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Repair windows sys 8.1(Requirement Services not found)

Q: Repair windows sys 8.1(Requirement Services not found)

I mistakenly end task of windows service App, After that, when I run Google chrome, operation sys become stagnant( after I press one of toolbar tools), please advice me how can I repair it.

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Preferred Solution: Repair windows sys 8.1(Requirement Services not found)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Had a thread on here about changing HD's over to different machines causing these kinds of errors. I fixed one HD in my laptop which need the whole fix mbr, rebuild bcd, sort the partitions when it said there was no windows installation etc. I've since put said HD back into my PC (which has much faster and up to date motherboard, graphics, ram etc), the thing worked for ten minutes when firefox froze, so I tried to get task manager up and at the point where it goes to the screen where u select task manager it just sat there saying "preparing to...." I can't even remember what the word was now, but it stayed stuck there for ages so I just shut it down then upon reboot it kept saying "no emulation type system type 00", to which I then had to do the whole fixing mbr rebuilding bcd malarkey. Question is what actually keeps happening to make the bcd or mbr keep falling out of bed?? cheers

A:what keeps causing bcd repair requirement?

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 

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Hello all, let me start from the beginning.
I was attempting to install a game that required an install of Microsoft .NET Framework 4.0. For some reason this would not install properly. After searching about for a while I found a few people saying that downloading the latest Windows update was necessary.
"Oh great, a fix!" I thought, but to my dismay, every time I attempted to update I was presented with the following error message.

"Windows update cannot currently check for updates because the service is not running. You may need to restart your computer."
I tried restarting a few time to no avail. I tried switching to never update, restarting, and switching back to auto update. Didn't work. I thenk looked into my services.msc to see if it was stopped, but I can't even find it in the list. I know for a fact
where it SHOULD be, I'm not overlooking it, it's just not there. I'll attach a screen cap to show you.
I need some help here. I've tried the Microsoft fix it tool that many people have suggested also with no luck. I'm not exactly a computer expert, so replies in as-close-to-layman terms as you can would be greatly appreciated.
Thanks in advance,

A:Windows update not found in services.msc

Hi Mike,

I suggest you perform a
system restore to check the result.

If the issue persists, you can also try the following:

1. Try to take the step 5 in this KB to Register Windows Update engine files.
2. Use
System File Checker tool to scan the system.
3. Startup Repair from the Windows Recovery Environment (WinRE)

For detail steps:

1). Insert the Windows 7 installation disc into the disc drive, and then start the computer. 
2). Press a key when the message indicating "Press any key to boot from CD or DVD ?". appears.
3). Select a language, a time and currency, and a keyboard or input method, and then click Next. 
4). Click Repair your computer. 
5). In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next. 
6). At the System Recovery Options Dialog Box, click on Repair your computer.
7). Click the operating system that you want to repair, and then click Next.
8). In the System Recovery Options dialog box, click Startup Repair.

Hope this helps

Vincent Wang
TechNet Community Support

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Hi i do not know where to put this but i have went to a site to download a halo 2 map editor to see what it was and it turned out it was just a trojan

i have no virus protection at all so that might be why i got this but it is located in c:/windows/services.exe and microsoft antispyware said it is a windows directory trojan and everytime i click remove it comes back and i keep trying and it comes back (i am gonna keep this warning up ) so i do not know what to do i have left my computer on the whole time and never turned it off in case it might not turn on again i want to know how to remove it and what else needs to go from my computer so here is a new hjt log file i wanna remove as much space as possible i use road runner as my isp

Logfile of HijackThis v1.99.0
Scan saved at 8:36:32 PM, on 1/22/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\W... Read more

A:Solved: c:/windows/services.exe trojan found

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Is there any way I can find out what all these services are and turn off the ones that aren't necessary? And then, how do I figure out which ones are necessary or not?

I've tried to copy and paste the items here, but am unable to. OK, I THINK I might have been able to attach the services running list.

If anyone can help me or point me in the right direction, I'd greatly appreciate it.


A:80 Running Services Found In Windows Task Manager?!?!

Try http://www.blackviper.com for the majority of them. After that, post the one's that you don't know about and we'll have a look at them.

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While using the computer I all of a sudden got the messages:
"Services and Controller App has stopped working". and "Windows has found a critical error and will restart in one minute".
Detailed box shows

After a restart, the computer does the same thing over and over again.

I managed to stop the problem by deactivating the wireless internet adapter via the radio switch.
Interestingly, whenever I make a connection to the internet (not when I activate the adapter), the error occurs again.

I?m currently scanning my computer in safe mode with avg, but I?n not confident this will help.

Does anyone know what this can be?


A:"Services and Controller App has stopped working" and "Windows has found a critical error an

Worth Reading, IMOLouis

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Hi all,

I have a big problem:
I have a netbook ASUS Eee PC 1005PXD.
After only two days of use, i get a black screen at the beginning: "Reboot and select proper boot device or insert boot media in selected boot device and press a key".

Pressing F9 on boot doesn't work and i'm still getting the black screen.

F2 is working, then in Boot Settings, i set Removable Device as 1st Boot Device. (and there is no Boot Booster option to disable).

Then, using the Windows 7 USB/DVD Download Tool, i create a Windows 7 bootable USB, in order to use the System Recovery.
When i get to the System Recovery Options screen, no Operating System appear in the list. (It say to load drivers in this case, but i have no idea which drivers and how to load them).

Then i press next without choosing OS, but pressing Startup Repair after that didn't help.
Also using the Command Prompt didn't help (bootrec /fixmbr, bootrec /fixboot, bootrec /scanos, bootrec /rebuildbcd) The two last commands (/scanos and /rebuildbcd) give: "Number of windows installed: 0".

Then i decided to reformat and reinstall Windows 7 (my netbook is new):
i boot using the Windows 7 bootable USB i created before, then on first screen i press on "Install now".
When i get to screen "Which type of installation do you want", i choose Custom.
Then i get to screen "Where do you want to install Windows?" but the list is empty, and at the bottom, it is written "No drives were found. Cl... Read more

A:No drives found when trying to reinstall/repair Windows

I have a netbook ASUS Eee PC 1005PXD.
After only two days of use,
(my netbook is new):

Return to the Retailer for FREE REPAIR or Replacement.

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I have a problem with my HP Pavilion MS228UK. When I power it on, it runs Startup Repair and then gives me the mesage 'Startup Repair cannot repair this computer automatically'. In the details all the tests were completed successfully with error codes '0x0' except the last one which gave 'error code 0x490' with the message 'No OS files found on disc'. I ran the memory diagnostic tool which found no faults. I have tried to boot system recovery using F11 but that is not working either.

All help appreciated

A:Startup Repair cannot repair this computer automatically(No OS files found on disc)

Does the BIOS detect the hard drive? Is there a hard drive diagnostic that can be run (there usually is when a memory diagnostic is also included)?

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I am looking to upgrade from win 2000 to XP home on my daughters computer. I have the disk from my computer. What system requirements must her computer have... ie ram size/cpu/ etc.

A:Windows Xp Min Requirement

Have a look at System Requirements for Windows XP Operating Systems.

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Is there anyway to Repair or Reinstall Services in "Services.msc" in the event that some of the services got corrupted.

We are having a problem starting the "MS Software Shadow Copy" service. We keep getting "Error 1053: The Service did not respond to the Start or Control request in a timely manner".

We tried the resolution in Microsoft's Article ID: 839174 which was to Install the latest Service Pack for the Microsoft .NET Framework 1.1 but this didn't solve the problem.

We also had a suggestion to Disable APC but we couldn't find any APC on our computer to disable.

We are having this problem on an IBM NetVista computer running Windows XP Home, SP2.

Any suggestions would be appreciated.

A:Repair/Reinstall Services

I’m gonna take a pot shot at this and say run system file checker

Start>run>sfc scannow

Check services.msc to make sure remote procedure call is started

It may have been suggested to disable ACPI, which is done in BIOS

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Hi guys,

I have been having quite an issue for a while now. The issue is to do with my wireless printer. Basically it is the second one I have had (HP B110 series). Printer is installed wirelessly and works at the time of installing the drivers. However, if I want to print the next day the printer does not come out of an offline status. I have to then reinstall the drivers once more.
I have been onto HP support twice and they have said that my windows services have been corrupted and they want £59.99 to fix this, WTF. Anyway, I do think that they maybe right as this is the second printer I have had and also running services.msg does show some inconsistent service status i.e. stopped, not running, etc. So my questions is if these services can be re installed or fixed somehow ?

many thanks.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 1789 Mb
Graphics Card: NVIDIA GeForce 7100 / NVIDIA nForce 630i, 256 Mb
Hard Drives: C: Total - 476929 MB, Free - 425630 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-73PVM-S2
Antivirus: Lavasoft Ad-Watch Live! Anti-Virus, Disabled

A:repair of window services

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Does HP have list of registered repair offices?  I need to replace a shattered touchpad and want a reputable, knowledgeable person to repair it.  Does HP have a list of authorised repair outlets or do I just take pot luck? 

A:Where to get good repair services

Hi,Where are you located in?HP worldwide: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlRegardsVisruth

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I would like to be able to access my computer without signing in every time. How do I disable the sign-in requirement?

A:How do I disable the sign-in requirement for Windows 10?

Look here, I used Option One : Sign in User Account Automatically at Windows 10 Startup - Windows 10 Forums

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I removed the requirement many times and ways. But when your pc updates during the night it turns it back to asking for the requirement again. very frustrating

A:how do you stop windows 10 password requirement

njabbfan Hello;Allow me to welcome you to the HP forums!I read your post about wanting to login to Win10 without using a password and wanted to help.Don't know what you tried, but see if this TenForums tutorial helps:  http://www.tenforums.com/tutorials/3539-sign-user-account-automatically-windows-10-startup.html Good LuckI am a volunteer and I do not work for, nor do I represent, HP.========================================================================If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!If they helped resolve your issue, please click "Accept As Solution" to help others find similar information. 

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W7 Repair install sticks on Services


Tried to do a repair install of W7 Ultimate and all went well until a message saying that the install had failed at "starting services".

Windows returned the PC to its former state before the attempted repair install.

I have full access to everything on the PC but want to do the repair install as the system has been running for over 3 years on the original install.

Any help or ideas would be much appreciated.


A:W7 Repair install sticks on Services

What media are you using to do the repair?

I assume you trying to do a "upgrade" install as there is only a start up repair for Win7.

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Hi friends

I want to Disable windows startup login password requirement but i need that when i luck PC everytime after startup login, windows ask me password

How can i do this ?

Thanks for helps

A:Disable windows login password requirement

Click on Start and then Control Panel.

Click on the User Accounts and Family Safety link.

Click on the User Accounts link.

In the Make changes to your user account area of the User Accounts window, click the Remove your password link.

In the text box on the next screen, enter your current Windows 7 password.

Click the Remove Password button to confirm that you'd like to remove your Windows 7 password.

You can now close the User Accounts window.

Now that your Windows 7 account password has been deleted, you will no longer need to log on when your computer starts.

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As By default, There is no Lenovo Power Manager in Windows 10 in Lenovo G50-70. So I was searching through Web and found this Support Website https://support.lenovo.com/in/en/solutions/ht103535  and https://forums.lenovo.com/t5/Windows-10/Power-Manager-for-Windows-10/td-p/2113645/page/3 which States that Laptop Running Windows 10 (G50-70) Support Dual Mode Battery Firmware. So, Is this Information Right and we should not worry regarding Battery Charging just like we used to Threshold Charging in Windows 8.1 via LENOVO POWER MANAGER. I want clarification over this.


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Hey all! I was looking to buy a "netbook" from HP around the first of the year, but I had one concern when it came to memory / OS compatibility. There are two options for OS:
Windows XP Home with Service Pack 3
Windows 7 Home Premium 32-bit.

There are also 3 different memory options:
1GB DDR3 System Memory
2GB DDR3 System Memory (1 Dimm)
3GB DDR3 System Memory (1 Dimm)

Now, if I were to select XP as my OS, the only option it lets me select is 1gb. If I were to select Windows 7, I'm able to select any of the 3 options. When having XP with 2 or 3 GB selected, it says:
Windows XP Home with Service Pack 3 requires 1GB DDR3 System Memory (1 Dimm). Update Memory or Operating system .

Not sure what's going on here. I think 1 Dimm just means it takes up 1 slot. But, why would I not be able to have XP and 2/3 GB? To my knowledge, HP isn't correct?

Just wondering, because I want to select XP with 3GB. I have Windows 7 professional through my work, so I don't want to drop $30 on an OS I won't use. I kinda want to upgrade the memory through HP because 1) they install it so it's on them, and 2) it's only $65 for 3gb. Pretty good price, I think

Does anybody know anything about this? To my knowledge I shouldn't have a problem having ANY of these memories with EITHER operating system, but according to their website, it has to be one or the other.


A:Solved: Is there a certin memory TYPE requirement for Windows 7?

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Hi, I have a Nextpad device that comes with Windows 10 installed on it. I did not yet install any user application on it, and the File Explorer reports that it has about 16G out of a total 28G disk space available. Now Windows Update has found the Windows 10 Fall Update and will try to download and install it, but I stopped it because I worry about the disk space.

So my question is: is the 16G free space enough? I know that the Fall Update install will try to back up the original Windows 10 first, and that will take a lot of disk space (my guess here is that the 12G space used is all used by the system and will be backed up, and that only leaves me 4G left, which might not even be enough for downloading the Fall Update). Even though I would be able to remove the previous Windows after a successful installation of Fall Update, I worry the update will fail (and leave the device in an unusable state) during the installation due to insufficient disk space.

So what should I do? I know I can insert a MicroSD card to increase the storage capacity, but numerous articles have indicated that the presence of such card will cause the Fall Update to stall and fail.

Thanks very much for your help!

A:What is the Disk Space Requirement for Windows 10 Fall Update?

Rather then allowing windows update to download the upgrade to your HDD ( uses about 5GB of space)
Download the windows 10 ISO > http://www.microsoft.com/en-us/softw...load/techbench
Right-click the ISO and burn to a removable USB drive..
Delete the ISO file or copy it to another location other then your small HDD
Now you can run the upgrade from the usb drive by running setup.exe

besides having the setup files on your small HDD, you would also need room for the windows.old folder..
So having the files on usb helps with needed space..

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I am running windows xp and i recently renewed my norton antivirus subscription online and to complete it's installation, it told me to re-boot. I did and now my computer will not restart. I get an error message saying that services.exe could not be found and that I should re-install the application to fix the problem. I understand what services.exe does for my computer. I do have a restore point set for my computer but I cant figure out how to do that since my computer stalls at the "windows is starting up"
screen after I hit OK on the error message. I tried to run the computer in safe-mode comand prompt only but it wont give me the command prompt. Is there a way to get a command prompt screen another way because if I can get one, I know how to acess my resotre point by typing prompts. I just cant get to the point where I can enter them. Any help would be great! THanks!

A:Services.exe not found on bootup

Get your hands on a Win98 boot disk. You can get to the command prompt from it. bootdisk.com has it on there.

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Hello there, I encountered a problem that I'm unable to solve. A software called Live security platinum was installed on my PC, I think I succesfully removed it. But then my antivirus Nod32 found a trojan virus in system32 file called services.exe. I know this file is essential to keep my PC working, and I can't delete it, not with my antivirus nor manually. I saw one and only web site where the problem was solved, but it demands using hijackthis. Since I've never used it, I would appreciate if anyone could tell me what's there to fix or delete.
This is the site where I found the solution (also, is it any good?): http://forums.techguy.org/windows-xp/322401-solved-c-windows-services-exe.html

And this is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:58:13, on 26.7.2012.
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files\Enigma Software Group\SpyHunter\Spyhunter4.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-M... Read more

A:Found trojan in services.exe

Hi pcnewbie_94,

I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.

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Hi everyone, i use avg free and recently it has been detecting some viruses just out of the blue. I have done a virus scan and it appears that i have a virus in C:\\WINDOWS\System32\services.exe (764). It says "virus found lop". The problem is AVG does not delete it. hopefully someone can help. Thanks

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I am working on a special built computer, 1 yr old, XP Pro, computer. This computer was hit the othernight by rogue viruses & trojans. After taking the necessary steps to stop them and protect this computer, the system had to be reinstalled/repaired, b/c the computer would no longer allow access.

Once the necessary steps were taken the internet became inaccessed, I'm not able to restart services that were stopped, and there has been an error message for OPFSVC.exe and also a continuous error reports on MS Feeds Synchroniaton.

All the other computers are online, and there is a router that is used to connect them.

The system is as follows:

XP Pro, Sp 3
3.10 G AMD Athlon dual core
256 RAM -- primary
1024 secondary

This computer was built identical to another one in household, and that is one of the two that are online
right now.

I need help with as quickly as is possible. Thanks for your time.

A:Solved: Reinstall/Repair XP Pro -- no internet now & need to get msconfig services ru

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I posted to this Forum as it seems like my issue is related to Adware or a virus. Here is the contents of the error message;
error message

The procedure entry point eKey Value could not be located in the dynamic link library msvcrt.dllClick to expand...
I'm able to run HijackThis (HJT) once the computer fully loads, which takes over 10 minutes, but I can't get the HJT file off the infected computer, either by disk or by Internet. However, I can run HJT and I do have access to my Task Manager which shows me with only 12 programs running a CPU usage of 100%.

Having searched the Forums I found another case similar to mine, in which it was suggested to reboot the computer from the CD drive, with the restore disk in place, then to replace the msvcrt.dll file
(see: http://support.microsoft.com/default.aspx?scid=kb;en-us;324762). I can't get the computer to access the CD drive or A drive.

Aside from typing each line of the HJT file, one by one, into this Forum, I'm totally stuck. Can anyone suggest a way to fix this problem?

A:services.exe - Entry point not found

Hi, Can you print the HJT log> and scan it into the good computer, to copy and paste into a reply?

Have you set the CD drive as first boot device in the BIOS? When you start it up, hit the key it tells you to....usually, it's DEL key, or F1. Make sure the CD drive is the first in the boot sequence, then SAVE and EXIT the BIOS. Have the XP CD in the drive and follow the prompts.

I've seen the same very very slow running condition just recently, and though I tried a Repair, after about 2 days, it just went back to about 30 minutes yes, you read that right, 30 minutes until all items in Systray loaded!....so, I had to do a full Recovery, and that has worked just fine...been running about 3 weeks now.

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I have a feeling that I am missing something very obvious here, but I have looked everywhere and cannot find the Bluetooth services on my laptop (W530, Windows 7 Pro 64 bit, ThinkPad 1x1 11b/g/n Wireless LAN PCI Express Half Mini Card Adapter for Windows 7). When I do FN + F5, I get the Lenovo Wireless Radio menu, but it only lists Airplane Mode (off) and 802.11 Wireless (on). I have check BIOS security settings for I/O devices and Bluetooth is enabled.  However I cannot find any references to Bluetooth under Device Manager ->Network Adaptors. Is it possible that this laptop is not equiped with Bluetooth? Thanks in advance, Jason   


Go to Solution.

A:W530 - No Bluetooth Services Found

I don't have any Bluetooth devices currently, but I did install the latest Bluetooth driver from Lenovo.  It's for Bluetooth support for the Broadcom chip in the W530 itself, not in an external adapter.  It results in a separate Bluetooth Radio item in Device Manager.  There's also a separate pair of Bluetooth items in my Network Adapters, but these are not related to the above driver and are supported by standard Microsoft drivers. Here is what my Device Manager looks like.  And my FN+F5 Wireless Radios looks like this. 

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diagnostic policy services aren't running on my laptop and therefore I cannot connect to wi-fi. After getting to start button/services.msn as adviced on many forums, there is no option "diagnostic policy services".

Could someone help?


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I have a service that I dont understand. I was wondering if anyone else has it in their services list. It's called PAExec.

When I search the internet for PAExec that it's a program by Power Admin. Well what the heck is it doing installed on my machine and why? Please someone tell me that this isn't a standard Windows 10 Pro Anniversary service. I never installed the service and need to know what I should do if it doesn't belong there.

A:Unknown program found in services

Originally Posted by craazziee8

Please someone tell me that this isn't a standard Windows 10 Pro Anniversary service.

I don't have it on any of my machines so no I guess it isn't.

You could download autoruns and see what program it is starting (click on the services tab and look under image path). That might give you some clue. If you wanted you could then delete the .exe and delete the service (right click on it in autoruns and select "delete").

From Google though I'd at least disable (probably delete) it as it seems to be designed to allow remote commands to run.

PAExec from Power Admin LLC?

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Apologies if this isnt the correct forum for this query.

I cannot enter the WORKGROUP name on my son's pc in System Properties as the field is disabled. Until I do this, I cannot see his pc on my wireless network.

I read somewhere that I should go to Services.exe from the Admin Tools within Control Panel and search for "Computer Browser" and enable this.

However, Computer Browser does not appear in the list of services. Can anyone suggest where I can download from or copy from my pc to his?

He has Win XP Home installed.


A:services.exe, 'computer browser' not found

- Go into System Properties > computer name > click the 'change' button below > change network name > apply > restart. Did it work?

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If you do a search here for "DiagTrack" or "Diag Track" you should find that it is not good. IMHO  I never came across the thread to know about it although it has been around for a while.  It has recently appeared in my Services, so I looked into it.  I have since then disabled ALL (4 of them for me) "Diagnostic Services" off.  But they are tricky ... in Services Properties in the "Recovery" tab they have it arranged so that it will reset after 1 day if you just set it to Stop/Manual.  So I have Stopped and Disabled it, then set all "Failure modes" to "Take No Action' and "reset fail count after:" to 0 days.  No other services are dependent, but it needs Remote Procedure Call to work.  I left Remote Procedure Call alone because it is also used for legitimate services (I think).  At this point MS is the LAST thing I want to listen to for diagnostic advice.  Literally, the last.

A:Just found DiagTrack running in Services

Just found what seems to be a good site with information on this:  gHacks Tech [email protected]://www.ghacks.net/2015/05/12/how-to-disable-the-diagnostics-tracking-service-in-windows/  Here's a snippet (below)
Windows 7 and 8.1, Server 2008 R2 and Server 2012 R2 users and admins who have already installed the patches Microsoft released today for those operating system may have noticed that the updates included a patch that added a Diagnostics Tracking Service service to the operating system.
Windows 10 users may know the service already as it has been part of the operating system for some time.
The support article that Microsoft has created for the patch reveals little information about the actual purpose of the service.

This update enables the Diagnostics Tracking Service in Windows 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1 (SP1), and Windows Server 2008 R2 SP1. This tracking service collects data about functional issues in Windows.

The description reveals no information about the purpose other than that it is collecting data about functional issues and sending those information to Microsoft.
The patch has been released for Windows 7 with Service Pack 1, Windows Server 2008 R2 with Service Pack 1, Windows 8.1 and Windows Server 2012 R2. Basically, for the majority of supported versions of Windows with the exception of Windows Vista, Windows Server 2003 and Windows RT.

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I think that a friends computer has a nasty lurking somewhere on it. XP SP3 with the latest updates

She was suddenly unable to connect to the internet. I have looked at here machine and it seems to be a winsock problem (tried the netsh winsock reset without success).

I then noticed that her firewall wasn't running. I checked this and found that the firewall/ics service wasn't running. Tried to start it and got error 2 missing file.

So off to do an XP repair. Unable to do that as it asks for administrator password (I built this computer so I know there isn't one set) hit enter and it drops me to the command prompt.

This is the hijackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:28:44, on 27/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\Program Files\Google\Update\\GoogleCrashHandler.exe
C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\vsnpstd2... Read more

A:No firewall no internet connection unable to start services or run XP repair


Is there anything in the Highjackthis log file or should I just re-install XP?

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Hello, I am running Windows 7 with NOD32 antivirus 5. The other day I received a notice that the windows services.exe file was infected with gen.b.trojan and could not delete the infected file.
I downloaded Malwarebytes, which detected and cleaned a trojan from my computer and since then I have come up clean on system scans, however, firefox and windows now frequently freeze up, forcing
me to restart the system. Windows seems to freeze whenever I try to access windows updates, the task manager, or the action center. Also the GMER tool I downloaded also comes up clean, but most
of the scan options are not available. The only boxes I can check are Services, Registry, Files, C:\, and ADS. Thank you in advance for your help.

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_33
Run by James at 11:21:24 on 2012-07-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8183.6295 [GMT -5:00]
AV: ESET NOD32 Antivirus 5.2 *Enabled/Updated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET NOD32 Antivirus 5.2 *Enabled/Updated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\... Read more

A:ESET NOD32 found gen.b.trojan in services.exe

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At... Read more

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It was recommended I start a thread here. When the computer needs to search for new drivers, as soon as it shows "Found New Hardware" this triggers "Services.exe" to use up 100% CPU. My computer was previously infected with the .jnana trojan but since has been cleaned, including the hidden ".jnana" folder. I'm currently using Avira Antivirus. My computer works fine, its only when I try to install new hardware that this happens.

Here are my previous posts:
"I'm experiencing some problems with connecting some of the USB devices all of a sudden. I am using an Emachines T3256. The other day I moved the computer and unplugged everything. When I went to plug in the USB 2.0 hub, as soon as it says "Found New Hardware" the computer slows down, I can't pull up the task manager or load anything else on the computer. When I unplug the device its still slow and I have to just hit the shut down button because I can't even get it to shut down. Shortly before this, I had a trojan and it messed up a lot of stuff on the computer. Apparently it was on the computer for a few months, and I noticed there were files randomly being corrupted all over. Took me about a week to find the source of the trojan and properly delete it. The same day I fixed it was when I moved the computer and this problem started. I did a check disk/repaired errors, registry clean, system file check, etc...

There are no yellow flag signs in the Device Manag... Read more

A:"Found New Hardware" triggers "Services.exe" CPU spike

Now its giving me problems when I plug in the scanner... Seems like anytime the computer "Found New Hardware" this happens. Is it possible Avira Antivirus messing up how the computer recognizes drivers? I'm running out of ideas on how to fix this.

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DDS (Ver_10-12-12.02) - NTFSx86
Run by Owner at 13:34:10.21 on Fri 01/14/2011
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.959.633 [GMT -5:00]

AV: AntiVir Desktop *Disabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Avira\AntiVir Desktop\a... Read more

A:"Found New Hardware" triggers "Services.exe" CPU spike

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Hello. I've seen now in Windows 8 quite often the reparse point/junctions found along with missing services more common. Is this a security issue, and what would be the best way to address this? I can't even attach the 5 MB rkill report! Here below are some of the services and junctions:

Checking Windows Service Integrity:
 * MsKeyboardFilter [Missing Service]
 * CSC [Missing Service]
 * E1G60 [Missing Service]
 * HdAudAddService [Missing Service]
 * kbldfltr [Missing Service]
 * storvsp [Missing Service]
 * Vid [Missing Service]
 * vmbusr [Missing Service]
 * vpcivsp [Missing Service]
* Reparse Point/Junctions Found (Most likely legitimate)!
     * C:\WINDOWS\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 => C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\INetCache\IE\ [Dir]
     * C:\WINDOWS\Temp\135b591b-3751-4a33-8442-af03979a5c3f\Program Files\Common Files\Microsoft Shared\ink\en-us\boxed-correct.avi => <Unknown Target> [File]
     * C:\WINDOWS\Temp\135b591b-3751-4a33-8442-af03979a5c3f\Program Files\Common Files\Microsoft Shared\ink\en-us\boxed-delete.avi => <Unknown Target> [File]
 * C:\WINDOWS\Temp\135b591b-3751-4a33-8442-af03979a5c3f\Windows\WinSxS\amd64_microsoft-windows-rastls_31bf3856ad364e35_6.3.9600.16384_none_5d238bf9241ae6c1\rastlsext.dll => <Unknow... Read more

A:Junctions Found and Services missing more common

Run sfc /scannow from the Elevated Command Prompt.
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
To run sfc /scannow in Windows 8 you will need to open the Elevated Command Prompt.  The easiest way to do this is to press the Windows key and the X key at the same time.
You will see a window similar to the one below.

When the Elevated Command Prompt opens type in sfc /scannow (please note the space between sfc and /scannow), then press Enter.
If the scan finds no integrity  problems in the first portion of the scan it should stop, to be sure that the scan has stopped wait five minutes, then type in exit and press Enter to stop the scan.
If it does find integrity problems the scan will continue.  This will take a while, please have patience and allow it finish.  
When the scan is finished please post the log of this scan.
To find sfc /scannow log, type cmd in the Search programs and files box, 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlare to the image below.

copy and paste the following, then press Enter.  
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
This will place a new icon on the desktop tit... Read more

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Recently I have noticed a third party application we are using in our company has not been working properly on certain computers.  I contacted the vendor for support, and they said I should check if My Computer under Control Panel-->Administrative
Tools-->Component Services--> Computers has a red line through it.  On all the computers where the app is not working, this line appears indicating that there is a problem with Component Services.
Doing some further research on the internet, I have found several posts that indicate that if a computer was setup using Easy Transfer, that this leads to a "broken" Component Services.
And indeed---every one of the computers with a broken Component Services was one that had been setup for a new user by using Easy Transfer.  The issue with Component Services does not appear on computers that were a "clean" install.
So--I know my third-party app is not working properly because of a problem in COM+.  There is info to indicate that using Easy Transfer somehow "breaks" Component Services---but no one seems to know how it does this.  There is also no clear advice
or info on how to fix it properly.  Just some general advice to "reinstall Windows".
Can anyone advise if it is possible to re-install or fix COM+ Component Services WITHOUT having to do a complete reinstall of Windows?  I have setup quite a few pcs in my company using the... Read more

A:Component Services (COM+) re-installation or repair: using Easy Transfer to setup a new pc breaks COM+????

Windows Easy Transfer helps you transfer your files, email, pictures and settings when moving to a new PC; Component Services are system components that cannot be transferred by means of Windows Easy Transfer.
You could try using the Windows 7 Recovery feature to perform a sort of "in place re-installation" of Windows 7 that could repair COM+: go to Control Panel -> All Control Panel Items -> Recovery and click the "Advanced recovery methods" link and click
the "Reinstall Windows" option and insert the Windows 7 installation disc.
Bye.Luigi Bruno - Microsoft Community Contributor 2011 Award

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I am having an issue with my computer where my MacAfee AV will not scan. So I started looking for malware and am following your procedure.

The issue I was having was at boot time, the "windows\system32\services.exe terminated unexpectedly. The system will now shutdown and restart" message was being displayed and then it would not shut down.

I then powered off my machine, booted to safe mode.

I ran msconfig, then changed to Normal Startup mode. Rebooted with no shutdown message.

I have tried running superantispyware and it runs, found 6 items, 5 trojans, 1 browser hijacker, i followed the steps and it cleaned them then rebooted.

At reboot, the shutdown message occurred again.

I booted back to safe mode and trying to get the log from superantispyware, I get the message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access." So I don't have a log.

I then try to run Malwarebytes Anti-Malware. I run the setup and launch it, when it starts to scan, the window goes away. The executable is no longer in the task manager. I even re-installed it, changed the name of the installed executable in the program files directory and it still has the same result. When I click on the exe in the directory I get the above "cannot access" error.

The DDS Script will not run, it sit there for a while, then no output files.

I ran the RootRepeal, it started scanning, then stopped. Trying to ... Read more

A:Services.exe terminated unexpectedly- malware removing repair tools executables

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

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Didn't find anyone else who seemed to have what I was having happen happen so here goes a new post.

I have a 3-year-old sony vaio that windows won't load on correctly. It just decided one morning that in normal or any Safe Mode services.exe and lsass won't initialize (that's a pretty good show-stopper, huh?).

Then I just sit staring at a black screen -- oddly enough I can still move the pointer, though...with the touchpad thingy and even if I plug in my USB mouse.

Ctrl Alt Del won't do a thing and I can't find my repair disk that I'm pretty sure should have come with my laptop when I bought it... I was under the impression all laptops within the last few years have a small partition that's reserved for the windows back-to-factory whatsit, I just haven't a clue how to make it do it's thing and I think I need that repair disk. I refuse to pay some jerk from the UK 35$ for one that should be free, too, especially not knowing if it will work or not... (I was looking for a free download... I figured sony would offer them, actually... I assume that you wouldn't be able to make it work without your windows activation code which is on a sticker... why do they have to make things so complicated?).

I know a thing or two, but I hate computers so I seem to have a hard time keeping it fresh.

Any ideas?

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This document provides a list of the common upgrade requirement messages that you might receive when running Windows® Small Business Server 2003 Setup to upgrade a computer running Microsoft® Small Business Server 2000, Windows® 2000 Server, or Windows Server™ 2003. Only common blocking and warning requirements are covered in this paper. A blocking requirement prevents Setup from continuing, and a warning requirement notifies you of a condition that may cause problems with your installation.
When you first start Windows Small Business Server Setup, it automatically checks to ensure that operating system and upgrade requirements are met. If requirements are not met, you receive a blocking or warning message. There are also informational messages that may appear as part of the Setup requirements. You can use this information to prepare for your upgrade to Windows Small Business Server 2003.
System Requirements
Supported Operating Systems: Windows Server 2003

Microsoft Word or Word Viewer




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I get the message "Windows\system32\services\services.exe" at start up twice. Browser previously hijacked by coolsearch, etc. I already ran CWShredder. Below is my log. (Note: I altered the domain name in last 3 values for security reasons.)

Also, Acrobat 6 no longer opens *.PDF files within Internet Explorer.

Thank you in advance!

Logfile of HijackThis v1.97.7
Scan saved at 6:24:21 PM, on 5/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Common Files\ACD Systems\EN\DevDetect.exe
C:\Program Files\Sharp\Sharpdesk\SharpTray.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Sharp\Sharpdesk\sdFTP.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program File... Read more

A:[Solved] Windows\system32\services\services.exe message at start up

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internet explor page not found. use dianostic tool . reset needed. help

A:not all base services entriescould be found in the winsock catalog


Originally Posted by tacernie

internet explor page not found. use dianostic tool . reset needed. help

Greetings, Welcome to TSF!

Could you please be more specific as to precisely what your issue is here; the details that you have given do not explain your plight.

It would be extremely helpful if you could post back with the exact "error message" that you are receiving, and the circumstances as to how they occurred.


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I was browsing my Task Manager and clicked the Services tab in the lower right corner of the Services tab page and noticed I have two google update programs one Auto and one manual both dependent onf remote procedure call.
I have set disabled in the startup type on the General tab of their properties but would like to remove them and there is no obvious way as the option does not come up by right clicking.

Thank You

A:Solved: Found two google update progs in Services

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HI there, I know there is another thread on this matter but it is a couple months since it has been posted in so thought I'd start afresh.

Problem: During startup my computer goes past the mobo flash screen and then the Microsoft xp logo then this error message;
services.exe - unable to locate component. This application failed to start because MSVCP60.dll was not found. Reinstalling the aopplication may fix this problem.

When I click ok, the cursor moves but there is just a black screen.
At first I had no keyboard control so I changed the USB plug to the mobo USB ports rather than the pci USB card. Now I have keyboard movement. I have tried safe mode, safemode with command prompt and last known good configuration. Each one gets to the same message and black screen.

I have a copy of msvcp60.dll on a flash disk and can startup the computer into recovery console but have no idea how to copy the file from the flash disk to the windows system32 directory.

This began last night when I uninstalled ASUS Gamer OSD as I thought it wasn't necessary. Then Paretologic Drivercure proceeded to do a whole bunch of driver updates. I manually updated my Graphics card Nvidia geforce 8600 GT and my Logitech G5 laser mouse, but others were done automatically by Drivercure. I have Windows XP with sp3. Like shorn in the other thread on this issue, it didn't restart after each one but I kept clicking restart later, and the next driver would start. Like shorn I wondered whether this wa... Read more

A:Services.exe unable to locate component msvcp60.dll not found

Woohoo!! I think I've managed to solve this by tricking the computer. I had to go out for a couple hours. When I got back, some of my desktop icons, including recycle bin, were showing up on the black screen which I had left there. I opened recycle bin and from there got to Windows explorer by clicking folders. I found my flash disk and could also get to the system32 folder. But I couldn't copy the file over. It just would not copy and paste, nor would it drag and drop. BUT... I right clicked on the dll file in my flash disk and made a RAR file of it. Then I opened the RAR file and I extracted it to the system32 folder. BINGO!

The computer is working again but slowly. And Paretologic drivercure is still wanting to do driver updates. I have unselected automatic download of updates and will do it manually one by one. I am also now running a Regcure scan.

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Hi guys, I have run malwarebytes and rkill. The results are the following:

* ALERT: ZEROACCESS rootkit symptoms found!

* C:\Windows\Installer\{2b524474-7c58-2ccb-2efa-8d9df2ff344d}\ [ZA Dir]
* C:\Windows\Installer\{2b524474-7c58-2ccb-2efa-8d9df2ff344d}\L\ [ZA Dir]
* C:\Windows\Installer\{2b524474-7c58-2ccb-2efa-8d9df2ff344d}\L\[email protected] [ZA File]
* C:\Windows\Installer\{2b524474-7c58-2ccb-2efa-8d9df2ff344d}\L\201d3dde [ZA File]
* C:\Windows\Installer\{2b524474-7c58-2ccb-2efa-8d9df2ff344d}\L\76603ac3 [ZA File]
* C:\Windows\Installer\{2b524474-7c58-2ccb-2efa-8d9df2ff344d}\U\ [ZA Dir]

Checking Windows Service Integrity:

* Base Filtering Engine (BFE) is not Running.
Startup Type set to: Automatic

* Windows Update (wuauserv) is not Running.
Startup Type set to: Disabled

* Windows Firewall Authorization Driver (mpsdrv) is not Running.
Startup Type set to: Manual

* iphlpsvc [Missing Service]
* MpsSvc [Missing Service]
* WinDefend [Missing Service]
* wscsvc [Missing Service]

* SharedAccess [Missing ImagePath]
Should I be worry about this? Thanks!

A:ZEROACCESS rootkit symptoms found, and missing some Services

Hello Rus mate run the TDSS Killer from this and there are more you can run if it doesn't work but it usually is pretty good.
Best Free Rootkit Scanner and Remover

Let us know how it goes and there is an another option if it doesn't cure the problem.

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Hi, I hope someone can help. Many family member surf the web on this computer and I thought it was well protected (too many to list) but I have some strange things going on. I get the message "Windows\system32\services\services.exe" at start up twice. Browser hijacked and other fringe benefits, LOL here is my log and Thanks in advance.
Logfile of HijackThis v1.97.7
Scan saved at 11:19:02 PM, on 4/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe

A:Windows\system32\services\services.exe message at start up

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Well I have Win2k installed Dual boot on my PC, and sometimes it reboots just "poof" throws a blue screen and quickly reboots, I have the box unchecked that tells the system to reboot.So I was looking in Component Services and Found an error message.
It reads as follows
"The driver detected a controller error in device\harddisc0\DRO
Then the next message is
"a Parity error was detected on device\ide\ideport0
Thanks for the help.
Should I look for updates on my Harddrives site, or should I look on the MOBO site.

A:{Advice Offered} - Found Error Message in Componet services.


Both. But the Motherboard/BIOS is essential to be upgraded.


Reuel Miller
Windows NT Moderator (yes, that does make me biased )

[email protected]

Website: www.xperts.co.za/multiboot

Every morning is the dawn of a new error...

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My laptop under warranty had issues with video, sound and over heating etc. I sent it in for repair towards the end of the warranty and packed it in the HP box that came for it. It reached the first repair centre and after around a week I was informed of a delay of another week. When that day arrived I got an email from HP saying they were sending the laptop to another HP repair centre in Jeffersonville, IN and have had no word from them after that. I called customer support twice but they have been extremely unhelpful and followed scripts that basically state they can only raise queries but wont give me any contact details of the new repair centre or estimated time for my laptop. The CSO status page had my previous CSO number cancelled and anew one which available which states that my laptop still hasnt been received by HP. I'm afraid the new repair centre either didnt log it in or my laptop has been lost since it's been over a month that I sent it away. Any idea on how I can go about trying to get my original laptop back or speak to someone knowledgable about the issue instead of someone who follows a script 10000 miles away? Thanks. Any help would be appreciated.

A:HP Repair - Laptop not found



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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