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Codecs possibly interfering with OS drivers

Q: Codecs possibly interfering with OS drivers

I've got a small problem that has mushroomed into a big unwieldy thing resulting in me reinstalling Windows Xp and even formatting, and yet the problem persists.

For a while before, whenever I played movies on my Windows Media Player, it would play for a few short minutes and give a blue screen error message. I've asked for help on this site before on this matter, and I was instructed to install the new XP patches and run a lot of virus scans, also to use 'HijackThis' logs to find a cure to the problem. Although the moderator did everything she could to make the log come out 'clean' at the end, the problem yet STILL persists.

Yet I have uncovered some important data now. The BSOD (Blue Screen) doesn't come anymore once I play the movies, it used to come before but now the computer just abruptly restarts itself (This started occuring after I took the moderator's advice and did all that she asked). I cannot remember entirely what codes were written on the BSOD, but I do remember this specifically. It said 'IRQL_LESS_THAN_OR_EQUAL' every time after I played a movie.

And now I've realized it's not any movie, it's only movies that require the codec(s) DivX for sure, but I'm not sure about 'Xvid'. Anything that requires DivX to play it will cause the computer to restart itself after playing it for about 10 seconds. Anything that doesn't require DivX will play normally without any problems. I'm thinking that if even FORMATTING didn't get rid of the problem, it cannot be the drivers of my graphics card or anything like that, so what could be the problem?? The BSOD has not come again, it just restarts abruptly. I'll be much obliged and appreciative of anyone that can help me out, I've even considered using Linux (I'm an utter newbie at it) for godsakes! Please, if anyone can, help me out and I'll be most grateful.


Preferred Solution: Codecs possibly interfering with OS drivers

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Codecs possibly interfering with OS drivers

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A few days ago I was trying to download a legit screen recording software but ended up downloading a file pretending to be the software I was looking for. The bogus file installed a bunch off crap I was able to remove in programs and features. However since IE 11 has been loading extremely slow or not at all. I ran windows defender which came up clean except for on Trojan. Removing it had no effect.

After, I found a suspicious looking add on that could not be removed in manage add ons. I disabled it and reset the browser which seemed to effectively remove it and IE return to more reasonable load times although not as fast as before. Until I restarted the computer this evening. IE was dragging at loading again and the add on had reappeared on the list. This time resetting the browser did not remove the add on from the list.

I ran a search of the computer looking for the add ons file but this came blank. After searching how to remove add ons from google I came to the conclusion that editing the register may be the only way to remove it. However my search indicates it may have been part of evernote which shipped with my PC although I uninstalled that to clear up space on my hard drive some time ago.

I am concerned that if it is in fact a left over part of evernote that is not what is causing IE's slowdown and there may be something else attacking my system.

Here is the relevent information about my pc and the addon

Tech Support Guy System Info Utility ve... Read more

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I have run AVG and discovered a file trojan.dnschanger.hg About the time I discovered it my World of Warcraft starting failing to verify when I tried to log in. I checked the support forums and it seems that a lot of people had an issue with trojans causing the error. I tried to remove it using AVG, kaspersky, trendmicro and Spybot S&D but it's still there and I still can not log in to the game. I also uninstalled the game and reinstalled multiple times before and after the scans but the same error pops up.

HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 5:03:21 PM, on 1/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Pho... Read more

A:trojan.dnschanger.hg possibly interfering with World of Warcraft

Note, this is but step one in the cleaning process. This may take several posts, and a few different tools. Do not mistake a lack of symptoms with a completely clean machine until you are cleared. Stick with it until the end.

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

Run HijackThis. Click "Do a System Scan Only", and place a check next to the following items (if found):

O17 - HKLM\System\CCS\Services\Tcpip\..\{246DDE7B-6862-43ED-BF04-81552417EF00}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\..\{57822381-82F1-41E5-9137-0B6EE6FEFBCF}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\..\{BE49B507-6F16-47EA-A235-0C80362004AA}: NameServer =,
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer =
O17 - HKLM\... Read more

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I need help please.....

I seem to have a problem with gettings a picture when I'm watching trailers etc on line...

AVI files seem to work without a problem but some videos a do not receive a picture only sound. I have the k lite codecs package installed...

whether or not this is also related.. I don't seem to get a picture when watchings dvds through cyberlink.... but i do with media player

Can someone please help or point me to a thread that has already answered this?!!?!?!?!

Thank you

A:Codecs?!?! possibly

u may need flash player installed 2 view imbedded videos in websites? as 4 cyberlink, might try reinstalling powerdvd 2 get it 2 work...

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Hello to all,
Hope everyone had a good thanksgiving,
I'am having problems with windows updates, I have the update set to automatically install on its own. I notice I have to go in to the update area and check for new updates so the updates get installed.
I ran a fix it test from Microsoft and the results as follows.
Drivers interfering with windows resuming sleep mode.
I have gone in to the sleep mode and taken steps to check never meaning no sleep mode is checked now. I'am hoping this might fix the problem
but my other concern is the error message gave me the message as follows
AMD multi-vendor miniport driver
file name-atikmpag.sys
publisher-advanced micro device inc
device-AMD radeon HD 6310 graphics date nov 28 2013
If you no longer use this device consider uninstalling it.
 Iam not sure what else to do,  but I have tried to fix it myself going thru some areas in the device manager and I can't get any were
I also canot use the SFC-scannow that tells me in a error can't use it unless I'am administrator
Any help is appreciated
thank you for reading

A:Drivers interfering with windows

canot use the SFC-scannow that tells me in a error can't use it unless I'am administrator
Hello rp-57 -
The above is quite correct, so run it as administrator - Details below -
"Elevated Command Prompt" creates administrator privileges.
Run System File Check from an Elevated Command Prompt
1 Open Elevated Command Prompt as per above linked directions
2 Type sfc /scannow and press Enter (note the space between c and / it must be there)
3 This should not (on average) take longer than 20 minutes to finish, but depends on your system
4 NOTE : Do not touch the keyboard while this is running.
This is a place for you to start the repairs and we can continue from there.
Let us know how you go with this -
Thank You -

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Dear Guys!! I have an acer VN7-591G Black Edition.Everything was fine untill renecntly whenevr i try to connect to wifi network my laptop's Screen Flickers. i don't know what's going on. but whenever i connect through wifi my laptop screen flickers and sometimes flickering is too strong that my screen goes black, but whenever i turn off Wifi eveyrthing seems to go back to normal. to help with flickering i have to hibernate my pc and then resume then flickering is gone. ask me more and i shall tell you because right now i don't know how to explain. (Sorry English is my 3rd Language) Need Reply ASAP if Possible... Thanks... 

A:WIFI Interfering VGA Drivers

Hi, Could you privide us with a little bit more information. Particulary tell us what BIOS version you have, what OS, and what's the driver version for intel HD graphics and the wireless network card driver version. This is quite an odd conflict...

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I was trying to figure out how to make my shutdown time shorter since it takes a quite a bit for some reason, but instead came across another problem. I've noticed that when I return from sleep mode, sometimes either my mousepad, audio FN buttons, or something doesn't work. To fix the problem, I usually went back to sleepmode then started the laptop up.

I've attached a printscreen of the pop up that states the problem.
Thanks in advance!

A:Drivers are interfering with Windows returning from Sleep mode

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I recently reformatted my computer and have been reinstalling my various programs. I had encountered warnings about unsigned drivers before, so I had set it to ignore in order to expedite the process of reinstalling everything. Now, however, I am attempting to install a computer game (Sims 3) which I have uninstalled and reinstalled multiple times previously. In the final moments of installation, the windows announcement that there is an unsigned driver pops up, without an option to ignore. I find this very perplexing, as the setting is indeed set to ignore, not block, and the registry key agrees. If anybody could help it would be greatly appreciated. Understandably, Google only yields guides on how to set it to ignore, which I have already done. I am running Windows XP Home.

Through following a troubleshooting list that I managed to track down through Google, I was able to solve the problem. Apparently, it was a corrupted %Systemroot%\System32\Catroot2 file.

A:Solved: Automatic unsigned drivers block interfering with software installation

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hello everybody!
i have a big problem with my notebook.A just bought a new notebook (acer travelmate 5520) and i changed vista with xp, now i lost all the original drivers and codecs which were preinstalled...the image lost it's clarity and I no longer can see a movie properly.I want to recover them , please give me a piece of advice.
Thank you in advance !

A:notebook codecs and drivers

Hello adrian455

Here is the download page for your drivers


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Hello all, and thanks for your time.

I have just recently reformatted my computer, and I installed WindowsXP along with Service Pack3. I have updated every driver, however sound does not want to work.
I have tried installing C-Media, and Realtek AC'97. Neither have worked so far.
I have attached pictures of various related parts on my computer. Hopefully these will be sufficient.
I also have attached the HTML source of Belarc Advisor. This should cover all of the computer specs you may/may not require.

Thanks all for your time and patience. (Patience might come to play in a bit )

*I can't attach my picture, it's 1.97 MB, and the limit is 1.96.

Thanks again!

A:[SOLVED] Audio Errors, Drivers, Codecs,

Hey Steve0189, I am experiencing a similar problem to you, please read my thread for some advice from some people which may come in handy:


I wish you luck, because I feel your pain.

Edit: I will try and find something thatll help you, I will do so asap.

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the very first time I pulled my 64bit home premium out of the box and turned it on it sat there on that microsoft page that comes on before your homescreen page for almost 2 min. I was freaking because this is my second vista since febuary. I had to return the other one because of hard drive issues. so when I saw this I was worried. When it did come on the first thing I did was of course set up the computer and then second I went into my favorite program the media center to set that up and as soon as I hit setup it crashed and set searching for a problem. I had my internet set up but havent even been on any sites yet! So it couldnt be something I did. anyway a guy come out to install security on the computer and checked it out. He said that he thought it was norton because other things like slooooow loading of pages and frozen pages etc. stopped happing after he took norton off. It did help the internet thing but then when I tried to set up my media center library it says cannot play dont have the right codecs. but the same movie plays in media player fine! I have the codec package. I even tried to convert movies to wmv and it still says it. And now to make things worse every movie I play through Itunes or media player the voice does not match up with their mouths, it is so off if you so something on the video fALL and was soposed to hear a crash it would be in the next seen of the movie almost 1 whole minute off. but what is weird is the movie is perfect in vlc player with ... Read more

A:64-bit vista having several problems, codecs, drivers etc. 3 weeks old!

tell about your computer, cpu, ram, harddrive size and free space.

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I have some audio and video problems (noise/disturbance). I have legacy audio drivers and NVIDIA(R) nForce(TM) Audio Codec Interface. I have lost the CD with the installation files for the drivers. Can I get it from the internet? How do I go about reinstalling them? Do I have to reinstall audio and video codecs as well?

A:How to reinstall audio drivers and video codecs?

Type the model of your sound card in Google's search bar. In it is built in mobo type the model of mobo and find audio drivers for it. After downloading just run the driver file.

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I am running a Dell Latitude c640 with Windows XP and things were going ok with the video until I had to reinstall windows and now it acts like I'm watching a webcast over a dialup connection...VerY BAD. My sound never has worked too great.....I could hear things fine but I need to crank my WMP 11 up to the max and I had to do the same in the Volume Controls (everything is as high as it'll go) and it still wasn't that loud. I thought these problems were because of WMP so I tried quicktime, Realplayer, VLC......and just got the same problem.

I checked the driver download page on Dell.com and tried a sound card driver and to my surprise IT WORKED but then when I rebooted everything froze and the only way to get things going was to do a System Restore I've tried to download other stuff to help me through Dell.com and I make sure to check the compatibility before I do but I still get the same problem. I have tried a program called Driver Genius and download what it recommends but still have a problem with my pc freezing.

Does anyone know what I can do? I am so confused......I have no idea what to do (what else is new?) I keep trying everything I can think of but it just leads me back to do System Restores......Oh what fun!!

Someone Please help me.....I can not live without my music and this is driving me crazy.

A:Can't get drivers or codecs that work so NO sound or video :( please help.

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 Compaq IT Support/Codec needed. Dear Compaq Community.                   I have been advised by the Intel online Community to contact Compaq for Codecs that they do not make themselves. Can you please assist me by providing the necessary Driver/Codec below?The reply/advice from Intel to me and my initial question to them is below. Many thanks. Mr BennettIntel Community Advice ?The device you identified is the Intel High-Definition Audio interface. The driver that you actually need is not for the interface itself but for for the media Codec that completes this circuit. Intel cannot helps you with this; they do not make these Codecs. You need to contact the board vendor for the appropriate driver.?My Initial Question to Intel?Dear Community.                            Can anyone assist me in finding a "Multimedia Audio Controller" Driver for the PC "Compaq Evo D300" ?Exact Model: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=92161&lang=en&cc=us?077Ch? is the Main Board.Company and Device:VEN 8086DEV 2445I upgraded to Windows 7 from XP but I think Intel do not do Drivers any more for this PC.I'd be very grateful for help.Thank you.Mr Bennett?Thank you.Mr O Bennett

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See the title.

What's the easiest way to do a clean reset to default codecs. I want to start fresh to see if I can fix this bloody thumbnail problems (i.e. thumbnail previews crash explorer)

Also anyone got good codec pack suggestions?

Cheers in advance

A:Resetting video codecs to default/uninstalling codecs

Check out this thread: http://www.moviecodec.com/general/xp-windows-explorer-avi-problem-3588/

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Does anyone out there have printer drivers for a samsung 24 pin colour printer model SP2417. Epson LQ 860 (or even 850) will do also but cannot find them on the net for Win 3.11. Plenty of places for Me etc but not as old as 3.11

Thanks in advance


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I had a couple virus and BSODs and googling directed me to driver issues. I decided to do a factory reset. I'm still expriencing a BSOD. The last one occured when I tried using a Java applet. Please help.

A:BSOD possibly related to drivers


download link TDSSKILLER

Save to the Desktop

Right-click the program and select

When the TDSSKiller console opens, click on: Change Parameters
Under Additional Options, place a check in the box next to: Detect TDLFS File System

Click: OK

Press: Start Scan

If a suspicious object is detected, the default action is Skip, leave it as is, and click on: Continue
If malicious objects are found, they show in the Scan results.
Ensure Cure (the default) is selected, then click: Continue > Reboot now, to finish the cleaning process.
(Note: If Cure is not available, select Skip, >>Do not select: Delete<<)

When done, the tool outputs its log to the disk with the Windows Operating System, normally C:\

Logs have a name like:

Please post the TDSSKiller log in your reply.

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I have many issues I've been continuously noticing on my Lenovo, Y700 15ISK (I think its 15ISK, something like that). I've tried many things but can't figure out what's wrong. I'll try and clearly state my issues, but typing out my thoughts is a weakness of mine. I have been expereincing many problems with my laptop. They started out lightly and have continued to occur more often. Problem 1: Whenever I open my computer after it being asleep, my display won't turn on, but my keys are lit like it is. This problem is fixed with a restart.Problem 2: Same situation as problem 1, but my display will turn on. The mouse will also work, but my keyboard will not. I can tell because I always leave my num lock key on, and when I suspect my keyboard isn't working, the numlock key will remain on and can't be turned off. This is also fixed by a restart.Problem 3: After being asleep (seems to be a trend), my keyboard and display will work. Though, if I try and get into a game that uses a lot of graphics (League of Legengds & WoW are the most common), I won't be able to load the game past the client. I'll get an error message, the same everytime, saying something along the line of "issues with Direct x9." ( I can try and find the exact message if its important." This issue is also fixed by a restart.Problem 4: This used to not be an issue, but has become more and more common. As I use my computer, it is common that it will crash and give me an error as shown in the attachment. T... Read more

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Hi folks,
I've had this issue for a long time, i installed a new graphics card and updated the drivers then started getting the bsod's. Most often it is "irql not less or equal to" but i get plenty of others bsod's too...

It usually happens when watching ITV player or 5OD and in some games but I never seem to get them on netflix or Kodi.

I removed the graphics card a long time ago and installed the original drivers thinking it may fix the issue but still happens even with onboard graphics.

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Hello all, for a'while I had been wondering why there were so many grayed out and seemingly out of place drivers on my laptop. For them to be grey, I assume they simply are not being used at the moment. I believe they may have been the leftovers from the stress testers and the tech team that worked on my laptop before its deliverance to me.

I would like to know whether or not these said drivers can be removed. If anyone has any answers, please respond.
-Arcturus Fyr

Here's a picture of my driver list.

A:Grayed out and possibly unneeded drivers.

I think you may have "Show Hidden Devices" checked under the view menu. It seems like this will show devices that were once connected but are not connected now, like a particular USB drive for instance.

If you right click on a grayed out device and select Properties it will probably say that the device is not currently connected. If it is not a device that you will use again I think you can right click and select uninstall to get rid of it.

However, my system shows quite a few of these hidden devices and I am going to leave them as is since my system runs fine. I am not sure that uninstalling these driver entries will not cause a problem down the road. Maybe someone with more experience in this area will pipe up with some wisdom... :-)

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It seems you guys have your heads screwed on the right way so I bring you an issue that came up today.

I just got home from work and both my keyboard and mouse aren't working. I hard reset the computer and plugged in an old PS/2 keyboard to test and it worked fine.

I've navigated to the Device Manager and all of the USB ports (labeled Intel(R) ICH10 Family USB Universal Host Controller - 3A3A through 3A39) have a yellow exclamation mark on them. 3A37, however, does not. Also, USB Root Hub seems to be fine.

I've also noticed that my Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC #1 and #2 are both listed with a yellow exclamation mark.

I checked recently installed updates through Windows Update and there are several listed:
KB890830 (the only non-Security Update for Windows 7 for x64-based Systems, being a Windows Malicious Software Removal Tool itself)

I did a System Restore back to early yesterday before those updates were installed. When I checked update history, those are still showing. I also tried uninstalling the Intel USB drivers and when they tried to reinstall, the computer locked up.

So, under the assumption that none of the about was vague in any way, has anyone else been having an issue? Do you think it's Windows Update related?

Not sure where to go from here...

A:Serious issue with USB drivers and possibly Ethernet?

I just installed the latest updates and had no issues. Sorry.

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I run Windows 7 x64. I'm getting BSOD's at random times, excluding when I'm gaming. I'm getting the Memory mangement/Non-paged area/PFN....those are what I remember off the top of my head. Quick google searh led me to think it is memory related but I ran memtest86 for 20 passes and no errors. I'm guessing the issue is drivers then.
I had to problem in the last week or so with a roolkit(sp?) and I got with TDsskiller(sp?). So I ended up doing a fresh install OEM as I tried to figure out how to remove, turns out I didn't need to do that, wish I known about TDsskiller sooner.
Thanks in advance

A:BSOD possibly related to memory/drivers

Welcome to TSF.

First reduce the overclock.

Processor ID 430f1000fffb8b17
Processor Version AMD Phenom(tm) II X4 965 Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 3200MHz
Current Speed 3400MHz

Next, update your RealTek network adapter: Realtek

Other than that, I don't see anything obvious though I cannot rule out a remnant remaining from your previous infection - formatting/reinstalling does not wipe every area on the disk an infection can hide.

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I can open control panel fine at any time and windows 7 will never crash using on board sound, but when I install the newest x-fi drivers from creative, explorer.exe will crash whenever control panel is opened.

i'm not sure if this is the correct sub forum, but i hope that my problem can be resolved as i need to be able to use my x-fi sound card and on board sound just doesn't cut it.

A:X-FI drivers possibly causing explorer.exe crash?

read about another user being suspicious of the same issues, after removal of the driver system was stable and sound card still worked may want to try that until we can get more information on this issue.

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Hi, when I try to boot up my computer I get a blue screen right after the windows is loaded. It just flicks up for a second so I cannot see what it says. It does same with safe mode.

I'm not sure, but I think it is caused by display driver I tryied to install. I got a nVidia 8600GT-m card, and nVidia doesn't provide official driver for it, it must come from the vendor or I need to use modified driver. The driver that came from the vendor didn't support some of the openGL functions and gave error when I tried to run stuff on higher resolution, so I thought I should try out modified driver. I think I got it from site called something like laptopgraphicsgo or something like that.. after I tried to install that and it didn't seem to do anything at first, didn't show any window or didn't require restart itself.
But later when I decided to do restart (much later) I got this blue screen. So I'm pretty much clueless what to do

A:Blue screen (Possibly drivers fault)

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Hi, first post here.

After playing with Driver Verifier, I seem to have more than one driver causing BSOD (mostly IRQL_NOT_LESS OR EQUAL - Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL), I'm starting to think I have multiple drivers to blame.

When I run the verifier on different non-microsoft drivers, I almost always get a BSOD.

Anyways, sick of the random BSOD. You guys might be able to put your finger on the source of the problems.

? OS - Windows 7 x64, OEM (could be reinstalled with DVD), original install on HHD, imaged to a new SSD
? The hardware has 3-4 months tops, all of it, except a 2 year secondary storage HHD
? OS installed 8-10 months ago, I think, on the HDD, thank copied to the new setup on a SSD
? AMD Phenom II X4 BE 3.4ghz ? 2 SLI GTX560
? MSI 870A-G54 ATX AMD Motherboard
? Custom built PC (100% newegg)

Since the move from HDD to SSD might be to blame, I figured I could save all my stuff, and do a fresh reinstall after full format. However, apart from the BSOD, my setup is great a fast as hell, so I really don't feel like reinstalling everything again (starting to get tired of always reinstalling everything manually, rather than get to use backups).

Worst, I might have to reinstall everything and STILL encounter the problems! Let me know if there's a way to identify the source of the problem, and a fix for it.

Thanks in advance!!

A:BSOD, possibly caused by multiple drivers

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

We see a lot of issues with SSD's, can you disconnect the SSD and reconnect the old HDD to see if that stops the BSOD's?.

Here's the info that I've gathered on SSD's so far...


There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard)
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to swtich controllers also.-
Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability... Read more

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I asked my question on micorsoft community but they answered a few times then simply stopped answering, all I was told is that it maybe possibly due to corrupted memory drivers. I either get the BSOD with the DPC_Watchdog_Violation error or my laptop just freezes and a constant buzzing sound happens until I force it to shut down (but this is rarer). Something I have noticed is that it usually if not always happens when im on skype and something that I have seen sometimes is that skype is the first program to say not responding then seconds later the BSOD happens. This error has been happening from the first day I got windows 8.1 upgraded from windows 7. Any help would be appreciated!
Attachment 53283

A:BSOD possibly due to corrupted memory drivers

One of the main BSOD answerer's in the Microsoft Community is SpiritX. He's currently on crutches and is in great pain. This may have affected his ability to respond (I'm at the Microsoft MVP Summit now and we're attending the same sessions/events).

Only 4 Windows Updates installed. Most systems have 70 to 130 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

PEGAGFN.sys Wed Aug 5 01:50:46 2009 (4A791DB6)
Pegatron/Toshiba HotKey or Password Utility

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the... Read more

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New to the site, but I was on a forum of the same name years ago (not sure if this has anything to do with that site) and found it to always be an amazing help.
I'm having problems when playing video, either on VLC, through the internet (e.g BBCi Player), or when running a game.

The video will freeze, and then BSOD with the following error (as show in the minidump below): DRIVER_IRQL_NOT_LESS_OR_EQUAL

I am pretty sure my display drivers are all up to date, although this has been happening since I first got the laptop, with all versions of the drivers.

Anyway, I'll try and provide as much info as possible in the hope that someone much smarter than me can help to diagnose and fix the problem.

This is the system info provided by NVIDIA:
NVIDIA System Information report created on: 10/09/2009 13:39:29
System name: TOM-PC

Processor: AMD Athlon Dual-Core QL-60 (1900 MHz)
Operating System: Windows Vista (TM) Home Basic, 32-bit (Service Pack 2)
DirectX version: 10.0
GPU processor: GeForce 8200M G
Driver version: 186.81
Stream processors: 8
Core clock: 400 MHz
Shader clock: 800 MHz
Memory clock: 675 MHz (1350 MHz data rate)
Memory interface: 64-bit
Total available graphics memory: 895 MB
Dedicated video memory: 256 MB
System video memory: 0 MB
Shared system memory: 639 MB
Video BIOS version: 62.77.2F.00.07
IRQ: 23


nvCplUIR.... Read more

A:Video issues (BSOD), possibly drivers

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I've owned this pc for around 2 or 3 years now and i've always had mild driver issues. Over the past 4 days they've progressively worsened into the current state, mainly the fact that playing a game anywhere from 10 seconds to 1 minute in the screen freezes, the sound freezes as well, then my computer does one of four things.
1. I am able to cntrl alt delete after some time and it says the drivers crashed but recovered.
2. The screen eventually goes black, maybe pops back up once, then goes black again and i am forced to hold down the power button.
3. The screen goes black and then the computer shuts itself off and restarts on its own.
4. The screen goes black and then i get an input not supported message on my monitor.
The only things i have really tried is a clean install of drivers and re-seating my graphics card.

 DxDiag.txt   26.79KB
What should my next steps be? Thanks for your time.
Edit: Also if this is of note the bios is about 2 years old and i built the pc myself. Also the temperatures seem to all be in the norm, although i can't see them at the time of the crash seconds before the crash i have tabbed out and CPU and GPU are both well under the norm.

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Hi everyone!
So I've been using a custom-built Eurocom laptop for the past two years, and recently it's been freezing about 1 - 5 times per day. Sometimes the freeze happens randomly, and sometimes the screen flickers, I get a "AMD driver has stopped responding and recovered successfully", but then either it allows for one or two more movements of the mouse before freezing (requiring restart), or it recovers again and then BSODs. I've tried to use System Restore, but can't get it to fully restore without freezing.
Also in the past few days (after I stupidly used ccleaner and then tuneup utilities to "clean" the registry), there's been a lot of excessive activity from the fans, and my idle memory usage was 2.9GB (total of 12GB RAM).
I think it might be AMD's Catalyst Control Center being wonky? I'm going to try to uninstall everything and use driver sweeper to clean it all out, then re-install just the basic drivers. If that doesn't work, does anyone know what could be causing this?
Also, what should I provide so that I can get help?
Update: I've uninstalled/sweeped all drivers, thus disabling my graphics card (AMD Radeon HD 6900M), and my idle memory usage has dropped by 1 GB, and the fans aren't spinning up every minute. 

A:Random freezes, possibly to do with display drivers?

It says I'm not permitted to load a speccy snapshot, so here's som copypasta:
Operating System
    Windows 7 Home Premium 64-bit SP1
    Intel Core i7 2860QM @ 2.50GHz    47 °C
    Sandy Bridge 32nm Technology
    12.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    EUROCOM P150HM Racer (SOCKET 0)    46 °C
    Standard Monitor ([email protected])
    ATI AMD Radeon HD 6900M Series (CLEVO/KAPOK Computer)
    931GB Western Digital WDC WD10JPVT-22A1YT0 (SATA)    43 °C
Optical Drives
    TSSTcorp CDDVDW SN-208AB
    AMD High Definition Audio Device
With a closer look at graphics:

            Name    Standard Monitor on
            Current Resolution    1400x1050 pixels
            Work Resolution    1400x999 pixels
            State    Enabled, Primary
            Monitor Width    1400
            Monitor Height    10... Read more

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I am experiencing BSOD on the University network-eduroam, which have not happened before.
It happens few minutes after I am connected to my Okayfreedom VPN, but I do not have this problem at home with my wifi which is strange. There is no problems without the VPN connection.
I have F-secure safe and malwarebytes anti-exploit (free) installed. The laptop's wifi adapter is Intel AC7265 with the latest driver. There was a windows update yesterday I don't know maybe it might be related to this.
I also ran sfc /scannow but no problems were found.
Thank you for your help.

A:BSOD with VPN - possibly related to network drivers

Please read BSOD Posting Instructions

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I believe i have royally screwed myself over. I recently bought a windows 8 gateway desktop computer, with an AMD processor and integrated video. I installed an external video card to compare the baseline and performance to the integrated one. After realizing it wasn't as good. I removed it and got the integrated one working again. but then I uninstalled the nvidea drivers and turned off my computer for the night. Ever since that night, no matter what i do, i cannot get any display to appear on the monitor.

I have tried many many different things suggested in forums to help fix this issue. Any suggestions would be greatly appreciated, but i am strongly considering bringing it in to the source where i bought it and having them reset it or something.

This is my first post on the forums btw so any criticism on that regard is also welcome.

Thank you

A:Help Needed - No display at all, possibly missing drivers

can you start your os in safemode? does it show anything on the screen at post? How To Boot Into Windows 8 Safe Mode | Redmond Pie

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Hello everyone. Nice to meet you. Here's my situation:

I owned a Dell Dimension 8250 with Windows XP Service Pack 1 installed on it for around 8 years. As you can imagine, towards the end of those 8 years it started to get reeeal slow. A little while back a somewhat computer-savvy friend of mine offered to give me an old computer of his. I, being young and naive to the ways of computers, happily agreed. I found my old Windows XP Service Pack 1 disc and installed it on the new computer. Anyways, somehow for some reason I forget I completely deleted the OS from my old computer. So, I get this new computer all set up, but then I'm told I need to register it. I tried using the code on my old computer's tower, but this, of course, did not work. So, being too poor to pay the $80 for a new registration, I decided the only solution was to reinstall Windows on my old computer and go back to using that one. Here's the real problem.

Once I installed Windows XP Service Pack 1 on my old Dell Dimension 8250, something odd happened during the setup process. When attempting to establish an internet connection, it only asked for dial up information, as if it didn't even recognize the wireless router internet I'd been using on it for nearly a decade. So I skipped that step, got to my new desktop, and soon found that the sound didn't work either. Without internet or sound, my old computer was useless. I couldn't even register it. I asked my computer-savvy friend who had given me his compu... Read more

A:Internet, Audio problems (Possibly Drivers?)

Managed to find drivers for your Ethernet:

Click 'Network'.
Download and install:
'Broadcom NetXtreme Gigabit Ethernet' and
'Intel 10/100 LOM' (first and last)

After that, reboot.
Hope that works with you too.

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Hi everyone,

I recently installed the NVidia system tools package on my main machine. System Tools unlocks the performance tab in the NVidia control panel - useful for me as I could then manually change graphics card fan speeds to slash 20'C off of my PC's temperature.

The only setting I changed was the fan speed - but after less than a week my graphics card started having problems. Twice the computer screen went totally black - music etc was still running in the background but I couldn't see anything. Then today it died

The computer screen doesn't display anything and with the help of some POST beeps I've isolated the problem to be definitely with the card. However, as this happened less than a week after installing new graphics drivers with the system tools stuff, I reckon the drivers could be the cause of the problem.

So, before splashing out on a new card, is there a way that I could remove the graphics drivers to see if that makes the card cooperate? The catch is that I may have to do it without the OS as I can't see a thing!!

I've troubleshooted everything else possible with the GPU and haven't found a fix.

I'm experienced with computers and very experienced at fixing this one... the processor is now the only component not to have broken on the computer in 4 years. Yes, that does mean that I even had to replace fans! (I haven't had much luck nor has my wallet...)

The GPU is an NVidia 8800 GTS, I've never ha... Read more

A:Solved: Graphics card broken, possibly due to drivers

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Make: HP
Model:  Pavillion dv6
OS: Windows 7 64-bit
Anti-virus: Webroot SecureAnywhere Complete
Anti-malware: Malwarebytes
I've had a slight hunch that my system files are compromised for a bit now. This is mainly based on the ridiculous amount of services and processes open at times while my laptop is running. And how this slew of processes/services have eery communication with the internet, open random TCP/UDP ports, some of the services don't even run how they are supposed to. I'll be honest when I say that I don't know for sure what services and proccesses are supposed to be running and doing what, so I figured that I'd check with the gang here at Bleeping Computer
My suspicion on the compromised system processes/services comes from past problems with valid or revoked certificates and certificate authorities. With that fact in mind I've never been 100% sure of downloads or installations from the internet. If I could be assisted in assessing this situation as well that would be grand.
There may also be the possible remnants of past installed anti-virus programs and tools that might be incompatible with my Webroot software.
Possible programs are:
All free COMODO programs, tools, etc.
Microsoft Security Essentials
Ad-ware Antivirus (Failed uninstallation, corrupt and the computer still thinks it is installed)
I'd also like to assess the possiblity of adware, bloatware, and spyware existing on my system as well. As for bloatware ... Read more

A:Possibly compromised system drivers, signatures, certificates, and CA's

Hello, it would probably be faster to re ost this with a DDs log from the guide below. They can write a custom script to get it all off.
Do steps 6,7 and 8 ..
Preparation Guide

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OS is Windows 7 X64 Ultimate Full retail version, System parts are mostly from October 2010, OS has be reinstalled once a year or so ago after something caused the OS to not work properly when installing a new heatsink after removing the stock one.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80080F44E0
BCP2: FFFFF880042C19E0
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Hi there, first time poster, however repeated random BSOD's have me in need of this forum's help. They started about 2 months back and have been becoming more and more frequent (read: instead of once every 3-4 weeks, now once a week or more), I did recently upgrade my Video Card drivers and the BSOD code suggests it's graphics related. The BSOD's have continuously happened while I've been sleeping after several days of the comp being without a reboot (I run my tower 24/7 pretty much but haven't had any major problems until now) and when I wake up the computer has restarted on its own.

All my system specs are on my profile if needed, the majority of the parts sans monitors, keyboard/mouse and 2 non-system-related hard drives are from late (october-december) 2010 so approaching the year and a half mark in terms of wear. Attached are the most recent dump and all the usual forum re... Read more

A:Random BSOD's, becoming frequent---possibly GPU/USB drivers related?

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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Ok, here's a weird one for everyone out there.

Last night I'm happily playing morrowind as a storm's a brewin outside. I, as stupid as I can be, don't want to turn off my computer because I am enjoying myself. So of course the power goes out and my computer shuts off. I didn't turn it back on, I just went to sleep.

Next morning I wake up at 12, turn it on, no problems. 3 o clock rolls around, still no problem. Then I get home around 5 o clock, turn on the monitor, start doing a few things and bam suddenly a few items in the task bar turn black, and the monitor goes into suspend mode as if it's not getting a signal at all.

I freak out, and start to try different things. I turn it back on after a few minutes, and in the BIOS startup screen and the windows boot screen I get lots of little artifacts and weird graphical glitches.

I figure it is myvideo card, so I take it out, swap in another video card and things seem to be running alright again.

So I take the supposedly messed up card out (Geforce 4 Ti4400) and put it into my other computer. That computer gets the same glitches on startup, but when it gets to windows the monitor does not go into susprned mode, it continues to get a signal.

So here's where it gets weird. on that same computer I install the newest nvidia drivers, and as soon as I did that the problem starts again.
So I reseat my heatsink and fan, put it back into the original conmputer and roll back to some older nvidia driv... Read more

A:Very weird problem, possibly nvidia display drivers?

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Hello everyone,

Problem: Windows is crashing on startup, Windows logo loads, full animation. Then "hangs". Animation stops, keyboard still functional. (Have to restart regardless).

Of course, I've already begun to troubleshoot and made the following observations:

Safe-mode: works fine.
Safe-mode with networking: works fine.
Windows repair tools and recovery services: works fine.

So pretty much I have ruled out processor, RAM, HDDs, motherboard. You can disagree, of course.

Consequently, my focus turned torwards my graphics card and related drivers.

Video card: Nvidia Geforce GTX 570

Going into Device Manager and disabling or uninstalling the relevant video drivers and Nvidia audio codecs will allow me to boot successfully to regular Windows 7.

Further process elimination, I was able to leave my audio codecs installed and still boot successfully.

As soon as I attempt to re-install new drivers, I am back to step one.

Please advise.

A:Solved: Video Drivers Possibly Crashing Windows 7

attempt to re-install new driversClick to expand...

I hope I'm not nit-picking too much, but are you re-installing an existing driver or are you downloading a fresh driver and installing that ?

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My computer blue screens a lot with different errors such as memory_management error or pfn_list corrupt. So I originally assumed it was the memory. I ran the windows memory diagnostic and it didn't get any errors. Then I ran memtest for a few hours and no errors either. Also when I ran the performance monitor- it mentioned some hardware issues. I can't really mess with it much because it freezes up a lot. It took several restarts just to get the perfmon ran and saved. But I can get on atleast for a few minutes before it locks up. I also don't think it is a virus because I don't download much, avast doesn't say I have a virus, plus I've re-installed several times, and it always starts blue screening. I've dealt with it occasionly bsod'ing for months now, but its getting worse and now it starts freezing up. Sometimes it will boot up just fine and run without any problems at all so, I have no idea what to do. Thanks in advance.

btw: I attatched the perfmon report and dump files

A:New computer build freezes and bsod possibly memory or drivers


Remove daemon tools.
Remove avast.
Use Microsoft Security Essentials with windows firewall.
Run SFC /SCANNOW Command - System File Checker
Finish with the above steps and post back.

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Hi everyone

I'm getting really frustrated trying to get my sound to work on my computer. The other day when I was messing around with my hard drive I accidently disconnected the wires from the "front panel audio connector". I tried to fix it but I could only get one of my speakers to work. I've been trying several different combinations of wires, but the problem is that the connectors are labeled differently than what my motherboard instruction manual gives me.

Here's what they say:

And this is what the wires say:
Purple - R IN
Yellow - R OUT
Black - GND
Green - MIC BIAS
Blue - L IN
Red - L OUT
Black - GND
Orange - MIC IN

Right now I have it matched up like this:

I have a feeling that where it says to put AUD_VCC, there shouldn't be anything. Anyways, your help is VERY much appreciated.

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Hi, my PC is relatively new, only built it late last year, and it is meant to be an audio workhorse, but i use it to game as well.

The first time it BSODed it gave a 'problem with hardware' error which made me really scared. At that time I forgot to turn enable minidumps, so I couldnt post here for help. Since then I have gotten a BSOD once more with minidump enabled - I have attached it to this post. Could anyone help me diagnose and fix this issue?

Also, I am using the nvidia geforce 560ti.. and the latest nvidia drivers cause my computer to freeze up occasionally when I watch youtube videos. The youtube video will turn black with pink lines and my computer would freeze up. Apparently some others have been having the same problem.. does anyone know anything about this?

Computer specs:

i5 2500k non overclocked
8 gig ram
geforce 560ti
Windows 7 Professional 64 bit

A:BSOD - New and powerful computer - possibly related to audio drivers

Can anyone help? Please?

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Greetings all, this is my first post; hope I've followed the instructions correctly/posted this in the right place. If not, apologies.
Today I fired up Condemned: Criminal origins and it was playing fine for about 30 minutes or so. It then went to black/crashed, and I got about 4 "nvidia display driver stopped responding and has recovered" messages; some even after the game had closed. I've had these before, but never that many in such a short space of time. I restarted.
 I didn't think too much of it at first; my PC has been known to do this when I've been playing around with the SLi settings in some older games to get them to run smoother, which I had been for Condemned as I recently purchased it, but after a quick google and reading through various topics some users mentioned malware in the form of bitcoin miners : Link to post 
Apparently these can cause the errors I was getting. Now my drivers are up to date and I've been scanning with various tools today (MalwareBytes, AdwCleaner, RogueKiller, etc etc) and just generally giving the whole thing a clean and I'm still currently running stuff now.
Each program found some unwanted software and what have you, but nothing I could see in the results was alarming (just some AVG safesearch stuff and other minor things). I haven't got the blasted messages again (yet) but I haven't been able to run any games to see if it still occurs during play because of the scanning still in p... Read more

A:Possibly infected; "nvidia drivers stopped responding and have recovered"

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number). Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specifica... Read more

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My CPU cooler, an Antec Khuler H2O 920, is powered by internal USB 2.0. This allows the radiator and fans to be controlled from a program inside Windows (ChillControl). The fans and radiator pump work, but I am unable to get the fans to run any faster than idle (this is important for doing anything that significantly uses the cpu). Normally controlled by the ChillControl utility, I get this error when the utility starts:

Cannot connect to Chill Control device. Check USB connection on device and restart the Chill Control Application

The cooler is certainly connected because the hardware still works and was not changed at all when upgrading to Windows 8. I contacted Antec customer support about it, and they had no idea.

Here is my speculation: I have an Asus P6-X58E-Pro motherboard, and Asus does not seem to have drivers for Windows 8 available. Because the cooler is powered and controlled by internal USB, and the error I get seems to be related, this may be a motherboard driver issue.
Based on that, I'm not really sure what to do. Thank you in advance for the help

A:Problem with antec khuler 920, possibly related to motherboard drivers

Can you look at each USB hub in Device Manager and see if it shows up?


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I was updating the drivers on my ASUS ROG G75 using Iobit's Driver Booster 2. It said I had several drivers out of date so I selected all of them and left the machine to run while I ran some cleaning and maintenance programs in the background (Iobit Advanced System Care 7 and Privazer). I didn't think this was an issue because the laptop has more than enough power to run all those at the same time but the driver update got to 70% and hung there for 15 minutes. I figured something was screwy and that the computer would simply not install the fully updated drivers and so I closed all programs and rebooted the laptop to complete installation of the successfully downloaded drivers and now, now I have nothing.

By nothing, I mean just exactly that. I hit the power button, I see the cursor and hear the DVD drive spin up and that is it. No error codes, no choices for booting into Safe Mode, nothing. I'm not even sure it booted far enough for me to get into the BIOS! I've been poking around the net trying to find a program that will allow me to boot into a rescue disc and perhaps attempt to repair the MBR/ntloader but I am either not using the right keywords or I'm screwed because I can't find what I'm looking for. I found Paragon's Rescue Kit 14 but either I didn't follow the instructions correctly or my laptop isn't even searching for bootable media because it is too far gone.

I do have such a program as I am looking for but I recently moved and have absolutely no idea where that... Read more

A:Attempt to update drivers caused possibly fatal system crash

F9 on bootup to access the Restore Wizard

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Hey all, I've just installed Windows 7, and I'm having some trouble with something.

For some reason Windows 7 can only intermittently see my SD card slot, There is a unknown device in the device manager which I can't identify, and lastly, something is intermittently preventing Windows from logging off when I shut down.

Does anyone know what's up with these things? What information should I send you to help figure it out?

Thanks a lot!

A:Something Interfering with Shutdown

Quote: Originally Posted by Zen00

Hey all, I've just installed Windows 7, and I'm having some trouble with something.

For some reason Windows 7 can only intermittently see my SD card slot, There is a unknown device in the device manager which I can't identify, and lastly, something is intermittently preventing Windows from logging off when I shut down.

Does anyone know what's up with these things? What information should I send you to help figure it out?

Thanks a lot!

Hey Zen

Could you go into dev mgr and right click the unknown device. there are a series of a bunch of numbers that can be used to id the device. IM sure Antman would know which.
Re: the shutdown. It might be related. If win 7 is waiting for a device to be safely removed and it never gets that signal it cant shut down.


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Could an all-in-one printer/fax/scanner interfere with a wireless signal? I'm drawing at straws here trying to figure out why my signal keeps dropping.

A:What could be interfering with signal

2.4Ghz Cordless phones and microwave ovens will almost always cause drops. An all-in-one printer won't cause you any problems.

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I want to install the proper manafacturer drivers for my belkin wireless usb adapter but when i try to install from cd the device manager window comes up with a 'windows has determined your drivers are up to date'. Even tho the driver vista has installed is a generic WLAN driver dated 22/12/2006. Unfortunately there's no setup.exe or anything just the raw driver files. Is there anyway you can bypass vista's 'decision' and actually install what you want to??
cheers for any help,


A:interfering vista!

You obviously have the correct drivers so the operation is not too difficult. Go to the Device manager and right click the Belkin. Uninstall the existing drivers. Select update drivers and, at the next window, select "Browse my computer..etc" select the path to your legit drivers (XP drivers have been known to sometimes work) and let the computer get on with it. Make sure you have ticked off the small square in the second windows "include subdirectories"

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