in safe mode.
I followed this guide http://www.selectrealsecurity.com/fix-windows-startup/ none of it worked so it directed me here.
What do?

A:Startup error

I would run Startup Repair again...running it once sometimes doesn't do the job.

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I keep getting this msg when I start the computer up. Just wondering what it is.

A:Error msg on startup

Ohh.. And it keeps popping up at least 20 times after I click on ok. It wont quit for awhile..

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Ok every and I mean everytime I boot my computer when it finally comes up I get an error message something about win32 then i click here for details and this is what it says
szAppName : svchost.exe szAppVer : szModName : unknown
szModVer : offset : 00000000

not sure why but it will give me the same error message like 3-4 times before it finally stops and then i can go about my business.
I have been having problems with my windows just shutting down, my java is continually messing up and i have to keep uninstalling and reinstalling just so it will work for a bit.

here is a current hijack this log in case its of any use not sure what info you need to help me ... even if you can.
HJT logfile:Logfile of HijackThis v1.99.0
Scan saved at 4:49:39 PM, on 4/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\PROGRA~1\Gri... Read more

A:Error at startup

Don’t know if this will do it but
Print this and boot to safe mode (Start tapping F8 at the first black screen after power up)
Fix these with HJT

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

R3 - URLSearchHook: NetGuideBHO Class - {0FD7DAF0-BBEF-4990-B19E-2805D280571F} - C:\PROGRA~1\NetGuide\BHO\NETGUI~1.DLL

O2 - BHO: NavErrRedir Class - {0FD7DAF0-BBEF-4990-B19E-2805D280571F} - C:\PROGRA~1\NetGuide\BHO\NETGUI~1.DLL

O2 - BHO: CursorZone - {4E7BD74F-2B8D-469E-A58A-E56FA49CA83A} - C:\PROGRA~1\Grip\Toolbar\CURSOR~1\gripcz47.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O3 - Toolbar: Grip Toolbar - {4E7BD74F-2B8D-469E-A58A-E56FA49CA83A} - C:\PROGRA~1\Grip\Toolbar\CURSOR~1\gripcz47.dll
View Hidden Files
Open Windows Explorer. Go to Tools, Folder Options and click on the View tab.
Make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files".
Uncheck hide extensions
Now click "Apply to all folders", Click "Apply" then "OK"

Delete these folders


START – RUN – type in %temp% OK -... Read more

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When i boot into windows i get a window with a red X saying


C:/Users/vernon/appdata/local/temp/202909log.iniis lost

Will i locate and delete or...

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Ok, I had Window Xp and Ubuntu. I wanted to get rid of ubuntu, so in windows XP, under computer management and disk management, I right clicked and deleted the partition. Then I created a new logical drive. However, when I restarted my computer, it says: "Verifying DMI Pool Data.............. GRUB Loading stage1.5. GRUB Loading, please wait... Error 17" And now I can't start up Windows XP anymore!

Anything I can do?

A:Startup error 17


Deleting the Ubuntu partition deleted the GRUB bootloader, which gives error 17. To fix it, you need to rewrite the MBR so that it no longer contains GRUB.

You will need an XP CD to do this. Boot from the CD, and at the first screen, press R to enter recovery console.

It will then ask you which install you want to log on to. Type in 1 and press enter. You may then need to enter the administrator password (Blank by default)

Now type in fixmbr and press enter. It will give you a warning about a possible loss of data, press Y to continue.

Then type exit to restart the PC.

Hope this helps you

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Hello, I was reading a previous post here on the forum where the user had a similar problem to me, however the thread had expired.
I apologize in advance if a thread like this already exists. I'm not trying to be a troll or lazy, I've just been searching all over the net for an answer to this and haven't found one yet.

When I start up my computer, I'm immediately welcomed by an error on the desktop screen:
C:\Users\username\Appdata\Local\Temp\MS 2011 Helper.dll

(Username of course would be my administrative account name)
And then it says it failed to run it at start-up. (I could screenshot it if needed?)
At the moment, this is just an annoyance at start-up. However my internet has been acting less than ideal and I thought perhaps it somehow was connected. The threads I've read have all said this error is maleware.
I typed the error code in google and found many other people with the same problem, but with different end paths. (Instead of MS 2011, it could be klhgklsj.dll)
I read all of the threads and most people said to scan it with malewarebytes and CC Cleaner and you're good to go.Neither an antivirus, Malewarebytes, or CC Cleaner pick up this issue. Some people have said this in their threads and their response was, "Well, I don't know. Make sure your CC Cleaner is updated."

Also note, my girlfriend got me this computer, and the error occurred not even days after buying it.
Other users have also complained about slow intern... Read more

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could someone help please i get startup error over and over again when i boot my laptop and nothing happens i cant even enter safe mode or even boot from disk to format all the setting are fine aswell in bios.

A:startup error

What is the exact error you are getting on startup?

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I am receiving an error on startup "setpoint32.exe error"
Where did this originate? Is it spyware? How can I safely get rid of the error?

A:error on startup

See this http://searchtasks.answersthatwork.com/tas...File=SetPoint32

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